NETGEAR supernet Installation Manual

SuperNet
Installation Manual

2

1. Connect to the Gateway

Getting to know your gateway

This chapter describes how to configure the Internet connection of your gateway and includes these sections:

• Gateway Front Panel

• Gateway Rear Panel

• Gateway Label

• Log In to Your Gateway

• View the Gateway Home Screens

• Join the Wireless Network

Connect to the Gateway

3

The gateway front panel has the buttons and status LEDs shown in the following figure.

Figure 1. Gateway buttons and LEDs
You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the gateway.

Gateway Front Panel

Power LED

Downstream LED

Upstream LED

Internet LED

LAN (Ethernet) LEDs

WPS button / LED

Wireless button / 2.4 GHz LED

5 GHz LED

Phone LED

Connect to the Gateway

4

Table 1. Gateway LED descriptions

LED Description

• Solid green. The gateway has 5 GHz connectivity.

• Off. The gateway does not have 5 GHz connectivity or the power is off.

Power

• Solid green. The gateway has power.

• Blinking green. Power-on self-test is in progress.

• Off. The gateway does not have power.

Downstream

• Solid green. More than one channel is locked (channel bonding).

• Blinking green. The unit is scanning for a downstream channel.

• Off. No downstream channel is locked.

Upstream

• Solid green. More than one channel is locked (channel bonding).

• Blinking green. The unit is scanning for an upstream channel.

• Off. No upstream channel is locked.

Internet

• Solid green. The gateway is online.

• Blinking green. The gateway is synchronizing with the CMTS of the cable provider.

• Off. The gateway is offline.

LAN (Ethernet)

• Solid green. The gateway detects an Ethernet device connected to the port and is powered on.

• Blinking green. Data is being transmitted or received on the Ethernet port.

• Off. The gateway does not detect an Ethernet device.

LAN (Ethernet)

• Solid green. The gateway detects an Ethernet device connected to the port and is powered on.

• Blinking green. Data is being transmitted or received on the Ethernet port.

• Off. The gateway does not detect an Ethernet device.

Phone

• Solid green. The gateway detects a phone connected to the port and is powered on.

• Blinking green. A phone is connected to the phone port and is in use.

• Off. The gateway does not detect a phone connected to the phone port or the phone is off line.

Button Description

WPS

Pressing this button opens a two minute window for the gateway to connect with other
WPS-enabled devices.

Wireless On/Off

Turn the wireless radio in the gateway on and off. The wireless radio is on by default. The
LED located below this button indicates if the wireless radio is on or off.

Connect to the Gateway

5

The rear panel has the connections and buttons shown in the following figure.

Figure 2. Rear panel connections and buttons

The rear panel includes the following connections, viewed from top to bottom:

• Phone port. Connect a telephone to this port using an analog phone line.

• Two Gigabit Ethernet LAN ports. Use these ports to connect local computers.

• Coaxial cable connector. Attach a coaxial cable to the cable service
provider connection.

• Power adapter input. Connect the power adapter unit here.

• Power On/Off button. Press to turn on power. Press again to turn off power.

• Reset button. You can return the gateway to its factory settings.
Press and hold the Reset button for over seven seconds. The gateway resets and
returns to its factory settings.

Gateway Rear Panel

Power adapter input

Ethernet LAN ports

Coaxial cable connector

Power On/Off button

Reset button

Phone port

USB port (optional)

Connect to the Gateway

6

The label on the gateway shows the PIN, login information, MAC address, serial number, SSID, and WPA key.

The range of your wireless connection can vary based on the physical placement of the gateway. The latency, data throughput performance, and notebook
power consumption of wireless adapters also vary depending on your configuration choices.

For best results, place your gateway according to the following guidelines:

• Near the center of the area in which your computers operate.

• In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls).

• Away from sources of interference, such as computers, microwave ovens, and 2.4 GHz cordless phones.

• Away from large metal surfaces.

• To reduce interference when using more than one access point, best practice is to use channel spacing between adjacent access
points (for example, use Channels 1 and 6, or 6 and 11).

Note: Failure to follow these guidelines can result in significant performance degradation or inability to connect wirelessly to the gateway.

Figure 3. The label shows unique information about your gateway

Gateway Label

Position Your Gateway

Connect to the Gateway

7

You can log in to the gateway to view or change its settings.

The gateway automatically logs you out after five minutes of no activity.

To log in to the gateway:

1. On the computer that is connected to the gateway with an Ethernet cable, type http://192.168.0.1 in the address field of your Internet browser.
A login screen opens.

2. Log in with the user name admin and its default password of password. The gateway BASIC Home screen displays when you log in.

The gateway home screens include a BASIC Home screen and an ADVANCED Home screen.

Note: To connect to the gateway, use a computer that is configured for DHCP (most computers are). For help with configuring DHCP, see the instructions that
came with your computer.

Log In to Your Gateway

View the Gateway Home Screens

Connect to the Gateway

8

When you connect to the gateway, the gateway dashboard (BASIC Home screen) displays.

Menus (Click the ADVANCED tab to view more)

Figure 4. NETGEAR genie BASIC home screen

The BASIC Home screen has a dashboard that shows the status of your Internet connection and network. You can click the sections of the dashboard to view
more detailed information. The left column has menus and an ADVANCED tab displays at the top that you can use to access more menus and screens.

The following options display on the BASIC home screen:

• Home. This dashboard screen displays when you log in to the gateway or select the Home tab.

• Cable Connection. This option displays the cable signal quality, the upstream power, the downstream power, and the connection status.

• Wireless. Select this option to view or change the wireless settings for your gateway.

• Network Map. Select this option to view the devices that are connected to your network.

• Voice. This option displays the voice status.

• ADVANCED tab. Click the ADVANCED tab to set up the gateway for unique situations such as when remote access by IP or by domain name from the
Internet is needed. Using this tab requires a solid understanding of networking concepts.

Dashboard (Click to
view details)

BASIC Home Screen

Connect to the Gateway