Netgear RAX20-100UKS User Manual
User Manual
AX1800 WiFi 6 Router
Model RAX20
NETGEAR, Inc.
350 E. Plumeria DriveNovember 2019
San Jose, CA 95134, USA202-12015-02
AX1800 WiFi 6 Router
Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Setup
Unpack your router...............................................................................9
Front panel LEDs and buttons..........................................................10
Rear panel and side panel.................................................................12
Router label.........................................................................................13
Position your router............................................................................13
Wall-Mount Your Router....................................................................14
Cable your router...............................................................................15
Chapter 2 Connect to Network and Access the Router
Connect to the network.....................................................................17
Connect to the network using a wired connection....................17
Find and connect to the WiFi network........................................17
WiFi connection using WPS..........................................................17
Types of logins....................................................................................18
Use a web browser to access the router..........................................18
Automatic Internet Setup..............................................................18
Log in to the router........................................................................20
Install and manage your router with the Nighthawk app..............20
Change the language........................................................................21
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard..........................................................23
Manually set up the Internet connection.........................................23
Specify an Internet connection without a login..........................23
Specify an Internet connection that uses a login.......................25
Specify IPv6 Internet connections....................................................26
Requirements for entering IPv6 addresses.................................27
Use auto detect for an IPv6 Internet connection........................27
Set up an IPv6 6to4 tunnel Internet connection.........................28
Set up an IPv6 pass-through Internet connection......................30
Set up an IPv6 fixed Internet connection....................................30
Set up an IPv6 DHCP Internet connection..................................32
Set up an IPv6 PPPoE Internet connection..................................33
Use auto config for an IPv6 Internet connection........................35
Set up an IPv6 6rd Internet connection.......................................36
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AX1800 WiFi 6 Router
Manage the MTU size.........................................................................38
MTU concepts.................................................................................38
Change the MTU size....................................................................39
Chapter 4 Control Access to the Internet
Enable access control to allow or block access to the Internet....42
Use keywords to block Internet sites...............................................43
Block services from the Internet.......................................................45
Delete keywords from the blocked list............................................46
Prevent blocking on a trusted computer.........................................46
Manage network access control lists...............................................47
Schedule when to block Internet sites and services......................48
Set up security event email notifications.........................................49
Chapter 5 Manage Network Settings
View or change the WAN settings....................................................52
Set up a default DMZ server..............................................................53
Change the Router’s Device Name..................................................54
Change the LAN TCP/IP settings......................................................54
Specify the IP addresses that the router assigns............................56
Disable the DHCP server feature in the router...............................57
Manage reserved LAN IP addresses................................................58
Reserve an IP address....................................................................58
Edit a reserved IP address............................................................59
Delete a reserved IP address entry..............................................59
Use the WPS Wizard for WiFi connections......................................60
Specify Basic WiFi Settings................................................................61
Change the WiFi Mode......................................................................62
Change the Transmission Power Control........................................63
Change the WiFi password or the WiFi security.............................64
Set up a guest WiFi network.............................................................65
Enable or disable the WiFi radios.....................................................68
Set up a WiFi schedule.......................................................................68
Specify WPS settings..........................................................................69
Set up the router as a WiFi access point..........................................70
Set up a bridge for a port group or VLAN tag group....................71
Set up a bridge for a port group..................................................71
Set up a bridge for a VLAN tag group........................................72
Set up an IPTV port........................................................................74
Manage custom static routes............................................................75
Set up a static route.......................................................................76
Edit a static route...........................................................................77
Delete a static route.......................................................................78
Enable or disable implicit beamforming.........................................78
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AX1800 WiFi 6 Router
Enable or disable airtime fairness....................................................79
Chapter 6 Optimize Performance
Use Dynamic QoS to optimize Internet traffic management........81
Enable Dynamic QoS.....................................................................81
Enable or disable the automatic QoS database update...........82
Manually update the dynamic QoS database............................82
Improve network connections with Universal Plug and Play........83
Wi-Fi Multimedia Quality of Service.................................................84
Enable or disable AX WiFi.................................................................85
Chapter 7 Manage Your Router
Update the router firmware...............................................................88
Check for new firmware and update the router.........................88
Manually upload firmware to the router.....................................89
Change the admin password............................................................90
Enable admin password recovery....................................................90
Recover the admin password............................................................91
View information about the router and the Internet and WiFi
settings.................................................................................................92
Display the statistics of the Internet port.........................................93
Check the Internet connection status..............................................94
View and manage logs of router activity.........................................95
View devices currently on the network............................................96
Monitor Internet traffic.......................................................................96
Manage the router configuration file...............................................98
Back up the settings.......................................................................98
Erase the settings...........................................................................98
Restore the settings.......................................................................99
Remote access..................................................................................100
Set up remote management......................................................100
Use remote access.......................................................................101
Remotely access your router using the Nighthawk app..............101
Turn off the router LEDs..................................................................102
Set your time zone............................................................................102
Return the router to its factory default settings............................103
Use the Reset button...................................................................103
Erase the settings.........................................................................104
Chapter 8 Share USB Storage Devices Attached to the Router
USB device requirements................................................................106
Connect a USB storage device to the router................................106
Access a storage device connected to the router from a
Windows-based computer..............................................................107
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AX1800 WiFi 6 Router
Map a USB device to a Windows network drive...........................107
Access a storage device that is connected to the router from a
Mac.....................................................................................................108
Enable FTP access within your network.........................................109
View network folders on a storage device....................................109
Add a network folder on a USB storage device...........................110
Edit a network folder on a USB storage device............................111
Safely remove a USB storage device.............................................112
Chapter 9 Use Dynamic DNS to Access USB Storage Devices
Through the Internet
Set up and manage Dynamic DNS.................................................115
Set up FTP access through the Internet.........................................115
Your personal FTP server................................................................116
Set up your personal FTP server................................................116
Set up a new Dynamic DNS account.........................................117
Specify a DNS account that you already created.....................117
Change the Dynamic DNS settings...........................................118
Access USB storage devices through the Internet.......................119
Chapter 10 Use VPN to Access Your Network
Set up a VPN connection.................................................................121
Specify VPN Service in the Router..................................................121
Install OpenVPN Software...............................................................122
Install OpenVPN Software on Your Windows Computer.......122
Install OpenVPN Software on Your Mac Computer................125
Install OpenVPN Software on an iOS Device...........................126
Install OpenVPN Software on an Android Device...................126
Use a VPN Tunnel on Your Windows Computer..........................127
Use VPN to Access the Router’s USB Device and Media............129
Use VPN to Access Your Internet Service at Home......................129
Set Up VPN Client Internet Access in the Router.....................130
Block VPN Client Internet Access in the Router.......................130
Use a VPN Tunnel to Access Your Internet Service at Home..131
Chapter 11 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server..................................134
Set Up Port Forwarding to a Local Server.................................134
Add a Custom Port Forwarding Service...................................135
Edit a Port Forwarding Service...................................................136
Delete a Port Forwarding Entry..................................................137
Application Example: Make a Local Web Server Public.........137
How the Router Implements the Port Forwarding Rule..........138
Port Triggering.................................................................................138
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AX1800 WiFi 6 Router
Add a Port Triggering Service....................................................139
Enable Port Triggering................................................................140
Application Example: Port Triggering for Internet Relay Chat port
triggering......................................................................................140
Chapter 12 Troubleshooting
Quick tips...........................................................................................143
Sequence to restart your network.............................................143
Check the power adapter and Ethernet cable connections...143
Check the WiFi settings..............................................................143
Check the network settings........................................................143
Troubleshoot with the LEDs............................................................144
Standard LED behavior when the router is powered on........144
Power LED is off...........................................................................144
Power LED stays amber or the other LEDs don't turn on.......144
Internet or Ethernet LAN port LEDs are off..............................145
WiFi LED is off..............................................................................145
You cannot log in to the router.......................................................145
You cannot access the Internet.......................................................146
Troubleshoot Internet browsing.....................................................148
Changes are not saved....................................................................149
Troubleshoot WiFi connectivity......................................................149
Troubleshoot your network using the ping utility........................150
Test the LAN path to your router...............................................150
Test the path from a Windows-based computer to a remote
device............................................................................................151
Chapter 13 Supplemental Information
Factory Settings................................................................................153
Technical Specifications..................................................................154
7
1
Hardware Setup
This chapter contains the following sections:
• Unpack your router
• Front panel LEDs and buttons
• Rear panel and side panel
• Router label
• Position your router
• Wall-Mount Your Router
• Cable your router
For more information about the topics covered in this manual, visit the support website
at netgear.com/support.
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AX1800 WiFi 6 Router
Unpack your router
Your package contains the router, the power adapter, and an Ethernet cable.
Figure 1. Package contents
User Manual9Hardware Setup
AX1800 WiFi 6 Router
Front panel LEDs and buttons
The status LEDs and two buttons are located on the front of the router.
Figure 2. Top view
Table 1. LED descriptions
Power LED
WPS LED
DescriptionLED and Button
Solid white. The router is ready.
•
Solid amber. The router is starting.
•
Blinking amber. The router is not ready, firmware is upgrading, or the Reset
•
button was pressed.
Off. Power is not supplied to the router.
•
Pressing the WPS button lets your WPS-enabled device join your router's WiFi
network without typing the WiFi password. The WPS LED blinks white during
the WPS process and then lights solid white when the WPS-enabled device
connects to your router's WiFi network.
User Manual10Hardware Setup
Table 1. LED descriptions (Continued)
DescriptionLED and Button
AX1800 WiFi 6 Router
Internet LED
WiFi LED
Ethernet LEDs for ports 1–4
USB LED
Solid white. The Internet connection is ready.
•
Blinking white. The port is sending or receiving traffic.
•
Solid amber. An Ethernet cable is connected to the Internet port but Internet
•
is not accessible.
Off. No Ethernet cable is connected between the router and the modem.
•
Solid white. The WiFi radios are on. You can connect to the router's WiFi
•
network.
Off. The WiFi radios are turned off and you cannot use WiFi to connect to the
•
router.
The LED color indicates the speed: white for Gigabit Ethernet connections and
amber for 100 Mbps or 10 Mbps Ethernet connections.
Solid white. The router detected a 1 Gbps link with a powered-on device.
•
Blinking white. The port is sending or receiving traffic at 1 Gbps.
•
Off. No device is connected to this Ethernet port.
•
Solid white. A USB device is connected and is ready.
•
Blinking white. A USB device is plugged in and is trying to connect.
•
Off. No USB device is connected, or someone clicked the Safely Remove
•
Hardware button and it is now safe to remove the attached USB device.
User Manual11Hardware Setup
1 2 43
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AX1800 WiFi 6 Router
Rear panel and side panel
The following figure shows the connectors and buttons on the rear and side panels.
Figure 3. Rear panel
The rear side panels contains the following components:
1. Reset button. Pressing the Reset button resets the router. If the Reset button is
pressed for at least 10 seconds and then released, the router returns to its factory
settings.
2. Internet port. One Gigabit Ethernet RJ-45 WAN port to connect the router to an
Internet modem such as a cable modem or DLS modem.
3. Ethernet ports. Four Gigabit Ethernet RJ-45 LAN ports. Use these ports to connect
the router to LAN devices.
4. DC power connector. Connect the power adapter that came in the product package
to the DC power connector.
5. USB 3.0 port. One USB 3.0 port to connect USB storage devices to the router.
User Manual12Hardware Setup
Made in China
AX1800 WiFi 6 Router
Router label
The router label shows the login information, WiFi network name (SSID), password,
serial number, and MAC address.
Figure 4. Router label
Position your router
The router lets you access your network anywhere within the operating range of your
WiFi network. However, the operating distance or range of your WiFi connection can
vary significantly depending on the physical placement of your router.
In addition, position your router according to the following guidelines:
Place your router near the center of the area where your computers and other devices
•
operate, and within line of sight to your WiFi devices.
Make sure that the router is within reach of an AC power outlet and near Ethernet
•
cables for wired computers.
Place the router in an elevated location, minimizing the number walls and ceilings
•
between the router and your other devices.
Place the router away from electrical devices such as these:
•
-
Ceiling fans
- Home security systems
- Microwaves
- Computers
-
Base of a cordless phone
- 2.4 GHz or 5 GHz cordless phones
User Manual13Hardware Setup
AX1800 WiFi 6 Router
Place the router away from large metal surfaces, large glass surfaces, insulated walls,
•
and items such as these:
- Solid metal door
- Aluminum studs
- Fish tanks
- Mirrors
- Brick
- Concrete
The following factors might limit the range of your WiFi:
The thickness and number of walls the WiFi signal passes through can limit the range.
•
Other WiFi access points in and around your home might affect your router’s signal.
•
WiFi access points are routers, repeaters, WiFi range extenders, and any other
devices that emit a WiFi signal for network access.
Wall-Mount Your Router
You can wall-mount your router using the wall-mounting holes on the bottom of your
router.
Note: We recommend using M3 x 20 mm screws.
Figure 5. Bottom of the router
User Manual14Hardware Setup
AX1800 WiFi 6 Router
To wall-mount your router:
1. Drill holes in the wall where you want to wall-mount your router.
2. Insert wall anchors in the holes.
3.
Insert screws into the wall anchors, leaving 3/16 inch (0.5 cm) of each screw exposed.
4. Align the router’s wall-mounting holes with the screws and mount your router.
Cable your router
Power on your router and connect it to a modem.
Figure 6. Cable your router
To cable your router:
1.
Unplug your modem, remove and reinsert the backup battery if it uses one, and
then plug the modem back in.
2. Use the Ethernet cable to connect the modem to the yellow Internet port on the
router.
Note: If your Internet connection does not require a modem, connect your main
Ethernet cable to the yellow Internet port on the router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
The router’s Power LED lights solid white when the router is ready.
User Manual15Hardware Setup
2
Connect to Network and Access the Router
You can connect to the router’s WiFi networks or use a wired Ethernet connection. This
chapter explains the ways you can connect and how to access the router and log in.
The chapter contains the following sections:
• Connect to the network
• Types of logins
• Use a web browser to access the router
• Install and manage your router with the Nighthawk app
• Change the language
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AX1800 WiFi 6 Router
Connect to the network
You can connect to the router’s network through a wired or WiFi connection. If you set
up your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).
Connect to the network using a wired connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable a LAN port on the router.
Your computer connects to the local area network (LAN).
Find and connect to the WiFi network
To find and select the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
On your computer or WiFi device, find and select the WiFi network.
The WiFi network name is on the router label.
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your device connects to the WiFi network.
WiFi connection using WPS
You can connect your WPS-enabled device to the router’s WiFi network with Wi-Fi
Protected Setup (WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your WPS-enabled device.
3. Press the WPS button on the router.
the Router
User Manual17Connect to Network and Access
AX1800 WiFi 6 Router
4.
Within two minutes, on your WPS-enabled device, press its WPS button or follow
its instructions for WPS connections.
Your WPS-enabled device connects to the WiFi network.
Types of logins
Separate types of logins serve different purposes. It is important that you understand
the differences so that you know which login to use when.
Several types of logins are associated with the router:
ISP login. The login that your Internet service provider (ISP) gave you logs you in to
•
your Internet service. Your ISP gave you this login information in a letter or some
other way. If you cannot find this login information, contact your ISP.
WiFi network key, WiFi passphrase, or WiFi password. Your router is preset with
•
a unique WiFi network name (SSID) and password for WiFi access. This information
is on the router label.
NETGEAR account login. The free NETGEAR account that you need to register your
•
router and manage your subscriptions. If you do not own a NETGEAR account, you
can create one.
Router login. The router login password that you need to log in to the router with
•
the admin user name when you use a web browser to access the router.
Use a web browser to access the router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. When you access
the router, the software automatically checks to see if your router can connect to your
Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network are using
the settings described here.
the Router
User Manual18Connect to Network and Access
AX1800 WiFi 6 Router
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. For DSL service, you might need
the following information to set up your router:
The ISP configuration information for your DSL account
•
ISP login name and password
•
Fixed or static IP address setting (special deployment by ISP; this setting is rare)
•
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your
computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
The NETGEAR installation assistant runs on any device with a web browser. Installation
and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Make sure that the router is powered on.
2. Make sure that your computer or mobile device is connected to the router with an
Ethernet cable (wired) or over WiFi with the preset security settings listed on the
label.
Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
•
The first time you set up the Internet connection for your router, the browser goes
to http://www.routerlogin.net and the Configuring the Internet Connection
page displays.
•
If you already set up the Internet connection, enter http://www.routerlogin.net
in the address field for your browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5.
If the browser does not display the NETGEAR installation assistant, do the following:
•
Make sure that the computer is connected to one of the LAN Ethernet ports or
over WiFi to the router.
• Make sure that the router is receiving power and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
•
Browse to http://www.routerlogin.net.
the Router
User Manual19Connect to Network and Access
AX1800 WiFi 6 Router
•
If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6.
If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b.
Contact your ISP to verify that you are using the correct configuration information.
c.
Read You cannot access the Internet on page 146. If problems persist, register
your NETGEAR product and contact NETGEAR Technical Support.
Log in to the router
When you first connect to your router and launch a web browser, the browser
automatically displays the router web interface. If you want to view or change settings
for the router later, you can use a browser to log in to the router web interface.
To log in to the router:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
Note: You can also enter http://www.routerlogin.com or http://192.168.1.1.
The procedures in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
Install and manage your router with the Nighthawk app
With the Nighthawk app, you can easily install and manage your router. The app
automatically updates the router to the latest firmware, allows you to personalize your
WiFi network, and even helps register your router with NETGEAR.
The Nighthawk app is available for iOS and Android mobile devices.
User Manual20Connect to Network and Access
the Router
AX1800 WiFi 6 Router
To install your router using the Nighthawk app:
1. To download the app, visit Nighthawk-app.com.
2.
On your mobile device, tap Settings > Wi-Fi and find and connect to your router’s
WiFi network.
Your router’s WiFi network name (SSID) and network key (WiFi password) are on the
router label.
If the label includes a QR code, you can scan the QR code to join the router’s WiFi
network.
3. Launch the Nighthawk app on your mobile device.
4. Follow the prompts on the app to install your router and connect to the Internet.
Change the language
By default, the language that displays when you log in to the router web interface is set
to Auto.
To change the language:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4.
In the upper right corner, select a language from the menu.
5.
When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
the Router
User Manual21Connect to Network and Access
3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
your router to detect the Internet connection automatically when you first access the
router web interface. You can also customize and manually specify your Internet settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually set up the Internet connection
• Specify IPv6 Internet connections
• Manage the MTU size
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AX1800 WiFi 6 Router
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up
your router. The Setup Wizard is not the same as the pages that display the first time
you connect to your router to set it up.
To use the Setup Wizard:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see
Manually set up the Internet connection on page 23).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your Internet configuration.
Manually set up the Internet connection
You can view or change the router’s Internet connection settings.
Specify an Internet connection without a login
To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to
therouter network.
2.
Enter http://www.routerlogin.net.
A login window opens.
User Manual23Specify Your Internet Settings
AX1800 WiFi 6 Router
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, leave the No radio
button selected.
6.
If your Internet connection requires an account name or host name, click the Edit
button in the Account Name section and enter the account name.
7.
If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections on this page, the default settings usually work, but you can
change them.
8. Select an Internet IP Address radio button:
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
User Manual24Specify Your Internet Settings
AX1800 WiFi 6 Router
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 146.
Specify an Internet connection that uses a login
To view or change the basic Internet setup:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. In the Does your Internet connection require a login? section, select the Yes radio
button.
6. From the Internet Service Provider menu, select the encapsulation method: PPPoE,
L2TP, or PPTP.
7.
In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8.
In the Password field, type the password that you use to log in to your Internet
service.
9.
If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.
11.
To change the number of minutes until the Internet login times out, in the Idle
Timeout (In minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
User Manual25Specify Your Internet Settings
AX1800 WiFi 6 Router
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your
ISP automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
13. Select a Domain Name Server (DNS) Address radio button:
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
Your ISP automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
14. Select a Router MAC Address radio button:
•
Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address
of the computer that you are now using. You must use the one computer that the
ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You cannot access
the Internet on page 146.
Specify IPv6 Internet connections
You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the
router network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
User Manual26Specify Your Internet Settings
AX1800 WiFi 6 Router
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
If you are not sure, select Auto Detect so that the router detects the IPv6 type
•
that is in use.
If your Internet connection does not use PPPoe or DHCP, or is not fixed, but is
•
IPv6, select Auto Config.
Your Internet service provider (ISP) can provide this information.
6. Click the Apply button.
Your settings are saved.
Requirements for entering IPv6 addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
•
More than four hexadecimal characters in a quartet
•
More than two colons in a row
•
Use auto detect for an IPv6 Internet connection
To set up an IPv6 Internet connection through autodetection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The page adjusts.
User Manual27Specify Your Internet Settings
AX1800 WiFi 6 Router
The router automatically detects the information in the following fields:
Connection Type. This field indicates the connection type that is detected.
•
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
•
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
•
for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select an IP Address Assignment radio button:
•
Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCv6 client function.
•
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
7.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
8. Select an IPv6 Filtering radio button:
•
Secured. In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
9. Click the Apply button.
Your settings are saved.
Set up an IPv6 6to4 tunnel Internet connection
The remote relay router is the router to which your router creates a 6to4 tunnel. Make
sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel
settings for the IPv6 connection.
User Manual28Specify Your Internet Settings
AX1800 WiFi 6 Router
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The page adjusts.
The router automatically detects the information in the Router’s IPv6 Address on
LAN field. This field shows the IPv6 address that is acquired for the router’s LAN
interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the
field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
• Auto. Your router uses any remote relay router that is available on the Internet.
This is the default setting.
•
Static IP Address. Enter the static IPv4 address of the remote relay router. Your
IPv6 ISP usually provides this address.
7. Select an IP Address Assignment radio button:
•
Use DHCP Server. This method passes more information to LAN devices but
some IPv6 systems might not support the DHCPv6 client function.
•
Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).
8.
(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Select an IPv6 Filtering radio button:
User Manual29Specify Your Internet Settings
AX1800 WiFi 6 Router
•
Secured. In secured mode, which is the default mode, the router inspects both
TCP and UDP packets.
• Open. In open mode, the router inspects UDP packets only.
10. Click the Apply button.
Your settings are saved.
Set up an IPv6 pass-through Internet connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN
and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.
To set up a pass-through IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.
Set up an IPv6 fixed Internet connection
To set up a fixed IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to the
router network.
2.
Enter http://www.routerlogin.net.
A login window opens.
User Manual30Specify Your Internet Settings
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