NETGEAR R7000 User Manual
Nighthawk
AC1900 Smart WiFi Router
Model R7000
User Manual
November 2013
202-11301-03
350 East Plumeria Drive
San Jose, CA 95134
USA
Nighthawk AC1900 Smart WiFi Router Model R7000
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product
at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support.
NETGEAR recommends registering your product through the NETGEAR website. For product updates and web
support, visit
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/general/contact/default.aspx.
http://support.netgear.com.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. © NETGEAR, Inc. All rights reserved.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Connect to the Network and Access the Router
Unpack Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Attach the Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Top and Front Panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Connect to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Wired Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
WiFi Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Use an Internet Browser to Access the Router . . . . . . . . . . . . . . . . . . . . .16
NETGEAR genie Automatic Internet Setup . . . . . . . . . . . . . . . . . . . . . .16
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Change the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Access the Router with NETGEAR genie Apps . . . . . . . . . . . . . . . . . . . . .19
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Manually Set Up the Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . .22
Specify an Internet Connection Without a Login . . . . . . . . . . . . . . . . . .22
Specify an Internet Connection That Uses a Login . . . . . . . . . . . . . . . .23
Specify IPv6 Internet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Requirements for Entering IPv6 Addresses . . . . . . . . . . . . . . . . . . . . . .26
IPv6 Auto Detect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
IPv6 Auto Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
IPv6 6to4 Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
IPv6 Pass Through. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
IPv6 Fixed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
IPv6 DHCP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
IPv6 PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Chapter 4 Optimize Performance
Prioritize Internet Traffic with Quality of Service. . . . . . . . . . . . . . . . . . . . .39
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Nighthawk AC1900 Smart WiFi Router Model R7000
Optimize Internet Gaming with Upstream QoS . . . . . . . . . . . . . . . . . . . . .39
Add Upstream QoS Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Set Up QoS for Applications and Online Gaming. . . . . . . . . . . . . . . . . .41
Set Up QoS for a Router LAN Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Set Up QoS for a MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Edit an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Delete an Upstream QoS Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Optimize Video Streaming with Downstream QoS. . . . . . . . . . . . . . . . . . .45
Add Downstream QoS Rules by Keyword . . . . . . . . . . . . . . . . . . . . . . .47
Add a Downstream QoS Rule by Device . . . . . . . . . . . . . . . . . . . . . . . .47
Improve Network Connections with Universal Plug and Play. . . . . . . . . . .48
Wi-Fi Multimedia Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Chapter 5 Control Access to the Internet
Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Block Services from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Schedule When to Block Internet Sites and Services . . . . . . . . . . . . . . . .57
Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Set Up Security Event Email Notifications . . . . . . . . . . . . . . . . . . . . . . . . .58
Chapter 6 Share USB Drives Attached to the Router
USB Drive Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Access a USB Drive on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Back Up Windows Computers with ReadySHARE Vault . . . . . . . . . . . . . .63
Back Up Mac Computers with Time Machine . . . . . . . . . . . . . . . . . . . . . .63
Set Up a USB Hard Drive on a Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Prepare to Back Up a Large Amount of Data. . . . . . . . . . . . . . . . . . . . .64
Use Time Machine to Back Up onto a USB Hard Drive . . . . . . . . . . . . .64
Control Access to the USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
View Network Folders on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Add a Network Folder on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Edit a Network Folder on a USB Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Chapter 7 Access the Router’s USB Drive Through the Internet
Access the USB Drive Through the Internet . . . . . . . . . . . . . . . . . . . . . . .74
Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . .74
Access the USB Drive Through the Internet with FTP . . . . . . . . . . . . . .75
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Your Personal FTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Set Up a New Dynamic DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . .77
Specify a DNS Account That You Already Have . . . . . . . . . . . . . . . . . .78
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Nighthawk AC1900 Smart WiFi Router Model R7000
Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Set Up Your Personal FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Chapter 8 Use the Router as a Media Server
Specify ReadyDLNA Media Server Settings . . . . . . . . . . . . . . . . . . . . . . .82
Play Music from a USB Drive with iTunes Server . . . . . . . . . . . . . . . . . . .82
Play Media from a USB Drive on TiVo . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Chapter 9 Share a USB Printer
Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . .88
Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . .88
Install the ReadySHARE Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Use the Shared Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . .92
Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . .93
Chapter 10 Specify Network Settings
View WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Set Up a Default DMZ Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Specify the IP Addresses that the Router Assigns. . . . . . . . . . . . . . . . . . .99
Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . .100
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . .102
Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Change the WiFi Security Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
How the Router Manages Wireless Clients . . . . . . . . . . . . . . . . . . . . . . .108
Airtime Fairness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Implicit Beamforming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Control the Wireless Radios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Enable or Disable the Wireless Radios . . . . . . . . . . . . . . . . . . . . . . . .109
Set Up a Wireless Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Specify WPS Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Use the Router as a Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . .112
Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Set Up a Wireless Distribution System. . . . . . . . . . . . . . . . . . . . . . . . . . .116
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Chapter 11 Manage Your Network
Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
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Nighthawk AC1900 Smart WiFi Router Model R7000
Change the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Recover the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
View Router Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Check the Internet Connection Status . . . . . . . . . . . . . . . . . . . . . . . . .126
View Logs of Router Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Monitor Internet Traffic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Create Custom Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
View Devices Currently on the Network. . . . . . . . . . . . . . . . . . . . . . . . . .132
Manage the Router Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Erase the Current Configuration Settings. . . . . . . . . . . . . . . . . . . . . . .134
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Chapter 12 Use VPN to Access Your Network
Set Up a VPN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Specify VPN Service in the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Install OpenVPN Software on Your Computer. . . . . . . . . . . . . . . . . . . . .139
Use a VPN Tunnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Use VPN to Access the Router’s USB Drive and Media . . . . . . . . . . . . .143
Use VPN to Access Your Internet Service at Home. . . . . . . . . . . . . . . . .143
Set Up VPN Client Internet Access in the Router. . . . . . . . . . . . . . . . .143
Block VPN Client Internet Access in the Router. . . . . . . . . . . . . . . . . .144
Use a VPN Tunnel to Access Your Internet Service at Home . . . . . . .145
Chapter 13 Specify Internet Port Settings
Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . .147
Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . 148
Edit a Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Application Example: Make a Local Web Server Public. . . . . . . . . . . .150
How the Router Implements the Port Forwarding Rule . . . . . . . . . . . .150
Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Enable Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Application Example: Port Triggering for Internet Relay Chat . . . . . . .153
Chapter 14 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Sequence to Restart Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Check Ethernet Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
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Nighthawk AC1900 Smart WiFi Router Model R7000
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Internet or Ethernet Port LEDs Are Off. . . . . . . . . . . . . . . . . . . . . . . . .158
WiFi LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Troubleshoot PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . .162
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Test the Path from Your Computer to a Remote Device . . . . . . . . . . .163
Appendix A Supplemental Information
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
7
1. Hardware Setup
1
The Nighthawk AC1900 Smart WiFi Router Model R7000 delivers combined WiFi connection
speeds up to AC1900 WiFi (600 Mbps
802.11ac). Nighthawk is ideal for bandwidth-hungry activities such as online gaming and video
streaming, powered by a dual core 1 GHz processor. High-powered amplifiers with antennas
provide WiFi coverage anywhere around your home, inside or out.
For gamers, Nighthawk supports upstream Quality of Service (QoS) optimized for online game
play with game consoles like Xbox. For uninterrupted HD streaming media, Nighthawk features
downstream QoS to identify and prioritize streaming traffic like Netflix, YouTube, and Hulu Plus.
Nighthawk provides fast central storage, backup and streaming to every device in your home
with the USB 3.0 port (10 times faster than USB 2.0). Sharing content across your network is
easy, whether it’s accessing stored photos and music to wirelessly printing. Stream your stored
media files anywhere on the network to DLNA screens. Share your music to Airplay-compatible
devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE
Vault app to back up your Windows computers to a USB hard drive connected to Nighthawk.
This chapter contains the following sections:
• Unpack Your Router
• Attach the Antennas
• Top and Front Panels
• Rear Panel
• Position Your Router
• Cable Your Router
1
on 2.4 GHz2 802.11n and 1300 Mbps 3on 5 GHz
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com.
1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual
data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility
with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.
2. 2.4 GHz performance mode requires 256 QAM support on the WiFi client.
3. Up to 1300 Mbps wireless speeds achieved when you are connecting to other 802.11ac 1300 Mbps devices.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Unpack Your Router
Your package contains the following items.
Nighthawk AC 1900 Smart WiFi Router
Antennas (3)
Figure 1. Package contents
Ethernet cable
Power adapter
Attach the Antennas
The router comes with three antennas.
To attach the antennas:
1. Align the antennas with the antenna posts on the router.
2. Attach the antennas on the threaded antenna posts.
3. Position the antennas for the best WiFi performance.
NETGEAR recommends that the center antenna be vertical and that you aim the others
outward at 45 degree angles, as shown.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Top and Front Panels
The router has status LEDs on top and a USB 3.0 port on the front.
USB 3.0 port
Figure 2. Router top and front view
Table 1. LED and button descriptions
LED Description
Power
Internet
2.4 GHz
Wireless
5 GHz Wireless
USB (1 and 2)
• Solid amber. The router is starting.
• Blinking amber.
• Solid white. The
• Blinking white. The
• Off. Power is not supplied to the router.
• Solid white. The Internet connection is ready.
• Solid amber.
• Off. No Ethernet cable is connected between the router and the modem.
• Solid white. The 2.4 GHz WiFi radio is operating.
• Blinking. The
• Off.
• Solid white. The 5 GHz WiFi radio is operating.
• Blinking. The
• Off. The
The USB 1 LED is for the USB 3.0 USB port on the front panel. The USB 2 LED is for the USB
2.0 port on the rear panel.
• Solid white. A
• Blinking.
• Off. No USB device is connected or someone clicked the Safely Remove Hardware
The 2.4 GHz WiFi radio is off.
button, and it is now safe to remove the attached USB device.
The router has detected an Ethernet cable connection to the modem.
router is sending or receiving WiFi traffic.
router is sending or receiving WiFi traffic.
5 GHz WiFi radio is off.
USB device is connected and is ready.
A USB device is plugged in and is trying to connect.
The firmware is upgrading, or the Reset button was pressed.
router is ready.
firmware is corrupted.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Table 1. LED and button descriptions (Continued)
LED Description
Ethernet ports
1-4
WiFi On/Off
button with LED
WPS button with
LED
The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100
Mbps or 10 Mbps Ethernet connections.
• Solid. A
• Blinking.
• Off. No device is connected to this Ethernet port.
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.
If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you
cannot use WiFi to connect to the router.
This button lets you use WPS to join the WiFi network without typing the WiFi password. The
WPS LED blinks white during this process and then lights solid white.
powered-on device is connected to the Ethernet port.
The port is sending or receiving traffic.
Rear Panel
The rear panel has the connections and buttons shown in the following figure.
Reset
button port connectorOn/Off
LAN ports 1–4
port
USB 2.0Ethernet Internet Power Power
Figure 3. Router rear panel
Pressing the Reset button restores the factory settings. See Factory Settings on page 165.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Position Your Router
The router lets you access your network anywhere within the operating range of your wireless
network. However, the operating distance or range of your wireless connection can vary
significantly depending on the physical placement of your router. For example, the thickness
and number of walls the wireless signal passes through can limit the range.
Additionally, other wireless access points in and around your home might affect your router’s
signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other
device that emits a wireless signal for network access.
To position your router:
1. Place your router near the center of the area where your computers and other devices
operate, and within line of sight to your wireless devices.
2. Make sure that the router is within reach of an AC power outlet and near Ethernet cables
for wired computers.
3. Place the router in an elevated location, minimizing the number walls and ceilings between
the router and your other devices.
4. Place the router away from electrical devices such as these:
• Ceiling fans
• Home security systems
• Microwaves
• Computers
• Base of a cordless phone
• 2.4 GHz cordless phone
5. Place the router away from large metal surfaces, large glass surfaces, and insulated walls
such as these:
• Solid metal door
• Aluminum studs
• Fish tanks
• Mirrors
• Brick
• Concrete
6. (Optional) If you have adjacent access points, use different radio frequency channels to
reduce interference.
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Nighthawk AC1900 Smart WiFi Router Model R7000
Cable Your Router
The following image shows how to cable your router:
Figure 4. Router cabling
To cable your router:
1. Unplug your modem’
Internet service.
If your modem has a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem has a battery backup, replace the battery.
3. Connect your modem to the Internet port of your router with the yellow Ethernet cable that
came with your router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. Press the Power On/Off button on the rear panel of the router.
s power, leaving the modem connected to the wall jack for your
13
2. Connect to the Network and
Access the Router
This chapter contains the following sections:
• Connect to the Network
• Types of Logins
• Use an Internet Browser to Access the Router
• Change the Language
• Access the Router with NETGEAR genie Apps
2
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Nighthawk AC1900 Smart WiFi Router Model R7000
Connect to the Network
You can connect to the router’s network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic Host
Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s
local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router has power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on
your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can
find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router has power (its Power LED is lit).
2. Check the WPS instructions for your computer or wireless device.
3. Press the WPS button on the router.
4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its
instructions for WPS connections.
Your computer or wireless device connects to the WiFi network.
To find and select the WiFi network:
1. Make sure that the router has power (its Power LED is lit).
2. On your computer or wireless device, find and select the WiFi network.
The WiFi network name is on the router’s label.
3. Join the WiFi network and enter the WiFi password.
The password is on the router’s label.
Your wireless device connects to the WiFi network.
15
Nighthawk AC1900 Smart WiFi Router Model R7000
Label
The label on the router shows the login information, MAC address, and serial number.
Figure 5. Router label
Types of Logins
Separate types of logins have different purposes. It is important that you understand the
difference so that you know which login to use when.
Types of logins:
• ISP login.
service provider gave you this login information in a letter or some other way. If you
cannot find this login information, contact your service provider.
• W
iFi network key or password. Your router is preset with a unique wireless network
name (SSID) and password for wireless access. This information is on the router label.
• Router login.This logs you in to the router interface as admin from an Internet browser
The login that your ISP gave you logs you in to your Internet service. Your
Use an Internet Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use an
Internet browser to access the router to view or change its settings. The first time you access
the router, NETGEAR genie automatically checks to see if your router can connect to your
Internet service.
NETGEAR genie Automatic Internet Setup
.
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get
your ISP information and make sure that the computers and devices in the network have the
settings described here.
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Nighthawk AC1900 Smart WiFi Router Model R7000
When your Internet service starts, your Internet service provider (ISP) typically gives you all
the information needed to connect to the Internet. For DSL service, you might need the
following information to set up your router:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your computer
to access the Internet. When you start an Internet application, your router automatically logs
you in.
NETGEAR genie runs on any device with a web browser. Installation and basic setup takes
about 15 minutes to complete.
To use NETGEAR genie to set up your router:
1. T
urn the router on by pressing the On/Off button.
2. Make sure that your computer or wireless device is connected to the router with an Ethernet
cable (wired) or wirelessly with the preset security settings listed on the label.
Note: If you want to change the router’s WiFi setting, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.
3. Launch an Internet browser
.
The screen that displays depends on whether you have accessed the router before:
• The first time you set up the Internet connection for your router, the browser goes to
http://www
.routerlogin.net, and the NETGEAR genie screen displays.
• If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen.
4. Follow the onscreen instructions.
NETGEAR genie guides you through connecting the router to the Internet.
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Nighthawk AC1900 Smart WiFi Router Model R7000
5. If the browser cannot display the web page, do the following:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the router.
• Make sure that the router has full power, and that its Power LED is lit white.
• Close and reopen the browser or clear the browser cache.
• Browse to http://www.routerlogin.net.
• If the computer is set to a static or fixed IP address (this setting is uncommon),
change it to obtain an IP address automatically from the router.
6. If the router does not connect to the Internet, do the following:
a. Review your settings. Make sure that you selected the correct options and typed
everything correctly.
b. Contact your ISP to verify that you have the correct configuration information.
c. Read Chapter 14, Troubleshooting. If problems persist, register your NETGEAR
product and contact NETGEAR technical support.
Log In to the Router
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. If you want to view or change
settings for the router, you can use genie again.
To log in to the router:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
Change the Language
By default, the language is set as Auto.
To change the language:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
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Nighthawk AC1900 Smart WiFi Router Model R7000
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. In the upper right corner, select a language from the drop-down list.
5. When prompted, click the OK button to confirm this change.
The screen refreshes with the language that you selected.
Access the Router with NETGEAR genie Apps
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. The genie app can help you with the following:
• Automatically repair common wireless network problems.
• Easily manage router features like Live Parental Controls, guest access, Internet traffic
meter, speed test, and more.
To use the genie app to access the router:
1. Visit the NETGEAR genie web page at www.NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
3. Launch the genie app.
The genie app dashboard screen displays:
19
3. Specify Your Internet Settings
Usually , the quickest way to set up the router to use your Internet connection is to allow the genie
to detect the Internet connection when you first access the router with an Internet browser. You
can also customize or specify your Internet settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually Set Up the Internet Connection
• Specify IPv6 Internet Connections
• Change the MTU Size
3
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Nighthawk AC1900 Smart WiFi Router Model R7000
Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your
router. The Setup Wizard is not the same as the genie screens that display the first time you
connect to your router to set it up.
To use the Setup Wizard:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
5. Select the Yes radio button.
If you select No, you are taken to the Internet Setup screen (see Internet Setup on
page 20).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration.
ANCED > Setup Wizard.
The default password is password. The user name and
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin.
password are case-sensitive.
The BASIC Home screen displays.
4. Select Internet.
The default password is password. The user name and
Scroll to
view more
settings
5. For the Does your Internet connection require a login setting, leave the No radio
button selected.
6. If your Internet connection requires an account name or host name, type it in the Account
Name (If Required) field.
7. If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
For the other sections in this screen, the default settings usually work, but you can
change them.
8. For the Internet IP Address setting, select one of the following radio buttons:
• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
9. For the Domain Name Server (DNS) Address setting, select one of the following radio
buttons:
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your
ISP automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
10. For the Router MAC Address setting, select one of the following radio buttons:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 14,
T roubleshooting.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
Specify Y our Internet Settings
23
4. Select Internet.
Nighthawk AC1900 Smart WiFi Router Model R7000
Scroll to
view more
settings
5. In the Does your Internet connection require a login section of the screen, select the
Yes radio button.
The screen adjusts.
6. In the Internet Service Provider list, select the encapsulation method PPPoE, PPPoA, or
L2TP.
7. In the Login field, enter the login name your ISP gave you.
This login name is often an email
address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. In the Connection Mode drop-down list, select Always
On, Dial on Demand, or Manually
Connect.
11. T
o change the number of minutes until the Internet login times, out, in the Idle Timeout (In
minutes) field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection.
A value of 0 (zero) means never log out.
12. In the Internet IP Address section, select one of the following radio buttons:
• Get Dynamically from ISP.
Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
• Use Static IP
Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
13. In the Domain Name Server (DNS) Address section, select one of the following radio
buttons:
• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your
ISP automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
14. In the Router MAC Address section of the screen, select one of the following radio buttons:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Chapter 14,
T roubleshooting.
Specify IPv6 Internet Connections
You can set up an IPv6 Internet connection if genie does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com..
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > IPv6.
5. In the Internet Connection Type list, select the IPv6 connection type.
Your Internet service provider (ISP) can provide this information.
• If your ISP did not provide details, select IPv6 Tunnel.
• If you are not sure, select Auto Detect so that the router detects the IPv6 type that is
in use.
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
• If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select
Auto Config. For more information about IPv6 Internet connection, see the following
sections.
6. Click the Apply button.
Your changes take effect.
Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by
colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero
or omit it. The following errors invalidate an IPv6 address:
• More than eight groups of hexadecimal quartets
• More than four hexadecimal characters in a quartet
• More than two colons in a row
IPv6 Auto Detect
To set up an IPv6 Internet connection through auto detection:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
5. In the Internet Connection Type list, select Auto Detect.
Specify Y our Internet Settings
26
Nighthawk AC1900 Smart WiFi Router Model R7000
The screen adjusts:
The router automatically detects the information in the following fields:
• Connection T
• Router
’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
ype. This field indicates the connection type that is detected.
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length
of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
• Router
’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
6. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
• Use DHCP Server.
This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
• Auto Config.
This is the default setting.
7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be
used for the IPv6 address of the router’
s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
8. Click the Apply button.
IPv6 Auto Config
To set up an IPv6 Internet connection through auto configuration:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
ANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
5. In the Internet Connection T
ype list, select Auto Config.
The screen adjusts:
The router automatically detects the information in the following fields:
• Router
’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the length
of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
• Router
’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP has given you a specific host name,
enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the
IPv4 ISP here. For example, if your ISP’
s mail server is mail.xxx.yyy .zzz, type xxx.yyy.zzz
as the domain name. If your ISP provided a domain name, type it in this field. For
example, Earthlink Cable might require a host name of home, and Comcast sometimes
supplies a domain name.
8. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
Specify Y our Internet Settings
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Nighthawk AC1900 Smart WiFi Router Model R7000
• Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
• Auto Config.
This is the default setting.
9. (Optional) Select the Use This Interface ID check box and specify the interface ID that you
want to be used for the IPv6 address of the router’
s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
10. Click the Apply button.
IPv6 6to4 Tunnel
The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure
that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the
IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. T
ype http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin.
The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADV
ANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
5. In the Internet Connection T
ype list, select 6to4 Tunnel.
The screen adjusts:
Specify Y our Internet Settings
29
Nighthawk AC1900 Smart WiFi Router Model R7000
The router automatically detects the information in the Router’s IPv6 Address on LAN
field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The
number after the slash (/) is the length of the prefix, which is also indicated by the
underline (_) under the IPv6 address. If no address is acquired, the field displays Not
Available.
6. Configure the remote 6to4 relay router settings by selecting one of the following radio
buttons:
• Auto. Your router uses any remote relay router that is available on the Internet. This is
the default setting.
• Static IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6
ISP usually provides this address.
7. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
• Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
• Auto Config. This is the default setting.
8. (Optional) Select the Use This Interface ID check box and specify the interface ID that you
want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
9. Click the Apply button.
IPv6 Pass Through
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and
WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
To set up a pass-through IPv6 Internet connection:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
5. In the Internet Connection Type list, select Pass Through.
Specify Y our Internet Settings
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