350 E. Plumeria DriveSeptember 2018
San Jose, CA 95134, USA202-11675-10
Orbi WiFi System
Support
Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.
Compliance and Conformity
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet
service. The Orbi router connects to your modem or gateway. The Orbi satellite extends
the WiFi signal throughout your home.
This manual describes how to manage your Orbi WiFi System from your Orbi router
web interface. You can manage any add-on Orbi satellite from the Orbi router web
interface.
If you own one of the following add-on Orbi satellites, you can find more information
about your satellite from its user manual, which is available at
https://www.netgear.com/support/:
Orbi Outdoor Universal Satellite (model RBS50Y)
•
Orbi Voice (model RBS40V)
•
This chapter contains the following sections:
• Orbi Router and Satellite Hardware Overviews
• LED Behavior
• Connect Your Router
• Place Your Satellite
• Sync Your Orbi Satellite
• Set Up an Ethernet Backhaul Connection
• Download the NETGEAR Orbi App
For more information about the topics covered in this manual, visit the support website
at https://www.netgear.com/support/.
Note: This manual refers to all Orbi router models as the router and refers to all Orbi
satellite models (including the Orbi wall plug satellite) as the satellite.
8
Orbi WiFi System
Orbi Router and Satellite Hardware
Overviews
Different types of Orbi routers and satellites are available. To determine which Orbi
model you own, look on the router or satellite label for the model number. For more
information about what the label might look like, see Labels on page 30.
The following sections display the hardware features available for different Orbi routers
and satellites.
Orbi Router Model RBR50 Hardware Overview
Figure 1. Orbi router model RBR50, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. USB port
User Manual9Overview
Orbi WiFi System
6. Power On/Off button
7. Power LED
8. DC Power connector
9. Reset button
Orbi Satellite Model RBS50 Hardware Overview
Figure 2. Orbi satellite model RBS50, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. USB port
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button
User Manual10Overview
Orbi WiFi System
Orbi Router Model RBR40 Hardware Overview
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button
User Manual11Overview
Orbi WiFi System
Orbi Satellite Model RBS40 Hardware Overview
Figure 4. Orbi satellite model RBS40, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC Power connector
7. Reset button
User Manual12Overview
Orbi WiFi System
Orbi Router Model RBR20 Hardware Overview
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet port
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button
User Manual13Overview
Orbi WiFi System
Orbi Satellite Model RBS20 Hardware Overview
Figure 6. Orbi satellite model RBS40, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC Power connector
7. Reset button
User Manual14Overview
Orbi WiFi System
Orbi Wall Plug Satellite Model RBW30 Hardware Overview
Figure 7. Orbi wall plug satellite model RBW30, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Reset button
LED Behavior
When you sync a satellite to the router, the LED behavior for a satellite that comes in a
WiFi system is different from the LED behavior for add-on satellites.
Orbi WiFi System LEDs
The following table describes the LED behavior for an Orbi router and Orbi satellites
that are purchased together and come in the same package.
User Manual15Overview
Orbi WiFi System
Table 1. Orbi WiFi System router and satellite LED descriptions
LED BehaviorLED
Power LED
Router ring LED
Satellite ring
LED
The Power LED is located above the Power On/Off button on the rear panel. Note: The wall
plug satellite does not include a Power LED.
•
Solid green. Power is on.
•
Solid amber. The router or satellite is booting.
•
Blinking amber. The router or satellite is resetting to factory default settings.
•
Blinking red. The firmware is corrupted.
•
Off. Power is not supplied.
The ring LED is located on the top.
•
Pulsing white. The router is booting or someone pressed the Sync button.
•
Off. The router finished booting and is working normally.
•
Solid white. The router is resetting to factory default settings.
•
Solid magenta. The router cannot connect to the Internet. See Cannot Access the Internet
on page 142.
This satellite is included when you buy an Orbi router. The ring LED is located on the top.
•
Pulsing white. The satellite is booting.
•
Blue for three minutes. The connection between the satellite and the router is good.
•
Amber for three minutes. The connection between the satellite and the router is fair.
•
Magenta. The satellite failed to sync to the router. See The Router and Satellite Do Not Sync
on page 140.
•
Off. The satellite synced to the router and is working normally.
Optional Orbi Add-On Satellite LEDs
You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi
network.
User Manual16Overview
Orbi WiFi System
Table 2. Orbi add-on satellite LED description
LED BehaviorLED
Power LED
Add-on satellite
ring LED
The Power LED is located above the Power On/Off button on the rear panel. Note: The wall
plug satellite does not include a Power LED.
•
Solid green. Power is on.
•
Solid amber. The satellite is rebooting.
•
Blinking amber. The satellite is resetting to factory default settings.
•
Blinking red. The firmware is corrupted.
•
Off. Power is not supplied.
Optional add-on satellites are sold separately and can be added to your Orbi network. The
ring LED is located on the top.
•
Pulsing white. The satellite is booting.
•
Solid white. The satellite is ready to sync to the router (press the Sync button).
•
Blue for three minutes. The connection between the satellite and the router is good.
•
Amber for three minutes. The connection between the satellite and the router is fair.
•
Magenta. The satellite is not connected to the router or is not getting an IP address.
•
Off. The satellite synced to the router and is working normally.
Connect Your Router
To cable your router:
1.
Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
User Manual17Overview
Orbi WiFi System
3.
Connect your modem to the Internet port of your router with the yellow Ethernet
cable that came with your router.
The router shown in this is the Orbi router (model RBR50). The same setup applies
to all Orbi routers.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5.
If the Power LED does not light, press the Power On/Off button on the rear panel
of the router.
Place Your Satellite
If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your
router. If you bought an add-on satellite, you must manually sync your satellite. For more
information, see Sync Your Orbi Satellite on page 22.
Note that your satellites must be within range of your router’s WiFi signal in order for it
to sync with the router. Use each satellite’s ring LED to help you determine where to
place your satellite.
Examples of Placement for One Satellite
The following images are examples of where to place your router and satellite. The
router shown in the following images is the Orbi router model RBR50 and the satellite
shown in the images is the Orbi satellite model RBS50.
User Manual18Overview
Orbi WiFi System
Figure 8. Single-story house with one Orbi satellite
User Manual19Overview
Orbi WiFi System
Figure 9. Multilevel house with one Orbi satellite
Examples of Placement for Multiple Satellites
If you own more than one Orbi satellite, we recommend that you place your router in
the middle of your home with the satellites placed on opposite sides of your home. The
router shown in the following images is the Orbi router model RBR50 and the satellites
shown in the images are the Orbi satellites model RBS50.
If you own multiple Orbi wall plug satellites model RBW30, you might need to place
the satellites closer to the router. Use the satellite ring LED to determine the best
placement for your satellites.
User Manual20Overview
Orbi WiFi System
Figure 10. Single-story house with two Orbi satellites
If you have a multi-level house, place the satellites on different floors.
Figure 11. Multilevel house with two Orbi satellites
User Manual21Overview
Orbi WiFi System
Sync Your Orbi Satellite
The sync process for your satellite depends on whether your satellite came with your
Orbi WiFi System, or if your satellite is an add-on satellite.
Sync a Satellite From an Orbi WiFi System
The Orbi WiFi System includes an Orbi router and either one or two satellites. The
satellite in the WiFi system is preset to automatically find and sync to the WiFi signal
from the Orbi router in the same WiFi system.
To sync your satellite:
1. Place your satellite.
For more information, see Place Your Satellite on page 18.
2. Connect the satellite to a power source.
3.
If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s
WiFi signal and attempts to sync to the Orbi router.
The satellite ring LED lights one of the following colors for about three minutes and
then turns off:
Blue. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is good.
Amber. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
Magenta. The Orbi router and satellite failed to sync.
•
4.
If the satellite ring LED is magenta, move the satellite closer to the router and then
sync the satellite to the router:
a.
Press the Sync button on the back of the router.
b.
Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue,
amber, or magenta as described in Step 3 of this procedure and then turns off.
5.
Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.
User Manual22Overview
Orbi WiFi System
Sync an Add-On Satellite
If you already set up an Orbi router and satellite are adding an optional add-on satellite
(sold separately), follow these steps.
To sync your add-on satellite:
1. Place your satellite.
For more information, see Examples of Placement for Multiple Satellites on page
20.
2. Connect the satellite to a power source.
3.
If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
4.
Wait about two minutes for the satellite ring LED to light solid white.
5.
Press the Sync button on the back of the satellite and within two minutes, press the
Sync button on the back of your Orbi router.
The satellite ring LED pulses white, then lights one of the following colors for about
three minutes, and then turns off:
Blue. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is good.
Amber. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
•
to the router and try again.
Log In to Your Router and Add Satellites to Your Network
You can use the router web interface to add a satellite to your Orbi network.
To add a satellite to your Orbi network using the router web interface:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2.
Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
User Manual23Overview
Orbi WiFi System
The BASIC Home page displays.
4.
Select Add Orbi Satellite.
The Place Your Satellite page displays.
5. Follow the instructions about where to place your satellite in your house.
6. Connect the satellite to a power source.
7.
If the Power LED on the back of the satellite does not light, press the Power On/Off
button.
8.
Click the NEXT button.
9.
Wait about two minutes for the satellite’s ring LED to light solid white.
10.
Press the Sync button on the satellite.
The satellite’s ring LED pulses white.
11.
Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.
The satellite’s ring LED lights one of the following colors for about three minutes
and then turns off:
Blue. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is good.
Amber. The Orbi router and satellite successfully synced, and the connection
•
between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.
Magenta. The Orbi router and satellite failed to sync. Move the satellite closer
•
to the router and try again.
Set Up an Ethernet Backhaul Connection
Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi
satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your
satellite to your router or another satellite to create a wired backhaul connection.
Before you set up an Ethernet backhaul connection, make sure that you update the
firmware on all your Orbi devices.
The following image shows how to connect your Orbi satellites to your Orbi router to
create an Ethernet backhaul connection.
User Manual24Overview
Orbi WiFi System
Figure 12. Satellites connected to the router’s Ethernet ports
The following image shows another way to connect your Orbi satellites to your Orbi
router to create an Ethernet backhaul connection.
Figure 13. Satellite 1 connected to router and satellite 2 connected to satellite 1
The following image shows how to connect your Orbi satellites and your Orbi router to
an Ethernet switch.
Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make
sure the switch ports are 1 Gbps or faster.
User Manual25Overview
Orbi WiFi System
Figure 14. Ethernet backhaul connection using a switch
User Manual26Overview
Orbi WiFi System
Download the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up your Orbi network.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store
or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow
the prompts.
User Manual27Overview
2
Connect to the Network and Access
the Router
This chapter contains the following sections:
• Connect to the Network
• Labels
• Types of Logins
• Use a Web Browser to Access the Router
• Change the Language
• Access the Orbi Router With NETGEAR genie App
28
Orbi WiFi System
Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2.
On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same
for the router and the satellite in the Orbi WiFi System.
Note: If you bought the router and the satellite separately, their default WiFi network
names are different.
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you
can find and select the WiFi network.
User Manual29Connect to the Network and
Access the Router
Orbi WiFi System
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your computer or WiFi device.
3.
Press the Sync button on the router.
4.
Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS
button or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Labels
The router label shows the login information, the WiFi network name and password,
the router’s MAC address, and the router’s serial number. The following is an example
of what the router label might look like:
Figure 15. Router label
The satellite label shows the WiFi network name and password, the satellite’s MAC
address, and the satellite’s serial number. The following is an example of what the
satellite label might look like:
Figure 16. Satellite label
User Manual30Connect to the Network and
Access the Router
Loading...
+ 142 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.