Netgear Orbi Voice RBK50V User manual

User Manual

Orbi WiFi System

NETGEAR, Inc.

350 E. Plumeria DriveSeptember 2018
San Jose, CA 95134, USA202-11675-10

Orbi WiFi System

Support

Thank you for purchasing this NETGEAR product. You can visit
https://www.netgear.com/support to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you use
only official NETGEAR support resources.

Compliance and Conformity

For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.

2

Contents

Chapter 1 Overview

Orbi Router and Satellite Hardware Overviews................................9

Orbi Router Model RBR50 Hardware Overview...........................9

Orbi Satellite Model RBS50 Hardware Overview......................10

Orbi Router Model RBR40 Hardware Overview.........................11

Orbi Satellite Model RBS40 Hardware Overview......................12

Orbi Router Model RBR20 Hardware Overview.........................13

Orbi Satellite Model RBS20 Hardware Overview......................14

Orbi Wall Plug Satellite Model RBW30 Hardware Overview....15

LED Behavior.......................................................................................15

Orbi WiFi System LEDs..................................................................15

Optional Orbi Add-On Satellite LEDs.........................................16

Connect Your Router..........................................................................17

Place Your Satellite.............................................................................18

Examples of Placement for One Satellite....................................18

Examples of Placement for Multiple Satellites...........................20

Sync Your Orbi Satellite.....................................................................22

Sync a Satellite From an Orbi WiFi System.................................22

Sync an Add-On Satellite..............................................................23

Log In to Your Router and Add Satellites to Your Network......23

Set Up an Ethernet Backhaul Connection.......................................24

Download the NETGEAR Orbi App.................................................27

Chapter 2 Connect to the Network and Access the Router

Connect to the Network....................................................................29

Wired Connection..........................................................................29

WiFi Connection.............................................................................29

WiFi Connection Using WPS........................................................29

Labels...................................................................................................30

Types of Logins...................................................................................31

Use a Web Browser to Access the Router.......................................31

Automatic Internet Setup..............................................................31

Log In to Orbi Web Interface........................................................33

Change the Language.......................................................................33

Access the Orbi Router With NETGEAR genie App.......................34

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Orbi WiFi System

Chapter 3 Specify Your Internet Settings

Use the Internet Setup Wizard..........................................................36

Manually Set Up the Internet Connection.......................................36

Specify an Internet Connection Without a Login.......................36

Specify an Internet Connection That Uses a Login....................38

Specify IPv6 Internet Connections....................................................39

Requirements for Entering IPv6 Addresses....................................41

Use Auto Detect for an IPv6 Internet Connection..........................41

Use Auto Config for an IPV6 Internet Connection.........................42

Set Up an IPv6 6rd Tunnel Internet Connection.............................43

Set Up an IPv6 6to4 Tunnel Internet Connection...........................45

Set Up an IPv6 Pass Through Internet Connection........................47

Set Up an IPv6 Fixed Internet Connection......................................47

Set Up an IPv6 DHCP Internet Connection.....................................48

Set Up an IPv6 PPPoE Internet Connection.....................................50

Change the MTU Size.........................................................................52

Chapter 4 Control Access to the Internet

Set Up Parental Controls...................................................................55

Allow or Block Access to Your Network..........................................55

Use Keywords to Block Internet Sites...............................................57

Delete Keywords.................................................................................59

Avoid Blocking on a Trusted Computer..........................................59

Block Services From the Internet......................................................60

Manage Network Access Control Lists............................................61

Schedule When to Block Internet Sites and Services.....................62

Set Up Security Event Email Notifications.......................................63

Chapter 5 Optimize Performance

WiFi Multimedia Quality of Service..................................................66

Improve Network Connections With Universal Plug N Play..........66

Chapter 6 Specify Network Settings

View or Change WAN Settings.........................................................70

Dynamic DNS......................................................................................71

Set Up a New Dynamic DNS Account.........................................71

Specify a DNS Account That You Already Created...................72

Change the Dynamic DNS Settings.............................................73

Set Up a Default DMZ Server............................................................73

Change the Router’s Device Name..................................................74

Change the LAN TCP/IP Settings.....................................................75

Use the Router as a DHCP Server.....................................................77

Disable the DHCP Server Feature in the Router.............................78

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Orbi WiFi System

Manage Reserved LAN IP Addresses...............................................79

Reserve an IP Address...................................................................79

Edit a Reserved IP Address...........................................................80

Delete a Reserved IP Address Entry............................................80

Custom Static Routes.........................................................................81

Set Up a Static Route.....................................................................82

Edit a Static Route..........................................................................83

Delete a Static Route.....................................................................83

Specify Basic WiFi Settings................................................................84

Change the WiFi Password or Security Level..................................86

Set Up a Guest WiFi Network............................................................87

View or Change Advanced WiFi Settings........................................88

Use the Router as a WiFi Access Point.............................................88

Generate a New Backhaul Password...............................................90

Set Up a Bridge for a Port Group or VLAN Tag Group..................90

Set Up a Bridge for a Port Group.................................................91

Set Up a Bridge for a VLAN Tag Group......................................91

Set Up an IPTV Port to Lease an Intranet Port............................93

Enable British Telecom IGMP Proxy Support..................................94

Chapter 7 Manage Your Network

Update the Router and Satellite Firmware......................................96

Check for Firmware Updates........................................................96

Manually Update Firmware...........................................................97

Manually Update Satellite Firmware............................................97

Manually Update Router Firmware..............................................98

Change the admin Password............................................................99

Set Up Password Recovery................................................................99

Recover the admin Password..........................................................100

View Router Status............................................................................101

Display Internet Port Statistics........................................................102

Check the Internet Connection Status...........................................103

View Satellite Status.........................................................................103

View and Manage Logs of Router Activity.....................................104

View Devices Connected to the Network or Edit Device

Information........................................................................................105

View Devices Connected to the Network.................................105

Edit Device Information on the Attached Devices Page.........106

View Satellites Connected to the Network or Edit Satellite

Information........................................................................................107

View Satellites Connected to the Network...............................107

Edit Satellite Information That Displays On the Attached Devices

Page...............................................................................................108

Manage the Orbi Outdoor Satellite LED Lighting........................109

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Orbi WiFi System

Enable the Sync Button...............................................................109

Turn the Satellite LED Lighting On or Off.................................110

Set LED Lighting Brightness.......................................................110

Schedule When to Turn On LED Lighting................................111

Monitor Internet Traffic....................................................................112

Manage the Router Configuration File..........................................113

Back Up Settings..........................................................................114

Erase the Current Configuration Settings.................................114

Restore Configuration Settings..................................................115

Set Up Remote Management.........................................................115

Use Remote Access..........................................................................117

Remotely Access Your Router Using the genie App...................117

Chapter 8 Customize Internet Traffic Rules for Ports

Port Forwarding to a Local Server..................................................119

Set Up Port Forwarding to a Local Server.................................119

Add a Custom Port Forwarding Service...................................120

Edit a Port Forwarding Service...................................................121

Delete a Port Forwarding Entry..................................................122

Application Example: Make a Local Web Server Public.........122

How the Router Implements the Port Forwarding Rule..........123

Port Triggering.................................................................................123

Add a Port Triggering Service....................................................124

Enable Port Triggering................................................................125

Application Example: Port Triggering for Internet Relay Chat.125

Chapter 9 Use VPN to Access Your Network

Set Up a VPN Connection...............................................................128

Specify VPN Service in the Router..................................................128

Install OpenVPN Software...............................................................129

Install OpenVPN Software on Your Windows Computer.......129

Install OpenVPN Software on Your Mac Computer................132

Install OpenVPN Software on an iOS Device...........................133

Install OpenVPN Software on an Android Device...................133

Use a VPN Tunnel on Your Windows Computer..........................134

Use VPN to Access Your Internet Service at Home......................136

Set Up VPN Client Internet Access in the Router.....................136

Block VPN Client Internet Access in the Router...........................137

Use a VPN Tunnel to Access Your Internet Service at Home......138

Chapter 10 Troubleshooting

Quick Tips..........................................................................................140

Sequence to Restart Your Network...........................................140

WiFi Settings.................................................................................140

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Orbi WiFi System

Network Settings..........................................................................140

The Router and Satellite Do Not Sync...........................................140

Cannot Log In to the Router............................................................142

Cannot Access the Internet.............................................................142

Troubleshoot Internet Browsing.....................................................144

Troubleshoot PPPoE........................................................................144

WiFi Connectivity..............................................................................145

Troubleshoot Your Network Using the Ping Utility......................146

Test the LAN Path to Your Router..............................................146

Test the Path From Your Computer to a Remote Device.......147

Chapter 11 Supplemental Information

Factory Settings for Orbi Routers...................................................149

Factory Settings for Orbi Router Model RBR50.......................149

Factory Settings for Orbi Router Model RBR40.......................151

Factory Settings for Orbi Router Model RBR20.......................153

Factory Settings for Orbi Satellites.................................................155

Factory Settings for Orbi Satellite Model RBS50.....................155

Factory Settings for Orbi Satellite Model RBS40.....................157

Factory Settings for Orbi Satellite Model RBS20.....................159

Factory Settings for Orbi Wall Plug Satellite Model RBW30...161

Technical Specifications for Orbi Routers.....................................163

Technical Specifications for Orbi Router Model RBR50.........163

Technical Specifications for Orbi Router Model RBR40.........164

Technical Specifications for Orbi Router Model RBR20.........165

Technical Specifications for Orbi Satellites...................................167

Technical Specifications for Orbi Satellite Model RBS50.......167

Technical Specifications for Orbi Router Model RBS40.........169

Technical Specifications for Orbi Router Model RBS20.........170

Technical Specifications for Orbi Wall Plug Satellite Model

RBW30...........................................................................................171

7

1

Overview

The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet
service. The Orbi router connects to your modem or gateway. The Orbi satellite extends
the WiFi signal throughout your home.

This manual describes how to manage your Orbi WiFi System from your Orbi router
web interface. You can manage any add-on Orbi satellite from the Orbi router web
interface.

If you own one of the following add-on Orbi satellites, you can find more information
about your satellite from its user manual, which is available at
https://www.netgear.com/support/:

Orbi Outdoor Universal Satellite (model RBS50Y)

•

Orbi Voice (model RBS40V)

•

This chapter contains the following sections:

• Orbi Router and Satellite Hardware Overviews

• LED Behavior

• Connect Your Router

• Place Your Satellite

• Sync Your Orbi Satellite

• Set Up an Ethernet Backhaul Connection

• Download the NETGEAR Orbi App

For more information about the topics covered in this manual, visit the support website
at https://www.netgear.com/support/.

Note: This manual refers to all Orbi router models as the router and refers to all Orbi

satellite models (including the Orbi wall plug satellite) as the satellite.

8

Orbi WiFi System

Orbi Router and Satellite Hardware Overviews

Different types of Orbi routers and satellites are available. To determine which Orbi
model you own, look on the router or satellite label for the model number. For more
information about what the label might look like, see Labels on page 30.

The following sections display the hardware features available for different Orbi routers
and satellites.

Orbi Router Model RBR50 Hardware Overview

Figure 1. Orbi router model RBR50, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Internet port

4. Ethernet ports

5. USB port

User Manual9Overview

Orbi WiFi System

6. Power On/Off button

7. Power LED

8. DC Power connector

9. Reset button

Orbi Satellite Model RBS50 Hardware Overview

Figure 2. Orbi satellite model RBS50, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. USB port

5. Power On/Off button

6. Power LED

7. DC Power connector

8. Reset button

User Manual10Overview

Orbi WiFi System

Orbi Router Model RBR40 Hardware Overview

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Internet port

4. Ethernet ports

5. Power On/Off button

6. Power LED

7. DC Power connector

8. Reset button

User Manual11Overview

Orbi WiFi System

Orbi Satellite Model RBS40 Hardware Overview

Figure 4. Orbi satellite model RBS40, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. Power On/Off button

5. Power LED

6. DC Power connector

7. Reset button

User Manual12Overview

Orbi WiFi System

Orbi Router Model RBR20 Hardware Overview

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Internet port

4. Ethernet port

5. Power On/Off button

6. Power LED

7. DC Power connector

8. Reset button

User Manual13Overview

Orbi WiFi System

Orbi Satellite Model RBS20 Hardware Overview

Figure 6. Orbi satellite model RBS40, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. Power On/Off button

5. Power LED

6. DC Power connector

7. Reset button

User Manual14Overview

Orbi WiFi System

Orbi Wall Plug Satellite Model RBW30 Hardware Overview

Figure 7. Orbi wall plug satellite model RBW30, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Reset button

LED Behavior

When you sync a satellite to the router, the LED behavior for a satellite that comes in a
WiFi system is different from the LED behavior for add-on satellites.

Orbi WiFi System LEDs

The following table describes the LED behavior for an Orbi router and Orbi satellites
that are purchased together and come in the same package.

User Manual15Overview

Orbi WiFi System

Table 1. Orbi WiFi System router and satellite LED descriptions

LED BehaviorLED

Power LED

Router ring LED

Satellite ring
LED

The Power LED is located above the Power On/Off button on the rear panel. Note: The wall
plug satellite does not include a Power LED.

•

Solid green. Power is on.

•

Solid amber. The router or satellite is booting.

•

Blinking amber. The router or satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

The ring LED is located on the top.

•

Pulsing white. The router is booting or someone pressed the Sync button.

•

Off. The router finished booting and is working normally.

•

Solid white. The router is resetting to factory default settings.

•

Solid magenta. The router cannot connect to the Internet. See Cannot Access the Internet
on page 142.

This satellite is included when you buy an Orbi router. The ring LED is located on the top.

•

Pulsing white. The satellite is booting.

•

Blue for three minutes. The connection between the satellite and the router is good.

•

Amber for three minutes. The connection between the satellite and the router is fair.

•

Magenta. The satellite failed to sync to the router. See The Router and Satellite Do Not Sync
on page 140.

•

Off. The satellite synced to the router and is working normally.

Optional Orbi Add-On Satellite LEDs

You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi
network.

User Manual16Overview

Orbi WiFi System

Table 2. Orbi add-on satellite LED description

LED BehaviorLED

Power LED

Add-on satellite
ring LED

The Power LED is located above the Power On/Off button on the rear panel. Note: The wall
plug satellite does not include a Power LED.

•

Solid green. Power is on.

•

Solid amber. The satellite is rebooting.

•

Blinking amber. The satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

Optional add-on satellites are sold separately and can be added to your Orbi network. The
ring LED is located on the top.

•

Pulsing white. The satellite is booting.

•

Solid white. The satellite is ready to sync to the router (press the Sync button).

•

Blue for three minutes. The connection between the satellite and the router is good.

•

Amber for three minutes. The connection between the satellite and the router is fair.

•

Magenta. The satellite is not connected to the router or is not getting an IP address.

•

Off. The satellite synced to the router and is working normally.

Connect Your Router

To cable your router:

1.

Unplug your modem’s power, leaving the modem connected to the wall jack for
your Internet service.

If your modem uses a battery backup, remove the battery.

2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.

User Manual17Overview

Orbi WiFi System

3.

Connect your modem to the Internet port of your router with the yellow Ethernet
cable that came with your router.

The router shown in this is the Orbi router (model RBR50). The same setup applies
to all Orbi routers.

4. Connect the power adapter to your router and plug the power adapter into an outlet.

5.

If the Power LED does not light, press the Power On/Off button on the rear panel
of the router.

Place Your Satellite

If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your
router. If you bought an add-on satellite, you must manually sync your satellite. For more
information, see Sync Your Orbi Satellite on page 22.

Note that your satellites must be within range of your router’s WiFi signal in order for it
to sync with the router. Use each satellite’s ring LED to help you determine where to
place your satellite.

Examples of Placement for One Satellite

The following images are examples of where to place your router and satellite. The
router shown in the following images is the Orbi router model RBR50 and the satellite
shown in the images is the Orbi satellite model RBS50.

User Manual18Overview

Orbi WiFi System

Figure 8. Single-story house with one Orbi satellite

User Manual19Overview

Orbi WiFi System

Figure 9. Multilevel house with one Orbi satellite

Examples of Placement for Multiple Satellites

If you own more than one Orbi satellite, we recommend that you place your router in
the middle of your home with the satellites placed on opposite sides of your home. The
router shown in the following images is the Orbi router model RBR50 and the satellites
shown in the images are the Orbi satellites model RBS50.

If you own multiple Orbi wall plug satellites model RBW30, you might need to place
the satellites closer to the router. Use the satellite ring LED to determine the best
placement for your satellites.

User Manual20Overview

Orbi WiFi System

Figure 10. Single-story house with two Orbi satellites

If you have a multi-level house, place the satellites on different floors.

Figure 11. Multilevel house with two Orbi satellites

User Manual21Overview

Orbi WiFi System

Sync Your Orbi Satellite

The sync process for your satellite depends on whether your satellite came with your
Orbi WiFi System, or if your satellite is an add-on satellite.

Sync a Satellite From an Orbi WiFi System

The Orbi WiFi System includes an Orbi router and either one or two satellites. The
satellite in the WiFi system is preset to automatically find and sync to the WiFi signal
from the Orbi router in the same WiFi system.

To sync your satellite:

1. Place your satellite.
For more information, see Place Your Satellite on page 18.

2. Connect the satellite to a power source.

3.

If the Power LED on the back of the satellite does not light, press the Power On/Off
button.

The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s
WiFi signal and attempts to sync to the Orbi router.

The satellite ring LED lights one of the following colors for about three minutes and
then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.

Magenta. The Orbi router and satellite failed to sync.

•

4.

If the satellite ring LED is magenta, move the satellite closer to the router and then
sync the satellite to the router:

a.

Press the Sync button on the back of the router.

b.

Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router. The satellite ring LED lights blue,

amber, or magenta as described in Step 3 of this procedure and then turns off.

5.

Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.

User Manual22Overview

Orbi WiFi System

Sync an Add-On Satellite

If you already set up an Orbi router and satellite are adding an optional add-on satellite
(sold separately), follow these steps.

To sync your add-on satellite:

1. Place your satellite.
For more information, see Examples of Placement for Multiple Satellites on page

20.

2. Connect the satellite to a power source.

3.

If the Power LED on the back of the satellite does not light, press the Power On/Off
button.

4.

Wait about two minutes for the satellite ring LED to light solid white.

5.

Press the Sync button on the back of the satellite and within two minutes, press the
Sync button on the back of your Orbi router.

The satellite ring LED pulses white, then lights one of the following colors for about
three minutes, and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer

•

to the router and try again.

Log In to Your Router and Add Satellites to Your Network

You can use the router web interface to add a satellite to your Orbi network.

To add a satellite to your Orbi network using the router web interface:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and

password are case-sensitive.

User Manual23Overview

Orbi WiFi System

The BASIC Home page displays.

4.

Select Add Orbi Satellite.
The Place Your Satellite page displays.

5. Follow the instructions about where to place your satellite in your house.

6. Connect the satellite to a power source.

7.

If the Power LED on the back of the satellite does not light, press the Power On/Off
button.

8.

Click the NEXT button.

9.

Wait about two minutes for the satellite’s ring LED to light solid white.

10.

Press the Sync button on the satellite.
The satellite’s ring LED pulses white.

11.

Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.

The satellite’s ring LED lights one of the following colors for about three minutes
and then turns off:

Blue. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is good.

Amber. The Orbi router and satellite successfully synced, and the connection

•

between the router and satellite is fair. Consider moving the Orbi satellite closer
to the Orbi router.

Magenta. The Orbi router and satellite failed to sync. Move the satellite closer

•

to the router and try again.

Set Up an Ethernet Backhaul Connection

Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi
satellite to create a wireless backhaul, or you can use an Ethernet cable to connect your
satellite to your router or another satellite to create a wired backhaul connection.

Before you set up an Ethernet backhaul connection, make sure that you update the
firmware on all your Orbi devices.

The following image shows how to connect your Orbi satellites to your Orbi router to
create an Ethernet backhaul connection.

User Manual24Overview

Orbi WiFi System

Figure 12. Satellites connected to the router’s Ethernet ports

The following image shows another way to connect your Orbi satellites to your Orbi
router to create an Ethernet backhaul connection.

Figure 13. Satellite 1 connected to router and satellite 2 connected to satellite 1

The following image shows how to connect your Orbi satellites and your Orbi router to
an Ethernet switch.

Note: The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make
sure the switch ports are 1 Gbps or faster.

User Manual25Overview

Orbi WiFi System

Figure 14. Ethernet backhaul connection using a switch

User Manual26Overview

Orbi WiFi System

Download the NETGEAR Orbi App

You can use the NETGEAR Orbi app to set up your Orbi network.

To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store
or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow
the prompts.

User Manual27Overview

2

Connect to the Network and Access the Router

This chapter contains the following sections:

• Connect to the Network

• Labels

• Types of Logins

• Use a Web Browser to Access the Router

• Change the Language

• Access the Orbi Router With NETGEAR genie App

28

Orbi WiFi System

Connect to the Network

You can connect to the Orbi network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the router using an Ethernet cable and join the
router’s local area network (LAN).

To connect your computer to the router with an Ethernet cable:

1. Make sure that the router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

3.

Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display

on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

To find and select the WiFi network:

1. Make sure that the router or satellite is receiving power (its Power LED is lit).

2.

On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same

for the router and the satellite in the Orbi WiFi System.

Note: If you bought the router and the satellite separately, their default WiFi network
names are different.

3. Join the WiFi network and enter the WiFi password.
The password is on the router label.

Your WiFi-enabled computer or mobile device connects to the WiFi network.

WiFi Connection Using WPS

You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you
can find and select the WiFi network.

User Manual29Connect to the Network and

Access the Router

Orbi WiFi System

To use WPS to connect to the WiFi network:

1. Make sure that the router is receiving power (its Power LED is lit).

2.

Check the WPS instructions for your computer or WiFi device.

3.

Press the Sync button on the router.

4.

Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS
button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Labels

The router label shows the login information, the WiFi network name and password,
the router’s MAC address, and the router’s serial number. The following is an example
of what the router label might look like:

Figure 15. Router label

The satellite label shows the WiFi network name and password, the satellite’s MAC
address, and the satellite’s serial number. The following is an example of what the
satellite label might look like:

Figure 16. Satellite label

User Manual30Connect to the Network and

Access the Router

Orbi WiFi System

Types of Logins

Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.

Types of logins:

•

Internet service login. The login that your Internet service provider (ISP) gave you
logs you in to your Internet service. Your service provider gave you this login

information in a letter or some other way. If you cannot find this login information,
contact your service provider.

•

WiFi network key or password. Your router and satellite are preset with the same
WiFi network name (SSID) and password for WiFi access. This information is on the

router label and the satellite label.

•

Router login. This logs you in to the router interface from a web browser as admin.

Use a Web Browser to Access the Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the router to view or change its settings. The first time you
access the router, the NETGEAR installation assistant automatically checks to see if your
router can connect to your Internet service.

Automatic Internet Setup

You can set up your router automatically, or you can use a web browser to access the
router and set up your router manually. Before you start the setup process, get your ISP
information and make sure that the computers and devices in the network use the
settings described here.

When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. For DSL service, you might need
the following information to set up your router:

The ISP configuration information for your DSL account

•

ISP login name and password

•

Fixed or static IP address settings (special deployment by ISP; this setting is rare)

•

If you cannot locate this information, ask your ISP to provide it. When your Internet
connection is working, you no longer need to launch the ISP login program on your

User Manual31Connect to the Network and

Access the Router

Orbi WiFi System

computer to access the Internet. When you start an Internet application, your router
automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your router:

1.

Turn the router on by pressing the On/Off button.

2. Make sure that your WiFi-enabled computer or mobile device is connected to the
router with an Ethernet cable (wired) or wirelessly with the preset security settings
listed on the label.

Note: If you want to change the router’s WiFi settings, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.

3. Launch a web browser.
The page that displays depends on whether you accessed the router before:

The first time that you set up the Internet connection for your router, the browser

•

goes to orbilogin.com, and the Orbi login page displays.

If you already set up the Internet connection, enter orbilogin.com in the address

•

field for your browser to start the installation process.

4. Follow the onscreen instructions.
The router connects to the Internet.

5.

If the browser does not display the web page, do the following:

Make sure that the computer is connected to one of the four LAN Ethernet ports

•

or over WiFi to the router.

Make sure that the router is receiving power, and that its Power LED is lit.

•

Close and reopen the browser or clear the browser cache.

•

Browse to orbilogin.com.

•

If the computer is set to a static or fixed IP address (this setting is uncommon),

•

change it to obtain an IP address automatically from the router.

6.

If the router does not connect to the Internet, do the following:
a. Review your settings.

b. Make sure that you selected the correct options and typed everything correctly.

c.

Contact your ISP to verify that you are using the correct configuration information.

d. Read Troubleshooting on page 139.

User Manual32Connect to the Network and

Access the Router

Orbi WiFi System

If problems persist, register your NETGEAR product and contact NETGEAR
technical support.

Log In to Orbi Web Interface

When you log in to the Orbi, the browser displays the router web interface. You can
use the router web interface to change the router or satellite settings.

To log in to your Orbi:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Change the Language

By default, the language is set as Auto.

To change the language:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

In the upper right corner, select a language from the menu.

5.

When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.

Access the Router

User Manual33Connect to the Network and

Orbi WiFi System

Access the Orbi Router With NETGEAR genie App

The genie app is the easy dashboard for managing, monitoring, and repairing your
home network. The genie app can help you with the following:

Automatically repair common WiFi network problems.

•

Easily manage router features like Live Parental Controls, Internet traffic meter, speed

•
test, and more.

To use the genie app to access the router:

1. Visit the NETGEAR genie web page at NETGEAR.com/genie.

2. Follow the onscreen instructions to install the app on your smartphone, tablet, or
computer.

The genie app dashboard page displays.

3. Launch the genie app.

Access the Router

User Manual34Connect to the Network and

3

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow
Orbi to detect the Internet connection when you first access the router with a web
browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Use the Internet Setup Wizard

• Manually Set Up the Internet Connection

• Specify IPv6 Internet Connections

• Change the MTU Size

35

Orbi WiFi System

Use the Internet Setup Wizard

You can use the Setup Wizard to detect your Internet settings and automatically set up
your router.

To use the Setup Wizard:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.

5.

Select the Yes radio button.
If you select No, you are taken to the Internet Setup page (see Manually Set Up the

Internet Connection on page 36).

6.

Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to

determine your ISP configuration and checks your operation mode.

Manually Set Up the Internet Connection

You can view or change the router’s Internet connection settings.

Specify an Internet Connection Without a Login

To specify the Internet connection settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

User Manual36Specify Your Internet Settings

Orbi WiFi System

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select Internet.
The Internet Setup page.

5.

Leave the Does your Internet connection require a login No radio button selected.

6.

If your Internet connection requires an account name or host name, type it in the
Account Name (If Required) field.

7.

If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.

For the other sections in this page, the default settings usually work, but you can
change them.

8. Select an Internet IP Address radio button:

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

•

ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router
connects.

9. Select a Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.

10. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the
ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

11.

Click the Apply button.

User Manual37Specify Your Internet Settings

Orbi WiFi System

Your settings are saved.

12.

Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshooting

on page 139.

Specify an Internet Connection That Uses a Login

To view or change the basic Internet setup:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select Internet.
The Internet Setup page displays.

5.

Select the Does your Internet connection require a login Yes radio button.
The page adjusts.

6.

From the Internet Service Provider menu, select the encapsulation method:
The selections are PPPoE, PPTP, or L2TP.

7.

In the Login field, enter the login name your ISP gave you.
This login name is often an email address.

8.

In the Password field, type the password that you use to log in to your Internet
service.

9.

If your ISP requires a service name, type it in the Service Name (if Required) field.

10.

From the Connection Mode menu, select Always On, Dial on Demand, or Manually
Connect.

11.

To change the number of minutes until the Internet login time out, in the Idle Timeout
(In minutes) field, type the number of minutes.

This is how long the router keeps the Internet connection active when no one on the
network is using the Internet connection. A value of 0 (zero) means never log out.

User Manual38Specify Your Internet Settings

Orbi WiFi System

12. Select an Internet IP Address radio button:

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your

•

ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router
connects.

13. Select a Domain Name Server (DNS) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.

14. Select a Router MAC Address radio button:

Use Default Address. Use the default MAC address.

•

Use Computer MAC Address. The router captures and uses the MAC address

•

of the computer that you are now using. You must use the one computer that the
ISP allows.

Use This MAC Address. Enter the MAC address that you want to use.

•

15.

Click the Apply button.
Your settings are saved.

16.

Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Cannot Access the

Internet on page 142.

Specify IPv6 Internet Connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.

To set up an IPv6 Internet connection:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

User Manual39Specify Your Internet Settings

Orbi WiFi System

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

From the Internet Connection Type menu, select the IPv6 connection type:

If you are not sure, select Auto Detect so that the router detects the IPv6 type

•

that is in use.

If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select

•

Auto Config.
Your Internet service provider (ISP) can provide this information. For more
information about IPv6 Internet connection, see the following sections:

Use Auto Detect for an IPv6 Internet Connection on page 41

•

Use Auto Config for an IPV6 Internet Connection on page 42

•

Set Up an IPv6 6rd Tunnel Internet Connection on page 43

•

Set Up an IPv6 6to4 Tunnel Internet Connection on page 45

•

Set Up an IPv6 Pass Through Internet Connection on page 47

•

Set Up an IPv6 Fixed Internet Connection on page 47

•

Set Up an IPv6 DHCP Internet Connection on page 48

•

Set Up an IPv6 PPPoE Internet Connection on page 50

•

6.

Click the Apply button.
Your settings are saved.

User Manual40Specify Your Internet Settings

Orbi WiFi System

Requirements for Entering IPv6 Addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:

More than eight groups of hexadecimal quartets

•

More than four hexadecimal characters in a quartet

•

More than two colons in a row

•

Use Auto Detect for an IPv6 Internet Connection

To set up an IPv6 Internet connection through auto detection:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

From the Internet Connection Type menu, select Auto Detect.
The page adjusts.

The router automatically detects the information in the following fields:

Connection Type. This field indicates the connection type that is detected.

•

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.

User Manual41Specify Your Internet Settings

Orbi WiFi System

6. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).

7.

(Optional) Select the Use This Interface ID check box and specify the interface ID
to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

8.

Click the Apply button.
Your settings are saved.

Use Auto Config for an IPV6 Internet Connection

To set up an IPv6 Internet connection through auto configuration:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

From the Internet Connection Type menu, select Auto Config.
The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the

User Manual42Specify Your Internet Settings

Orbi WiFi System

length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.

6.

(Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

7.

(Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for

the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.

8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

9.

(Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

10.

Click the Apply button.
Your settings are saved.

Set Up an IPv6 6rd Tunnel Internet Connection

The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s
IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the
operational domain of 6rd to the service provider’s network and is under direct control
of the service provider. The IPv6 service provided is equivalent to native IPv6. The 6rd
mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses that
are assigned for use within the service provider’s network. This mapping allows for
automatic determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless
operation of 6rd.

User Manual43Specify Your Internet Settings

Orbi WiFi System

With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting
two ways to establish a 6rd tunnel IPv6 WAN connection:

•

Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212
from the DHCPv4 option, auto detect selects the IPv6 as 6rd Tunnel setting. The

router uses the 6rd option information to establish the 6rd connection.

•

Manual Mode. Select 6rd. If the router receives option 212, the fields are
automatically completed. Otherwise, you must enter the 6rd settings.

To set up an IPv6 6rd Tunnel Internet connection:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

In the Internet Connection Type menu, select 6rd.
The page adjusts.

The router automatically detects the information in the following sections:

6rd (IPv6 Rapid Development) Configuration. The router detects the service

•

provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection.
If the IPv4 network returns 6rd parameters to the router, the page adjusts to
display the correct settings in this section.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.

User Manual44Specify Your Internet Settings

Orbi WiFi System

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your
home network.

8.

(Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

9.

Click the Apply button.
Your settings are saved.

Set Up an IPv6 6to4 Tunnel Internet Connection

The remote relay router is the router to which your router creates a 6to4 tunnel. Make
sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel
settings for the IPv6 connection.

To set up an IPv6 Internet connection by using a 6to4 tunnel:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.

User Manual45Specify Your Internet Settings

Orbi WiFi System

The IPv6 page displays.

5.

From the Internet Connection Type menu, select 6to4 Tunnel.
The page adjusts.

The router automatically detects the information in the Router’s IPv6 Address on
LAN field. This field shows the IPv6 address that is acquired for the router’s LAN
interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the
field displays Not Available.

6. Select a Remote 6to4 Relay Router radio button:

Auto. Your router uses any remote relay router that is available on the Internet.

•

This is the default setting.

Static IP Address. Enter the static IPv4 address of the remote relay router. Your

•

IPv6 ISP usually provides this address.

7. Select an IPv6 Domain Name Server (DNS Address) radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.

8. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your
home network.

9.

(Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

10.

Click the Apply button.
Your settings are saved.

User Manual46Specify Your Internet Settings

Orbi WiFi System

Set Up an IPv6 Pass Through Internet Connection

In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN
and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.

To set up a pass-through IPv6 Internet connection:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.

6.

Click the Apply button.
Your settings are saved.

Set Up an IPv6 Fixed Internet Connection

To set up a fixed IPv6 Internet connection:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

User Manual47Specify Your Internet Settings

Orbi WiFi System

5.

From the Internet Connection Type menu, select Fixed.
The page adjusts.

6.

Configure the fixed IPv6 addresses for the WAN connection:

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router

•

WAN interface.

Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the

•

router’s WAN interface.

Primary DNS Server. The primary DNS server that resolves IPv6 domain name

•

records for the router.

Secondary DNS Server. The secondary DNS server that resolves IPv6 domain

•

name records for the router.

Note: If you do not specify the DNS servers, the router uses the DNS servers that
are configured for the IPv4 Internet connection on the Internet Setup page. (See
Manually Set Up the Internet Connection on page 36.)

7. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your
home network.

8.

In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix
length of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

9.

Click the Apply button.
Your settings are saved.

Set Up an IPv6 DHCP Internet Connection

To set up an IPv6 Internet connection with a DHCP server:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.

User Manual48Specify Your Internet Settings

Orbi WiFi System

A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

From the Internet Connection Type menu, select DHCP.
The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.

6. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.

7.

(Optional) In the User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name,

enter it here.

8.

(Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for

the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this
field. For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.

User Manual49Specify Your Internet Settings

Orbi WiFi System

9. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the router assigns IPv6 addresses to the devices on your
home network (the LAN).

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

11.

Click the Apply button.
Your settings are saved.

Set Up an IPv6 PPPoE Internet Connection

To set up a PPPoE IPv6 Internet connection:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

5.

From the Internet Connection Type menu, select PPPoE.
The page adjusts.

The router automatically detects the information in the following fields:

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired

•

for the router’s WAN (or Internet) interface. The number after the slash (/) is the

User Manual50Specify Your Internet Settings

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length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired

•

for the router’s LAN interface. The number after the slash (/) is the length of the
prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.

6.

In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main

mail account is [e-mail], you would type JerAB in this field. Some ISPs (like
Mindspring, Earthlink, and T-DSL) require that you use your full email address when
you log in. If your ISP requires your full email address, type it in this field.

7.

In the Password field, enter the password for the ISP connection.

8.

In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.

Note: The default setting of the Connection Mode field is Always On to provide a
steady IPv6 connection. The router never terminates the connection. If the connection
is terminated, for example, when the modem is turned off, the router attempts to
reestablish the connection immediately after the PPPoE connection becomes available
again.

9. Select an IPv6 Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.

10.

(Optional) Select the Use This Interface ID check box and specify the interface ID
that you want to be used for the IPv6 address of the router’s LAN interface.

If you do not specify an ID here, the router generates one automatically from its MAC
address.

11.

Click the Apply button.
Your settings are saved.

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Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device
transmits. When one network device communicates across the Internet with another,
the data packets travel through many devices along the way. If a device in the data path
uses a lower MTU setting than the other devices, the data packets must be split or
“fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some
situations, changing the value fixes one problem but causes another. Leave the MTU
unchanged unless one of these situations occurs:

You experience problems connecting to your ISP or other Internet service, and the

•
technical support of either the ISP or NETGEAR recommends changing the MTU

setting. These web-based applications might require an MTU change:

-

A secure website that does not open, or displays only part of a web page

- Yahoo email

- MSN portal

- America Online’s DSL service

You use VPN and experience severe performance problems.

•

You used a program to optimize MTU for performance reasons, and now you are

•
experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For
example, you might not be able to access certain websites, frames within websites,

secure login pages, or FTP or POP servers.

To change the MTU size:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > WAN Setup.

User Manual52Specify Your Internet Settings

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The WAN Setup page displays.

5.

In the MTU Size field, enter a value from 64 to 1500.

6. Click the Apply button.
Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400.
If you are willing to experiment, you can gradually reduce the MTU from the maximum
value of 1500 until the problem goes away. The following table describes common
MTU sizes and applications.

Table 3. Common MTU sizes

ApplicationMTU

The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN,

1500

and is the default value for NETGEAR routers, adapters, and switches.

Used in PPPoE environments.1492

Maximum size to use for pinging. (Larger packets are fragmented.)1472

Used in some DHCP environments.1468

Usable by AOL if you do not send or receive large email attachments, for example.1460

Used in PPTP environments or with VPN.1436

Maximum size for AOL DSL.1400

Typical value to connect to dial-up ISPs.576

User Manual53Specify Your Internet Settings

4

Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from
unwanted intrusions from the Internet.

This chapter includes the following sections:

• Set Up Parental Controls

• Allow or Block Access to Your Network

• Use Keywords to Block Internet Sites

• Block Services From the Internet

• Manage Network Access Control Lists

• Schedule When to Block Internet Sites and Services

• Set Up Security Event Email Notifications

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Set Up Parental Controls

To set up Parental Controls, you must download the NETGEAR genie app on your mobile
device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie.

After you set up and enable Parental Controls, you can change the web filtering level
for each device on the network through the network map page on the genie app.

To set up Parental Controls:

1. Connect your mobile device to your router’s WiFi network.

2. Launch the app store on your mobile device and download the NETGEAR genie
app.

3. Launch the NETGEAR genie app.
The dashboard displays.

4.

Tap Parental Controls.
The Parental Controls page displays.

5.

To log in to your OpenDNS account, tap the LOGIN button, enter your OpenDNS
user name, and tap the LOGIN button.

Parental Controls is automatically enabled.

6.

To create an OpenDNS account, tap CREATE ACCOUNT, fill in the fields, tap the
SIGN UP button.

Your account is created and Parental Controls is automatically enabled.
For more information about how to setup Parental Controls using the NETGEAR

genie app, see the genie Mobile App User Manual, which is available at
downloadcenter.netgear.com/.

Allow or Block Access to Your Network

You can use access control to block access to your network.

To set up access control:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Security > Access Control.
The Access Control page displays.

5.

Select the Turn on Access Control check box.
You must select this check box before you can specify an access rule and use the

Allow and Block buttons. When this check box is cleared, all devices are allowed to
connect, even if a device is in the blocked list.

6. Select an access rule:

Allow all new devices to connect. With this setting, if you buy a new device, it

•

can access your network. You don’t need to enter its MAC address on this page.
We recommend that you leave this radio button selected.

Block all new devices from connecting. With this setting, if you buy a new

•

device, before it can access your network, you must enter its MAC address for
an Ethernet connection and its MAC address for a WiFi connection in the allowed
list.

The access rule does not affect previously blocked or allowed devices. It applies
only to devices joining your network in the future after you apply these settings.

7. To allow the computer or device you’re currently using to continue to access the
network, select the check box next to your computer or device, and click the Allow
button.

8.

To view a list of allowed or blocked devices that are not connected, click one of the
following links:

View list of allowed devices not currently connected to the network

•

View list of blocked devices not currently connected to the network

•

The list displays.

9.

Click the Apply button.
Your settings are saved.

User Manual56Control Access to the Internet

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Use Keywords to Block Internet Sites

You can use keywords to block certain Internet sites from your network. You can use
blocking all the time or based on a schedule.

To block Internet sites:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Security > Block Sites.
The Block Sites page displays.

5. Select a keyword blocking option:

Per Schedule. Turn on keyword blocking according to a schedule that you set.

•

(See Schedule When to Block Internet Sites and Services on page 56.)

Always. Turn on keyword blocking all the time, independent of the Schedule

•

page.

6.

In the Type keyword or domain name here field, enter a keyword or domain that
you want to block.

For example:

Specify XXX to block http://www.badstuff.com/xxx.html.

•

Specify .com if you want to allow only sites with domain suffixes such as .edu or

•

.gov.

Enter a period (.) to block all Internet browsing access.

•

7.

Click the Add Keyword button.
The keyword is added to the keyword list. The keyword list supports up to 32 entries.

8.

Click the Apply button.
Keyword blocking takes effect.

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User Manual58Control Access to the Internet

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Delete Keywords

To delete keywords from the list:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Security > Block Sites.
The Block Sites page displays.

5.

Do one of the following:

To delete a single word, select it and click the Delete Keyword button.

•

The keyword is removed from the list.

To delete all keywords on the list, click the Clear List button.

•

All keywords are removed from the list.

6.

Click the Apply button.
Your settings are saved.

Avoid Blocking on a Trusted Computer

You can exempt one trusted computer from blocking. The computer that you exempt
must be assigned a fixed IP address. You can use the reserved IP address feature to
specify the IP address. See Manage Reserved LAN IP Addresses on page 79.

To specify a trusted computer:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

User Manual59Control Access to the Internet

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The BASIC Home page displays.

4.

Select ADVANCED > Security > Block Sites.
The Block Sites page displays.

5.

Scroll down and select the Allow trusted IP address to visit blocked sites check
box.

6.

In the Trusted IP Address field, enter the IP address of the trusted computer.

7.

Click the Apply button.
Your settings are saved.

Block Services From the Internet

You can block Internet services on your network based on the type of service. You can
block the services all the time or based on a schedule.

To block services:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Security > Block Services.
The Block Services page displays.

5.

Specify when to block the services:

To block the services all the time, select the Always radio button.

•

To block the services based on a schedule, select the Per Schedule radio button.

•

For information about how to specify the schedule, see Schedule When to Block
Internet Sites and Services on page 62.

6.

Click the Add button.
The Block Services Setup page displays.

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7.

To add a service that is in the Service Type list, select the application or service.
The settings for this service automatically display in the fields.

8.

To add a service or application that is not the list, select User Defined.
a.

If you know that the application uses either TCP or UDP, select the appropriate
protocol.

Otherwise, select TCP/UDP (both).

b. Enter the starting port and ending port numbers.

If the service uses a single port number, enter that number in both fields.

•

To find out which port numbers the service or application uses, you can contact

•
the publisher of the application, ask user groups or newsgroups, or search
on the Internet.

9.

To specify how to filter the services, select one of the following radio buttons:

Only This IP Address. Block services for a single computer.

•

IP Address Range. Block services for a range of computers with consecutive IP

•
addresses on your network.

All lP Addresses. Block services for all computers on your network.

•

10.

Click the Add button.
Your settings are saved.

Manage Network Access Control Lists

You can use access control to block or allow access to your network.

To manage devices that are allowed or blocked:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

User Manual61Control Access to the Internet

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4.

Select ADVANCED > Security > Access Control.
The Access Control page displays.

5.

Select the Turn on Access Control check box.

6.

Click the View list of allowed devices not currently connected to the network
link.

The list displays.

7.

Select the check box for a device.

8.

Use the Add button, Edit button, and Remove from the list button as needed.

9.

Click the Apply button.
Your settings are saved.

Schedule When to Block Internet Sites and Services

When you schedule blocking, the same schedule is used to block sites and to block
services. For information about how to specify what you want the router to block, see
Use Keywords to Block Internet Sites on page 57 and Avoid Blocking on a Trusted
Computer on page 59.

To schedule blocking:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Security > Schedule.

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5.

Specify when to block keywords and services:

Days to Block. Select the check box for each day that you want to block the

•
keywords or select the Every Day check box, which automatically selects the
check boxes for all days.

Time of Day to Block. Select a start and end time in 24-hour format, or select

•
All Day for 24-hour blocking.

6.

Select your time zone from the list.

7.

If you live in a region that observes daylight saving time, select the Automatically
adjust for daylight savings time check box.

8.

Click the Apply button.
Your settings are saved.

Set Up Security Event Email Notifications

The router can email you its logs of router activity. The log records router activity and
security events such as attempts to access blocked sites or services.

To set up email notifications:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Security > E-mail.
The E-mail page displays.

5.

Select the Turn Email Notification On check box.

6.

In the Primary E-mail Address field, enter the email address to which logs and alerts
are sent.

This email address is also used for the From address. If this field is blank, log and
alert messages are not sent.

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7.

In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP)
mail server (such as mail.myISP.com).

You might be able to find this information in the configuration window of your email
program. If you leave this field blank, log and alert messages are not sent.

8.

In the Outgoing Mail Server Port Number field, enter your mail server’s port
number.

You might be able to find this information in the configuration window of your email
program.

9.

If your outgoing email server requires authentication, select the My Mail Server
requires authentication check box and do the following:

In the User Name field, type the user name for the outgoing email server.

•

In the Password field, type the password for the outgoing email server.

•

10.

To send alerts immediately, select the Send Alerts Immediately check box.
Email alerts are sent immediately when someone attempts to visit a blocked site.

11.

To send logs based on a schedule, specify these settings:

From Send logs according to this schedule menu, select the schedule type.

•

From the Day menu, select the day.

•

From the Time menu, select the time, and select the am or pm radio button.

•

12.

Click the Apply button.
Your settings are saved.

Logs are sent automatically. If the log fills before the specified time, it is sent. After
the log is sent, it is cleared from the router memory. If the router cannot email the
log and the log buffer fills, the router overwrites the log.

User Manual64Control Access to the Internet

5

Optimize Performance

This chapter contains the following sections:

• WiFi Multimedia Quality of Service

• Improve Network Connections With Universal Plug N Play

65

Orbi WiFi System

WiFi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic
over the WiFi link. WMM QoS is automatically enabled for the router.

WMM QoS prioritizes WiFi data packets from different applications based on four access
categories: voice, video, best effort, and background. For an application to receive the
benefits of WMM QoS, WMM must be enabled for both it and the client running that
application. Legacy applications that do not support WMM and applications that do
not require QoS are assigned to the best effort category, which receives a lower priority
than voice and video.

To disable WMM QoS:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > QoS Setup > WMM.
The WMM page displays.

5.

Clear the Enable WMM (Wi-Fi multimedia) settings (2.4 GHz b/g/n) check box.

6.

Clear the Enable WMM (Wi-Fi multimedia) settings (5 GHz a/n/ac) check box.

7.

Click the Apply button.
Your settings are saved.

Improve Network Connections With Universal Plug N Play

Universal Plug N Play (UPnP) helps devices, such as Internet appliances and computers,
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.

User Manual66Optimize Performance

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If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications such as instant messaging or remote assistance (a feature in Windows
XP), enable UPnP.

To enable Universal Plug and Play:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > UPnP.
The UPnP page displays.

5.

Select the Turn UPnP On check box.
By default, this check box is selected. UPnP for automatic device configuration can

be enabled or disabled. If the Turn UPnP On check box is cleared, the router does
not allow any device to automatically control router resources, such as port
forwarding.

6. Type the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP

information. This value can range from 1 to 1440 minutes. The default period is 30
minutes. Shorter durations ensure that control points receive current device status
at the expense of more network traffic. Longer durations can compromise the
freshness of the device status but can significantly reduce network traffic.

7. Type the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP

packet sent. Hops are the steps a packet takes between routers. The number of hops
can range from 1 to 255. The default value for the advertisement time to live is 4
hops, which should be fine for most home networks. If you notice that some devices
are not being updated or reached correctly, it might be necessary to increase this
value.

8.

Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing

the router and which ports (internal and external) that device opened. The UPnP

User Manual67Optimize Performance

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Portmap Table also displays what type of port is open and whether that port is still
active for each IP address.

9.

To refresh the information in the UPnP Portmap Table, click the Refresh button.

User Manual68Optimize Performance

6

Specify Network Settings

This chapter includes the following sections:

• View or Change WAN Settings

• Dynamic DNS

• Set Up a Default DMZ Server

• Change the Router’s Device Name

• Change the LAN TCP/IP Settings

• Use the Router as a DHCP Server

• Disable the DHCP Server Feature in the Router

• Manage Reserved LAN IP Addresses

• Custom Static Routes

• Specify Basic WiFi Settings

• Set Up a Guest WiFi Network

• View or Change Advanced WiFi Settings

• Use the Router as a WiFi Access Point

• Generate a New Backhaul Password

• Set Up a Bridge for a Port Group or VLAN Tag Group

• Enable British Telecom IGMP Proxy Support

69

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View or Change WAN Settings

You can view or configure wide area network (WAN) settings for the Internet port. You
can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU)
size, and enable the router to respond to a ping to its WAN (Internet) port.

To view the WAN settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > WAN Setup
The WAN Setup page displays.

5.

View or change the following settings:

Disable Port Scan and DoS Protection. DoS protection protects your LAN against

•

denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many
others. Select this check box only in special circumstances.

Default DMZ Server. This feature is sometimes helpful when you are playing

•

online games or videoconferencing, but it makes the firewall security less effective.
See Set Up a Default DMZ Server on page 73.

Respond to Ping on Internet Port. This feature allows your router to be

•

discovered. Use this feature only as a diagnostic tool or if you have a specific
reason.

Disable IGMP Proxying. IGMP proxying allows a computer on the local area

•

network (LAN) to receive the multicast traffic it is interested in from the Internet.
If you do not need this feature, select this check box to disable it.

MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most

•

Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change
the MTU only if you are sure that it is necessary for your ISP connection. See
Change the MTU Size on page 52.

NAT Filtering. Network Address Translation (NAT) determines how the router

•

processes inbound traffic. Secured NAT protects computers on the LAN from

User Manual70Specify Network Settings

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attacks from the Internet, but might prevent some Internet games, point-to-point
applications, or multimedia applications from working. Open NAT provides a
much less secured firewall, but allows almost all Internet applications to work.

6.

Click the Apply button.
Your settings are saved.

Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each
Internet account. Most ISPs use dynamically assigned IP addresses. This means that the
IP address can change at any time. You can use the IP address to access your network
remotely, but most people don’t know what their IP addresses are or when this number
changes.

To make it easier to connect, you can get a free account with a Dynamic DNS service
that lets you use a domain name to access your home network. To use this account, you
must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS
service provider whenever its IP address changes. When you access your Dynamic DNS
account, the service finds the current IP address of your home network and automatically
connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic
DNS service does not work because private addresses are not routed on the Internet.

Set Up a New Dynamic DNS Account

To set up Dynamic DNS and register for a free NETGEAR account:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.

User Manual71Specify Network Settings

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5.

Select the Use a Dynamic DNS Service check box.

6.

In the Service Provider list, select NETGEAR.

7.

Select the No radio button.

8.

In the Host Name field, type the name that you want to use for your URL.
The host name is sometimes called the domain name. Your free URL includes the

host name that you specify, and ends with mynetgear.com. For example, specify
MyName.mynetgear.com.

9.

In the Email field, type the email address that you want to use for your account.

10.

In the Password (6-32 characters) field, type the password for your account.

11.

Click the Register button.

12.

Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.

13.

To check that Dynamic DNS is enabled in the router, click the Show Status button.
A message displays the Dynamic DNS status.

Specify a DNS Account That You Already Created

If you already own a Dynamic DNS account with NETGEAR, no-IP, or Dyn, you can set
up the router to use your account.

To set up Dynamic DNS if you already created an account:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.

5.

Select the Use a Dynamic DNS Service check box.

6.

In the Service Provider list, select your provider.

7.

Select the Yes radio button.
The page adjusts and displays to show the Status, Cancel, and Apply buttons.

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8.

In the Host Name field, type the host name (sometimes called the domain name)
for your account.

9.

For a no-IP Dyn account, in the User Name field, enter the user name for your account.

10.

For a NETGEAR account at no-IP, in the Email field, type the email address for your
account.

11.

In the Password (6-32 characters) field, type the password for your DDNS account.

12.

Click the Apply button.
Your settings are saved.

13.

To verify that your Dynamic DNS service is enabled in the router, click the Show
Status button.

A message displays the Dynamic DNS status.

Change the Dynamic DNS Settings

To change your settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Dynamic DNS.
The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6.

Click the Apply button.
Your settings are saved.

Set Up a Default DMZ Server

The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation

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(NAT). The router is programmed to recognize some of these applications and to work
correctly with them, but other applications might not function well. In some cases, one
local computer can run the application correctly if the IP address for that computer is
entered as the default DMZ server.

DMZ servers pose a security risk. A computer designated as the default DMZ server
loses much of the protection of the firewall and is exposed to exploits from the Internet.
If compromised, the DMZ server computer can be used to attack other computers on
your network.

The router usually detects and discards incoming traffic from the Internet that is not a
response to one of your local computers or a service that you configured in the Port
Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that
the router forwards the traffic to one computer on your network. This computer is called
the default DMZ server.

To set up a default DMZ server:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.

5.

Select the Default DMZ Server check box.

6. Type the IP address.

7.

Click the Apply button.
Your settings are saved.

Change the Router’s Device Name

The router’s device name is its model number. This device name displays in a file
manager when you browse your network.

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To change the router’s device name:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > Device Name.
The Device Name page displays.

5.

In the Device Name field, type a new name.

6.

Click the Apply button.
Your settings are saved.

Change the LAN TCP/IP Settings

The router is preconfigured to use private IP addresses on the LAN side and to act as
a DHCP server. The router’s default LAN IP configuration is as follows:

•

LAN IP address. 192.168.1.1

•

Subnet mask. 255.255.255.0

These addresses are part of the designated private address range for use in private
networks and are suitable for most applications. If your network requires a different IP
addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or
more devices on the network uses, or if you use competing subnets with the same IP
scheme.

To change the LAN TCP/IP settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

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3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

5.

In the IP Address field, type the IP address.

6.

In the IP Subnet Mask, type the subnet mask of the router.
The IP address and subnet mask identifies which addresses are local to a specific

device and which must be reached through a gateway or router.

7. Change the RIP settings.
Router Information Protocol (RIP) allows a router to exchange routing information

with other routers.

a. Select the RIP direction:

Both. The router broadcasts its routing table periodically and incorporates

•
information that it receives.

Out Only. The router broadcasts its routing table periodically.

•

In Only. The router incorporates the RIP information that it receives.

•

b. Select the RIP version:

Disabled. This is the default setting.

•

RIP-1. This format is universally supported. It is adequate for most networks,

•
unless you are using an unusual network setup.

RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the

•
routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses
multicasting.

8.

Click the Apply button.
Your settings are saved.

If you changed the LAN IP address of the router, you are disconnected when this
change takes effect.

9. To reconnect, close your browser, relaunch it, and log in to the router.

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Use the Router as a DHCP Server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The
router assigns IP, DNS server, and default gateway addresses to all computers connected
to the LAN. The assigned default gateway address is the LAN address of the router.

These addresses must be part of the same IP address subnet as the router’s LAN IP
address. Using the default addressing scheme, define a range between 192.168.1.2
and 192.168.1.254, although you can save part of the range for devices with fixed
addresses.

To use the router as a DHCP server and specify the pool of IP addresses that the
router assigns:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

5.

If you previously disabled the DHCP server feature, select the Use Router as DHCP
Server check box.

6.

Specify the range of IP addresses that the router assigns:
a.

In the Starting IP Address field, enter the lowest number in the range.
This IP address must be in the same subnet as the router. The default starting IP
address is 192.168.1.2.

b.

In the Ending IP Address field, enter the number at the end of the range of IP
addresses.
This IP address must be in the same subnet as the router. The default ending IP
address is 192.168.1.254.

7.

Click the Apply button.
Your settings are saved.

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The router delivers the following parameters to any LAN device that requests DHCP:

An IP address from the range that you defined

•

Subnet mask

•

Gateway IP address (the router’s LAN IP address)

•

DNS server IP address (the router’s LAN IP address)

•

Disable the DHCP Server Feature in the Router

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and
default gateway addresses to all computers connected to the LAN. The assigned default
gateway address is the LAN address of the router.

You can use another device on your network as the DHCP server, or specify the network
settings of all your computers.

To disable the DHCP server feature in the router:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

5.

Clear the Use Router as DHCP Server check box.

6.

Click the Apply button.

7.

(Optional) If this service is disabled and no other DHCP server is on your network,
set your computer IP addresses manually so that they can access the router.

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Manage Reserved LAN IP Addresses

When you specify a reserved IP address for a computer on the LAN, that computer
always receives the same IP address each time it accesses the router’s DHCP server.
Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP Address

To reserve an IP address:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

5.

In the Address Reservation section of the page, click the Add button.

6.

In the IP Address field, type the IP address to assign to the computer or server.
The page adjusts.

7.

Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.

8.

Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC address from
the Attached Devices page and paste it here.

9.

Click the Apply button.
The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the
router’s DHCP server. Reboot the computer, or access its IP configuration and force
a DHCP release and renew.

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Edit a Reserved IP Address

To edit a reserved address entry:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6.

Click the Edit button.
The Address Reservation page displays.

7. Change the settings.

8.

Click the Apply button.
Your settings are saved.

Delete a Reserved IP Address Entry

To delete a reserved address entry:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

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5. Select the radio button next to the reserved address.

6.

Click the Delete button.
The address is removed.

Custom Static Routes

Typically, you do not need to add static routes unless you use multiple routers or multiple
IP subnets on your network.

As an example of when a static route is needed, consider the following case:

Your main Internet access is through a cable modem to an ISP.

•

Your home network includes an ISDN router for connecting to the company where

•
you are employed. This router’s address on your LAN is 192.168.1.100.

Your company’s network address is 134.177.0.0.

•

When you set up your router, two implicit static routes were created. A default route
was created with your ISP as the gateway, and a second static route was created to your
local network for all 192.168.1.x addresses. With this configuration, if you try to access
a device on the 134.177.0.0 network, your router forwards your request to the ISP. The
ISP forwards your request to the company where you are employed, and the company
firewall is likely to deny the request.

In this case you must define a static route, telling your router to access 134.177.0.0
through the ISDN router at 192.168.1.100. Here is an example:

•

The Destination IP Address and IP Subnet Mask fields specify that this static route
applies to all 134.177.x.x addresses.

•

The Gateway IP Address field specifies that all traffic for these addresses will be
forwarded to the ISDN router at 192.168.1.100.

A metric value of 1 works because the ISDN router is on the LAN.

•

•

The Private check box is selected only as a precautionary security measure in case
RIP is activated.

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Set Up a Static Route

To set up a static route:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.

5.

Click the Add button.
The page adjusts.

6.

In the Route Name field, type a name for this static route (for identification purposes
only.)

7.

To limit access to the LAN only, select the Private check box.
If Private is selected, the static route is not reported in RIP.

8.

Select the Active check box to make this route take effect.

9.

Type the IP address of the final destination.

10.

Type the IP subnet mask for this destination.
If the destination is a single host, type 255.255.255.255.

11. Type the gateway IP address.
This address must be on the same LAN segment as the router.

12.

Type a number from 1 through 15 as the metric value.
This value represents the number of routers between your network and the

destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it
to 1.

13.

Click the Apply button.
The static route is added.

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Edit a Static Route

To edit a static route:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.

5.

In the table, select the radio button for the route.

6.

Click the Edit button.
The Static Routes page adjusts.

7.

Edit the route information.

8.

Click the Apply button.
Your settings are saved.

Delete a Static Route

To delete a static route:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.

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5.

In the table, select the radio button for the route.

6.

Click the Delete button.
The route is removed from the table.

Specify Basic WiFi Settings

The router and satellite come preset with the same WiFi network name (SSID) and the
same WiFi security. You can find the SSID and password on the router label and on the
satellite label. If you log in to the router and change the WiFi settings, the router
automatically sends the new settings to the satellite.

If you change your WiFi settings, make a note of the new settings and store it in a safe
place where you can easily find it.

If your computer or mobile device is using a WiFi connection when you change the
network name (SSID) or other WiFi security settings, you are disconnected when you

click the Apply button. To avoid this problem, use a computer with a wired connection
to access the router.

To specify basic WiFi settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select Wireless.
The Wireless Settings page displays.

5.

To change the network name (SSID), type a new name in the Name (SSID) field.
The name can be up to 32 characters long and it is case-sensitive. The default SSID

is randomly generated and is on the router’s label. If you change the name, make
sure to write down the new name and keep it in a safe place.

6.

To change the WiFi channel, select a number in the Channel list.

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In some regions, not all channels are available. Do not change the channel unless
you experience interference (shown by lost connections or slow data transfers). If
this happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different
channels to reduce interference. The recommended channel spacing between
adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and

10).

7.

Click the Apply button.
Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected
from the network.

8. Make sure that you can connect to the WiFi network with its new settings.
If you cannot connect using WiFi, check the following:

Is your WiFi-enabled computer or mobile device connected to another WiFi

•

network in your area? Some WiFi devices automatically connect to the first open
network without WiFi security that they discover.

Is your computer or WiFi device trying to connect to your network with its old

•

settings (before you changed the settings)? If so, update the WiFi network
selection in your computer or WiFi device to match the current settings for your
network.

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Change the WiFi Password or Security Level

The router and satellite come preset with the same WiFi network name (SSID) and the
same WiFi security. You can find the SSID and password on the router label and on the
satellite label. If you log in to the router and change the WiFi settings, the router
automatically sends the new settings to the satellite. We recommend that you do not
disable security.

To change the WPA settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select Wireless.
The Wireless Settings page displays.

5. Under Security Options, select a WPA option:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

The WPA2 option uses the newest standard for the strongest security, but some
older computers and WiFi devices cannot use WPA2. If your network includes old
computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio
button.

The Password (Network Key) field displays.

6.

In the Password (Network Key) field, enter the network key (password) that you
want to use.

It is a text string from 8 to 63 characters.

7.

Write down the new password and keep it in a secure place for future reference.

8.

Click the Apply button.
Your settings are saved.

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Set Up a Guest WiFi Network

To set up a guest WiFi network:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select Guest Network.
The Guest Network Settings page displays.

5.

Select the Enable Guest Network check box.

6.

Leave the Enable SSID Broadcast check box selected.
Allowing the router to broadcast its WiFi network name (SSID) makes it easier to find

your network and connect to it. If you clear this check box, that creates a hidden
network.

7.

To change the network name, type a new name in the Guest Wireless Network
Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. If you change the
name, make sure to write down the new name and keep it in a safe place.

8.

Select or clear the Allow guests to see each other and access my local network
check box.

To protect your privacy, this check box is cleared by default. That means your guests
can use your Internet connection but they cannot access computers or devices that
are connected to your Orbi network.

9. Select a security option.
The WPA2 options use the newest standard for the strongest security. WPA2 is the

default setting.

10.

Click the Apply button.
Your settings are saved. The router sends the new settings to the satellite.

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View or Change Advanced WiFi Settings

To view or change advanced WiFi settings:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings page displays.

Note: The backhaul password is a security key that is used in WiFi communication
between the router and the satellite. For information about generating a new backhaul
password, see Generate a New Backhaul Password on page 90.

5.

In the Region list,- select your region.
In some locations, you cannot change this setting.

6.

To control the SSID broadcast, select or clear the Enable SSID Broadcast check
box.

When this check box is selected, the router broadcasts its network name (SSID) so
that it displays when you scan for local WiFi networks on your computer or WiFi
device.

7.

Click the Apply button.
Your settings are saved.

Use the Router as a WiFi Access Point

You can set up the router to run as an access point (AP) on the same local network as
another router or gateway.

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For example, you can use the Orbi router as a WiFi access point that connects to a
gateway or modem router that you already use for your Internet service. In this situation,
you do not need to change the settings for the gateway or modem router.

To set up the Orbi router as an AP after you set up your Internet connection:

1.

Use an Ethernet cable to connect the Internet port of this router to a LAN port on
your existing router or gateway.

2.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

3.

Enter orbilogin.com.
A login window opens.

4. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

5.

Select ADVANCED > Advanced Setup > Router/AP Mode.
The Router/AP Mode page displays.

6.

Select the AP Mode radio button.
The page adjusts.

7. Select the IP address setting:

Get dynamically from existing router. The other router on the network assigns

•

an IP address to this router while this router is in AP mode.

Enable fixed IP settings on this device (not recommended). Use this setting

•

if you want to manually assign a specific IP address to this router while it is in AP
mode. Using this option effectively requires advanced network experience.

Note: To avoid interference with other routers or gateways in your network, we
recommend that you use different WiFi settings on each router. You can also turn
off the WiFi radio on the other router or gateway and use the Orbi only for WiFi client
access.

8.

Click the Apply button.
The IP address of the router changes, and you are disconnected.

9.

To reconnect, close and restart your browser and enter orbilogin.com.

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Generate a New Backhaul Password

The backhaul password is a security key that is used in WiFi communication between
the router and the satellite. You can generate a new backhaul password. After you

generate a new backhaul password, you must use the Sync button to build a new
backhaul connection so that the router and satellite can communicate with each other

using WiFi.

To generate a new backhaul password:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings page displays.

5.

In the Backhaul Password section, click the GENERATE button.
The router generates a new backhaul password.

Set Up a Bridge for a Port Group or VLAN Tag Group

This feature is available only in Singapore.

Some devices, such as an IPTV, cannot function behind the router’s Network Address
Translation (NAT) service or firewall. Based on what your Internet service provider (ISP)
requires, for the device to connect to the ISP’s network directly, you can enable the
bridge between the device and the router’s Internet port or add new VLAN tag groups
to the bridge.

Note: If your ISP provides directions on how to set up a bridge for IPTV and Internet
service, follow those directions.

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Set Up a Bridge for a Port Group

If the devices that are connected to the router’s Ethernet LAN port include an IPTV
device, your ISP might require you to set up a bridge for a port group for the router’s
Internet interface.

A bridge with a port group prevents packets that are sent between the IPTV device and
the router’s Internet port from being processed through the router’s Network Address
Translation (NAT) service.

To configure a port group and enable the bridge:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.
The VLAN / Bridge Settings page displays.

5.

Select the Enable VLAN/Bridge Settings check box.
The page expands.

6.

Select the By bridge group radio button.
The section expands.

7.

Select the Wired Ports check box that corresponds to the Ethernet port on the router
to which the device is connected.

You must select at least one Wired Ports check box. You can select more than one
check box.

8.

Click the Apply button.
Your settings are saved.

Set Up a Bridge for a VLAN Tag Group

If the devices that are connected to the router’s Ethernet LAN ports include an IPTV
device, your ISP might require you to set up a bridge for a VLAN tag group for the
router’s Internet interface.

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If you are subscribed to IPTV service, the router might require VLAN tags to distinguish
between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents
packets that are sent between the IPTV device and the router’s Internet port from being
processed through the router’s Network Address Translation (NAT) service.

You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to
each VLAN tag group.

To add a VLAN tag group and enable the bridge:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.
The VLAN / Bridge Settings page displays.

5.

Select the Enable VLAN/Bridge Group check box.
The page expands.

6.

Select the By VLAN tag group radio button.
The section expands.

7.

Click the Add button.
The Add VLAN Rule page displays.

8.

Specify the settings as described in the following table.

DescriptionField

Name

Enter a name for the VLAN tag group.

The name can be up to 10 characters.

Enter a value from 1 to 4094.VLAN ID

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(Continued)

DescriptionField

Enter a value from 0 to 7.Priority

Select the check box for a wired Ethernet port.

If your device is connected to an Ethernet port on the router, select the Ethernet port check box that

corresponds to the Ethernet port on the router to which the device is connected.

You must select at least one Ethernet port. You can select more than one port.

9.

Click the Add button.
The VLAN tag group is added.

10.

Click the Apply button.
Your settings are saved.

Set Up an IPTV Port to Lease an Intranet Port

You can set up the router to create an Internet Protocol television (IPTV) port that can
lease an IP address from your IPTV service provider. Use this feature only if you subscribe
to an IPTV service and your IPTV service requires an intranet address.

Some IPTV ports cannot work behind Network Address Translation (NAT) because the
IPTV port requires an IP address within the Internet service provider’s network (intranet
address).You can set up a bridge connection from the WAN to one of the LAN ports.
When IPTV is connected through WiFi, the home router also must support the bridging
of the WAN port to the WiFi network name (SSID). The designated LAN port becomes
an IPTV port with direct access to the WAN without going through NAT.

To configure an IPTV port:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Advanced Setup > VLAN/Bridge Settings.
The VLAN / Bridge Settings page displays.

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Orbi WiFi System

5.

Select the Enable VLAN/Bridge Group check box.
The page expands.

6.

Select the By bridge group radio button.
The section expands.

7.

Select the Wired Ports check box that corresponds to the Ethernet port on the router
to which the device is connected.

You must select at least one Wired Ports check box. You can select more than one
check box.

8.

Click the Apply button.
Your settings are saved.

Enable British Telecom IGMP Proxy Support

You must use this feature only for British Telecom (BT) Internet Protocol television (IPTV)
service. It might also work with TalkTalk IPTV service.

To enable BT IGMP proxy support:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.

5.

Clear the Disable IGMP Proxying check box.

6.

Select the Support British Telecom (BT) IGMP Proxying check box.

7.

Click the Apply button.
Your settings are saved.

User Manual94Specify Network Settings

7

Manage Your Network

This chapter describes the router settings for administering and maintaining your router
and home network.

The chapter includes the following sections:

• Update the Router and Satellite Firmware

• Change the admin Password

• Set Up Password Recovery

• Recover the admin Password

• View Router Status

• View Satellite Status

• View and Manage Logs of Router Activity

• View Devices Connected to the Network or Edit Device Information

• View Satellites Connected to the Network or Edit Satellite Information

• Manage the Orbi Outdoor Satellite LED Lighting

• Monitor Internet Traffic

• Manage the Router Configuration File

• Set Up Remote Management

• Use Remote Access

• Remotely Access Your Router Using the genie App

95

Orbi WiFi System

Update the Router and Satellite Firmware

You can use the router web interface to check if new firmware is available and update
your router and satellite, or you can manually update the firmware for your router and
satellite.

Check for Firmware Updates

To check for new firmware and update your router and satellite:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Administration > Firmware Update.
The Firmware Update page displays.

5.

Click the Check button.
The router checks to see if new firmware is available for the router and satellite.

6.

If new firmware is available, click the Update All button.
The router locates and downloads the firmware for the router and satellite and begins

the update.

Note: To avoid the risk of corrupting the firmware, do not interrupt the upgrade.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the router or satellite.

When the upload is complete, your router and satellite restart. The update process
typically takes about one minute. Read the new firmware release notes to find out if
you must reconfigure the router after updating.

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Orbi WiFi System

Manually Update Firmware

If a satellite is connected to your router, you can log in to the router to manually upload
the firmware on your satellite.

Warning: We recommend that you always update the firmware on your satellite first,

and then update your router. Also, do not update the firmware on your router and
satellite at the same time.

To manually update the firmware on your Orbi router and satellite, follow these
high level steps:

1.

Visit netgear.com/support and download the firmware for both your Orbi router and
satellite.

2.

Update the firmware on your Orbi satellite.
For more information, see Manually Update Satellite Firmware on page 97.

3.

Update the firmware on your Orbi router.
For more information, see Manually Update Router Firmware on page 98.

Manually Update Satellite Firmware

To manually update your satellite's firmware:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.

5. Select the check box next to your satellite’s model name.

6.

Click the Update button.
The Orbi satellite Firmware Update window opens.

7.

If the browser ask you for the admin password, enter the same password that you
entered for the router.

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Orbi WiFi System

8.

Click the BROWSE button.

9.

Locate and select the satellite firmware file that you downloaded.
The firmware file name ends in .img or .chk.

10.

Click the UPLOAD button.
It takes a few minutes to complete the process.

11.

After Orbi satellite finishes updating, select Status and double-check the firmware
version on the Status page.

The firmware on your Orbi satellite is updated.

Manually Update Router Firmware

We recommend that you update your satellite’s firmware before updating the router’s
firmware.

To manually update your router's firmware:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Administration > Firmware Update > Manual Update.
The Firmware Update page displays.

5.

Click the Browse button.

6.

Locate and select the router firmware file you downloaded.
The firmware file name ends in .img.

7.

Click the Upload button.
The firmware is updated.

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Orbi WiFi System

Change the admin Password

This feature let you change the default password that is used to log in to the router with
the user name admin. This password is not the one that you use for WiFi access. The
router label shows your unique WiFi network name (SSID) and password for WiFi access.

Note: Be sure to change the password for the user name admin to a secure password.
The ideal password contains no dictionary words from any language and contains

uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

To set the password for the user name admin:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Administration > Set Password.
The Set Password page displays.

5. Type the old password, and type the new password twice.

6.

To be able to recover the password, select the Enable Password Recovery check
box.

We recommend that you enable password recovery.

7.

Click the Apply button.
Your settings are saved.

Set Up Password Recovery

We recommend that you enable password recovery if you change the password for the
router user name admin. Then you can recover the password if it is forgotten. This
recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but
not in the Safari browser.

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Orbi WiFi System

To set up password recovery:

1.

Launch a web browser from a computer or WiFi device that is connected to the
network.

2.

Enter http://www.routerlogin.net.
A login window opens.

3. Enter the admin user name and password.
The user name is admin. The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4.

Select ADVANCED > Administration > Set Password.
The Set Password page displays.

5.

Select the Enable Password Recovery check box.

6. Select two security questions and provide answers to them.

7.

Click the Apply button.
Your settings are saved.

Recover the admin Password

We recommend that you enable password recovery if you change the password for the
router user name admin. Then you can recover the password if it is forgotten. This
recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but
not in the Safari browser.

To recover your password:

1.

Launch a web browser from a computer or mobile device that is connected to your
Orbi network.

2.

Enter orbilogin.com.
A login window opens.

3.

Click the Cancel button.
If password recovery is enabled, you are prompted to answer two security questions.

4. Enter the saved answers to the security questions.

5.

Enter the serial number of your router.
The serial number is on the router label.

User Manual100Manage Your Network