Netgear DM111PSP Owner's Manual
Broadband ADSL2+ Modem DM111PSPv2
User Manual
350 East Plumeria Drive
San Jose, CA 95134
USA
August 2011
202-10913-01
v1.0
Broadband ADSL2+ Modem DM111PSPv2
© 2011 NETGEAR, Inc. All rights reserved
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language in any form or by any means without the written permission of NETGEAR, Inc.
Technical Support
Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or
for more information about the topics covered in this manual, visit the Support website at
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR
Phone (Other Countries): Check the list of phone numbers at
http://support.netgear.com/app/answers/detail/a_id/984.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change
without notice. Other brand and product names are registered trademarks or trademarks of their respective
holders. © 2011 NETGEAR, Inc. All rights reserved.
Statement of Conditions
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes
to the products described in this document without notice. NETGEAR does not assume any liability that may occur
due to the use, or application of, the product(s) or circuit layout(s) described herein.
2
Contents
Chapter 1 Hardware Setup
Chapter 2 Modem Internet Setup
Unpack Your New Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ADSL Microfilters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
One-Line ADSL Microfilter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Two-Line ADSL Microfilter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cable Your Broadband ADSL2+ Modem to a Computer. . . . . . . . . . . . . . 11
Cable Your Modem to a Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Modem Setup Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
NETGEAR Genie CD Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
View or Change Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Settings Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Log In to the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Upgrade Modem Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Modem Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Manual Setup (Basic Settings) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ADSL Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Unsuccessful Internet Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Change Password and Login Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Log Out Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Types of Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3 Security Settings
Keyword Blocking of HTTP Traffic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Delete a Keyword or Domain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Specify a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Firewall Rules to Control Network Access. . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Computer Access Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Open Inbound Ports (Port Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . 30
Inbound Rules to Permit External Host Communications . . . . . . . . . . . 32
Contents | 3
Broadband ADSL2+ Modem DM111PSPv2
How Inbound Rules Differ from Outbound Rules . . . . . . . . . . . . . . . . . .33
Configure Firewall Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Inbound Rules (Port Forwarding) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Outbound Rules (Service Blocking) . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Configure Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Set the Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Schedule Firewall Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Enable Security Event Email Notification. . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 4 Network Maintenance
Upgrade the Modem Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Turn Off Automatic Firmware Checking . . . . . . . . . . . . . . . . . . . . . . . . .44
Automatic Firmware Checking On . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Manually Check for Firmware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . .46
Manage the Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Back Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
View Modem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
View Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Run Diagnostic Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Chapter 5 Advanced Settings
WAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Dynamic DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
LAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Access Modem Interface on Additional Port. . . . . . . . . . . . . . . . . . . . . .58
Use Modem as DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Reserved IP Address Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Static Route Example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Configure Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Change the Device Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Chapter 6 Troubleshooting
Modem Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Power LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Ethernet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
No Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
DSL Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Internet LED Is Red . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Cannot Obtain an Internet IP Address . . . . . . . . . . . . . . . . . . . . . . . . . .68
Debug PPPoE or PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
4
Broadband ADSL2+ Modem DM111PSPv2
Cannot Load an Internet Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . .70
TCP/IP Network Not Responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Test the LAN Path to Your Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . .71
Cannot Log in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Firmware Needs to Be Reloaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Appendix A Technical Specifications
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Appendix B Notification of Compliance
Index
5
1. Hardware Setup
Getting to know your modem
1
The Broadband ADSL2+ Modem DM111PSPv2 provides you with an easy and secure way to set
up a wireless home network with fast access to the Internet over a high-speed digital subscriber
line (DSL). It has a built-in DSL modem, is compatible with all major DSL Internet service
providers, lets you block unsafe Internet content and applications, and can protect the devices
(PCs, gaming consoles, and so on) that you connect to your home network.
If you have not already set up your new modem using the installation guide that comes in the
box, this chapter walks you through the hardware setup.
explains how to set up your Internet connection.
For more information about the topics covered in this manual, visit the support website at
http://support.netgear.com. If you want instructions about how to wall-mount your modem, see
Wall-Mount Your Router at http://support.netgear.com/app/answers/detail/a_id/18725.
This chapter contains the following sections:
• Unpack Your New Modem
• Hardware Features
• ADSL Microfilters
• Cable Your Broadband ADSL2+ Modem to a Computer
• Cable Your Modem to a Router
Chapter 2, Modem Internet Setup,
6
Broadband ADSL2+ Modem DM111PSPv2
Unpack Your New Modem
Your box should contain the following items:
• Broadband ADSL2+ Modem DM111PSPv2
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilter/splitter
• Installation guide with cabling and modem setup instructions
• Resource CD with NETGEAR Genie setup
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep
the carton, including the original packing materials, in case you need to return the product for
repair. See ADSL Microfilters on page 10 for information about where to place and how to
position your modem.
Resource CD
Filter/splitter Modem stand
Ethernet cable Power adapterTelephone cable
Figure 1. Review the box contents
ADSL2+ modem
Hardware Setup
7
Broadband ADSL2+ Modem DM111PSPv2
Hardware Features
Before you cable your modem, take a moment to become familiar with the label and the front
and back panels. Pay particular attention to the LEDs on the front panel.
Label
The label on the bottom of the modem shows the MAC address and serial number.
Back Panel
The back panel has the On/Off button and port connections as shown in the figure.
12 43
Figure 2. Back panel port connections
Viewed from left to right, the rear panel contains the following elements:
1. RJ-11 asynchronous DSL (ADSL) port for connecting the modem to a DSL line
Note: An ADSL port is capable of sending data over a DSL line at one
speed and receiving it at another speed.
2. Restore Factory Settings button
3. One Ethernet RJ-45 Ethernet port for cabling the modem t
4. AC power adapter input
o a computer
Hardware Setup
8
Broadband ADSL2+ Modem DM111PSPv2
Front Panel
The modem front panel has the status LEDs and icons shown in the following figure.
Power Ethernet DSL Internet
Figure 3. Front panel LED Icons
The following table describes the LEDs and icons on the front panel from left to right.
Table 1. LEDs
LED Description
Power • Solid green. Power is supplied to the modem.
• Solid red. POST (power-on self-test) failure or a device malfunction has occurred.
• Off. Power is not supplied to the modem.
• Restore factory settings. The LED blinks momentarily when the Restore Factory
Settings button on the bottom of the unit is pressed for 6 seconds. The Power LED then
blinks red three times when the Restore Factory Settings button is released and then
turns green as the gateway resets to the factory defaults.
Ethernet
DSL
Internet
• Solid green. The port has detected an Ethernet link with a device.
• Blinking green. Data is being transmitted or received.
• Off. No link is detected on the port.
• Solid green. You have a DSL connection. In technical terms, the DSL port is
synchronized with an ISP’s network-access device.
• Blinking green. Indicates that the broadband ADSL2+ modem is negotiating the best
possible speed on the DSL line.
• Off. The unit is off or there is no DSL connection.
• Solid green. You have an Internet connection. If this connection is dropped due to an
idle time-out but the DSL connection is still present, the light stays green. If the Internet
connection is dropped for any other reason, the light turns off.
• Blinking green. Data is being transmitted over the DSL port.
• Solid red. The Internet (IP) connection failed. See No Internet Connection on page 67
for troubleshooting information.
• Off. No Internet connection is detected or the device is in bridge mode (an external
device handles the ISP connection).
Hardware Setup
9
Broadband ADSL2+ Modem DM111PSPv2
ADSL Microfilters
If this is the first time you have cabled a wireless modem between a DSL phone line and your
computer or laptop, you might not be familiar with ADSL microfilters. If you are, you can skip
this section and proceed to Cable Your Broadband ADSL2+ Modem to a Computer on
page 11.
An ADSL microfilter is a small in-line device that filters DSL interference out of standard
phone equipment that shares the same line with your DSL service. Every telephone device
that connects to a telephone line that provides DSL service needs an ADSL microfilter to filter
out the DSL interference. Example devices are telephones, fax machines, answering
machines, and caller ID displays. Note that not every phone line in your home necessarily
carries DSL service. That depends on the DSL service setup in your home.
Note: Often the ADSL microfilter is included in the box with the modem. If
you purchased the broadband ADSL2+ modem in a country where a
microfilter is not included, you have to acquire the ADSL microfilter
separately.
One-Line ADSL Microfilter
Plug the ADSL microfilter into the wall outlet and plug your phone equipment into the jack
labeled Phone. The modem plugs directly into a separate DSL line. Plugging the wireless
modem modem into the phone jack blocks the Internet connection. If you do not have a
separate DSL line for the modem, the best thing to do is to use an ADSL microfilter with a
built-in splitter (see the next paragraph).
Plugs into DSL line
Figure 4. One-line ADSL microfilter
Second best when you do not have a separate DSL line for the modem is to get a separate
splitter. To use a one-line filter with a separate splitter, insert the splitter into the phone outlet,
connect the one-line filter to the splitter, and connect the phone to the filter.
Two-Line ADSL Microfilter
Use an ADSL microfilter with a built-in splitter when there is a single wall outlet that provides
connectivity for both the broadband ADSL2+ modem and your telephone equipment. Plug the
Hardware Setup
10
Broadband ADSL2+ Modem DM111PSPv2
ADSL microfilter into the wall outlet, plug your phone equipment into the jack labeled Phone,
and plug the wireless modem modem into the jack labeled ADSL.
Plugs into the DSL line
Figure 5. Two-line ADSL microfilter with built-in splitter
Summary
• One-line ADSL microfilter: Use with a phone or fax machine.
• Splitter: Use with a one-line ADSL microfilter to share an outlet with a phone and the
modem.
• Two-line ADSL microfilter with built-in splitter: Use to share an outlet with a phone and the
modem.
Cable Your Broadband ADSL2+ Modem to a Computer
The installation guide that came in the box has a cabling diagram on the first page. This
section walks you through the cabling procedure with detailed illustrations.
To cable your modem:
1. Put an ADSL microfilter between the phone line and the phone as shown here. The
illustration shows a two-line ADSL microfilter with built-in splitter. The phone plugs into
the phone jack as shown.
B
A
2. Use the included phone cable with RJ-11 jacks to connect the ADSL port (A) of the
broadband ADSL2+ modem to the ADSL port (B) of the two-line ADSL microfilter.
Hardware Setup
11
Broadband ADSL2+ Modem DM111PSPv2
CAUTION:
Incorrectly connecting a filter to your broadband ADSL2+ modem blocks
your DSL connection.
3. Connect the power adapter cord that came in the package to your modem, and plug it into
an electrical outlet.
D
C
4. Connect the Ethernet cable (C) from the modem Ethernet port to the Ethernet adapter (D) in
your computer
.
C
D
5. Verify that your modem is cabled correctly by checking the LEDs.
•
•
•
•
The Power LED is green.
The Ethernet LED is green.
The DSL LED is green when you have a DSL connection.
The Internet LED is red when there is no Internet connection.
Hardware Setup
12
Broadband ADSL2+ Modem DM111PSPv2
Cable Your Modem to a Router
The modem includes a built-in router, but you can connect it to a router if you want.
To use the broadband ADSL2+ modem with a router:
1. Install the modem with the standard PC connection in Router mode.
The installation guide that shipped in the package shows how to do this. It is also
explained in
2. Set up the modem to work with your Internet connection.
See Chapter 2, Modem Internet Setup.
3. If you are an advanced user who wants to set up the modem to run in “pure bridge” or
Modem mode, you need to log in to the modem and change the Device Mode setting to
Modem mode.
See Change the Device Mode on page 64.
4. Follow the instructions that came with your router to install the router to work with the
modem.
Cable Your Broadband ADSL2+ Modem to a Computer on page 11.
Hardware Setup
13
2. Modem Internet Setup
Connecting to the Internet
2
This chapter explains how to set up your Internet connection using one of these methods: use
the Installation Guide with NETGEAR Genie CD (recommended), log in to the modem and use
its Setup Wizard, or manual set up. If you have already set up your modem using one of these
methods, the initial modem setup is complete. Refer to this chapter if you want to become
familiar with the modem menus, view or adjust the initial settings, or change the modem
password and login time-out.
This chapter contains the following sections:
• Modem Setup Preparation
• NETGEAR Genie CD Setup
• Log In to the Modem
• Upgrade Modem Firmware
• Modem Interface
• Setup Wizard
• Manual Setup (Basic Settings)
• ADSL Settings
• Unsuccessful Internet Connection
• Change Password and Login Time-Out
• Log Out Manually
• Types of Logins
14
Broadband ADSL2+ Modem DM111PSPv2
Modem Setup Preparation
You can set up your modem with the NETGEAR Genie as described in NETGEAR Genie CD
Setup on page 15, with the Setup Wizard as described in Setup Wizard on page 20, or
manually as described in Manual Setup (Basic Settings) on page 21. However, before you
start the setup process, you need to have your ISP information on hand and make sure the
laptops, PCs, and other devices in the network have the settings described here.
Note: If you have a Macintosh or Linux system, you have to use the
manual setup method.
Gather ISP Information
You need the following information to set up your modem and to check that your Internet
configuration is correct. Your Internet service provider (ISP) should have provided you with all
of the information needed to connect to the Internet. If you cannot locate this information, ask
your ISP to provide it. When your Internet connection is working, you no longer need to
launch the ISP’s login program on your computer to access the Internet. When you start an
Internet application, your broadband ADSL2+ modem automatically logs you in.
• Active Internet service provided by a DSL account
• The ISP configuration information for your DSL account
- ISP login name and password
- ISP Domain Name Server (DNS) addresses
- Fixed or static IP address
- Host and domain names
- Depending on how your ISP set up your Internet account, you could need to know
one or more of these settings for a manual setup:
- Virtual path identifier (VPI) and virtual channel identifier (VCI) parameters
- Multiplexing method
- Host and domain names
NETGEAR Genie CD Setup
Use the printed installation guide in the package together with NETGEAR Genie on the
Resource CD. NETGEAR Genie runs on a PC with Microsoft Windows 7, Windows Vista,
Windows XP, or Windows 2000 with Service Pack 2 or later. It is the easiest way to set up the
modem because it automates many of the steps and verifies that those steps have been
successfully completed. It takes 20 to 30 minutes to complete.
Before running the NETGEAR Genie on a corporate PC, check with your company’s network
support staff. Corporate network settings or virtual private network (VPN) client software
Modem Internet Setup
15
Broadband ADSL2+ Modem DM111PSPv2
might conflict with the default settings of a home modem. If you are unsure about whether
there might be a conflict, use a different computer.
To run NETGEAR Genie:
1. Locate the DSL settings information (user name and password) provided by your ISP.
Contact your ISP if you do not have it.
2. Follow the instructions in the printed Installation Guide in the package to to cable and power
up the modem.
3. Insert the Resource CD into your Windows PC. The CD automatically starts and detects the
language you are using on your PC. Select a different language option, if you prefer.
Note: If the CD does not start, go to the CD drive (under My Computer on
Windows), browse the CD, and double-click .
4. When the Welcome screen displays, click Setup to start the Genie. Follow the instructions to
complete the setup. NETGEAR Genie checks your hardware setup and guides you through
connecting the modem to the Internet and adding computers to your network.
Your modem connects to the Internet when any of the computers connected to your
network require access. When you launch a web browser to access the Internet, the
modem’s Internet LED
blinks to indicate ISP communication.
View or Change Settings
You can view and change the settings in the following ways:
• Log in to your modem by clicking the desktop shortcut
desktop during the NETGEAR Genie setup. The shortcut icon is put on your desktop only
when you use the NETGEAR Genie setup method.
• Log in to your modem. See Log In to the Modem on page 17.
• Open the Modem_Setup.html file that was placed on your desktop during the NETGEAR
Genie setup. This file provides setup and system information, the NETGEAR technical
support number, links to the NETGEAR website, and a modem login link.
that was placed on your
Settings Description
When the NETGEAR Genie setup is completed, your modem has the following configuration
and informational settings. Some of these settings can be viewed in Router_Setup.html.
Configuration
• Internet connection including language and country as described in Setup Wizard on
page 20.
Modem Internet Setup
16
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• WAN port settings. This is your port address type (PPPoE by default) and ISP login name
and password. See Manual Setup (Basic Settings) on page 21 for more information about
address types.
Login and System Information
• Modem login. The modem administrator login name and password as described in Log In
to the Modem on page 17.
• System information. PC operating system, modem serial number, and WAN Port MAC
Address.
Log In to the Modem
Log in to the modem to view or change settings or to set up the modem.
To log in:
1. Type http://192.168.0.1 in the address field of your browser and press Enter to display
the login window. You can also enter either of these addresses to access the broadband
ADSL2+ modem: http://www.routerlogin.net or http://www.routerlogin.com.
admin
********
2. When prompted, enter admin for the modem user name and password for the modem
password, both in lowercase letters.
Note: The modem user name and password are probably different from
the user name and password for logging in to your Internet
connection. See Types of Logins on page 26 for more information.
If you do not see the login prompt:
1. Check the LEDs on the modem front panel to make sure that the modem modem i
plugged into an electrical outlet, its power is on, and the Ethernet cable between your
computer and the modem is connected to an Ethernet port.
s
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2. If you connected the Ethernet cable and quickly launched your browser and typed in the
modem URL, your computer might need a minute or two to recognize the LAN connection.
Relaunch your browser and try again.
3. If you are having trouble accessing the modem wirelessly, NETGEAR recommends that
during setup you use an Ethernet cable to connect your computer so that you can log in to
the modem.
Note: If you cannot connect to the wireless modem, check the Internet
Protocol (TCP/IP) properties in the Network Connections section of
your PC Control Panel. They should be set to obtain both IP and
DNS server addresses automatically. See your computer
documentation for more information.
Upgrade Modem Firmware
When you log in and if you are connected to the Internet, the Firmware Upgrade Assistant
screen displays so you can upgrade to the latest available firmware. See
Maintenance, for more information about upgrading firmware.
1. Click Yes to check for new firmware (recommended). The modem checks the
NETGEAR database for new firmware.
2. If no new firmware is available, click No to exit. You can check for new firmware later.
3. If new firmware is available, click Yes to upgrade the modem with the latest firmware. After
the upgrade, the modem restarts.
CAUTION:
Do not try to go online, turn off the modem, shut down the computer, or do
anything else to the modem until the modem finishes restarting and the
Power LED has stopped blinking for several seconds.
You cannot upgrade firmware until you have established your Internet connection as
described in
Setup Wizard on page 20.
Chapter 4, Network
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Modem Interface
The modem interface gives you access to the modem’s current settings so you can view or
change them (if needed). The left column has the modem menus, and the right column
provides online help. The middle column is the screen for the current menu option.
Modem
Menus
(scroll to
see more)
Online help
for the current
screen
Current
screen
Figure 6. Modem menus in Router mode, Router Status screen, and online help
Note: If you go to the Advanced Device Mode screen and change the
device mode setting to Modem Mode, then menu items not
supported in Modem Mode will be grayed out.
• Setup Wizard. Specify the language, location, and automatically detect the Internet
connection. See Setup Wizard on page 20.
• Setup menu. Set and check the ISP settings of your modem. See Manual Setup (Basic
Settings) on page 21 and ADSL Settings on page 24.
• Security menu. View and configure the modem firewall settings to prevent objectionable
content from reaching your PCs. See Chapter 3, Security Settings.
• Maintenance menu. Administer and maintain your modem and network. See Chapter 4,
Network Maintenance.
• Advanced menu. Set the modem u
p for unique situations such as when remote access
by IP or by domain name from the Internet is needed. See Chapter 5, Advanced Settings.
Using this menu requires a solid understanding of networking concepts.
• Web Support. Go to the NETGEAR support site to get information, help, and product
documentation. These links work once you have an Internet connection.
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Broadband ADSL2+ Modem DM111PSPv2
Setup Wizard
If you do not use the NETGEAR Genie CD, you have to log in to the modem to set the
country, language, and Internet connection.
Note: If you performed the NETGEAR Genie CD setup, the country,
language, Internet, and wireless network settings are already
configured.
To run the Setup Wizard:
1. Follow the instructions in the installation guide that came in the package to cable and
power up the modem.
2. Select Setup Wizard from the top of the modem menus to display the following screen:
3. Select your country and language:
• Country. It is important to specify the location where the broadband ADSL2+ modem
operates so that the Internet connection works correctly. In some locations, it is not
possible to change this setting.
• Language. This defaults to English. You can select another language if you prefer.
4. Select either Yes or No, I want to configure the Modem myself. If you select No, proceed
to Manual Setup (Basic Settings) on page 21.
5. If you selected Yes, click Next.
With automatic Internet detection, the Setup Wizard searches your Internet connection
for servers and protocols to determine your ISP configuration.
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Note: The Setup Wizard cannot detect a Point-to-Point Tunneling Protocol
(PPTP) connection. If your ISP uses PPTP, you have to set your
Internet connection through the screen described in
(Basic Settings) described on 21.
Manual Setup
Manual Setup (Basic Settings)
The Basic Settings screen displays when you select No. I want to configure the Modem
myself in the Setup Wizard and is also available from the modem menus. It is where you view
or change ISP information. The fields that display vary depending on whether or not your
Internet connection requires a login.
Note: Check that the country and language are set as described Setup
Wizard on page 20 before proceeding with the manual setup.
To perform a manual setup:
1. Select Set Up > Basic Settings, and select Yes or No depending on whether or not
your ISP requires a login. The following Basic Settings screens show both forms of the
Basic Settings screen.
• Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
• No. Enter the account and domain names, as needed.
2. Enter the settings for the IP address and DNS server. The default DSL settings usually work
fine. If you have problems with your connection, check the DSL settings, and see
Settings on page 24 for more information.
3. If no login is required, you can specify the MAC Address setting.
4. Click Apply to save your settings.
5. Click Test to test your Internet connection. If the NETGEAR website does not appear within
1 minute, see
Troubleshooting on page 65.
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ISP does not require login
ISP does require login
The following descriptions explain all of the possible fields in the Basic Settings screen. Note
that which fields appear in this screen depends on whether or not an ISP login is required.
Does Your ISP Require a Login? Answer either yes or no.
• When no login is required, these fields display:
Account Name (If required). Enter the account name provided by your ISP. This
might also be called the host name.
Domain Name (If required). Enter the domain name provided by your ISP.
• When your ISP requires a login, these fields display:
Encapsulation. Encapsulation is a method for enclosing multiple protocols. PPP
stands for Point-to-Point Protocol. The choices are PPPoE (PPP over Ethernet) or
PPPoA (PPP over ATM).
Login. The login name provided by your ISP. This is often an email address.
Password. The password that you use to log in to your ISP.
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Idle Timeout (In minutes). If you want to change the login timeout, enter a new value
in minutes. This determines how long the broadband ADSL2+ modem keeps the
Internet connection active after there is no Internet activity from the LAN. Entering a
value of 0 (zero) means never log out.
Internet IP Address.
• When a login is required, these fields display:
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP’s broadband ADSL2+
modem to which your broadband ADSL2+ modem will connect.
• When a login is not required, this field displays:
Use IP Over ATM (IPoA). Your ISP uses classical IP addresses (RFC 1577). Enter the
IP address, IP subnet mask, and gateway IP addresses that your ISP assigned.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
Use These DNS Servers. If you know that your ISP does not automatically transmit DNS
addresses to the broadband ADSL2+ modem during login, select this option, and enter
the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
NAT (Network Address Translation). NAT automatically assigns private IP addresses
(192.168.0.x) to LAN-connected devices.
Enable. Usually NAT is enabled.
Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are
sure you do not need it. When NAT is disabled, only standard routing is performed by this
modem. Classical routing lets you directly manage the IP addresses that the broadband
ADSL2+ modem uses. Classical routing should be selected only by experienced users.
1
Disable firewall. This check box disables the firewall in addition to disabling NAT. With
the firewall disabled, the protections usually provided to your network are disabled.
When no login is required, this field displays:
Modem MAC Address. The Ethernet MAC address used by the broadband ADSL2+ modem
on the Internet port. Some ISPs register the MAC address of the network interface card in
your computer when your account is first opened. They will then accept traffic only from the
MAC address of that computer. This feature allows your broadband ADSL2+ modem to use
your computer’s MAC address (this is also called cloning).
1. Disabling NAT reboots the broadband ADSL2+ modem and resets its configuration settings to the factory defaults.
Disable NAT only if you plan to set up the broadband ADSL2+ modem in a setting where you will be manually
administering the IP address space on the LAN side of the modem.
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Use Default Address. Use the default MAC address.
Use Computer MAC Address. The broadband ADSL2+ modem will capture and use the
MAC address of the computer that you are now using. You have to use the one computer
that is allowed by the ISP.
Use This MAC Address. Enter the MAC address that you want to use.
ADSL Settings
The DSL settings of your modem work fine for most ISPs. However, some ISPs use a specific
multiplexing method and virtual circuit number for the virtual path identifier (VPI) and virtual
channel identifier (VCI).
Note: You are required to use the Setup Wizard to select the correct
country for the default DSL settings to work.
If your ISP gave you a multiplexing method or VPI/VCI number, enter the setting:
1. Select Setup > ADSL Settings to display the following screen:
2. In the Multiplexing Method drop-down list, select LLC-based or VC-based.
3. For the VPI, type a number between 0 and 255. The default is 0.
4. For the VCI, type a number between 32 and 65535. The default is 35.
5. Click Apply.
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Broadband ADSL2+ Modem DM111PSPv2
Unsuccessful Internet Connection
If you cannot connect to the Internet, you can do one or more of the following:
• Review your settings to be sure you have selected the correct options and typed
everything correctly.
• Contact your ISP to verify that you have the correct configuration information.
• Read Chapter 6, Troubleshooting. If problems persist, register your NETGEAR product
and contact NETGEAR technical support.
• Check the Internet Protocol (TCP/IP) properties in the Network Connections section of
your PC Control Panel. They should be set to obtain both IP and DNS server addresses
automatically. See your computer documentation for more information.
Change Password and Login Time-Out
For security reasons, the broadband ADSL2+ modem has its own user name and password
that default to admin and password. You can and should change these to a secure user
name and password that are easy to remember. The ideal password contains no dictionary
words from any language and is a mixture of uppercase and lowercase letters, numbers, and
symbols. It can be up to 30 characters.
Note: The modem user name and password are not the same as the user
name and password for logging in to your Internet connection. See
Types of Logins on page 26 for more information about login types.
To change your password and login time-out:
1. Select Maintenance > Set Password to display the following screen:
2. Enter the old password, and then enter the new password twice.
3. Change the login time-out to a value between 1 and 99 minutes if the default value of 5
minutes does not meet your needs.
.
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