Netgear DM111P Quick Start Manual
ADSL2+ Modem Router Setup Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
September 2008
208-10256-01
v1.0
© 2008 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR, the NETGEAR logo, and Smart Wizard are trademarks or registered trademarks of NETGEAR, Inc.
Microsoft, Windows, and Wi ndows NT are registered trademarks of Microsoft Corporation. Other brand and product
names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
Product Registration, Support, and Documentation
Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone
support service. Product updates and Web support are always available by going to:
Setup documentation is available on the CD, on the support website, and on the documentation website
modem router is connected to the Internet, click the KnowledgeBase link to view support information or click the
Documentation link to view the online User Manual for this modem router.
http://kbserver.netgear.com/.
. When the
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Contents
ADSL2+ Modem Router Setup Manual
Connecting the Router to the Internet .................................................................................1
What’s in the Box? .............................................................................................................1
The Bottom Label ........................................................................................................1
The Front Panel ..........................................................................................................2
The Rear Panel ...........................................................................................................4
What You Need Before You Begin .....................................................................................4
Internet Configuration Requirements .......................................................................... 5
Installation Requirements ............................................................................................5
Two Setup Methods: 1) Smart Wizard Setup 2) Manual Setup .........................................6
Smart Wizard Setup ..........................................................................................................6
Manual Setup ....................................................................................................................7
Understanding ADSL Microfilters ................................................................................7
Computers Set to DHCP .............................................................................................8
Manually Setting Up Your Modem Router .........................................................................8
Troubleshooting...................................................................................................................13
Basic Functioning ............................................................................................................13
Power LED Not On ....................................................................................................14
Power LED Never Turns Green ................................................................................14
ADSL LED not On or Blinking ...................................................................................14
LAN or Internet Port LEDs Not On ......... ... ... ... ... .... ... ... ... .... ... ... ... .............................15
Troubleshooting the Web Management Interface ............................................................16
Troubleshooting the Internet Connection .........................................................................17
Troubleshooting PPPoE or PPPoA ...........................................................................18
Troubleshooting Internet Browsing ...........................................................................18
Restoring the Default Configuration and Password ............ ... .... ... ... ... .... ... ... ... ... .... ... ... ...19
Using the Reset Button .............................................................................................19
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Technical Specifications .....................................................................................................21
General Specifications ................. .... .......................................... ... ... ... .... .........................21
Related Documents..............................................................................................................23
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Connecting the Router to the Internet
This chapter describes how to set up the router on your Local Area Network (LAN) and connect to
the Internet. It describes how to set up your modem router for Internet access and configure basic
wireless connectivity.
What’s in the Box?
The product package should contain the following items:
• modem router
• AC power adapter (varies by region)
• Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters (quantity and type vary by region)
• Resource CD, including:
– The Smart Wizard Installation Assistant
– This manual
• Warranty and Support Information cards
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
The Bottom Label
Figure 1
Connecting the Router to the Internet 1
The Front Panel
2
3
4
1
The modem router front panel shown below contains status LEDs.
Figure 2
You can use the LEDs to verify various conditions. Table 1 describes each LED.
Ta ble 1. LED Descriptions
Label Activity Description
Solid Green Power on.
Off Power off.
Red POST (Power On Self Test), failure (not bootable), or device
1) Power
2) Ethernet
Blink (Red) Firmware upgrade in progress.
Factory Reset Lights red momentarily while the reset button is depressed, then
Solid Green Powered device connected to the associated port. The LAN port is
Blink (Green) Data is being transmitted or received.
Off No link is detected on this port. Modem power off, no cable or no
malfunction.
blinks red three times when the reset button is released, then turns
green, and finally the modem resets to factory defaults.
operating.
powered device connected to the associated port.
2 Connecting the Router to the Internet
Table 1. LED Descriptions (continued)
Label Activity Description
Solid Green The ADSL port is synchronized with the DSLAM.
Blink (Green) The ADSL port is in the process of synchronizing with the DSLAM.
3) ADSL
Off No link is detected on the ADSL port or the modem is powered off.
Solid Green IP is connected. The device has a WAN IP address from IPCP or
4) Internet
Off Modem power off, modem in bridged mode, or ADSL connection not
Blink (Green) IP is connected and IP traffic is passing through the device in either
Red Device attempted to become IP connected and failed (no DHCP
Note: Per TR-068: Blink at 2 Hz with a 50% duty cycle when trying to
detect carrier signal, blink at 4 Hz with a 50% duty cycle when the
carrier has been detected and the modem is trying to train.
DHCP and ADSL is up or a static IP address is configured, PPP
negotiation —if used—has successfully completed, and no traffic
detected.
If the IP or PPPoE session is dropped due to an idle time-out, the
light will remain green if an ADSL connection is still present. If the
session is dropped for any other reason, the light is turned off. The
light will turn red when it attempts to reconnect and the DHCP or
PPPoE fails (see below).
present.
direction.
response, no PPPoE response, PPPoE authentication failed, no IP
address from IPCP, and so on.)
For bridged mode, the indicator light must be off.
Connecting the Router to the Internet 3
The Rear Panel
1
2
3
4
5
The rear panel of the modem router contains port connections.
Figure 3
Viewed from left to right, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the router to an ADSL line
2. Factory Default Reset push button
3. Local Ethernet RJ-45 LAN port for connecting the local computer
4. Power switch
5. AC power adapter outlet
What You Need Before You Begin
You need to prepare the following before you can set up your router:
• Active Internet service provided by an ADSL account.
• The Internet Service Provider (ISP) configuration information for your ADSL account.
• ASDL microfilters as explained below.
• Your computers set to DHCP.
4 Connecting the Router to the Internet
Internet Configuration Requirements
Depending on how your ISP set up your Internet account, you need one or more of these
configuration parameters to connect your router to the Internet:
• Virtual Path Identifier (VPI)/Virtual Channel Identifier (VCI) parameters
• Multiplexing Method
• Host and Domain Names
• ISP Login Name and Password
• ISP Domain Name Server (DNS) Addresses
• Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet. If
you cannot locate this information, you can ask your ISP to provide it.
Installation Requirements
Before installation, please have your DSL log in user name and password available. If not
available, please obtain them from your ISP at the numbers below and IMMEDI ATELY FOLLOW
NETGEAR INSTALLATION PROCEDURES located in the Smart Wizard installation CD.
• For Earthlink customers, please call 1-800-EARTHLINK.
• For AT&T customers, please call 1-877-722-3755.
• For Qwest customers, please call 1-877-348-9005.
• For Verizon customers, please call 1-800-567-6789.
NETGEAR modem and gateway products are designed to be compatible with major ISPs in North
America including Earthlink, AT&T , Qwest, and Verizon. For any NETGEAR product installation
support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support
for NETGEAR products may be limited. Please only call your ISP to obtain log in user name and
password.
Connecting the Router to the Internet 5
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