Netgear DM111P User Manual
Broadband ADSL2+
Modem
Model DM111Pv2
User Manual
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134 USA
202-10392-02
October 2014
v1.0
Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and use it to register your product at
https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR
recommends registering your product through the NETGEAR website. For product updates and web support, visit
http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without
notice. © NETGEAR, Inc. All rights reserved.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Federal Communications Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid
the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less
than 20 cm (8 inches) during normal operation.
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v1.0, October 2014
European Union Statement of Compliance
Hereby, NETGEAR, Inc. declares that this modem is in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Èesky
[Czech]
Dansk
[Danish]
Deutsch
[German]
Eesti
[Estonian]
English
Español
[Spanish]
Ελληνική
[Greek]
Français
[French]
NETGEAR, Inc. tímto prohlašuje, že tento Broadband ADSL2+ Modem DM111Pv2 je
ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/
ES.
Undertegnede NETGEAR, Inc. erklærer herved, at følgende udstyr Broadband ADSL2+
Modem DM111Pv2
1999/5/EF.
Hiermit erklärt
DM111Pv2
einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Käesolevaga kinnitab
vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele
asjakohastele sätetele.
Hereby,
in compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.
Por medio de la presente
DM111Pv2
aplicables o exigibles de la Directiva 1999/5/CE.
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ
DM111Pv2
ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.
Par la présente
DM111Pv2
pertinentes de la directive 1999/5/CE.
in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen
NETGEAR, Inc., declares that this Broadband ADSL2+ Modem DM111Pv2 is
cumple con los requisitos esenciales y cualesquiera otras disposiciones
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ
est conforme aux exigences essentielles et aux autres dispositions
overholder de væsentlige krav og øvrige relevante krav i direktiv
NETGEAR, Inc., dass sich das Gerät Broadband ADSL2+ Modem
NETGEAR, Inc. seadme Broadband ADSL2+ Modem DM111Pv2
NETGEAR, Inc. declara que el Broadband ADSL2+ Modem
NETGEAR, Inc. ∆ΗΛΩΝΕΙ ΟΤΙ Broadband ADSL2+ Modem
NETGEAR, Inc. déclare que l'appareil Broadband ADSL2+ Modem
Italiano
[Italian]
Latviski
[Latvian]
Lietuviø
[Lithuanian]
Nederlands
[Dutch]
Con la presente
DM111Pv2
dalla direttiva 1999/5/CE.
NETGEAR, Inc. deklarç, ka Broadband ADSL2+ Modem DM111Pv2 atbilst
Ar šo
Direktîvas 1999/5/EK bûtiskajâm prasîbâm un citiem ar to saistîtajiem noteikumiem.
NETGEAR, Inc. deklaruoja, kad šis Broadband ADSL2+ Modem DM111Pv2
Šiuo
atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Hierbij verklaart
DM111Pv2
bepalingen van richtlijn 1999/5/EG.
NETGEAR, Inc. dichiara che questo Broadband ADSL2+ Modem
è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite
NETGEAR, Inc. dat het toestel Broadband ADSL2+ Modem
in overeenstemming is met de essentiële eisen en de andere relevante
v1.0, October 2014
iii
Malti
[Maltese]
Hawnhekk,
jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva
1999/5/EC.
NETGEAR, Inc., jiddikjara li dan Broadband ADSL2+ Modem DM111Pv2
Magyar
[Hungarian]
Polski
[Polish]
Português
[Portuguese]
Slovensko
[Slovenian]
Slovensky
[Slovak]
Suomi
[Finnish]
Svenska
[Swedish]
Alulírott, NETGEAR, Inc. nyilatkozom, hogy a Broadband ADSL2+ Modem DM111Pv2
megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Niniejszym NETGEAR, Inc. oœwiadcza, ¿e Broadband ADSL2+ Modem DM111Pv2
jest zgodny z zasadniczymi wymogami oraz pozosta³ymi stosownymi postanowieniami
Dyrektywy 1999/5/EC.
NETGEAR, Inc. declara que este Broadband ADSL2+ Modem DM111Pv2 está
conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
NETGEAR, Inc. izjavlja, da je ta Broadband ADSL2+ Modem DM111Pv2 v skladu z
bistvenimi zahtevami in ostalimi relevantnimi doloèili direktive 1999/5/ES.
NETGEAR, Inc. týmto vyhlasuje, že Broadband ADSL2+ Modem DM111Pv2 spåòa
základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
NETGEAR, Inc. vakuuttaa täten että Broadband ADSL2+ Modem DM111Pv2 tyyppinen
laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden
ehtojen mukainen.
Härmed intygar
de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv
1999/5/EG.
NETGEAR, Inc. att denna [utrustningstyp] står I överensstämmelse med
A printed copy of the EU Declaration of Conformity certificate for this product is provided in the
DM111P(U)v2 product package.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß das Broadband ADSL2+ Modem DM111Pv2 gemäß der im BMPT-AmtsblVfg 243/1991
und Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B.
Testsender) kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der
Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Certificate of the Manufacturer/Importer
It is hereby certified that the Broadband ADSL2+ Modem DM111Pv2 has been suppressed in accordance with the
conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example,
test transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the
notes in the operating instructions.
Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
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v1.0, October 2014
Voluntary Control Council for Interference (VCCI) Statement
This equipment is in the second category (information equipment to be used in a residential area or an adjacent area
thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing
Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
When used near a radio or TV receiver, it may become the cause of radio interference.
Read instructions for correct handling.
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Broadband ADSL2+ Modem User Manual
Contents
Broadband ADSL2+ Modem
About This Manual
Conventions, Formats and Scope ...................................................................................viii
How to Use This Manual .................................................................................................. ix
How to Print this Manual ................................................................................................... ix
Revision History ................................................................................................................. x
Chapter 1
Configuring Your Internet Connection
Installation Requirements ...............................................................................................1-1
Using the Smart Wizard to Set Up Your Modem ............................................................1-2
Logging In to the Modem ................................................................................................1-2
Setting Up Your Modem Manually ..................................................................................1-4
Using the Setup Wizard to Auto-Detect the Internet Connection .............................1-5
Using Quick Setup to Configure the Modem ............................................................1-6
LAN IP Setup ..................................................................................................................1-9
Understanding the LAN IP Settings .......................................................................1-10
How the Internet Connection Works .............................................................................1-10
Chapter 2
Managing Your Modem
Changing the Password .................................................................................................2-1
Backing Up, Restoring, or Erasing Your Settings ...........................................................2-2
Backing Up the Configuration to a File .....................................................................2-2
Restoring the Configuration from a File ...................................................................2-2
Resetting the Configuration to the Factory Default Settings ....................................2-3
Upgrading the Modem’s Firmware .................................................................................2-3
Network Management Information .................................................................................2-5
Viewing the Modem Status .......................................................................................2-5
Viewing the ADSL Line Status .................................................................................2-7
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Running Diagnostic Utilities and Rebooting the Modem ................................................2-8
Running Diagnostics Tests .......................................................................................2-9
Routing Table .........................................................................................................2-10
Configuring Remote Access .........................................................................................2-10
Chapter 3
Troubleshooting
Basic Functioning ...........................................................................................................3-1
Power LED Is Off or Never Turns Green ..................................................................3-2
ADSL LED Is Off or Is Blinking .................................................................................3-3
LAN or Internet Port LEDs Not On ...........................................................................3-4
Cannot Log in to the Modem ..........................................................................................3-4
Modem Does Not Save Configuration Changes .............................................................3-5
Troubleshooting the Internet Connection ........................................................................3-5
Troubleshooting PPPoE or PPPoA Connection .......................................................3-6
Troubleshooting Internet Browsing ..........................................................................3-7
Restoring the Default Configuration and Password ........................................................3-7
Using the Reset button .............................................................................................3-7
Appendix A
Technical Specifications
Appendix B
Related Documents
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vii
About This Manual
The NETGEAR® Broadband ADSL2+ Modem User Manual describes how to install, configure
and troubleshoot the Broadband ADSL2+ Modem DM111Pv2.The information is this manual is
intended for readers with intermediate computer and Internet skills.
Conventions, Formats and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
• Typographical Conventions. This manual uses the following typographical conventions:
Italics Emphasis, books, CDs, URL names
Bold User input
Fixed Screen text, file and server names, extensions, commands, IP addresses
• Formats. This manual uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
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Broadband ADSL2+ Modem User Manual
• Scope. This manual is written for the Broadband ADSL2+ Modem according to these
specifications:
Product Version Broadband ADSL2+ Modem DM111Pv2
Manual Publication Date October 2014
For more information about network, Internet technologies, see the links to the NETGEAR
website in Appendix B, “Related Documents”.
Note: Product updates are available on the NETGEAR, Inc. website at
http://www.netgear.com/support.
How to Use This Manual
The HTML version of this manual includes the following:
• Buttons, and , for browsing forwards or backwards through the manual one page
at a time
• A button that displays the table of contents and an button. Double-click on a
link in the table of contents or index to navigate directly to where the topic is described in the
manual.
• A button to access the full NETGEAR, Inc. online knowledge base for the product
model.
• Links to PDF versions of the full manual and individual chapters.
How to Print this Manual
To print this manual you can choose one of the following several options, according to your needs.
• Printing a Page in the HTML View.
Each page in the HTML version of the manual is dedicated to a major topic. Use the Print
button on the browser toolbar to print the page contents.
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Broadband ADSL2+ Modem User Manual
• Printing a Chapter.
Use the PDF of This Chapter link at the top left of any page.
– Click the PDF of This Chapter link at the top right of any page in the chapter you want to
print. The PDF version of the chapter you were viewing opens in a browser window.
– Your computer must have the free Adobe Acrobat reader installed in order to view and
print PDF files. The Acrobat reader is available on the Adobe Web site at
http://www.adobe.com.
– Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
• Printing the Full Manual.
Use the Complete PDF Manual link at the top left of any page.
– Click the Complete PDF Manual link at the top left of any page in the manual. The PDF
version of the complete manual opens in a browser window.
– Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
Revision History
Part Number
202-10392-01 1.0 October 2008 Manual initial release
x
Ver sion
Number
Date Description
v1.0, October 2014
Chapter 1
Configuring Your Internet Connection
This chapter describes how to configure your Broadband ADSL2+ Modem DM111Pv2 Internet
connection. When you perform the initial configuration of your modem using the Resource CD as
described in the Broadband ADSL2+ Modem Setup Manual, these settings are configured
automatically for you. This chapter provides further details about these settings, as well as
instructions on how to log in to the modem for further configuration.
Note: NETGEAR recommends using the Smart Wizard™ Installation Assistant on the
Resource CD for initial configuration, as described in the Broadband ADSL2+
Modem Setup Manual.
This chapter includes:
• “Installation Requirements” in the following section.
• “Using the Smart Wizard to Set Up Your Modem” on page 1-2.
• “Logging In to the Modem” on page 1-2.
• “Setting Up Your Modem Manually” on page 1-4.
• “LAN IP Setup” on page 1-9.
• “How the Internet Connection Works” on page 1-10.
Installation Requirements
Before installation, please have your DSL log in user name and password available. If not
available, please obtain them from your Internet Service Provider (ISP) at the numbers below and
IMMEDIATELY FOLLOW NETGEAR INSTALLATION PROCEDURES located in the Smart
Wizard installation CD.
• For Earthlink customers, please call 1-800-EARTHLINK.
• For AT&T customers, please call 1-877-722-3755.
Configuring Your Internet Connection 1-1
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Broadband ADSL2+ Modem User Manual
• For Qwest customers, please call 1-877-348-9005.
• For Verizon customers, please call 1-800-567-6789.
NETGEAR modem and gateway products are designed to be compatible with major ISPs in North
America including Earthlink, AT&T, Qwest, and Verizon. For any NETGEAR product installation
support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support
for NETGEAR products may be limited. Please only call your ISP to obtain the log in user name
and password.
Using the Smart Wizard to Set Up Your Modem
For first-time installation of your modem refer to the Broadband ADSL2+ Modem Setup Manual.
The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to
step you through the procedure to connect your modem and computer. The Smart Wizard will
assist you in configuring your wireless settings and enabling wireless security for your network.
After initial configuration using the Setup Manual, you can use the information in this manual to
configure additional features of your modem.
Note: The Smart Wizard cannot detect a PPTP connection with your ISP. If your ISP uses
this protocol, then you must use Quick Setup to configure your connection manually. See “Using Quick Setup to Configure the Modem” on page 1-6.
For installation instructions in a language other than English, see the language options on the
Resource CD.
Logging In to the Modem
You can log in to the modem to view or change its settings.
Note: Your computer must be configured for DHCP. For help with configuring DHCP, see
the documentation that came with your computer or see the link to the online
document in “Preparing Your Network” in Appendix B.
1. On your PC, open a Web browser, such as Microsoft Internet Explorer, and type the URL
http://192.168.0.1 in the address box. A dialog screen will be displayed prompting you for a
user name and password.
1-2 Configuring Your Internet Connection
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Broadband ADSL2+ Modem User Manual
A window similar to the following login window opens:
Figure 1-1
Note: After you open the utility, you will have the option of changing the modem’s
LAN IP address. If you do so, you will need to use the revised IP address to log
in to the modem in the future.
2. Type admin for the user name, password for the password, and then click OK. The Connect
to Internet screen displays:
Figure 1-2
Configuring Your Internet Connection 1-3
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