Netgear CBR40 User Manual
Orbi Whole Home WiFi System
Built-in Cable Modem
User Manual
Models
CBK40
CBR40
May 2018
202-11877-01
350 E. Plumeria Drive
San Jose, CA 95134
USA
Orbi WiFi System
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals , and join our comm unity.We recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. An y non-NETGEAR
trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Setup
Orbi Cable Modem Router Model CBR40 Hardware Overview.............................8
Orbi Satellite Model RBS20 Hardware Overview...................................................9
Orbi Cable Modem Router Model CBR40 LEDs....................................................9
Orbi Satellite Model RBS20 LEDs.......................................................................10
Labels..................................................................................................................11
System Requirements..........................................................................................12
Install your Orbi Whole Home WiFi System.........................................................13
Set Up and Activate Using the NETGEAR Orbi App.......................................13
Set Up and Activate Using the Orbi Cable Modem Router Web Interface......14
Perform a Speed Test......................................................................................16
Chapter 2 Connect to the Network and Access the Cable Modem Router
Connect to the Network.......................................................................................18
Wired Connection............................................................................................18
WiFi Connection..............................................................................................18
WiFi Connection Using WPS...........................................................................18
Types of Logins....................................................................................................19
Use a Web Browser to Access the Cable Modem Router....................................19
Automatic Internet Setup.................................................................................19
Log In to Orbi Web Interface...........................................................................20
Set Up Using the Orbi Cable Modem Router Web Interface......................14
Activate Your Internet Service.....................................................................15
Chapter 3 Specify Your Internet Settings
View Modem Router Initialization.........................................................................23
Manually Set Up the Internet Connection............................................................23
Specify an IPv6 Internet Connection....................................................................24
Change the MTU Size..........................................................................................25
Specify the Cable Connection Starting Frequency..............................................26
Chapter 4 Control Access to the Internet
Set Up Parental Controls.....................................................................................28
Enable Circle With Disney...............................................................................28
Enable Circle With Disney On Your Router......................................................28
Enable Circle With Disney Using the Circle App.............................................29
Enable Standard Parental Controls.................................................................30
Allow or Block Access to Your Network................................................................30
Use Keywords to Block Internet Sites..................................................................31
Delete Keywords..................................................................................................33
Avoid Blocking on a Trusted Computer................................................................33
Block Services From the Internet.........................................................................34
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Orbi WiFi System
Manage Network Access Control Lists................................................................35
Schedule When to Block Internet Sites and Services..........................................35
Set Up Security Event Email Notifications...........................................................36
Chapter 5 Specify Network Settings
View or Change WAN Settings............................................................................39
Dynamic DNS......................................................................................................40
Set Up a New Dynamic DNS Account.............................................................40
Specify a DNS Account That You Already Created.........................................41
Change the Dynamic DNS Settings................................................................41
Set Up a Default DMZ Server..............................................................................42
Change the Router’s Device Name......................................................................43
Change the LAN TCP/IP Settings........................................................................43
Use the Router as a DHCP Server......................................................................44
Disable the DHCP Server Feature in the Router.................................................45
Manage Reserved LAN IP Addresses.................................................................46
Reserve an IP Address...................................................................................46
Edit a Reserved IP Address............................................................................47
Delete a Reserved IP Address Entry..............................................................47
Custom Static Routes..........................................................................................48
Set Up a Static Route......................................................................................48
Edit a Static Route..........................................................................................49
Delete a Static Route......................................................................................50
Specify Basic WiFi Settings.................................................................................50
Change the WiFi Password or Security Level......................................................52
Set Up a Guest WiFi Network..............................................................................52
View or Change Advanced WiFi Settings.............................................................53
Enable Router Mode............................................................................................54
Generate a New Backhaul Password...................................................................54
Check Your Internet Bandwidth............................................................................55
Improve Network Connections With Universal Plug N Play.................................55
Chapter 6 Manage Your Network
Update the Router and Satellite Firmware...........................................................58
Check for Firmware Updates...........................................................................58
Manually Update Firmware.............................................................................58
Manually Update Satellite Firmware................................................................59
Manually Update the Cable Modem Router Firmware....................................60
Change the admin Password...............................................................................60
Set Up Password Recovery.................................................................................61
Recover the admin Password..............................................................................61
View Router Status..............................................................................................62
Display Internet Port Statistics.............................................................................63
Check the Internet Connection Status.................................................................63
View Satellite Status............................................................................................64
View and Manage Logs of Router Activity...........................................................65
View Devices Connected to the Network.............................................................65
View Satellites Connected to the Network...........................................................66
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Orbi WiFi System
Monitor Internet Traffic.........................................................................................67
Manage the Router Configuration File.................................................................68
Back Up Settings.............................................................................................68
Erase the Current Configuration Settings........................................................68
Restore Configuration Settings.......................................................................69
Set Up Remote Management..............................................................................69
Use Remote Access............................................................................................70
Remotely Access Your Router Using the NETGEAR Orbi App............................71
Chapter 7 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server.......................................................................73
Set Up Port Forwarding to a Local Server.......................................................73
Add a Custom Port Forwarding Service..........................................................74
Edit a Port Forwarding Service........................................................................74
Delete a Port Forwarding Entry.......................................................................75
Application Example: Make a Local Web Server Public..................................76
How the Router Implements the Por t Forwarding Rule...................................76
Port Triggering......................................................................................................76
Add a Port Triggering Service..........................................................................77
Enable Por t Triggering.....................................................................................78
Application Example: Port Triggering for Internet Relay Chat..........................78
Chapter 8 Use VPN to Access Your Network
Set Up a VPN Connection....................................................................................81
Specify VPN Service in the Router......................................................................81
Install OpenVPN Software...................................................................................82
Install OpenVPN Software on Your Windows Computer..................................82
Install OpenVPN Software on Your Mac Computer.........................................84
Install OpenVPN Software on an iOS Device..................................................85
Install OpenVPN Software on an Android Device...........................................86
Use a VPN Tunnel on Your Windows Computer...................................................86
Use VPN to Access Your Inter net Service at Home.............................................88
Set Up VPN Client Internet Access in the Router...........................................88
Block VPN Client Internet Access in the Router..................................................89
Use a VPN Tunnel to Access Your Internet Service at Home...............................89
Chapter 9 Troubleshooting
Troubleshoot With the LEDs.................................................................................91
Power LED Is Off.............................................................................................91
LEDs Never Tur n Off.......................................................................................91
Internet LED Is Off..........................................................................................91
Troubleshoot the Cable Internet Connection........................................................91
Cannot Log In to the Cable Modem Router.........................................................92
Changes Not Saved.............................................................................................92
WiFi Connectivity.................................................................................................93
Troubleshoot Your Networ k Using the Ping Utility................................................93
Test the LAN Path to Your Cable Modem Router.............................................94
Test the Path From Your Computer to a Remote Device.................................94
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Orbi WiFi System
Chapter 10 Supplemental Information
Factory Settings...................................................................................................97
Factory Settings for Orbi Cable Modem Router..............................................97
Factory Settings for Orbi Satellite Model RBS20............................................98
Technical Specifications.......................................................................................99
Technical Specifications for Orbi Cable Modem Router..................................99
Technical Specifications for Orbi Router Model RBS20................................100
6
Hardware Setup
If you purchased the Orbi Whole Home WiFi System kit, your package comes with a router and satellite, The
following instructions assume you purchase a satellite. If you did not purchase a satellite, skip the instructions
about installing a satellite.
This chapter covers the following topics:
• Orbi Cable Modem Router Model CBR40 Hardware Overview
• Orbi Satellite Model RBS20 Hardware Overview
• Orbi Cable Modem Router Model CBR40 LEDs
• Orbi Satellite Model RBS20 LEDs
• Labels
• System Requirements
• Install your Orbi Whole Home WiFi System
For more information about the topics cov ered in this manual, visit the support website at support.netgear.com.
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Orbi WiFi System
Orbi Cable Modem Router Model CBR40 Hardware Overview
Figure 1. Orbi cable modem router model CBR40, front and back views
1. Ring LED (not shown in image)
2. Power LED
3. Downstream LED
4. Upstream LED
5. Online LED
6. Sync button (also used for WPS connection)
7. Ethernet ports
8. Cable coax connector (the satellite does not include a cable coax connector)
9. Reset button
10. DC power connector
11. Power On/Off button
Hardware Setup
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Orbi WiFi System
Orbi Satellite Model RBS20 Hardware Overview
Figure 2. Orbi satellite model RBS20, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC power connector
7. Reset button
Orbi Cable Modem Router Model CBR40 LEDs
You can use the LEDs on the cable modem router to verify status and connections.The following table lists
and describes each LED on the top panel of the cable modem router.
Hardware Setup
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Table 1. LED descriptions
DescriptionLED
Power
• Solid White.The cable modem router is receiving power and is functioning normally.
• Off.The cable modem router is not receiving power.
• Solid red.The cable modem router is too warm and might overheat. Power off the cable modem router,
let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers).
Downstream
• Solid amber. One downstream channel is locked.
• Solid blue.Two or more downstream channels are locked.
• Blinking blue.The cable modem router is scanning for a downstream channel.
• Off. No downstream channel is locked.
Upstream
• Solid amber. One upstream channel is locked.
• Solid blue.Two or more upstream channels are locked.
• Blinking blue.The cable modem router is scanning for an upstream channel.
• Off. No upstream channel is locked.
Orbi WiFi System
Internet
• Solid blue.The cable modem router is online.
• Blinking blue.The cable modem router is synchronizing with the cable provider’s cable modem router
termination system (CMTS).
• Off.The cable modem router is offline.
You can use the ring LED located on the top of the cable modem router to determine the sync sta
Orbi Satellite Model RBS20 LEDs
The following table describes the Power LED and Ring LED behavior for an Orbi satellite.
Hardware Setup
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Table 2. Orbi satellite LED descriptions
LED BehaviorLED
Orbi WiFi System
Pow er LED
Ring LED
The Power LED is located above the Power On/Off button on the rear panel.
• Solid green. Power is on.
• Solid amber.The satellite is booting.
• Blinking amber.The satellite is resetting to factory default settings.
• Blinking red.The firmware is corrupted.
• Off. Power is not supplied.
The ring LED is located on the top.
• White.The satellite is attempting to sync with the cable modem router.
• Blue.The cable modem router and satellite successfully synced, and the connection between the cable
modem router is good.
• Amber.The cable modem router and satellite successfully synced, and the connection between the cable
modem router and satellite is fair. Consider moving the satellite closer to the cable modem router.
• Magenta.
The cable modem router and satellite failed to sync. Move the satellite closer to the cable modem router
and try again.
• Off.The satellite synced to the cable modem router and is working normally.
Labels
The cable modem router label shows the admin login information, WiFi netw ork name and passw ord, serial
number, and MAC address.
Figure 3. Cable modem router label
Hardware Setup
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Orbi WiFi System
The satellite label shows satellite's serial number and MAC address.The satellite label also shows the same
WiFi network name and password that's on the cable modem router label.
Figure 4. Cable modem router label
System Requirements
You need the following to install your modem router:
• Compatible operating system:
- Windows® 7
- Windows 8
- Windows 10
- Windows Vista®
- Windows XP®
- Windows 2000
- Mac OS®
- UNIX®
- Linux®
• Compatible web browser:
- Microsoft® Internet Explorer® 5.0 or higher
- Firefox® 2.0 or higher
- Safari® 1.4 or higher
- Google Chrome™ 11.0 or higher
• Cable Internet service
Hardware Setup
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Orbi WiFi System
Install your Orbi Whole Home WiFi System
Set up and activate your Orbi cable modem router and satellite using the NETGEAR Orbi app. If y ou do not
own a smart phone, you can manually set up and activate your cable modem router and satellite without
the app.
Set Up and Activate Using the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.
Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
Figure 5. NETGEAR Orbi app
Hardware Setup
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Orbi WiFi System
Set Up and Activate Using the Orbi Cable Modem Router Web Interface
If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and
satellite, you can use the instructions in the following sections to help you install your cable modem router
and satellite.
Set Up Using the Orbi Cable Modem Router Web Interface
You can set up your Orbi cable modem router and satellite using the Orbi cable modem router web interface .
We recommend that you do this using the NETGEAR Orbi app. If you do not own a smart phone or tablet,
you can use the following instructions.
Figure 6. Set up your Orbi cable modem router and satellite
T o setup your cable modem r outer and satellite using the cable modem router web interface:
1. Collect your Internet service provider (ISP) account information
Collect your ISP account information, such as your account mobile phone number , user name, pass word,
and account number.
2. Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home, unplug the modem and plug the
new cable modem router into the same outlet.
3. Connect a coaxial cable.
Use a coaxial cable to connect the cable coax connector on the cable modem router to the cable wall
outlet.
4. Connect the power adapter.
Connect the power adapter to cable modem router and plug the pow er adapter into an electrical outlet.
The startup procedure takes about one minute.When it is complete, the Power LED lights solid blue.
If the Power LED does not light, make sure that the Power On/Off button is in the On position.
5. Wait for the Online LED to light solid blue.
This process might take up to 10 minutes.
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Orbi WiFi System
When the Online LED lights, your cable modem router is still not connected to the
Note
Internet.You must activate your cable modem router with your ISP.
6. Connect a computer or mobile device to the cable modem router with a WiFi or wired connection:
• WiFi. Use the WiFi network name and password on the cable modem router label.
• Ethernet. Use an Ethernet cable to connect a computer to an Ethernet port on the cable modem
router.
7. Launch a web browser and setup your cable modem router.
You are automatically redirected to the cable modem router web interface. If y ou’ re not redirected, enter
orbilogin.com or 192.168.1.1 in the address field of the web browser.
Follow the prompts.You will be asked to do the following:
• Agree to the Terms and Conditions
• Place and sync your satellite
• Change your router’s admin credentials and set up security questions
• Set up your WiFi network name and password
8. Make sure that you can log in to the cable modem router after the setup.
In a new web browser window, enter orbilogin.com or 192.168.1.1 and then enter the cable modem
router admin user name and password.
If the BASIC Home page displays, you are ready to activate your Internet service.
9. Activate your Internet service.
For information about how to activate your Internet service, see Activate Your Internet Service on page
15.
Activate Your Internet Service
Before you start the self-activation process, collect the following information:
• Your Internet service provider (ISP) account information
• Cable modem router model number, which is CBR40
• Cable modem router serial number
• Cable modem router MAC address
Your cable modem router’s serial number and MAC address are on the cable modem router label.
The following table lists contact information for ISP’s that support your cable router.
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Orbi WiFi System
Table 3. Cable Internet provider contact information
Contact InformationISP
CableOne
Cox
Mediacom
Optimum
Spectrum
Xfinity
Note
http://www.cableone.net/
1-877-MY-CABLE (1-877-692-2253)
https://www.cox.com/activate
1-800-234-3993
https://maestro.mediacomcc.com/walledgarden/page/login.jsp
1-855-Mediacom (1-855-633-4226)
https://install.optimum.com/JointInstall/
1-877-810-6750
https://activate.spectrum.net/
1-(833) 267-6094
https://xfinity.com/activate
https://xfinity.com/Internetsetup
1-800-XFINITY (1-800-934-6489)
Your ISP’s contact information might change.You can find the contact information in
your monthly Internet service billing statement.
To activate your Internet service:
1. Visit your ISP’s website and follow the onscreen instructions to activate your Internet service.
2. To determine the accurate Internet speed, visit your cable Internet provider's speed test website and
perform a speed test. .
If your actual speed is lower than your subscribed speed, contact your cable Internet provider.
Perform a Speed Test
To determine the accurate Internet speed, visit the speed test website of your cable Internet provider and
perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet provider.
Hardware Setup
16
Connect to the Network and Access the Cable Modem Router
This chapter contains the following sections:
• Connect to the Network
• Types of Logins
• Use a Web Browser to Access the Cable Modem Router
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Orbi WiFi System
Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If y ou set up y our computer to use
a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the cable modem router using an Ethernet cable and join the cable
modem router’s local area network (LAN).
To connect your computer to the cable modem router with an Ethernet cable:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the cable modem router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer
screen to notify you that an Ethernet cable is connected.
WiFi Connection
To find and select the WiFi network:
1. Make sure that the cable modem router or satellite is receiving power (its Power LED is lit).
2. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the cable modem router label.The WiFi network name is the same for
the cable modem router and the satellite in the Orbi WiFi System.
If you bought the cable modem router and the satellite separately, their default WiFi
Note
network names are different.
3. Join the WiFi network and enter the WiFi password.
The password is on the cable modem router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the cable modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can
find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
Connect to the Network and Access the Cable Modem Router
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Orbi WiFi System
3. Press the Sync button on the cable modem router.
4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow
its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that
you know which login to use when.
Types of logins:
• Internet service login.The login that your Internet service provider (ISP) gave you logs you in to your
Internet service.Your service provider gave you this login information in a letter or some other way. If
you cannot find this login information, contact your service provider.
• WiFi network key or password.Your cable modem router and satellite are preset with the same WiFi
network name (SSID) and password for WiFi access.This information is on the cable modem router
label and the satellite label.
• Cable modem router admin login.The cable modem admin login credentials logs you in to the cable
modem router interface from a web browser as admin.The default admin user name is admin.The first
time you log in to the cable modem router, you are prompted to change the admin password.
Use a Web Browser to Access the Cable Modem Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser
to access the cable modem router to view or change its settings.The first time you access the cable modem
router, the NETGEAR installation assistant automatically checks to see if your cable modem router can
connect to your Internet service.
Automatic Internet Setup
You can set up your cable modem router automatically, or you can use a web browser to access the cable
modem router and set up your cable modem router manually. Before you start the setup process, get your
ISP information and make sure that the computers and devices in the network use the settings described
here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the inf ormation
needed to connect to the Internet. For DSL service, y ou might need the following information to set up your
cable modem router:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it.When your Internet connection is working,
you no longer need to launch the ISP login program on your computer to access the Internet.When you
start an Internet application, your cable modem router automatically logs you in.
Connect to the Network and Access the Cable Modem Router
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Orbi WiFi System
Installation and basic setup takes about 15 minutes to complete.
To automatically set up your cable modem router:
1. Turn the cable modem router on by pressing the On/Off button.
2. Make sure that your WiFi-enabled computer or mobile device is connected to the cable modem router
with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.
If you want to change the cable modem router’ s WiFi settings, use a wired connection
Note
to avoid being disconnected when the new WiFi settings take effect.
3. Launch a web browser.
The page that displays depends on whether you accessed the cable modem router before:
• The first time that you set up the Internet connection for your cable modem router, the bro wser goes
to orbilogin.com, and the Orbi login page displays.
• If you already set up the Internet connection, enter orbilogin.com in the address field for your
browser to start the installation process.
4. Follow the onscreen instructions.
The cable modem router connects to the Internet.
5. If the browser does not display the web page, do the following:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the
cable modem router.
• Make sure that the cable modem router is receiving power, and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
• Browse to orbilogin.com.
• If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain
an IP address automatically from the cable modem router.
6. If the cable modem router does not connect to the Internet, do the following:
a. Review your settings.
b. Make sure that you selected the correct options and typed everything correctly.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshooting on page ?.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Log In to Orbi Web Interface
When you log in to the Orbi, the browser displays the cable modem router web interface.You can use the
cable modem router web interface to change the cable modem router or satellite settings.
Connect to the Network and Access the Cable Modem Router
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Orbi WiFi System
To log in to your Orbi:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
Connect to the Network and Access the Cable Modem Router
21
Specify Your Internet Settings
Usually, the quickest way to set up the cable modem router to use your Internet connection is to allow Orbi to
detect the Internet connection when you first access the cable modem router with a web browser.You can also
customize or specify your Internet settings.
This chapter contains the following sections:
• View Modem Router Initialization
• Manually Set Up the Internet Connection
• Specify an IPv6 Internet Connection
• Change the MTU Size
• Specify the Cable Connection Starting Frequency
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Orbi WiFi System
View Modem Router Initialization
You can track the initialization procedure of the cable modem router and get details about the downstream
and upstream cable channel.The time is displayed after the cable modem router is initialized.
The cable modem router automatically goes through the following steps in the provisioning process:
1. Scans and locks the downstream frequency and then ranges the upstream channels.
2. Obtains a WAN address for the cable modem router.
3. Connects to the Internet.
To view the status of the cable modem router initialization:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The Cable Connection page displays.
The Startup Procedure section displays the initialization progress.The page also displays the status of
all downstream and upstream channels. (You must scroll down to view all the channels.) The number
of downstream and upstream channels that are locked depends on the number of channels that your
Internet provider uses.
Manually Set Up the Internet Connection
In most situations, you do not need to change these settings.We recommend that you use the default
settings for DHCP because most cable Internet services provide the IP address through DHCP.
To specify the Internet connection settings:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > Internet.
The Internet Setup page displays.
Specify Your Internet Settings
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Orbi WiFi System
5. If your Internet connection requires an account name or host name, type it in the Account Name (If
Required) field.
6. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections in this page, the default settings usually work, but you can change them.
7. Select an Internet IP Address radio button:
• Get Dynamically from ISP.Y our ISP uses DHCP to assign y our IP address.Y our ISP automatically
assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that
your ISP assigned.The gateway is the ISP cable modem router to which your cable modem router
connects.
8. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
9. Click the Apply button.
Your settings are saved.
Specify an IPv6 Internet Connection
To specify an IPv6 Internet Connection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > IPv6.
If your Internet provider supports IPv6, the System Delegated Prefix field displays IPv6 information.
5. Select an IP Address Assignment radio button:
• Use DHCP Server.This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config.This is the default setting.
Specify Your Internet Settings
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Orbi WiFi System
This setting specifies how the modem router assigns IPv6 addresses to the home network (the LAN).
6. Click the Apply button.
Your settings are saved.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.When one
network device communicates across the Internet with another, the data pac kets tra vel through many de vices
along the way. If a device in the data path uses a lo wer MTU setting than the other de vices, the data pack ets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the
value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations
occurs:
• You experience problems connecting to your ISP or other Internet service, and the technical support of
either the ISP or NETGEAR recommends changing the MTU setting.These web-based applications
might require an MTU change:
- A secure website that does not open, or displays only part of a web page
- Yahoo email
- MSN portal
- America Online’s DSL service
• You use VPN and experience severe performance problems.
• You used a program to optimize MTU for performance reasons, and now y ou are experiencing connectivity
or performance problems.
An incorrect MTU setting can cause Internet communication problems. For example,
Note
you might not be able to access certain websites, frames within websites, secure
login pages, or FTP or POP servers.
To change the MTU size:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
Specify Your Internet Settings
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Orbi WiFi System
5. In the MTU Size field, enter a value from 64 to 1500.
6. Click the Apply button.
Your settings are saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to e xperiment,
you can gradually reduce the MTU from the maximum v alue of 1500 until the prob lem goes away. The following
table describes common MTU sizes and applications.
Table 4. Common MTU sizes
ApplicationMTU
The largest Ethernet packet size.This setting is typical for connections that do not use PPPoE or VPN, and is the
1500
default value for NETGEAR routers, adapters, and switches.
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Usable by AOL if you do not send or receive large email attachments, for example.1460
Specify the Cable Connection Starting Frequency
The starting frequency is automatically generated. For most Internet connections, y ou do not need to specify
this information. If you must enter a starting frequency, contact your Internet provider.
To change the starting frequency:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The Cable Connection page displays the status of all downstream and upstream channels.
5. Enter the starting frequency.
6. Click the Apply button.
Your settings are saved.
Specify Your Internet Settings
26
Control Access to the Internet
The cable modem router comes with a built-in firewall that helps protect your home network from unwanted
intrusions from the Internet.
This chapter includes the following sections:
• Set Up Parental Controls
• Allow or Block Access to Your Network
• Use Keywords to Block Internet Sites
• Block Services From the Internet
• Manage Network Access Control Lists
• Schedule When to Block Internet Sites and Services
• Set Up Security Event Email Notifications
4
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Orbi WiFi System
Set Up Parental Controls
You can set up NETGEAR's standard parental controls or Circle with Disney on your router. NETGEAR's
standard parental controls is an OpenDNS parental control that let's you to change the web filtering level
for each device on the network. To set up standard parental controls, you must download the NETGEAR
genie app on your mobile device.
Circle with Disney is a parental control technology that helps you monitor your children’s devices that are
connected to your network. Circle off ers more parental control f eatures than NETGEAR’s standard parental
controls.
Enable Circle With Disney
Circle with Disney is a parental control technology that helps you monitor your children’s devices that are
connected to your network.
You can enable Circle using your router web interface or you can enable Circle using the Circle app.
After you enable Circle, you can do the following with the Circle app:
• Set time limits for daily Internet usage
• Set individual filter levels for each family member
• Set a bedtime for your family member's devices
• Pause the Internet
• Manage your family’s mobile devices across all networks with Circle Go
For more information about Circle with Disney, visit www.netgear.com/circle.
Enable Circle With Disney On Your Router
You can enable Circle using the router web interface, but you must use the Circle app to finish setting up
your Circle account.
Before enabling Circle, make sure that your router is running the latest firmware and that your router is in
router mode.Your router must be in router mode to work with Circle.You can't enable Circle if your router
is in bridge mode.
To enable Circle with Disney:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Makes sure that your router is in router mode.
For more information, see Enable Router Mode on page 54.
Control Access to the Internet
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Orbi WiFi System
5. Update your router's firmware.
For more information, see Update the Router and Satellite Firmware on page 58.
The enable Circle with Disney page displays after the firmware is updated.
6. Click the ENABLE button.
The Parental Controls page displays.
7. Move the slider to the right to enable Circle with Disney.
You can only enable one parental controls service.Note
8. Click the Apply button.
The links to download the Circle app displays.
9. Download the Circle app on your mobile device.
10. Launch the Circle app and tap the LET’S GO button.
The Account Details page displays.
11. Complete the fields on the Account Details page and tap the CONTINUE button.
The Add Phone Number page displays.
12. Enter your cell phone number and tap the SEND CODE button.
A code is sent to the cell phone number that you provided.
13. Enter the code that was sent to your cell phone.
The Circle app verifies the code.
14. Tap the AWESOME button.
15. Select a subscription plan and follow the onscreen instructions to set up your preferences.
Circle with Disney is enabled on your NETGEAR router.
Enable Circle With Disney Using the Circle App
Before enabling Circle, make sure that your router is in router mode.Your router must be in router mode to
work with Circle.You can't enable Circle if your router is in bridge mode. For more information, see Enable
Router Mode on page 54.
If your router is not running the latest firmware, the Circle app checks your router's firmware and updates
the firmware for you.
To enable Circle with Disney using the Circle app:
1. Make sure that your mobile device is connected to your router's network.
2. Download the Circle app on your mobile device.
3. Launch the Circle app.
4. Follow the prompts to set up Circle.
Control Access to the Internet
29
Orbi WiFi System
Enable Standard Parental Controls
NETGEAR's standard parental controls is an OpenDNS parental control that let's you to change the web
filtering level for each device on the network.To set up standard parental controls, you must download the
NETGEAR genie app on your mobile device. For more information about NETGEAR's standard parental
controls, visit http://www.netgear.com/lpc.
To enable standard parental controls:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Parental Controls.
The Parental Controls page displays.
5. Move the slider to the right to enable Standard Parental Controls.
You can only enable one parental controls service.Note
6. Click the Apply button.
7. Download the NETGEAR genie app on your mobile device.
For more information, see http://www.netgear.com/lpc.
8. Launch the NETGEAR genie app.
9. Tap Parental Controls.
Follow the prompts to setup parental controls.
Allow or Block Access to Your Network
You can use access control to block access to your network.
To set up access control:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin.The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
Control Access to the Internet
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