Netgear CBK752 User Manual

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User Manual

Orbi Whole Home WiFi System With Built-in Cable Modem

Models:

Orbi Cable Modem Router CBR750 Orbi Satellite Model RBS750

NETGEAR, Inc.

350 E. Plumeria DriveSeptember 2020 San Jose, CA 95134, USA202-12053-01

Orbi WiFi System

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Customer-owned cable modem routers might not be compatible with certain Internet service providers (ISPs). Check with your ISP to confirm that this NETGEAR cable modem router is allowed on your ISP’s network.

If you are experiencing trouble installing your NETGEAR product, contact NETGEAR at 1-866-874-8924.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Note to CATV System Installer: The Coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical.

Trademarks

Chapter 1 Hardware Setup

Orbi Cable Modem Router Model CBR750 Hardware Overview....8

Orbi Satellite Model RBS750 Hardware Overview...........................9

Orbi Cable Modem Router Model CBR750 LEDs............................9

Orbi Satellite Model RBS750 LEDs...................................................10

Labels...................................................................................................11

System Requirements........................................................................12

Connect your router...........................................................................14

Install your Orbi Whole Home WiFi System....................................16

Set Up and Activate Using the NETGEAR Orbi App.................16

Set Up and Activate Using the Orbi Cable Modem Router Web

Interface..........................................................................................17

Perform a Speed Test.........................................................................17

Chapter 2 Connect to the Network and Access the Cable Modem Router

Connect to the Network....................................................................19

Wired Connection..........................................................................19

WiFi Connection.............................................................................19

WiFi Connection Using WPS........................................................20

Types of Logins...................................................................................20

Use a Web Browser to Access the Cable Modem Router.............21

Automatic Internet Setup..............................................................21

Chapter 3 Specify Your Internet Settings

View Modem Router Initialization.....................................................24

Specify the Cable Connection Starting Frequency........................24

Manually set up the Internet connection.........................................25

Specify an Internet connection without a login..............................25

Manage an IPv6 Internet connection...............................................27

Requirements for entering IPv6 addresses.................................27

Specify IPv6 Internet connections................................................27

Change the MTU size.........................................................................28

Orbi WiFi System

Chapter 4 Control Access to the Internet

Allow or block access to your network............................................31

Use keywords to block Internet sites...............................................32

Delete keywords that are used to block Internet sites...................33

Avoid blocking on a trusted computer............................................34

Block services from the Internet.......................................................34

Manage network access control lists...............................................36

Schedule when to block Internet sites and services......................36

Set up security event email notifications.........................................37

Chapter 5 Optimize Performance

Enable or disable Wi-Fi Multimedia Quality of Service.................41

Improve network connections with Universal Plug and Play........42

Chapter 6 Specify Network Settings

View or change WAN settings..........................................................45

Manage Dynamic DNS.......................................................................46

Set up a new Dynamic DNS account...........................................46

Specify a Dynamic DNS account that you already created......47

Change the Dynamic DNS settings.............................................48

Set up a default DMZ server..............................................................49

Change the router’s device name....................................................50

Change the LAN TCP/IP settings......................................................50

Use the router as a DHCP server......................................................52

Disable the DHCP server feature in the router...............................53

Manage reserved LAN IP addresses................................................54

Reserve an IP address....................................................................54

Edit a reserved IP address............................................................55

Delete a reserved IP address entry..............................................55

Manage custom static routes............................................................56

Set up a static route.......................................................................56

Edit a static route...........................................................................57

Delete a static route.......................................................................58

Specify basic WiFi settings................................................................59

Change the WiFi password or security level...................................60

Set up a guest WiFi network.............................................................61

Set up router mode............................................................................62

Generate a new backhaul password................................................63

Chapter 7 Manage Your Network

Update the router and satellite firmware........................................66

Check for firmware updates.........................................................66

Manually update firmware............................................................67

Orbi WiFi System

Manually update satellite firmware..............................................67

Manually update cable modem router firmware.......................68

Change the admin password............................................................69

Enable admin password reset...........................................................69

Reset the admin password................................................................70

View router status and usage information.......................................71

Display Internet port statistics...........................................................71

Check the Internet connection status..............................................72

View satellite status............................................................................73

View and manage logs of router activity.........................................74

View devices connected to the network or edit device

information..........................................................................................75

View devices connected to the network.....................................75

Edit device information on the Attached Devices page...........76

View satellites connected to the network or edit satellite

information..........................................................................................76

View satellites connected to the network...................................76

Edit satellite information that displays on the Attached Devices

page.................................................................................................77

Monitor Internet traffic.......................................................................78

Manage the router configuration file...............................................79

Back up settings.............................................................................80

Restore configuration settings.....................................................80

Erase the current configuration settings.....................................81

Remotely access your router using the Orbi app...........................81

Chapter 8 Customize Internet Traffic Rules for Ports

Manage port forwarding to a local server.......................................83

Set up port forwarding to a local server......................................83

Add a custom port forwarding service........................................84

Edit a port forwarding service......................................................85

Delete a port forwarding entry.....................................................86

How the router implements the port forwarding rule...............86

Application example: Make a local web server public.............87

Manage port triggering.....................................................................87

Add a port triggering service.......................................................88

Disable port triggering or change the time-out period............89

Application example: Port triggering for Internet Relay Chat..89

Chapter 9 Use VPN to Access Your Network

Set up a VPN connection...................................................................92

Specify VPN service in the router.....................................................92

Install OpenVPN software..................................................................93

Install OpenVPN software on your Windows-based computer.93

Orbi WiFi System

Install OpenVPN software on your Mac computer....................96

Install OpenVPN software on an iOS device..............................97

Install OpenVPN software on an Android device......................97

Use a VPN tunnel on your Windows-based computer..................98

Use VPN to access your Internet service at home........................100

Set up VPN client Internet access in the router........................100

Block VPN client Internet access in the router.........................101

Use a VPN tunnel to access your Internet service at home....101

Chapter 10 Troubleshooting

Troubleshoot With the LEDs...........................................................103

Power LED Is Off..........................................................................103

LEDs Never Turn Off....................................................................103

Internet LED Is Off........................................................................103

Troubleshoot the Cable Internet Connection..............................104

Cannot Log In to the Cable Modem Router.................................104

Changes Not Saved.........................................................................105

WiFi Connectivity..............................................................................105

Troubleshoot Your Network Using the Ping Utility......................106

Test the LAN Path to Your Cable Modem Router....................106

Test the Path From Your Computer to a Remote Device.......107

The router and satellite do not sync..............................................108

Chapter 11 Supplemental Information

Reset to Factory Settings.................................................................111

Factory Settings for Orbi Cable Modem Router CBR750.......111

Factory Settings for Orbi Satellite Model RBS750...................112

Technical Specifications..................................................................114

Technical Specifications for Orbi Cable Modem Router

CBR750.........................................................................................114

Technical specifications for Orbi satellite model RBS750......115

Hardware Setup

You can purchase an Orbi WiFi router, or an Orbi Whole Home WiFi System kit. If you purchased the kit, your package comes with a router and satellite, The following includes instructions for the router and the satellite. If you did not purchase a satellite, skip the instructions about installing a satellite.

This chapter covers the following topics:

• Orbi Cable Modem Router Model CBR750 Hardware Overview

• Orbi Satellite Model RBS750 Hardware Overview

• Orbi Cable Modem Router Model CBR750 LEDs

• Orbi Satellite Model RBS750 LEDs

• Labels

• System Requirements

• Connect your router

• Install your Orbi Whole Home WiFi System

• Perform a Speed Test

For more information about the topics covered in this manual, visit the support website at support.netgear.com.

2 3 4 5

Orbi WiFi System

Orbi Cable Modem Router Model CBR750 Hardware Overview

Figure 1. Orbi cable modem router model front and rear view

1. Ring LED

2. Power LED

3. Downstream LED

4. Upstream LED

5. Online LED

6. Sync button (also used for WPS connection)

7. Ethernet ports

8. Cable coax connector (the satellite does not include a cable coax connector)

9. Reset button

10. DC power connector

User Manual8Hardware Setup

Orbi WiFi System

Orbi Satellite Model RBS750 Hardware Overview

Figure 2. Orbi satellite model RBS20, front and back views

1. Ring LED (not shown in image)

2. Sync button (also used for WPS connection)

3. Ethernet ports

4. Power On/Off button

5. Power LED

6. DC power connector

7. Reset button

Orbi Cable Modem Router Model CBR750 LEDs

You can use the LEDs on the cable modem router to verify status and connections. The following table lists and describes each LED on the top panel of the cable modem router.

User Manual9Hardware Setup

Table 1. LED descriptions

DescriptionLED

Orbi WiFi System

Power

Downstream

Upstream

Internet

Solid White. The cable modem router is receiving power and is functioning normally.

•

Off. The cable modem router is not receiving power.

•

Solid red. The cable modem router is too warm and might overheat. Power off the cable modem

• router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers).

Solid amber. One downstream channel is locked.

•

Solid white. Two or more downstream channels are locked.

•

Blinking white. The cable modem router is scanning for a downstream channel.

•

Off. No downstream channel is locked.

•

Solid amber. One upstream channel is locked.

•

Solid white. Two or more upstream channels are locked.

•

Blinking white. The cable modem router is scanning for an upstream channel.

•

Off. No upstream channel is locked.

•

Solid white. The cable modem router is online.

•

Blinking white. The cable modem router is synchronizing with the cable provider’s cable modem

• router termination system (CMTS).

Off. The cable modem router is offline.

•

You can use the ring LED located on the cable modem router to determine the sync status

Orbi Satellite Model RBS750 LEDs

The following table describes the Power LED and Ring LED behavior for an Orbi satellite.

User Manual10Hardware Setup

Table 2. Orbi satellite LED descriptions

LED BehaviorLED

Orbi WiFi System

Power LED

Ring LED

The Power LED is located above the Power On/Off button on the rear panel.

Solid green. Power is on.

•

Solid amber. The satellite is booting.

•

Blinking amber. The satellite is resetting to factory default settings.

•

Blinking red. The firmware is corrupted.

•

Off. Power is not supplied.

•

The ring LED is located on the top.

White. The satellite is attempting to sync with the cable modem router.

•

Blue. The cable modem router and satellite successfully synced, and the connection between the

• cable modem router is good.

Amber. The cable modem router and satellite successfully synced, and the connection between

• the cable modem router and satellite is fair. Consider moving the satellite closer tothecable modem

router.

Magenta.

• The cable modem router and satellite failed to sync. Move the satellite closer to the cable modem router and try again.

Off. The satellite synced to the cable modem router and is working normally.

•

Labels

The cable modem router label shows the admin login information, WiFi network name and password, serial number, and MAC address.

Figure 3. Cable modem router label

User Manual11Hardware Setup

Made in Vietnam

Orbi WiFi System

The satellite label shows satellite's serial number and MAC address. The satellite label also shows the same WiFi network name and password that's on the cable modem router label.

Figure 4. Cable modem router label

System Requirements

You need the following to install your modem router:

Compatible operating system:

•

- Windows® 7

- Windows 8

- Windows 10

- Windows Vista®

- Windows XP®

- Windows 2000

- Mac OS®

- UNIX®

- Linux®

Compatible web browser:

•

Microsoft® Internet Explorer® 5.0 or higher

Firefox® 2.0 or higher

User Manual12Hardware Setup

Safari® 1.4 or higher

- Google Chrome™ 11.0 or higher

Cable Internet service

•

Orbi WiFi System

User Manual13Hardware Setup

Orbi WiFi System

Connect your router

Power on your router and connect it to a modem.

To cable your cable modem router:

Turn off and disconnect existing modems and routers. If you are replacing a modem that is currently connected in your home, unplug the

modem and plug the new cable modem router into the same outlet.

2. Use a coaxial cable to connect the coaxial cable connector on the cable modem router to the cable wall outlet.

We recommend connecting directly to the cable wall outlet. If you must share the connection, use a 3.5dB (1 to 2) splitter.

3. Connect the power adapter to the cable modem router and plug the power adapter into an electrical outlet.

Wait for the Online LED to light solid white. This process might take up to 10 minutes.

Note: When the Online LED lights, your cable modem router is still not connected to the Internet. You must activate your cable modem router with your ISP.

5. Connect your computer or mobile device to the Orbi cable modem router with WiFi or Ethernet:

• WiFi. Use the WiFi network name (SSID) and password on the cable modem router

label to connect.

• Ethernet. Use an Ethernet cable to connect a computer to an Ethernet port on

the cable modem router. (The computer must have an Ethernet port.)

User Manual14Hardware Setup

Orbi WiFi System

6. Launch a web browser and set up your cable modem router. You are automatically redirected to the cable modem router web interface. If you’re

not redirected, enter orbilogin.com or 192.168.1.1.

7. Follow the prompts. You are asked to do the following:

Agree to the Terms and Conditions.

•

Change your modem router’s admin credentials and set up security questions.

•

Set up your WiFi network name and password.

•

Make sure that you can log in to the cable modem router web interface after the setup.

In a new web browser window, enter orbilogin.com or 192.168.1.1 and then enter the cable modem router admin user name and password.

If the BASIC Home page displays, you are ready to activate your Internet service.

9. Activate your Internet service. Collect the following information before starting to activate your internet service:

Your ISP account information

•

Cable modem router model number, which is CBR750

•

Cable modem router serial number

•

Cable modem router MAC address

•

Your cable modem router’s serial number and MAC address are on the cable modem router label. The following table lists contact information for ISPs that support your cable modem router.

Table 3.

Activation contactCable Internet Provider

1-888-556-1193Cox

Mediacom

1-855-Mediacom

(1-855-633-4226)

1-877-810-6750Optimum

User Manual15Hardware Setup

Table 3. (Continued)

Activation contactCable Internet Provider

1-877-692-2253Sparklight

Note:

Your ISP’s

1-833-267-6094Spectrum

Orbi WiFi System

Xfinity

http://xfinity.com/activate

(Follow the prompts

to activate.)

Note: Your ISP’s contact information might change. You can also find the contact information in your monthly Internet service billing statement.

Install your Orbi Whole Home WiFi System

Set up and activate your Orbi cable modem router and satellite using the NETGEAR Orbi app. If you do not own a smart phone, you can manually set up and activate your cable modem router and satellite without the app.

Set Up and Activate Using the NETGEAR Orbi App

You can use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite.

To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow the prompts.

User Manual16Hardware Setup

Orbi WiFi System

Figure 5. NETGEAR Orbi app

Set Up and Activate Using the Orbi Cable Modem Router Web Interface

If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi cable modem router and satellite, you can use the instructions in the following sections to help you install your cable modem router and satellite.

Perform a Speed Test

To determine the accurate Internet speed, visit the speed test website of your cable Internet provider and perform a speed test.

If your actual speed is lower than your subscribed speed, contact your cable Internet provider.

User Manual17Hardware Setup

Connect to the Network and Access the Cable Modem Router

This chapter contains the following sections:

• Connect to the Network

• Types of Logins

• Use a Web Browser to Access the Cable Modem Router

Orbi WiFi System

Connect to the Network

You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the cable modem router using an Ethernet cable and join the cable modem router’s local area network (LAN).

To connect your computer to the cable modem router with an Ethernet cable:

1. Make sure that the cable modem router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

Connect the other end of the Ethernet cable to one of the cable modem router’s Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

If you're installing your Orbi router for the first time, you can connect to the router's WiFi network by scanning the QR code on your router with the camera app on your mobile device. To scan the QR code with your camera app, your mobile device must have iOS version 11 or later or Android version 10 or later. You can also manually find and select the Orbi router's WiFi network from your WiFi-enabled computer or mobile device.

To find and select the WiFi network:

1. Make sure that the cable modem router or satellite is receiving power (its Power LED is lit).

On your WiFi-enabled computer or mobile device, find and select the WiFi network. The WiFi network name is on the cable modem router label. The WiFi network name

is the same for the cable modem router and the satellite in the Orbi WiFi System.

Note: If you bought the cable modem router and the satellite separately, their default WiFi network names are different.

3. Join the WiFi network and enter the WiFi password. The password is on the cable modem router label.

Access the Cable Modem Router

User Manual19Connect to the Network and

Orbi WiFi System

Your WiFi-enabled computer or mobile device connects to the WiFi network.

WiFi Connection Using WPS

You can connect to the cable modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1. Make sure that the cable modem router is receiving power (its Power LED is lit).

Check the WPS instructions for your computer or WiFi device.

3. Press the Sync button on the cable modem router.

4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

Internet service login. The login that your Internet service provider (ISP) gave you

• logs you in to your Internet service. Your service provider gave you this login

information in a letter or some other way. If you cannot find this login information, contact your service provider.

WiFi network key or password. Your cable modem router and satellite are preset

• with the same WiFi network name (SSID) and password for WiFi access. This

information is on the cable modem router label and the satellite label.

Cable modem router admin login. The cable modem admin login credentials logs

• you in to the cable modem router interface from a web browser as admin. The default

admin user name is admin. The first time you log in to the cable modem router, you are prompted to change the admin password.

Access the Cable Modem Router

User Manual20Connect to the Network and

Orbi WiFi System

Use a Web Browser to Access the Cable Modem Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the cable modem router to view or change its settings. The first time you access the cable modem router, the NETGEAR installation assistant automatically checks to see if your cable modem router can connect to your Internet service.

Automatic Internet Setup

You can set up your cable modem router automatically, or you can use a web browser to access the cable modem router and set up your cable modem router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.

When your Internet service starts, your Internet service provider (ISP) typically gives you all the information needed to connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working, you no longer need to launch the ISP login program on your computer to access the Internet. When you start an Internet application, your cable modem router automatically logs you in.

Installation and basic setup takes about 15 minutes to complete.

To automatically set up your cable modem router:

1. Make sure that your WiFi-enabled computer or mobile device is connected to the cable modem router with an Ethernet cable (wired) or wirelessly with the preset security settings listed on the label.

Note: If you want to change the cable modem router’s WiFi settings, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

2. Launch a web browser. The page that displays depends on whether you accessed the cable modem router

before:

The first time that you set up the Internet connection for your cable modem router,

•

the browser goes to orbilogin.com, and the Orbi login page displays.

If you already set up the Internet connection, enter orbilogin.com in the address

•

field for your browser to start the installation process.

3. Follow the onscreen instructions.

Access the Cable Modem Router

User Manual21Connect to the Network and

Orbi WiFi System

The cable modem router connects to the Internet.

If the browser does not display the web page, do the following:

Make sure that the computer is connected to one of the four LAN Ethernet ports

•

or over WiFi to the cable modem router.

Make sure that the cable modem router is receiving power, and that its Power

•

LED is lit.

Close and reopen the browser or clear the browser cache.

•

Browse to orbilogin.com.

•

If the computer is set to a static or fixed IP address (this setting is uncommon),

•

change it to obtain an IP address automatically from the cable modem router.

If the cable modem router does not connect to the Internet, do the following: a. Review your settings.

b. Make sure that you selected the correct options and typed everything correctly.

Contact your ISP to verify that you are using the correct configuration information.

d. Read Troubleshooting on page 102.

If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Log In to Orbi Web Interface

When you log in to the Orbi, the browser displays the cable modem router web interface. You can use the cable modem router web interface to change the cable modem router or satellite settings.

To log in to your Orbi:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

User Manual22Connect to the Network and

Access the Cable Modem Router

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• View Modem Router Initialization

• Specify the Cable Connection Starting Frequency

• Manually set up the Internet connection

• Specify an Internet connection without a login

• Manage an IPv6 Internet connection

• Change the MTU size

Orbi WiFi System

View Modem Router Initialization

You can track the initialization procedure of the cable modem router and get details about the downstream and upstream cable channel. The time is displayed after the cable modem router is initialized.

The cable modem router automatically goes through the following steps in the provisioning process:

1. Scans and locks the downstream frequency and then ranges the upstream channels.

2. Obtains a WAN address for the cable modem router.

3. Connects to the Internet.

To view the status of the cable modem router initialization:

Launch a web browser from a computer or mobile device that is connected to the cable modem router network.

2. Enter orbilogin.com or 192.168.1.1. A login window opens.

3. Enter the cable modem router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Cable Connection. The Cable Connection page displays.

The Startup Procedure section displays the initialization progress. The page also displays the status of all downstream and upstream channels. (You must scroll down to view all the channels.) The number of downstream and upstream channels that are locked depends on the number of channels that your Internet provider uses.

Specify the Cable Connection Starting Frequency

The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.

User Manual24Specify Your Internet Settings

Orbi WiFi System

To change the starting frequency:

Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter orbilogin.com or 192.168.1.1. A login window opens.

3. Enter the modem router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Cable Connection. The Cable Connection page displays the status of all downstream and upstream

channels.

Enter the starting frequency.

6. Click the Apply button. Your settings are saved.

Manually set up the Internet connection

You can view or change the router’s Internet connection settings.

Specify an Internet connection without a login

To specify the Internet connection settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

4. Select Advanced > Setup > Internet.

User Manual25Specify Your Internet Settings

Orbi WiFi System

The Internet page displays.

5. Select Internet Setup. The Internet Setup page displays.

6. Leave the Does your Internet connection require a login No radio button selected.

If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.

If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

9. Select an Internet IP Address radio button:

Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP

•

address. Your ISP automatically assigns these addresses.

Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP

•

address that your ISP assigned. The gateway is the ISP router to which your router connects.

10. Select a Domain Name Server (DNS) Address radio button:

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.

•

Your ISP automatically assigns this address.

Use These DNS Servers. If you know that your ISP requires specific servers, select

•

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

11. Click the Apply button. Your settings are saved.

User Manual26Specify Your Internet Settings

Orbi WiFi System

Manage an IPv6 Internet connection

The router supports many different types of IPv6 Internet connections for which you can specify the settings manually.

Requirements for entering IPv6 addresses

IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following errors invalidate an IPv6 address:

More than eight groups of hexadecimal quartets

•

More than four hexadecimal characters in a quartet

•

More than two colons in a row

•

Specify IPv6 Internet connections

You can set up an IPv6 Internet connection if the router does not detect it automatically.

To set up an IPv6 Internet connection:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.

5. Select an IP Address Assignment radio button:

Use DHCP Server. This method passes more information to LAN devices, but

•

some IPv6 systems might not support the DHCv6 client function.

Auto Config. This is the default setting.

•

This setting specifies how the modem router assigns IPv6 addresses to the home network (the LAN).

User Manual27Specify Your Internet Settings

Orbi WiFi System

6. Click the Apply button. Your settings are saved.

Change the MTU size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

You experience problems connecting to your ISP or other Internet service, and the

• technical support of either the ISP or NETGEAR recommends changing the MTU

setting. These web-based applications might require an MTU change:

A secure website that does not open, or displays only part of a web page

- Yahoo email

- MSN portal

You use VPN and experience severe performance problems.

•

You used a program to optimize MTU for performance reasons, and now you are

• experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

To change the MTU size:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

User Manual28Specify Your Internet Settings

Orbi WiFi System

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

In the MTU Size field, enter a value from 64 to 1500.

6. Click the Apply button. Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away. The following table describes common MTU sizes and applications.

Table 4. Common MTU sizes

ApplicationMTU

1500

The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE

or VPN, and is the default value for NETGEAR routers, adapters, and switches.

Used in PPPoE environments.1492

Maximum size to use for pinging. (Larger packets are fragmented.)1472

Used in some DHCP environments.1468

Used in PPTP environments or with VPN.1436

Typical value to connect to dial-up ISPs.576

User Manual29Specify Your Internet Settings

Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.

This chapter includes the following sections:

• Allow or block access to your network

• Use keywords to block Internet sites

• Delete keywords that are used to block Internet sites

• Avoid blocking on a trusted computer

• Block services from the Internet

• Manage network access control lists

• Schedule when to block Internet sites and services

• Set up security event email notifications

Orbi WiFi System

Allow or block access to your network

You can use access control to block access to your network.

To set up access control:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control. The Access Control page displays.

5. Select the Turn on Access Control check box. You must select this check box before you can specify an access rule and use the

Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list.

6. Select an access rule:

Allow all new devices to connect. With this setting, if you buy a new device, it

•

can access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.

Block all new devices from connecting. With this setting, if you buy a new

•

device, before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.

7. To allow the computer or device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button.

User Manual31Control Access to the Internet

Orbi WiFi System

To view a list of allowed or blocked devices that are not connected, click one of the following links:

View list of allowed devices not currently connected to the network

•

View list of blocked devices not currently connected to the network

•

The list displays.

9. Click the Apply button. Your settings are saved.

Use keywords to block Internet sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.

To block Internet sites:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5. Select a keyword blocking option:

Per Schedule. Turn on keyword blocking according to a schedule that you set.

•

(See Schedule When to Block Internet Sites and Services on page 56.)

Always. Turn on keyword blocking all the time, independent of the Schedule

•

page.

In the Type keyword or domain name here field, enter a keyword or domain that you want to block.

User Manual32Control Access to the Internet

Orbi WiFi System

For example:

Specify XXX to block http://www.badstuff.com/xxx.html.

•

Specify .com if you want to allow only sites with domain suffixes such as .edu or

•

.gov.

Enter a period (.) to block all Internet browsing access.

•

7. Click the Add Keyword button. The keyword is added to the keyword list. The keyword list supports up to 32 entries.

8. Click the Apply button. Keyword blocking takes effect.

Delete keywords that are used to block Internet sites

To delete keywords that are used to block Internet sites:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

Do one of the following:

To delete a single word, select it and click the Delete Keyword button.

•

The keyword is removed from the list.

To delete all keywords on the list, click the Clear List button.

•

All keywords are removed from the list.

6. Click the Apply button.

User Manual33Control Access to the Internet

Orbi WiFi System

Your settings are saved.

Avoid blocking on a trusted computer

You can exempt one trusted computer from blocking. The computer that you exempt must be assigned a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage reserved LAN IP addresses on page 54.

To specify a trusted computer:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.

In the Trusted IP Address field, enter the IP address of the trusted computer.

7. Click the Apply button. Your settings are saved.

Block services from the Internet

You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.

To block services:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

User Manual34Control Access to the Internet

Orbi WiFi System

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Services. The Block Services page displays.

Specify when to block the services:

To block the services all the time, select the Always radio button.

•

To block the services based on a schedule, select the Per Schedule radio button.

•

For information about how to specify the schedule, see Schedule when to block Internet sites and services on page 36.

6. Click the Add button. The Block Services Setup page displays.

7. To add a service that is in the Service Type list, select the application or service. The settings for this service automatically display in the fields.

To add a service or application that is not the list, select User Defined. a.

If you know that the application uses either TCP or UDP, select the appropriate protocol.

Otherwise, select TCP/UDP (both).

b. Enter the starting port and ending port numbers.

If the service uses a single port number, enter that number in both fields.

•

To find out which port numbers the service or application uses, you can contact

• the publisher of the application, ask user groups or newsgroups, or search on the Internet.

To specify how to filter the services, select one of the following radio buttons:

Only This IP Address. Block services for a single computer.

•

IP Address Range. Block services for a range of computers with consecutive IP

• addresses on your network.

All lP Addresses. Block services for all computers on your network.

•

10. Click the Add button.

User Manual35Control Access to the Internet

Orbi WiFi System

Your settings are saved.

Manage network access control lists

You can use access control to block or allow access to your network.

To manage devices that are allowed or blocked:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control.

The Access Control page displays.

5. Select the Turn on Access Control check box.

Click the View list of allowed devices not currently connected to the network link.

The list displays.

Select the check box for a device.

Use the Add button, Edit button, and Remove from the list button as needed.

9. Click the Apply button.

Your settings are saved.

Schedule when to block Internet sites and services

When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the router to block, see Use keywords to block Internet sites on page 32 and Avoid blocking on a trusted computer on page 34.

User Manual36Control Access to the Internet

Orbi WiFi System

To schedule blocking:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Schedule.

Specify when to block keywords and services:

Days to Block. Select the check box for each day that you want to block the

• keywords or select the Every Day check box, which automatically selects the

check boxes for all days.

Time of Day to Block. Select a start and end time in 24-hour format, or select

• All Day for 24-hour blocking.

Select your time zone from the list.

If you live in a region that observes daylight saving time, select the Automatically adjust for daylight savings time check box.

8. Click the Apply button.

Your settings are saved.

Set up security event email notifications

The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services.

To set up email notifications:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

User Manual37Control Access to the Internet

Orbi WiFi System

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > E-mail.

The E-mail page displays.

Select the Turn Email Notification On check box.

In the Primary E-mail Address field, enter the email address to which logs and alerts are sent.

This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com).

You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.

In the Outgoing Mail Server Port Number field, enter your mail server’s port number.

You might be able to find this information in the configuration window of your email program.

If your outgoing email server requires authentication, select the My Mail Server requires authentication check box and do the following:

In the User Name field, type the user name for the outgoing email server.

•

In the Password field, type the password for the outgoing email server.

•

10. To send alerts immediately, select the Send Alerts Immediately check box.

Email alerts are sent immediately when someone attempts to visit a blocked site.

11.

To send logs based on a schedule, specify these settings:

From Send logs according to this schedule menu, select the schedule type.

•

From the Day menu, select the day.

•

From the Time menu, select the time, and select the am or pm radio button.

•

12. Click the Apply button.

Your settings are saved.

User Manual38Control Access to the Internet

Orbi WiFi System

Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the router memory. If the router cannot email the log and the log buffer fills, the router overwrites the log.

User Manual39Control Access to the Internet

Optimize Performance

This chapter contains the following sections:

• Enable or disable Wi-Fi Multimedia Quality of Service

• Improve network connections with Universal Plug and Play

Orbi WiFi System

Enable or disable Wi-Fi Multimedia Quality of Service

Wi-Fi Multimedia Quality of Service (WMM QoS) prioritizes WiFi voice and video traffic over the WiFi link. WMM QoS is automatically enabled.

WMM QoS prioritizes WiFi data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled for both it and the client running that application. Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category, which receives a lower priority than voice and video.

To enable or disable WMM QoS:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings.

The Advanced Wireless Settings page displays.

In the Advanced Wireless Settings (2.4GHz b/g/n/ax), do one of the following:

To enable WMM for the 2.4 GHz radio, select the Enable WMM (Wi-Fi

• multimedia) settings (2.4GHz b/g/n/ax) check box. (This is the default selection.)

To disable WMM for the 2.4 GHz radio, clear the Enable WMM (Wi-Fi

• multimedia) settings (2.4GHz b/g/n/ax) check box.

In the Advanced Wireless Settings (5GHz 802.11a/n/ac/ax) section, do one of the following:

To enable WMM for the 5 GHz radio, select the Enable WMM (Wi-Fi multimedia)

• settings (5GHz a/n/ac/ax) check box. (This is the default selection.)

To disable WMM for the 5 GHz radio, clear the Enable WMM (Wi-Fi multimedia)

• settings (5GHz a/n/ac/ax) check box.

User Manual41Optimize Performance

Orbi WiFi System

7. Click the Apply button.

Your settings are saved.

Improve network connections with Universal Plug and Play

Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance, enable UPnP.

To enable Universal Plug and Play:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > UPnP.

The UPnP page displays.

5. Select the Turn UPnP On check box.

By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control router resources, such as port forwarding.

6. Type the advertisement period in minutes. The advertisement period specifies how often the router broadcasts its UPnP

information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status but can significantly reduce network traffic.

7. Type the advertisement time to live in hops.

User Manual42Optimize Performance

Orbi WiFi System

The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing

the router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

To refresh the information in the UPnP Portmap Table, click the Refresh button.

User Manual43Optimize Performance

Specify Network Settings

This chapter includes the following sections:

• View or change WAN settings

• Manage Dynamic DNS

• Set up a default DMZ server

• Change the router’s device name

• Change the LAN TCP/IP settings

• Use the router as a DHCP server

• Disable the DHCP server feature in the router

• Manage reserved LAN IP addresses

• Manage custom static routes

• Specify basic WiFi settings

• Change the WiFi password or security level

• Set up a guest WiFi network

• Set up router mode

• Generate a new backhaul password

Orbi WiFi System

View or change WAN settings

You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.

To view the WAN settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup The WAN Setup page displays.

View or change the following settings:

Disable Port Scan and DoS Protection. DoS protection protects your LAN against

•

denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box only in special circumstances.

Default DMZ Server. This feature is sometimes helpful when you are playing

•

online games or videoconferencing, but it makes the firewall security less effective. See Set up a default DMZ server on page 49.

Respond to Ping on Internet Port. This feature allows your router to be

•

discovered. Use this feature only as a diagnostic tool or if you have a specific reason.

Disable IGMP Proxying. IGMP proxying allows a computer on the local area

•

network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, select this check box to disable it.

MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most

•

Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU size on page 28.

NAT Filtering. Network Address Translation (NAT) determines how the router

•

processes inbound traffic. Secured NAT protects computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point

User Manual45Specify Network Settings

Orbi WiFi System

applications, or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work.

Disable SIP ALG. The application-level gateway (ALG) for the Session Initiation

•

Protocol (SIP) is enabled by default for enhanced address and port translation. However, some types of VoIP and video traffic might not work well when the SIP ALG is enabled. For this reason, the router provides the option to disable the SIP ALG.

6. Click the Apply button. Your settings are saved.

Manage Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you must set up the router to use Dynamic DNS. Then the router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Set up a new Dynamic DNS account

To set up Dynamic DNS and register for a free NETGEAR account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

User Manual46Specify Network Settings

Orbi WiFi System

4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider list, select NETGEAR.

7. Select the No radio button.

In the Host Name field, type the name that you want to use for your URL. The host name is sometimes called the domain name. Your free URL includes the

host name that you specify, and ends with mynetgear.com. For example, specify MyName.mynetgear.com.

In the Email field, type the email address that you want to use for your account.

10.

In the Password (6-32 characters) field, type the password for your account.

11.

To agree to the terms of service, select the check box above the Register button.

12. Click the Register button.

13.

Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service.

14. To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status.

Specify a Dynamic DNS account that you already created

If you already own a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

To set up Dynamic DNS if you already created an account:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

User Manual47Specify Network Settings

Orbi WiFi System

6. In the Service Provider list, select your provider.

7. Select the Yes radio button. The page adjusts and displays to show the Status, Cancel, and Apply buttons.

In the Host Name field, type the host name (sometimes called the domain name) for your account.

For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account.

10.

For a NETGEAR account, in the Email field, type the email address for your account.

11.

In the Password (6-32 characters) field, type the password for your DDNS account.

12. Click the Apply button. Your settings are saved.

13.

To verify that your Dynamic DNS service is enabled in the router, click the Show Status button.

A message displays the Dynamic DNS status.

Change the Dynamic DNS settings

To change your settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Dynamic DNS. The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6. Click the Apply button. Your settings are saved.

User Manual48Specify Network Settings

Orbi WiFi System

Set up a default DMZ server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, you can specify that the router forwards the traffic to one computer on your network. This computer is called the default DMZ server.

To set up a default DMZ server:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup. The WAN Setup page displays.

Select the Default DMZ Server check box.

6. Type the IP address.

7. Click the Apply button. Your settings are saved.

User Manual49Specify Network Settings

Orbi WiFi System

Change the router’s device name

The router’s device name is its model number. This device name displays in a file manager when you browse your network.

To change the router’s device name:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Device Name. The Device Name page displays.

In the Device Name field, type a new name.

6. Click the Apply button. Your settings are saved.

Change the LAN TCP/IP settings

The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The router’s default LAN IP configuration is as follows:

LAN IP address. 192.168.1.1

•

Subnet mask. 255.255.255.0

•

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.

User Manual50Specify Network Settings

Orbi WiFi System

To change the LAN TCP/IP settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

In the IP Address field, type the IP address.

In the IP Subnet Mask, type the subnet mask of the router. The IP address and subnet mask identifies which addresses are local to a specific

device and which must be reached through a gateway or router.

7. Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information

with other routers.

a. Select the RIP direction:

Both. The router broadcasts its routing table periodically and incorporates

• information that it receives.

Out Only. The router broadcasts its routing table periodically.

•

In Only. The router incorporates the RIP information that it receives.

•

b. Select the RIP version:

Disabled. This is the default setting.

•

RIP-1. This format is universally supported. It is adequate for most networks,

• unless you are using an unusual network setup.

RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the

• routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

8. Click the Apply button.

Your settings are saved.

User Manual51Specify Network Settings

Orbi WiFi System

If you changed the LAN IP address of the router, you are disconnected when this change takes effect.

9. To reconnect, close your browser, relaunch it, and log in to the router.

Use the router as a DHCP server

By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

These addresses must be part of the same IP address subnet as the router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 and 192.168.1.254, although you can save part of the range for devices with fixed addresses.

To use the router as a DHCP server and specify the pool of IP addresses that the router assigns:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

If you previously disabled the DHCP server feature, select the Use Router as DHCP Server check box.

Specify the range of IP addresses that the router assigns: a.

In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default starting IP address is 192.168.1.2.

In the Ending IP Address field, enter the number at the end of the range of IP addresses. This IP address must be in the same subnet as the router. The default ending IP address is 192.168.1.254.

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7. Click the Apply button.

Your settings are saved.

The router delivers the following parameters to any LAN device that requests DHCP:

An IP address from the range that you defined

•

Subnet mask

•

Gateway IP address (the router’s LAN IP address)

•

DNS server IP address (the router’s LAN IP address)

•

Disable the DHCP server feature in the router

By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.

You can use another device on your network as the DHCP server, or specify the network settings of all your computers.

To disable the DHCP server feature in the router:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Clear the Use Router as DHCP Server check box.

6. Click the Apply button.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router.

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Manage reserved LAN IP addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP address

To reserve an IP address:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

In the Address Reservation section of the page, click the Add button.

In the IP Address field, type the IP address to assign to the computer or server. The page adjusts.

Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.

Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here.

9. Click the Apply button.

The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

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Edit a reserved IP address

To edit a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Edit button.

The Address Reservation page displays.

7. Change the settings.

8. Click the Apply button.

Your settings are saved.

Delete a reserved IP address entry

To delete a reserved address entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

A login window opens.

3. Enter the admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

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5. Select the radio button next to the reserved address.

6. Click the Delete button.

The address is removed.

Manage custom static routes

Typically, you do not need to add static routes unless you use multiple routers or multiple IP subnets on your network.

As an example of when a static route is needed, consider the following case:

Your main Internet access is through a cable modem to an ISP.

•

Your home network includes an ISDN router for connecting to the company where

• you are employed. This router’s address on your LAN is 192.168.1.100.

Your company’s network address is 134.177.0.0.

•

When you set up your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you try to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the company firewall is likely to deny the request.

In this case you must define a static route, telling your router to access 134.177.0.0 through the ISDN router at 192.168.1.100. Here is an example:

The Destination IP Address and IP Subnet Mask fields specify that this static route

• applies to all 134.177.x.x addresses.

The Gateway IP Address field specifies that all traffic for these addresses will be

• forwarded to the ISDN router at 192.168.1.100.

The Private check box is selected only as a precautionary security measure in case

• RIP is activated.

Set up a static route

To set up a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.

5. Click the Add button. The page adjusts.

In the Route Name field, type a name for this static route (for identification purposes only.)

7. To limit access to the LAN only, select the Private check box. If Private is selected, the static route is not reported in RIP.

Select the Active check box to make this route take effect.

Type the IP address of the final destination.

10.

Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255.

11. Type the gateway IP address. This address must be on the same LAN segment as the router.

12.

Type a number from 2 through 15 as the metric value. This value represents the number of routers between your network and the

destination. Usually, a setting of 2 or 3 works.

13. Click the Apply button. The static route is added.

Edit a static route

To edit a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Edit button. The Static Routes page adjusts.

Edit the route information.

8. Click the Apply button. Your settings are saved.

Delete a static route

To delete a static route:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays.

In the table, select the radio button for the route.

6. Click the Delete button. The route is removed from the table.

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Specify basic WiFi settings

The router and satellite come preset with the same WiFi network name (SSID) and the same WiFi security. You can find the SSID and password on the router label and on the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite.

If you change your WiFi settings, make a note of the new settings and store it in a safe place where you can easily find it.

If your computer or mobile device is using a WiFi connection when you change the network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the router.

To specify basic WiFi settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Settings page displays.

To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID

is randomly generated and is on the router’s label. If you change the name, make sure to write down the new name and keep it in a safe place.

6. To change the WiFi channel, select a number in the Channel list. In some regions, not all channels are available. Do not change the channel unless

you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with different channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and

10).

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7. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

If you are using a WiFi connection and you changed the SSID, you are disconnected from the network.

8. Make sure that you can connect to the WiFi network with its new settings. If you cannot connect using WiFi, check the following:

Is your WiFi-enabled computer or mobile device connected to another WiFi

•

network in your area? Some WiFi devices automatically connect to the first open network without WiFi security that they discover.

Is your computer or WiFi device trying to connect to your network with its old

•

settings (before you changed the settings)? If so, update the WiFi network selection in your computer or WiFi device to match the current settings for your network.

Change the WiFi password or security level

To change the WPA settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless. The Wireless Settings page displays.

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5. Under Security Options, select a WPA radio button:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

WPA3-Personal [SAE]

•

The WPA3 option uses the newest standard for the strongest security.

Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.

The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use.

For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters.

Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Set up a guest WiFi network

To set up a guest WiFi network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the Orbi admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Network. The Guest Network Settings page displays.

5. Select the Enable Guest Network check box.

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6. To change the network name, type a new name in the Guest Wireless Network Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. If you change the name, make sure to write down the new name and keep it in a safe place.

By default, security and encryption are disabled for the guest WiFi network. (Under Security Options, the None radio button is selected).

To enable security and encryption for the guest WiFi network, under Security Options, select a WPA radio button:

WPA2-PSK [AES]

•

WPA-PSK [TKIP] + WPA2-PSK [AES]

•

WPA3-Personal [AES]

•

The WPA3 option uses the newest standard for the strongest security.

Some older computers and WiFi devices cannot use WPA3 or WPA2. If your network includes old computers and WiFi devices, select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.

The Password (Network Key) field displays.

In the Password (Network Key) field, enter the network key (password) that you want to use.

For WPA and WPA2, it is a text string from 8 to 63 characters. For WPA3, it is a text string from 8 to 127 characters.

Write down the new password and keep it in a secure place for future reference.

10. Click the Apply button. Your settings are saved. The router sends the new settings to the satellite.

Set up router mode

By default, the Orbi router functions as both a router and WiFi access point, but you can set it to bridge-only mode.

To set up the Orbi router as both a router and WiFi access point, or do set it up for bridge-only mode:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

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3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Router / Bridge Mode. The Router / Bridge Mode page displays.

5. Select the Router Mode radio button to select router mode, or select the Bridge

Mode radio button to select bridge mode.

Note: While bridge mode is enabled, WiFi access is completely disabled.

The page adjusts.

6. Click the Apply button. Your settings are saved.

Generate a new backhaul password

The backhaul password is a security key that is used in WiFi communication between the router and the satellite. You can generate a new backhaul password. After you generate a new backhaul password, you must use the Sync button to build a new backhaul connection so that the router and satellite can communicate with each other using WiFi.

To generate a new backhaul password:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays.

5. In the Backhaul Password section, click the Generate button.

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The router generates a new backhaul password.

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Manage Your Network

This chapter describes the router settings for administering and maintaining your router and home network.

The chapter includes the following sections:

• Update the router and satellite firmware

• Change the admin password

• Enable admin password reset

• Reset the admin password

• View router status and usage information

• Display Internet port statistics

• Check the Internet connection status

• View satellite status

• View and manage logs of router activity

• View devices connected to the network or edit device information

• View satellites connected to the network or edit satellite information

• Monitor Internet traffic

• Manage the router configuration file

• Remotely access your router using the Orbi app

Orbi WiFi System

Update the router and satellite firmware

You can use the router web interface to check if new firmware is available and update your router and satellite, or you can manually update the firmware for your router and satellite.

Check for firmware updates

To check for new firmware and update your router and satellite:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Online Update. The Firmware Update page displays.

5. Click the Check button. The router checks to see if new firmware is available for the router and satellite.

If new firmware is available, click the Update All button. The router locates and downloads the firmware for the router and satellite and begins

the update.

Note: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page. Do not turn off the router or satellite.

When the upload is complete, your router and satellite restart. The update process typically takes about one minute. Read the new firmware release notes to find out if you must reconfigure the router after updating.

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Manually update firmware

If a satellite is connected to your router, you can log in to the router to manually upload the firmware on your satellite.

WARNING: We recommend that you always update the firmware on your satellite first,

and then update your router. Also, do not update the firmware on your router and satellite at the same time, and do not update more than one Orbi device (router or satellite) at a time. If you need to update more than one Orbi device, wait for the first Orbi device to finish updating before updating your next Orbi device.

To manually update the firmware on your Orbi router and satellite, follow these high level steps:

Visit netgear.com/support and download the firmware for both your Orbi router and satellite.

Update the firmware on your Orbi satellite. For more information, see Manually update satellite firmware on page 67.

Update the firmware on your Orbi router. For more information, see Manually update cable modem router firmware on page

68.

Manually update satellite firmware We recommend that you update your

satellite’s firmware before you update the router’s firmware.

To manually update your satellite’s firmware:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

5. Select the check box next to your satellite’s model name. If you have more than one satellite, only update one satellite at a time. You must wait

for the first satellite to finish updating before updating the next satellite.

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6. Click the Update button. The Orbi satellite Firmware Update window opens.

If the browser ask you for the admin password, enter the same password that you entered for the router.

8. Click the BROWSE button.

Locate and select the satellite firmware file that you downloaded. The firmware file name ends in .img or .chk.

10. Click the UPLOAD button. It takes a few minutes to complete the process.

11.

After Orbi satellite finishes updating, select Status and double-check the firmware version on the Status page.

The firmware on your Orbi satellite is updated.

Manually update cable modem router firmware We recommend that you

update your router’s firmware after you update the satellite’s firmware.

WARNING: Make sure that your satellite completes its firmware update before you

update your router’s firmware.

To manually update your router’s firmware:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.

5. Click the Browse button.

Locate and select the router firmware file you downloaded. The firmware file name ends in .img.

7. Click the Upload button.

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The firmware is updated.

Change the admin password

This feature let you change the default password that is used to log in to the router with the user name admin. This password is not the one that you use to access the Orbi WiFi network.

Note: Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

To set the password for the user name admin:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password. The Set Password page displays.

5. Type the old password, and type the new password twice.

6. To be able to reset the password, select the Enable Password Reset check box. We recommend that you enable password reset.

7. Click the Apply button. Your settings are saved.

Enable admin password reset

The router admin password is used to log in to your router web interface. We recommend that you enable the password reset feature so that you can reset the password if it is

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forgotten. This reset process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.

To enable password reset:

Launch a web browser from a computer or WiFi device that is connected to the network.

Enter http://www.routerlogin.net. A login window opens.

3. Enter the admin user name and password. The user name is admin. The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password. The Set Password page displays.

5. Select the Enable Password Reset check box.

6. Select two security questions and provide answers to them.

7. Click the Apply button. Your settings are saved.

Reset the admin password

If you set up the password reset feature, you can reset your router admin password if you forgot it.

To reset your admin password:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Click the Cancel button. If password reset is enabled, you are prompted to enter the router's serial number.

You can find the router's serial number on the router label.

Enter the router's serial number in the field.

5. Click the Continue button.

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You are requested to enter a new admin password and to set new security questions.

6. Enter your new admin password, set new security questions, and click the Next button.

Your settings are saved.

7. Click the Login button. A login window opens.

8. With your new admin password, log in to the router.

View router status and usage information

To view router status and usage information:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab. The ADVANCED Home page displays the router status.

Display Internet port statistics

To display Internet port statistics:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

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The BASIC Home page displays.

4. Click the ADVANCED tab.

5. In the Internet Port pane, click the Show Statistics button. The Show Statistics window opens and displays following information:

System Up Time. The time elapsed since the router was last restarted.

•

Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each

•

port, the page displays the following information:

Status. The link status of the port.

TxPkts. The number of packets transmitted on this port since reset or manual clear.

RxPkts. The number of packets received on this port since reset or manual clear.

Collisions. The number of collisions on this port since reset or manual clear.

Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN ports.

Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports.

- Up Time. The time elapsed since this port acquired the link.

- Poll Interval. The interval at which the statistics are updated in this page.

To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button.

7. To stop the polling entirely, click the Stop button.

Check the Internet connection status

To check the Internet connection status:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password.

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The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab.

5. In the Internet Port pane, click the Connection Status button. The Connection Status window opens and displays the following information

IP Address. The IP address that is assigned to the router.

•

Subnet Mask. The subnet mask that is assigned to the router.

•

Default Gateway. The IP address for the default gateway that the router

•

communicates with.

DHCP Server. The IP address for the Dynamic Host Configuration Protocol server

•

that provides the TCP/IP configuration for all the computers that are connected to the router.

DNS Server. The IP address of the Domain Name Service server that provides

•

translation of network names to IP addresses.

Lease Obtained. The date and time when the lease was obtained.

•

Lease Expires. The date and time that the lease expires.

•

To return the status of all items to 0, click the Release button.

To refresh the page, click the Renew button.

8. To exit the page, click the Close Window button.

View satellite status

To view your satellite’s status, it must be connected to your Orbi network.

To view your satellite’s status:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

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4. Select Attached Devices. The Attached Devices page displays.

In the Connected Satellites section, find your satellite’s IP address.

6. Enter your satellite’s IP address in your web browser’s address bar. A login window opens.

Enter the same admin user name and password that you entered for the router. The satellite’s status displays.

View and manage logs of router activity

The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log.

To view and manage logs:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Logs. The Logs page displays the following information:

Date and time. The date and time the log entry was recorded.

•

Source IP. The IP address of the initiating device for this log entry.

•

Target address. The name or IP address of the website or news group visited or

•

to which access was attempted.

Action. The action that occurred, such as whether Internet access was blocked

•

or allowed.

To refresh the log page, click the Refresh button.

6. To clear the log entries, click the Clear Log button.

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7. To email the log immediately, click the Send Log button.

View devices connected to the network or edit device information

You can view the devices that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.

View devices connected to the network

You can view all computers or devices that are currently connected to your Orbi network.

To view devices connected to your network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices. The Attached Devices page displays the following information in the Connected

Devices section:

Device Name. This section displays the device model, name, type, and IP address.

•

IP Address. This section displays the device IP address. The device’s IP address

•

can change because the router assigns an IP address to each device when it joins the network.

MAC Address. This section displays the device MAC address. The unique MAC

•

address for each device does not change.

Connection Type. This section displays how the device is connected to the Orbi

•

network through a wired Ethernet connection or WiFi connection.

Connected Orbi. This section displays the Orbi router or satellite that the device

•

is connected to. The Orbi router’s or satellite’s MAC address also displays.

To update this page, click the Refresh button.

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Edit device information on the Attached Devices page

You can change the connected device model and name that display on the Attached Devices page.

To view devices connected to your network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices. The Attached Devices page displays.

5. Select a connected device that displays on the page. The Edit Device page displays.

To change the device model, enter a new model in the Device Model field.

To change the device name, enter a new name in the Device Name field.

To change the device type, select a device from the Device Type menu.

9. Click the APPLY button. Your settings are saved.

View satellites connected to the network or edit satellite information

You can view the satellites that are connected to your Orbi network. You can also edit the information that displays on the Attached Devices page in the router web interface.

View satellites connected to the network

You can view the satellites that are connected to your Orbi network.

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To view satellites connected to your network:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices. The Attached Devices page displays the following information in the Connected

Satellites section:

Device Name. This section displays the satellite model, name, and IP address.

•

IP Address. This section displays the satellite IP address. The satellite’s IP address

•

can change because the router assigns an IP address to each satellite when it joins the network.

MAC Address. This section displays the satellite MAC address. The unique MAC

•

address for each satellite does not change.

Connection Type. This section displays how the satellite is connected to the Orbi

•

network through a wired Ethernet connection or 2G or 5G WiFi connection.

Connected Orbi. This section displays the Orbi router or satellite that the satellite

•

is connected to. The Orbi router’s or satellite’s MAC address also displays.

Backhaul Status. This section displays the backhaul connection status between

•

the satellite and router or another satellite.

To update this page, click the Refresh button.

Edit satellite information that displays on the Attached Devices page

You can change the satellite’s model and name that display on the Attached Devices page.

To edit the satellite’s model or name that displays on the Attached Devices page:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com.

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A login window opens.

3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices. The Attached Devices page displays.

5. Select a connected device that displays on the page. The Edit Device page displays.

To change the device model, enter a new model in the Device Model field.

To change the device name, enter a new name in the Device Name field.

8. Click the APPLY button. Your settings are saved.

Monitor Internet traffic

Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume.

To monitor Internet traffic:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Traffic Meter. The Traffic Meter page displays.

Select the Enable Traffic Meter check box.

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To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature:

Select the Traffic volume control by radio button and then select one of the

•

following options:

No Limit. No restriction is applied when the traffic limit is reached.

Download only. The restriction is applied to incoming traffic only.

- Both directions. The restriction is applied to both incoming and outgoing

traffic.

Select the Connection time control radio button and enter the allowed hours

•

in the Monthly limit field.

If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field.

In the Traffic Counter section, set the traffic counter to begin at a specific time and date.

To start the traffic counter immediately, click the Restart Counter Now button.

If you want the router to issue a warning message before the monthly limit of Mbytes or hours is reached, in the Traffic Control section, enter a numeric value.

By default, the value is 0 and no warning message is issued.

10. To stop the Internet connection when the limit is exceeded, select the Disconnect and disable the Internet connection check box.

11. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic.

12.

To update the Internet Traffic Statistics section, click the Refresh button.

13.

To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button.

Manage the router configuration file

The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

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Back up settings

To back up the router’s configuration settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays.

5. Click the BACK UP button.

Specify a location on your network. A copy of the current settings is saved in the location you specified.

Restore configuration settings

To restore configuration settings that you backed up:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays.

Click the Browse button to find and select the .cfg file.

6. Click the RESTORE button. The file is uploaded to the router and the router reboots.

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WARNING: Do not interrupt the reboot process.

Erase the current configuration settings

You can erase the current configuration and restore the factory default settings. You might want to do this if you move the router to a different network.

To erase the configuration settings:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings. The Backup Settings page displays.

5. Click the ERASE button. The factory default settings are restored. The user name is admin, the password is

password, and the LAN IP address is 192.168.1.1. DHCP is enabled.

Remotely access your router using the Orbi app

You can use the Orbi app to remotely access your router and change its settings. Before you can use remote access with the Orbi app, you must update your router’s firmware and download the latest Orbi app for your mobile device.

To download the latest Orbi app for your mobile device, visit https://www.netgear.com/home/apps-services/orbi-app.

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Customize Internet Traffic Rules for Ports

You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.

This chapter includes the following sections:

• Manage port forwarding to a local server

• Manage port triggering

Orbi WiFi System

Manage port forwarding to a local server

If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

The router can forward incoming traffic with specific protocols to computers on your local network. You can specify the servers for applications and you can also specify a default DMZ server to which the router forwards all other incoming protocols.

Set up port forwarding to a local server

To forward specific incoming protocols to a local server:

Decide which type of service, application, or game you want to provide.

Find the local IP address of the computer on your network that will provide the service.

The server computer must always use the same IP address. To specify this setting, use the reserved IP address feature. See Manage reserved LAN IP addresses on page 54.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

4. Enter orbilogin.com. A login window opens.

5. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.

7. Leave the Port Forwarding radio button selected as the service type.

8. From the Service Name menu, select the service name. If the service that you want to add is not in the menu, create a custom service. See

Add a custom port forwarding service on page 84.

In the Server IP Address field, enter the IP address of the computer that must provide the service.

10. Click the Add button.

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The service displays in the table.

Add a custom port forwarding service

To add a custom service:

Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application

or user groups or news groups.

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

3. Enter orbilogin.com. A login window opens.

4. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.

6. Leave the Port Forwarding radio button selected as the service type.

7. Click the Add Custom Service button. The Ports - Custom Services page displays.

In the Service Name field, enter a descriptive name.

9. In the Protocol menu, select the protocol. If you are unsure, select TCP/UDP.

10.

In the External Port range field, enter the port numbers.

11.

Specify the internal ports by one of these methods:

Leave the Use the same port range for Internal port check box selected.

•

Type the port numbers in the Internal port range field.

•

12.

Type the IP address in the Internal IP address fields or select the radio button for an attached device listed in the table.

13. Click the Apply button.

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Your settings are saved. The service is now in the table on the Port Forwarding / Port Triggering page.

Edit a port forwarding service

To edit a port forwarding entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.

5. Leave the Port Forwarding radio button selected as the service type.

6. In the table, select the radio button next to the service name.

7. Click the Edit Service button. The Ports - Custom Services page displays.

Specify changes to any of the following settings:

Service Name. Type the service name.

•

Protocol. Select the protocol. If you are unsure, select TCP/UDP.

•

External port range. Enter the port numbers.

•

For the internal ports, leave the Use the same port range for Internal port check

•

box selected or enter the ports in the Internal port range field.

Internal IP address. Type the IP address in the Internal IP address fields, or

•

select the radio button for an attached device listed in the table.

9. Click the Apply button. Your settings are saved. The service is changed in the table on the Port Forwarding

/ Port Triggering page.

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Delete a port forwarding entry

To delete a port forwarding entry:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.

5. Select the Port Forwarding radio button as the service type.

6. In the table, select the radio button next to the service name.

7. Click the Delete Service button. The port forwarding entry is removed from the table.

How the router implements the port forwarding rule

The following sequence shows the effects of a port forwarding rule:

1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information:

Destination address. The IP address of www.example.com, which is the address

•

of your router.

Destination port number. 80, which is the standard port number for a web server

•

process.

Your router receives the message and finds your port forwarding rule for incoming port 80 traffic.

3. The router changes the destination in the message to IP address 192.168.1.123 and sends the message to that computer.

4. Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your router.

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Your router performs Network Address Translation (NAT) on the source IP address, and sends the reply through the Internet to the computer or WiFi device that sent the web page request.

Application example: Make a local web server public

If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

To make a local web server public:

Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation.

In this example, your router always gives your web server an IP address of

192.168.1.33.

In the Port Forwarding/Port Triggering page, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33.

HTTP (port 80) is the standard protocol for web servers.

(Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic DNS page of the router.

Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes.

Manage port triggering

Port triggering is a dynamic extension of port forwarding that is useful in these cases:

An application must use port forwarding to more than one local computer (but not

• simultaneously).

An application must open incoming ports that are different from the outgoing port.

•

With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify. For outbound traffic from that port, the router saves the IP address of the computer that sent the traffic. The router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming traffic to that destination.

Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed.

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Add a port triggering service

To add a port triggering service:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.

5. Select the Port Triggering radio button. The page adjusts.

6. Click the Add Service button. The Port Triggering - Services page displays.

In the Service Name field, type a descriptive service name.

8. In the Service User menu, select Any, or select Single address and enter the IP address of one computer:

Any. This selection (the default) allows any computer on the Internet to use this

•

service.

Single address. This selection restricts the service to a particular computer. Enter

•

the IP address in the field that becomes available with this selection from the menu.

9. From the Service Type menu, select the service type, either TCP or UDP.

10.

In the Triggering Port field, enter the number of the outbound traffic port that must open the inbound ports.

11. From the Connection Type menu, select the inbound connection type, TCP, UDP, or TCP/UDP.

If you are not sure, select TCP/UDP.

12. Enter the inbound connection port numbers the Starting Port, and Ending Port fields.

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13. Click the Apply button. The service is now in the Portmap Table.

Disable port triggering or change the time-out period

By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period.

To disable port triggering or change the time-out period:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.

5. Select the Port Triggering radio button. The page adjusts.

6. To disable port triggering, select the Disable Port Triggering check box. If this check box is selected, the router does not use port triggering even if you

specified port triggering settings.

To change the time-out period, in the Port Triggering Timeout field, enter a value up to 9999 minutes.

This value controls how long the inbound ports stay open when the router detects no activity. This value is required because the router cannot detect when the application terminates.

Application example: Port triggering for Internet Relay Chat

Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a session.

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An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of the port triggering rule you define:

1. You open an IRC client program to start a chat session on your computer.

2. Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router.

3. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server. Your router stores the original information, performs Network Address Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC server.

Noting your port triggering rule and observing the destination port number of 6667, your router creates another session entry to send any incoming port 113 traffic to your computer.

5. The IRC server sends a return message to your router using the NAT-assigned source port (for example, port 33333) as the destination port. The IRC server also sends an “identify” message to your router with destination port 113.

6. When your router receives the incoming message to destination port 33333, it checks its session table to see if a session is active for port number 33333. Finding an active session, the router restores the original address information replaced by NAT and sends this reply message to your computer.

7. When your router receives the incoming message to destination port 113, it checks its session table and finds an active session for port 113 associated with your computer. The router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer.

When you finish your chat session, your router eventually senses a period of inactivity in the communications. The router then removes the session information from its session table, and incoming traffic is no longer accepted on port numbers 33333 or

113.

for Ports

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Use VPN to Access Your Network

You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access.

This chapter includes the following sections:

• Set up a VPN connection

• Specify VPN service in the router

• Install OpenVPN software

• Use a VPN tunnel on your Windows-based computer

• Use VPN to access your Internet service at home

Orbi WiFi System

Set up a VPN connection

A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home.

This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway. To use the VPN feature, you must log in to the router and enable VPN, and you must install and run VPN client software on the computer.

VPN uses DDNS or a static IP address to connect with your router.

To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn.

If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address to connect to your home network.

Specify VPN service in the router

You must specify the VPN service settings in the router before you can use a VPN connection.

To specify the VPN service:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.

5. Select the Enable VPN Service check box. By default, VPN uses the UDP service type with port number 12973 for TUN mode

and port number 12874 for TAP mode. If you want to customize the service type, mode, and port, we recommend that you change these settings before you install the OpenVPN software.

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6. To change the TUN mode service type, select the UCP or TCP radio button.

7. To change the TUN mode service port, type the port number that you want to use in the field.

The default port number is 12973.

8. To change the TAP mode service type, select the UCP or TCP radio button.

9. To change the TAP mode service port, type the port number that you want to use in the field.

The default port number is 12974.

10. Click the Apply button. Your settings are saved. VPN is enabled in the router, but you must install and set

up OpenVPN software on your computer or mobile device before you can use a VPN connection.

Install OpenVPN software

You must install this software on each Windows-based computer, Mac computer, iOS device, or Android device that you plan to use for VPN connections to your router.

Install OpenVPN software on your Windows-based computer

You must install this software on each Windows-based computer that you plan to use for VPN connections to your router.

To install VPN client software on your Windows-based computer:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.

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5. Make sure that the Enable VPN Service check box is selected.

Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 92.

Click the For Windows button to download the OpenVPN configuration files.

8. Visit openvpn.net/community-downloads/ to download the OpenVPN client utility.

In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link.

10.

Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file.

11. Click the Next button.

12. When prompted, read the License Agreement and click the I Agree button.

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13. Leave the check boxes selected, and click the Next button.

14.

To specify the destination folder, click the Browse button and select a destination folder.

15. Click the Install button. The window displays the progress of the installation and then displays the final

installation page.

16. Click the Finish button.

17.

Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.

For a client device with Windows 64-bit system, the VPN client is installed at C:\Programfiles\OpenVPN\config\ by default.

18.

For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a.

On your computer, go to the Networks page. If you are using Windows 10, select Control Panel > Network and Sharing Center > Change adapter settings.

In the local area connection list, find the local area connection with the device name TAP-Windows Adapter.

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c. Select the local area connection and change its name (not its device name) to

NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.

For more information about using OpenVPN on your Windows-based computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick.

Install OpenVPN software on your Mac computer

You must install this software on each Mac computer that you plan to use for VPN connections to your router.

To install VPN client software on your Mac computer:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.

5. Make sure that the Enable VPN Service check box is selected.

Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 92.

Click the For non-Windows button to download the OpenVPN configuration files.

Visit https://tunnelblick.net/index.html to download the OpenVPN client utility for Mac OS X.

Download and install the file.

10.

Unzip the configuration files that you downloaded and copy them to the folder where the VPN client is installed on your device.

The client utility must be installed by a user with administrative privileges.

For more information about using OpenVPN on your Mac computer, visit https://openvpn.net/vpn-server-resources/installation-guide-for-openvpn-connect-client-on-macos/.

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Install OpenVPN software on an iOS device

You must install this software on each iOS device that you plan to use for VPN connections to your router.

To install VPN client software on an iOS device:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.

5. Make sure that the Enable VPN Service check box is selected.

Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 92.

Click the For Smart Phone button to download the OpenVPN configuration files.

On your iOS device, download and install the OpenVPN Connect app from the Apple app store.

On your computer, unzip the configuration files that you downloaded and send the files to your iOS device.

Note that when you open the .ovpn file, a list of apps displays. Select the OpenVPN Connect app to open the .ovpn file.

For more information about using OpenVPN on your iOS device, visit http://www.vpngate.net/en/howto_openvpn.aspx#ios.

Install OpenVPN software on an Android device

You must install this software on each Android device that you plan to use for VPN connections to your router.

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To install VPN client software on an Android device:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.

5. Make sure that the Enable VPN Service check box is selected.

Specify any VPN service settings on the page. For more information, see Specify VPN service in the router on page 92.

Click the For Smart Phone button to download the OpenVPN configuration files.

On your Android device, download and install the OpenVPN Connect app from the Google Play Store.

On your computer, unzip the configuration files that you downloaded and send the files to your Android device.

10.

Open the files on your Android device.

11.

Open the .ovpn file using the OpenVPN Connect app. For more information about using OpenVPN on your Android device, visit

http://www.vpngate.net/en/howto_openvpn.aspx#android.

Use a VPN tunnel on your Windows-based computer

After you set up the router to use VPN and install the OpenVPN application on your computer, you can open a VPN tunnel from your computer to your router over the Internet.

For the VPN tunnel to work, the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected. If both networks use the same LAN IP scheme, when the VPN tunnel is

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established, you cannot access your home router or your home network with the OpenVPN software.

The default LAN IP address scheme for the router is 192.x.x.x.The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer. For information about changing these settings, see Change the LAN TCP/IP settings on page 50.

To open a VPN tunnel:

1. Launch the OpenVPN application with administrator privileges.

Figure 6. The OpenVPN icon displays in the Windows taskbar.

TIP: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box. Then every time you use this shortcut, OpenVPN automatically runs with administrator privileges.

2. Right-click the OpenVPN icon.

3. Select Connect. The VPN connection is established. You can launch a web browser and log in to your

router.

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Use VPN to access your Internet service at home

When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.

Orbi Pro lets you use a VPN connection to access your own Internet service when you’re away from home. You might want to do this if you travel to a geographic location that doesn’t support all the Internet services that you use at home. For example, your Netflix account might work at home but not in a different country.

Set up VPN client Internet access in the router

By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.

To allow VPN clients to use your home Internet service:

Launch a web browser from a computer or mobile device that is connected to your Orbi network.

2. Enter orbilogin.com. A login window opens.

3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time

that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced > VPN Service. The VPN Service page displays.

5. Select the Enable VPN Service radio button.

6. Scroll down to the Clients will use this VPN connection to access section, and select the All sites on the Internet & Home Network radio button.

When you access the Internet with the VPN connection, instead of using a local Internet service, you use the Internet service from your home network.

7. Click the Apply button. Your settings are saved.

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Netgear CBK752 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Hardware Setup

Orbi Cable Modem Router Model CBR750 Hardware Overview

Orbi Satellite Model RBS750 Hardware Overview

Orbi Cable Modem Router Model CBR750 LEDs

Orbi Satellite Model RBS750 LEDs

Labels

System Requirements

Connect your router

Install your Orbi Whole Home WiFi System

Set Up and Activate Using the NETGEAR Orbi App

Set Up and Activate Using the Orbi Cable Modem Router Web Interface

Perform a Speed Test

Connect to the Network and Access the Cable Modem Router

Connect to the Network

Wired Connection

WiFi Connection

WiFi Connection Using WPS

Types of Logins

Use a Web Browser to Access the Cable Modem Router

Automatic Internet Setup

Log In to Orbi Web Interface

Specify Your Internet Settings

View Modem Router Initialization

Specify the Cable Connection Starting Frequency

Manually set up the Internet connection

Specify an Internet connection without a login

Manage an IPv6 Internet connection

Requirements for entering IPv6 addresses

Specify IPv6 Internet connections

Change the MTU size

Control Access to the Internet

Allow or block access to your network

Use keywords to block Internet sites

Delete keywords that are used to block Internet sites

Avoid blocking on a trusted computer

Block services from the Internet

Manage network access control lists

Schedule when to block Internet sites and services

Set up security event email notifications

Optimize Performance

Enable or disable Wi-Fi Multimedia Quality of Service

Improve network connections with Universal Plug and Play

Specify Network Settings

View or change WAN settings

Manage Dynamic DNS

Set up a new Dynamic DNS account

Specify a Dynamic DNS account that you already created

Change the Dynamic DNS settings

Set up a default DMZ server

Change the router’s device name

Change the LAN TCP/IP settings

Use the router as a DHCP server

Disable the DHCP server feature in the router

Manage reserved LAN IP addresses

Reserve an IP address

Edit a reserved IP address

Delete a reserved IP address entry

Manage custom static routes

Set up a static route

Edit a static route

Delete a static route

Specify basic WiFi settings

Change the WiFi password or security level

Set up a guest WiFi network

Set up router mode

Generate a new backhaul password

Manage Your Network

Update the router and satellite firmware

Check for firmware updates

Manually update firmware

Manually update satellite firmware We recommend that you update your

Manually update cable modem router firmware We recommend that you

Change the admin password

Enable admin password reset

Reset the admin password