Netgear CBK752 User Manual
User Manual
Orbi Whole Home WiFi System
With Built-in Cable Modem
Models:
Orbi Cable Modem Router CBR750
Orbi Satellite Model RBS750
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2020
San Jose, CA 95134, USA202-12053-01
Orbi WiFi System
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support
to register your product, get help, access the latest downloads and user manuals, and
join our community. We recommend that you use only official NETGEAR support
resources.
Customer-owned cable modem routers might not be compatible with certain Internet
service providers (ISPs). Check with your ISP to confirm that this NETGEAR cable modem
router is allowed on your ISP’s network.
If you are experiencing trouble installing your NETGEAR product, contact NETGEAR at
1-866-874-8924.
Conformity
For the current EU Declaration of Conformity, visit
http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Note to CATV System Installer: The Coaxial cable shield shall be connected to the
grounding system of the building, as close to the point of cable entry as practical.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
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Contents
Chapter 1 Hardware Setup
Orbi Cable Modem Router Model CBR750 Hardware Overview....8
Orbi Satellite Model RBS750 Hardware Overview...........................9
Orbi Cable Modem Router Model CBR750 LEDs............................9
Orbi Satellite Model RBS750 LEDs...................................................10
Labels...................................................................................................11
System Requirements........................................................................12
Connect your router...........................................................................14
Install your Orbi Whole Home WiFi System....................................16
Set Up and Activate Using the NETGEAR Orbi App.................16
Set Up and Activate Using the Orbi Cable Modem Router Web
Interface..........................................................................................17
Perform a Speed Test.........................................................................17
Chapter 2 Connect to the Network and Access the Cable Modem
Router
Connect to the Network....................................................................19
Wired Connection..........................................................................19
WiFi Connection.............................................................................19
WiFi Connection Using WPS........................................................20
Types of Logins...................................................................................20
Use a Web Browser to Access the Cable Modem Router.............21
Automatic Internet Setup..............................................................21
Log In to Orbi Web Interface........................................................22
Chapter 3 Specify Your Internet Settings
View Modem Router Initialization.....................................................24
Specify the Cable Connection Starting Frequency........................24
Manually set up the Internet connection.........................................25
Specify an Internet connection without a login..............................25
Manage an IPv6 Internet connection...............................................27
Requirements for entering IPv6 addresses.................................27
Specify IPv6 Internet connections................................................27
Change the MTU size.........................................................................28
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Orbi WiFi System
Chapter 4 Control Access to the Internet
Allow or block access to your network............................................31
Use keywords to block Internet sites...............................................32
Delete keywords that are used to block Internet sites...................33
Avoid blocking on a trusted computer............................................34
Block services from the Internet.......................................................34
Manage network access control lists...............................................36
Schedule when to block Internet sites and services......................36
Set up security event email notifications.........................................37
Chapter 5 Optimize Performance
Enable or disable Wi-Fi Multimedia Quality of Service.................41
Improve network connections with Universal Plug and Play........42
Chapter 6 Specify Network Settings
View or change WAN settings..........................................................45
Manage Dynamic DNS.......................................................................46
Set up a new Dynamic DNS account...........................................46
Specify a Dynamic DNS account that you already created......47
Change the Dynamic DNS settings.............................................48
Set up a default DMZ server..............................................................49
Change the router’s device name....................................................50
Change the LAN TCP/IP settings......................................................50
Use the router as a DHCP server......................................................52
Disable the DHCP server feature in the router...............................53
Manage reserved LAN IP addresses................................................54
Reserve an IP address....................................................................54
Edit a reserved IP address............................................................55
Delete a reserved IP address entry..............................................55
Manage custom static routes............................................................56
Set up a static route.......................................................................56
Edit a static route...........................................................................57
Delete a static route.......................................................................58
Specify basic WiFi settings................................................................59
Change the WiFi password or security level...................................60
Set up a guest WiFi network.............................................................61
Set up router mode............................................................................62
Generate a new backhaul password................................................63
Chapter 7 Manage Your Network
Update the router and satellite firmware........................................66
Check for firmware updates.........................................................66
Manually update firmware............................................................67
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Orbi WiFi System
Manually update satellite firmware..............................................67
Manually update cable modem router firmware.......................68
Change the admin password............................................................69
Enable admin password reset...........................................................69
Reset the admin password................................................................70
View router status and usage information.......................................71
Display Internet port statistics...........................................................71
Check the Internet connection status..............................................72
View satellite status............................................................................73
View and manage logs of router activity.........................................74
View devices connected to the network or edit device
information..........................................................................................75
View devices connected to the network.....................................75
Edit device information on the Attached Devices page...........76
View satellites connected to the network or edit satellite
information..........................................................................................76
View satellites connected to the network...................................76
Edit satellite information that displays on the Attached Devices
page.................................................................................................77
Monitor Internet traffic.......................................................................78
Manage the router configuration file...............................................79
Back up settings.............................................................................80
Restore configuration settings.....................................................80
Erase the current configuration settings.....................................81
Remotely access your router using the Orbi app...........................81
Chapter 8 Customize Internet Traffic Rules for Ports
Manage port forwarding to a local server.......................................83
Set up port forwarding to a local server......................................83
Add a custom port forwarding service........................................84
Edit a port forwarding service......................................................85
Delete a port forwarding entry.....................................................86
How the router implements the port forwarding rule...............86
Application example: Make a local web server public.............87
Manage port triggering.....................................................................87
Add a port triggering service.......................................................88
Disable port triggering or change the time-out period............89
Application example: Port triggering for Internet Relay Chat..89
Chapter 9 Use VPN to Access Your Network
Set up a VPN connection...................................................................92
Specify VPN service in the router.....................................................92
Install OpenVPN software..................................................................93
Install OpenVPN software on your Windows-based computer.93
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Orbi WiFi System
Install OpenVPN software on your Mac computer....................96
Install OpenVPN software on an iOS device..............................97
Install OpenVPN software on an Android device......................97
Use a VPN tunnel on your Windows-based computer..................98
Use VPN to access your Internet service at home........................100
Set up VPN client Internet access in the router........................100
Block VPN client Internet access in the router.........................101
Use a VPN tunnel to access your Internet service at home....101
Chapter 10 Troubleshooting
Troubleshoot With the LEDs...........................................................103
Power LED Is Off..........................................................................103
LEDs Never Turn Off....................................................................103
Internet LED Is Off........................................................................103
Troubleshoot the Cable Internet Connection..............................104
Cannot Log In to the Cable Modem Router.................................104
Changes Not Saved.........................................................................105
WiFi Connectivity..............................................................................105
Troubleshoot Your Network Using the Ping Utility......................106
Test the LAN Path to Your Cable Modem Router....................106
Test the Path From Your Computer to a Remote Device.......107
The router and satellite do not sync..............................................108
Chapter 11 Supplemental Information
Reset to Factory Settings.................................................................111
Factory Settings for Orbi Cable Modem Router CBR750.......111
Factory Settings for Orbi Satellite Model RBS750...................112
Technical Specifications..................................................................114
Technical Specifications for Orbi Cable Modem Router
CBR750.........................................................................................114
Technical specifications for Orbi satellite model RBS750......115
6
1
Hardware Setup
You can purchase an Orbi WiFi router, or an Orbi Whole Home WiFi System kit. If you
purchased the kit, your package comes with a router and satellite, The following includes
instructions for the router and the satellite. If you did not purchase a satellite, skip the
instructions about installing a satellite.
This chapter covers the following topics:
• Orbi Cable Modem Router Model CBR750 Hardware Overview
• Orbi Satellite Model RBS750 Hardware Overview
• Orbi Cable Modem Router Model CBR750 LEDs
• Orbi Satellite Model RBS750 LEDs
• Labels
• System Requirements
• Connect your router
• Install your Orbi Whole Home WiFi System
• Perform a Speed Test
For more information about the topics covered in this manual, visit the support website
at support.netgear.com.
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Orbi WiFi System
Orbi Cable Modem Router Model CBR750 Hardware Overview
Figure 1. Orbi cable modem router model front and rear view
1. Ring LED
2. Power LED
3. Downstream LED
4. Upstream LED
5. Online LED
6. Sync button (also used for WPS connection)
7. Ethernet ports
8. Cable coax connector (the satellite does not include a cable coax connector)
9. Reset button
10. DC power connector
User Manual8Hardware Setup
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8
7
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Orbi WiFi System
Orbi Satellite Model RBS750 Hardware Overview
Figure 2. Orbi satellite model RBS20, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC power connector
7. Reset button
Orbi Cable Modem Router Model CBR750 LEDs
You can use the LEDs on the cable modem router to verify status and connections. The
following table lists and describes each LED on the top panel of the cable modem
router.
User Manual9Hardware Setup
Table 1. LED descriptions
DescriptionLED
Orbi WiFi System
Power
Downstream
Upstream
Internet
Solid White. The cable modem router is receiving power and is functioning normally.
•
Off. The cable modem router is not receiving power.
•
Solid red. The cable modem router is too warm and might overheat. Power off the cable modem
•
router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers).
Solid amber. One downstream channel is locked.
•
Solid white. Two or more downstream channels are locked.
•
Blinking white. The cable modem router is scanning for a downstream channel.
•
Off. No downstream channel is locked.
•
Solid amber. One upstream channel is locked.
•
Solid white. Two or more upstream channels are locked.
•
Blinking white. The cable modem router is scanning for an upstream channel.
•
Off. No upstream channel is locked.
•
Solid white. The cable modem router is online.
•
Blinking white. The cable modem router is synchronizing with the cable provider’s cable modem
•
router termination system (CMTS).
Off. The cable modem router is offline.
•
You can use the ring LED located on the cable modem router to determine the sync
status
Orbi Satellite Model RBS750 LEDs
The following table describes the Power LED and Ring LED behavior for an Orbi satellite.
User Manual10Hardware Setup
Table 2. Orbi satellite LED descriptions
LED BehaviorLED
Orbi WiFi System
Power
LED
Ring LED
The Power LED is located above the Power On/Off button on the rear panel.
Solid green. Power is on.
•
Solid amber. The satellite is booting.
•
Blinking amber. The satellite is resetting to factory default settings.
•
Blinking red. The firmware is corrupted.
•
Off. Power is not supplied.
•
The ring LED is located on the top.
White. The satellite is attempting to sync with the cable modem router.
•
Blue. The cable modem router and satellite successfully synced, and the connection between the
•
cable modem router is good.
Amber. The cable modem router and satellite successfully synced, and the connection between
•
the cable modem router and satellite is fair. Consider moving the satellite closer tothecable modem
router.
Magenta.
•
The cable modem router and satellite failed to sync. Move the satellite closer to the cable modem
router and try again.
Off. The satellite synced to the cable modem router and is working normally.
•
Labels
The cable modem router label shows the admin login information, WiFi network name
and password, serial number, and MAC address.
Figure 3. Cable modem router label
User Manual11Hardware Setup
Made in Vietnam
Orbi WiFi System
The satellite label shows satellite's serial number and MAC address. The satellite label
also shows the same WiFi network name and password that's on the cable modem
router label.
Figure 4. Cable modem router label
System Requirements
You need the following to install your modem router:
Compatible operating system:
•
- Windows® 7
- Windows 8
- Windows 10
- Windows Vista®
- Windows XP®
- Windows 2000
- Mac OS®
- UNIX®
- Linux®
Compatible web browser:
•
-
Microsoft® Internet Explorer® 5.0 or higher
-
Firefox® 2.0 or higher
User Manual12Hardware Setup
-
Safari® 1.4 or higher
- Google Chrome™ 11.0 or higher
Cable Internet service
•
Orbi WiFi System
User Manual13Hardware Setup
Orbi WiFi System
Connect your router
Power on your router and connect it to a modem.
To cable your cable modem router:
1.
Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home, unplug the
modem and plug the new cable modem router into the same outlet.
2. Use a coaxial cable to connect the coaxial cable connector on the cable modem
router to the cable wall outlet.
We recommend connecting directly to the cable wall outlet. If you must share the
connection, use a 3.5dB (1 to 2) splitter.
3. Connect the power adapter to the cable modem router and plug the power adapter
into an electrical outlet.
4.
Wait for the Online LED to light solid white. This process might take up to 10 minutes.
Note: When the Online LED lights, your cable modem router is still not connected
to the Internet. You must activate your cable modem router with your ISP.
5. Connect your computer or mobile device to the Orbi cable modem router with WiFi
or Ethernet:
• WiFi. Use the WiFi network name (SSID) and password on the cable modem router
label to connect.
• Ethernet. Use an Ethernet cable to connect a computer to an Ethernet port on
the cable modem router. (The computer must have an Ethernet port.)
User Manual14Hardware Setup
Orbi WiFi System
6. Launch a web browser and set up your cable modem router.
You are automatically redirected to the cable modem router web interface. If you’re
not redirected, enter orbilogin.com or 192.168.1.1.
7. Follow the prompts.
You are asked to do the following:
Agree to the Terms and Conditions.
•
Change your modem router’s admin credentials and set up security questions.
•
Set up your WiFi network name and password.
•
8.
Make sure that you can log in to the cable modem router web interface after the
setup.
In a new web browser window, enter orbilogin.com or 192.168.1.1 and then enter
the cable modem router admin user name and password.
If the BASIC Home page displays, you are ready to activate your Internet service.
9. Activate your Internet service.
Collect the following information before starting to activate your internet service:
Your ISP account information
•
Cable modem router model number, which is CBR750
•
Cable modem router serial number
•
Cable modem router MAC address
•
Your cable modem router’s serial number and MAC address are on the cable
modem router label.
The following table lists contact information for ISPs that support your cable
modem router.
Table 3.
Activation contactCable
Internet
Provider
1-888-556-1193Cox
Mediacom
1-855-Mediacom
(1-855-633-4226)
1-877-810-6750Optimum
User Manual15Hardware Setup
Table 3. (Continued)
Activation contactCable
Internet
Provider
1-877-692-2253Sparklight
Note:
Your ISP’s
1-833-267-6094Spectrum
Orbi WiFi System
Xfinity
http://xfinity.com/activate
(Follow the prompts
to activate.)
Note: Your ISP’s contact information might change. You can also find the contact
information in your monthly Internet service billing statement.
Install your Orbi Whole Home WiFi System
Set up and activate your Orbi cable modem router and satellite using the NETGEAR
Orbi app. If you do not own a smart phone, you can manually set up and activate your
cable modem router and satellite without the app.
Set Up and Activate Using the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up and activate your Orbi cable modem
router and satellite.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store
or Google Play Store. Launch the NETGEAR Orbi app on your mobile device and follow
the prompts.
User Manual16Hardware Setup
Orbi WiFi System
Figure 5. NETGEAR Orbi app
Set Up and Activate Using the Orbi Cable Modem Router Web Interface
If you do not want to use the NETGEAR Orbi app to set up and activate your Orbi cable
modem router and satellite, you can use the instructions in the following sections to
help you install your cable modem router and satellite.
Perform a Speed Test
To determine the accurate Internet speed, visit the speed test website of your cable
Internet provider and perform a speed test.
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
User Manual17Hardware Setup
2
Connect to the Network and Access the Cable Modem Router
This chapter contains the following sections:
• Connect to the Network
• Types of Logins
• Use a Web Browser to Access the Cable Modem Router
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Orbi WiFi System
Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up
your computer to use a static IP address, change the settings so that it uses Dynamic
Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the cable modem router using an Ethernet cable
and join the cable modem router’s local area network (LAN).
To connect your computer to the cable modem router with an Ethernet cable:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3.
Connect the other end of the Ethernet cable to one of the cable modem router’s
Ethernet ports.
Your computer connects to the local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
WiFi Connection
If you're installing your Orbi router for the first time, you can connect to the router's
WiFi network by scanning the QR code on your router with the camera app on your
mobile device. To scan the QR code with your camera app, your mobile device must
have iOS version 11 or later or Android version 10 or later.
You can also manually find and select the Orbi router's WiFi network from your
WiFi-enabled computer or mobile device.
To find and select the WiFi network:
1. Make sure that the cable modem router or satellite is receiving power (its Power LED
is lit).
2.
On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the cable modem router label. The WiFi network name
is the same for the cable modem router and the satellite in the Orbi WiFi System.
Note: If you bought the cable modem router and the satellite separately, their
default WiFi network names are different.
3. Join the WiFi network and enter the WiFi password.
The password is on the cable modem router label.
Access the Cable Modem Router
User Manual19Connect to the Network and
Orbi WiFi System
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the cable modem router’s WiFi network with Wi-Fi Protected Setup
(WPS) or you can find and select the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the cable modem router is receiving power (its Power LED is lit).
2.
Check the WPS instructions for your computer or WiFi device.
3. Press the Sync button on the cable modem router.
4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS
button or follow its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Types of Logins
Separate types of logins serve different purposes. It is important that you understand
the difference so that you know which login to use when.
Types of logins:
Internet service login. The login that your Internet service provider (ISP) gave you
•
logs you in to your Internet service. Your service provider gave you this login
information in a letter or some other way. If you cannot find this login information,
contact your service provider.
WiFi network key or password. Your cable modem router and satellite are preset
•
with the same WiFi network name (SSID) and password for WiFi access. This
information is on the cable modem router label and the satellite label.
Cable modem router admin login. The cable modem admin login credentials logs
•
you in to the cable modem router interface from a web browser as admin. The default
admin user name is admin. The first time you log in to the cable modem router, you
are prompted to change the admin password.
Access the Cable Modem Router
User Manual20Connect to the Network and
Orbi WiFi System
Use a Web Browser to Access the Cable Modem Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can
use a web browser to access the cable modem router to view or change its settings.
The first time you access the cable modem router, the NETGEAR installation assistant
automatically checks to see if your cable modem router can connect to your Internet
service.
Automatic Internet Setup
You can set up your cable modem router automatically, or you can use a web browser
to access the cable modem router and set up your cable modem router manually. Before
you start the setup process, get your ISP information and make sure that the computers
and devices in the network use the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you
all the information needed to connect to the Internet. If you cannot locate this information,
ask your ISP to provide it. When your Internet connection is working, you no longer
need to launch the ISP login program on your computer to access the Internet. When
you start an Internet application, your cable modem router automatically logs you in.
Installation and basic setup takes about 15 minutes to complete.
To automatically set up your cable modem router:
1. Make sure that your WiFi-enabled computer or mobile device is connected to the
cable modem router with an Ethernet cable (wired) or wirelessly with the preset
security settings listed on the label.
Note: If you want to change the cable modem router’s WiFi settings, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
2. Launch a web browser.
The page that displays depends on whether you accessed the cable modem router
before:
The first time that you set up the Internet connection for your cable modem router,
•
the browser goes to orbilogin.com, and the Orbi login page displays.
If you already set up the Internet connection, enter orbilogin.com in the address
•
field for your browser to start the installation process.
3. Follow the onscreen instructions.
Access the Cable Modem Router
User Manual21Connect to the Network and
Orbi WiFi System
The cable modem router connects to the Internet.
4.
If the browser does not display the web page, do the following:
Make sure that the computer is connected to one of the four LAN Ethernet ports
•
or over WiFi to the cable modem router.
Make sure that the cable modem router is receiving power, and that its Power
•
LED is lit.
Close and reopen the browser or clear the browser cache.
•
Browse to orbilogin.com.
•
If the computer is set to a static or fixed IP address (this setting is uncommon),
•
change it to obtain an IP address automatically from the cable modem router.
5.
If the cable modem router does not connect to the Internet, do the following:
a. Review your settings.
b. Make sure that you selected the correct options and typed everything correctly.
c.
Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshooting on page 102.
If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Log In to Orbi Web Interface
When you log in to the Orbi, the browser displays the cable modem router web interface.
You can use the cable modem router web interface to change the cable modem router
or satellite settings.
To log in to your Orbi:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the Orbi admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
User Manual22Connect to the Network and
Access the Cable Modem Router
3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow
Orbi to detect the Internet connection when you first access the router with a web
browser. You can also customize or specify your Internet settings.
This chapter contains the following sections:
• View Modem Router Initialization
• Specify the Cable Connection Starting Frequency
• Manually set up the Internet connection
• Specify an Internet connection without a login
• Manage an IPv6 Internet connection
• Change the MTU size
23
Orbi WiFi System
View Modem Router Initialization
You can track the initialization procedure of the cable modem router and get details
about the downstream and upstream cable channel. The time is displayed after the
cable modem router is initialized.
The cable modem router automatically goes through the following steps in the
provisioning process:
1. Scans and locks the downstream frequency and then ranges the upstream channels.
2. Obtains a WAN address for the cable modem router.
3. Connects to the Internet.
To view the status of the cable modem router initialization:
1.
Launch a web browser from a computer or mobile device that is connected to the
cable modem router network.
2. Enter orbilogin.com or 192.168.1.1.
A login window opens.
3. Enter the cable modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The Cable Connection page displays.
The Startup Procedure section displays the initialization progress. The page also
displays the status of all downstream and upstream channels. (You must scroll down
to view all the channels.) The number of downstream and upstream channels that
are locked depends on the number of channels that your Internet provider uses.
Specify the Cable Connection Starting Frequency
The starting frequency is automatically generated. For most Internet connections, you
do not need to specify this information. If you must enter a starting frequency, contact
your Internet provider.
User Manual24Specify Your Internet Settings
Orbi WiFi System
To change the starting frequency:
1.
Launch a web browser from a computer or mobile device that is connected to the
modem router network.
2. Enter orbilogin.com or 192.168.1.1.
A login window opens.
3. Enter the modem router admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Cable Connection.
The Cable Connection page displays the status of all downstream and upstream
channels.
5.
Enter the starting frequency.
6. Click the Apply button.
Your settings are saved.
Manually set up the Internet connection
You can view or change the router’s Internet connection settings.
Specify an Internet connection without a login
To specify the Internet connection settings:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
4. Select Advanced > Setup > Internet.
User Manual25Specify Your Internet Settings
Orbi WiFi System
The Internet page displays.
5. Select Internet Setup.
The Internet Setup page displays.
6. Leave the Does your Internet connection require a login No radio button selected.
7.
If your Internet connection requires an account name or host name, type it in the
Account Name (If Required) field.
8.
If your Internet connection requires a domain name, type it in the Domain Name (If
Required) field.
For the other sections in this page, the default settings usually work, but you can
change them.
9. Select an Internet IP Address radio button:
Get Dynamic IP Address From Router. Your ISP uses DHCP to assign your IP
•
address. Your ISP automatically assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
•
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
10. Select a Domain Name Server (DNS) Address radio button:
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers.
•
Your ISP automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select
•
this option. Enter the IP address of your ISP’s primary DNS server. If a secondary
DNS server address is available, enter it also.
11. Click the Apply button.
Your settings are saved.
User Manual26Specify Your Internet Settings
Orbi WiFi System
Manage an IPv6 Internet connection
The router supports many different types of IPv6 Internet connections for which you can
specify the settings manually.
Requirements for entering IPv6 addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated
by colons. You can reduce any four-digit group of zeros within an IPv6 address to a
single zero or omit it. The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
•
More than four hexadecimal characters in a quartet
•
More than two colons in a row
•
Specify IPv6 Internet connections
You can set up an IPv6 Internet connection if the router does not detect it automatically.
To set up an IPv6 Internet connection:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced > IPv6.
The IPv6 page displays.
5. Select an IP Address Assignment radio button:
Use DHCP Server. This method passes more information to LAN devices, but
•
some IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
•
This setting specifies how the modem router assigns IPv6 addresses to the home
network (the LAN).
User Manual27Specify Your Internet Settings
Orbi WiFi System
6. Click the Apply button.
Your settings are saved.
Change the MTU size
The maximum transmission unit (MTU) is the largest data packet a network device
transmits. When one network device communicates across the Internet with another,
the data packets travel through many devices along the way. If a device in the data path
uses a lower MTU setting than the other devices, the data packets must be split or
“fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some
situations, changing the value fixes one problem but causes another. Leave the MTU
unchanged unless one of these situations occurs:
You experience problems connecting to your ISP or other Internet service, and the
•
technical support of either the ISP or NETGEAR recommends changing the MTU
setting. These web-based applications might require an MTU change:
-
A secure website that does not open, or displays only part of a web page
- Yahoo email
- MSN portal
You use VPN and experience severe performance problems.
•
You used a program to optimize MTU for performance reasons, and now you are
•
experiencing connectivity or performance problems.
Note: An incorrect MTU setting can cause Internet communication problems. For
example, you might not be able to access certain websites, frames within websites,
secure login pages, or FTP or POP servers.
To change the MTU size:
1.
Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time
that you logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
User Manual28Specify Your Internet Settings
Orbi WiFi System
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5.
In the MTU Size field, enter a value from 64 to 1500.
6. Click the Apply button.
Your settings are saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400.
If you are willing to experiment, you can gradually reduce the MTU from the maximum
value of 1500 until the problem goes away. The following table describes common
MTU sizes and applications.
Table 4. Common MTU sizes
ApplicationMTU
1500
The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE
or VPN, and is the default value for NETGEAR routers, adapters, and switches.
Used in PPPoE environments.1492
Maximum size to use for pinging. (Larger packets are fragmented.)1472
Used in some DHCP environments.1468
Used in PPTP environments or with VPN.1436
Typical value to connect to dial-up ISPs.576
User Manual29Specify Your Internet Settings
4
Control Access to the Internet
The router comes with a built-in firewall that helps protect your home network from
unwanted intrusions from the Internet.
This chapter includes the following sections:
• Allow or block access to your network
• Use keywords to block Internet sites
• Delete keywords that are used to block Internet sites
• Avoid blocking on a trusted computer
• Block services from the Internet
• Manage network access control lists
• Schedule when to block Internet sites and services
• Set up security event email notifications
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