Netgear CAX30 User Manual

User Manual

NighthawkAX6AX2700WiFICableModem

Router

Model CAX30

	NETGEAR, Inc.
April 2021	350 E. Plumeria Drive
202-12054-01	San Jose, CA 95134, USA

Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30

Support and Community

Visit www.netgear.com/support to get your questions answered and access the latest downloads.

You can also check out our NETGEAR Community for helpful advice at community.netgear.com.

Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network.

If you are experiencing trouble installing your cable device, contact NETGEAR at 1-866-874-8924.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.)

ForregulatorycomplianceinformationincludingtheEUDeclarationofConformity,visit http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy/.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.

Note to CATV system installer: This reminder is provided to call the CATV systems installer’s attention to Section 820-93 of the National Electrical Code, which provide guidelinesforpropergroundingandinparticular,specifythatcoaxialcableshieldshall be connected to the grounding system of the building, as close to the point of cable entry as practical.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

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Contents

Chapter 1 Hardware Setup
Unpack Your Modem Router...............................................................	9
Front panel LEDs and buttons.............................................................	9
Rear Panel............................................................................................	12
Position Your Modem Router............................................................	13
Install and Activate Your Modem Router.........................................	14
Connect Your Modem Router to a Computer............................	14
Activate Your Internet Service......................................................	16
Perform a Speed Test....................................................................	17
Chapter 2 Specify Your Internet Settings
Specify the Cable Connection Starting Frequency........................	19
View Modem Router Initialization.....................................................	19
Manually Set Up the Internet Connection.......................................	20
Change the MTU Size.........................................................................	21
Chapter3ConnecttotheNetworkandAccesstheModemRouter
Connect to the Network....................................................................	25
Wired Connection..........................................................................	25
Using WPS to Connect to the WiFi Network..............................	25
Finding and Selecting the WiFi Network....................................	25
Types of Logins...................................................................................	26
Log In to the Modem Router.............................................................	26
Chapter 4 Control Access to the Internet
Enable access control to allow or block access to the Internet....	29
Use keywords to block Internet sites...............................................	30
Block services from the Internet.......................................................	32
Delete keywords from the blocked list............................................	33
Prevent blocking on a trusted computer.........................................	33
Manage network access control lists...............................................	34
Schedule when to block Internet sites and services......................	35
Set up security event email notifications.........................................	36
Chapter 5 Manage Network Settings
View or change the WAN settings....................................................	39

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Set up a default DMZ server..............................................................	40
Change the Router’s Device Name..................................................	41
Change the LAN TCP/IP settings......................................................	41
Specify the IP addresses that the modem router assigns..............	42
Disable the DHCP server feature in the modem router.................	44
Manage reserved LAN IP addresses................................................	44
Reserve an IP address....................................................................	45
Edit a reserved IP address............................................................	45
Delete a reserved IP address entry..............................................	46
Use the WPS Wizard for WiFi connections......................................	47
Specify Basic WiFi Settings................................................................	47
Change the WiFi Mode......................................................................	49
Change the Transmission Power Control........................................	50
Change the WiFi password or the WiFi security.............................	51
Set up a guest WiFi network.............................................................	52
Control the WiFi radios......................................................................	54
Use the WiFi On/Off button..........................................................	55
Enable or disable the WiFi radios................................................	55
Set up a WiFi schedule.......................................................................	56
Specify WPS settings..........................................................................	56
Enable or disable implicit beamforming.........................................	57
Enable or disable airtime fairness....................................................	58
Ethernet Port Aggregation................................................................	59
Set Up Ethernet Port Aggregation...............................................	59
View or Change the Modem Router Ethernet Port Aggregation
Mode...............................................................................................	61
Chapter 6 Manage Your Modem Router
Update the router firmware...............................................................	63
Check for new firmware and update the router.........................	63
Manually upload firmware to the router.....................................	64
Change the admin password............................................................	65
Enable admin password recovery....................................................	65
Recover the admin password............................................................	66
View information about the router and the Internet and WiFi
settings.................................................................................................	67
Display the statistics of the Internet port.........................................	68
Check the Internet connection status..............................................	69
View and manage logs of router activity.........................................	70
View devices currently on the network............................................	71
View event logs...................................................................................	71
Monitor Internet traffic.......................................................................	72
Manage the router configuration file...............................................	73
Back up the settings.......................................................................	74

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Erase the settings...........................................................................	74
Restore the settings.......................................................................	75
Remotely access your router using the Nighthawk app................	75
Disable LED blinking or turn off LEDs..............................................	76
Set your time zone..............................................................................	76
Set the NTP Server..............................................................................	77
Specify ReadyDLNA media server settings.....................................	79
Return the router to its factory default settings..............................	80
Use the Reset button.....................................................................	80
Erase the settings...........................................................................	80

Chapter 7 Share USB Storage Devices Attached to the Modem Router

USB device requirements..................................................................	83
Connect a USB storage device to the router..................................	83
Access a storage device connected to the router from a
Windows-based computer................................................................	84
Map a USB device to a Windows network drive.............................	84
Access a storage device that is connected to the router from a
Mac.......................................................................................................	85
Enable FTP access within your network...........................................	86
View network folders on a storage device......................................	86
Add a network folder on a USB storage device.............................	87
Edit a network folder on a USB storage device..............................	88
Safely remove a USB storage device...............................................	89

Chapter 8 Use Dynamic DNS to Access USB Storage Devices Through the Internet

Set up and manage Dynamic DNS...................................................	92
Set up FTP access through the Internet...........................................	92
Your personal FTP server...................................................................	93
Set up your personal FTP server..................................................	93
Set up a new Dynamic DNS account...........................................	94
Specify a DNS account that you already created.......................	94
Change the Dynamic DNS settings.............................................	95
Access USB storage devices through the Internet.........................	96
Chapter 9 Use VPN to Access Your Network
Set up a VPN connection...................................................................	98
Specify VPN Service in the Router....................................................	98
Install OpenVPN Software.................................................................	99
Install OpenVPN Software on Your Windows Computer..........	99
Install OpenVPN Software on Your Mac Computer................	102
Install OpenVPN Software on an iOS Device...........................	103

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Install OpenVPN Software on an Android Device...................	103
Use a VPN Tunnel on Your Windows Computer..........................	104
Use VPN to Access the Router’s USB Device and Media............	106
Use VPN to Access Your Internet Service at Home......................	106
Set Up VPN Client Internet Access in the Modem Router......	107
Block VPN Client Internet Access in the Router.......................	107
Use a VPN Tunnel to Access Your Internet Service at Home..108
Chapter 10 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server..................................	111
Set Up Port Forwarding to a Local Server.................................	111
Add a Custom Port Forwarding Service...................................	112
Edit a Port Forwarding Service...................................................	113
Delete a Port Forwarding Entry..................................................	114
Application Example: Make a Local Web Server Public.........	114
How the Router Implements the Port Forwarding Rule..........	115
Port Triggering.................................................................................	115
Add a Port Triggering Service....................................................	116
Enable Port Triggering................................................................	117
ApplicationExample:PortTriggeringforInternetRelayChatport
triggering......................................................................................	117
Chapter 11 Troubleshooting
Quick tips...........................................................................................	120
Sequence to restart your network.............................................	120
Check the power adapter and Ethernet cable connections...	120
Check the WiFi settings..............................................................	120
Check the network settings........................................................	120
Troubleshoot with the LEDs............................................................	121
Standard LED behavior when the router is powered on........	121
Power LED is off or blinking.......................................................	121
LEDs never turn off......................................................................	122
Online LED is Off.........................................................................	122
Ethernet LAN port LEDs are off..................................................	122
WiFi LED is off..............................................................................	122
You cannot log in to the router.......................................................	123
You cannot access the Internet.......................................................	124
Troubleshoot Internet browsing.....................................................	125
Changes are not saved....................................................................	126
Troubleshoot WiFi connectivity......................................................	126
Troubleshoot your network using the ping utility........................	127
Test the LAN path to your router...............................................	127
Test the path from a Windows-based computer to a remote
device............................................................................................	128

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Chapter 12 Supplemental Information
Factory Settings................................................................................	130
Technical Specifications..................................................................	131

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1

Hardware Setup

This chapter covers the following topics:

•Unpack Your Modem Router

•Front panel LEDs and buttons

•Rear Panel

•Position Your Modem Router

•Install and Activate Your Modem Router

Formoreinformationaboutthetopicscoveredinthismanual,visitthesupportwebsite at support.netgear.com.

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Unpack Your Modem Router

Your package contains the modem router, Ethernet cable, and power adapter.

Figure 1. Package contents

Front panel LEDs and buttons

Status LEDs are located on the front of the modem router. The WiFi and WPS buttons are also located on the front.

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Figure 2. Modem router LEDs and buttons

You can use the LEDs to verify status and connections. The following table lists and describes each LED on the top panel of the modem router.

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Table 1. LED descriptions

LED	Description
Power	•	Solid white. Power is supplied to the modem router.
	•	Off. No power is supplied to the modem router.
	•	Solid red. Thermal cutoff mode. Power off the modem router, let it
		cool, and move it away from heat sources (such as a TV, DVD player,
		or speakers) and keep it vertical in open air.
Downstream	•	Solid amber. One downstream channel is locked.
	•	Solid white. Two or more downstream channels are locked.
	•	Blinking white. The modem router is scanning for a downstream
		channel.
	•	Off. No downstream channel is locked.
Upstream	•	Solid amber. One upstream channel is locked.
	•	Solid white. Two or more upstream channels are locked.
	•	Blinking white. The modem router is scanning for an upstream
		channel.
	•	Off. No upstream channel is locked.
Online	•	Solid white. The modem router is online.
	•	Blinking white. The modem router is synchronizing with the cable
		provider’s cable modem termination system (CMTS).
	•	Slow blinking amber and white. The modem router reached the
		traffic meter limit.
	•	Off. The modem router is offline.
Ethernet ports 1-4	TheLEDcolorindicatesthespeed:whiteforGigabitEthernetconnections
	and amber for 100 Mbps or 10 Mbps Ethernet connections.
	•	Solid. A powered-on device is connected to the Ethernet port.
	•	Blinking. The port is sending or receiving traffic.
	•	Off. No device is connected to this Ethernet port.

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Table 1. LED descriptions (Continued)

2.4 GHz radio	•	Solid white. The 2.4 GHz WiFi radio is operating.
	•	Blinking. The router is sending or receiving WiFi traffic.
	•	Off. The 2.4 GHz WiFi radio is off.
5 GHz radio	•	Solid white. The 5 GHz WiFi radio is operating.
	•	Blinking. The router is sending or receiving WiFi traffic.
	•	Off. The 5 GHz WiFi radio is off.
USB port	•	Solid white. A USB device is connected and is ready.
	•	Off. No USB device is connected, or someone clicked the Safely
		Remove Hardware button and it is now safe to remove the attached
		USB device.

The WiFi and WPS buttons are located on the front of the modem router.

Table 2. Front panel buttons

Button	Description
WiFi	PressingthisbuttonfortwosecondsturnstheWiFiradiosinthe modem
	routeronandoff. IfthisLEDislit,theWiFiradiosareon. IfthisLEDisoff,
	theWiFiradiosareturnedoffandyoucannotuseWiFitoconnecttothe
	modem router.
WPS	ThisbuttonletsyouuseWPStojointheWiFinetworkwithouttypingthe
	WiFi password. The WPS LED blinks during this process and then lights
	solid.
LED on/off	Pressing this button for two seconds turns the LEDs on and off.

Rear Panel

The connections and button on the rear panel are shown in the following figure.

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Figure 3. Modem router rear panel

Position Your Modem Router

The modem router lets you access your network anywhere within the operating range ofyourWiFinetwork.However,theoperatingdistanceorrangeofyourWiFiconnection canvarysignificantlydependingonthephysicalplacementofyour modemrouter. For example, the thickness and number of walls the WiFi signal passes through can limit the range.

Additionally, other WiFi access points in and around your home might affect your modem router’s signal. WiFi access points are modem routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access.

Position your modem router according to the following guidelines:

•Place your modem router near the center of the area where your computers and other devices operate, and within line of sight to your WiFi devices.

•Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for wired computers.

•Place the modem router in an elevated location, minimizing the number walls and ceilings between the modem router and your other devices.

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•Place the modem router away from electrical devices such as these:

-Ceiling fans

-Home security systems

-Microwaves

-Computers

-Base of a cordless phone

-2.4 GHz cordless phone

•Place the modem router away from large metal surfaces, large glass surfaces, and insulated walls, and items such as these:

-Solid metal doors

-Aluminum studs

-Fish tanks

-Mirrors

-Brick

-Concrete

Install and Activate Your Modem Router

The modem router provides a connection between your cable Internet provider’s network and your computer, router, or WiFi router.

Connect Your Modem Router to a Computer

During the installation and activation, you must connect the modem router directly to a computer.

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12V 3.5A

Figure 4. Connect the modem router directly to a computer

Note: Beforeyouconnectyour modemrouterandcontactyourcableInternetprovider, collectyourcableaccountnumber,accountphonenumber,andlogininformation(your email address or user name and password).

To connect your modem router directly to a computer:

1.Connect a coaxial cable.

Use the coaxial cable that your cable company provided to connect the cable port onthe modemroutertoacablewalloutletoralinesplitter.Makesurethatthecable is tightly connected.

Note: IfXfinityisyourcableInternetprovider,Xfinityrecommendsconnectingyour modem router directly to a cable wall outlet.

2.Connectthepoweradapterprovidedinthepackagetothe modemrouterandplug the power adapter into an electrical outlet.

When the startup procedure is complete, the Power LED lights solid white.

If the Power LED does not light, press the Power On/Off button on the rear panel of the modem router.

3.Wait for the modem router to come online.

When the modem router comes online, the Online LED stops blinking and lights solid white.

This process might take up to 10 minutes.

EventhoughanInternetconnectionisestablished,Internetserviceisavailableonlyafter you set it up with your cable Internet provider.

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For information about how to activate your Internet service, see Activate Your Internet Service on page 16.

Activate Your Internet Service

Before you activate your Internet service, gather the following information:

•Your cable Internet provider account information

•Modem router model number, which is CAX30

•Modem router serial number, which is on the modem router label

•Modem router MAC address, which is on the modem router label

Your modem router’s serial number and MAC address are on the modem router label.

The following is contact information for cable Internet providers that support your modem router.

Table 3. Cable Internet provider contact information

Cable Internet Provider	Contact Information
Cox	https://www.cox.com/residential/support/home.htmlhttps://www.cox.com/activate
	1-888-556-1193
Mediacom	https://support.mediacomcable.com/
	1-855-Mediacom (1-855-633-4226)
Optimum	https://www.optimum.net/support/contact-us
	https://install.optimum.com/JointInstall/
	1-877-810-6750
Sparklight	https://support.sparklight.com/
	1 [phone]

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Table 3. Cable Internet provider contact information (Continued)

Cable Internet Provider	Contact Information
Spectrum	https://www.spectrum.net/contact-us/https://activate.spectrum.net/
	1-833-267-6094
Xfinity®	https://www.xfinity.com/internetsetup
	1-800-XFINITY (1-800-934-6489)
	Use the Xfinity app for Xfinity activation and then use the NETGEAR
	Nighthawk app for router installation.

Note: Your cable Internet provider’s contact information might change. You can find the contact information in your monthly Internet service billing statement.

To activate your Internet service:

1.Visit your cable Internet provider’s website and follow the onscreen instructions to activate your Internet service.

2.IfyouareunabletoactivateyourInternetserviceusingtheinstructionsonyourcable Internet provider’s website, call your cable Internet provider for support.

3.TodeterminetheaccurateInternetspeed,visityourcableInternetprovider'sspeed test website and perform a speed test. .

Ifyouractualspeedislowerthanyoursubscribedspeed,contactyourcableInternet

provider.

Perform a Speed Test

To determine the accurate Internet speed, visit your cable Internet provider's speed test website and perform a speed test.

If your actual speed is lower than your subscribed speed, contact your cable Internet provider.

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Specify Your Internet Settings

Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

•Specify the Cable Connection Starting Frequency

•View Modem Router Initialization

•Manually Set Up the Internet Connection

•Change the MTU Size

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Specify the Cable Connection Starting

Frequency

The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.

To change the starting frequency:

1.Launch a web browser from a computer or mobile device that is connected to the modem router network.

2.Enter http://routerlogin.net or 192.168.1.1. A login window opens.

3.Enter the modem router user name and password.

The user name is admin. The password is the password you set the first time you connected to the modem router. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select Cable Connection.

Thepagedisplaysthestatusofalldownstreamandupstreamchannelsandprovides a field for the starting frequency.

5.Enter the starting frequency.

6.Click the Apply button. Your settings are saved.

View Modem Router Initialization

You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized.

The modem router automatically goes through the following steps in the provisioning process:

1.Scansandlocksthedownstreamfrequencyandthenrangestheupstreamchannels.

2.Obtains a WAN address for the modem router.

3.Connects to the Internet.

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To view the status of the modem router initialization:

1.Launch a web browser from a computer or mobile device that is connected to the modem router network.

2.Enter http://routerlogin.net or 192.168.1.1. A login window opens.

3.Enter the modem router user name and password.

The user name is admin. The password is the password you set the first time you connected to the modem router. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select Cable Connection.

The Startup Procedure section displays the initialization progress. The page also displaysthestatusofalldownstreamandupstreamchannels. (Youmustscrolldown to view all the channels.) The number of downstream and upstream channels that are locked depends on the number of channels that your Internet provider uses.

Manually Set Up the Internet Connection

In most situations, you do not need to change these settings. We recommend that you use the default settings for DHCP because most cable Internet services provide the IP address through DHCP.

To specify the Internet connection settings:

1.Launch a web browser from a computer or mobile device that is connected to the modem router network.

2.Enter http://routerlogin.net or 192.168.1.1. A login window opens.

3.Enter the modem router user name and password.

The user name is admin. The password is the password you set the first time you connected to the modem router. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Setup > Internet Setup.

5.If your Internet connection requires an account name or host name, type it in the

Account Name (If Required) field.

6.IfyourInternetconnectionrequiresadomainname,typeitinthe DomainName(If Required) field.

Specify Your Internet Settings

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For the other sections in this page, the default settings usually work, but you can change them.

7.Select an Internet IP Address radio button:

•Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.

•Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that your ISP assigned. The gateway is the ISP modem router to which your modem router connects.

8.Select a Domain Name Server (DNS) Address radio button:

•Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.

•UseTheseDNSServers.IfyouknowthatyourISPrequiresspecificservers,select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary or tertiary DNS server address is available, enter it also.

9.Click the Apply button. Your settings are saved.

If the NETGEAR website does not display within one minute, see Troubleshooting on page 119.

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, thedatapacketstravelthroughmanydevicesalongtheway. Ifadeviceinthedatapath uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

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The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

•You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change:

-A secure website that does not open, or displays only part of a web page

-Yahoo email

-MSN portal

•You use VPN and experience severe performance problems.

•You used a program to optimize MTU for performance reasons, and now you are experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

To change the MTU size:

1.Launch a web browser from a computer or mobile device that is connected to the modem router network.

2.Enter http://routerlogin.net or 192.168.1.1. A login window opens.

3.Enter the modem router user name and password.

The user name is admin. The password is the password you set the first time you connected to the modem router. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Setup > WAN Setup.

5.In the MTU Size field, enter a value from 64 to 1500.

6.Click the Apply button. Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum valueof1500untiltheproblemgoesaway.ThefollowingtabledescribescommonMTU sizes and applications.

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Table 4. Common MTU sizes

MTU	Application
1500	The largest Ethernet packet size. This setting is typical for connections
	that do not use VPN, and is the default value for NETGEAR routers,
	adapters, and switches.
1472	Maximum size to use for pinging. (Larger packets are fragmented.)
1468	Used in some DHCP environments.
1460	Usable by AOL if you do not send or receive large email attachments,
	for example.

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ConnecttotheNetworkandAccess

the Modem Router

This chapter contains the following sections:

•Connect to the Network

•Types of Logins

•Log In to the Modem Router

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Connect to the Network

You can connect to the modem router’s network through a wired or WiFi connection. IfyousetupyourcomputertouseastaticIPaddress,changethesettingssothatituses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN).

To connect your computer to the modem router with an Ethernet cable:

1.Make sure that the modem router is receiving power (its Power LED is lit).

2.Connect an Ethernet cable to an Ethernet port on your computer.

3.ConnecttheotherendoftheEthernetcabletooneofthenumberedEthernetports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

Using WPS to Connect to the WiFi Network

Youcanconnecttothemodemrouter’sWiFinetworkwithWi-FiProtectedSetup(WPS) or you can find and select the WiFi network.

To use WPS to connect to the WiFi network:

1.Make sure that the modem router is receiving power (its Power LED is lit).

2.Check the WPS instructions for your computer or mobile device.

3.Press the WPS button on the modem router.

4.Withintwominutes,onyourcomputerorWiFidevice,pressitsWPSbuttonorfollow its instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

Finding and Selecting the WiFi Network

To find and select the WiFi network:

1.Make sure that the modem router is receiving power (its Power LED is lit).

2.On your computer or mobile device, find and select the WiFi network. The WiFi network name is on the modem router label.

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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30

3.Join the WiFi network and enter the WiFi password. The password is on the modem router label.

Your computer or mobile device connects to the WiFi network.

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

•WiFi network key or password. Your modem router is preset with a unique WiFi networkname(SSID)andpasswordforWiFiaccess.Thisinformationisonthemodem router label.

Note: Your modem router broadcasts dual-band 2.4 GHz and 5 GHz WiFi signals. The label shows the SSID for the 2.4 GHz signal. For information about 5 GHz WiFi settings, see Specify Basic WiFi Settings on page ?.

•Modem router login. This logs you in to the modem router web pages as admin from an Internet browser.

Log In to the Modem Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the modem router to view or change its settings. The first time you access the modem router, the modem router automatically checks to see if it can connect to your Internet service.

To log in to the modem router:

1.Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.

2.Type http://routerlogin.net or http://192.168.1.1. A login window opens.

3.Enter the modem router user name and password.

The user name is admin. The password is the password you set the first time you connected to the modem router. The user name and password are case-sensitive.

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Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30

The first time you log in to the modem router, you are prompted to change the adminpasswordandsetupsecurityquestions.Youmustenterthesesettingsbefore you can access the Internet.

4.Enter a new password.

5.Select security questions and enter the answers.

6.Click the Next button.

7.Click the Next button.

The modem router connects to the Internet. The BASIC Home page displays the status of the Internet connection.

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4

Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.

This chapter contains the following sections:

•Enable access control to allow or block access to the Internet

•Use keywords to block Internet sites

•Manage network access control lists

•Schedule when to block Internet sites and services

•Set up security event email notifications

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Enable access control to allow or block access to the Internet

YoucanuseaccesscontroltoblockorallowaccesstotheInternetthroughyourrouter.

To set up access control:

1.Launch a web browser from a computer or mobile device that is connected to the router network.

2.Enter http://www.routerlogin.net. A login window opens.

3.Enter the router admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Security > Access Control. The Access Control page displays.

5.Select the Turn on Access Control check box.

You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if a device is in the blocked list.

6.Select an access rule:

•Allow all new devices to connect. With this setting, a new device can access your network. You don’t need to enter the its MAC address. This is the default setting. We recommend that you leave this radio button selected.

•Block all new devices from connecting. With this setting, a new device cannot access your router’s Internet connection, but can still access your router’s local network. Before a device accesses your router’s Internet connection, you must enteritsMACaddressforanEthernetconnectionanditsMACaddressforaWiFi connection in the allowed list.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.

7.Toviewallowedorblockeddevicesthatarenotconnected,clickoneofthefollowing

links:

•View list of allowed devices not currently connected to the network

•View list of blocked devices not currently connected to the network

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The list displays.

8.To allow the WiFi-enabled computer or mobile device you’re currently using to continuetoaccesstheInternet,selectthecheckboxnexttoyourcomputerordevice, and click the Allow button.

9.Click the Apply button. Your settings are saved.

Use keywords to block Internet sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.

To block Internet sites:

1.Launch a web browser from a computer or mobile device that is connected to the router network.

2.Enter http://www.routerlogin.net. A login window opens.

3.Enter the router admin user name and password.

The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4.Select ADVANCED > Security > Block Sites. The Block Sites page displays.

5.Select a keyword blocking option:

•Per Schedule. Turn on keyword blocking according to a schedule that you set. Formoreinformation,see SchedulewhentoblockInternetsitesandservices on page 35.

•Always. Turn on keyword blocking all the time, independent of the Schedule page.

6.In the Type keyword or domain name here field, enter a keyword or domain that you want to block.

For example:

•Specify XXX to block http://www.badstuff.com/xxx.html.

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