NETGEAR C7800 User User guide

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350 East Plumeria Drive

San Jose, CA 95134

USA

July 2017

202-11735-02

AC3200 WiFi Cable Modem Router

Model C7800 User Manual

AC3200 WiFi Cable Modem Router

Support

Thank you for purchasing this NETGEAR product. You can visit access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Contact your Internet service provider for technical support.

www.netgear.com/support to register your product, get help,

Conformity

For the current EU Declaration of Conformity, visit

http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit

See the regulatory compliance document before connecting the power supply.

http://www.netgear.com/about/regulatory.

Trademarks

Contents

Chapter 1 Hardware Setup

Chapter 2 Connect to the Network and Access the Modem Router

Unpack Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Top and Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Position Your Modem Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Install and Activate Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Connect Your Modem Router to a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 12

Activate Your Internet Service With Comcast XFINITY . . . . . . . . . . . . . . . . . . 13

Perform a Speed Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connect Your Modem Router to a Router After Installation and Activation . . 14

Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

WiFi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Types of Logins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Access the Modem Router With NETGEAR genie App . . . . . . . . . . . . . . . . . . . . . 19

Chapter 3 Specify Your Internet Settings

Specify the Cable Connection Starting Frequency . . . . . . . . . . . . . . . . . . . . . . . 21

View Modem Router Initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 4 Control Access to the Internet

Set Up Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Block Access to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Use Keywords to Block Internet Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Delete a Keyword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Block Services From the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Schedule When to Block Internet Sites and Services. . . . . . . . . . . . . . . . . . . . . . 32

Avoid Blocking on a Trusted Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Set Up Security Event Email Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Enable or Disable NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

AC3200 WiFi Cable Modem Router

Chapter 5 Share USB Devices Attached to the Modem Router

USB Storage Device Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Connect a USB Storage Device to the Modem Router . . . . . . . . . . . . . . . . . . . . 38

Access a USB Drive Connected to the Modem Router From a Windows-Based Computer 39

Map a USB Device to a Windows Network Drive . . . . . . . . . . . . . . . . . . . . . . . . . 39

Access a USB Storage Device That Is Connected to the Modem Router From a Mac40

Control Access to the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Use FTP Within the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

View or Change Network Folders on a USB Storage Device. . . . . . . . . . . . . . . . 42

Add a Network Folder on a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . 44

Edit a Network Folder on a USB Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . 45

Approve USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Access the USB Storage Device Through the Internet. . . . . . . . . . . . . . . . . . . . . 46

Set Up FTP Access Through the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Access the USB Storage Device Through the Internet With FTP . . . . . . . . . . 48

Safely Remove a USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 6 Share a USB Printer

Install the Printer Driver and Cable the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Download the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Install the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Use the Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

View or Change the Status of a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Use the Scan Feature of a Multifunction USB Printer . . . . . . . . . . . . . . . . . . . . . 55

Change NETGEAR USB Control Center Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Chapter 7 Specify Network Settings

View or Change the WAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Set Up a Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Change the Modem Router’s Device Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Change the LAN TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Specify the IP Addresses That the Modem Router Assigns . . . . . . . . . . . . . . . . 62

Disable the DHCP Server Feature in the Modem Router. . . . . . . . . . . . . . . . . . . 64

Manage LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Reserve an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Edit a Reserved IP Address Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Delete a Reserved IP Address Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Improve Network Connections With Universal Plug-N-Play . . . . . . . . . . . . . . . 66

Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Specify Basic WiFi Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Change the WiFi Security Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Control the WiFi Radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Use the WiFi On/Off Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Enable or Disable the WiFi Radios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

AC3200 WiFi Cable Modem Router

Set Up a WiFi Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Chapter 8 Manage Your Network

Change the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Set Up Password Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Recover the admin Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

View Modem Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Check the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

View Logs of Modem Router Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

View Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Run the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Run the Traceroute Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Monitor Internet Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Manage the Modem Router Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Erase the Current Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

View or Change the Modem Router WiFi Channel . . . . . . . . . . . . . . . . . . . . . . . . 90

Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Specify a DNS Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Chapter 9 Specify Internet Port Settings

Set Up Port Forwarding to a Local Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Add a Custom Port Forwarding Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Edit a Port Forwarding Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Application Example: Make a Local Web Server Public . . . . . . . . . . . . . . . . . 100

How the Modem Router Implements the Port Forwarding Rule . . . . . . . . . 100

Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Add a Port Triggering Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Application Example: Port Triggering for Internet Relay Chat . . . . . . . . . . . 103

Chapter 10 Troubleshooting

Troubleshoot With the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Power LED Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

LEDs Never Turn Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Internet LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Troubleshoot the Cable Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Cannot Log In to the Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

WiFi Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

AC3200 WiFi Cable Modem Router

Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 108

Test the LAN Path to Your Modem Router . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Test the Path From Your Computer to a Remote Device. . . . . . . . . . . . . . . . 109

Appendix A Supplemental Information

Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

1. Hardware Setup

This chapter covers the following topics:

• Unpack Your Modem Router

• Top and Front Panel

• Rear Panel

• Position Your Modem Router

• Install and Activate Your Modem Router

• Connect Your Modem Router to a Router After Installation and Activation

For more information about the topics covered in this manual, visit the support website at

support.netgear.com.

AC3200 WiFi Cable Modem Router

Unpack Your Modem Router

Your package contains the following items.

Modem router

Ethernet cable

Figure 1. Package contents

Power adapter

Top and Front Panel

Status LEDs are located on the top of the modem router. Buttons are located on the front.

LEDs

USB ports

Buttons

Figure 2. Modem router LEDs and buttons

You can use the LEDs to verify status and connections. The following table lists and describes each LED on the top panel of the modem router.

Hardware Setup

Table 1. LED descriptions

LED Description

Power

Downstream

Upstream

Internet

2.4 GHz radio

5 GHz radio

USB 1 and USB 2

Ethernet

• Solid White. Power is supplied to the modem router.

• Off. No power is supplied to the modem router.

• Solid red.

away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air.

• Solid amber. One downstream channel is locked.

• Solid white. T

• Blinking white.

• Off. No downstream channel is locked.

• Solid amber. One upstream channel is locked.

• Solid white. T

• Blinking white.

• Off. No upstream channel is locked.

• Solid white. The modem router is online.

• Blinking white.

• modem termination system (CMTS).

• Slow blinking amber and white.

• Off.

• Solid white. The 2.4 GHz WiFi radio is operating.

• Blinking. The

• Off. The

• Solid white. The 5 GHz WiFi radio is operating.

• Blinking. The

• Off. The

• Solid white. A USB 3.0 device is connected and is ready.

• Solid amber.

• Off. No USB device is connected, or someone clicked the Safely Remove Hardware

The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections.

• Solid. A

• Blinking.

• Off. No device is connected to this Ethernet port.

The modem router is offline.

button and it is now safe to remove the attached USB device.

AC3200 WiFi Cable Modem Router

Thermal cutoff mode. Power off the modem router, let it cool, and move it

wo or more downstream channels are locked.

The modem router is scanning for a downstream channel.

wo or more upstream channels are locked.

The modem router is scanning for an upstream channel.

The modem router is synchronizing with the cable provider’s cable

The modem router reached the traffic meter limit.

router is sending or receiving WiFi traffic.

2.4 GHz WiFi radio is off.

router is sending or receiving WiFi traffic.

5 GHz WiFi radio is off.

A USB 2.0 device is connected and is ready.

powered-on device is connected to the Ethernet port.

The port is sending or receiving traffic.

The following buttons are located on the front of the modem router:

• LED. Pressing this button turns the modem router LEDs of

• WPS.

This button lets you use WPS to join the WiFi network without typing the WiFi

f and on.

password. The WPS LED blinks during this process and then lights solid.

Hardware Setup

AC3200 WiFi Cable Modem Router

• WiFi. Pressing this button for two seconds turns the WiFi radios in the modem router on

and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router.

Table 2. Front panel button descriptions

Button Description

LED Pressing this button changes the LED mode:

• Mode one.

• Mode two. All

• Mode three. Only the Power LED stays on and the other LEDs are of

WPS Pressing this button lets you use WPS to join the WiFi network without typing the WiFi

password.

WiFi Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.

All LEDs stay on and blink.

LEDs stay on but don’t blink.

Rear Panel

The connections and button on the rear panel are shown in the following figure.

Reset button

Coaxial cable connector

Figure 3. Modem router rear panel

Ethernet LAN port

Power On/Off button

Power adapter input

Hardware Setup

AC3200 WiFi Cable Modem Router

Position Your Modem Router

The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the WiFi signal passes through can limit the range.

Additionally, other WiFi access points in and around your home might affect your modem router’s signal. WiFi access points are modem routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access.

Position your modem router according to the following guidelines:

• Place your modem router near the center of the area where your computers and other

devices operate, and within line of sight to your WiFi devices.

• Make sure that the modem router is within reach of an AC power outlet and near Ethernet

cables for wired computers.

• Place the modem router in an elevated location, minimizing the number walls and ceilings

between the modem router and your other devices.

• Place the modem router away from electrical devices such as these:

- Ceiling fans

- Home security systems

- Microwaves

- Computers

- Base of a cordless phone

- 2.4 GHz cordless phone

• Place the modem router away from large metal surfaces, large glass surfaces, and

insulated walls, and items such as these:

- Solid metal doors

- Aluminum studs

- Fish tanks

- Mirrors

- Brick

- Concrete

Hardware Setup

AC3200 WiFi Cable Modem Router

Install and Activate Your Modem Router

The modem router provides a connection between your cable Internet provider’s network and your computer, router, or WiFi router.

Connect Your Modem Router to a Computer

During the installation and activation, you must connect the modem router directly to a computer. After installation and activation, you can connect the modem router to a router.

Cable wall outlet

Coaxial cable (not included)

Figure 4. Connect the modem router directly to a computer

Modem router

45° 45°

Power adapter

Ethernet cable

Note: Before you connect your modem router and contact your cable Internet

provider, collect your cable account number, account phone number, and login information (your email address or user name and password).

 To connect your modem router directly to a computer:

1. Connect a coaxial cable.

Use the coaxial cable that your cable company provided to connect the cable port on the modem

router to a cable wall outlet or a line splitter. Make sure that the cable is tightly

connected.

Note: If Comcast XFINITY is your cable Internet provider, Comcast XFINITY

recommends connecting your modem router directly to a cable wall outlet.

2. Connect the power adapter provided in the package to the modem router and plug the

power adapter into an electrical outlet.

When the startup procedure is complete, the Power LED lights solid white.

Hardware Setup

AC3200 WiFi Cable Modem Router

If the Power LED does not light, press the Power On/Off button on the rear panel of the modem router.

3. Wait for the modem router to come online.

When the modem router comes online, the Internet LED stops blinking and lights solid white.

This process might take up to 10 minutes.

Even though an Internet connection is established, Internet service is available only after you set it up with your cable Internet provider

For information about how to activate your Internet service, see

Service With Comcast XFINITY

on page 13.

Activate Your Internet

Activate Your Internet Service With Comcast XFINITY

Activate your Internet service by using Comcast XFINITY’s self-activation process. If you are unable to self-activate your modem router, call Comcast XFINITY customer service. After you complete the setup, perform a speed test.

Before you start the self-activation process, collect the following information:

• XFINITY account number

• The phone number associated with your XFINITY account

• XFINITY login information (your email address or user name and password)

• Modem router model number

• Modem router serial number

• Modem router MAC address

Your modem router’s serial number and MAC address are on the modem router label.

, which is C7800

Serial number

MAC address

 To set up your Internet connection with Comcast XFINITY’s self-activation process:

1. Close all web browsers.

2. Launch a web browser

You are redirected to the XFINITY self-activation page. If you are not redirected to the XFINITY self-activation page, visit

http://www.comcast.com/activate.

3. Provide your XFINITY credentials and complete the self-activation process.

This process might take up to 15 minutes, during which the modem router reboots twice.

Hardware Setup

AC3200 WiFi Cable Modem Router

4. If you are unable to activate your modem router using the XFINITY self-activation process,

call 1-855-OK-BEGIN (1-855-652-3446) or 1-800-XFINITY (1-800-934-6489).

Perform a Speed Test

To determine the accurate Internet speed, visit http://speedtest.xfinity.com/ and perform a speed test.

If your actual speed is lower than your subscribed speed, contact XFINITY.

Connect Your Modem Router to a Router After Installation and Activation

During the installation and activation, you must connect the modem router directly to a computer. After installation and activation, you can connect the modem router to a router.

If you want to connect your modem router to a router, you must disable NAT. With NAT disabled, to avoid conflicting with the other router on the network, the modem router does not use NAT.

 To disable NAT and connect your modem router to a router after installation and

activation:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > NAT Mode.

The NAT page displays.

5. Clear the Turn NAT On check box.

6. Click the Apply button.

Your settings are saved.

7. Follow the instructions that came with your router or gateway to connect it to the modem

router.

Hardware Setup

2. Connect to the Network and

Access the Modem Router

This chapter contains the following sections:

• Connect to the Network

• Types of Logins

• Log In to the Modem Router

• Access the Modem Router With NETGEAR genie App

AC3200 WiFi Cable Modem Router

Connect to the Network

You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN).

 To connect your computer to the modem router with an Ethernet cable:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

WiFi Connection

You can connect to the modem router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select the WiFi network.

 To use WPS to connect to the WiFi network:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. Check the WPS instructions for your computer or mobile device.

3. Press the WPS button on the modem router.

4. Within two minutes, on your computer or WiFi device, press its WPS button or follow its

instructions for WPS connections.

Your computer or mobile device connects to the WiFi network.

 To find and select the WiFi network:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. On your computer or mobile device, find and select the WiFi network.

The WiFi network name is on the modem router label.

3. Join the WiFi network and enter the WiFi password.

The password is on the modem router label.

Your computer or mobile device connects to the WiFi network.

Connect to the Network and Access the Modem Router

AC3200 WiFi Cable Modem Router

Label

The modem router label shows the login information, MAC address, and serial number.

Figure 5. Modem router label

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

• W

iFi network key or password. Your modem router is preset with a unique WiFi

network name (SSID) and password for WiFi access. This information is on the modem router label.

Note: Your modem router broadcasts dual-band 2.4 GHz and 5 GHz WiFi

signals. The label shows the SSID for the 2.4 GHz signal. For information about 5 GHz WiFi settings, see

Settings

• Modem router login.This logs you in to the modem router web pages as admin from an

Internet browser

on page 68.

Specify Basic WiFi

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the modem router to view or change its settings. The first time you access the modem router, the modem router automatically checks to see if it can connect to your Internet service.

 To log in to the modem router:

1. Launch a web browser from a WiFi-enabled computer or mobile device that is

connected to the network.

2. T

ype http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

Connect to the Network and Access the Modem Router

AC3200 WiFi Cable Modem Router

The user name is admin. The default password is password. The user name and password are case-sensitive.

The first time you log in to the modem router, you are prompted to change the admin password and set up security questions. You must enter these settings before you can access the Internet.

4. Enter a new password.

5. Select security questions and enter the answers.

6. Click the Next button.

7. Click the Next button.

The modem router connects to the Internet. The BASIC Home page displays the status of the Internet connection.

Connect to the Network and Access the Modem Router

AC3200 WiFi Cable Modem Router

Access the Modem Router With NETGEAR genie App

The genie® app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following:

• Automatically repair common WiFi network problems.

• Easily manage modem router features like Parental Controls, guest access, Internet

traffic meter, speed test, and more.

 To use the genie app to access the modem router:

1. Visit the NETGEAR genie web page at NETGEAR.com/genie.

2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.

3. Launch the genie app.

The genie app dashboard page displays.

Connect to the Network and Access the Modem Router

3. Specify Your Internet Settings

Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Specify the Cable Connection Starting Frequency

• View Modem Router Initialization

• Manually Set Up the Internet Connection

• Change the MTU Size

AC3200 WiFi Cable Modem Router

Specify the Cable Connection Starting Frequency

The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.

 To change the starting frequency:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select Cable Connection.

The page displays the status of all downstream and upstream channels.

The default password is password. The user name and

5. Enter the starting frequency.

6. Click the Apply button.

Your settings are saved.

Specify Your Internet Settings

AC3200 WiFi Cable Modem Router

View Modem Router Initialization

You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel. The time is displayed after the modem router is initialized.

The modem router automatically goes through the following steps in the provisioning process:

1. Scans and locks the downstream frequency and then ranges the upstream channels.

2. Obtains a WAN address for the modem router.

3. Connects to the Internet.

 To view the status of the modem router initialization:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select Cable Connection.

The default password is password. The user name and

The Startup Procedure section displays the initialization progress. The page also displays the status of all downstream and upstream channels. (You must scroll down to view all the channels.) The number of downstream and upstream channels that are locked depends on the number of channels that your Internet provider uses.

Specify Your Internet Settings

AC3200 WiFi Cable Modem Router

Manually Set Up the Internet Connection

In most situations, you do not need to change these settings. We recommend that you use the default settings for DHCP because most cable Internet services provide the IP address through DHCP.

 To specify the Internet connection settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet.

5. If your Internet connection requires an account name or host name, type it in the Account

Name (If Required) field.

6. If your Internet connection requires a domain name, type it in the Domain Name (If

Required) field.

The default password is password. The user name and

For the other sections in this page, the default settings usually work, but you can change them.

7. Select an Internet IP

• Get Dynamically from ISP.

automatically assigns these addresses.

• Use Static IP

address that your ISP assigned. The gateway is the ISP modem router to which your modem router connects.

Address radio button:

Your ISP uses DHCP to assign your IP address. Your ISP

Address. Enter the IP address, IP subnet mask, and the gateway IP

Specify Your Internet Settings

AC3200 WiFi Cable Modem Router

8. Select a Domain Name Server (DNS) Address radio button:

• Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your

ISP automatically assigns this address.

• Use These DNS Servers. If you know that your ISP requires specific servers, select

this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

9. Click the Apply button.

Your settings are saved.

If the NETGEAR website does not display within one minute, see Chapter 10,

Troubleshooting

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one network device communicates across the Internet with another, the data packets travel through many devices along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

• You experience problems connecting to your ISP or other Internet service, and the

technical support of either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications might require an MTU change:

- A secure website that does not open, or displays only part of a web page

- Yahoo email

- MSN portal

- America Online’s DSL service

• You use VPN and experience severe performance problems.

• You used a program to optimize MTU for performance reasons, and now you are

experiencing connectivity or performance problems.

Note: An incorrect MTU setting can cause Internet communication

problems. For example, you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

Specify Your Internet Settings

AC3200 WiFi Cable Modem Router

 To change the MTU size:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

ANCED > Setup > WAN Setup.

5. In the MTU Size field, enter a value from 64 to 1500.

6. Click the Apply button.

Your settings are saved.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away applications.

. The following table describes common MTU sizes and

Table 3. Common MTU sizes

MTU Application

1500 The largest Ethernet packet size. This setting is typical for connections that do not use

PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches.

1492 Used in PPPoE environments.

1472 Maximum size to use for pinging. (Larger packets are fragmented.)

1468 Used in some DHCP environments.

1460 Usable by AOL if you do not send or receive large email attachments, for example.

Specify Your Internet Settings

4. Control Access to the Internet

The modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet.

This chapter includes the following sections:

• Set Up Parental Controls

• Block Access to Your Network

• Use Keywords to Block Internet Sites

• Block Services From the Internet

• Schedule When to Block Internet Sites and Services

• Avoid Blocking on a Trusted Computer

• Set Up Security Event Email Notifications

• Enable or Disable NAT

AC3200 WiFi Cable Modem Router

Set Up Parental Controls

The first time that you select Parental Controls from the BASIC Home page, your browser goes to the set up Parental Controls, you must download the genie app.

 To set up Parental Controls:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password for the modem router.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

Parental Controls website, where you can learn more about Parental Controls. To

4. Select Parental Controls.

The

Parental Controls website opens.

5. Click the button for the genie app or version that you want to download and use.

6. Follow the onscreen instructions to download and install the genie app.

7. Open the genie app and select Parental Controls.

Parental Controls automatically starts.

8. Click the Next button, read the note, and click the Next button again.

Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.

9. Select a radio button as follows:

• If you already own an OpenDNS account, leave the Yes radio button selected.

• If you did not yet create an OpenDNS account, select the No radio button.

If you are creating an account, the Create a free OpenDNS account page displays.

Do the following:

a. Complete the fields.

b. Click the Next button.

After you log on or create your account, the filtering level page displays.

10. Select a radio button for a filtering level and click the Next button.

The Setup is complete page displays.

11. Click the Take me to the status page button.

The Status page displays. Parental Controls are now set up for the modem router.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

12. To enable Parental Controls, click the Enable Live Parental Controls button.

Block Access to Your Network

You can use access control to block access to your network.

 To set up access control:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control.

The Access Control page displays.

5. Select the Turn on Access Control check box.

You must select this check box before you can specify an access rule and use the Allow and Block buttons. When this check box is cleared, all devices are allowed to connect, even if the device is in the blocked list.

6. Select an access rule:

• Allow all new devices to connect. With this setting, if you buy a new device, it can

access your network. You don’t need to enter its MAC address on this page. We recommend that you leave this radio button selected.

• Block all new devices from connecting. With this setting, if you buy a new device,

before it can access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.

7. To allow the computer or device you’re currently using to continue to access the network,

select the check box next to your computer or device, and click the Allow button.

8. Click the Apply button.

Your settings are saved.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

Use Keywords to Block Internet Sites

You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule.

 To block Internet sites:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites.

5. Select a keyword blocking option:

• Never.

• Per Schedule.

Schedule When to Block Internet Sites and Services on page 32.)

• Always.

Turn off keyword blocking.

Turn on keyword blocking according to a schedule that you set. (See

Turn on keyword blocking all the time, independent of the Schedule page.

The default password is password. The user name and

6. In the T

block.

For example:

• Specify XXX to block http://www

ype keyword or domain here field, enter a keyword or domain that you want to

.badstuff.com/xxx.html.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

• Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.

• Enter a period (.) to block all Internet browsing access.

7. Click the Add Keyword button.

The keyword is added to the keyword list. The keyword list supports up to 64 entries.

8. Click the Apply button.

Your settings are saved.

Delete a Keyword

 To delete keywords from the list:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

5. Do one of the following:

• To delete a single word, select it and click the Delete Keyword button.

The keyword is removed from the list.

• To delete all keywords on the list, click the Clear List button.

All keywords are removed from the list.

6. Click the Apply button.

Your settings are saved.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

Block Services From the Internet

You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.

 To block services:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Services.

5. Specify when to block the services:

o disable block service, select the Never radio button.

• T

o block the services all the time, select the Always radio button.

• T

o block the services based on a schedule, select the Per Schedule radio button.

For information about how to specify the schedule, see

Internet Sites and Services

The default password is password. The user name and

on page 32.

Schedule When to Block

Control Access to the Internet

AC3200 WiFi Cable Modem Router

6. Click the Add button.

7. To add a service that is in the Service Type menu, select the application or service.

The settings for this service automatically display in the fields.

8. T

o add a service or application that is not in the menu, select User Defined, and do the

following:

a. If you know that the application uses either

protocol. Otherwise, select TCP/UDP (both).

b. Enter the starting port and ending port numbers.

TCP or UDP, select the appropriate

If the service uses a single port number, enter that number in both fields.

To find out which port numbers the service or application uses, you can contact the publisher of the application, ask user groups or newsgroups, or search on the Internet.

9. Specify which devices on your LAN are af

• Only This IP

• IP Address

addresses on your network.

• All lP Addresses. Block services for all computers on your network.

10. Click the Add button.

Your settings are saved.

Address. Block services for a single computer.

Range. Block services for a range of computers with consecutive IP

fected by the rule, based on their IP addresses:

Schedule When to Block Internet Sites and Services

When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the modem router to block, see

Keywords to Block Internet Sites

page 31.

on page 29 and Block Services From the Internet on

Use

Control Access to the Internet

AC3200 WiFi Cable Modem Router

 To schedule blocking:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Schedule.

The Schedule page displays.

5. Specify when to block keywords and services:

• Days to Block. Select the check box for each day that you want to block the

keywords or select the Every Day check box, which automatically selects the check boxes for all days.

• Time of Day to Block. Select a start and end time in 24-hour format, or select All

Day for 24-hour blocking.

6. Click the Apply button.

Your settings are saved.

Avoid Blocking on a Trusted Computer

You can exempt one trusted computer from blocking. The computer you exempt must use a fixed IP address. You can use the reserved IP address feature to specify the IP address. See

Manage LAN IP Addresses on page 64.

 To specify a trusted computer:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.

6. In the T

7. Click the Apply button.

Your settings are saved.

rusted IP Address field, enter the IP address of the trusted computer.

Set Up Security Event Email Notifications

The modem router can email you its logs of modem router activity. The log records activity and security events such as attempts to access blocked sites or services.

 To set up email notifications:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

5. Select the Turn E-mail Notification On check box.

6. In the Y

server (such as mail.myISP.com).

ANCED > Security > E-mail.

our Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail

The default password is password. The user name and

You might be able to find this information in the configuration page of your email program. If you leave this field blank, log and alert messages are not sent.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

7. In the Your Outgoing Mail Server field, enter the name of your Internet provider’s outgoing

(SMTP) mail server (such as mail.myISP.com).

You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.

8. In the Send to This E-mail Address field, enter the email address to which logs and alerts

are to be sent.

This email address is also used for the From address. If this field is blank, log and alert messages are not sent.

9. If your outgoing email server requires authentication, select the My Mail Server requires

authentication check box, and do the following:

a. In the User Name field, type the user name for the outgoing email server.

b. In the Password field, type the password for the outgoing email server.

10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts

Immediately check box.

11. To send logs based on a schedule, specify these settings:

• From the Send logs according to this schedule menu, select the schedule type.

• From the Day menu, select the day.

• From the Time menu, select the time, and select the am or pm radio button.

12. Click the Apply button.

Your settings are saved.

Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the modem router memory. If the modem router cannot email the log and the log buffer is full, the modem router overwrites the log.

Enable or Disable NAT

Network address translation (NAT) is a method of remapping one IP address space into another by modifying network address information in Internet Protocol (IP) datagram packet headers while they are in transit across a traffic routing device.

 To enable or disable NAT:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

Control Access to the Internet

AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Advanced Setup > NAT Mode.

The NAT page displays.

5. Select or clear the Turn NAT On check box.

6. Click the Apply button.

Your settings are saved.

Control Access to the Internet

5. Share USB Devices Attached to the

Modem Router

This chapter describes how to access and configure a USB storage drive attached to your modem router. The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD drives to the modem router USB port.

This chapter contains the following sections:

• USB Storage Device Requirements

• Connect a USB Storage Device to the Modem Router

• Access a USB Drive Connected to the Modem Router From a Windows-Based Computer

• Access a USB Storage Device That Is Connected to the Modem Router From a Mac

• Map a USB Device to a Windows Network Drive

• Control Access to the USB Storage Device

• Use FTP Within the Network

• View or Change Network Folders on a USB Storage Device

• Add a Network Folder on a USB Storage Device

• Edit a Network Folder on a USB Storage Device

• Approve USB Devices

• Access the USB Storage Device Through the Internet

• Safely Remove a USB Storage Device

For more information about ReadySHARE® features, visit netgear.com/readyshare.

AC3200 WiFi Cable Modem Router

USB Storage Device Requirements

The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB storage devices that the modem router supports, visit

kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list.

Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. Such USB devices do not work with the modem router.

The modem router supports the following file system types for full read/write access:

• FAT16

• F

AT32

• NTFS

• NTFS with compression format enabled

• Ext2

• Ext3

• Ext4

• XFS

• HFS+

Connect a USB Storage Device to the Modem Router

ReadySHARE lets you access and share a USB storage device connected to the modem router USB port. (If your USB storage device includes special drivers, it is not compatible.)

 To connect a USB storage device:

1. Insert your USB storage device into the USB port on the modem router.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router.

When you connect the USB storage device to the modem router USB port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

Access a USB Drive Connected to the Modem Router From a Windows-Based Computer

 To access a USB storage device from a Windows-based computer:

1. Connect a USB storage device to a USB port on your router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router.

When you connect the USB storage device to the modem router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

3. Select Start > Run.

4. Enter \\readyshare in the dialog box.

5. Click the OK button.

A window automatically opens and displays the files and folders on the USB storage device.

Map a USB Device to a Windows Network Drive

 To map a USB device to a Windows network drive:

1. Connect a USB storage device to a USB port on the router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router.

When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the device is available to all computers on your local area network (LAN).

3. Select Start > Run.

4. Enter \\readyshare in the dialog box.

5. Click the OK button.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

6. Right-click the USB device and select Map network drive.

7. Select the drive letter to map to the new network folder.

8. Click the Finish button.

The USB storage device is mapped to the drive letter that you specified.

9. To connect to the USB storage device as a different user, select the Connect using

different credentials check box, click the Finish button, and do the following:

a. Type the user name and password.

b. Click the OK button.

Access a USB Storage Device That Is Connected to the Modem Router From a Mac

 To access the device from a Mac:

1. Connect a USB storage device to a USB port on your router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router.

When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

3. On a Mac that is connected to the network, select Go > Connect to Server.

4. In the Server Address field, enter smb://readyshare.

5. When prompted, select the Guest radio button.

If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password. For more information about access control, see View Devices Currently on the

Network

6. Click the Connect button.

A window automatically opens and displays the files and folders on the USB storage device.

on page 88.

Control Access to the USB Storage Device

You can specify the device name, workgroups, and network folders for your USB device.

 To specify the USB access settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

5. Specify access to the USB storage device:

• Network Device Name.

This is the name used to access the USB device connected

to the modem router. The default is readyshare.

• W

orkgroup. If you are using a Windows workgroup rather than a domain, the

workgroup name is displayed here. The name works only in an operating system that supports NetBIOS, such as Microsoft Windows.

• Access Method. Select the check boxes for the access methods that you want:

- Network Neighborhood/MacShare. Enabled by default.

- HTTP. Enabled by default.

You can type

http://readyshare.routerlogin.net/shares to access the USB storage device.

- HTTP (via Internet). Disabled by default. If you enable this feature, remote users

can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a URL domain name to access the USB storage device over the Internet.

This feature supports file uploading only.

- FTP. Disabled by default.

- FTP (via Internet). Disabled by default. If you select this check box, remote users

can access the USB storage device through FTP over the Internet.

This feature

supports both downloading and uploading of files.

6. If you changed the settings, click the Apply button.

Your settings are saved.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

Use FTP Within the Network

File Transfer Protocol (FTP) lets you send and receive large files faster.

 To set up FTP access:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

5. Select the FTP check box.

6. Click the Apply button.

The default password is password. The user name and

Your settings are saved.

View or Change Network Folders on a USB Storage Device

You can view or change the network folders on the USB storage device.

 To view or change network folders:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

5. Scroll down to the Available Networks Folder section, and view or adjust the following

settings:

• Share Name. If only one device is connected, the default share name is

USB_Storage. (Some modem router models include more than one USB port.)

You can click the name, or you can type it in the address field of your web browser. If Not Shared is shown, the default share was deleted, and no other share for the root folder exists. Click the link to change this setting.

• Read

Access and Write Access. Show the permissions and access controls on the

network folder. All–no password (the default) allows all users to access the network folder. The password for admin is the same one that you use to log in to the modem router.

• Folder Name. Full path of the network folder

• V

olume Name. Volume name from the storage device (either USB storage device or

HDD).

• Total Space and Free Space. Show the current utilization of the storage device.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

Add a Network Folder on a USB Storage Device

You can add network folders on the USB storage device.

 To add a network folder:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > ReadySHARE.

The USB Storage (Advanced Settings) page displays.

5. Click the Create Network Folder button.

If this page does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups.

6. In the USB Device menu, select the USB storage device.

7. Click the Browse button and in the Folder field, select the folder

8. In the Share Name field, type the name of the share.

9. In the Read Access menu and the W

The default password is password. The user name and

rite Access menu, select the settings that you want.

The user name (account name) for All–no password is guest. The password for admin is the same one that is used to log in to the modem router. By default, it is password.

10. Click the Apply button.

Your settings are saved.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

Edit a Network Folder on a USB Storage Device

You can edit network folders on the USB storage device.

 To edit a network folder:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > ReadySHARE.

The USB Storage (Advanced Settings) page displays.

5. Click the Edit button.

The Edit Network Folder page displays the same settings shown in the Add a Network Folder page.

6. Change the settings in the fields as needed.

7. Click the Apply button.

Your settings are saved.

Approve USB Devices

For more security, you can set up the modem router to share only USB devices that you approve.

 To approve USB devices:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > USB Settings.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

The USB Settings page displays.

By default the Enable any USB Device connection to the USB port radio button is selected. This setting lets you connect and access all your USB storage devices.

5. Select the No radio button.

6. Click the Approved Devices button.

The approved and available USB devices display.

7. In the Available USB Devices menu, select the drive that you want to approve.

8. Click the Add button.

9. Select the Allow only approved devices check box.

10. Click the Apply button.

Your settings are saved.

11. To work with another USB device, first click the Safely Remove USB Device button for the

currently connected USB device.

12. Connect the other USB device, and repeat this process.

Access the USB Storage Device Through the Internet

You can access the USB storage device through the Internet when you’re not home.

 To access the USB storage device from a remote computer:

1. Launch a web browser on a computer that is not on your home network.

2. Connect to your modem router:

• To connect with Dynamic DNS, type the DNS name.

To use a Dynamic DNS account, you must enter the account information in the Dynamic DNS page. See Dynamic DNS on page 91.

• To connect without Dynamic DNS, type the modem router’s Internet port IP address.

You can view the modem router’s Internet IP address on the BASIC Home page.

You can use FTP to share files on a USB storage device connected to the modem router.

Set Up FTP Access Through the Internet

 To set up FTP access:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

ANCED > USB Storage > Advanced Settings.

The USB Storage (Advanced Settings) page displays.

5. Select the FTP (via Internet) check box.

6. Click the Apply button.

Your settings are saved.

7. T

o limit access to the admin user, click the Edit button.

8. In the Read Access menu, select admin.

9. In the W

rite Access menu, select admin.

10. Click the Apply button.

Your settings are saved.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

Access the USB Storage Device Through the Internet With FTP

You must first set up FTP access through the Internet as described in the previous section.

 To access the USB storage device with FTP from a remote computer:

1. To download, launch an Internet browser.

2. To upload, use an FTP client such as filezilla.

3. Type ftp:// and the Internet port IP address in the address field of the browser.

For example, type ftp://10.1.65.4.

If you are using Dynamic DNS, type the DNS name.

For example, type ftp://MyName.mynetgear.com.

4. When prompted, log in:

• To log in as admin, in the user name field, type admin and in the password field, type

the same password that you use to log in to the modem router.

• To log in as guest, in the user name field, enter guest.

The guest user name does not require a password. To restrict access to the USB storage device, you can specify that only the admin user can access it. See

USB Devices

The files and folders of the USB storage device that your account can access to display. For example, you might see share/partition1/directory1.

on page 45.

Approve

Safely Remove a USB Storage Device

Before you physically disconnect a USB storage device from the modem router USB port, log in to the modem router and take the drive offline.

 To remove a USB disk drive safely:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select USB Storage > Basic Settings.

The USB Storage page displays.

5. Click the Safely Remove USB Device button.

Share USB Devices Attached to the Modem Router

AC3200 WiFi Cable Modem Router

This takes the drive offline.

6. Physically disconnect the USB storage device.

Share USB Devices Attached to the Modem Router

6. Share a USB Printer

The ReadySHARE Printer utility lets you share a USB printer that is connected to a USB port on your modem router. You can share this USB printer among the Windows-based and Mac computers on your network.

This chapter contains the following sections:

• Install the Printer Driver and Cable the Printer

• Download the ReadySHARE Printer Utility

• Install the ReadySHARE Printer Utility

• Use the Shared Printer

• View or Change the Status of a Printer

• Use the Scan Feature of a Multifunction USB Printer

• Change NETGEAR USB Control Center Settings

AC3200 WiFi Cable Modem Router

Install the Printer Driver and Cable the Printer

Some USB printer manufacturers (for example, HP and Lexmark) request that you do not connect the USB cable until the installation software prompts you to do so.

 To install the driver and cable the printer:

1. On each computer on your network that shares the USB printer, install the driver

software for the USB printer.

If you cannot find the printer driver, contact the printer manufacturer.

2. Use a USB printer cable to connect the USB printer to a modem router USB port.

USB ports

Download the ReadySHARE Printer Utility

The utility works on Windows-based and Mac computers.

 To download the utility:

1. V

isit

netgear.com/readyshare.

2. Scroll down to the Print From the Comfort of

the page.

3. Click one of the following links:

• Download PC installer and get started. This is the utility for Windows-based

computers.

• Download Mac installer and get started.

4. Follow the onscreen instructions to download the ReadySHARE Printer utility setup file and

install it.

Your Home Network section at the bottom of

This is the utility for MAC computers.

Share a USB Printer

AC3200 WiFi Cable Modem Router

Install the ReadySHARE Printer Utility

You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer.

 To install the utility:

1. Double-click the ReadySHARE Printer utility setup file that you downloaded.

2. Follow the wizard instructions to install NETGEAR USB Control Center.

After the InstallShield Wizard completes the installation, the NETGEAR USB Control Center prompts you to select a language:

Share a USB Printer

AC3200 WiFi Cable Modem Router

3. Select a language from the menu and click the OK button.

Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed, you can disable the firewall temporarily to allow the utility to work.

4. Select the printer and click the Connect button.

The printer status changes to Manually connected by Mycomputer. Now only your computer can use the printer.

5. Click the Disconnect button.

The status changes to Available. Now all computers on the network can use the printer.

6. T

o exit the utility, select System > Exit.

Use the Shared Printer

For each computer, after you click the Connect and Disconnect buttons once, the utility automatically manages the printing queue. By default, the utility starts automatically whenever you log on to Windows and runs in the background.

 To manually connect and print:

1. Click the NETGEAR USB Control Center icon .

The main page displays.

2. Click the Connect button.

The printer status changes to Manually connected by Mycomputer. Now computer that you are using can use this printer.

, only the

3. Use the print feature in your application to print your document.

4. T

o release the printer so that all computers on the network can use it, click the Disconnect

button.

Share a USB Printer

AC3200 WiFi Cable Modem Router

 To print and release the printer to any computer on the network:

1. T

o print your document, use the print feature in your application.

The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is already connected to the printer your print job goes into a queue to wait to be printed.

2. If your document does not print, use the NETGEAR USB Control Center to check the status.

View or Change the Status of a Printer

 To view or change the status:

1. Click the NETGEAR USB Control Center icon .

The Status column shows the status for each device:

• A

vailable. No print jobs are in progress. You can use the USB printer from any

computer in the network.

• Connected.

your print job is done.

• Manually Connected by. Only the connected computer can use the printer.

• W

aiting to Connect. Your computer is not connected to the shared printer yet.

2. T

o print from your computer when the status shows Manually connected by another

computer, click the Disconnect button.

The printer is released from the connection and the status changes to Available.

3. T

o print from your computer when the status shows Waiting to Connect:

a. Click the Connect button.

The printer status changes to Manually connected by Mycomputer. Now only your computer can use the printer

b. To allow the printer to be shared, click the Disconnect button.

The printer is released from the connection and the status changes to Available.

Your computer is connected to the printer and will be released when

Share a USB Printer

AC3200 WiFi Cable Modem Router

Use the Scan Feature of a Multifunction USB Printer

If your USB printer supports scanning, you can also use the USB printer for scanning. For example, the USB printer displayed in the Windows Printers and Faxes window is ready for print jobs.

Figure 6. Windows Printer and Faxes window

 To use the scan feature of a multifunction USB printer:

1. Click the NETGEAR USB Control Center icon .

2. Make sure that the printer status shows as

3. C

lick the Network Scanner button.

The scanner page displays so that you can use the USB printer for scanning.

Available.

Share a USB Printer

AC3200 WiFi Cable Modem Router

Change NETGEAR USB Control Center Settings

You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.

 To turn off automatic NETGEAR USB Control Center startup:

1. Click the NETGEAR USB Control Center icon .

The NETGEAR USB Control Center page displays.

2. Select T

3. Clear the Automatically execute when logging on Windows check box.

4. Click the OK button.

Your settings are saved.

 To change the language:

ools > Configuration

1. Click the NETGEAR USB Control Center icon .

The NETGEAR USB Control Center page displays.

2. Select Tools > Configuration.

The Control Center Configuration page displays.

3. In the Language menu, select a language.

4. Click the OK button.

The next time NETGEAR USB Control Center starts, the language changes.

Share a USB Printer

AC3200 WiFi Cable Modem Router

 To specify the time-out:

1. Click the NETGEAR USB Control Center icon .

The NETGEAR USB Control Center page displays.

2. Select Tools > Configuration.

The Control Center Configuration page displays.

3. In the T

imeout field, type the number of minutes.

The time-out is the number of minutes that a computer holds its connection to the printer when the connection isn’t being used.

4. Click the OK button.

Your settings are saved.

Share a USB Printer

7. Specify Network Settings

This chapter includes the following sections:

• View or Change the WAN Settings

• Set Up a Default DMZ Server

• Change the Modem Router’s Device Name

• Change the LAN TCP/IP Settings

• Specify the IP Addresses That the Modem Router Assigns

• Disable the DHCP Server Feature in the Modem Router

• Manage LAN IP Addresses

• Use the WPS Wizard for WiFi Connections

• Improve Network Connections With Universal Plug-N-Play

• Use the WPS Wizard for WiFi Connections

• Specify Basic WiFi Settings

• Change the WiFi Security Option

• Set Up a Guest Network

• Control the WiFi Radios

• Set Up a WiFi Schedule

• Specify WPS Settings

AC3200 WiFi Cable Modem Router

View or Change the WAN Settings

You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port.

 To view or change the WAN settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup.

iew or change the following settings:

5. V

• Disable IPv4 Firewall Protection. W

cleared so that the firewall protects your modem router.

• Disable Port Scan and DoS Protection. DoS protection protects your LAN against

denial of service attacks such as Syn flood, Smurf others. Select this check box only in special circumstances.

• Default DMZ Server. This feature is disabled by default. It is sometimes helpful when

you are playing online games or videoconferencing, but it makes the firewall security less effective. See

• Respond to Ping on Internet Port.

discovered. Use this feature only as a diagnostic tool or for a specific reason.

• MTU Size (in bytes).

Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. Change the

The default password is password. The user name and

e recommend that you leave this check box

Attack, Ping of Death, and many

Set Up a Default DMZ Server on page 60.

This feature allows your modem router to be

The normal MTU (maximum transmit unit) value for most

Specify Network Settings

AC3200 WiFi Cable Modem Router

MTU only if you are sure that it is necessary for your ISP connection. See Change the

MTU Size

• Disable SIP ALG. Some VoIP applications do not work well with the SIP ALG.

Selecting this check box to turn off the SIP ALG might help your VoIP devices to create or accept a call through the modem router.

6. Click the Apply button.

Your settings are saved.

on page 24.

Set Up a Default DMZ Server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The modem router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.

WARNING:

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The modem router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, the modem router can forward the traffic to one computer on your network. This computer is called the default DMZ server.

 To set up a default DMZ server:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup.

Specify Network Settings

AC3200 WiFi Cable Modem Router

The WAN Setup page displays.

5. Select the Default DMZ Server check box.

6. Type the IP address.

7. Click the Apply button.

Your settings are saved.

Change the Modem Router’s Device Name

The modem router’s device name is C7800. This device name displays in a file manager when you browse your network.

 To change the modem router’s device name:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. In the Device Name field, type a new name.

6. Click the Apply button.

Your settings are saved.

Change the LAN TCP/IP Settings

The modem router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The modem router’s default LAN IP configuration is as follows:

• LAN IP address. 192.168.0.1

• Subnet mask. 255.255.255.0

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.

Specify Network Settings

AC3200 WiFi Cable Modem Router

 To change the LAN TCP/IP settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

5. In the IP Address field, type the IP address.

6. In the IP Subnet Mask, type the subnet mask of the modem router.

The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or modem router.

The default password is password. The user name and

7. Click the Apply button.

Your settings are saved.

If you changed the LAN IP address of the modem router, you are disconnected when this change takes ef

8. To reconnect, close your browser, relaunch it, and log in to the modem router.

fect.

Specify the IP Addresses That the Modem Router Assigns

By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router.

Specify Network Settings

AC3200 WiFi Cable Modem Router

These addresses must be part of the same IP address subnet as the modem router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.0.2 and

192.168.0.254, although you can save part of the range for devices with fixed addresses.

 To specify the pool of IP addresses that the modem router assigns:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

5. Make sure that the Use Router as DHCP Server check box is selected.

6. Specify the range of IP addresses that the modem router assigns:

a. In the Starting IP

Address field, type the lowest number in the range.

This IP address must be in the same subnet as the modem router.

b. In the Ending IP

Address field, type the number at the end of the range of IP

addresses.

This IP address must be in the same subnet as the modem router.

7. Click the Apply button.

Your settings are saved.

The modem router delivers the following parameters to any LAN device that requests DHCP:

• An IP address from the range that you defined

• Subnet mask

Specify Network Settings

AC3200 WiFi Cable Modem Router

• Gateway IP address (the modem router’s LAN IP address)

• DNS server IP address (the modem router’s LAN IP address)

Disable the DHCP Server Feature in the Modem Router

By default, the modem router acts as a DHCP server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router.

You can use another device on your network as the DHCP server, or specify the network settings of all your computers.

 To disable the DHCP server feature in the modem router:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Clear the Use Router as DHCP Server check box.

6. Click the Apply button.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the modem router.

Manage LAN IP Addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP Address

 To reserve an IP address:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

Specify Network Settings

AC3200 WiFi Cable Modem Router

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. In the Address Reservation section, click the Add button.

6. In the IP Address field, type the IP address to assign to the computer or server.

Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.

7. Type the MAC address of the computer or server.

Tip: If the computer is already on your network, you can copy its MAC

address from the Attached Devices page and paste it here.

8. Click the Apply button.

The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the modem router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

Edit a Reserved IP Address Entry

 To edit a reserved IP address entry:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Edit button.

Specify Network Settings

AC3200 WiFi Cable Modem Router

7. Change the settings.

8. Click the Apply button.

Your settings are saved.

Delete a Reserved IP Address Entry

 To delete a reserved IP address entry:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Delete button.

The address is removed.

Improve Network Connections With Universal Plug-N-Play

Universal Plug-N-Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), enable UPnP.

 To enable Universal Plug and Play:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

Specify Network Settings

AC3200 WiFi Cable Modem Router

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > UPnP.

The UPnP page displays.

5. Select the Turn UPnP On check box.

By default, the Turn UPnP On check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the modem router does not allow any device to automatically control modem router resources, such as port forwarding.

6. Type the advertisement period in minutes.

The advertisement period specifies how often the modem router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the expense of more network traffic. Longer durations can compromise the freshness of the device status, but can significantly reduce network traffic.

7. Type the advertisement time to live in hops.

The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which is fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8. Click the Apply button.

The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which ports (internal and external) that device opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.

9. To refresh the information in the UPnP Portmap Table, click the Refresh button.

Use the WPS Wizard for WiFi Connections

The WPS Wizard helps you add a computer or mobile device to your WiFi network without typing the WiFi password.

 To use the WPS Wizard:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

Specify Network Settings

AC3200 WiFi Cable Modem Router

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > WPS Wizard.

A page displays that explains WPS.

5. Click the Next button.

The WPS page displays.

6. Select the radio button for the setup method that you want to use:

• Push button. Click the WPS button on this page.

• PIN Number. The page adjusts. Enter the client security PIN, and click the Next

button.

7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi

network.

The WPS process automatically sets up your computer or mobile device with the network password when it connects. The modem router WPS page displays a confirmation message.

Specify Basic WiFi Settings

The modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory. You can find the preset SSID and password on the modem router label.

Note: The preset SSID and password are uniquely generated for every

device to protect and maximize your WiFi security.

If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

If you use a WiFi connection to change the WiFi network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button. To avoid this problem, use a computer with a wired connection to access the modem router.

 To specify basic WiFi settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

Specify Network Settings

AC3200 WiFi Cable Modem Router

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless.

5. In the Region menu, select your region.

In some locations, you cannot change this setting.

6. T

o control the SSID broadcast, select or clear the Enable SSID Broadcast check box.

When this check box is selected, the modem router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or mobile device.

7. To change the network name (SSID), type a new name in the Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the modem router label. If you change the name, make sure to write down the new name and keep it in a safe place.

8. To change the WiFi channel, select a number in the Channel menu.

In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, experiment with dif

ferent channels to see which is the best.

When you use multiple access points, it is better if adjacent access points use different channels to reduce interference.

The recommended channel spacing between adjacent

access points is four channels (for example, use Channels 1 and 5, or 6 and 10).

9. To change the mode, select it from the Mode menu.

10. Click the Apply button.

Your settings are saved.

Specify Network Settings

AC3200 WiFi Cable Modem Router

If you used WiFi to connect to the network and you changed the SSID, you are disconnected from the network.

11. Make sure that you can connect to the WiFi network with the new settings.

If you cannot connect with WiFi, check the following:

• Is your computer or mobile device connected to another WiFi network in your area?

Some computers and mobile devices automatically connect to the first open network without WiFi security that they discover.

• Is your computer or mobile device trying to connect to your network with its old

settings (before you changed the settings)? If so, update the WiFi network selection in your computer or mobile device to match the current settings for your network.

Change the WiFi Security Option

Your modem router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your modem router and is on the modem router label. We recommend that you do not disable security.

 To change the WPA settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless.

The Wireless page displays.

5. Under Security Options, select a WPA option.

The WPA2 options use the newest standard for the strongest security, but some older computers and mobile devices cannot use WPA2. This setting protects your WiFi network and lets computers and mobile devices connect to the WiFi network by using either WPA2 or WPA security.

The Passphrase field displays.

6. In the Passphrase field, enter the network key (password) that you want to use.

It is a text string from 8 to 63 characters.

7. Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button.

Specify Network Settings

AC3200 WiFi Cable Modem Router

Your settings are saved.

Set Up a Guest Network

A guest network allows visitors at your home to use the Internet without using your WiFi security key. You can add a guest network to each WiFi network: 2.4 GHz b/g/n and

5.0 GHz a/n.

 To set up a guest network:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Network.

The default password is password. The user name and

5. Select any of the following settings:

• Enable Guest Network. When this check box is selected, the guest network is

enabled, and guests can connect to your network using the SSID of this profile.

• Enable SSID Broadcast. If this check box is selected, the WiFi access point

broadcasts its name (SSID) to all WiFi stations. Stations with no SSID can adopt the correct SSID for connections to this access point.

Specify Network Settings

AC3200 WiFi Cable Modem Router

• Allow guests to see each other and access my local network. If this check box is

selected, anyone who connects to this SSID can access your local network, not just the Internet.

6. Give the guest network a name.

The guest network name is case-sensitive and can be up to 32 characters. You then manually configure the computers and mobile devices in your network to use the guest network name in addition to the main SSID.

7. Select a security option.

The WPA2 options use the newest standard for the strongest security, but some older computers and mobile devices cannot use it. We recommend that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. This setting protects your WiFi network and lets computers and mobile devices can connect to the WiFi network by using either WPA2 or WPA security.

8. Click the Apply button.

Your settings are saved.

Control the WiFi Radios

The modem router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can use WiFi to connect to the modem router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection to the modem router.

You can turn the WiFi radios on and off with the WiFi On/Off button on the modem router, or you can log in to the modem router and enable or disable the WiFi radios. If you are close to the modem router, it might be easier to press its WiFi On/Off button. If you are away from the modem router or you already logged in, it might be easier to enable or disable them. You can also turn the WiFi radios off and on based on a schedule. (See page 73).

Use the WiFi On/Off Button

 To turn the WiFi radios off and on with the WiFi On/Off button:

Press the WiFi On/Off button on the front of the modem router for two seconds.

If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.

Set Up a WiFi Schedule on

Enable or Disable the WiFi Radios

If you used the WiFi On/Off button to turn off the WiFi radios, you can’t log in to the modem router to turn them back on. You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back on.

Specify Network Settings

AC3200 WiFi Cable Modem Router

 To enable or disable the WiFi radios:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

5. Select or clear the Enable Wireless Gateway Radio check boxes in the 2.4 GHz and 5

GHz sections of the page.

Clearing this check box turns off the WiFi feature of the modem router.

ANCED > Advanced Setup > Wireless Settings.

The default password is password. The user name and

6. Click the Apply button.

If you turned off both WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Of

f LED and the WPS LED light.

Set Up a WiFi Schedule

You can turn off the WiFi signal from your modem router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town.

 To set up the WiFi schedule:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

Specify Network Settings

AC3200 WiFi Cable Modem Router

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

The Advanced Wireless Settings page displays.

5. Click the Add a new period button.

6. Use the menus, radio buttons, and check boxes to set up a period during which you want to

turn off the WiFi signal.

7. Click the Apply button.

ANCED > Advanced Setup > Wireless Settings.

The default password is password. The user name and

The Advanced Wireless Settings page displays.

8. Select the T

9. Click the Apply button.

Your settings are saved.

urn off wireless signal by schedule check box to activate the schedule.

Specify WPS Settings

Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password.

 To specify WPS settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

Specify Network Settings

AC3200 WiFi Cable Modem Router

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings.

The Wireless Settings page displays.

The Gateway’s PIN field displays the PIN that you use on a registrar (for example, from the Network Explorer on a Vista Windows computer) to configure the modem router’s WiFi settings through WPS.

5. (Optional) Select or clear the Disable Router’s PIN check box.

The PIN function might temporarily be disabled when the modem router detects suspicious attempts to break into the modem router’s WiFi settings by using the modem router’s PIN through WPS. You can manually enable the PIN function by selecting the

Disable Router’s PIN check box.

6. (Optional) Select or clear the Keep Existing Wireless Settings check box.

By default, the Keep Existing Wireless Settings check box is selected. We recommend that you leave this check box selected.

If you clear this check box, the next time a new WiFi client uses WPS to connect to the modem router, the modem router WiFi settings change to an automatically generated random SSID and security key.

7. Click the Apply button.

Your settings are saved.

Specify Network Settings

8. Manage Your Network

This chapter describes the modem router settings for administering and maintaining your modem router and home network.

The chapter includes the following sections:

• Change the admin Password

• Set Up Password Recovery

• Recover the admin Password

• View Modem Router Status

• View Logs of Modem Router Activity

• View Event Logs

• Run the Ping Utility

• Run the Traceroute Utility

• Monitor Internet Traffic

• View Devices Currently on the Network

• Manage the Modem Router Configuration File

• View or Change the Modem Router WiFi Channel

• Dynamic DNS

• Remote Management

AC3200 WiFi Cable Modem Router

Change the admin Password

You can change the default password that is used to log in to the modem router with the user name admin. This password is not the one that you use for WiFi access. The modem router label shows your unique WiFi network name (SSID) and password for WiFi access.

Note: Be sure to change the password for the user name admin to a secure

password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

 To set the password for the user name admin:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

5. Type the old password, and type the new password twice.

We recommend that you enable password recovery. See page 78.

ANCED > Administration > Set Password.

The default password is password. The user name and

Set Up Password Recovery on

6. Click the Apply button.

Your settings are saved.

Manage Your Network

AC3200 WiFi Cable Modem Router

Set Up Password Recovery

We recommend that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten.This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.

 To set up password recovery:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password.

The Set Password page displays.

5. Select the Enable Password Recovery check box.

6. Select two security questions and provide answers to them.

7. Click the Apply button.

Your settings are saved.

Recover the admin Password

 To recover your password:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Click the Cancel button.

If password recovery is enabled, you are prompted to enter the serial number of the modem router.

4. Enter the serial number of the router.

The serial number is on the modem router label.

5. Click the Continue button.

Manage Your Network

AC3200 WiFi Cable Modem Router

A window opens requesting the answers to your security questions.

6. Enter the answers to the security questions.

7. Click the Continue button.

A window opens and displays your recovered password.

8. Click the Login again button.

A login window opens.

9. With your recovered password, log in to the router

View Modem Router Status

 To view modem router status and usage information:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Click the ADV

ANCED tab.

The default password is password. The user name and

Manage Your Network

AC3200 WiFi Cable Modem Router

5. For information about the displayed settings, click the Show/Hide Help Center link at the

bottom of the page.

Display Internet Port Statistics

 To display Internet port statistics:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab.

The Advanced page displays.

5. In the Internet Port pane, click the Show Statistics button.

The following information displays:

• System Up T

• Port.

The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port,

ime. The time elapsed since the modem router was last restarted.

the page displays the following:

- Status. The link status of the port.

- TxPkts.

The number of packets transmitted on this port since reset or manual

clear.

- RxPkts.

- Collisions.

- Tx B/s.

The number of packets received on this port since reset or manual clear.

The number of collisions on this port since reset or manual clear.

The current transmission (outbound) bandwidth used on the WAN and

LAN ports.

Manage Your Network

AC3200 WiFi Cable Modem Router

- Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN

ports.

- Up T

- Poll Interval.

6. T

o change the polling frequency, enter a time in seconds in the Poll Interval field and click

ime. The time elapsed since this port acquired the link.

The interval at which the statistics are updated in this page.

the Set Interval button.

7. T

o stop the polling entirely, click the Stop button.

Check the Internet Connection Status

 To check the Internet connection status:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Click the ADV

ANCED tab.

The Advanced page displays.

5. In the Internet Port pane, click the Connection Status button.

The following information displays:

• IP Address.

• Subnet Mask.

The IP address that is assigned to the modem router.

The subnet mask that is assigned to the modem router.

• Default Gateway.

communicates with.

The IP address for the default gateway that the modem router

Manage Your Network

AC3200 WiFi Cable Modem Router

• DHCP Server. The IP address for the Dynamic Host Configuration Protocol server

that provides the TCP/IP configuration for all the computers that are connected to the modem router.

• DNS Server. The IP address of the Domain Name Service server that provides

translation of network names to IP addresses.

• Lease Obtained. The date and time when the lease was obtained.

• Lease Expires. The date and time that the lease expires.

6. To return the status of all items to 0, click the Release button.

7. To refresh the window, click the Renew button.

8. To exit, click the Close Window button.

View Logs of Modem Router Activity

The log is a detailed record of the websites you accessed or attempted to access and other modem router actions. Up to 256 entries are stored in the log. Log entries display only when keyword blocking is enabled, and no log entries are made for the trusted user.

 To view logs:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

Manage Your Network

AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Administration > Logs.

The Logs page shows the following information:

• Date and time. The date and time the log entry was recorded.

• Source IP.

• T

arget address. The name or IP address of the website or news group visited or to

which access was attempted.

• Action. The action that occurred, such as whether Internet access was blocked or

allowed.

5. T

o customize the log, scroll down to view the bottom of the page and clear or select the

check boxes.

6. T

o refresh the log page, click the Refresh button.

7. T

o clear the log entries, click the Clear Log button.

8. T

o email the log immediately, click the Send Log button.

The IP address of the initiating device for this log entry.

View Event Logs

Event logs capture important modem router events.

 To view the event logs:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

Manage Your Network

AC3200 WiFi Cable Modem Router

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Event Log.

The Event Log page shows the following information:

• Time. The time the event was recorded.

• Priority.

• Description.

The severity for this event.

A description of this event.

5. T

o refresh the page, click the Refresh button.

To clear the log entries, click the Clear Log button.

Run the Ping Utility

Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return.

 To run a ping test:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

ANCED > Administration > Diagnostics.

The default password is password. The user name and

Manage Your Network

AC3200 WiFi Cable Modem Router

In the Utility menu, Ping is selected by default.

5. Select the Ping Test Parameters IPv4 or IPv6 radio button.

6. Specify the following parameters for the ping utility:

• Target. The IP address of the ping target computer.

• Ping Size.

• No. of Pings.

number of pings is 128.

• Ping Interval.

The size (in bytes) of the ping packet.

The number of times to ping the target computer. The maximum

The time between pings.

7. Click the Start T

The ping results display.

8. T

o stop a ping test, click the Abort Test button.

9. T

o clear the results from the display, click the Clear Results button.

est button.

Run the Traceroute Utility

To display the route and measure transit delays of packets across an IP, run the traceroute utility.

 To run a traceroute test:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. password are case-sensitive.

The default password is password. The user name and

The BASIC Home page displays.

4. Select ADVANCED > Administration > Diagnostics.

Manage Your Network

AC3200 WiFi Cable Modem Router

5. In the Utility menu, select Traceroute.

6. Specify the following parameters for the traceroute utility:

arget. The IP address or host name of the computer you are tracing.

• T

• Max Hops.

• Data Size.

• Base Port.

• Resolve Host. Select On to resolve the host name to the IP address.

The maximum number of hops to allow when tracing the route.

The input the size (in bytes) of the packet.

The port number to send the packet to.

7. Click the Start T

The traceroute results display.

8. T

o clear the results from the display, click the Clear Results button.

est button.

Monitor Internet Traffic

Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port. You can set limits for traffic volume.

 To monitor Internet traffic:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

The default password is password. The user name and

Manage Your Network

AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Advanced Setup > Traffic Meter.

5. Select the Enable Traffic Meter check box.

6. T

o control the volume of Internet traffic, use either the traffic volume control feature or the

connection time control feature:

• Select the T

raffic volume control by radio button and then select one of the

following options:

- No Limit. No restriction is applied when the traffic limit is reached.

- Download only.

- Both Directions.

The restriction is applied to incoming traffic only.

The restriction is applied to both incoming and outgoing traffic.

• Select the Connection time control radio button and enter the allowed hours in the

Monthly limit field.

7. If your ISP charges for extra data volume when you make a new connection, enter the extra

data volume in MB in the Round up data volume for each connection by field.

8. In the

Traffic Counter section, set the traffic counter to begin at a specific time and date.

To start the traffic counter immediately, click the Restart Counter Now button.

9. In the

Traffic Control section, enter a value in minutes to specify when the modem router

issues a warning message before the monthly limit of Mbytes or hours is reached.

By default, the value is 0 and no warning message is issued. Select one of the following to occur when the limit is attained:

• The Internet LED blinks green or amber

• The Internet connection is disconnected and disabled.

10. Click the Apply button.

The Internet Traffic Statistics section helps you to monitor the data traffic.

11. T

o update the Traffic Statistics section, click the Refresh button.

Manage Your Network

AC3200 WiFi Cable Modem Router

12. To display more information about the data traffic on your modem router and to change the

poll interval, click the Traffic Status button.

View Devices Currently on the Network

You can view all computers or devices that are currently connected to your network.

 To view devices on the network:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices.

The Attached Devices page displays.

The Wired Devices section lists devices that are connected to the modem router with Ethernet cables. The Wireless Devices section lists devices that are connected to the WiFi network. The following information is displayed:

• Status. The status of the device, Allowed or Blocked.

• Device Name. If the device name is known, it is shown here.

• IP Address. The IP address that the modem router assigned to this device when it

joined the network. This number can change if a device is disconnected and rejoins the network.

• MAC Address. The unique MAC address for each device does not change. The MAC

address is typically shown on the product label.

5. To update this page, click the Refresh button.

Manage the Modem Router Configuration File

The configuration settings of the modem router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

Manage Your Network

AC3200 WiFi Cable Modem Router

Back Up Settings

 To back up the modem router’s configuration settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings.

5. Click the Back Up button.

6. Specify a

A confirmation message displays.

7. Click the OK button.

A copy of the current settings is saved in the location you specified.

location on your network.

The default password is password. The user name and

Restore Configuration Settings

 To restore configuration settings that you backed up:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. password are case-sensitive.

The default password is password. The user name and

Manage Your Network

AC3200 WiFi Cable Modem Router

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

5. Click the Browse button to find and select the .cfg file.

6. Click the Restore button.

The file is uploaded to the modem router and the modem router reboots.

WARNING:

Do not interrupt the reboot process.

Erase the Current Configuration Settings

You can erase the current configuration and restore the factory default settings. You might want to do this if you move the modem router to a different network. (See page 111.)

Factory Settings on

 To erase the configuration settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

5. Click the Erase button.

The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.0.1. DHCP is enabled.

View or Change the Modem Router WiFi Channel

Laws or guidelines in many countries and geographic locations specify which channels can be used. Depending on your location, some channels might not be available. If many WiFi networks at your location use the same channel as your WiFi network, you might experience interference. You can change the channel to avoid the interference.

Manage Your Network

AC3200 WiFi Cable Modem Router

 To view or change your WiFi channel:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

The page displays WiFi channels in use in the 2.4 GHz WiFi band. Your network is shown in blue. Yellow shows other networks in your area.

5. To view WiFi channels in use in the 5 GHz WiFi band, select the 5 GHz a/n radio button.

6. T

o change the WiFi channel, click the Change Channel button.

ANCED > Administration > Wireless Channel.

The default password is password. The user name and

The Wireless Setup page displays.

7. In the Channel menu, select a dif

8. Click the Apply button.

Your settings are saved.

ferent channel setting.

Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.

Manage Your Network

AC3200 WiFi Cable Modem Router

To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network. To use this account, you must set up the modem router to use Dynamic DNS. Then the modem router notifies the Dynamic DNS service provider whenever its IP address changes. When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Specify a DNS Account

 To set up Dynamic DNS in the modem router:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADV

ANCED > Advanced Settings > Dynamic DNS.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider menu, select your service provider

7. In the Host Name field, type the host name (sometimes called the domain name) for your

account.

8. In the User Name field, enter the user name for your account.

9. In the Password (6-32 characters) field, type the password for your DDNS account.

10. Click the Apply button.

Your settings are saved.

Manage Your Network

AC3200 WiFi Cable Modem Router

11. To verify that your Dynamic DNS service is enabled in the modem router, click the Show

Status button.

A message displays the Dynamic DNS status.

Change the Dynamic DNS Settings

 To change your settings:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Settings > Dynamic DNS.

The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6. Click the Apply button.

Your settings are saved.

Remote Management

You can access your modem router over the Internet to view or change its settings. You must know the modem router’s WAN IP address to use this feature.

Note: Be sure to change the password for the user name admin to a secure

password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. See

Password on page 77.

 To set up remote management:

Change the admin

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

Manage Your Network

AC3200 WiFi Cable Modem Router

3. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Remote Management.

5. Select the Turn Remote Management On check box.

6. In the

Allow Remote Access By section, specify the external IP addresses to be allowed to

access the modem router’s remote management.

Note: For enhanced security, restrict access to as few external IP addresses

as practical.

Select one of the following:

o allow access from a single IP address on the Internet, select the Only This

• T

Computer radio button. Enter the IP address to be allowed access.

• T

o allow access from a range of IP addresses on the Internet, select the IP Address

Range radio button. Enter a beginning and ending IP address to define the allowed

range.

• To allow access from any IP address on the Internet, select the Everyone radio

button.

7. Specify the port number for accessing the modem router’s web pages.

Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for remote access to the modem router web pages. Choose a number from 1024 to 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP.

8. Click the Apply button.

Your settings are saved.

Manage Your Network

AC3200 WiFi Cable Modem Router

 To use remote access:

1. Launch an Internet browser on a computer that is not on your home network.

2. Type your modem router’s WAN IP address into your browser’s address or location field

followed by a colon (:) and the custom port number.

For example, if your external address is 134.177.0.123 and you use port number 8080, enter http://134.177.0.123:8080 in your browser.

Manage Your Network

9. Specify Internet Port Settings

You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features.

This chapter includes the following sections:

• Set Up Port Forwarding to a Local Server

• Set Up Port Triggering

AC3200 WiFi Cable Modem Router

Set Up Port Forwarding to a Local Server

If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

The modem router can forward incoming traffic with specific protocols to computers on your local network. You can specify the servers for applications and you can also specify a default DMZ server to which the modem router forwards all other incoming protocols.

 To forward specific incoming protocols:

1. Decide which type of service, application, or game you want to provide.

2. Find the local IP address of the computer on your network that will provide the service.

The server computer must always use the same IP address. To specify this setting, use the reserved IP address feature. See

3. Launch a web browser from a computer or mobile device that is connected to the modem

router network.

4. Enter http://routerlogin.net or http://192.168.0.1.

Manage LAN IP Addresses on page 64.

A login window opens.

5. Enter the user name and password.

The user name is admin. password are case-sensitive.

The BASIC Home page displays.

6. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

7. Leave the Port Forwarding radio button selected as the service type.

8. In the Service Name menu, select the service name.

The default password is password. The user name and

If the service that you want to add is not in the menu, create a custom service. See

Custom Port Forwarding Service

on page 98.

Specify Internet Port Settings

Add a

AC3200 WiFi Cable Modem Router

9. In the Server IP Address field, enter the IP address of the computer that will provide the

service.

10. Click the Add button.

The service displays in the menu.

Add a Custom Port Forwarding Service

 To add a custom service:

1. Find out which port number or range of numbers the application uses.

You can usually find this information by contacting the publisher of the application or user groups or news groups.

2. Launch a web browser from a computer or mobile device that is connected to the modem

router network.

3. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

4. Enter the user name and password.

The user name is admin.

The default password is password. The user name and

password are case-sensitive.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

6. Leave the Port Forwarding radio button selected as the service type.

7. Click the Add Custom Service button.

8. In the Service Name field, enter a descriptive name.

9. In the Service T

ype field, select the protocol.

If you are unsure, select TCP/UDP.

10. In the External Starting Port field, enter the beginning port number

Specify Internet Port Settings

AC3200 WiFi Cable Modem Router

If the application uses a single port, enter the same port number in the External Ending Port field.

If the application uses a range of ports, enter the ending port number of the range in the

External Ending Port field.

11. Specify the internal ports by one of these methods:

• Leave the Use the same port range for Internal port check box selected.

• Type the port numbers in the Internal Starting Port and Internal Ending Port fields.

12. Type the IP address in the Internal IP address field or select the radio button for an

attached device listed in the table.

13. Enter the external IP address.

14. Click the Apply button.

The service is now in the menu on the Port Forwarding/Port Triggering page.

Edit a Port Forwarding Service

 To edit a port forwarding entry:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

5. Leave the Port Forwarding radio button selected as the service type

6. In the table, select the radio button next to the service name.

7. Click the Edit Service button.

The Ports - Custom Services page displays.

8. Specify changes to any of the settings.

For more information about the settings see the previous section,

Forwarding Service

on page 98.

Add a Custom Port

9. Click the Apply button.

Your settings are saved.

Specify Internet Port Settings

AC3200 WiFi Cable Modem Router

Delete a Port Forwarding Entry

 To delete a port forwarding entry:

1. Launch a web browser from a computer or mobile device that is connected to the

modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

5. Select the Port Forwarding radio button as the service type.

6. In the table, select the radio button next to the service name.

7. Click the Delete Service button.

Application Example: Make a Local Web Server Public

If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

 To make a local web server public:

1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP

address reservation.

In this example, your modem router always gives your web server an IP address of

192.168.0.33.

2. On the Port Forwarding/Port Triggering page, configure the modem router to forward the

HTTP service to the local address of your web server at 192.168.0.33.

HTTP (port 80) is the standard protocol for web servers.

3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the

Dynamic DNS page of the modem router.

Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes.

How the Modem Router Implements the Port Forwarding Rule

The following sequence shows the effects of a port forwarding rule:

Specify Internet Port Settings

100

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