Netgear C7500 User Manual

Download

Nighthawk X4 AC3200 WiFi Cable Modem Router

User Manual

Model C7500

December 2017 202-11816-01

350 E. Plumeria Drive San Jose, CA 95134 USA

Nighthawk X4 AC3200 WiFi Cable Modem Router

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest do wnloads and user

manuals, and join our community.We recommend that you use only official NETGEAR support resources. Contact your Internet service provider for technical support.

Trademarks

©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply.

Chapter 1 Hardware Setup

Unpack Your Modem Router..................................................................................8

Top and Front Panel...............................................................................................8

LEDs......................................................................................................................9

Rear Panel...........................................................................................................11

Label....................................................................................................................12

System Requirements..........................................................................................12

Position Your Modem Router................................................................................13

Install and Activate Your Modem Router..............................................................13

Connect Your Modem Router to a Computer...................................................14

Activate Your Internet Service.........................................................................15

Perfor m a Speed Test......................................................................................16

Connect Your Modem Router to a Router After Installation and Activation..........16

Chapter 2 Connect to the Network and Access the Modem Router

Connect to the Network.......................................................................................19

Wired Connection............................................................................................19

Find and Select the Modem Router WiFi Network..........................................19

Use WPS to Connect to the Modem Router WiFi Network.............................19

Types of Logins....................................................................................................20

Access the Modem Router With NETGEAR genie App.......................................20

Chapter 3 Specify Your Internet Settings

Specify the Cable Connection Starting Frequency..............................................23

View Modem Router Initialization.........................................................................23

Manually Set Up the Internet Connection............................................................24

Change the MTU Size..........................................................................................25

Chapter 4 Control Access to the Internet

Set Up Parental Controls.....................................................................................28

Block Access to Your Network..............................................................................28

Use Keywords to Block Inter net Sites..................................................................29

Delete a Keyword.................................................................................................31

Block Services From the Internet.........................................................................31

Schedule When to Block Internet Sites and Services..........................................32

Avoid Blocking on a Trusted Computer................................................................33

Set Up Security Event Email Notifications...........................................................33

Enable or Disable NAT.........................................................................................35

Chapter 5 Share USB Devices Attached to the Modem Router

USB Storage Device Requirements.....................................................................37

Nighthawk X4 AC3200 WiFi Cable Modem Router

Connect a USB Storage Device to the Modem Router........................................37

Access a USB Drive Connected to the Modem Router From a Windows-Based

Computer.............................................................................................................37

Map a USB Device to a Windows Network Dr ive.................................................38

Access a USB Storage Device That Is Connected to the Modem Router From a

Mac......................................................................................................................38

Control Access to the USB Storage Device.........................................................39

Use FTP Within the Network................................................................................40

View or Change Network Folders on a USB Storage Device...............................40

Add a Network Folder on a USB Storage Device................................................41

Edit a Network Folder on a USB Storage Device.................................................42

Approve USB Devices..........................................................................................42

Access the USB Storage Device Through the Inter net........................................43

Set Up FTP Access Through the Internet............................................................44

Access the USB Storage Device Through the Inter net With FTP........................44

Safely Remove a USB Storage Device................................................................45

Chapter 6 Share a USB Printer

Install the Printer Driver and Cable the Printer....................................................47

Download the ReadySHARE Printer Utility..........................................................47

Install the ReadySHARE Printer Utility................................................................47

Print Using the NETGEAR USB Control Center..................................................48

Chapter 7 Specify Network Settings

View or Change the WAN Settings......................................................................50

Set Up a Default DMZ Server..............................................................................50

Change the Modem Router’s Device Name.........................................................51

Change the LAN TCP/IP Settings........................................................................52

Specify the IP Addresses That the Modem Router Assigns................................53

Disable the DHCP Server Feature in the Modem Router....................................54

Manage LAN IP Addresses..................................................................................54

Reserve an IP Address...................................................................................54

Edit a Reserved IP Address Entry...................................................................55

Delete a Reserved IP Address Entry..............................................................56

Improve Network Connections With Universal Plug-N-Play.................................56

Use the WPS Wizard for WiFi Connections.........................................................57

Specify Basic WiFi Settings.................................................................................58

Change the WiFi Security Option.........................................................................59

Set Up a Guest Network......................................................................................60

Control the WiFi Radios.......................................................................................61

Use the WiFi On/Off Button.............................................................................61

Enable or Disable the WiFi Radios..................................................................61

Set Up a WiFi Schedule.......................................................................................62

Specify WPS Settings..........................................................................................62

Chapter 8 Manage Your Network

Change the admin Password...............................................................................65

Set Up Password Recovery.................................................................................65

Nighthawk X4 AC3200 WiFi Cable Modem Router

Recover the admin Password..............................................................................66

View Modem Router Status.................................................................................66

Display Internet Port Statistics.............................................................................68

Check the Internet Connection Status.................................................................68

View Logs of Modem Router Activity...................................................................69

View Event Logs..................................................................................................70

Run the Ping Utility..............................................................................................70

Run the Traceroute Utility.....................................................................................71

Monitor Internet Traffic.........................................................................................72

View Devices Currently on the Network...............................................................73

Manage the Modem Router Configuration File....................................................74

Back Up Settings.............................................................................................74

Restore Configuration Settings.......................................................................75

Erase the Current Configuration Settings........................................................75

View or Change the Modem Router WiFi Channel..............................................76

Dynamic DNS......................................................................................................76

Specify a DNS Account...................................................................................77

Change the Dynamic DNS Settings................................................................77

Remote Management..........................................................................................78

Setting Up Remote Management....................................................................78

Using Remote Access.....................................................................................79

Chapter 9 Specify Internet Port Settings

Set Up Port Forwarding to a Local Server...........................................................81

Add a Custom Port Forwarding Service...............................................................82

Edit a Port Forwarding Service............................................................................83

Delete a Port Forwarding Entry............................................................................83

Application Example: Make a Local Web Server Public.......................................84

How the Modem Router Implements the Port Forwarding Rule...........................84

Set Up Port Triggering..........................................................................................84

Add a Port Triggering Service..........................................................................85

Application Example: Port Triggering for Internet Relay Chat..........................86

Chapter 10 Troubleshooting

Troubleshoot With the LEDs.................................................................................88

Power LED Is Off.............................................................................................88

LEDs Never Turn Off.......................................................................................88

Internet LED Is Off..........................................................................................88

Troubleshoot the Cable Internet Connection........................................................88

Cannot Log In to the Modem Router....................................................................89

Changes Not Saved.............................................................................................89

WiFi Connectivity.................................................................................................90

Troubleshoot Your Network Using the Ping Utility................................................90

Test the LAN Path to Your Modem Router.......................................................91

Test the Path From Your Computer to a Remote Device.................................91

Chapter 11 Supplemental Information

Factory Settings...................................................................................................94

Nighthawk X4 AC3200 WiFi Cable Modem Router

Technical Specifications.......................................................................................95

Hardware Setup

This chapter covers the following topics:

• Unpack Your Modem Router

• Top and Front Panel

• LEDs

• Rear Panel

• Label

• System Requirements

• Position Your Modem Router

• Install and Activate Your Modem Router

• Connect Your Modem Router to a Router After Installation and Activation

For more information about the topics cov ered in this manual, visit the support website at support.netgear.com.

Nighthawk X4 AC3200 WiFi Cable Modem Router

Unpack Your Modem Router

Your package contains the following items.

Figure 1. Package contents

1. Nighthawk X4 AC3200 WiFi Cable Modem Router (Model C7500)

2. Ethernet cable

3. Power adapter

Top and Front Panel

Status LEDs are located on the top of the modem router. Buttons are located on the front. USB ports 1 and 2 are located on the side.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

LEDs

You can use the LEDs to verify status and connections.The following table lists and describes each LED on the top panel of the modem router.

Table 1. LED descriptions

DescriptionLED

Power

• Solid White. Power is supplied to the modem router.

• Off. No power is supplied to the modem router.

• Solid red.Thermal cutoff mode. P o wer off the modem router, let it cool, and mov e it a wa y from heat

sources (such as a TV, DVD player, or speakers).

Downstream

• Solid amber. One downstream channel is locked.

• Solid white.Two or more downstream channels are locked.

• Blinking white.The modem router is scanning for a downstream channel.

• Off. No downstream channel is locked.

Upstream

Internet

2.4 GHz radio

5 GHz radio

• Solid amber. One upstream channel is locked.

• Solid white.Two or more upstream channels are locked.

• Blinking white.The modem router is scanning for an upstream channel.

• Off. No upstream channel is locked.

• Solid white.The modem router is online.

• Blinking white.The modem router is synchronizing with the cable provider’s cable modem termination

system (CMTS).

• Slow blinking amber and white.The modem router reached the traffic meter limit.

• Off.The modem router is offline.

• Solid white.The 2.4 GHz WiFi radio is operating.

• Blinking.The router is sending or receiving WiFi traffic.

• Off.The 2.4 GHz WiFi radio is off.

• Solid white.The 5 GHz WiFi radio is operating.

• Blinking.The router is sending or receiving WiFi traffic.

• Off.The 5 GHz WiFi radio is off.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

Table 1. LED descriptions (Continued)

USB 1 and USB 2

• Solid white. A USB device is connected and is ready.

• Off. No USB device is connected, or someone clicked the Safely Remove Hardware button and it

is now safe to remove the attached USB device.

Ethernet

The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections.

• Solid. A powered-on device is connected to the Ethernet port.

• Blinking.The port is sending or receiving traffic.

• Off. No device is connected to this Ethernet port.

The following buttons are located on the front of the modem router:

• LED. Pressing this button turns the modem router LEDs off and on.

• WPS.This button lets you use WPS to join the WiFi network without typing the WiFi password.The

WPS LED blinks during this process and then lights solid.

• WiFi. Pressing this button for two seconds turns the WiFi radios in the modem router on and off. If this

LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router.

DescriptionButton Pressing this button changes the LED mode:

LED

• Mode one. All LEDs stay on and blink.

• Mode two. All LEDs stay on but don’t blink.

• Mode three. Only the Power LED stays on and the other LEDs are off.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

(Continued)

Pressing this button lets you use WPS to join the WiFi network without typing the WiFi

WPS

password. Pressing this button for two seconds turns the 2.4 GHz and 5 GHz WiFi radios on and off.WiFi

Rear Panel

The connections and button on the rear panel are shown in the following figure.

Figure 2. Modem router rear panel

Viewed from left to right, the back panel contains the following components:

• Reset button. Pressing the Reset button resets the modem router. If the Reset button is pressed for

at least seven seconds and the P ow er LED blinks white, the modem router returns to its factory settings.

• Ethernet ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem router to LAN devices.

• Cable port. Connect the cable port to a cable wall outlet or a line splitter.

• DC power connector. Connect the power adapter that came in the product package to the DC power

connector.

• Power On/Off button. Press the Power On/Off button to provide power to the modem router.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

Label

The modem router label shows the login information, MAC address, and serial number.

Figure 3. Modem router label

System Requirements

You need the following to install your modem router:

• Compatible operating system:

- Windows® 7

- Windows 8

- Windows 10

- Windows Vista®

- Windows XP®

- Windows 2000

- Mac OS®

- UNIX®

- Linux®

• Compatible web browser:

- Microsoft® Internet Explorer® 5.0 or higher

- Firefox® 2.0 or higher

- Safari® 1.4 or higher

- Google Chrome™ 11.0 or higher

• Cable Internet service

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

Position Your Modem Router

The modem router lets you access your network anywhere within the operating r ange of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router. For example, the thickness and number of walls the WiFi signal passes through can limit the range.

Additionally, other WiFi access points in and around your home might affect your modem router’s signal. WiFi access points are modem routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network access.

Position your modem router according to the following guidelines:

• Place your modem router near the center of the area where your computers and other de vices operate,

and within line of sight to your WiFi devices.

• Make sure that the modem router is within reach of an AC power outlet and near Ethernet cables for

wired computers.

• Place the modem router in an elevated location, minimizing the number w alls and ceilings betw een the

modem router and your other devices.

• Place the modem router away from electrical devices such as these:

- Ceiling fans

- Home security systems

- Microwaves

- Computers

- Base of a cordless phone

- 2.4 GHz cordless phone

• Place the modem router away from large metal surfaces, large glass surfaces, and insulated walls, and

items such as these:

- Solid metal doors

- Aluminum studs

- Fish tanks

- Mirrors

- Brick

- Concrete

Install and Activate Your Modem Router

The modem router provides a connection between your cable Internet provider’ s network and your computer , router, or WiFi router.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

Connect Your Modem Router to a Computer

During the installation and activation, you must connect the modem router directly to a computer. After installation and activation, you can connect the modem router to a router.

Figure 4. Connect the modem router directly to a computer

Before you connect your modem router and contact your cable Internet provider,

Note

collect your cable account number, account phone number, and login information (your email address or user name and password).

To connect your modem router directly to a computer:

1. Connect a coaxial cable.

Use the coaxial cable that your cable compan y provided to connect the cab le port on the modem router to a cable wall outlet or a line splitter. Make sure that the cable is tightly connected.

Xfinity recommends connecting your modem router directly to a cable wall outlet.Note

2. Connect the power adapter provided in the package to the modem router and plug the power adapter

into an electrical outlet. When the startup procedure is complete, the Power LED lights solid white.

If the Pow er LED does not light, press the Power On/Off button on the rear panel of the modem router.

3. Wait for the modem router to come online.

When the modem router comes online, the Internet LED stops blinking and lights solid white. This process might take up to 10 minutes.

4. Connect a computer or mobile device to the modem router with a WiFi or wired connection:

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

• WiFi. Use the WiFi network name and password on the modem router label.

• Wired. Use an Ethernet cable to connect a computer to an Ethernet port on the modem router.

5. Log in to your modem router.

For more information, see Log In to the Modem Router on page 20.

Even though an Internet connection is established, Internet service is available only after you set it up with your cable Internet provider.

For information about how to activate your Internet service, see Activate Your Internet Service on page 15.

Activate Your Internet Service

Before you activate your Internet service, gather the following information:

• Your cable Internet provider account information

• Modem router model number, which is C7500

• Modem router serial number, which is on the modem router label

• Modem router MAC address, which is on the modem router label

Your modem router’s serial number and MAC address are on the modem router label.

The following is contact information for cable Internet providers that support your modem router.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

Table 2. Cable Internet provider contact information

Contact InformationCable Internet

Provider

Cox

Spectrum

Xfinity

Your cable Internet provider’s contact information might change.You can find the

Note

contact information in your monthly Internet service billing statement.

https://www.cox.com/activate

1-800-234-3993

https://activate.spectrum.net/

1-(833) 267-6094

https://register.xfinity.com https://www.xfinity.com/support/internet/activate-purchased-modem/

1-800-XFINITY (1-800-934-6489)

To activate your Internet service:

1. Visit your cable Internet provider’ s website and f ollow the onscreen instructions to activ ate your Internet

service.

2. If you are unable to activate y our Internet service using the instructions on your cable Internet provider’s

website, call your cable Internet provider for support.

3. To determine the accurate Internet speed, visit your cable Internet provider's speed test website and

perform a speed test. . If your actual speed is lower than your subscribed speed, contact your cable Internet provider.

Perform a Speed Test

To determine the accurate Internet speed, visit the speed test website of your cable Internet provider and perform a speed test.

If your actual speed is lower than your subscribed speed, contact your cable Internet provider.

Connect Your Modem Router to a Router After Installation and Activation

During the installation and activation, you must connect the modem router directly to a computer. After installation and activation, you can connect the modem router to a router.

If you want to connect your modem router to a router, you must disable NAT.With NAT disabled, to avoid conflicting with the other router on the network, the modem router does not use NAT.

Hardware Setup

Nighthawk X4 AC3200 WiFi Cable Modem Router

T o disable NAT and connect your modem r outer to a router after installation and activ ation:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > NAT Mode.

The NAT page displays.

5. Clear the Turn NAT On check box.

6. Click the Apply button.

Your settings are saved.

7. Follow the instructions that came with your router or gateway to connect it to the modem router.

Hardware Setup

Connect to the Network and Access the Modem Router

This chapter contains the following sections:

• Connect to the Network

• Types of Logins

• Log In to the Modem Router

• Access the Modem Router With NETGEAR genie App

Nighthawk X4 AC3200 WiFi Cable Modem Router

Connect to the Network

You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

Wired Connection

You can connect your computer to the modem router using an Ethernet cable and join the modem router’s local area network (LAN).

To connect your computer to the modem router with an Ethernet cable:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. Connect an Ethernet cable to an Ethernet port on your computer.

3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.

Your computer connects to the local area network (LAN). A message might display on your computer screen to notify you that an Ethernet cable is connected.

Find and Select the Modem Router WiFi Network

To find and select the WiFi network:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. On your computer or mobile device, find and select the WiFi network.

The WiFi network name is on the modem router label.

3. Join the WiFi network and enter the WiFi password.

The password is on the modem router label. Your computer or mobile device connects to the WiFi network.

Use WPS to Connect to the Modem Router WiFi Network

You can connect a WPS-enabled device to the modem router’s WiFi network with Wi-Fi Protected Setup (WPS).

To use WPS to connect to the WiFi network:

1. Make sure that the modem router is receiving power (its Power LED is lit).

2. Check the WPS instructions for your WPS-enabled device.

3. Press the WPS button on the modem router.

4. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for

WPS connections. Your WPS-enabled device connects to the WiFi network.

Connect to the Network and Access the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

Types of Logins

Separate types of logins serve different purposes. It is important that you understand the difference so that you know which login to use when.

Types of logins:

• WiFi network key or passw ord.Your modem router is preset with a unique WiFi network name (SSID)

and password for WiFi access.This information is on the modem router label.

Your modem router broadcasts dual-band 2.4 GHz and 5 GHz WiFi signals.The label

Note

shows the SSID for the 2.4 GHz signal. For information about 5 GHz WiFi settings, see Specify Basic WiFi Settings on page 58.

• Modem router login.This logs you in to the modem router web pages as admin from an Internet

browser.

Log In to the Modem Router

When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser to access the modem router to view or change its settings.The first time you access the modem router, the modem router automatically checks to see if it can connect to your Internet service.

To log in to the modem router:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Type http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The first time that you log in to the modem router, you are prompted to set the admin

Note

password and set up security questions.You must enter these settings before you can access the Internet.

The BASIC Home page displays the status of the Internet connection.

Access the Modem Router With NETGEAR genie App

The genie® app is the easy dashboard for managing, monitoring, and repairing your home network.The genie app can help you with the following:

Connect to the Network and Access the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

• Automatically repair common WiFi network problems.

• Easily manage modem router features like P arental Controls, guest access, Internet traffic meter , speed

test, and more.

To use the genie app to access the modem router:

1. Visit the NETGEAR genie web page at NETGEAR.com/genie.

2. Follow the onscreen instructions to install the app on your smartphone or tablet.

3. Launch the genie app.

The genie app dashboard page displays.

Connect to the Network and Access the Modem Router

Specify Your Internet Settings

Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser.You can also customize or specify your Internet settings.

This chapter contains the following sections:

• Specify the Cable Connection Starting Frequency

• View Modem Router Initialization

• Manually Set Up the Internet Connection

• Change the MTU Size

Nighthawk X4 AC3200 WiFi Cable Modem Router

Specify the Cable Connection Starting Frequency

The starting frequency is automatically generated. For most Internet connections, y ou do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.

To change the starting frequency:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Cable Connection.

The Cable Connection page displays the status of all downstream and upstream channels.

5. Enter the starting frequency.

6. Click the Apply button.

Your settings are saved.

View Modem Router Initialization

You can track the initialization procedure of the modem router and get details about the downstream and upstream cable channel.The time is displayed after the modem router is initialized.

The modem router automatically goes through the following steps in the provisioning process:

1. Scans and locks the downstream frequency and then ranges the upstream channels.

2. Obtains a WAN address for the modem router.

3. Connects to the Internet.

To view the status of the modem router initialization:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Cable Connection.

The Cable Connection page displays.

Specify Your Internet Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

The Startup Procedure section displays the initialization progress.The page also displays the status of all downstream and upstream channels. (You must scroll down to view all the channels.) The number of downstream and upstream channels that are locked depends on the number of channels that your Internet provider uses.

Manually Set Up the Internet Connection

In most situations, you do not need to change these settings.We recommend that you use the default settings for DHCP because most cable Internet services provide the IP address through DHCP.

To specify the Internet connection settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > Internet.

The Internet Setup page displays.

5. If your Internet connection requires an account name or host name, type it in the Account Name (If

Required) field.

6. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

For the other sections in this page, the default settings usually work, but you can change them.

7. Select an Internet IP Address radio button:

• Get Dynamically from ISP.Y our ISP uses DHCP to assign y our IP address.Y our ISP automatically

assigns these addresses.

• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that

your ISP assigned.The gateway is the ISP modem router to which your modem router connects.

8. Select a Domain Name Server (DNS) Address radio button:

• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP

automatically assigns this address.

• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.

Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.

9. Click the Apply button.

Your settings are saved.

Specify Your Internet Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

Change the MTU Size

The maximum transmission unit (MTU) is the largest data packet a network device transmits.When one network device communicates across the Internet with another, the data pac kets tra vel through many de vices along the way. If a de vice in the data path uses a lo wer MTU setting than the other devices , the data pack ets must be split or “fragmented” to accommodate the device with the smallest MTU.

The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs:

• You experience problems connecting to your ISP or other Internet service, and the technical support of

either the ISP or NETGEAR recommends changing the MTU setting.These web-based applications might require an MTU change:

- A secure website that does not open, or displays only part of a web page

- Yahoo email

- MSN portal

- America Online’s DSL service

• You use VPN and experience severe performance problems.

• You used a program to optimize MTU for perf ormance reasons, and now you are e xperiencing connectivity

or performance problems.

An incorrect MTU setting can cause Internet communication problems. For example,

Note

you might not be able to access certain websites, frames within websites, secure login pages, or FTP or POP servers.

To change the MTU size:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup.

The WAN Setup page displays.

5. In the MTU Size field, enter a value from 64 to 1500.

6. Click the Apply button.

Your settings are saved.

Specify Your Internet Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to e xperiment, you can gradually reduce the MTU from the maximum v alue of 1500 until the prob lem goes away.The following table describes common MTU sizes and applications.

Table 3. Common MTU sizes

ApplicationMTU The largest Ethernet packet size.This setting is typical for connections that do not use PPPoE or VPN, and is the

1500

default value for NETGEAR routers, adapters, and switches. Used in PPPoE environments.1492 Maximum size to use for pinging. (Larger packets are fragmented.)1472 Used in some DHCP environments.1468 Usable by AOL if you do not send or receive large email attachments, for example.1460

Specify Your Internet Settings

Control Access to the Internet

The modem router comes with a built-in firewall that helps protect y our home network from unwanted intrusions from the Internet.

This chapter includes the following sections:

• Set Up Parental Controls

• Block Access to Your Network

• Use Keywords to Block Internet Sites

• Block Services From the Internet

• Schedule When to Block Internet Sites and Services

• Avoid Blocking on a Trusted Computer

• Set Up Security Event Email Notifications

• Enable or Disable NAT

Nighthawk X4 AC3200 WiFi Cable Modem Router

Set Up Parental Controls

To set up Parental Controls, you must do wnload the NETGEAR genie app on your mobile device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie.

After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page on the genie app.

To set up Parental Controls:

1. Connect your mobile device to your router’s WiFi network.

2. Launch the app store on your mobile device and download the NETGEAR genie app.

3. Launch the NETGEAR genie app.

The dashboard displays.

4. Tap Parental Controls.

The Parental Controls page displays.

5. To log in to your OpenDNS account, tap the LOGIN button, enter your OpenDNS user name, and tap

the LOGIN button. Parental Controls is automatically enabled.

6. To create an OpenDNS account, tap CREATE ACCOUNT, fill in the fields, tap the SIGN UP button.

Your account is created and Parental Controls is automatically enabled. For more information about how to setup Parental Controls using the NETGEAR genie app, see the

genie Mobile App User Manual, which is available at downloadcenter.netgear.com/.

Block Access to Your Network

You can use access control to block access to your network.

To set up access control:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Access Control.

The Access Control page displays.

5. Select the Turn on Access Control check box.

You must select this check box before you can specify an access rule and use the Allow and Block buttons.When this check box is cleared, all devices are allowed to connect, even if the device is in the blocked list.

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

6. Select an access rule:

• Allow all new devices to connect.With this setting, if you buy a new device, it can access your

network.You don’t need to enter its MAC address on this page.We recommend that you leave this radio button selected.

• Block all new devices from connecting.With this setting, if you buy a new device, before it can

access your network, you must enter its MAC address for an Ethernet connection and its MAC address for a WiFi connection in the allowed list.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining your network in the future after you apply these settings.

7. To allow the computer or device you’re currently using to continue to access the network, select the

check box next to your computer or device, and click the Allow button.

8. Click the Apply button.

Your settings are saved.

Use Keywords to Block Internet Sites

You can use keywords to block certain Internet sites from your network.You can use blocking all the time or based on a schedule.

To block Internet sites:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

5. Select a keyword blocking option:

• Never.Turn off keyword blocking.

• Per Schedule.Turn on keyword blocking according to a schedule that you set. (See Schedule

When to Block Internet Sites and Services on page 32.)

• Always.Turn on keyword blocking all the time, independent of the Schedule page.

6. In the Type keyword or domain here field, enter a keyword or domain that you want to block.

For example:

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

• Specify XXX to block http://www.badstuff.com/xxx.html.

• Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.

• Enter a period (.) to block all Internet browsing access.

7. Click the Add Keyword button.

The keyword is added to the keyword list.The keyword list supports up to 64 entries.

8. Click the Apply button.

Your settings are saved.

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

Delete a Keyword

To delete keywords from the list:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security >Block Sites.

The Block Sites page displays.

5. Do one of the following:

• To delete a single word, select it and click the Delete Keyword button.

The keyword is removed from the list.

• To delete all keywords on the list, click the Clear List button.

All keywords are removed from the list.

6. Click the Apply button.

Your settings are saved.

Block Services From the Internet

You can block Internet services on your network based on the type of service.You can block the services all the time or based on a schedule.

To block services:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Services.

The Block Services page displays.

5. Specify when to block the services:

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

• To disable block service, select the Never radio button.

• To block the services all the time, select the Always radio button.

• To block the services based on a schedule, select the Per Schedule radio button.

For information about how to specify the schedule, see Schedule When to Block Internet Sites and

Services on page 32.

6. Click the Add button.

The Block Services Setup page displays.

7. To add a service that is in the Service Type menu, select the application or service.

The settings for this service automatically display in the fields.

8. To add a service or application that is not in the menu, select User Defined, and do the following: a. If you know that the application uses either TCP or UDP, select the appropriate protocol. Otherwise,

select TCP/UDP (both) .

b. Enter the starting port and ending port numbers.

If the service uses a single port number, enter that number in both fields. To find out which port numbers the service or application uses, you can contact the publisher of the

application, ask user groups or newsgroups, or search on the Internet.

9. Specify which devices on your LAN are affected by the rule, based on their IP addresses:

• Only This IP Address. Block services for a single computer.

• IP Address Range. Bloc k services for a range of computers with consecutiv e IP addresses on your

network.

• All lP Addresses. Block services for all computers on your network.

10. Click the Add button.

Your settings are saved.

Schedule When to Block Internet Sites and Services

When you schedule blocking, the same schedule is used to b lock sites and to bloc k services. F or information about how to specify what you want the modem router to block, see Use Keywords to Block Internet Sites on page 29 and Block Services From the Internet on page 31.

To schedule blocking:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Schedule.

The Schedule page displays.

5. Specify when to block keywords and services:

• Days to Block. Select the check box for each day that you want to block the keywords or select

the Every Day check box, which automatically selects the check boxes for all days.

• Time of Day to Block. Select a start and end time in 24-hour format, or select All Day for 24-hour

blocking.

6. Click the Apply button.

Your settings are saved.

Avoid Blocking on a Trusted Computer

You can exempt one trusted computer from bloc king.The computer you ex empt must use a fixed IP address. You can use the reserved IP address feature to specify the IP address. See .

To specify a trusted computer:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security > Block Sites.

The Block Sites page displays.

5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.

6. In the Trusted IP Address field, enter the IP address of the trusted computer.

7. Click the Apply button.

Your settings are saved.

Set Up Security Event Email Notifications

The modem router can email you its logs of modem router activity.The log records activity and security events such as attempts to access blocked sites or services.

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

To set up email notifications:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Security >E-mail.

The Email page displays.

5. Select the Turn E-mail Notification On check box.

6. In the Y our Outgoing Mail Server field, enter the name of y our ISP outgoing (SMTP) mail server (such

as mail.myISP.com). You might be able to find this information in the configuration page of your email program. If you leave

this field blank, log and alert messages are not sent.

7. In the Your Outgoing Mail Server field, enter the name of your Internet provider’s outgoing (SMTP)

mail server (such as mail.myISP.com). You might be able to find this information in the configuration window of y our email program. If y ou leav e

this field blank, log and alert messages are not sent.

8. In the Send to This E-mail Address field, enter the email address to which logs and alerts are to be

sent. This email address is also used for the From address. If this field is blank, log and alert messages are

not sent.

9. If your outgoing email server requires authentication, select the My Mail Server requires authentication

check box, and do the following:

a. In the User Name field, type the user name for the outgoing email server. b. In the Password field, type the password for the outgoing email server.

10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately

check box.

11. To send logs based on a schedule, specify these settings:

• From the Send logs according to this schedule menu, select the schedule type.

• From the Day menu, select the day.

• From the Time menu, select the time, and select the am or pm radio button.

12. Click the Apply button.

Your settings are saved.

Control Access to the Internet

Nighthawk X4 AC3200 WiFi Cable Modem Router

Logs are sent automatically. If the log fills before the specified time, it is sent. After the log is sent, it is cleared from the modem router memory. If the modem router cannot email the log and the log buffer is full, the modem router overwrites the log.

Enable or Disable NAT

Network address translation (NA T) is a method of remapping one IP address space into another b y modifying network address information in Internet Protocol (IP) datagram packet headers while they are in transit across a traffic routing device.

To enable or disable NAT:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > NAT Mode.

The NAT page displays.

5. Select or clear the Turn NAT On check box.

6. Click the Apply button.

Your settings are saved.

Control Access to the Internet

Share USB Devices Attached to the Modem Router

This chapter describes how to access and configure a USB storage drive attached to your modem router.The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives, or a printer. Do not connect computers , USB modems, CD driv es, or DVD drives to the modem router USB port.

This chapter contains the following sections:

• USB Storage Device Requirements

• Connect a USB Storage Device to the Modem Router

• Access a USB Drive Connected to the Modem Router From a Windows-Based Computer

• Map a USB Device to a Windows Network Drive

• Access a USB Storage Device That Is Connected to the Modem Router From a Mac

• Control Access to the USB Storage Device

• Use FTP Within the Network

• View or Change Network Folders on a USB Storage Device

• Add a Network Folder on a USB Storage Device

• Edit a Network Folder on a USB Storage Device

• Approve USB Devices

• Access the USB Storage Device Through the Internet

• Safely Remove a USB Storage Device

For more information about ReadySHARE® features, visit netgear.com/readyshare.

Nighthawk X4 AC3200 WiFi Cable Modem Router

USB Storage Device Requirements

The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB storage devices that the modem router supports, visit https://kb.netgear.com/18985.

Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device. Such USB devices do not work with the modem router.

The modem router supports the following file system types for full read/write access:

• FAT16

• FAT32

• NTFS

• NTFS with compression format enabled

• Ext2

• Ext3

• Ext4

• XFS

• HFS+

Connect a USB Storage Device to the Modem Router

ReadySHARE lets you access and share a USB storage device connected to the modem router USB port. (If your USB storage device includes special drivers, it is not compatible.)

To connect a USB storage device:

1. Insert your USB storage device into the USB port on the modem router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router. When you connect the USB storage device to the modem router USB port, it might take up to two minutes

before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

Access a USB Drive Connected to the Modem Router From a Windows-Based Computer

To access a USB storage device from a Windows-based computer:

1. Connect a USB storage device to a USB port on your router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router.

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

When you connect the USB storage device to the modem router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

3. Select Start > Run.

4. Enter \\readyshare in the dialog box.

5. Click the OK button.

A window automatically opens and displays the files and folders on the USB storage device.

Map a USB Device to a Windows Network Drive

To map a USB device to a Windows network drive:

1. Connect a USB storage device to a USB port on the router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router. When you connect the USB storage device to the router’s port, it might take up to two minutes before

it is ready for sharing. By default, the device is available to all computers on your local area network (LAN).

3. Select Start > Run.

4. Enter \\readyshare in the dialog box.

5. Click the OK button.

6. Right-click the USB device and select Map network drive.

7. Select the drive letter to map to the new network folder.

8. Click the Finish button.

The USB storage device is mapped to the drive letter that you specified.

9. T o connect to the USB stor age device as a different user , select the Connect using different credentials

check box, click the Finish button, and do the following:

a. Type the user name and password. b. Click the OK button.

Access a USB Storage Device That Is Connected to the Modem Router From a Mac

To access the device from a Mac:

1. Connect a USB storage device to a USB port on your router.

2. If your USB storage device uses a power supply, connect it.

You must use the power supply when you connect the USB storage device to the modem router.

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

When you connect the USB storage device to the router’s port, it might take up to two minutes before it is ready for sharing. By default, the USB storage device is available to all computers on your local area network (LAN).

3. On a Mac that is connected to the network, select Go > Connect to Server.

4. In the Server Address field, enter smb://readyshare.

5. When prompted, select the Guest radio button.

If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password. For more information about access control, see .

6. Click the Connect button.

A window automatically opens and displays the files and folders on the USB storage device.

Control Access to the USB Storage Device

You can specify the device name, workgroups, and network folders for your USB device.

To specify the USB access settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. >Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

The USB Storage (Advanced Settings) page displays.

5. Specify access to the USB storage device:

• Network Device Name.This is the name used to access the USB device connected to the modem

router.The default is readyshare.

• Workgroup. If you are using a Windows workgroup rather than a domain, the workgroup name is

displayed here.The name works only in an operating system that supports NetBIOS, such as Microsoft Windows.

• Access Method. Select the check boxes for the access methods that you want:

- Network Neighborhood/MacShare. Enabled by default.

- HTTP. Enabled by default.You can type http://readyshare.routerlogin.net/shares to access

the USB storage device.

- HTTP (via Internet). Disabled by default. If you enable this feature, remote users can type

http:// <public IP address/shares> (for example,http://1.1.10.102/shares) or a URL domain

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

name to access the USB storage device over the Internet.This feature supports file uploading only.

- FTP. Disabled by default.

- FTP (via Internet). Disabled by default. If you select this check box, remote users can access

the USB storage device through FTP ov er the Internet.This feature supports both downloading and uploading of files.

6. If you changed the settings, click the Apply button.

Your settings are saved.

Use FTP Within the Network

File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

The USB Storage (Advanced Settings) page displays.

5. Select the FTP check box.

6. Click the Apply button.

Your settings are saved.

View or Change Network Folder s on a USB Storage Device

You can view or change the network folders on the USB storage device.

To view or change network folders:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

The USB Storage (Advanced Settings) page displays.

5. Scroll down to the Available Networks Folder section, and view or adjust the following settings:

• Share Name. If only one device is connected, the default share name is USB_Storage. (Some

modem router models include more than one USB port.) You can click the name, or you can type it in the address field of your web browser. If Not Shared is shown, the default share was deleted, and no other share for the root folder exists. Click the link to change this setting.

• Read Access and Write Access. Show the permissions and access controls on the network folder .

All-no password (the def ault) allo ws all users to access the network f older.The password f or admin is the same one that you use to log in to the modem router.

• Folder Name. Full path of the network folder.

• Volume Name. Volume name from the storage device (either USB storage device or HDD).

• Total Space and Free Space. Show the current utilization of the storage device.

Add a Network Folder on a USB Storage Device

You can add network folders on the USB storage device.

To add a network folder:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > ReadySHARE.

The USB Storage (Advanced Settings) page displays.

5. Click the Create Network Folder button.

The Create network Folder window opens. If this window does not open, your web browser might be blocking pop-ups. If it is, change the browser

settings to allow pop-ups.

6. In the USB Device menu, select the USB storage device.

7. Click the Browse button and in the Folder field, select the folder.

8. In the Share Name field, type the name of the share.

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

9. In the Read Access menu and the Write Access menu, select the settings that you want.

The user name (account name) for All-no password is guest.The password for admin is the same one that is used to log in to the modem router. By default, it is password.

10. Click the Apply button.

Your settings are saved.

Edit a Network Folder on a USB Storage Device

You can edit network folders on the USB storage device.

To edit a network folder:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > ReadySHARE.

The USB Storage (Advanced Settings) page displays.

5. Click the Edit button.

The Edit Network Folder page displays the same settings shown in the Add a Network Folder page.

6. Change the settings in the fields as needed.

7. Click the Apply button.

Your settings are saved.

Approve USB Devices

For more security, you can set up the modem router to share only USB devices that you approve.

To approve USB devices:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Advanced Setup > USB Settings.

The USB Settings page displays. By default the Enable any USB Device connection to the USB port radio button is selected.This setting

lets you connect and access all your USB storage devices.

5. Select the No radio button.

6. Click the Approved Devices button.

The approved and available USB devices display.

7. In the Available USB Devices menu, select the drive that you want to approve.

8. Click the Add button.

9. Select the Allow only approved devices check box.

10. Click the Apply button.

Your settings are saved.

11. To work with another USB device, first click the Safely Remove USB Device button for the currently

connected USB device.

12. Connect the other USB device, and repeat this process.

Access the USB Storage Device Through the Internet

You can access the USB storage device through the Internet when you’re not home.

To access the USB storage device from a remote computer:

1. Launch a web browser on a computer that is not on your home network.

2. Connect to your modem router:

• To connect with Dynamic DNS, type the DNS name.

To use a Dynamic DNS account, you must enter the account information in the Dynamic DNS page. See .

• To connect without Dynamic DNS, type the modem router’s Internet port IP address.

You can view the modem router’s Internet IP address on the BASIC Home page. You can use FTP to share files on a USB storage device connected to the modem router.

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

Set Up FTP Access Through the Internet

To set up FTP access:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > USB Storage > Advanced Settings.

The USB Storage (Advanced Settings) page displays.

5. Select the FTP (via Internet) check box.

6. Click the Apply button.

Your settings are saved.

7. To limit access to the admin user, click the Edit button.

The Edit Network Folder page displays.

8. In the Read Access menu, select admin.

9. In the Write Access menu, select admin.

10. Click the Apply button.

Your settings are saved.

Access the USB Storage Device Thr ough the Internet With FTP

You must first set up FTP access through the Internet as described in the previous section.

To access the USB storage device with FTP from a remote computer:

1. To download, launch an Internet browser.

2. To upload, use an FTP client such as filezilla.

3. Type ftp:// and the Internet port IP address in the address field of the browser.

For example, type ftp://10.1.65.4. If you are using Dynamic DNS, type the DNS name. For example, type ftp://MyName.mynetgear.com.

4. When prompted, log in:

Share USB Devices Attached to the Modem Router

Nighthawk X4 AC3200 WiFi Cable Modem Router

• To log in as admin, in the user name field, type admin and in the password field, type the same

password that you use to log in to the modem router.

• To log in as guest, in the user name field, enter guest.

The guest user name does not require a password.To restrict access to the USB storage device, you can specify that only the admin user can access it. See Approve USB Devices on page 42. The files and folders of the USB storage de vice that your account can access to display. For e xample, you might see share/partition1/directory1.

Safely Remove a USB Storage Device

Before you physically disconnect a USB storage device from the modem router USB port, log in to the modem router and take the drive offline.

To remove a USB disk drive safely:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select USB Storage > Basic Settings.

The USB Storage page displays.

5. Click the Safely Remove USB Device button.

This takes the drive offline.

6. Physically disconnect the USB storage device.

Share USB Devices Attached to the Modem Router

Share a USB Printer

The ReadySHARE Printer utility lets you share a USB printer that is connected to a USB port on your modem router.You can share this USB printer among the Windows-based and Mac computers on your network.

For more information about the features a v ailab le in the NETGEAR USB Control Center , see the ReadySHARE Printer User Manual, which is available at http://downloadcenter.netgear.com.

This chapter contains the following sections:

• Install the Printer Driver and Cable the Printer

• Download the ReadySHARE Printer Utility

• Install the ReadySHARE Printer Utility

• Print Using the NETGEAR USB Control Center

Nighthawk X4 AC3200 WiFi Cable Modem Router

Install the Printer Driver and Cable the Printer

Some USB printer manufacturers (for example, HP and Lexmark) request that you do not connect the USB cable until the installation software prompts you to do so.

To install the driver and cable the printer:

1. On each computer on your network that shares the USB printer, install the driver software for the USB

printer. If you cannot find the printer driver, contact the printer manufacturer.

2. Use a USB printer cable to connect the USB printer to a modem router USB port.

Download the ReadySHARE Printer Utility

The utility works on Windows-based and Mac computers.

To download the utility:

1. Visit netgear.com/readyshare.

2. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page.

3. Click one of the following links:

• Download PC installer and get started.This is the utility for Windows-based computers.

• Download Mac installer and get started.This is the utility for MAC computers.

4. Follow the onscreen instructions to download the ReadySHARE Printer utility setup file and install it.

Install the ReadySHARE Printer Utility

You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. For more inf ormation about how to use the NETGEAR USB Control Center, visit

https://www.netgear.com/support/product/ReadySHARE_USB_Printer.aspx.

To install the utility:

1. If necessary, unzip the ReadySHARE Printer utility setup file.

2. Double-click the ReadySHARE Printer utility setup file that you downloaded.

The InstallShield Wizard opens.

3. Follow the prompts to install NETGEAR USB Control Center.

After the InstallShield Wizard completes the installation, the NETGEAR USB Control Center prompts you to select a language.

4. Select a language from the menu and click the OK button.

The NETGEAR USb Control Center opens.

Share a USB Printer

Nighthawk X4 AC3200 WiFi Cable Modem Router

Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displa yed onscreen, you can disab le the firewall temporarily to allow the utility to work.

5. Select the printer and click the Connect button.

The printer status changes to Manually connected by Mycomputer. Now only the computer that y ou are using can use this printer.

6. Click the Disconnect button.

The status changes to Available. Now all computers on the network can use the printer.

7. To exit the utility, select System > Exit.

Print Using the NETGEAR USB Control Center

For each computer, after you click the Connect and Disconnect buttons once, the utility automatically manages the printing queue and handling. By default, the utility starts automatically whenever you log on to Windows and runs in the background.

To print a document using the NETGEAR USB Control Center:

Click the NETGEAR USB Control Center icon . The NETGEAR USB Control Center page displays.

2. Select a printer and click the Connect button.

The printer status changes to Manually connected by Mycomputer. Now only the computer that y ou are using can use this printer.

3. Use the print feature in your application to print your document.

The NETGEAR USB Control Center automatically connects your computer to the USB printer and prints the document. If another computer is already connected to the printer, your print job goes into a queue to wait to be printed.

4. If your document does not print, use the NETGEAR USB Control Center to check the printer status.

5. To release the printer so that all computers on the network can use it, click the Disconnect button.

The status changes to Available. Now any computers on the network can use the printer.

6. To exit the utility, select System > Exit.

Share a USB Printer

Specify Network Settings

This chapter includes the following sections:

• View or Change the WAN Settings

• Set Up a Default DMZ Server

• Change the Modem Router’s Device Name

• Change the LAN TCP/IP Settings

• Specify the IP Addresses That the Modem Router Assigns

• Disable the DHCP Server Feature in the Modem Router

• Manage LAN IP Addresses

• Improve Network Connections With Universal Plug-N-Play

• Use the WPS Wizard for WiFi Connections

• Specify Basic WiFi Settings

• Change the WiFi Security Option

• Set Up a Guest Network

• Control the WiFi Radios

• Set Up a WiFi Schedule

• Specify WPS Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

View or Change the WAN Settings

You can view or configure wide area network (WAN) settings for the Internet port.You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port.

To view or change the WAN settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup.

The WAN Setup page displays.

5. View or change the following settings:

• Disable IPv4 Firewall Protection.We recommend that you leave this check box cleared so that

the firewall protects your modem router.

• Disable Port Scan and DoS Protection. DoS protection protects y our LAN against denial of service

attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. Select this check box only in special circumstances.

• Default DMZ Server.This feature is disabled by default. It is sometimes helpful when you are

playing online games or videoconferencing, b ut it mak es the firew all security less effectiv e . See Set

Up a Default DMZ Server on page 50.

• Respond to Ping on Internet Port.This feature allows your modem router to be discovered. Use

this feature only as a diagnostic tool or for a specific reason.

• MTU Size (in bytes).The normal MTU (maximum transmit unit) value for most Ethernet networks

is 1500 bytes, or 1492 bytes for PPPoE connections. Change the MTU only if you are sure that it is necessary for your ISP connection. See .

• Disable SIP ALG. Some VoIP applications do not work well with the SIP ALG. Selecting this check

box to turn off the SIP ALG might help your VoIP devices to create or accept a call through the modem router.

6. Click the Apply button.

Your settings are saved.

Set Up a Default DMZ Server

The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).The modem router is programmed

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

to recognize some of these applications and to work correctly with them, but other applications might not function well. In some cases, one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server.

WARNING:

DMZ servers pose a security risk. A computer designated as the default DMZ server loses much of the protection of the firewall and is e xposed to exploits from the Internet. If compromised, the DMZ server computer can be used to attack other computers on your network.

The modem router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured in the Port Forwarding/Port Triggering page. Instead of discarding this traffic, the modem router can forw ard the traffic to one computer on y our network. This computer is called the default DMZ server.

To set up a default DMZ server:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > WAN Setup.

The WAN Setup page displays.

5. Select the Default DMZ Server check box.

6. Type the IP address.

7. Click the Apply button.

Your settings are saved.

Change the Modem Router’s Device Name

The modem router’s device name is the modem router model number.This device name displays in a file manager when you browse your network.

To change the modem router’s device name:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. In the Device Name field, type a new name.

6. Click the Apply button.

Your settings are saved.

Change the LAN TCP/IP Settings

The modem router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.The modem router’s default LAN IP configuration is as follows:

• LAN IP address.192.168.0.1

• Subnet mask. 255.255.255.0

These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings.

You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.

To change the LAN TCP/IP settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. In the IP Address field, type the IP address.

6. In the IP Subnet Mask, type the subnet mask of the modem router.

The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or modem router.

7. Click the Apply button.

Your settings are saved.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

If you changed the LAN IP address of the modem router, you are disconnected when this change takes effect.

8. To reconnect, close your browser, relaunch it, and log in to the modem router.

Specify the IP Addresses That the Modem Router Assigns

By default, the modem router acts as a Dynamic Host Configuration Protocol (DHCP) server. The modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.The assigned default gateway address is the LAN address of the modem router.

These addresses must be part of the same IP address subnet as the modem router’s LAN IP address. Using the default addressing scheme, define a range between 192.168.0.2 and 192.168.0.254, although you can save part of the range for devices with fixed addresses.

To specify the pool of IP addresses that the modem router assigns:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Make sure that the Use Router as DHCP Server check box is selected.

6. Specify the range of IP addresses that the modem router assigns: a. In the Starting IP Address field, type the lowest number in the range.

This IP address must be in the same subnet as the modem router.

b. In the Ending IP Address field, type the number at the end of the range of IP addresses.

This IP address must be in the same subnet as the modem router.

7. Click the Apply button.

Your settings are saved.

The modem router delivers the following parameters to any LAN device that requests DHCP:

• An IP address from the range that you defined

• Subnet mask

• Gateway IP address (the modem router’s LAN IP address)

• DNS server IP address (the modem router’s LAN IP address)

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

Disable the DHCP Server Feature in the Modem Router

By default, the modem router acts as a DHCP server .The modem router assigns IP, DNS server, and def ault gateway addresses to all computers connected to the LAN.The assigned default gateway address is the LAN address of the modem router.

You can use another device on your network as the DHCP server , or specify the netw ork settings of all your computers.

To disable the DHCP server feature in the modem router:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Clear the Use Router as DHCP Server check box.

6. Click the Apply button.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the modem router.

Manage LAN IP Addresses

When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server. Assign reserved IP addresses to computers or servers that require permanent IP settings.

Reserve an IP Address

To reserve an IP address:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. In the Address Reservation section, click the Add button.

6. In the IP Address field, type the IP address to assign to the computer or server.

Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x.

7. Type the MAC address of the computer or server.

If the computer is already on your network, you can copy its MAC address from the

Tip

Attached Devices page and paste it here.

8. Click the Apply button.

The reserved address is entered into the table.

The reserved address is not assigned until the next time the computer contacts the modem router’s DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release and renew.

Edit a Reserved IP Address Entry

To edit a reserved IP address entry:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Edit button.

7. Change the settings.

8. Click the Apply button.

Your settings are saved.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

Delete a Reserved IP Address Entry

To delete a reserved IP address entry:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Setup > LAN Setup.

The LAN Setup page displays.

5. Select the radio button next to the reserved address.

6. Click the Delete button.

The address is removed.

Improve Network Connections With Universal Plug-N-Play

Universal Plug-N-Play (UPnP) helps de vices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

If you use applications such as multiplay er gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), enable UPnP.

To enable Universal Plug and Play:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > UPnP.

The UPnP page displays.

5. Select the Turn UPnP On check box.

By default, the Turn UPnP On check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the modem router does not allow any device to automatically control modem router resources, such as port forwarding.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

6. Type the advertisement period in minutes.

The advertisement period specifies how often the modem router broadcasts its UPnP information.This value can range from 1 to 1440 minutes.The default period is 30 minutes. Shorter durations ensure that control points receive current device status at the e xpense of more network traffic. Longer durations can compromise the freshness of the device status, but can significantly reduce network traffic.

7. Type the advertisement time to live in hops.

The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes betw een routers.The number of hops can range from 1 to 255.The default value for the advertisement time to live is 4 hops, which is fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value.

8. Click the Apply button.

The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the modem router and which ports (internal and external) that device opened.The UPnP P ortmap Table also displa ys what type of port is open and whether that port is still active for each IP address.

9. To refresh the information in the UPnP Portmap Table, click the Refresh button.

Use the WPS Wizard for WiFi Connections

The WPS Wizard helps you add a computer or mobile device to your WiFi network without typing the WiFi password.

To use the WPS Wizard:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > WPS Wizard.

A page displays that explains WPS.

5. Click the Next button.

The WPS page displays.

6. Select the radio button for the setup method that you want to use:

• Push button. Click the WPS button on this page.

• PIN Number.The page adjusts. Enter the client security PIN, and click the Next button.

7. Within two minutes, go to the client device and use its WPS software to connect to the WiFi network.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

The WPS process automatically sets up your computer or mobile device with the network password when it connects.The modem routerWPS page displays a confirmation message.

Specify Basic WiFi Settings

The modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.You can find the preset SSID and password on the modem router label.

The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security.

If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

If you use a WiFi connection to change the WiFi network name (SSID) or other WiFi security settings, you are disconnected when you click the Apply button.To avoid this problem, use a computer with a wired connection to access the modem router.

To specify basic WiFi settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless.

The Wireless Setup page displays.

5. In the Region menu, select your region.

In some locations, you cannot change this setting.

6. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box.

When this check box is selected, the modem router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or mobile device.

7. To change the network name (SSID), type a new name in the Name (SSID) field.

The name can be up to 32 characters long and it is case-sensitive.The default SSID is randomly generated and is on the modem router label. If y ou change the name, mak e sure to write down the ne w name and keep it in a safe place.

8. To change the WiFi channel, select a number in the Channel menu.

In some regions, not all channels are available. Do not change the channel unless you experience interference (shown by lost connections or slo w data transfers). If this happens, experiment with different channels to see which is the best.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

When you use multiple access points, it is better if adjacent access points use different channels to reduce interference.The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and 10).

9. To change the mode, select it from the Mode menu.

10. Click the Apply button.

Your settings are saved. If you used WiFi to connect to the network and you changed the SSID, you are disconnected from the

network.

11. Make sure that you can connect to the WiFi network with the new settings.

If you cannot connect with WiFi, check the following:

• Is your computer or mobile device connected to another WiFi network in your area? Some computers

and mobile devices automatically connect to the first open network without WiFi security that they discover.

• Is your computer or mobile device trying to connect to your network with its old settings (before y ou

changed the settings)? If so, update the WiFi network selection in your computer or mobile device to match the current settings for your network.

Change the WiFi Security Option

Your modem router comes with preset WPA2 or WPA security.The password that you enter to connect to your network is unique to your modem router and is on the modem router label.We recommend that you do not disable security.

To change the WPA settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Wireless.

The Wireless page displays.

5. Under Security Options, select a WPA option.

The WPA2 options use the newest standard for the strongest security, but some older computers and mobile devices cannot use WPA2.This setting protects your WiFi network and lets computers and mobile devices connect to the WiFi network by using either WPA2 or WPA security.

The Passphrase field displays.

6. In the Passphrase field, enter the network key (password) that you want to use.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

It is a text string from 8 to 63 characters.

7. Write down the new password and keep it in a secure place for future reference.

8. Click the Apply button.

Your settings are saved.

Set Up a Guest Network

A guest network allows visitors at your home to use the Internet without using your WiFi security key.You can add a guest network to each WiFi network: 2.4 GHz b/g/n and 5.0 GHz a/n.

To set up a guest network:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Guest Network.

The Guest Network Settings page displays.

5. Select any of the following settings:

• Enable Guest Network.When this check box is selected, the guest network is enabled, and guests

can connect to your network using the SSID of this profile.

• Enable SSID Broadcast. If this check box is selected, the WiFi access point broadcasts its name

(SSID) to all WiFi stations. Stations with no SSID can adopt the correct SSID for connections to this access point.

• Allow guests to see each other and access my local network. If this check box is selected,

anyone who connects to this SSID can access your local network, not just the Internet.

6. Give the guest network a name.

The guest network name is case-sensitive and can be up to 32 characters.Y ou then man ually configure the computers and mobile devices in your network to use the guest network name in addition to the main SSID.

7. Select a security option.

The WPA2 options use the newest standard for the strongest security, but some older computers and mobile devices cannot use it.W e recommend that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button.This setting protects your WiFi network and lets computers and mobile devices can connect to the WiFi network by using either WPA2 or WPA security.

8. Click the Apply button.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

Your settings are saved.

Control the WiFi Radios

The modem router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can use WiFi to connect to the modem router. When the WiFi radios are off, you can still use an Ethernet cable for a LAN connection to the modem router.

You can turn the WiFi radios on and off with the WiFi On/Off button on the modem router, or you can log in to the modem router and enable or disable the WiFi radios. If you are close to the modem router, it might be easier to press its WiFi On/Off button. If you are away from the modem router or you already logged in, it might be easier to enable or disable them.Y ou can also turn the WiFi radios off and on based on a schedule. (See Set Up a WiFi Schedule on page 62).

Use the WiFi On/Off Button

To turn the WiFi radios off and on with the WiFi On/Off button:

Press the WiFi On/Off button on the front of the modem router for two seconds. If you turned off the WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the

WiFi radios, the WiFi On/Off LED and the WPS LED light.

Enable or Disable the WiFi Radios

If you used the WiFi On/Off button to turn off the WiFi radios, you can’t log in to the modem router to turn them back on.You must press the WiFi On/Off button again for two seconds to turn the WiFi radios back on.

To enable or disable the WiFi radios:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings.

The Wireless Settings page displays.

5. Select or clear the Enable Wireless Gateway Radio check boxes in the 2.4 GHz and 5 GHz sections

of the page. Clearing this check box turns off the WiFi feature of the modem router.

6. Click the Apply button.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

If you turned off both WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.

Set Up a WiFi Schedule

You can turn off the WiFi signal from your modem router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town.

To set up the WiFi schedule:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings.

The Advanced Wireless Settings page displays.

5. Click the Add a new period button.

The Turn off wireless signal by schedule page displays.

6. Use the menus, radio buttons , and chec k boxes to set up a period during which you want to turn off the

WiFi signal.

7. Click the Apply button.

The Advanced Wireless Settings page displays.

8. Select the Turn off wireless signal by schedule check box to activate the schedule.

9. Click the Apply button.

Your settings are saved.

Specify WPS Settings

Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password.

To specify WPS settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

Specify Network Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Wireless Settings.

The Advanced Wireless Settings page displays. The Gateway’s PIN field displays the PIN that you use on a registrar (for example, from the Network

Explorer on a Vista Windows computer) to configure the modem router’s WiFi settings through WPS.

5. (Optional) Select or clear the Disable Router’s PIN check box.

The PIN function might temporarily be disabled when the modem router detects suspicious attempts to break into the modem router’s WiFi settings by using the modem router’s PIN through WPS.You can manually enable the PIN function by selecting the Disable Router’s PIN check box.

6. (Optional) Select or clear the Keep Existing Wireless Settings check box.

By default, the Keep Existing Wireless Settings check box is selected. We recommend that you leave this check box selected.

If you clear this check box, the next time a new WiFi client uses WPS to connect to the modem router, the modem router WiFi settings change to an automatically generated random SSID and security key.

7. Click the Apply button.

Your settings are saved.

Specify Network Settings

Manage Your Network

This chapter describes the modem router settings for administering and maintaining your modem router and home network.

The chapter includes the following sections:

• Change the admin Password

• Set Up Password Recovery

• Recover the admin Password

• View Modem Router Status

• View Logs of Modem Router Activity

• View Event Logs

• Run the Ping Utility

• Run the Traceroute Utility

• Monitor Internet Traffic

• View Devices Currently on the Network

• Manage the Modem Router Configuration File

• View or Change the Modem Router WiFi Channel

• Dynamic DNS

• Remote Management

Nighthawk X4 AC3200 WiFi Cable Modem Router

Change the admin Password

You can change the default passw ord that is used to log in to the modem router with the user name admin. This password is not the one that you use f or WiFi access.The modem router label shows your unique WiFi network name (SSID) and password for WiFi access.

Be sure to change the password f or the user name admin to a secure pass w ord.The

Note

ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols . It can be up to 30 characters.

To set the password for the user name admin:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Set Password.

The Set Password page display.

5. Type the old password, and type the new password twice.

We recommend that you enable password recovery. See Set Up Password Recovery on page 65.

6. Click the Apply button.

Your settings are saved.

Set Up Password Recovery

We recommend that you enable password recovery if you change the password for the router user name admin.Then you can recover the password if it is forgotten.This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers but not in the Safari browser.

To set up password recovery:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Administration > Set Password.

The Set Password page displays.

5. Select the Enable Password Recovery check box.

6. Select two security questions and provide answers to them.

7. Click the Apply button.

Your settings are saved.

Recover the admin Password

To recover your password:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Click the Cancel button.

If password recovery is enabled, you are prompted to enter the serial number of the modem router.

4. Enter the serial number of the router.

The serial number is on the modem router label.

5. Click the Continue button.

A window opens requesting the answers to your security questions.

6. Enter the answers to the security questions.

7. Click the Continue button.

A window opens and displays your recovered password.

8. Click the Login again button.

A login window opens.

9. With your recovered password, log in to the router.

View Modem Router Status

To view modem router status and usage information:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

The BASIC Home page displays.

4. Click the ADVANCED tab.

The ADVANCED Home page displays information about your modem router.

5. For information about the display ed settings , clic k the Show/Hide Help Center link at the bottom of the

page.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

Display Internet Port Statistics

To display Internet port statistics:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab.

The Advanced page displays.

5. In the Internet Port pane, click the Show Statistics button.

The Show Statistics window displays the following information:

• System Up Time.The time elapsed since the modem router was last restarted.

• Port.The statistics for the W AN (Internet) and LAN (Ethernet) ports. For each port, the page displays

the following:

- Status.The link status of the port.

- TxPkts.The number of packets transmitted on this port since reset or manual clear.

- RxPkts.The number of packets received on this port since reset or manual clear.

- Collisions.The number of collisions on this port since reset or manual clear.

- Tx B/s.The current transmission (outbound) bandwidth used on the WAN and LAN ports.

- Rx B/s.The current reception (inbound) bandwidth used on the WAN and LAN ports.

- Up Time. The time elapsed since this port acquired the link.

- Poll Interval.The interval at which the statistics are updated in this page.

6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set

Interval button.

7. To stop the polling entirely, click the Stop button.

Check the Internet Connection Status

To check the Internet connection status:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Click the ADVANCED tab.

The Advanced page displays.

5. In the Internet Port pane, click the Connection Status button.

The Connection Satus window displays the following information:

• IP Address.The IP address that is assigned to the modem router.

• Subnet Mask.The subnet mask that is assigned to the modem router.

• Default Gateway.The IP address for the default gateway that the modem router communicates

with.

• DHCP Server.The IP address for the Dynamic Host Configuration Protocol server that provides

the TCP/IP configuration for all the computers that are connected to the modem router.

• DNS Server.The IP address of the Domain Name Service server that provides translation of network

names to IP addresses.

• Lease Obtained.The date and time when the lease was obtained.

• Lease Expires.The date and time that the lease expires.

6. To return the status of all items to 0, click the Release button.

7. To refresh the window, click the Renew button.

8. To exit, click the Close Window button.

View Logs of Modem Router Activity

The log is a detailed record of the websites you accessed or attempted to access and other modem router actions. Up to 256 entries are stored in the log. Log entries display only when keyword blocking is enabled, and no log entries are made for the trusted user.

To view logs:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Logs.

The Logs page displays the following information:

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

• Date and time.The date and time the log entry was recorded.

• Source IP.The IP address of the initiating device for this log entry.

• Target address. The name or IP address of the website or news group visited or to which access

was attempted.

• Action.The action that occurred, such as whether Internet access was blocked or allowed.

5. To customize the log, scroll down to view the bottom of the page and clear or select the check boxes.

6. To refresh the log page, click the Refresh button.

7. To clear the log entries, click the Clear Log button.

8. To email the log immediately, click the Send Log button.

View Event Logs

Event logs capture important modem router events.

To view the event logs:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Event Log.

The Event Log page displays the following information:

• Time.The time the event was recorded.

• Priority.The severity for this event.

• Description. A description of this event.

5. To refresh the page, click the Refresh button.

6. To clear the log entries, click the Clear Log button.

Run the Ping Utility

Ping is an administration utility that tests whether a computer on the network is reachable and measures the time it takes messages sent from the originating device to reach a destination computer and return.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

To run a ping test:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Diagnostics.

The Diagnostics page displays. In the Utility menu, Ping is selected by default.

5. Select the Ping Test Parameters IPv4 or IPv6 radio button.

6. Specify the following parameters for the ping utility:

• Target. The IP address of the ping target computer.

• Ping Size.The size (in bytes) of the ping packet.

• No. of Pings.The number of times to ping the target computer.The maximum number of pings is

128.

• Ping Interval.The time between pings.

7. Click the Start Test button.

The ping results display.

8. To stop a ping test, click the Abort Test button.

9. To clear the results from the display, click the Clear Results button.

Run the Traceroute Utility

To display the route and measure transit delays of packets across an IP, run the traceroute utility.

To run a traceroute test:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

4. Select ADVANCED > Administration > Diagnostics.

The Diagnostics page displays.

5. In the Utility menu, select Traceroute.

6. Specify the following parameters for the traceroute utility:

• Target. The IP address or host name of the computer you are tracing.

• Max Hops.The maximum number of hops to allow when tracing the route.

• Data Size.The input the size (in bytes) of the packet.

• Base Port.The port number to send the packet to.

• Resolve Host. Select On to resolve the host name to the IP address.

7. Click the Start Test button.

The traceroute results display.

8. To clear the results from the display, click the Clear Results button.

Monitor Internet Traffic

Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port.You can set limits for traffic volume.

To monitor Internet traffic:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Traffic Meter.

The Traffic Meter page displays.

5. Select the Enable Traffic Meter check box.

6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection

time control feature:

• Select the Traffic volume control by radio button and then select one of the following options:

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

- No Limit. No restriction is applied when the traffic limit is reached.

- Download only.The restriction is applied to incoming traffic only.

- Both Directions.The restriction is applied to both incoming and outgoing traffic.

• Select the Connection time control radio button and enter the allowed hours in the Monthly limit

field.

7. If your ISP charges for e xtra data volume when y ou make a new connection, enter the e xtra data v olume

in MB in the Round up data volume for each connection by field.

8. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.

To start the traffic counter immediately, click the Restart Counter Now button.

9. In the Traffic Control section, enter a value in min utes to specify when the modem router issues a warning

message before the monthly limit of Mbytes or hours is reached. By default, the value is 0 and no w arning message is issued. Select one of the following to occur when

the limit is attained:

• The Internet LED blinks green or amber.

• The Internet connection is disconnected and disabled.

10. Click the Apply button.

The Internet Traffic Statistics section helps you to monitor the data traffic.

11. To update the Traffic Statistics section, click the Refresh button.

12. To display more information about the data traffic on your modem router and to change the poll interval,

click the Traffic Status button.

View Devices Currently on the Network

You can view all computers or devices that are currently connected to your network.

To view devices on the network:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select Attached Devices.

The Attached Devices page displays.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

The Wired Devices section lists devices that are connected to the modem router with Ethernet cables. The Wireless Devices section lists devices that are connected to the WiFi network.The following information is displayed:

• Status.The status of the device, Allowed or Blocked.

• Device Name. If the device name is known, it is shown here.

• IP Address.The IP address that the modem router assigned to this device when it joined the

network.This number can change if a device is disconnected and rejoins the network.

• MAC Address.The unique MAC address for each device does not change.The MAC address is

typically shown on the product label.

5. To update this page, click the Refresh button.

Manage the Modem Router Configuration File

The configuration settings of the modem router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.

Back Up Settings

To back up the modem router’s configuration settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

5. Click the Back Up button.

6. Specify a location on your network.

A confirmation message displays.

7. Click the OK button.

A copy of the current settings is saved in the location you specified.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

Restore Configuration Settings

To restore configuration settings that you backed up:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

5. Click the Browse button to find and select the .cfg file.

6. Click the Restore button.

The file is uploaded to the modem router and the modem router reboots.

WARNING:

Do not interrupt the reboot process.

Erase the Current Configuration Settings

You can erase the current configuration and restore the factory default settings.You might want to do this if you move the modem router to a different network.

To erase the configuration settings

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Backup Settings.

The Backup Settings page displays.

5. Click the Erase button.

The factory default settings are restored.The user name is admin, the password is password, and the LAN IP address is 192.168.0.1. DHCP is enabled.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

View or Change the Modem Router WiFi Channel

Laws or guidelines in many countries and geographic locations specify which channels can be used. Depending on your location, some channels might not be available. If many WiFi networks at your location use the same channel as your WiFi netw ork, you might experience interference .Y ou can change the channel to avoid the interference.

To view or change your WiFi channel:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Administration > Wireless Channel.

The Wireless Channel page displays WiFi channels in use in the 2.4 GHz WiFi band.Your network is shown in blue.Yellow shows other networks in your area.

5. To view WiFi channels in use in the 5 GHz WiFi band, select the 5 GHz a/n radio button.

6. To change the WiFi channel, click the Change Channel button.

The Wireless Setup page displays.

7. In the Channel menu, select a different channel setting.

8. Click the Apply button.

Your settings are saved.

Dynamic DNS

Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses.This means that the IP address can change at any time.You can use the IP address to access your network remotely , b ut most people don’t know what their IP addresses are or when this number changes.

To make it easier to connect, you can get a free account with a Dynamic DNS service that lets you use a domain name to access your home network.To use this account, you must set up the modem router to use Dynamic DNS.Then the modem router notifies the Dynamic DNS service provider whenever its IP address changes.When you access your Dynamic DNS account, the service finds the current IP address of your home network and automatically connects you.

If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic DNS service does not work because private addresses are not routed on the Internet.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

Specify a DNS Account

To set up Dynamic DNS in the modem router:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Settings > Dynamic DNS.

The Dynamic DNS page displays.

5. Select the Use a Dynamic DNS Service check box.

6. In the Service Provider menu, select your service provider.

7. In the Host Name field, type the host name (sometimes called the domain name) for your account.

8. In the User Name field, enter the user name for your account.

9. In the Password (6-32 characters) field, type the password for your DDNS account.

10. Click the Apply button.

Your settings are saved.

11. To verify that your Dynamic DNS service is enabled in the modem router, click the Show Status button.

A message displays the Dynamic DNS status.

Change the Dynamic DNS Settings

To change your settings:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Settings > Dynamic DNS.

The Dynamic DNS page displays.

5. Change your DDNS account settings as necessary.

6. Click the Apply button.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

Your settings are saved.

Remote Management

You can access your modem router over the Internet to view or change its settings.You must know the modem router’s WAN IP address to use this feature.

Be sure to change the password f or the user name admin to a secure password.The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols . It can be up to 30 characters. See Change the admin Password on page 65.

Setting Up Remote Management

To set up remote management:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Remote Management.

The Remote Management page displays.

5. Select the Turn Remote Management On check box.

6. In the Allow Remote Access By section, specify the external IP addresses to be allowed to access

the modem router’s remote management. For enhanced security, restrict access to as few external IP addresses as practical.

Select one of the following:

• To allow access from a single IP address on the Internet, select the Only This Computer radio

button. Enter the IP address to be allowed access.

• To allow access from a range of IP addresses on the Internet, select the IP Address Range radio

button. Enter a beginning and ending IP address to define the allowed range.

• To allow access from any IP address on the Internet, select the Everyone radio button.

7. Specify the port number for accessing the modem router’s web pages.

Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for remote access to the modem router web pages. Choose a number from 1024 to 65535, but do not use the number of any common service port.The default is 8080, which is a common alternate for HTTP.

8. Click the Apply button.

Manage Your Network

Nighthawk X4 AC3200 WiFi Cable Modem Router

Your settings are saved.

Using Remote Access

To use remote access:

1. Launch an Internet browser on a computer that is not on your home network.

2. Type your modem router’s WAN IP address into your browser’s address or location field followed by a

colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter

http://134.177.0.123:8080 in your browser.

Manage Your Network

Specify Internet Port Settings

You can use port forwarding and port triggering to set up rules for Internet traffic.Y ou need networking knowledge to set up these features.

This chapter includes the following sections:

• Set Up Port Forwarding to a Local Server

• Set Up Port Triggering

Nighthawk X4 AC3200 WiFi Cable Modem Router

Set Up Port Forwarding to a Local Server

If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

The modem router can forward incoming traffic with specific protocols to computers on your local network. You can specify the servers for applications and you can also specify a default DMZ server to which the modem router forwards all other incoming protocols.

To forward specific incoming protocols:

1. Decide which type of service, application, or game you want to provide.

2. Find the local IP address of the computer on your network that will provide the service.

The server computer must always use the same IP address.To specify this setting, use the reserved IP address feature. See Manage LAN IP Addresses on page 54.

3. Launch a web browser from a computer or mobile device that is connected to the modem router network.

4. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

5. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

6. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

7. Leave the Port Forwarding radio button selected as the service type.

8. In the Service Name menu, select the service name.

If the service that you want to add is not in the menu, create a custom service. See Add a Custom Port

Forwarding Service on page 82.

9. In the Server IP Address field, enter the IP address of the computer that will provide the service.

10. Click the Add button.

The service displays in the menu.

Specify Internet Port Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

Add a Custom Port Forwarding Service

To add a custom service:

1. Find out which port number or range of numbers the application uses.

You can usually find this information by contacting the publisher of the application or user groups or news groups.

2. Launch a web browser from a computer or mobile device that is connected to the modem router network.

3. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

4. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

5. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

6. Leave the Port Forwarding radio button selected as the service type.

7. Click the Add Custom Service button.

The Ports-Custom Services page displays.

8. In the Service Name field, enter a descriptive name.

9. In the Service Type field, select the protocol.

If you are unsure, select TCP/UDP.

10. In the External Starting Port field, enter the beginning port number.

If the application uses a single port, enter the same port number in the External Ending Port field. If the application uses a range of ports, enter the ending port number of the range in the External Ending

Port field.

11. Specify the internal ports by one of these methods:

• Leave the Use the same port range for Internal port check box selected.

• Type the port numbers in the Internal Starting Port and Internal Ending Port fields.

12. Type the IP address in the Internal IP address field or select the radio button for an attached device

listed in the table.

13. Enter the external IP address.

14. Click the Apply button.

The service is now in the menu on the Port Forwarding/Port Triggering page.

Specify Internet Port Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

Edit a Port Forwarding Service

To edit a port forwarding entry:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

5. Leave the Port Forwarding radio button selected as the service type

6. In the table, select the radio button next to the service name.

7. Click the Edit Service button.

The Ports - Custom Services page displays.

8. Specify changes to any of the settings.

For more information about the settings see the previous section, see Add a Custom Port Forwarding

Service on page 82.

9. Click the Apply button.

Your settings are saved.

Delete a Port Forwarding Entry

To delete a port forwarding entry:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

5. Select the Port Forwarding radio button as the service type.

Specify Internet Port Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

6. In the table, select the radio button next to the service name.

7. Click the Delete Service button.

Application Example: Make a Local Web Server Public

If you host a web server on your local network, you can use port forwarding to allow web requests from anyone on the Internet to reach your web server.

To make a local web server public:

1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address

reservation. In this example, your modem router always gives your web server an IP address of 192.168.0.33.

2. On the Port Forwarding/Port Triggering page, configure the modem router to forward the HTTP service

to the local address of your web server at 192.168.0.33. HTTP (port 80) is the standard protocol for web servers.

3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic

DNS page of the modem router. Dynamic DNS makes it much easier to access a server from the Internet because you can type the

name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes.

How the Modem Router Implements the Port Forwarding Rule

The following sequence shows the effects of a port forwarding rule:

1. When you type the URL www.example.com in your browser, the browser sends a web page request

message with the following destination information:

• Destination address.The IP address of www.example.com, which is the address of your modem

router.

• Destination port number. 80, which is the standard port number for a web server process.

2. Your modem router receives the message and finds your port forwarding rule for incoming port 80 traffic.

3. The modem router changes the destination in the message to IP address 192.168.0.123 and sends the

message to that computer.

4. Your web server at IP address 192.168.0.123 receives the request and sends a reply message to your

modem router.

5. Your modem router performs Network Address Translation (NAT) on the source IP address, and sends

the reply through the Internet to the computer or mobile device that sent the web page request.

Set Up Port Triggering

Port triggering is a dynamic extension of port forwarding that is useful in these cases:

Specify Internet Port Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

• An application must use port forwarding to more than one local computer (but not simultaneously).

• An application must open incoming ports that are different from the outgoing port.

With port triggering, the modem router monitors traffic to the Internet from an outbound “trigger” port that you specify. For outbound traffic from that port, the modem router saves the IP address of the computer that sent the traffic.The modem router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming traffic to that destination.

Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed.

If you use applications such as multiplayer gaming, peer-to-peer connections, real-time

Note

communications such as instant messaging, or remote assistance (a feature in Windows XP), enable Universal Plug and Play (UPnP).

Add a Port Triggering Service

To add a port triggering service:

1. Launch a web browser from a computer or mobile device that is connected to the modem router network.

2. Enter http://routerlogin.net or http://192.168.0.1.

A login window opens.

3. Enter the modem router admin user name and password.

The user name is admin.The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The BASIC Home page displays.

4. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.

The Port Forwarding/Port Triggering page displays.

5. Select the Port Triggering radio button.

The page adjusts.

6. Click the Add Service button.

The Port Triggering-Services page displays.

7. In the Service Name field, type a descriptive service name.

8. In the Service User menu, select Any, or select Single address and enter the IP address of one

computer:

• Any (the default) allows any computer on the Internet to use this service.

• Single address restricts the service to a particular computer.

9. Select the service type, either TCP or UDP or TCP/UDP (both).

If you are not sure, select TCP/UDP.

Specify Internet Port Settings

Nighthawk X4 AC3200 WiFi Cable Modem Router

10. In the Triggering Starting Port field, enter the beginning port number.

11. In the Triggering Ending Port field, enter the ending port number.

12. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending

Port fields.

13. Click the Apply button.

The service is now in the Portmap table.You must enable port triggering before the modem router used port triggering for the service that you added. See the following section.

Application Example: Port Triggering for Internet Relay Chat

Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port triggering, you can tell the modem router to open more incoming ports when a particular outgoing port starts a session.

An example is Internet Relay Chat (IRC).Y our computer connects to an IRC server at destination port 6667. The IRC server not only responds to your originating source port, but also sends an “identify” message to your computer on port 113. Using port triggering, you can tell the modem router, “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer. ” The following sequence shows the effects of this port triggering rule:

1. You open an IRC client program to start a chat session on your computer.

2. Your IRC client composes a request message to an IRC server using a destination port number of 6667,

the standard port number for an IRC server process.Your computer then sends this request message to your modem router.

3. Your modem router creates an entry in its internal session table describing this communication session

between your computer and the IRC server .Y our modem router stores the original information, performs Network Address Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC server.

4. Noting your port triggering rule and observing the destination port number of 6667, your modem router

creates another session entry to send any incoming port 113 traffic to your computer.

5. The IRC server sends a return message to your modem router using the NAT-assigned source port (for

example, port 33333) as the destination port.The IRC server also sends an “identify” message to your modem router with destination port 113.

6. When your modem router receives the incoming message to destination port 33333, it checks its session

table to see if a session is active for port number 33333. Finding an active session, the modem router restores the original address information replaced by NA T and sends this reply message to y our computer .

7. When your modem router receives the incoming message to destination port 113, it checks its session

table and finds an active session f or port 113 associated with your computer.The modem router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer.

8. When you finish your chat session, your modem router eventually senses a period of inactivity in the

communications.The modem router then removes the session information from its session table, and incoming traffic is no longer accepted on port numbers 33333 or 113.

Specify Internet Port Settings

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information.

This chapter contains the following sections:

• Troubleshoot With the LEDs

• Troubleshoot the Cable Internet Connection

• Cannot Log In to the Modem Router

• Changes Not Saved

• WiFi Connectivity

• Troubleshoot Your Network Using the Ping Utility

Nighthawk X4 AC3200 WiFi Cable Modem Router

Troubleshoot With the LEDs

You can use the LEDs on the front panel of the modem router for troubleshooting.

Power LED Is Off

• Make sure that the power adapter is securely connected to your modem router and securely connected

to a working power outlet.

• Check that you are using the power adapter that NETGEAR supplied for this product.

• If the problem persists, contact technical support for help at

LEDs Never Turn Off

When the modem router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the modem router.

If all LEDs are still lit one minute after power-up, do the following:

• Cycle the power to see if the modem router recovers.

• Press and hold the Reset button to return the modem router to its factory settings. For more inf ormation,

see .

If the error persists, a hardware problem might be the asue. Contact technical support at .

Internet LED Is Off

If the Internet LED is off and the modem router is connected to the cable television cable, try the following:

• Make sure that the coaxial cable connections are secure at the modem router and at the wall jack.

• Make sure that your cable Internet provider provisioned your cable Internet service.Your provider can

verify that the signal quality is good enough for modem router service.

• Remove any excessive splitters that are on your cable line.

Troubleshoot the Cable Internet Connection

When your modem router cannot access the Internet and your Internet LED is on, register the cable MAC address or device MAC address of your modem router with your cable Internet provider.

Additionally, make sure that the modem router is specified as the TCP/IP gateway for your computer. If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the gateway address.

Troubleshooting

Nighthawk X4 AC3200 WiFi Cable Modem Router

Cannot Log In to the Modem Router

If you are unable to log in to the modem router from a computer or mobile device on your local network, check the following:

1. Make sure that you are connected to the modem router’s wired or WiFi network.

• For a wired Ethernet connection, make sure that the Ethernet connection is secure and the modem

router is powered on (its Power LED is lit).

• For a WiFi connection, mak e sure that y ou selected the correct netw ork. If you cannot find the WiFi

network, make sure that the modem router is powered on (its P o wer LED is lit). If the modem router is powered on, it is possible that someone turned off the SSID broadcast or turned off the WiFi radios. See WiFi Connectivity on page 90.

2. If you are connected to the modem router network, but the web browser does not display the login

window, check the following:

• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet

Explorer, click the Refresh button to be sure that the Java applet is loaded.

• Try quitting the browser and launching it again.

3. If the browser displays the login window, but you cannot access the modem router, make sure that you

are using the correct login information. The user name is admin.The password is the one that you specified the first time that you logged in.

Both are case-sensitive. Make sure that Caps Lock is off when you enter this information.

4. If you customized advanced home netw ork settings such as the IP address scheme, check the following:

• Make sure that the IP address of your computer is on the same subnet as the modem router. If you

are using the recommended addressing scheme, your computer’s address is in the range of

192.168.0.2 to 192.168.0.254.

• If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS

generate and assign an IP address if the computer cannot reach a DHCP server.These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the modem router, and reboot your computer.

• If your modem router’ s IP address w as changed and y ou do not kno w the current IP address , clear

the modem router’s configuration to factory defaults.This sets the modem router’s IP address to

192.168.0.1. For more information, see Factory Settings on page 94.

Changes Not Saved

If the modem router does not save the changes you that make in the modem router interface, check the following:

Troubleshooting

Nighthawk X4 AC3200 WiFi Cable Modem Router

• When entering configuration settings, always click the >Apply button before moving to another page

or tab, or your settings are lost.

• Click the Refresh or Reload button in the web browser .The changes might be saved, but the old settings

might be in the web browser’s cache.

WiFi Connectivity

If you are having trouble connecting to the modem router with WiFi, try to isolate the problem:

• The computer or WiFi device that you are using does not find the WiFi network.

This can happen for the following reasons:

- Someone pressed the WiFi On/Off button on the modem router, which turned off the Wradios.

Check the 2.4 GHz and 5 GHz LEDs on the front of the modem router. If they are off , press the WiFi On/Off button to turn the WiFi radios back on.

- Someone logged in to the modem router and disabled its WiFi radios or set up a WiFi schedule.

In this case, pressing the WiFi button does not turn the WiFi radios back on.You must log in to enable the WiFi radios. Use an Ethernet cable for a wired connection to the modem router.Then log in and change the settings. For more information, see Control the WiFi Radios on page 61.

- Someone logged in to the modem router and disabled its SSID broadcast.Your WiFi network is

hidden and does not display in your WiFi client’s scanning list. (By default, SSID broadcast is enabled.) To connect with WiFi, you must type the network SSID and password. For information about how to enable the SSID broadcast, see Specify Basic WiFi Settings on page 58.

• You can find the WiFi network, but you can’t connect. Check the following:

- Make sure that your computer or device supports the security that you are using for your WiFi

network (WPA or WPA2).

- You are not sure what the WiFi password is.

The preset WiFi password is on the modem router label. If you changed it and do not remember the new password, y ou can use a wired Ethernet connection to log in to the modem router and view or change the WiFi pass word. For more information, see Change the WiFi Security Option on page

59.

- The WiFi signal strength is weak in your location.

Is your modem router too far from y our computer, or too close? Place y our computer near the modem router, but at least 6 feet (1.8 meters) away, and see if the signal strength improves. Check for sources of WiFi interf erence that might bloc k the signal. See Position Your Modem Router on page 13.

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to the designated device.The device then responds with an echo reply.You can easily troubleshoot a network using the ping utility in your computer or workstation.

Troubleshooting

Nighthawk X4 AC3200 WiFi Cable Modem Router

Test the LAN Path to Your Modem Router

You can ping the modem router from your computer to verify that the LAN path to your modem router is set up correctly.

To ping the modem router from a Windows-based computer:

1. From the Windows toolbar, click Start and select Run.

2. In the field provided, type ping followed by the IP address of the modem router, as in this example:

ping www.routerlogin.net

3. Click the OK button.

You should see a message like this one:

Pinging <IP address > with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you might be experiencing one of the following problems:

• Wrong physical connections

For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are connected. Check that the appropriate LEDs are on for your network de vices. If your modem router and computer are connected to a separate Ethernet switch, make sure that the link LEDs are lit for the s witch ports that are connected to your computer and modem router.

• Wrong network configuration

V erify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet.

Test the Path From Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your computer to a remote device.

1. From the Windows toolbar, click the Start button and select Run.

2. In the Windows Run window, type:

ping -n 10 <IP address>

where <IP address> is the IP address of a remote device such as your ISP DNS server. If the path is functioning correctly, messages like those shown in Test the LAN Path to Your Modem

Router on page 91 display.

If you do not receive replies, check the following:

Troubleshooting

Nighthawk X4 AC3200 WiFi Cable Modem Router

• Check to see that the IP address of your modem router is listed as the default gateway on your

computer. If DHCP assigns the IP configuration of your computers, this information is not visible in your computer Network Control Panel.Verify that the IP address of the modem router is listed as the default gateway.

• Check to see that the network address of your computer (the portion of the IP address specified by

the subnet mask) is different from the network address of the remote device.

• Check to see that your cable or DSL modem is connected and functioning.

• If your ISP assigned a host name to your computer, enter that host name as the account name on

the Internet Setup page.

• Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MA C address of your broadband modem. If y our ISP additionally restricts access to the MA C address of a single computer connected to that modem, configure your modem router to “clone” or “spoof” the MAC address from the authorized computer.

Troubleshooting

Supplemental Information

This appendix covers the following topics:

• Factory Settings on page 94

• Technical Specifications on page 95

Nighthawk X4 AC3200 WiFi Cable Modem Router

Factory Settings

You can return the cable modem to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the cable modem for at least seven seconds.The cable modem resets, and returns to the factory configuration settings shown in the following table.

Table 4. Factory default settings

Default behaviorFeature www.routerlogin.com, www.routerlogin.net,

or 192.168.0.1 adminUser name (case-sensitive) The first time that you log in to the modem

router, you are prompted to set the admin password

192.168.0.1LAN IPLocal

255.255.255.0Subnet mask EnabledDHCP server

192.168.0.2 to 192.168.0.254DHCP range DisabledDMZ ISP/MSO ToD (time of day) configurationTime zone EnabledSNMP DisabledInbound (communications coming in

Enabled (all)Outbound (communications going out

EnabledWiFi communicationWiFi See the cable modem labelSSID name WPA2-PSK (AES)Security EnabledBroadcast SSID United StatesCountry/regionWiFi

Auto CH 153 (or manually select Band I and 4

Channels) Up to 1000 Mbps at 2.4 GHz, 2167 Mbps at

5 GHz

router login

network (LAN)

Cable modem firewall

(continued)

User login URLModem

from the Internet)

to the Internet)

RF channel (2.4 GHz) RF channel (5 GHz)

Operating mode

Maximum WiFi signal rate derived from IEEE Standard 802.11 specifications . Actual throughput can v ary . Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate.

Supplemental Information

Nighthawk X4 AC3200 WiFi Cable Modem Router

Technical Specifications

Table 5. Modem router specifications

DescriptionFeature TCP/IP, DHCP, Dynamic DNS, UPnP, and SMBData and routing protocols

Power adapter (North America)

WiFi

Data encoding standards

120V, 60 Hz, input 19V/3.16 A DC output

316 x 264 x 193mm (12.4 x 10.4 x 7.5 in.)Dimensions 1545 g (3.4 lb)Weight 0° to 40° C (32º to 104º F)Operating temperature 90% maximum relative humidity, noncondensingOperating humidity FCC Part 15 Class BElectromagnetic emissions 10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45LAN 24 x 8 DOCSIS 3.0 WAN InterfaceWAN Maximum WiFi signal rate complies with the IEEE 802.11 standard. See the

footnote in Factory Settings on page 94. Auto Rate SensingRadio data rates IEEE 802.11ac 2.0

IEEE 802.11n version 2.0 IEEE 802.11n 256 QAM IEEE 802.11g, IEEE 802.11b 2.4 GHz IEEE 802.11n,

IEEE 802.11a 5.0 GHz

Maximum computers per WiFi network

Operating frequency range

Limited by the amount of WiFi network traffic gener ated by each node (typically 50–70 nodes)

2.4 GHz: 2.412–2.462 GHz 5 GHz: 5.18–5.24 + 5.745–5.825 GHz

WPA-PSK, WPA2-PSK, and WPA/WPA2802.11 security

Supplemental Information

Netgear C7500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Hardware Setup

Unpack Your Modem Router

Top and Front Panel

LEDs

Rear Panel

Label

System Requirements

Position Your Modem Router

Install and Activate Your Modem Router

Connect Your Modem Router to a Computer

Activate Your Internet Service

Perform a Speed Test

Connect Your Modem Router to a Router After Installation and Activation

Connect to the Network and Access the Modem Router

Connect to the Network

Wired Connection

Find and Select the Modem Router WiFi Network

Use WPS to Connect to the Modem Router WiFi Network

Types of Logins

Log In to the Modem Router

Access the Modem Router With NETGEAR genie App

Specify Your Internet Settings

Specify the Cable Connection Starting Frequency

View Modem Router Initialization

Manually Set Up the Internet Connection

Change the MTU Size

Control Access to the Internet

Set Up Parental Controls

Block Access to Your Network

Use Keywords to Block Internet Sites

Delete a Keyword

Block Services From the Internet

Schedule When to Block Internet Sites and Services

Avoid Blocking on a Trusted Computer

Set Up Security Event Email Notifications

Enable or Disable NAT

Share USB Devices Attached to the Modem Router

USB Storage Device Requirements

Connect a USB Storage Device to the Modem Router

Access a USB Drive Connected to the Modem Router From a Windows-Based Computer

Map a USB Device to a Windows Network Drive

Access a USB Storage Device That Is Connected to the Modem Router From a Mac

Control Access to the USB Storage Device

Use FTP Within the Network

View or Change Network Folder s on a USB Storage Device

Add a Network Folder on a USB Storage Device

Edit a Network Folder on a USB Storage Device

Approve USB Devices

Access the USB Storage Device Through the Internet

Set Up FTP Access Through the Internet

Access the USB Storage Device Thr ough the Internet With FTP

Safely Remove a USB Storage Device

Share a USB Printer

Install the Printer Driver and Cable the Printer

Download the ReadySHARE Printer Utility

Install the ReadySHARE Printer Utility

Print Using the NETGEAR USB Control Center

Specify Network Settings

View or Change the WAN Settings

Set Up a Default DMZ Server

Change the Modem Router’s Device Name

Change the LAN TCP/IP Settings

Specify the IP Addresses That the Modem Router Assigns

Disable the DHCP Server Feature in the Modem Router

Manage LAN IP Addresses

Reserve an IP Address

Edit a Reserved IP Address Entry

Delete a Reserved IP Address Entry

Improve Network Connections With Universal Plug-N-Play

Use the WPS Wizard for WiFi Connections

Specify Basic WiFi Settings

Change the WiFi Security Option

Set Up a Guest Network

Control the WiFi Radios

Use the WiFi On/Off Button