Nec POWERMATE P2200M, POWERMATE P2166 user Manual

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The NECCSD product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited.
NEC is a registered trademark of NEC Corporation and FastFacts, MultiSync, and PowerMate are either trademarks or registered trademarks
of NEC Technologies, Inc.; these trademarks are used under license by Packard Bell, NEC.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark
owners.
First Printing — January 1997
Copyright 1997
NEC Computer Systems Division
Packard Bell NEC, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719-2298
All Rights Reserved

Contents

Preface.........................................................................................................................xvii
Abbreviations...............................................................................................................xix
Section 1 Technical Information
Desktop System Chassis...............................................................................................1-3
Minitower System Chassis ...........................................................................................1-4
System Board ..............................................................................................................1-5
Processor..............................................................................................................1-8
Secondary Cache ..................................................................................................1-8
System and Video BIOS .......................................................................................1-9
System Memory....................................................................................................1-10
Integrated Graphics...............................................................................................1-10
Video Memory...............................................................................................1-11
iii
Video Resolutions and Refresh Rates....................................................................1-11
Interrupt Controller...............................................................................................1-12
I/O Addressing......................................................................................................1-13
ISA Bus................................................................................................................1-14
PCI Local Bus ......................................................................................................1-14
PCI Auto Configuration........................................................................................1-14
PCI/IDE Ports ......................................................................................................1-14
Parallel Interface...................................................................................................1-15
Serial Interface......................................................................................................1-15
USB Interface.......................................................................................................1-16
Infrared Interface..................................................................................................1-17
Power Supply ..............................................................................................................1-17
Diskette Drive..............................................................................................................1-17
Hard Disk Drive...........................................................................................................1-17
Keyboard.....................................................................................................................1-18
Mouse .........................................................................................................................1-18
Multimedia Components..............................................................................................1-18
Integrated Audio...................................................................................................1-18
CD-ROM Reader..................................................................................................1-19
Speakers...............................................................................................................1-19
Microphone ..........................................................................................................1-19
Plug and Play...............................................................................................................1-20
iv Contents
Power Management.....................................................................................................1-20
LANDesk Client Manager............................................................................................1-21
PC Health Indicator ..............................................................................................1-21
Managing Workstations .................................................................................1-21
PC Health Meter............................................................................................1-22
PC Health Description....................................................................................1-22
Inventory..............................................................................................................1-23
Using DMI............................................................................................................1-24
Heceta Capabilities................................................................................................1-24
Specifications...............................................................................................................1-25
Section 2 Setup and Operation
Unpacking and Repacking............................................................................................2-1
Setup...........................................................................................................................2-1
Desktop Setup......................................................................................................2-1
Minitower Setup...................................................................................................2-4
Power Management.....................................................................................................2-7
NEC Setup Icon...........................................................................................................2-8
CD-ROM Reader.........................................................................................................2-8
System Configuration...................................................................................................2-10
Setup Utility..........................................................................................................2-10
How to Start Setup........................................................................................2-11
How to Use Setup..........................................................................................2-12
Main Menu ...........................................................................................................2-12
System Date/Time..........................................................................................2-13
Diskette Drive................................................................................................2-13
IDE Devices...................................................................................................2-13
IDE Device Configuration Submenu...............................................................2-14
IDE Device Configuration..............................................................................2-14
IDE Translation Mode ...................................................................................2-14
Language.......................................................................................................2-15
Boot Options .................................................................................................2-16
Boot Options Submenu..................................................................................2-16
Boot Sequence...............................................................................................2-16
System Cache.................................................................................................2-16
Boot Speed....................................................................................................2-16
Num Lock......................................................................................................2-17
Contents v
Setup Prompt.................................................................................................2-17
Hard Disk Pre-Delay......................................................................................2-17
Typematic Rate Programming........................................................................2-17
Scan User Flash Area.....................................................................................2-18
Boot Virus Detection.....................................................................................2-18
Video Mode...................................................................................................2-18
Mouse............................................................................................................2-18
Base Memory.................................................................................................2-19
Extended Memory..........................................................................................2-19
BIOS Version ................................................................................................2-19
Advanced Menu....................................................................................................2-19
Processor Type..............................................................................................2-19
Processor Speed.............................................................................................2-20
Cache Size.....................................................................................................2-20
Peripheral Configuration ................................................................................2-20
Peripheral Submenu .......................................................................................2-20
IDE Interface (Primary and Secondary)..........................................................2-20
Floppy Interface.............................................................................................2-20
Serial Port (1 and 2) Address .........................................................................2-21
Serial Port 2 IR Mode....................................................................................2-21
Parallel Port Interface.....................................................................................2-21
Parallel Port Type ..........................................................................................2-21
Audio Interface..............................................................................................2-22
Hardware Monitor Interface...........................................................................2-22
PCI LAN Interface.........................................................................................2-22
Advanced Chipset Configuration....................................................................2-22
Advanced Chipset Submenu...........................................................................2-22
Base Memory Size.........................................................................................2-22
ISA LFB Size.................................................................................................2-23
ISA LFB Base Address..................................................................................2-23
Video Palette Snoop ......................................................................................2-23
Latency Timer (PCI Clock)............................................................................2-23
Banks 0, 1 and 2 SIMM Detected ..................................................................2-23
Power Management Configuration.................................................................2-24
Power Management Submenu........................................................................2-24
IDE Drive Power Down.................................................................................2-24
Inactivity Timer (Minutes)..............................................................................2-24
vi Contents
Hot Key.........................................................................................................2-24
Plug and Play Configuration...........................................................................2-25
Plug and Play Submenu..................................................................................2-25
Boot with PnP OS..........................................................................................2-26
ISA Shared Memory Size...............................................................................2-26
ISA Shared Memory Base Address ................................................................2-26
Event Logging Configuration.........................................................................2-27
Security Menu.......................................................................................................2-28
Set User Password and Set Administrative Password .....................................2-29
Unattended Start............................................................................................2-29
Security Hot Key (CTRL-ALT-)....................................................................2-30
Exit Menu.............................................................................................................2-30
Exit Saving Changes ......................................................................................2-30
Exit Discarding Changes ................................................................................ 2-30
Load Setup Defaults.......................................................................................2-31
Discard Changes ............................................................................................2-31
BIOS Update Utility ....................................................................................................2-31
NECCSD Bulletin Board Service..........................................................................2-31
Using the BIOS Update Utility..............................................................................2-33
CD Restore..................................................................................................................2-33
Selecting CD Restore Options...............................................................................2-33
Restore Individual Files..................................................................................2-34
System Recovery ...........................................................................................2-34
Restoring Individual Files......................................................................................2-35
Selecting Files................................................................................................2-35
Checking Selected Files..................................................................................2-36
Restoring the Files .........................................................................................2-36
Recovering the System..........................................................................................2-36
LANDesk Client Manager Setup..................................................................................2-38
Using LANDesk Client Manager...........................................................................2-38
Accessing the LANDesk Client Online Guide.................................................2-38
“Discover” Feature.........................................................................................2-38
Heavy Network Use with Other PowerMate Models......................................2-39
Multiple Admin Sessions................................................................................2-39
Audio Not Listed in DMI...............................................................................2-39
Contents vii
Section 3 Option Installation
General Rules for Installing Options.............................................................................3-1
Precautions..................................................................................................................3-1
Removing and Replacing the System Unit Cover..........................................................3-2
Removing the Desktop Cover ...............................................................................3-3
Replacing the Desktop Cover................................................................................3-4
Removing the Minitower Cover ............................................................................3-5
Replacing the Minitower Cover.............................................................................3-6
Expansion Boards.................................................................................................3-7
Locating Expansion Slots...............................................................................3-8
Installing an Expansion Board........................................................................3-9
Installing an Expansion Board in the Inside Slot .............................................3-11
Removing an Expansion Board from the Inside Slot.......................................3-13
System Board Options ..........................................................................................3-14
SIMM Upgrade.....................................................................................................3-15
Checking System Memory..............................................................................3-15
Removing a SIMM.........................................................................................3-17
Installing a SIMM..........................................................................................3-18
Video Upgrade .....................................................................................................3-19
OverDrive Processor Upgrade...............................................................................3-20
Removing the Processor.................................................................................3-20
Installing the OverDrive Processor.................................................................3-21
Data Storage Devices...................................................................................................3-22
Device Slots..........................................................................................................3-22
Device Preparation................................................................................................3-24
Device Cables.......................................................................................................3-24
Diskette Drive Signal Cable............................................................................3-25
IDE Signal Cables..........................................................................................3-26
System Power Cables.....................................................................................3-27
Cabling Storage Devices ................................................................................3-27
IDE Device Cabling .......................................................................................3-28
Diskette Drive Cabling...................................................................................3-28
Installing Desktop Storage Devices................................................................3-29
Removing the Desktop 3 1/2-Inch Drive Bracket ...........................................3-29
Installing the Desktop 3 1/2-Inch Drive..........................................................3-30
Removing the Desktop Front Panel................................................................3-31
viii Contents
Installing the Desktop 5 1/4-Inch Device........................................................3-32
Replacing the Desktop Front Panel.................................................................3-33
Replacing the Desktop 3 1/2-Inch Drive Bracket............................................3-34
Installing Minitower Storage Devices.............................................................3-35
Installing the Minitower 3 1/2-Inch Drive.......................................................3-36
Removing the Minitower Side Panel...............................................................3-38
Removing the Minitower Front Panel.............................................................3-38
Installing the Minitower 5 1/4-Inch Device.....................................................3-40
Replacing the Minitower Side and Front Panels..............................................3-41
Adding External Options.......................................................................................3-42
Connecting a Parallel Printer..........................................................................3-42
Connecting an RS-232C Device.....................................................................3-43
Section 4 Maintenance and Troubleshooting
Online Services............................................................................................................4-2
NEC’s FastFacts Service.......................................................................................4-2
NECCSD Bulletin Board Service..........................................................................4-3
America Online Service.........................................................................................4-4
CompuServe Online Service..................................................................................4-5
Internet.................................................................................................................4-6
Maintenance ................................................................................................................4-6
System Cleaning....................................................................................................4-7
Keyboard Cleaning................................................................................................4-7
Mouse Cleaning....................................................................................................4-8
Troubleshooting...........................................................................................................4-9
Diagnosing and Solving Problems .........................................................................4-9
CMOS Battery Replacement.................................................................................4-14
Section 5 Repair
Disassembly and Reassembly........................................................................................5-1
Desktop Disassembly............................................................................................5-1
System Unit Cover Removal ..........................................................................5-2
Expansion Board Removal.............................................................................5-3
PCI/ISA Backboard Removal.........................................................................5-4
3 1/2-inch Diskette and Hard Disk Drive Removal..........................................5-5
Front Panel Assembly Removal......................................................................5-7
Blank Panel Removal ..................................................................................... 5-8
Contents ix
Speaker Assembly Removal ...........................................................................5-9
SIMM Removal .............................................................................................5-10
5 1/4-Inch Device Removal............................................................................5-12
Power Supply Removal..................................................................................5-13
System Board Removal..................................................................................5-14
Minitower Disassembly.........................................................................................5-16
System Unit Cover Removal ..........................................................................5-17
Side Panel Removal........................................................................................5-19
Expansion Board Removal.............................................................................5-20
SIMM Removal .............................................................................................5-20
Front Panel Assembly Removal......................................................................5-22
Blank Panel and Metal Cover Plate Removal..................................................5-22
3 1/2-inch Diskette Drive Removal.................................................................5-23
3 1/2-inch Hard Disk Drive Removal..............................................................5-25
5 1/4-Inch Device Removal............................................................................5-26
Power Supply Removal..................................................................................5-28
System Board Removal..................................................................................5-29
Illustrated Parts Breakdown.........................................................................................5-31
Desktop Illustrated Parts Breakdown....................................................................5-31
Minitower Illustrated Parts Breakdown.................................................................5-34
Appendix A Connector Pin Assignments
CD Audio Connector Pin Assignments.........................................................................A-2
Serial Interface Connectors..........................................................................................A-3
Parallel Interface Connector.........................................................................................A-3
VGA Interface Connector Pin Assignments..................................................................A-4
Speaker Connector Pin Assignments ............................................................................A-5
Power Supply Connector ............................................................................................. A-5
Keyboard and Mouse Connectors.................................................................................A-6
IrDA Connector...........................................................................................................A-7
Suspend Button Connector ..........................................................................................A-7
Fan Connector.............................................................................................................A-7
Diskette Drive Interface Pin Assignments.....................................................................A-8
IDE Interface Connectors ............................................................................................A-9
SIMM Sockets.............................................................................................................A-10
ISA/PCI-Bus Backboard Connector Pin Assignments...................................................A-11
ISA Expansion Bus Connector Pin Assignments...........................................................A-13
x Contents
Appendix B Setting System Board Jumpers
Changing Processor Jumper Settings............................................................................B-1
BIOS Recovery............................................................................................................B-4
Clearing CMOS...........................................................................................................B-5
Denying Access To Setup............................................................................................B-6
Clearing the Password..................................................................................................B-7
PCI Expansion Slots ....................................................................................................B-8
Appendix C Hard Disk Drive Specifications and Jumper Settings
Hard Disk Drive Specifications .................................................................................... C-1
3.2-GB IDE Hard Disk Drive Jumper Settings.............................................................C-2
Appendix D CD-ROM Reader Specifications and Jumper Settings
CD-ROM Reader Specifications...................................................................................D-1
NEC CD-ROM Reader.........................................................................................D-1
Lucky Goldstar CD-ROM Reader.........................................................................D-2
CD-ROM Reader Connectors and Jumper Settings ......................................................D-3
List of Figures
1-1 Desktop System Controls and Storage Device Slots.......................................1-3
1-2 Minitower System Controls and Storage Device Slots....................................1-4
2-1 Desktop Voltage Selector Switch...................................................................2-2
2-2 Desktop Peripheral Connections.....................................................................2-2
2-3 Desktop Speaker and Microphone Jacks ........................................................2-3
2-4 Desktop Power Button, Lamps, and System Controls.....................................2-4
2-5 Minitower Voltage Selector Switch................................................................2-5
2-6 Minitower Peripheral Connections..................................................................2-5
2-7 Minitower Speaker and Microphone Jacks .....................................................2-6
2-8 Minitower Power Button, Lamps, and System Controls.................................. 2-7
2-9 Buttons and Lamps - Desktop Model.............................................................2-7
2-10 Buttons and Lamps - Minitower Model..........................................................2-8
2-11 Typical CD-ROM Reader Controls and Indicators..........................................2-9
2-12 Main Menu .................................................................................................... 2-11
3-1 Removing Cover Screws................................................................................3-3
Contents xi
3-2 Releasing the Cover .......................................................................................3-4
3-3 Replacing the System Unit Cover...................................................................3-4
3-4 Loosening Minitower Cover Screws...............................................................3-6
3-5 Releasing the Minitower Cover ......................................................................3-6
3-6 Replacing the Minitower Cover......................................................................3-7
3-7 Locating Desktop Expansion Slots.................................................................3-8
3-8 Locating Minitower Expansion Slots..............................................................3-9
3-9 Removing a Desktop Slot Cover ....................................................................3-10
3-10 Removing a Minitower Slot Cover.................................................................3-10
3-11 Installing an Expansion Board in the Desktop.................................................3-11
3-12 Installing an Expansion Board in the Minitower..............................................3-11
3-13 Removing the Slot Cover Support Screws......................................................3-12
3-14 Attaching the Slot Cover Support ..................................................................3-13
3-15 Removing the Slot Cover Screw.....................................................................3-14
3-16 System Board Sockets and Connectors ..........................................................3-14
3-17 Removing a SIMM.........................................................................................3-18
3-18 Inserting the SIMM........................................................................................3-19
3-19 Aligning the Video SGRAM Module with the Sockets...................................3-20
3-20 Releasing the Processor..................................................................................3-21
3-21 Aligning the Processor ...................................................................................3-22
3-22 Locating Desktop Device Slots ......................................................................3-23
3-23 Locating Minitower Device Slots ...................................................................3-24
3-24 System Board Cable Connectors ....................................................................3-25
3-25 Diskette Drive Signal Cable............................................................................3-26
3-26 IDE Device Signal Cable................................................................................3-27
3-27 Power Cable Connectors................................................................................3-27
3-28 Connecting IDE Device Cables ...................................................................... 3-28
3-29 Connecting 1.2-MB Diskette Drive Cables.....................................................3-29
3-30 Removing the 3 1/2-Inch Drive Bracket .........................................................3-30
3-31 Securing a 3 1/2-Inch Drive............................................................................3-31
3-32 Removing the Desktop Front Panel................................................................3-31
3-33 Locating the Blank Panel Tabs.......................................................................3-32
3-34 Securing the Device ....................................................................................... 3-33
3-35 Aligning the Front Panel.................................................................................3-34
3-36 Securing the 3 1/2-Inch Drive Bracket............................................................3-34
3-37 Locating the Power Supply............................................................................3-36
3-38 Removing the Power Supply..........................................................................3-37
xii Contents
3-39 Securing the 3 1/2-Inch Drive.........................................................................3-37
3-40 Removing the Minitower Side Panel...............................................................3-38
3-41 Removing the Front Panel..............................................................................3-39
3-42 Removing the Slot Cover...............................................................................3-39
3-43 Attaching Device Rails...................................................................................3-40
3-44 Securing the Device ....................................................................................... 3-41
3-45 Aligning the Front Panel.................................................................................3-41
3-46 Connecting a Printer Cable to the Desktop.....................................................3-42
3-47 Connecting a Printer Cable to the Minitower..................................................3-43
3-48 Connecting an RS-232C Cable to the Desktop ............................................... 3-43
3-49 Connecting an RS-232C Cable to the Minitower ............................................3-44
4-1 Removing the Mouse Ball Cover....................................................................4-8
4-2 Battery Socket Location.................................................................................4-14
4-3 Battery Removal ............................................................................................ 4-15
5-1 System Unit Cover Screws.............................................................................5-3
5-2 Removing the System Unit Cover...................................................................5-3
5-3 Expansion Slot Screw ....................................................................................5-4
5-4 Inside Expansion Slot Screw..........................................................................5-4
5-5 PCI/ISA Backboard Screws...........................................................................5-5
5-6 Hard Disk and Diskette Drive Cabling............................................................5-6
5-7 3 1/2-Inch Drive Bracket................................................................................5-6
5-8 3 1/2-Inch Diskette and Hard Disk Drive Screws............................................5-7
5-9 Front Panel Tabs............................................................................................5-8
5-10 Blank Panel Tabs ...........................................................................................5-9
5-11 Internal Speaker.............................................................................................5-10
5-12 System Board Upgrade Sockets and Connectors............................................5-11
5-13 SIMM Socket................................................................................................5-11
5-14 5 1/4-Inch Device Screws............................................................................... 5-12
5-15 Power Button Screws ....................................................................................5-13
5-16 Power Supply Screws ....................................................................................5-14
5-17 System Board Connectors and Screws ...........................................................5-15
5-18 Cover Screws.................................................................................................5-18
5-19 Releasing the System Unit Cover....................................................................5-18
5-20 Removing Side Panel Screws .........................................................................5-19
5-21 Expansion Board Removal.............................................................................5-20
Contents xiii
5-22 System Board Upgrade Sockets and Connectors............................................5-21
5-23 Removing a SIMM.........................................................................................5-21
5-24 Removing the Front Panel..............................................................................5-22
5-25 Removing the Slot Cover...............................................................................5-23
5-26 3 1/2-Inch Diskette Drive Cables....................................................................5-23
5-27 Diskette Drive Screws....................................................................................5-24
5-28 Diskette Drive Removal.................................................................................5-24
5-29 3 1/2-Inch Hard Disk Drive Cables.................................................................5-25
5-30 Removing the 3 1/2-Inch Drive ...................................................................... 5-26
5-31 Removing the5 1/4-inch Device......................................................................5-27
5-32 Removing the Device Rails.............................................................................5-27
5-33 Power Button Screws ....................................................................................5-28
5-34 Power Supply Screws ....................................................................................5-29
5-35 System Board Removal..................................................................................5-30
5-36 PowerMate P2166M/P2200M Desktop Illustrated Parts Breakdown..............5-33
5-37 PowerMate P2166M/P2200M Minitower Illustrated Parts Breakdown...........5-37
A-1 System Board Layout.....................................................................................A-1
A-2 Detailed Front System Board Connectors.......................................................A-1
A-3 Power Supply Connector Pin Assignments.....................................................A-6
B-1 Locating System Configuration Jumpers.........................................................B-2
B-2 Processor/Bus Speed Jumper Settings ............................................................B-3
B-4 Clear CMOS Jumper .....................................................................................B-6
B-3 BIOS Recovery Jumper..................................................................................B-4
B-5 Setup Access Jumper .....................................................................................B-7
B-6 Clear Password Jumper..................................................................................B-8
B-7 Change PCI slot setting..................................................................................B-9
D-1 CD-ROM Connector and Jumper Locations...................................................D-4
List of Tables
1-1 PowerMate P2200M Minitower System Configurations.................................1-1
1-2 PowerMate P2166M System Configurations ..................................................1-2
1-3 System Board Chips.......................................................................................1-7
1-4 System Memory Map.....................................................................................1-9
1-5 Interrupt Assignments ....................................................................................1-12
xiv Contents
1-6 I/O Address Map ...........................................................................................1-13
1-7 Parallel Port Addressing and Interrupts ..........................................................1-15
1-8 Serial Port Addressing and Interrupts.............................................................1-16
1-9 Specifications.................................................................................................1-25
2-1 Navigation Keys.............................................................................................2-12
2-2 Hot Key Parameters.......................................................................................2-25
2-3 Security Passwords........................................................................................2-28
3-1 Recommended Memory Upgrade Path ........................................................... 3-16
4-1 NECCSD Service and Information Telephone Numbers .................................4-1
4-2 Problems and Solutions..................................................................................4-9
5-1 Desktop Disassembly Sequence......................................................................5-1
5-2 Minitower System Unit Disassembly Sequence...............................................5-16
5-3 PowerMate P2166M/P2200M Desktop Field-Replaceable Parts List..............5-31
5-4 PowerMate P2166M/P2200M Desktop Documentation and Packaging..........5-34
5-5 PowerMate P2166M/P2200M Minitower Field-Replaceable Parts List...........5-35
5-6 PowerMate P2166M/P2200M Minitower Documentation and Packaging.......5-38
A-1 System Board Connectors..............................................................................A-2
A-2 CD Audio In Connector.................................................................................A-2
A-3 Serial Port Connector Pin Assignments ..........................................................A-3
A-4 Parallel Port Connector Pin Assignments........................................................A-4
A-5 VGA Interface Connector Pin Assignments....................................................A-5
A-6 Speaker Connector Pin Assignments ..............................................................A-5
A-7 Keyboard and Mouse Connector Pin Assignments..........................................A-6
A-8 IRDA Connector Pin Assignments .................................................................A-7
A-9 Suspend Connector Pin Assignments..............................................................A-7
A-10 Fan Connector Pin Assignments.....................................................................A-7
A-11 Diskette Drive Connector Pin Assignments ....................................................A-8
A-12 IDE Connector Pin Assignments ....................................................................A-9
A-13 SIMM Socket Pin Assignments......................................................................A-10
A-14 ISA/PCI Backboard Connector Pin Assignments............................................A-11
A-15 ISA Expansion Slot Pin Assignments..............................................................A-13
Contents xv
C-1 Hard Disk Drive Specifications.......................................................................C-1
C-2 IBM 3.2-GB IDE Hard Disk Jumper Settings.................................................C-3
D-1 Specifications for Sixteen-Speed NEC CD-ROM Reader................................D-1
D-2 Specifications for Sixteen-Speed Lucky Goldstar CD-ROM Reader ...............D-2
D-3 Jumper A Settings (NEC CD-ROM Reader Only)..........................................D-4
D-4 Jumper B Settings..........................................................................................D-5
xvii

Preface

This service and reference manual contains the technical information necessary to set up, maintain, troubleshoot, and repair the NEC PowerMate P2166/P2200M Series computer systems. It also provides hardware and interface information for users who need an overview of the computer system design. The manual is written for NECCSD-trained customer engineers, system analysts, service center personnel, and dealers.
The manual is organized as follows: Section 1, Technical Information, provides an overview of the computer features,
hardware design, interface ports, internal devices and system unit specifications. Section 2, Setup and Operation, gives general setup and operation information. Included
is a description of the system Setup utility and the factory default configuration settings. A procedure is provided for logging onto the NECCSD Bulletin Board and obtaining the latest Flash ROM BIOS.
Section 3, Options, provides safety precautions and installation procedures for installing options.
Section 4, Maintenance and Troubleshooting, includes a list of NECCSD service information and telephone numbers that provide access to the NECCSD Bulletin Board System (BBS), FastFacts, and Technical Information Bulletins. Recommended maintenance information and solutions to possible problems that may occur, are also provided.
Section 5, Repair, provides desktop and minitower disassembly and reassembly procedures along with an illustrated parts breakdown. NECCSD service and spare parts ordering information is also provided.
Appendix A, Connector Pin Assignments, provides a list of the system board’s internal connector pin assignments and a list of external pin assignments for the keyboard/mouse, serial port, parallel port, and video port.
Appendix B, Setting System Board Jumpers, provides jumper information for configuring the system for a particular requirement.
Appendix C, Hard Disk Drive Specifications and Jumper Settings, provides specifications and jumper settings for the hard disk drives that ship with the PowerMate P2166M/P2200M Series systems.
Appendix D, CD-ROM Reader Specifications and Jumper Settings, provides specifications and jumper settings for the CD-ROM readers that ship with the PowerMate P2166M/P2200M Series systems.

Abbreviations

xix
A ampere AC alternating current AT advanced technology (IPM PC) BBS Bulletin Board System BIOS basic input/output system bit binary digit bpi bits per inch bps bits per second C capacitance C centigrade Cache high-speed buffer storage CD-ROM compact disk-ROM clk clock cm centimeter CMOS complementary metal oxide
semiconductor COM communication CPU central processing unit DAC digital-to-analog converter DACK DMA acknowledge db decibels DC direct current DIP dual in-line package DMA direct memory access DMAC DMA controller DOS disk operating system DRAM dynamic RAM ECC error checking and correction ECP enhanced capabilities port (ECP) EGA Enhanced Graphics Adapter EPP Enhanced Parallel Port EPROM erasable and programmable
ROM F Fahrenheit FAX facsimile transmission FCC Federal Communications
Commission FG frame ground
FM frequency modulation FRU field-replaceable unit GB gigabyte GND ground HEX hexadecimal Hz hertz IC integrated circuit ID identification IDE intelligent device electronics in. inch IPB illustrated parts breakdown ISA Industry Standard
Architecture I/O input/output ips inches per second IR infrared IRQ interrupt request K kilo (1024) k kilo (1000) KB kilobyte kg kilogram kHz kilohertz lb pound LED light-emitting diode M mega mA milliamps max maximum MB megabyte MFM modified frequency
modulation MHz megahertz MIC microphone MIDI musical instrument device
interface MPC multimedia PC mm millimeter MPEG Motion Picture Experts
Group
xx Abbreviations
ms millisecond NASC National Authorized Service
Center NC not connected NMI Non-maskable Interrupt ns nanosecond NSRC National Service Response
Center PAL programmable array logic PC personal computer PCI Peripheral Component
Interconnect PDA personal digital assistant PFP plastic flat package PIO parallel input/output pixel picture element PROM programmable ROM RAM random-access memory RAMDAC RAM digital-to-analog converter RGB red green blue ROM read-only memory rpm revolutions per minute R read RTC real-time clock R/W read/write S slave SCSI Small Computer System
Interface SG signal ground SIMM single inline memory module SVGA Super Video Graphics Array SW switch TSC Technical Support Center TTL transistor/transistor logic tpi tracks per inch V volt Vac volts, alernating current Vdc volts, direct current VESA video electronics standards
association
VGA Video Graphics Array VRAM video RAM W watt W write
Section 1
y
y

Technical Information

The PowerMate® P2166M/P2200M Series desktop and minitower systems come standard with an Intel® Pentium™ multimedia extension (MMX™) processor, a 3 1/2-inch,
1.44 megabyte (MB) diskette drive, 256 kilobyte (KB) secondary cache, 16 MB or 32 MB of random access memory (RAM), and 2 MB of synchronous graphics random access memory (SGRAM).
The PowerMate P2200M system has a 200-MHz MMX processor and only comes in minitower configurations. PowerMate P2166M systems include either a 166-MHz or 200-MHz MMX processor and come in minitower and desktop configurations.
PowerMate P2166M/P2200M Series system configurations are listed in Table 1-1 and Table 1-2.
Table 1-1 PowerMate P2200M Minitower System
Configurations
Configurations Description
Non-multimedia 200-MHz Pentium MMX processor
3 1/2-inch diskette drive
2.0-GB hard disk 2 MB of SGRAM 16 MB of EDO RAM 256 KB secondary cache
Multimedia 200-MHz Pentium MMX processor
3 1/2-inch diskette drive
3.0-GB hard disk Sixteen-speed CD-ROM reader
stem board w/audio
S 32 MB of EDO RAM 2 MB of SGRAM 256 KB secondar 20-watt speakers Microphone
cache
Technical Information 1-2
y
y
y
y
Table 1-2 PowerMate P2166M System Configurations
Configurations Desktop Minitower
Non-multimedia 166-MHz Pentium MMX processor
3 1/2-inch diskette drive
2.0-GB hard disk 2 MB of SGRAM 16 MB of EDO RAM 256 KB secondary cache
Multimedia 166- or 200-MHz Pentium MMX
processor 3 1/2-inch diskette drive
3.0-GB hard disk Sixteen-speed CD-ROM reader
stem board w/audio
S 32 MB of EDO RAM 2 MB of SGRAM 256 KB secondar 20 watt speakers Microphone
cache
166-MHz Pentium MMX processor 3 1/2-inch diskette drive
2.0-GB hard disk 2 MB of SGRAM 16 MB of EDO RAM 256 KB secondary cache
166-MHz Pentium MMX processor 3 1/2-inch diskette drive
3.0 GB hard disk Sixteen-speed CD-ROM reader
stem board w/audio
S 32 MB of EDO RAM 2 MB of SGRAM 256 KB secondar 20 watt speakers Microphone
cache
Each system incorporates power management features and uses factory installed software to enhance the hardware features. Systems come with the Windows® 95 operating system pre­installed (hot-loaded) on the hard disk.
The following paragraphs give an overview of the desktop and minitower systems. Differences between systems are noted as they occur.
Technical Information 1-3
DESKTOP SYSTEM CHASSIS
The desktop chassis provides an enclosure for the system board, power supply, four expansion slots, a five-connector PCI/ISA backboard, and four storage device slots. The expansion slots include two 8-/16-bit ISA slots, one dedicated 32-bit PCI slot, and one shared PCI/ISA (32-bit PCI or 8-/16-bit ISA) slot.
The four storage device slots accommodate up to three accessible devices and one internal hard disk drive device. The accessible devices include the standard one-inch high 3 1/2-inch
1.44-MB diskette drive and up to two 1.6-inch high 5 1/4-inch storage devices. The non­multimedia hard disk systems ship with an accessible 3 1/2-inch diskette drive and an internal 3 1/2-inch hard disk drive, leaving two accessible 5 1/4-inch storage device slots available for optional devices. The multimedia systems ship with an accessible 3 1/2-inch diskette drive, an internal 3 1/2-inch hard disk drive, and an accessible 5 1/4-inch CD-ROM reader, leaving one accessible 5 1/4-inch storage device slot available for an optional device.
Figure 1-1 shows front panel features and locations of the accessible storage devices in a desktop system. Multimedia systems come with a CD-ROM reader installed in the top accessible device slot.
Figure 1-1 Desktop System Controls and Storage Device Slots
Technical Information 1-4
MINITOWER SYSTEM CHASSIS
The minitower chassis provides an enclosure for the system board, power supply, five useable expansion slots, a six-connector PCI/ISA backboard, and six storage device slots. The expansion slots include two 8-/16-bit ISA slots, one shared PCI/ISA slot, and two 32-bit PCI slots.
The six storage device slots accommodate up to four accessible devices and two internal hard disk drive devices. The accessible devices include the standard one-inch high 3 1/2-inch 1.44-MB diskette drive and up to three 1.6-inch high 5 1/4-inch storage devices.
The non-multimedia hard disk systems ship with an accessible 3 1/2-inch diskette drive and an internal 3 1/2-inch hard disk drive, leaving three accessible 5 1/4-inch storage device slots and one internal slot available for an optional hard disk. The multimedia systems ship with an accessible 3 1/2-inch diskette drive, an internal 3 1/2-inch hard disk drive, and an accessible 5 1/4-inch CD-ROM reader, leaving two accessible 5 1/4-inch storage device slots and one internal slot available for an optional hard disk.
Figure 1-2 shows the front panel features and the locations of the accessible storage devices in a minitower system. Multimedia systems come with a CD-ROM reader installed in the top accessible device slot.
Figure 1-2 Minitower System Controls and Storage Device Slots
SYSTEM BOARD
Key features of the system board include the following:
Intel Pentium 166- or 200-MHz Pentium MMX processor, depending on system
configuration 32-KB internal dual write-back cache integrated on the processor (16 KB
instruction, 16 KB data) 256-KB of synchronous pipeline burst, secondary static random access memory
(SRAM) cache integrated on the system board
system Setup program built into the America Megatrends, Inc. (AMI) BIOS
flash ROM for fast economical BIOS upgrades integrated input/output (I/O) controller with keyboard, diskette drive, and hard
disk drive controllers. Supports two serial ports, a parallel port, and an IrDA port.
PCI local bus for fast data transfer
Technical Information 1-5
PCI 2.1 compliant for concurrent real time input-output (I/O)
support for Intel OverDrive™ processors
32-bit, non-parity, 60-ns single-inline memory modules (SIMMs), expandable to 384 MB
16 MB (standard in PowerMate P MMX non-multimedia configurations)32 MB (standard in PowerMate P MMX 3.0-gigabyte (GB) disk
configurations)
integrated graphics using ATI GT 64-bit PCI Graphics controller
2-MB SGRAM (1 MB on system board plus 1 MB on video module) expandable to 4 MB with 3-MB video upgrade module
Creative Labs® Vibra 16C integrated sound (multimedia configurations only)
Sound Blaster and Roland MPU-401 UART compatibleYamaha OPL FM synthesisMPCII, Multimedia PC Level 2 and Adlib compliant3D sound effectsplug and play
Technical Information 1-6
two intelligent drive electronics (IDE) interface channels, supports up to four IDE
devices; two on each channel
hard disk drive ships on the primary IDE channel, for optimum transfer rateCD-ROM reader (some configurations) ships on secondary IDE channel (set
as master)
3 1/2-inch, 1.44-MB diskette drive standard all configurations
PCI/ISA backboard configurations
desktop provides four expansion slots: two ISA, one PCI, and one shared
ISA/PCI connectors
minitower provides five expansion slots: two ISA, two PCI, and one shared
ISA/PCI connectors
external connectors for connecting the following external devices:
VGA-compatible monitor (standard, super, high-resolution VGA)personal system/2 (PS/2®)-style mouse (green connector)  PS/2-style keyboard (orange connector)bidirectional Enhanced Parallel Port (EPP) and enhanced capabilities port
(ECP) are supported for a parallel printer
two 9-pin serial portstwo Universal Serial Bus (USB) portsexternal speakers, microphone, and headphone connectors (multimedia
configurations only)
Technical Information 1-7
y
infrared (IR) window for wireless data transfers
hardware monitoring using an Heceta chip, monitors the following functions in conjunction with LANDesk Client Manager software:
internal system temperaturechassis intrusionpower supply voltages
suspend button and power management for placing system in power save mode when idle for a specified amount of time.
Table 1-3 lists the major chips on the system board. See Appendix A for system board connector pin assignments. See Appendix B for a description of system board jumpers.
Table 1-3 System Board Chips
Chip Description
Intel P55C MMX 166/66-MHz or 200/66-MHz Intel Pentium
processor with MMX
Intel 82430HX PCI Chip Set 82439HX 82371SB PC87306B 82557 (standard onl configurations)
ATI GT-B1S2 (“B2”) Graphics controller E28F002 256k x 8 Flash ROM Real-Time Clock Coin Cell Battery 3 Volt Lithium CMOS battery (BT9A1) Creative Labs Vibra 16C Sound Chip
(multimedia systems only) Yamaha OPL3 FM Synthesizer Chip
(multimedia systems only)
in LAN
Xcelerator controller PCI ISA/IDE controller Ultra I/O controller Local area network (LAN) controller in LAN systems
Onboard PC sound system
Frequency modulated synthesizer
Technical Information 1-8
Processor
The PowerMate series of computers use the following Pentium processors:
PowerMate P2166M — 166-MHz MMX processor with internal speed of
166 MHz and external speed of 66 MHz. PowerMate P2200M — 200-MHz MMX processor with internal speed of
200 MHz and external speed of 66 MHz.
Each processor has 32 KB of write-back primary cache and a math coprocessor. The 32 KB primary cache provides 16 KB for instructions and 16 KB for data.
The processor is an advanced pipelined 32-bit addressing, 64-bit data processor designed to optimize multitasking operating systems. The 64-bit registers and data paths support 64-bit addresses and data types.
To use the Pentium processor’s power, the system features an optimized 64-bit memory interface and complementary asynchronous pipelined 256-KB secondary cache.
The processor is compatible with 8-, 16-, and 32-bit software written for the Intel386™, Intel486™, and Pentium processors.
To accommodate future technologies and work requirements, the Pentium processor comes in a 320-pin zero insertion force (ZIF) socket. The socket provides an upgrade path to the next generation processor.
Secondary Cache
The system board contains 256 KB of pipeline-burst, external to the processor. Cache allows data to be sent or received from cache with one wait state burst. Cache memory improves read performance by holding copies of code and data that are frequently requested from the system memory by the processor. Cache memory is not considered part of the expansion memory.
Technical Information 1-9
System and Video BIOS
The system and video BIOS are stored in a DMI-compliant, 2 MB (256K x 8) flash memory device (Flash ROM). The system BIOS uses 64 KB and the video BIOS uses 32 KB. The system BIOS is capable of being shadowed and cached through the system’s Setup utility (see Section 2 for Setup information). System BIOS is write protected and automatically enabled.
In addition to the system and video BIOS, the flash device contains the Setup Utility program described in Section 2, Power-On Self-Tests, and Advanced Power Management routines.
The BIOS programs execute the Power-On Self-Test, initialize processor controllers, and interact with the display, diskette drives, hard disks, communication devices, and peripherals. The Setup utility default copies the ROM BIOS into RAM (shadowing) for maximum performance.
The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without removing the ROM (see Section 2 for further information on the BIOS Update utility). The Flash ROM supports the reprogramming of the system BIOS and the video BIOS.
The system memory map is provided in Table 1-4.
Table 1-4 System Memory Map
Memory Space Size Function
00000-7FBFF 512K Conventional base memory 80000-9FBFF 127K Extended conventional 9FC00-9FFFF 1K Extended BIOS data A0000-C7FFF 160K Video memory and BIOS C8000-DFFFF 96K Available HI DOS memory (open to
ISA and PCI bus) E0000-E7FFF 32K Post BIOS area E8000-E8FFF 4K OEM Logo area or scan user flash E9000-E9FFF 4K Reserved for BIOS EA000-EBFFF 8K DMI configuration info (VPD ESCD) EC000-EFFFF 16K Boot Block (available as UMB) F0000-FFFFF 64K Main BIOS
100000-C000000 191M Extended memory
Technical Information 1-10
System Memory
Non-multimedia systems come standard with 16 MB of memory: 640 KB of base memory and 15 MB of extended memory. Most other configurations come with a 2.0-GB hard disk and 16 MB of memory: 640 KB of base memory and 15 MB of extended memory. Multimedia configurations ship with a 3.0-GB hard disk drive and 32 MB of system memory. System memory can be expanded up to 384 MB using optional single in-line memory modules (SIMMs) installed in SIMM sockets on the system board.
Six SIMM sockets are integrated on the system board. Non-multimedia systems ship with two 8-MB SIMMs (16 MB total) installed in two sockets. The 32-MB systems ship with two 16-MB SIMMs installed.
The SIMM memory sockets accept 32-bit (non-parity) or 36-bit (parity) 4-, 8-, 16-, 32- or 64-MB 60 ns Extended Data Output (EDO) or Fast Page Mode (FPM) SIMMs. The SIMMs are 1 MB x 32 bit (4 MB), 2 MB x 32 bit (8 MB), 4 MB x 32 bit (16 MB), 8 MB x 32 bit (32 MB), and 16 MB x 32 bit (64 MB). When the standard SIMMs are removed, six 64-MB SIMMs (FPM only – when available) may be installed for a total of 384 MB.
CAUTION:
SIMMs must match the tin metal plating used on the system board SIMM sockets. When adding SIMMs, use tin-plated SIMMs.
SIMMs install directly in the six sockets on the system board. The six sockets are assigned as SIMM 1 through SIMM 6. Each pair of SIMM sockets are called banks. There are three SIMM banks (labeled bank 0, 1, and 2). Systems ship with the two standard SIMMs installed in SIMM sockets 1 and 2. SIMMs must be installed in pairs of the same memory type. Jumpers are not required to set memory size or type as the system BIOS automatically detects the SIMMs. See Section 3, “Option Installation” for the recommended SIMM memory upgrade paths.
Integrated Graphics
The system has an ATI GT-B PCI 64-bit 3-D multimedia graphics and video controller integrated on the system board. State of the art techniques are used for optimizing performance in computer graphic intensive applications and graphical user interfaces (GUI). Features include:
DDC rev 2b compliance
video acceleration and 3-D rendering
full screen Native video playback
2 MB of synchronous graphics random-access memory (SGRAM).
Technical Information 1-11
Video Memory
PowerMate P MMX systems come with 2 MB of on-board video SGRAM, upgradeable to 4 MB.
The first megabyte of SGRAM is mounted on the system board. Two connectors on the system board accept a 1- or 3-MB video module, providing a total of 2 MB or 4 MB of SGRAM.
NOTE: PowerMate P MMX systems have 1 MB of SGRAM on the system board and a 1 MB video module installed as standard equipment. To upgrade from the standard 2 MB to 4 MB, you must replace the standard 1 MB video module with a 3 MB video upgrade module.
Video Resolutions and Refresh Rates
The computer supports the following video resolutions and refresh rates under Windows 95:
RESOLUTIONS SUPPORTED COLORS REFRESH RATE (HZ)
2 MB of video SGRAM (standard)
640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 1024
4 MB of video SGRAM (via 3-MB upgrade module)
640 x 480 800 x 600 1024 x 768 1152 x 864
16/256/16-bit/24-bit/32-bit 256/16-bit/24-bit/32-bit 256/16-bit 256/16-bit 256
16/256/16-bit/24-bit/32-bit 256/16-bit/24-bit/32-bit 256/16-bit/24-bit/32-bit 256/16-bit/24-bit/32-bit
120 Hz 120 Hz 120 Hz 120 Hz 85 Hz
120 Hz 120 Hz 100 Hz
80 Hz 1280 x 1024 1600 x 1200
256/16-bit/24-bit 256/16-bit
75 Hz
66 Hz
Technical Information 1-12
g
Interrupt Controller
The interrupt controller operates as an interrupt manager for the entire AT system environment. The controller accepts requests from peripherals, issues interrupt requests to the processor, resolves interrupt priorities, and provides vectors for the processor to determine which interrupt routine to execute. The interrupt controller has priority assignment modes that can be reconfigured at any time during system operations.
The interrupt levels are described in Table 1-5. Interrupt-level assignments 0 through 15 are in order of decreasing priority. See Section 2, Setup and Operation, for information on changing the interrupts using Setup.
Table 1-5 Interrupt Assignments
Interrupt Priority
IRQ00 Counter/Timer IRQ01 Keyboard IRQ02 Cascade (INT output from slave) IRQ03 COM2 IRQ04 COM1 IRQ05* Parallel Port 2/Audio (if present)
IRQ06 Diskette Drive Controller IRQ07 Parallel Port 1 IRQ08 Real-time clock
IRQ09* Audio (if present)/Available
IRQ10* Available
IRQ11 ATI 3D Rage II/
Interrupt Device
IRQ Holder for PCI steerin Intel 82371SB to USB Universal Host Controller
/
IRQ12 PS/2 mouse
IRQ13 Coprocessor
IRQ14 Primary IDE
IRQ15 Secondary IDE
* Multimedia configurations use one of these interrupts.
Technical Information 1-13
I/O Addressing
The processor communicates with I/O devices by I/O mapping. The hexadecimal (hex) addresses of I/O devices are listed in Table 1-6.
Table 1-6 I/O Address Map
Address (Hex) I/O Device Name
0000-000F DMA controller 1 (channel 0-3) 0020-0021 Interrupt controller 1 0040-0043 Timer 1 0048-004B Timer 2 0061 NMI status and control 0064 Keyboard controller byte 0070-007F Real-time clock, NMI mask 0080-008F DMA page registers 00A0-00A1 Interrupt controller 2 00C-00DE DMA controller 2 00E0-00EF Reserved 00F0 Clear math coprocessor error 00F1 Reset math coprocessor 0F8-0FF Math coprocessor 170-177 Secondary hard disk controller 1F0-1F7 Primary hard disk controller 200-207 Game I/O 220-22F Sound port 238-23F Serial port 4 (used for remapping) 278-27F Parallel port 2 2B0-2DF Alternate EGA adapter 2F8-2FF Serial port 2 338-33F Serial port 3 (used for remapping) 378-37F Parallel port 1 3B0-3BF Mono display and printer adapter 3C0-3CF EGA adapter 3D0-3DF CGA adapter 3F0-3F7 Primary diskette drive controller 3F8-3FF Serial port 1 CF8-CFF PCI configuration
Loading...
+ 189 hidden pages