NEC Business User Guide

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Page 1

NDA-24221

ISSUE 3

STOCK # 200872

Business Features and Specifications

With Fusion Call Control Signaling (FCCS)

JUNE, 2000

NEC America, Inc.

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LIABILITY DISCLAIMER

term

The information contained in this document is specific to D

Series E only.

Minimum firmware may be required. Contact NEC Engineering for additional information.

NEC America, Inc. reserves t he right to chan ge the specific ations, funct ions, or features, at any time, without notice.

NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc.

NEAX and D

term

are registered trademarks of NEC Corporation.

Cisco™ is a registered trademark of Cisco Systems, Inc. Documentation references to Cisco products refer to Networking with Cisco hardware.

NEC America, Inc.

Printed in the U.S.A

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NDA-24221

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NDA-24221

ISSUE 3

JUNE, 2000

NEAX2400 IMX

Business Features and Specifica ti o ns

With Fusion Call Control Signaling (FCCS)

Feature List

Page

A-1 Attendant Camp-On with Tone Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

A-2 Attendant-Controlled Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

A-3 Attendant Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

A-4 Attendant Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

A-5 Attendant Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

A-6 Attendant Loop Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

A-7 Attendant Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

A-8 Automatic Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

A-8D Automatic Recall - D

A-15 Announcement Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

A-16 Alternate Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

A-17 Audible Indication Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

A-18 Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

A-19 Attendant Night Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

A-20 Authorization Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

A-21 Automatic Trunk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

A-29 Authorization Code - Tie Line Incoming Routes . . . . . . . . . . . . . . . . . . . . . . . . . . 27

A-30 Automatic/Manual Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

A-52 Account Code - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

A-53 All Zone Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

A-59 Announcement Service - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

A-60 Attendant-To-Attendant Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

A-69 Automatic Idle Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

A-78 Automatic Number Identification (ANI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

A-82 Automated Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

A-98 Answer Hold - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

A-99 Authorization Code Display Elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

A-105 Attendant Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

A-121 Add On Conference - 8 Party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A-125 Analog Caller ID (Class SM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

A-127 Analog Caller ID - Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

B-2 Busy Lamp Field - Flexible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

B-3 Busy Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

B-5D Boss - Secretary Override - D

B-6 Brokerage - Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

B-8 Boss - Secretary - Message Waiting Lamp Control . . . . . . . . . . . . . . . . . . . . . . . 65

B-11 Boss - Secretary Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

B-12 Brokerage Hotline - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

B-17 Blind Transfer To Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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Feature List (Continued)

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B-18 Blind Transfer To Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

C-1 Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

C-1D Call Back - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

C-2 Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

C-2D Cal l Fo rwarding - Busy Line - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

C-3 Call Forwarding - Don’t Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

C-3D Call Forwarding - Don’t Answer - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

C-5 Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

C-5D Call Forwarding - All Calls - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

C-6 Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

C-6D Call Hold - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

C-7 Call Pickup - Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

C-7D Call Pickup - Group - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

C-8 Call Processing Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

C-9 Call Queueing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

C-10 Call Transfer - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

C-11 Call Transfer - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

C-11D Cal l Transfer - All Calls - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

C-12 Call Waiting - Terminating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

C-13 Call Waiting Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

C-14 CCSA Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

C-15 Class Of Service - Individual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

C-17 Consultation Hold - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

C-17D Consultation Hold - All Calls - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

C-20 Centralized Attendant Service (CAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

C-21 Code Calling Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

C-22D Called Station Status Display - D C-24D Calling Number Display - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

C-25 Call Forwarding-Intercept / Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

C-26 Call Forwarding - Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

C-27D Call Waiting - Answer - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

C-28 Call Forwarding - All Calls - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

C-29 Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

C-30 Call Pickup - Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

C-31 Call Waiting - Originating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

C-33 Consecutive Dialing - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

C-59 Called Number Display - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

C-60 Call Forwarding - Busy Line - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

C-62 Consecutive Speed Calling - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

C-69 Call Forwarding - All Ca lls - Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

C-73 Call Back - Delayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

C-74 Call Forwarding - Don’t Answer - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

C-75 Call Forwarding - Intercept / Announcement - Attendant . . . . . . . . . . . . . . . . . . . 171

C-76 Call Waiting Lamp - UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

C-81 Call Forwarding - I’m Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

C-109 Centrex Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

C-133 Call Forwarding - Don’t Answer To UCD Queue . . . . . . . . . . . . . . . . . . . . . . . . . 177

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 13

Feature List (Continued)

Page

C-146 Call Hold - Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

C-150 Call Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

C-151 Call Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

C-154 Call Hold Pick Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

C-157 Calling Party Number - Name Assignment and Display . . . . . . . . . . . . . . . . . . . . 191

C-160 Call Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

D-2 Dial Access To Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

D-3 Dictation Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

D-5 Digital Display - Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

D-6 Digital Display - Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

D-7 Direct-In Termination (DIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

D-8 Direct Inward Dialing (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

D-9 Direct Outward Dialing (DOD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

D-10 Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

D-11D Do Not Disturb - D D-13D Dial Monitor - D

term

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

D-15 Day/Night Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

D-16 Direct Digital Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

D-31 Delay Announcement - UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

D-32D Dual Hold - D

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

D-87 Dial Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

D-90D Delay ed Ringing - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

D-114 Delay Announcement - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

D-149 Direct Station Selection (DSS) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

D-153 Distinctive Ringing - Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

D-156 Dual Station Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

E-1 Executive Right-of-Way . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 41

E-1D Executive Right-of-Way - D E-3D El apsed Time Display - D E-4D Exclusive Hold - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

E-11 Emergency Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

E-18 E911-ANI Unified Number Of Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

E-26 Expanded Multiple Line Op eration - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

F-1 Flexible Numbering of Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

F-2 FX Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

F-3D Flash Button - D F-4D Flash Entry - D F-5D Fl exi ble Ringing Assignme nt - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

F-6 Faulty Trunk Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

F-7 Forced Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

F-17 Flexible Assignment of Function Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

F-31 Follow Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

F-35 Flexible Routing - FCCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

F-36 FCCS Networking via IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

G-2 Group Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

H-1 Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

H-2 House Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

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H-4D Hands-free Answer Back - D H-5D Hands-free Dialing/Monitoring - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

H-9 Hotline - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

I-1 Immediate Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

I-2 Incoming Call Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

I-3 Incoming Central Office Call to Tie-Line Connection . . . . . . . . . . . . . . . . . . . . . . 285

I-4 Individual Trunk Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

I-5 Inter-position Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 88

I-6 Individual Attendant Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

I-7D I-Hold Indication - D I-8D I-Use Indication - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

I-9 Intercom Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

I-10D Intermediate Station Number Display - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

I-11 Inter-Office Off-Hook Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

I-20 Immediate Ringback Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

I-21 Internal Zone Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

L-1 Lamp Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

L-3 Line Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

L-5 Least Cost Routing - 3/6-Digit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

L-6 Last Number Called - Single-Line Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

L-6D Last Number Called - D L-7D Line Reconnect - Same Line - D L-8D Line Reconnect - Other Line - D L-9D Line Pre-selection - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 14

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

L-10 LCR - Time Of Day Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

L-11 Line Load Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

L-20 Line Load Control - Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

L-21 Line Load Control - MAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

L-24 Listed Directory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

L-28 LDN Night Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

L-30 LDN Night Connection - Outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

M-1 Meet-Me Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

M-2 Miscellaneous Trunk Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

M-3 Miscellaneous Trunk Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

M-4 Multiple Console Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

M-7 Music On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

M-11 Meet-Me Paging - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

M-15 Maintenance Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

M-18 Maintenance Administration Terminal (MAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

M-19 Message Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

M-19D Message Reminder - D M-20D Multiple Line Operation - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

M-23 Message Waiting Lamp Setting - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

M-24 Multiple Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

M-25 Multiple Call Forwarding - Don’t Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

M-26 Message Center Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

M-30 Message Waiting Lamp Setting - Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

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Page

M-44 Multiple Call Forwarding - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 63

M-47 Manual Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

M-48 Multi Channel Recording - DAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

M-84 MF Signaling - DID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

M-85D Message Waiting Indicati o n - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

M-101 MF ANI to SMDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

N-1 Night Connection - Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

N-2 Night Connection - Flexible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

N-3 Non-delay Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

N-7D Non-exclusive Hold - D N-8D Non-square Line Assignment - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 85

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

N-17 Night Connection Outside - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

N-28 Name Display - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

O-1 On-line Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

O-2 Outgoing Trunk Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

O-2D Outgoing Trunk Queuing - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

O-6 Off-Hook Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

O-7 Off-Hook Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

O-13 Overflow - UCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

O-16 Outgoing Trunk Queuing - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404

O-21 Outgoing Trunk Busy Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405

O-37D Off-Hook Line Number Display - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

P-1 Paging Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

P-2 Passing Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

P-3 Power Failure Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412

P-4 Pushbutton Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

P-5 Pushbutton Calling - Attendant Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

P-6 Pushbutton to Rotary Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

P-7 Peg Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

P-9 Priority Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

P-10 Paging Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

P-11 Periodic Time Indication Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

P-13D Prime Line Pickup - D P-14D Privacy - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

P-15D Privacy On All Lines - D

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

P-18 Privacy Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

P-30 Priority Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430

P-57 Pad Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432

P-59 Personal Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

R-2 Remote Access to System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434

R-3 Reserve Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

R-4 Restriction from Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

R-5 Rotary Dial Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

R-6 Route Advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

R-7 Remote Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442

R-16 Radio Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443

R-27 Route Restriction - Announcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

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R-37 RS-464A PAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446

R-49 Ringer Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450

R-51 Route Name Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451

S-1 Single-Digit Station Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

S-2 Special Dial Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454

S-3 Speed Calling - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

S-3D Speed Calling - System - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456

S-4 Splitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457

S-4D Splitting - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458

S-6 Station-Controlled Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

S-7 Station Hunting - Circular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

S-8 Station Hunting - Secretarial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

S-9 Station Hunting - Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 466

S-10 Station Message Detail Recording (SMDR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473

S-11 Station-to-Station Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 482

S-12 Station-to-Station Calling - Operator Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 483

S-13 Step Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484

S-15 Serial Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486

S-19 Single-Digit Feature Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488

S-21 Speed Calling - Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

S-23 Speed Calling - Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491

S-24D Save And Repeat - D S-25D Service Display - D S-26D Speed Calling - One Touch - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495

S-27 Service Feature Peg Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

S-33 Software Line Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499

S-61 Speed Calling Override - System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500

S-62 Station 5db PAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501

S-64 Serial Call - Loop Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502

S-99 Split Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503

S-106 Slumber Time - Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

S-127 Serial Call - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511

S-129 SMDR Output Expansion - ANI/CPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514

T-1 Tandem Switching of TIE Trunks - 2/4-Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516

T-2 Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518

T-2D Three-Way Calling - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520

T-3 TIE Line Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522

T-5 TIE Line Connection With Pad Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523

T-6 Toll Denial/Toll Diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524

T-7 Toll Restriction - 3/6-Digit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525

T-8 Trunk Answer from Any Station (TAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 526

T-9 Trunk Group Busy Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528

T-10 Trunk-to-Trunk Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 529

T-12 Tenant Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 530

T-18D Time Display - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 532

T-23 Trunk Line Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533

T-28 Trunk-to-Trunk Third-Party Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534

Page vi

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 17

Feature List (Continued)

Page

T-62 Timed Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 535

T-63 Tone Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 536

U-1 Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537

U-3 Universal Sender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 544

V-1 Variable Timing Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545

V-2 Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 548

V-2D Voice Call - D V-3D Volume Control - D

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549

term

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 550

W-1 WATS Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page vii

Page 18

This page is for your notes.

Page viii

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 19

NEAX2400 IMX Business Feat ures

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

A-1 Attendant Cam p -O n with Tone Ind ication XX→→ A-2 Attendant-Controlled Conference XX→→ A-3 Attendant Console XX→→ A-4 Attendant Keypad X—→ — A-5 Attendant Lockout X—→ — A-6 Attendant Loop Releas e X—→ — A-7 Attendant Override XX→→ A-8 Automatic Recall X—→ —

A-8D

Automatic R ecall - D

term

X—→ —

A-15 Announcement Servic e XX→→ A-16 Alternate Rout ing XX→→ A-17 Audible Indication Control X—→ — A-18 Account Code XX→→ A-19 Attendant Nig h t Transfer XN→ N A-20 Authorization Code XX→→ A-21 Automatic Trunk Test XN→ N A-29 Authorization Code - Tie Line Incoming Routes XX→→ A-30 Automatic/Manual In tercom XN→ N A-52 Account Code - Attendant XX→→ A-53 All Zone Paging XX→→ A-59 Announcement Service - Attendant XX→→ A-60 Attendant-To-Attendant Calling XX→→ A-69 Automatic Idle R e turn XX→→ A-78 Automatic Number Identification (ANI) XN→ N A-82 Automated Attendant XX→→ A-98 Answer Hold - Attendant XX→→ A-99 Authorization Code Display Elimination X—→ —

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page ix

Page 20

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

A-105 Attendant Overflow XN→ N A-121 Add On Conference - 8 Party XX→→ A-125 Analog Caller ID (Class SM) XX→→ A-127 Analog Caller ID - Station XXE→

B-2 Busy Lamp Field - Flexible XNEX B-3 Busy Verification XX→→

B-5D

Boss - Secretary Override - D

term

XN→ N

B-6 Brokerage - Hotline XX→→

B-8 Boss - Secretary - Message Waiting Lamp Control XN→ N B-11 Boss - Secretary Transfer XN→ N B-12 Brokerage Hotline - Outside XX→→ B-17 Blind Transfer To Attendant XX→→ B-18 Blind Transfer To Station XX→→

C-1 Call Back XX→→

C-1D

Call Back - D

term

XX→→

C-2 Call Forwarding - Busy Line XX→→

C-2D

Call Forwarding - Busy Line - D

term

XX→→

C-3 Call Forwarding - Don’t Answer XX→→

C-3D

Call Forwarding - Don’t Answer - D

term

XX→→

C-5 Call Forwarding - All Calls XX→→

C-5D

Call Forwarding - All Calls - D

term

XX→→

C-6 Call Hold XX→→

C-6D

Call Hold - D

term

XX→→

C-7 Call Pickup - Group XX→→

C-7D

Page x

Call Pickup - Group - D

term

XX→→

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 21

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

C-8 Call Processing Indication XX→→

C-9 Call Queueing X—→ — C-10 Call Trans f er - Attendant XX→→ C-11 Call Transfer - All Calls XX E→

C-11D

Call Transfer - All Calls - D

term

XXE→

C-12 Call Waiting - Terminating XX→→ C-13 Call Waiting Lamp X—→ — C-14 CCSA Access X—→ — C-15 Class Of Service - Individual X—→ — C-17 Consultation Hold - All Calls XX→→

C-17D

Consultati on Hold - All Calls - D

term

XX→→

C-20 Centralized Attendant Serv ice (CAS) XN→ N C-21 Code Calling Access X—→ —

C-22D C-24D

Called Station Status Display - D Calling Number Display - D

term

XX→→ XX→→

C-25 Call Forwarding-Intercept / Announcement XX→→ C-26 Call Forwarding - Override X—→ —

C-27D

Call Waiting - An sw e r - D

term

XX→→

C-28 Call Forwarding - All Calls - Outside XX→→ C-29 Call Park XN→ X C-30 Call Pickup - Di rect XX→→ C-31 Call Waiting - Ori g in ating XX→→ C-33 Consecutive Dialing - Attendant X—→ — C-59 Called Num ber Display - Attendant X—→ — C-60 Call Forwarding - Busy Line - Outsid e XX→→ C-62 Consecutive Speed Calling - System X—→ — C-69 Call Forwarding - All Calls - Announcement X—→ —

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page xi

Page 22

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

C-73 Call Back - De la yed XX→→ C-74 Call Forwarding - Don’t Answer - Outside XX→→ C-75 Call Forwarding - Intercept / Announcement - Attendant XX→→ C-76 Call Waiting Lam p - UCD XX→→ C-81 Call Forwa rd ing - I’m Here XX→→

C-109 Centrex Compatibility X—→ — C-133 Call Forwarding - Don’t Answer To UCD Queue XX→→ C-146 Call H old - Conference XN→ X C-150 Call Block XX→→ C-151 Call Return XX→→ C-154 Call Hold Pick Up XN→ N C-157 Calling Party Number - Name Assignment and Display XX→→ C-160 Call Trace XX→→

D-2 Dial Access To Attendant XX→→

D-3 Dictation Access X—→ —

D-5 Digital Display - Station XX→→

D-6 Digital Display - Trunk XX→→

D-7 Direct-In Termination (DIT) XX→→

D-8 Direct Inwa rd D ialing (DID) XX→→

D-9 Direct Outward Dialing (DOD) XX→→ D-10 Distinctive Ringing X—→ —

term

X—→ — X—→ —

D-11D D-13D

Do Not Disturb - D Dial Monitor - D

D-15 Day/Night Cla ss of Service XX→→ D-16 Direct Digital Interface X—→ — D-31 Delay Announcement - UCD XX→→

NEAX2400 IMX Business Features and Specifications

Page xii

NDA-24221, Issue 3

Page 23

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

D-32D

Dual Hold - D

term

Non-

Network

FCCS

Non-

Network

FCCS

XX→→

D-87 Dial Intercom XN→ N

D-90D

Delayed Ringing - D

term

XN→ N

D-114 Delay Announcement - Attendant XX→→ D-149 Direct Station Selection (DSS) Console XN→ N D-153 Distincti ve Ringing - Caller ID XX→→ D-156 Dual Station Call XX→→

E-1 Executive Right-of-Way XX→→

term

XX→→ X—→ — X—→ —

E-1D E-3D E-4D

Executive Right-of -W ay - D Elapsed Time Display - D Exclusive Hold - D

term

E-11 Emergency Call XX→→ E-18 E911-ANI Unified Number Of Digits XX→→

E-26

Expanded Multiple Line Operation - D

term

F-1 Flexible Num bering of Stations XX→→ F-2 FX Access XN→ N

F-3D F-4D F-5D

Flash Button - D Flash Entry - D Flexible Ringing Assign ment - D

term

X—→ — X—→ — X—→ —

F-6 Faulty Trunk Report X—→ —

F-7 Forced Acco unt Code X—→ — F-17 Flexible Assignment of Function Buttons X—→ — F-31 Follow Phone XN→ N F-35 Flexible Routing - FCCS —X—→

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page xiii

Page 24

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

F-36 FCCS Networking via IP —X

G-2 Group Call in g XX→→

H-1 Hotline XX→→ H-2 House Phone XX→→

H-4D H-5D

Hands-free Answer Back - D Hands-free Dialing/Monitoring - D

term

X—→ — X—→ —

H-9 Hotline - Outsid e XX→→

I-1 Immediate Ringing X—→ — I-2 Incoming Call Identification X—→ — I-3 Incoming Centra l Of fice Call to Tie-L ine Connecti on XX→→ I-4 Individual Trunk Access XX→→ I-5 Inter-position Transfer XX→→ I-6 Individual Attendant Access XX→→

I-7D I-8D

I-Hold Indication - D I-Use Indication - D

term

X—→ — X—→ —

I-9 Intercom Calling XN→ N

I-10D

Intermedia te Station Numb er Display - D

term

XX→→

I-11 Inter- Office Off-Hook Queuing XX→→ I-20 Immediate Ringback Tone X—→ — I-21 Internal Zone Paging XNEN

L-1 Lamp Check X—→ — L-3 Line Lockout X—→ — L-5 Least Cost Routing - 3/6-Digit XXE→

NEAX2400 IMX Business Features and Specifications

Page xiv

NDA-24221, Issue 3

Page 25

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

L-6 Last Number Called - Single-Line Station XX→→

L-6D L-7D L-8D L-9D

Last Numb er Called - D Line Reconnect - Same Line - D Line Reconnect - Other Line - D Line Pre-selection - D

term

X—→ — XX→→ XX→→ XX→→

L-10 LCR - Time Of Day Routing XN→ X L-11 Line Load Control X—→ — L-20 Line Load Control - Au to m atic X—→ — L-21 Line Load Control - MAT X—→ — L-24 List ed Directory Number X—→ — L-28 LDN Night Connection XN→ N L-30 LDN Night Connection - Outside XX→→

M-1 Meet-Me Paging XN→ N M-2 Miscellaneous Trunk Access X—→ — M-3 Miscellaneous Trunk Restriction X—→ X M-4 Multiple Console Operation X—→ —

M-7 Music On Hold X—→ — M-11 Meet-Me Paging - Attendant XN→ N M-15 Maintenance Printout X—→ — M-18 Maintenance A d m in istration Termin al (MAT) XX→→ M-19 Message Reminder XX→→

M-19D M-20D

Message Reminder - D

term

Multiple Line Operation - D

term

XX→→ XN→ N

M-23 Message Waiting Lamp Setting - Attendant XX→→ M-24 Multiple Call Forwarding - Busy Line XX→→ M-25 Multiple Call Forwarding - Don’t Answer XX→→

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page xv

Page 26

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

M-26 Message Center Inter face XX→→ M-30 Message Waiting Lamp Setting - Station XX→→ M-44 Multiple Call Forwarding - All Calls XX→→ M-47 Manual Signaling XN→ N M-48 Multi Channel Recording - DAT XN→ N M-84 MF Signaling - DID XX→→

M-85D

Message Waiting Indication - D

term

XX→→

M-101 MF ANI to SMDR XX→→

N-1 Night Connection - Fixed XN→ X N-2 Night Connection - Flexible XN→ X N-3 Non-delay Operation XX→→

N-7D N-8D

Non-exclusive Hold - D Non-square Line Assignment - D

term

X—→ — X—→ —

N-17 Night Connection Outside - System XX→→ N-28 Name Display - System XX→→

O-1 On-line Mainte nance XX→→ O-2 Outgoing Trunk Queuing XX→→

O-2D

Outgoing Trunk Queuing - D

term

XX→→

O-6 Off-Hook Alarm XX→→

O-7 Off-Hook Queuing XX→→ O-13 Overflow - UCD XX→→ O-16 Outgoing Trunk Queuing - Attendant XX→→ O-21 Outgoing Trunk Busy Announcements X—→ —

O-37D

Off-Hook Line Number Display - D

term

XX→→

Page xvi

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 27

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

P-1 Paging Access XX→→ P-2 Passing Dial Tone XX→→ P-3 Power Failure Transfer X—→ — P-4 Pushbutton Calling X—→ — P-5 Pushbutton Calling - Attendant Only X—→ — P-6 Pushbutto n to Rotary Conversion X—→ X P-7 Peg Count XX→→

P-9 Priority Call XX→→ P-10 Paging Transfer XX→→ P-11 Periodic Time Indication Tone X—→ —

P-13D P-14D P-15D

Prime Line Pickup - D Privacy - D

term

Privacy On All Lines - D

term

X—→ — X—→ — X—→ —

P-18 Privacy Release XN→ N P-30 Priority Pagi ng XN→ N P-57 Pad Lock X—→ — P-59 Personal Ringer XN→ N

R-2 Remote Access to Sy stem XX→→ R-3 Reserve Power X—→ — R-4 Restriction from Outgoing Calls X—→ X R-5 Rotary Dial Calling X—→ — R-6 Route Advance XX→→

R-7 Remote Ma intenance XX→→ R-16 Radio Paging XX→→ R-27 Route Restriction - Announcement X—→ — R-37 RS-464A PAD X—→ —

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page xvii

Page 28

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

R-49 Ringer Mute X—→ — R-51 Route Name Display XX→→

S-1 Single-Digit Station Calling XX→→ S-2 Special Dial Tone X—→ — S-3 Speed Calling - System XX→→

S-3D

Speed Calling - System - D

term

XX→→

S-4 Splitting X—→ —

S-4D

Splitting - D

term

X—→ —

S-6 Station-Controlled Conference X—→ — S-7 Station Hunti ng - Circula r XX→→ S-8 Station Hunti ng - Secreta ri al XX→→

S-9 Station Hunti ng - Terminal XX→→ S-10 Station Message Detail Recording (SMDR) XX→→ S-11 Station-to-S tation Calling XX→→ S-12 Station-to-Station Calling - Operator Assistance XX→→ S-13 Step Call XX→→ S-15 Serial Call XX→→ S-19 Single-Digit Feature Code X—→ — S-21 Speed Calling - Station XXE→ S-23 Speed Calling - Group XXE→

S-24D S-25D S-26D

Save And Repeat - D Service Display - D Speed Calling - One Touch - D

term

XX→→ XX→→ XX→→

S-27 Service Feature Peg Count XN→ N S-33 Software Line Appearance XN→ N S-61 Speed Calling Override - System XX→→

NEAX2400 IMX Business Features and Specifications

Page xviii

NDA-24221, Issue 3

Page 29

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

S-62 Station 5db PAD XX→→ S-64 Serial Call - Loop Release XX→→ S-99 Split Call Forwarding XX→ →

S-106 Slumber Time - Do Not Disturb XX→→ S-127

Serial Call - D

term

XX→→

S-129 SMDR Output Expansion - ANI/CPN XX→→

T-1 Tandem Switching of TIE Trunks - 2/4-Wire XX→→ T-2 Three-Way Calli ng XX→→

T-2D

Three-Way C a lling - D

term

XX→→

T-3 TIE Line Access XX→→ T-5 TIE Line Connection With Pad Control XX→→ T-6 To ll Denial/Toll D iv e rsion X—→ X T-7 Toll Restriction - 3/6-Digit XX→→ T-8 Trunk Answer from Any Station (TAS) X—→ — T-9 Trunk Group Busy Lamp XNEX

T-10 Trunk-to-Trunk Connection XX→ X T-12 Tenant Service XX→→

T-18D

Time Display - D

term

X—→ —

T-23 Trunk Line Appearance XN→ N T-28 Trunk-to-Trunk Third-Party Cancellation XX→→ T-62 Timed Reminder X—→ — T-63 Tone Block XX→→

U-1 Uniform Call Distribution (UCD) XX→→ U-3 Universal Sender X—→ —

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page xix

Page 30

NEAX2400 IMX Business Features (Cont inu ed)

LEGEND

X – Available — – Not Applicable N – Not Available E – Enhanced or Changed →→→→ – Feature carri ed over to next software series

Series 7300 Series 7400

Index Feature Description

Non-

Network

FCCS

Non-

Network

FCCS

V-1 Variable Timing Parame ters X—→ — V-2 Voice Call XX→→

V-2D V-3D

Voice Call - D

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Volume Control - D

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XX→→ X—→ —

W-1 WATS Access X—→ —

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 31

Attendant Camp-On with Tone Indication A-1

A-1 Attendant Camp-On with Tone Indicat ion

General Description

This feature permits the Attendant, when a desired station is busy, to hold an incoming call in a special waiting mode. The Attendant sends a distinctive Camp-On Tone Indication to the busy station. When that station becomes idle, it is automatically rung and connected to the waiting trunk party upon answering.

Operating Procedure

To activate Camp-On from the ATTENDANT CONSOLE [A-3]:

1. ATTENDANT CONSOLE [A-3] indicates incoming call.

2. Press the ANSWER or INCOMING CALL IDENTIFICATION [I-2] key.

3. Dial the busy telephone numb er; receive busy tone.

4. Press the RELEASE key; warning tone is sent and Camp-On is set.

To cancel Camp-On from the ATTENDANT CONSOLE [A-3]:

1. Press the loop key corresponding to held call; connect to the waiting trunk party.

2. Press the DEST key; hear busy tone.

3. Press the CANCEL key, automatically returns to the trunk party.

Service Conditions

1. Camp-On is controlled entirely from the ATTENDANT CONSOLE [A-3].

2. Only one incoming call may be camped-on to a particular station at any given time. Multiple Camp-On is not allowed.

3. Calls that remain camped-on for longer than the predetermined timing will initiate AUTOMATIC RECALL [A-8]. See VARIABLE TIMING PARAMETERS [V-1].

4. The camped-on statio n can answer a Camp-On call usi ng t he CALL HOLD [C-6] feature if per mitted via CLASS OF SERVICE - INDIVIDUAL [C-15].

5. When Camp-On is denied, the Attendant may place the incoming call into a hold mode by pressing the HOLD key.

6. The maximum number of simultaneous Camp-On’s per ATTENDANT CONSOLE [A-3] is 6. If ATTENDANT LOOP RELEASE [A-6] is provided, the maximum number is 12.

7. Camp-On may be denied if the busy station is:

a.) dialing or in the LINE LOCKOUT [L-3] mode. b.) listening to tone. c.) being rung. d.) already camped-on by a previous call. e.) protected from Camp-On by CLASS OF SERVICE - INDIVIDUAL [C-15]. f.) protected by DATA LINE SECURITY [D-12]. ASFC SFI 11 = 0. g.) being connec ted to an Attendant loop. h.) activating any conflicting feature, such as:

ATTENDANT OVERRIDE [A-7]

BOSS-SECRETARY OVERRIDE - D

BUSY VERIFICATION [B-3] CALL BACK [C-1] CALL HOLD [C-6] CALL TRANSFER [C-10, C-11, C-11D]

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[B-5D]

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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A-1 Attendant Camp-On with Tone Indication

Service Conditions (cont’d)

CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-17D] DATA LINE SECURITY [D-12] DATA PRIVACY ON DEMAND [D-17] DIAL ACCESS TO ATTENDANT [D-2] EXCLUSIVE HOLD - D EXECUTIVE RIGHT-OF-WAY [E-1, E1D] NON-EXCLUSIVE HOLD - D OFF-HOOK QUEUING [O-7] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D

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PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL - D

Note: In each of the above instances, the Attendant will receive reorder tone.

8. This feature can be denied on DICTATION ACCESS [D-3] an d PAGING ACCESS [P-1] connection s by assigned office data.

9. The ATTENDANT CAMP-ON WITH TONE INDICATION feature is limited to one call waiting per station line. The check to al low call waiting li mits this feature to calls on a steady 2-pa rty talking stat e with a trunk or another station. There is no limit to the number of lines to which this fe ature can be assigned.

10. CALL HOLD [C-6]: Attendant Camp-On is denied to a station that has a call on hold or to a station that has been placed on hold.

11. Any restr iction that prevent s a call from terminating directly at a stat ion a l s o preve nts a call from waiti n g at that station.

12. DATA LINE SECURITY [D-12]: Attendant Camp-On is denied to a station with this restriction.

13. STATION HUNTING [S-7, 8, 9]: This feature takes precedence over Attendant Camp-On. If all stations in the hunt group are busy, the call will wait at the called station.

14. LINE LOCKOUT [L-3]: A call is not allowed to wait on a line that has been locked out.

15. ATTENDANT CAMP-ON WITH TONE INDICATION is denied if the called station has activated CALL BACK [C-1], OUTGOING TRUNK QUEUING [O-2] or has another call waiting.

16. BUSY VERIFICATION [B-3]: This fe at ure is not allowed when a call is waiting. Attendant Camp-On is denied to a sta tion in a 3-way ca ll as a result of busy st a t ion verification.

17. CALL BACK [C-1]: Camp-On is denied if another station has activated the CALL BACK [C-1] feature toward the st ation.

18. CALL FORWARDING [C-2, 3, 5]: When Call Forwarding is in effect, the forwarding operation occurs before any call wa it ing is allowed. Once a cal l has been forwarded, the call may wait at the new station if call waiting is allowed.

19. HOT LINE [H-1]: Attendan t Camp -On is allowed toward the Hot Line.

20. THREE-WAY CALLING [T-2]: Calls are not allowed to wait on any station involved in a Three-Way Call.

21. DATA PRIVACY ON DEMAND [D-17]: Attendant Ca mp-On is denied to a user who has activated Dat a Privacy On Demand.

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[E-4D]

[N-7D]

[P-14D]

[V-2D]

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 33

Attendant Camp-On with Tone Indication A-1

Interactions

1. System Data 2, Index 2, Bit 5 will enable ATTENDANT LOOP RELEASE [A-6], which allows 12 calls to be camped-on to stations by Attendant Console.

2. The Attendant Console must first be provided.

3. Route Restrictions disallowing a call to terminate at a station will also disallow ATTENDANT CAMPON.

4. STATION HUNTING [S-7, 8, 9] and UNIFORM CALL DISTRIBUTION [U-1] take precedence over ATTENDANT CAMP-ON WITH TONE INDICATION. If all stations in the Station Hunting group are busy, the call will wait at the called station.

5. HOTLINE [H-1]: ATTENDANT CAMP-ON is allowed toward the Hotline.

6. TIE LINE ACCESS [T-3]: ATTENDANT CAMP-ON is deni ed to a s tation ove r a TIE Li ne (dis tant end) .

7. ATTENDANT CAMP-ON WITH TONE INDICATION and SERIAL CALL [S-15] are mutually exclusive.

8. ATTENDANT CAMP-ON WITH TONE INDICATION is usually denied to a station connec ted to ValueAdded Modules (VAM).

9. ATTENDANT CAMP-ON WITH TONE INDICATION is applicable only with incoming C.O. or TIE Line calls to a busy station. Attendant-assisted station-to-station calls cannot be camped-on.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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A-2 Attendant-Controlled Conference

General Description

This feature permits the Attendant to establish a conference among as many as eight parties. The conferees may consist of any combination of stations and/or trunks, whether inside or outside parties.

Operating Procedure

To activate ATTENDANT CONTROLLED CONFERENCE:

1. Station calls Attendant to request conference.

2. Attendant connects a party to one of the assigned line circuits.

3. Attendant sequentially calls all desired parties and connects them to the other line circuits on the conference.

4. Once all parties are connected, the conference leader with a push-button telephone may dial digit “0” to block additional participants, thereby assuring privacy.

5. If the conference leader dials the digit “#”, all conferees will be disconnected. Otherwise, the conference is terminated only after all parties have hung up.

6. To release from a conference circuit individually, a user must hang up. The remaining conferees may continue without interruption.

Service Conditions

1. Conference units are designed to provide adequate amplification, but the condition of the Central Office connections will affect transmission.

2. Conference extension numbers should be placed in a STATION HUNTING - TERMINAL [S-9] group with only the pilot number being published.

3. If the conference leader connected to the conference unit dials digit “#” during the course of the conference, all conferees will be disconnected.

4. The conference leader with a push-button telephone must be connected to level “0” of the conference circuit.

5. Override services such as BUSY VERIFICATION [B-3], ATTENDANT OVERRIDE [A-7] or EXECUTIVE Right-of-Way [E-1] are denied on conference call.

6. Additio nal hardware is re q uired to implement this feature.

Interactions

The Attendant Console must fir st be provided.

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Attendant Console A-3

A-3 Attendant Console

General Description

The ATTENDANT CONSOLE operates on a switched loop basis. Six Attendant loops terminate at each console via the associated po sition ci rcuit. Th e Attendant can answ er, origin ate, hold, e xtend and r e-enter cal ls throug h each loop. The number of calls may be effectively increased to 12 through use of the ATTENDANT LOOP RELEASE [A-6] feature.

Operating Procedure

Refer to the description of each service feature related to Attendant Console.

Service Conditions

1. Each ATTENDANT CONSOLE is equipped with dual handset jacks, one on either side. For training purposes, both jacks may be used simultaneously. For normal operation, the Attendant may choose the most convenient side.

Note: A drop in volume may be noticed while a second handset/headset is connected.

2. A console switched loop may receive a second call immediately upon release of the first, regardless of whether or not the call has been answered by a station when using the ATTENDANT LOOP RELEASE [A-6] feature.

3. A maximum of 4 consoles per PIM can be provided.

4. The maximum number of consoles allowed per system is:

1 IMG System: 16 4 IMG System: 60 IMX-U System: 60

5. The ATTENDANT CONSOLE is equipped with a digital time display.

6. The ATTENDANT CONSOLE is equipped with a numerical call waiting display.

7. When answering a CALL FORWARDING [C-2, 3, 5, 25] call, the Attendant can identify the called telephone number on display area instead of the trun k number by assigned System Data.

8. The Desk Console for Business System can display a maximum of 24-digit calling/called station number (telephone number) on the LCD. In addi tion, the calling numbe r of Cal ler ID service can be displayed.

9. The Desk C o nsole can displ a y 8-bit ASCI I characters.

10. Name Display is available when Name Display service is available for the D display is the same as that of the D

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11. The maximum number of digits for the Name Display are as shown below:

• 16 for the name assigned by the MAT

• 15 for the calling name sent from the Central Office

12. When the calling number is not received, the route/trunk number or the Central Office Code (COC) is displayed instead.

13. The Desk Console and the current Attendant Console can be used together in a system. However, the Attendant Console can dis play a maximum of 24 di git telephon e numbers and Caller I D information i s not displayed.

14. The data setting of the station number display pattern for the Attendant Console (SYS1, INDEX 82) is unavailable for the Desk Console.

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. The content of the n ame

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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A-3 Attendant Console

Service Conditions (cont’d)

15. A PA-CS33 circuit card is required. The switch setting for PA-CS33 (ATI) is shown below:

Switch Name Setting

SW16

1 OFF (fixed) 2 ON (fixed)

16. The Attendant Console must be accommodated in one LN only when used in the IMX-U system.

17. A terminating node (FPC) must be assigned in the FCCS network.

18. Identical system data related to Attendant Console should be programmed at all nodes.

19. A different destination for C.O. incoming call (ring down) cannot be set at each tenant group.

Interactions

There are no known interacti ons.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

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Attendant Keypad A-4

A-4 Attendant Keypad

General Description

This feature per mits the Attendant to dial all c alls from the ATTE NDANT CONSOLE [A-3] via a push- button PAD.

Operating Procedure

Refer to the description of each service feature related to Attendant Console.

Service Conditions

1. Whether the NEAX2400 IMX is equipped wit h DP or DTMF trunk lin es, signals fr om the ATTENDANT KEY PAD will be converted.

2. Via the key pad, the Attendant may originate calls, process incoming calls, and activate various service features. They are as follows:

a.) Pushbutton Calling [P-4] b.) Pushbutton Calling - Attendant only [P-5] c.) Rotary Dial Calling [R-5]

3. The ATTENDANT KEY PAD generates DC signals, which in turn are converted to either DP or DTMF signals by the Attendant interface circuit.

4. The key pad consists of twelve (12) keys used to generate digits 0 through 9, plus the “*” and “#” keys.

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A-5 Attendant Lockout

General Description

This feature deni es an Attendant th e ability to re- enter an establ ished trunk/stat ion connection wit hout being re called by the station.

Operating Procedure

No manual operation is required once this feature has been programmed into system data.

Service Conditions

1. This feature is, by definition, mutually exclusive with:

ATTENDANT OVERRIDE [A-7] BUSY VERIFICATION [B-3]

2. Lockout is inoperative on TRUNK-TO-TRUNK CONNECTION [T-10] when the release signal is not provided from the distant end.

3. Lockout is not used unless the feature is provided which gives 2-party hold capability. Without this capability, the completed call is removed from the ATTENDANT CONSOLE [A-3] loop, so the Attendant cannot reenter for assistance or any other purpose.

Interactions

1. ATTENDANT OVERRIDE [A-7]: In those cases where answer supervision is returned on TRUNK-TOTRUNK CONNECTIONS [T-10], the Attendant can override the busy condition by using the ATTENDANT OVERRIDE [A-7] feature.

2. TRUNK-TO-TRUNK CONNECTION [T-10]: Privacy is automatically disabled for TRUNK-TOTRUNK calls, if the release signal is not provided from the distant end.

3. SPLITTING [S-4]: The Privacy feature works with the SPLITTING [S-4] feature to cause automatic splitting.

4. Switched Loop Operation: Call processing is modified so that pressing a loop key does not cause the Attendant to be bridged on an esta blished call unl ess the Attendant is reca lled. An e xception is a TRUNKTO-TRUNK CONNECTION [T-10] when the release signal is not provided from the distant end.

5. ATTENDANT-CONTROLLED CONFERENCE [A-2]: When the Attendant reenters a conference connection to answer a recall, only the Attendant and the recalling station are connected together.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

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Attendant Loop Release A-6

A-6 Attendant Loop Release

General Description

This feature allows an ATTENDANT CONSOLE loop to become available for a second call as soon as the Attendant has directed the first call to a station, even if that station does not answer.

Operating Procedure

1. ATTENDANT CONSOLE indicates an incoming call.

2. Press the ANSWER or INCOMING CALL INDICATION [I-2] key.

3. Dial the desired telephone number; receive ringback tone.

4. Before the station answers, press the RELEASE key.

5. The loop is now available for another call.

Service Conditions

1. Unanswered calls will be routed to the Attendant within the predetermined time via AUTOMATIC RECALL [A-8]. See VARIABLE TIMING PARAMETERS [V-1].

2. If all Attendant Loop circuits are busy when AUTOMATIC RECALL [A-8] is activated, the system will automatically scan for an idle Loop every 8 seconds.

3. A maximum of six calls (one per Loop) may be released simultaneously from any single ATTENDANT CONSOLE.

4. This feature provides the Attendant with the equivalent of 12 switching loops.

5. In a MULTIPLE CONSOLE OPERATION [M-4], the Attendant who initiated the Loop Release will be recalled.

6. ATTENDANT LOOP RELEASE is only applicable to incoming trunk calls extended to an unanswered station or busy station (Camped-On).

7. Calls that are held by the Attendant, using the HOLD key, cannot be released from the ATTENDANT CONSOLE [A-3]. These calls remain on t he switche d loop unti l they ar e either extended b y the Atte ndant or abandoned by the calling par ty.

8. After the ATTENDANT LOOP RELEASE is activated, the Attendant cannot interact with the call until altered by the AUTOMATIC RECALL [A-8] feature.

9. ATTENDANT CAMP-ON: This feature, when active, permits the Attendant to CAMP-ON [A-1] to a busy called station. Upon ATTENDANT CAMP-ON WITH TONE INDICATION [A-1], the Attendant may release the call from the ATTENDANT CONSOLE [A-3].

Interactions

1. The Attendant Console must first be provided.

2. ATTENDANT LOOP RELEASE and CALL FORWARDING - DON’T ANSWER [C-3] on calls extended to a station via the Attendant Console (System Data 2, Index 6, Bit 7) are mutually exclusive.

3. ATTENDANT LOOP RELEASE is only applicable to incoming station or trunk calls extended to an unanswered station or busy station. See ATTENDANT CAMP-ON WITH TONE INDICATION [A-1].

4. Calls placed on CALL HOLD [C-6] by the Attendant Console are not released from the console. These calls remain on t he loo p until they are e ith er ext ended by the Attenda nt or aban doned by th e call ing pa rty.

5. A maximum of six calls per console can be released and stored in the system memory. A seventh call extended (unanswered/camped-on) will remain in the loop.

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A-6 Attendant Loop Release

Interactions (cont’d)

6. Calls processed via SERIAL CALL [S-15] are not released from the Attendant Console. These calls remain in the loop until completion.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

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Attendant Override A-7

A-7 Attendant Override

General Description

This feature permits an Attendant to enter a busy trunk connection within the NEAX2400 IMX, via the Attendant Console [A-3]. Upon activation, a warning tone will be heard by the connected parties, after which they will be connected with the Attendant in a three-way bridge.

Operating Procedure

1. Press the TKSL key.

2. Dial the desired trunk route (2 or 3 digits) and the identification numbers (3 digits).

3. Upon receiving busy tone, press the Busy Verification (BV) key.

4. A two-burst tone is sent to the connected parties.

5. The Attendant can now monitor or join the connection.

6. Press the RELEASE key to disengage.

Service Conditions

1. This feature may be utilized during trunk-to-trunk calls (COT, FX, WATS, CCSA, TIE Lines).

2. This feature cannot be activated when the connected stat ion/trunk is:

a.) dialing b.) connected to a three-way connection. c.) when a PRIVACY [P-14D, P-15D] feature is activated. d.) connected to a route programmed for Line/Trunk, Privacy, CDN 44:PRV. e.) listening to a tone (Dial, Reorder, Service Set, Busy, Ringback). f.) protected by DATA LINE SECURITY [D-12]. g.) being connec ted to an Attendant loop. h.) activating any conflicting feature, such as:

BUSY VERIFICATION [B-3] BOSS- SECRETARY OVERRIDE [B-5] CALL HOLD [C-6, C-6D] CALL TRANSFER [C-10, C-11, C-11D] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-17D] DATA LINE SECURITY [D-12] DATA PRIVACY ON DEMAND [D-17] DIAL ACCESS TO ATTENDANT [D-2, D-71] EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] EXCLUSIVE HOLD - D NON-EXCLUSIVE HOLD - D OFF-HOOK QUEUING [O-7] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D

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[P-14D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL [V-2]

In each of the above instances, the Attendant will receive reorder tone.

3. ATTENDANT OVERRIDE and ATTENDANT LOCKOUT [A-5] are mutually exclusive features.

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[E-4D] [N-7D]

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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A-7 Attendant Override

Service Conditions (cont’d)

4. Each tone burst i s 0.08 sec onds in du ration a nd is use d to ale rt both p arties that the Attendant is over riding the conversation.

5. This feature can be denied on DICTATION [D-3] and PAGING [P-1] connections by assigned ARTD data.

6. It is possible, via Syst em Data, to completely dis able the sending of warning t one during an ATTENDANT OVERRIDE connection. Normally the two burst Warning Tone is sent when the ATTENDANT OVERRIDE connection is initiated and then is repeate d approxima tely eve ry 15 seconds. The initial ton e burst is also disabled. If the trunk is connected to a D

OPE BV (Time Display)

After 5 seconds, the display returns to the normal Conference display, CONF.

7. ATTENDANT OVERRIDE is temporarily denied and reorder tone heard if an y of t he f oll owing features are active:

a.) EXECUTIVE RIGHT-OF-WAY [E-1]: If the called trunk is connected to a line on which

EXECUTIVE RIGHT-OF-WAY is being used. b.) Trunk Restri ct ion: If the called tie trunk was routed to reorder tone as a result of trunk restrict i on. c.) SPECIAL DIAL TONE [S-2]: If the called trunk is on hold. d.) ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]: If the called trunk is camped-on

to a busy station. e.) SERIAL CALL [S-15]: ATTENDANT OVERRIDE is denied to the parties held on the console. f.) ATTENDANT INTERACTION: During the normal operation of PBX features, situations may

arise whereby a trunk may be connected to an ATTENDANT CONSOLE [A-3]. While the trunk

is connected to the ATTENDANT CONSOLE [A-3] or is in queue at an ATTENDANT

CONSOLE [A-3], the Attendant at the Console or an Attendant at any other Console (when

multiple consoles are provided) is not allowed to bridge on the connection. The trunk must be

connected to a station in a talking mode in order for the ATTENDANT OVERRIDE feature to

function.

8. The ATTENDANT CONSOLE cannot specify a trunk accommodated in a different node in the FCCS network.

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, the display is as follows:

Interactions

1. With ATTENDANT OVERRIDE, the following trunk types may be verified (busy or idle status):

a.) One-way incoming trunks b.) One-way outgoing trunks c.) Bothway trunk

2. Trunks in a station-to-trunk connection or TRUNK-TO-TRUNK CONNECTION [T-10] can be verified when busy.

3. ATTENDANT LOCKOUT [A-5]: The Attendant is prevented from overriding a busy trunk which is connected to a loop held at the Attendant Console. Since the lockout feature applies only to calls held on an Attendant Console loop , ATTENDANT OVERRIDE of those trunks will be deni ed an d the Attendant will hear reorder tone.

4. CALL FORWARDING - ALL CALLS [C-5], BUSY [C-2] or DON’T ANSWER [C-3]: If an Attendant attempts to busy verif y an idle or busy s tation li ne that has activated the Call Forwardi ng feature , busy verification of the destination station will occur. If an Attendant attempts to busy verify an idle or busy station which is call forwar ded to the Attendant Console, ATTENDANT OVERRIDE will not be allowed.

NEAX2400 IMX Business Features and Specifications

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NDA-24221, Issue 3

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Attendant Override A-7

Interactions (cont’d)

5. DICTATION ACCESS [D-3]: ATTENDANT OVERRIDE will be denied towards the Dictation Access trunks.

6. PAGING ACCESS [P-1]: ATTENDANT OVERRIDE is denied to the Paging Access trunks.

7. DATA PRIVACY - CCIS [D-67] [D-68]: To prevent interruption of data transmission, the Attendant cannot override a trunk connected to a busy station line when the use r act iva tes this feature.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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A-8 Automatic Recall

General Description

This feature works as a timed reminder. When a call handled by the Attendant remains on hold, camped-on, or ringing unanswered for a fixed interval, the Attendant is automatically alerted.

Operating Procedure

No manual operation is required.

Service Conditions

1. AUTOMATIC RECALL [A-8] timing is preset in System Data at 30 seconds. See VARIABLE TIMING PARAMETERS [V-1] for other selectable timing choices.

2. If the Attendant reenters a held or camped-on trunk, timing is reset when the trunk is returned to the previous condition.

3. The Attendant Console buzzer will sound to signal Recall, provided no calls are being processed, in addition to the standard vi sual indication for incoming call s .

4. This feature is denied on INCOMING CENTRAL OFFICE CALL TO TIE LINE CONNECTION [I-3].

5. When an Attendant answers AUTOMATIC RECALL, either the dialed number or the calling telephone/ trunk number c a n be displayed (on System Data basis).

6. The indication on the ATTENDANT CONSOLE [A-3] follows DIGITAL DISPLAY - STATION [D-5]. When the dialed number (destina ti on) is displayed, the display is as follows:

Tenant Number: Blank Space Trunk Route Restriction Class: Blank Space Telephone Number: Dialed Number (Last Digits)

Interactions

1. This feature is available on calls extended to a branch PBX via a CENTRALIZED ATTENDANT SERVICE [C-20] (CAS) position.

2. System Data 2, Index 6, Bit 7. On a per-tenant basis, allow this Bit for CALL FORWARD - DON’T ANSWER [C-2 ] via the Attend ant Con sole. D uring t his oper ation , the ca ll will ri ng at th e called statio n for the time inter val set i n System Data 1 , Index 141 (ASYD 1 45 must be lon ger than 141) . The call is then forwarded a nd ri ngs at the for warded stat ion f or the t ime in terva l set in Inde x 145. If the call is still not answered, it will be recalled to the Attendant Console via the AUTOMATIC RECALL feature.

3. System Data 1, Index 70, Bit 0 (Called Number Display). This Bit does not affect the display on the Attendant Console for recalled calls. It is used for DIDs that have call forwarded to the Attendant or if the Attendant reenters the loop on an extended call before AUTOMATIC RECALL has taken place.

4. When a trunk call recalls back to the Attendant Console, the destination telephone number will display, and the SOURCE (SRC) LED will be lit. By pressing the SRC key, the display will change to the originating route a nd t runk number. By pressing the DEST key , th e di spl ay will change to the des ti na ti on station.

5. The station will continue to ring even as the call recalls to the Attendant Console. If the station should answer at the same time the Att endant answ ers t he rec alli ng call , a thr ee-way conver satio n will take pl ace (if conferencing is allowed and a conference card is programmed and installed). The Attendant can press the SRC, DEST, or TALK keys to achieve the desired conversation or pres s the RELEASE key to get out of the conversation.

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Automatic Recall - D

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A-8D

A-8D Automatic Recall - D

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General Description

This feature works as a timed reminder. When a D or NON-EXCLUSIVE HOLD [N-7D]) or during an unattended transfer for a variable, programmable period of time, the D

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is automatically alerted.

Operating Procedure

No manual operation is required.

Service Conditions

1. AUTOMATIC RECALL - D TIMING PARAMETERS [V-1] for other selectable timing choices.

2. If the D

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reenters a hel d or transferred cal l, timing is reset when the call is returned to a RECALL

position.

3. When a held call returns to the D flashing at 240 IPM occurs unt il the c all is retrieved. The upper LCD goes bla nk durin g recall. The si gnal occurs whether the D

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4. When an unattended transfer returns to the originator of the transfer, the D seconds (VARIABLE TIMING PARAMETERS [V-1]), if the release signal is not provided from the distant end. The LCD displays:

RECALL XXXX

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is on-hook or off-hook.

term

handled call remains on hold (EXCLUSIVE HOLD [E-4D]

timing is default in System Data at 30 seconds. See VARIABLE

, a continuous ring o f 0. 5 seco nds ON, 0.5 second s OFF, and an LED

term

will ring normally for 30

Transferred Transferring

Station Station/Trunk

XXXX

(Time Display)

Note: When the telephone number of the transferred/transferring station exceeds 8 digits, the last 8 digits are displayed.

However, a maximum of 16 digits transferring telephone number can be displayed on the middle line of LCD depending on the System Data.

5. When a D the AUTOMATIC RECALL - D

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

term

holds a call by NON-EXCLUSIVE HOLD [N-7D] during a THREE-WAY CALL [T-2D],

term

feature cannot be activated.

Page 15

Page 46

A-15 Announcement Service

General Description

This feature allows a user to hear a prearr an ged announcement when the user dials a predetermine d access code.

Operating Procedure

1. Lift the handset; receive dial tone.

2. Dial the announcement trunk access code.

3. Listen to the message from the announcement machine.

Service Conditions

1. This feature requires one of the following hardware alternatives:

a.) Central Office Trunk (COT) or 2W E&M trunk (TLT) and an announcement machine. b.) Digital Announcement Trunk (DAT).

2. The following connections are available:

a.) multi connection: many users or tie line trunks can connect to one announcement trunk at the

same time.

b.) single connection: at any given time, only one station/trunk can connect to one announcement

trunk.

3. This feature is also availa ble for tie line trunk access to announcement trunk.

4. This connection can be continuous until a user hangs up or it can be disconnected after 30 seconds. This function can be selected on a per announcement trunk basis.

5. Before connection t o the announcement machi ne is made, the system can be programmed to send rin gback tone.

6. When this feature is activ ated from a tie line, an ans wer supervision signal will be sent to the far end PBX.

7. ANNOUNCEMENT SERVICE can be provided for a maximum of 127 trunks, which include the announcement trunks for CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25].

8. This feature is avai lable from the Attendant Conso le. The Attendant dials the announcement trunk acces s code and li stens to a message from the announcement machine.

9. ANNOUNCEMENT SERVICE is provided to FCCS nodes that have no announcement trunk in the remote node.

Interactions

1. Each route connected to an announcement machine is also an EQP. The same route can be assigned as different EQP’s. However, it is best to separate EQP functions by route.

2. 8TLT, 16 COT, or 4DAT cards may be used.

NEAX2400 IMX Business Features and Specifications

Page 16

NDA-24221, Issue 3

Page 47

Alternate Routing A-16

A-16 Alternate Routing

General Description

This feature automatica lly routes ou tgoing on o r off-net call s over altern ate faciliti es when the first-choice trunk group is busy. The user selects the first-choice route by dialing the corresponding access code, and the equipment then routes the call through alternate trunk groups only if the first is busy. The NEAX2400 IMX will also add or delete digits, when necessary, to complete the call to the desired station.

Operating Procedure

No manual operation is required.

Service Conditions

1. No indication is provided to a user as to whether the call is routed over first-choice or subsequent choice facilities.

2. STATION MESSAGE DETAIL RECORDING [S-10] may be used in conjunction with this feature.

3. The same route ca n be included in two or more al ternative groups.

4. The total number of routes that can be included in a single route advance group is 15.

5. The total number of routes that can be contained in the system is 255.

6. The same route ca n be included in two or more al ternative groups.

7. The maximum number of trunks to be included in a route is 255.

8. ALTERNATE ROUTING [A-16] occurs only wh en t he dialed code accesses the first-choice trunk group in the ALTERNATE ROUTING list.

9. The outgoing call to the trunk belongi ng to the different node in th e FCCS network is avai labl e. For more detailed information, see the NEAX2400 IMX Fusion Network System Manual.

Interactions

1. ALTERNATE ROUTING may be affected by TOLL RESTRICTION -3/6 DIGIT [T-7]. For example, two routes of WATS provide the same service but for two se par ate Route Restriction Classes. Stations of one RSC will be allowed to advance to the second WATS route while the other RSC will not.

2. If LEAST-COST ROUTING [L-5] is used, ALTE RNATE ROUTING is not use d. However, they may be made available in the same system.

3. ALTERNATE ROUTING provides for no digit translation, therefore, only routes of the same type may be used. Keep this in mind when coordinating Route Advance groups consisting of DDD and FX routes.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 17

Page 48

A-17 Audible Indication Control

General Description

This feature allows th e Attendant to a djust the audi ble indication s provided to t he ATTENDANT CONSOLE [A-3].

Operating Procedure

The Attendant Console is equipped with a volume control that can raise or lower the internal speaker level. The volume control is located on the left side of the Attendant Console. The audible indication may also be turned off when required.

Service Conditions

Each Attendant Console can adjust the audible indications to the ambient noise level, or completely disable this feature where necessary.

Page 18

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 49

Account Code A-18

A-18 Account Code

General Description

This feature is an adjunct to STATION MESSAGE DETAIL RECORDING [S-10], which provides a use r wi th the capability to enter a cos t-accountin g or client-b illing code (up to 10 dig its) into the system befo re dialing a l ong distance number.

Operating Procedure

To enter an ACCOUNT CODE:

1. Lift the handset; receive dial tone.

2. Dial the feature access code; receive ser vice set tone.

3. Dial the ACCOUNT CODE (up to 10 digits).

4. Receive dial tone and dial the called number.

Note: Feature access code - Access code for ACCOUNT CODE entry will be a maximum of 3 digits. To enter an ACCOUNT CODE after an AUTHORIZATION CODE [A-20]:

1. Lift the handset; receive dial tone.

2. Dial the feature access code for AUTHORIZATION CODE and receive service set tone.

3. Dial the AUTH O RIZATION CO DE (up to 10 digits) and recei ve second service set tone.

4. Dial the ACCOUNT CODE and receive dial tone.

5. Dial the called number .

Service Conditions

1. The maximum number of digits for an ACCOUNT CODE is 10. There is no limitation to the number of account codes used per system.

Note: Service set tone after the feature access code can be eliminated by System Data. System Data is common for

ACCOUNT CODE, AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7].

2. A user can enter an ACCOUNT CODE of fewer digits t han the maximum length defined and indicate the end of entry by pressing the # key.

3. The user may decide if ACCOUNT CODE follows the AUTHORIZATION CODE (per tenant basis).

4. ACCOUNT CODE dialing is also eff ective while in CONSULTATI ON HOLD [C-17]. A special dial tone is received after entering the ACCOUNT CODE.

5. Stations are assigned this feature via Class of Service.

6. ACCOUNT CODES can be output in the SMDR record for calls handled with OUTGOING TRUNK QUEUING [O-2] and OFF-HOOK QUEUING [O-7].

Interactions

1. If FORCED ACCOUNT CODES [F-7] are used, ACCOUNT CODES, by definition, are not.

2. ACCOUNT CODE is also effective while in CONSULTATION HOLD [C-17]. A special dial tone is received after the ACCOUNT CODE.

3. When using this feature on a single-line telephone or D SYSTEM, GROUP, INDIVIDUAL or SPEED CALLING-ONE TOUCH (D

4. ACCOUNT CODES cannot be entered by a station upon answering an incoming trunk call. The ACCOUNT CODE can be entered by the Attendant Console before extending the call to a station.

term

, the user can use the SPEED CALL ING-

term

) to complete th e call.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 19

Page 50

A-18 Account Code

Interactions (cont’d)

5. The access code for ACCO U NT CODES is re stricted to a maximum of three dig its.

6. STATION MESSAGE DETAIL RECORDING [S-10] Split Billing (System Data Option): On tr ansferred calls, or incoming calls via the Attendant Console, the ACCOUNT CODE will be recorded in all the call records.

7. When OUTGOING TRUNK QUEUING [O-2] is initi ated, the ACCOUNT CODE will be r ecorded whe n the call is com pleted.

8. When a D recorded, if previously dialed.

term

user initiates t he LAST NUMBER DIALED [L-6 D] featur e, the ACCOUNT CODE wil l be

Page 20

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 51

Attendant Night Transfer A-19

A-19 Attendant Night Transfer

General Description

When the ATTENDANT CONSOLE [A-3] is in night mode, any operator calls (dial 0 calls) are automatically routed to a predetermined night statio n .

Operating Procedure

To answer night call :

1. The user dials the operator call code; receives ringback tone.

2. An operator call is automatically transferred to the night answer station.

3. The calling party hears ringback tone.

4. Ringing signal is sent back to the night station.

5. The night station goes of f-hook to ans wer the cal l. If neces sary, this station can t ransfer the ca ll to anothe r station within the sy stem or an out side part y, using th e CALL TRANSFER - ALL CALLS [C-11] f eature, or transfer to an o utsid e part y, usi ng TRUNK-TO-TRUNK CONNECTI ON [T-10] for incomi ng tie t runk calls to the operator.

Service Conditions

1. If the Night Station to which an operator call has been directed is busy, the calling party will receive a ringback tone until the Night Station becomes idle.

2. This service feature may be provided with NIGHT CONNECTION - FLEXIBLE [N-2] or NIGHT CONNECTION - FIXED [N-1] to a Night Station. The night connection station ca n al so be assigned as a Night Station for ATTENDANT NIGHT TRANSFER.

3. If the Night Station is set for CALL FORWARDING - ALL CALLS [C-5], operator calls terminated to that station will be forwarded to the designated station.

4. The Night Station can be assigned as a station in a STATION HUNTING [S-7, 8, 9] group.

5. One Night Station per tenant is available in multi-tenant arrangements.

6. The Night Station c an set CALL FORWARDING - ALL CALLS [C- 5], CALL FORWARDING - BUSY LINE [C-2], CALL FORWARDING - DON'T ANSWER [C-3] to another stat ion. When the Night Sta tion has set CALL FORWARDING - BUSY LINE [C-2] to Attendant, the call is placed in a queue until the Night Station becomes idle. When the Night Station has set CALL FORWARDING - DON'T ANSWER [C-3] to Attendant, the call is not forwarded, and the station keeps ringing.

7. PRIORITY C A LL [P-9] and OFF -H OOK ALARM [O-6] a re not routed by this funct ion.

8. The Night Station can be assigned as a station in a UCD [U-1] group.

9. If an incoming call terminates at the Night Station assigned by NIGHT CONNECTION - FIXED/ FLEXIBLE [N-1, 2], and the station has set CALL FORWARDING - ALL CALLS [C-5] to the ATTENDANT CONSOLE [A-3], the incoming call will be forwarded to a Night Station assigned by ATTENDANT NIGHT TRANSFER [A-19].

10. This operation is not applicable to LDN calls. Refer to LDN NIGHT CONNECTION [L-28] for more details.

11. Operator calls from a station or TIE LINE trunk in a satellite system (CAS [C-20]) can be transferred to the Night Station.

12. Programmed Night Stations can use CALL HOLD [C-6], CALL TRANSFER [C-10, 11] and THREEWAY CALLING [T-2], provided these features are programmed into the CLASS OF SERVICE INDIVIDUAL [C-15].

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 21

Page 52

A-19 Attendant Night Transfer

Service Conditions (cont’d)

13. Operator ca lls after Consultation Hold is not transferred to the Night St ation.

14. Individual Attendant calls are not transferred to the Night Station assigned by ATTENDANT NIGHT TRANSFER.

15. The Night Station can set CALL FORWARDING - ALL CALLS - OUTSIDE [C-28], CALL FORWARDING - BUSY LINE - OUTSIDE [C-60], and CALL FORWARDING - DON'T ANSWER OUTSIDE [C-74].

16. When a DIT call terminates to a station that has set CALL F ORWARDING - ALL CALLS [C-5] to Attendant, the call will be fo rwarded to a Night Station assigned by thi s ser vice.

17. In case a station places an incoming call on hold and calls an Attendant, this service is not activated and the station receives reorder tone (including CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-2]).

18. An incoming call is transferred to a station in the same node that accommodates the calling station/trunk in the FCCS network.

19. A telephone number cannot be used (must be Physical Station Number).

Interactions

1. There can be only one ATTENDANT NIGHT TRANSFER station per tenant.

2. The ATTENDANT NIGHT TRANSFER telephone number must be programmed using the MAINTENANCE ADMINISTRATION TERMINAL [M-18] (MAT). This t elephone number may be th e same number as the NIGHT CONNECTION-FIXED/FLEXIBLE [N-1, N-2] number, but each must be individually assi gned. PRIORITY CALL [ P-9] and OFF- HOOK ALARM [O-6] cal ls cannot be answered by the ATTENDANT NIGHT TRANSFER station.

3. Stations CALL FORWARDING [C-2,3,5] calls to the operator (dial 0) will be directed to the ATTENDANT NIGHT TRANSFER station.

4. CALL WAITING [C-12]: This feature cannot be activated at the ATTENDANT NIGHT TRANSFER station for operator directed (dial 0) calls.

5. STATION HUNTING [S-7,8,9]: If the ATTENDANT NIGHT TRANSFER st ation is in a stat ion hunti ng group and all stations in the group are busy, the call will wait in queue at the ATTENDANT NIGHT TRANSFER station and will be answered by the first available station in the hunt group.

6. A telephone number cannot be used (must be Physical Station Number).

Page 22

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 53

Authorization Code A-20

A-20 Authorization Code

General Description

An AUTHORIZATION CODE is a numerical c ode dialed by us ers (up t o 1 0 digits) , which will overri de th e sta tion CLASS OF SERVICE - INDIVIDUAL [C-15] for facility access restriction.

The AUTHORIZATION CODE can be masked on the D CODE DISPLAY ELIMINATION [A-99].

When a wrong code is received from a station/trunk, detailed information on the unauthorized user is output as System Message [26-M]. This message is Toll Fr aud Re por t.

Operating Procedure

There are two procedures for entering an AUTHORIZATION CODE in the system database. One of the following choices will be employed:

Procedure 1

• Without an ACCOUNT CODE [A-18]:

1. Lift the handset and receive dial tone.

2. Enter the feature Access Code and receive service set tone.

3. Enter the AUTHORIZATION CODE (up to 10 digits).

4. Receive dial tone.

5. Enter the number to be called.

Note:

Procedure 2 (only for LEAST COST ROUTING [L-5] calls)

Note:

The feature access code for AUTHORIZATION CODE will be a maximum of three digits.

• With an ACCOUNT CODE [A-18]:

1. Lift the handset and receive dial tone.

2. Enter the feature Access Code and receive service set tone.

3. Enter the AUTHORIZATION CODE and receive second service set tone.

4. Enter the ACCOUNT CODE [A-18] and receive dial tone.

5. Enter the number to be called.

• Without an ACCOUNT CODE [A-18]:

1. Lift the handset and receive dial tone.

2. Enter the number to be called.

3. If an AUTHORIZATION CODE is required, the caller will receive special dial ton e.

4. If special dial tone is recei ved, enter the AUTHORIZATION CODE (up to 10 digit s) or the call is denie d.

• With an ACCOUNT CODE [A-18]:

1. Lift the handset and receive dial tone.

2. Enter the feature access code for the ACCOUNT CODE [A-18] and receive service set tone.

3. Enter the ACCOUNT CODE [A-18] and receive dial tone.

4. Enter the number to be called.

5. If AUTHORIZATION CODE is required, the caller will receive special dial tone.

6. If special dial tone is received, enter AUTHORIZATION CODE (up to 10 digits) or the call is denied.

The feature access code for ACCOUNT CODE will be a maximum of three digits.

term

display if necessary using the AUTHORIZATION

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 23

Page 54

A-20 Authorization Code

Service Conditions

1. A maximum of 10 digits for AUTHORIZATION CODE can be dialed, and 8 digits will be registered on STATION MESSAGE DETAIL RECORDING [S-10].

2. The maximum number of AUTHORIZATION CODES is 4,000. This number is dependent upon system configuration.

These specifications are based on the digits being assigned as follows:

1st digit: A (when A equals a unique digit from 0 - 9) 2nd digit: B - C (when b, c equal any two un i que digits from 0 - 9) 3rd digit: D-E (when d, e equal any two unique digits from 0 - 9) 4th digit: F-G-H (when f, g, h equal any three uni que digits from 0 - 9) 5th - 8th digits: Any combination 0 - 9 9th & 10th digits: Assigned using the checksum. These are for validation purposes only.

See ETI: 091 for more detai l s .

Note: See ETI: 082 for details on AUTHORIZATION CODE/FORCED ACCOUNT CODE [F-7] assignment.

3. Service set tone is common to AUTHORIZATION CODE, ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7], but can be eliminated by System Data as required.

4. AUTHORIZATION CODE and FORCED ACCOUNT CODE [F-7] cannot be provided simultaneously for the same tenant group. System Data determines, on a per-tenant basis, whether AUTHORIZATION CODE or FORCED ACCOUNT CODE [F-7] is used.

5. AUTHORIZATION CODE dialing (Procedure 1) is also effective with CONSULTATION HOLD [C17]. Special dial tone is received instead of dial tone after AUTHORIZATION CODE.

6. Procedure 2 is effective only for LEAST-COST ROUTING - 3/6-DIGIT [L-5] calls.

7. Stations must be assigned for Procedure 1 and 2 via CLASS OF SERVICE - INDIVIDUAL [C-5] programming in System Data.

8. In Procedure 1, System Data can determine, on a per-tenant basis, whether or not an ACCOUNT CODE [A-18] follows the AUTHORIZATION CODE.

9. Assigned AUTHORIZATION CODES can be used for the REMOTE ACCESS TO SYSTEM [R-2] function.

10. OG TRUNK QUEUING [O-2] and OFF-HOOK QUEUING [O-7] can be set according to the Service Feature Class of the user’s AUTHORIZATION CODE.

11. AUTHORIZATION CODE can be recorded in the STATION MESSAGE DETAIL RECORDING [S-10] for Procedure 2.

12. A maximum of 10 digits for AUTHORIZATION CODE is not included in the information block of Condition B on the SMDR output format.

13. The registered/non-registered condition of the AUTHORIZATION CODE is not included in the information block of Conditi o n B on the SMDR output format.

14. Attendant cannot activate this feature by Procedure 1.

Interactions

1. If FORCED ACCOUNT CODES [F-7] are used, AUTHORIZATION CODES are not used within the same tenant.

2. AUTHORIZATION CODES may be used in conjunction with ACCOUNT CODES [A-18].

3. When assigning an AUTHORIZATION CODE Restriction of 1 in AATC, the RSC must be constructed in ARSC.

4. AUTHORIZATION CODES can be unrestricted or assigned one of 15 Route Restriction Classes (RSC)

- 15.

NEAX2400 IMX Business Features and Specifications

Page 24

NDA-24221, Issue 3

Page 55

Authorization Code A-20

Interactions (cont’d)

5. There are no restrictions regarding the first digit of AUTHORIZATION CODES, except what is programmed in AMND. Tenant 0 does not conflict with the PBX numbering plan. This is true when separate tenant tables are provided. If common tenant tables are used, a conflict between LCR(S) and OGC(A), used with SMDR, will occur.

Note: The access code to the service feature AUTHORIZATION CODE must be assigned within the PBX numbering plan.

6. If ASPA, SRV = LCR (Least Cost Route Selection) / LCRS (Register Sender LCR) AH parameter is assigned as data “1”, the request for an AUTHORIZATION CODE is determined by the ARSC assignment of the station in relationsh ip to the chosen route.

7. When a D CODE will be recorded if previously dialed.

8. The AMND command determines the length of AUTHORIZATION CODES, based on the first digit of the code.

9. AUTHORIZATION CODES are recorded by STATION MESSAGE DETAIL RECORDING [S-10], Procedure 2.

10. AUTHORIZATION CODES cannot be entered by the Attendant Console.

11. PEG COUNTS [P-7] of invalid AUTHORIZATION CODES are not available.

12. AUTHORIZATION CODES can be dialed by a user when establishing a CONSULTATION HOLD [C17] connection.

13. For Procedure 2, LCR(S) must be provided.

term

user initiates the LAST NUMBER DIALED [L-6D] feature, the AUTHORIZATION

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 25

Page 56

A-21 Automatic Trunk Test

General Description

The AUTOMATIC TRUNK TEST capability provides a functional test on a l arge number of trunks at a prearrange d time. The results of the test are reported at the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M18]. The test can include: Ringback Tone Test , 1 KHz Test Tone and Trunk Sele ction Test, by hav ing the proper tes t trunk termination at the distant office.

Operating Procedure

To activate the AUTOMATIC TRUNK TEST, input the route and trunk number to b e tested by using the TTLC command:

1. Input the TTLC and ATTD command.

2. The system will prompt for either Immediate or Scheduled Execution of this feature. If Scheduled execution is chosen, the time when the test begins is entered via the MAT.

3. The system will ask for the route number to be tested as RT on CRT.

4. Input a route number from 1 - 255.

5. The system will ask for the trunk number(s) to be tested as TK on CRT.

6. Input the trunk number from 1 through 255. Input the trunk number(s) to be tested as the test goes from TRK NUMBER to TRK NUMBER.

7. The system will execute th e tr unk t est based on the data inp ut above. Test results will be printed out after all trunks have been tested.

Service Conditions

1. Additional hardware required consists of one LTST (PH-M16) card, one 8TLT card, and one line circuit and LTST cable.

2. Trunks are tested in conjunction with the con necting office throug h t he selected trunk, on a one- at- a- time basis. The following different trunk functions can be tested on all trunks in a specified group:

a.) trunk selection, b.) detection of ringback tone sent back from the co nnecting office after test number outpulsing, c.) detection of test tone (1 kHz) returned from AUTOMATIC TRUNK TEST facility if provided at

the connecting office.

3. As part of the AUTOMATIC TRUNK TEST fa cility , an AUTOMATIC TRUNK TEST i s pro vided at the NEAX2400 IMX to answer incoming test calls. Upon terminating the incoming test call from the originating office thr ough a select ed test tr unk , the AUTOMATIC TRUNK TEST generates a 1 kHz tone to the originating office as an acknowledgment signal.

4. If scheduled execution is chosen, the time when the test begins is entered via the MAT. The MAT is dedicated to the AUTOMATIC TRUNK TEST function from the time the test is ordered until the completion of the test.

Interactions

1. A four-wire TIE Line must be provided wit h the AUTOMATIC TRUNK TEST. See TIE LINE ACCESS

[T-3] for details of the required programming.

2. The test station must be located in the same LP as the PH-LTST circuit card.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 57

Authorization Code - Tie Line Incoming Routes A-29

A-29 Authorization Code - Tie Line Incoming Routes

General Description

This service feature offers an outside party the ability to enter an AUTHORIZATION CODE [A- 20] through an incoming TIE Line trunk.

Operating Procedure

When the incoming route is restricted or when an AUTHORIZATION CODE [A-20] is always required:

1. The called number, office code, and terminal number are received by the TIE Line trunk.

2. The outside calling party hears a special dial tone.

3. Dial the AUTHORIZATION CODE [A-20].

a.) The connection is established when the AUTHORIZATION CODE [A-20] is valid. b.) Busy tone is sent to the calling party when the AUTHORIZATION CODE [A-20] is invalid.

Service Conditions

1. The outside calling party mu st be able to g enerate DTMF signals to the NEAX2400 IM X when enterin g AUTHORIZATION CODE [A-20].

2. An AUTHORIZATION CODE [A-20] can be used for incoming call s to a uniform st ation or for LEASTCOST ROUT IN G [L-5] tande m connections.

3. CALL WAITING - TERMINATING [C-12] is available when the called station is busy, after the AUTHORIZATION CODE [A-20] is entered and validated.

4. INTER-OFFICE OFF-HOOK QUEUING [I-11] is available if the called route is busy, after the AUTHORIZATION CODE is entered and validated.

5. Through programming, the system defines the AUTHORIZATION CODE [A-20] to be required for all TIE Line incoming calls or when a restriction is encountered. This is assigned on a per-tenant basis.

Note: There are two methods of AUTHORIZATION CODE as signment - Full Implementation an d the Checks um. In the Full

Implementation method, the whole AUTHORIZATIO N CODE is assigned in the AATC command, and System Dat a 1, Indexes 12, 13,& 14 are assigned 00H. In the Checksum method, partial assignment for each AUTHORIZATION CODE is assigned in the AATC command. The last one or two digits (programmable option) are determined by the system according to the data assignments in ASYD, System Data 1, Indexes 12, 13, & 14 .

Interactions

1. If FORCED ACCOUNT CODES [F-7] are used, AUTHORIZATION CODES-TIE LINE INCOMING ROUTES are not allowed within the same tenant.

2. AUTHORIZATION CODES-TIE LINE INCOMING ROUTES may be used in conjunction with ACCOUNT CODES [A-18].

3. When assigning an AUTHORIZATION CODE Restriction of 1 in AATC, the RSC must be constructed in ARSC.

4. AUTHORIZATION CODEs can be unrestricted or assigned one of 15 Route Restriction Classes (RSC 1 to 15).

5. There are no restrictions regarding the first digit of AUTHORIZATION CODEs, except what is programmed in AMND. Tenant 0 does not conflict with the PBX numbering plan.

Note: The access code to the feature AUTHORIZATION CODE - TIE LINE INCOMING ROUTES must be assigned within

the PBX numbering plan.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 27

Page 58

A-29 Authorization Code - Tie Line Incoming Routes

Interactions (cont’d)

6. If ASPA, SRV: LCR (Least Cost Route Selection) / LCRS (Register Sender LCR) AH parameter is assigned as data “1”, the request for an AUTHORIZATION CODE is determined by the ARSC assignment of the station in relationship to the route chosen. For AUTHORIZATION CODE - TIE LINE INCOMING ROUTES, no RSC is assigned against the incoming TIE Line, therefore, AUTHORIZATION CODEs are always required. Trunk connection will be determined against the RSC of the dialed code.

7. When a D

term

user initiates the LAST NUMBER CALLED - D

AUTHORIZATION CODE will be recorded if previously dialed.

8. The AMND command determines t he length of AUTHORIZATION CODEs based on the firs t digit of th e code.

9. AUTHORIZATION CODEs are recorded by STATION MESSAGE DETAIL RECORDING [S-10].

10. AUTHORIZATION CODEs cannot be entered by the Attendant Console.

11. PEG COUNTS [P-7] of invalid AUTHORIZATION CODEs are not available.

12. AUTHORIZATION CODEs can be dialed by a user, when establishing a CONSULTATION HOLD [C17] connection.

13. For Procedure 2, LCR(S) must be provided.

14. For senderized TIE Lines, see UNIVERSAL SENDER [U-3]. Also, the ANND command must be programmed for senderized TIE Lines. If other services, such as, STATION MESSAGE DETAIL RECORDING [S-10] and LEAST-COST ROUTING [L-5], the AMND command will be programmed. If digit translation is required, go to the ASTP and AOSP command.

15. MISCELLANEOUS TRUNK RESTRICTION [M-3]. Restrictions to TIE trunks are determined by the Route Service Class (RSC) assigned to the AUTHORIZATION CODE.

term

[L-6D] feature, the

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 59

Automatic/Manual Intercom A-30

A-30 Automatic/Manual Intercom

General Description

This feature permits multiple D their idle/busy st at us. An INTERCOM member can optionally override a not her INTERCOM station in a two-party INTERCOM connection. This ser vice is referre d to as INTERCOM BRIDGE. INTERCOM servi ce is separated into two types, AUTOMATIC INTERCOM (AICM) and MANUAL INTERCOM (MICM).

Automatic Intercom

All stations in the INTERCOM group are alerted simultaneously with a lamp indication. Ringing is directed to one predefined station, as in a b utton and buzzer INTERCOM arrangement.

Manual Intercom

All stations in the INTERCOM group are called simultaneously with a lamp indication. The calling INTERCOM station manually sends a one-second tone to the called INTERCOM signal station, as in a button and buzzer INTERCOM arrangement.

term

users to simultaneousl y call all t he station s in a preassi gned group, re gardless of

Operating Procedure

• AUTOMATIC INTERCOM

To initiate an Automatic INTERCOM call:

1. The INTERCOM station presses the AICM key and goes off-hook (within 5 - 10 seco nds).

2. The INTERCOM station will hear ringback tone. A specified station rings.

3. One of the called INTERCOM group stations answers the call and is connected to the calling station.

To answer an Automatic INT ERCOM call:

1. The AICM key will flash, indicating an incoming INTERCOM call. The called station will also ring according to the preassigned system parameters.

2. If the called station is already engaged in a conversation with a non-INTERCOM call, the station may press the A IC M key after pressing the HOLD key. Ringin g will stop.

To bridge into an Automatic INTERCOM call:

1. When two stations are engaged in an INTERCOM call, a third station in the same INTERCOM group presses the AICM key and goes off-hook.

2. A three-party conference is established. The called stations may hear a Warning Tone when the station bridges into the cal l. This Warning Tone is pre-a ssigned in System Data.

• MANUAL INTERCOM

To originate a Manual INTERCOM call:

1. A station presses the MICM key and goes off-hook (within 5 seconds).

2. The station will hear ringback tone.

3. The calling station sends a chime to the INTERCOM station by pressing the SIG key.

4. When one of the called INTERCOM station s answers the call, th e calling st ation will be connected. Also , all stations in the group share the common talk path and can pic k up an unanswered INTERCOM cal l.

To answer a Manual IN TERCOM call:

1. The MICM key will flash, indic atin g an inco ming INTERCOM c all. The ca lled s tati on may also hea r one second of ringing from the calling INTERCOM station.

2. If the called station in the INTERCOM group is already engaged in a conversation with a nonINTERCOM call, the station may press the MICM key after pressing the HOLD key.

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Page 60

A-30 Automatic/Manual Intercom

Operating Procedure (cont’d)

To bridge into a Manual INTERCOM call:

1. When two stations ar e engaged in an INTERCOM call, a third st ation, belong ing to the sa me INTERCOM group, wi ll press the MIC M key and g o off-hook.

2. A three-party conference is established. The called stations may hear a Warning Tone when the station bridges into the cal l. This Warning Tone is pre assigned in System Data.

Use of the SIG key:

1. The Manual INTERCOM Signal (SI G) key is operat ional at all ti mes. An INTERCOM call is not required. If the signaled station is ringing from another call, the Manual INTERCOM signal will interrupt that ringing.

• PRIME LINE PICK UP - D

term

The D

may be programmed to seize the incoming call on the AUTOMATIC, MANUAL, or DIAL

term

[P-13D]

INTERCOM [D-87] line s before the Prime Line . If two inc oming call s terminate simultane ously to the Prime Line and the MICM line , when the use r goes off -hook, PRIME LINE PICK UP- D

term

[P-13D] will seize the MICM line b efore the Prime Line . If only t he Prime Li ne is ri nging when t he user goe s off-ho ok, PRIME LINE PICK UP-D

term

[P-13D] will seize the Prime Line.

Service Conditions

1. Only D

2. All members of the same INTERCOM group must be assigned in the same Module Group (MG).

3. Up to 16 stations may be assigned to one INTERCOM group. Each station in the INTERCOM group can be assigned as both a Manual and Automatic INTERCOM member of two different groups.

4. No more than one connection can be established at the s ame ti me in one INTERCOM group.

5. A three-party conference can be established in an INTERCOM group if INTERCOM Bridge service is available. If a fourt h party tries to activate INTERCOM Bridge service, the connection will be denied.

6. The maximum number of INTERCOM groups (Automatic or Manual) in a NEAX2400 IMX PBX is 50 per MG.

7. It is possible to assign one group of stations as an AICM group, Dial INTERCOM group, and an MICM group at the same time.

8. The DISTINCTIVE RINGING [D-10] s ent from an incoming AI CM station takes pri ority over the ri nging of multi-line appearances.

9. Service features normally available to multi-line appearances are not available for INTERCOM lines.

10. INTERCOM lines cannot be held with the activation of the HOLD key.

11. When MANUAL SIGNALING [M-47] is performed by a user, this ringing (one second) takes priority over any other incoming call indications from the multi-line appearance.

12. When a station is moved from one INTERCOM group to another INTERCOM group, through system commands, the AICM or MICM key on the associated D

13. Port traffic and station PEG COUNT [P-7] reports will not record the use of the INTERCOM feature.

14. Dedicated feature keys on the D key can be used for hands-free operation.

15. FCCS link is not available for this feature.

term

s can be assigned as a member of an INTERCOM group.

term

cannot be used while on an INTERCOM call. Only the SPEAKER

must be cancelled before the change is made.

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Automatic/Manual Intercom A-30

Interactions

1. The RECALL key will not operate on an INTERCOM call.

2. THREE-WAY CALLING [T-6] must first be provided.

3. The AICD Command must be assigned before the AKYD command.

4. When assigning the PRI parameter in AKYD, the following data selections are available.

Priority PRI 1 2 3

0Prime Line- 1 Dial Intercom Prime Line 3 Automatic Intercom Prime Line 3 Manual Intercom Prime Line 4 Automatic Intercom Manual Interc o m Prime Line

5. No progr amming is required to enable th e SIG key to remain active at al l tim es.

6. The SIG key, when pressed by a calling station, will interrupt other ringing signals at the called station.

7. Hands-Free operation is available with AUTOMATIC/MANUAL INTERCOM. When an incoming call terminates to a station, by pressing the SPEAKER key, the line seized is based on the PRI assignment of the AKYD command.

8. MANUAL SIGNALING [M-47] will not operate if the DATA key has been pressed.

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A-52 Account Code - Attendant

General Description

This featur e provides th e ATTEND ANT CONSO LE [A-3] wi th the capabi lity to ente r an Account C ode into the system after talking with a CO outgoing/incoming call.

Operating Procedure

The Attendant talks with the CO trunk call.

1. Press the START key.

2. Dial the Account Code feature access code. Service set tone is heard.

3. Dial the Account Code (up to 10 digits).

4. Dial the desired telephone number.

Service Conditions

1. The Account Code may be a maximum of 10 digits.

2. When the Account Code is entered again for the same call and station, the last code entered will be recorded on SMDR [S-10, 47].

3. Account Code dialing is available for an ATTENDANT CONSOLE [A-3] connected to a trunk.

4. The feature access code for Account Code will be a maximum of 3 digits.

5. An Attendant can ent er an Accoun t Co de of f ewer digit s tha n the max imum lengt h defi ned, i ndicat ing th e end of entry by the pound “#” key.

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All Zone Paging A-53

A-53 All Zone Paging

General Description

This feature provides both the Attendant and a user with dial access to multiple zone paging equipment.

Operating Procedure

To operate from a stat ion:

1. The station goes off-hook; receives dial tone.

2. The station dials the ALL-ZONE PAGING access code.

3. Connections to multiple paging equipment are established.

Service Conditions

1. This feature allows only Paging access. PAGING TRANSFER [P-10] and MEET-ME PAGING [M-11] are not provided.

2. A maximum of seven Paging Zones can be accessed simultaneously.

3. When a user or an ATTENDANT CONSOLE [A-3] has a held sta tion or trunk, this featu re is not activated.

4. If the Paging trunk is busy, the Paging connection is not established to the busy zone. PRIORITY PAGING [P-30] access code + ALL- ZONE PAGI NG [A-53] access code dialing is possible. Even if this dialing operation is performed, the PRIORITY PAGING [P-30] function is not activated when the line is busy; i.e., it has the same result as ALL-ZONE PAGING access code dialing.

5. One trunk circuit is required for each PAGING ACCESS [P-1].

6. Amplifiers and speakers must be customer provided.

7. Where TENANT SERVICE [T-12] is provided, separate access codes and hardware should be provided for each tenant.

8. The ALL-ZONE PAGING access code is three digits maximum. (Outgoing Call Alternative [OGCA])

9. Both the COT card and the TLT card can be used as the paging trunk.

10. Loop signaling is the recommended signaling type.

11. This feature can be activated via FCCS.

Interactions

1. MEET-ME PAGING [M-1, 11] and ALL-ZONE PAGING [A-53] can be pro vided simultaneously in the same system.

2. To directly answer ALL-ZONE PAGING by the Attendant Console, the Paged party should use the INDIVIDUAL TRUNK ACCESS [I-4] feature.

3. Paging is limited to stations , Attendant Cons oles, or TI E Trunks. Oth er parties (CO trunk ca lls) must hav e the Attendant Console or user perform the Paging operation.

4. BUSY VER IFICAT ION [ B-3], EXECU TIVE RI GHT- OF-WA Y [E-1 ]: Thes e featu res will be den ied if the Paging route has been assigned for Privacy. Verify the data in the Assignment of Route Data command, ARTD, CDN 44:PRV. If TCL is assigned as Data 8, CDN 44:PRV is not required.

5. For simple ALL-ZONE PAGING, assignments in ASFC are not required. Refer directly to the other Paging service features, such as PAGING TRANSFER [P-10].

6. The Attendant Console can dial Priority Page access code and release a station.

7. When disconnecting from a Paging tr unk, the trunk becomes idle immediately.

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A-53 All Zone Paging

Interactions (cont’d)

8. ALL-ZONE PAGING is not possible from CONSULTATION HOLD [C-17].

9. CALL HOLD [C-6]: A Paging trunk cannot be placed on Call Hold.

10. The D

11. If Priority Page is to be used with ALL-ZONE PAGING in ARTD, CDN 6:TCL must be assigned as Data

12. Priority Page access will not disconnect an Attendant Console engaged in a Paging trunk connection.

term

LCD display indicates BUSY when the Paging trunk is Busy. Reorder tone is returned.

8, Page with ringback tone. SYS1, Index 73 affects the operation of Page routes assigned Page with ringback tone. Therefore, if the Priority Page is used with ALL-ZONE PAGING, then MEET-ME PAGING [M-1, 11] and PAGING TRANSFER [P-10] are not available to the system.

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Announcement Service - Attendant A-59

A-59 Announcement Service - Attendant

General Description

This feature allows the Attendant, via the ATTENDANT CONSOLE [A-3], to hear a prearranged announcement when the Attendant dials a predetermined access code.

Operating Procedure

1. Press an idle loop key.

2. Dial the announcement trunk access code.

3. Listen to the message from announcement machine.

Service Conditions

1. This feature requires one of the following hardware alternatives:

a.) Central Office Trunk (COT) or 2W E&M Trunk and announcement machine. b.) Digital Announcement Trunk (DAT).

2. The following connections are available:

a.) multi-connection: several At tendants can connect to one announcement trunk at the same time. b.) single conn ect ion: one Attendant can connect to one announce m ent trunk at a time.

3. This connection can be continuous until the Attendant presses the CANCEL key or can be discontinued after 30 seconds. This function can be selected on a per-announcement trunk, and per-tenant basis.

4. Before connection to the announcement machine is made, the system can be programmed to return ringback tone. This is selected on a per-tenant and per-announcement basis.

5. This service can be provided for a maximum of 127 announcements per-tenant, which includes the announcement trunks for:

ANNOUNCEMENT SERVICE [A-15] CALL FORWARDING - ALL CALLS - ANNOUNCEMENT [C-69] CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25]

6. ANNOUNCEMENT SERVICE is provided to FCCS nodes that have no announcement trunk using the trunk in the re m o te node.

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A-60 Attendant-To-Attendant Calling

General Description

This feature permits an Att endant, via an ATTENDANT CONSOLE [A-3], to acces s a non-specific free Attendant by dialing the op erato r access cod e, or to c all a parti cular ATTENDANT CONSOLE [A-3] by dia ling an indivi dual Attendant Identification Number.

Operating Procedure

1. Press an idle loop key.

2. Dial the individual Attendant Identif ication Number or operator call code.

Service Conditions

1. An Attendant Identification Number must be published for each Attendant.

2. ATTENDANT NIGHT TRANSFER [A-19] cannot be activated for calls via this feature.

3. The operator call code should be a 1-digit number. Normally, 0 is assigned as the operator call code.

4. No operation keys on the called Attendant Console can be used while performing ATTENDANT-TOATTENDANT CALLING.

5. Only the CANCEL key on the calling ATTENDANT CONSOLE [A-3] can be used to disconnect ATTENDANT-TO-ATTENDANT CALLING.

6. An Attendant can receive only one ATTENDANT-TO-ATTENDANT CALL at a time. An INCOMING CALL IDENTIFICATION (ICI) [I-2] key can be designated for receipt of TF: INTER-POSITION TRANSFER CALLs and ATTENDANT-TO-ATTENDANT CALLs.

7. An Attendant cannot extend ATTENDANT-TO-ATTENDANT CALL to any other destination.

8. With an Individual Attendant Ident ification Number, a n Attendant Conso le/Desk Console wit hin an FCCS network can be specified.

9. When the operator cal l code is diale d, the call is rou ted to the predet ermined Attendant Console designate d by the ASPAL command.

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Automatic I d le Return A-69

A-69 Automatic Idle Return

General Description

This feature enables a D the opposite station on-hook, etc., on hands-free or the speaker operation.

Operating Procedure

No manual operation is required.

Service Conditions

1. This service may be assigned at each terminal.

2. This serv ice is not available when the station has a call placed on hold.

3. This service is activated when reorder tone is sent to a D

4. Release timer for this ser vi ce can be set on a system basis.

5. Reorder tone is connected according to System Data 1, Index 401, Bits 0 through 3. When the data is set to 0, no tone is conne cted. For stat ions not all owed this serv ice, reorder tone is conne cted 30 seconds after.

term

to become idle automatically after the predetermined time when the line is released by

term

individually.

Interactions

1. OFF-HOOK ALARM [O-6]: AUTOMATIC IDLE RETURN cannot be activated when OFF-HOOK ALARM has already been set. However, when the transferred station assigned by OFF-HOOK ALARM is in the LINE LOCKOUT [L-3] statu s or make b usy status, AUTOMATIC IDLE RETURN is available.

2. When a station places the other party on CALL HOLD [C-6], CALL BACK [C-1] or ATT CAMP-ON WITH TONE INDICATION [A-1], AUTOMATIC IDLE RETURN ma y not be activated.

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A-78 Automatic Number Identification (ANI)

General Description

This feature automat ically sends th e Calling Subscrib er's number to th e called party after a response is rec eived from the distant office. Thi s feature is used for outgoing CO cal ls (e.g., Enhanced 911 (E911) calls) or TIE Line calls using DTMF signaling.

Operating Procedure

No manual operation is required. Automatic Number Identification (ANI) calls are placed using normal call origination procedu res .

Service Conditions

1. The ANI feature fo r Enhanced 911 (E9 11) outgoing conn ections is ava ilable to th e following conn ections:

a.) call from a station by LCR, DTMF signaling. b.) call from an Attend ant Console by LCR, DTMF signaling.

2. ANI sending number by Enhanced 911 (E911)-ANI UNIFIED NUMBER OF DIGITS [E-18] is NXXXXXX, where:

NXX: determined for each system XXXX: telephone number

3. Sending-digit patterns in Enhanced 911 (E911)-ANI UNIFIED NUMBER OF DIGITS [E-18]:

a.) Outgoing call from a station:

• If ANI data is assigned:

KP-0

-NXX-XXXX-ST

Telephone number Information dig it

• If ANI data is not assi g ne d:

KP-2

-ST

Information digit

b.) Outgoing call from ATTENDANT CONSOLE [A-3]:

• Individual ATTENDANT CONSOLE [A-3] access available and ANI data is assigned:

KP-0

-NXX-XXXX-ST

Individual Attendant Console Information dig it

• Individual Attendant Console access not available and ANI data is assigned:

KP-0

-NXX-XXXX-ST

ANI sending number Information dig it

• ANND data is not assigned or is invalid:

KP-1

-ST

Information digit

4. An indep endent route is required for an Enhanced 9 11 (E911)-ANI inte rface.

5. It takes some time for a speech path to be established after a calling subscriber number has been sent out to the remote office through the Enhanced 911 (E911)-ANI interface.

6. A Direct Distance Dialed (DDD) seizure tone is not sent after the digits have been sent out.

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Automatic Number Identification (ANI) A-78

Service Conditions (cont’d)

7. Other interactions are the same as for DTMF signal dialing.

8. FCCS link is not available for this feature.

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Page 70

A-82 Automated Attendant

General Description

This feature allo ws a us er out side th e NEAX2400 I MX to access the s ystem vi a a publ ic or priva te net work withou t the Attendant or user's assistance. After or during an announcement, the outside user may originate calls over any or all of the PBX facilities.

Operating Procedure

1. The calling party (public or private network) lifts handset; receives dial tone.

2. The calling party dials Automated Attendant number; receives ringback tone through either the public/ private network. Announcement asking the caller to dial the desired telephone number is provided.

3. The calling party dials the desired telephone number; receives ringback tone (if not busy or restricted).

4. The called party answers.

Service Conditions

1. The incoming routes from the CO lines for AUTOMATED ATTENDANT cannot be used for REMOTE ACCESS TO SYSTEM [R-2].

2. When a Ringdown incoming call encounters registers all busy status, call termination is retried approximately one second later. The call will wait until one of the receivers becomes available, but will not be placed in a queue.

3. System Data can select to provide or not provide the f irst announcement for an incoming call terminated to AUTOMATED ATTENDANT. If first announcement sending is not provided, the calling party hears ringback tone from the NEAX2400 IMX.

4. When a Ringdown incoming call encounters announcement trunk busy/blockout for the first announcement status, the calling party hears ringback tone from the originating office until the call is connected to the announcement trunk. When a TIE Line incoming call encounters announcement trunk busy/blockout for the first announcement status, the system returns dial tone.

5. In the following cases, either redial or forced release after the second announcement may be selected in System Data:

a.) When the cal ling p arty has dialed a dead number. (When dead number announcement is provided,

it takes priority over the second announcement.) b.) When the ca lling party has abandon ed d ial ing. c.) When the connection is restricted:

• The called station is restricted from incoming trunk connection.

• The calling party has dialed an access code for trunk call origination and encounters digit restriction. When a trunk call has encountered an access code restriction, the second announcement is provided (dig it reception ready), and the calling party can redial.

• The calling party has dialed an ac cess code for tru nk call origina tion and encounte rs an inter-di git pause time-out connection restriction.

• The calling party originates a trunk call and encounters trunk busy status.

d.) When the called station does not answer (the threshold value is 30 seconds), except when CALL

FORWARDING - DON'T ANSWER [C-3] is set on the called station.

e.) W hen the called station is bus y, excep t when C ALL F ORWARD ING - B USY L INE [C-2 ] is set

on the called station.

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Automated Attendant A-82

Service Conditions (cont’d)

6. During the first or secon d announ cement, th e system can rece ive DTMF sign als. However , when a DTMF signal is included in the recorded announcement, the announcement stops (first digit reception). Then, after providing th e second announcement, either redial or forced release is selected (inter-digit time-out).

7. After the first or the second announcement, the system does not return any tone until register time-out.

8. For the first or second register time-out, either transfer to Attendant, or forced release can be selected by the System Data. However, forced release is executed, regardless of the above-mentioned system selection, for CO lines for which release cannot be monitored. Call termination to the Night Transfer station and TAS connection is not available.

9. To provide or not provide the second announcement can be selected in System Data. When second announcement sending is not designated, the system sends out a dial tone. The call is single/multiple connected to the seco nd announcement trunk, and ri ngback tone is not retur ned before sending the second announcement.

10. When a call encounters announcement trunk busy/blockout status in a single connection to the second announcement, the syste m returns a di al tone.

11. TANDEM SWITCHING as AUTOMATED ATTENDANT is a service for trunk-to-station connection, tandem connection is not available. When tandem connection or AUTHORIZATION CODE [A-20] service is requir ed, this service is activated by changing th e incoming routes to that of REMOTE ACCESS TO SYSTEM [R-2].

12. If the calling party does not dial the desired telephone number after the first announcement, the call can be transferred to the Attendant after a predetermined period of time (prepause time-out), and the calling party receives ringback tone. However, if the Attendant is not available, reorder tone is returned.

13. When an incoming call has terminated to a station, the following services are available:

CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] CALL PICKUP [C-7, C-30] CALL WAITING - TERMINATING [C-12] STATION HUNTING [S-7, S-8, S-9]

14. When an incoming call has terminated to a station, CALL FORWARDING - DON’T ANSWER [C-3] is not available.

15. A PA-4DAT A (DAT) card is required for this service.

16. The length of the announcement depends on the key setting of the PA-4DATA circuit card. In case of multiple connection, i t is fixed at 30 seconds. In case of single connecti on, it may be the length of th e actual message (including pa use) to a max imum of 64 secon ds. When the mess age ends, the announcement t runk is released.

17. The second announcement is not provided to the ISDN trunk.

18. Since the announcement is provided for a maximum of 30 seconds, the message recording should be completed within 30 seconds, unless a single connection is used.

19. This feature is available for stations in the FCCS network only.

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Page 72

A-98 Answer Hold - Attendant

General Description

This feature enables an Attendant to answer an incoming call by pressing the ANSWER key or flashing ICI key. If the Attendant is already engaged in a call, pressing one of these keys places the first call on Hold and automatically connects the second one. Use of ANSWER key or ICI key speeds call handling, while Answer Hold prevents accidental call dropping.

Operating Procedure

To answer a call while engaged in a two-party call:

1. While the Attendant is engaged in a station/trunk call, another call terminates at the Attendant Console.

2. The Attendant presses the ANSWER key or ICI key; the original call is placed on Hold (MUSIC ON HOLD [M-7]). The LED of the ATND key goes out and that of HOLD key lights.

3. The Attendant is connected to the second party. (ATND key LED lights.)

Note: When the ANSWER key is pressed, the calls connected to the Attendant will be placed on Hold (if there is an idle loop). To answer a call while engaged in a three-way call:

1. While engaged in a three-way call, another call terminates at the Attendant Console.

2. The Attendant presses the ANSWER key or ICI key; currently lit LEDs of the ATND key and the ANSWER key go out. The TALK key LED goe s ou t and that of the SRC k ey l ig hts. The parties formerly connected to the Attendant remain connected to each other.

3. The LEDs of ICI key and the ATND key light. The Attendant is connected to the incoming call.

Service Conditions

1. Activation of this service is determined in individual (two-party call or three-way call) System Data.

2. When the Attendant is engaged in a two-party call:

a.) If there is no idle loop when the Attendant presses ANSWER key or ICI key, the party currently

connected to the Attendant will be placed on Hold (MUSIC ON HOLD [M-7]), but the Attendant cannot answer the second call.

b.) When the number of available Attendants exceeds the number of incoming calls, the status of

each Attendant Console will be one of the following: (1) The connected call will be placed on Hold, and the Attendant will be connected to the second

call. (2) The connected call will be placed on Hold, and the attendant console will become idle. (3) No change.

c.) ATTENDANT LOOP RELEASE [A-6] is not available when the call is placed on Hold.

3. When the Attendant is engaged in a three-way call: a.) If there is no idle loop whe n the Attenda nt presses ANS WER key or ICI key, one of the following

occurs: (1) When both the calling and the called parties are trunk and when the called party has not

answered yet, the call is held on the loop and the Attendant cannot answer the next incoming call.

(2) When called party has already answered the call, the Attendant can answer the next incoming

call (the previous call is not held on the loop).

b.) ATTENDANT LOOP RELEASE [A-6] is available when the call is placed on hold.

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Answer Hold - Attendant A-98

Service Conditions (cont’d)

c.) when the number of available Attendants exceeds the number of incoming calls, the status of

attendant console will be one of the following: (1) The Attendant will be r eleased from the cu rrent ca ll and wil l be conne cted to t he next i ncoming

call. (2) The Attendant will be released from the current call and attendant consoles will be idle. (3) No change.

4. AUTOMATIC RECALL [A-8] is available for a call held by the Attendant.

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Page 74

A-99 Authorization Code Display Elimination

General Description

This feature eliminates AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7] from being displayed on the D

term

for security purposes.

Operating Procedure

Procedure 1

(Access code for aut h code/forced account c ode ) + (SST) + (auth code/forced account code) + (DT) + (OG access code) + (OG code) Dial: (DT) - 10 + (SST) - 1234 + (DT) - 9 - 753 - 7000 Display on D

term

is: 10XXXX97537000

XXXX = authorization code/forced account code

Procedure 2

(OG access code) + (OG code) + (SPDT) + (au th code/forced account code) Dial: (DT) - 9 - 753 - 7000 + (SPDT) - 1234 Display on D

term

is: 97537000XXXX

XXXX = authorization code/forced account code

Service Conditions

1. When the station dials the AUTHORIZATION CODE/FORCED ACCOUNT CODE, Xs appear on the display.

2. LAST NUMBER CALL [L-6] and SAVE AND REPEAT - D information, but display Xs when these feature keys are pressed.

3. SPEED CALLING SYSTEM - D

term

[S-3D] feature keeps dial ed dig its, a nd all digi ts ar e dis pla yed at the

same time when this feature key is pressed.

4. ACCOUNT CODE [A-18] is displayed on D

5. This feature applies only to the cal li ng party’s D

term

6. This feature applies for the following dialing procedures:

term

[S-24D] features keep dialed

Procedure Before Dial ing After Dialing

OG access without held party Yes Yes

OG access with held party Yes Yes

Attendant No No

7. If the network is connected by a trunk (including a CCIS trunk), and AUTHORIZATION CODE/ FORCED ACCOUNT CODE is requested at the other node, this function is not applied.

8. The calling party needs to confirm SPDT/SST if AUTHORIZATION CODE/FORCED ACCOUNT CODE is required. The first digit of AUTHORIZATION CODE/FORCED ACCOUNT CODE may or may not be recognized as AUTHORIZATION CODE/FORCED ACCOUNT CODE, if the inter-digit timing immediately before the AUTHORIZATION CODE/FORCED ACCOUNT CODE is too short.

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NDA-24221, Issue 3

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Attendant Overflow A-105

A-105 Attendant Overflow

General Description

This feature allows incoming trunk calls directed to the ATTENDANT CONSOLE [A-3] to overflow to a predetermined stati on. The t runk call will ring the Atte ndant for a pre-programmed ti me per iod before overflowing to the destination station.

Operating Procedure

1. An incoming trunk call arrives at the ATTENDANT CONSOLE [A-3].

2. The Attendant is busy or on another call for longer than the assigned timer (i.e., the incoming caller has waited for 30 seconds or longer).

3. The incoming call is directed to the destination overflow station.

Service Conditions

1. This feature is provided for all incoming ringdown trunk and Direct Inward Dialing [D-8] (DID) Listed Directory Number [L-24] (LDN) trunk calls directed to the ATTENDANT CONSOLE [A-3].

2. This feature is available only while the system is in Day mode (not available for Night mode).

3. For DIRE CT-IN TERMI NATION [D-7] (DIT) calls, t his fe ature is avai lable w hen the recei ving st ation has set CALL FORWARDING-ALL CALLS/BUSY LINE [C-5, 2] to the Attendant.

4. For DID call termin ation, this feat ure is available for LDN, intercept, and fo rwarded calls to t he Attendant, using CALL FORWARDING-ALL CALLS/BUSY LINE/DON’T ANSWER [C-5, 2, 3].

5. This feature is available for DID calls routed to the Attendant via CCIS.

6. This feature is not available for calls to be transferred outside using the following features:

CALL FORWARDING-ALL CALLS-OUTSIDE [C-28] CALL FORWARDING-BUSY LINE-OUTSIDE [C-60] CALL FORWARDING-DON’T ANSWER-OUTSIDE [C-74] LDN NIGHT CONNECTION [L-28] NIGHT CONNECTION-OUTSIDE [N-17]

7. This feature is also not avai labl e for INDI VIDUAL ATTENDANT ACCESS [I-6], whi ch allo ws a call to be directed to a particular Attendant Console.

8. This feature is not available concurr ent ly with ATTENDANT NIGHT TRANSFER [A-19].

9. The overflow period, after which the call is transfe rred, is set in System Data.

10. When the designated station used for ATTENDANT OVERFLOW has set CALL FORWARDINGDON’T ANSWER [C-3] to the Attendant or an outside number, the incoming caller will be directed to TRUNK ANSWER ANY STATION [T-8] (TAS) after the timer expires. If the incoming trunk is restricted from connecting to the TAS circuit, the caller will continue to ring at the designated station.

11. FCCS link is not available for this feature. The overflow station and the Attendant must be in the same node.

Interactions

1. All routes and trunk numbers must be assigned for ringdown trunks that are to be terminated to the Attendant Console and that require overflow.

2. For DID trunks, the LDN will be terminated to the Attendant Console with overflow capabilities when CSI = 4.

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A-105 Attendant Overflow

Interactions (cont’d)

3. ATTENDANT OVERFLOW and DELAY ANNOUNCEMENT ATTENDANT [D-114] are mutually exclusive features .

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 77

Add On Conference - 8 Party A-121

A-121 Add On Conference - 8 Party

General Description

This service allows the 8-party conference to be established any time by any conferee by use of the 8-party conference trunk .

Operating Procedure

To establish an 8-pa rty conference:

1. Station A calls Station B; Station B answers.

2. Station A (or B) switch hook flashes (or pres s T R A N SFER key) and dia l s Station C’s number; Station C answers.

3. Station A (or B) who had dialed Station C’s number presses CONF key; the three-party conference is established.

4. Station A (B, or C) switc h hook flashes (or press TRANSFER k ey) and dials Station D’s n umber; Station D answers.

5. Station A (B, or C) who had dialed Station D’s number presses CONF key; the four-party conference is established. In th e same way, any user con nected to t he 8-pa rty con feren ce tru nk can es tabli sh the 8-part y conference by switch hook flash and pressing of the CONF key.

6. When one of the conferees (the user or the outside party) releases, another member can be added to the conference by the same operation .

7. Single phone can add other conferee by swit ch hook flashes a nd dials telephone number, then swit ch hook flashes again.

8. When one D when the D (trunks) can be con tinued . In the other c ase s as when the st ation i s not a D assigned, or there is only one outside party connected, the conference trunk is released automatically. When conference has multiple outside parties (trunks), only D in conference, but it rele ases by pressing RETAIN CONF key.

term

station and multiple ou tside parties (tru nks) are connected to the 8- party conference tru nk,

term

user presses RETAIN CONF ke y a nd goes on-hook, the confer enc e by the outside partie s

term

s can keep m ultiple outside parti es still

term

, RETAIN CONF key is not

Service Conditions

1. The 8-party conference trunk will be treated as a station, and will have an intra-office route number.

2. The 8-party conference circuit card can be assigned to any slot.

3. A minimum of 1 CFTB-L is needed for this feature. A maximum of 20 8-party conference trunk circuit cards (SPA-CFTB-L) can be installed per system.

4. The 8-party trunk assign ed in a different tenant fr om the general station /trunk, and the connect ion between the 8-party trunk and the other station/trunk is to be restricted (inter tenant restriction).

5. This service can coexist in the same system with the Three-Way Calling service using the three-way conference trunk built in the line group = 21–23 of the odd numbered unit, and the current 8-party conference servi ce. I f a st atio n is a ssign ed S FI 131, tha t sta tion will use th e 8-pa rty co nfe rence trunk even for a 3-party conference.

6. Any one of the station, central office line, tie line, CCIS line, or the ISDN network subscriber can be the conference member.

7. The Attendant Console cannot be a member of the conference. Pressing the CONF key will be invalid.

8. The stations connected to the 8-party conference trunk can call the conferees separately any time.

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A-121 Add On Conference - 8 Party

Service Conditions (cont’d)

9. When all of the eight ports of the 8-party conference trunk are filled with the co nferees, n o other conferee can be added to the conference.

10. The station/trunk which is connected to the 8-party conference trunk can release from the conference at any time.

11. An incoming call from the ringdown trunk, where release cannot be detected, cannot be connected to the 8-party conference trunk.

12. Assign non-effective hold trunk check in system data for release of ineffectively held trunks at routine diagnosis to prevent the 8-party conference trunk being held up.

13. When all the trunks and stations connected to the 8-party conference trunk release, the conference trunk becomes free. Until then, the same trunk cannot be used by another group for an 8-party conference.

14. On the LCD display of the D is shown as STA:3, TRK:2 on the upper line. (Name Display service is not available.)

15. The 8-party conference trunk cannot be called from a station, outside party, or the Attendant Console (reorder tone is sent out when attempted).

16. The following servi ces are not avai labl e for th e stat ions/ trunks conn ected to the 8-par ty conferenc e trunk :

ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] BROKERAGE HOT LINE [B-6] BUSY VERIFICATION [B-3] CALL WAITING - TERMINATING [C-12] CALL WAITING - ORIGINATING [C-31] NAME DISPLAY [N-28] PRIVACY RELEASE [P-18]

17. In the following cases, 8-party conference service via CONF key is not available:

a.) when the service is not set in system data b.) when the service is restricted

c.) when the 8-party conference trunk is not assigned, not accommodated, or busy. In the cases above, if Three-Way Calling service is available and the three-way conference trunk is provided, this service is provided by pressing the CONF key. The LCD of the D conference trunk shows CONF when using Three -Way Calling service.

18. When a station connected to the 8-party conference trunk transfers a call to another station and the operating station goes on-hook whether transferred station answers or not, the 8-party conference trunk recalls to the operating station.

19. The 8-party conference trunk cannot be assigned as the destination of CALL FORWARDING - ALL CALLS [C-5] / - BUSY LINE [C-2] / - DON’T ANSWER [C-3] service.

20. ADD-ON CONFERENCE - 8 PARTY [A-121] cannot be activated by a single line phone.

21. When the conferee presses the RETAIN CONF key, the LCD display shows as follows for five seconds depending on the connection:

a.) one station and multiple outside parties RETAIN CONF b.) one station and one outside party REST c.) multiple stations REST

Only in the case “a” above, the conference status is retained.

22. When a D

term

user who has Retain Conference presses the RETAIN CONF key a second time, Retain Conference is cancelled. At that time, the LCD of the D party conference trunk is released after the stations go on-hook.

23. When only two pa rtie s (st ation /stat ion, s tati on/out side p arty, o utsid e pa rty/ outsid e part y) ar e conne cted t o the 8-party conference trunk, when either one of the parties releases, the conference trunk is released.

term

stations, the number of the stations and trunks attending the conference

term

connected to the

term

indicates DISCONNECT CONF and the 8-

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Add On Conference - 8 Party A-121

Service Conditions (cont’d)

24. The station setting Retain Conference can only cancel Retaining Conference or go on-hook. (No other operation is available.) When the station goes on-hook, the RETAIN CONF lamp turns off.

25. In case of tru nk call or iginati on, the bil ling is performed a gainst the s tation whi ch origin ated the t runk cal l until the trunk releases. Therefore, there may be several billing messages sent for the same time for the same station.

26. During the 8-party conference, the CONF lamp remains lit.

27. When this service is activated in an FCCS network, hardware conditions for connection trunks are as shown below:

PA-24DTR SP-3010 Issue No. 13 or later (SW13-8: OFF) PA-30DTT SP-3012 Issue No. 8 or later

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Page 80

A-125 Analog Caller ID (Class SM)

A-125 Analog Caller ID (Clas s SM )

General Description

This feature allows the D C.O. line is terminated. In addition, the calling number can be output as a part of SMDR information.

Caller ID information can be displayed on an analog telephone with a display device or the display of a D

Operating Procedure

No manual operation is required.

Service Conditions

1. This service is available when an incoming call from C.O. line is terminated directly to a station.

2. First ringing pattern for this service is 2-seconds ON and 4-seconds OFF. After that, ringing pattern assigned by system data is applied.

3. The calling numbers received by using this feature or current MF/ISDN feature may be output to the SMDR expanded area.

4. A calling number cannot be received during conversation.

5. The calling numbers which ma y be add ed t o SMDR outpu t are th e dial c ode only. The call ing na me is no t added.

6. This service is not provided for the Attendant Console.

7. This service is not applied to SAVE AND REPEAT [S-24D] service. The calling number received may not be saved.

8. A maximum of 256 calls per LP are available at the same time.

9. When an incoming call is sent as a test, the LCD does not display both the number and the name.

10. Display conditions are shown below. Also, the ID d i splay of ISDN s ervice has the same conditions.

a.) It is assigned by system data in which display of the calling number or name has priority on

termination. When the calling name has priority, the LCD displays:

term

to display calling party’s number and/or name on the LCD when a call from analog

term

Page 50

Calling Number XXXXXXXX

* 1

(Time Display)

Caling Name

* 2

When the calling num ber has priority, the LCD displays:

Calling Name XXXXXXXX

* 1

(Time Display)

Caling Number

* 1 - In ISDN service, the sub-address is displayed. When the D

* 2

term

does not receive the data

pertaining to the sub-address, nothing is displayed. * 2 - If the prior display is not assigned by system data, the other is displayed.

b.) The calling number and name may be exchanged by pressing the feature key, according to the

following conditions:

• When my line is prime line, displays may be exchanged during termination or conversation.

• When my line is not the prime line, displays may be exchanged only during conversation.

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Service Conditions (cont’d)

c.) When the received numbers of a calling number and calling name exceed the display field, the

decision to put the digits to the right or left may be chosen in system data. An “*” is indicated on

the exceeded digit positio n . d.) The display is flashing during termin ation. It is lit du ri ng conversation. e.) The following are examples of displays when the received digits of a calling number and name

exceed the display field:

Analog Caller ID (Class SM) A-125

1234567*

(Time Display)

ABCDEFGHIJKLMNOPQRSTUVW*

*4567890

(Time Display)

*DEFGHIJKLMNOPQRSTUVWXYZ

ABCDEFG*

(Time Display)

12345678901234567890123*

*TUVWXYZ

(Time Display)

*89012345678901234567890

Calling Number Calling Name

Calling Name Calling Number

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Page 82

A-127 Analog Caller ID - Station

General Description

This feature allows a called station to receive CALLER ID information (time, calling number and name) from Central Office when a call terminates via the analog COT. The calling number received from the ISDN network, MF-ANI information received from Central Office with the MF feature or the calling telephone number within the PBX can change into CALLER ID information and be sent to the called station.

This feature is also prov ided for the anal og stat ion equi pped wit h the func tion of receiving the calling number. This function is called Analog Caller ID - Station by Modem Sender.

Operating Procedure

No manual operation is required.

Service Conditions

1. Message types of CALLER ID information sent to a called station are as follows:

• When SFI:153=0 04H: Calling Number Delivery Information (for Calling number)

• When SFI:153=1 80H: Call Setup (for Calli n g nu m ber and name, or reason not to inform.)

2. When a cal l te rminates via another station, the number of the intermedia te station will be sent . A ft er that station hangs up, the nu mber of t he or iginat ing p arty will not b e sent: CALLER I D of the f irst t ermina tion is only sent.

3. If a calling number exceeds 10 digit s , th e firs t o r last exc eeded d igits will be deleted according to system data.

4. This service is not provided for the OPX Lines.

5. This service is not available in boss-secretary service.

6. The first ringing upon termina tion is 2-s econd ring and 4-second s ilence. A ringe r pattern is provided from the second ringing.

7. The follow ing are service conditions for current Analog Caller ID - Station:

a.) This service is provided for analog stations. b.) This service is not provided if a call does not terminate directly on a line, such as termination

using Call Pickup, or Executive Right-of-Way. c.) This service is not provided when a calling party is the Attendant Console. d.)

(Series 7400 software enhancement)

8. The following are service conditions for Anal og Caller ID - Statio n b y Modem Sender: a.) T his service is provided for analog statio n s equipped for re ceiving the calling number.

b.) Message types of Caller ID information sent to a called analog station are as follows:

• Message type - 04H: Calling Number Delivery Information (for calling number)

• Message type - 80H: Call Setup (for calling number, name, or rea son not to inform)

• Parameter - 02H: Calling line DN parameter

- 04H: Reason for absence of calling DN Parameter

- 07H: Name

- 08H: Reason for absence of name

c.) When an incoming call terminates from a station, the telephone number is displayed as the calling

number.

This service is provided for a station transferred call.

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Analog Caller ID - Station A-127

Service Conditions (cont’d)

d.) When the self-address is assigned to the calling ISDN terminal, the self-address is sent. In this

case, the sub-address number is not sent.

e.) This function is not available even if the analog telephone has the function to restrict sending the

calling numbe r on each conversation.

f.) The function to restrict the calling number notification is available only when a user originates a

trunk call. To set this function, the user should dial the number according to the preassigned numbering plan of the PBX.

g.) This service is not available when the terminating station has set the following features, since an

incoming call does not terminate to a line when these features are activated:

CALL PICKUP GROUP [C-7, 7D] CALL WAITING - TERMINATING [C-12] CALL WAITING - ORIGINATING [C-31] DUAL STATION CALL [D-156]

EXECUTIVE RIGHT-OF-WAY [E-1] In addition, an analog stati on equ ipped wit h the funct ion of rec eivin g the call in g number cannot be used as a boss station for Boss-Secretary service.

h.) The timer for timeout of the Call Forwarding - Don’t Answer service starts when the process of

Caller ID Notification is completed.

i.) The maximum number of calls simultaneously terminating to analog stations per system includes

the number of incoming call s terminating by this service.

j.) Some telephones can only display the station/telephone number that is assigned using the numeral

digits 0-9. Thus, the station/telephone number, excluding “*” or “#”, is recommended.

k.) The following messages are displayed when the reason for restricting Caller ID Notification is

received:

P : Privacy Securi ty

O: Outside Area where Service is not provided l.) T his feature is availa ble only for the ana log stat ion prog ra mmed SFI168 in ASFC. m.) When the current Analog Caller ID - Station service is also assigned to a station, it has priority

over this service.

n.) The preassigned additional number or deleted number is not available when the call is equipped

with Analog Caller ID.

o.) When the Name Display data is assigned to the calling party in station-to-station calling, the

calling party’s name is also sent to the called party. Note that only 1 byte character data can be effective in this case. Since the name data is sent without confirming whether the proper character is used or not, characters that are not proper may cause abnormal status to the system.

p.) When all the send er trunks are busy, the calling number cannot be notified.

9. To activate the Analog Caller ID - Station by Modem Sender service in the FCCS network, the sender trunk for sending Modem signal (RT=937, ATRK) should be accommodated in the all nodes where the stations providing the service is install ed.

Interactions

1. The current Analog Caller ID - Station service and the Analog Caller ID - Station by Modem Sender can be used in a system. However, both of them cannot be used by one station. One feature must be specified by system data.

2. The following circuit cards are required for this service:

•PA-8RSTY

• PA-16LCBY

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

(Note)

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Page 84

A-127 Analog Caller ID - Station

Interactions (cont’d)

Note: 16LCBY and 8RSTY must be used together for C al le r ID.

3. Only one route number can be assigned for each sender and register in a PA-8RSTY card.

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Page 85

Busy Lamp Fi eld - Flexible B-2

B-2 B u sy L amp Field - Flexible

General Description

This feature pr ovides the Att endant with visual ind ications of either bu sy, idle or LINE LOCKOUT [L-3] conditions for a particular group of stations via a designated lamp field on the Attendant Console or the dial pad on the desk console.

Operating Procedure

1. Press an idle loop key.

2. Key in thousands (where applicable) and hundred s digi t(s) of the desired group. Example:

a.) To monitor the stations 200 to 299, dial “2”. b.) To monitor the stations 2200 to 2299, dial “22”.

3. Lamp status indicates a busy (light steady), idle (no lamp), or LINE LOCKOUT [L-3] (lamp flashing) condition.

Example: If ANPD and ASPA are assigned:

a.) ANPD 3 = NND 2 b.) ASPA 30 = STN

To monitor STN 3000 to STN 3099, key in 300.

Note: For the Desk Console, dial all digits, except the last digits of the desired number. The Desk Console indicates only 10

stations status at once with the last digits.

Service Conditions

1. For 3-digit telephone numbers, the digital display will show the first digit of the group being monitored (100's, 200's, etc.). Lamps 00-99 will provide visual indic ation of the status of each stati on in the selecte d group.

2. For 4-digit telephone numbers, the digital display will show the first two digits of the group being monitored (1100's, 1200's, etc.). Lamps 00-99 will provide visual indication of the status of each station in the selected group.

3. For an Attendant Console, the Busy Lamp Field (BLF) display is applicable for 2 through 5-digit station numbering plans.

4. For a Desk Console, the Busy Lamp Field (BLF) display is applicable for 3 through 5-digit station numbering plans.

5. Operation of the BLF supersedes the display of the CALL WAITING LAMP [C-13] feature.

6. The lamp indication for LINE LOCKOUT [L-3] is an LED flashing at 60 pulses per minute.

7. LINE LOCKOUT [L-3] lamp indication can be provided by system database programming.

8. The BLF does not indicate busy/idle status for stations located in CCIS satellite offices.

9. For the FCCS network, when assignin g a telephone number to a stat ion, the telephone number is di splayed for the station.

10. For the FCCS network, the Busy Lamp Field (BLF) display is applicable for 2 through 5-digit Physical Station Number / telephone number.

Note: For a Desk Console, BLF display is applic able for 3 through 5 -digit station numbering plans.

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Page 86

B-2 B u sy Lamp Field - Flexible

Interactions

1. CENTRALIZED ATTENDANT SERVICE (CAS) [C-20]: At the CAS main location, when the ATTENDANT CONSOLE [A-3] is handling a call fro m a CAS branch over a Rel ease Line Tru nk (RLT), the BLF will give no indication of busy/idle status of branch location stations.

2. The BLF indicates the station status after the hundreds digit is keyed in by the Attendant.

3. A 2-digit display indicator is used to display the thousands and hundreds digit of the displayed stations.

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Busy Verification B-3

B-3 Busy Verification

General Description

When an Attendant places a call to a busy station, this feature allows the Attendant to break into the connection. When this featur e is initiated f rom the console, the system sends a Warning To ne to the stations before establishin g a three-party conferenc e. Additional ly, the Attend ant Monitor F unction can be activat ed dependi ng on system data.

Operating Procedure

To activate BUSY VERIFICATION:

1. Press an idle loop key and dial the desired telephone number; receive the busy tone.

2. Press the BV key; two burst tones are sent to the connected parties. Attendant may now monitor or join the connection.

3. Press the RELEASE key to disengage.

To monitor the call in progress before entering the busy connection - from a station:

1. Press an idle loop key and dial the desired telephone number; receive the busy tone.

2. Press the BV key. The Attendant can monitor the connection. (BV lamp lights.)

3. Press the TALK key. A Warning Tone is sent, and a three-way call is established (TALK lamp lights). If the called station is a D

4. Press the CANCEL key to disengage; Attendant returns to the incoming call. The originally connected parties remain connected.

term

, the LCD displays OPE BV for 5 seconds, then CONF.

Service Conditions

1. This feature may be used during station-to- station and station-t o-trunk cal ls (COT, FX, WATS, CCSA, or TIE LINES).

2. BUSY VERIFICATION cannot be established to a station when the station is:

a.) Dialing b.) Listening to a tone c.) Being rung d.) Being connected to an Atten dant loop e.) Activating a conflicting feature such as:

ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45] ATTENDANT OVERRIDE [A-7] BOSS-SECRETARY OVERRIDE - D CALL HOLD [C-6] CALL TRANSFER [C-10] [C-11, 11D] [C-50] [C-54] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, -17D] [C-58] DATA LINE SECURITY [D-12] [D-66] DATA PRIVACY ON DEMAND [D-17] [D-68] DIAL ACCESS TO ATTENDANT [D-2] [D-71] EXCLUSIVE HOLD - D

term

EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] NON-EXCLUSIVE HOLD - D PRIVACY - D

term

PRIVACY RELEASE [P-18]

term

[B-5D]

[E-4D]

[N-7D] [P-14D]

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B-3 Busy Verification

Service Conditions (cont’d)

THREE-WAY CALLING [T-2, T-2D] VOICE CALL - D

term

[V-2D] f.) Modem pooling connection g.) Data Call through Data Adapter h.) Data Call through Data Module i.) The calling station is connected to an Attendant Loop

Note: In each of the above instances, the Attendant will receive reorder tone.

3. Before the Attendant is added to an existing connection, a two-burst tone is applied to alert the parties of the Attendant’s presence. Sending this tone burst can be suppressed by System Data.

4. BUSY VERIFICATION and ATTENDANT LOCKOUT [A-5] are mutually exclusive features.

5. This feature can be denied on DICTATION ACCESS [D-3] an d PAGING ACCESS [P-1] connection s by assigned System Data Assignment.

6. PAGING ACCESS [P-1]: BUSY VERIFICATION will be denied on a station line that is connected to paging equipment. If the initiating pagi ng station goes on-hook a nd is waiting for a c allback call from the paged party, BUSY VERIFICATION will be allowed on that station line.

7. DICTATION ACCESS [D-3]: BUSY VERIFICATION will be denied on a station th a t is connected to a dictation trunk. At tempts to busy- verify a stati on on thi s connect ion will result in a reorder tone bei ng sent to the Attendant.

8. STATION HUNTING (Circular [S-7], Secretarial [S-8], or Terminal [S-9]): If an Attendant attempts to busy-verify a busy sta tion line in a Hunt Gr oup, the call will hunt. That is, STATION HUNTING will take precedence over BUSY VERIFICATION. If all stations in a Hunt Group are busy, BUSY VERIFICATION takes place on the dialed station.

9. The BUSY VERIFICATION feature is assigned to Attendant Consoles only.

10. ATTENDANT LOCKOUT [A-5]: The Attendant is prevented from busy-verifying a station line that is connected to a loop h eld on the ATTENDANT CONSOLE [A- 3]. Because t he LOCKOUT feature appl ies only to calls held on the Attendant Console loop, BUSY VERIFICATION of those station lines will be denied, and the Attendant will he ar the reorder tone.

11. CALL BACK [C-1]: When Station A is busy and Station B has activated this feature toward Station A, and then goes on-hook to wait for Station A to become idle, both stations can be busy-verified. When Station A goes on-hook and the CALL BACK [C-1] process has begun, neither station can be busyverified until the talking connection between Stations A and B has been established. The Attendant will hear the reorder tone when BUSY VERIFICATION attempts are made during the denied period.

12. CALL FORWARDING (ALL CALLS [C-5], BUSY LINE [C-2]): If an Attendant attempts to busy-verify a (busy or idle) station line that has the CALL FORWARDING (ALL CALLS [C-5], BUSY LINE [C-2]) feature activated to another station line, the call will be forwarded to the other line, and BUSY VERIFICATION will proceed as if the Attendant had attempted to busy-verify the other line. If an Attendant attempts to busy-verify a (busy or idle) station l ine t ha t h as the CALL FORWARDING (ALL CALLS [C-5], BUSY LINE [C-2]) feature activated to the Attendant, BUSY VERIFICATION will be denied.

13. CALL HOLD [C-6]: When t wo stat ions h ave est abli shed a t alki ng conne ction, and one of the stat ions ha s a third party on hold, t he two tal king part ies can be v erified , but the pa rty on hold cannot be busy-ver ified.

14. CALL WAITING [C-12, 31]: If an Attendant attempts to busy-verify a station line that already has a waiting call, BUSY VERIFICATION will be denied. Also, if the Attendant attempts to busy-verify a station line that is waiting for another line, the BUSY VERIFICATION attempt will be temporarily denied, because such waiting calls always involve either a connection to the Attendant position or the calling party is listening to the ringback tone.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 89

Busy Verification B-3

Service Conditions (cont’d)

15. UNIFORM CALL DISTRIBUTION (UCD) [U-1]: The Attendant can busy-verify a station line that is part of a UCD group. That is, the BUSY VERIFICATION call will not hunt. If BUSY VERIFICATION is attempted on the group number, UCD hunting will take precedence over BUSY VERIFICATION.

16. It is determined i n system data to allo w monitoring of the bus y connection befo re establi shing a three- way call.

17. The Attendant cannot monitor the call when activating the INDIVIDUAL TRUNK ACCESS [I-4].

18. When the Attendant presses the TALK key and en ters a thre e-party call, the Attendant cannot return to the monitor mo de .

19. While monitoring, only the operations via the TALK key or CANCEL key are valid.

20. If one of the originally connected parties disconnects while the Attendant is monitoring the call, the reorder tone is sent to the Attendant and the other party. The third party will remain on hold.

21. While being monitored, the switch hook flashed by the originally connected party is invalid.

22. The billing during the monitor mode is continued from the status before monitoring.

23. The node accommodating the Attendant Console requires CFT function for FCCS service.

Interactions

1. This feature is allowed whenever the destination telephone set is engaged in any state other than:

a.) a three-way connection, b.) a PRIVACY [P-14D, 15D] fea tu re is act ivated, c.) connected to a route programmed to have Line/Trunk, Privacy, CDN 44:PRV, d.) listening to a tone (dial tone, reorder tone, service set tone, busy tone, ringback tone).

2. With the ATTENDANT OVERRIDE [A-7] f eature, the following tr unk types may be verified busy or idl e status:

a.) one-way incoming trunks, b.) one-way ou tgoing trunks, c.) bothway trunk.

3. Trunks in a station-trunk connection, TRUNK-TO-TRUNK CONNECTION [T-10], and ATTENDANT CONTROLLED CONFERENCE [A-2] can be verified when busy.

4. ATTENDANT LOCKOUT [A-5]: The Attendant is prevented from verifyin g a busy stat ion line which is connected to a loop h eld at the At tendant Consol e. Si nce t he LOCKOUT featu re ap plies only to ca ll s hel d on an Attendant Console loop, BUSY VERIFICATION of those station lines will be denied and the Attendant will hear the reorder tone.

5. CALL FORWARDING - ALL CALLS [C-5], BUSY [C-2]: If an Attendant attempts to busy-verify a (busy or idle) station line that has the CALL FORWARDING (ALL CALLS [C-5], BUSY [C-2]) feature activated to another station line, the call will be forwarded to the other line, and BUSY VERIFICATION will proceed as if the Attendant had attempted to busy-verify the other line. If an Attendant attempts to busy-verify a (busy or idle ) station line that has the C A L L FORWARDING (ALL CALLS [C-5], BUS Y [C-2]) feat ure activated to the Attendant, BUSY VERIFICATION will not be denied.

6. CALL HOLD [C-6]: When two stations have established a connection and one of the stations has a third party on hold, the two talking parties can be busy verified, but the party on hold cannot be busy verified.

7. DATA LINE SECURITY [D-12]: An Attendant cannot busy-verify a busy station line that has a DATA LINE SECUR ITY [D-12] Class of Servic e. If BUSY VE RIFICATIO N is attempt ed, the Atte ndant will hear the reorder tone.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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Page 90

B-3 Busy Verification

Interactions (cont’d)

8. CALL WAITING [C-12, 31]: If an Attendant attempts to busy-verify a station line that already has a Waiting call, BUSY VERIFICATION will be denied. Also, if the Attendant attempts to busy-verify a station line that is wait ing for another l ine, the BUSY VERIFICATION attempt wil l be temporarily denie d because such wait ing calls always inv olve either a connect ion to the Attendant position or the call ing party is listening to a ringback tone.

9. UNIFORM CALL DISTRIBUTING (UCD) [U-1]: The Attendant can busy-verify a station line that is part of a UCD group. That is, the BUSY VERIFICATION call will not hunt. If BUSY VERIFICATION is attempted on the group number, UCD hunting will take precedence over BUSY VERIFICATION.

10. DATA PRIVACY - CCIS [D-67, 68]: To prevent interruption of data transmission, the Attendant cannot busy-verify a station line when this feature is used.

11. DICTATION ACCESS [D-3]: Dictation Access trunks cannot be busy-verified by the Attendant. The Attendant will hear the reorder tone.

12. PAGING ACCESS [P-1]: Pagin g Access trunks cannot be busy-verified by the Attendant.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 91

Boss - Secretary Override - D

term

B-5D

B-5D Boss - Secretary Override - D

term

General Description

This feature enables a secretary to voice announce a call to a boss when he is currently on his My-Line.

Operating Procedure

• Stati on 200 - Boss

• Station 201 - Secretary

Boss is currently connected to Trunk A. Call at Trunk B, intended for 200, reroutes to Station 201.

1. Secretary answers st at ion 201.

2. Secretary asks the caller to hold and presses CALL HOLD [C-6D] feature key or TRANSFER key and CALL HOLD code (CALL WAITING - ORIGINATE [C-31] key); s ecretary hears dial tone.

3. Secretary presses SPEED CALLING - ONE TOUCH [S-26D] key on which the BOSS-SECRETARY OVERRIDE Tone Code pause (recall key) and the boss' telephone number (200) has been programmed.

4. Secretary hears ringback tone; boss receives 3 bursts of Camp-on Tone (to distinguish it from the single burst for an Attendant Camp-on).

Boss' Response Options

Case 1:

1. Boss presses the ANSWER key and converses wit h secretary (Trunk A is placed on hold).

2. Secretary hangs up, boss speaks with Trunk B.

Case 2:

1. Boss presses the ANSWER key and converses wit h secretary (Trunk A is placed on hold).

2. Boss presses 201 key and conv erses with Trunk B; secretary hears reorder tone.

3. Boss presses ANSWER to reconnect with Trunk A; Trunk B is placed on hold.

Case 3:

1. If boss does not respond to 3 bursts of waiting tone, secretary presses RECALL key to resume talking to Trunk B.

Case 4:

1. Boss presses the ANSWER key and converses with Secretary (Trunk A is placed on hold). Boss denies the call.

2. Boss presses TRANSFER to return to Trunk A. Secretary can also press TRANSFER key, so that both boss and secretary return to original callers.

3. Secretary is retur ned to Trunk B.

Service Conditions

1. Secretary must have a D key or CALL HOLD key is available, the boss’s switch hook flashes to alternate between Trunk A and Trunk B. To disconnect from one trunk, t he b o ss h a ngs u p . T h e remaining trunk recalls to the single-line set. The held party hears ringback tone.

2. If boss and secretary have multi-line operations, they must have each other's My-Line appearing on their

3. This service feature is available only when the boss and the secretary are on their own My-Lines.

4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via system data

5. BOSS-SECRETARY OVERRIDE is denied if the boss is connecte d to the ATTENDANT CONSOLE.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

term

programming.

term

for this operation. Boss may have a single line telephone, but since no line

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Page 92

B-5D Boss - Secretary Override - D

term

Service Conditions (cont’d)

6. If provided in the system, the held caller will hear MUSIC ON HOLD [M-7].

7. The call is recorded in SMDR for the secretary's station (e.g., 201).

8. This feature is denied to a UCD [U-1] group.

9. BOSS-SECRETARY OVERRIDE [B-5] overrides DO NOT DISTURB [D-11D] if set for the boss.

10. BOSS-SECRETARY OVERRIDE [B-5] is denied under the foll owing conditions:

ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BUSY VERIFICATION [B-3] CALL BACK [C-1] CALL HOLD [C-6, C-6D] CALL TRANSFER [C-10 ] [C-11, 11D] [C-50] [C-54] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-17D] [C-58] DATA LINE SECURITY [D-12] [D-66] DATA PRIVACY ON DEMAND [D-17] [D-68] DIAL ACCESS TO ATTENDANT [D-2] [D-71] EXCLUSIVE HOLD - D EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] NON-EXCLUSIVE HOLD - D OFF-HOOK QUEUING [O-7] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D

term

PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL - D

11. FCCS link is not available for this feature.

term

[E-4D]

[N-7D]

[P-14D]

[V-2D]

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 93

Brokerage - H o tline B-6

B-6 Brokerage - Hotline

General Description

term

, the D

term

's display shows the destination telephone number

term

. If switch h ook flash is attempt ed, the caller

This feature provides a HOT LINE [H-1] function for D

Operating Procedure

1. Lift handset or press the SPEAKER key.

2. Press sub-line key associated with the predetermined desired station. The destination station is automatically dialed; Ringback tone is heard, the destination station answers.

3. After completion of conversation, hang up or press the SPEAKER key.

Note: To make another HOT LINE [H-1] call instantaneously, press another sub-line key without going on-hook and off-

hook.

4. If the desired statio n is busy, while hearin g busy tone, press the EXECUTIVE RIGHT- OF-WAY (OVER) key; receive warning tone. The caller can override the call in progress.

Service Conditions

1. One of the line/feature keys must be assigned as a My Line.

2. A station Hot Line (calling party) cannot belong to a Hunt [S-7, 8, or 9] or UCD [U-1] group.

3. Single line station or virtual lines (SOFTWARE LINE APPEARANCE [S-33]) can be assigned as a BROKERAGE HOT LINE destination.

4. When a Hot Line call is made from a D but doesn't show the SERVICE DISPLAY [S-25] of hot line.

5. This hot lin e feature is applicable for intr a-office connection within th e system.

6. My Line of a D

7. Destinations must be stations or an ATTENDANT CONSOLE [A-3] of the system.

8. When a destination is an ATTENDANT CONSOLE [A-3], th e Hot Line call t erminates as an ATND call.

9. ATTENDANT CAMP-ON [A-1], EXECUTIVE RIGHT-OF-WAY [E-1], CALL WAITING [C-31] and CALL BACK [C-1] can be prohibited to the hot line connection through CLASS OF SERVICE INDIVIDUAL [C-15].

10. When a des tinati on s tation is bus y, STEP CAL L [S-1 3], C ALL B ACK [C-1 ], CAL L WAI TING [C-3 1], or MESSAGE REMINDER - D

11. Station Hunting works if the destination station is in a hunt group.

12. UCD function works if the destination station is a UCD station, but busy tone is given if all the UCD stations within the group are busy (no UCD queuing).

13. CALL FORWARDING [C-2, 3, 5] is allowed if the desti nation station has set Call Forwarding, but CALL FORWARDING - OUTSIDE [C-28] cannot be provided.

14. Overriding is available only via the OVER key on D receives reorder tone.

15. In the following cases, overridin g by the OVER key is not available, and the ca ller receives reorder tone.

a.) the conference-function trunks are all busy. b.) the destination station is not engaged in a two party call, as when

• call is terminating to the destination station.

• the destination station has a call on hold.

term

cannot be assigned as a Hot Line feature button.

term

[M-19D] cannot be activ ated.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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Page 94

B-6 Brokerage - H otline

Service Conditions (cont’d)

• the destination station is off-hook.

• the destination station is already engaged in a three-party call.

c.) the destination is the Atten d ant or is connected to an outside party.

16. When EXECUTIVE RIGHT-OF-WAY [E- 1, E-1D] is used wit h this featu re, it is not activa ted unde r any of the following conditions :

• when utilizing EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] service using switch hook flash and

access code.

• when all three-party conference trunks are busy.

• when the destination is not in the two-party connect ion (an incoming call is in t he middle of terminati ng

to the destination or the destination places a call on hold or the destination is in off-hook status or the three-party connection including the destination has already been established).

• when the destination is connected with the Attendant Console or the C.O. trunk.

17. This feature can be activated via FCCS.

18. Only the station assigned a telephone number is available for the station assignment when activating this feature via FCCS.

19. The station, the Attendant Console/Desk Console (operator call), and the trunk can be a destination for Hotline.

20. When Call Forwar ding - All Calls/ Busy Line/Don’t Answer service has been set to the call ed station, these features are available for the call to the station.

21. When a calling party encounte rs a busy station, the call may b r i dge into the connection, depending on the data assigned by the ASYD command.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 95

Boss - Secretary - Message Waiting Lamp Control B-8

B-8 Boss - Secretary - Messa ge Waiting Lamp Control

General Description

This feature al lows a se cretary , via h er stat ion, to c ontrol t he Call I ndicator Lamp

(Note)

or Message Waiting (MW)

display on the boss' station.

Note: The Call Indicator Lamp is used as the MW Lamp.

Operating Procedure

1. CALL FORWARDING [C-3, 5] is not set on Boss' station.

2. An incoming call for Boss' station is answered on Secretary's D

3. Secretary sets the Call Indicator Lamp or MW display on Boss' station. See Procedure 1 below.

4. Boss's station Call Indicato r Lamp or the MW display is on.

5. Secretary cancels the Call Indicator Lamp or MW display on Boss' station.

To set Message Waiting at a Boss' station:

Procedure 1 (Secretary's station requires a D

term

with a LED)

1. While remaining connected to the calling party, press the MW SET line/feature key.

2. The LCD display will indicate MW SET (for 5 seconds, in place of time display).

3. MW is set on Boss' station. Call Ind ica tor Lamp or the MW display is on.

4. Secretary will not hear service set tone.

Procedure 2

1. Secretary releases the call after taking the message and presses the RECALL key. Dial tone is heard.

2. Secretary presses the MW SET line/feature key. LCD will indicate MW SET. Secretary will hear service set tone.

3. MW is set to Boss' station. Call Indicator Lamp or the MW displ ay is ON.

To cancel Message Waiting indication:

Procedure 1

1. While remaining connected, Secretary presses the MW CANCEL line/feature key.

2. The LCD display will indicate MW CANCEL (For 5 seconds, in pla ce of ti me di splay).

3. Boss' MW indication is then cancelled. Call Indicator Lamp or the MW display is OFF.

Procedure 2

1. Secretary presses Boss' line appearance. Dial tone is heard.

2. Press the MW CANCEL line/feature key. Service set tone is heard.

3. Secretary's LCD will display MW CANCEL.

4. Boss' MW indication is cancelled.

term

Service Conditions

1. Any number of D

2. Secretary must have a D

3. Any attempt to set BOSS-SECRETARY MW LAMP CONTROL to a station that already has an MW indication will receive MW BUSY following Procedure 1 or a busy tone following Procedure 2.

4. Any station provided with the sub-line can set or cancel BOSS-SECRETARY MW LAMP CONTROL indication on that sub-line.

5. This feature is not restricted by CLASS OF SERVICE - INDIVIDUAL [C-15] on either the boss or secretary stations.

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

term

stations within the system can be assigned to activate this feature.

term

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B-8 Boss - Secretary - Message Waiting Lamp Control

Service Conditions (cont’d)

6. BOSS-SECRETARY MW LAMP CONTROL indication is cleared by system initialization or a Local Processor initialization.

7. MW control is provided to stations using the D

a.) one station is talking with another station. b.) a special purpose button is pushed after a call is established. c.) the station is calling another station in the network. d.) CALL WAITING [C-12, 13] is being set up. e.) the station is using VOICE CALL - D f.) the ATTENDANT CONSOLE [A-3] indication shows an incoming call.

8. MW for one station of the network can be controlled from the ATTENDANT CONSOLE [A-3] and any other station at the same time. The controlled station cannot identify the controlling party.

9. The MW indication on the boss’ station appears as follows:

Type of Station Set Message Waiting Indication

term

sub-line when:

term

[V-2D].

term

Series E

10. The LCD on the secretary’s station displays the following messages:

Status of Boss’ Station LCD D

SETTING

MW BUSY

term

Series E Type of Tone

(Time Display)

MESSAGE

WAITING

(already set)

CANCEL

CANCELLING

(Time Display)

MESSAGE

WAITING (not

set)

SETTING

MW SET

(Time Display)

Call Indicator

is ON

11. MW cannot be activated on a virtual line. The LCD displays MW REST, and the reorder tone is heard when activation from a virt ual line is attempted.

Note: The reorder tone is not heard while talking to the calling party.

12. This feature can control the Call Indicator Lamp or MW display from the sub-line during:

a.) conversation with the calling party. b.) special code dialing after replacing the handset or pressing the SPEAKER key. c.) ringback tone for station calling. d.) MUSIC ON HOLD [M-7] when the other party has pressed the HOLD key. e.) dialing of telephone number.

NEAX2400 IMX Business Features and Specifications

Page 66

NDA-24221, Issue 3

Page 97

Boss - Secretary - Message Waiting Lamp Control B-8

Service Conditions (cont’d)

f.) trunk origination or called-number dialing. g.) calls to or ta lk ing to Attendant. h.) THREE-WAY CALLING [T-2]. i.) CONSULTATION HOLD - ALL CALLS [C-17]. j.) calls by VOICE CALL - D k.) Call Wa iting ringback tone with Call Waiting set. l.) secretary calls to boss by BOSS-SECRETARY TRANSFER [B-11].

13. MW can be cancelled for a station in the same module group using the MY Line during:

a.) conversation with the calling party. b.) ringback tone for station calling. c.) MUSIC ON HOLD [M-7] when the other party has pressed the HOLD key. d.) THREE-WAY CALLING [T-2]. e.) CONSULTATION HOLD - ALL CALLS [C-17]. f.) calls by V OICE CALL - D g.) Call Wa iting ringback tone with Call Waiting set.

14. CALL WAITING [C-12, 13] set from any other statio n causes the MW Indication fo r the party setting th e call waiting to go off.

15. THREE-WAY CALLING [T-2] established by EXECUTIVE RIGHT-OF-WAY - D the MW Indicatio n connected to t he interrupt ed party to go o ff when the int errupting part y presses the MW CANCEL button. When using a soft key, press the MW OFF to cancel.

16. FCCS link is not available for this feature.

term

[V-2D].

term

[E-1D] causes

Interactions

1. Use of the followin g feat ures h as no ef fect on this feat ure. BOSS-SECRET ARY MW LAMP CONTROL can be set/cancelled to a station that has previously activated any of the following features:

a.) DO NOT DISTURB - D b.) CALL BACK - D c.) CALL BACK - D d.) CALL FORWARDING ALL CALLS - D e.) CALL FORWARDING DON’T ANSWER - D f.) CALL FORWARDING BUSY - D

2. When the boss’ line is answered by the secretary, the following services may be activated either by the secretary or by anot her st ation towa rds th e secr etary . Thes e serv ices wi ll not inte rfer e with t he secre tary’ s ability to set/cancel MW.

a.) PRIVACY - D

term

b.) CONSULTATION HOLD - ALL CALLS [C-17] c.) CALL WAITING - ORIGINATING [C-31] set to boss’ station d.) CALL WAITING - ORIGINATING [C-31] set from boss’ station e.) ATTENDANT CAMP ON WITH TONE INDICATION [A-1] set to boss’ station f.) THREE-WAY CALLING - D g.) NON-EXCLUSIVE HOLD - D

HOLD [D-32].

term term term

[D-21D] [C-1D] set to bos s’ station [C-1D] set from bo s s’ station

term

[C-2D] will not follow forwarding data.

[P-14D]

term

[T-2D]

term

[N-7D], EXCLUSIVE HOLD - D

[C-5D] will not follow forwarding data

term

[C-3D] will not follow forwarding data

term

[E-4D] or DUAL

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

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Page 98

B-11 Boss - Secretary Transfer

General Description

This feature allows a secretary to voice-announce a call to a boss when the secretary answers a call to the boss' line.

Operating Procedure

To transfer from D

term

1. Call terminates to Bos s' line.

2. Secretary answers the call on the sub-line of Secretary's D

3. Secretary presses the line key of answered call; Boss and Secretary talk by Voice Call. LCD displays:

4. Boss answers the call. LCD displays:

to D

term

ICM

TRANSFER

(Time Display)

term

Boss/Secretary

XXXX

Secretary

XXXX

5. Secretary hangs up; calling party talks to Boss. LCD displays:

Calling Party

XXXX

(Time Display)

To transfer from D

term

to a single line telephone:

1. Call terminates to Bos s' line.

2. Secretary answers the call on the sub-line of Secretary's D

term

3. Secretary presses the line key of the answered call. Boss' stat ion rings. LCD displays (Se cretary):

TRANSFER

XXXX

(Time Display)

4. Boss answers the call.

5. Secretary hangs up; calling party talks to Boss.

To cancel:

1. Secretary presses the line key.

2. Secretary talks to the calling party .

Service Conditions

1. Secretary must have boss' My Line appearing on the D

2. Secretary must have a D

term

for this opera tion. Boss may hav e a single line telephone.

3. This service feature is only available when the secretary is talking on the boss' My Line.

term

in a multi-line operation.

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NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

Page 99

Boss - Secretary Transfer B-11

Service Conditions (cont’d)

4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via System Data programming.

5. BOSS-SECRETARY TRANSFER [B-11] is denied if the secretary is connected to the ATTENDANT CONSOLE [A-3].

6. If provided in the system, the held caller will hear MUSIC ON HOLD [M-7].

7. The call is recorded in SMDR [S-10] for th e boss' station.

8. This feature will override CALL FORWARDING - BUSY LINE [C-2] set for the boss, unless the boss’ line is forwarded to the secretary.

9. THREE-WAY CALLING [T-2] (Boss, Secretary and calling party) is not available.

10. A BOSS-SECRETARY TRANSFER call cannot be picked up by CALL PICKUP [C-7, 30].

11. Name Display serv ice is not available whe n the secretary is calli ng the boss or when the secret ary is talking to the boss.

12. When the boss is using a D transferred from th e secretary.

13. FCCS link is not available for this feature.

term

, the boss must always press the line key in order to answer the call

NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3

Page 69

Page 100

B-12 Brokerage Hotline - Outside

General Description

This feature provides a HOT LINE - OUTSIDE [H-9] fun ct ion for a D

Operating Procedure

To access a BROKERAGE HOT LINE - OUTSIDE from a D

1. Lift the handset or press the SPEAKER key.

2. Press the sub-line key associated with a predetermined desired outside party. The destination station is automatically dialed; ringback tone is heard; the destination station answers.

3. After completion of the conversation, hang up or press the SPEAKER key.

To immediately make another BROKERAGE HOT LINE - OUTSIDE call:

1. Press another sub-line button associated with another station without going on/off-hook. The RELEASE key on the Add-On Module can be used as the RELEASE key.

2. A maximum of 39 BROKERAGE HOTLINES-OUTSIDE can be used to access distant destinations.

term

Service Conditions

1. One of the line keys of the D

2. When a BROKERAGE HOT LINE - OUTSIDE call is made, the D number but does not show a SERVICE DISPLAY [S-25] for the BROKERAGE HOT LINE.

3. The My Line of a D

term

4. The virtual line of a single line station can be assigned as the hot line station .

5. BROKERAGE HOT LINE - OUTSIDE uses SPEED CALLING - SYSTEM [S-3] memory. The total number of BROKERAGE HOT LINE - OUTSIDE destinations is limited by the capacity of the SPEED CALLING - SYSTEM [S-3].

6. ATTENDANT CAMP-ON [A-1], CALL BACK [C-1], CALL WAITING [C-31], and EXECUTIVE RIGHT-OF-WAY [E-1] can be prohibited to the BROKERAGE HOT LINE - OUTSIDE connection through CLASS OF SERVICE - INDIVIDUAL [C-15].

7. A hot l i n e station user co nfronted with all trunks busy or all senders busy at the time of calling hears the reorder tone. No indicat ion is shown on the user's D

8. Outside connection when a user ca ll s in BROKERAGE HOT LINE - OUTSIDE service is realized when trunk classificatio n (DDD, TIE, CCSA) and the trunk number is indicated on the LCD indication.

9. Outside connection when a user answers in BROKERAGE HOT LINE - OUTSIDE service is realized when time duration, trun k classificatio n (DDD, TIE, CCSA) and the trunk numbe r is indicated on t he LCD indication.

10. The Station Message Det ail Recordin g (SMDR) is available for outgoing calls in t he BROKERAGE HOT LINE - OUTSIDE service.

11. A D

term

with an Add-On Module attached is used for applications requiring at least 15 but fewer than 39

destinations. In this case, one of the line keys of the D

12. An AC Adapter is required for the Add-On Module for the D

13. This feature can be activated via FCCS.

14. Only the station assigned a telephone number is available for the station assignment when activating this feature via FCCS.

term

must be assigned as the My Line.

cannot be assigned as a BROKERAGE HOT LINE - OUTSIDE.

term

display shows the conn ected trunk

LCD.

term

must be assigned as the My Line .

term

phones.

Page 70

NEAX2400 IMX Business Features and Specifications

NDA-24221, Issue 3

NEC Business User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Feature List

Attendant Camp-On with Tone Indication A-1

A-2 Attendant-Controlled Conference

Attendant Console A-3

Attendant Keypad A-4

A-5 Attendant Lockout

Attendant Loop Release A-6

Attendant Override A-7

A-8 Automatic Recall

A-15 Announcement Service

Alternate Routing A-16

A-17 Audible Indication Control

Account Code A-18

Attendant Night Transfer A-19

Authorization Code A-20

A-21 Automatic Trunk Test

Authorization Code - Tie Line Incoming Routes A-29

Automatic/Manual Intercom A-30

A-52 Account Code - Attendant

All Zone Paging A-53

Announcement Service - Attendant A-59

A-60 Attendant-To-Attendant Calling

Automatic I d le Return A-69

A-78 Automatic Number Identification (ANI)

A-82 Automated Attendant

A-98 Answer Hold - Attendant

A-99 Authorization Code Display Elimination

Attendant Overflow A-105

Add On Conference - 8 Party A-121

A-125 Analog Caller ID (Class SM)

A-127 Analog Caller ID - Station

Busy Lamp Fi eld - Flexible B-2

Busy Verification B-3

Brokerage - H o tline B-6

Boss - Secretary - Message Waiting Lamp Control B-8

B-11 Boss - Secretary Transfer

B-12 Brokerage Hotline - Outside