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Express 5800 120Lh
NovaScale R620
Setup Guide
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Setup Guide
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Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials,
is the valuable property of NEC Computers and/or its licensors. NEC Computers and/
or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and sales
rights thereto, except to the extent said rights are expressly granted to others.
To allow for design and specification improvements, the information in this document
is subject to change at any time, without notice. Reproduction of this document or
portions thereof without prior written approval of NEC Computers is prohibited.
The Bull product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each
product may vary, the suitability of specific product configurations and applications
must be determined by the customer and is not warranted by Bull.
www.bull.com
Trademarks
NEC ESMPRO, NEC DianaScope, NEC MWA, and ExpressBuilder are trademarks or
registered trademarks of NEC Corporation.
NovaScale is a registered trademark of Bull SAS.
Adobe, and Adobe Acrobat are registered trademarks of Adobe Systems, Incorporated.
Microsoft, Microsoft Windows, Windows NT, Windows 95, Windows 98, Windows
2000 and Windows Server 2003 are all registered trademarks of Microsoft Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Intel and Xeon are registered trademarks of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners.
rev 2.0 February 2007
Copyright 2007
All Rights Reserved
NEC Computers S.A.S.
10 rue Godefroy
Immeuble OPTIMA
92821 PUTEAUX
3
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Keep this Setup Guide handy for quick reference when necessary.
Safety Indications
To use NovaScale series safely, follow the instructions in this Setup Guide.
This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and
actions taken to prevent them; such components are labeled warning.
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree. These
terms are defined as follows:
WARNING
CAUTION
This guide uses the following three types of symbols to give indications and precautions against a dan ger. They are
defined as follows:
Indicates that there is a risk of a danger. Each image symbolizes a particular type of danger.
(Attention)
Indicates what you must not do. Each image symbolizes a particular type of prohibition. (Prohibited
actions)
Indicates what you must do. Each image symbolizes a particular type of action necessary to avoid a
danger. (Mandatory actions)
(Example)
High temperature.
Term indicating a degree of danger
Indicates a danger that could lead to a death or serious injury.
Indicates a danger that could lead to a burn, other injuries or damage to physical assets.
Symbol to draw attention
CAUTION
Immediately after the power-off, system components such as hard disk are very hot. Wait the
server to cool down completely before adding/removing some component.
Symbol indicating a prohibited
action (may not always be
indicated)
Description of a danger
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NovaScale R620-LR / R620-MR Setup Guide
Symbols and its descriptions used in this User’s Guide and warning labels are as follows:
Attention
Indicates a risk of an electric shock.
Indicates a risk of a personal injury due to heat.
Indicates a risk of catching your fingers.
Indicates a risk of a fire or smoke.
Indicates a general precaution or warning that is not defined herein.
Indicates a risk of losing eyesight due to laser beam.
Indicates a risk of an explosion.
Indicates a risk of a personal injury.
Prohibited actions
Indicates a general prohibition that is not defined herein.
Do no touch the indicated area. There is a risk of an electric shock or fire.
Do not touch with wet hands. There is a risk of an electric shock.
Keep from flame. There is a risk of a fire.
Avoid using water or liquid nearby. If it spills on the equipment, there is a risk of an
electric shock or fire.
Do not disassemble, repair, or modify the equipment. There is a risk of an electric
shock or fire.
Mandatory actions
Unplug the server. There is a risk of an electric shock or fire.
Indicates a general action to take that is not defined herein. Make sure to follow the
instructions.
For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page 1-2.
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NovaScale R620-LR / R620-MR Setup Guide
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
CE Statement
Warning: This is a Class A product. In residential environment, this product may cause radio interference, in which
case the user may be required to take adequate measures (EN55022).
CLASS 1
LASER PRODUCT
NOTE: This product provides resistance against hardware faults with its redundant hardware modules. However, this
does not mean complete fault-tolerance is assured. For example, there is a risk of system down when:
– A fatal fault occurs in software.
– Both modules within a redundant hardware pair break down.
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry or the interconnect
backplane.
– The entire system is cut off from AC power.
This system is classified as a CLASS 1 LASER PRODUCT. This label id located on the internal CD-ROM
installed in your system.
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Preface
Welcome to the NovaScale/Fault Tolerant Server series.
NovaScale/Fault Tolerant Server series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NovaScale series.
In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure
non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it. You can
use NovaScale/Fault Tolerant Server series in a mission-critical system where high availability is required. By the use of
Windows Server 2003 operating system, it also provides outstanding openness for general-purpose applications, etc.
To make the best use of these features, read this Setup Guide thoroughly to understand how to operate NovaScale/Fault
Tolerant Server series.
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NovaScale R620-LR / R620-MR Setup Guide
About This Setup Guide
This Setup Guide helps a user to properly setup and use the product. Consult this guide when you set up the product.
Keep this manual and the separate volume of User Guide handy.
This Setup Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and
general I/O devices such as a keyboard and mouse.
How to Use This Setup Guide
This guide explains the procedures you should perform before you begin system operation after you purchased the
product. Read the guide in order from Chapter 1. If you perform procedures according to this guide, you will set up the
product properly.
Chapter 4 describes how to install the operating system. Chapter 5 describes post-installation procedures. Chapter 6
explains how to troubleshoot if you cannot set up the product properly. Refer to “SYSTEM REPAIR” on page 6-2 for
details about system configurations and repairs of this product. Refer to “TROUBLESHOOTING” on page 6-13 if you
feel you failed to set up the product.
See this Setup Guide for details of this product’s operation, and functions and operations of the hardware and the
system.
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NovaScale R620-LR / R620-MR Setup Guide
Additional symbols
The following symbols are used throughout this User's Guide in addition to the caution symbols described at the
beginning.
IMPORTANT:
CHECK:
TIPS:
Important points or instructions to keep in mind when using the
server or software
Something you need to make sure when using the server or
software
Helpful information, something useful to know
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Contents
NovaScale R620-LR / R620-MR Setup Guide
Preface............................................................................................................................................................................. iv
About This Setup Guide..................................................................................................................................................v
How to Use This Setup Guide.......................................................................................................................................v
Additional symbols...................................................................................................................................................... vi
CHAPTER 1 .................................................................................................................................................. 1-1
BEFORE USING........................................................................................................................................... 1-1
NOTES FOR SAFE HANDLING............................................................................................................................... 1-2
Warning Labels..........................................................................................................................................................1-2
CPU/IO Modules.......................................................................................................................................................1-2
CPU/IO Modules.......................................................................................................................................................1-3
PRECAUTIONS FOR SAFETY ................................................................................................................................1-5
General ...................................................................................................................................................................... 1-5
Use of Power Supply and Power Cord ...................................................................................................................... 1-6
Installation, Relocation, Storage and Connection...................................................................................................... 1-7
Cleaning and Handling of Internal Devices............................................................................................................... 1-8
During Operation....................................................................................................................................................... 1-9
Rack-mount Model (Model R620-LR, R620-MR).................................................................................................. 1-10
UNPACKING.............................................................................................................................................................1-11
Accessories.............................................................................................................................................................. 1-11
CHAPTER 2 .................................................................................................................................................. 2-1
ABOUT OPERA TING SYSTEM.................................................................................................................... 2-1
Installing Windows Server 2003................................................................................................................................. 2-2
About OS Installation................................................................................................................................................ 2-2
CHAPTER 3 .................................................................................................................................................. 3-1
INSTALLING SERVER ................................................................................................................................. 3-1
INSTALLATION......................................................................................................................................................... 3-2
Connection................................................................................................................................................................. 3-4
CHAPTER 4 .................................................................................................................................................. 4-1
WINDOWS SETUP ....................................................................................................................................... 4-1
Express Setup............................................................................................................................................................... 4-2
SETUP FLOW .............................................................................................................................................................4-3
Step 1: Things Required for Setup............................................................................................................................. 4-4
Size of the Partition to be Created............................................................................................................................. 4-5
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Step 2: Preparing for Express Setup..........................................................................................................................4-5
2-1: Preparing NovaScale/ft Server Series.................................................................................................................4-5
Step 3: Disabling Boot Monitoring Function.............................................................................................................4-7
Step 4: Starting the Express Setup............................................................................................................................4-11
Flow of Setup Procedures........................................................................................................................................4-12
Setup Procedures......................................................................................................................................................4-13
Step 5: Windows Setup Wizard ................................................................................................................................4-17
Step 6: Setting Dual LAN Configuration .................................................................................................................4-17
Overview..................................................................................................................................................................4-17
NovaScale/ft Server Series Duplication Rule..........................................................................................................4-18
Dual Configuration Setup........................................................................................................................................4-19
Step 7: Setting Dual Disk Configuration..................................................................................................................4-22
Setting Dual Disk Configuration by Disk Management ..........................................................................................4-22
Step 8: Updating Software.........................................................................................................................................4-24
Step 9: Connecting and Configuring Options..........................................................................................................4-25
Step 10: Creating Volume..........................................................................................................................................4-26
Step 11: Setting Network for ESMPRO Agent........................................................................................................4-26
Step 12: Enabling Boot Monitoring Function..........................................................................................................4-27
Step 13: Making Settings for Failure Management.................................................................................................4-28
Set Memory Dump (Debug Information)................................................................................................................4-28
Setting Dr. Watson...................................................................................................................................................4-31
Installing a Network Monitor...................................................................................................................................4-32
Set Recovery Console..............................................................................................................................................4-33
Updating the System – Applying Service Pack.......................................................................................................4-33
Step 14: Backing up System Information.................................................................................................................4-34
CHAPTER 5...................................................................................................................................................5-1
PROCEDURES AFTER COMPLETION OF INSTALLATION......................................................................5-1
Installing Management Utilities..................................................................................................................................5-2
ESMPRO Agent.........................................................................................................................................................5-2
ESMPRO Manager ....................................................................................................................................................5-8
DianaScope................................................................................................................................................................5-8
Verifying GeminiEngine Control Software Version .................................................................................................5-9
Changing the Color Quality of the Display to 32-bit.................................................................................................5-9
Compressing a System Drive.......................................................................................................................................5-9
Cautions for Applying Windows Service Pack..........................................................................................................5-9
About Windows Update (Applying Security Patches) ............................................................................................5-10
CHAPTER 6...................................................................................................................................................6-1
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TROUBLESHOOTING.................................................................................................................................. 6-1
SYSTEM REPAIR....................................................................................................................................................... 6-2
Preparation................................................................................................................................................................. 6-3
Starting up Recovery Console................................................................................................................................... 6-5
Updating the System.................................................................................................................................................. 6-8
Installing GeminiEngine Control Software............................................................................................................. 6-11
TROUBLESHOOTING ............................................................................................................................................ 6-12
Problems with EXPRESSBUILDER....................................................................................................................... 6-12
Problems with Windows Setup................................................................................................................................ 6-13
About the Express Setup.......................................................................................................................................... 6-15
Problems with ESMPRO Setup............................................................................................................................... 6-18
Problems with System Repair.................................................................................................................................. 6-19
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Chapter 1
Before Using
This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories.
Go through this chapter before you start setup of the product.
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NovaScale R620-LR / R620-MR Setup Guide
NOTES FOR SAFE HANDLING
The following section describes necessary information to use the product properly and safely.
Warning Labels
Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or
damage these labels).
If some label is missing, about to peel off, or illegible, contact your sales agent.
The figures below show locations of the labels on the server.
Rear
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CPU/IO Modules
The following shows the place on CPU/IO modules where the label is attached.
Standard Model
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Water-Cooling kit
NovaScale R620-LR / R620-MR Setup Guide
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PRECAUTIONS FOR SAFETY
This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of
the server. For symbol meanings, see “Safety Indications” described in the previous section.
General
Do not use the server in an operation where human lives are involved or high reliability is requir ed.
This equipment is not intended for use in controlling or use with facilities or systems where human lives are
involved or high reliability is requir ed, including m edical devices or nuclear, aerospace, transportation, and
traffic control facilities. Bull assumes no liability for any accidents or damage to physical assets resulting
from the use of this equipment in such systems or facilities.
Do not continue to use the server if you detect smoke, odour, or noise.
If the server emits smoke, odour, or noise, immediately flip off the POWER switch, unplug the cords, and
contact your sales agent. There is a risk of a fire.
Do not insert a wire or metal object.
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk of an electric shock.
Prevent water or foreign objects from getting into the server.
Do not let water or foreign objects (e.g., pins or paper clips) enter the server. There is a risk of a fire,
electric shock, and breakdown. When such things accidentally enter the server, immediately turn off the
power and unplug the cords. Contact your sales agent instead of trying to disassemble it yourself.
WARNING
CAUTION
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NovaScale R620-LR / R620-MR Setup Guide
Use of Power Supply and Power Cord
Do not handle power plugs with a wet hand.
Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock.
Do not connect the ground wire to a gas pipe.
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.
Do not plug the cords in nonconforming outlets.
Use wall outlets with specified voltage and power type. There is a risk of a fire or current leakage.
Avoid installing the server where you may need extension cords. If the cords do not meet the power
specifications, there is a risk of overheating that could lead to a fire.
Do not plug too many cords in a single outlet.
If the rated current is exceeded, there is a risk of overheating that could lead to a fire.
Do not plug the cords insecurely.
Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor contact. If dust settles on
the slots and it absorbs moisture, there is also a risk of heat or fire.
Do not use nonconforming power cords.
AC cord is to spend the thing of the next specifications:
You also have to observe the following prohibitions to prevent an electric shock or fire caused by
damage to the cords.
Do not pull on the cords.
Do not pinch the cords.
Do not bend the cords.
Keep chemicals away from the cords.
Do not twist the cords.
Do not place any object on the cords.
Do not use cords as bundled.
Do not alter, modify, or repair the cords.
Do not staple the cords.
Do not use any damaged cord. (Replace it with a new one of the same specifications. For
WARNING
CAUTION
Maximum 4.5m (14.76ft) long. Rated minimum 125V, 10A, Type SJT flexible cord.
replacement procedures, contact your sales agent.)
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NovaScale R620-LR / R620-MR Setup Guide
Installation, Relocation, Storage and Connection
CAUTION
Do not install the server in an unsuitable place.
Install the server in such a place as specified in this User's Guide. Avoid the following locations. There is
a risk of a fire.
a dusty place
a humid place located near a boiler, etc
a place exposed to direct sunlight
an unstable place
Do not use or store this product in a corrosive environment.
Avoid the usage or storage of this product in an environment which may be exposed to corrosive gases,
such as those including but not limited to :
sulphur dioxide, hydrogen sulphide, nitrogen dioxide, chlorine, ammonia a nd/or ozone.
Avoid installing NovaScale/Fault Tolerant Server series in a dusty environment or one that may be
exposed to corrosive materials such as sodium chloride and/or sulphur.
Avoid installing this product in an environment that may have excessive metal flakes or conductive
particles in the air.
Such environments may cause corrosion or short circuits within this product, resulting in not only damage
to this product, but may even lead to be a fire hazard.
If there are any concerns regarding the environment at the planned site of installation or storage, please
contact your sales agent.
Do not use any non-designated interface cable.
Use only interface cables designated by Bull; identify which component or connector to attach
beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that
could lead to a fire.
You also have to observe the following prohibitions about handling and c onnecting interface cables:
Do not use any damaged cable connector.
Do not step on the cable.
Do not place any object on the cable.
Do not use the server with loose cable connections.
Do not use damaged cables.
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NovaScale R620-LR / R620-MR Setup Guide
Cleaning and Handling of Internal Devices
WARNING
Do not disassemble, repair, or alter the server.
Unless described herein, never attempt to disassemble, repair, or alter the server. There is a risk of
an electric shock or fire as well as malfunction.
Do not look into the CD-ROM drive.
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the system is on. A
laser beam is invisible; if your eyes get exposed to it, there is a risk of losing eyesight.
Do not detach a lithium battery yourself.
This equipment has a lithium battery. Do not detach it yourself. If the battery is exposed to fire or
water, it could explode.
When the lithium battery is running down and the server does not work correctly, contact your sales
agent instead of disassembling, replacing or recharging it yourself.
Disconnect the power plugs before cleaning the server.
Even though built-in options for the server can be replaced while the power cords are connected to
power source, be sure to follow the instructions described in this User ’s Guide. Do not touch any
internal device of the server unless instructed by this User ’s Guide. There is a risk of an electric
shock.
Make sure to power off the server and disconnect the power plug from a power outlet before
cleaning or installing/removing internal optional devices. Touching any internal device of the server
with its power cords connected to power source may cause an electric shock ev en if the server is
off-powered.
Disconnect the power plug from the outlet occasionally and clean the plug with a dry cloth. Heat will
be generated if condensation is formed on a dusty plug, which may cause a fire.
CAUTION
High temperature
Immediately after powering off the system, system components such as hard disk may be very hot.
Wait for the server to cool down completely before adding/removing components.
Make sure to completely insert cables and boards.
Completely insert all power cords, interface cables and/or boards. An incompletely inserted
component may cause a contact failure, resulting in fire and/or smoke.
Protect the unused connectors with the protective cap.
The unused power cord connectors are covered with a protective cap to prevent short circuits and
electrical hazards. When removing the power cord connector from the internal devices, attach the
protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
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During Operation
Keep animals away.
Keep animals away from the server. Animal’s waste or hair may get inside the server to cause a fire or
electric shock.
Do not place any object on top of the server.
The object may fall off to cause injuries, damage to hardware and/or a fire.
Do not leave the CD tray ejected.
Dust may get in the server to cause malfunction. The ejected tray may also become a cause of injuries.
Do not touch the server when it thunders.
Unplug the server when it threatens to thunder. If it starts to thunder before you unplug the server, do not
touch the server or cables. There is a risk of a fire or electric shock.
Do not use a cellular phone or pager around the server.
Turn off your cellular phone or pager when you use the server. Their radio waves may cause the server to
malfunction.
NovaScale R620-LR / R620-MR Setup Guide
CAUTION
1-9
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NovaScale R620-LR / R620-MR Setup Guide
Rack-mount Model (Model R620-LR, R620-MR)
WARNING
Do not install the server on a nonconforming rack.
Install the server on a 19-inch rack conforming to the EIA standard. Do not use the server without a
rack or install it on a nonconforming rack. The server may not function properly, and there is a risk of
damage to physical assets or injuries. For suitable racks, contact your sales agent.
Do not use the server in an unsuitable place.
Do not install a server rack in an unsuitable environment.
Other systems also may be affected, and the rack may fall over to cause a fire or injuries. For details
about installation environment and quake-resistant engineering, see the attached manual or contact
your sales agent.
CAUTION
Be careful not to hurt your fingers.
Exercise great care not to hurt your fingers on the rail when you mount/dismount the server into/from
the rack.
Carry or install the server by more than 3 people.
To avoid a risk of injuries, users should not attempt to carry or install the server into a rack.
Installation should be performed by trained maintenance personnel.
Do not install the server in such a manner that its weight is imposed on a single place.
To distribute the weight, use stabilizers or attach two or more racks. Unstable rack may fall down to
cause injuries.
Do not assemble parts alone.
It takes at least two people to mount doors and trays to a rack. If you handle them alone, you m ay
drop some parts to cause a breakage or injuries.
Do not pull a device out of the rack if the rack is unstable.
Before pulling out a device, make sure that the rack is fixed (by stabilizers or quake-resistant
engineering).
Do not leave more than one device pulled out from the rack.
If you pull out more than one device, the rack may fall down. You can only pull out one device at a
time.
Do not install excessive wiring.
To prevent burns, fires, and damage to the server, make sure that the rated load of the power branch
circuit is not exceeded. For more information on installation and wiring of power-related facilities,
contact your electrician or local power company.
Do not pull out a device during operation.
Do not pull out or remove a device while it is running. There is a risk of malfunction and a device m ay
be detached from a rack to cause injuries.
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NovaScale R620-LR / R620-MR Setup Guide
UNPACKING
The following section describes necessary information to use the product properly and safely.
Accessories
This product is shipped with various accessories. See the attached list to make sure everything is included and check the
individual items. If any component is missing or damaged, contact your sales agent.
Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or
replacement of failed components.
To check EXPRESSBUILDER components, see the attached list.
Be sure to fill out and mail the software registration card that is shipped with the operating system.
Make backup copies of included floppy disks, if any. Keep the original disks as the master disks; use these
copies in operation.
Improper use of an included floppy disk or CD-ROM may alter your system environment. If you find
something unclear, stop using them and contact your sales agent.
1-11
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Chapter 2
About Operating System
This chapter gives essential information on the Windows system supported by the server and how to install it.
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NovaScale R620-LR / R620-MR Setup Guide
Installing Windows Server 2003
For installing an operating system on NovaScale/Fault Tolerant Server series, use EXPRESSBUILDER.
IMPORTANT:
The NovaScale/Fault Tolerant Server series is a precision instrument. You should ask maintenance personnel to
install it.
The Express Setup program is exclusively used for the NovaScale/Fault Tolerant Server series. To execute the setup
program, simply select the item [Express Setup] from the menu displayed when starting the system through the
provided CD-ROM "EXPRESSBUILDER.” The setup program automatically performs the complete setups from
hardware internal parameter/status settings to installation of the op erating system (Windows Server 2003) and various
utilities.
Use the NovaScale/Fault Tolerant Server series setup program for the first installation and reinstallation of the operating
system. This program accomplishes complicate setups.
Before performing the NovaScale/Fault Tole rant Ser ver se ries setup, contact your sales agent about the latest release of
GeminiEngine Control Software.
About OS Installation
Read the notes here carefully before installing the operating system.
Operating System Supported by the NovaScale/Fault Tolerant Server series
The operating system that NovaScale/Fault Tolerant Server series supports is Microsoft® Windows® Server 2003 R2
32-bit Enterprise Edition (English), hereinafter called "Windows Server 2003".
NovaScale/Fault Tolerant Server series does not support any operating systems other than the above (e.g., Windows
Server 2003 Standard Edition, Windows 2000 or Windows NT 4.0).
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NovaScale R620-LR / R620-MR Setup Guide
About Windows Server 2003
Use the Express Setup program to install Windows Server 2003. Note the following at installation:
IMPORTANT:
Complete all the setups such as the memory expansion and the BIOS setting before installing Windows
Server 2003.
Software package, which is to be purchased separately, is also provided with the documentation for
installation. However, see this User's Guide for installation into this server.
After completing the Express Setup program, make settings for failure management (e.g., memory dump
(debug information) setting) according to Chapter 4.
About Auto Installation of Utilities
The Express Setup installs the following utilities automatically.
Drivers and services for achieving duplicated operation
ESMPRO Agent
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Chapter 3
Installing Server
This chapter describes requirements for using the product properly and safely, the setup procedures to make
NovaScale/Fault Tolerant Server series ready for use, and how to connect peripherals.
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NovaScale R620-LR / R620-MR Setup Guide
INSTALLATION
This section describes installation of NovaScale/Fault Tolerant Server series.
You can mount NovaScale/Fault Tolerant Server series on a rack that conforms to the EIA standards.
IMPORTANT:
NovaScale/Fault Tolerant Server series is a precision instrument. You should ask maintenance personnel to install
it.
To install a rack, contact your sales agent or maintenance personnel.
CAUTION
Do not attempt to install the server.
To avoid the risk of personal injury, users should not attempt to install the server into the rack
assembly. The server should be installed in the rack only by trained maintenance personnel.
Room
that can maintain the following
condi
tions:
[W
hen operating]
Te
mperature: 10 to 35ºC*
Humi
dity: 20 to 80%
Te
mperature gradient: ±10ºC/hr
Atmospheric pressure: 749 to 1040hpa
hen not operating]
[W
mperature: 5 to 40ºC*
Te
dity: 10 to 80%
Humi
mperature gradient: ±15ºC/hr
Te
Atmospheric pressure: 749 to 1040hpa
100V - 120 V or 200V - 240 V
parallel bi-polar power outlet
with grounding
Wall outlet within the
reach of supplied power
cord.
Space 40 cm or more on top, 1 m or more
on the front and rear, and 60 cm or more on
the right and left.
Level and reinforced
floor.
* It is recommended to use the server in a room where
temperature can be kept between 15 and 25ºC.
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NovaScale R620-LR / R620-MR Setup Guide
Observe the following precautions to use the server safely. There is a risk of a death or serious
injury. For details, see “Notes for Safe Handling” in Chapter 1.
Do not install the server in non-designated places.
Do not connect the ground wire to a gas pipe.
WARNING
Observe the following precautions to use the server safely. There is a risk of a burn, personal
injury, or damage to physical assets. For details, see “Notes for Safe Handling” in Chapter 1.
Do not carry or install a rack alone.
Do not install a rack in such a manner that its weight is imposed on a single place.
Do not assemble or disassemble parts alone.
Do not pull a device out of the rack if the rack is unstable.
Do not leave more than one device pulled out from the rack.
Do not install excessive wiring.
CAUTION
Do not install NovaScale/Fault Tolerant Server series in such places as listed below. If you locate racks or install the
server in such places, the server may malfunction.
Place where you cannot pull out the components fully.
Place that cannot sustain the total weight of the rack and its components.
Place where you cannot use stabilizers or where you cannot perform installation without quake-resistant
engineering.
Place whose floor is uneven or inclined.
Place where temperatures change widely (near a heater, air conditioner, or refrigerator).
Place that is subject to intense vibration.
Place where corrosive gas (sodium chloride, sulphur dioxide, hydrogen sulphide, nitrogen dioxide, or ozone) is
generated, or a place that is close to chemicals or exposed to chemicals.
Place whose floor is covered with non-antistatic carpet.
Place that may be subject to falling objects.
Place that is close to some equipment that generates intense magnetic field (e.g., TV set, radio,
broadcasting/communications antenna, power transmission wire, and electromagnetic crane). (If unavoidable,
contact your sales agent to request proper shield construction.)
Place where the power cords of the server must be connected to outlets that share the outlet of another device
with large power consumption.
Place that is close to some equipment that causes power noises (e.g., sparks caused by power-on/off using a
relay). If you must install the server close to such equipment, request your sales agent for separate power cabling
or noise filter installation.
IMPORTANT:
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Temperature increase inside the rack and airflow
If you install several components or the ventilation isn’t good inside the rack, the internal temperature may increase
due to heat emitted from the components. When the operating temperatures of NovaScale/Fault Tolerant Server series
(10 to 35°C) are exceeded, there is a risk of malfunction. You must take adequate precautions and measures for
airflow inside the rack as well as in the room so that the internal temperature can be kept within this range during
operation.
Connection
Connect peripheral devices to NovaScale/Fault Tolerant Server series.
The server is provided with connectors for wide variety of peripheral devices on its front and rear. The figure on the
next page illustrates available peripheral devices for the server in the standard configuration, and locations of the
connectors for the devices. After connecting the peripheral devices, connect the provided power cords with the server,
and then plug the power cords into the power outlet.
Observe the following precautions to use the server safely. There is a risk of a death or serious
injury. For details, see “Notes for Safe Handling” in Chapter 1.
Do not hold the power plug with a wet hand.
Do not connect the ground wire to a gas pipe.
WARNING
Observe the following precautions instructions to use the equipment safely. There is a risk of a
burn, personal injury, or damage to physical assets. For details, see “Notes for Safe Handling” in
Chapter 1.
Do not plug the power cord in a nonconforming outlet.
Do not plug too many cords in a single outlet.
Do not plug the cord insecurely.
Do not use nonconforming power cords.
CAUTION
IMPORTANT:
Power off the server before connecting peripheral devices, with the exception of peripherals with USB
interface. Connecting a powered peripheral device to the powered server will cause malfunctions and
failures.
To connect a third-party peripheral device or interface cable to the server, check with your sales agent to see
if they are compatible with NovaScale/Fault Tolerant Server series. Some third-party devices may not be
used with the server.
The total cable length of SCSI device connections is up to 6 m, including the internal SCSI cables.
The serial port connectors are reserved for maintenance.
Place the USB floppy disk drive on the server. Space of 1U is needed to put it on the server.
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Keyboard (via keyboard
hub to mouse)
USB floppy
disk drive
Display
Hub (multiport repeater)
To a 1000Mbps network
LAN port for management
(Only when there is a ft
Remote Management Card)
IMPORTANT:
Connection of optional devices
In the case of standard configuration, you need to complete setup of the operating system before mounting
optional PCI cards or hard disks that you purchased separately.
If fibre channel board is mounted, be sure to connect cables to the FC array unit before going on to the
next step.
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Insert the power cords to the AC inlets of the power unit.
Then, secure the power cords using the locking springs on the power units.
When completing connection to peripheral equipment, connect the two provided power cords to the server. After that,
secure the cables with the cable tie provided in the server.
Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole grounds provided or to an
uninterruptible power supply (UPS).
To use the functions of the server, you should connect the server to the UPS.
Lever
IMPORTANT:
Be sure to use both power cords to make the server fault-tolerant.
After connecting the power cords, wait at least 30 seconds before pressing the power switch.
To connect the power cords from the server to an uninterruptible power supply
(UPS), use service outlets on the rear of the UPS.
The UPS service outlets are categorized into two groups: SWITCH OUT and
UN-SWITCH OUT. (They may be called "OUTPUT1" and "OUTPUT2".)
For constant power supply, connect the power cords to a UN-SWITCH OUT
outlet. (Connect the modem that is in service for 24 hours to this outlet.)
When the power cords from the server are connected to a UPS, change the
BIOS setup of the server to link with power supply from the UPS.
<Example>
Locking
spring
Select [AC-LINK] from [Server] on the BIOS setup utility and change
parameters. See the separate volume of User’s Guide for details.
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Chapter 4
Windows Setup
This chapter describes procedures for configuring boot monitoring function, setup, installing Windows, setting dual
LAN configuration, setting dual disk configuration and so on.
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Express Setup
Use EXPRESSBUILDER to setup the NovaScale/ft Server series.
IMPORTANT:
NovaScale/ft Server series is a precision instrument. You should ask maintenance personnel to install it. You
perform Express Setup for reinstallation.
The Express Setup is the install program for the NovaScale/ft Server series. The Express Setup helps you to install
Windows Server 2003. You can use the Express Setup for reinstalling Windows Server 2003 to your server as well.
IMPORTANT:
Using the Express Setup will format your system disk.
The "EXPRESSBUILDER" CD-ROM that comes with your server is used to run the Express Setup program.
You will also use the Express Setup when you reinstall the operating system.
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p
)
SETUP FLOW
The following flow-chart illustrates the flow of the setup
procedures for the NovaScale/R620-LR server and
R620-MR server.
Corresponding page numbers are shown in parentheses.
Step 2: Preparing for Express Setup
Step 3: Disabling Boot Monitoring Function
Step4: Startingthe Express Setup
Run [Setup] from EXPRESSBUILDER top menu
Prepare for Windows Server 2003 Enterprise Edition installation
and GeminiEngine Control Software installation
Insert Windows Server 2003 Enterprise Edition CD-ROM in the
CD-ROM drive
Specify the size of the partition for OS installation
Copy OS module to hard disk
Select language for HotFix
Step5: Windows SetupWizard (P.4-21
Step 6: Setting Dual LAN Configuration
Automatic installation starts:
Windows Server 2003 Enterprise Edition
GeminiEngine Control Software
ESMPRO Agent
Ste
7: SettingDual Disk Configuration
Step 10: Creating Volume
Step 11: Setting Network for ESMPRO Agent
(P.4-31)
Step 12: Enabling Boot Monitoring Function
Entered or selected by the
:
user
:
Proceeds automatically
Step 13: Making Settings for Failure Management
(P.4-34)
- Set memory dump (debug information)
- Set Dr. Watson
Setup completed
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Step 1: Things Required for Setup
The following explains the setup procedure using the Express Setup program:
IMPORTANT:
Because “Express Setup” formats the entire area of the disk used for reinstallation, all the data on that
disk will be deleted. If there is any data partition other than system partition that contains OS on the disk
for reinstallation, you must back up important data in the data partition first and then start “Express
Setup.”
Do not apply service packs to NovaScale/ft Server series based on your judgment. If you want to apply
service packs, contact your sales agent about application status and apply service packs to NovaScale/ft
Server series.
TIPS:
For the latest information on support for Windows Service Pack, contact your sales agent.
You need the following to install Windows Server 2003 R2 32-bit Enterprise Edition:
EXPRESSBUILDER (CD-ROM)
GeminiEngine Control Software UPDATE CD-ROM
This CD-ROM is used to update GeminiEngine Control Software; it may not be shipped with the equipment.
(Not included if “EXPRESSBUILDER” CD-ROM contains the latest version of software programs at the time of
shipment.)
Microsoft® Windows Server™ 2003 R2 32-bit Enterprise Edition Disk1
(hereinafter referred to as “Windows Server 2003 CD-ROM”)
Microsoft® Windows Server™ 2003 R2 32-bit Enterprise Edition Disk2
Setup Guide (this manual)
User Guide
IMPORTANT:
About the latest release of GeminiEngine Control Software and purchase of the latest version of its
Update CD-ROM, ask your sales agent.
Before starting the setup, decide the size of the partition where the operating system will be installed.
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Size of the Partition to be Created
The required minimum size of a partition to install the system can be obtained from the following formula:
Size required for installation + paging file size + dump file size
Size required for installation = 3 500 MB (Windows Server 2003 R2)
Paging file size (recommended) = size of memory mounted* × 1.5
Dump file size = size of memory mounted* + 12 MB
IMPORTANT:
The above paging file size is necessary for collecting debug information (memory dump). If a value
smaller than the “Recommended” value is set for the initial size of the paging file, correct debug
information (memory dump) may not be collected.
The maximum paging file size is 4 095 MB in a partition. If 1.5 times the size of installed memory is larger
than 4 095 MB, set the size at 4 095 MB.
If the size of installed memory is larger than 2 GB, the maximum size of dump file is “2 048 MB+12 MB.”
TIPS: The installed memory size means the total of memory installed on a single CPU/IO module.
For example, if memory of 1 GB is mounted, the required minimum partition size obtained from the above formula is as
follows:
3 500 MB + (1 024 MB × 1.5) + (1 024 MB +12 MB) = 6 072 MB
TIPS: The minimum partition size you can specify in the Express Setup is 6 072 MB. The partition size must
be 6 072 MB or larger for automatic installation. Therefore the size smaller than 6 072 MB cannot be specified.
Step 2: Preparing for Express Setup
Before starting Express Setup, be sure to do the following. If these preparations are not done, setup cannot be performed
properly.
2-1: Preparing NovaScale/ft Server Series
With the power of NovaScale/ft Server series off, follow the steps below:
1. Prepare NovaScale/ft Server series.
• Install the modules for both systems.
• Insert only one hard disk into the slot0.
• Remove all LAN cables.
• Remove optional SCSI devices such as a tape device from the SCSI connector.
IMPORTANT:
Do not install any hard disk into any slots of any modules unless specified. If multiple hard disks are
inserted, the hard disk to install OS cannot be determined.
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w A
A
w
A
2. Prepare the installation from the module#0.
The location of the parts required for operations and check are shown below:
CPU/IO
module #1
Status LED
POWER LED
Front
Vi
e
Module
POWER
sw
itch
Module
POWER
LED
Power supply unit LED
FAULT
LED
UID LED
C inlet
(PSU 1)
Cooling fan LED
Rear
Vie
C inlet
(PSU 0)
Power supply
unit LED
Cooling fan LED
<When the AC power is on (The power cords are plugged to the wall outlet)>
DISK
CCESS
LED
FT Status LED
CPU/IO
module #0
POWER
switch
NMI
switch
(1) Check the POWER LED of the system.
z If the POWER LED is lit, shut down the OS and unplug the AC power cord after the POWER
LED turns off.
z If the POWER LED is turned off, unplug the AC power cord.
(2) Execute the operation to be taken when AC power supply is turned off.
<When the AC power is off (The power cord is not plugged into the outlet)>
Connect the power cords to NovaScale/ft Server series in the following order:
(1) Connect the power cord to the AC inlet (PSU0)
(2) Connect the power cord to the AC inlet (PSU1)
(3) Make sure that the FAULT LED of each module is turned off.
Preparation is now completed.
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Step 3: Disabling Boot Monitoring Function
Check whether the power is ON and make settings for properly performing setup for later on.
This equipment has a function to monitor the main unit at startup. (Enabled in the configuration at shipment)
When reinstalling the operating system, this monitoring function needs to be disabled. Otherwise the installation may
not be done properly. Follow the steps in this section and make proper settings.
IMPORTANT:
If you skip the settings described here, the system will be restarted forcefully while Windows setup screen is
shown and the setup will be unsuccessful; BIOS may repeat Windows setup in an invalid manner. In this case,
you will need to restart the setup procedures from the beginning.
TIPS:
For details of operations for BIOS Setup Utility and parameters, see the separate volume of User Guide.
<Procedure for Changing BIOS settings>
1. Turn on the display and the peripheral equipment connected to the NovaScale/ft Server series.
CHECK:
If the power cords are connected to a power controller like a UPS, make sure that it is powered on.
2. Detach the front bezel.
3. Press the POWER switch which is located on the front side of the server.
CPU/IO module #1
Status LED
Module
power
switch
CPU/IO module #0
Status LED
IMPORTANT:
FT Status LED
POWER switch
Do not turn off the power before our logo appears.
After a while, our logo will appear on the screen.
While our logo is displayed on the screen, NovaScale/ft Server series is performing a power-on self test
(POST) to check itself. For details, see the separate volume of User Guide.
CHECK:
If the server finds errors during POST, it will interrupt POST and display the error message. See the
separate volume of User Guide.
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4. When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press <F12> to boot from
Network” on the display screen, press F2.
The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen.
<Example>
5. Move the cursor onto "Server" and select “Server”.
The Server menu will be displayed.
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6. Move the cursor onto “Monitoring Configuration” and press Enter.
The Monitoring Configuration submenu appears.
7. Move the cursor onto “Boot Monitoring” and press Enter.
Parameters will be displayed.
8. Among the parameters, choose “Disabled” and press Enter.
The current display of the configuration for Boot Monitoring will be changed to “Disabled.”
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9. Press Esc twice to go back to the Advanced menu, and then move the cursor onto "Exit" to display the Exit
menu.
10. Move the cursor onto “Exit Saving Changes” and press Enter.
The confirmation window will appear.
11. Select “Yes” and press Enter.
After the configuration data is saved and SETUP is terminated, the system is rebooted.
This is the end of steps for switching boot monitoring function.
TIPS:
When reinstalling the OS, power off this server to prepare for reinstallation. Then, referring to “Step
4: Starting the Express Setup
” on the next page, continue the setup.
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Step 4: Starting the Express Setup
Set up with the Express Setup functions of EXPRESS BUILDER.
“Express Setup” is a setup method for NovaScale series to
smoothly configure settings as internal parameters and status of
hardware and to install OS (Windows Server 2003) and various
utilities by using the “EXPRESSBUILDER” CD-ROM which
comes with the server. Use this “Express Setup” when using hard
disk drives with their partition setting different from those at
shippment, or when reinstalling the OS. It performs complicated
setups automatically.
Express Setup edits the information required for the setup and
saves it to a floppy disk before the setup, to proceed a series of
setup processes. The floppy disk used here is called
[Configuration diskette].
TIPS:
[Configuration diskette] is a setup disk that stores the information set/selected during Express Setup.
Express Setup executes all the setup process automatically, based on this information. It is not necessary
to sit by the system and check the status, during the setup. Also, if you use the Configuration diskette
that has been used last time, you can create the same setup condition as the previous one.
Users are responsible for preparing the Configuration diskette.
You can create a parameter file in advance, by using “Configuration Diskette Creator®” in
EXPRESSBUILDER.
If you create [Configuration diskette] in advance, you can skip the options that need to be entered or selected
during Express Setup. (You can create or modify the setup information in the Configuration diskette, during
Express Setup). If any computer that is running on Windows XP/2000/Windows Server 2003 is available, it
is recommended to edit the setup information with Configuration Diskette Creator in advance.
You cannot use the mouse in the Express Setup. Use the keyboard to proceed with the setup.
For the procedure to create a parameter file with Configuration Diskette Creator, refer to User Guide.
z Reinstalling the OS to the hard disk dirve that has been upgraded to dynamic disk
You cannot reinstall Windows Server 2003 if the existing partition of the hard disk drive that has been upgraded to
dynamic disk is still there.
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Flow of Setup Procedures
The following flow-chart illustrates the setup procedures for Express Setup.
Remove the FD/CD-ROM
Set the Windows CD-ROM
Agree to the terms of software license.
Automatic installation
↓
Automatic logon
After rebooting, the installation completes.
Do you want to use the parameter file to proceed the setup?
Ye s
Read the Cautions and Restrictions.
Confirm
Insert the setup parameter FD
Confirm
(File Selection Screen)
Already exists
Check the setup parameter file
Normal
Operating System Installation Menu
Create a work partition
To “Confirm”
Select whether or not to confirm/modify the settings
To s k ip
Confirm and enter the settings
Copy the OS difference module
Copy the selected application module
: Requires data to be entered or selected
: Proceeds automatically
No
Confirm
New
To newly create
Without FD
Select the OS category
↓
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Setup Procedures
Express Setup configures the settings for each of the parameters in the Wizard form. You can also save each of the
parameters as one file (parameter file) to a floppy disk.
CHECK:
To execute Express Setup with a parameter file, one empty 1.44 MB formatted floppy disk is required. Prepare
an empty floppy disk in advance.
When you reinstall OS, you can skip entering the parameter in the Wizard form, by reading the parameter file
that has been saved.
Also, during Express Setup, to individually apply the attached driver FDs (OEM-FD for high-capacity storage),
it is necessary to configure the parameter file settings as well. You also need to prepare an empty floppy disk
for this purpose.
IMPORTANT:
In case of changing the system configuration, update the system (page 6-7).
1. Turn on the peripherals and then NovaScale/ft Server series.
TIPS:
Install the OS before connecting a hard disk drive other than the one to which you install OS.
2. Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server.
3. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt and Delete together), or turn the
power off and then turn it on to restart the NovaScale/ft Server series.
The system starts from the CD-ROM, and EXPRESSBUILDER is activated.
4. Click [Express Setup].
5. The message, [Do you want to use the parameters file in order to set
up the server or workstation?] is displayed. In case of using the
parameter file, click [Yes]. In case of not using, select [No].
Do you want to use the parameters file
in order to set up the server or
workstation?
6. [NOTE] is displayed. Read the displayed contents
carefully and click [Confirm].
No Yes
NOTE
We recommend you that you should save the information
proper to your system after system setup. If not, you will not be
able to recover the information. You can save the information
by the following process.
(1) Select ‘Tools’. (2) Select ‘Off-line Maintenance Utility
(3) Select ‘System Information Management’.
(4) Select ‘Save’.
Confirm
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7. Cautions for Express Setup are displayed. Read the
displayed contents carefully and click [Confirm].
When the setup goes ahead, your system will be rebooted
some times automatically.
Please don’t remove the EXPRESSBUILDER CD-ROM and
the Configuration diskette until other directions appear.
CHECK:
If OS is installed to the disk, the message that confirms whether to
continue the installation is displayed. To continue the setup, select
[Continue].
8. In case of using the parameter file, the Configuration Diskette is required,
so insert the FD and select [Confirm].
In case of not using the parameter file, this message will not be displayed.
Go to Step 9.
CHECK:
Do not remove the floppy disk that has been set in this step until you receive instruction.
[In case of using an existing parameter]
Confirm
There is an existing partition on
this disk. Express Setup will
destroy any data in this partition.
Do you wish to continue?
Continue
Insert configuration Diskette
Confirm Back
Cancel
List of the parameter files on the floppy disk that has been inserted is displayed.
(1) Select the parameter file that is used for the installation, and select
[Use].
The confirmation dialog box will be displayed.
(2) If you want to verify the parameter, click [Modify]. If you do not
need to verify the parameter and want to proceed to the installation,
click [Skip].
Click [Modify].→ Go to Step 9.
Click [Skip].→ After Step 9, go to Step 11.
[In case of setting an empty floppy disk]
(1) Press the A key.
The input box will be displayed.
(2) Enter the file name.
9. Select the operating system to install.
Select [Windows] from the list box.
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10. The confirmation dialog box will be displayed. If you want to verify the
parameter, select [Modify]. If you do not need to verify the parameter
and want to proceed to the installation, select [Skip].
Select [Modify]. → Go to Step 11
Setup information can be modified.
Are you sure you want to modify
the information?
Skip
Modify
Select [Skip].→ Go to Step 12
11. When the [Basic information] window is displayed, confirm the information and correct it if necessary. Then
press the → key. (The “Target Machine” information on the window differs depending on the model.)
Subsequently, confirm the settings and move to the next screens. Correct the settings if necessary.
NovaScale R620
United States
→ key: Used to move to the next screens.
← key: Used to return to the previous screen.
↑ ↓ key: Used to select a menu.
F1 key: Displays help.
ENTER key: Used to select [OK] or to decide each item.
ESC key: Used to select [Cancel].
IMPORTANT:
Allocate the partition to install the OS in a size that is bigger than the required minimum size. (See
5.)
page 4-
If you select [Use Existing Partition] in [System Partition], information about the first partition will
be formatted and erased all. Information on other partitions will be retained.
The first partition
Erased
The second partition
Retained
If an existing hard disk drive partition that has been upgraded to the dynamic disk remains, you
cannot reinstall OS (refer to page 4-
11). Do not select [Use Existing Partition] in [System Partition].
The file system of the system partition is fixed to be NTFS.
When you select [Use Existing Partition] in [System Partition], if the partition to be reused only
exists (excluding the maintenance domain), reserve the maximum disk space and install Windows
Server 2003.
You cannot move to the next window, if the contents that you have set are incorrect.
In Express Setup, you cannot specify the details of the network adapter. Specify them from the
Control Panel after starting Windows.
12. When the [User Information] window is displayed,
confirm the settings and move to the next screens.
Correct the settings if necessary. Then press the →
key.
→ key: Used to move to the next screen.
← key: Used to return to the previous screen.
↑ ↓ key: Used to select a menu.
User Information
User Name
Corporate Name
Time Zone
Keyboard Layout
The third partition
Retained
Corporate Name
(GMT) Greenwich Mean Time:Du
User Default
Back Next Help
F1 key: Displays help.
ENTER key: Used to select [OK] or to decide each item.
ESC key: Used to select [Cancel].
13. When the [Role of Computer] window is displayed, confirm the information and correct it if necessary. Then
press the F9 key. (If the [OK] button is not displayed in the right side of the screen, press the → key.)
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F9 key: Used to finish the configuration settings.
→ key: Used to move to the next screen.
← key: Used to return to the previous screen.
↑ ↓ key: Used to select a menu.
F1 key: Displays help.
ENTER key: Used to select [OK] or to decide each item.
ESC key: Used to select [Cancel].
If you press the → key, you can confirm the additional settings.
Subsequently, confirm the settings and move to the next
Role of Computer
Compute
r Name
Role of Computer
Netw
ork Setup
Domain Name
ork Group Name
W
License
Client
Maximum Concurrent Clients
Account (Account Name)
Create
(Password)
(Password Check)
Back
Stand Alone Server
Yes
---
WORKGROUP
per Server
5
---
---
---
Next OK Help
screen. Correct the settings if necessary.
IMPORTANT:
Once you press the → key to go to the next screen from [Role of Computer], [OK] will not appear
even if you go back to this screen.
[OK] does not appear if the Parameters File that has already been created is loaded.
In Express Setup, you cannot specify the details of network adapter. Specify them from Control
Panel after starting Windows.
You cannot move to the next window, if the contents that you have set are incorrect.
To specify the setup parameters, the number of characters must not exceed the limit as shown in the
table below (a double-byte character is counted as two characters):
Item Value specified Max. number
of characters
Creation of New Users
User Name 19
Group Name 20
Full Name 63
Explanation 47
Group Name 20 Creation of New Groups
Explanation (Group Name) 47
14. The confirmation dialog box will be displayed.
If th
If you want to finish the configuration settings,
select [OK]. If not, select [Cancel] to return to
the configuration screen.
e configuration settings are correct and complete,
press
[OK] to continue. If not, press [Cancel] to return
to the
configuration screen(s).
OK Cancel
ENTER key: Used to select [OK] or to decide each
item.
ESC key: Used to select [Cancel].
15. Install the application to add.
In case of additionally installing the application compatible with
Express Setup, a message will be displayed.
16. Follow the message, and remove the EXPRESSBUILDER
CD-ROM from the CD-ROM drive.
If the setup parameter diskette is used at this point, remove it from the floppy disk drive.
17. Insert the Windows Server 2003 CD-ROM into the CD-ROM drive.
The [Windows Server 2003 Setup] window will be displayed.
18. Read the contents carefully. If you agree, press the F8 key. If you do not agree, press the F3 key.
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IMPORTANT:
If you do not agree, the setup will be terminated and
Windows Server 2003 will not be installed.
Windows Server 2003 and the specified applications will be
automatically installed. Log on to the system.
19. Insert Microsoft(R) Windows Server(TM) 2003 R2 32-bit
Enterprise Edition Disk2 into the CD-ROM drive after the
OS installation. Follow the instructions on the screen. When
the installation is completed, remove the CD from the CD-ROM drive and restart the system.
Now the setup using Express Setup is completed.
Step 5: Windows Setup Wizard
1. After restarting, the [Welcome to the Windows Setup Wizard] screen will appear. Click [Next>] and follow the
instruction of the wizard. After completing operations in the wizard, the NovaScale/ft Server series will be
restarted automatically.
IMPORTANT:
The [Welcome to the Windows Setup Wizard] screen will only appear at the first system power on. When
re-installing skip to step 6
2. After the machine is restarted, log on as a user with Administrator authority.
.
Step 6: Setting Dual LAN Configuration
The NovaScale/ft Server series builds a dual LAN configuration by using "Intel(R) PRO/1000 MT Dual Port Network
Connection" and extended PCI slot "Intel(R) PRO/1000 MT Server Adapter", “Intel(R) PRO/1000 MF Server Adapter”
mounted as standard on the CPU/IO module.
Overview
There are two kinds of Dual LAN configurations below.
z Adapter Fault Tolerance (AFT)
Adapter Fault Tolerance is a feature to switch to the backup controller immediately and continue the operation if
the primary controller fails, by placing more than one LAN controllers on the same LAN (same segment).
z Adaptive Load Balancing (ALB)
Adaptive Load Balancing (ARB) is a feature that connects more than one LAN controller to the same hub, and
enhances the throughput by operating packet transmission from the server.
Receive Load Balancing (RLB) is enabled by default. When RLB is enabled, the receive throughput is enhanced.
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NovaScale/ft Server Series Duplication Rule
Be sure to set the dual configuration in the server.
Also, when you set the duplex configuration, be sure to use one CPU/IO Module #0 Adapter and one CPU/IO Module
#1 Adapter.
e.g.1) Set the dual configuration with the improved endurance using all the adapters.
CPU/IO module #0 CPU/IO module #1
ork
Netw
e.g.2) Set the dual configuration for more than one LAN connections
CPU/IO module #0 CPU/IO module #1
ork 1
Netw
ork 2
Netw
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Dual Configuration Setup
The following describes the procedure to set dual LAN configuration.
The procedure to set dual LAN configuration of the example 1 in “NovaScale/ft Server Series Duplication Rule” is
explained.
To set dual LAN configuration, log on as "Administrator" or a member of the group "Administrators".
1. Start Device Manager.
2. Select one target network adapter, right-click on it and select [Properties] from the displayed menu to display
the Properties window.
3. Select the [Teaming] tab in the Properties window. Check the radio button of [Team with other adapters] and
click [New Team…].
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4. Enter the team name, and click [Next >].
5. Select the check boxes of the adapters you want to include to the team, and click [Next>].
6. Select “Adapter Fault Tolerance” or “Adaptive Load Balancing” as a team mode. (Usually select “Adapter
Fault Tolerance”.)
Click [Next >].
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7. Click [Finish].
8. Start a command prompt, and verify the physical MAC address of the team adapter with ipconfig /all.
9. Select the team adapter that has been set, right-click on it and select [Properties] from the menu displayed to
display the Properties window.
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10. Select the [Advanced] tab in the Properties window. Select [Locally Administered Address] from the [Settings]
list box, and enter the MAC address of team adapter that you have checked to the [Value:] text box, and click
[OK].
Step 7: Setting Dual Disk Configuration
NovaScale/ft Server series secures data by setting dual disk configuration using “Disk Management”. Be sure to make
dual disk settings by referring to the procedure.
Setting Dual Disk Configuration by Disk Management
IMPORTANT:
To set dual disk configuration, log on as "Administrator" or a member of the group "Administrators".
Make sure to mirror the volumes not only when installing an operating system but also when creating
partitions.
After upgrading the volume that contains system partition to dynamic disk, set the hard disk for mirroring
to the slot. Do not set the hard disk to the slot before upgrading.
Set the mirroring for the hard disk with the designated target ID. See "Hard Disk Configurations That Can
Be Built On The NovaScale/ft Server series" in the separate volume User Guide for details.
1. Click [Start], and then [Control Panel]. When the [Control Panel] screen appears, double-click [Administrative
Tools], and then [Computer Management].
2. Click [Disk Management] under the Storage branch of the tree view menu.
3. Display the hard disk drive list in the right frame, right-click the hard disk where the system is installed and
click [Convert to Dynamic Disk…].
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4. Check that the hard disk to be converted is the hard disk where the system is installed and click [Convert].
If the selected hard disk contains a system partition, you will have to restart the computer to complete the
upgrade of the hard disk. The message also states that file systems on any of the hard disks to be upgraded will
be forcedly dismounted. This means if any file systems are in use at the time of upgrade, they will be
dismounted, so that the upgrade can continue.
5. After the system has restarted, display [Disk Management] again and set the hard disks for creating mirror
volume.
IMPORTANT:
When the hard disk status is “Not Initialized”, right-click that hard disk and initialize it.
If “Foreign” is displayed, perform “Convert to Basic Disk” and then perform “Convert to Dynamic
Disk…”
Hard disks to be mirrored must be inserted to the corresponding slots. Make them in pairs (Slot0 and Slot3/
Slot1 and Slot4/ Slot2 and Slot5). For the details, see [DISK OPERATIONS] in the separate User Guide.
Slots for executing mirroring process
Slot 3
Slot 2 Slot 1 Slot 0
Slot 4 Slot 5
6. If the inserted hard disk is not a dynamic disk, right-click the disk and perform “Convert to Dynamic Disk”.
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7. Right-click the dynamic disk volume for creating mirror, and click [Add Mirror…].
IMPORTANT:
When you click [Add Mirror…], the [Logical Disk Manager] dialog box will appear. This is not
an error. Click [OK].
be completed. Do not reboot
If you restart the system while creating mirror, mirroring will not
the system until the mirroring process is completed.
: TIPS
Creating mirror takes about 20 minutes for 10 GB hard disks.
8. Co Manager.
9. Whe ng has completed.
nfirm that the mirroring of the HDD has been started in the Disk
n the “Resynching” shown in 8 changes to “Healthy”, disk mirrori
tep 8: Updating Software
S
If you use GeminiEngine Control Software UP
6-12) to update the software. When there are
other update modules, apply them in this step.
DATE CD-ROM, see “Installing GeminiEngine Control Software” (page
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Step 9: Connecting and Configuring Options
When there are optional PCI boards or peripheral devices to connect to the main unit, power off the main unit. Then, for
connecting them, follow the instructions in “PCI board” in the separate User Guide and the manual of the devices.
TIPS:
If LAN or hard disks are added, you need to set dual configurations. For details, see “Step 6: Setting Dual LAN
Configuration” (page 4-17).
When the mounted memory is over 4 GB, specify /PAE switch to BOOT.INI file.
In order to use the entire mounted memory from the Windows system, /PAE switch needs to be specified. If it is not
specified, the Windows system only uses a part of the mounted memory.
Refer to Microsoft Product Support Services for details of specification method.
Display BOOT.INI file as described below:
1. Right-click [My Computer] and select “Properties” to display “System Properties.”
2. On the “Advanced” tab of “System Properties”, click the “Settings” button of “Startup and Recovery”.
3. Click the “Edit” button of “System startup” on the displayed window.
Below shows the example of the modification.
(Before modification)
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterprise" /fastdetect
(After modification)
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows Server 2003, Enterprise" /fastdetect /PAE
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Step 10: Creating Volume
For NovaScale/ft Server series, you need to create mirrors for all volumes. In case of creating a new volume except for
e one that st
th ores the system partition, see “Hard Disk Configurations that can be built on the NovaScale/ft Server
ries”in the
se separate User Guide.
or how to create or mirror volume, see the Online Help of Windows and “
F ”
22).
age 4-
(p
IMPROTANT:
The creation of volume is available after the system opeation is started.
Step 7: Setting Dual Disk Configuration
For creating volume, refer to “Hard Disk Configurations that can be built on
separate User’s Guide.
S
tep 11: Setting Network for ESMPRO Agent
ESMPRO Agent is required for continuous operation of the NovaScale/ft Serv
when installing OS using Express Setup.
o operate ESMPRO Agent, you need to set the SNMP.
T
To change the se
1. Double-click [Administrative Tools] in [Control Pan
2. Open [Services] in [Administrative Tools].
3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.
The “SNMP Properties” dialog box appears.
4. Enter “public”
ttings of the SNMP Service:
el].
in the [Community name] box in the [Traps] property sheet and click the [Add to list] button.
the NovaScale/ft Server series” in the
er series. It is automatically installed
IMPORTANT:
To change the community name of traps to be received from the default “*” in the ESMPRO Manager
site, enter the same name as the community name newly set in the ESMPRO Manager site.
To receive trap from ESMPRO Agent at the ESMPRO Manager machine, both community names
should be the same.
5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the ESMPRO Manager
machine of the send destination in the [Host name, IP or IPX address] box, click the [Add] button.
IMPORTANT: If the IP address (or host name) of the remote ESMPRO Manager specified as the trap
send destination in the setup of the manager report (TCP/IP), the message warning the duplication appears.
The specification of the same ESMPRO Manager causes to be reported doubly.
6. Open the [Security] property sheet and make settings as follows:
• Add the community name entered in 4 to [Accepted community names].
• Set its authority to [READ CREATE] or [READ WRITE].
• Select [Accept SNMP packets from any host].
IMPORTANT:
If you entered any community name other than “public” in 4, add that name to “Accepted community
names”.
Unless you set the acceptable community’s authority to “READ CREATE” or “READ WRITE,” you
cannot perform monitoring from ESMPRO Manager.
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< Setup of receiving SNMP packets from specific hosts only >
Select [Accept SNMP packets
servers to install Agent, and the loop-back address (127.0.0.1).
< Setup of receiving SNMP packets from specific communities only >
Change the name of the c
PORTANT:
IM
If the c
ommunity name is changed, the community of ESMPRO Agent is changed and registered by
starti
ng from [Control Panel]. To change the community to another and register it, use the [SNMP
Community] list box in the [General] tab.
To allow ESMPRO Agent to receive SNMP packets sent from ESMPRO Manager, set the send
community name in ESMPRO Manager to be the same as that accepted by the SNMP Service in
ESMPRO A
gent.
7. Terminate the network setup.
IMPORTANT:
If the SNMP service was added to the system after the service pack had been applied at OS installati
apply it again. If not, the S
operation of ESMPRO Agent.
The SNMP Service is required for operating ESM
installation of ESMPRO Agent, install the SNM
Some software products provided by other vendor
ESMPRO Agent are installed in the system in whic
impossible to start ESMPRO Agent se
service again. Then, reinstall ESMPRO
from these hosts], specify IP addresses of the hosts, IP addresses of the
ommunity receiving SNMP packets from the default “public” to any name.
on,
NMP service may not operate properly. This can cause the improper
PRO Agent. If the SNMP Service is deleted after the
P Service and then reinstall ESMPRO Agent.
s use the SNMP Service. If the SNMP Service and
h such software as above is installed, it may be
rvices. If so, delete the SNMP Service once and install the
Agent and the other vendor's software.
Step 12: Enabling Boot Monitoring Function
When necessa operation, enable the “Boot Monitoring” setting which has been disabled in “Step 3:
Disabling unction” (page 4-7). Or, see “Step 3: Disabling Boot Monitoring Function” (page 4-7) and
set appropr
ry for system
Boot Monitoring F
iate time (Default is 10 min.).
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Step 13:
Make the
Set Mem bug Information)
This sectio
IMPORTA
The i
Sometimes a message indicating a shortage of virtual memory appears at the system startup, when a failure has
If a error of the OS occurs, the normal dump function may run instead of the quick dump
Take the f
1. Fro he
Making Settings for Failure Management
following settings beforehand to ensure quick recovery from failure.
ory Dump (De
n explains the setting for collecting memory dump (debug information) in the server.
NT: Notes on memory dump
ma ntenance personnel designated by your sales agent are responsible for collecting memory dump.
Custome
occurred after making settings
Continue the startup. If you restar
fun n,
equivale
[Sy
rs should make settings of memory dump only.
described here and you have restarted the system to save the memory dump.
t the system, you may not be able to collect the memory dump accurately.
n error such as a stop
ctio depending on the system status. However, the memory dump file can be used for failure analysis
nt to that of the quick dump function.
ollowing steps to set memory dump:
m t [Start] menu, select [Control Panel] and then click
stem].
The [Sy
2. Click the [Advanced] ta
3. Click [Settings] in the [Startup and Recovery] box.
4. Enter the location, where debug information is to be written, in the
text box.
When writing debug information under the file name
"MEMORY.DMP" in the D drive:D:\MEMORY.DMP
stem Properties] dialog box appears.
b.
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IMPORTANT:
NovaScale R620-LR / R620-MR Setup Guide
[Complete memory dump] should be specified for writing debug
memory size is over 2 GB, specify [Kernel Memory Dump]; yo
dump].Quick dump function is enabled when specifying the [Complete memory dump]. If you specify
the setting other than the [Complete memory dump], the dump function for OS standard works.
Specify a drive which has a free space of
MB or more (If the memory size is over 2
If the memory will be expanded to larger than 2 GB, change Write Debugging Inf
Memory Dump] before expanding the memory. Size of the debugging information (m
be collected will change due t
o memory increase. Check how much free space the hard disk to which
debugging information is written has.
Perform the steps below to change your memory dump setting, if a total memory capacity excee
2GB after additional memory has been installed
If the setting is not changed, incorrect dump files may be collected.
1) Go to [Control Panel], click [System], and then click [Advanced] to open the [Startup and
Recovery] dialog box. Choose “Small memory dump” and click [OK].
2) Return the setting to “Kernel memory dump” and click [OK].
In the system failure settings, it is recommended to specify “Automatically restart.” When this option
is not selected, the operation cannot be switched to the disks that are mirrored if the system cannot
started due to a disk error.
5. Click [Settings] in the [Performance] box.
The [Performance Options] window appears.
information. However, if the installed
u cannot specify [Complete memory
the size of memory in the NovaScale/ft Server series + 12
GB, 2048 MB + 12 MB).
ormation to [Kernel
emory dump) to
ds
in the system with complete memory dump enabled.
be
6. Click the [
Advanced] tab on the [Performance Options] window.
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7. Clic Virtual memory] box.
k [Change] in the [
8. Cha t e
nge he value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] valu
or more,
and then click [Set].
IMPORTANT:
Be sure to create the file in the size more than [Recommended] value in the OS partition. If a value
smaller than the [Recommended] value is set for [Initial Size]
information (memory dump) may not be collected.
Size of the Partition to be Created" (page 4-5).
For the [Recommended] value, see "
ommended to press the dump button to see if the memory dump can be
To be prepared for failure, it is rec
collected in normally beforehand.
re-set the paging file according to the memory size.
If the memory has been expanded,
9. Click
[OK].
A m art the system depending on the changed settings. Restart the system
essage is displayed asking you to rest
according to the messages.
of the paging file, accurate debug
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Setting Dr. Watson
NovaScale R620-LR / R620-MR Setup Guide
Dr. W de ugger for application errors. When detecting an application error, Dr.
atson of Windows Server 2003 is a
Watson diagnoses the NovaScale/ft Server ries, and records the diagnostic information (log). Take the following steps
to collect diagnostic information:
1. Click [Run...] from [Start].
2. Enter "drwtsn32.exe" in the [Open] x, and click [OK].
The [Dr. Watson for Windows] dialo box appears.
3. diagnostic information in the [Log File
Specify where you want to save
Path] box.
Diagnostic information is saved unde
"DRWTSN32.LOG."
CHECK: Do not specify a
path on the local computer.
4. ination in the [Crash Dump] box.
Specify the crash dump file save dest
b
se
bo
g
r the file name
network path. Be sure to specify a
TIPS: A "crash dump file" is a bi
Windows Debugger.
5. Select the following check boxes in the [Options] box.
u
[D mp Symbol Table]
[Du
mp All Thread Contexts]
[Ap
pend To Existing Log File]
r
[C eate Crash Dump File]
Fo h
r t e above functions, see the online help.
6. Click
[OK].
nary file that can be read by
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Installing a Network Monitor
A network monitor is useful for examining the causes of network failures and taking the countermeasures. To use th
network monitor, you need to restart the system after the installation. It is recommended to install the network monitor
before a failure occurs.
1. From the [Start] menu, selec
The [Add/Remove Windows Programs] dialog box appear
2. Click [Add/Remove Windows Components].
The [Windows Components Wizard] dialog
3. ols] [Components] and click [Details…] at the bottom right of the
Select the [Management and Monitoring To
window. [Management and Monitoring To
t [Control Panel] and click [Add/Remove Windows Programs].
s.
box appears.
ols] appears.
e
4 Check the [Network Monitor Tools] check box on the [Subcomponents of
. Management Monitoring Tools] dialog
box and click [OK] at the bottom of the window.
5. Click [Next].
6. If a message is displayed asking you to insert "Windows Server 2003 R2 Enterprise Edition CD-ROM,” follow
the instructions on the screen.
Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X] mark on the menu.
7. Click the [X] mark on the [Add or Remove Programs] dialog box.
You can also activate the network monitor by clicking [Start], pointing to [All Programs], pointing to [Administrative
Tools] then clicking [Network Monitor]. For details on the operation, see the online help.
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Set Recovery Console
TIPS:
Recovery console is used for repairing the system when the system cannot be started for some reason.
There to “Cautions for using the Windows Server 2003
are cautions to be taken for using the Recovery console. Refer
Recov ooting” in the User’s Guide (Setup).
ery Console” of “SYSTEM REPAIR” in Chapter 6 “Troublesh
U k
pdating the System – Applying Service Pac
IMPORTANT:
If you use the Windows Server 2003 CD-ROM which contains Service Pack 1 to install Windows Server 2003 on
the server, you do not have to apply Service Pack 1 again.
Update the system when:
the system configuration is modified.
the system configuration is recovered.
the system is restored using the backup medium.
Log on to the system with the account that has administrative authority (e.g. Administrator), and insert the
EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. When the [Master Control Menu] screen appears,
click [Setup Software]. Click [Update NovaScale System] from the menu and the setup will start. Follow the instruction
to continue the setup process.
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Step 14: Backing up System Information
A up the system, back up the system information using the Off-line Maintenance Utility.
fter setting
W ot be restored
ithout backup for system information, the information and settings that are specific to your server cann
if
the server is repaired. Take the following steps to make a backup copy of the system information:
1. Get a 3.5-inch floppy disk.
2. Insert the " EXPRESSBUILDER" CD-ROM into the CD-ROM drive of the server, and restart the s
EXPRESSBUILDER is activated and [EXPRESSBUILDER Top Menu] is displayed.
3. Select [Off-line Maintenance Utility] from [Tools].
4. Select [Save System NVRAM/ROM Data] from [System In
Follow the instructions you see on the screen.
The setup is now co
mpleted.
formation Management].
ystem.
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Chapter 5
Procedures after Completion of Installation
This chapter describes how you install management utilities, how you back up system information, and setup of PCs
on the network. You may need to confirm these procedures while the system is running.
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Installing Management Utilities
The provided "EXPRESSBUILDER" CD-ROM contains "ESMPRO Agent" for monitoring NovaScale/Fault Tolerant
Server series and "ESMPRO Manager" for managing the NovaScale/Fault Tolerant Server series. Install and setup
these utilities in the NovaScale/Fault Tolerant Server series or the computer (management PC) that manages the
NovaScale/Fault T olerant Server series.
ESMPRO Agent
ESMPRO Agent is automatically installed by executing the “Fault Tolerant Server series setup program.”
Click [Start] then [All Programs], and make sure that the installed utility folder exists. If it has not been installed
while setting up the Fault Tolerant Server series, install it separately.
IMPORTANT:
Make sure that ESMPRO Agent is installed because it is indispensable for continuous operation of
NovaScale/Fault T olerant Server series.
To set details about ESMPRO Agent, double-click the [ESMPRO Agent] icon in the [Control Panel] dialog box. The
properties dialog box appears for changing the settings.
For details on the set items, see the online help displayed by clicking on [Help].
Operation Environment
ESMPRO Agent can be operated in the hardware and software environments shown below.
Hardware
• Installation system NovaScale/Fault Tolerant Server series
• Memory Memory capacity required to operate OS + 25 MB or larger
• Empty capacity of hard disk 50 MB or larger
Software Windows Server 2003 SP1
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Preparation before Setup
Be sure to read the following description before system installation or setup.
To operate ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with
TCP/IP.
TCP/IP Setting
See the Help started from the Start menu for how to set TCP/IP.
SNMP Service Setting
To install the SNMP Service:
1. Open [Add/Remove Programs] in [Control Panel].
2. Click [Add/Remove Windows Components].
3. Select [Management and Monitoring Tools] in the Windows component wizard and click the [Details...]
button.
4. Check the check box of [Simple Network Management Protocol].
5. Click the [Next] button.
The file copy operation is started.
6. After the file copy is finished, click the [Finish] button.
To change the settings of the SNMP Service:
1. Double-click [Administrative Tool] in [Control Panel].
2. Start [Services] in [Administrative Tool].
3. Select [SNMP Service] from the service list and then [Properties] in the [Action] menu.
The "SNMP Properties" dialog box appears.
4. Enter “public” in the [Community name] box in the [Traps] property sheet and click the [Add to list] button.
IMPORTANT:
To change the community name of traps to be received from the default “*” in the ESMPRO
Manager site, enter the same name as the community name newly set in the ESMPRO Manager
site.
To receive trap from ESMPRO Agent at the ESMPRO Manager machine, both community
names should be the same.
5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the ESMPRO Manager
machine of the send destination in the [Host name, IP or IPX address] box, click the [Add] button.
IMPORTANT:
If the IP address (or host name) of the remote ESMPRO Manager specified as the trap send
destination in the setup of the manager report (TCP/IP), the message warning the duplication
appears. The specification of the same ESMPRO Manager causes to be repo rt ed do ubl y.
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6. Open the [Security] property sheet and make settings as follows;
• Add the community name entered in Step 4 to [Accepted community names].
• Set its authority to [READ CREATE] or [READ WRITE].
• Select [Accept SNMP packets from any host.]
IMPORTANT:
If you entered any community name other than “public” in Step 4, add that name to “Accepted
community names”.
Unless you set the acceptable community’s authority to “READ CREATE” or “READ WRITE,”
you cannot perform monitoring from ESMPRO Manager.
< Setup of receiving SNMP packets from specific hosts only >
Select [Accept SNMP packets from these hosts], specify IP addresses of the hosts, IP addresses of the
servers to install Agent, and the loop-back address (127.0.0.1).
< Setup of receiving SNMP packets from specific communities only >
Change the name of the community receiving SNMP packets from the default “public” to any name.
IMPORTANT:
If the community name is changed, the community of ESMPRO Agent is changed and
registered by starting from [Control Panel]. To change the community to another and
register it, use the [SNMP Community] list box in the [General] tab.
To allow ESMPRO Agent to receive SNMP packets sent from ESMPRO Manager, set the
send community name in ESMPRO Manager to be the same as that accepted by the SNMP
Service in ESMPRO Agent.
7. Terminate the network setup.
IMPORTANT:
During OS installation, if the SNMP service is added to the system after applying the service
package during OS installation, apply it again. If not, the SNMP service may not operate
properly, and this can cause the improper operation of ESMPRO Ag ent.
The SNMP Service is required for operating ESMPRO Agent. If the SNMP Service is deleted
after the installation of ESMPRO Agent, install the SNMP Service and then reinstall
ESMPRO Agent.
Some software products provided by other vendors use the SNMP Service. If the SNMP
Service and ESMPRO Agent are installed in the system in which such software as above is
installed, it may be impossible to start ESMPRO Agent services. If so, delete the SNMP
Service once and install the service again. After which, reinstall ESMPRO Agent and the other
vendor's software.
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Installation
ESMPRO Agent is automatically installed together with the installation or re-installation of the NovaScale/Fault
Tolerant Server series. ESMPRO Agent may be installed manually on the master control menu of
EXPRESSBUILDER as follows:
1. Login to the system with user name “Administrator.”
2. Insert the CD-ROM "EXPRESSBUILDER" into the CD-ROM drive.
TIPS:
The CD-ROM drive may be either the drive connected to the system or any drive located on the network
and connected by the LAN Manager. (These are collectively called CD-ROM drive hereafter).
IMPORTANT:
To use a CD-ROM drive on the network, assign the network driver to the drive and then execute
MC\1ST.EXE of the drive. Do not start the CD-ROM drive from the network computer in Windows
Explorer.
The autorun function automatically displays the master control menu of EXPRESSBUILDER.
3. Click [ESMPRO] in [Setup].
The ESMPRO setup is started to display the main menu.
4. Click [Agent] in the main menu of the ESMPRO setup.
TIPS:
The available menus vary depending on OS types. (The menu s that ca n not be instal l e d are greyed .)
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IMPORTANT:
Double-clicking to select a menu may display two same dialog boxes. Click the [End] button to
close one of the dialog boxes.
If you click the [Cancel] button during setup, the message asking whether to stop or not to stop the
installation will appear. You can stop the installation by clicking on the [Stop] button (the main
menu remains displayed). However, the file having been setup halfway will not be deleted.
When ESMPRO Agent is already installed, delete its older version from [Add or Remove
Programs] in Control Panel, and install the new version.
5. The setup program determines the machine type automatically.
IMPORTANT:
If the setup program is unable to determine the machine model, the setup of ESMPRO Agent will be
stopped.
6. Click the [Next] button.
7. Enter the path in which ESMPRO Agent is installed and click the [Next] button.
The ESMPRO Agent module is installed below the ESM directory of the root partition in default. If no
problem is found, click the [Next] button without any modification.
To change the installation directory, click the [Reference] button, specify the desired installation directory with
the full path including the drive name, and click the [Next] button.
8. When the installation end window appears, click the [OK] button.
The installed is complete. The functions of installed ESMPRO Agent will be enabled after the system is
restarted.
IMPORTANT:
After the installation of ESMPRO Agent, SNMP Service is stopped. The SNMP Services will be
started when the OS is restarted.
Even if the installation of ESMPRO is completed, the main menu for the ESMPRO setup remains
displayed. Note that the main menu may be hidden by another dialog box. To terminate the ESMPRO
setup, click [End] in the main menu.
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Setting up ESMPRO Agent
The settings of installed ESMPRO Agent remain unchanged from those at shipment. Click the [Start] button, [Setting],
and [Control Panel] sequentially to open [Control Panel].
If you double-click the [ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the
setting of each sheet in the dialog box to be fit to the used environment. The notes on setup and the necessary
information are explained in “Supplement” in Chapter 5 of User’s Guide in the separate volume. See the supplement
for setup or suspicion of malfunction.
Uninstall
Configuring ESMPRO Agent and BMC and uninstalling BMC FW Update Service are described below.
Uninstalling of ESMPRO Agent
The procedure of uninstalling ESMPRO Agent is described below.
IMPORTANT:
Uninstalling ESMPRO Agent
Start uninstalling ESMPRO Agent after the system is started completely.
If ESMPRO Agent is uninstalled just after the system start-up, the setup program may freeze
displaying the [Service Being Deleted…] dialog box. Shutdown the system by using "Task Manager"
or other operation. Then uninstall ESMPRO Agent after the system is started completely.
In the system that operates Windows Server 2003, do not change the setting of “Local security policy”
from the default.
The error occurs by InstallShield if the uninstallation is executed with the setting changed, and the
uninstallation fails.
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z Using EXPRESSBUILDER:
1. Make the main menu of the ESMPRO setup appear by referring to the section "Install" in this document.
2. Click [ESMPRO Agent].
The “Welcome” dialog box appears.
3. Select [Delete] and then click the [Next] button.
Now ESMPRO Agent is uninstalled.
z Without using EXPRESSBUILDER:
1. Start [Add/Remove Programs] in [Control Panel].
2. Select [ESMPRO Agent] and click [Change/Remove].
The “Welcome” dialog box appears.
3. Select [Remove] and click [Next].
Now ESMPRO Agent is uninstalled.
ESMPRO Manager
Linked with ESMPRO Agent installed in the server, ESMPRO Manager monitors the server status and receives alerts
from the server.
ESMPRO Agent
Error
Notify
ESMPRO Manager
LAN
Monitor
When a failing module in the server is to be replaced, ESMPRO Manager enables logical module disconnection from
the server and logical installation after module replacement.
For the installation of ESMPRO Manager and notes on the operation, see the separate User Guide.
DianaScope
DianaScope is software to remotely manage the NovaScale/Fault Tolerant Server series.
NovaScale/Fault Tolerant Server series can be managed remotely, only when ft Remote Management Card (optional
for R620-LR) is installed.
For information on the functions and installation procedures of DianaScope, refer to the online documents.
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Verifying GeminiEngine Control Software Version
The following describes how to check the version of Gem i niEngine Control Software, which consists of various types
of software for fault tolerance. Perform the procedure when you need to check the GeminiEngine Control Software
version of the current system before adding units or attachment to NovaScale/Fault Tolerant Server series.
Check the version following the steps below:
1. Log in the system as an authorized Administrator.
2. Open Control Panel from the Start menu.
3. Open “Add or Remove Programs.”
You can verify the version that corresponds to the name of [GeminiEngine Control Software].
Changing the Color Quality of the Display to 32-bit
The default color quality of the graphics driver is set to 16 bits for the NEC Express5800/ft series.
The server rarely displays the following message when accessing a floppy disk and becomes unable to access the
floppy disk. The default color quality is 16 bit to prevent that from happening.
The volume does not contain a recognized file system. Please make sure that all required file system drivers are
loaded and that the volume is not corrupted.
Even if this message is displayed and the server becomes unable to access the floppy disk, the processing completes
by accessing the floppy disk again.
If you need to change the color quality to 32 bit knowing this limitation, apply a special graphic driver as describ ed
below:
1. Log on to Windows Server 2003 as a user with administrator authority.
2. Set the “NEC EXPRESSBUILDER” CD into the CD-ROM drive.
3. From the Start menu, select [Run...].
4. Enter “D:\HAS\W2K3\GA32SET.BAT” in the “Open” box (replace “D” with the drive letter of the CD-ROM
drive), and click [OK].
Then, restart the server.
To change the color quality to the standard (16 bit), perform the above steps but run “GA16SET.BAT” in (4) instead
of “GA32SET.BAT.”
Compressing a System Drive
Do not compress the root directory and the Windows directory when compressing the System Drive. (The Windows
Server 2003 directory is labeled as “Windows.”) If you compress the root director y and the Windows directory,
operational stability cannot be ensured because the Windows File Protection (WFP) may replace an unassigned driver
with a signed driver.
Cautions for Applying Windows Service Pack
Do not use your own judgment and apply the Windows Service Pack to the NovaScale/Fault Tolerant Server series.
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IMPORTANT:
If you want to apply service packs, contact your sales agent about the application status, and apply service
packs to NovaScale/Fault Tolerant Server series.
About Windows Update (Applying Security Patches)
Before updating Windows modules by using the Windows Update function on NovaScale/Fault Tolerant Server series,
make sure to read the description of each module. Contact your sales agent for information about the test status of
security patch and QFE on NovaScale/Fault Tolerant Server series. It is strongly recommended to contact your sales
agent when updating the operating system on NovaScale/Fault Tolerant Server series.
→ Under a support policy f or security patches and QFE on NovaScale/Fault Tolerant Server series, security
patches released by Microsoft are categorized into the following levels according to their importance:
• IMPORTANT Patches (Considered as IMPORTANT and requiring immediate application): Tests
will be performed upon publication of new patches and the results will be informed to our sales agents.
The high-risk viruses (such as Nimba worm as a past example) will be immediately tested.
• Security Rollup Package (SRP): Tests will be performed along with the publications of SRP and the
results will be informed to our sales agents.
• Other patches: Tests for the security patches regarding the standard functions of Windows Operating
System will be periodically performed, and the results will be informed to our sales agents.
Contact your sales agent if you have any questions or concerns regarding Windows Update.
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Chapter 6
Troubleshooting
This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the
product.
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SYSTEM REPAIR
If the system cannot be operated for some reason, use Recovery Console to restore the system. However, this method is
only recommended to users or administrators who have good knowledge of the system.
When you have restored a damaged file by using Recovery Console, always update the system as described later in this
chapter.
IMPORTANT:
If hard disks cannot be recognized, the system cannot be repaired.
Cautions for using the Windows Server 2003 Recovery Console
To use the Recovery Console in a system where the system disk is a dynamic disk, the following settings need to be
configured beforehand.
If these settings are not done, the files on the hard disk cannot be updated on the Recovery Console, and the message
“Access is denied” appears.
1. “Local Security Policy” setting
IMPORTANT:
This setting should be made in advance on the Windows Server 2003.
(a) Start Windows Server 2003, and log on as a user with the administrator authority.
(b) From the Start menu, select [Administrative Tools] and select [Local Security Policy].
(c) Select [Local Policies] and then select [Security Options] in the left pane of the [Local Security Settings] window.
(d) Double-click [Recovery console: Allow floppy copy and access to all drives and all folders] in the right pane, and
enable the Security Setting.
2.
Environment variable “A l l owRemovabl eMedia” setting
IMPORTANT:
This setting is made on the Windows Server 2003 Recovery Console when the Windows Server 2003 Recovery
Console is in use. This should be set every time the Recovery Console is started.
(a) Start the Windows Server 2003 Recovery Console.
For how to start the Recovery Console, see “Preparation” (page 6-
5).
6-
6-2
3) and “Starting up Recovery Console” (page
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(b) Log on to the Recovery Console, and execute the following command.
(The default is FALSE)
set AllowRemovableMedia = TRUE
IMPORTANT:
The dynamic disk can be written from the Windows Server 2003 Recovery Console once the setting shown
above is made.
By default, the Windows Server 2003 Recovery Console is not allowed to write data from the basic/dynamic
disk to a floppy disk. It becomes however possible once the setting shown above is made (copy, access).
Default setting:
Write (copy, access)
Copy From Copy To
access destination
HDD HDD Copy available Copy not available
FD HDD Copy available Copy not available
CD HDD Copy available Copy not available
CD FD Copy not available Copy not available
Basic disk Dynamic disk
HDD FD Copy not available Copy not available
After the setting:
Write (copy, access)
Copy From
HDD HDD Copy available Copy available
FD HDD Copy available Copy available
CD HDD Copy available Copy available
CD FD Copy available Copy available
HDD FD Copy available Copy available
Copy To
access destination
Basic disk Dynamic disk
Note: HDD : Hard disk (SystemDrive, SystemRoot only)
FD : Floppy disk
CD : CD-ROM
Preparation
You need a support disk, “Windows Server 2003 OEM-DISK for EXPRE SSB U ILD ER ” t o start up the R ecovery Console.
Have “Windows Server 2003 OEM-DISK for EXPRESSBUILDER” ready before starting the Recovery Console.
If you do not have a computer that runs Windows Server 2003 or Windows 2000/XP/NT.
Follow the steps below to create a “Windows Server 2003 OEM-DISK for EXPRESSBUILDER”:
1. Prepare a 3.5-inch floppy disk.
2. Power on the peripherals and then NovaScale/Fault Tolerant Server series.
3. Disable the configuration for boot monitoring function.
In the BIOS setup, select [Server] - [Monitoring Configuration] - [Boot Monitoring] and choose “Disabled.”
See “Step 3: Disable Boot Monitoring Function” (page 4-9) for details.
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4. Insert the EXPRESSBUILDER CD-ROM into the drive of the server.
5. Then, reset (pressing Ctrl + Alt + Delete) or power off/on NovaScale/Fault Tolerant Server series to reboot it.
The system will start up from the CD-ROM to start EXPRESSBUILDER.
6. From the [Tools] menu, select [Create Support Disk].
7. From the [Create Support Disk] menu, select [Windows Server 2003 OEM-DISK for EXPRESSBUILDER].
8. Follow the instructions on the screen to insert the floppy disk.
“Windows Server 2003 OEM-DISK for EXPRESSBUILDER” will be created on the floppy disk. Write-protect
and place a label on the disk and keep it in a safe place.
IMPORTANT:
Enable the configuration for boot monitoring function to deploy the system without performing the system repair which
uses the Recovery Console. In the BIOS setup, select [Server] - [Monitoring Configuration] - [Boot Monitoring] and set
appropriate time. See “Step 12: Enable Boot Monitoring Function” (page 4-33) for details.
If you have a computer that runs Windows Server 2003 or Windows 2000/XP/NT.
You can also create a “Windows Server 2003 OEM-DISK for EXPRESSBUILDER” by following the steps below:
1. Prepare a 3.5-inch floppy disk.
2. Insert the EXPRESSBUILDER CD-ROM into the drive of a computer that runs Windows Server 2003 or Windows
2000/XP/NT.
3. From [Setup], select [Make OEM-Disk].
4. Follow the instructions on the screen to insert the floppy disk.
“Windows Server 2003 OEM-DISK for EXPRESSBUILDER” will be created on the floppy disk. Write-protect and
place a label on the disk and keep it in a safe place.
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Starting up Recovery Console
You can start up Recovery Console in two ways:
Start up Recovery Console installed on the system.
Start up Recovery Console from the Windows Server 2003 CD-ROM.
Installing Recovery Console on the system
1. Start up the NovaScale/Fault Tolerant Server series and log on to Windows Server 2003.
2. Insert the Windows Server 2003 CD-ROM into the drive.
3. From [Start] of the taskbar, select [Run...] to run.
CD-ROM drive:\i386\winnt32.exe /cmdcons /syspart:c: /tempdrive:c:
4. Follow the messages that appear on the screen to continue.
Starting up the Recovery Console
1. Disable the boot monitoring function.
Select [Server] - [Monitoring Configuration] - [Boot Monitoring] and choose “Disabled”.
See “Step 3: Disable Boot Monitoring Function” (page 4-9) for details. .
2. Power on the system.
<When starting up Recovery Console installed on the system>
(a) Select Microsoft Windows Recovery Console in “Please select the operating system to start:”
Please select the operating system to start:
<When starting Recovery Console from Windows Server 2003 CD-ROM>
Windows Server 2003, Enterprise
Microsoft Windows Recovery Console
(b) When the following message appears on the screen press F6 quickly.
(a) Insert the Windows Server 2003 CD-ROM into the drive.
(b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the power switch to power off
and on to reboot the NovaScale/Fault Tolerant server series.
(c) When the following message appears, press any key to start up from the CD-ROM.
IMPORTANT:
Press any key while the message is displayed. Otherwise the system will be started up from a
hard disk and Recovery Console will not be started.
(d) When the following message appears on the screen, press F6 quickly.
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3. When the screen to select SCSI drivers appears, follow the steps below.
(a) Press the S key.
(b) Insert the “Windows Server 2003 OEM-DISK for EXPRESSBUILDER” into the floppy disk drive, and
then press Enter.
(c) Select all SCSI adapter list in the floppy disk and then press Enter.
[Adaptec Ultra320 SCSI Cards (WinXP/Server 2003 IA-32)]
(d) When the following screen appears, press the S key.
(e) When the following screen appears, remove the floppy disk from the floppy disk drive and press the
Enter key.
Setup will load support for the following mass storage device(s):
Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)
Continue the operations by following the messages.
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4. When you start up Recovery Console from Windows Server 2003 CD-ROM, the following message appears.
Press the R key to boot Recovery Console.
Welcome to Setup.
This portion of the Setup program prepares Microsoft(R)
Windows(R) to run on your computer.
- To set up Windows now, press ENTER.
- To repair a Windows installation using
Recovery Console, press R.
- To quit Setup without installing Windows, press F3.
IMPORTANT:
The message shown above does not appear when you have started up the Recovery Console
installed on the system.
5. Follow the messages on the screen to start up the Recovery Console.
IMPORTANT:
When you restored a damaged file using the Recovery Console, update the system described in
the next section.
If you run the system without restoring files, enable the boot monitoring function. When
necessary for system operation, select [Server] - [Monitoring Configuration] - [Boot Monitoring]
and set appropriate time. See “Step 12: Enable Boot Monitoring Function” (page 4-33) for
details.
To write data to a dynamic disk, the settings described in “Cautions for using the Windows
Recovery Console” in “System Repair” need to be configured in advance. For more information,
see “Cautions for using the Windows Recovery Console” in “System Repair.”
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Updating the System
IMPORTANT:
NovaScale/Fault Tolerant Server series is a precision instrument. You should ask maintenance personnel to update
the system.
You will need to update the system after you repair the system using Recovery Console.
IMPORTANT:
Make sure to follow the steps below when you have restored the system by using Recovery Console.
Check the configuration for boot monitoring function .
If [Boot Monitoring] selected in [Monitoring Configuration] of [Server] is not set to “Disabled”, disable it. See
“Step 3: Disable Boot Monitoring Function” (page 4-9) for details.
When updating the system, considerations on the Power and Screen Saver settings are required.
If the following settings are enabled when updating the system, the process may stop or the system update may
not be applied properly. Disable the settings by clearing the checkboxes before updating the system. Reconfigure
the following settings as necessary afterwards.
- Settings of Screen Saver
- Power Schemes (Turn off monitor, Turn off hard disks)
- Hibernation (enable Hibernation)
1. Log on to the system with OS installed as user with Administrative account.
IMPORTANT:
Check that the dual system is configured properly (Check that the FT STATUS LED on the front panel of
the server lights green. See page 4-7 for location of the STATUS LED).
2. Remove duplications of all the LANs for both onboar d and option boards.
When dual LAN is disabled, a setup of LAN will be deleted. Note down the setup information.
(a) Start Device Manager.
(b) Select the team adapter that you want to cancel duplication, and select [Properties] from the menu displayed
by right-click, to display the Properties window.
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(c) Select the [Settings] tab in the Properties window, and click [Remove Team].
(d) The confirmation dialog will be displayed. Click [Yes].
3. Follow the steps below to update the system:
Do not input or output data during the update process.
a) After logging on to the system as a user with the Administrative account, insert EXPRESSBUILDER
CD-ROM into the drive of the server.
b) When the “Master Contro l Menu” screen appears, click [Setup] and click [Update Express5800 system]
on the menu.
4. When the dialog box for confirmation of executing system update appears, click [OK].
The system update will start.
Follow the instructions.
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5. After the system update is completed, the dialog box below will be displayed. Click [OK].
The system will be rebooted. Eject a CD from CD-ROM drive after the reboot process starts.
IMPORTANT:
If the message, “Windows - FT Orphaning A disk that is part of a fault-tolerant volume can no longer be
accessed” is displayed during the update process, an OS stop error may occur when restarting the OS. If
an OS stop error occurs, Hold down the POWER switch, and turn off the system. In this case, the system
will be successfully updated, however, disk mirroring is disabled. Make sure to check disk mirroring in 8.
When “Found New Hardware” wizard appears at the reboot, click [Cancel]. If the same message appears
again, click [Cancel] again.
6. Reinstall GeminiEngine Control Software.
Reinstall GeminiEngine Control Software referring to “Installing GeminiEngine Control Software” (page 6-11).
7. Check disk mirroring.
If the disk mirroring is disabled, enable the mirroring again. For the method to check disk mirroring, see “Step 6: Set
Dual Disk Configuration.”
IMPORTANT:
During disk re-synchronization, do not shut down the system until the resynchronization is completed.
If the following dialog appears, confirm that the disk is mirrored and click [Yes] to restart the system.
8. Reboot the system.
9. After the system has rebooted, log on as a user with Administrative account.
IMPORTANT:
Check that the dual system is configured properly (confirm that the FT STATUS LED on the front panel of
the server illuminates green. See page 4-7 for location of the STATUS LED).
10. Duplicate the LAN again for both onboard and option boards.
Refer to “Step 6: Set Dual LAN Configuration” on page 4-21 or “DUAL LAN CONFIGURATION” in Chapter 3 of
the separate volume of User’s Guide. Reconfigure the LAN based on the memo you have taken.
11. When it is necessary for the system operation, enable [Boot Monitoring] selected in [Monitoring Configuration] of
[Server]. See “Step 12: Enable Boot Monitoring Function” on page 4-33 for details.
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Installing GeminiEngine Control Software
Install the GeminiEngine Control Software.
IMPORTANT:
Terminate all programs before starting the installation.
You must terminate all the programs because the software will not be installed successfully, especially when the
Microsoft management console is running.
The LAN settings will be deleted during the installation. Write down these settings to reset the parameters after
the installation as necessary.
Remove the dual LAN configurationbefore starting the installation.
1. Follow the steps below to install GeminiEngine Control Software.
a) After logging on to the system as a user with the Administrative account, insert the
“EXPRESSBUILDER” CD-ROM into the CD-ROM drive of the server.
b) When the “Master Control Menu” screen appears, click [Setup] and select [GeminiEngine Control
Software] on the menu.
Follow the instructions to proceed with the installation. The message “GeminiEngine Control Software, Now
Installing... Please Wait.” is displayed while GeminiEngine Control Software. Do not use the keyboard or mouse
while this message is being displayed.
2. The system is rebooted during the installation.
The system is rebooted several times during the installation. Remove the CD from the CD-ROM drive once
rebooting is started.
After the system is rebooted, log in again as the user logged in before rebooting. Installation of the GeminiEngine
Control Software is continued.
3. The message “Installation finished.” is displayed.
Once installation is completed, the message “Installation finished.” is displayed and the rebooting starts.
Use the “GeminiEngine Control Software UPDATE CD-ROM” to update GeminiEngine Control Software:
After installing the GeminiEngine Control Software, follow the procedure on the setup card attached to the
“GeminiEngine Control Software UPDATE CD-ROM” and apply the update.
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TROUBLESHOOTING
This section describes what you should do when a trouble occurs in the product.
Problems with EXPRESSBUILDER
When the NovaScale/Fault Tolerant Server series is not booted from the EXPRESSBUILDER CD-ROM, check the
following:
Did you insert the EXPRESSBUILDER CD-ROM during POST and restart the server?
→ If you do not insert the EXPRESSBUILDER CD-ROM during POST and restart the server, an error message
will appear or the OS will boot.
Is BIOS configuration correct?
→ The boot device order may be specified with the BIOS setup utility of the server. Use the BIOS setup utility
to change the boot device order to boot the system from the CD-ROM drive first.
<Menu to check: [Boot]>
When an error occurs while the EXPRESSBUILDER is in progress, the following message appears. After this message
appears, check the error and take the appropriate corrective action according to the error codes listed in the table below.
Message Cause and Remedy
This machine is not supported.
NvRAM access error
Hard disk access error The hard disk is not connected or it is failed.
Any device specific information does not exist on the mother
board. Use [System Information Management] of ‘Off-line
Maintenance Utility’ and list the backup information, or write
the information.
This operation should be executed only by maintenance
personnel. Do you want to start the off-line maintenance
utility?
This EXPRESSBUILDER version is not designed for this
server. Execute the EXPRESSBUILDER on the
compliant server.
An access to the nonvolatile memory (NvRAM) is not
acceptable.
Check whether the hard disk is correctly connected.
This is displayed, if EXPRESSBUILDER can not detect
the device specific information, when changing a
motherboard, etc. Maintenance personnel should use
the off-line maintenance utility and write the information.
An error message will also be displayed when an error was detected during system diagnosis. Take a note or print the error
message displayed, and contact your sales agent.
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x
Problems with Windows Setup
The following message is displayed when the setup starts.
The specified disk is not found. Terminating SW
→ The disk to install the system is not connected properly. Check if the hardware is properly installed and
connected.
The following message is displayed while copying files from CD-ROM.
xxxx : Not Ready xxxxxxxxxxxxxxxxxxZ
xxxxx(A), xxxxx(R), xxxxx(F)
→ Press R. If this message still appears, perform the setup again. If the error persists, contact your sales agent
to examine the CD-ROM drive.
Failed to setup in detail for network adapter.
→ The detailed setup of network adapter is not available in setup of NovaScale/Fault Tolerant Serv er series.
Open the control panel after starting Windows Server 2003 to configure the network adap ter.
Failed to install Windows Server 2003 correctly.
Have you checked instructions and information on installation?
→ See “Step 1: Things Required for Setup” (page 4-4) and “Step 2: Prepare for Express Setup” (page 4-6).
Rebooted during the setup.
→ See “Step 3: Disable Boot Monitoring Function” (page 4-9), and set the parameter of this machine’s boot
monitoring function to correct value.
GeminiEngine Control Software UPDATE CD-ROM is not included.
GeminiEngine Control Software UPDATE CD-ROM is used to update GeminiEngine Control Software; i
→
may not be shipped with the equipment. (Not included if “EXPRESSBUILDER” CD-ROM contains the
latest version of software programs at the time of shipment). For the latest release of GeminiEngine Con
Software and purchase of th
contact your sales agent.
During a
Windows can b
light e
setup, “Previous Operatin g Sys tem C:” was selected on a selection screen of the operating system.
The process will be stopped along the display of DOS prompt or black screen. In this case, press Ctrl
→ + Alt
+ Delete, or turn off the power to reboot the system. Installation will be continued after a reboot.
e operated after a setup but each module or PCI board is n ot duplicated. (FT Status LED does not
gre n).
Did you abort the installation during a setup such as by closing a window of the programs that are running
?
Installation will be aborted if you finish the programs that are running such as by closing a window.
→
Although the operation on Windows will be feasible, PCI boards will not be duplicated properly if you abort
the installation. In this case,
e latest version of its GeminiEngine Control Software UPDATE CD-ROM,
“Step 1: Things Requi red for Setup” needs to be done from the beginning.
t
trol
A ess LED will light amber.
DISK cc
Did you properly setup the duplex of HDDs?
DISK Access LED will light amber, if a setup for duplex is not performed. (See “LEDs” in the separate User
→
Guide for details about t
the duplex of HDDs.
he indication status of LED.) See “Step 6: Set Dual Disk Configuration” and set up
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“Complete memory dump” cannot be specified to the write debug information on “Set Memory Dump” (Debug
Information).
→ “Complete memory dump” cannot be specified (not displayed) if the memory size exceeds 2 GB. Specify
“Kernel memory dump” in this case.
Cannot find the recommended value for a paging file.
→ See “Size of the Partition to be Created” in “Step 1: Things Required for Setup”.
Cannot specify a network path for the storage location of diagnosis information (collect log) in “Set Dr. Watson”.
→ You cannot specify a network path. Specify a path to a local computer.
The Telnet Service is not installed.
→ Adjust the computer name to 14 characters or less, and then install the Telnet Service as explained below.
<How to install the Telnet Service>
1. Select [Run] from the Start menu.
2. Type “tlntsvr /service” in the [Open] box, and click [OK].
3. From the Start menu, point to [Control Panel], click [Administrative Tools] and then click [Services]
to specify whether the Telnet Service is registered.
Note: Once the installation of Telnet Service is finished, you may change the computer name to 15 or more
characters.
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About the Express Setup
The following message appeared when installation has been attempted by using a hard disk drive whose size is
smaller than the specified partition size:
The specified partition size has exceeded the capacity of the hard disk. The setup
created the partition at the maximum size that can be reserved on the hard disk.
Setup will continue the process.
→ The message does not mean there is a problem. Press the Enter key to continue the installation.
The screen did not show image correctly while files were copied from the CD-ROM or the CD-ROM was being
checked.
→ Press the R key. If the problem persists after you have press the R key for several times, start the Express
Setup from the beginning again. If you still see the same result, contact your service agent to check the
CD-ROM drive.
Automatic installation halted asking you to enter the setup information.
→ The setup information you have configured is not correct. Enter correct values according to the message
instructions. You do not need to cancel the installation. You may be required to press th e Enter key again at
the reboot at the end of a setup in Windows.
[OK] appears on the [Role of Computer] window.
→ When you click [Complete], in the rest of procedures, the default values of the Express Setup are
automatically selected for the installation
<Default values>
Network protocol settings
Protocol: TCP/IP [DHCP specified]
Service: Selecting sharing files for Microsoft network and printer
Client: client for Microsoft networks
Component: SNMP
Application: ESMPRO Agent
[OK] does not appear on the [Role of Computer] window.
→ [OK] does not appear if the setup information file that has been created is loaded.
[OK] appears only when you have moved to the [Role of Computer] window. Once you have moved
→
next window from the [Role of Computer] window, [OK] does not appear even if you use [Back].
Enti i tem Partition.”
re d sk area is used as the OS area though “Use Existing Partition” has been selected for “Sys
to the
Was there any partition other than the partition to be reused (except the maintenance area)?
→ If there was no area other than the partition to be reused, the entire area is reserved for Windows i
The setti f oup.
ngs or joining a domain was made, but the server was installed as a member of a workgr
→ Workgroup settings are made in the installation. Join a
Did you use any double-byte characters in the host name?
If you use any double-byte character in a host name on Windows Server 2003, joining a domain will fail. If
→
you have failed joining a domain, select [System] from Control Panel to make settings to join a domain.
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Though a large value was specified for the partition size, it turned out when Windows started that the system
partition created was 4095 MB.
Did you specify a value larger than the actual size of the area in the [Partition Size]?
→ If you want one partition for the entire area (except the maintenance area), select [All Area].
Did you specify a value larger than 200 GB in the [Partition Size]?
→ Specify a value smaller than 200 GB in the [Partition Size].
The cluster size is set to 512 bytes in the installation though installation was done on a partition whose size is 2 GB
or greater by NT FS.
→ This is the specification of the Express Setup. If you want to perform installation with a cluster size other
than 512 bytes, perform the manual setup.
Windows started up with a different resolution than the resolution specified for display.
→ If the resolution you configured cannot be used, a resolution close to the one you specified or the default
resolution will be used.
A wrong product key has been entered.
→ Automatic installation begins even if you enter a wrong product key. However, the process stops during the
automatic installation and you are asked to enter a product key. In this case, you are asked for entry at the
reboot after the GUI setup in the automatic installation. If you successfully complete these two entries, entry
of a wrong product key does not affect Wind
ows setup.
Detailed network adapter settin gs are not available.
→
You cannot make detailed network a
Pane after starting up Windows.
Window
Multiple network adapters h
are set to
When two o
DHCP.
Default settings are used for the protocol detailed settings though not mor
(for m to TCP/IP, DHCP is set).
s started up with the network adapter settings that were not configured in the Express Setup.
Windows installs network adapters it recognizes and sets
→ the default value to them. You can change the
settings from Control Panel after Windows is started.
When the Express Setup is perf
but protocols will be installed.
ave been installed with a different protocol set to each of them. However al l protocols
all the adapters.
This is the specification, which makes all installed protocols
→ available to each adapter. What cannot be
configured by the Express Setup will have default values.
r more network adapters have been set, the detailed settings of TCP/IP protocol are configured to use
When two or more network adapters are se
→ t, protocol detailed settings may have default values. Configure
the detailed settings from Control Panel.
exa ple, though IP address has been set
Have you set two or more protocols?
In this case, the status is the same as the status where two or more n
→ etwork adapters are connected. Because
of this default settings are used for the protocol detailed settings.
dapter settings in the Express Setup. Make the settings from Control
ormed but no adapter is actually connected, adapter settings will not be made,
e than one network adapter is connec ted
Configure the detailed settings from Control Panel after the OS is started.
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The event log below is recorded after executing Express Setup:
Source : HASSETUP
Type : Error
Event ID : 201
Description : HASSETUP: The module in one side is not recognized.
→ GeminiEngine Control Software is not properly installed because one of the CPU/IO modules could not be
recognized during its installation. The possible reasons are:
One of the CPU/IO modules is not mounted. (The screws that fix the removable handle of the CPU/IO
module are not fastened properly, or the power is not supplied.)
The CPU/IO module is faulty.
Take necessary actions such as checking the device status and mounting the CPU/IO module. Then,
reinstall GeminiEngine Control Software with both CPU/IO modules mounted and the power supplied.
For more information about installing procedure, see “Installing GeminiEngine Control Software”
(page 6-
The event log below is recorded when starting the system, or the message “!ILLEGAL FILE” is displayed when
logged on as a user who performed the installation.
Source : HASSETUP
Type : Warning
Event ID : 101
Description : Some GeminiEngine Control Software files have been illegally updated in the system.
11).
→ Files of GeminiEngine Control Software installed on the system are updated to incorrect files. Refer to
“Installing GeminiEngine Control Software” (page 6-
11) and reinstall GeminiEngine Control Software.
→ If the “ILLEGAL FILE” message is displayed or only “adpu320.sys” is listed as invalid files in the event
log, the SCSI driver file has been updated for some reason. In such a case, reinstallation of the entire
GeminiEngine Control Softwa re is not required. You only need to install the SCSI driver. For how to install
it, refer to "SCSI Board" of the “Setup of Optional PCI Board” (page 8-38) in the separate User’s Guide.
If only “FC” is displayed as the component name, it may be that the dedicated driver has not been installed
when the Fibre Channel board was mounted. See “Fibre Channel Board Set” of “Setup of Optional PCI
Board” (page 8-39) in the separate User’s Guide.
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Problems with ESMPRO Setup
A menu which cannot be chosen with a setup main menu.
→ The available menus vary depending on the OS types. (The menus that cannot be installed are displayed in
gray.)
Stop the setup of ESMPRO Agent on the way.
→ If you click [Cancel] during the setup, the message asking whether to stop or not to stop the installation will
appear. You can stop the installation by clicking [Stop] (the main menu remains displayed). However, the
file having been setup halfway will not be deleted.
Start the uninstallation of ESMPRO Agent after the system is started completely.
→ If ESMPRO Agent is uninstalled just after the system start-up, the setup program may freeze displaying the
[Service Being Deleted…] dialog box. Shutdown the system by using Task Manager or other operation.
Then uninstall ESMPRO Agent after the system is started completely.
* For installation procedure and detailed explanations on ESMPRO Manager, refer to the online document in the
EXPRESSBUILDER CD-ROM.
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Problems with System Repair
“Press F6 if you need to install a third party SCSI or RAID driver…” was not displayed and there was no chance to
enter
F5 and F6 when “When starting Recovery Console from Windows Server 2003 CD-ROM” was performed.
Did you press any key when the message “Press any key to boot from CD” is displayed on top of the screen?
→ Start-up from Windows Server 2003 CD-ROM is required to start the Recovery Console from Windows
Server 2003 CD-ROM. Press any key while the message “Press any key to boot from CD” is displayed on
the screen. You cannot start the Recovery Console from the CD-ROM unless the any key is pressed while
the message is being displayed. Restart the system when it does not start from CD-ROM and the message
“Press F6 if you need to install a third party SCSI or RAID driver…” is not displayed. See “
Recovery Console
The screen turns out to be black for a while when booting the Recove ry Console.
” in “SYSTEM REPAIR” in this chapter to start again.
→ If you start the Recovery Console that is installed in the system, the screen turns out to be black for a while
when booting the Recovery Console. Since the system is normally working, please wait for a while.
When the system’s update is being processed, Operating System Stop Error occurred at the system reboot.
→ During the system update process, the message “Windows-FT Orphaning A disk that is part of a
fault–tolerant volume can no longer be accessed” is displayed, and there is sometimes a case that OS Stop
Error occurs on a reboot after this process. See IMPORTANT of step 6 in “Updating the System” in this
chapter when OS Stop Error occurs, and reboot the system. In addition, the system’s update is successfully
being performed when the message “Windows-FT Orphaning A disk that is part of a fault-tolerant volume
can no longer be accessed” is displayed. However, the mirroring of HDD is not applied. Make sure to check
the hard disk’s mirroring after the system start-up.
Starting up
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