NEC Aspire, Aspire L, Aspire S, Aspire M, Aspire XL Networking Manual

Empowered by Innovation
Networking Manual
P/N 0893207
Rev 3, June 2006
5.24
Technical Support Web Site:
http://ws1.necii.com (registration is required)
This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:
NEC Unified Solutions, Inc.
4 Forest Parkway
Shelton, CT 06484
necunifiedsolutions.com
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc.
©2006 by NEC Unified Solutions, Inc. All Rights Reserved.
Printed in U.S.A.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
About Aspire Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What is Networking? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Aspire Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Available Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Available Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unique Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up The Networking Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Required System Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Basic System Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ISDN Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
IP Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Multi-Site Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table of Contents
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
911 Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
911 Call Routing : Using ARS Class of Service Matching to Call
Local Authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
BLF Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Barge In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Call Forwarding / Do Not Disturb Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Call Forward, Off-Premise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Call Forwarding with Follow Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Call Waiting / Camp On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Call Waiting / Camp On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Central Office Calls, Placing: Seizing a trunk in a networked system . . . . . . . 57
Channel Release Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Department Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Department Step Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Direct Inward Dialing (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Direct Inward Line (DIL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Direct Inward System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Fax Over Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Aspire Networking Manual
Table of Contents- 1
Table of Contents
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Hotline / Direct Station Selection (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Keep Alive Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Operator, Centralized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Ringdown Extension, Internal/External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Selectable Display Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Voice Mail, Centralized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Voice Mail, Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Programming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Before Reading This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
How to Use This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
How to Enter the Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Exit the Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Using Keys to Move Around in the Programs. . . . . . . . . . . . . . . . . . . . . . . . . 104
Programming Names and Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Programming Names and Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using Soft Keys For Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
What the Soft Key Display Prompts Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
10-03 : PCB Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
10-12 : NTCPU Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
10-20 : LAN Setup for External Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
10-27 : IP System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
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Aspire Networking Manual
10-31 : Networking Keep Alive Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
10-32 : PRI Networking Channel Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
11-01 : System Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
11-02 : Extension Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
11-07 : Department Group Pilot Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
11-10 : Service Code Setup (for System Administrator) . . . . . . . . . . . . . . . . . . . . . . . 144
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
11-11 : Service Code Setup (for Setup/Entry Operation) . . . . . . . . . . . . . . . . . . . . . . 147
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
11-12 : Service Code Setup (for Service Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
11-16 : Single Digit Service Code Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
14-01 : Basic Trunk Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Table of Contents
Aspire Networking Manual
Table of Contents- 3
Table of Contents
14-06 : Trunk Group Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
15-03 : Single Line Telephone Basic Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
16-01 : Department Group Basic Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
16-02 : Department Group Assignment for Extensions . . . . . . . . . . . . . . . . . . . . . . . 169
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
20-01 : System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
21-16 : Trunk Group Routing for Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
22-05 : Incoming Trunk Ring Group Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
22-08 : DIL/IRG No Answer Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
22-10 : DID Translation Table Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
22-11 : DID Translation Number Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
22-12 : DID Intercept Ring Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Table of Contents - 4 ◆
Aspire Networking Manual
25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing . . . . . . . . . . . . . . . . 185
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy . . . . . . . . . . . . . . . . 187
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
26-01 : Automatic Route Selection Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
26-02 : Dial Analysis Table for ARS/LCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
26-03 : ARS Dial Treatments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
26-04 : ARS Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
44-01 : System Options for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
44-02 : Dial Analysis Table for ARS/F-Route Access . . . . . . . . . . . . . . . . . . . . . . . . 197
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
44-03 : Dial Analysis Extension Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
44-04 : ARS/F-Route Selection for Time Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
44-05 : ARS/F-Route Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Table of Contents
Aspire Networking Manual
Table of Contents- 5
Table of Contents
44-06 : Additional Dial Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
44-07 : Gain Table for ARS/F-Route Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
44-08 : Time Schedule for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
44-09 : Weekly Schedule for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
44-10 : Holiday Schedule for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
45-01 : Voice Mail Integration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
84-01 : CODEC Information Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
84-02 : H.225, H.245 Information Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
84-04 : VOIPU PCB DHCP Server Mode Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
84-05 : VOIPU IP Address Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
84-06 : VOIPU Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Table of Contents - 6 ◆
Aspire Networking Manual
Table of Contents
84-12 : H.323 Phone CODEC Information Basic Setup . . . . . . . . . . . . . . . . . . . . . . 233
Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237
Aspire Networking Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
ISDN Networking Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
VoIP Networking Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Multi-Site Networking Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Aspire Networking Manual
Table of Contents- 7
Table of Contents
Table of Contents - 8 ◆
Aspire Networking Manual

Introduction

About Aspire Networking

What is Networking?

The Aspire Networking package provides a seamless connection of multiple systems into a single “virtual” communications system using ISDN (PRI/BRI) and VoIP lines with a uniÞed numbering plan. The ISDN Networking is only available with the Aspire M/L//XL - Aspire S must use IP
Networking. Aspire Networking will allow many companies to connect their telephone systems so
they appear as one. This will give them the ability to have only one operator to manage the system and share one voice mail within the network. An extension user in the network can easily dial another extension or transfer a call within the Aspire Networking System. Calls are passed from network node to network node using a protocol that contains information about the source of the call, the type of call and the destination of the call.
Introduction
About Aspire Networking
Introduction
Centralized Voice Mail
Centralized Voice Mail allows multiple networked systems to share a single voice mail sys­tem. This centralized voice mail can receive calls from and transfer calls to any destination in any network node. Unanswered calls recall and route as if they were part of a single, much larger system.
Centralized Operator
Centralized Operator allows multiple networked systems to share a single operator. The oper­ator can be accessed by a single digit code - if the operator is busy your call will automatically queue until the operator becomes free. The operator can have a DSS console to show the sta­tus of users anywhere in the network.
This centralized operator can receive calls from and transfer calls to any destination in any net­work node. Unanswered calls recall and route as if they were part of a single, much larger system.
Flexible Network Routing
Use network routes to set up “single channel” networking between many separate systems - or use multiple networking channels per system for greater network performance. Data tables in the system program deÞne the routing for each extension in each network node. These tables are easily customized to meet the requirements of each networking conÞguration.
Users may place an intercom call or transfer a call to any extension at any location by simply dialing an extension number. The system analyses each extension number received and deter­mines how to route the call to its Þnal destination. The feature that handles this route selection is called Flexible Routing (F-Routing). Once an extension number is dialed, the system checks the routing, accesses the assigned trunk group and places the call. Each extension is assigned a route or routes that decides which trunk group to access and any modiÞed dialed data if required.
Networking
1
Introduction
About Aspire Networking
Busy Lamp Indication
The status of an extension will be shown at a Hotline key/DSS Console on another networked system. This allows a Centralized Operator to have lamp indication of extensions in the net­work or an extension user to have a Hotline key for a co-worker on another system.
Call Forwarding
You can forward your calls to an extension at another networked extension. If you visit another site within your network but forgot to set a call forward. then use Follow Me to have your calls forwarded to you. Follow Me is also useful if you have an Aspire Wireless handset. If your handset is subscribed at the site you are visiting then you can use Follow Me to have your calls forwarded to your Aspire Wireless handset.
Conference
An extension can have a conference call that includes co-workers at another system within the network.
Direct Inward Dial (DID)
A DID call can be routed to any extension within the network. This allows an extension to receive a DID call from any other system in the network. Along with trunk access, it is possi­ble for an extension on a system that has no trunk lines to use the trunks of another system in the network.
ARS/Flexible Network Routing
Use network routes to set up “single channel” networking between many separate systems - or use multiple networking channels per system for greater network performance. Data tables in the system program deÞne the routing for each extension in each network node. These tables are easily customized to meet the requirements of each networking conÞguration.
Users may place an intercom call or transfer a call to any extension at any location by simply dialing an extension number. The system analyzes each extension number received and deter­mines how to route the call to its Þnal destination. There are two types of programming which can handle this route selection - ARS and Flexible Routing (F-Routing). Up to 48 routes are available for networking. Once an extension number is dialed, the system checks the routing, accesses the assigned trunk group and places the call. Each extension is assigned a route or routes that decides which trunk group to access and any modiÞed dialed data if required.
Paging
Networking allows a user to place a Paging call to a networked system. If you need to get through to a co-worker who is not at their desk, a page can be made to their system.
Trunk Access
An extension can access a trunk line at another system in the network. The user dials the stan­dard trunk access code and the system will automatically route the call to the system that has trunks connected.
2 Networking

Aspire Requirements

There are two methods available for Networking connections as shown in following table.
Interface Description Comments
Introduction
About Aspire Networking
ISDN
(PRI ISDN available with Aspire M/L/ XL Only)
VoIP Using H.323 protocol for voice
Using Q.931-based proprietary protocol, Basic Rate Interface and Primary Rate Interfaces are available.
transmit protocol.
A PRIU or BRIU PCB is required for each network connection.
A minimum version of Þrmware is required for the ISDN PCB. BRIU PCB - Firmware 2.6
PRIU PCB - Firmware 2.0
Using ISDN Networking the system provides up to 256 B-channel ports which can be used for Networking.
A PRIU circuit will take 24 ports and each BRI circuit will take 2 ports.
These ISDN Networking ports are indepen­dent of the trunk and station ports available on the system.
A VOIPU PCB is required, as well as an ethernet connection to the NTCPU.
No speciÞc Þrmware version required.
Using IP Networking the maximum quantity of simultaneous calls is limited by the avail­ability of resources on the VOIPU PCB’s installed. A maximum of sixteen 16VOIPU PCB’s can be installed each with a 16 port expansion daughter card giving a maximum of 512 speech channels (this number depends on the system and the NTCPU type).
The maximum quantity of calls may also be reduced by the compression mode (CODEC type) of the VOIPU PCBs, this is selectable by the installer in Program 84-12-28. Refer to the Aspire IP Manual for further detail.
Aspire S Requirements
IP Networking is supported by the Aspire S KSU.
An ENTU LAN Connection PCB is required with the VOIPU PCB. The system will not start
up if the ENTU is not installed.
A VOIPU PCB with an ethernet connection to the ENTU PCB is required for connection.
Aspire NTCPU Requirements
Networking is not supported on the 64-port Basic NTCPU (P/N 0891002).
A Feature Upgrade PAL chip (P/N 0891039) is required for the Basic NTCPU or an Enhanced
NTCPU (P/N 0891038) can be used to enable Networking.
A PRIU (Þrmware 2.0 or higher), BRIU (Þrmware 2.6 or higher), or VOIPU PCB with an eth-
ernet connection to the NTCPU is required for connection.
Networking ◆ 3
Introduction
About Aspire Networking
Networking Software Levels
It is advisable to have compatible levels of Aspire software installed on all systems within the Net­work. Although the basic Networking operation will operate correctly, there could be problems with features that are only available from a given level of software.
Aspire Software V2.01
Two Aspire systems can be installed in the network.
Networked Park Hold should not be used.
Aspire Software V2.5x
More than two Aspire systems can be installed in the network.
The networked systems can use a combination of PRI, BRI or VoIP PCBs. Refer to
Networking Using Mixed PCBs (PRI, BRI or VoIP) (page 4).
For Networks with more than 10 systems.
Networked Park Hold should not be used.
How Many Aspires can be Installed in a Single Network?
The Aspire system software version 2.5x allows you to install up to 10 Aspires within the network. With software prior to version 2.5x, you should not install more than two systems in a network.
All systems must have either the 64-port NTCPU with Feature Upgrade PAL (P/N 0891002 and
0891039) or the Enhanced NTCPU (P/N 0891038) installed and version 2.5x software or later is recommended.
Refer to Multi-Site Networking in this manual for information on installing more than two Aspire systems in a network.
Networking Using Mixed PCBs (PRI, BRI or VoIP)
A network can consist of a combination of VOIPU, PRI and BRI PCBs. In order to create a network using mixed media, you must keep a direct connection between the systems. IP resources will receive priority over ISDN resources in a mixed media network. Refer to the following mixed media examples:
Networking via IP and ISDN (as a backup for extra resources)
This connection will work because each system is connected via the VOIPU and PRI/ BRI PCBs. The IP resources will get priority. The PRI resources will be selected when the IP resources are in use or unavailable.
Hub
VOIPU
VOIPU
PRI PRI
CSU
Aspire A
4 Networking
Aspire B
Multi-Site Networking via IP and ISDN
This connection will NOT work because System C cannot access System A.
Introduction
About Aspire Networking
Hub
VOIPU
Aspire A
Multi-Site Networking via IP and ISDN
This connection will work as all systems are inter-connected. The IP resources will get priority when System A accesses System B. When System A access System C, a PRI resource will be used. In this setup, System A and System B must each have 1 VOIPU and 2 PRIU PCBs. System C must have 2 PRIU PCBs.
Aspire C
Hub
VOIPU
Aspire B
PRI/BRI
PRI/BRI
CSU
VOIPU
PRI PRI
CSU
Aspire A
PRI
CSU
Networking ◆ 5
PRI
Aspire C
VOIPU
Aspire B
PRI
PRI
CSU
Introduction

Available Features

Available Features

Available Features
911 Call Routing : Using ARS Class of Service Matching to Call Local
Authorities (page 39) ARS/F-Route (page 40) Barge In (page 47) BLF Indication (at Hotline / DSS Console key) - refer to Hotline / Direct
Station Selection (DSS) (page 72) Call Forwarding / Do Not Disturb Override (page 50) Caller ID Display (page 56) Call Forwarding (page 48):
Immediately Busy No Answer Both Ring
Call Forwarding with Follow Me (page 52) Call Forward, Off-Premise (page 51) Call Waiting / Camp On (page 53) Callback (page 54) Central OfÞce Calls, Placing: Seizing a trunk in a networked system
(page 57)
Channel Release Link (page 59) Conference (page 60) Department Calling (page 62) Department Step Call (page 64) Direct Inward Dialing (DID) (page 65) Direct Inward Line (DIL) (page 66) Direct Inward System Access (DISA) (page 67) Fax Over Networking (page 69) Hold (page 71) Hotline / Direct Station Selection (DSS) (page 72) Intercom (page 74): Change Voice/Signal Ring Keep Alive Operation (page 75) Last Number Redial (page 76) Message Waiting (page 77) Operator, Centralized (page 78) Paging (page 79) Park (page 81) Ringdown Extension, Internal/External (page 83)
Feature Name
6 Networking
Selectable Display Messaging (page 84) Toll Restriction (page 85) Transfer (page 86) Voice Mail, Centralized (page 89) Voice Mail, Local (page 93)
Introduction
Available Features
Networking ◆ 7
Introduction

About This Manual

About This Manual

Using This Manual

This manual is in three sections:
Section 1: Setting Up the Networking Feature
This section guides you step by step in setting up a basic Networking system. You'll learn how
to:
Program the Aspire system for Networking
Program the Aspire system for Networking with Voice Mail
Set Up the Voice Mail for Networking
Section 2: Features
This section provides details on system features and how they work with a networked system.
Section 3: Programming Basics
This section describes the programming basics for the Aspire phone system.
Telephone Programming Instructions shows you how to enter the program’s data into sys-
tem memory. For example:
1. Enter the programming mode.
2. 15-07-01
15-07-01 TEL301 KY01 = *01
←←← →
tells you to enter the programming mode, dial 150701 from the telephone dial pad. After you
do, you’ll see the message “15-07-01 TEL301” on the Þrst line of the telephone display. This
indicates the program number (15-07), item number (01), and that the options are being set for
extension 301. The second row of the display “KY01 = *01” indicates that Key 01 is being
programmed with the entry of *01. The third row allows you to move the cursor to the left or
right, depending on which arrow is pressed. To learn how to enter the programming mode, see
How to Enter the Programming Mode (page 102).
Appendix: Examples of Aspire Networking ConÞgurations
This section shows diagrams and simple programming instructions for Aspire Networking.
8 Networking

Unique Considerations

Read These Notes ◆
Simplifying Keyset Operation with One-Touch Keys...
A system phone user can access many features through Service Codes (e.g., Service Code *0 answers a Message Waiting from a co-worker). To streamline the operation of their phone, a keyset user can store these codes under One-Touch Keys. This provides one-button operation for almost any feature. To Þnd out more, read the One-Touch Calling feature in your Software Manual.
Programmable Keys...
When reading an instruction using programmable keys, you will see a notation similar to (PGM 15­07 or SC 851: 06). This means that the key requires function code 06, and you can program this
code through Program 15-07 or by dialing Service Code 851. Refer to the Programmable Function Keys feature in your Software Manual if you need more information.
Using Handsfree...
The manual assumes each extension has Automatic Handsfree. This lets a user just press a line key or CALL key to answer or place a call. For extensions without Automatic Handsfree, the user must: Lift the handset or press SPK for Intercom dial tone. Lift the handset or press SPK, then press a line key for trunk dial tone.
Introduction
About This Manual
Networking ◆ 9
Introduction
About This Manual
- For Your Notes -
10 Networking

Setting Up The Networking Feature

Required System Programming

Setting Up The Networking Feature
Required System Programming
Section 1
Setting Up
The Networking Feature

Basic System Programming

The selection of an ISDN PRI, BRI, or VoIP PCB determines the type of programming you must do on the Aspire. Refer to the ISDN Networking, VoIP Networking, or Multi-Site Networking section which follows. You can also refer to the examples in the Appendix (page 237).
In addition to the programs detailed in this manual for the Networking feature, be sure to refer to the Aspire Software Manual (P/N 0893200) for complete details on programming the ISDN or VoIP features, as well as any other user features.
Networking ◆ 11
Setting Up The Networking Feature

ISDN Networking

ISDN Networking

ISDN Networking
Refer to Appendix (page 237) for an example of setting up a network using ISDN or
IP connections.
ISDN Networking is only available for the Aspire M/L/XL system. In addition, the
NTCPU must have a Feature Upgrade or Enhanced PAL chip installed.
Using Q.931-based proprietary protocol, Basic Rate Interface and Primary Rate Interfaces are available for networking Aspire systems. PRI ISDN available with Aspire M/L/XL only. Using ISDN Networking, the system provides up to 256 B-channel ports which can be used for Network­ing. One PRIU or BRIU PCB is required for connection to each networked system. A minimum version of Þrmware is required for the ISDN PCB.
BRIU PCB - Firmware 2.6 PRIU PCB - Firmware 2.0
A PRIU circuit will take 24 ports and each BRI circuit will take 2 ports. These ISDN Networking ports are independent of the trunk and station ports available on the system.
Telco Requirements
BRI
Peer-to-Peer
U-Point to Telco
NI1/NI2 (National Standard 1 and 2) Compliant
The system provides compatibility with ISDN Basic Rate (BRI) services, including:
· Basic BRI Call Control (BCC)
· Point-to-Point BRI Terminal Connection (no daisy-chaining)
· Point-to-Multipoint BRI Terminal Connection (daisy-chaining)
· Capacity of 96 BRI circuits and 192 BRI channels
PRI
ESF/B8ZS
DID (routes on the last 8 digits)
Yield to Glare Customer Side
Outbound Caller ID Number
Inbound Caller ID Name and Number (as provided by the telco)
NI1/NI2 (National Standard 1 and 2) Compliant
FAS (Facility Associated Signaling) - D-channel resides on PRI
PRI Networking With Two Local Voice Mails, Masters Must Have Different Numbering
When programming a PRI network with each system having their own local voice mail, the master numbers for the voice mails must be deÞned in different series in Program 11-01. The second digit of the extension number can not be the same. For example, 700 and 701 will not work, however 700 and 710 can be used.
Ring Groups
Ring groups are NOT shared between networked systems. The only way you can ring a phone in Site A and Site B at the same time is to DIL a trunk to an extension or a virtual extension at Site B and program Call Forward Both Ring to an extension or virtual extension at Site A.
12 Networking
Programming
Also refer to the Numbering Plan (page 32) feature for additional
required programming.
10-03-01 : PCB Setup - ISDN Line Mode
Determine the line mode of the ISDN. If Basic Rate Interface (BRI) is chosen, the setting
must be done for each line. The settings must match in all networked systems. The following
entries are acceptable for Networking.
Setting Up The Networking Feature
ISDN Networking
ISDN Line Number 01-08
Item
No.
01 ISDN Line Mode 3 = Network Mode (Leased Line)
A PRIU PCB will provide up to 24 channels - the BRIU PCB will provide 2 channels. Pro-
gram 10-32-01 can limit the quantity of channels available for PRIU interfaces.
The installation of each mode is shown in the following diagrams.
Mode 3 BRI/PRI Netw
Aspire
Mode 3
Master Side
Item Input Data Default
4 = Network Mode (Interconnected Line) 5 = Interconnection (Interconnected Line, Fixed Layer 1 Forced NT Mode)
ork Mode (Lease Line)
NT1 NT1
T<-S
Slave Slave
BRI Leased Line
S->T
Clock Signal
Generator
Aspire
Mode 3
Slave Side
1
Mode 4 BRI/PRI Network Mode (Interconnected Line)
Aspire
Mode 4
Master Side
Clock Signal
Generator
Networking ◆ 13
S->T
Aspire
Mode 4
Slave Side
Slave
Setting Up The Networking Feature
ISDN Networking
Mode 5 BRI/PRI Interconnection Mode (Interconnected Line, Layer 1=NT)
Aspire
Mode 5
Slave Side
Clock Signal
Generator
GW GW
S<-T
Slave Slave
Ethernet
T->S
Aspire
Mode 5
Master Side
Clock Signal
Generator
10-03-03: PCB Setup - Connection Type
The connection type should be changed if Basic Rate Interface (BRI) is used. Only Point-to-
Point connection (1) is available for system interconnection.
ISDN Line Number 01-08
Item
No.
03 Connection Type 0 = Point-to-Multipoint (not available for
Item Input Data Default
Networking) 1 = Point-to-Point
0
Example:
System – A System – B
1: Point-to-Point 1: Point-to-Point
10-03-10 : PCB Setup - Master/Slave System
Determine which system will be the master system and which one(s) will be the slave sys-
tem(s). If one system is set as the Master, all the other systems must be set as the Slave. The
choice of Master/Slave is determined by the ISDN clock available at the Aspire. With a direct
connection: Master = S-Point, Slave = T-Point. With a telco connection: Master = T-Point,
Slave = T-Point. See the Appendix (page 237) for further detail.
ISDN Line Number 01-08
Item
No.
10 Master/Slave System
(Network Mode Only)
Example:
System – A System – B
1: Master 2: Slave
Item Input Data Default
0- Slave System
1- Master System
0
14 Networking
Setting Up The Networking Feature
ISDN Networking
10-03-11 : PCB Setup - Networking System Number
The Networking ID is used to select the access route for dialed digits. You can choose any
number 0 to 50 (0 equals no operation). This ID is used when setting the numbering plan for
the networked systems. The same ID number must be set in both 10-03-11 and 11-01. Refer to
Numbering Plan (page 32) for more on the numbering plan settings.
ISDN Line Number 01-08
Item
No.
10 Networking System Number
(Network Mode Only)
Example:
System – A System – B
Networking ID: 1 Networking ID: 1
Item Input Data Default
0-50 0
10-32-01 : PRI Networking Channel Limitation
With software 2.09 or higher, this program can be used to assign the number of B-channels to
be used for each ISDN PCB. This allows for fractional PRIs when used with multiple site net-
working. If this program is limited to less than "23" on one side of the network, then it also
limits both inbound and outbound network calls. This also applies on the other side of the net-
work as well.
(Default: Slots 1-16 = 23, Entries: 1-23)
11-02-01 : Extension Numbering
Assign the extension numbers to the ports. The extension number can be up to eight digits
long. The Þrst/second digit(s) of the number should be assigned in Program 11-01. This lets
an employee move to a new location (port) and retain the same extension number.
Networking ◆ 15
Setting Up The Networking Feature

IP Networking

IP Networking

Voice Over IP Networking

CAUTION
As with any Voice Over IP (VoIP) implementation, there are several issues that should be considered when setting up IP Networking on the Aspire.
These issues are discussed in detail in the Aspire Voice Over IP Manual. Please refer to this before installing IP Networking.
Refer to Appendix (page 237) for an example of setting up a network using ISDN or
IP connections.
Using H.323 protocol for voice transmit protocol, it is possible to network Aspire systems. VoIP can be used to network the Aspire S, M, L, and XL systems.
Using IP Networking the maximum quantity of simultaneous calls is limited by the availabil-
ity of resources on the VOIPU PCB’s installed. A maximum of sixteen 16VOIPU PCB’s can
be installed each with a 16 port expansion daughter card giving a maximum of 512 speech
channels (this number depends on the system and the NTCPU type).
The maximum quantity of calls may also be reduced by the compression mode (CODEC type)
of the VOIPU PCB’s, this is selectable by the installer in Program 84-12-28. Refer to the
Aspire Software Manual (P/N 0893200) for further details.
When using IP Networking, keep the following items in mind:
In order to keep the audio quality, prevent sending and receiving unnecessary packets by:
not using a repeater hub with the Aspire system.
turning off the Spanning Tree feature, if possible.
Disable the SIP NAPT router in Program 10-12-06 (set to 0) to prevent the IP address from
being changed by any other equipment.
Use equipment which provides an Auto-Negotiation feature, if possible.
The UPnP feature is not guaranteed to work with the Aspire system.
In order to use the Networking feature, the Aspire M/L/XL NTCPU must have a Feature
Upgrade or Enhanced PAL chip installed. The Aspire S requires the ENTU LAN card in order
to use VoIP PCBs.
IP addresses are required for each site’s NTCPU, VoIP cards in each site, and the default gate-
way (inside IP address) from each site’s routers.
Ring Groups
Ring groups are NOT shared between networked systems. The only way you can ring a phone in Site B and Site A at the same time is to DIL a trunk to an extension or a virtual extension at Site B and program Call Forward Both Ring to an extension or virtual extension at Site A.
16 Networking
Setting Up The Networking Feature
IP Networking
In-Band/Out-of-Band DTMF Signaling
In-band signaling is the way to send DTMF tone just as audio (in band of the RTP packet). There is no other message sent to the far end for the DTMF digits. Therefore, if this is used with G.729 pro­tocol, the DTMF tone will not be received properly. At the level G.729 compresses the audio, it affects the actual DTMF tone and it can not be interpreted by the far end. This is by the design of VoIP and there is no way to correct it.
Out-of-band signaling sends a special message to the far end for the DTMF digits (out of band of the RTP packet). The actual DTMF audio will be muted. There are two signaling types - RFC2833 and H.245. Both signaling types should work on every protocol (G.729, G.711, etc.).
Aspire software version 2.63 and higher supports out-of-band signaling, allowing DTMF digits to be sent when using G.729 protocol. However, in-band signaling on G.729 will never work on any phone system unless the deÞned compression rate is changed.
To enable the out-of-band signal function, you must have software 2.63 or higher, change Program 84-12-31 : H.323 Phone CODEC Information Setup - DTMF Relay Mode to RFC2833 (an entry of "1"), and change 84-06-10 : VOIPU Setup - DTMF Behavior for the card slot of the VoIP card to out of band (an entry of "2"). If these options are not set, DTMF tones will not be sent across the network. This will affect voice mail as well as any other device requiring DTMF.
Call Transfer to i-Series System Via VoIP Connection
When an Aspire system is connected via a VoIP connection to an i-Series system in a tie-line type setup, in order to transfer calls from the Aspire system to the i-Series, in addition to the VoIP pro­gramming, set up the Flexible Routing Tables as follows:
Program 44-05-01 : ARS/F-Route Table ; Table Number 1 = 9 (Trunk Group for Aspire
VoIP Trunk)
Program 10-23-02 : H.323 System Interconnection, IP Address ; System Number 3 =
172.16.9.10 (IP Address for i-Series System)
Program 10-23-04 : H.323 System Interconnection, Alias Address ; System Number 3
= 4 (For Dial 4 Calls)
With this programming, the Aspire system will wait for the Trunk Interdigit Timer to expire before dialing out after an i-Series extension (4xxx) is dialed.
If the F-Routing is set up with Program 44-05-01; Table Number 1 set to 103 (Networking) and Program 10-27-01; System ID 3 = 172.16.9.10 (IP Address for i-Series), though the i-Series system will be able to transfer calls to the Aspire, the Aspire system will not be able to transfer to the i -Series.
Explanation of Routing for IP Networking
When a user places a call to a remote extension number the dialled digits are checked against the Numbering Scheme in Program 11-01. This will provide the Node ID number of the route to the remote system.
The Aspire will then Þnd the destination IP Address by searching Program 10-27 for the destination IP Address for the given Node ID number.
Networking ◆ 17
Setting Up The Networking Feature
IP Networking
Quantity of Voice Paths Available
The quantity of voice calls that can be made at any one time are dependent on various factors.
VOIPU Resource - A free VOIPU resource must be available at each Aspire system.
Program 10-19 : The mode of each VOIPU resource can be conÞgured, modes 0 (ICM/Trunk)
or 3 (NTW) can be used by Aspire Networking calls.
IP Network Bandwidth Restrictions - These limitations are beyond the scope of the Aspire. If
there is not enough bandwidth available the call can not be maintained.
VOIPU PCB IP Address Options
A static IP address can be assigned to the VOIPU PCB. The IP address can also be assigned by DHCP by setting Program 84-04-01.
18 Networking
Setting Up The Networking Feature
Programming
Also refer to the Numbering Plan (page 32) feature for additional
required programming.
10-12-01 : NTCPU Network Setup - IP Address
Select the IP address of the NTCPU (default: 172.16.0.10). A static IP address is required by
the NTCPU. Each Aspire system in the network must have a unique IP address. The system
must be reset in order for the change to take effect.
10-12-02 : NTCPU Network Setup - Subnet Mask
Select the Subnet Mask to be used by the IP server (default: 255.255.0.0).
IP Networking
Item
No.
01 NTCPU
02 NTCPU
Item Input Data Default Conditions
IP Address
Subnet
Mask
1.0.0.1 - 126.255.255.254
128.1.0.1 -191.254.255.254
192.0.1.1 - 223.255.254.254
128.0.0.0
240.0.0.0
254.0.0.0
255.192.0.0
255.252.0.0
255.255.128.0
255.255.248.0
255.255.255.0
255.255.255.224
255.255.255.252
Example:
192.0.0.0
248.0.0.0
255.0.0.0
255.224.0.0
255.254.0.0
255.255.192.0
255.255.252.0
255.255.255.128
255.255.255.240
255.255.255.254
System – A System – B
IP Address: 172.16.0.10 IP Address: 172.16.0.11
224.0.0.0
252.0.0.0
255.128.0.0
255.248.0.0
255.255.0.0
255.255.224.0
255.255.254.0
255.255.255.192
255.255.255.248
255.255.255.255
172.16.0.10
255.255.0.0 The setting of Subnet­Mask is mistaken when all Host Address are 0.
If the network section is: 0, 127
128.0
191.255
192.0.0
223.255.255 The setting of Subnet­Mask is mistaken.
Subnet Mask: 255.255.0.0 Subnet Mask: 255.255.0.0
10-20-01 : LAN Setup for External Equipment - TCP Port
DeÞne the TCP port number for communicating to external equipment. The port number deÞned should be the same in each networked system.
Type of external equipment 1- CTI Server
2- ACD MIS 3- - Reserve ­4- Network Listener 5- SMDR 6- DIM Access
Networking ◆ 19
Setting Up The Networking Feature
IP Networking
Item
No.
01 TCP Port / Network
Listener
Example:
External Equipment: 4 External Equipment: 4
Item Input Data Default
0-65535 External Device 1 = 0
External Device 2 = 0 External Device 3 = 0
External Device 4 = 30000
External Device 5 = 0 External Device 6 = 0
System – A System – B
Port: 30000 Port: 30000
10-23-xx : H.323 System Interconnection
deÞne the IP address of another system, call control port number and alias address for Aspire sys­tem inter-connection. This program is activated when Program 10-17-01 and 10-18 are registered. Depending on your system software, the system allows for up to 50 or 1000 systems to be regis­tered.
System Number 0001-1000
Item
No.
01 System Interconnection 0 = No
02 IP address 1.0.0.1_126.255.255.254
03 Call Control Port 1-65535 1720 Activated
04 Alias Address
If Program 10-28-04 is used, its entry must be numeric as 10-23-04 does not permit text entry - only numeric entries.
Item Input Data Default
0
1 = Yes
0.0.0.0 Activated
128.1.0.1 _191.254.255.254
192.0.1.1 _223.255.254.254
Max 12 addresses No Setting Activated
Related
Program
when
10-23-01=1
when
10-23-01=1
when
10-23-01=1
10-28-04
20 Networking
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