NEC Aspire, Aspire L, Aspire S, Aspire M, Aspire XL Networking Manual

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Empowered by Innovation

Networking Manual

P/N 0893207

Rev 3, June 2006

Printed in U.S.A.

5.24

Technical Support Web Site:

http://ws1.necii.com (registration is required)

This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:

NEC Unified Solutions, Inc.

4 Forest Parkway

Shelton, CT 06484

necunifiedsolutions.com

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc.

Printed in U.S.A.

◆

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

About Aspire Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What is Networking? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Aspire Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Available Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Available Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unique Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting Up The Networking Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Required System Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Basic System Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

ISDN Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

IP Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Multi-Site Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table of Contents

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

911 Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

911 Call Routing : Using ARS Class of Service Matching to Call

Local Authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

BLF Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Barge In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Call Forwarding / Do Not Disturb Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Call Forward, Off-Premise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Call Forwarding with Follow Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Call Waiting / Camp On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Call Waiting / Camp On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Caller ID Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Central Office Calls, Placing: Seizing a trunk in a networked system . . . . . . . 57

Channel Release Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Department Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Department Step Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Direct Inward Dialing (DID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Direct Inward Line (DIL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Direct Inward System Access (DISA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Fax Over Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Aspire Networking Manual

Table of Contents- 1

Table of Contents

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hotline / Direct Station Selection (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Keep Alive Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Operator, Centralized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Ringdown Extension, Internal/External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Selectable Display Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Voice Mail, Centralized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Voice Mail, Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Programming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Before Reading This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

How to Use This Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

How to Enter the Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

How to Exit the Programming Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Using Keys to Move Around in the Programs. . . . . . . . . . . . . . . . . . . . . . . . . 104

Programming Names and Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Programming Names and Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using Soft Keys For Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

What the Soft Key Display Prompts Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

10-03 : PCB Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

10-12 : NTCPU Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

10-20 : LAN Setup for External Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

10-27 : IP System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Table of Contents - 2 ◆

Aspire Networking Manual

◆

10-31 : Networking Keep Alive Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

10-32 : PRI Networking Channel Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

11-01 : System Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

11-02 : Extension Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

11-07 : Department Group Pilot Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

11-10 : Service Code Setup (for System Administrator) . . . . . . . . . . . . . . . . . . . . . . . 144

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

11-11 : Service Code Setup (for Setup/Entry Operation) . . . . . . . . . . . . . . . . . . . . . . 147

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

11-12 : Service Code Setup (for Service Access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

11-16 : Single Digit Service Code Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

14-01 : Basic Trunk Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Table of Contents

Aspire Networking Manual

Table of Contents- 3

Table of Contents

14-06 : Trunk Group Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

15-03 : Single Line Telephone Basic Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

16-01 : Department Group Basic Data Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

16-02 : Department Group Assignment for Extensions . . . . . . . . . . . . . . . . . . . . . . . 169

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

20-01 : System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

21-16 : Trunk Group Routing for Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

22-05 : Incoming Trunk Ring Group Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

22-08 : DIL/IRG No Answer Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

22-10 : DID Translation Table Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

22-11 : DID Translation Number Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

22-12 : DID Intercept Ring Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Table of Contents - 4 ◆

Aspire Networking Manual

◆

25-03 : VRS/DISA Transfer Ring Group With Incorrect Dialing . . . . . . . . . . . . . . . . 185

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

25-04 : VRS/DISA Transfer Ring Group With No Answer/Busy . . . . . . . . . . . . . . . . 187

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

26-01 : Automatic Route Selection Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

26-02 : Dial Analysis Table for ARS/LCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

26-03 : ARS Dial Treatments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

26-04 : ARS Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

44-01 : System Options for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

44-02 : Dial Analysis Table for ARS/F-Route Access . . . . . . . . . . . . . . . . . . . . . . . . 197

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

44-03 : Dial Analysis Extension Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

44-04 : ARS/F-Route Selection for Time Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

44-05 : ARS/F-Route Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Table of Contents

Aspire Networking Manual

Table of Contents- 5

Table of Contents

44-06 : Additional Dial Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

44-07 : Gain Table for ARS/F-Route Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

44-08 : Time Schedule for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

44-09 : Weekly Schedule for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

44-10 : Holiday Schedule for ARS/F-Route . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

45-01 : Voice Mail Integration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

84-01 : CODEC Information Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

84-02 : H.225, H.245 Information Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

84-04 : VOIPU PCB DHCP Server Mode Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

84-05 : VOIPU IP Address Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

84-06 : VOIPU Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Table of Contents - 6 ◆

Aspire Networking Manual

◆

Table of Contents

84-12 : H.323 Phone CODEC Information Basic Setup . . . . . . . . . . . . . . . . . . . . . . 233

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Feature Cross Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Telephone Programming Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Aspire Networking Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

ISDN Networking Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

VoIP Networking Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Multi-Site Networking Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Aspire Networking Manual

Table of Contents- 7

Table of Contents

Table of Contents - 8 ◆

Aspire Networking Manual

Introduction

About Aspire Networking

What is Networking?

The Aspire Networking package provides a seamless connection of multiple systems into a single “virtual” communications system using ISDN (PRI/BRI) and VoIP lines with a uniÞed numbering plan. The ISDN Networking is only available with the Aspire M/L//XL - Aspire S must use IP

Networking. Aspire Networking will allow many companies to connect their telephone systems so

they appear as one. This will give them the ability to have only one operator to manage the system and share one voice mail within the network. An extension user in the network can easily dial another extension or transfer a call within the Aspire Networking System. Calls are passed from network node to network node using a protocol that contains information about the source of the call, the type of call and the destination of the call.

Introduction

About Aspire Networking

Introduction

◆

● Centralized Voice Mail

Centralized Voice Mail allows multiple networked systems to share a single voice mail system. This centralized voice mail can receive calls from and transfer calls to any destination in any network node. Unanswered calls recall and route as if they were part of a single, much larger system.

● Centralized Operator

Centralized Operator allows multiple networked systems to share a single operator. The operator can be accessed by a single digit code - if the operator is busy your call will automatically queue until the operator becomes free. The operator can have a DSS console to show the status of users anywhere in the network.

This centralized operator can receive calls from and transfer calls to any destination in any network node. Unanswered calls recall and route as if they were part of a single, much larger system.

● Flexible Network Routing

Use network routes to set up “single channel” networking between many separate systems - or use multiple networking channels per system for greater network performance. Data tables in the system program deÞne the routing for each extension in each network node. These tables are easily customized to meet the requirements of each networking conÞguration.

Users may place an intercom call or transfer a call to any extension at any location by simply dialing an extension number. The system analyses each extension number received and determines how to route the call to its Þnal destination. The feature that handles this route selection is called Flexible Routing (F-Routing). Once an extension number is dialed, the system checks the routing, accesses the assigned trunk group and places the call. Each extension is assigned a route or routes that decides which trunk group to access and any modiÞed dialed data if required.

Networking

Introduction

About Aspire Networking

● Busy Lamp Indication

The status of an extension will be shown at a Hotline key/DSS Console on another networked system. This allows a Centralized Operator to have lamp indication of extensions in the network or an extension user to have a Hotline key for a co-worker on another system.

● Call Forwarding

You can forward your calls to an extension at another networked extension. If you visit another site within your network but forgot to set a call forward. then use Follow Me to have your calls forwarded to you. Follow Me is also useful if you have an Aspire Wireless handset. If your handset is subscribed at the site you are visiting then you can use Follow Me to have your calls forwarded to your Aspire Wireless handset.

● Conference

An extension can have a conference call that includes co-workers at another system within the network.

● Direct Inward Dial (DID)

A DID call can be routed to any extension within the network. This allows an extension to receive a DID call from any other system in the network. Along with trunk access, it is possible for an extension on a system that has no trunk lines to use the trunks of another system in the network.

● ARS/Flexible Network Routing

Users may place an intercom call or transfer a call to any extension at any location by simply dialing an extension number. The system analyzes each extension number received and determines how to route the call to its Þnal destination. There are two types of programming which can handle this route selection - ARS and Flexible Routing (F-Routing). Up to 48 routes are available for networking. Once an extension number is dialed, the system checks the routing, accesses the assigned trunk group and places the call. Each extension is assigned a route or routes that decides which trunk group to access and any modiÞed dialed data if required.

● Paging

Networking allows a user to place a Paging call to a networked system. If you need to get through to a co-worker who is not at their desk, a page can be made to their system.

● Trunk Access

An extension can access a trunk line at another system in the network. The user dials the standard trunk access code and the system will automatically route the call to the system that has trunks connected.

2 ◆ Networking

Aspire Requirements

There are two methods available for Networking connections as shown in following table.

Interface Description Comments

Introduction

About Aspire Networking

ISDN

(PRI ISDN available with Aspire M/L/ XL Only)

VoIP Using H.323 protocol for voice

Using Q.931-based proprietary protocol, Basic Rate Interface and Primary Rate Interfaces are available.

transmit protocol.

• A PRIU or BRIU PCB is required for each network connection.

• A minimum version of Þrmware is required for the ISDN PCB. BRIU PCB - Firmware 2.6

PRIU PCB - Firmware 2.0

• Using ISDN Networking the system provides up to 256 B-channel ports which can be used for Networking.

• A PRIU circuit will take 24 ports and each BRI circuit will take 2 ports.

• These ISDN Networking ports are independent of the trunk and station ports available on the system.

• A VOIPU PCB is required, as well as an ethernet connection to the NTCPU.

• No speciÞc Þrmware version required.

• Using IP Networking the maximum quantity of simultaneous calls is limited by the availability of resources on the VOIPU PCB’s installed. A maximum of sixteen 16VOIPU PCB’s can be installed each with a 16 port expansion daughter card giving a maximum of 512 speech channels (this number depends on the system and the NTCPU type).

• The maximum quantity of calls may also be reduced by the compression mode (CODEC type) of the VOIPU PCBs, this is selectable by the installer in Program 84-12-28. Refer to the Aspire IP Manual for further detail.

Aspire S Requirements

● IP Networking is supported by the Aspire S KSU.

● An ENTU LAN Connection PCB is required with the VOIPU PCB. The system will not start

up if the ENTU is not installed.

● A VOIPU PCB with an ethernet connection to the ENTU PCB is required for connection.

Aspire NTCPU Requirements

● Networking is not supported on the 64-port Basic NTCPU (P/N 0891002).

● A Feature Upgrade PAL chip (P/N 0891039) is required for the Basic NTCPU or an Enhanced

NTCPU (P/N 0891038) can be used to enable Networking.

● A PRIU (Þrmware 2.0 or higher), BRIU (Þrmware 2.6 or higher), or VOIPU PCB with an eth-

ernet connection to the NTCPU is required for connection.

Networking ◆ 3

Introduction

About Aspire Networking

Networking Software Levels

It is advisable to have compatible levels of Aspire software installed on all systems within the Network. Although the basic Networking operation will operate correctly, there could be problems with features that are only available from a given level of software.

Aspire Software V2.01

● Two Aspire systems can be installed in the network.

● Networked Park Hold should not be used.

Aspire Software V2.5x

● More than two Aspire systems can be installed in the network.

The networked systems can use a combination of PRI, BRI or VoIP PCBs. Refer to

Networking Using Mixed PCBs (PRI, BRI or VoIP) (page 4).

● For Networks with more than 10 systems.

● Networked Park Hold should not be used.

How Many Aspires can be Installed in a Single Network?

The Aspire system software version 2.5x allows you to install up to 10 Aspires within the network. With software prior to version 2.5x, you should not install more than two systems in a network.

All systems must have either the 64-port NTCPU with Feature Upgrade PAL (P/N 0891002 and

0891039) or the Enhanced NTCPU (P/N 0891038) installed and version 2.5x software or later is recommended.

Refer to Multi-Site Networking in this manual for information on installing more than two Aspire systems in a network.

Networking Using Mixed PCBs (PRI, BRI or VoIP)

A network can consist of a combination of VOIPU, PRI and BRI PCBs. In order to create a network using mixed media, you must keep a direct connection between the systems. IP resources will receive priority over ISDN resources in a mixed media network. Refer to the following mixed media examples:

Networking via IP and ISDN (as a backup for extra resources)

This connection will work because each system is connected via the VOIPU and PRI/ BRI PCBs. The IP resources will get priority. The PRI resources will be selected when the IP resources are in use or unavailable.

Hub

VOIPU

PRI PRI

CSU

Aspire A

4 ◆ Networking

Aspire B

Multi-Site Networking via IP and ISDN

This connection will NOT work because System C cannot access System A.

Introduction

About Aspire Networking

Hub

VOIPU

Aspire A

Multi-Site Networking via IP and ISDN

This connection will work as all systems are inter-connected. The IP resources will get priority when System A accesses System B. When System A access System C, a PRI resource will be used. In this setup, System A and System B must each have 1 VOIPU and 2 PRIU PCBs. System C must have 2 PRIU PCBs.

Aspire C

Hub

VOIPU

Aspire B

PRI/BRI

CSU

VOIPU

PRI PRI

CSU

Aspire A

PRI

CSU

Networking ◆ 5

PRI

Aspire C

VOIPU

Aspire B

PRI

CSU

Introduction

Available Features

911 Call Routing : Using ARS Class of Service Matching to Call Local

Authorities (page 39) ARS/F-Route (page 40) Barge In (page 47) BLF Indication (at Hotline / DSS Console key) - refer to Hotline / Direct

Station Selection (DSS) (page 72) Call Forwarding / Do Not Disturb Override (page 50) Caller ID Display (page 56) Call Forwarding (page 48):

Immediately Busy No Answer Both Ring

Call Forwarding with Follow Me (page 52) Call Forward, Off-Premise (page 51) Call Waiting / Camp On (page 53) Callback (page 54) Central OfÞce Calls, Placing: Seizing a trunk in a networked system

(page 57)

Channel Release Link (page 59) Conference (page 60) Department Calling (page 62) Department Step Call (page 64) Direct Inward Dialing (DID) (page 65) Direct Inward Line (DIL) (page 66) Direct Inward System Access (DISA) (page 67) Fax Over Networking (page 69) Hold (page 71) Hotline / Direct Station Selection (DSS) (page 72) Intercom (page 74): Change Voice/Signal Ring Keep Alive Operation (page 75) Last Number Redial (page 76) Message Waiting (page 77) Operator, Centralized (page 78) Paging (page 79) Park (page 81) Ringdown Extension, Internal/External (page 83)

Feature Name

6 ◆ Networking

Selectable Display Messaging (page 84) Toll Restriction (page 85) Transfer (page 86) Voice Mail, Centralized (page 89) Voice Mail, Local (page 93)

Introduction

Available Features

Networking ◆ 7

Introduction

About This Manual

Using This Manual

This manual is in three sections:

● Section 1: Setting Up the Networking Feature

This section guides you step by step in setting up a basic Networking system. You'll learn how

to:

● Program the Aspire system for Networking

● Program the Aspire system for Networking with Voice Mail

● Set Up the Voice Mail for Networking

● Section 2: Features

This section provides details on system features and how they work with a networked system.

● Section 3: Programming Basics

This section describes the programming basics for the Aspire phone system.

Telephone Programming Instructions shows you how to enter the program’s data into sys-

tem memory. For example:

1. Enter the programming mode.

2. 15-07-01

15-07-01 TEL301 KY01 = *01

←←←← →→

→→

tells you to enter the programming mode, dial 150701 from the telephone dial pad. After you

do, you’ll see the message “15-07-01 TEL301” on the Þrst line of the telephone display. This

indicates the program number (15-07), item number (01), and that the options are being set for

extension 301. The second row of the display “KY01 = *01” indicates that Key 01 is being

programmed with the entry of *01. The third row allows you to move the cursor to the left or

right, depending on which arrow is pressed. To learn how to enter the programming mode, see

How to Enter the Programming Mode (page 102).

● Appendix: Examples of Aspire Networking ConÞgurations

This section shows diagrams and simple programming instructions for Aspire Networking.

8 ◆ Networking

Unique Considerations

◆ Read These Notes ◆

Simplifying Keyset Operation with One-Touch Keys...

A system phone user can access many features through Service Codes (e.g., Service Code *0 answers a Message Waiting from a co-worker). To streamline the operation of their phone, a keyset user can store these codes under One-Touch Keys. This provides one-button operation for almost any feature. To Þnd out more, read the One-Touch Calling feature in your Software Manual.

Programmable Keys...

When reading an instruction using programmable keys, you will see a notation similar to (PGM 1507 or SC 851: 06). This means that the key requires function code 06, and you can program this

code through Program 15-07 or by dialing Service Code 851. Refer to the Programmable Function Keys feature in your Software Manual if you need more information.

Using Handsfree...

The manual assumes each extension has Automatic Handsfree. This lets a user just press a line key or CALL key to answer or place a call. For extensions without Automatic Handsfree, the user must: Lift the handset or press SPK for Intercom dial tone. Lift the handset or press SPK, then press a line key for trunk dial tone.

Introduction

About This Manual

Networking ◆ 9

Introduction

About This Manual

- For Your Notes -

10 ◆ Networking

Setting Up The Networking Feature

Required System Programming

Setting Up The Networking Feature

Required System Programming

Section 1

Setting Up

The Networking Feature

Basic System Programming

The selection of an ISDN PRI, BRI, or VoIP PCB determines the type of programming you must do on the Aspire. Refer to the ISDN Networking, VoIP Networking, or Multi-Site Networking section which follows. You can also refer to the examples in the Appendix (page 237).

In addition to the programs detailed in this manual for the Networking feature, be sure to refer to the Aspire Software Manual (P/N 0893200) for complete details on programming the ISDN or VoIP features, as well as any other user features.

Networking ◆ 11

Setting Up The Networking Feature

ISDN Networking

Refer to Appendix (page 237) for an example of setting up a network using ISDN or

IP connections.

ISDN Networking is only available for the Aspire M/L/XL system. In addition, the

NTCPU must have a Feature Upgrade or Enhanced PAL chip installed.

Using Q.931-based proprietary protocol, Basic Rate Interface and Primary Rate Interfaces are available for networking Aspire systems. PRI ISDN available with Aspire M/L/XL only. Using ISDN Networking, the system provides up to 256 B-channel ports which can be used for Networking. One PRIU or BRIU PCB is required for connection to each networked system. A minimum version of Þrmware is required for the ISDN PCB.

BRIU PCB - Firmware 2.6 PRIU PCB - Firmware 2.0

A PRIU circuit will take 24 ports and each BRI circuit will take 2 ports. These ISDN Networking ports are independent of the trunk and station ports available on the system.

Telco Requirements

BRI

● Peer-to-Peer

● U-Point to Telco

● NI1/NI2 (National Standard 1 and 2) Compliant

● The system provides compatibility with ISDN Basic Rate (BRI) services, including:

· Basic BRI Call Control (BCC)

· Point-to-Point BRI Terminal Connection (no daisy-chaining)

· Point-to-Multipoint BRI Terminal Connection (daisy-chaining)

· Capacity of 96 BRI circuits and 192 BRI channels

PRI

● ESF/B8ZS

● DID (routes on the last 8 digits)

● Yield to Glare Customer Side

● Outbound Caller ID Number

● Inbound Caller ID Name and Number (as provided by the telco)

● NI1/NI2 (National Standard 1 and 2) Compliant

● FAS (Facility Associated Signaling) - D-channel resides on PRI

PRI Networking With Two Local Voice Mails, Masters Must Have Different Numbering

When programming a PRI network with each system having their own local voice mail, the master numbers for the voice mails must be deÞned in different series in Program 11-01. The second digit of the extension number can not be the same. For example, 700 and 701 will not work, however 700 and 710 can be used.

Ring Groups

Ring groups are NOT shared between networked systems. The only way you can ring a phone in Site A and Site B at the same time is to DIL a trunk to an extension or a virtual extension at Site B and program Call Forward Both Ring to an extension or virtual extension at Site A.

12 ◆ Networking

Programming

Also refer to the Numbering Plan (page 32) feature for additional

required programming.

➻

10-03-01 : PCB Setup - ISDN Line Mode

Determine the line mode of the ISDN. If Basic Rate Interface (BRI) is chosen, the setting

must be done for each line. The settings must match in all networked systems. The following

entries are acceptable for Networking.

Setting Up The Networking Feature

ISDN Networking

ISDN Line Number 01-08

Item

No.

01 ISDN Line Mode 3 = Network Mode (Leased Line)

A PRIU PCB will provide up to 24 channels - the BRIU PCB will provide 2 channels. Pro-

gram 10-32-01 can limit the quantity of channels available for PRIU interfaces.

The installation of each mode is shown in the following diagrams.

Mode 3 BRI/PRI Netw

Aspire

Mode 3

Master Side

Item Input Data Default

4 = Network Mode (Interconnected Line) 5 = Interconnection (Interconnected Line, Fixed Layer 1 Forced NT Mode)

ork Mode (Lease Line)

NT1 NT1

T<-S

Slave Slave

BRI Leased Line

S->T

Clock Signal

Generator

Aspire

Mode 3

Slave Side

Mode 4 BRI/PRI Network Mode (Interconnected Line)

Aspire

Mode 4

Master Side

Clock Signal

Generator

Networking ◆ 13

S->T

Aspire

Mode 4

Slave Side

Slave

Setting Up The Networking Feature

ISDN Networking

Mode 5 BRI/PRI Interconnection Mode (Interconnected Line, Layer 1=NT)

Aspire

Mode 5

Slave Side

Clock Signal

Generator

GW GW

S<-T

Slave Slave

Ethernet

T->S

Aspire

Mode 5

Master Side

Clock Signal

Generator

➻ 10-03-03: PCB Setup - Connection Type

The connection type should be changed if Basic Rate Interface (BRI) is used. Only Point-to-

Point connection (1) is available for system interconnection.

ISDN Line Number 01-08

Item

No.

03 Connection Type 0 = Point-to-Multipoint (not available for

Item Input Data Default

Networking) 1 = Point-to-Point

Example:

System – A System – B

1: Point-to-Point 1: Point-to-Point

➻ 10-03-10 : PCB Setup - Master/Slave System

Determine which system will be the master system and which one(s) will be the slave sys-

tem(s). If one system is set as the Master, all the other systems must be set as the Slave. The

choice of Master/Slave is determined by the ISDN clock available at the Aspire. With a direct

connection: Master = S-Point, Slave = T-Point. With a telco connection: Master = T-Point,

Slave = T-Point. See the Appendix (page 237) for further detail.

ISDN Line Number 01-08

Item

No.

10 Master/Slave System

(Network Mode Only)

Example:

System – A System – B

1: Master 2: Slave

Item Input Data Default

0- Slave System

1- Master System

14 ◆ Networking

Setting Up The Networking Feature

ISDN Networking

➻ 10-03-11 : PCB Setup - Networking System Number

The Networking ID is used to select the access route for dialed digits. You can choose any

number 0 to 50 (0 equals no operation). This ID is used when setting the numbering plan for

the networked systems. The same ID number must be set in both 10-03-11 and 11-01. Refer to

Numbering Plan (page 32) for more on the numbering plan settings.

ISDN Line Number 01-08

Item

No.

10 Networking System Number

(Network Mode Only)

Example:

System – A System – B

Networking ID: 1 Networking ID: 1

Item Input Data Default

0-50 0

➻ 10-32-01 : PRI Networking Channel Limitation

With software 2.09 or higher, this program can be used to assign the number of B-channels to

be used for each ISDN PCB. This allows for fractional PRIs when used with multiple site net-

working. If this program is limited to less than "23" on one side of the network, then it also

limits both inbound and outbound network calls. This also applies on the other side of the net-

work as well.

(Default: Slots 1-16 = 23, Entries: 1-23)

➻ 11-02-01 : Extension Numbering

Assign the extension numbers to the ports. The extension number can be up to eight digits

long. The Þrst/second digit(s) of the number should be assigned in Program 11-01. This lets

an employee move to a new location (port) and retain the same extension number.

Networking ◆ 15

Setting Up The Networking Feature

IP Networking

Voice Over IP Networking

CAUTION

As with any Voice Over IP (VoIP) implementation, there are several issues that should be considered when setting up IP Networking on the Aspire.

These issues are discussed in detail in the Aspire Voice Over IP Manual. Please refer to this before installing IP Networking.

Refer to Appendix (page 237) for an example of setting up a network using ISDN or

IP connections.

Using H.323 protocol for voice transmit protocol, it is possible to network Aspire systems. VoIP can be used to network the Aspire S, M, L, and XL systems.

● Using IP Networking the maximum quantity of simultaneous calls is limited by the availabil-

ity of resources on the VOIPU PCB’s installed. A maximum of sixteen 16VOIPU PCB’s can

be installed each with a 16 port expansion daughter card giving a maximum of 512 speech

channels (this number depends on the system and the NTCPU type).

● The maximum quantity of calls may also be reduced by the compression mode (CODEC type)

of the VOIPU PCB’s, this is selectable by the installer in Program 84-12-28. Refer to the

Aspire Software Manual (P/N 0893200) for further details.

When using IP Networking, keep the following items in mind:

● In order to keep the audio quality, prevent sending and receiving unnecessary packets by:

● not using a repeater hub with the Aspire system.

● turning off the Spanning Tree feature, if possible.

● Disable the SIP NAPT router in Program 10-12-06 (set to 0) to prevent the IP address from

being changed by any other equipment.

● Use equipment which provides an Auto-Negotiation feature, if possible.

● The UPnP feature is not guaranteed to work with the Aspire system.

● In order to use the Networking feature, the Aspire M/L/XL NTCPU must have a Feature

Upgrade or Enhanced PAL chip installed. The Aspire S requires the ENTU LAN card in order

to use VoIP PCBs.

● IP addresses are required for each site’s NTCPU, VoIP cards in each site, and the default gate-

way (inside IP address) from each site’s routers.

Ring Groups

Ring groups are NOT shared between networked systems. The only way you can ring a phone in Site B and Site A at the same time is to DIL a trunk to an extension or a virtual extension at Site B and program Call Forward Both Ring to an extension or virtual extension at Site A.

16 ◆ Networking

Setting Up The Networking Feature

IP Networking

In-Band/Out-of-Band DTMF Signaling

In-band signaling is the way to send DTMF tone just as audio (in band of the RTP packet). There is no other message sent to the far end for the DTMF digits. Therefore, if this is used with G.729 protocol, the DTMF tone will not be received properly. At the level G.729 compresses the audio, it affects the actual DTMF tone and it can not be interpreted by the far end. This is by the design of VoIP and there is no way to correct it.

Out-of-band signaling sends a special message to the far end for the DTMF digits (out of band of the RTP packet). The actual DTMF audio will be muted. There are two signaling types - RFC2833 and H.245. Both signaling types should work on every protocol (G.729, G.711, etc.).

Aspire software version 2.63 and higher supports out-of-band signaling, allowing DTMF digits to be sent when using G.729 protocol. However, in-band signaling on G.729 will never work on any phone system unless the deÞned compression rate is changed.

To enable the out-of-band signal function, you must have software 2.63 or higher, change Program 84-12-31 : H.323 Phone CODEC Information Setup - DTMF Relay Mode to RFC2833 (an entry of "1"), and change 84-06-10 : VOIPU Setup - DTMF Behavior for the card slot of the VoIP card to out of band (an entry of "2"). If these options are not set, DTMF tones will not be sent across the network. This will affect voice mail as well as any other device requiring DTMF.

Call Transfer to i-Series System Via VoIP Connection

When an Aspire system is connected via a VoIP connection to an i-Series system in a tie-line type setup, in order to transfer calls from the Aspire system to the i-Series, in addition to the VoIP programming, set up the Flexible Routing Tables as follows:

● Program 44-05-01 : ARS/F-Route Table ; Table Number 1 = 9 (Trunk Group for Aspire

VoIP Trunk)

● Program 10-23-02 : H.323 System Interconnection, IP Address ; System Number 3 =

172.16.9.10 (IP Address for i-Series System)

● Program 10-23-04 : H.323 System Interconnection, Alias Address ; System Number 3

= 4 (For Dial 4 Calls)

With this programming, the Aspire system will wait for the Trunk Interdigit Timer to expire before dialing out after an i-Series extension (4xxx) is dialed.

If the F-Routing is set up with Program 44-05-01; Table Number 1 set to 103 (Networking) and Program 10-27-01; System ID 3 = 172.16.9.10 (IP Address for i-Series), though the i-Series system will be able to transfer calls to the Aspire, the Aspire system will not be able to transfer to the i -Series.

Explanation of Routing for IP Networking

When a user places a call to a remote extension number the dialled digits are checked against the Numbering Scheme in Program 11-01. This will provide the Node ID number of the route to the remote system.

The Aspire will then Þnd the destination IP Address by searching Program 10-27 for the destination IP Address for the given Node ID number.

Networking ◆ 17

Setting Up The Networking Feature

IP Networking

Quantity of Voice Paths Available

The quantity of voice calls that can be made at any one time are dependent on various factors.

● VOIPU Resource - A free VOIPU resource must be available at each Aspire system.

● Program 10-19 : The mode of each VOIPU resource can be conÞgured, modes 0 (ICM/Trunk)

or 3 (NTW) can be used by Aspire Networking calls.

● IP Network Bandwidth Restrictions - These limitations are beyond the scope of the Aspire. If

there is not enough bandwidth available the call can not be maintained.

VOIPU PCB IP Address Options

A static IP address can be assigned to the VOIPU PCB. The IP address can also be assigned by DHCP by setting Program 84-04-01.

18 ◆ Networking

Setting Up The Networking Feature

Programming

Also refer to the Numbering Plan (page 32) feature for additional

required programming.

➻

10-12-01 : NTCPU Network Setup - IP Address

Select the IP address of the NTCPU (default: 172.16.0.10). A static IP address is required by

the NTCPU. Each Aspire system in the network must have a unique IP address. The system

must be reset in order for the change to take effect.

➻ 10-12-02 : NTCPU Network Setup - Subnet Mask

Select the Subnet Mask to be used by the IP server (default: 255.255.0.0).

IP Networking

Item

No.

01 NTCPU

02 NTCPU

Item Input Data Default Conditions

IP Address

Subnet

Mask

1.0.0.1 - 126.255.255.254

128.1.0.1 -191.254.255.254

192.0.1.1 - 223.255.254.254

128.0.0.0

240.0.0.0

254.0.0.0

255.192.0.0

255.252.0.0

255.255.128.0

255.255.248.0

255.255.255.0

255.255.255.224

255.255.255.252

Example:

192.0.0.0

248.0.0.0

255.0.0.0

255.224.0.0

255.254.0.0

255.255.192.0

255.255.252.0

255.255.255.128

255.255.255.240

255.255.255.254

System – A System – B

IP Address: 172.16.0.10 IP Address: 172.16.0.11

224.0.0.0

252.0.0.0

255.128.0.0

255.248.0.0

255.255.0.0

255.255.224.0

255.255.254.0

255.255.255.192

255.255.255.248

255.255.255.255

172.16.0.10

255.255.0.0 The setting of SubnetMask is mistaken when all Host Address are 0.

If the network section is: 0, 127

128.0

191.255

192.0.0

223.255.255 The setting of SubnetMask is mistaken.

Subnet Mask: 255.255.0.0 Subnet Mask: 255.255.0.0

➻ 10-20-01 : LAN Setup for External Equipment - TCP Port

DeÞne the TCP port number for communicating to external equipment. The port number deÞned should be the same in each networked system.

Type of external equipment 1- CTI Server

2- ACD MIS 3- - Reserve 4- Network Listener 5- SMDR 6- DIM Access

Networking ◆ 19

Setting Up The Networking Feature

IP Networking

Item

No.

01 TCP Port / Network

Listener

Example:

External Equipment: 4 External Equipment: 4

Item Input Data Default

0-65535 External Device 1 = 0

External Device 2 = 0 External Device 3 = 0

External Device 4 = 30000

External Device 5 = 0 External Device 6 = 0

System – A System – B

Port: 30000 Port: 30000

➻ 10-23-xx : H.323 System Interconnection

deÞne the IP address of another system, call control port number and alias address for Aspire system inter-connection. This program is activated when Program 10-17-01 and 10-18 are registered. Depending on your system software, the system allows for up to 50 or 1000 systems to be registered.

System Number 0001-1000

Item

No.

01 System Interconnection 0 = No

02 IP address 1.0.0.1_126.255.255.254

03 Call Control Port 1-65535 1720 Activated

04 Alias Address

If Program 10-28-04 is used, its entry must be numeric as 10-23-04 does not permit text entry - only numeric entries.

Item Input Data Default

1 = Yes

0.0.0.0 Activated

128.1.0.1 _191.254.255.254

192.0.1.1 _223.255.254.254

Max 12 addresses No Setting Activated

Program

when

10-23-01=1

when

10-23-01=1

when

10-23-01=1

10-28-04

20 ◆ Networking

Setting Up The Networking Feature

IP Networking

➻ 10-27 : IP System ID - IP Address

Set the System ID, IP address, and Call Procedure Port of the networked IP systems.

If setting up a multi-site network, you may wish to deÞne each system the same in this program. This will help reduce the confusion if the same ID is programmed in each system. (You do not need to program the IP address for the system being programmed.) Using the following sample programming, Network 1 is ID 1, Network 2 is ID 2, Network 3 is ID 3.

Program 10-27-01 Entries

Network 1 Network 2 Network 3

System ID 1 System ID 2 System ID 3

Item

No.

01 IP Address

System ID is related with the System ID in the Numbering Plan (Program 11-01-01). When the digits are analyzed and the system ID is determined from the system data set in the Numbering Plan, the Networking call will be sent to the IP Address set in this program.

172.16.0.10

172.16.0.11

172.16.0.12

System ID 01-50

Item Input Data Default

1.0.0.1_126.255.255.254

128.1.0.1 _191.254.255.254

192.0.1.1 _223.255.254.254

172.16.0.10

172.16.0.11

172.16.0.12

0.0.0.0 11-01-01

172.16.0.10

172.16.0.11

172.16.0.12

Program

10-12-01

The IP Address should be the IP Address of the peer NTCPU (Program 10-12-01).

02 Call Procedure Port

The Port Number should be set with the same value as the H.225 setup port in Program 84-02-33.

Networking ◆ 21

1-65535 1730 84-02-33

Setting Up The Networking Feature

IP Networking

Example:

System – A System – B

System ID: 1 System ID: 1

IP Address: 172.16.0.11

(from Program 10-12-01)

Port: 1730 Port: 1730

➻ 11-02-01 : Extension Numbering

Assign the extension numbers to the ports. The extension number can be up to eight digits long. The Þrst/second digit(s) of the number should be assigned in Program 11-01. This lets an employee move to a new location (port) and retain the same extension number.

➻ 84-01-xx : CODEC Information Basic Setup

DeÞne the data of H.323 trunks. These settings apply to H.323 Trunks only. Refer to Program 84-12-xx for H.323 extensions and IP networking.

Note that the value of Item 33 (Audio Capability Priority) determines which CODEC settings to use. This means, for example, that if G.711 is selected in Item 33, the settings in Items 5-12 and 19-21 will be ignored.

Item

No.

01 -- Not Used --

02 Number of G711 Audio Frame 2 = 20 ms

Item Input Data Default Description

3 = 30 ms

IP Address: 172.16.0.10

(from Program 10-12-01)

3 Maximum number of G711 Audio

Frame

03 G711 Silence Detection Mode 0:Disable

1:Enable

04 G711 type 0:A-law

1: u-law

05 G729 Audio Frame 1 = 10 ms

2 = 20 ms 3 = 30 ms 4 = 40 ms 5 = 50 ms 6 = 60 ms 7 = 70 ms 8 = 80 ms

06 G729 0:Disable

1:Enable

07 G.729 Jitter Buffer Minimum 0-500 ms 30

08 G.729 Jitter Buffer Type 0-500 ms 60

09 G.729 Jitter Buffer Maximum 0-500 ms 120

10 -- Not Used --

0DeÞne whether the silence detection

1 Set the type of G711

3 Maximum number of G729 Audio

enables on G711 or not

(A-law or u-law)

Frame

22 ◆ Networking

Setting Up The Networking Feature

IP Networking

Item

No.

11 Number of G723 Audio Frame 1 = 30 msec

12 G723 0:Disable

13 Maximum value of Jitter Delay 0-65535 msec 60 msec Maximum value of Jitter Delay for

14 -- Not Used --

15 Jitter Buffer Mode 1 = static

16 G.711 Jitter Buffer (min.) 0~145 ms 30 Set the minimum value of G.711 Jitter

17 G.711 Jitter Buffer (typ) 0~145 ms 60 Set the average value of G.711 Jitter

18 G.711 Jitter Buffer (max) 0~145 ms 120 Set the maximum value of G.711 Jitter

Item Input Data Default Description

1 Maximum number of G723 Audio

2 = 60 msec

1:Enable

1 Set the mode of Jitter Buffer

2 = adaptive during

silence

3 = adaptive immedi-

ately

Frame

audio delay

Buffer

19 G.723,G.729 Jitter Buffer (min.) 0~500 ms 30 Set the minimum value of G.723,

G.729 Jitter Buffer

20 G.723, G.729 Jitter Buffer (typ) 0~500 ms 60 Set the average value of G.723, G.729

Jitter Buffer

21 G.723,G.729 Jitter Buffer (max) 0~500 ms 120 Set the maximum value of G.723,

G.729 Jitter Buffer

22 VAD threshold 0-30

(-20db~+10db)

0:-20db (-50dbm) 1:-19db (-49dbm)

20 = 0db

(-30dbm)

29 = 9dbm

(-21dbm)

30:10dbm

(-20dbm)

20 Threshold of silence detection

Change value based –30 Become invalid item if item 03 is set to Disable

Networking ◆ 23

Setting Up The Networking Feature

IP Networking

Item

No.

23 Idle Noise Level 5000-7000

24 Echo canceler mode 0 = Disable

25 Echo canceler tail size 1 = 8 ms

26 Echo canceler nlp mode 0 = Disable

27 Echo canceler nlp noise 40-70 (-40~-70)

28 Echo canceler cng cfg 0 = adaptive

Item Input Data Default Description

(-5000 ~ -7000dbm)

5000 = -5000dbm

7000 = -7000dbm

1 = Enable

2 = 16 ms 3 = 32mS

1 = Enable

40 = -40 dbm

70 = -70 dbm

1 = Þxed

7000 Noise level of silence

1 Determine whether or not to use Echo

canceller.

2 Become invalid item if item 24 is set

to Disable

0 Non-linear processing mode

70 Become invalid item if item 26 is set

to Disable

0 Become invalid item if item 26 is set

to Disable

29 Echo canceler 4w det 0 = Disable

1 = Enable

30 TX Gain 0-28 (-14~+14)

0 = -14 dbm 1 = -13 dbm

14 = 0 dbm

: 27 = 13 dbm 28 = 14 dbm

31 RX Gain 0-28 (-14~+14)

0 = -14 dbm 1 = -13 dbm

14 = 0 dbm

: 27 = 13 dbm 28 = 14 dbm

32 -- Not Used --

33 Audio Capability Priority 0:G711 PT

1:G723 PT 2:G729 PT

0 The option selected here determines

what other options are applied from this program.

24 ◆ Networking

Setting Up The Networking Feature

IP Networking

Item

No.

34 Bandwidth Control 0:Disable

35 Maximum Bandwidth 0-65535kbps 0 The maximum total bandwidth limita-

36 Fax Max Rate 24 = V.27ter, 2400 bps

37 Fax Playout FIFO Nominal

Delay

38 Fax Packet Size 20-48 bytes 20

39 Fax Modem Transmit Level 0-13

40 Fax Modem CD Threshold 0 = -26dBm

Item Input Data Default Description

0 Controls the voice bandwidth on an

1:Enable

48 = V.27ter, 4800 bps

72 = V.29, 7200 bps 96 = V.29, 9600 bps

120 = V17, 12000 bps

144 = V.17, 14400 bps

0-600 ms 300 ms Increase the value for networks which

0dBm -13dBm

1 = -33dBm 2 = -43dBm

(-6dBm)

H.323 trunk.

tion for voice packets.

experience large packet losses.

41 Fax No Activity Timeout

Duration

42 Override Encapsulation Method 0 = Open Channel

43 High Speed Data Packet Rate 10-80 ms 60

44 Low Speed Data Redundancy 0-8 0

45 High Speed Data Redundancy 0-2 0

46 TCF Handling Method 1 = TCF is Locally Gen-

47 Maximum Low Speed Data

Packetization

48 Transmit Network Timeout 10-32000 sec 150 sec

49 Eßag Start Timer 0-65535 2600 ms

50 Eßag Stop Timer 0-65535 2300 ms

10-32000 sec 30

1 T.38/TRP UDP

DeÞned Packet Encap-

sulation

1 = T.38 UDP

2 = T.38/TRP UDP

1 For H.323 negotiation

erated and Checked

2 = TCF is Sent Over

the Network

Voice-Fax Close-Reopen

51 Fax Relay: Scan Line Fix Up

Feature

Networking ◆ 25

0 = Disable

1 = Enable

Setting Up The Networking Feature

IP Networking

Item

No.

52 Fax Relay: Eßags for First DIS 0 = Disable

53 Fax Relay: FOP Protocol

Enhancement

54 Fax Relay: NSF Override 0 = Disable

55 T30: ECM 0 = Disable

56 T30: MR Page Compression 0 = Disable

57 NSF Country Code 0-65535 Blank Fax Relay - NSF Override Disable

58 NSF Vendor Code 65535 Blank Fax Relay - NSF Override Disable

59 Fax Relay Function 0 = Disable

60 Echo Canceller ConÞg Type 0 = Auto

Item Input Data Default Description

1 = Enable

0 = Disable

1 = Enable

1 = Type 1 2 = Type 2 3 = Type 3

0 Determine whether or not the Fax

Relay function should be used.

61 Echo Auto Gain Control 0 - 5 0

62 H.323 DTMF Payload Number 0 = VOIPU

1 = RFC2833

2 = H.245

3 = Disable

Conditions

You must log out of system programming in order for changes to the following items will take affect:

Item 39 Item 53 Item 40 Item 54 Item 41 Item 55 Item 49 Item 56 Item 50 Item 57 Item 51 Item 58 Item 52

0DeÞne the H.323 DTMF Payload

Number.

26 ◆ Networking

Setting Up The Networking Feature

IP Networking

➻ 84-02-35 : H.225, H.245 Information Basic Setup - Fast Start Mode

If VoIP is used for networking, the Fast Start option must be enabled.

Item

No.

35 Fast Start 0: Disable

Item Input Data Default

1: Enable

➻ 84-05-01 : VOIPU IP Address Setup - IP Address

For each VOIPU PCB, enter the IP address for the VOIPU PCB (default: slot 1=172.16.0.20, slot 2 = 172.16.0.21, etc). The IP address should be increased according to the number of VOIPU PCBs. This entry becomes invalid if Program 84-04 is set to "1" (DHCP enabled).

Slot Number 01-16

Item Input Data Default Description Related Program

Address

1.0.0.1–126.255.255.254

128.1.0.1–191.254255.254

192.0.1.1–223.255.254.254

Slot 1: 172.16.0.20 Slot 2: 172.16.0.21 Slot 3: 172.16.0.22 Slot 4: 172.16.0.23 Slot 5: 172.16.0.24 Slot 6: 172.16.0.25 Slot 7: 172.16.0.26 Slot 8: 172.16.0.27

Set IP Address of VoIPU PCB. IP Address will be increased in accordance with number of slot.

84-04 This becomes invalid data if Program 84-04 is set to 1:Enable.

Example:

System – A System – B

IP Address: 172.16.0.20 IP Address: 172.16.0.21

Subnet Mask: 255.255.0.0 Subnet Mask: 255.255.0.0

➻ 84-06-10 : VOIPU Setup - DTMF Behavior

Set the DTMF option to “2” when using the networking feature. The system programming must be exited before these program options to take affect.

Input Data

SLOT Number 01-16

10 DTMF Behavior 0 = DTMF Relay disabled

1 = In-Band DTMF relay,

do NOT report to Host

processor

2 = Out of Band DTMF

relay, do not pass tones as

voice

0 • Inbound - DTMF is transferred by

RTP packets.

• Outbound - DTMF is transferred by H.245 protocol.

This setting allows DTMF digits to be relayed between the VOIPU PCBs. It is recommended that this is set to “1”.

Networking ◆ 27

Setting Up The Networking Feature

IP Networking

➻ 84-12-xx : H.323 Phone CODEC Information Basic Setup

Setup the CODEC information of H.323 phones and IP Networking. Refer to Program 84-12xx for H.323 extensions and IP networking.

Input Data

Item

No.

01 G711 Audio Frame

Prior to software 2.63, the only entry possible was “2” or “3”. With software 2.63+, additional entries are available.

Note: Currently, only the Aspire S system can use the 10ms setting. Aspire will provide this option in the future.

02 G711 VAD Mode 0 = Disable

03 G711 Type 0 = A-law

04 G.711 Jitter Buffer Min 0~145 ms 30

05 G.711 Jitter Buffer Type 0~145 ms 60

06 G.711 Jitter Buffer Max 0~145 ms 120

07 G.729 Audio Frame

Prior to software 2.63, only entries 3-8 were available. With software 2.63+, additional entries are available.

Item Input Data Default

1 - 3 (1 = 10ms, 2 = 20 ms, 3 = 30ms)

1 = Enable

1 = μ-law

1-8

(1 = 10ms,

2 = 20ms, etc.)

Program

Note: Currently, only the Aspire S system can use the 10ms setting. Aspire will provide this option in the future

08 G.729 VAD Mode 0 = Disable

1 = Enable

09 G.729 Jitter Buffer Min 0~500 ms 30

10 G.729 Jitter Buffer Type 0~500 ms 60

11 G.729 Jitter Buffer Max 0~500 ms 120

12 G.723 Audio Frame 1-2 1

13 G.723 VAD Mode 0 = Disable

1 = Enable

14 G.723 Jitter Buffer Min 0~500 ms 30

15 G.723 Jitter Buffer Type 0~500 ms 60

16 G.723 Jitter Buffer Max 0~500 ms 120

28 ◆ Networking

Setting Up The Networking Feature

IP Networking

Item

No.

17 Jitter Buffer Mode 1 = static

18 VAD Threshold 0-30 (19db~+10db,

19 Idle Noise Level 5000-7000

20 Echo Canceler Mode 0 = Disable

Item Input Data Default

2 = adaptive during

silence

3 = adaptive immed

Adaptec threshold)

0 = Adaptec threshold

1 = -19db(-49dbm)

20 = 0db (-30dbm)

29 = 9dbm(-21dbm)

30 = 10dbm(-20dbm)

(-5000_-7000dbm)

5000:-5000dbm

7000:-7000dbm

1 = Enable

Program

7000

21 Echo Canceler Tail Size

84-12-20 - Disable

22 Echo Canceler NLP Mode

Non-linear processing mode

23 Echo Canceler NLP Noise

84-12-22 - Disable

24 Echo Canceler CNG CFG

84-12-22 - Disable

25 Echo Canceler 4w Det 0 = Disable

26 TX Gain 0-28 (-14~+14)

1 = 8 ms 2 = 16 ms 3 = 32mS

0 = Disable

1 = Enable

40-70 (-40~-70)

40 = -40 dbm

70 = -70 dbm

0 = adaptive

1 = Þxed

1 = Enable

0 = -14 dbm 1 = -13 dbm

14 = 0 dbm

: 27 = 13 dbm 28 = 14 dbm

Networking ◆ 29

Setting Up The Networking Feature

IP Networking

Item

No.

27 RX Gain 0-28 (-14~+14)

28 Audio Capability Priority 0:G711_PT

29 Echo Canceller ConÞg Type 0 = Auto

30 Echo Auto Gain Control 0 - 5 0

31 DTMF Relay Mode

Item Input Data Default

0 = -14 dbm 1 = -13 dbm

14 = 0 dbm

: 27 = 13 dbm 28 = 14 dbm

1:G723_PT 2:G729_PT

1 = Type 1 2 = Type 2 3 = Type 3

0 = Disable

1 = RFC2833

2 = VOIPU

Program

2 84-06-10 :

VOIPU Setup

- DTMF

Behavior for

the card slot of

the VoIP card

to out of band

(an entry of

"2")

Out-of-band signaling sends a special message to the far end for the DTMF digits (out of band of the RTP packet). The actual DTMF audio will be muted. There are two signaling types - RFC2833 and H.245/VOIPU. Both signaling types should work on every protocol (G.729, G.711, etc.). RFC2833 must be selected in order for DTMF digits to be sent over the network.

32 FAX Relay

Select "2" for FAX Relay to SLT (Program 15-0303:special), Trunk and networking.

Refer to Program 84-01-36 through 84-01-57 for FAX Relay options.

30 ◆ Networking

0 = Disable

1 = Enable

2 = Each Port Mode

Multi-Site Networking

Setting Up The Networking Feature

Multi-Site Networking

Multi-Site Networking is a network of three or more Aspire systems connected by either ISDN or IP.

The conÞguration for three or more sites is the same as for two sites, refer to ISDN Networking (page 12) or IP Networking (page 16) for details of setting up the Aspire systems. Please refer to the following list before installing Multi-Site Networking.

● All systems must have NTCPU software version V2.5x or later.

● It is recommended that all systems in the network have compatible levels of software

installed. Refer to Networking Software Levels (page 4).

● A Feature Upgrade PAL chip (P/N 0891039) is required for the Basic NTCPU or an Enhanced

NTCPU (P/N 0891038) can be used to enable Networking.

● A network can combine both ISDN and IP Networking within the same network as long as

there is direct connection between each system. Refer to Networking Using Mixed PCBs (PRI, BRI or VoIP) (page 4) for additional information.

● All systems within the network must have a direct connection to all other systems in the net-

work. This makes IP Networking the more practical type for Multi-Site Networks - only one VOIPU PCB is required in a system cabinet regardless of the number of networked systems, where PRI or BRI would require one PCB be installed in a system cabinet for each networked system.

● VOIPU resources will be used at each system when a call is transferred. For example, a call

that originates from System A and calls System B, is held and transferred to System C, will use VOIPU resources at all three systems.

The same also applies for ISDN Networking - an ISDN channel will be used from System A to B and also from System B to C.

Networking ◆ 31

Setting Up The Networking Feature

Numbering Plan

11-01-01 : System Numbering

➻

Set the system’s internal (Intercom) numbering plan and system ID to route to networked systems. The numbering plan assigns the Þrst and second digits dialed and affects the digits an extension user must dial to access other extensions and features, such as service codes and trunk codes, within a networking node or to reach another node.

Consider using a "UniÞed Numbering Plan" for extensions. This gives every extension in the network a unique extension number. The extension number can then be used to route a call to the proper node. This also allows the same extension number to be dialed at any node to reach a given extension.

CAUTION Improperly programming this option can adversely affect system operation. Make sure you thoroughly understand the default numbering plan before proceeding. If you must change the standard numbering, use the chart for System Numbering (page 133) to keep careful and accurate records of your changes.

Before changing your numbering plan, use the PC Program or Program 90-03 to make a backup copy of your system’s data.

PRI Networking With Two Local Voice Mails, Masters Must Have Different Numbering

Changing the numbering plan consists of three steps:

1. Enter the digits you want to change.

2. Specify the length of the code you select to change.

3. Assign a function to the code selected.

Step 1: Enter the digit(s) you want to change

You can make either single or two digit entries. In the Dialed Number column in the System Numbering (page 133) table, the nX rows (e.g., 1X) are for single digit codes. The remaining

rows (e.g., 11, 12, etc.) are for two digit codes.

● Entering a single digit affects all the Dialed Number entries beginning with that digit. For

example, entering 6 affects all number plan entries beginning with 6. The entries you make in step 2 and step 3 below affect the entire range of numbers beginning with 6. (For example, if you enter 3 in step 2 the entries affected would be 600-699. If you enter 4 in step 2 below, the entries affected would be 6000-6999.)

32 ◆ Networking

Setting Up The Networking Feature

Numbering Plan

● Entering two digits lets you deÞne codes based on the Þrst two digits a user dials. For

example, entering 60 allows you to deÞne the function of all codes beginning with 60. In the default program, only * and # use two-digit codes. All the other codes are single digit. If you enter a two digit code between 0 and 9, be sure to make separate entries for all the other two digit codes within the range as well. This is because in the default program all the two digit codes between 0 and 9 are undeÞned.

Step 2: Specify the length of the code you want to change

After you specify a single or two digit code, you must tell the system how many digits comprise the code. This is the Number of Digits Required column in the System Numbering (page 133) table. In the default program, all codes from 100-999 are three digits long. Codes beginning with 0 are one digit long. Codes beginning with * are 3 digits long and codes beginning with # are 4 digits long.

Step 3: Assign a function to the code selected

After entering a code and specifying its length, you must assign its function. This is the Dial Type column in the System Numbering (page 133) table. The choices are:

Dial Types Dial Type Description Related Program

0 - Not Used -

1 Service Code 11-10 : Service Code Setup (for System Administrator)

11-11 : Service Code Setup (for Registration) 11-12 : Service Code Setup (for Service Access) 11-13 : Service Code Setup (for ACD) 11-14 : Service Code Setup (for HOTEL) 11-15 : Service Code Setup (Special access)

2 Extension Number 11-02 : Extension Numbers

11-04 : Virtual Extension Numbers 11-06 : 2PGDAD (ACI) Extension Numbers 11-07 : Department Calling Group Numbers 11-08 : 2PGDAD (ACI) Group Pilot Numbers

3 Trunk Access Code 11-09 : Trunk Access Code.

4 Special Trunk Access 11-09 : Trunk Access Code.

5 Operator Access 20-17 : Operator’s Extension

6 ARS/F-Route Access 44-xx

8 Networking 10-03 : PCB Setup

10-12 : NTCPU Network Setup 10-20 : LAN Setup for External Equipment 10-27 : IP System IP

● Changing the Dial Type for a range of codes can have a dramatic affect on how your sys-

tem operates. Assume, for example, the site is a hotel that has room numbers from 100-

399. In order to make extension numbers correspond to room numbers, you should:

- Change the Dial Type for the digit 1 from 1 (Service Code) to 2 (extension number).

- Change the Dial Type for the digit 7 from 3 (not used) to 1 (Service Code).

- In Program 11-02, reassign extension numbers on each ßoor from 100 to 399.

- In Programs 11-10 - 11-14, reassign the Service Codes from the 100 series (e.g., 116) to the 700 series (e.g., 716).

(Other applications might also require you to change entries in Program 11-10 through

11-16.)

Networking ◆ 33

Setting Up The Networking Feature

Numbering Plan

Example: This example shows two separate extension numbers assigned for the networked systems. System A dials 4xx to reach System B, while system B dials 3xx to reach System A.

System – A System – B

Dial “3x”:

• Digit “3”

• Type 2 (Intercom)

Dial “4x”:

• Digit “3”

• Type 8 (Networking)

• System ID “1”

The following example shows a uniÞed extension number assignment. All users dial a 4-digit extension number (2xxx) to reach anyone within the network, regardless of which system they are connected. System A users have extension numbers 20xx, while system B users have

extension numbers 23xx.

Programming System – A System – B

Program 11-01 Dial “2”:

• 2x = Digit “0”

• 20 = Digit “4”, Type 2 (Intercom)

• 23 = Digit “4”, Type 8 (Network), System ID “1”

Program 11-02 Port 1 = extension number 2001

Port 2 = extension number 2002 Port 3 = extension number 2003, etc.

Dial “3x”:

• Digit “3”

• Type 8 (Networking)

• System ID “1”

Dial “4x”:

• Digit “3”

• Type 2 (Intercom)

Dial “2”:

• 2x = Digit “0”

• 20 = Digit “4”, Type 8 (Network), System ID “1”

• 23 = Digit “4”, Type 2 (Intercom)

Port 1 = extension number 2301 Port 2 = extension number 2302 Port 3 = extension number 2303, etc.

It is also possible to use F-Route to select the correct node for the destination extension number. The example below shows a numbering scheme where the user must dial an additional digit 7 before the extension number. This is routed by F-Route to the correct node and analyzed again in the F-Route tables at the remote Aspire.

When using F-Route, you must translate the dialed number (e.g. 72301 translates to

2301) otherwise the call will not ‘exit’ from the F-Route tables.

34 ◆ Networking

Setting Up The Networking Feature

Numbering Plan

Programming System – A System – B

Program 11-01 Dial “7”:

• 7x = Digit “5”, Type 6 (F-Route)

Program 11-02 Port 1 = extension number 2001

Port 2 = extension number 2002 Port 3 = extension number 2003, etc.

Program 44-01-01 0 (Not Used) 0 (Not Used)

Program 44-02 Table 1 Table 2 Table 1 Table 2

Program 44-02-01 720@@ 723@@ 720@@ 723@@

Program 44-02-02 2 2 2 2

Program 44-02-03 1 2 1 2

Program 44-05 Table 1 Table 2 Table 1 Table 2

Program 44-05-01 255 101 101 255

Program 44-05-02 1 0 0 1

Dial “7”:

• 7x = Digit “5”, Type 6 (F-Route)

Port 1 = extension number 2301 Port 2 = extension number 2302 Port 3 = extension number 2303, etc.

Networking ◆ 35

Setting Up The Networking Feature

Numbering Plan

- For Your Notes -

36 ◆ Networking

Features

Section 2

Features

Refer to the Aspire Software Manual (P/N 0893200) for complete description and

programming information for the following features. The information detailed

here applies only to the feature when used in a Networked system.

Networking ◆ 37

Features

- For Your Notes -

38 ◆ Networking

911 Call Routing

Features

911 Call Routing

911 Call Routing : Using ARS Class of Service Matching to Call Local Authorities

When using IP telephones at a remote site (System B) which are registered to the main system (System A), you can use the ARS Class of Service Matching feature added in software 2.63 to route 911 calls to the local authorities at the remote location. Without this programming, since the phones are registered to the main site, when 911 calls are placed by IP phones, the local authorities at the main site (System A) would be called.

This option requires Aspire software 2.63 and higher and the following programs are set in the main system (System A).

Related Programs

Program Number Title

10-27-01 IP System ID

• For each network node, assign an ID and corresponding IP address of the networked IP system.

26-01-01 Automatic Route Selection Service - ARS Service

• Enter “1” to enable ARS.

26-01-06 Automatic Route Selection Service - COS Match Access

• Enter “1” to enable COS Matching.

26-04-01 ARS Class of Service

• Assign the IP extension’s ARS Class of Service (0-16).

26-02-01 Dial Analysis Table for ARS /LCR - Dial

•DeÞne the Dial Analysis Table. Enter “911” in a table.

26-02-02 Dial Analysis Table for ARS /LCR - Service Type

• For the 911 Dial Analysis Table, enter the “1” to route the call to a trunk group.

Note: With PCPro/WebPro, the option is displayed as “Incoming Ring Group”.

26-02-03 Dial Analysis Table for ARS /LCR - Additional Data

• Enter the network ID number which corresponds to the entry in Program 10-27 preceded by “1”. (For example: ID 01 is entered as “101”, 02 is entered as “102”, etc.)

26-02-04 Dial Analysis Table for ARS /LCR - ARS Class of Service

• Assign the ARS COS to the 911 Dial Analysis Table.

Each remote site needs to have a different ARS Class of Service. If, for example, there were 50 IP sets on one remote site, each would use the same ARS Class of Service.

It is important to remember that there must be a trunk available to make a call across the network from the main system. Then, by default, the system will access the Þrst available trunk in trunk group 1 at the remote side to place the 911 call.

Networking ◆ 39

Features

ARS/F-Route

ARS

Digits dialed by a user can be routed based on ARS programming or F-Route tables. In general, ARS provides the simpler solution, as long as outgoing trunk order/trunk priority is not required. (For instance, POTS lines used Þrst, if these are busy, then networked trunks are used.)

When using ARS, keep the following items in mind:

● ARS must for activated on all networked sites.

● You need to make sure the 911 calls route at the site from which they are dialed.

● If you wish to have outgoing calls use one group of trunks Þrst and, when those trunks

become busy, go out over the network trunks, F-Routing must be used. The order must be the your own site’s trunks and then the other site’s trunks. It will not work in the reverse.

Example:

● Site A: Use group 1 for all calls.

● Site B: Use "Group 1" trunks for local calls and network trunks. Use "Group 101" for long

distance calls in the 1 + 203 area.

Program Site A (far end)

Site B (near end)

(All 1203-xxx-xxxx calls to go

out site A's trunks)

Program 26-01-01

ARS Service

Program 26-02-01

Dial Analysis Table for ARS Access

Program 26-02-03

Group Number for Dial Analysis Table

The following represents a standard ARS conÞguration that should be done anytime you setup ARS.

Program 26-02-01

Dial Analysis Table for ARS Access

Program 26-02-02

Service Type for Dial Analysis Table

1 (ARS enabled) 1 (ARS enabled)

002=1203@@@@@@@

101 (10"1"= 10-27-01 network site 1)

Entries:

• 001=911

• 391=1@@@@@@@@@@

• 392=2@@@@@@

• 393=3@@@@@@

• 394=4@@@@@@

• 395=5@@@@@@

• 396=6@@@@@@

• 397=7@@@@@@

• 398=8@@@@@@

• 399=9@@@@@@

• 400=0

Type 1 = Incoming Ring Group (for all above entries)

Entries:

• 001=911

• 391=1@@@@@@@@@@

• 392=2@@@@@@

• 393=3@@@@@@

• 394=4@@@@@@

• 395=5@@@@@@

• 396=6@@@@@@

• 397=7@@@@@@

• 398=8@@@@@@

• 399=9@@@@@@

• 400=0

Type 1 = Incoming Ring Group (for all above entries)

Program 26-02-03

Group Number for Dial Analysis Table

40 ◆ Networking

1 (deÞned in 14-05-01) (for all above entries)

1 (deÞned in 14-05-01) (for all above entries except

table 002 when using this example setup)

Features

ARS/F-Route

F-Route

Digits dialed by a user can be sent to the F-Route tables and speciÞed as a networked number by entering the Networked node ID (Trunk Group 101-150 correspond to Network ID’s 1-50) as the target trunk group number, calls will be routed to the target system via the node ID speciÞed. The

F-Route tables will then analyze the dialed digits in the target system. At the target system the call will be analyzed within F-Route for the following call types:

● Outgoing call to a trunk

● Extension access call (you must translate the dialed digits)

● Access to the other system via Aspire Networking

● No deÞned dial

Alternate route selection is not available when the primary networking route is busy. When all channels are busy, the call will return a busy tone.

If you wish to allow an extension on System A to dial an access code to access a speciÞc trunk on the remote System B. You could:

● Set up a F-route in Site B. For example, using the digit 7, go to Program 11-01 and for digit 7,

enter under 7x, Digit = 1, Type = F-Route.

● In Program 44-02-01, under F-Route 1, enter dial data as 7 and additional data as 1.

● In Program 44-05-01, under route table 1, detour order 1, enter the trunk group (101, would be

Program 10-27 system 01).

● At Site A also do the same setup, except in Program 44-05-01 put the trunk group you want to

access and also delete 1 digit.

When someone from Site B dials "7" they will hear dial tone from Site A.

Compared With Single System ConÞguration

In a single system with F-Route used, the dialing is analyzed when the call is initially dialed.

Operation

With the sample programming shown below, dialing the F-Route access number, which is deÞned in the F-Route table (7300), the system calls extension number 300 within System 1 (System ID 1). The telephone’s display initially indicates the F-Route number in progress, then changes to appear as an normal intercom call.

(Sample Programming for calls from System 1 to System 2. To simplify the example, the programming for calls from System 2 to System 1 has been omitted.)

Networking ◆ 41

Features

ARS/F-Route

Program System 1 System 2

Program 11-01-01

System Numbering

Program 44-02-

Dial analysis table for F-Route access

Program 44-05-

System Numbering

Note: In this example, Dial 7 is set to 4-digit number length. This is important for Networking as it is possible to set call forward to an F-Route number. The full digit length must be set in Program 11-01 to allow the user to enter the full F-Route destination number.

For example if 11-01 was set to 1-digit number length, in the example above, a user who sets call forward can only enter 1 digit as the destination (e.g. 848+1+7). This would cause all calls to the extension to fail while the call forward is set to an invalid destination number.

Dial “7” Digit “4” (4 digit) Type “6” (F-Route)

01 “7300”

“73@@” (using wildcard) is available.

02 “2” (F-Routing) “2” (F-Routing)

03 Add Code = “1” Add Code = “1”

01 F-Route table-1

Trunk Group No. “101” (Route to System ID 1)

02 Delete Digit: 0 Delete Digit: 1

Dial “7” Digit “4” (4 digit) Type “6” (F-Route)

“7300” “73@@” (using wildcard) is available.

F-Route table-1 Trunk Group “255” (Route to Intercom)

Note: When a call is routed via Networking by using F-Route, the dialed digits MUST be translated otherwise the call will not ‘exit’ from the F-Route tables.

Note: When a Networking call is routed via F-Route, it is possible to translate the dialed digits at either (or both) the originating or destination system. Programs 44-05-02 (Delete digits) and 44-05-03 (Additional Dial Table) are available for digit translation.

42 ◆ Networking

Related Programs

Refer to the Aspire Software Manual (P/N 0893200) for full programming details.

Program Number Title

ARS

26-01-01 ARS Service

26-02-02 Dial Analysis Table for ARS

26-02-03 Dial Analysis Table-Additional Data/Service Number for ARS

26-03-01 ARS Dial Treatments

F-Route

11-01 Numbering Plan

44-01 System Options for F-Route Service

44-02 Dial Analysis Table for F-Route Access

44-04 F-Route Selection for time schedule

Features

ARS/F-Route

44-05 F-Route Table

44-06 Additional Dial Table

44-07 Gain Table for F-Route Access

44-08 Time Schedule for F-Route Service

44-09 Weekly Schedule for F-Route Service

44-10 Holiday Schedule for F-Route Service

➻ 26-01-01 : Automatic Route Selection Service - ARS Service

Enable (1) or disable (0) ARS.

➻ 26-02-01 : Dial Analysis Table for ARS/LCR - Dial

Enter the digits (16 digits maximum: 1-9, 0 * #, @; 400 separate entries) for the Dial Analysis Table which will be analyzed by ARS/LCR. This table will be checked after any programmed F-Route operations have completed. The system will then refer to Program 26-02-02 and 2602-03 to determine the routing for the call. To enter a wild card/don’t care digit, press Line Key 1 to enter an @ symbol. It is important to remember that the system checks the table

numbers in numerical order. This means that entries for speciÞc numbers should be entered Þrst (such as your local area codes), then enter the items containing wild card digits. If the

system sees an entry of “2@@” then any table entries which follow will be ignored.

For example, if 268, 269, and 270 are local exchanges, these would be the Þrst three table entries which would route according to the settings made in Program 26-02-02 and 26-02-03 for each of the table entries. If the next entry is “2@@”, then the system checks no further in this program and routes all other “2xx” numbers according to the entries made in Program 2602-02 and 26-02-03 for this table entry.

Networking ◆ 43

Features

ARS/F-Route

➻ 26-02-02 : Dial Analysis Table for ARS - Service Type

For each Dial Analysis Table (1-200), select ‘0’ for no ARS, ‘1’ for Service Type 1 - Route to Trunk Group Number to have the number route to a trunk group [Refer to Program 26-02-03]

or ‘2’ for Service Type 2 - F-Route Selected to have the dialed number controlled by the FRoute table. If Service Type 2 is selected and F-Route operation is on, the F-Route table used is determined by Program 44-04. If F-Route operation is off, the routing is determined by Program 44-05.

➻ 26-02-03 : Dial Analysis Table for ARS - Additional Data / Service Number

For each Dial Analysis Table (1-200), if Service Type 1 was selected in Program 26-02-02, enter the trunk group number (0-100, 0=no route).

➻ 26-03-01 : ARS Dial Treatments

Assign the Dial Treatments (1-15) for automatic ARS dialing translation. Assign Dial Treatments to Service Numbers (Trunk Groups) in Program 26-02. The ARS Dial Treatment options are:

● 3 - Delete the NPA if dialed as part of the initial call. This requires at least 8 digits in the

ARS table (Program 26-02-01).

● 2 - Delete the leading digit if dialed as part of the initial call. This requires at least 8 digits

in the ARS table (Program 26-02-01).

● 1 - Add a leading 1 if not dialed as part of the initial call. This requires at least 8 digits in

the ARS table (Program 26-02-01).

● INPA - Insert the NPA speciÞed by NPA.

● DNN - Outdial the NN number of digits or execute the code that follows. For example,

D041234 out-dials 124. Valid entries are 0-9, #, *, Wnn (wait nn seconds) and P (pause). Each digits code counts as a digit. So for example, if a P was added for a pause, the entry would look like: D05P1234. This Dial Treatment can only be added from telephone programming.

● Wnn - Wait nn seconds.

● P - Pause in analog trunk.

● R - Redial the initially dialed number, including any modiÞcations

● E - End of Dial Treatment. All Dial Treatments must end with the E code.

● X - When ARS is enabled, X must be entered in the Dial Treatment in order for the system to

output the extension number of the call’s originator to the black box for the E911 feature.

● An - Alternate Carrier Access (n = 1 ~ 4). The numeric digit instructs the system to insert

a Transit Network Selection information element in the SETUP message and also identiÞes which code in Program 26-11 will be included in the information element.

➻ 44-01-01 : System Options for ARS/F-Route - ARS/F-Route Time Schedule

Set this option to ‘0’ so that the F-Route table selected is determined only by the digits dialed without any relation to the day or time of the call.

➻ 44-02-01 : Dial Analysis Table for ARS/F-Route Access - Dial

Set the number of digits to be analyzed by the system for ARS routing. Using the 4-digit extension number example in Program 11-01-01, the entry would be: Analysis Table 1: 720@@; Analysis Table 2: 723@@.

➻ 44-02-02 : Dial Analysis Table for ARS/F-Route Access - Service Type

Select the Service Type (0=no setting, 1=extension call, 2=ARS/F-Route table, 3=Dial extension analyze table). Using the 4-digit extension number example in Program 11-01-01, the entry would be: Analysis Table 1: 2 (ARS/F-Route table); Analysis Table 2: 2 (ARS/F-Route table).

➻ 44-02-03 : Dial Analysis Table for ARS/F-Route Access - Additional Data

Enter the additional data required for the service type selected in Program 44-02-02, either the number of digits to be deleted or the table number to be used. Using the 4-digit extension number example in Program 11-01-01, the entry would be: 1 (delete 1 digit).

➻ 44-02-04 : Dial Analysis Table for ARS/F-Route Access - Dial Tone Simulation

If enabled (1), this option sends dial tone to the calling party once the routing is determined. This may be required if the central ofÞce at the destination does not send dial tone. Using the 4-digit extension number example in Program 11-01-01, the entry would be: 0 (disabled).

44 ◆ Networking

Features

ARS/F-Route

➻ 44-05-01 : ARS/F-Route Table - Trunk Group Number

Select the trunk group number to be used for the outgoing ARS call (0-100, 101-150, 255 [0 = No setting, 101-150 = Networking, 255 = Extension Call]). Using the 4-digit extension number example in Program 11-01-01, the entry would be: ARS/F-Route Table Number 1: Priority Number 1, Trunk Group = 255; ARS/F-Route Table Number 2: Priority Number 1, Trunk Group = 101.

➻ 44-05-02 : ARS/F-Route Table - Delete Digits

Enter the number of digits to be deleted from the dialed number (0-255 [255 = Delete all]). Using the 4-digit extension number example in Program 11-01-01, the entry would be: ARS/ F-Route Table Number 1: Priority Number 1, Delete Digits = 1; ARS/F-Route Table Number 2: Priority Number 1, Delete Digits = 0.

➻ 44-05-03 : ARS/F-Route Table - Additional Dial Number Table

Enter the table number (deÞned in Program 44-06) for additional digits to be dialed (0-1000). Using the 4-digit extension number example in Program 11-01-01, the entry would be: ARS/ F-Route Table Number 1: Priority Number 1, Additional Dial Number Table = 0; ARS/FRoute Table Number 1: Priority Number 1, Additional Dial Number Table = 0.

Networking ◆ 45

Features

BLF Indication

Refer to the Hotline/Direct Station Selection (DSS) feature (page 72) for full details.

46 ◆ Networking

Features

Barge In

Barge In is available in the Networking feature with the following options:

● Barge into a conversation between an extension’s own system and a networked system

● Barge into a conversation between callers in a networked system

● Barge into a call between two networked systems

Barge In can be used in either Monitor Mode (Silent Monitor) or Speech Mode (determined in Program 20-13-10).

Barge In cannot barge into calls across the network in the following instances:

● Conference calls

● Off hook signaling a telephone in the other system

● Barge into an extension’s call without Þrst calling the busy extension in the other system

Conditions

● To ensure proper operation, use system software 4.09 or higher.

Operation

To Barge In after calling a busy extension:

The call must be set up for about 10 seconds before you can Barge In.

Listen for busy/ring or busy tone.

1. Call busy extension.

2. Press Barge In key (PGM 15-07 or SC 851: 34). OR

Dial the Barge In service code, 810.

Users may hear a Barge-In tone, depending on the setting in Program 23-13-17.

Related Programs

Program Number Title

11-12-08 Service Code Setup (for Service Access) - Barge In

11-16-02 One Digit Service Code Setup - Barge In

20-13-15 Class of Service Options (Supplementary Service) - Barge In, Initiate

20-13-16 Class of Service Options (Supplementary Service) - Barge In, Receive

20-13-17 Class of Service Options (Supplementary Service) - Barge In Tone/

Display

Networking ◆ 47

Features

Call Forwarding

Call Forwarding Immediate / Busy / No Answer / Busy-No Answer / Both Ring options are available with the Networking feature.

With a networked system, when Call Forwarding enabled, there is a slight difference in the telephone’s display. With a single system, the extension name is displayed on the extension which has Call Forwarding. With a networked system, the extension number is displayed.

Operation

To activate or cancel Call Forwarding:

1. Press idle CALL key (or lift handset) + Dial *2.

2. Dial Call Forwarding condition:

3. Dial destination extension, Voice Mail master number or press Voice Mail key.

4. Dial Call Forwarding type:

Press Call Forwarding key (PGM 15-07 or SC 851: code 16).

1 = Personal Answering Machine Emulation (then skip to step 4 - refer also to “Voice Mail”). 2 = Busy or not answered 4 = Immediate 6 = Not answered 7 = Immediate with simultaneous ringing (not for Voice Mail) 0 = Cancel

2 = All calls 3 = Outside calls only 4 = Intercom calls only

When you enable Call Forwarding, your Call Forwarding key ßashes slowly. If you

don’t have a Call Forwarding key, DND ßashes slowly.

Your DND or Call Forwarding (Station) Programmable Function Key ßashes when

Call Forwarding is activated.

1. Press Call Forwarding key. PGM 15-07 or SC 851: code 10 for Forward All Calls Immediately

PGM 15-07 or SC 851: code 11 for Forward when Busy PGM 15-07 or SC 851: code 12 for Forward when Unanswered PGM 15-07 or SC 851: code 13 for Forward Busy/No Answer PGM 15-07 or SC 851: code 14 for Forward with Both Ringing PGM 15-07 or SC 851: code 15 for Follow Me PGM 15-07 or SC 851: code 16 for Forward to Station (forward type is selected at the

time the option is set by the user)

PGM 15-07 or SC 851: code 17 for Forward to Device

2. Dial 1 plus extension to enable; dial 0 to disable.

Once you activate Call Forwarding, only your Call Forwarding destination can place

an Intercom call to you.

3. Dial destination extension, Voice Mail master number or press Voice Mail key.

You’ll hear stutter dial tone when placing a new call. Your Call Forwarding Programmable Function Key ßashes when Call Forwarding is

activated.

48 ◆ Networking

Related Programs

Program Number Title

11-11-01 Service Code: Call Forward – Immediate

11-11-02 Service Code: Call Forward – Busy

11-11-03 Service Code: Call Forward – No Answer

11-11-04 Service Code: Call Forward – Busy/No Answer

11-11-05 Service Code: Call Forward – Both Ring

11-11-06 Service Code: Call Forwarding (Select Option)

20-11-01 Call Forward – Immediate Class of Service

20-11-02 Call Forward – Busy Class of Service

20-11-03 Call Forward – No Answer Class of Service

20-11-04 Call Forward – Both Ring Class of Service

Features

Call Forwarding

Networking ◆ 49

Features

Call Forwarding / Do Not Disturb Override

The extension user may be able to call an extension which has Call Forwarding or Do Not Disturb set.

Operation

To override an extension’s Call Forwarding or Do Not Disturb:

1. Call the forwarded or DND extension.

2. Press Override key (PGM 15-07 or SC 851: 37). OR

Dial the Call Forward / DND Override service code, 807.

Related Programs

Program Number Title

11-12-01 Service Code Setup (for Service Access) : Call Forwarding / Do Not

Disturb Override

11-16-06 Single Digit Service Code Setup : DND/Call Forward Override

15-07-01 Programming Function Keys

20-06-01 Class of Service for Extensions

20-13-04 Class of Service Options (Supplementary Service) - Call Forwarding/

DND Override

50 ◆ Networking

Call Forward, Off-Premise

Features

Call Forward, Off-Premise

Off-Premise Call Forwarding allows an extension user to forward their calls to an off-site location. This feature works the same in a networked system as it does a single system.

A call to an extension at a remote system will forward to the Abbreviated Dial bin using a trunk at the remote system.

Conditions

● To ensure proper operation, use system software 2.65 or higher.

Operation

To activate Call Forwarding Off-Premise

1. At keyset, press idle CALL key + Dial *4. OR

Press Call Forward (Device) key (PGM 15-07 or SC 851: 17)

At SLT, lift handset Dial *4.

2. Dial 6 + trunk access code.

Trunk access codes are 9 (ARS/Trunk Group Routing), 804 + Line Group (1-9, 01-99

or 001- 100) or #9 + Line number (e.g., 05 or 005 for line 5.

3. Dial the outside number to which your calls should be forwarded.

4. (Keyset only) Press HOLD.

5. Press SPK (or hang up at SLT) to hang up if you dialed *4 in step 1.

Your DND or Call Forwarding (Device) Programmable Function Key ßashes.

To cancel Call Forwarding Off-Premise

1. At keyset, press idle CALL key + Dial *4. OR

Press Call Forward (Device) key (PGM 15-07 or SC 851: 17)

At SLT, lift handset and dial *4.

2. Dial 6 + HOLD.

3. Press SPK (or hang up at SLT) to hang up if you dialed *4 in step 1.

Your DND or Call Forwarding (Device) Programmable Function Key stops ßashing.

Related Programs

Program Number Title

13-01 Abbreviated Dial Function Setup

14-05 Trunk Group

14-06 Trunk Group Routing

21-02 Trunk Group Routing for Extensions

21-16 Trunk Group Routing for Networking

Networking ◆ 51

Features

Call Forwarding with Follow Me

The extension user can program Call Forward Follow-Me to extension in a networked system. When the extension with the Follow Me setting receives an incoming call, both the original extension and the programmed destination extension starts ringing.

With a networked system, when Call Forward Follow-Me is enabled, there is a slight difference in the telephone’s display. With a single system, the destination extension displays the extension name for the phone with Follow-Me enabled. With a networked system, the extension number is displayed.

Operation

To activate Call Forward Follow Me:

1. At a keyset other than your own, press idle CALL key and dial *2. OR

Press Call Forward (Station) key (PGM 15-07 or SC 851: 15).

At SLT other than your own, lift handset and dial *2.

2. Dial 3 + Dial your own extension number (i.e., the source).

3. Dial Call Forwarding Type:

2 = All Calls 3 = Outside calls only 4 = Intercom calls only

4. SPK (or hang up at SLT) if you dialed *2 in step 1.

Your Call Forwarding (Station) Programmable Function Key ßashes when Call For-

warding is activated.

To cancel Call Forward Follow Me:

1. At keyset, press idle CALL key and dial *2. OR

Press Call Forward (Station) key (PGM 15-07 or SC 851: 15).

At SLT, lift handset and dial *2.

2. Dial 0.

3. SPK (or hang up at SLT) if you dialed *2 in step 1.

Your Call Forwarding (Station) Programmable Function Key goes out.

Related Programs

Program Number Title

11-11-07 Service Code of Follow Me

11-11-06 Call Forwarding (Select Option)

52 ◆ Networking

Call Waiting / Camp On

Features

Call Waiting / Camp On

With Call Waiting, an extension user may call a busy extension and wait in line without hanging up. The user can also choose to hang up and Camp On to the call. With Call Waiting or Camp On, the system signals the busy extension with two beeps indicating the waiting call. The call goes through when the busy extension becomes free. Call Waiting/Camp On helps busy extension users know when they have additional waiting calls. It also lets callers wait in line for a busy extension without being forgotten.

With a networked system, camping on to an idle extension and Trunk Queuing/Camp On for a trunk port are not supported.

With a networked system, when Call Waiting/Camp On is enabled, there is a slight difference in the telephone’s display. With a single system, the target extension’s name is displayed on the phone which has enabled Call Waiting. With a networked system, the extension number is displayed.

Operation

To use Call Waiting or to Camp-On to a busy extension:

1. Call busy extension.

2. Dial 2 or press Camp-On key (PGM 15-07 or SC 851: 35).

3. Wait on the line for the extension user to become available or hang up and your extension will

ring when the extension user becomes available.

To Camp-On to a trunk, see Trunk Queuing.

To cancel a Camp-On request:

1. Hang up.

2. At keyset, press idle CALL key and dial 870. OR

At keyset, press Camp-On key (PGM 15-07 or SC 851: 35).

At single line set, lift handset and dial 870.

Related Programs

Program Number Title

11-12-05 Service Code: Setting Camp On

11-12-06 Service Code: Cancelling Camp On

11-16-05 One-Digit Service Code: Camp On

Networking ◆ 53

Features

Call Waiting / Camp On

Callback

When an extension user calls a co-worker that doesn’t answer, they can leave a Callback request for a return call. The user does not have to repeatedly call the unanswered extension back, hoping to Þnd it idle.

The system processes Callback requests as follows:

1. Caller at extension A leaves a Callback at extension B.

Caller can place or answer additional calls in the mean time.

2. When extension B becomes idle, the system rings extension A. This is the Callback ring.

3. Once caller A answers the Callback ring, the system rings (formerly busy) extension B.

If caller A doesn’t answer the Callback ring, the system cancels the Callback.

4. As soon as caller B answers, the system sets up an Intercom call between A and B.

Callback Automatic Answer determines how an extension user answers the Callback ring. When Callback Automatic Answer is enabled, a user answers the Callback ring when they lift the handset. When Callback Automatic Answer is disabled, the user must press the ringing line appearance to answer the Callback ring.

Conditions

● An extension can leave only one Callback request at a time.

● Multiple Directory Number (virtual extension) keys do not support Call Waiting/Camp On

Programmable Function keys (code 35).

Operation

To place a Callback:

1. Call unavailable (busy or unanswered) extension.

2. Dial 2 or press Callback key (PGM 15-07 or SC 851: 35).

3. Hang up.

4. Lift handset when busy extension calls you back.

If the unavailable extension was unanswered (not busy), the Callback goes through

after your co-worker uses their phone for the Þrst time.

If you have Callback Automatic Answer, you automatically place a call to the formerly busy extension when you lift the handset. If you don’t have Callback Automatic Answer, you must press the ringing line appearance to place the call.

To cancel a Callback:

1. At keyset, press idle CALL key and Dial 870. OR

At keyset, press Camp-On key (PGM 15-07 or SC 851: 35).

At single line set, lift handset and dial 870.

54 ◆ Networking

Related Programs

Program Number Title

15-02-11 Multi-Line Telephone Basic Data Setup - Callback Automatic Answer

15-07-01 Programming Function Keys

20-01-07 System Options - Callback Ring Duration Time

20-01-09 System Options - Callback/Trunk Queuing Cancel Time

Features

Call Waiting / Camp On

Networking ◆ 55

Features

Caller ID Display

Caller ID information can be sent to the target extension across a networked system and show the Caller ID on the phone’s display. The ABB Name is also shown on LCD by searching ABB table at the target system.

Operation

A DID call routed directly to a remote extension will send the Caller ID information to the remote system. The DID name set in Program 22-11-03 is also sent to the remote system. At the remote system, the Caller ID information will be displayed, or if the Caller ID number matches an Abbreviated Dial entry, the Abbreviated Dial name will be displayed.

A trunk call that is Þrst answered and then transferred to a remote extension will display the Caller ID number and the DID name. The Abbreviated Dial name will NOT be displayed.

When a parked call is answered across the network, the call will not display Caller ID information to the party picking up the parked call.

Related Programs

➻ 13-04 : Abbreviated Dialing Number and Name

DeÞne the abbreviated dialing number and name. The ABB name will be shown on a phone’s LCD when the ABB table has a matching number with the incoming Caller ID. The common

abbreviated number table is used to search for a match.

Item

No.

01 Abbreviated Dialing

Data

02 Name Max. 12 Characters No Setting

Item Input Data Default

1-9, 0, *, #,

Pause (Press line key 1),

Recall/Flash (Press line key 2),

@ for Additional Digit for ISDN

Functionality (Press line key 3)

(max. 24 digits)

No Setting

➻ 20-09-02 : Class of Service Options (Incoming Call Service) - Caller ID Display

20-09-03 : Class of Service Options (Incoming Call Service) - Sub Address IdentiÞcation

Default

Item

No.

02 Caller ID Display

Enables/disables the Caller ID display at an extension.

03 Sub Address IdentiÞcation

DeÞne whether an extension displays the Caller Sub-Address.

Item

Input

data

0-Off

1-On

0-Off

1-On

COS

01-14

COS 15

56 ◆ Networking

Central Ofﬁce Calls, Placing

Features

Central Ofﬁce Calls, Placing

Central OfÞce Calls, Placing: Seizing a trunk in a networked system

The system allows a user to seize a trunk in a networked system using the following methods:

Method of Outgoing Available Note

SpeciÞed Trunk Access (#9 + the trunk number) No

SpeciÞed Trunk Group Access (804 + group number) No

Trunk Route Access (9) Yes

ARS/F-Route Ye s See ARS/F-Route

If you wish to allow an extension on System A to dial an access code to access a speciÞc trunk on the remote System B. You could use F-Routing and set the systems up as follows:

● Set up a F-route in Site B. For example, using the digit 7, go to Program 11-01 and for digit 7,

enter under 7x, Digit = 1, Type = F-Route.

● In Program 44-02-01, under F-Route 1, enter dial data as 7 and additional data as 1.

● In Program 44-05-01, under route table 1, detour order 1, enter the trunk group (101, would be

Program 10-27 system 01).

● At Site A also do the same setup, except in Program 44-05-01 put the trunk group you want to

access and also delete 1 digit.

When someone from Site B dials "7" they will hear dial tone from Site A.

Conditions

● When using loop keys to make an outgoing call via the network, the loop key will not light.

Operation

The operation is automatic, the user dials the trunk access code in the normal way.

Abbreviated Dial numbers will follow the trunk routing if set to TRG 0 in Program 13-05.

For IP Networking, ensure that the VOIPU ‘trunk’ ports are in their own trunk group in Program 14-05. Do not create a trunk group with a mix of VoIP trunk ports and any other trunk port type. VoIP trunk ports should not be seized directly via line keys or trunk access (Service Codes 9, #9 or

804).

Networking ◆ 57

Features

Central Ofﬁce Calls, Placing

Related Programs

The following example indicates the setting required to seize the trunk in a networked system (Extension in System A tries to make an external call using a trunk in System B).

Program System – A System – B

Program 14-06-01

Trunk Group Routing

Program 21-02-01

Trunk Group Routing for Extensions

Program 21-16-01

Trunk Group Routing for Networking

Route 1 101 (Route to System ID 1)

Extension 301 (which make a call via networking) 1 (Route 1) This setting is referenced in Program 14-06-01

Route 1 1 (Route to Trunk Group 1)

System ID 1 Route 1 This setting is referenced in Program 14-06-01

58 ◆ Networking

Channel Release Link

Features

Channel Release Link

The Channel Release Link feature allows for media gateway channels to be released when they are no longer needed. For example, when a trunk from System A rings an extension in System B, if the call is answered by a user or voice mail in System B and then transferred back to an extension in System A, the following occurs:

● On the initial call, there is one media gateway channel used on each site.

● When System B places the call on hold and transfers it to System A, another media gateway

channel is used in System B.

● When System A answers the call, all media gateway channels are released.

Operation

None (automatic)

Related Programs

None (automatic)

Networking ◆ 59

Features

Conference

The user can create a Conference call to include a user in a networked system.

Operation

To establish a Conference:

Keyset

1. Establish Intercom or trunk call.

2. Press CONF or Conference key (PGM 15-07 or SC 851: 07).

3. Dial extension you want to add. OR

Access outside call

Retrieve call from Park orbit.

To get the outside call, you can either press a line key or dial a trunk/trunk group code. You can optionally go back to step 2 to add more parties to your Conference.

4. When called party answers, press CONF, Conference key, or HOLD key twice.

If you cannot add additional parties to your Conference, you have exceeded the sys-

tem’s Conference limit.

5. Repeat steps 2-4 to add more parties.

Single Line Set / 2-Button Telephone

1. Establish Intercom or trunk call.

2. Single Line Set

Hookßash and dial #1.

2-Button Telephone

Press HOLD and dial #1.

3. Dial extension you want to add. OR

Access trunk call.

Retrieve call from Park orbit.

4. Single Line Set

Hookßash and repeat step 3 to add more parties.

Hookßash twice to set up the Conference.

2-Button Telephone

Press HOLD and repeat step 3 to add more parties.

Press HOLD twice to set up the Conference.

If you cannot add additional parties to your Conference, you have exceeded the sys-

tem’s Conference limit.

60 ◆ Networking

Related Programs

Program Number Title

15-02-24 Set the CONF key operation mode

15-07-01 Programming Function Keys - Conference (code 07)

20-06-01 Calls of Service for Extensions

20-13-08 Class of Service Options (Supplementary Service) - Conference

Features

Conference

Networking ◆ 61

Features

Department Calling

Department Group access is available via Networking. When the extension at System A tries to make a Department Call to System B, System A should have a numbering plan which deÞnes the Department Access code at System-B (must be deÞned as dial type 8, Networking in Program 1101 : System Numbering).

The following Department Calling options are supported with the Networking feature.

Program Number Mode Same as Single System

16-01-02 Department Calling Cycle Ye s

16-01-03 Department Routing When Busy Yes

16-01-04 Hunting Mode No

16-01-05 All Ring Mode When a call is transferred to a

Department Group with All Ring, there is a difference in operation. In a single system, an extension within the same system can transfer a call to a Department Group and the call will ring an extension within the Department Group once the transferring user hangs up. In a networked system, the transfer will not go through and the call will recall the extension performing the transfer.

16-01-06 STG Withdraw Mode No

16-01-07 Call Recall Restriction for STG No

16-01-08 Maximum Queuing Number No

16-01-10 Enhanced Hunting Mode No

Operation

1. When dialing the Department access code for the networked system, the call is dialed in the

the same way normal.

2. A Department Call from the outgoing system will be routed to an available extension in the

Department Group.

62 ◆ Networking

Related Programs

Program Number Title

11-07-01 Department Group Pilot Numbers

16-01 Department Group Basic Data Setup

16-02-01 Department Group Assignment for Extensions

22-07-01 DIL Assignment

22-11 DID

Features

Department Calling

Networking ◆ 63

Features

Department Step Call

After calling a busy Department Calling Group member in a networked system, an extension user can have Department Step Calling Quickly call another member in the group.

Operation

To make a Step Call:

1. Place call to busy Department Group member. OR

Place call to Department Group pilot number.

2. Dial #. OR

Press Step Call key (PGM 15-07 or SC 851: 36).

3. Repeat step 2 to call other Department Group members.

You step through Extension Groups set in Program 16-02.

Related Programs

Program Number Title

11-12-07 Service Code Setup (for Service Access) - Step Call

11-16-01 Single Digit Service Code Setup - Step Call

20-06-01 Class of Service for Extensions

20-08-12 Class of Service Options (Outgoing Call Service) - Department Step

Calling

64 ◆ Networking

Direct Inward Dialing (DID)

Features

Direct Inward Dialing (DID)

An incoming DID call can be routed to an extension in a networked system.

Operation

For incoming DID calls, the system refers to Program 22-11 : DID Translation Number Conversion to determine how to route the call. If the number is determined to be in the networked system, the call will be routed to the proper system node.

It is possible to route to a Department Group pilot number at a remote system - the group can be set to all ring mode. It is not possible to route a DID call to a ring group at the remote system.

The timer value is determined by the system data at the incoming trunk side if the incoming DID call is transferred to a ring group due to the no-answer timer expiring.

Related Programs

Program Number Title

22-02 Incoming Service Type

22-09 DID Basic Data Setup

22-10 DID Conversion Area Setup

22-11 DID Conversion Table Data Setup

22-12 DID Transferred Destination Setup

Networking ◆ 65

Features

Direct Inward Line (DIL)

A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or Department Group directly. Since DILs only ring one extension or group (i.e., the DIL destination), employees always know which calls are for them. For example, a company operator can have a Direct Inward Line for International Sales Information. When outside callers dial the DIL’s phone number, the call rings the operator on the International Sales line key. The DIL does not ring other extensions.

The outside party can call an extension at a networked system, if the DIL trunk is set to route to the other system.

Operation

1. An outside caller places a call to a DIL trunk.

2. The call will be routed to the networked system if the DIL target is deÞned as an extension in

the networked system in Program 22-07 : DIL Assignment.

Related Programs

Program Number Title

22-02 Incoming Service Type Setup

22-07 DIL Assignment

22-08 Second IRG Setup for Unanswered DIL/IRG

66 ◆ Networking

Direct Inward System Access (DISA)

Features

Direct Inward System Access (DISA)

Networking allows DISA callers to place a call to an extension in a networked system. Some system features can also be accessed from the networked system. The Class of Service is determined by the password entered by the DISA caller. The password table is referred to by the system on the incoming trunk side.

The Networking feature allows the following DISA services as allowed in Program 20-14 : Class of Service Options for DISA/E&M.

Program Number Service Name Available

20-14-02 Trunk Route Access Ye s

20-14-03 Trunk Group Access No

20-14-04 Common Abbreviated dialing No

20-14-05 Operator access Ye s

20-14-06 Internal Paging No

20-14-07 External Paging Yes

20-14-08 SpeciÞed trunk access No

20-14-09 Forced trunk disconnect No

20-14-10 Call Forward setting No

20-14-11 Break In No

Operation

To place a DISA call into the system (from any 2500 type telephone):

1. Dial the telephone number that rings the DISA trunk.

2. Wait for the DISA trunk to automatically answer with a unique dial tone.

3. Dial the 6-digit DISA password (access code).

4. Wait for a second unique dial tone.

5. Dial an extension (301-556). OR

Dial 9 for Trunk Group Routing or ARS.

Dial Alternate Trunk Route Access Code (if enabled).

Dial #9 + a trunk number (1-200) for an outside call.

Dial 0 for the operator.

Dial 803 + an External Paging Zone number (1-8 or 0 for All Call).

If the received digits are analyzed as a networked extension number, the call is routed

to the proper network node.

Networking ◆ 67

Features

Direct Inward System Access (DISA)

Related Programs

Program Number Title

20-14 Class of Service Options for DISA/E&M

22-02 Incoming Service Type Setup

25-01 DID/DISA Line Basic Data Setup

25-02 DID/DISA VRS Error Message

25-03 DID/DISA Transfer Ring Group with Incorrect Dialing

25-04 DID/DISA Transfer Ring Group with No Answer/Busy

25-05 DID/DISA Error Message Setup

25-06 DID/DISA One-Digit Code Attendant Setup

25-07 System Timers for DID/DISA

25-08 System timer for DID/DISA Service

25-09 Class of Service for DISA User

25-10 Trunk Group Routing for DISA

25-11 Toll Restriction Class for DISA

25-12 Individual Trunk Group Routing for DISA

25-13 System Option DISA Service

68 ◆ Networking

Fax Over Networking

Features

Fax Over Networking

The purpose of Aspire Networking is to be able to connect several systems and have them appear to operate as one system. However, some restrictions still apply. Using software prior to 4.93, with Fax Over Networking using H.323 trunks, if a resource is busy, the operation cannot be performed efÞciently. Although the operation will continue, if there is no G.711 compression, there is no resending procedure with RTP and reliability can be a problem.

Software 4.93 and higher enhances this operation to provide better performance. With IP networking, the modem signal of the fax relay uses H.245. This enhancement only applies to G3.

Related Programs

Program Number Title

15-03-03 Single Line Telephone Basic Data Setup - Terminal Type

• For each extension to be used for Fax Relay, deÞne this option as “2” (special).

84-12-32 H.323 Phone CODEC Information Basic Setup - Fax Relay

• Select "2" (each port mode).

84-01-36 through

84-01-59

Examples:

FAX Relay with SLT Extension (G3)

Setup:

● System A

Program15-03-03 = G3 Fax 1 (special) Program 84-12-32 = 2 (Each Port Mode)

H.323 Trunk CODEC Information Basic Setup

• Set the Fax Relay options as required.

● System B

Program 15-03-03 = G3 Fax 1 (special) Program 84-12-32 = 2 (Each Port Mode)

Networking ◆ 69

Features

Fax Over Networking

FAX Relay with Trunks

Setup:

● System A

Program15-03-03 = G3 Fax 1 (special) Program 84-12-32 = 2 Each Port Mode

● System B

Program 84-01-59 = 2 special Program 84-12-32 = 2 Each Port Mode

● System C

Program15-03-03 = G3 Fax 1 (special) Program 84-01-59 = 2 Each Port Mode

70 ◆ Networking

Features

Hold

This feature is available with no changes in programming or operation.

The MOH tone is sourced at the local system where the caller is hearing the hold tone. For example, a user at System A places a call to system B and puts the call on hold. The MOH source at system B will be heard by the held user.

While the caller is on hold, the networking speech path will be reserved, waiting for the call to be taken off hold.

Networking ◆ 71

Features

Hotline / Direct Station Selection (DSS)

An extension user can have a Hotline key to a networked extension. The Hotline or DSS console keys can display the status lamp indication of an extension in a networked system. The key will show the status for idle, busy, DND and Call Forward Immediate.

The lamp status, may not be updated immediately. Status will be updated based on the time interval speciÞed in Program 20-01-04. Set this program to “30” on all systems for proper BLF operation.

The status for ACD extensions or virtual extensions will not be sent via networking. It is still possible to have a Hotline / DSS key for an ACD or virtual extension, but it will not show any BLF information - the key can only be used to call the extension.

Operation

To place a call to your Hotline partner:

1. Press Hotline key (PGM 15-07 or SC 851: 01 + partner’s extension number + HOLD)

You can optionally lift handset after this step for privacy.

To transfer your outside call to your Hotline partner:

1. Press Hotline key.

2. Announce call, press the TRF soft key (optional), and hang up. OR

Press the TRF soft key or hang up to have the call wait at your Hotline partner unannounced.

If unanswered, the call recalls like a regular transferred call.

To answer a call from your Hotline partner:

1. If you hear two beeps, speak toward phone. OR

If your telephone rings, lift handset.

Calling an extension from your DSS Console:

1. (Optional for 110-Button Consoles) Press EXT.1 or EXT.2 to select the range.

2. Press DSS Console key.

If the call voice-announces, you can make it ring by dialing 1. If you don’t have Handsfree, you must lift handset to speak.

72 ◆ Networking

Hotline / Direct Station Selection (DSS)

Related Programs

Program Number Title

20-01-04 System Options - Network BLF Indication

Set this program to “30” on all systems.

20-02-03 System Options for Multi-Line Telephones - BLF Control

20-13-06 Class of Service Options (Supplementary Service) - Automatic Off Hook

Signaling

20-06-01 Class of Service for Extensions

30-02-01 110-Button DSS Console Key Assignment

30-05-01 DSS Console Lamp Table

Features

Networking ◆ 73

Features

Intercom

An extension user can make an intercom call to a networked system if the networked extensions are deÞned with the Network Access Code (Program 11-01, Dial Type = 8).

A user can change the signaling type for the intercom call they place to either a voice announce or ringing call to extension in a networked system.

Conditions

● The system does not support the use of the Voice Over feature to an extension across the

network.

Operation

To place an Intercom call:

1. At keyset, press idle CALL key. OR

At single line telephone, lift handset.

2. Dial extension number (or 0 for your operator).

Your call may voice-announce or ring the called extension. Dial 1 to change the way

your call alerts the called extension.

If the extension you call is busy or doesn’t answer, you can dial another extension

without hanging up.

Related Programs

Program Number Title

11-12-06 Service code of Voice/Signal Change

11-16-03 One digit service code of Voice/Signal Change

20-06-01 Class of Service for Extensions

20-08-01 Class of Service Options (Outgoing Call Service) - Intercom Calls

74 ◆ Networking

Keep Alive Operation

Features

Keep Alive Operation

The Keep Alive operation will check that the distant end is available. A dummy message is sent that the distant end must respond to, and, if no response is received the line will be taken out of service. Keep Alive operation is effective on ISDN BRI/PRI and IP Networking connections.

Operation

The response to the keep alive message is automatic.

The generation of the keep alive message is set by Program 10-31-01, when the timer is set. If the timer is set to 0, the keep alive generation is turned off.

The retry count for a keep alive message that is not responded to is also set at the originating system.

The line will be placed back in service when the line is active and a response has been received to a keep alive message.

The keep alive operation will only take place if the message is sent and not responded to by the distant end. If the message is not sent (for example if ISDN layer 1 is not active), then the keep alive operation will not take place.

When the keep alive operation occurs, the link will be taken out of service:

● Any calls that are in progress will be released.

● Park Hold orbits will be released.

● No further Park Hold information will be sent until the link is active.

Related Programs

Program Number Title

10-31-01 The interval of the keep alive time. The interval can be set from 0 to

65535 seconds. When set to 0, the keep alive is disabled.

10-31-02 Retry Count. The system will retry the keep alive message, after the dis-

tant end does not respond. After this count, the line will be taken out of service.

Networking ◆ 75

Features

Last Number Redial

Last Number Redial allows an extension user to quickly redial the last number dialed. When used with a networked system, the system can use the same trunk on which the call was originally placed, even if the trunk is a trunk in another system.

Operation

To redial your last call:

1. Without lifting the handset, press LND.

2. To redial the last number, press #.

Search for the desired number from the Redial List by pressing the LND or VOLUME ▲ or VOLUME ▼ keys.

3. Lift the handset or press SPK to place the call.

1. At keyset, press idle line key (optional).

2. Press LND.

1. At keyset, press idle CALL key.

At single line telephone, lift handset.

2. Dial #5.

The last dialed number is displayed.

The system automatically selects a trunk from the same group as your original call and

dials the last number dialed.

The system automatically selects a trunk from the same group as your original call.

The system automatically selects a trunk from the same group as your original call and

dials the last number dialed.

Related Programs

Program Number Title

11-12-12 Service Code Setup (for Service Access) - Last Number Dial

15-02-13 Multi-Line Telephone Basic Data Setup - Redial List Mode

20-06-01 Class of Service for Extensions

76 ◆ Networking

Message Waiting

Features

Message Waiting

This feature can be used when placing an intercom call to a networked extension and receives either no answer or hears a busy tone.

With a networked system, when a Message Waiting has been left, there is a slight difference in the telephone’s display. With a single system, the extension’s name which left the message is displayed. With a networked system, the extension number is displayed.

Operation

To leave a Message Waiting:

1. Call busy or unanswered extension.

2. Dial 0 or press Message Waiting key (PGM 15-07 or SC 851: 38)

3. Hang up.

With keyset phones, the MW LED lights.

To answer a Message Waiting:

When you have a message, your MW LED ßashes fast for keysets.

1. At a keyset, press idle CALL key and dial *0. OR

Press Message Waiting key (PGM 15-07 or SC 851: 38).

At single line telephones, lift the handset and dial *0.

If the called extension doesn’t answer, dial 0 or press your Message Waiting key to

automatically leave them a message.

Normally, your MW LED goes out. If it continues to ßash, you have new messages in your “Voice Mail” mailbox or a new “General Message”. Go to “To check your messages” below.

Related Programs

Program Number Title

11-11-09 Service Code Setup (for Setup/Entry Operation) - Answer Message

Waiting

11-11-10 Service Code Setup (for Setup/Entry Operation) - Cancel All Messages

Waiting

11-11-11 Service Code Setup (for Setup/Entry Operation) - Cancel Message

Waiting

11-16-07 Single Digit Service Code Setup: Message Waiting

20-13-07 Class of Service Options (Supplementary Service) - Message Waiting

Networking ◆ 77

Features

Operator, Centralized

It is possible to have a centralized network operator extension that can be dialed with the operator access code (0).

Calls to the operator will be queued and answered in order. Up to 32 calls can be queued at the operator extension. The quantity of network calls that can queue at the operator may be limited by the quantity of networking channels available.

Operation

The network numbering plan must be set up to route the operator access code (0) to the system that has the operator extension. The operator extension must be set in Program 20-17-01.

Centralized Operator

System A

Centralized Operator

(Extension 2200)

● At System A, extension 2200 must be set as the operator extension in Program 20-17-01.

● At System B, dial 0 must be set as networking in Program 11-01 and routed to the node ID of

System A.

● Users at System A and B can access the operator by dialing 0.

System B

78 ◆ Networking

Features

Paging

An extension user can make internal or external pages to a networked system. Paging to a networked system can only be activated by dialing a service code and the target network’s system ID.

Operation

To Make an Internal Page

1. Dial 801.

2. Dial # and the system ID.

The system ID must be dialed as 2 digits (ex: #02).

3. Dial the Paging Zone number (00-64).

Dialing 00 calls All Call External Paging.

4. Make announcement to the networked system.

5. Press SPK to hang up.

To Make an External Page

1. Dial 803.

2. Dial # and the system ID.

The system ID must be dialed as 2 digits (ex: #02).

3. Dial the Paging Zone number (0-9).

Dialing 0 calls All Call Internal Paging.

4. Make announcement to the networked system.

5. Press SPK to hang up.

To Make a Combined Page

1. Dial *1.

2. Dial # and the system ID.

The system ID must be dialed as 2 digits (ex: #02).

3. Dial the Paging Zone number (0-9).

Dialing 0 calls All Call Combined Paging.

4. Make announcement to the networked system.

5. Press SPK to hang up.

Networking ◆ 79

Features

Paging

Related Programs

Program Number Title

11-12-19 Service Code Setup (for Service Access) - Internal Group Paging

11-12-20 Service Code Setup (for Service Access) - External Paging

11-12-24 Service Code Setup (for Service Access) - Combined Paging

31-01 System Options for Internal/External Paging

31-02 Internal Paging Group Assignment

31-03 Internal Paging Group Settings

31-04 External Paging Zone Group

31-07 Combined Paging Assignment

80 ◆ Networking

Features

Park

Park places a call in a waiting state (called a Park Orbit) so that an extension user may pick it up. Any extension user who is in the same Park Group as the extension which placed the call in Park can answer the call.

With software prior to 2.67, users cannot pick up calls parked across the network, so ensure that extensions at each site are programmed in their own separate Park Groups in Program 24-03.

With software 2.67 or higher, users can pick up calls parked across the network. For example, when an extension user in Park Group 3 within System A places a call in Park, the extension users in Park Group 3 at any connected system can retrieve the call by pressing the ßashing park key or dialing a service code. If you do not want the Park Orbits to be available to other users within the network, then place the extension at each site in a a different Park Group in Program 24-03.

To allow users throughout the network to answer a parked call, all the systems must be interconnected to each other. For example, System A connected to System B, System B connected to System C, System C connected to System A.

With a single system, when two users within the same Park Group try to place a call in the same page zone at the same time, one user will get the zone while the other user’s call will either ring back or it will remain an active call, depending on how the park zone was accessed. With Networking, if both users try to access the same zone, one user will get the zone, while the other will hear ringback, at which time they can park the call in a different zone.

When a parked call is answered across the network, the call will not display Caller ID information to the party picking up the parked call.

Operation

To Park a call in a system orbit:

You can Park Intercom or trunk calls.

1. Press Park key (PGM 15-07 or SC 852: *04 + orbit).

The Park key LED lights.

If you hear busy tone, the orbit is busy. Try another orbit.

2. Use Paging to announce call.

3. Press SPK to hang up.

If not picked up, the call will recall to you.

1. At keyset or 2-Button telephone, press HOLD. OR

At a 500/2500 single line telephone, hookßash.

2. Dial #6 and the Park orbit (1-64).

If you hear busy tone, the orbit is busy. Try another orbit.

3. Use Paging to announce call.

Networking ◆ 81

Features

Park

4. Press SPK to hang up.

If not picked up, the call will recall to you.

Note: The parked call recalls after the Park Hold Time (Program 24-01-06). The call rings the extension to which it recalled for the Hold Recall Callback Time (Program 2401-02). The call then goes on Hold for the Park Hold Time - then recalls again for the Hold Recall Callback Time. The call continues to cycle between Hold and recall until the extension user answers the call or the outside party hangs up.

To pick up a parked call:

1. Lift handset.

2. Press Park key (PGM 15-07 or SC 852: *04 + orbit). OR

1. At keyset or 2-Button telephone, press idle CALL key. OR

At single line telephone, lift handset.

2. Dial *6 and the Park orbit (1-64).

Related Programs

Program Number Title

11-12-31 Service Code Setup (for Service Access) - Placing a Call in Park

11-12-32 Service Code Setup (for Service Access) - Retrieving Call from Park

20-11-19 Class of Service Options (Hold/Transfer Service) – Normal/Extended Park

If enabled, the recall timer set in Program 24-01-07 is used. If this option is disabled, the timer in Program 24-01-06 is used.

24-01-06 System Options for Hold - Park Hold Recall Timer – Normal

24-01-07 System Options for Hold - Park Hold Recall Timer – Extended

24-03-01 Park Group assignment for extensions

82 ◆ Networking

Ringdown Extension, Internal/External

Features

Ringdown Extension, Internal/External

A networked system can have a phone deÞned as a Ringdown Extension to dial either an internal or external number.

Operation

To place a call if your extension has ringdown programmed:

1. Lift handset.

If you want to place a trunk call, press a line key before lifting the handset. Depending on the setting of your ringdown timer, you may be able to dial an Intercom

call before your ringdown goes through.

If the destination has Handsfree Answerback enabled, your call will voice announce.

If the destination has Forced Intercom Ringing enabled, your call will ring.

Related Programs

Program Number Title

20-06-01 Class of Service for Extensions

20-08-09 Class of Service Options (Outgoing Call Service) - Hotline/Extension

Ringdown

21-01-09 System Options for Outgoing Calls - Ringdown Extension Timer

21-11-01 Extension Ringdown (Hotline) Assignments

Networking ◆ 83

Features

Selectable Display Messaging

An extension user can select a preprogrammed Selectable Display Message for their extension. This message will be displayed on an incoming intercom caller’s LCD when they call the extension in a networked system.

Operation

To select a message:

1. Press idle CALL key + dial *4. OR

Press Call Forward (Device) key (PGM 15-07 or SC 851: 17).

Press idle CALL key + press Text Message key (PGM 15-07 or SC 851: 18) + enter digits to append, if needed + SPK to hang up. Skip the remaining steps.

2. Dial 3 + Message number (01-20).

Use VOL ▲ or VOL ▼ to scroll through the messages.

3. (Optional for messages 1-8 and 10)

Dial the digits you want to append to the message.

You can append messages 1-8 and 10 with digits (e.g., the time when you will be back).

You enter the time in 24-hour format, but it displays in 12-hour format.

4. Press SPK to hang up.

To cancel a message:

1. Press idle CALL key + dial *4. OR

Press Call Forward (Device) key (PGM 15-07 or SC 851: 17).

Press idle CALL key + press Text Message key (PGM 15-07 or SC 851: 18) + SPK to hang up.

2. Dial 3.

3. Press SPK to hang up.

Related Programs

Program Number Title

20-13-19 Class of Service Options (Supplementary Service) - Selectable Display

Messaging

20-16 Selectable Display Messages

84 ◆ Networking

Toll Restriction

Features

Toll Restriction

Toll Restriction limits the numbers an extension user may dial. When accessing a trunk at a remote system, the Toll Restriction Class of Service is deÞned by the calling extension’s system, but the Toll Restriction tables will be used from the system which has the outgoing trunk. The Toll restriction class number is sent to the remote system, the remote system will use the class number to deÞne the Toll Restriction tables to use.

Since the restriction table is used for the system which has the outgoing trunk, the deÞnition of the Class of Service may be different, unless all Toll Restriction Classes of Service and Toll Restriction Tables are deÞned the same between systems.

Operation

Example: The extension user in System A, which has a Toll Restriction Class 2, dials an outside party after seizing a trunk from a networked system (System B). The received digits are compared to the Class 2 Restriction Table in System B. The call is then either allowed or rejected based on this table.

Related Programs

Program Number Title

21-04 Toll Restriction Class Assignment for Extensions

21-05 Toll Restriction Class Setup

21-06 Toll Restriction Table Setup

Networking ◆ 85

Features

Transfer

The following types of Transfer are available with Networking:

● Screened Transfer

● Unscreened Transfer

● Transfer (to busy extension) without holding

Call Transfer to i-Series System Via VoIP Connection

● Program 44-05-01 : ARS/F-Route Table ; Table Number 1 = 9 (Trunk Group for Aspire

VoIP Trunk)

● Program 10-23-02 : H.323 System Interconnection, IP Address ; System Number 3 =

172.16.9.10 (IP Address for i-Series System)

● Program 10-23-04 : H.323 System Interconnection, Alias Address ; System Number 3

= 4 (For Dial 4 Calls)

With this programming, the Aspire system will wait for the Trunk Interdigit Timer to expire before dialing out after an i-Series extension (4xxx) is dialed.

Conditions

● Calls cannot be transferred across a network to an ACD group’s master number.

● Using a DSS Console to transfer calls across the network requires the DSS key to be pressed

twice to complete the transfer.

Operation

Transferring Trunk Calls To Transfer a trunk call to a co-worker’s extension:

1. At keyset or 2-Button telephone, press HOLD. OR

At 500/2500 single line telephone, hookßash.

You hear Transfer dial tone.

2. Dial co-worker’s extension number.

If the extension is busy or doesn’t answer, you can dial another extension number or press the line key to return to the call. In addition, you may be able to hang up and have the call Camp-On.

SLT users can retrieve the call by pressing hookßash. If a call has been transferred and the SLT user has hung up the handset, the call be can retrieved by dialing ** and the extension number to which it had been transferred.

86 ◆ Networking

Using a DSS Console to transfer calls across the network requires the DSS key to be pressed twice to complete the transfer.

3. Announce call and hang up.

If you don’t have Automatic On Hook Transfer, you must press CONF or your Transfer Programmable Function Key to Transfer the call.

If your co-worker doesn’t want the call, press the ßashing line key to return to the call.

If you don’t want to screen the call, hang up without making an announcement.

ransferring to Busy Extension Without Holding

Requires setting the hold recall timer (Program 24-01-01) in both the originating system and the target system.

To Transfer without holding (keyset only):

1. Dial the co-worker’s extension number.

A busy tone is heard.

2. Press the TRF soft key.

The call will wait for the busy co-worker to become free and then ring.

Features

Transfer

Transferring Intercom Calls To Transfer your Intercom call:

1. At keyset, press HOLD. OR

At single line telephone, hookßash.

2. Dial extension to receive your call.

If the extension is busy, doesn’t answer or does not want the call, you can dial another extension number or press the lit CALL key to return to the call. In addition, you may be able to hang up and have the call Camp-On.

Using a DSS Console to transfer calls across the network requires the DSS key to be pressed twice to complete the transfer.

3. Announce your call and hang up.

With Automatic On Hook Transfer

When you hang up, the call is automatically transferred.

Without Automatic On Hook Transfer

You must press your Transfer Programmable Function Key to Transfer the call.

To Transfer the call unscreened, press your Transfer Programmable Function Key and hang up without making an announcement.

Networking ◆ 87

Features

Transfer

Related Programs

Program Number Title

20-11-06 Class of Service Options (Hold/Transfer Service) - Unscreened Transfer

20-11-07 Class of Service Options (Hold/Transfer Service) - Transfer Without

Holding

20-11-08 Class of Service Options (Hold/Transfer Service) - Transfer Display

20-11-18 Class of Service Options (Hold/Transfer Service) - No Recall

24-02-01 System Options for Transfer - Busy Transfer

88 ◆ Networking

Voice Mail, Centralized

Features

Voice Mail, Centralized

Networking will support the use of a single voice mail for the entire network. A user may call into the voice mail from anywhere in the network and perform most functions as if the voice mail were located on their premises. With software 4.94 or higher, the Aspire Mail or IntraMail voice mail can be used. Prior to software 4.94, only the use of an external voice mail (any NVM-Series voice

mail) connected to analog ports is supported for centralized voice mail.

With a networked system, when voice mail is busy, there is a slight difference in the telephone’s display. With a single system, the extension calling a busy voice mail will see WAITING VOICE MAIL on their display. With a networked system, the extension will display CALLING XXX (XXX = extension number).

The Centralized Voice Mail can be connected to any Aspire in the Network, the only consideration is the amount of networking trafÞc expected from each of the sites. The Aspire Network will always have a limit to the number of calls that can be made, whether this is due to the amount of ISDN channels or the bandwidth available on the IP network.

It is recommended to install the Centralized Voice System at the site that will be the heaviest user of voice mail services - this will keep the amount of network trafÞc to a minimum. If Automated Attendant is required, it is also recommended to install the Centralized Voice Mail at the site that will receive the trunk calls destined for Auto Attendant. Again, this is to keep the amount of network trafÞc to a minimum.

Operation

Pilot Call

When the extension in System B dials the centralized voice mail access number (Program 45-01-

07), then the voice mail in System A is accessed as the centralized voice mail.

Service Codes

When the voice mail service code (Program 11-12-51) is dialed, the system calls either the voice mail at the same site as the user, or if the centralized voice mail access number is deÞned in Program 45-01-07, then the centralized voice mail is called.

One-Digit Service Code

If an extension user hears either a busy signal or a ring back tone when placing an intercom call and dials the one-digit service code for voice mail, the call is connected to the voice mail at the same site, or if the centralized voice mail access number is deÞned in Program 45-01-07, then the centralized voice mail is called.

Voice Mail Message Key

If an extension user presses their Voice Mail Message key (Program 15-07 or SC 851: 77), the voice mail at the same site as the user is called, or if the centralized voice mail access number is deÞned in Program 45-01-07, then the centralized voice mail is called.

Conversation Recording

If an extension user presses their Conversation Recording key (Program 15-07 or SC 851: 78), the voice mail at the same site as the user is called, or if the centralized voice mail access number is deÞned in Program 45-01-07, then the centralized voice mail is called and the conversation is recorded to that voice mail.

Networking ◆ 89

Features

Voice Mail, Centralized

Automatic Attendant

If an extension user presses their Automatic Attendant Message key (Program 15-07 or SC 851:

79), the voice mail at the same site as the user is called, or if the centralized voice mail access number is deÞned in Program 45-01-07, then the centralized voice mail is called.

Incoming Calls - Normal Trunks

If centralized voice mail is set in Program 22-05:103 as the destination of an incoming call, this call is automatically transferred to the centralized voice mail.

If 102 (in-skin/external voice mail) is selected for the ring group instead of 103, the voice mail within the extension’s own system will be called.

No Answer at Incoming Ring

If centralized voice mail is set in Program 22-08:103 as the destination, normal incoming calls or DIL calls which receive no answer are transferred to the centralized voice mail

If 102 (in-skin/external voice mail) is selected for the ring group instead of 103, the voice mail within the extension’s own system will be called.

Transferred Destination for Each DID Translation Table

If centralized voice mail is set in Program 22-11-05: and 22-11-06:103 for the transferred destination for each DID translation table, then the call will be transferred to the system which has the centralized voice mail.

If 102 (in-skin/external voice mail) is selected for the ring group instead of 103, the voice mail within the extension’s own system will be called.

DID, DISA: Mis-Dial Calls

If the centralized voice mail is set in Program 25-03:103 as the transferred destination for DID/ DISA mis-dial calls, then the call will be transferred to the centralized voice mail.

If 102 (in-skin/external voice mail) is selected for the ring group instead of 103, the voice mail within the extension’s own system will be called.

DID, DISA: No Answer and Busy Calls

If the centralized voice mail is set in Program 25-04:103 as the transferred destination for DID/ DISA no answer and mis-dial calls, then the call will be transferred to the centralized voice mail.

If 102 (in-skin/external voice mail) is selected for the ring group instead of 103, the voice mail within the extension’s own system will be called.

Voice Mail Soft Keys with NSL

The NSL link enables voice mail soft keys when using the Aspire Mail voice mail. On a networked system, the NSL link must be enabled on the master system (Program 45-01-10).

NSL is not available for external analog voice mails or the IntraMail.

90 ◆ Networking

NEC Aspire, Aspire L, Aspire S, Aspire M, Aspire XL Networking Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

About Aspire Networking

What is Networking?

Aspire Requirements

Available Features

Available Features

About This Manual

Using This Manual

Unique Considerations

Setting Up The Networking Feature

Required System Programming

Basic System Programming

ISDN Networking

ISDN Networking

IP Networking

Voice Over IP Networking

Multi-Site Networking

Multi-Site Networking

Numbering Plan

Numbering Plan

Features

911 Call Routing

911 Call Routing : Using ARS Class of Service Matching to Call Local Authorities

ARS/F-Route

ARS/F-Route

BLF Indication

BLF Indication

Barge In

Barge In

Call Forwarding

Call Forwarding

Call Forwarding / Do Not Disturb Override

Call Forwarding / Do Not Disturb Override

Call Forward, Off-Premise

Call Forward, Off-Premise

Call Forwarding with Follow Me

Call Forwarding with Follow Me

Call Waiting / Camp On

Call Waiting / Camp On

Callback

Caller ID Display

Caller ID Display

Channel Release Link

Channel Release Link

Conference

Conference

Department Calling

Department Calling

Department Step Call

Department Step Call

Direct Inward Dialing (DID)

Direct Inward Dialing (DID)

Direct Inward Line (DIL)

Direct Inward Line (DIL)

Direct Inward System Access (DISA)

Direct Inward System Access (DISA)

Fax Over Networking

Fax Over Networking

Hold

Hold

Hotline / Direct Station Selection (DSS)

Hotline / Direct Station Selection (DSS)

Intercom

Intercom

Keep Alive Operation

Keep Alive Operation

Last Number Redial

Last Number Redial

Message Waiting

Message Waiting

Operator, Centralized

Operator, Centralized

Paging

Paging

Park

Park