NEC AspireMail, AspireMail Plus User Manual

AspireMail / AspireMail Plus Voicemail System User Guide

(with NEC Aspire Telephone System)

ACCESSING YOUR VOICEMAIL BOX

How to access (log on to) your voicemail from your extension:

1. Lift the handset (or press the SPK key)

2. Press the MSG key

3. Enter your security code when requested (default code is 456783)

How to access (log on to) your voicemail from another extension in the office:

1. From any extension, lift the handset

2. Dial 500

3. Enter your extension number when requested

4. Enter your security code when requested (default code is 456783)

How to access (log on to) your voicemail from outside the office:

1. Call your main line or backdoor line

2. If the voicemail answers, press # and enter your three-digit extension number

--or--

2. If a live attendant answers, have them press HOLD and dial 500 and hang up;
when you hear the main menu, press # and enter your three-digit extension
number

3. Enter your security code when requested (default code is 456783)

LISTENING TO VOICEMAIL MESSAGES

How to listen to your messages:

1. Access (log on to) your mailbox

2. Press L to Listen to the first message

3. When done, press E to Erase the first message, then L to Listen to the
second message

--or--

3. Press L to Listen to the next message (the first message will automatically be
saved)

4. Etc.

How to listen to new messages only:

1. Access (log on to) your mailbox

2. Press 1 N

4. Press L to listen to messages, etc.

Forward a message in your mailbox to another mailbox:

1. While listening to a message, dial M F for Message Forward

2. Record a comment at the tone and press # when done, or simply press #

3. Enter the mailbox to send the message to, press # when done

How to back up while listening to a message:

1. While listening to a message, dial B to back up 5 seconds or BB to go back to
the beginning

How to go ahead five seconds while listening to a message:

1. While listening to a message, dial G to go ahead 5 seconds

How to listen to the previous message:

1. Dial R L to Reverse Listening order

How to hear the time and date a message was left:

1. While listening to a message, dial T I for Time

How to have the voicemail automatically give the time and date of your
messages:

1. Access (log on to) your mailbox

2. Dial OP for mailbox Options

3. Dial AT for Auto-Time stamp

4. Dial O to turn On

TRANSFERRING CALLS TO VOICEMAIL

How to transfer an outside caller to a co-worker’s voicemail:

1. While on call, press HOLD

2. Press the MSG key

3. Press the person’s HOTLINE key

--or--

3. Dial the person’s three-digit extension number

4. Hang up