Nec Aspire And Aspire - S - - Donated By Pete And - Shawna Aspire Mail Quick - Ref Apr 2003

Voice Mail and Automated Attendant

Quick Reference Guide

NEC America, Inc., Corporate Networks Group

4 Forest Parkway, Shelton, CT 06484

Tel: [phone] Fax: [phone]

Sending Calls to a Mailbox

Press idle CALL key ●Dial ❋2 ●Dial Call Forwarding condition (2 = Busy or not answered, 4 = Immediate, 6 = Not answered)

●

Press Voice Mail key or dial Aspire Mailmaster extension ●Select type of calls to be forwarded (2 = All calls, 3 = Outside calls,

4 = Intercom calls)

●

Hang up

Press idle CALL key

● Dial ❋20

●

Hang up

Press HOLD

●

Press Voice Mail key ●Call extension ●Hang up

To transfer your outside call
to a mailbox

To cancel forwarding

To forward your incoming
calls to your mailbox

Additional Ways to Call the Auto Attendant or Your Mailbox

Forward calls to your mailbox (see above) ●Call your Direct Inward Line ●Wait for greeting ●Dial # during your greeting for
your mailbox, or dial ❋ during your greeting for the Automated Attendant

To call Auto Attendant or
mailbox

Additional Ways to Record a Message

Dial Auto Attendant number ●Wait for greeting ●Press ❋●Dial extension ●Leave message ●Hang up
Press Voice Mail key (or dial 8 if no key)

After you make an Intercom
call to busy/no-answer/DND
extension

Quick Message from outside

April 18, 2003

Printed in U.S.A.

*0893410*

0893410

Voice Mail lets callers leave recorded messages for you and lets you leave recorded messages for co-workers. Messages get stored in

each person’s mailbox. To listen to your messages or use other Voice Mail features, you call your mailbox and access the Main Menu.

Automated Attendant answers your company’s calls with a recorded message and gives dialing instructions for callers to follow.

L 5

RE
MF
MC

TI

SA

E

73
63
62
84
72

3

Record REply
Have Msg Forwarded

Make Call to Sender

Get Time, Date, [Sender]

SAve Message
Erase Msg

VU
VD
VN

#

88
83
86

#

Turn Volume Up
Turn Volume Down
Restore Volume to Normal
Exit Listen Mode
See also “Select Listen

Mode” on the Main Menu

RL

L
B

BB

G

✽

75

5
2

22

4

✽

Reverse Listening Order
Listen to Next Msg
Backup a Few Secs
Backup to Beginning
Go Ahead a Few Secs

Pause/Resume Listening

While listening you can:

B

BB

✽

E

TI

#

2

22

✽

3

84

#

Backup a Few Secs
Backup to Beginning

Pause/Resume

Erase Recording

Hear Time/Date
End Recording

While recording you can:

✽N

✽✽

✽6

✽✽

When done recording you can:

RS 77

Enter mailbox numbers to
receive msg, up to 10.

Specify recipients by name.
After you press *N, follow the
voice prompts.

Erase msg and return to
Main Menu.

CM 26

✽R

✽

U

✽

C

#

✽

N

✽

✽✽

✽7

✽

8

✽

2

#

✽

6

✽

✽✽

After entering a mailbox number or name you can:

Enter another mailbox number. Or, press
N to enter another mailbox name.

Request a return receipt. As soon as the
recipient listens to your msg, Aspire Mail
lets you know by placing a “receipt” in your
mailbox. The receipt consists of two parts:
the voice prompt “The following return

receipt arrived on (date/time) from
(name or number),” followed by the

msg that was listened to. After you press
*R, you can go to the top of this menu.

Tag a message as “urgent” so the mes­sage gets priority handling in the recipient’s
mailbox. Upon logging on to their mailbox,
the recipient hears “This is an urgent
message” followed by the message.

Tag a message as “confidential.”
Recipients of confidential messages can­not use the MF command or Auto
Forward feature to send the message to
another mailbox.

Send msg and return to Main Menu.
Specify next recipient by the opposite

method, then go to the top of this menu.
Cancel previous mailbox. If no mailbox

recipients remain, go to previous menu.
Otherwise, go to the top of this menu.

Erase msg and go to Main Menu.

G 4

RN 76

FD 33

PG 74

OP 67

TI 84

SA 72

1N
1S
1H
1A

16
17
14
12

X 9

S

N

AH

AF

7

6

24

23

Security Code

Changes or erases your
mailbox security code.

Message Notification

Calls co-worker or outside
number when you get a msg.

Auto Help

Turns some voice prompts
on/off.

Auto Forward

Copies your msgs to any
mailbox you choose.

The mailbox options are as follows:

Calling Your Mailbox and Accessing the Main Menu

To call your mailbox from outside the company:

1. Dial company phone number ________.

2. Wait for the Automated Attendant to answer.

3. Dial # and your mailbox number.

– Optionally dial ❋and a co-worker’s mailbox number to leave them a message.
– The codes in your system may be different.

To call your mailbox from your Aspire extension:

1. Press Voice Mail key.

– Optionally press an idle CALL key and dial ❋8.
– From a single line extension, lift handset and dial ❋8 instead.

To access a feature from your mailbox’s Main Menu:

1. Dial the letters shown to the left of the feature name.

– The corresponding numbers are shown to the right.
– The letters you dial to access a feature match some of the letters in the feature name.
– To get a recorded help message at any time, press 0.

AT

CW

CA

#

28

29

22

#

Auto Time-Stamp

Plays the msg time, date
and sender after the msg.

Call Waiting

Lets a caller send beeps to
your ext while you are busy
on a call.

Call Announcing

Lets you know who is calling.

Exit Menu

Listen to Messages

Main Menu

Record & Send a Message

Check or Delete Message

Lets you know if a msg that
you sent has been listened
to. If not listened to, you can
delete it. Aspire Mail also
lets you listen to the msg
before you delete it.

Mailbox Greetings

You can have 3 different
greetings. Aspire Mail plays
the greeting you select as
“active.” If Auto Attendant
DND is ON, the Auto
Attendant does not ring your
phone. Callers immediately
hear your greeting. If OFF, the
Auto Attendant will try your
extension. Callers hear your
greeting only if you do not
answer or are busy.

Record Mailbox Name

Aspire Mail will play your
mailbox name in the voice
prompts instead of your
mailbox number.

Future Delivery Message

Aspire Mail sends the mes­sage on the date and time
you specify.

PaGing Message

When a caller tries to reach
you, Aspire Mail uses the
message to page you. If the
message is ON, Aspire Mail
pages immediately. If OFF,
Aspire Mail pages only if you
do not answer.

Mailbox OPtions

TIme and Date

Sys Admin Options

(For Sys Admin Mailboxes only)

Select Listen Mode

New Messages

Saved Messages

Held Messages

All Messages

These options are also avail­able while listening to a msg.

EXit Mailbox