NEC 5800, 120Mf User Manual 2
XPRESS5800/120Mf
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Service Guide
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CONTENTS
Preface........................................................................................................................................... v
Safety Indications.......................................................................................................................vi
Notes on Using the Server.............................................................................................. 1-1
About Warning Labels ..................................................................................................................1-1
Safety Notes..................................................................................................................................1-2
General .....................................................................................................................................1-2
Power Supply and Power Code Use.........................................................................................1-3
Installation, Relocation, Storage, and Connection....................................................................1-5
Cleaning and Working with Internal Devices...........................................................................1-6
During Operation......................................................................................................................1-7
For Proper Operation ....................................................................................................................1-8
Transfer To Third Party.................................................................................................................1-9
NEC Express server ............................................................................................................1-9
Provided software ...............................................................................................................1-9
Disposal And Consumables ........................................................................................................1-10
Advice for Health..............................................................................................................1-11
User Support ...............................................................................................................................1-12
iii
Overview........................................................................................................................... 2-1
Appearance ...................................................................................................................................2-1
Specifications................................................................................................................................2-2
Unit Configuration ........................................................................................................... 3-1
Specifications................................................................................................................................3-1
Names and Functions of Components ..........................................................................................3-3
Connector location........................................................................................................................3-3
Block diagram...............................................................................................................................3-3
Cable connection list.....................................................................................................................3-4
Troubleshooting............................................................................................................... 4-1
POST Error Message List.............................................................................................................4-1
Error Beep Codes..........................................................................................................................4-8
POST Codes..................................................................................................................................4-9
Preventive Maintenance.................................................................................................. 5-1
Periodic Maintenance ...................................................................................................................5-1
Maintenance by User ....................................................................................................................5-1
Installing Internal Optional Devices............................................................................... 6-1
Preparing for Installation and Removal ........................................................................................6-1
Power Supply Cage.......................................................................................................................6-2
Removing the Power supply unit (CAGE)..........................................................................6-2
Installing the Power supply unit (CAGE) ...........................................................................6-3
Fan Unit ........................................................................................................................................6-4
Removing the FAN unit ......................................................................................................6-4
Installing the FAN unit........................................................................................................6-4
Motherboard .................................................................................................................................6-5
Removing the Motherboard ................................................................................................6-5
Installing the New Motherboard .........................................................................................6-5
Making Backup Copies of NVRAM Information...............................................................6-6
Restoring NVRAM Information .........................................................................................6-7
If the System is Unable to Make Backup Copies of NVRAM Information........................6-9
iv
Updating SDR FW ............................................................................................................6-11
Mounting a Heat Sink on the CPU....................................................................................6-11
Removing the Motherboard ..............................................................................................6-11
How to Attach the Motherboard....................................................................................... 6-14
SCSI Back Panel (SCSI-B.P) & SAF-TE Board........................................................................ 6-16
Removing the SCSI-B.P. .................................................................................................. 6-16
Installing the SCSI Back Panel ........................................................................................ 6-17
CD-ROM Drive ......................................................................................................................... 6-18
Removing the CD-ROM Drive ........................................................................................ 6-18
Floppy Disk Drive ..................................................................................................................... 6-19
Removing the FDD .......................................................................................................... 6-19
FRONT Bezel ............................................................................................................................ 6-20
Removing the Front Bezel................................................................................................ 6-20
Front Sub Bezel ......................................................................................................................... 6-21
Removing the Front Sub Bezel ........................................................................................ 6-21
Front Panel Board ...................................................................................................................... 6-22
Removing the Front Panel Board ..................................................................................... 6-22
Other Option Parts ..................................................................................................................... 6-23
Rack Mount Conversion ............................................................................................................ 6-23
Maintenance Parts ........................................................................................................... 7-1
Maintenance Parts List................................................................................................................. 7-1
Notes ................................................................................................................................. 8-1
About the Use of Screws.............................................................................................................. 8-1
About the Transporting ................................................................................................................ 8-1
Preface v
Preface
Welcome to the Express5800/120Mf server Service Guide. This manual describes the
maintenance work necessary for the Express5800/120Mf basic processing unit. Keep this guide
at hand for quick reference at any time it may be required.
Read the section “Safety Indications” first, then proceed to “Notes On Using The Nec Express
Server”.
vi Preface
Safety Indications
Follow the instructions given in this service guide for proper operation and safe use
of the NEC Express5800.
This guide describes server components with possible danger, hazards that may be
caused by ignoring warnings, and preventive actions against such hazards.
Server components with possible danger are indicated with a warning label placed
on or around them. They are also described in this guide.
In the user’s guide and on warning labels, “WARNING” or “CAUTION” is used to
indicate a degree of danger. These terms are defined as follows:
WARNING
CAUTION
Precautions and notices against hazards are presented with one of the following 3
symbols. The individual symbols are defined as follows:
This symbol indicates the presence of a hazard if the instruction is
ignored. An image in the symbol illustrates the hazard type.
(Attention)
Indicates the presence of a hazard that may cause loss of life or serious
personal injury if the instruction is ignored.
Indicates the presence of a hazard that may cause minor personal injury,
including burns or property damage, if the instruction is ignored.
This symbol indicates prohibited actions. An image in the symbol
illustrates a particular prohibited action. (Prohibited Action)
This symbol indicates mandatory actions. An image in the symbol
illustrates a mandatory action to avoid a particular hazard.
(Mandatory Action)
( Example)
Symbol to draw attention
Term indicating a degree of danger
CAUTION
Symbol indicating a
prohibited action (may not
always be indicated)
Do not touch components in the NEC Express server while
they are hot.
Components (e.g., especially hard disk drive) in the server are
hot immediately after the power is turned off. Mount/dismount
components only when they are cool.
Contents of a danger
Chapter 1
Notes on Using the Server
This chapter includes useful information for proper and safe operation of the NEC Express server.
ABOUT WARNING LABELS
The warning label is attached to components with possible danger or their vicinity in the NEC
Express server to inform the user that a hazardous situation may arise when operating the server.
(Do not take off any label or soil it.)
If you find any label unattached, almost peeled off, or soiled, making the warning illegible, contact
your sales agent.
1-2 Notes on Using the Server
SAFETY NOTES
This section provides notes on using the NEC Express server safely. Read this section carefully
to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS"
provided earlier.
General
WARNING
Do not use the NEC Express server for services involving human lives or
equiring high reliability. r
The NEC Express server is not intended to be used with or control facilities or
devices concerning human lives, including medical devices, nuclear facilities
and devices, aeronautics and space devices, transportation facilities and
devices; and facilities and devices requiring high reliability. NEC assumes no
liability for any accident resulting in personal injury, death, or property damage
f the NEC Express server has been used in the above conditions. i
Do not use the NEC Express server if any smoke, odor, or noise is present.
If smoke, odor, or noise is present, immediately turn off the POWER switch
and disconnect the power plug from the outlet, then contact your sales agent.
sing the server in such conditions may cause a fire. U
Keep needles or metal objects away from the NEC Express server.
Do not insert needles or metal objects into ventilation holes in the NEC
Express server or openings in the floppy disk or CD-ROM drive. Doing so
ay cause an electric shock. m
CAUTION
Keep water or foreign matter away from the NEC Express server.
Do not let any form of liquid (water etc.) or foreign matter (e.g., pins or paper
clips) enter the NEC Express server. Failure to follow this warning may
cause an electric shock, a fire, or a failure of the server. When such things
accidentally enter the server, immediately turn off the power and disconnect
the power plug from the outlet. Do not disassemble the server. Contact
your sales agent.
Power Supply and Power Code Use
1-3 Notes on Using the Server
WARNING
Do not hold the power plug with a wet hand.
Do not disconnect/connect the plug while your hands are wet. Failure to
ollow this warning may cause an electric shock. f
Do not connect the ground wire to a gas pipe.
Never connect the ground wire to a gas pipe. Failure to follow this warning
ay cause a gas explosion. m
CAUTION
Plug in to a proper power source.
Use a proper wall outlet. Use of an improper power source may cause a fire
or a power leak.
Do not install the NEC Express server where you need an extension cord.
Use of a cord that does not meet the power specifications of the NEC Express
erver may heat up the cord and cause a fire. s
Do not connect the power cord to an outlet that has an illegal number of
onnections. c
The electric current exceeding the rated flow overheats the outlet, which may
ause a fire. c
Insert the power plug into the outlet as far as it goes.
Heat generation resulting from a halfway inserted power plug (imperfect
contact) may cause a fire. Heat will also be generated if condensation is
formed on dusty blades of the halfway inserted plug, increasing the possibility
f fire. o
1-4 Notes on Using the Server
CAUTION
Use the authorized power cord only.
Use only the power cord that comes with the NEC Express server. Use of an
unauthorized power cord may cause a fire when the electric current exceeds
the rated flow.
Also, observe the following to prevent an electric shock or fire caused by a
damaged cord.
• Do not stretch the cord harness.
• Do not pinch the power cord.
• Do not bend the power cord.
• Keep chemicals away from the power cord.
• Do not twist the power cord.
• Do not place any object on the power cord.
• Do not bundle power cords.
• Do not alter, modify, or repair the power cord.
• Do not secure the power cord with staples or equivalents.
• Do not use any damaged power cord. (Replace a damaged power cord
with a new one of the same specifications. Ask your sales agent for
replacement.)
1-5 Notes on Using the Server
Installation, Relocation, Storage, and Connection
CAUTION
Never attempt to lift the NEC Express server only by yourself.
The NEC Express server weighs up to 44 kg (depending on its hardware
configuration). Carrying the server only by yourself may strain your back.
Hold the server firmly by its bottom with another person to carry it. Do not
hold the front door to lift the server. The front door may be disengaged from
he server, causing personal injury. t
Do not install the NEC Express server in any place other than specified.
Do not install the NEC Express server in the following places or any place
other than specified in this User's Guide. Failure to follow this instruction may
cause a fire.
! a dusty place
! a humid place such as near a boiler
! a place exposed to direct sunlight
! an unstable place
Do not connect any interface cable with the power cord of the NEC Express
erver plugged to a power source. s
Make sure to power off the NEC Express server and unplug the power cord
from a power outlet before installing/removing any optional internal device or
connecting/disconnecting any interface cable to/from the server. If the NEC
Express server is off-powered but its power cord is plugged to a power source,
touching an internal device, cable, or connector may cause an electric shock
r a fire resulted from a short circuit. o
Do not use any unauthorized interface cable.
Use only interface cables provided by NEC and locate a proper device and
connector before connecting a cable. Using an authorized cable or
connecting a cable to an improper destination may cause a short circuit,
resulting in a fire.
Also, observe the following notes on using and connecting an interface cable.
! Do not use any damaged cable connector.
! Do not step on the cable.
! Do not place any object on the cable.
! Do not use the NEC Express server with loose cable connections.
1-6 Notes on Using the Server
Cleaning and Working with Internal Devices
WARNING
Do not disassemble, repair, or alter the NEC Express server.
Never attempt to disassemble, repair, or alter the NEC Express server on any
occasion other than described in this User's Guide. Failure to follow this
instruction may cause an electric shock or fire as well as malfunctions of the
erver. s
Do not look into the CD-ROM drive
A laser beam is used in the CD-ROM drive. Do not look into or insert a mirror
into the drive while the drive is powered. If a laser beam is caught in your
yes, you may lose your eyesight (the laser beam is invisible). e
Do not remove the lithium battery.
The NEC Express server contains a lithium battery. Do not remove the
battery. Placing the lithium close to a fire or in the water may cause an
xplosion. e
When the server does not operate appropriately due to the dead lithium
battery, contact your sales agent. Do not disassemble the server to replace
r recharge the battery by yourself. o
Disconnect the power plug before cleaning the NEC Express server.
Make sure to power off the NEC Express server and disconnect the power
plug from a power outlet before cleaning or installing/removing internal
optional devices. Touching any internal device of the NEC Express server
with its power cord connected to a power source may cause an electric shock
ven of the NEC Express server is off-powered. e
Disconnect the power plug from the outlet occasionally and clean the plug with
a dry cloth. Heat will be generated if condensation is formed on a dusty plug,
hich may cause a fire. w
CAUTION
High temperature
Immediately after the NEC Express server is powered off, its internal
components such as hard disks are very hot. Leave the server until its
internal components fully cool down before installing/removing any
omponent. c
Make sure to complete board installation.
Always install a board firmly. An incompletely installed board may cause a
ontact failure, resulting in smoking or fire. c
During Operation
1-7 Notes on Using the Server
CAUTION
Stay away from the fan.
Keep your hand or hair away from the cooling fan on the rear of the NEC
Express server. Failure to follow this warning may get your hand or hair
aught in the fan, resulting in injury. c
Do not touch the NEC Express server when it thunders.
Disconnect the power plug from the outlet when a thunderstorm is
approaching. If it starts thundering before you disconnect the power plug, do
not touch any part of the NEC Express server including the cables. Failure to
ollow this warning may cause a fire or an electric shock. f
Keep any animal (pet) away from the NEC Express server.
Pet's discharges or fur may enter the NEC Express server and cause a fire or
lectric shock. e
Do not place any object on top of the NEC Express server.
The NEC Express server may fall and cause property damage to the
urroundings. s
Do not leave the NEC Express server with its CD-ROM tray ejected.
Dust may enter the server through openings and cause malfunctions of the
EC Express server. Any person may also bump it and get injured. N
Take off the headset before connection.
Make sure to take off the headset before plugging it to the headset jack.
Failure to follow this instruction may hurt your ears. Make also sure to turn
own the volume before connection. d
Do not use a cellular phone or pager around the NEC Express server.
Turn off the cellular phone or pager. Radio interference may cause
alfunctions of the NEC Express server. m
1-8 Notes on Using the Server
FOR PROPER OPERATION
Observe the following notes for successful operation of the NEC Express server. Use of the NEC
Express server ignoring the notes will cause malfunctions or failures of the server.
! Install the NEC Express server in a place that meets requirements for successful operation.
For details, see Chapter 2, "Setting Up the Server."
! Do not delete the hard disk partition exclusively provided for maintenance of the NEC
Express server although it may appear on the OS.
! Make sure to power off the NEC Express server before connecting or disconnecting
cables between the server and peripheral devices.
! Verify that the access lamp on the NEC Express server is unlit before turning off the
server or ejecting the floppy disk.
! Do not turn on the server after plugging the power cord.
! Do not turn off the server until the "NEC" logo and the some characters appear on the
screen.
! When you have just turned off the NEC Express server, wait at least 30 seconds before
turning it back on.
! Turn off the power and unplug the power cord from the outlet before relocating the NEC
Express server.
! You may use a software command to eject the tray or a media from the CD-ROM drive or
an optional device, for example a DAT, installed in the 5.25-inch device bay, respectively.
Make sure that the front door is open before ejecting the tray or media with a software
command. Running the command when the front door is closed will cause the tray or
media to hit against the front door, which may cause a hardware failure of the NEC
Express server as well as a software error.
! Clean the NEC Express server on a regular basis. (See Chapter 5 for cleaning.)
Regular cleaning proactively prevents various failures of the server.
! Lightning may cause a momentary voltage drop. To prevent this problem, it is
recommended to use an uninterruptible power supply unit.
! Make sure to use optional devices supported by the NEC Express server. Some
non-supported devices may be physically installed/connected but cause failures of the
server as well as a malfunction of the server.
! NEC recommends you use NEC's genuine products. Some third-party products claim
that they support the NEC Express server. However, repair of the server due to a failure
or damage resulted from use of such third-party products will be charged.
1-9 Notes on Using the Server
TRANSFER TO THIRD PARTY
The following must be observed when you transfer (or sell) the server or software provided with
the server to a third party:
NEC Express server
Make sure to provide the User’s Guide along with the server to a third party.
Provided software
To transfer or sell any software application that comes with the NEC Express server to a third party,
the following requirements must be satisfied:
! All provided software applications must be transferred and no backup copies must be
retained.
! Transfer requirements listed in "Requirements for Software Use" that comes with each
software application must be satisfied.
! Software applications that are not approved for transfer must be uninstalled before
transferring the NEC Express server.
1-10 Notes on Using the Server
DISPOSAL AND CONSUMABLES
! Dispose the server, hard disk drives, floppy disks, CD-ROMs, and optional boards as
required by the local regulations. Ask your local government for details.
IMPORTANT: For disposal (or replacement) of the battery
on the motherboard of the NEC Express server, consult with
your sales agent.
! The NEC Express server contains some components that are only good for a limited
period of time and require replacement, such as fans, internal batteries, the internal
CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the NEC
Express server, NEC recommends you replace these components on a regular basis.
Consult with your sales agent for replacement or the product lives.
WARNING
Do not remove the lithium battery.
The NEC Express server contains the lithium battery. Do not remove the
battery. Placing the lithium or nickel cadmium battery close to a fire or in the
water may cause an explosion.
When the server does not operate appropriately due to the dead lithium battery,
contact your sales agent. Do not disassemble the server to replace or
recharge the battery by yourself.
Mother board
Advice for Health
1-11 Notes on Using the Server
The longer you keep using the computer equipment, the more you become tired,
which may cause disorders of your body. When you use a computer, observe
the following to keep yourself from getting tired:
Good Working Posture
You have good posture if the following are satisfied when you use a computer:
• You sit on a chair with your back straight.
• Your hands are parallel with the floor when you put them on the
keyboard.
• You look at the screen slightly lower than your eye height.
You have "good working posture" as described in the above when no part of
your body is under excess strain, in other words when your muscles are most
relaxed.
You have "bad posture" when you sit with your back hunched up or you operate
a display unit with your face close to the screen. Bad working posture may
cause eye strain or poor eyesight.
Adjustment of Display Unit Angles
Most display units are designed for adjustment of the horizontal and vertical
angles. This adjustment is important to prevent the screen from reflecting
bright lights and to make the display contents easy to see. You will not be able
to keep "good working posture" and you will feel more tired than you should if
you operate a display unit without adjusting horizontal and vertical angles.
Adjustment of Screen Brightness and Contrast
The display unit has brightness and contrast adjustment functions. The most
suitable brightness and contrast depend on the individual and the working
environment (well-lighted room or insufficient light). Adjust brightness and
contrast so that the screen will be easy to see. An extremely bright or dark
screen will give a bad effect to your eyes.
Adjustment of Keyboard Angle
The keyboard provided with the NEC Express server is designed for adjustment
of an angle. Adjust the keyboard angle at which the keyboard is easy to
operate. The adjustment assists in reducing strain on your shoulders, arms,
and fingers.
Cleaning of Equipment
Clean equipment regularly. It is difficult to see the display contents on a dusty
screen. Keeping equipment clean is also important for your sight.
Fatigue and Rest
If you feel tired, you should stop working and do light exercises.
1-12 Notes on Using the Server
USER SUPPORT
Before Asking for Repair, do the following when the NEC Express server appears to fail:
1. Check if the power cord and the cables to other devices are properly connected.
2. See Chapter 6 to find if your problem fits the description. If it does, take the
recommended measure for it.
3. Check if the software required for operation of the NEC Express server is properly
installed.
If the NEC Express server still appears to fail after you have taken the above actions, consult with
your sales agent immediately. Take notes on lamp indications of the server and alarm indications
on the display unit before consultation, which may provide a significant help to your sales agent.
Chapter 2
Overview
This manual describes the maintenance method for NEC Express5800/120Mf basic
processing unit. The explanation is for maintenance personnel who perform site
adjustment, periodic inspection, and repair of NEC Express5800/120Mf basic processing
unit.
APPEARANCE
External dimensions (WDH, mm)
Weight (kg : MAX) 23kg (Max 44kg)
321×675×450
2-2 Overview
SPECIFICATIONS
The table below lists the general specifications of the unit.
Major
classification
Input power
Power
consumption
humidity
Noise
Minor
classification
Power supply Single phase, 2-pole grounding
Voltage
Frequency
Waveform
distortion
Input current 5.3 A
Apparent power 530 VA
Active power 520 W
Temperature 10 to 35oC Temperature and
Humidity 20 to 80%RH
POWER level
Sound pressure
level
100 to 240 VAC±10%
50±1 Hz or 60±1 Hz
10%
62.8 dB (operating)
60.9 dB (standby)
52.9 dB (operating)
51.7 dB (standby)
Standard Remarks
The power supply itself
is capable between 100
to 240 VAC, however,
the value at the left is
used as a unit
specification.
AC100V
No condensation is
allowed
Chapter 3
Unit Configuration
SPECIFICATIONS
Processor Prestonia x 1-2
CPU
Chipset
Memory
HDD
IDE I/F
SCSI I/F
DiskArray
LAN
Video (VRAM) 640x480 ~ 1280x1024 (8MB)
FDD 3.5" (2mode) x1
CD-ROM Standard (x48/Half Height)
Device bay
I/O slot
I/O
interface
Power Supply(PS) Hotswap 2+1 x 350W (PFC) 1 AC cable/1 Power Supply
Redundant PS Yes (option) Hotswapable
Redundant FAN Yes (standard) Hotswapable
Switch
Front door Key Yes
LED
Chassis design
(WxDxH)
FSB
Package
L3 Cache
Grand Champion-LE(REV A3.1)
Max. 6GB (6 DIMMs)
DIMM
ECC Yes
Chipkill Yes
SpareMem Yes
Standard 0GB
Max.
HotPlug Yes
Non RAID
RAID
Internal Option
Max. 4 boards
Ext. Option
5.25” 3* (One for CDROM) *2 slots when rack conversion
3.5”
Slot
Hot Plug
PCI
Front Serial(DB9) x1*,USB x1
Rear
Front Power, Sleep, Reset, Dump
Rear No
Front
Rear LAN Link/Act. X2, LAN Speed x2, UID
DDR266
U320 10Krpm 36GB/73GB/146GB
U320 15Krpm 36GB/73GB
10/100/1000BASE-T x2
Standard: 5(1”) + Option 5(1”)
(64bit/133MHz PCI-X x1, 64bit /100MHz PCI-X x2,
CRT x1, KB(PS/2) x1, Mouse(PS/2) x1,
USB x3,Serial(DB9) x2*,
Parallel x1, 1000BASE-T x2,
Ultra320 SCSI x1, ICMB x2(PCI slot option)
Power/Sleep, System Status, HDD
Middle-Tower (321 x 675 x 450mm) Rack conversion(5U)
120Mf
533MHz
FC-mPGA2
512KB
SDRAM DIMM(Registered)
10 x 146GB+
Ultra ATA100 x1ch For CD-ROM/DVD-ROM/DVD-RAM
Ultra320
32bit/33MHz PCI x3)
LAN Link/Act. x2, UID
SCSI x2ch
iROC
Total 6slots
No
2Way-Interleave
128/256/512MB/1GB DIMM
*Online Spare memory
Intel Alliance Carrier
Ultra320,10K/15Krpm, SCA2
Standard: 5 slots
Optional: 5 slots added HDD cage
On-Board (AIC7899W)
LL MegaRAID
On-Board, RemoteWakeUp
Max. 2HDD cages
Ultra160 SCSI BP
* Alternatively used
Notes
On Board, RageXL
Standard CDROM:
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