NEC 5508N User Instructions

P:\WINWORD\user instruction manual for ScreenFoCS 5508N 55 inch LED screen with trouble shooting Nec.doc

50 South Street, Comberton, Cambridge CB23 7DZ

Telephone [phone]

Email: [e-mail]; Website: http://www.torchcomputers.co.uk

User Instructions for NEC ScreenFoCS 5508N

55 inch LED screen with built-in Embedded PC

Contents

Declaration of Conformity page 2

Safety Information page 2

Unpacking and Repacking page 3

AC Power Inlet Connector Types page 4
UK, Singapore, Hong Kong
Europe
USA, Canada, Taiwan

Other Countries page 5

Extension Power Cables page 5

Fitting the Power Cable to the Screen page 6

Powering on the Screen page 6

Powering off the Screen page 7

Removing Mains Power from the Screen page 7

USB Ports page 7

Wall Mounting page 8

Accessing the Computer page 10

Trouble Shooting Guide page 10

Rear Panel Layout page 14

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Declaration of Conformity

This equipment has been supplied in accordance with the CE rules for compliance with BS-EN
500081-1:1992, 500081-2:1992, and 500082-1:1992 and Amendment 93/68/ECC LVD, RoHS
material supply and WEEE Disposal Directives.

A Declaration of Conformity can be obtained from Torch, Please email:

[e-mail]

In order to comply with our duties under these CE rules it is Torch policy to use components that
have been proven as part of a test in an authorised test house, or components that are generically
similar.

Please note that this compliance will be invalidated if the equipment is modified in any way.

Safety Information

THIS EQUIPMENT MUST BE EARTHED

When adding or removing devices to or from the system, ensure power cables are unplugged.

Before adding or removing signal cables, adapters, etc. from the system disconnect all power
cables.

Make sure the power supply is set to the correct voltage for your area.

If foreign bodies or fluids enter the screen, immediately pull out the mains plug from the socket.
Ask a qualified person to check the equipment before operating it again. There is a risk of
electric shock if this check is not performed properly.

Never open the casing. Opening the case carries the risk of electric shock. Disconnect the power
from the equipment before opening these entry points.

Always ask NEC qualified personnel to carry out maintenance jobs. Otherwise you are putting
yourself as well as others at risk.

If the power supply is broken, do not try to fix it yourself, contact a NEC qualified service
technician.

There are no user serviceable parts inside.

For Technical or Support and Advice please contact your supplier with a model and serial
number, which can be found on the rear of the user instruction manual, or on the back of the
screen. (See page 13)

It is recommended that this equipment be switched off and unplugged if not in use.

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Unpacking and Repacking

UNPACKING THE FLIGHT CASE

The coloured dots on one side of the case indicate the front of the LCD screen

Locate and remove the two combination padlocks, (combination supplied) unlock the four
latches by lifting the key lock upwards to the horizontal position, and turn anti-clock wise 180
degrees, this will lift the locking latch up, and allow it to move forward.

Lift off the top section of the case, and put to one side. Use two people to lift out the screen and
remove the bag.

RE-PACKING THE FLIGHT CASE

Place the bag over the bottom part of case (open end upward). Use two people to lift the screen
into the bottom part, making sure that the front of the screen is towards the coloured dots.

Put the top section of the case over the screen, (use two people to lift) again making sure the
coloured dots are towards the front, and match with the other coloured dots.

Lock the four latches by lifting the locking latch back over the catch and turn clock wise 180
degrees, and then push the key lock downwards to the vertical position, refit the two combination
locks.

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AC inlet connector types

The Torch Computers ScreenFoCS 5508N, is designed to work on 115-230VAC mains input
voltage supplies, (50-60Hz) Auto Switching, 472/400 watts.

2-metre long (6 feet) cables are supplied with plugs for three types of wall sockets.

Type UK – (5amp fuse fitted) used in United Kingdom, Singapore, Hong Kong,
and some other countries

The other end of the cable is an IEC socket, type C13.
This cable is for use on 220-240 VAC, 50 Hz

Type Schuco – used in many European countries

The other end of the cable is an IEC socket, type C13.
This cable is for use on 220-240 VAC, 50 Hz

Type USA – used in USA, Canada, Taiwan and some other countries

The other end of the cable is an IEC socket, type C13.
This cable is for use on 115-120 VAC, 60 Hz

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Other Countries

This product is suitable for operation with a 115-230VAC mains supply. Most other countries
have either 220-240 VAC supplies or 115-120 VAC supplies. For further advice please
contact Torch Computers Ltd at [e-mail].

For countries with 220-240 VAC supplies, but which use neither the UK plug nor the European
(Schuco) plug, the user should obtain a professionally-made power cable with the local plug at
one end and the IEC type C13 socket at the other, which can then be used in place of the 220­240 cables supplied.

IEC type C13 socket

Countries with 115-120 VAC supplies often use the USA type plug, in which case the type
USA cable supplied can be used. (See page 4)

USA type plug

Extension Cables

In addition, an extension 5 metre white mains cable is provided

Type 115-230 VAC

This has an IEC type C13 right angle socket at one end and an IEC type C14 plug at the other.

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Fitting the mains input cable to the screen

The chosen mains input lead should be fitted before mounting the screen on the wall.

The cable can be lead out down the side of the screen.

Powering on the screen

To start the screen, press the black switch forward, ( I ) a click will indicate the switch has been
pressed, wait a few moments for a second click, the Embedded PC computer and the screen will
initialise.

No further user intervention should be necessary, as the screen is shipped in a configuration such
that the artwork animation will start operating automatically, after a short period as soon as the
PC computer has completed its initialisation.

See Trouble Shooting Guide if artwork animation fails to start operating. (See page 10)

Press the BLACK
switch forward to

switch on ( I )

Press backwards

to turn off ( 0 )

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Powering off the screen

Wait until after the artwork is running, press the black switch backwards, ( 0 ) a click will
indicate the switch has been pressed, the PC will shut down, and the screen LED panel will go
off.

If the PC is still initialising, wait until the artwork is running before switching off.

Removing Mains Power from the Screen

Do not remove Mains Power from the Screen except when the unit is shut down.

Once switched off, the mains can be switched off and unplugged.

USB Ports

There are 2 USB ports, for technical maintenance purposes only just below the speaker, located
at the top left corner in portrait (“vertical”) orientation, and bottom left in landscape
(“horizontal”) orientation.

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Wall Mounting

Always use two people to lift the screen when installing on the mounting bracket.

One wall mounting bracket is provided, for portrait (“vertical”) or landscape (“horizontal”)
mounting, and four screen lifting handles.

Always use two people to lift the screen.

In the rear of the screen are two elongated slots, each 34.5 mm (12 inches) which are used for
each of the two orientations, with four lifting handles to position the screen.

Use the bracket illustrated on the next page. Screw the bracket firmly to the wall using all fixing
points. Ensure that the bracket is level.

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It is the responsibility of the installer to ensure that the screws used for portrait and
landscape, and the wall to which the screen is attached are capable of holding the screen
safely. The screen weighs about 45kg – the fixings should be rated at least three times that
value, i.e. the wall and the screws should be able to withstand 135 kg load.

When the bracket is securely fixed to the wall, using all fixing points, the screen can be hung
upon it, using at least two people to lift it. Locate the support flange into the slot, and lower the
screen slightly and ensure that the support flange has located correctly in the slot within the
screen. Do not release your hold on the screen until you are sure that the flange is firmly in the
slot and that the weight of the screen has been taken by the bracket.

Spirit level

If the screen is not exactly level, use the supplied spirit level to make levelling adjustment.

Supporting flange

Adjustment screw fixing slots

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Trouble Shooting Guide

Failure to power on

First check the mains input is switched to the on position, (0 off I on) next check the mains input
supply. You can do this by plugging an appliance, such as a lamp, that is know to work, into the
socket (wall outlet) used by the screen. If you are satisfied that the socket is live, and if you are
in the UK, check the plug fuse. This can be done by changing the fuse. Be sure to fit a 5 amp
fuse.

Next check that the embedded PC (which is located behind the speaker) green power light comes
on, with a flashing amber light to the right of the green one, when the mains input switch is
switched on, the PC is located at the top of the screen in portrait orientation or left hand side in
landscape orientation. (see page 11)

The mains input connector with a right angle plug, is located in the centre of the screen just
below the mains on/off switch, in portrait orientation or bottom centre in landscape orientation.

Accessing the Computer

The Embedded PC computer can be accessed by removing the top speaker, in portrait orientation
or left hand side in landscape orientation.

USB ports for Maintenance use only

First remove the speaker by removing the four fixing screws; there are two black screws at each
end of the speaker brackets.

Plug fuse (UK only)

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Next remove the inner two self tapping screws that fix in the computer, and then gently pull it
out using the removal knob.

Removal knob

Remove these two screws only to remove the computer, it slides out on its mounting rails.

Information lights

Power on light Disc access light

Remote Control

Power on button

Install two AA batteries.

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No Screen Display

Check that the screen is switched on, as it should display the screen messages shown below; if
no screen message is displayed switch the screen on with the supplied remote control. Make sure
the supplied batteries have been inserted and press the button marked Power on; this is located at
the top left of the remote control. (see page 11)

The screen displays the messages: Attention No Signal, Please Check Input Signal or
Connection, first check that the Embedded PC is correctly inserted into position by checking the
power green light on the PC is on, this is located at the top of the screen in portrait orientation or
the left hand side in landscape orientation. (see page 11)

Next check that the screen source input is set to Option D, Audio Option and Aspect Full, in
the bottom right hand corner in portrait orientation or top right in landscape orientation.

This is set by using the supplied remote control; or manual input buttons on left side of the
screen in portrait orientation or the bottom in landscape orientation. Make sure the supplied
batteries have been inserted (see page 11) if using the IR remote control, and press the button
marked OPTION, wait a few moments until Option D, Audio Option and Aspect Full is
displayed. This button is located at the top right of the remote control below the red STANDBY
button.

Contact your supplier if you require further assistance; please have the model and serial number
of the screen available, this can be found on the back of the screen or at the back of the user
instruction manual supplied with the equipment.

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Rear Panel Components

Lifting Handles Lifting Handle

Speaker IR Receiver Computer

Speaker Serial Number Control Buttons

Lifting Handle Lifting Handle