NEATO XV-11 User Manual
Neato All-Floor Robotic Vacuum
User’s Guide
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
SAVE THESE INSTRUCTIONS.
PLEASE REFER TO PAGE 10 FOR ADDITIONAL SAFETY INSTRUCTIONS.
Neato Robotics, Inc.
1916 Old Middlefield Way Suite A
Mountain View, CA 94043
p/n 500-0001 rev 3D-US
Copyright © 2011 Neato Robotics, Inc. All rights reserved.
Neato Robotics is a registered trademark of Neato Robotics, Inc. Neato XV-11, and Neato XV-15 and Your Future is Neat
are trademarks of Neato Robotics, Inc.
Table of Contents
Welcome!......................................................................................................................................................... 5
Anatomy of Your Neato Vacuum ....................................................................... 6
Important Safety Instructions ......................................................................... 10
Likes and Dislikes ........................................................................................ 11
Using the Neato Vacuum...........................................................................................................................15
Using the Charging Base ................................................................................ 16
Charging without the Charging Base.................................................................. 20
Charging Status .......................................................................................... 22
Cleaning Mode ........................................................................................... 23
Suspended Cleaning Mode ......................................................................... 23
Quick-Start Your Robotic Vacuum .................................................................... 24
Using the Control Center LCD screen................................................................. 26
Using Spot Mode for Cleaning Smaller Areas ........................................................ 28
Setting the Clock ........................................................................................ 30
Scheduling a Cleaning................................................................................... 32
To Get the Most of Scheduled Cleanings............................................................. 34
Neato Vacuum User’s Guide 3
Ideas for Scheduled Cleanings ........................................................................ 35
Removing a Scheduled Cleaning ...................................................................... 36
Changing the Language on the LCD Display ......................................................... 38
Pausing a Cleaning ...................................................................................... 39
Putting your Vacuum to Sleep......................................................................... 39
Turning off Your Vacuum .............................................................................. 40
Emptying the Dirt Bin................................................................................... 41
Boundary Markers ....................................................................................... 43
Using boundary markers........................................................................... 43
Communicating with Your Neato Vacuum ........................................................... 44
Getting the Best Performance from Your Neato Vacuum ......................................... 45
LCD Feedback Messages ................................................................................ 46
Filters ..................................................................................................... 48
Customer Support .................................................................................................................................... 49
One Year Warranty (Domestic Use) .................................................................. 50
Compliance Information ............................................................................... 51
Declaration of Conformity ............................................................................. 52
Disposal Notices ......................................................................................... 55
Neato Vacuum ...................................................................................... 55
Batteries ............................................................................................. 55
Neato Vacuum User’s Guide4
Welcome!
Thank you for purchasing your new Neato Vacuum. And welcome to the home robotics revolution.
This detailed user’s guide will provide all you need to know. It’s easy.
If you are in a hurry, and want to learn the basics to get started right away, you can read the Quick Start
Guide. It’s even easier.
We’re here to help.
If you need help or have any questions, please contact our Customer Service team at
http://www.neatorobotics.com/support
We want to keep in touch.
To ensure that we keep you up to date on your new Neato Vacuum, please register at
http://www.neatorobotics.com/register
Neato is developing robotic home maintenance products that promise to free everyone from the drudgery
of household cleaning.
Your Future is Neat™.
.
.
Neato Vacuum User’s Guide 5
Anatomy of Your Neato Vacuum
Room Positioning System (RPS)
—the robot’s “eye”
Control panel
(see next page)
dirt bin
dirt bin eject
Start
button
handle
(grasp in
direction
of arrow)
bumper
Top view
Neato Vacuum User’s Guide6
LCD screen
softkey
status
light
Control panel
Neato Vacuum User’s Guide 7
Buttons:
Up
Down
Back
Start button
drop sensor
window
drop sensor
window
sweeping brush
brush guard
release
wheel
battery doors
power port
brush guard
brush guard
release
wheel
information
label
Bottom view
charging
contact points
Back View
Neato Vacuum User’s Guide8
release button
charging
contact points
Charging base (external view)
cable wrap
pegs
power cable
Charging base (internal view)
Neato Vacuum User’s Guide 9
Important Safety Instructions
Please read all instructions before using this appliance.
Save these instructions for future reference.
Refer all non-routine servicing to Neato Robotics.
The robotic vacuum cleaner shall only be charged using the included power adapter or
charging base.
The robotic vacuum cleaner shall only be operated using the included batteries. Do not
replace with non-rechargeable batteries. If your batteries run low, replacement
batteries can be purchased at http://www.neatorobotics.com/support.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they
do not play with the appliance.
For best performance, empty your dirt bin and clean the vacuum’s brush after each use.
Neato Vacuum User’s Guide10
Likes and Dislikes
There are just a few things to remember that will keep your Neato Vacuum happy and
successful in your home:
Likes Dislikes
POWER. Charge it when you aren't using
it to ensure that every time you need it,
it will be ready to roll.
Neato Vacuum User’s Guide 11
WATER, CHEMICALS, or OTHER MOLD
PRODUCING FLUIDS. Do not clean wet
messes with your Neato Vacuum. Though
it may seem pet-like, do not bathe or
otherwise submerge your Neato Vacuum
in water. It also doesn’t like harsh
chemicals, or anything that can
permanently stain it. It doesn’t mind
being cleaned and groomed with a damp
cloth, however.
Likes Dislikes
BOUNDARIES. Your Neato Vacuum likes
to clean everywhere it can reach. If you
want to keep the robot from a certain
area, just put out the boundary markers
(see page 43). The robot will clean up to
the boundary markers but will not cross
over the them.
GROOMING. Because it's down in the dirt
all day long, your Neato Vacuum can get
a little grungy. After a while, give it a
once over to ensure wheels and brushes
are free of hair and debris and to keep it
running smoothly.
HANGING CABLES AND LOW TO THE
GROUND TABLECLOTHS. To keep your
robot and your home safe, make sure
that your vacuum cannot get caught on
hanging electric cords, tablecloths, or
other cord-like items.
COLD. Exposing your Neato Robotics
vacuum to freezing temperatures may
cause permanent damage, and possibly
hurt its feelings.
OUTDOORS. Your Neato vacuum is a
domestic device and not intended for
outdoor use. Keep it in the house where
it will be happy.
Neato Vacuum User’s Guide12
Neato Vacuum cleaning smarts
1
2
1- Rectangular front design allows vacuuming close to walls and into corners.
2- Low profile allows cleaning under furniture.
3- Always vacuums in straight lines.
4 & 5- Cleans closely around obstacles.
6- Automatic doorway recognition ensures complete cleaning of room before
moving on to the next.
Neato Vacuum User’s Guide 13
Neato Vacuum User’s Guide14
Using the Neato Vacuum
The Neato Vacuum is ready to start cleaning as soon as you charge up its battery.
•To charge the battery, see Using the Charging Base on page 16 or Charging without
the Charging Base on page 20.
•To begin a quick-start cleaning, see Quick-Start Your Robotic Vacuum on page 24.
•To schedule regular cleanings, see Scheduling a Cleaning on page 32.
Neato Vacuum User’s Guide 15
Using the Charging Base
Using the Charging Base
The Neato Vacuum has a preinstalled rechargeable battery that has to be fully charged
before you can use it for the first time.
You can use the charging base to charge it as described in the steps below, or plug the
charging cable into the vacuum’s power port as described in Charging without the
Charging Base on page 20.
To use the charging base, follow these steps:
1 Plug the charging base into the wall and place it on the floor in a room that you want
to vacuum frequently and which provides the vacuum a clear path to return to
recharge itself.
2 When placing the charging base, ensure that:
•the back of the charging base is against a wall
•the charging base is least 3 feet from a corner of the room
•the charging base is not tilted
NOTE:There are exit holes on either side of the charging base so that you can
have the cable exit the charging base on the side closest to the wall plug.
Refer to the illustration on page 9.
Neato Vacuum User’s Guide16
Using the Charging Base
Connecting the Neato Vacuum to the charging base
Neato Vacuum User’s Guide 17
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