NEATO XV-21 User Manual

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For service questions, contact Neato Robotics at 1-877-296-3286.

FOr sales inquiries, contact Sylvane at 1-800-934-9194 or visit www.sylvane.com.

Neato All-Floor Robotic Vacuum

User’s Guide

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE. SAVE THESE INSTRUCTIONS.

PLEASE REFER TO PAGE 10 FOR ADDITIONAL SAFETY INSTRUCTIONS.

Neato Robotics, Inc.

1916 Old Middlefield Way Suite A Mountain View, CA 94043

p/n 500-0001 rev 3D-US

Neato Robotics is a registered trademark of Neato Robotics, Inc. Neato XV-11, and Neato XV-15 and Your Future is Neat are trademarks of Neato Robotics, Inc.

Table of Contents

Welcome!.........................................................................................................................................................	5
Anatomy of Your Neato Vacuum .......................................................................	6
Important Safety Instructions .........................................................................	10
Likes and Dislikes ........................................................................................	11
Using the Neato Vacuum...........................................................................................................................	15
Using the Charging Base ................................................................................	16
Charging without the Charging Base..................................................................	20
Charging Status ..........................................................................................	22
Cleaning Mode ...........................................................................................	23
Suspended Cleaning Mode .........................................................................	23
Quick-Start Your Robotic Vacuum ....................................................................	24
Using the Control Center LCD screen.................................................................	26
Using Spot Mode for Cleaning Smaller Areas ........................................................	28
Setting the Clock ........................................................................................	30
Scheduling a Cleaning...................................................................................	32
To Get the Most of Scheduled Cleanings.............................................................	34

Neato Vacuum User’s Guide

Ideas for Scheduled Cleanings ........................................................................	35
Removing a Scheduled Cleaning ......................................................................	36
Changing the Language on the LCD Display .........................................................	38
Pausing a Cleaning ......................................................................................	39
Putting your Vacuum to Sleep.........................................................................	39
Turning off Your Vacuum ..............................................................................	40
Emptying the Dirt Bin...................................................................................	41
Boundary Markers .......................................................................................	43
Using boundary markers...........................................................................	43
Communicating with Your Neato Vacuum ...........................................................	44
Getting the Best Performance from Your Neato Vacuum .........................................	45
LCD Feedback Messages ................................................................................	46
Filters .....................................................................................................	48
Customer Support ....................................................................................................................................	49
One Year Warranty (Domestic Use) ..................................................................	50
Compliance Information ...............................................................................	51
Declaration of Conformity .............................................................................	52
Disposal Notices .........................................................................................	55
Neato Vacuum ......................................................................................	55
Batteries .............................................................................................	55

4	Neato Vacuum User’s Guide

Welcome!

Thank you for purchasing your new Neato Vacuum. And welcome to the home robotics revolution.

This detailed user’s guide will provide all you need to know. It’s easy.

If you are in a hurry, and want to learn the basics to get started right away, you can read the Quick Start Guide. It’s even easier.

We’re here to help.

If you need help or have any questions, please contact our Customer Service team at http://www.neatorobotics.com/support.

We want to keep in touch.

To ensure that we keep you up to date on your new Neato Vacuum, please register at http://www.neatorobotics.com/register.

Neato is developing robotic home maintenance products that promise to free everyone from the drudgery of household cleaning.

Your Future is Neat™.

Neato Vacuum User’s Guide

Anatomy of Your Neato Vacuum

Room Positioning System (RPS) —the robot’s “eye”

dirt bin

dirt bin eject

Top view

Control panel (see next page)

Start

button

handle (grasp in direction of arrow)

bumper

6	Neato Vacuum User’s Guide

LCD screen	Buttons:

Down

Back

softkey

Start button

status light

Control panel

Neato Vacuum User’s Guide

drop sensor

window sweeping brush

brush guard release

wheel

battery doors

Bottom view

power port

Back View

drop sensor window

brush guard

brush guard release

wheel

information label

charging contact points

8	Neato Vacuum User’s Guide

release button

charging contact points

Charging base (external view)

cable wrap pegs

power cable

Charging base (internal view)

Neato Vacuum User’s Guide

Important Safety Instructions

Please read all instructions before using this appliance. Save these instructions for future reference.

Refer all non-routine servicing to Neato Robotics.

The robotic vacuum cleaner shall only be charged using the included power adapter or charging base.

The robotic vacuum cleaner shall only be operated using the included batteries. Do not replace with non-rechargeable batteries. If your batteries run low, replacement batteries can be purchased at http://www.neatorobotics.com/support.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

For best performance, empty your dirt bin and clean the vacuum’s brush after each use.

10	Neato Vacuum User’s Guide

Likes and Dislikes

There are just a few things to remember that will keep your Neato Vacuum happy and successful in your home:

Likes	Dislikes


POWER. Charge it when you aren't using	WATER, CHEMICALS, or OTHER MOLD
it to ensure that every time you need it,	PRODUCING FLUIDS. Do not clean wet
it will be ready to roll.	messes with your Neato Vacuum. Though
	it may seem pet-like, do not bathe or
	otherwise submerge your Neato Vacuum
	in water. It also doesn’t like harsh
	chemicals, or anything that can
	permanently stain it. It doesn’t mind
	being cleaned and groomed with a damp
	cloth, however.

Neato Vacuum User’s Guide

Likes	Dislikes


BOUNDARIES. Your Neato Vacuum likes	HANGING CABLES AND LOW TO THE
to clean everywhere it can reach. If you	GROUND TABLECLOTHS. To keep your
want to keep the robot from a certain	robot and your home safe, make sure
area, just put out the boundary markers	that your vacuum cannot get caught on
(see page 43). The robot will clean up to	hanging electric cords, tablecloths, or
the boundary markers but will not cross	other cord-like items.
over the them.

GROOMING. Because it's down in the dirt	COLD. Exposing your Neato Robotics
all day long, your Neato Vacuum can get	vacuum to freezing temperatures may
a little grungy. After a while, give it a	cause permanent damage, and possibly
once over to ensure wheels and brushes	hurt its feelings.
are free of hair and debris and to keep it
running smoothly.	OUTDOORS. Your Neato vacuum is a
	domestic device and not intended for
	outdoor use. Keep it in the house where
	it will be happy.

12	Neato Vacuum User’s Guide

Neato Vacuum cleaning smarts

1- Rectangular front design allows vacuuming close to walls and into corners. 2- Low profile allows cleaning under furniture.

3- Always vacuums in straight lines.

4 & 5- Cleans closely around obstacles.

6- Automatic doorway recognition ensures complete cleaning of room before moving on to the next.

Neato Vacuum User’s Guide

14	Neato Vacuum User’s Guide

Using the Neato Vacuum

The Neato Vacuum is ready to start cleaning as soon as you charge up its battery.

•To charge the battery, see Using the Charging Base on page 16 or Charging without the Charging Base on page 20.

•To begin a quick-start cleaning, see Quick-Start Your Robotic Vacuum on page 24. •To schedule regular cleanings, see Scheduling a Cleaning on page 32.

Neato Vacuum User’s Guide

Using the Charging Base

The Neato Vacuum has a preinstalled rechargeable battery that has to be fully charged before you can use it for the first time.

You can use the charging base to charge it as described in the steps below, or plug the charging cable into the vacuum’s power port as described in Charging without the Charging Base on page 20.

To use the charging base, follow these steps:

1Plug the charging base into the wall and place it on the floor in a room that you want to vacuum frequently and which provides the vacuum a clear path to return to recharge itself.

2When placing the charging base, ensure that: •the back of the charging base is against a wall

•the charging base is least 3 feet from a corner of the room

•the charging base is not tilted

NOTE:There are exit holes on either side of the charging base so that you can have the cable exit the charging base on the side closest to the wall plug. Refer to the illustration on page 9.

16	Neato Vacuum User’s Guide

Using the Charging Base

Connecting the Neato Vacuum to the charging base

Neato Vacuum User’s Guide

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