motorola V60 Service Manual

Level III Service Manual

Tri-Band Digital Wireless Telephone

V.series™ 60g

GSM 900/1800/1900 MHz & GPRS Technologies

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Table of Contents

Level III Service Manual Table of Contents

A99
6881038B35

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Rear Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9

Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6881038B35 i

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T able of C ontents

Table of Contents

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6881038B35

Table of Contents (continued)

Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

B lock Diagram . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

R F S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

AL S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

B oard L ayout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

S ignal F low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

ii 6881038B35

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A99

Level III Service Manual Introduction

6881038B35

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as autho­rized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.

To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on t he housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.

Product Names

Product names included in V. Series 60g telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mecha nical or pro duction chang es are incorpor ated into Mo torola
products, a revision letter is assigned to the chassis or kit affected, for example; ­A, -B, or -C, and so on.

The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:

1. This device may not cause any harmful interference, and

2. this device must accept interference received, including interference that may
cause undesired operation.

This class B device also complies with all requirements of the Canadian Interfer­ence-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la cla ss e B res pecte t outes le s e xigence s du Rè gl ement
sur le matériel brouilleur du Canada.

6881038B35 July 23, 2001 1

6881038B35
A99

Introduction

1 and 2

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and re verse- engineer t he Motorol a compute r programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deem ed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of V. Series 60g telephones. Refer questions
about this manual to the nearest Customer Service Manager.

A product family is the group of products having the same account product code
(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)”
later in this manual.

Audience

This document aids service personnel in testing and repairing V. Series 60g telephones.
Service personnel should be familiar with electronic assembly, testing, and trouble­shooting methods, and with the operation and use of associated test equipment.

Use of this document assures proper installation, op eration, and maintenance of
Motorola products and equipment. It contains all servi ce infor mati on requi red for
the equipment described and is current as of the printing date.

Scope

The scope of this document is to provide the reader with basic information relating
to V. Series 60g telephones, and also to provide procedures and processes for repairing
the units at Level 1 and 2 service centers including:

• Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair

centers.

2 6881038B35

Level III Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.

➧

G
E

E

Revisions

Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.

Warranty Service Policy

Note: Emphasizes additional information pertinent to the subject
matter.

Caution: Emphasizes information about actions which may result in
equipment damage.

Warning: Emphasizes information about actions which may result
in personal injury.

Key s to be pressed are represen ted gra phically. For e xamp le, inst ead of “Press
the Enter Key”, you will see “Press

Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS or ALERTS.

Information that you need to type is printed in boldface type

E”.

The product will be sold with the standard 12 months warranty terms and condi­tions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.

Product Support

Customer’s original units will be repaired but not refurbished as standard. Appoint­ed Motorola Service Hubs will perform warranty and non-warranty field service for
level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers
will perform level 4 (full component) repairs.

6881038B35 3

Introduction V. Series 60g

Customer Support

Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arrange d through the local Motorola
Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency , and operating frequency desired.

When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.

U.S.A Outside U.S.A.

Phone: [phone] Phone: [phone]
FAX: [phone] FAX: [phone]

4 6881038B35

Level III Service Manual Specifications

Specifications

General Function Specification

Frequency Range GSM 880-915 MHz Tx (with EG SM)
Frequency Range DCS 1710-1785 MHz Tx
Frequency Range PCS 1850.2-1909.8 MHz Tx
Channel Spacing 200 kHz

Channels 174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier
Modulation GMSK at BT = 0.3
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz GSM, 95 MHz DCS, 80 MHz PCS
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.0V dc to +4.2V dc (battery)

Transmit Current Drain 250 mA nominal at room temperature
Stand-by Current drain 6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature
Dimensions, with 500 mAh Li Ion

battery
Size (Volume) 73 cc (4.45 in
Weight 110 gm (3.9 oz), with 500 mAh battery
Temperature Range -10° C to +55° C (+15° F to +130° F)
Battery Life, 500 mAh LI Ion Battery Talk Time 108 to 159 minutes

925-960 MHZ Rx
1805-1880 MHz Rx

1930.2-1989.8 MHz Rx

+4.4V dc to +6.3V dc (external connector)

86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 in ch es x 0.95
inches)

Standby 77 to 133 hours

3

), with 500 mAh battery

All talk and standby times are approximate and depend on
network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.

Transmitter Function Specification

RF Power Output 33 dBm nominal GSM, 30 dBm nominal DCS / PCS
Output Impedance 50 ohms nominal
Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz

Receiver Function Specification

Receive Sensitivity -106 dBm GSM, -104 dBm DCS / PCS
RX bit error rate (100k bits) Type II < 2%
Channel Hop Time 500 microseconds
Time to Camp Approximately 5-10 seconds

Speech Coding Function Specification

Speech Coding Type Regular pulse excitation / linear predictive coding with long
Bit Rate 13.0 kbps

Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps

term prediction (RPE LPC with LTP)

6881038B35 5

Product Overview V. Series 60g

Product Overview

Motorola V. Series 60g telephones are the smallest and lightest global system for mobile
communications (GSM) general packet radio service (GPRS) wireless application
protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorpo­rates a new user interface (UI) for easier operation, allows short message service
(SMS) text messaging, and includ es personal information ma nager (PIM) function­ality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital
cellular system (DCS) 1800 MHz, and personal communications services (PCS) 1900
MHz bands.

V. Series 60g telephones support GPRS and SMS in addition to traditional circuit
switched transport technologies. GPRS, where available, provides substantial
increases in mobile data communications performance and the efficie nt use of radio
spectrum. Data transmission rates for GSM networks can potentially increase fro m
the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased
data rate is by no means the only benef it provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connection is possible because GPRS uses packet data transfer so that, for example,
email can be downloaded in “background mode.” There is no need for the user to re­connect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual” nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.

Features

V. Series 60g telephones have a clam form factor. They feature an anodized aluminum
housing with titanium knuckles and have an externally viewable 96 x 16 pixel
display for ca ller identific ation and date/tim e, an internal 96 x 64 pix el display, and
the speaker located in the flip. At the top of the phone, on the right knuckle, the
service indicator (status light) changes color to show the phone’s state (incoming
call or message received, for example) at a glance. The bottom part of the clam (front
housing) contains the keypad, transceiver printed circuit board (PCB), microphone,
flex connection, external accessory connector, smart button, volume buttons, and
voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a
removable anodized aluminum back cover.

The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards
which fit into the SIM holder underne ath the batt ery. The ante nna is a fixe d stub
type antenna. Inexpensive direct connection to a computer or handhel d device vi a
RS232 or USB for data and fax calls, and fo r synchronizing phonebook entries with
TrueSync® software, can be accomplished by using the optional data cable and soft
modem.

V. Series 60 g telephones use advanced, self-contained, sealed, custom integrated circuits
to perform the complex functions required for GSM GPRS communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide variety of operational functions.

Features available in this family of telephones include:

• Lower voltage technology that provides increased standby and talk times.

• Supports 3V and 5V SIM cards.

• Extended GSM (EGSM) channels.

• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full

rate modes of transmission.

6 6881038B35

Level III Service Manual Product Overview

• Supports mobile originated / mobile terminated SMS, concatenated SMS, and

cell broadcast messages.

• Supports GPRS, circuit switched, and SMS networks.

• WAP 1.1 enabled microbrowser.

• Supports SIM Toolkit (STK), Class 2.

• Caller ID with link to phone book alerts.

• Dual tinted mirror film (TMF) displays with electroluminescent (EL) back-

lighting: internal 96x64 pixel; external 96x16 pixel.

• Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts.

• Display zoom 3 line to 2 line toggle.

• Display animation provides smooth-scrolling menus.

• PIM functionality includes: date book, message center, and 400 number phone

book with Starfish® and TrueSync® support.

• Voice activation for phonebook entries and menu shortcuts.

• Voice note voice recorder.

• iTAP™ software for predictive text entry.

• Turbo Dial® abbreviated dialing.

• Multi-language support: English, Spanish, French, and Portuguese.

• 32 alerts.

• VibraCall® silent alert.

• Data capable without PC card using RS232 or USB.

• Integrated headset jack.

• Smart button operati on.

• Hearing aid telephone interconnection system (HATIS) support.

• Anodized aluminum housing.

1

1

1

1

1

2

3

4

Speaker Dependant Voice Activation and Voice Note Recording

This feature allows voice tags to be used for voice dialing up to 20 phone numbers
in the phone book and for crea ting up to 5 voice shortcuts for menu items . The phone
must be “trained” by the voice tag being read into the phone’s memory twice bef ore
it is recognized.

Voice tags can be added to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).

➧
➧

1. Network, subscription and SIM car d or service provider depende nt fe at ure. Not available in all area s.

2. Designed to synchronize with basic features of the initial rele ase of many popular Person al Information Management (PIM) software and hardw are
products.

3. Use of this function may be subjec t to var yin g Sta te and Federal laws regarding privacy of phone conversations.

4. Not compatible with all hea ring aids. Hearing aids must co nt ain a T-coil. T-coil must be ac ti va te d w hen using the phone.

The user cannot place or receive calls while adding voice tags to the phone’s memory.

Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.

6881038B35 7

Product Overview V. Series 60g

V. Series 60g telephones also include a voice note recorder that allows up to 2 minutes of
personal messages to be recorded. This feature has a complete set of record,
playback, and management tools that make it easy to store and maintain a list of
personal memos.

Wireless Access Protocol (WAP) 1.1 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext marku p language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.

The V. Series 60g microbrowser can be configured for baud, idle timeout, line type,
phone number, and connection type.

➧

➧

Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.

When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.

SIM Application ToolkitTM - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customiz e the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who re ceives stock a lerts and checks flight times. Operators can now
create their own value- added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.

Simplified Text Entry

There are three different ways to enter text using the phone keypad :

• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be avai lable on the phone in all lan­guages.

• Tap. Press a key to generate a character.

• Numeric. The keypad produces numeric characters only. For some text areas

this is the only method available; for example, phone numbers.

Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming pho ne number will be displ ayed. In the

8 6881038B35

Level III Service Manual Product Overview

event that no caller identification information is available, the Incoming Call
message is displayed.

➧

User must subscribe to a caller line identification service through their service
provider.

Other Features

Detailed descriptions of these and the other V.60g features can be found in the
appropriate V.60g telephone user’s guide listed in the “Related Publications”
section toward the end of this manual.

6881038B35 9

General Operation V. Series 60g

General Operati on

Controls, Indicators, and Input / Output (I/O) Connections

The V.60g telephone’s controls are located on the sides of the device and on the
keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3).
Service status is indicated by a tri-color light emitting diode (LED) located at the
top of the phone on the right knuckle (Table 1). V.60g phones have an audible
alert transducer on the top and I/O connectors , consi sting of a hea dset jack and an
accessory port, located on the top and bottom of the phone. See Figure 1.

010621o

Figure 1. V.60g Telephone Controls, indicators, and I/O

10 6881038B35

Level III Service Manual General Operation

Service Indicator

The service indicator (status light) changes color to show the user the state of the
phone as shown in Table 1, below.

Table 1. Service Indicator States

Indication State

Alternating red / green (fast) Incoming call
Flashing green In service, home system
Flashing yellow Roaming, non-home system
Flashing red (slow) No service
Flashing red (fast) Text or voicemail message received but no service
Alternating green (short) / red (long) Text or voicemail message received, home system
Alternating yellow (short / red (long) Text or voicemail message received, roaming

service

Menu Navigation

V.60g telephones are equipped with a new user-friendly interface that employs
soft keys and a 2-way scroll key to access phone functions and features. See
Figure 2.

010622o

Figure 2. V.60g Menu Navigation

6881038B35 11

General Operation V. Series 60g

“Soft keys” refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right soft keys perform the function shown in the corners
of the display. The right key will usually select an option whereas the left key will
usually exit a function or return to a previous screen.

The menu key opens the initial menu structure, or allows access to a submenu
whenever appears on the screen. See Figure 4 for details of theV.60g menu
structure.

Liquid Crystal Display (LC D)

The LCD provides a high contrast b acklit display for easy readability in all light
conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of
icons, and 1 line of prompts.

Display zoom allows setting the phone’s display to show either three lines or two
lines of text plus soft key labels. Three lines of text display more information, while
two lines increase text size for improved visibility.

Display animation makes the phone’s menus move smoothly as the user sc rolls up
and down.

Turn animation off to cons erve the battery.

010623o

Figure 3. V.60g Icon Indicators

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

Figure 3 shows some common icons displayed on the LCD.

• Signal Strength Indicator. Shows the strength of the phone’s connection
with the network. Calls cannot be sent or received when the “no signal” indica-
tor is displayed.

• In Use Indicator. Appears when a call is in progress.

5

• Roam Indicator.
side the user’s home net work. When lea ving the home net work area , the pho ne
roams, or seeks another network.

12 6881038B35

Appears when the phone uses another netw ork system out -

Level III Service Manual General Operation

• Message Waiting Indicator.5 Appears when the phone receives a text mes-
sage. This is a network-dependent feature.

5

• Voice Message Waiting Indicator.

Appears when a voicemail message is

received. This is a network-dependent feature.

• Battery Level Indicator. Shows the amount of cha rge le ft in the b attery. The
more segments visible, the greater the charge. Recharge the battery as soon as
possible when the Low Battery warning message appears.

• Clock. Shows the current time.

• Menu Indicator. Indicates the user can press the menu soft k ey to open a

menu.

• Alert Setting Indicator. Shows the current selected alert. The default alert
setting is a ringer.

5. Network, subscription and SIM car d or service provider depende nt fe at ure. Not available in all area s.

6881038B35 13

General Operation V. Series 60g

User Interface Menu Structure

Figure 4 shows the V.60g telephone menu struct ure.

010624o

Figure 4. V.60g Menu Structure

Alert Settings

V.60g telephones include up to 32 preset alert tones and vibrations that can be
applied to all alert events at the same time.

➧

14 6881038B35

Pressing either volume key will mute the alert.

Level III Service Manual General Operation

Battery Fu nction

Battery Gauge

The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.

Battery Removal

Removing the battery causes the device t o immediately shut down and any pending
work (for example, partially entered phone book entries or outgoing messages) is
lost.

Operation

➧

G

To ensure proper memory retention, turn OFF the phone before removing the
battery. Immediately replace the old battery with a fresh battery.

If the battery is removed while receiving a message, the message will be lost.

For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.

6881038B35 15

General Operation V. Series 60g

16 6881038B35

1 and 2

Level III Service Manual Tools and Test Equipment

6881038B35
A99

Tools and Test Equipmen t

The following table lists tools and test equipment recommended for disassembly
and reassembly of V.60g telephones. Use either the listed items or equivalents.

Table 2. General Test Equipment and Tools

Motorola Part Number

RSX4043-A Torque Driver Used to remove and replace screws

1

Description Application

—

See Table 7 Rapid Charger

0180386A82

6680388B67

6680388B01 Tweezers, plastic Used during assembly/disassembly

— Digital Multimeter, HP34401A

8102430Z04 GSM / DCS Test SIM Used to enable manual test mode

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at [phone] or
FAX [phone]; Internationally, AAD can be reached by calling [phone] or faxing [phone].

2. Not available from Motorola. To order, contact Hewlett Packard at [phone].

Torque Driver Bit T-6 Plus, Apex 440-6IP
Torx Plus or equivalent

Antistatic Mat Kit (include s 66-80387A95
antistatic mat, 66-80334B36 ground
cord, and 4 2-80385A59 wrist band)

Disassembly tool, pla sti c with flat and
pointed ends (manual opening tool)

2

Used with torque driver

Used to charge battery and to power
device

Provides protection from damage to
device ca used by electrostat ic discharg e
(ESD)

Used during assembly/disassembly of
device

Used to measure battery voltage

6881038B35 17