motorola V60 Service Manual

Level III Service Manual

Tri-Band Digital Wireless Telephone

V.series™ 60g

GSM 900/1800/1900 MHz & GPRS Technologies

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Table of Contents

Level III Service Manual Table of Contents

A99
6881038B35

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Rear Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9

Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6881038B35 i

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T able of C ontents

Table of Contents

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6881038B35

Table of Contents (continued)

Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

B lock Diagram . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

R F S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

AL S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

B oard L ayout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

S ignal F low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

ii 6881038B35

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A99

Level III Service Manual Introduction

6881038B35

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product care centers as well as autho­rized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs which enable customers to meet requirements for reliable,
continuous communications.

To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.

Product Identification

Motorola products are identified by the model number on t he housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.

Product Names

Product names included in V. Series 60g telephones are listed on
the front cover. Product names are subject to change without notice. Some product
names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mecha nical or pro duction chang es are incorpor ated into Mo torola
products, a revision letter is assigned to the chassis or kit affected, for example; ­A, -B, or -C, and so on.

The chassis or kit number, complete with revision number is imprinted during
production. The revision letter is an integral part of the chassis or kit number and
is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:

1. This device may not cause any harmful interference, and

2. this device must accept interference received, including interference that may
cause undesired operation.

This class B device also complies with all requirements of the Canadian Interfer­ence-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la cla ss e B res pecte t outes le s e xigence s du Rè gl ement
sur le matériel brouilleur du Canada.

6881038B35 July 23, 2001 1

6881038B35
A99

Introduction

1 and 2

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and re verse- engineer t he Motorol a compute r programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deem ed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance of V. Series 60g telephones. Refer questions
about this manual to the nearest Customer Service Manager.

A product family is the group of products having the same account product code
(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)”
later in this manual.

Audience

This document aids service personnel in testing and repairing V. Series 60g telephones.
Service personnel should be familiar with electronic assembly, testing, and trouble­shooting methods, and with the operation and use of associated test equipment.

Use of this document assures proper installation, op eration, and maintenance of
Motorola products and equipment. It contains all servi ce infor mati on requi red for
the equipment described and is current as of the printing date.

Scope

The scope of this document is to provide the reader with basic information relating
to V. Series 60g telephones, and also to provide procedures and processes for repairing
the units at Level 1 and 2 service centers including:

• Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair

centers.

2 6881038B35

Level III Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this
publication to emphasize certain types of information.

➧

G
E

E

Revisions

Any changes that occur after manuals are printed are described in publication
revision bulletins (PMRs). These bulletins provide change information that can
include new parts listing data, schematic diagrams, and printed board layouts.

Warranty Service Policy

Note: Emphasizes additional information pertinent to the subject
matter.

Caution: Emphasizes information about actions which may result in
equipment damage.

Warning: Emphasizes information about actions which may result
in personal injury.

Key s to be pressed are represen ted gra phically. For e xamp le, inst ead of “Press
the Enter Key”, you will see “Press

Information from a screen is shown in text as similar as possible to what
appears in the display. For example, ALERTS or ALERTS or ALERTS.

Information that you need to type is printed in boldface type

E”.

The product will be sold with the standard 12 months warranty terms and condi­tions. Accidental damage, misuse, and extended warranties offered by retailers are
not supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing to bear the costs of early life
failure.

Product Support

Customer’s original units will be repaired but not refurbished as standard. Appoint­ed Motorola Service Hubs will perform warranty and non-warranty field service for
level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers
will perform level 4 (full component) repairs.

6881038B35 3

Introduction V. Series 60g

Customer Support

Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training should be arrange d through the local Motorola
Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number,
description, crystal frequency , and operating frequency desired.

When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.

U.S.A Outside U.S.A.

Phone: [phone] Phone: [phone]
FAX: [phone] FAX: [phone]

4 6881038B35

Level III Service Manual Specifications

Specifications

General Function Specification

Frequency Range GSM 880-915 MHz Tx (with EG SM)
Frequency Range DCS 1710-1785 MHz Tx
Frequency Range PCS 1850.2-1909.8 MHz Tx
Channel Spacing 200 kHz

Channels 174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier
Modulation GMSK at BT = 0.3
Transmitter Phase Accuracy 5 Degrees RMS, 20 Degrees peak
Duplex Spacing 45 MHz GSM, 95 MHz DCS, 80 MHz PCS
Frequency Stability ± 0.10 ppm of the downlink frequency (Rx)
Operating Voltage +3.0V dc to +4.2V dc (battery)

Transmit Current Drain 250 mA nominal at room temperature
Stand-by Current drain 6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature
Dimensions, with 500 mAh Li Ion

battery
Size (Volume) 73 cc (4.45 in
Weight 110 gm (3.9 oz), with 500 mAh battery
Temperature Range -10° C to +55° C (+15° F to +130° F)
Battery Life, 500 mAh LI Ion Battery Talk Time 108 to 159 minutes

925-960 MHZ Rx
1805-1880 MHz Rx

1930.2-1989.8 MHz Rx

+4.4V dc to +6.3V dc (external connector)

86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 in ch es x 0.95
inches)

Standby 77 to 133 hours

3

), with 500 mAh battery

All talk and standby times are approximate and depend on
network configuration, signal strength, and features selected.
Standby times are quoted as a range from DRX=2 to DRX=9.
Talk times are quoted as a range from DTX off to DTX on.

Transmitter Function Specification

RF Power Output 33 dBm nominal GSM, 30 dBm nominal DCS / PCS
Output Impedance 50 ohms nominal
Spurious Emissions -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz

Receiver Function Specification

Receive Sensitivity -106 dBm GSM, -104 dBm DCS / PCS
RX bit error rate (100k bits) Type II < 2%
Channel Hop Time 500 microseconds
Time to Camp Approximately 5-10 seconds

Speech Coding Function Specification

Speech Coding Type Regular pulse excitation / linear predictive coding with long
Bit Rate 13.0 kbps

Frame Duration 20 ms
Block Length 260 bits
Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits
Bit Rate with FEC Encoding 22.8 kbps

term prediction (RPE LPC with LTP)

6881038B35 5

Product Overview V. Series 60g

Product Overview

Motorola V. Series 60g telephones are the smallest and lightest global system for mobile
communications (GSM) general packet radio service (GPRS) wireless application
protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorpo­rates a new user interface (UI) for easier operation, allows short message service
(SMS) text messaging, and includ es personal information ma nager (PIM) function­ality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital
cellular system (DCS) 1800 MHz, and personal communications services (PCS) 1900
MHz bands.

V. Series 60g telephones support GPRS and SMS in addition to traditional circuit
switched transport technologies. GPRS, where available, provides substantial
increases in mobile data communications performance and the efficie nt use of radio
spectrum. Data transmission rates for GSM networks can potentially increase fro m
the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased
data rate is by no means the only benef it provided by GPRS. A key advantage is
the provision of a permanent virtual connection to the network. This “always on”
connection is possible because GPRS uses packet data transfer so that, for example,
email can be downloaded in “background mode.” There is no need for the user to re­connect before requesting a service, eliminating connection set-up delays and
adding convenience and immediacy to data services access. The “virtual” nature of
this connection means that network resources are not consumed during periods
when a user is not actually sending or receiving data.

Features

V. Series 60g telephones have a clam form factor. They feature an anodized aluminum
housing with titanium knuckles and have an externally viewable 96 x 16 pixel
display for ca ller identific ation and date/tim e, an internal 96 x 64 pix el display, and
the speaker located in the flip. At the top of the phone, on the right knuckle, the
service indicator (status light) changes color to show the phone’s state (incoming
call or message received, for example) at a glance. The bottom part of the clam (front
housing) contains the keypad, transceiver printed circuit board (PCB), microphone,
flex connection, external accessory connector, smart button, volume buttons, and
voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a
removable anodized aluminum back cover.

The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards
which fit into the SIM holder underne ath the batt ery. The ante nna is a fixe d stub
type antenna. Inexpensive direct connection to a computer or handhel d device vi a
RS232 or USB for data and fax calls, and fo r synchronizing phonebook entries with
TrueSync® software, can be accomplished by using the optional data cable and soft
modem.

V. Series 60 g telephones use advanced, self-contained, sealed, custom integrated circuits
to perform the complex functions required for GSM GPRS communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide variety of operational functions.

Features available in this family of telephones include:

• Lower voltage technology that provides increased standby and talk times.

• Supports 3V and 5V SIM cards.

• Extended GSM (EGSM) channels.

• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full

rate modes of transmission.

6 6881038B35

Level III Service Manual Product Overview

• Supports mobile originated / mobile terminated SMS, concatenated SMS, and

cell broadcast messages.

• Supports GPRS, circuit switched, and SMS networks.

• WAP 1.1 enabled microbrowser.

• Supports SIM Toolkit (STK), Class 2.

• Caller ID with link to phone book alerts.

• Dual tinted mirror film (TMF) displays with electroluminescent (EL) back-

lighting: internal 96x64 pixel; external 96x16 pixel.

• Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts.

• Display zoom 3 line to 2 line toggle.

• Display animation provides smooth-scrolling menus.

• PIM functionality includes: date book, message center, and 400 number phone

book with Starfish® and TrueSync® support.

• Voice activation for phonebook entries and menu shortcuts.

• Voice note voice recorder.

• iTAP™ software for predictive text entry.

• Turbo Dial® abbreviated dialing.

• Multi-language support: English, Spanish, French, and Portuguese.

• 32 alerts.

• VibraCall® silent alert.

• Data capable without PC card using RS232 or USB.

• Integrated headset jack.

• Smart button operati on.

• Hearing aid telephone interconnection system (HATIS) support.

• Anodized aluminum housing.

1

1

1

1

1

2

3

4

Speaker Dependant Voice Activation and Voice Note Recording

This feature allows voice tags to be used for voice dialing up to 20 phone numbers
in the phone book and for crea ting up to 5 voice shortcuts for menu items . The phone
must be “trained” by the voice tag being read into the phone’s memory twice bef ore
it is recognized.

Voice tags can be added to the phone’s memory using the usual name addition
methods (i.e., via the phone book menu structure or with the shortcut editor).

➧
➧

1. Network, subscription and SIM car d or service provider depende nt fe at ure. Not available in all area s.

2. Designed to synchronize with basic features of the initial rele ase of many popular Person al Information Management (PIM) software and hardw are
products.

3. Use of this function may be subjec t to var yin g Sta te and Federal laws regarding privacy of phone conversations.

4. Not compatible with all hea ring aids. Hearing aids must co nt ain a T-coil. T-coil must be ac ti va te d w hen using the phone.

The user cannot place or receive calls while adding voice tags to the phone’s memory.

Because the GSM standard does not provide the option to store voice tags onto the
SIM card, voice tags are added to the phone’s memory.

6881038B35 7

Product Overview V. Series 60g

V. Series 60g telephones also include a voice note recorder that allows up to 2 minutes of
personal messages to be recorded. This feature has a complete set of record,
playback, and management tools that make it easy to store and maintain a list of
personal memos.

Wireless Access Protocol (WAP) 1.1 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup
language (WML), which is derived from hypertext marku p language (HTML). The
request is passed to a WAP gateway which retrieves the information from the server
in standard HTML (subsequently filtered to WML) or directly in WML if available.
The information is then passed to the mobile subscriber via the mobile network.

The V. Series 60g microbrowser can be configured for baud, idle timeout, line type,
phone number, and connection type.

➧

➧

Bitmap image data will download as text. If the image is larger than the screen,
only part of the image will display.

When the user receives a call while in browser mode, the browser will pause and
allow the user to resume after completing the call.

SIM Application ToolkitTM - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows
GSM operators to customiz e the services they offer their customers, from the
occasional user who requests sports news and traffic alerts, to a high call time
business user who re ceives stock a lerts and checks flight times. Operators can now
create their own value- added services menu quickly and easily in the phone. The
customized menu will appear as the first menu and may be updated over-the-air
with new services when customers request them.

Simplified Text Entry

There are three different ways to enter text using the phone keypad :

• iTAP™ predictive text entry. Press a key to generate a character and a
dynamic dictionary uses this to build and display a set of word or name
options. The iTAP™ feature may not be avai lable on the phone in all lan­guages.

• Tap. Press a key to generate a character.

• Numeric. The keypad produces numeric characters only. For some text areas

this is the only method available; for example, phone numbers.

Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone
book. If the number matches a phone book entry, that name will be displayed. If
there is no phone book entry, the incoming pho ne number will be displ ayed. In the

8 6881038B35

Level III Service Manual Product Overview

event that no caller identification information is available, the Incoming Call
message is displayed.

➧

User must subscribe to a caller line identification service through their service
provider.

Other Features

Detailed descriptions of these and the other V.60g features can be found in the
appropriate V.60g telephone user’s guide listed in the “Related Publications”
section toward the end of this manual.

6881038B35 9

General Operation V. Series 60g

General Operati on

Controls, Indicators, and Input / Output (I/O) Connections

The V.60g telephone’s controls are located on the sides of the device and on the
keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3).
Service status is indicated by a tri-color light emitting diode (LED) located at the
top of the phone on the right knuckle (Table 1). V.60g phones have an audible
alert transducer on the top and I/O connectors , consi sting of a hea dset jack and an
accessory port, located on the top and bottom of the phone. See Figure 1.

010621o

Figure 1. V.60g Telephone Controls, indicators, and I/O

10 6881038B35

Level III Service Manual General Operation

Service Indicator

The service indicator (status light) changes color to show the user the state of the
phone as shown in Table 1, below.

Table 1. Service Indicator States

Indication State

Alternating red / green (fast) Incoming call
Flashing green In service, home system
Flashing yellow Roaming, non-home system
Flashing red (slow) No service
Flashing red (fast) Text or voicemail message received but no service
Alternating green (short) / red (long) Text or voicemail message received, home system
Alternating yellow (short / red (long) Text or voicemail message received, roaming

service

Menu Navigation

V.60g telephones are equipped with a new user-friendly interface that employs
soft keys and a 2-way scroll key to access phone functions and features. See
Figure 2.

010622o

Figure 2. V.60g Menu Navigation

6881038B35 11

General Operation V. Series 60g

“Soft keys” refer to non-labeled keys that correspond to text options displayed on
the screen. The left and right soft keys perform the function shown in the corners
of the display. The right key will usually select an option whereas the left key will
usually exit a function or return to a previous screen.

The menu key opens the initial menu structure, or allows access to a submenu
whenever appears on the screen. See Figure 4 for details of theV.60g menu
structure.

Liquid Crystal Display (LC D)

The LCD provides a high contrast b acklit display for easy readability in all light
conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of
icons, and 1 line of prompts.

Display zoom allows setting the phone’s display to show either three lines or two
lines of text plus soft key labels. Three lines of text display more information, while
two lines increase text size for improved visibility.

Display animation makes the phone’s menus move smoothly as the user sc rolls up
and down.

Turn animation off to cons erve the battery.

010623o

Figure 3. V.60g Icon Indicators

Whether a phone displays all indicators depends on the programming and services

➧

to which the user subscribes.

Figure 3 shows some common icons displayed on the LCD.

• Signal Strength Indicator. Shows the strength of the phone’s connection
with the network. Calls cannot be sent or received when the “no signal” indica-
tor is displayed.

• In Use Indicator. Appears when a call is in progress.

5

• Roam Indicator.
side the user’s home net work. When lea ving the home net work area , the pho ne
roams, or seeks another network.

12 6881038B35

Appears when the phone uses another netw ork system out -

Level III Service Manual General Operation

• Message Waiting Indicator.5 Appears when the phone receives a text mes-
sage. This is a network-dependent feature.

5

• Voice Message Waiting Indicator.

Appears when a voicemail message is

received. This is a network-dependent feature.

• Battery Level Indicator. Shows the amount of cha rge le ft in the b attery. The
more segments visible, the greater the charge. Recharge the battery as soon as
possible when the Low Battery warning message appears.

• Clock. Shows the current time.

• Menu Indicator. Indicates the user can press the menu soft k ey to open a

menu.

• Alert Setting Indicator. Shows the current selected alert. The default alert
setting is a ringer.

5. Network, subscription and SIM car d or service provider depende nt fe at ure. Not available in all area s.

6881038B35 13

General Operation V. Series 60g

User Interface Menu Structure

Figure 4 shows the V.60g telephone menu struct ure.

010624o

Figure 4. V.60g Menu Structure

Alert Settings

V.60g telephones include up to 32 preset alert tones and vibrations that can be
applied to all alert events at the same time.

➧

14 6881038B35

Pressing either volume key will mute the alert.

Level III Service Manual General Operation

Battery Fu nction

Battery Gauge

The telephone displays a battery level indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.

Battery Removal

Removing the battery causes the device t o immediately shut down and any pending
work (for example, partially entered phone book entries or outgoing messages) is
lost.

Operation

➧

G

To ensure proper memory retention, turn OFF the phone before removing the
battery. Immediately replace the old battery with a fresh battery.

If the battery is removed while receiving a message, the message will be lost.

For detailed operating instructions, refer to the appropriate User’s Guide listed in
the Related Publications section toward the end of this manual.

6881038B35 15

General Operation V. Series 60g

16 6881038B35

1 and 2

Level III Service Manual Tools and Test Equipment

6881038B35
A99

Tools and Test Equipmen t

The following table lists tools and test equipment recommended for disassembly
and reassembly of V.60g telephones. Use either the listed items or equivalents.

Table 2. General Test Equipment and Tools

Motorola Part Number

RSX4043-A Torque Driver Used to remove and replace screws

1

Description Application

—

See Table 7 Rapid Charger

0180386A82

6680388B67

6680388B01 Tweezers, plastic Used during assembly/disassembly

— Digital Multimeter, HP34401A

8102430Z04 GSM / DCS Test SIM Used to enable manual test mode

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at [phone] or
FAX [phone]; Internationally, AAD can be reached by calling [phone] or faxing [phone].

2. Not available from Motorola. To order, contact Hewlett Packard at [phone].

Torque Driver Bit T-6 Plus, Apex 440-6IP
Torx Plus or equivalent

Antistatic Mat Kit (include s 66-80387A95
antistatic mat, 66-80334B36 ground
cord, and 4 2-80385A59 wrist band)

Disassembly tool, pla sti c with flat and
pointed ends (manual opening tool)

2

Used with torque driver

Used to charge battery and to power
device

Provides protection from damage to
device ca used by electrostat ic discharg e
(ESD)

Used during assembly/disassembly of
device

Used to measure battery voltage

6881038B35 17

Disassembly V. Series 60g

Disassembly

The procedures in this section provide instructions for the disassembly of a V.60g

telephone. Tools and equi pment used for t he phone are listed in Table 2, preceding.

Many of the integrated devices used in this equipment are vulnerable to damage

G
G

Removing and Replacing the Battery Housing and Battery

E

from electrostatic discharge (ESD). Ensure adequate static protection is in place
when handling, shipping, and servicing the internal components of this equipment.

Avoid stressing the plastic in any way to avoid damage to either the plastic or
internal components.

All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.

1. Ensure the phone is turned off.

2. Press in and hold the battery housing latch as shown in Figure 5.

BATTERY

HOUSING

LATCH

BATTTERY

HOUSING

010625o

Figure 5. Removing the battery housing

18 6881038B35

Level III Service Manual Disassembly

3. Lift the battery housing completely off the phone.

4. Lift the end of the battery and remove it completely. See Figure 6.

BATTERY

E

010626o

Figure 6. Removing the battery

There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

5. To replace, Align the battery with the battery compartment so the contacts on

the battery match the battery contacts in the phone.

6. Insert the battery, printed arrow first, into the battery compartment and push

down.

7. Insert the ridge at the bott om of the battery housing into the b ase of the phone,

then push the cover down and snap it into place.

6881038B35 19

Disassembly V. Series 60g

Removing and Replacing the Subscriber Identity Module (SIM)

1. Remove the battery housing and battery as described in the procedures.

SIM HOLDER

SIM

010627o

Figure 7. Removing the SIM

2. Slide the SIM holder down (away from the antenna) to unlock and rotate to
open as shown in Figure 7.

3. Carefully lift the SIM from its holder.

4. To replace, insert the SIM into the holder, ensuring the keyed corner of the
SIM aligns with the notch molded into the holder.

5. Close the SIM holder and slide it up (toward the antenna) to lock.

6. Replace the battery and battery housing as described in the procedures.

20 6881038B35

Level III Service Manual Disassembly

Removing and Replacing the Antenna

1. Remove the battery housing and battery as described in the procedures.

2. By hand, rotate the antenna counterclockwise until loose. See Figure 8.

ANTENNA

010628o

Figure 8. Removing the antenna

3. When the antenna threads are completely disengaged, pull the antenna
straight out of the phon e to remove.

Ensure antenna threads are properly engaged before tightening to prevent damage

G

to the antenna or housing.

4. To replace, insert the threaded end of the antenna care fully into the housing
and, after ensuring the thre ads are properly engaged, rotate clockwise. Tighten
firmly by hand.

5. Replace the battery and battery housing as described in the procedures.

Removing and Replacing the Rear Chassis Assembly

This product contains static-sensitive devices. Use anti-static handling procedures

G

G

to prevent electrostatic discharge (ESD) and component damage.

1. Remove the battery housing, battery, and antenna as described in the proce­dures.

In addition to 4 screws, the rear chassis assembly is fastened with plastic catches.

These are fragile and should be released with care.

6881038B35 21

Disassembly V. Series 60g

2. Using a Torx driver with a T-6 bit, remove the 2 knuckle screws and 2
transceiver screws from the rear chassis assembly. See Figure 9.

KNUCKLE

SCREWS

TRANSCEIVER

SCREWS

010629o

Figure 9. Removing the rear chassis assembly screws

3. Locate the 2 housing catches on the sides of th e phone as shown in Figure 10.

4. Using the disassembly tool, depress the housin g catches to release the rear
chassis assembly from the front housing.

22 6881038B35

Level III Service Manual Disassembly

5. Lift the rear chassis as sembly away from the front housing to remo ve.

HOUSING

CATCH

REAR

CHASSIS

ASSEMBLY

DISASSEMBLY

TOOL

FRONT HOUSING

010630o

Figure 10. Removing the rear chassis assembly

6. To replace, carefully align rear chassis assembly with the front housing, then
press the rear chassis assembly down until the 2 housing catches engage with
the corresponding openings on the rear chassis assembly. Press the housings
together until the catches snap into place.

7. Replace the 2 knuckle screws and 2 transceiver screws and tighten securely.
Do not over tighten.

8. Replace th e antenna, battery, and battery hous ing as described in the proce­dures.

6881038B35 23

Disassembly V. Series 60g

Removing and Replacing the Transceiver Board Assembly

This product contains static-sensitive devices. Use anti-static handling procedures

G

G

to prevent electrostatic discharge (ESD) and component damage.

1. Remove the battery housing, battery, antenna, and rear chassis assembly as
described in the procedures

The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when
handling.

2. Carefully work the flat end of the disassembly tool under the flex connector
and remove the connector from the transceiver board. See Figure 11.

.

TRANSCEIVER BOARD

ASSEMBLY

FLEX CONNECTOR

DISASSEMBLY TOOL

010631o

Figure 11. Disconnecting the flex from the transceiver board

24 6881038B35

Level III Service Manual Disassembly

3. Lift the transceiver board assembly from the front ho using. See Figure 12.

DISASSEMBLY

TOOL

➧

FRONT HOUSING SPACER

GASKET

Figure 12. Removing the transceiver board assembly

4. To replace, insert the transceiver board assembly into the front housing with
the flex connector on top. Ensure the spacer gasket is correctly positioned
between the keyboard assembly and the transceiver board assembly.

Be sure the volume/smart buttons and voice button are correctly positioned in
relation to the corresponding switches on the transceiver board. Verify operation of
the buttons after replacing the transceiver board and rear chassis assembly.

5. Insert the flex connector squarely into its mating connector on the transceiver
board and press firmly until it snaps into place.

6. Replace the rear chassis assembly, antenna, battery, and battery housing as
described in the procedures.

KEYBOARD

ASSEMBLY

TRANSCEIVER BOARD

ASSEMBLY

010632o

6881038B35 25

Disassembly V. Series 60g

Removing and Replacing the Volume / Smart and Voice Buttons

1. Remove battery housing, battery, antenna, rear chassis assembly, and trans­ceiver board assembly as described in the procedures.

2. Using the plastic tweezers, lift the volume / smart buttons and the voice button
from the transceiver board assembly. See Figure 13.

TRANSCEIVER BOARD ASSEMBLY

VOICE

BUTTON

PLASTIC TWEEZERS

Figure 13. Removing the volume / smart and voice buttons

3. To replace, set the volume / smart buttons and the voice button onto the
corresponding transceiver board switches.

4. Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.

Removing and Replacing the Microphone

1. Remove the battery housing, battery, antenna, rear chassis assembly, and
transceiver board assembly as described in the procedures.

The wire leads on the microphone are easily bent or broken. Exercise care when

G

handling.

SMART / VOLUME

BUTTONS

010633o

26 6881038B35

Level III Service Manual Disassembly

TRANSCEIVER BOARD ASSEMBLY

MICROPHONE GROMMET

PLASTIC TWEEZERS

G

MICROPHONE

010634o

Figure 14. Removing the microphone

2. Using the plastic tweezers, carefully lift the microphone grommet from the
microphone as shown in Figure 14.

3. Again using the plas tic tweezers, pull the microph one straight out of its socket
on the transceive r boar d.

When replacing, do not force the microphone into its socket. The microphone is keyed
to fit only one way and will fit easily when properly aligned.

4. To replace, align the microphone with the microphone socket on the transceiver
board and press firmly into place. Be sure the microphone is seated flat against
the transceiver board.

5. Press the microphone grommet into place over the microphone.

6. Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.

6881038B35 27

Disassembly V. Series 60g

Removing and Replacing the Spacer Gasket

1. Remove battery housing, battery, antenna, rear chassis assembly, and trans­ceiver board assembly as described in the procedures.

2. Using the disass embly tool, lift the spacer gasket compl etely from the keyboard
assembly. See Figure 15.

KEYBOARD ASSEMBLY

SPACER GASKET

FRONT HOUSING

DISASSEMBLY TOOL

010636o

Figure 15. Removing the spacer gasket

3. To replace, position the spacer gasket so th e alignment pins on the spacer
gasket line up with the alignment holes on the keyboard assembly. Pres s the
spacer gasket into place, ensuring it is fla t against the keyboard assembly.

4. Replace the transceiver board assembly, rear chassis assembly, antenna,
battery, and battery housing as described in the procedures.

28 6881038B35

Level III Service Manual Disassembly

Removing and Replacing the Keyboard Assembly

1. Remove battery housing, battery, antenna, rear chassis assembly, transceiver
board assembly, and spacer gasket as described in the procedures.

2. Using the dis assembly tool, carefully lift the k eyboard assembly f rom the front
housing. See Figure 16.

KEYBOARD ASSEMBLY

FRONT

HOUSING

ALIGNMENT POST,

DISASSEMBLY TOOL

Figure 16. Removing the keyboard assembly

3. To replace, position the keyboard assembly so its alignment holes line up with
the posts on the f ront housing. Firmly press the keyboard a ssembly into place
in the front housing.

4. Replace the spacer gasket, transceiver board assembly, rear chassis assembly,
antenna, battery, and battery housing as described in the procedures.

ALIGNMENT HOLE

2 PLACES

010639o

6881038B35 29

Disassembly V. Series 60g

Removing and Replacing the Keypad

1. Remove the battery housing, battery, antenna, rear chassis assembly, trans­ceiver board assembly, spacer gasket, and keyboard assembly as described in
the procedures.

2. Lift the keypad from the front housing as shown in Figure 17.

KEYPAD

DISASSEMBLY TOOL

Figure 17. Removing the keypad

3. To replace, insert the keypad into the front housing, ensuring the keys align
properly with the openings in the front housing.

4. Replace the keyboard assembly, spacer gasket, transceiver board assembly,
rear chassis assembly, antenna, battery, and battery housing as described in
the procedures.

FRONT HOUSING

010640o

30 6881038B35

Level III Service Manual Disassembly

Removing and Replacing the Flip Assembly

1. Remove the battery housing, battery, antenna, rear chassis assembly, trans­ceiver board, spacer gasket, keyboard assembly, and keypad as described in
the procedures.

The flex is fragile and easily damaged. Be very careful when passing the flex through

G

the front housing opening.

2. Lift the front housing from the flip assembly being careful to not damage the
flex attached to the flip assembly.

FRONT

HOUSING

FLEX

KNUCKLE

POST

FRONT HOUSING

OPENING

FLIP ASSEMBLY

010641o

Figure 18. Removing the flip assembly from the front housing

When installing a new flip assembly, do not remove the transparent protective film

G

6881038B35 31

from the lenses. This film prevents damage to the lenses during service and
handling. It is to be removed only by the end user.

Disassembly V. Series 60g

3. To replace, route the flex through the front housing ope ning and press the front
housing firmly onto the knuckle pos ts. Be sure the front housing is flat agains t
the flip assembly.

4. Replace the keypad, keyboard assembly, spacer gasket, transceiver board
assembly, rear chassis assembly, antenna, battery, and battery housing as
described in the procedures.

There are no Level 1 and 2 serviceable parts inside the flip assembly. The flip

G

assembly must be replaced as a complete assembly.

32 6881038B35

Level III Service Manual Subscriber Identity Module (SIM) and Identification

Subscriber Identity Module (SIM) and Identification

SIM Card

A SIM is required to access the existing local GSM network, or remote networks
when traveling (if a roaming agreement has been made with the provider).

The SIM contains:

• All the data necessary to access GSM services.

• The ability to store user information such as phone numbers.

• All information required by the network provider to provide access to the net-

work.

Personality Transfer

A personality trans fer is required w hen a pho ne is exp ress exchan ged or whe n the
main board is replaced. Personality transfers reproduce the customer's original
personalized details such as menu and stored memory such as phone books, or even
just program a unit with basic user information such as language selection. V.60g
telephones use TrueSync ® synchronization software to effect a personality transfer.

Identification

Each Motorola GSM device is labeled with a variety of identifying numbers. The
following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The Mechanical Serial Number (MSN) is an individual unit identity number and
remains with the unit throughout the life of the unit.

The MSN can be used to log and track a unit on Motorola's Service Ce nter Database.
The MSN is divided into 4 sections as shown in Figure 19.

MSN 10 Digits

3 Digits 1 Digit 2 Digits 4 Digits

APC DC DC SNR

Account Product Code

i.e. StarTAC Phone130

TM

Figure 19. MSN Label breakdown

Distribution Center
i.e. Easter Inch

Date Code: Year and
Month of Shipment

Unit's individual serial
number

000807a

6881038B35 33

Subscriber Identity Module (SIM) and Identification V. Series 60g

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individ­ual number unique to the PCB and is s tored within the unit's memory. The following
diagram illustrates the various parts of this number.

IMEI 16 Digits

6 Digits 2 Digits 6 Digits 2 Digits

TAC FAC SNR IU

Type Approval Code Distribution Center

factory code

Individual PCB Serial
Number

Internal Use - spare
digits

000808o

Figure 20. IMEI Label breakdown

Other label number configurations present are:

• TRANSCEIVER NUMBER: Identifies the product type. Norma lly the SWF

number. (i.e. V100).

• PACKAGE NUMBER: Identifies the equipment type, mode, and language in

which the product is shipped.

34 6881038B35

Level III Service Manual Troubleshooting

Troubleshooting

Manual Test Mode

Motorola V.60g telephones are equipped with a manual test mode capability. This
allows service personnel to verify functionality and perform fault isolation by
entering keypad commands.

To enter the manual test command mode, a GSM / DCS test SIM must be used.

1. Press , to turn the phone OFF.

2. Remove the battery as described in the procedures.

3. Remove the customer’s SIM card from the phone as described in the proce ­dures.

4. Insert the test SIM into the SIM slot.

5. Replace the battery as described in the procedures.

6. Press , to turn the phone ON.

Manual Test Mode Commands

Table 3. Manual Test Commands

Key Sequence Test Functio n/Nam e Remarks

<Menu>048263* Enter manual test mode

“End” Key Exit manual test mode

54* Suspend Required for all Test Mode Operations
0*0*0 Select tone 0
0*0*1 Select tone 1
0*0*2 Select tone 2
0*0*3 Select tone 3
0*0*4 Select tone 4
0*0*5 Select tone 5
0*0*6 Select tone 6
0*0*7 Select tone 7
0*0*8 Select tone 8
0*0*9 Select tone 9
0*1*X Disable tone X
3*0*1 Enable vibrator
3*0*0 Disable vibrator
5*0*0 Set audio level 0
5*0*1 Set audio level 1
5*0*2 Set audio level 2
5*0*3 Set audio level 3
5*0*4 Set audio level 4
5*0*5 Set audio level 5
5*0*6 Set audio level 6
5*0*7 Set audio level 7

6881038B35 35

Troubleshooting V. Series 60g

Table 3. Manual Test Commands (Continued)

Key Sequence Test Functio n/Nam e Remarks

5*0*8 Set audio level 8

5*0*9 Set audio level 9
5*0*10 Set audio level 10
5*0*11 Set audio level 11
5*0*12 Set audio level 12
5*0*13 Set audio level 13
5*0*14 Set audio level 14
5*0*15 Set audio level 15

6*2*2*0*0 Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute
6*4*6*0*0 Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute

10*0*3 Set band GSM 900
10*0*4 Set band DCS 1800
10*0*5 Set band PCS 1900
10*0*6 Set dual band GSM 900 / 1800
10*1*0 Read band 3= GSM 4= DCS 5= PCS 6 =GSM /DCS

18*0 Initialize non-volatile memory (Master Reset)

18*1 Initialize non-volatile memory (Master Clear)
55*2*001 Test Display. All pixels ON
55*2*000 Test Display. All pixels OFF
55*2*002 Test Display. Checkerboard pattern A
55*2*003 Test Display. Checkerboard pattern B
55*2*004 Test Display. Border pixels ON

*#06# IMEI Check No Test Mode Required

Phone Set up -->
Phone Status -->

Other

Information

Flex Version / Technology / S-W Version / Readiness Status No Test Mode Required

36 6881038B35

Level III Service Manual Troubleshooting

Troubleshooting Chart

Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

1. Telephone will not turn on or stay on. a) Battery either discharged or

2. Telephone exhibits poor reception or
erratic operation such as calls frequently
dropping or weak or distorted audio.

3. Display is erratic, or provides partial or
no display.

defective.

b) Battery connectors open or
misaligned.

c) Transceiver board assembly
defective.

d) keyboard assembly failure. Replace the keyboard assembly. Temporarily

a) Antenna assembly defective. Check to make sure that the antenna pin is

b) Transceiver board assembly
defective.

a) Transceiver board connections
faulty.

b) Flip assembly defective. Temporarily replace the flip assembly with a

c) Transceiver board assembly
defective.

Measure battery voltage across a 50 ohm (>1
Watt) load. If the battery voltage is <3.25 Vdc,
recharge the battery using the appropriate
battery charger. If the battery will not recharge,
replace the battery. If battery is not at fault,
proceed to b.

Visually inspect the battery connectors on both
the battery and the telephone. Realign and, if
necessary, either replace the battery or refer to
a Level 3 Service Center for the battery
connector replacement. If battery connectors
are not at fault, proceed to c.

Remove the transceiver board assembly.
Substitute a known good assembly and
temporarily reassemble the unit. Depress the
PWR button; if unit turns on and stays on,
disconnect the dc po wer s ource and reas sembl e
the telephone with the new transceiver board
assembly. Verify that the faul t ha s been cleared.
If the fault ha s not been cleared then proceed to
d.

connect a +3.6 Vdc supply to the battery
connectors. Depress the PWR button. If unit
turns on and stays on, disconnect the dc power
source and reassemble with the new keyboard
assembly.

properly connected to the transceiver board
assembly. If connected properly, substitute a
known good antenna. If the fault is still present,
proceed to b.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Remove re ar cha ss is as sem b ly from unit, check
general
condition of fle xib le printed cab le (fle x). If the fle x
is good, check that the flex connector is fully
pressed down. If not, check connector to
transceiver board connections. If faulty
connector, replace the transceiver board
assembly. If connector is not at fault, proceed to
b.

known good asse mb ly. If fault ha s been cleare d,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

6881038B35 37

Troubleshooting V. Series 60g

Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Contd.)

SYMPTOM PRO ABLE CAUSE VERIFICATION AND REMEDY

4. Incoming call alert transducer audio
distorted or volume is too low.

Faulty transceiver board assembly. Replace the transceiver board assembly (refer

to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

5. Telephone transmit audio is weak.
(usually indicated by called parties
complaining of difficulty in hearing voice).

6. Receive audio from earpiece speaker is
weak or distor ted.

7. Telephone will not recognize or accept
SIM.

a) Microphone connections to the
transceiver board assembly defective.

b) Microphone defective. Gain access to microphone. Disconnect and

c) Transceiver board assembly
defective.

a) Connections to or from transceiver
board assembly defective.

b) Flip assembly defective. Temporarily replace the flip assembly with a

c) Antenna assembly defective. Check to make sure the antenna is installed

d) Transceiver board assembly
defective.

a) SIM defective. Check the SIM contacts for dirt. Clean if

b) Flip assembly defective. Temporarily replace the flip assembly with a

c) Transceiver board assembly
defective.

Gain access to the microphone as described in
the procedures. Check connections. If connector
is faulty proceed to c; if the connector is not at
fault, proceed to b.

substitute a known good microphone. Place a
call and verify improvement in transmit signal as
heard by called party. If good, reassemble with
new microphone. If microphone is not at fault,
reinstall original microphone and proceed to c.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Gain access to the transceiver board assembly
as described in the procedures. Check flex and
the flex connector from the flip assembly to the
transceiver board assembly. If flex is at fault,
replace flip assembly. If flex connector is at fault,
proceed to d. If connection is not at fault,
proceed to b.

known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.

correctly. If the antenna is installed correctly,
substitute a known good antenna assembly. If
this does not clear the fault, reinstall the original
antenna assembly and proceed to d.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble with the new transceiver board
assembly.

necessary and check if fault has been cleared. If
the contacts are clean, insert a known good SIM
into the telephone. Power up the unit and
confirm that the SIM has been accepted. If the
fault no longer exists, replace the defective SIM.
If the SIM is not at fault, proceed to b.

known good assembly. If fault has been cleared,
reassemble with the new flip assembly. If fault
not cleared, proceed to c.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

38 6881038B35

Level III Service Manual Troubleshooting

Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY

8. Phone does not sense when flip is
opened or closed (usually indicated by
inability to answer incoming calls by
opening the flip, or inability to make
outgoing ca lls).

9. Vibrator feature not functioning. Transceiver board assembly defective. Replace the transceiver board assembly (refer

10. Internal Charger not working. Faulty charger circuit on transceiver

a) Flip assembly defective. Temporarily replace the flip assembly with a

b) Transceiver board assembly
defective.

board assembly.

known good asse mb ly. If fault ha s been cleare d,
reassemble with the new flip assembly. If fault
not cleared, proceed to b.

Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Test a selection of batteries in th e re ar p ocket of
the desktop charger. Check LED display for the
charging indications. If these are charging
properly, then the internal charger is at fault.
Replace the transceiver board assembly (refer
to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

11. Real Time Clock resetting when
standard battery is removed.

12. No or weak audio when using headset. a) Headset not fully pushed home. Ensure the headset plug is fully seated in the

Lithium button cell in the displa y board
may be depleted.

b) Faulty jack socket on transceiver
board assembly.

Refer service to a Level 3 service center for
replacement.

jack socket. If fault not cleared, proceed to b.
Replace the transceiver board assembly (refer

to 1c). Verify that the fault has been cleared and
reassemble the unit with the new transceiver
board assembly.

Programming: Software Upgrade and Flexing

Contact your local technica l support engineer for i nformation about equipment and
procedures for flashing and flexing.

6881038B35 39

Troubleshooting V. Series 60g

40 6881038B35

Level III Service Manual Part Number Charts

Part Number Charts

The following charts are provided as a reference for the parts associated with
V.60g telephones.

Related Publications

Motorola V.series™ 60g Wireless Phone Reference Guide, English 6809435A89

6881038B35 41

Part Number Charts V. Series 60g

Exploded View Diagram

11

1

12

2

3

4
5

6

7

8

9

10

Figure 21. Exploded view diagram

13

14

15

16

17

010642o

42 6881038B35

Level III Service Manual Part Number Charts

Exploded View Parts List

Table 5. Exploded View Parts List

Item

Number

1 1587623K08 Front housing 10 Se e Table 7 B atte ry housing
2 0187969K03 Keyboard assembly 11 0187985K09 Flip assembly
3 3887988K03 Volume / smart button 12 See Table 6 Keypad
4 0587988K01 M icrophone grommet 13 2687960K03 Spacer gasket
5 See Note 1 Transceiver board assembly 14 8589243L05 Antenna
6 5087974K01 Microphone 15 3887987K03 Voice button
7 0187514L19 Rear chassis assembly 16 0387791L01 Screw, knuckle (2)
8 0387790L04 Screw, transceiver (2) 17 3888329L01 RF plug
9 See Table 7 Battery

Notes: 1. Not available as spares in EMEA Service markets.

Motorola Part

Number

Description

Item

Number

Motorola Part

Number

Description

E

There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.
Replace only with the same type of battery or equivalent as recommended by the
battery manufacturer. Dispose of used batteries according to the manufacturer’s
instructions.

6881038B35 43

Part Number Charts V. Series 60g

Model-dependent Part Numbers

Table 6. Model-dependent Part Numbers

Item

Number

12 Keypad, English 3887961K02
12 Keypad, Simple Chinese 3887961K03
12 Keypad, Complex Chinese 3887961K04

Part Description Part Number

Accessories

Table 7. Accessories

Part Description Part Number

Battery, slim, Li Ion, 500 mAh SNN5717
Battery, high performance, Li Ion, 800 mAh SNN5705
Battery, extra capacity Li Ion, 1100 mAh SNN5706
Battery housing, slim battery SYN9072
Battery housing, high performance battery SYN8359
Battery housing, extra capacity battery SYN8360
Mid-Rate travel charger SPN4950
Adapter, travel charger, Euro plug SYN7456
Adapter, travel charger, UK plug SYN7455
Adapter, travel charger, Aus/NZ plug SYN8127
Adapter, travel charger, Indian (5 Amp) plug SYN7461
Adapter, travel charger, Korean plug SYN7460
Desktop charger, dual pocket SPN4772
Vehicle power adapter SYN7818
Car kit, easy install SYN8597
Car kit, pro install S8780
Headset, FM stereo radio SYN8609
Headset, send / end button SYN8419
Headset, retractabl e SYN8284
Neckloop, hands-free (compatible with T-coil hearing aids) SYN7875
Speaker, hands-free clip-on SYN8610
Desktop station, hands-f ree SYN8596
Data kit, USB 98326
Data kit, serial multi-connect 98320
Data kit, serial multi-connect for Palm™ III/V 98321
Carry case, leather SYN8463
Holster SYN8454

44 6881038B35

Part Ref Part Number Part Description Part Ref Part Number Part Description

A

A

T

A

R

A

T

R

R

R

R

A

A

R

V

t

V.60g L3 Parts Lis

10 3989013L02
A11 0987796L01
AL900 5087951K01 SPKR Q942 4809579E49 SI6467DQ

CR1948 4809948D18 SMS05 Q944 4809939C39 EMD9T2
CR200 4809877C09 BB555 Q946 4809579E33 SI6963DQ
CR201 4809877C10 BB659 SH2 2688686K04 SHIELD
CR806 4809118D02 LNJ115W8P0MT SH3 2688402K04 SHIELD
CR850 4808612Y01 RB751V-40 SH4 2688404K04 SHIELD
CR901 4813833B10 MBR0530T1 SH5 2688403K04 SHIELD
CR902 4813833B10 MBR0530T1 SH825 2609827G10 DOG HOUSE
CR903 4809924D18 RB520S-30 SH826 2609827G10 DOG HOUSE
CR932 4809653F07 MBRM120ET3 SH827 2609827G10 DOG HOUSE
CR940 4809653F07 MBRM120ET3 SH900DNP 2687960K03 LOGIC SH
CR950 4808612Y01 RB751V-40 SMART 4087635K01 DWN

D510 4809948D13 BA892 U10 5109572E38
D545 4809948D13 BA892 U100 5113814A15 RF FE IC
D701 4809606E02 DAN222

DWN 4087635K01 DWN U120 5109522E74 NC7ST08

FL100 9103769S05 FILTE
FL101 9109069E04 FILTE
FL102 9109239M12 FILTE
FL103 9109450C06 FILTE
FL104 9109487U02 IF SAW U400 5109923D50 PAC
FL200DNP 9188695K02 Intarsia U500 5109730C47 GSM PA

J650 0987837L02 HEADSET JACK 5pins U550 5109730C48 DCS P
J651 0985622G01 MIC CON U702 5109509A36 KM616FR4010
J800 0987816K04 BD-BD CON U703 5109509A39 CY62137V18
J825 0987817K01 DISPLAY CON 22 pin U850DNP 5162852A33 IrD
J850 0987636K05 CE BUS CON U855 5162852A59 MUX SW
J851 3987522K03 BATTERY CON U856 5162852A59 MUX SW
J890 3987955K02 SIM CON U857 5162852A59 MUX SW

M810 5987947K02 VIBRATO

Q151 4809527E30 27E30 U859DNP 5109522E53 NC7SZ125
Q200 4809527E24 27E24 U900 5109879E83 GCAP3 Rev 2.6S
Q201 4809579E48 FDC6306P U901 5109731C32 OVIC IC
Q203 4809579E48 FDC6306P UP 4087635K01 DWN
Q204 4809579E39 FDG6323L VA 4087635K01 DWN
Q403 4809939C35 EMT5 VR1948 4809788E06 UDZTE-176.8B
Q404 4809939C34 EMB10 VR802 4809788E06 UDZTE-176.8B
Q405 4809939C34 EMB10 VR825 4809788E06 UDZTE-176.8B
Q406 4809939C34 EMB10 VR826 4809788E06 UDZTE-176.8B
Q410 4809939C32 EMH4 VR827 4809788E06 UDZTE-176.8B
Q450 4809579E49 SI6467DQ VR828DNP 4809788E06 UDZTE-176.8B
Q451 4809940E02 DTC114YE VR829DNP 4809788E06 UDZTE-176.8B
Q530 4809527E26 2SC5081 VR940 4809788E06 UDZTE-176.8B
Q901 5109817F45 FET VS1845 4809948D18 SMS05

NT CONTAC
NT SWITCH Q938 4809579E29 SI3443

Q932 4809579E29 SI3443

C_717

U110 5109522E74 NC7ST08

U201 5109879E91 Magic DM
U202 5109522E73 NC7WZ08K
U300 4809283D85 HDI RX VCO
U350 4809283D92 HDI TX VCO

U858 5162852A59 MUX SW

VS1946 4809948D18 SMS05
VS1947 5109962C20 USB Buffer
VS1949 4809948D18 SMS05

Y200 4809612J35 26 MHz
Y900 4809995L05 CC4

45

00DNP .. DNP

00DNP00001 RES, DNP
00DNP00002 RES, DNP
00DNP00037 RES, DNP
00DNP00038 IDCTR, DNP
00DNP00043 CAP, DNP
00DNP00399 IDCTR, DNP
00DNP11111 CAP, DNP
0609175L02 RES, .250
0609591M37 RESNET 10K
0609591M45 RESNET 47K
0613744L11 RES, .24
0660076S01 RES, 0 OHM 30x60
0662057M01 RES, 0 OHM
0662057M02 RES, 1 OHM
0662057M14 RES, 3.3
0662057M19 RES, 5.1
0662057M26 RES, 10
0662057M32 RES, 18
0662057M34 RES, 22
0662057M38 RES, 33
0662057M42 RES, 47
0662057M43 RES, 51
0662057M46 RES, 68
0662057M50 RES, 100
0662057M54 RES, 150
0662057M58 RES, 220
0662057M62 RES, 330
0662057M68 RES, 560
0662057M70 RES, 680
0662057M74 RES, 1K
0662057M76 RES, 1.2K
0662057M78 RES, 1.5K
0662057M82 RES, 2.2K
0662057M83 RES, 2.4K
0662057M84 RES, 2.7K
0662057M86 RES, 3.3K
0662057M88 RES, 3.9K
0662057M90 RES, 4.7K
0662057M91 RES, 5.1K
0662057M92 RES, 5.6K
0662057M93 RES, 6.2K
0662057M98 RES, 10K
0662057N03 RES, 15K
0662057N06 RES, 20K
0662057N07 RES, 22K
0662057N09 RES, 27K
0662057N11 RES, 33K
0662057N13 RES, 39K
0662057N15 RES, 47K
0662057N19 RES, 68K
0662057N23 RES, 100K
0662057N32 RES, 240K
0662057N33 RES, 270K
0662057N34 RES, 300K

46

0662057N35 RES, 330K

A

A

A

0662057N39 RES, 470K
0662057N47 RES, 1MEG
0687874L02 RES, .1
0688783L01 RES, .24
0809084T38 CAP, .0033UF
0809084T40 CAP, .0047UF
0985622G01 CONN_J MIC CON
0987636K03 CONN_J CE BUS CON
0987636K05 CONN_J CE BUS CON
0987796L01 CONN_J

NT SWITCH
0987816K02 CONN_J BD-BD CON
0987816K04 CONN_J BD-BD CON
0987817K01 CONN_J DISPLAY CON 22 pin
0987817K02 CONN_J DISPLAY CON 16 pin
0987850K04 CONN_J HEADSET JACK
0987984K01 CONN_J
0987984K02 CONN_J

NT SWITCH

NT SWITCH
0987837L02 CONN_J HEADSET JACK 5pins
0989958K01 CONN_J DISPAY SAPPH
2104801Z01 CAP, 0.5PF
2104801Z08 CAP, 1.2PF
2104801Z09 CAP, 1.3PF
2104801Z11 CAP, 1.6PF
2104801Z17 CAP, 3.0PF
2109622N01 CAP, 560PF
2113740F12 CAP, 2.4PF
2113740F14 CAP, 3PF
2113740F15 CAP, 3.3PF
2113740F17 CAP, 3.9PF
2113740F31 CAP, 15PF
2113740F35 CAP, 22PF
2113740F58 CAP, 200PF
2113740F59 CAP, 220PF
2113740F61 CAP, 270PF
2113740F65 CAP, 390PF
2113740F67 CAP, 470PF
2113741F28 CAP, 1300PF
2113743E03 CAP, .015UF
2113743E20 CAP, 0.1UF
2113743F16 CAP, 1UF
2113743L05 CAP, 330PF
2113743L17 CAP, 1000PF
2113743L19 CAP, 1200PF
2113743L21 CAP, 1500PF
2113743L33 CAP, 4700PF
2113743L41 CAP, .01UF
2113743M24 CAP, 0.1UF
2113743N03 CAP, 1PF
2113743N05 CAP, 1.2PF
2113743N07 CAP, 1.5PF
2113743N08 CAP, 1.6PF
2113743N10 CAP, 2.2PF
2113743N12 CAP, 2.7PF
2113743N13 CAP, 3.0PF

47

2113743N14 CAP, 3.3PF
2113743N16 CAP, 3.9PF
2113743N18 CAP, 4.7PF
2113743N19 CAP, 5.1PF
2113743N20 CAP, 5.6PF
2113743N24 CAP, 8.2PF
2113743N26 CAP, 10PF
2113743N27 CAP, 11PF
2113743N28 CAP, 12PF
2113743N30 CAP, 15PF
2113743N34 CAP, 22PF
2113743N36 CAP, 27PF
2113743N38 CAP, 33PF
2113743N40 CAP, 39PF
2113743N42 CAP, 47PF
2113743N44 CAP, 56PF
2113743N50 CAP, 100PF
2113743N52 CAP, 120PF
2113743N54 CAP, 150PF
2113928A01 CAP, 1.0UF
2113928C03 CAP, 1.0UF
2113928C04 CAP, 4.7UF
2113928J08 CAP, 10UF
2113928N01 CAP, 0.1UF
2113928P04 CAP, 1.0UF
2113928V08 CAP, 10UF
2309121D10 CAPP, 33UF
2311049A58 CAPP, 10UF
2311049A89 CAPP, 22UF
2387328L01 CAPP, 33UF
2387328L02 CAPP, 33UF
2404554Z27 IDCTR, 8.2UH
2409134J27 IDCTR, 100MH
2409154M01 IDCTR, 1.0NH
2409154M04 IDCTR, 1.8NH
2409154M05 IDCTR, 2.2NH
2409154M09 IDCTR, 4.7NH
2409154M10 IDCTR, 5.6NH
2409154M11 IDCTR, 6.8NH
2409154M12 IDCTR, 8.2NH
2409154M13 IDCTR, 10.0NH
2409154M15 IDCTR, 15.0NH
2409154M17 IDCTR, 22.0NH
2409154M19 IDCTR, 33.0NH
2409154M20 IDCTR, 39.0NH
2409154M60 IDCTR, 5.6NH
2409154M86 IDCTR, 6.8NH
2409646M03 IDCTR, 5.6NH
2409646M04 IDCTR, 6.8NH
2409646M05 IDCTR, 8.2NH
2409646M09 IDCTR, 18NH
2409646M13 IDCTR, 39NH
2409646M85 IDCTR, 22NH
2409646M87 IDCTR, 33NH
2409646M94 IDCTR, 47NH

48

2409646M95 IDCTR, 39NH

A

A

A

A

A

A

A

A

A

A

T

A

z

2409646M96 IDCTR, 68NH
2409646M97 IDCTR, 82NH
2503778K07 IDCTR, 15UH
2503778K12 IDCTR, 47NH
2609827G10 SHIELD DOG HOUSE
2687960K03 SHIELD LOGIC SH
2888196K01 SMART CON
2688402K03 SHIELD SHIELD
2688402K04 SHIELD SHIELD
2688403K02 SHIELD SHIELD
2688403K04 SHIELD SHIELD
2688404K03 SHIELD SHIELD
2688404K04 SHIELD SHIELD
2688686K03 SHIELD SHIELD
2688686K04 SHIELD SHIELD
2880001S07 CONN_P HEADER
2880001S10 CONN_P HEADER
3987522K02 CONTACT BATTERY CON
3987522K03 CONTACT BATTERY CON
3987955K01 CONTACT SIM CON
3987955K02 CONTACT SIM CON
3988742L01
3989006K01
3989006K03
3989013L01
3989013L02

NTENNA
NTENNA
NTENNA
NTENNA
NTENNA

NT CONTACT

NT CONTACT

NT CONTACT

NT CONTACT

NT CONTACT
4087635K01 SWITCH DWN
4808612Y01 RB751V-40 RB751V-40
4809118D02 LNJ115W8P0M

LNJ115W8P0MT
4809283D63 83D63 RX VCO
4809283D65

TXN1007A TX VCO
4809283D84 TX VCO HDI TX VCO
4809283D85 RX VCO HDI RX VCO
4809283D92 TX VCO HDI TX VCO
4809527E24 27E24 27E24
4809527E26 2SC5081 2SC5081
4809527E30 27E30 27E30
4809579E29 SI3443 SI3443
4809579E33 SI6963DQ SI6963DQ
4809579E35 FDG6301N FDG6301N
4809579E39 FDG6323L FDG6323L
4809579E48 FDC6306P FDC6306P
4809579E49 SI6467DQ SI6467DQ
4809579E52 FDZ204P FDZ204P
4809606E02 DAN222T DAN222T
4809612J35 XTAL 26 MH
4809653F07 MBRM120ET3 MBRM120ET3
4809788E06 UDZTE-176.8B UDZTE-176.8B
4809877C09 BB555 BB555
4809877C10 BB659 BB659
4809924D18 RB520S-30 RB520S-30
4809939C31 EMD3 EMD3
4809939C32 EMH4 EMH4
4809939C34 EMB10 EMB10

49

4809939C35 EMT5 EMT5

A

A

A

A

A

A

A

z

4809939C39 EMD9T2R EMD9T2R
4809940E02 DTC114YE DTC114YE
4809948D12 BAR_63-02W BAR_63-02W
4809948D13 BA892 BA892 48D39
4809948D18 SMS05 SMS05
4809995L05 CC4V CC4V
4809995L10 CC4V CC4V
4813833B10 MBR0530T1 MBR0530T1
4887611L01 IFR7555 IFR7555
5087951K01 SPKR SPKR
5109509A36 KM616FR4010 KM616FR4010
5109509A39 CY62137V18 CY62137V18
5109522E52 TC7SET32FU TC7SET32FU
5109522E53 NC7SZ125 NC7SZ125
5109522E73 NC7WZ08K NC7WZ08K
5109522E74 NC7ST08 NC7ST08
5109572E38

C_717

C_717
5109730C38 UPG2117G, GSM P
5109730C39 UPG2118K, DCS P
5109730C47 NEC 2000-2 GSM P
5109730C48 NEC 2000-3 DCS P
5109731C32 MC33645 OVIC IC
5109817F31 PST995PUR PST995PUR
5109817F45 nn FET
5109817F50 SP6680 Charge pump
5109841C63 nn Patriot RAM2.1 17x17
5109879E50 79E50 Magic DM
5109879E62 GCAP3 GCAP3 Rev 2.0
5109879E73 GCAP3 GCAP3 Rev 2.4
5109879E82 GCAP3 GCAP3 Rev 2.4S
5109879E83 GCAP3 GCAP3 Rev 2.6S
5109879E91 79E91 Magic DM
5109923D50 23D50 PAC
5109944C42 MC13709 RF FE IC
5109962C20 STF202_22 USB Buffer
5113814A15 MC13709 RF FE IC
5162852A33 HSDL3202 IrD
5162852A59 MAX4599EXT MUX SW
5195015D07 Patriot GROM3
5199443A01 43A01 FLASH
5199471C03 Patriot GROM2
5199470C03 Patriot GROM2 13x13
5199491A01 Flash 64Mbit Whitecliff
5199494A01 Flash 32Mbit Whitecliff
5987947K01 MOTOR VIBRATOR
5987947K02 MOTOR VIBRATOR
9103769S04 69S04 FILTER
9103769S05 69S04 FILTER
9109069E04 SAFC1842 FILTER
9109239M05 F6CE FILTER
9109239M12 F6CE FILTER
9109450C06 50C06 FILTER
9109487U02 400MH

IF SAW

9188695K02 RCC012_01 Intarsia

50

PT09LVLA03 CONN_J, CONNECTOR

2

PT51BTNA17 TNA17 Patriot 13X13
PT51LVLA06 VLA06 PGA Socket
PT51LVLA95 VLA95 FET
PT51PLTA16 LTA16 Patriot 17X17
SHORT_RES040

SHORT SHORT

51

V.60g - BLOCK DIAGRAM (pg. 1/2)

A10

Mech. Ant Switch

U10 / RX

GSM

DCS

PCS

A11

V1 V2

V3 V4

011

0

0

0

0

0

0

0

N_GSM_EXC_SW

2

DCS/PCS

16

GSM

4

GSM_EXC_SW

TX FRQ. RANGE

EGSM: 880-915Mhz

DCS: 1710-1785MHz

PCS:1850-1910MHz

0

1

V1

V2

RF_IN

U10 / TX

GSM

DCS

PCS

DCS_SW

1

2

N_DCS_SW

U400

1

V3

V4

RF DET

-

+

COMP.

9

8

V1 V2 V3

1

0

0

1

0

1

7

9

U10

12

14

PAC_275

PAC

BUFFER

AMP

B+

1,5V - 3,2V

1

FILTER

N_GSM_SEL

DP_MOD

RF_V2

Osc.

discrete

circuty

Q200

B

Q151

4

D2

5

S1

2

S2

6

D1

LP

5V

RVCO

N_DCS_SEL

RF_V1

C

G2

Q201

G1

800MHz

C

SW_VCC

3

B+

1

E9

PLL

C8

A7

STEP

ATT.

C7

C6

F1

H1

H2

H7, C8, J1

C1

A1
B1

A3

A8

F9
C4

A4

HPF

B5

A9

SWITCH

REG.

PHASE

DET

Divider

PLL

DEMODULATION

SUPER

FILTER

AFC

LOGIC

CONTROL

MODULATION

2

1

400MHz

Prog.

Divider

200KHz

REF.

U201
MAGIC

GPRS_TX

RXI

RXQ

PHASE
DET

Divider

200KHz

13MHz

MUX

Startup

Ref.

1 /2

REF. OSC.

26 MHz

INTER

FACE

TXI

TXQ

RX

SPI

SPI

TX

SPI

SCLK_OUT

F7

SDFS

G9

SDRX

G8

8 Bits GPRS_TX - LOW

10 Bits GPRS_TX - HIGH

G1

J7

13MHz VCO

H9, J9

MAGIC_13MHz

J6

G6

CLK_SELCT

E1

Y200

MQSPI_CS

G5

MQSPI_CLK

H4

DX1

J3

( SDTX ) BDX

J2

( TX_CLK ) BCLKX

G7

VRef

26MHz

FL200

BCLKR

BFSR

BDR

CR201

to Patriot

from Patriot

from Patriot

to Patriot

V4

0

0

0

0

0

0

4 5

3,14

+
SAT.
DET.

RX MID CHANNELS

GSM: CH 62 -- 947,4 MHz

EGSM: CH 37 -- 942,4Mhz

DCS: CH 700 -- 1842,8MHz

PCS: CH 661 -- 1960MHz

1805-1880MHz

FL101

1930-1990MHz

18

16

FL102

13

925-960MHz

FL103

PWR_CTL

­+

INTEGR.

-

76 1110

1805-1990MHz

U100

20

12 9

PA_B+

U500

6-9

PA_B+

U550

7-10

N_GSM_EXC_EN

FL100

24

3

4

2,5

7

23 6

N_GSM_SEL

1022

RVCO

RX_EN

N_DCS_SEL

B+

2,3,6,7

1,5,8

Q450

1

20

14

12

GSM_PWR_CTL

15

16

DCS/PCS

2

4

DCS_PCS_PWR_CTL

4

5

Q410 Q410

3

4

GSM

16

17

GSM_EXC_EN

20

19

1

2

6

400 MHz

2

1

FL104

5

RF_V2

B

C

Q451 DM_CS

E

D510

D545

TX VCO MID CHANNELS

GSM: CH 62 -- 902,4MHz
EGSM: CH 37 -- 897,4Mhz

DCS: CH 700 -- 1747,8MHz

PCS: CH 661 -- 1880MHz

GSM_EXC_EN

TX VCO FRQ. RANGE

EGSM: 880-915Mhz

DCS: 1710-1785MHz

PCS:1850-1910MHz

EXC_EN

C

C B

Q530

RX VCO MID CHANNELS

GSM: CH 62 -- 1347,4 MHz
EGSM: CH 37 -- 1342,4Mhz
DCS: CH 700 -- 1442,8MHz

PCS: CH 661 -- 1560MHz

RX VCO FRQ. RANGE

EGSM: 1325 - 1360Mhz

DCS: 1405 - 1480MHz

PCS: 1530 - 1590MHz

SF_OUT_F
(SF_OUT)

U350

6

TX VCO

2 4

1

N_DCS_SEL

DPCS_EN

EGSM_EN

11

3

2

U300

RX VCO

PCS

DCS_SEL

GSM

1

0

1

DCS_SEL

PCS

VCO_SEL
SF_OUT

RX_VCO_VT

103

7

9

GSM

TX_VCO_VT

1,5V - 3,2V

PCS

DCS

0

1

1 1

0 0

RX

LOCAL

OSCILLATOR

CR200

2,75V

RF_V2

2,75V

RF_V1

DCS PCS

0

0

0

1 0

Logic 1 at low power
Logig 0 at high power

EGSM_EN
EXC_EN

PCS
GSM_EXC_SW
N_GSM_EXC_SW
DCS_SW

N_DCS_SW
DCS_SEL
VCO_SEL
GSM_EXC_EN
N_GSM_EXC_EN
PAC_275
5V
DPCS_EN

GSM / DPCS SELECT CIRCUIT

For description of GSM / DPCS Select Circuit
see document on: gsm-service.fle.css.mot.com

RF_V2

N_DCS_SEL

N_GSM_SEL
SF_OUT
SF_OUT_F

RX_EN

AOC_DRIVE

SAT_DETECT

DETECT_SW

TX_KEY_PAC

5252

AOC_DRIVE

SAT_DETECT

DETECT_SW

TX_KEY_PAC

B6

B4

A5

C5

PA

CONTROL

GPRS_TX

RX_ACQ

H8

LOGIC

CONTROL

J4

H5

DM_CS

TX_KEY

RX SIGNAL PATH

TX SIGNAL PATH

MAIN VCO SIGNAL PATH

TUNING VOLTAGES

from Patriot

REFERENCE CLOCK

Orderable Part

Non - Orderable Part

V.60g - BLOCK DIAGRAM (pg. 2/2)

J650

4

3

J850

15

16

7

6
4

5

13
14

9

11

3

2

8

10

12

1

17-20

V2

3,8

V3

U990

2

IRDA

AUX_MIC
HS_SPKR

To Flip

Connector

ON_OFF

AUDIO_OUT

AUDIO_IN

SW_B+

Q901

USB_PWR

USB+_UTXD

USB-_URXD
OPTION1
OPTION2
UDCD

UDTR

EXT_BATT

BATT_FDBK

USB / RS232

DATALOG

UCTS_CE

URI_CE

UDSR_CE

To GCAP

From J825

UTXD2

URTS2
UCTS2

URXD2

5
7
6

AUDIO

SPK-

SPK+

AL900

Alert

SW_B+_EN
B+

DATALOG_N

IRDA_EN

IRDA_TX

IRDA_RX

Mic

1,2

J651

3,4

2

VSIM_EN

1

INT4
INT5
UCDC

UDTR

BATT_FDBK

4

5

U858

1

4

5

U855

1

U856

1

4

5

U857

1

SIM_PD0

UDTR H10

UDCD
UCTS
URI

UDSR

DATALOG_N

N_TX_EN

N_EXC_EN

MIDRATE_1

SW_B+_EN

STBY
RX_EN A6
RX_ACQ
DM_CS
TX_KEY

CLK_SEL

RESET

BCLKR
BFSR

BDR

BDX
BCLKX D10

To Display

To Display

To Display

USB_PWR

BL_SNK

SR_CS

SR_VCC

CE1

URTS2

UCTS2

6

UCTS
UTXD2

URI

URXD2

6

UDSR

USB+
USB-

K8

K11

D15
G11
G10
F13

C14

D13

F12

E13

C4
D9
C7

H12

C3

J9

A7

C8

B6

A8

H7

J10
G14
H11

C10
B10

A10
B9

B2
B1
N1
M2

J3

J1

K3

C3

G145V

F13

E9

C9

E8

E7

A8
C8

SERIAL

AUDIO

PORT

K10

FSYNC

D5E5B5

to U700

P1

V2 (2.75V)

SIM

PRIM.
UART

2ND

UART

T
i
m
e

I
n
t

PRIM.

UART

B
B
I
n
t

J15

DCLK

RX

CODEC
SERIAL

INTERF.

MAGIC
CP VCC

USB

INTERF.

BACKl.
CONTR.

SRAM
HOLD

to Magic

AL Board

H12

V_REF (2,75V)

D7

U700

PATRIOT

D
S
P

MAGIC

MQSPI

MEMORY

INTER
FACE

SIM
INTER
FACE

MQSPI

DISPLAY

KEYPAD

PORT

ONE
WIRE

POWER

E8

B4

N15

L9
P12
N14
L8
D15

P13
N14

P14

J14

J13

J11

J12

F3

E1
F6

G2

K3

GCAP

MQSPI

F5

E2

K14

K13

PRIM

UART

F4

F7

C15

D14

INT4

INT5

TIMER

A2

G13

H7

L3

F15

F14

RESET

A7

Y900

TIMER

RTC_BATT

B7

A6

WDOG

GCAP_13MHZ

MAGIC_13MHz

GCAP_CLK (32kHz)

C6

C7

K13

BB_MISO

BB_MOSI

GCAP_SPI_CS

BB-SPI_CLK

TX

C5

L11

L12

CNTL.

LOGIG

SPI

L13

L14

N14

MQSPI_CS1

MQSPI_CLK

DX1

EB1_N
EB0_N
CE2

OE_N
RW_N
BRST_CLK
FLASH_CS
ADV_N
ECB_N

SIM_CLK
SIM_RST
SIM_TX
SIM_RX

SDI_D_C
DISP_SPI_CS
DISP_SPI_CS2

KBC0, KBC1

KBR0, KBR1
KBR4 - KBR7

CE1

SR_CS

SR_VCC

EB1_N
EB0_N

OE_N

RW_N

V3
EB1_N
EB0_N

CE2

OE_N

RW_N

BATT_SER_D

AVDD, BVDD, OVCC, VCCA, DVDD, IVDD

CVDD, EVDD, HVDD, JVDD

V2

HS_INT

RESET_OUT
RESET

This resistor is IN the

Charger accessory and

V2

is used for identification

BATT_FDBK

STBY

ON_OFF

PWR_SW

C4

D6

ON

LOGIC

J5

K5

AD

CONV.

D/A

CHARGE

N7

N7

L7

N6

M5

K7

M6

ADDRESS BUS

DATA BUS

E1,D6
A1

U702

B2
B5

A2
G5

E1,D6
A1
B2

B5
A2
G5

BATT_+
EXT_B+

THERM

I_SENSE

CHRG_C

SRAM

2 Mbit

U703

SRAM

2 Mbit

V3

BRST_CLK

FLASH_CS

FLASH_RST

RESET_OUT

BATTERY
CHARGER

EXT_B+

3 1,2,5,6

Q932

FLASH_VCC

V1 A4,G4,D6
V3

OE_N

EB1_N

ADV_N

ECB_N

( from CE Conn.)

Over voltage limit: 6,85V
Under voltage shut off: 2,67

R918

BATT_SER_D

4

E1,G6

U701

B4

FLASH

E7
F8

32 Mbit

C5

C4

B5

EE Prom

D3

EXT POWER CONTROL

CR940

8

D2

6,7

Q946EXT_BATT

S2

G2

5

5

OVIC

1

U901

2

BATT CONN.

J851

3

2

THERM

2,3

S1

G1 Q944

D1

1

4

4

1

3

B+

( to GCap)

4

GND

BATT+

2

RESET_OUT

SDI_D_C

BB_MOSI

BB_SPI_CLK

DISP_SPI_CS

DISP_SPI_CS2 11

RTC_BATT

SPK_+
SPK_-

V2

V3

EL_EN1

EL_EN2

( to Charger )

EXT_B+

MIDRATE_1

KBC0, KBC1

KBR0, KBR1

KBR4 - KBR7

PWR_SW

ALRT_VCC

BL_SNK

J825

Display Connector

3

9

7

8

10

18

15

16
1
19

12

13

HS_INT

V2 14

J800

Keypad

Connector

10

6-8

3,12

13

5

4, 2

3

1

Connector

RTC Battery

Earpiece
Speaker

Backlight1

Backlight2

KEYPAD
MATRIX

BACKLIGHT

KEYPAD PCB

Flip

LCD

CR806

U900

Logic

V2

GCAP3

G10

LED

DRIVE

D14

P11

LEVEL

N10

SHIFT

M11

P10

G12,E13

Switcher1

to SIM

M13

to DSC

to U700,

U701,U703

H14

N12

V3 (1. 8V)

V_SIM_EN

V_SIM1 (3V / 5V)

Switche2

FLASH

E14

Boost

Buck

V1 (5V)

P6

MAIN

Q942

B+ Sense

M9,P7

J4,J10,J14

B+

From

Ext Pwr Cntl

B+

B+

BATT+

Q938

VIB

to Q938

to Vibra

DRIVE

M8

N13

M7

VIB_OUT_1

M810

Vibrator

PA_DRV

ALERT_VCC

N10
N11

to Backlight LED‘s and Alert

LED_RED

LED_GRN

SIM_CLK

SIM_RST

SIM_I/O

SIM_CLK
SIM_RST

SIM_TX

SIM_RXP12

J900

C3

C2
C7

SIM

RX SIGNAL PATH

VSIM1

C6

C1
C5

TX SIGNAL PATH

MAIN VCO SIGNAL PATH

TUNING VOLTAGES

REFERENCE CLOCK

Orderable Part

Non - Orderable Part

53

A

RF SCHEMATIC

1

2

3

B C D E F G H I J K L

M N

4

5

6

7

8

9

10

11

53

A

AL SCHEMATIC SIDE 1 OF 2

1

2

3

B C D E F G H I J K L

M N

4

5

6

7

8

9

10

11

54

A

AL SCHEMATIC SIDE 2 OF 2

1

2

3

B C D E F G H I J K L

M N

4

5

6

7

8

9

10

11

55

V.60g - BOARD LAYOUT - TOP SIDE

56

V.60g - BOARD LAYOUT - BOTTOM SIDE

57

V.60g - SIGNAL FLOW - TOP SIDE

MIDRATE_1 EXT_BATT EXT_B+ B+ V1

B

A

C

HEADSET JACK

EXT

J850

CONNECTOR

1 GND

2 BATT_FDBK

3 EXT_BATT

4 USB+

5 USB-

6 USB_PWR

7 SW_B+

8 UCTS_CE

9 UDCD

10 URI_CE

11 UDTR

12 UDSR_CE

13 INT4

14 INT5

15 AUDIO_OUT

16 AUDIO_IN

17 GND

18 GND

19 GND

20 GND

1

B1

B2

F

MIC_OUT

AUX_MIC-

XTAL2

32,768kHz

A6

C6

CLKIN

USBVP

A7

XTAL1

32kHz

C7

GCAP3

EXT CONN

SPKIN

M2

SPKR+

M1

N1

SPKR-

E

D

17

14

2

13

KEYBOARD CON

1

OE_N

TP906

TP913

TP908

TP90 5

TP917

RESET

TCK

DSP_DE

TMS

TDO

TDI

MCU_DE

TRST

LB*

TP900

FLSH_ CS

TP90 7

TP90 3

SIM_PD O

CKO

TP902

TP914

ECB_N

TP901

VSIME N

MUX_CTL

PB14

FLASH/

EEPROM

F14

CKOH_SCC_CLK

SCDB_PC2

SC1B

SRDB

TEST

C10

B10

A10

UB*

PATRIOT

D10

SCKB

B9

STDB

MISOB

H

SRAM

G

L3

A2

CKIH

SRAM

ALERT

RESET_OUT

R_W_N

CKIL

BB_MO SI

SPI_CS

SPI_CLK

A1

KNUCKLE

J

V2 VREF V3 VSIM1 5V DM_CS PA_B+ B+

BFSR SIGNAL TO PATRIOT

KEYB OARD

CONN ECTOR

1 G ND

2 ALRT_V CC

3 BL _SNK

4 ALRT_V CC

5 H S_INT

6 KBR7

7 KBR6

8 KBR5

9 KBR4

10 KBC 0

11 KBR 1

12 KBR 0

13 PWR _SW

J800

14 V2

A

BDR SIGNAL TO PATRIOT

B

BCLKR SIGNAL TO PATRIOT

C

D

E

F

G

H

J

RX SPEAKER LINE +

BDX SIGNAL TO MAGIC

BCLKX SIGNAL TO MAGIC

MAGIC_13MHz TO PATRIOT

RX SPEAKER LINE -

TX MIC LINE

58

V.60g - SIGNAL FLOW - BOTTOM SIDE

EXC_EN GSM_EXC_EN N_GSM_EXC_EN PAC_275 TVCO EGSM_EN DPCS_EN DPCS_EN SF_OUT_F N_DCS_SEL PAC_275 EXC_EN GSM_EXC_EN N_GSM_EXC_EN PA_B+ RF_V2 GSM_EXC_SW DCS_SW N_GSM_EXC_SW N_DCS_SW RVCO DCS_SEL

SH2

10

SH4

19

20

9
8

DCS/

7

PCS PA

2

4

EXT ANT

TX VCO IC

MIC

F

SIM_I/O

VSIM1

GND

6

PAC IC

1214

16

17

1

9
8
7

GSM PA

6

ANT_SW

CONN

ANT

CONN

TP_ANT

SH5

BATT+

DCS

FILTER

26MHz Chrystal

VIBRATOR

SIM CONN

SIM_CLK

SIM_RST

VSIM1

G

B1

E1

J6

CLK_OUT

J7

PLL_CP

J9

XTAL_BASE

XTAL_EMIT

J2

SDTX

G7

TX_CLK

G8

SDRX

G9

SDFS

H

J

SH3

E2

MAGIC

F7

SCLK_OUT

CP_TX

A1

CP_RX

A3

PRSC_IN

A7

PRE_IN

RX VCO IC

13MHz VCO

A B C

PCS

FRONTEND

IC

FILTER

GSM

FILTER

BATT_SER_D

BATT CONN

THERM

GND

1

IF FILTER

12

15
16

FLIP CONN

11

22

D E

VPP12

VREF RF_V1 RF_V2 B+ SF_OUT N_GSM_EXC_SW RVCO GSM_EXC_SW RX_EN SF_OUT VCO_SEL DCS_SEL PCS N_GSM_SEL SW_VCC RF_V2 N_DCS_SEL VCO_SEL PCS N_DCS_SW DCS_SW

SF_OUT_F

BFSR SIGNAL TO PATRIOT

A

BDR SIGNAL TO PATRIOT

B

BCLKR SIGNAL TO PATRIOT

C

D

E

F

G

H

J

RX SPEAKER LINE +

BDX SIGNAL TO MAGIC

BCLKX SIGNAL TO MAGIC

MAGIC_13MHz TO PATRIOT

RX SPEAKER LINE -

TX MIC LINE

FLIP

CONN ECTOR

1 V2

2 V2

3 RESE T_OUT

4 G ND

5 G ND

6 G ND

7 BB _MOSI

8 BB_SPI_C LK

9 SDI_D_C

10 DISP_SPI_ CS

11 DISP_SPI_CS 2

12 EL_EN1

13 EL_EN2

14 GND

15 SPK +

16 SPK-

17 GND

18 RTC _BATT

19 V3

20 N C

21 N C

J825

22 N C

59

1 and 2
Index

Level III Service Manual Index

A99
6881038B35

Index

A

alert setting indicator 13
alert settings
antenna, removing and replacing

B

battery

function
gauge
removing

battery housing

removing

battery level indicator

C

caller ID 8
Canadian Interference-Causing Equipment regulations
changes

product
commands, manual test mode
conventions
copyrights

computer software

14

21

15

15

18
18

13

1

35

3

2

I

identification 33

international mobile station equipment identity
mechanical serial number
product

IMEI

34

in use indicator
indicators

alert setting
battery level
in use
menu
message waitin g
roam
service indicator (status light)
signal strength
voice message waiting

Introduction

K

1

keyboard assembly, remov i ng and rep laci ng 29
keypad, removing and replacing

1

12

13

13

12

13

13

12

12

1

33

13

30

L

liquid crystal display (LCD) 12

34

11

D

disassembly 18
display

12

E

exploded view diagram 42
exploded view parts list

43

F

FCC rules 1
features

caller ID

SIM Toolkit

text entry

voice recognition

Wireless Access Protocol (WAP)
features, product
flip assembly, removing and replacing

8

8

8

7

6

8

31

M

manual test mode 35
menu

structure diagram
menu indicator
menu navigation, described
message waiting indicator
microphone, removing and replacing
MSN

33

13

14

11

13

N

names

product
navigation, described

1

11

O

operation

controls, indicators, and I/O
operation, general
overview, product

10

6

10

26

6881038B35 Index-1

Index V. Series 60g

P

part numbers

accessories

parts

41

exploded view diagram
exploded view parts list

product

changes
identification
names

publications, related

44

42

43

1

1

1

41

R

rear chassis ass embly

removing
regulatory agency compliance
related publication s
removing

antenna

battery

battery housing

flip assembly

keyboard assembl y

keypad

microphone

rear chassis assembly

SIM

spacer gasket

transceiver board assembly

volume/smart buttons
replacement parts

contact information
replacing

antenna

battery

flip assembly

keyboard assembl y

keypad

microphone

rear chassis assembly

SIM

spacer gasket

transceiver board assembly

volume/smart buttons
revisions

service manual
roam indicator

21

41

21

15, 18

18

31

29

30

26

21

20

28

26

4

21

18

31

29

30

26

21

20

28

26

3

12

1

24

24

S

serial number

mechanical

service manual

about
revisions
scope

service policy

customer support
out of box failure
product support

service procedure

ordering replacement parts

shut down

upon battery removal
signal strength indicato r
SIM Application Toolkit
SIM card

personality transfer

replacing
SIM, removing and replacing
spacer gasket, removing and replacing
specifications
support

customer

product

33

2

3

2

3

4

3

3

4

15

12

8

33

33

20

20

28

5

4

3

T

text entry 8
tools and test equipment
transceiver board assembly, removing and replacing
troubleshooting

manual test mode

manual test mode commands

35

17

35

35

U

user interface diagrams 14

V

voice message waiting indicator 13
voice recognition
volume/smart buttons, removing and replacing

7

26

W

warranty service 3
wireless access protocol (WAP)

8

24

Index-2 6881038B35

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.

TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.

All other product or service names are the property of their respective owners.

® Reg. U.S. Pat. & Tm. Off.

 2001 Motorola, Inc.

All rights reserved.

Personal Communications Sector,

1500 Gateway Blvd.

Boynton Beach, FL 33426-8292

Printed in U.S.A. 07/01

@6881038B35@

6881038B35-O