Motorola V3682 user Manual

Options Menu

Quick Access Menu

Network and subscription dependent feature.
Not available in all areas.

‡

Quick Reference

Special Keys

S

Press to turn phone on and off.
Press to accept call, setting, option,...

O
C

Press to reject call, setting, option,...
Press to enter the quick access features.

E
$

Press to access the options or phone book
menus.

Press to select entries and menu options.

<>
,

Press to add a phone book entry.
Press to call Voicemail.

f

Making a Call

Enter

C

O

.

Receiving a Call

O

Open the phone, or press

.

Ending a Call

Press O, C or close the phone.

Making an Emergency Call

911O

Enter
central emergency operator.

. The call will be directed to a

Quick Access Features

Press E followed by the appropriate key, or press

E

, scroll to the feature and press O to select.

Recording a VoiceNote*

Press the Start/Stop Record button (top of your phone).
Press the button again to stop recording.

Quick Reference

Playing a VoiceNote

Select Messages, VoiceNote, Play VoiceNotes, or use the
quick access item.

*

Redialing the Last Number Called

1

Press O to display the last number dialed.

Press O to call the number.

2

One-Touch Dialing

Press and hold the appropriate digit key 1 to 9.

Storing Numbers in the Phone Book

1

Press , to access the Phone Book.

Press O to select phone memory, or

2

<O

to select SIM card memory.

Enter

3

C O

G O

, then H O, then

.

Dialing Phone Book Numbers

G

> O

Enter

Stopping a Call Alert

Press either of the volume buttons when the phone is
ringing or vibrating. This will stop the alert but not
answer the call.

Smart Button Operation

Press the smart button, located on the side of the phone,
to access an alphabetic list of your Phone Book entries.

* Use of the recording function is subject to varying State

and Federal laws regarding privacy of phone
conversations.

.

Introduction

Welcome

Congratulations on your purchase of a phone from Motorola, the world leader in wireless communications. The phones
are packed with features that put you in control and give you unrivaled power, while remaining discrete.

Control

• Customizable Quick Access Menu E -

most frequently used features in your own personal menu so
that they can be accessed with just two key presses. Icons make
each feature easy to identify.

• VoiceNotes feature } -

personal voice messages or to record part of a phone call ­useful when you haven’t got pen and paper handy for taking
down directions or a message.*

• Voice Control -

entries and to select Quick Access options.

Allows you to record a number of

Use voice commands to call up Phone Book

Place nine of your

Discretion

• VibraCall™ Alert L -

phone to ring, or which are too noisy to hear your phone ring, your
phone can vibrate to alert you of a call.

• Wearable Holster -

It is small and light enough to keep with you almost anywhere.*

• Stop Call Alert -

is ringing or vibrating. This will stop the alert but not answer the call.

* The holster has been designed for your convenience and is not meant to secure

your phone under all circumstances.

In locations where you don’t want your

Wear your phone in a stylish holster on your belt.

Press either of the volume buttons when the phone

Power

• Superb battery performance G -

several hours conversation or several days standby, but is still
small and light.

Before you use your phone, please see the ‘Your Battery’

!

section for important information on charging a new
battery.

* Use of the recording function is subject to varying State and Federal laws

regarding privacy of phone conversations.

Each phone is capable of

Personality™

This cellular telephone incorporates the

Motorola

, the

Unique to
complexity of cellular communications by guiding you through the
features and presenting you with simple choices every step of the

Personality

way. The
way you use your phone - for example, different ringer tones, a
phone book and network selection preferences - all presented with
clarity and simplicity. In this manual, each of the
features is identified with an
customizable to meet your requirements.

Personality

™ feature also allows you to personalize the

Personality

™ feature removes the

j

symbol to indicate that it is

™ feature.

Personality

Introduction

™

1

Understanding this Manual

Many of your phone options are accessed by a simple menu
system. A full description of the menus and how to move around
them is covered in the next section,
the manual describes the use of each menu item, it will be
assumed that you are familiar with the menu system.

Menu Navigation

. When

Key Presses

Key presses are represented in this manual using symbols so that
you may locate and use the required sequence quickly. A
sequence of key presses may be shown as follows:

$OC

This means that you should press the $ key followed by the

O

key and then the C key, in sequence, not

simultaneously.

Introduction

2

Entering Information

When you are requested to enter information, such as the
number of the phone you wish to call, this is represented in
type. For example:

C
A - enter your Personal Identification Number.
B - enter your unlock code.
G - enter the Phone Book location number.

- enter the required telephone number.

Prompts and Messages

Your phone responds to key presses by displaying either easy to
understand prompts that guide you to the next action, or simple
messages confirming that your action is complete. Prompts and
messages are represented in this manual in LCD style, for
example:

Enter PIN

or

Completed

.

Other Symbols

You will find the following symbols used throughout this manual:

A

A Note contains additional information which is relevant to
the feature/item.

!

A Caution contains important additional information
which is relevant to the efficient and/or safe usage of
your phone.

j

This symbol indicates that the feature is a
feature that can be customized to meet your requirements.

i

This symbol indicates a short key sequence for the feature.

Personality

™

bold

Menu Navigation

A large number of your phone's options are accessed by using
menus which use a common approach for selection, change and
cancellation.

Please read this section carefully before attempting to access a
menu option. When you understand the common approach to
menu navigation and how the menus are shown on the page,
you will be able to access and change options with ease.

Entering the Menus

Two different keys are used to access the menus:

$

E

Once entered, the menus use the $, <, >, O and

C

individual options.

enters the Options menu while in standby mode;
enters the In-call menu during a call.

enters the Quick Access menu.

keys in a common manner to access, select and change

Leaving the Menus

To leave any of the menus, you can either press and hold the

C

key or repeatedly press the C key. Both of these actions

will return your phone to the standby mode.

i

Alternatively, a quicker way to leave the menus is to press

EC

.

Menus and Sub-menus

A menu is a simple list of options. Some of these options provide
access to a further list of options called a sub-menu. When
navigating through the menus you may find it is helpful to think
in terms of menu levels - the ‘parent’ menu being on one level
and its sub-menus being on a lower level.

Moving To and Selecting a Menu Option

To move from one option to another on the same level, use the
scroll keys: the > key scrolls forward and the < key scrolls
backward. When you find the option you want, press the O
key to select it.

Depending on the option you select, one of three things will
happen:

• either a brief message will be displayed confirming an action,
for example

• or a prompt will be displayed requesting you to enter
information, for example

• or the first option of a sub-menu will be displayed. You can
select this option using the O key or browse through the
other options using the scroll keys.

To leave an option or sub-menu, press the C key. This will take
you back to the parent menu item.

Completed

.

Enter PIN

Enter Name

or

.

Menu Options with Security Codes

Some options are protected from misuse by requiring you to
enter one of the security codes. To use these options, you must
enter the requested code before proceeding.

Introduction

3

Menu Navigation - A Working Example

The following steps will take you through how to switch the
Extended Menus option on:

1

When the phone is in the standby mode, press the $ key.
This will access the Options menu and
will be displayed.

2

Press the < or > key repeatedly to go to the

Setup

3

Press the O key to select the sub-menu.

4

Press the < or > key repeatedly until the

Menus

5

Press the O key to select this item. You can now select
between On or

z

character. If the z character is next to

>

and then O to switch on the Extended Menus. If the

z

character is next to On, press C to leave the setting as it

is.

* Network and subscription dependent feature. Not available in all areas.
† Availability depends on the type and settings of the SIM card, and/or

your subscription to these features.

# If your service provider has added their own menu, Access Internet will

not be the first item in the Options menu.

*

menu item.

sub-menu item is shown in the display.

, the current setting will be shown with a

Off

Introduction

4

Access Internet

Extended

Off

, press < or

*

>

Phone

>

>

>

>

>

>

>

>

>

>

j

Short, Extended and Personalized Menus

With the

Personality

choosing which features you want readily available. The features
that are less frequently used can be stored out of sight.

The menu diagrams in this manual show the condition of the
menu settings when you first receive your phone. Some features
are in the Short Menu and are shown in
features are in the Extended Menu and appear in

You can change which features appear in the Short and Extended
Menus, and therefore personalize the menus, to suit your
requirements.

If you want to move a feature from the Short Menu to the
Extended Menu (or from the Extended Menu to the Short Menu),
go to the feature and then hold down the O key until a
prompt appears offering the following choices:

• Add the current feature to the Short Menu/Extended Menu.

• Leave the current feature in the Short/Extended Menu.
Select the option you want by pressing the O key.
The settings for some menu features cannot be changed.

™ feature, you can personalize the menus by

bold

type. Other

italics

.

Introduction

5

6

Introduction

Contents

Safety

Important information for the efficient and safe operation of your phone............................................................................... 9

About Your Phone, Battery and SIM Card

Introduces your phone, explains how to charge and maintain batteries, explains about your SIM Card..............................13

Making and Receiving Phone Calls

Explains how to make single or conference calls, how to redial, how to transfer a call, and how to end a call...................21

Using Voice Features

Explains how to use VoiceNotes and Voice Control features on your phone ........................................................................... 33

Using the Options Menu

Provides an explanation of the Options Menu and how to use it............................................................................................. 41

Using the Quick Access Menu

Provides an explanation of the Quick Access Menu and how to use it..................................................................................... 83

Optional Accessories

Details the accessories available for use with your phone......................................................................................................... 89

What To Do If...

Helps you to solve any problems that may occur........................................................................................................................ 91

Index

A comprehensive Index ................................................................................................................................................................. 99

The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.

Contents

7

8

Contents

Wireless Phone Safety Tips

Your Motorola wireless telephone gives you the powerful ability to
communicate by voice—almost anywhere, anytime, wherever
wireless phone service is available and safe conditions allow. But an
important responsibility accompanies the benefits of wireless
phones, one that every user must uphold.

When driving a car, driving is your first responsibility. If you find it
necessary to use your wireless phone while behind the wheel of a
car, practice good common sense and remember the following tips:

1

2

3

4

5

“Safety is your most important call!”

Get to know your Motorola wireless phone and its features such
as speed dial and redial. If available, these features help you to
place your call without taking your attention off the road.

When available, use a hands-free device. If possible, add an
additional layer of convenience to your wireless phone with one
of the many Motorola Original hands-free accessories available
today.

Position your wireless phone within easy reach. Be able to access
your wireless phone without removing your eyes from the road. If
you receive an incoming call at an inconvenient time, if possible,
let your voice mail answer it for you.

Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.

If you receive an incoming call at an inconvenient time do not
take notes or look up phone numbers while driving. Jotting
down a “to do” list or going through your address book takes
attention away from your primary responsibility—driving safely.

Safety

6

Dial sensibly and assess the traffic; if possible, place calls when
you are not moving or before pulling into traffic. Try to plan calls
when your car will be stationary. If you need to make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.

7

Do not engage in stressful or emotional conversations that may
be distracting. Make people you are talking with aware you are
driving and suspend conversations which have the potential to
divert your attention away from the road.

8

Use your wireless phone to call for help. Dial 9-1-1 or other local
emergency number in the case of fire, traffic accident or medical
emergencies.*

9

Use your wireless phone to help others in emergencies. If you see
an auto accident, crime in progress or other serious emergency
where lives are in danger, call 9-1-1 or other local emergency
number, as you would want others to do for you.*

10

Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down
vehicle posing no serious hazard, a broken traffic signal, a minor
traffic accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other special non­emergency wireless number.*

Check the laws and regulations on the use of wireless telephones
and their accessories in the areas where you drive. Always obey
them. The use of these devices may be prohibited or restricted in
certain areas.

For more information, please call 1-888-901-SAFE or visit the CTIA
website at www.wow-com.com™.

*Wherever wireless phone service is available.

9

Safety

Hand-Held Portable PCS Telephone

IMPORTANT

Read this information before using

your wireless handheld phone.

Exposure To Radio Frequency Signals

Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals.

In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for handheld
wireless phones. Those guidelines are consistent with the safety
standards previously set by both U.S. and international standards
bodies:

•

American National Standards Institute (ANSI) IEEE. C95. 1-1992

•

National Council on Radiation Protection and Measurement
(NCRP). Report 86

•

International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996

•

Ministry of Health (Canada), Safety Code 6

Those standards were based on comprehensive and periodic
evaluations of relevant scientific literature. For example, over 120
scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available
body of research to develop the ANSI Standard (C95.1).

The design of your phone complies with the FCC guidelines (and
those standards). For additional information concerning exposure
to radio frequency signals, see the statement by the FDA at the

Safety

10

end of this user guide.
To maintain compliance with FCC RF exposure guidelines, if you

wear a handset on your body, use the Motorola-supplied or
approved carrying case, holster, or other body-worn accessory. If
you do not use a body-worn accessory, ensure the antenna is at
least one inch (2.5 centimeters) from your body when
transmitting. Use of non-Motorola accessories may violate FCC
RF exposure guidelines.

Antenna Care

Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications or attachments could
damage the phone, and may violate FCC regulations.

Phone Operation

NORMAL OPERATION
Hold the phone as you would any other telephone, with the

antenna pointed up and over your shoulder.
TIPS ON EFFICIENT OPERATION
Observe the following guidelines to operate your phone most

efficiently.

•

Extend your antenna fully, if applicable.

•

Do not touch the antenna unnecessarily when the phone is in
use. Contact with the antenna affects call quality and may cause
the phone to operate at a higher power level than otherwise
needed.

Batteries

Caution:

All batteries can cause property damage, injury, or
burns if a conductive material, such as jewelry, keys or beaded
chains, touches exposed terminals. The material may complete
an electrical circuit and become quite hot. To protect against such
unwanted current drain, exercise care in handling any charged
battery, particularly when placing it inside your pocket, purse or
other container with metal objects. When the battery is detached
from the phone, your batteries are packed with a protective
battery cover; please use this cover for storing your batteries
when not in use.

Driving

Check the laws and regulations on the use of wireless telephones
in the areas where you drive. Always obey them. Observe the
following guidelines when using your phone while driving.

•

Give full attention to driving--driving safely is your first
responsibility

•

Use hands-free operation, if available

•

Pull off the road and park before making or answering a call if
driving conditions so require.

.

.

Electronic Devices

Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF
signals from your wireless phone.

Pacemakers
The Health Industry Manufacturers Association recommends that

a minimum separation of six inches (6”) be maintained between
a handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are

consistent with the independent research by and
recommendations of Wireless Technology Research.

Persons with pacemakers:

•

should ALWAYS keep the phone more than six inches from
their pacemaker when the phone is turned

• should not carry the phone in a breast pocket;

• should use the ear opposite the pacemaker to minimize the

potential for interference;

• should turn the phone OFF immediately if you have any reason

to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing

aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.

Other Medical Devices
If you use any other personal medical device, consult the

manufacturer of your device to determine if it is adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.

Turn your phone OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals
or health care facilities may be using equipment that could be
sensitive to external RF energy.

V

ehicles

RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles. Check with the
manufacturer or its representative regarding your vehicle. You
should also consult the manufacturer of any equipment that has
been added to your vehicle.

Safety

ON;

11

Posted Facilities

Turn your phone OFF in any facility where posted notices so
require.

Aircraft

Switch OFF your phone before boarding an aircraft.
Airline regulations prohibit using your phone while in the air.

Check and comply with the policy of your airline regarding the
use of your phone while the aircraft is on the ground.

Blasting Areas

To avoid interfering with blasting operations, turn your phone
OFF when in a “blasting area” or in areas posted: “Turn off two­way radio”. Obey all signs and instructions.

Potentially Explosive Atmospheres

Turn your phone OFF, do not remove your battery when you are
in any area with a potentially explosive atmosphere, and obey all
signs and instructions. Sparks from your battery in such areas
could cause an explosion or fire resulting in bodily injury or even
death.

Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline stations; below deck on boats; fuel or chemical transfer
or storage facilities; areas where fuel odors are present (for
example, if a gas/propane leak occurs in a car or home); areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders, and any other area where you would normally
be advised to turn off your vehicle engine.

Safety

12

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, in the
area over the air bag or in the air bag deployment area. If in­vehicle wireless equipment is improperly installed and the air bag
inflates, serious injury could result.

About Your Phone, Battery and SIM Card

Special Keys

S Turns the phone on and off.
O Accept call, setting, option.
C Reject call, setting, option.
E Enter the quick access menu.
$ Press to access the Options and Phone Book menus.
<> Press to scroll to entries and menu options.
, Press to add a phone book entry.
f Press to call Voicemail.

The Smart Button

The smart button (=) is on the left-hand side
of your phone in between the two volume
keys. Press it to quickly access all your Phone
Book entries, and then either scroll through
the entries using the volume buttons or press
one of the alphanumeric keys to search for a
specific name - for example, press 7 to
search for the name Pam, or press 7 four
times to search for the name Sam.

AIf a Phone Book entry does not have a

name, it will not be displayed.

If you are using the optional headset, you
can also use the smart button to make,
answer and end calls as follows:

• To answer a call, press = for 1.5 seconds.

• To end a call, press = for 1.5 seconds and then quickly press

= again.

• To make a call, enter or recall a number and then press and

hold = for 1.5 seconds.

Volume Buttons

The Volume buttons are on the left-hand side of your phone,
above and below the smart button. The buttons are used for
adjusting the keypad, earpiece and ringer volume. A volume
meter will display the current volume setting. The meter will
disappear after a short time, or if you press O or C.

• To adjust the keypad and earpiece volume, press the buttons

with no other features selected.

• To adjust the ringer volume, press E and then use the

buttons to set the required volume.
The volume buttons can also be used to scroll though the Phone

Book entries after pressing the smart button.

AIf you receive a call and you do not want to answer it

immediately, you can press either of the volume buttons to
stop the phone from ringing or vibrating. This will not
answer the call.

The Start/Stop Record Button

The Start/Stop Record button (?) is on the top of the phone, next
to the antenna. Press it to start and stop recording VoiceNotes™.
Refer to Using VoiceNotes for more information.

About Your Phone, Battery and SIM Card

13

The Display

The display on your phone can
show alphanumeric characters as
well as useful information
symbols.The various elements of
the display are as follows:

ABC123

rx

k
l

n

o

p

h

q

Characters are used to display messages and
telephone numbers.

Signal Strength. The more segments displayed in
the bar graph, the better the signal strength.

In Use. Displayed when a call is in progress.

Roam. Displayed when you are registered on a

system other than your home system.
Home Zone. Availability depends on your service

provider.
Short Message Service. Displayed when the

phone has received a message. The symbol will
flash when your message storage area is full.

Voicemail Waiting Indicator. Displayed when you
have a voice message waiting. The availability of
this feature depends on your service provider.

Ringer On. Displayed when the call ringer is
selected. If you select the No Ring or Vibrate or the
Vibrate Only options this symbol will not be
displayed.

Battery Charge Indicator. The more segments
displayed, the greater the battery charge.

About Your Phone, Battery and SIM Card

14

B...K

z

12:00

Icons are displayed when you are in the quick
access menu.

Indicates that a menu item is currently selected.
Real Time Clock. The real time clock can display

the time in either a 12-hour or 24-hour format.

Low Temperature Use

The liquid crystal display used in your phone will behave
differently at extremely low temperatures. You may notice that
the display responds slowly to key presses; this is to be expected
and does not affect the phone operation in any way.

Looking After Your Phone

• Never leave your phone or battery in extreme temperatures

(over 60˚C (140˚F)), for example, behind glass in very hot,
direct sunlight.

• To clean your phone, use an antistatic cloth. Do not use an

electrostatically charged cloth.

The Status Indicator

The status indicator on the top of the phone
provides you with the following information:

Incoming Call Alternate Red/Green

In Service Flashing Green

No Service Flashing Red

Roaming Flashing Yellow

Your Battery

Charging a New Battery

To ensure maximum battery performance, a new battery (or
battery that has not been used for several months) should be
charged for about 3-4 hours before use.

After this initial charge, you can recharge your battery at your
convenience, using the phone’s rapid travel charger.

ASee the chart on page 18 for charging times.

Important Battery Information

! Only Motorola Original Accessory batteries can be

charged in the phone or the optional desktop charger.

This is to protect you and your phone from the risks of

incorrect charging.

To ensure that you enjoy maximum battery life and use your
battery to its fullest capacity:

• The battery should be at or near room temperature when

charging.

About Your Phone, Battery and SIM Card

15

Battery Performance and Maintenance

• Best battery performance will be achieved when you regularly

charge and discharge batteries as instructed in this manual.

• Battery performance is greatly affected by network coverage.

• If left unused, a fully charged battery will discharge itself in

approximately one month.

• When not in use, store your battery uncharged in a cool, dark

and dry place.

• Expected life of a battery is about 300-500 charge/discharge

cycles.

Low Battery Warning

When the battery level is low and only a few minutes of talk time
remain, a warning signal (two double beeps) will sound, the
border of the battery symbol will begin to flash, and

Battery

will be displayed.

When the battery is completely discharged, your phone will turn
off.

Low

Battery Care and Storage

To prolong the life of your batteries, avoid exposing them to
temperatures below -10˚C (14˚F) or above 45˚C (113˚F). Never
leave your phone or batteries in extreme temperatures (over 60˚C
(140˚F)), for example, behind glass in very hot, direct sunlight.

Battery Disposal

To dispose of batteries, check with your local recycling center for
a battery recycler near you. Never immerse batteries in water.
Never dispose of batteries in fire.

About Your Phone, Battery and SIM Card

16

Removing Your Battery

! Switch off your phone before removing the battery.

Failure to do so may damage your phone memory.

1 Press the release catch on the battery compartment and lift off

the cover.

2 Push the battery toward the top of the phone and lift the

battery out from the bottom end.

Fitting Your Battery

1 Remove the battery compartment cover.
2 Align the connections on the battery with the connections on

the phone.

3 Press the battery toward the connections and push it

downward.

4 Pull battery back until it clicks into place. Replace the cover.

Charging Your Battery Using the Travel Charger

The travel charger can power the phone and charge a fitted
battery.

To charge your battery:

1 Fit a battery onto your phone.
2 Attach the correct adapter plug to the travel charger.
3 Connect the travel charger to the phone.

AThe connector is keyed and can only be inserted one way.

4 Insert the travel charger plug into a 110V AC electrical outlet.
A beep-tone is heard and the battery icon flashes when charging

begins.

AYour phone can be either on or off during charging.

The state of charging is monitored and displayed by your phone.
See ‘Battery Meter Indicators’ later in this section for details.

About Your Phone, Battery and SIM Card

17

Desktop Charging Your Battery

AThe Desktop Charger is an optional accessory that allows

you to charge both the battery fitted in your phone and a
spare battery at the same time.

AIt is normal for batteries to become warm during charging.

1 Connect the travel charger to the desktop charger socket.

(The connector is keyed and can only be inserted one way.)

2 Plug the travel charger into a 110V AC electrical outlet.
3 Insert your phone into the desktop charger.

A spare battery can be charged on its own or at the same time as
your phone. Insert the battery into the desktop charger.

About Your Phone, Battery and SIM Card

18

Battery Indicators

Your Motorola cellular phone includes the Motorola Expert
Performance (¢) charging system. This enables the charging
circuits in both the phone and the optional (¢) desktop
charger to communicate directly with the battery. Based on this
communication, the charger can implement the optimum
charging cycle for best performance and determine the level of
charge.

Your phone monitors and displays information about your
battery. The following message will appear on the display, as the
condition occurs:

Low Battery

Insert
Battery

Invalid
Battery

The battery charge is low. The battery should
be recharged.

No battery fitted; external power connected

This message is accompanied by a single beep.
Your phone is alerting you that you do not
have charging capabilities with this battery
even though the battery may be able to power
the phone.

The most likely reason why your charging
system does not recognize the battery is that
the battery you have purchased is not a
Motorola original battery and therefore does
not have the communications technology built
into it. All Motorola original batteries include
this communications technology.

It is recommended that you use only Motorola
original batteries, chargers and other
accessories.

Battery Meter Indicators

The battery meter displays different messages depending on the
batteries attached, and whether or not there is an external power
source. The battery meter is found in the Call Related Features
part of the Options Menu.

Charging
Battery

Fast Charge
Complete

Invalid
Battery

The battery is being charged.

Fast charging is complete.

Battery may be defective, or may not be a
Motorola original battery.

About Your Phone, Battery and SIM Card

19

Your SIM Card

Your SIM (Subscriber Identity Module) card was supplied by your
Service Provider when you bought your phone. You will not be
able to make or receive calls if you do not have a SIM card
inserted in your phone.

ASome networks allow you to make 911 emergency calls

without a SIM card inserted.

The SIM card is a ‘Smart Card’ that contains your phone number,
service details and memory for storing Phone Book numbers and
messages. You can therefore use your SIM card in someone else’s
GSM phone and you will be charged for the call.

Like a bank or credit card, you should keep your SIM card secure.
Do not bend or scratch your card and avoid exposure to static
electricity or water.

! Switch off your phone before inserting or removing the

SIM card. Failure to do so may damage the memory on
your SIM card.

SIM Card Insertion/Removal

1 Switch off your phone by pressing and holding the S key,

remove the battery cover and the battery.

2 Slide the SIM holder toward the right and lift up the left side

of the holder.

3 Remove the SIM card from the holder if necessary.

About Your Phone, Battery and SIM Card

20

4 Insert the SIM card into the holder as shown. The SIM card

should be inserted with the notch at the top and facing
toward the base of the phone.

5 Replace the holder and press and slide it to the left to lock it

into place.

6 Replace the battery and battery cover.
If the SIM card is inserted the wrong way, or damaged, the

Check Card message may be displayed. Remove the SIM card

and then properly re-insert it into the phone.
If either of the

Supplier

contact your Service Provider.

Bad Card See Supplier or Blocked See

messages are displayed, then you will need to

Making and Receiving Phone Calls

Switching the Phone On and Off

Press S to turn the phone on; press and hold S to turn the
phone off. If VibraCall™ is selected, the phone will vibrate when
it is switched on.

If you switch the phone on and there is no SIM card inserted, you
will be asked to insert one. Once inserted, the phone will check
that the SIM card is valid.

A number of messages will then be displayed:

•

Enter PIN - a request to enter the SIM card PIN code (if

required).

•

Enter Phone Unlock Code - a request to enter the

phone unlock code (if required).

•

Searching... followed by a network name - as the phone

searches and then finds a suitable network to connect to.

Entering Your SIM Card PIN Code

To enter the PIN code, enter AO.
As you type in each digit of the PIN code a

displayed.
If you make a mistake, press and release the C key to remove

the last digit. Holding the C key down will remove the entire
entry.

When the PIN code is complete press the O key.
If the PIN code entered is incorrect, the warning message

PIN

will be displayed, followed by Enter PIN.

* character will be

Wrong

! If the PIN number is entered incorrectly three times in a

row, your phone will automatically lock up and the

Blocked message will be displayed. See ‘Unblocking

Your Phone’ for details on unblocking your phone.

The PIN code can be changed; see ‘Change SIM PIN Code’ in the
Phone Setup Menu section for more details.

j Entering Your Unlock Code

If your phone displays the message Enter Phone Unlock

Code

you must enter your unlocking code by entering

BO.
The unlock code is a four digit number which is set by Motorola

to 1234. The code can be changed; see ‘Change Unlock Code’ in
the Phone Setup Menu section for more details.

If you forget your unlock code, press the $ key. This will
display the ‘Change Unlock Code’ option. Enter O
D, enter a new unlock code, and press O.

Making and Receiving Phone Calls

21

Making a Phone Call

To make a phone call, your phone must be switched on and
unlocked.

It will not be possible to make a phone call unless you are in an
area where there is GSM1900 service. When service has been
found, a series of rising bars, x, will show the signal
strength.

There are a number of different ways to make a phone call:

• Using the digit keys.

• Using automatic redial.

• Redialing the last number called.

• One-touch dialing a Phone Book entry*.

• Dialing a Phone Book entry*.

• Calling an embedded number in a message.

• Using the smart button (=) and Voice Control.

A*Your phone contains a 'phone book' that can be used to

store names and telephone numbers. See ‘What is the
Phone Book?’ for further details.

Making and Receiving Phone Calls

22

Keypad Digits

The simplest method of making a phone call is to enter the
number using the digit keys then press O.

AIf you make a mistake, press and release the C key to

remove the last digit. Holding the C key down will
remove the entire number.

Your phone will then attempt to make the phone call. The display
will show

Calling to show the call attempt is being made. If

the call is not answered, pressing O, or closing the phone, at
this point will end the attempt.

When the phone call is answered, the display will change to

Connected for a few seconds, followed by End Call?.

To end your call press O, or close the phone.

Automatic Redial

If your call attempt does not succeed, the message
be displayed for five seconds. Pressing O at this point will
automatically redial the phone number.

When the call is answered, you will hear a short ring tone.
The maximum number of redial attempts is set by your Cellular

Service Provider. If the phone call cannot be connected within
this maximum, the message

Redial Failed will be shown.

Redial? will

Redialing the Last Number Dialed

i When in standby mode, press OO.

Alternatively, you can retrieve the last number dialed using the
‘Last Ten Calls’ feature in the Phone Book menu.

j One-Touch Dialing Phone Book Numbers

To quickly retrieve and dial a number stored in the first nine
locations of your Phone Book
digit key. For example, pressing and holding 2 will dial the
phone number stored in location 2 of your Phone Book.

*

, press and hold the appropriate

AYou do not need to press O to call the number.

j Dialing Phone Book Numbers

The following smart button (=) options are available:

• Press = and say the Voice Tag name after the tone. See ‘Using

Voice Control’ for more information.

• Press = and use the volume button to scroll to the stored

number, or press the appropriate digit key to skip to a
particular letter. To make the call, either hold down = for 1.5
seconds or press O.

Alternatively, enter the phone book location number followed
by >O.

Calling an Embedded Number in a Message

Details on how to call a number embedded in a message are
given in the Messages Menu section.

* The Phone Book entries that you are able to access will depend on the

One-Touch Dial Setting option in the Phone Book menu.

International Phone Calls

To make an international phone call press and hold the 0 key.
After a couple of seconds the international dialing prefix
appear in the display; this allows you to call from any country
without knowing the local international access code.

Then enter the country code, followed by the phone number.
Press O to dial.

+ will

Inserting Pauses Into Phone Numbers

To obtain a three second 'pause' character in a phone number,
press and hold the < key for a couple of seconds; the pause
symbol

Ü will appear.

The pause character produces a three second delay whenever it is
used. However, the first pause character in a phone number is a
special case; it will not begin its delay until the call is answered.

Pause - A Working Example.

If, for example, you have a tone-based voicemail system on
555-6911, with a mailbox number 1066 and password 2001.
Then you may dial the following number:

5556911Ü1066Ü2001O.

The first part of the number would be used to call the voicemail
system.

When the call is answered the first pause will produce a delay of
three seconds before the tones for
mailbox.

There will be a second pause of three seconds before the tones
for

2001 are sent as the password.

Making and Receiving Phone Calls

1066 are sent to select the

23

Emergency Calls

When you dial 911, your phone will automatically send an
emergency message to your GSM 1900 network. Keep in mind
that you must be within a GSM 1900 network coverage area. If
allowed by the Service Provider, the emergency message can be
sent with or without a SIM card inserted into the phone and
regardless of any security code settings.

Please check with your network operator for further information
regarding emergency dialing services.

To dial the emergency number, press 911O.
While the emergency call is being made and connected, the

display will show

AYou may also be able to dial 112, the international

emergency number, to place emergency calls.

* Network and subscription dependent feature. Not available in all areas.

*

Emergency.

Making and Receiving Phone Calls

24

Receiving a Phone Call

To receive a phone call:

• Your phone must be switched on and unlocked.

• You must be in an area where there is service.

• Your Call Forwarding and Call Barring settings should not be

set to forward or bar incoming calls.

When your phone receives a call, it will ring or vibrate. To answer
a call, extend the antenna, then open the phone.

If you wish to open the phone without answering calls, set

Answer Only

Identification and you are a subscriber, you can open your phone
to review the number or name of the caller before you answer. To
answer a call with Key Answer Only activated, press O, 1
through 9, or >. To reject the call, press C.

Your phone automatically searches your Phone Book for the
caller’s number. If the number matches an entry in your Phone
Book, the name associated with the number is displayed instead.

To answer the call, press O. If
you can also press 1 through 9 or >.

If your phone is open and you do not want to answer the call,
you can:

• Press and release C.

The caller is either sent to a forwarding number (see 'Detailed
Forwarding’) or hears a busy tone.

or

• Press and hold C. This will reject the incoming call. No call

forwarding option will be offered in this case.

to On. Then, if your network offers Caller Line

Key Answer Only is active,

Key

If your phone rings and you do not answer it, the message

Unanswered Call will be displayed the next time you open

the phone, so that you know someone tried to call you.

AIf you subscribe to CLI, you can view the names or numbers

of your unanswered calls in the Last 10 Calls Received list.

Ending a Phone Call

To end a phone call, press O, C or close phone.

Making and Receiving Phone Calls

25

In-Call Menu

The “In-Call” menu provides access to additional functionality
during a call.

Making and Receiving Phone Calls

26

Entering the In-Call Menu

The “In-Call” menu is accessed by pressing the $ key during a
call.

Leaving the In-Call Menu

To leave the “In-Call” menu press the C key.

In-Call Menu Options

The options listed in the “In-Call” menu will dynamically change
depending on the current call state. The following list contains all
of the possible options in the “In-Call” menu.

AOnly some of the options will appear at any given time. The

order of the options may vary.

Handsfree On/Off

This option is used to switch between Handsfree and normal
operation if the phone is installed in a car kit that does not have
an automatic presence detector.

Hold Call

This option will put the active call on hold.

Make a New Call

This option allows you to make another call.

Restrict My Number

This option allows you to make a call without the remote user
getting advanced warning of the number.

End Active Call

This option terminates the active call, and makes the call that was
previously on hold, the active call.

End Held Call

This option will terminate a held call.

End Active And Held

This option will terminate all connected calls.

Switch

This option allows you to switch between the active call and the
call that is on hold.

Conference Call

This option connects you with up to five other telephones on one
call (see ‘Making a Conference Call’).

Transfer Call

This option transfers a call to another telephone (see ‘Transfer
Call’ later in this section).

Split Call

This option allows you to separate an individual from the main
Conference Call.

Reject Waiting Call

This option will reject a waiting call.

Reconnect

This option will make the call on hold the active call.

Reconnect Held Call

This option is similar to
call on hold, and a call waiting.
make the call on hold the active call.

Reconnect but will appear if you have a

Reconnect Held Call will

Turn Mute On or Off

Temporarily turns the microphone off during a phone call.
Reselect this option to resume your conversation.

j Call Holding and Call Waiting

Your phone supports the GSM options of Call Holding and Call
Waiting. Using these options you can place a current phone call
on hold and accept an incoming call or start a second call (See
‘Call Waiting’ in the ‘Call Related Features’ menu for details
of how to control this feature).

Call Waiting

If Call Waiting is On, you will be notified of an incoming call by an
audible alert and by the message

• To accept the incoming call, press O. The other caller will

automatically be placed on hold.

• To reject the incoming call, press C or press $ and select

Reject Call Waiting.

If you would like to end the active call first, press $ and select

End Active Call?. The phone will then ring and can be

answered normally.

AIf you have CLI, the caller’s information will be displayed

instead of the Call Waiting message.

Call Holding

If you would like to put an active call on hold to make another
call, press $ and select
and select

Make New Call.

• To end a held call, press $ and select

Switching Between Calls

Pressing O will switch you between the active and held calls.
The other caller will automatically be placed on hold.

AClosing the phone will end both the active and held calls.

Making and Receiving Phone Calls

Call Waiting - Answer?

Call Hold. Then press $ again

End Held Call.

27

.

Making a Conference Call

With Conference Call, you can have a conference with up to five
other phones to create a group call. At any time during your call,
you can add, disconnect or separate individuals from the
Conference Call using other “In-Call” menu options.

AYou must subscribe to both Conference Call and Call

Waiting Supplementary Services to be able to use this
feature.

Setting Up a Conference Call

To set up a conference call, place or receive a call as you normally
would. Once the call is established, press $ and scroll to

New Call

. Press O to select.

You will then be prompted for the phone number of the next
party. You can either enter the number with the keypad or recall
a number from your Phone Book.

The original call will be placed on hold automatically while you
make the new call. Once the new call is established, you can join
the calls by pressing $ and selecting

You may also add incoming calls by answering Call Waiting and
selecting

Conference Call as described above.

Conference Call.

Make

Simply repeat these steps to include additional calls.

Making and Receiving Phone Calls

28

Separating Out Individual Calls

If you need to speak with an individual caller privately, you can
isolate one call from the conference call.

AIn order to separate a call from the group, there must not

be any calls already on hold.

To isolate the call, press $ and select
then be able to scroll through the phone numbers of all the
members of the conference call. If you have stored any of the
numbers in your Phone Book, the name will also appear. Once
you find the caller to isolate, press O.

To rejoin the group, select

Conference Call again.

Split Call. You will

Ending the Call

Close the phone to end all calls simultaneously.
Press $ then scroll to either

disconnect your live call or
whoever is on hold, whether an individual or the remaining
group.

End Active Call to

End Held Call to disconnect