Motorola V3682 user Manual

Options Menu

Quick Access Menu

Network and subscription dependent feature.
Not available in all areas.

‡

Quick Reference

Special Keys

S

Press to turn phone on and off.
Press to accept call, setting, option,...

O
C

Press to reject call, setting, option,...
Press to enter the quick access features.

E
$

Press to access the options or phone book
menus.

Press to select entries and menu options.

<>
,

Press to add a phone book entry.
Press to call Voicemail.

f

Making a Call

Enter

C

O

.

Receiving a Call

O

Open the phone, or press

.

Ending a Call

Press O, C or close the phone.

Making an Emergency Call

911O

Enter
central emergency operator.

. The call will be directed to a

Quick Access Features

Press E followed by the appropriate key, or press

E

, scroll to the feature and press O to select.

Recording a VoiceNote*

Press the Start/Stop Record button (top of your phone).
Press the button again to stop recording.

Quick Reference

Playing a VoiceNote

Select Messages, VoiceNote, Play VoiceNotes, or use the
quick access item.

*

Redialing the Last Number Called

1

Press O to display the last number dialed.

Press O to call the number.

2

One-Touch Dialing

Press and hold the appropriate digit key 1 to 9.

Storing Numbers in the Phone Book

1

Press , to access the Phone Book.

Press O to select phone memory, or

2

<O

to select SIM card memory.

Enter

3

C O

G O

, then H O, then

.

Dialing Phone Book Numbers

G

> O

Enter

Stopping a Call Alert

Press either of the volume buttons when the phone is
ringing or vibrating. This will stop the alert but not
answer the call.

Smart Button Operation

Press the smart button, located on the side of the phone,
to access an alphabetic list of your Phone Book entries.

* Use of the recording function is subject to varying State

and Federal laws regarding privacy of phone
conversations.

.

Introduction

Welcome

Congratulations on your purchase of a phone from Motorola, the world leader in wireless communications. The phones
are packed with features that put you in control and give you unrivaled power, while remaining discrete.

Control

• Customizable Quick Access Menu E -

most frequently used features in your own personal menu so
that they can be accessed with just two key presses. Icons make
each feature easy to identify.

• VoiceNotes feature } -

personal voice messages or to record part of a phone call ­useful when you haven’t got pen and paper handy for taking
down directions or a message.*

• Voice Control -

entries and to select Quick Access options.

Allows you to record a number of

Use voice commands to call up Phone Book

Place nine of your

Discretion

• VibraCall™ Alert L -

phone to ring, or which are too noisy to hear your phone ring, your
phone can vibrate to alert you of a call.

• Wearable Holster -

It is small and light enough to keep with you almost anywhere.*

• Stop Call Alert -

is ringing or vibrating. This will stop the alert but not answer the call.

* The holster has been designed for your convenience and is not meant to secure

your phone under all circumstances.

In locations where you don’t want your

Wear your phone in a stylish holster on your belt.

Press either of the volume buttons when the phone

Power

• Superb battery performance G -

several hours conversation or several days standby, but is still
small and light.

Before you use your phone, please see the ‘Your Battery’

!

section for important information on charging a new
battery.

* Use of the recording function is subject to varying State and Federal laws

regarding privacy of phone conversations.

Each phone is capable of

Personality™

This cellular telephone incorporates the

Motorola

, the

Unique to
complexity of cellular communications by guiding you through the
features and presenting you with simple choices every step of the

Personality

way. The
way you use your phone - for example, different ringer tones, a
phone book and network selection preferences - all presented with
clarity and simplicity. In this manual, each of the
features is identified with an
customizable to meet your requirements.

Personality

™ feature also allows you to personalize the

Personality

™ feature removes the

j

symbol to indicate that it is

™ feature.

Personality

Introduction

™

1

Understanding this Manual

Many of your phone options are accessed by a simple menu
system. A full description of the menus and how to move around
them is covered in the next section,
the manual describes the use of each menu item, it will be
assumed that you are familiar with the menu system.

Menu Navigation

. When

Key Presses

Key presses are represented in this manual using symbols so that
you may locate and use the required sequence quickly. A
sequence of key presses may be shown as follows:

$OC

This means that you should press the $ key followed by the

O

key and then the C key, in sequence, not

simultaneously.

Introduction

2

Entering Information

When you are requested to enter information, such as the
number of the phone you wish to call, this is represented in
type. For example:

C
A - enter your Personal Identification Number.
B - enter your unlock code.
G - enter the Phone Book location number.

- enter the required telephone number.

Prompts and Messages

Your phone responds to key presses by displaying either easy to
understand prompts that guide you to the next action, or simple
messages confirming that your action is complete. Prompts and
messages are represented in this manual in LCD style, for
example:

Enter PIN

or

Completed

.

Other Symbols

You will find the following symbols used throughout this manual:

A

A Note contains additional information which is relevant to
the feature/item.

!

A Caution contains important additional information
which is relevant to the efficient and/or safe usage of
your phone.

j

This symbol indicates that the feature is a
feature that can be customized to meet your requirements.

i

This symbol indicates a short key sequence for the feature.

Personality

™

bold

Menu Navigation

A large number of your phone's options are accessed by using
menus which use a common approach for selection, change and
cancellation.

Please read this section carefully before attempting to access a
menu option. When you understand the common approach to
menu navigation and how the menus are shown on the page,
you will be able to access and change options with ease.

Entering the Menus

Two different keys are used to access the menus:

$

E

Once entered, the menus use the $, <, >, O and

C

individual options.

enters the Options menu while in standby mode;
enters the In-call menu during a call.

enters the Quick Access menu.

keys in a common manner to access, select and change

Leaving the Menus

To leave any of the menus, you can either press and hold the

C

key or repeatedly press the C key. Both of these actions

will return your phone to the standby mode.

i

Alternatively, a quicker way to leave the menus is to press

EC

.

Menus and Sub-menus

A menu is a simple list of options. Some of these options provide
access to a further list of options called a sub-menu. When
navigating through the menus you may find it is helpful to think
in terms of menu levels - the ‘parent’ menu being on one level
and its sub-menus being on a lower level.

Moving To and Selecting a Menu Option

To move from one option to another on the same level, use the
scroll keys: the > key scrolls forward and the < key scrolls
backward. When you find the option you want, press the O
key to select it.

Depending on the option you select, one of three things will
happen:

• either a brief message will be displayed confirming an action,
for example

• or a prompt will be displayed requesting you to enter
information, for example

• or the first option of a sub-menu will be displayed. You can
select this option using the O key or browse through the
other options using the scroll keys.

To leave an option or sub-menu, press the C key. This will take
you back to the parent menu item.

Completed

.

Enter PIN

Enter Name

or

.

Menu Options with Security Codes

Some options are protected from misuse by requiring you to
enter one of the security codes. To use these options, you must
enter the requested code before proceeding.

Introduction

3

Menu Navigation - A Working Example

The following steps will take you through how to switch the
Extended Menus option on:

1

When the phone is in the standby mode, press the $ key.
This will access the Options menu and
will be displayed.

2

Press the < or > key repeatedly to go to the

Setup

3

Press the O key to select the sub-menu.

4

Press the < or > key repeatedly until the

Menus

5

Press the O key to select this item. You can now select
between On or

z

character. If the z character is next to

>

and then O to switch on the Extended Menus. If the

z

character is next to On, press C to leave the setting as it

is.

* Network and subscription dependent feature. Not available in all areas.
† Availability depends on the type and settings of the SIM card, and/or

your subscription to these features.

# If your service provider has added their own menu, Access Internet will

not be the first item in the Options menu.

*

menu item.

sub-menu item is shown in the display.

, the current setting will be shown with a

Off

Introduction

4

Access Internet

Extended

Off

, press < or

*

>

Phone

>

>

>

>

>

>

>

>

>

>

j

Short, Extended and Personalized Menus

With the

Personality

choosing which features you want readily available. The features
that are less frequently used can be stored out of sight.

The menu diagrams in this manual show the condition of the
menu settings when you first receive your phone. Some features
are in the Short Menu and are shown in
features are in the Extended Menu and appear in

You can change which features appear in the Short and Extended
Menus, and therefore personalize the menus, to suit your
requirements.

If you want to move a feature from the Short Menu to the
Extended Menu (or from the Extended Menu to the Short Menu),
go to the feature and then hold down the O key until a
prompt appears offering the following choices:

• Add the current feature to the Short Menu/Extended Menu.

• Leave the current feature in the Short/Extended Menu.
Select the option you want by pressing the O key.
The settings for some menu features cannot be changed.

™ feature, you can personalize the menus by

bold

type. Other

italics

.

Introduction

5

6

Introduction

Contents

Safety

Important information for the efficient and safe operation of your phone............................................................................... 9

About Your Phone, Battery and SIM Card

Introduces your phone, explains how to charge and maintain batteries, explains about your SIM Card..............................13

Making and Receiving Phone Calls

Explains how to make single or conference calls, how to redial, how to transfer a call, and how to end a call...................21

Using Voice Features

Explains how to use VoiceNotes and Voice Control features on your phone ........................................................................... 33

Using the Options Menu

Provides an explanation of the Options Menu and how to use it............................................................................................. 41

Using the Quick Access Menu

Provides an explanation of the Quick Access Menu and how to use it..................................................................................... 83

Optional Accessories

Details the accessories available for use with your phone......................................................................................................... 89

What To Do If...

Helps you to solve any problems that may occur........................................................................................................................ 91

Index

A comprehensive Index ................................................................................................................................................................. 99

The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.

Contents

7

8

Contents

Wireless Phone Safety Tips

Your Motorola wireless telephone gives you the powerful ability to
communicate by voice—almost anywhere, anytime, wherever
wireless phone service is available and safe conditions allow. But an
important responsibility accompanies the benefits of wireless
phones, one that every user must uphold.

When driving a car, driving is your first responsibility. If you find it
necessary to use your wireless phone while behind the wheel of a
car, practice good common sense and remember the following tips:

1

2

3

4

5

“Safety is your most important call!”

Get to know your Motorola wireless phone and its features such
as speed dial and redial. If available, these features help you to
place your call without taking your attention off the road.

When available, use a hands-free device. If possible, add an
additional layer of convenience to your wireless phone with one
of the many Motorola Original hands-free accessories available
today.

Position your wireless phone within easy reach. Be able to access
your wireless phone without removing your eyes from the road. If
you receive an incoming call at an inconvenient time, if possible,
let your voice mail answer it for you.

Let the person you are speaking with know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions. Rain, sleet, snow, ice, and even heavy traffic can be
hazardous.

If you receive an incoming call at an inconvenient time do not
take notes or look up phone numbers while driving. Jotting
down a “to do” list or going through your address book takes
attention away from your primary responsibility—driving safely.

Safety

6

Dial sensibly and assess the traffic; if possible, place calls when
you are not moving or before pulling into traffic. Try to plan calls
when your car will be stationary. If you need to make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.

7

Do not engage in stressful or emotional conversations that may
be distracting. Make people you are talking with aware you are
driving and suspend conversations which have the potential to
divert your attention away from the road.

8

Use your wireless phone to call for help. Dial 9-1-1 or other local
emergency number in the case of fire, traffic accident or medical
emergencies.*

9

Use your wireless phone to help others in emergencies. If you see
an auto accident, crime in progress or other serious emergency
where lives are in danger, call 9-1-1 or other local emergency
number, as you would want others to do for you.*

10

Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down
vehicle posing no serious hazard, a broken traffic signal, a minor
traffic accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other special non­emergency wireless number.*

Check the laws and regulations on the use of wireless telephones
and their accessories in the areas where you drive. Always obey
them. The use of these devices may be prohibited or restricted in
certain areas.

For more information, please call 1-888-901-SAFE or visit the CTIA
website at www.wow-com.com™.

*Wherever wireless phone service is available.

9

Safety

Hand-Held Portable PCS Telephone

IMPORTANT

Read this information before using

your wireless handheld phone.

Exposure To Radio Frequency Signals

Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals.

In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for handheld
wireless phones. Those guidelines are consistent with the safety
standards previously set by both U.S. and international standards
bodies:

•

American National Standards Institute (ANSI) IEEE. C95. 1-1992

•

National Council on Radiation Protection and Measurement
(NCRP). Report 86

•

International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996

•

Ministry of Health (Canada), Safety Code 6

Those standards were based on comprehensive and periodic
evaluations of relevant scientific literature. For example, over 120
scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available
body of research to develop the ANSI Standard (C95.1).

The design of your phone complies with the FCC guidelines (and
those standards). For additional information concerning exposure
to radio frequency signals, see the statement by the FDA at the

Safety

10

end of this user guide.
To maintain compliance with FCC RF exposure guidelines, if you

wear a handset on your body, use the Motorola-supplied or
approved carrying case, holster, or other body-worn accessory. If
you do not use a body-worn accessory, ensure the antenna is at
least one inch (2.5 centimeters) from your body when
transmitting. Use of non-Motorola accessories may violate FCC
RF exposure guidelines.

Antenna Care

Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications or attachments could
damage the phone, and may violate FCC regulations.

Phone Operation

NORMAL OPERATION
Hold the phone as you would any other telephone, with the

antenna pointed up and over your shoulder.
TIPS ON EFFICIENT OPERATION
Observe the following guidelines to operate your phone most

efficiently.

•

Extend your antenna fully, if applicable.

•

Do not touch the antenna unnecessarily when the phone is in
use. Contact with the antenna affects call quality and may cause
the phone to operate at a higher power level than otherwise
needed.

Batteries

Caution:

All batteries can cause property damage, injury, or
burns if a conductive material, such as jewelry, keys or beaded
chains, touches exposed terminals. The material may complete
an electrical circuit and become quite hot. To protect against such
unwanted current drain, exercise care in handling any charged
battery, particularly when placing it inside your pocket, purse or
other container with metal objects. When the battery is detached
from the phone, your batteries are packed with a protective
battery cover; please use this cover for storing your batteries
when not in use.

Driving

Check the laws and regulations on the use of wireless telephones
in the areas where you drive. Always obey them. Observe the
following guidelines when using your phone while driving.

•

Give full attention to driving--driving safely is your first
responsibility

•

Use hands-free operation, if available

•

Pull off the road and park before making or answering a call if
driving conditions so require.

.

.

Electronic Devices

Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF
signals from your wireless phone.

Pacemakers
The Health Industry Manufacturers Association recommends that

a minimum separation of six inches (6”) be maintained between
a handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are

consistent with the independent research by and
recommendations of Wireless Technology Research.

Persons with pacemakers:

•

should ALWAYS keep the phone more than six inches from
their pacemaker when the phone is turned

• should not carry the phone in a breast pocket;

• should use the ear opposite the pacemaker to minimize the

potential for interference;

• should turn the phone OFF immediately if you have any reason

to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing

aids. In the event of such interference, you may want to consult
your hearing aid manufacturer to discuss alternatives.

Other Medical Devices
If you use any other personal medical device, consult the

manufacturer of your device to determine if it is adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.

Turn your phone OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals
or health care facilities may be using equipment that could be
sensitive to external RF energy.

V

ehicles

RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles. Check with the
manufacturer or its representative regarding your vehicle. You
should also consult the manufacturer of any equipment that has
been added to your vehicle.

Safety

ON;

11

Posted Facilities

Turn your phone OFF in any facility where posted notices so
require.

Aircraft

Switch OFF your phone before boarding an aircraft.
Airline regulations prohibit using your phone while in the air.

Check and comply with the policy of your airline regarding the
use of your phone while the aircraft is on the ground.

Blasting Areas

To avoid interfering with blasting operations, turn your phone
OFF when in a “blasting area” or in areas posted: “Turn off two­way radio”. Obey all signs and instructions.

Potentially Explosive Atmospheres

Turn your phone OFF, do not remove your battery when you are
in any area with a potentially explosive atmosphere, and obey all
signs and instructions. Sparks from your battery in such areas
could cause an explosion or fire resulting in bodily injury or even
death.

Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as
gasoline stations; below deck on boats; fuel or chemical transfer
or storage facilities; areas where fuel odors are present (for
example, if a gas/propane leak occurs in a car or home); areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders, and any other area where you would normally
be advised to turn off your vehicle engine.

Safety

12

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, in the
area over the air bag or in the air bag deployment area. If in­vehicle wireless equipment is improperly installed and the air bag
inflates, serious injury could result.

About Your Phone, Battery and SIM Card

Special Keys

S Turns the phone on and off.
O Accept call, setting, option.
C Reject call, setting, option.
E Enter the quick access menu.
$ Press to access the Options and Phone Book menus.
<> Press to scroll to entries and menu options.
, Press to add a phone book entry.
f Press to call Voicemail.

The Smart Button

The smart button (=) is on the left-hand side
of your phone in between the two volume
keys. Press it to quickly access all your Phone
Book entries, and then either scroll through
the entries using the volume buttons or press
one of the alphanumeric keys to search for a
specific name - for example, press 7 to
search for the name Pam, or press 7 four
times to search for the name Sam.

AIf a Phone Book entry does not have a

name, it will not be displayed.

If you are using the optional headset, you
can also use the smart button to make,
answer and end calls as follows:

• To answer a call, press = for 1.5 seconds.

• To end a call, press = for 1.5 seconds and then quickly press

= again.

• To make a call, enter or recall a number and then press and

hold = for 1.5 seconds.

Volume Buttons

The Volume buttons are on the left-hand side of your phone,
above and below the smart button. The buttons are used for
adjusting the keypad, earpiece and ringer volume. A volume
meter will display the current volume setting. The meter will
disappear after a short time, or if you press O or C.

• To adjust the keypad and earpiece volume, press the buttons

with no other features selected.

• To adjust the ringer volume, press E and then use the

buttons to set the required volume.
The volume buttons can also be used to scroll though the Phone

Book entries after pressing the smart button.

AIf you receive a call and you do not want to answer it

immediately, you can press either of the volume buttons to
stop the phone from ringing or vibrating. This will not
answer the call.

The Start/Stop Record Button

The Start/Stop Record button (?) is on the top of the phone, next
to the antenna. Press it to start and stop recording VoiceNotes™.
Refer to Using VoiceNotes for more information.

About Your Phone, Battery and SIM Card

13

The Display

The display on your phone can
show alphanumeric characters as
well as useful information
symbols.The various elements of
the display are as follows:

ABC123

rx

k
l

n

o

p

h

q

Characters are used to display messages and
telephone numbers.

Signal Strength. The more segments displayed in
the bar graph, the better the signal strength.

In Use. Displayed when a call is in progress.

Roam. Displayed when you are registered on a

system other than your home system.
Home Zone. Availability depends on your service

provider.
Short Message Service. Displayed when the

phone has received a message. The symbol will
flash when your message storage area is full.

Voicemail Waiting Indicator. Displayed when you
have a voice message waiting. The availability of
this feature depends on your service provider.

Ringer On. Displayed when the call ringer is
selected. If you select the No Ring or Vibrate or the
Vibrate Only options this symbol will not be
displayed.

Battery Charge Indicator. The more segments
displayed, the greater the battery charge.

About Your Phone, Battery and SIM Card

14

B...K

z

12:00

Icons are displayed when you are in the quick
access menu.

Indicates that a menu item is currently selected.
Real Time Clock. The real time clock can display

the time in either a 12-hour or 24-hour format.

Low Temperature Use

The liquid crystal display used in your phone will behave
differently at extremely low temperatures. You may notice that
the display responds slowly to key presses; this is to be expected
and does not affect the phone operation in any way.

Looking After Your Phone

• Never leave your phone or battery in extreme temperatures

(over 60˚C (140˚F)), for example, behind glass in very hot,
direct sunlight.

• To clean your phone, use an antistatic cloth. Do not use an

electrostatically charged cloth.

The Status Indicator

The status indicator on the top of the phone
provides you with the following information:

Incoming Call Alternate Red/Green

In Service Flashing Green

No Service Flashing Red

Roaming Flashing Yellow

Your Battery

Charging a New Battery

To ensure maximum battery performance, a new battery (or
battery that has not been used for several months) should be
charged for about 3-4 hours before use.

After this initial charge, you can recharge your battery at your
convenience, using the phone’s rapid travel charger.

ASee the chart on page 18 for charging times.

Important Battery Information

! Only Motorola Original Accessory batteries can be

charged in the phone or the optional desktop charger.

This is to protect you and your phone from the risks of

incorrect charging.

To ensure that you enjoy maximum battery life and use your
battery to its fullest capacity:

• The battery should be at or near room temperature when

charging.

About Your Phone, Battery and SIM Card

15

Battery Performance and Maintenance

• Best battery performance will be achieved when you regularly

charge and discharge batteries as instructed in this manual.

• Battery performance is greatly affected by network coverage.

• If left unused, a fully charged battery will discharge itself in

approximately one month.

• When not in use, store your battery uncharged in a cool, dark

and dry place.

• Expected life of a battery is about 300-500 charge/discharge

cycles.

Low Battery Warning

When the battery level is low and only a few minutes of talk time
remain, a warning signal (two double beeps) will sound, the
border of the battery symbol will begin to flash, and

Battery

will be displayed.

When the battery is completely discharged, your phone will turn
off.

Low

Battery Care and Storage

To prolong the life of your batteries, avoid exposing them to
temperatures below -10˚C (14˚F) or above 45˚C (113˚F). Never
leave your phone or batteries in extreme temperatures (over 60˚C
(140˚F)), for example, behind glass in very hot, direct sunlight.

Battery Disposal

To dispose of batteries, check with your local recycling center for
a battery recycler near you. Never immerse batteries in water.
Never dispose of batteries in fire.

About Your Phone, Battery and SIM Card

16

Removing Your Battery

! Switch off your phone before removing the battery.

Failure to do so may damage your phone memory.

1 Press the release catch on the battery compartment and lift off

the cover.

2 Push the battery toward the top of the phone and lift the

battery out from the bottom end.

Fitting Your Battery

1 Remove the battery compartment cover.
2 Align the connections on the battery with the connections on

the phone.

3 Press the battery toward the connections and push it

downward.

4 Pull battery back until it clicks into place. Replace the cover.

Charging Your Battery Using the Travel Charger

The travel charger can power the phone and charge a fitted
battery.

To charge your battery:

1 Fit a battery onto your phone.
2 Attach the correct adapter plug to the travel charger.
3 Connect the travel charger to the phone.

AThe connector is keyed and can only be inserted one way.

4 Insert the travel charger plug into a 110V AC electrical outlet.
A beep-tone is heard and the battery icon flashes when charging

begins.

AYour phone can be either on or off during charging.

The state of charging is monitored and displayed by your phone.
See ‘Battery Meter Indicators’ later in this section for details.

About Your Phone, Battery and SIM Card

17

Desktop Charging Your Battery

AThe Desktop Charger is an optional accessory that allows

you to charge both the battery fitted in your phone and a
spare battery at the same time.

AIt is normal for batteries to become warm during charging.

1 Connect the travel charger to the desktop charger socket.

(The connector is keyed and can only be inserted one way.)

2 Plug the travel charger into a 110V AC electrical outlet.
3 Insert your phone into the desktop charger.

A spare battery can be charged on its own or at the same time as
your phone. Insert the battery into the desktop charger.

About Your Phone, Battery and SIM Card

18

Battery Indicators

Your Motorola cellular phone includes the Motorola Expert
Performance (¢) charging system. This enables the charging
circuits in both the phone and the optional (¢) desktop
charger to communicate directly with the battery. Based on this
communication, the charger can implement the optimum
charging cycle for best performance and determine the level of
charge.

Your phone monitors and displays information about your
battery. The following message will appear on the display, as the
condition occurs:

Low Battery

Insert
Battery

Invalid
Battery

The battery charge is low. The battery should
be recharged.

No battery fitted; external power connected

This message is accompanied by a single beep.
Your phone is alerting you that you do not
have charging capabilities with this battery
even though the battery may be able to power
the phone.

The most likely reason why your charging
system does not recognize the battery is that
the battery you have purchased is not a
Motorola original battery and therefore does
not have the communications technology built
into it. All Motorola original batteries include
this communications technology.

It is recommended that you use only Motorola
original batteries, chargers and other
accessories.

Battery Meter Indicators

The battery meter displays different messages depending on the
batteries attached, and whether or not there is an external power
source. The battery meter is found in the Call Related Features
part of the Options Menu.

Charging
Battery

Fast Charge
Complete

Invalid
Battery

The battery is being charged.

Fast charging is complete.

Battery may be defective, or may not be a
Motorola original battery.

About Your Phone, Battery and SIM Card

19

Your SIM Card

Your SIM (Subscriber Identity Module) card was supplied by your
Service Provider when you bought your phone. You will not be
able to make or receive calls if you do not have a SIM card
inserted in your phone.

ASome networks allow you to make 911 emergency calls

without a SIM card inserted.

The SIM card is a ‘Smart Card’ that contains your phone number,
service details and memory for storing Phone Book numbers and
messages. You can therefore use your SIM card in someone else’s
GSM phone and you will be charged for the call.

Like a bank or credit card, you should keep your SIM card secure.
Do not bend or scratch your card and avoid exposure to static
electricity or water.

! Switch off your phone before inserting or removing the

SIM card. Failure to do so may damage the memory on
your SIM card.

SIM Card Insertion/Removal

1 Switch off your phone by pressing and holding the S key,

remove the battery cover and the battery.

2 Slide the SIM holder toward the right and lift up the left side

of the holder.

3 Remove the SIM card from the holder if necessary.

About Your Phone, Battery and SIM Card

20

4 Insert the SIM card into the holder as shown. The SIM card

should be inserted with the notch at the top and facing
toward the base of the phone.

5 Replace the holder and press and slide it to the left to lock it

into place.

6 Replace the battery and battery cover.
If the SIM card is inserted the wrong way, or damaged, the

Check Card message may be displayed. Remove the SIM card

and then properly re-insert it into the phone.
If either of the

Supplier

contact your Service Provider.

Bad Card See Supplier or Blocked See

messages are displayed, then you will need to

Making and Receiving Phone Calls

Switching the Phone On and Off

Press S to turn the phone on; press and hold S to turn the
phone off. If VibraCall™ is selected, the phone will vibrate when
it is switched on.

If you switch the phone on and there is no SIM card inserted, you
will be asked to insert one. Once inserted, the phone will check
that the SIM card is valid.

A number of messages will then be displayed:

•

Enter PIN - a request to enter the SIM card PIN code (if

required).

•

Enter Phone Unlock Code - a request to enter the

phone unlock code (if required).

•

Searching... followed by a network name - as the phone

searches and then finds a suitable network to connect to.

Entering Your SIM Card PIN Code

To enter the PIN code, enter AO.
As you type in each digit of the PIN code a

displayed.
If you make a mistake, press and release the C key to remove

the last digit. Holding the C key down will remove the entire
entry.

When the PIN code is complete press the O key.
If the PIN code entered is incorrect, the warning message

PIN

will be displayed, followed by Enter PIN.

* character will be

Wrong

! If the PIN number is entered incorrectly three times in a

row, your phone will automatically lock up and the

Blocked message will be displayed. See ‘Unblocking

Your Phone’ for details on unblocking your phone.

The PIN code can be changed; see ‘Change SIM PIN Code’ in the
Phone Setup Menu section for more details.

j Entering Your Unlock Code

If your phone displays the message Enter Phone Unlock

Code

you must enter your unlocking code by entering

BO.
The unlock code is a four digit number which is set by Motorola

to 1234. The code can be changed; see ‘Change Unlock Code’ in
the Phone Setup Menu section for more details.

If you forget your unlock code, press the $ key. This will
display the ‘Change Unlock Code’ option. Enter O
D, enter a new unlock code, and press O.

Making and Receiving Phone Calls

21

Making a Phone Call

To make a phone call, your phone must be switched on and
unlocked.

It will not be possible to make a phone call unless you are in an
area where there is GSM1900 service. When service has been
found, a series of rising bars, x, will show the signal
strength.

There are a number of different ways to make a phone call:

• Using the digit keys.

• Using automatic redial.

• Redialing the last number called.

• One-touch dialing a Phone Book entry*.

• Dialing a Phone Book entry*.

• Calling an embedded number in a message.

• Using the smart button (=) and Voice Control.

A*Your phone contains a 'phone book' that can be used to

store names and telephone numbers. See ‘What is the
Phone Book?’ for further details.

Making and Receiving Phone Calls

22

Keypad Digits

The simplest method of making a phone call is to enter the
number using the digit keys then press O.

AIf you make a mistake, press and release the C key to

remove the last digit. Holding the C key down will
remove the entire number.

Your phone will then attempt to make the phone call. The display
will show

Calling to show the call attempt is being made. If

the call is not answered, pressing O, or closing the phone, at
this point will end the attempt.

When the phone call is answered, the display will change to

Connected for a few seconds, followed by End Call?.

To end your call press O, or close the phone.

Automatic Redial

If your call attempt does not succeed, the message
be displayed for five seconds. Pressing O at this point will
automatically redial the phone number.

When the call is answered, you will hear a short ring tone.
The maximum number of redial attempts is set by your Cellular

Service Provider. If the phone call cannot be connected within
this maximum, the message

Redial Failed will be shown.

Redial? will

Redialing the Last Number Dialed

i When in standby mode, press OO.

Alternatively, you can retrieve the last number dialed using the
‘Last Ten Calls’ feature in the Phone Book menu.

j One-Touch Dialing Phone Book Numbers

To quickly retrieve and dial a number stored in the first nine
locations of your Phone Book
digit key. For example, pressing and holding 2 will dial the
phone number stored in location 2 of your Phone Book.

*

, press and hold the appropriate

AYou do not need to press O to call the number.

j Dialing Phone Book Numbers

The following smart button (=) options are available:

• Press = and say the Voice Tag name after the tone. See ‘Using

Voice Control’ for more information.

• Press = and use the volume button to scroll to the stored

number, or press the appropriate digit key to skip to a
particular letter. To make the call, either hold down = for 1.5
seconds or press O.

Alternatively, enter the phone book location number followed
by >O.

Calling an Embedded Number in a Message

Details on how to call a number embedded in a message are
given in the Messages Menu section.

* The Phone Book entries that you are able to access will depend on the

One-Touch Dial Setting option in the Phone Book menu.

International Phone Calls

To make an international phone call press and hold the 0 key.
After a couple of seconds the international dialing prefix
appear in the display; this allows you to call from any country
without knowing the local international access code.

Then enter the country code, followed by the phone number.
Press O to dial.

+ will

Inserting Pauses Into Phone Numbers

To obtain a three second 'pause' character in a phone number,
press and hold the < key for a couple of seconds; the pause
symbol

Ü will appear.

The pause character produces a three second delay whenever it is
used. However, the first pause character in a phone number is a
special case; it will not begin its delay until the call is answered.

Pause - A Working Example.

If, for example, you have a tone-based voicemail system on
555-6911, with a mailbox number 1066 and password 2001.
Then you may dial the following number:

5556911Ü1066Ü2001O.

The first part of the number would be used to call the voicemail
system.

When the call is answered the first pause will produce a delay of
three seconds before the tones for
mailbox.

There will be a second pause of three seconds before the tones
for

2001 are sent as the password.

Making and Receiving Phone Calls

1066 are sent to select the

23

Emergency Calls

When you dial 911, your phone will automatically send an
emergency message to your GSM 1900 network. Keep in mind
that you must be within a GSM 1900 network coverage area. If
allowed by the Service Provider, the emergency message can be
sent with or without a SIM card inserted into the phone and
regardless of any security code settings.

Please check with your network operator for further information
regarding emergency dialing services.

To dial the emergency number, press 911O.
While the emergency call is being made and connected, the

display will show

AYou may also be able to dial 112, the international

emergency number, to place emergency calls.

* Network and subscription dependent feature. Not available in all areas.

*

Emergency.

Making and Receiving Phone Calls

24

Receiving a Phone Call

To receive a phone call:

• Your phone must be switched on and unlocked.

• You must be in an area where there is service.

• Your Call Forwarding and Call Barring settings should not be

set to forward or bar incoming calls.

When your phone receives a call, it will ring or vibrate. To answer
a call, extend the antenna, then open the phone.

If you wish to open the phone without answering calls, set

Answer Only

Identification and you are a subscriber, you can open your phone
to review the number or name of the caller before you answer. To
answer a call with Key Answer Only activated, press O, 1
through 9, or >. To reject the call, press C.

Your phone automatically searches your Phone Book for the
caller’s number. If the number matches an entry in your Phone
Book, the name associated with the number is displayed instead.

To answer the call, press O. If
you can also press 1 through 9 or >.

If your phone is open and you do not want to answer the call,
you can:

• Press and release C.

The caller is either sent to a forwarding number (see 'Detailed
Forwarding’) or hears a busy tone.

or

• Press and hold C. This will reject the incoming call. No call

forwarding option will be offered in this case.

to On. Then, if your network offers Caller Line

Key Answer Only is active,

Key

If your phone rings and you do not answer it, the message

Unanswered Call will be displayed the next time you open

the phone, so that you know someone tried to call you.

AIf you subscribe to CLI, you can view the names or numbers

of your unanswered calls in the Last 10 Calls Received list.

Ending a Phone Call

To end a phone call, press O, C or close phone.

Making and Receiving Phone Calls

25

In-Call Menu

The “In-Call” menu provides access to additional functionality
during a call.

Making and Receiving Phone Calls

26

Entering the In-Call Menu

The “In-Call” menu is accessed by pressing the $ key during a
call.

Leaving the In-Call Menu

To leave the “In-Call” menu press the C key.

In-Call Menu Options

The options listed in the “In-Call” menu will dynamically change
depending on the current call state. The following list contains all
of the possible options in the “In-Call” menu.

AOnly some of the options will appear at any given time. The

order of the options may vary.

Handsfree On/Off

This option is used to switch between Handsfree and normal
operation if the phone is installed in a car kit that does not have
an automatic presence detector.

Hold Call

This option will put the active call on hold.

Make a New Call

This option allows you to make another call.

Restrict My Number

This option allows you to make a call without the remote user
getting advanced warning of the number.

End Active Call

This option terminates the active call, and makes the call that was
previously on hold, the active call.

End Held Call

This option will terminate a held call.

End Active And Held

This option will terminate all connected calls.

Switch

This option allows you to switch between the active call and the
call that is on hold.

Conference Call

This option connects you with up to five other telephones on one
call (see ‘Making a Conference Call’).

Transfer Call

This option transfers a call to another telephone (see ‘Transfer
Call’ later in this section).

Split Call

This option allows you to separate an individual from the main
Conference Call.

Reject Waiting Call

This option will reject a waiting call.

Reconnect

This option will make the call on hold the active call.

Reconnect Held Call

This option is similar to
call on hold, and a call waiting.
make the call on hold the active call.

Reconnect but will appear if you have a

Reconnect Held Call will

Turn Mute On or Off

Temporarily turns the microphone off during a phone call.
Reselect this option to resume your conversation.

j Call Holding and Call Waiting

Your phone supports the GSM options of Call Holding and Call
Waiting. Using these options you can place a current phone call
on hold and accept an incoming call or start a second call (See
‘Call Waiting’ in the ‘Call Related Features’ menu for details
of how to control this feature).

Call Waiting

If Call Waiting is On, you will be notified of an incoming call by an
audible alert and by the message

• To accept the incoming call, press O. The other caller will

automatically be placed on hold.

• To reject the incoming call, press C or press $ and select

Reject Call Waiting.

If you would like to end the active call first, press $ and select

End Active Call?. The phone will then ring and can be

answered normally.

AIf you have CLI, the caller’s information will be displayed

instead of the Call Waiting message.

Call Holding

If you would like to put an active call on hold to make another
call, press $ and select
and select

Make New Call.

• To end a held call, press $ and select

Switching Between Calls

Pressing O will switch you between the active and held calls.
The other caller will automatically be placed on hold.

AClosing the phone will end both the active and held calls.

Making and Receiving Phone Calls

Call Waiting - Answer?

Call Hold. Then press $ again

End Held Call.

27

.

Making a Conference Call

With Conference Call, you can have a conference with up to five
other phones to create a group call. At any time during your call,
you can add, disconnect or separate individuals from the
Conference Call using other “In-Call” menu options.

AYou must subscribe to both Conference Call and Call

Waiting Supplementary Services to be able to use this
feature.

Setting Up a Conference Call

To set up a conference call, place or receive a call as you normally
would. Once the call is established, press $ and scroll to

New Call

. Press O to select.

You will then be prompted for the phone number of the next
party. You can either enter the number with the keypad or recall
a number from your Phone Book.

The original call will be placed on hold automatically while you
make the new call. Once the new call is established, you can join
the calls by pressing $ and selecting

You may also add incoming calls by answering Call Waiting and
selecting

Conference Call as described above.

Conference Call.

Make

Simply repeat these steps to include additional calls.

Making and Receiving Phone Calls

28

Separating Out Individual Calls

If you need to speak with an individual caller privately, you can
isolate one call from the conference call.

AIn order to separate a call from the group, there must not

be any calls already on hold.

To isolate the call, press $ and select
then be able to scroll through the phone numbers of all the
members of the conference call. If you have stored any of the
numbers in your Phone Book, the name will also appear. Once
you find the caller to isolate, press O.

To rejoin the group, select

Conference Call again.

Split Call. You will

Ending the Call

Close the phone to end all calls simultaneously.
Press $ then scroll to either

disconnect your live call or
whoever is on hold, whether an individual or the remaining
group.

End Active Call to

End Held Call to disconnect

Security Features

You may find that you are prompted to enter certain security or
access codes before you can use your phone or some of its
features. These codes are:

• PIN Code (SIM card PIN code).

Prevents access to your SIM card. The number is supplied by
your Service Provider. Your SIM card will be blocked if three
unsuccessful attempts to enter this number are made.

• PIN2 Code.

Prevents access to certain advanced features. The number is
supplied by your Service Provider.

• Phone Unlock Code.

Protects your phone from unauthorized use. The default code
set by Motorola is 1234.

• Unblock Code.

Unblocks your SIM card if it has been blocked by three
unsuccessful attempts to enter the PIN code. The number is
supplied by your Service Provider.

• Security Code.

Prevents access to security features. The default code set by
Motorola is 000000.

Making and Receiving Phone Calls

29

Transfer Call*

Transfer Call transfers a call to another telephone. There are two
ways to transfer a call: before or after the third party is
connected.

AYou must subscribe to both Conference Call and Call

Waiting Supplementary Services to be able to use this
feature.

Initiating Transfer Call Before the Third Party Is
Connected

AFor example, you are talking to “Judy” and wish to transfer

her to “Amy”–who is not involved in the call yet–and then
remove yourself from the call.

To transfer a call to another telephone, press the $ key and
select

Transfer Call from the “In-Call” menu. Enter the

number where the call will be transferred and press O.
Your phone will then attempt to transfer the call. The display will

show

Transferring Call followed by Call

Transferred

you will be disconnected automatically.

* Check with your GSM 1900 Service Provider for availability of

. When the call has been successfully transferred,

Call Transfer

Making and Receiving Phone Calls

30

Initiating Transfer Call After the Third Party Is

Connected

AFor example, you are talking to “Judy” and answer a call

waiting which is “Amy.” You wish to transfer “Judy” to
“Amy,” and remove yourself from the call.

If you already have an active call and a call on hold, press the
$ key and select
Your phone will then attempt to transfer the active call to the call
on hold. The display will show
by

Call Transferred. Once the call has been successfully

transferred, you will be disconnected automatically.

Transfer Call from the “In-Call” menu.

Transferring Call followed

Call Holding and Call Waiting Messages

During Call Holding and/or Call Waiting operations, your phone
may display one or more of the following messages:

Trying

A request to hold the active call, swap the active with a held
call, or add a member to a Conference Call, has been made.

or
A request to reconnect the held call has been made.

Hold Failed

The request to hold a call has been unsuccessful.

Cannot Hold Second Call

A call is already on hold, you cannot place two calls on hold at
the same time.

Connection Failed

The held call could not be made active again.

Busy Try Later

Your phone is still working on a previous command. Wait a
short time before repeating the command.

Anonymous

The person who is calling you has blocked their number from
appearing on your phone.

Unavailable

The network is unable to provide the caller’s number.

Conference Unsuccessful

The request for Conference Call has been unsuccessful.

Transferring Call

A request to transfer a call has been made.

Transfer Unsuccessful

The request to transfer a call has been unsuccessful.

Making and Receiving Phone Calls

31

Making and Receiving Phone Calls

32

Using VoiceNotes

Using Voice F eatures

The VoiceNotes feature allows you to record up to 3 minutes of
personal voice messages or to record part of a phone call. This is
useful when you don't have a pen and paper handy for taking
directions or a message. Recording is available during the
following call scenarios:

• Phone idle (no calls).

• Single active call (includes conference calls).

• Active call plus waiting call.

Recording a VoiceNote

To record a VoiceNote, press the Start/Stop Record button (?).
You will hear a short tone to indicate that recording has started
and the display will show the message
remaining recording time available.

If you are recording during a call, the person you are speaking to
will hear a tone every 10 seconds to warn them that you are
recording the call.

ADuring the recording of an active call, only the person you

are talking to is recorded.

To stop recording a call, press the Start/Stop Record button (?) or
O; on models with a flip you can also close the flip, although

this will end the call. The display shows the message

XX Stored

VoiceNotes are stored in sequential locations.

where XX is the number of the storage location.

Recording and the

VoiceNote

Recording stops immediately with no further notification if:

• you choose to accept an incoming call while you are recording

(the Call Waiting alert is played)

• you choose to initiate a call during recording a VoiceNote.

VoiceNote Storage Capacity

The ‘Show Time Available' option in the Messages, VoiceNotes
menu displays the amount of recording time available, see
‘Messages Menu’.

During recording, ten seconds before the recording capacity is
reached you will hear a warning tone. If you do not stop
recording within the time limit, recording will automatically stop
and a single, one second tone will be heard, accompanied by the

Storage Full message.

Playing VoiceNotes

To play your VoiceNotes, select the ‘Play VoiceNotes' option in
the Messages, VoiceNotes menu or the Quick Access menu
item (}).

The first VoiceNote will begin to play after two seconds. The
display will show

Press C to stop playing a VoiceNote. A message showing the
current VoiceNote is displayed (
prompt
to the next VoiceNote.

AIf you selected ‘Play VoiceNotes' from the Quick Access

Menu, the phone will simply return to its idle state.

VoiceNote XX playing... Go to next?

Go to next?. Press $ and then < or > to skip

VoiceNote XX), together with a

Using Voice Features

33

If you press $ and then < or > (top) during playback,
the message will start to replay from the beginning. Press < or
> (top) twice rapidly to skip back to the previous message.

Press $ to play the next VoiceNote. To skip to the next
VoiceNote during playback, press O.

To play a VoiceNote stored at a specific location, press the
appropriate digit key 1 to 9.

AIt is not possible to play back VoiceNotes during a call.

Erasing VoiceNotes

To erase your VoiceNotes, select the ‘Erase All VoiceNotes' option
in the Messages, VoiceNotes menu. You will be requested to
confirm the deletion with the message

- Select?

The confirmation message

. Press O to confirm the deletion.

VoiceNotes Erased is displayed.

AYou cannot erase individual VoiceNotes.

Using Voice Features

34

Erase All VoiceNotes

Using V oice Control

With Voice Control, you can call up a phone number or activate a
Quick Access feature with a single spoken command.

The single spoken command is called a Voice Tag.
You can assign Voice Tags to call any of the Phone Book numbers

in your phone memory, and you can also assign Voice Tags to
activate any of the Quick Access features.

AYou cannot assign Voice Tags to call any of the numbers in

your SIM card memory.

When you are recording a Voice Tag, you cannot make or receive
any calls.

For best results, when you record a Voice Tag, make sure there is
no background noise and speak in a clear, natural voice. Your
phone allows you about two seconds for each Voice Tag.

Voice Control for Phone Book Entries

You can add a new Voice Tag when you set up a new Phone
Book entry or when you amend an existing Phone Book entry.
Alternatively, you can overwrite an existing Voice Tag or delete it
completely.

AYou cannot record a Voice Tag if you have set Prevent

Access To Phone Memory.

Add Voice Tag

This option is available from the Phone Book menu and allows
you to add a Voice Tag to a new Phone Book entry.

When you select ‘Add To Phone Memory, your phone prompts
you to enter a number, name and location and then stores the
entry. For more details, see The Phone Book Menu.

After the prompt
a Voice Tag as follows:

1 u

Add Voice Tag?

Stored XXX, your phone then prompts you for

Press O to continue.

If there are already 25 Phone Book Voice Tags in your phone,

Voice Tag Storage Full appears and your phone returns

you to the ‘Add To Phone Memory’ menu option. You must

delete a Voice Tag before you can add another.

If there are Voice Tags available, your phone prompts you to:

2 u

Press OK When Ready

Press O to continue.

3

Say Name After Tone...

Wait for the tone to finish and then say the name.

Sometimes

repeat this operation.
4 If the recording is successful,

seconds followed by y

Repeat Name After Tone... prompts you to

Please Wait appears after two

Voice Tag Stored.

Using Voice Features

35

When a Voice Tag recording is successful, your phone returns you
to the ‘Add To Phone Memory’ menu option.

If the recording is not successful, for example, the name you used
is too similar to another Voice Tag name, the phone displays the
reason for not accepting the name and returns you to the

u

Press OK When Ready prompt.

Add or Edit Voice Tag and Delete Voice Tag

These options are available from the Phone Book menu or the
Quick Access menu. First, select either ‘Find Entry by Name’ or
‘Find Entry by Location’.

After you enter the name or location details, you can select the
appropriate Voice Tag menu option.

’.

Add or Edit Voice Tag

AThis option does not appear if the phone number is not in

phone memory.

Select this option to add a Voice Tag to the Phone Book entry or
to overwrite an existing Voice Tag. If an entry already has a Voice
Tag, the symbol

When you select this option, the phone prompts you with

u

Press OK When Ready.

)) appears after the location number.

Using Voice Features

36

To complete the Voice Tag recording, follow the same process as
for ‘Add Voice Tag’.

Delete Voice Tag

AThis option does not appear if the phone number is not in

phone memory or if there is no Voice Tag to delete.

Select this option to delete the Voice Tag from the Phone Book
entry.

When you press O, the phone deletes the Voice Tag and
returns the prompt y

Voice Tag Deleted.

Using Voice Activation with Phone Book Entries

You can use either the smart button (=) or you can use the
Phone Book menu followed by =.

Voice Activation using the smart button (=)

Press =.

If there is a Phone Book entry with a Voice Tag, the following
prompt appears:

Say Name After Tone...

1

Wait for the tone to finish and then say the name.

AIf you press a key, you return to the Phone Book.

If the phone does not find a matching Voice Tag,

Found

appears and you return to the Phone Book.

2 If the name you say matches a Voice Tag, the phone repeats

the name and displays the Phone Book entry.

No Match

3 Do one of the following:

• Wait for two seconds and the phone makes the call.

• Press O to make the call or C to cancel the call.

• Press < or > to display the next entry in the Phone

Book.

When you scroll to a Phone Book entry that has a Voice Tag, your
phone replays the Voice Tag through the speaker.

Voice Activation using the Phone Book Menu

Select Voice Dialing from the Phone Book menu.
When you press O, the phone displays the message

u

Press Smart Button When Ready.

To complete the voice activation, follow the same process as for
‘Voice Activation using the smart button (=)’.

Voice Control for Quick Access Features

You can use Voice Tags to activate any of the Quick Access
features on your phone. You are not restricted to the nine Quick
Access keys.

Quick Access Setup

This option is available from the Phone Setup menu and allows
you to do the following:

• Customize your Quick Access menu.

• Set up and change the Voice Tag allocation for the Quick

Access features.
When you select Quick Access Setup, your phone displays a list of

the Quick Access features. If a feature already has a Voice Tag,
the symbol

Use < or > to highlight the feature you require and then
press O. You can then assign a key or change the Voice Tag
setup.

Assign Key to Feature

Select this option to assign a key to the Quick Access feature.
Your phone displays the prompt

Press 1 to 9 to assign a key and then press O.
If you assign a valid key, your phone displays y

then returns you to the Quick Access feature list.

)) appears with the feature name.

Enter 1-9:.

Using Voice Features

Completed and

37

As an alternative, you can also assign a key using the Quick
Access key (E). See Using the Quick Access Menu.

Add or Edit Voice Tag

Select this option to add a Voice Tag to the Quick Access feature
or to overwrite an existing Voice Tag.

If you attempt to add another Voice Tag when there are already
15 Quick Access Voice Tags in your phone,

Full

appears and your phone returns you to the Quick Access
feature list. You must delete a Voice Tag before you can add
another.

Voice Tag Storage

If there are Voice Tags available, your phone prompts you to:

1 u

Press OK When Ready

Press O to continue.

2

Say Name After Tone...

Wait for the tone to finish and then say the name.
Sometimes

repeat this operation.

3 If the recording is successful,

seconds followed by y

When a Voice Tag recording is successful, your phone returns you
to the Quick Access feature list.

If the recording is not successful, for example, the name you used
is similar to another Voice Tag name, the phone displays the
reason for not accepting the name and returns you to the

u

Press OK When Ready prompt.

Repeat Name After Tone... prompts you to

Please Wait appears after two

Voice Tag Stored.

Using Voice Features

38

Delete Voice Tag

AThis option does not appear if there is no Voice Tag to

delete.

Select this option to delete the Voice Tag from the Quick Access
feature.

When you press O, the phone deletes the Voice Tag and
returns the prompt y

Voice Tag Deleted.

Using Voice Activation with Quick Access Features

To activate a Quick Access feature using Voice Control:
1 Press E.
If there is a Quick Access feature with a Voice Tag, the following

prompt appears:

2

Say Name After Tone...

Wait for the tone to finish and then say the name.

AAt this point, you can press C to return to the idle

screen; press a numeric key or O to activate the
appropriate Quick Access feature; press < or > to
display the Quick Access menu list.

If the phone does not find a matching Voice Tag,

Found

appears and you return to the Quick Access menu.

3 If the name you say matches a Voice Tag, the phone repeats

the name and displays the entry for the Quick Access feature.

No Match

4 Do one of the following:

• Wait for two seconds and the phone activates the feature.

• Press O to activate the feature or C to return to the

Quick Access menu list.

• Press < or > to display the next entry in the Quick

Access menu.

When you scroll to a Quick Access feature that has a Voice Tag,
your phone replays the Voice Tag through the speaker.

Using Voice Features

39

Using Voice Features

40

Using the Options Menu

Network and subscription dependent feature.
Not available in all areas.

Using the Options Menu

41

Access Internet

AAccess Internet is a network and subscription-dependent

feature. Contact your service provider for details about the

mobile internet services based on the WAP (Wireless

Application Protocol) technology that they provide.

Your phone has mobile internet access. This allows you to use the
mobile internet services available from your service provider; for
example, financial, sports, travel, and entertainment information
services.

This section explains:

• some of the common display features

• how to set up your phone for mobile internet access

• how to start a mobile internet session

• how to use and end the mobile internet session

Using the Options Menu

42

Common Display Features

Your service provider determines the layout and information that
appears on the display. This example display illustrates a typical
mobile internet screen and the soft keys you use to select and
navigate through options.

Menu Title

1> Option 1

2> Option 2
3> Option 3

[Icon] Softkey1 Softkey2

Using the Main Menu

To display the Main Menu, press and hold $ until the Main
Menu appears. You can access the Main Menu only during a
mobile internet session. Then scroll up or down to highlight the
appropriate menu option and press O to select it. The Main
Menu includes special commands, for example:

Help: provides help, if available, for the previously-

Home: returns you to your home page provided by your

Mark site: allows you to add a site to your Bookmarks folder.
Setup: contains the options to set up your mobile

highlighted option.

service provider.

internet access.

Using Bookmarks

Mark Site from the Main Menu. When your phone

Select
prompts you for a bookmark, press any key from 1 to 9. A

Stored XXX message confirms that the bookmark key is set. To

return to the bookmark during a mobile internet session, press
and hold the appropriate key.

Using the Soft Keys

To select a soft key from the display during a mobile internet
session, press O or $. The soft keys change so that they are
appropriate for the current display, for example,
or

View. In the second example display, $ selects softkey1

and O selects

softkey2.

Quit, OK, Back,

Mobile Internet Icons and Messages

Icon or Message Description

Sending )))))) Sending data to the internet.
Receiving (((((( Receiving data from the internet.

Connecting.... Connecting to the internet.

Working.... Performing an internet activity.

[struck out key
symbol]

AThe internet service you receive determines the icons and

messages that appear in the display.

Non-secure internet connection.

Setting Up for Mobile Internet Access

AYour service provider may set up your mobile internet access

automatically.

To set up your mobile internet access manually, you will need the
following information:

• Primary Data Gateway: this is the IP address of the gateway

through which you will access the mobile internet. The IP
address is in the format 123.456.789.123.

• Phone Number: this is the number that your phone will call to

access the internet; your Internet Service Provider (ISP) issues
this number.

• User Name: this is your user name, provided by your ISP.

• User Password: this is your password, provided by your ISP.

• Baud Rate: this is likely to be 9600, the standard data rate for

GSM phones.

• Idle Time Out: this is the time the phone will wait before

hanging up if it detects no internet activity; usually 600
seconds; maximum 1000 seconds.

• Line type: this is the type of call you make to your ISP, either

modem or ISDN.

• Connection Type: this is either Non-Transparent or

Transparent, depending on your service provider.

Also ensure that your mobile phone number shows when you
select the menu option

Book

Main Menu. This could be used as your account number by
the Primary Data Gateway. If your number is not shown, add it by
following the instructions in

My Phone Number(s), under the Phone

My Phone Number(s).

Using the Options Menu

43

Select the menu option Access Internet and press the O
key. Press and hold the $ key until the
Scroll down through the options to
key. Enter the information listed above at the appropriate menu
item by first selecting the item and choosing the softkey to edit it
as necessary.

When you have entered all the appropriate information, exit the
Main Menu by pressing the C key repeatedly. Turn your phone
off and then on again to make sure you register all changes. You
will then be ready to start a mobile internet session.

Main Menu appears.

6> Setup and press O

Starting a Mobile Internet Session

i Press E. Select the Quick Access feature or after the

tone, say the Voice Tag name.

The menu option
session.

When you start a mobile internet session, you will see the
messages

((((

before your home page appears. Typically, an ISDN
connection will take approximately 10 seconds and a modem
connection will take 30 seconds.

Access Internet starts a mobile internet

Connecting..., Sending )))) and Receiving

Using the Options Menu

44

Using the Mobile Internet Session

Selecting Options Within a Mobile Internet Session

If the Internet page has a list of menu options, scroll up or down
to highlight the appropriate menu option and then press O to
select it. Press C to return to the previous screen.

When the text for a menu option is too wide for the screen, the
phone uses two screens and repeats each half of the menu list
until you make a selection.

Editing Text Within a Mobile Internet Session

You edit text in a mobile internet session in a similar way to
editing text in all other phone functions, but you can use softkeys
to enter symbols and numbers easily. See Entering Text on Your
Phone.

Making and Receiving Calls During a Mobile Internet
Session

To make a call, you must end the mobile internet session and
make your call in the normal way.

Voice calls cannot be received during an on-line mobile internet
session. An on-line session is indicated by the k (In Use) icon. If
you receive a call during a Mobile Internet Session the call will be
forwarded (See Call Forwarding).

If you receive a call during an off-line Mobile Internet Session (the
k (In Use) icon is not displayed) your phone prompts you to

Answer?. Press O to accept the call or press C to reject it.

* Availability of this feature depends on your service provider

*

If you answer the call, WAP Session Paused - Resume?
appears when you end the call. Press O to resume your mobile
internet session or press C to return to the idle phone display.

Internet Service Alerts

You do not need to be using the mobile internet to receive an
internet service alert. If you receive an alert, your phone:

• emits an alert tone (depending on the ‘Ringer On or Off’

setting)

• displays a pop up screen with appropriate alert details.
Press O to display the contents of the alert or press C to

reject it.

Ending a Mobile Internet Session

Press the C key repeatedly until the Internet home page
appears. Press C again to end the mobile internet session.

You can also press the smart key to end the mobile internet
session. This immediately returns you to the idle phone display.

Summary of Keys Within a Mobile Internet Session

Key action Effect in mobile internet

Press $

Press

Press and hold $Displays the mobile internet

Press

Press C

Press
repeatedly

Press
again

Press

1...9

Press and hold

1...9

Press

>

Selects the first soft key
(softkey1 in the example).

Selects the second soft key

O

(softkey2 in the example).

menu.
Ends the mobile internet

=

session.
Takes you back to the

previous screen.
Takes you back to the

C

internet home page.
Ends the mobile internet

C

session.

Selects a menu option in a
list.

Takes you to a bookmarked
page.

Takes you up or down

< or

through a list of menu
options.

* For full details, see ‘Entering Text on Your Phone’.

Effect in text editor

Deletes the character in
front of the cursor.

Deletes all the characters
in the edit area.

Inserts an alphanumeric
character.

Changes the case for the
next alphanumeric
character.

Moves the cursor one
position to the left or one
position to the right.

*

Using the Options Menu

45

Accessing MyMotorola.com

The My Motorola option on the mobile internet menu allows
you to go directly to the MyMotorola.com web site.

Go to MyMotorola.com today!

MyMotorola.com is a powerful, free tool that allows you to get
the most from your phone.

To access the power, simply go to http://www.mymotorola.com
and register. Complete the ‘Join Now’ registration form with
some information about yourself and your phone to access
support tools, personal information tools and a list of WML web
sites that work great on your new phone.

By downloading TrueSync™ software and going to
http://www
desktop organizer and your web-based address books
synchronized and keep them instantly up-to-date and accessible.

You can enjoy the freedom of accessing your personal data from
your phone, wherever you are. You can also access
MyMotorola.com from any personal computer with an Internet
connection, anywhere in the world.

MyMotorola.com gives you the power to take your world
with you:

The power to be efficient. Enter information once - access and

update your personal mobile organizer information, anywhere.
The power to stay informed. View your mobile bookmarks:

the mobile Internet sites of your choice, for business or for
pleasure, customized for your phone.

.mymotorola.com you can keep your phone, your

Using the Options Menu

46

The power to relax. Enjoy exclusive access to games, give-

aways and prizes. Explore your personal, mobile entertainment
options and have fun with your friends.

Take your world with you. Visit MyMotorola.com today.

The Phone Book Menu

AIf your service provider has added their own menu, the

Phone Book menu will not be the first item in the Options
menu.

>

Using the Options Menu

47

j What Is the Phone Book?

You can store names along with telephone numbers in your
phone’s internal Phone Book. Each entry is stored in a memory
location in the Personal Numbers list of your phone’s or SIM
card’s memory. Once stored, a number can be quickly retrieved
by either memory location or name.

Your Phone Book storage capacity is as follows:

Personal numbers 100 entries Up to 155 entries
Fixed dial numbers None 40 entries
Phone number digits 32 20
Name characters 16 10-50
Locations 1-100 101-255

* SIM card capacity varies depending on the service provider.

To access your Phone Book in alphabetical order, press the smart
button, then use the volume keys or < and > to scroll
through the entries.

To access the Phone Book menu options, press $ twice. You
will see

Phone Book

then use < and > to scroll to the Phone Book menu option
or sub-menu that you wish to use and press O to select it.

AYou can also access many of the Phone Book functions with

the Quick Access Menu.

48

Phone Memory

. Press O to enter the Phone Book menu,

Using the Options Menu

SIM Card Memory

*

Postscripting

This allows you to make use of area codes and other prefixes
previously stored in your Phone Book when making a call.

To use postscripting, select the Phone Book entry containing the
prefix and then simply enter the rest of the number and press
O to make the call.

You can also use postscripting if you want to call a number
similar to one you have stored in your Phone Book. Retrieve the
number from the Phone Book, delete the relevant digits and then
enter the new number.

APostscripting a number does not overwrite the entry in the

Phone Book.

APostscripting is not available when accessing the Phone

Book using the smart button.

How to Enter Alphabetic Characters

The 0, 1,... ...,8 and 9 keys are used to enter

alphabetic characters, for example when storing names in the
Phone Book or when creating messages.

For example, if you press the 5 key, the first displayed
character will be
can press the same key again to show
display
scroll through the characters available on the selected key with
each new key press.

A long press of any of the keys will switch all the characters to
lower case, a second long press will switch back to upper case.

To enter the next character press the appropriate key. If, however,
the next character is on the same key as the previous character
you will first need to press the > key. Pressing the > key a
second time will produce a space.

If a mistake has been made, you can go back to the incorrect
character by pressing <.

Characters can be removed from the display by pressing the C
key.

The character before the cursor (
deleted.

Press the O key to store the information.

J. If this is not the required character, then you

L, another will display 5. Your phone will continue to

K. Another press will

Ö) is the character which will be

Available Characters

Press the appropriate keys to get the following characters:

1 1 Space . ? ! , ë Ä & : " ( ) ' % $ ® @

2 A B C 2 ± È

1 Space . ? ! ,

a b c 2 ± È

ë Ä & : " ( ) ' % $ ® @

3 D E F 3 ¿ ¤

4 G H I 4 §

5 J K L 5

6 M N O 6 ] ¨

7 P Q R S 7

8 T U V 8 ^ ê

9 W X Y Z 9

0 0 + - x * / = > < #

The top line for each key shows the upper case characters, the
lower line shows the lower case.

d e f 3 ¥ ¤

g h i 4 §

j k l 5

m n o 6 } ¨

p q r s 7

t u v 8 ~ ê

w x y z 9

0 + - x * / = > < #

Using the Options Menu

49

Entering Text on Your Phone

You use the phone keypad (0, 1 to 9) to enter text on
your phone. However, there are three different ways to enter
text:

*

Tap: Press a key to generate a character.
Numeric: The keypad produces numeric characters only. For some

This section identifies:

• the characters assigned to each key

• how to select an entry method

• how to use each entry method

Table of Characters

The table of characters identifies the characters assigned to each
key. The top line shows the upper case characters and the lower
line shows the lower case characters.

To change from upper case to lower case, or from lower case to
upper case, press and hold the appropriate key (2 to 9).

AIn iTAP™ mode, the keys 2 to 9 generate standard

Press a key to generate a character and a dynamic

iTAP™:

dictionary uses this to build and display a set of word or
name options. Please note that iTAP™ may not be available
on the phone in all languages.

text areas, this is the only method available, for example,
phone numbers.

* For iTAP, see page 65.

letters as predicted by the dynamic dictionary, and the

numbers 2 to 9. 1 generates all the punctuation and

symbols, 0 only generates

Using the Options Menu

50

0.

Selecting a Text Entry Method

You can select a text entry method whenever you need to edit
text, for example:

• in the phone book (

Enter Name, Enter Number)

• in the message editor

• in the mobile internet session

Press $ to display each of the available entry methods. Press
O to select the entry method you require.

AIf iTAP does not support the current language set up for

your phone, then only Tap is available. Your phone displays

Not Available when you press $.

The factory default for the entry method is Tap Mode. However,
you can change the default. See Entry Method Selection in
Phone Setup.

How to Enter Text in iTAP Mode

AOnly available if iTAP supports the current language set up

for your phone.

In iTAP Mode, each key has a number of different characters
assigned to it. When you press a key to start a word, the available
characters appear at the bottom of the display.

As you add characters, a dynamic dictionary builds and displays a
set of text options along the bottom of the display. iTAP
highlights the first choice text option.

P

7

P S Q R 7

Par

7

Par Pas Sas

Paris

7

Paris Scrip

To highlight and add characters to an alternative text option,
press < or >. A left or right arrow on the bottom line
indicates that < or > will display more text options.

When you are ready to add a highlighted word to the main
display area, press O.

7

To start adding another word, press the next text key you require.
However, if you have finished editing, select

2

4

Paris

Paris Scrip

Pa

Sa Pc Pa Sc

Pari

Pari Sari

O

OK?.

iTAP - Locking a Word

You lock a word to give yourself a better selection of text options
or to stop the dynamic dictionary from changing the core text
you are using. The core text can change if you create a word that
is not in the dynamic dictionary.

You can lock a word in two ways:

• Use < or > to highlight an alternative text option (even

if you then return to the original text option). The highlighted
text then forms the basis for all subsequent text options.

• Use C to return to the core text you require. For example

you add

p to Scri but iTAP changes the text option to Paris.

If you press C and highlight

Pari, Pari is then locked.

iTAP - Punctuation and Upper Case Characters

When you select a word to go into the main display area, iTAP
automatically inserts a space. However, iTAP does not necessarily
add a space if you insert a punctuation character, for example, a
period.

Press 1 to add a punctuation character or symbol.
iTAP automatically adds an upper case character: at the

beginning of a message; at the beginning of a sentence; and at
the beginning of each word in the phone book.

To insert upper case characters at any other time, press and hold
the appropriate key (2 to 9).

iTAP - Adding Numeric Characters

When you press a key, the numeric character assigned to the key
appears as one of the alternative text options. Once you highlight

Using the Options Menu

51

a numeric character, all subsequent characters are numeric until
you press O.

iTAP - Correcting Text

In iTAP Mode, you can correct the text in the main display area.
You can delete one character at a time or one word at a time.

To move the cursor (l ), press < or >.
To delete the character before the cursor, press C. You can

then insert any new characters you require.
To delete the word before the cursor, press and hold C. If you

continue to press C, you delete the next word, and so on,
until you delete all the words.

iTAP - The Dynamic Dictionary

The dynamic dictionary learns the most recent and the most
frequent words that you use. This includes names and acronyms.
If there are words that you do not use frequently, then the
dynamic dictionary deletes these first to make room for new
words or words that are more frequently used.

The language you specify for the phone determines the dynamic
dictionary that it uses (if there is one is available). See Language
Selection in Phone Setup.

How to Enter Text in Tap Mode

In Tap Mode, each key has a number of different characters
assigned to it. See ‘Table of Characters’. When you press the
same key several times, you scroll through the assigned
characters.

For example, if you press 5, you display the
you press the key again, you display the
on.

Using the Options Menu

52

J or j character. If

K or k character, and so

To enter the next character, press the next key that has the
character you require. If the next character is on the same key,
you must first press >.

Correcting Text

In Tap Mode, you can delete one character at a time or you can
delete all the text.

To move the cursor (l ), press < or >.
To delete the character before the cursor, press C. You can

then insert any new characters you require.
To delete all the text, press and hold C.

How to Enter Text in Numeric Mode

The keys 0, 1 to 9 produce numeric characters only.

Correcting Text

In Numeric Mode, you can delete one character at a time or you
can delete all the text.

To move the cursor (l ), press < or >.
To delete the character before the cursor, press C. You can

then insert any new characters you require.
To delete all the text, press and hold C.

Voice Dialing

Select this option to call any phone number that has a Voice Tag.
The phone prompts you to press the smart button (=). See

Using Voice Control.

Personal Numbers

The Personal Numbers sub-menu is used for creating and
managing your list of personal numbers.

Find Entry By Name

i Press = and say the Voice Tag name after the tone. See

‘Using Voice Control’ for more information.

i Press the smart button (=) and use the volume buttons to

scroll to the stored number, or press the appropriate digit
key to skip to a particular letter. To make the call, either
hold down = for 1.5 seconds or press O.

This option is used to select a telephone number from a list of
alphabetically sorted Phone Book names.

Once selected, this option will display the message

Name

. You can enter a maximum of three characters from a
name but you do not need to enter all three characters to begin a
search.

The Phone Book entries will be searched and the first
alphabetically matching entry will be displayed.

If there isn’t a name matching your entry, the nearest
alphabetically matching entry will be displayed.

Enter

If you do not enter any name information, the first alphabetical
entry will be displayed.

If there are no names stored,
displayed.

To display adjacent Phone Book entries use the < and >
keys. When the desired name is displayed press the O key to
select it. The phone will now enter the 'Call Number', 'Modify
Name Or Number' or 'Erase Name And Number' options sub­menu.

No Names Stored will be

Find Entry By Location

i Press = and say the Voice Tag name after the tone. See

‘Using Voice Control’ for more information.

i G>

This option is used to select a telephone number from a list of
numerically sorted Phone Book locations.

Once selected, this option will display the message

Location

location is not valid, a timed message
displayed and the phone will return to the
menu item.

The Phone Book entries will be searched and an entry will be
displayed.

If you enter a location number for which there is no entry,

Location Empty will be displayed and the nearest non-empty

location will be selected instead.

. You can now enter a location number. If the entered

Range 1-XXX will be

Using the Options Menu

Enter

Enter Location

53

If you did not enter a location, the first numerical entry will be
displayed.

If there are no numbers stored,
displayed.

To display adjacent Phone Book entries use the < and >
keys. When the desired name is displayed press the O key to
select it. The phone will now enter the 'Call Number', 'Modify
Name Or Number' or 'Erase Name And Number' options sub­menu.

Call Number, Modify Name or Number or Erase Name And
Number Options

Once a Phone Book entry has been selected, it can be called,
modified or deleted.

No Numbers Stored will be

Call Number

This option is used to call the selected Phone Book telephone
number.

Modify Name or Number

This option is used to change the selected Phone Book entry.
The entry’s current telephone number and name will be

presented, in turn, for modification. You can accept the current
settings or modify as required.

Erase Name and Number

This option is used to erase the selected Phone Book entry.
Simply press the O key when the phone displays the message

Erase Name And Number. The option will display the timed

message

Erased XXX and then return to the appropriate menu

item.

Using the Options Menu

54

Add or Edit Voice Tag and Delete Voice Tag

Use these options to add, edit or delete the Voice Tag for the
Phone Book entry. See Using Voice Control.

Add Entry

This option is used to add (store) entries to the Phone Book. You
can choose to add the new entry to either the phone or SIM card
memory locations.

Add To Phone Memory, Add To SIM Card Memory

i Press , to enter Add Entry sub-menu

Press > and O to select either Add To Phone Memory or

Add To SIM Memory.

Once you have selected the destination, you will be prompted
with the message
stored and press O. You will then be asked to enter a name.
Press O to confirm your entry. Finally, you will be asked to
enter a memory location.

AThe last telephone number displayed will be presented by

default; it can be used or discarded as required.

Enter Number. Enter the number to be

ATo discard a number, press and hold C.

If the entered location is not valid, a timed message

YYY-ZZZ

will be displayed and the phone will return to the

Enter Location

used by another entry, you will be asked for confirmation that the
location can be overwritten.

If you do not supply a location number but press O, the next
available location will be used.

prompt. If the chosen location is currently

Range

When the new entry has been entered, a timed message

Stored XXX will be displayed and the phone will return to the

sub-menu of

Add Entry.

Add Voice Tag

If you add a Phone Book entry to the phone memory, the

Voice Tag?

add a Voice Tag. See Using Voice Control.

prompt appears after Stored XXX . Press O to

Add

Check Capacity

This option is used to check the number of free Phone Book
entries in the phone or SIM card memory areas.

Check Phone Capacity, Check SIM Capacity

Once selected, a timed message
displays the requested information.

XX Unused Locations

Prevent Access

This option enables you to prevent access to the Personal
Numbers list.

AYou cannot record a Voice Tag if you have set Prevent

Access To Phone Memory.

To SIM Card Memory, To Phone Memory, To Phone & SIM
Memory, No Memory Restrictions

You can prevent access to all entries in the SIM card memory, the
phone memory or both the phone and SIM card memory. To
cancel all access restrictions use the No Memory Restrictions
option.

When you change the restrictions, you will be requested to enter
the Security Code before the change is made.

Copy SIM Memory

This option is used to copy the Phone Book memory of one SIM
card to another in the event you change cards. Follow the phone
prompts to copy a SIM card’s memory.

Show Services

This option displays a list of phone numbers and services
provided by your Service Provider.

AAvailability depends on the type and settings of the SIM

card, and/or your subscription to this feature.

Last Ten Calls

These options can be used to call the most recently used phone
numbers.

Once an option has been selected, use the < and > keys to
scroll through the list of phone numbers. Press the O key to
call the displayed number.

AYou can use postscripting to modify a number once you

have retrieved it from either of the Last Ten Calls lists.

Last Calls Made

i Press O and < or >

This option can be used to redial the phone number of any one
of the last ten calls made.

Last Calls Received

i Press E 5 to enter the list

Using the Options Menu

55

This option can be used to redial the phone number of any one
of the last ten calls received.

AYou will only see numbers in the Last Calls Received list if

you have Caller Line Identification.

Erase All Numbers

This option erases all the numbers stored in your Last Ten Calls
Made and Last Ten Calls Received lists.

AThe Last Ten Calls list will be erased when a new SIM is

inserted in the phone.

My Phone Number(s)

This option allows you to access your phone, fax and data
numbers so that you can retrieve or modify them when required.
For example, if you have difficulty remembering your phone
number, store it with the name ‘
able to retrieve the number as required.

The My Phone Number(s) list is stored on your SIM card.
When you select this item, the first location will be displayed. Use

the < and > keys to scroll through the phone numbers
stored.

To enter or change a number, scroll to the location and press
O. You will be prompted to enter a phone number and then a
name. Press O to store the information.

ADepending on your Service Provider, you may find that one

or more of the entries in the My Phone Number(s) list will
have been defined. You may not be able to change these
predefined entries.

Using the Options Menu

56

My Phone‘ and then you will be

Fixed Dialing

AAvailability of the Fixed Dialing menu depends on the type

of SIM card and your Service Provider.

This feature allows you to limit use (typically third-party use) of
your phone to a predefined list of telephone numbers or, if you
wish, to a list of country codes, area codes, or other prefixes of
your choosing.

When Fixed Dialing is switched on, the only numbers that can be
dialed from your phone are those stored (or whose prefix is
stored) in the Fixed Dial list. If you attempt to dial any other
number (apart from an emergency number), the message

Restricted will be displayed. You will not be able to make fax

or data calls.
To make a call when Fixed Dialing is switched on, either dial the

number manually, or select it from the Fixed Dial list and press
O.

Up to 40 entries can be stored in the Fixed Dial list. The list is
stored on your SIM card.

! This option may be affected by the Call Barring setting.

View Fixed Dial List

This option allows you to scroll through the numbers in the Fixed
Dial list. When you find the number you want, press O to
make the call.

Set Up Fixed Dialing

This option allows you to switch Fixed Dialing on or off and to
enter or change entries in the Fixed Dial list.

You will be prompted to enter your PIN2 security code when you
select this option.

On

Switches Fixed Dialing on.

Off

Switches Fixed Dialing off.

Edit Entry

Modifies or clears an entry in the Fixed Dial list. When you select
this option, the first non-empty location in the list will be
displayed. Scroll to the entry you want to change and press O.
You will be prompted to edit the phone number and the name.
To erase the entry, press C.

Add Entry

Adds a phone number and name to the Fixed Dial list. When you
select this option you will be prompted to enter the phone
number, name and a location number. If you do not specify a
location number, it will be stored in the next available location.

AWhen setting up your Fixed Dial list, you may want to

reserve the first nine locations for phone numbers you wish
to One-Touch Dial. See also ‘One-Touch Dial Setting’.

Erase Entry

Erases a phone number and name from the Fixed Dial list. The
first entry in the Fixed Dial list will be displayed. Scroll to the entry
you wish to delete and press O.

One-Touch Dial Setting

This option allows you to specify which Phone Book list can be
One-Touch Dialed.

To Phone Memory

Switches One-Touch Dialing to your Personal Numbers list stored
in phone memory (locations 1 to 9).

To SIM Memory

Switches One-Touch Dialing to your Personal Numbers list stored
on your SIM card (locations 101 to 109).

To Fixed Dial list

AThis option is only available if you have Fixed Dialing.

Switches One-Touch Dialing to your Fixed Dial list
(locations 1 to 9).

Using the Options Menu

57

Call Related Features Menu

Show Battery Meter

This option displays the approximate amount of battery capacity
remaining, for example:

Using the Options Menu

58

Number of

Segments

1 less than 5% (recharging needed)
2 less than 20%
3 less than 60%

4-5 greater than 60%

Approximate Charge Level

Restrict My Phone Number

'Restrict My Phone Number' is a network feature. You will need
to subscribe to one of the two Caller Line Identification restriction
features with your Service Provider.

Show ID on Next Call

Your phone number is sent with the next attempted call; after
this your phone number will not be sent until you re-select this
option.

Restrict ID on Next Call

Your phone number will not be sent with the next attempted call;
after this your phone number will be sent with calls until you re­select this option.

j Call Forwarding

Call forwarding is a network feature. If your phone is unavailable,
or you do not wish to receive calls, incoming calls can be
forwarded to other phone numbers.

* Network and/or subscription dependent feature. Not available

in all areas.

*

This option can be used to:

• Forward all incoming Voice calls unconditionally.

• Forward incoming Voice calls whenever your phone is

unavailable, busy, not reachable or not answered.

• Forward incoming Fax calls.

• Forward incoming Data calls.

• Reset all forwarding options to off.

AYou cannot change the call forward settings when you are

out of network coverage.

After selecting any of the call forward options there will be a
short delay while the phone asks the network for the current
setting.

Forward Voice Calls

This option will allow you to set your phone to Forward When
Unavailable, Forward All Voice Calls or Detailed Forwarding.

Forward When Unavailable

This option will enable you to forward all incoming Voice calls to
a single number, whenever your phone is unavailable.

The option has two settings,
If you change the setting to

forwarding phone number using the digit keys.

ASetting “Forward When Unavailable” to On will have the

same effect as setting all “Detailed Forwarding” options to
On.

AWhen

On, Forward When Unavailable takes priority over

detailed forwarding settings.

On or Off.

On, you will be asked to enter a

Using the Options Menu

59

Forward All Voice Calls

This option will enable you to unconditionally forward all
incoming Voice calls to a single number.

The option has two settings,
If you change the setting to

forwarding phone number using the digit keys.

AWhen

On, Forward All Voice Calls takes priority over all

other Voice call forwarding settings.

On or Off.

On, you will be asked to enter a

Detailed Forwarding

These options will enable you to forward Voice calls to different
numbers, depending upon the current status of your phone.

Each of the following detailed forwarding options operate in the
same way.

Each option has two settings,
If you change the setting to

forwarding phone number using the digit keys.

ADetailed forwarding settings are ignored while Forward All

Voice Calls or Forward When Unavailable are

If Busy

This option will forward incoming calls if your phone is busy.

If Not Reachable

This option will forward incoming calls if your phone cannot
be contacted by the network.

If No Answer

This option will forward incoming calls if you do not answer
the call.

Using the Options Menu

60

On or Off.

On, you will be asked to enter a

On.

Forward Fax Calls

This option will enable you to forward all Fax calls to a single
number.

The option has two settings,
If you change the setting to

forwarding phone number using the digit keys.

On or Off.

On, you will be asked to enter a

Forward Data Calls

This option will enable you to forward all Data calls to a single
number.

The option has two settings, On or Off.
If you change the setting to

forwarding phone number using the digit keys.

On, you will be asked to enter a

Cancel All Forwarding

This option will enable you to cancel the forwarding of incoming
calls.

! This option resets all forwarding settings to Off and

removes all forwarding numbers.

j Call Holding and Call Waiting

Your phone supports the PCS network options of Call Holding
and Call Waiting.
phone call on hold and accept an incoming call or start a second
call.

* Network and/or subscription dependent feature. Not available

in all areas.

*

Using these options, you can place a current

The Call Waiting menu item has two settings, On or Off. If you
select

Off, you will not be notified of waiting calls. The person

trying to contact you will either receive a busy tone or be
forwarded if

Detailed Forwarding - If Busy is activated.

j Call Barring

Call barring is a network feature which can be used to selectively
bar outgoing and incoming calls.

If you change the barring setting, you may be asked to enter your
barring password. There will be a short delay while the phone
notifies the network of the new setting. When the change has
been made by the network, the phone will display a confirmation
message.

The initial password will be supplied to you by your Service
Provider when you subscribe to this service.

AThis option may be affected by the Fixed Dialing setting.

Bar Outgoing Calls

After selecting this option, there will be a short delay while the
phone asks the network for the current setting.

Int'l Calls

When selected, this option will bar outgoing international calls.

Int'l Calls Except Home

When selected, this option will bar outgoing international calls,
except those to your home country.

All Calls

When selected, this option will bar all outgoing calls, except
emergency calls.

Off

When selected, this option will disable all call barring for
outgoing calls.

Bar Incoming Calls

After selecting this option, there will be a short delay while the
phone asks the network for the current setting.

When Roaming

When selected, this option will bar incoming calls when you are
roaming.

You may wish to select this option, as some Service Providers
charge an additional fee for receiving calls when you are
roaming.

All Calls

When selected, this option will bar all incoming calls.

Off

When selected, this option will disable all call barring for
incoming calls.

Cancel All Barring

This option can be used to set all Call Barring options to

Off.

Change Bar Password

This option can be used to change the call barring password.
After selecting this option, you will be asked to enter the current

password.
You will then be asked to enter, and then re-enter, your new,

4 digit, barring password. When the change has been made by
the network, the phone will display a confirmation message.

Using the Options Menu

61

Key Answer Only

This feature has two options:
When set to

answering an incoming call. The call can be answered by pressing
an appropriate key (O, 1 to 9, < or >). To reject
the call press C.

When set to

On, this feature allows the flip to be opened without

Off, opening the flip answers an incoming call.

Using the Options Menu

62

On or Off.

Messages Menu

Your phone supports the two GSM message features: Short
Message Services (SMS) and Cell Broadcast.

SMS Messages

These are text messages that are sent specifically to and from
your phone number.

When an SMS message is received, your phone:
1 Makes three short alert tones (depending on the ‘Ring or

Vibrate’ setting).

2 Displays the o (messages) icon.
3 Stores the message for later viewing, if there is space. If there

is not enough space, the o icon will flash. One or more
messages must be removed before the message can be stored.

Your Service Provider will transmit a message for a limited time. If
a memory location is not made available before the message is
removed from the network, then you will not be able to receive
or read it.

4

Message will then be displayed with the prompt; Read
Now?

.

5 If O is pressed, the phone will enter the Received Messages

browser and immediately display the new message.

6 If C is pressed the phone will return to the screen which

was displayed prior to receipt of the message.

7 If any other key is pressed it will perform the function linked

with that key.

8 If no key is pressed the display will time-out after 1 minute

and return to the screen which was displayed prior to receipt
of the message.

Using the Options Menu

63

Cell Broadcast Messages

These are general messages, broadcast to a group of phones,
and can only be received when your phone is in standby mode.

These messages are broadcast in numbered 'channels' and, in
general, each channel will tend to carry one particular type of
information.

Typical cell broadcast channels could have information on local
weather conditions, traffic reports or stock market prices. Please
contact your network operator for a list of available channels.

When the message has scrolled across the display, the beginning
of the message will be shown until you either remove it or a new
message arrives.

How to Read SMS Messages

You can use the scroll keys (< and >) to scroll through
messages in either the Received Messages or Outgoing Messages
lists.

To display a specific message, enter the message number, for
example, press 5 to display the 5th message. If the message
does not exist,

Alternatively, to display the next message, press O and select

Go To Next Message.

Invalid Msg Number will be displayed.

How to Create and Edit SMS Messages

Use the Message Editor to create or modify text messages. When
you enter the editor, the last message that was edited will be
displayed. Press and hold C to clear the message and start a
new one, or modify the message displayed. For an explanation of
how to enter text, see ‘How to Enter Alphabetic Characters’.

Using the Options Menu

64

Press O once you have completed your message. You will then
be presented with the following options:

Send Message - If you select this option you will be

prompted for a phone number; enter the number and then
press O to send the message.

ADialing prefixes and area codes may be required.

Store Message - Select this option to store your edited

message in your Outgoing Messages list.

AIf you don’t store the message after it has been edited, you

will lose all your changes as soon as you select another
message to be edited.

j Call Voicemail

iE 4 to call voicemail

This option will make a call to the current voicemail number.
The voicemail number is entered using the ‘Voicemail Number’

option in the Message Settings menu.

j Received Messages

This option is used to view and manage any SMS messages that
have been sent to your phone number.

When selected, this option will display a message indicating the
total number of messages and how many of these are new. If
there are no messages,

If there are messages, the new messages will be displayed first,
followed by the old. Repeated presses of the $ key will display
the whole message, when it was sent and the phone number of
the sender if available.

Once you have read a new message it will automatically become
old.

See ‘How to Read SMS Messages’ for more information on
navigating through the messages.

Press O when viewing any message to enter the sub-menu.

Delete Message

This option will delete the currently viewed message

Reply to Message

This option allows you to reply with a message.

No Messages will be displayed.

Return Call

This option can be used to call the person who sent you the
message, if their number has been included by the network, or a
number that has been included in quotes (“”) in the message.

Edit Message

This option allows you to use the Message Editor to edit the
selected message and then to either send the modified message
and/or store it in your Outgoing Messages list. See ‘How to
Create and Edit SMS Messages’ for more information on using
the Message Editor.

Go to Next Message

This option will display the next received message.
If you are currently reading the last message in your list then this

option will take you back to the top of the list.

Delete All Messages

This option allows you to delete all received messages whether
they have been read or not.

AOnce deleted, messages are NOT retrievable.

iTAP™

Availability depends on your subscription to these services.
To turn iTAP™ on, select Phone Setup from the Options Menu
and press O. Select Entry Method Selection and press O.
Use the ª key to select iTAP™ and press O.

Using the Options Menu

65

Outgoing Messages

This option is used to view and manage any outgoing messages.
These messages will be stored on your SIM card. When you select
this option, the total number of messages will be displayed
followed by the first message in the list.

AYou cannot send an outgoing message until the Message

Service Center number has been set. See ‘Message
Settings’.

Press O when viewing any message to enter the sub-menu.
See ‘How to Read SMS Messages’ for more information on
navigating through the messages.

Send Message

This option allows you to add the destination phone number
using a sub-menu. Using the scroll keys you can select:

Enter Number - this allows you to manually enter the phone
number using the keypad and send the message.

Find Entry by Name - this allows you to recall a phone number
from the Phone Book by name and send the message (see ‘Find
Entry by Name’ in the ‘Phone Book’ section).

Using the Options Menu

66

Find Entry by Location - this allows you to recall a phone

number from the Phone Book by location and send the message
(see ‘Find Entry by Location’ in the ‘Phone Book’ section).

Edit Message

This option allows you to use the Message Editor to edit the
selected message and then to either send the modified message
or store it in your Outgoing Messages list. See ‘How to Create
and Edit SMS Messages’ for more information on using the
Message Editor.

Delete Message

This option will delete the currently viewed message.

Go to Next Message

This option will display the next outgoing message.

Message Editor

iE 7 to access Message Editor

The Message Editor is used to edit the currently selected message
and then to either send the modified message or store it in your
Outgoing Messages list. See ‘How to Create and Edit SMS
Messages’ for more information on using the Message Editor.

VoiceNotes

The VoiceNotes feature allows you to record a number of
personal voice messages or to record conversations during a
phone call. See Using VoiceNotes for more information.

Play VoiceNotes

This option allows you to play your VoiceNotes. Press < or
> to scroll through the VoiceNotes. Press O while a

VoiceNote is playing to go to the next VoiceNote.

Show Time Available

This option displays the amount of time available for you to
record your VoiceNotes.

Erase All VoiceNotes

This option allows you to delete all your VoiceNotes.

Cell Broadcast

This option is used to set the cell broadcast settings. The option
has two settings,

If you change the setting to
channel you wish to receive information from.

Please contact your Service Provider for a list of available channels
and the information they provide.

While a broadcast message is scrolling across the display you can
stop and start it by pressing <. Press > to restart the
message from the beginning. If you want to remove the message
from the display, press C.

AIf you need to use the < and > keys for their normal

functions while you are receiving a cell broadcast message,
you must first remove the message.

On or Off.

On, you will be asked to enter the

Message Settings

Voicemail Number

This option is used to store a phone number which will be used
by the ‘Call Voicemail’ option. The number can be manually
entered or read automatically from your SIM card (depending on
your Service Provider).

If there is already a Voicemail Number, this will be shown in the
display. This can be used, modified or deleted as desired.

Using the Options Menu

67

Service Center

Before you can send any messages, you must check this option to
ensure you have a Message Service Center Number. Normally,
this will be read from your SIM card. If no number is available,
contact your Service Provider.

Expiry Period

You can use this option to specify the maximum time, in hours,
that your unforwarded messages are to remain with the Message
Service Center before being deleted. When you select this
option, the current expiry period will be displayed (the default is
24 hours).

The maximum value you can enter is 10584, though the real limit
will depend on your Message Service Center.

Outgoing Message Type

This option is network dependent and can be used to specify the
format of your outgoing messages. You can select from the
following message types:

E-Mail or Voice.

AYou do not need to select

Voicemail boxes.

68

Text (default), Fax, Paging,

Voice to send messages to

Using the Options Menu

Phone Setup Menu

Set Message Alert Tone
Edit Music Tone
Quick Access Setup

Select Phone Line

This option allows you to switch between Line 1 and Line 2.

AAvailability depends on the type and settings of the SIM

card, and/or your subscription to this feature.

Adjust Ring Volume

iE then press the volume buttons (up or down)

This option is used to set the incoming call ring tone volume.
The volume will be displayed as follows:

Entry Method Selection

Tap Mode
ITAP

Adjust the volume by pressing the volume buttons on the side of
your phone.

Using the Options Menu

69

j Ring or Vibrate

This option sets the way your phone alerts you to an incoming
call. The options are:

•

Ring Only - the phone will ring with the tone specified by

the Set Ringer Tone option.

•

Vibrate Only - the phone will vibrate using VibraCall™.

•

Vibrate Then Ring - the phone will vibrate twice and

then ring.

•

No Ring or Vibrate - the phone will just display the
Call message.

AThe setting you choose also defines the type of alert for an

incoming SMS message (except that if you select Vibrate
Then Ring, your phone will just vibrate).

j Set Ringer Tone

This option sets the tone your phone will make when an
incoming call is received on Line 1.

Standard Tone

Your phone makes a standard ringing tone.

Single Ring Tone - Music Tone

When selected, your phone will produce one of these alternative
ringer tones.

AIf you select the Single Ring Tone option, the phone will only

ring once when a call is received.

Using the Options Menu

70

j Set Ringer Tone 2

This option sets the tone your phone will make when an
incoming call is received on Line 2.

AThis option will not appear if you do not subscribe to Line 2.

j Set Message Alert Tone

This option sets the tone your phone makes when it receives an
SMS message.

Standard Tone

Your phone makes a standard SMS alert tone.

Single Ring Tone - Music Tone

When selected, your phone will produce one of these alternative
SMS alert tones.

AIf you select the Single Ring Tone option, the phone will only

ring once when it receives an SMS message.

Edit Music Tone

Select this option to create your own music tone. Your phone
prompts you with
enter the musical notes. See ‘Entering Text on Your Phone’.

The first character sets the overall speed of the music, from 1
(slow) to 4 (fast). You must leave a space between the speed
character and the rest of the music. You must also leave a space
between each note. Each music tone can have a maximum of 35
notes.

Edit Music:. Use your phone keypad to

To enter notes, use the note’s letter abbreviation (A to G, or R for
“Rest”), followed by # if the note is a sharp. To make the note an

octave higher or lower, put a + or a - directly after the note.
Unless you specify otherwise, each note is a quarter note which

sounds for one beat. To specify the length of the note, put a
number from 1 to 8 directly after the note’s letter. The higher the
number, the longer the note will last.

When you finish editing the music tone, press O. You can then
select

Play Music, Save Music, or Erase Music.

Quick Access Setup

This option allows you to do the following:

• Customize your Quick Access menu.

• Set up and change the Voice Tag allocation for the Quick

Access features.

For more information, see Voice Control for Quick Access
Features.

j Phone Lock

This option is used to set, and change, the unlock code.
The unlock code can be set to protect your phone from

unauthorized use. It can be set to automatically lock your phone
each time it is switched on.

The unlock code is a four digit number which is set at
manufacture to 1234. This can be changed at any time by using
the 'change unlock code' option.

Automatic Lock

This option can be used to automatically lock your phone each
time it is switched on. The option has two settings,

Lock Now

This option can be used to immediately lock your phone. Once
selected, your phone will be unusable until the unlock code is
entered.

Change Unlock Code

This option is used to change the unlock code.
After selecting this option, you will be asked to enter the current

security code before you can proceed.
You can now enter a four digit code to replace the old code.

ABy pressing the $ key, you can access this option even

when the phone is locked.

On or Off.

Adjust Contrast

This option is used to adjust the screen contrast.
The contrast is displayed as follows:

Adjust the contrast by pressing < or > on the keypad.
Pressing O or C on the keypad will end the contrast

adjustment.

Using the Options Menu

71

Require SIM Card PIN

This option is used to set, and change, the PIN code.
The PIN code can be set to protect your SIM card from

unauthorized use. If set to
restricted each time it is inserted or the phone is turned on.

The option has two settings,

AIf the SIM card does not support PIN code disabling, these

items will not appear.

Change SIM PIN Code

This option is used to change the SIM card PIN code.
The 'Require SIM Card PIN' option must be set to

must enter the old PIN code before you can proceed.
You will be asked to enter a new, four to eight digit code to

replace the old PIN code. The new PIN code must be entered
again as confirmation.

! If the PIN number is entered incorrectly three times in a

row, your SIM card will automatically lock up and the

Blocked message will be displayed.

Unblocking Your Phone

If you receive the
unblock code and key sequence before you can use the phone.

AThe 8-digit PIN unblocking code will have been provided

with your SIM card by your Service Provider.

Enter the following key sequence to unblock your phone:

<<05<EO
FOFO

72

On, access to your SIM card will be

On or Off.

On and you

Blocked message you will need to enter an

Using the Options Menu

The new PIN code must contain four to eight digits.

! If this operation is performed incorrectly 10 times in a

row, your SIM card will become permanently blocked.

Change SIM PIN2 Code

This option is used to change your PIN2 security code.
When you select this option you must enter the old PIN2 security

code before you can proceed.
You will be asked to enter a new, four to eight digit code to

replace the old PIN2 security code. The new PIN2 security code
must be entered again as confirmation.

! If the PIN2 security code is entered incorrectly three

times in a row, the

When the

Blocked message is displayed, you are not allowed

access to menu items that require you to enter the PIN2 code, for
example, ‘Set Up Fixed Dialing’ and ‘Call Charge Settings’.

If you receive the
PIN2 code, you will need to unblock and change the code using
the following key sequence:

<<052<EO
JOJO

AThe 8-digit unblocking code will have been provided with

your SIM card by your Service Provider.

! If the PIN2 unblocking operation is performed

incorrectly 10 times in a row, your PIN2 code will
become permanently blocked.

Blocked message will be displayed.

Blocked message when you try to enter your

j New Security Code

The security code is used to control access to security and other
options within the menus.

This option is used to change the security code, which is set by
Motorola to 000000.

Once selected, you will be asked to enter the current security
code before you can proceed.

You will then be asked to enter a new, six digit code to replace
the old security code.

AIn order to safeguard your phone, you should change your

security code from the factory setting as soon as possible.

j Extended Menus

This option is used to switch the extended menus on or off.
If the extended menu option is switched off, you will not be able

to access any of the extended features.
The option has two settings,

Show Time and Date

When selected, this option displays the time and date until any
key is pressed.

On or Off.

j Set Time and Date

This option is used to set the time and date. You will be
prompted to
hour format. You will then be prompted to

Enter Time - the time must be entered in 24-

Enter Date.

j Set Time Format

This option is used to set the clock to either 12-hour or 24-hour
format.

j Language Selection

This option is used to change the language for display messages.
The option has multiple settings of Automatic, English, French

and Spanish.
When you select a language, all further display prompts and help

messages will be in the selected language.

Entry Method Selection

This option allows you to select the default entry method for
editing text on your phone. Press $ to display each of the
available options. Then press O to select the entry method you
require.

AIf iTAP does not support the current language set up for

your phone, then only Tap is available. Your phone displays

Not Available when you press $.

See Entering Text on Your Phone in The Phone Book Menu.

Using the Options Menu

73

Battery Saving Mode

This option can help you to conserve battery power. Also known
as DTX (Discontinuous Transmission), this feature will cause your
phone to operate at reduced power when you are not talking.

The option has two settings,

On or Off.

j Select Keypad Tones

This option allows you to change or disable tones you hear when
you press a key.

The option has three settings,
or

No Tones.

Phone Status

Status Review

This option can be used to view the current setting of menu
options.

When selected, your phone will display a list of menu items
which have been changed from the default setting. Press the
$ key to view the next item.

Using the Options Menu

74

Normal Tones, Single Tone

Master Reset

! This option should be used with extreme caution.

This option is used to restore certain phone options to their
original settings.

When selected, you will be asked to enter the security code.
Once entered, the master reset option will perform the following
operations:

• Cancel Automatic Answer, Audible Call Timers, In-Call Display

Meter, Battery Save (DTX), Auxiliary Alert, Automatic
Handsfree, Automatic Lock, Cell Broadcast and Talk and Fax
Mode.

• Return Language Selection to Original.

• Restore Keypad Tones to Normal, Ringer Tones to Standard,

Volume Level to Medium and Network Search frequency to
Medium.

• Restore Extended Menus to their default settings.

• Erase all recorded VoiceNotes.

• Erase all recorded Voice Tags.

Master Clear

! This option should be used with extreme caution; for

example, it will clear all the Phone Book entries from
your phone memory.

This option is used to restore certain phone options to their
original settings.

When selected, you will be asked to enter the security code.
Once entered, the master clear option will perform the same
operations as 'Master Reset', plus the following operations:

• Clear the Phone Book entries from phone memory (not from

SIM memory)

• Clear the Last Calls Made and Last Calls received list

• Clear the Message Editor

• Reset the Resettable Call Timers.

Master Clear does not clear the:

• Fixed Dial list

• My Number(s) list

• Charge Meters

• Received and Outgoing Messages list

• Voicemail number

• SMS Service Center number

• Lifetime timer.

Using the Options Menu

75

Network Selection Menu

Using the Options Menu

76

Network Selection

In order for the phone to make and receive phone calls, it must
register with one of the available networks.

Your phone automatically searches for the last network used. If,
for any reason, this network is unavailable, your phone will
attempt to register with a new network.

When your phone needs to register with a new network, it will
generate a sorted list of networks. The network list is sorted in
the following order:

• Last Registered Network.

• The Home network.

• GSM 1900 Networks from a preferred list.

• A random list of other networks found above a certain signal

strength.

• All remaining GSM 1900 networks.

AAny forbidden networks that are stored on your SIM card

will not be included in the sorted list.

Available Networks

When selected, this option will scan to see which networks are
operating in your current location. When the scan is complete,
press the $ key to scroll through the list. When you see a
network you wish to register with or store in your preferred list,
press the O key. You will now enter the 'Register Now' and
'Make Preferred' sub-menu.

Register Now

Once selected, your phone will try to register with the selected
network. If the registration fails, your phone will try to register in
the normal way.

Make Preferred

Once selected, you will be asked where the selected network is
to be located in the preferred list.

Network Search

These options determine how often your phone tries to register
with a network and how the attempt is made.

Registration Preferences

This option determines how the phone tries to register with a
network.

The option has two settings,

Search

.

Automatic Search Mode

In the automatic mode, the phone will try to register with the
first network in the sorted list. If this is successful, your phone will
display the network name and then enter the standby mode.

Automatic Search or Manual

If registration is unsuccessful with one network in the list, your
phone will try the next listed network. If your phone fails to
register with any of the listed networks, it will start at the
beginning of the list after a preset period. The preset period is
determined by the 'Frequency Of Search' option.

Manual Search Mode

In the manual mode, the phone will present you with the sorted
list of networks. Use the <, > and O keys to select one
network from the list. Your phone will try to register with the
selected network. If this is successful, the phone will display the
network name and then enter the standby mode.

If registration is unsuccessful, your phone will present the list
again after a preset period. The preset period is determined by
the 'Frequency Of Search' option.

Frequency of Search

This option is used to determine how long your phone waits
before attempting to re-register after a registration attempt has
failed.

The option has the following settings:

Search

, Fast Search or Continuous Search.

! Fast and Continuous Search may use up a significant

amount of battery power.

Slow Search, Medium

Using the Options Menu

77

j Preferred Networks

Add Network to List

This option enables you to add networks to your preferred list.
When selected, the 'Choose From Available' option will scan to

see which networks are operating in your current location. When
the scan is complete, press the $ key to scroll through the list.
When you see a network you wish to store in your preferred list,
press the O key. You will be asked where the selected network
is to be located in the preferred list.

The 'Choose From Known' option will, when selected, present
you with a preset list of networks. Press the $ key to scroll
through the list. When you see a network you wish to store in
your preferred list, press the O key. You will be asked where
the selected network is to be located in the preferred list.

Select the 'Add New Network Code' option to enter network
codes directly. Once entered, you will be asked where the
network is to be located in the preferred list.

Using the Options Menu

78

Show List of Networks

This option is used to display the networks you have stored in
your preferred list. In addition, pressing the O key will select
the currently displayed entry and enter a move/delete sub-menu.

When 'Move to New Location' is selected you will be asked to
enter a new location for the selected network.

When selected, 'Delete Selection' will remove the selected
network from the preferred list.

Find New Network

When selected, the phone will try to register with a network in
the normal manner, with one exception. When the registration
attempt is made, your current network will be excluded from the
list of those available. If the attempt fails, your phone will then try
to re-register with the previous network.

Call Meters Menu

Call Metering

Your phone has an internal metering system which can be used
to provide you with individual and total call time.

The meter can be displayed during a phone call and audible
tones can be generated to indicate the passage of call time.

Show Call Timers

This feature allows you to display the duration of your calls and
to reset your time meters to zero.

Show Last Call

Displays the duration of your last call.

Total For All Calls

Displays the duration of all your calls since the time meter was
reset to zero using the ‘Reset All Timers’ option.

Reset All Timers

Sets the resettable time meters to zero. The Lifetime Meter is not
resettable.

Using the Options Menu

79

j Set Audible Call Timers

Your phone provides two programmable audible call timers:

• The 'Single Alert Timer' will sound a beep just once during a

call, after a preset time has elapsed.

• The 'Repetitive Timer' will sound regular beeps during a call,

at preset intervals.

In both cases, the timers will sound their beeps ten seconds
before the end of the programmed time.

Set In-Call Display

This feature allows you to specify whether the time or charge
meters are displayed during a call. If you do not have the Advice
of Charge service, then only the time meter is available.

AIf a total charge limit has been set, then the in-call display

always shows your remaining credit.

No In-Call Display

This option switches off in-call display of the charge/time meter.

Lifetime Timer

This option is used to display the total time of all calls made on
your phone.

This meter cannot be reset; the

Reset

or Master Clear options have no effect.

Using the Options Menu

80

Reset All Timers, Master

Accessory Setup Menu

† Only this option will be displayed when the headset accessory

is attached.
‡ Availability depends on the type of car kit installed.
The accessory setup menu is only visible when your phone is used

with a car kit or when a headset accessory is used.
The car kit provides charging facilities, connection to an external

antenna for better reception, external microphone and speaker
for handsfree operation, and an external handset with hang-up
cup.

Automatic Answer

This option allows your phone to automatically answer an
incoming call after two rings.

This option has two settings,

On or Off.

Automatic Handsfree

Determines whether incoming or outgoing calls are started in
handsfree or private mode. When set to
handsfree mode, even when the external handset is out of the
hang-up cup. When set to
when the external handset is out of the hang-up cup.

Off, calls will start in private mode

On, calls will start in

Safety Timer

This option can be used to keep the phone on for a set period
after the vehicle ignition has been turned off. This prevents the
vehicle's battery from becoming drained and saves you from
having to re-enter PIN and Unlock codes after every short stop.

The 'Safety Timer' is set to 60 minutes. Once selected, this option
can be adjusted to any value between zero and 999 minutes.
When set to zero, this option is effectively switched off.

AIf the Safety Timer is set to zero, the phone, while

connected to the car kit, will operate only in conjunction
with your vehicle’s ignition. If the ignition is off and you
press the phone’s power key, the phone will power up
momentarily and then immediately power down.

Using the Options Menu

81

Auxiliary Alert

This option allows your phone to alert you of an incoming call by
flashing your vehicle lights, or by sounding the horn. It must be
enabled by your local dealer.

ASome local regulations prevent the use of this option and,

accordingly, this option may not be present on your phone.

Using the Options Menu

82

Using the Quick Access Menu

** Network and/or subscription dependent
feature. Not available in all areas.

AThe menu shown above represents the default setting

supplied with your phone.

Although the features in your phone are available through easy
access menus, some of the most commonly used features are
also available in the quick access menu. Each feature in the menu
is allocated a number from 1 to 9.

To use a quick access feature, press the quick access key (E)
followed by the number of the feature, or press < or > to
scroll through the menu and then press O.

You can change the features, and the positions of the features,
available in the quick access menu - see ‘Customizing the Quick
Access Menu’.

Each quick access feature is represented by an icon as well as the
feature name. The currently selected icon is shown with a dark

background.

Access Internet?

AThis is a network and subscription dependent feature.
Contact your service provider for details about the mobile
internet services based on the WAP (Wireless Application
Protocol) technology that they provide.

Use this option to start your mobile internet session. See Access
Internet for more information.

B Find Name?

iE 2

You will be prompted to
characters of the name and press O. The first matching entry
in the Phone Book will be displayed. Press O to call the
number.

Enter Name. Enter the first three

Using the Quick Access Menu

83

W Received Calls?

iE 5

Displays the first entry in the Last Calls Received list. You can
scroll through the list and call the numbers as normal. See ‘Last
Calls Received’ for more information.

T Read Messages?

iE 6

You will be prompted to enter a phone number and then a
name.

AIf you already had a number displayed, it will automatically

be re-displayed when you select this feature.

The number will be stored in the next available SIM card location.
See ‘Add Entry’ for more information.

K Message Editor?

iE 7

Your newest message will be displayed; you can then read, delete
and edit messages as normal. See ‘Received Messages’ for more
information.

Using the Quick Access Menu

84

L Vibrate On/Off?

iE 8

The VibraCall™ alert will be switched either on or off depending
on the current setting. If the VibraCall™ alert is switched on, the
‘Ring or Vibrate’ setting changes to
switched off, the ‘Ring or Vibrate’ setting changes to

Only

. See ‘j Ring or Vibrate’ for more information.

Vibrate Only. If it is

Ring

N Mute?

iE 9

This option allows you to have a conversation without the person
on the line being able to hear you.

R Last Call Timer?

Your phone has an internal metering system which will allow you
to display the duration of your last call. (Example:
call lasted 50 seconds.)

AYou must have defined a Voicemail number in order to use

this feature.

See ‘Call Voicemail’ for more information.

00:00:50 –

G Battery Meter?

A bar graph indicating the approximate battery charge level will
be displayed. The more bars displayed, the greater the charge
level.

See ‘Show Battery Meter’ for more information.

H Lock Now?

Immediately locks your phone; you will not be able to use your
phone until the unlock code is entered. See ‘Phone Lock’ for
more information.

} Play VoiceNotes?

Plays the recorded VoiceNotes. See Using Voice Control for
more information.

Ä Last Calls Received?

Unconditional voice call forwarding will be switched either on or
off depending on the current setting. This will allow Fax and Data
forwarding to remain enabled independent of the Voice Call
Forwarding setting.

AYou must have defined a forwarding number using the

‘Forward All Voice Calls’ option in the Call Forwarding menu
in order to use this feature.

AYou cannot switch call forwarding on or off if you are

outside network coverage.

D Find Location?

You will be prompted to Enter Location. Enter the location
number and press O. The first matching entry in the Phone
Book will be displayed. Press O to call the number.

F Add to Phone Book?

You will be prompted to enter a phone number and then a
name.

AIf you already had a number displayed, it will automatically

be re-displayed when you select this feature.

The number will be stored in the next available phone memory
location. See ‘Add Entry’ for more information.

J Mute Phone?

Temporarily turns the microphone off during a phone call.
Reselect this option to resume your conversation.

V Switch Memory?

Switches one-touch dialing between the phone and SIM
memories depending on the current setting.

U Outgoing SMS?

Your newest message will be displayed; you can then read, send,
delete and edit messages as normal. See ‘Outgoing Messages’
for more information.

a Message Editor?

The last message that was edited will be displayed. Press and
hold C to clear the message and start a new one, or modify
the message displayed. See ‘How to Create and Edit SMS
Messages’ for more information.

Y Call Timer?

Displays the duration of your last chargeable call. See ‘Show Call
Timers’ for more information.

c Restrict My ID?

Your phone number will not be sent with the next attempted call;
after this your phone number will be sent until you reselect this
option.

d Switch Line 1/2?

AAvailability depends on the type and settings of the SIM

card, and/or your subscription to this feature.

Allows you to switch between Line 1 and Line 2.

Using the Quick Access Menu

85

e Show Services?

AAvailability depends on the type and settings of the SIM

card, and/or your subscription to this feature.

Displays a list of phone numbers and services provided by your
Service Provider.

¥ Show Time/Date?

Displays the current time and date.

¤ Find New Network?

Allows you to quickly search for a new network.

© Adjust Contrast

Allows you to adjust the screen contrast.

m My Motorola?

Use this option to start your mobile internet session and access
the MyMotorola.com web site. See Access Internet for more
information.

Using the Quick Access Menu

86

Customizing the Quick Access Menu

You can change the features in the quick access menu to suit
your personal preferences.

To customize the menu:

1 Press E and scroll to the menu item you wish to change.
2 Press and hold O to access the list of features available. The

currently selected feature will be displayed.

3 Scroll through the list until you find the feature you wish to

store in the quick access menu; press O.

4

Completed will be displayed to confirm that the feature has

been stored.

The items in the quick access list will appear in the following
order:

• Access Internet **

• My Motorola

• Find by Name

• Find by Location

• Add Entry to Phone

• Add Entry to SIM

• Call Voicemail

1

• Battery Meter

• Phone Lock Now

• Phone Mute On or Off

• Ring Volume

• VibraCall On or Off

• Switch Memory

• Read Messages

• Outgoing Messages

• Message Editor

1

1

1

• Last Calls Received

• Last Call Timer

• Show Time and Date

• Restrict My ID

• Find New Network

• Switch Lines 1/2

• Play VoiceNotes

• Show Services

• Forward Voice Call

1

1

• Adjust Contrast

1. Availability depends on the type and settings of the SIM card,
and/or your subscription to this feature.

** Network and/or subscription dependent feature. Not available

in all areas.

Using the Quick Access Menu

87

Using the Quick Access Menu

88

The following Motorola Original accessories have been designed
to work with your phone. Additional accessories may be available
and are packaged separately. Please refer to your local service
provider or retail outlet for more information.

Desktop Charger

The Desktop Charger allows you to charge a battery fitted in a
phone and a spare battery at the same time. Sequential LEDs
indicate charge status for each pocket.

AThe Desktop Charger must be used with the Power Adapter.

Power Adapter

The Power Adapter (charger) connects to the Desktop Charger or
directly to the phone. When connected directly to the phone, it
charges the battery and also provides dead battery operation.

Vehicle Power Adapter

The Vehicle Power Adapter connects to your phone and allows
you to charge your phone's battery while driving
phone is in use, the adapter overrides the battery therefore
preserving battery life. The adapter also provides dead battery
operation.

*

. When the

Headset

For convenient handsfree operation.

* The use of wireless devices and their accessories (“devices”) may be

prohibited or restricted in certain areas. Always obey the laws and
regulations on the use of these devices.

Optional Accessories

Personal Handsfree System

The Personal Handsfree System allows you to use your phone
handsfree.

Leather Carrying Case

The Leather Carrying Case holds the phone while being worn on
your belt.

Plastic Holster

The Plastic Holster holds the phone while being worn on your
belt.

AYour phone must be inserted into the plastic holster

correctly for maximum protection.

AThis holster has been designed for your convenience and is

not meant to secure your phone under all circumstances.

Vehicle Handsfree System

This system includes a phone holder and battery charger, and
provides handsfree operation. It also includes the facility to store
up to 20 names and numbers that can be called using voice
commands.

! A GSM 1900 mhz antenna should be specified when

installing a Vehicle Handsfree System.

AThis accessory requires professional installation.

Optional Accessories

89

Optional Accessories

90

What to do if...

You can’t switch your phone on Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See ‘Important Battery

You can’t make calls Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in

You can’t receive calls Check the signal strength meter in the display. If the signal is weak, move to an open space or, if you are in

Your phone won’t unlock Have you inserted a new SIM card? Enter the new PIN code. See ‘Entering Your SIM Card PIN Code’.

Your PIN is blocked Enter the PIN unblocking code supplied with your SIM card (see ‘Unblocking Your Phone’).
Your PIN2 is blocked Enter the PIN2 unblocking code supplied with your SIM card (see ‘Change SIM PIN2 Code’).
Your SIM card won’t work Is the card inserted properly? See ‘SIM Card Insertion/Removal’.

Information’.

a building, move closer to a window.

Check if your phone is powered on.
Check the Network Selection settings. Try Manual Selection, or try another network. See ‘Network Search’.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and Fixed Dialing settings.
Has a new SIM card been inserted? Check that no new restrictions have been imposed.

a building, move closer to a window.

Check the Call Forwarding and Call Barring settings.
Check the Ringer and VibraCall™ alert settings. If both are off, there is no audible alert. See ‘j Ring or

Vibrate’.

Do you have a replacement phone? Enter the default phone unlock code - 1234.
Have you forgotten the unlock code? Press

code).

Is the gold chip visibly damaged or scratched? Return the card to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an antistatic cloth.

$ to change the unlock code (you will need your security

What to do if...

91

The battery won’t charge Check the charger. Is it properly connected? Are its contacts clean and dry? See ‘Your Battery’.

The battery icon and meter are
missing

The battery drains faster than
normal

You can’t cancel Call Forwarding
or Call Barring

o symbol is flashing

The

You can’t make international
calls

What to do if...

92

Check the battery contacts. Are they clean and dry?
Check the battery temperature. If it is warm, let it cool before recharging.
Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Are you using a Motorola original battery? Your charging system may not be able to communicate with

your battery. See ‘Your Battery’.
Are you using a Motorola original battery? Your charging system may not be able to communicate with

your battery. See ‘Your Battery’.
Are you in an area of variable coverage? This uses extra battery power.
Is it a new battery? A new battery will need two to three charge/discharge cycles to attain normal

performance. See ‘Charging a New Battery’.

Is it an old battery? Battery performance will decline after several years use. Replace the battery.
Is it a battery that hasn’t been completely discharged? Allow the battery to fully discharge (until the phone

turns itself off) and then charge the battery overnight.

Check that the Frequency Of Search feature in the Network Selection menu has not been set to Fast or

Continuous. See ‘Network Search’.

Check that the Battery Saving Mode feature has not been set to Off.
Are you using your phone in extreme temperatures? At extreme hot or cold temperatures, battery

performance is significantly reduced.

Wait until you are in an area with good network coverage and try again.

There is not enough memory available to store another SMS message. Use the Messages menu to delete

one or more existing messages.
Some Service Providers automatically bar the ability to make international calls. Contact your Service

Provider.
Have you included the relevant codes? Press and hold the 0 key to display the international dialing

prefix (

+) and then enter the appropriate country code followed by the phone number.

The U.S. Food and Drug Administration’s Center

for Devices and Radiological Health Consumer Update

FDA has been receiving inquiries about the safety of mobile phones,
including cellular phones and PCS phones. The following summarizes
what is known--and what remains unknown--about whether these
products can pose a hazard to health, and what can be done to minimize
any potential risk. This information may be used to respond to questions.

Why the concern?

Mobile phones emit low levels of radiofrequency energy (i.e.,
radiofrequency radiation) in the microwave range while being used. They
also emit very low levels of radiofrequency energy (RF), considered non­significant, when in the stand-by mode. It is well known that high levels
of RF can produce biological damage through heating effects (this is how
your microwave oven is able to cook food). However, it is not known
whether, to what extent, or through what mechanism, lower levels of RF
might cause adverse health effects as well. Although some research has
been done to address these questions, no clear picture of the biological
effects of this type of radiation has emerged to date. Thus, the available
science does not allow us to conclude that mobile phones are absolutely
safe, or that they are unsafe. However, the available scientific evidence
does not demonstrate any adverse health effects associated with the use
of mobile phones.

What kinds of phones are in question?

Questions have been raised about hand-held mobile phones, the kind
that have a built-in antenna that is positioned close to the user's head
during normal telephone conversation. These types of mobile phones are
of concern because of the short distance between the phone's antenna-­the primary source of the RF--and the person's head. The exposure to RF
from mobile phones in which the antenna is located at greater distances
from the user (on the outside of a car, for example) is drastically lower
than that from hand-held phones, because a person's RF exposure

on Mobile Phones

FDA Update

decreases rapidly with distance from the source. The safety of so-called
"cordless phones," which have a base unit connected to the telephone
wiring in a house and which operate at far lower power levels and
frequencies, has not been questioned.

How much evidence is there that hand-held mobile phones
might be harmful?

Briefly, there is not enough evidence to know for sure, either way;
however, research efforts are on-going. The existing scientific evidence is
conflicting and many of the studies that have been done to date have
suffered from flaws in their research methods. Animal experiments
investigating the effects of RF exposures characteristic of mobile phones
have yielded conflicting results. A few animal studies, however, have
suggested that low levels of RF could accelerate the development of
cancer in laboratory animals. In one study, mice genetically altered to be
predisposed to developing one type of cancer developed more than twice
as many such cancers when they were exposed to RF energy compared to
controls. There is much uncertainty among scientists about whether
results obtained from animal studies apply to the use of mobile phones.
First, it is uncertain how to apply the results obtained in rats and mice to
humans. Second, many of the studies that showed increased tumor
development used animals that had already been treated with cancer­causing chemicals, and other studies exposed the animals to the RF
virtually continuously--up to 22 hours per day.

For the past five years in the United States, the mobile phone industry has
supported research into the safety of mobile phones. This research has
resulted in two findings in particular that merit additional study:

1 In a hospital-based, case-control study, researchers looked for an

association between mobile phone use and either glioma (a type of
brain cancer) or acoustic neuroma (a benign tumor of the nerve
sheath). No statistically significant association was found between
mobile phone use and acoustic neuroma. There was also no
association between mobile phone use and gliomas when all types of

FDA Update

93

gliomas were considered together. It should be noted that the average
length of mobile phone exposure in this study was less than three
years.

When 20 types of glioma were considered separately, however, an
association was found between mobile phone use and one rare type
of glioma, neuroepithelliomatous tumors. It is possible with multiple
comparisons of the same sample that this association occurred by
chance. Moreover, the risk did not increase with how often the mobile
phone was used, or the length of the calls. In fact, the risk actually
decreased with cumulative hours of mobile phone use. Most cancer
causing agents increase risk with increased exposure. An ongoing
study of brain cancers by the National Cancer Institute is expected to
bear on the accuracy and repeatability of these results.

2 Researchers conducted a large battery of laboratory tests to assess the

effects of exposure to mobile phone RF on genetic material. These
included tests for several kinds of abnormalities, including mutations,
chromosomal aberrations, DNA strand breaks, and structural changes
in the genetic material of blood cells called lymphocytes. None of the
tests showed any effect of the RF except for the micronucleus assay,
which detects structural effects on the genetic material. The cells in
this assay showed changes after exposure to simulated cell phone
radiation, but only after 24 hours of exposure. It is possible that
exposing the test cells to radiation for this long resulted in heating.
Since this assay is known to be sensitive to heating, heat alone could
have caused the abnormalities to occur. The data already in the
literature on the response of the micronucleus assay to RF are
conflicting. Thus, follow-up research is necessary.

FDA is currently working with government, industry, and academic
groups to ensure the proper follow-up to these industry-funded research
findings. Collaboration with the Cellular Telecommunications Industry
Association (CTIA) in particular is expected to lead to FDA providing
research recommendations and scientific oversight of new CTIA-funded
research based on such recommendations.

FDA Update

94

Two other studies of interest have been reported recently in the literature:
1 Two groups of 18 people were exposed to simulated mobile phone

signals under laboratory conditions while they performed cognitive
function tests. There were no changes in the subjects' ability to recall
words, numbers, or pictures, or in their spatial memory, but they were
able to make choices more quickly in one visual test when they were
exposed to simulated mobile phone signals. This was the only change
noted among more than 20 variables compared.

2 In a study of 209 brain tumor cases and 425 matched controls, there

was no increased risk of brain tumors associated with mobile phone
use. When tumors did exist in certain locations, however, they were
more likely to be on the side of the head where the mobile phone was
used. Because this occurred in only a small number of cases, the
increased likelihood was too small to be statistically significant.

In summary, we do not have enough information at this point to assure
the public that there are, or are not, any low incident health problems
associated with use of mobile phones. FDA continues to work with all
parties, including other federal agencies and industry, to assure that
research is undertaken to provide the necessary answers to the
outstanding questions about the safety of mobile phones.

What is known about cases of human cancer that have been
reported in users of hand-held mobile phones?

Some people who have used mobile phones have been diagnosed with
brain cancer. But it is important to understand that this type of cancer
also occurs among people who have not used mobile phones. In fact,
brain cancer occurs in the U.S. population at a rate of about 6 new cases
per 100,000 people each year. At that rate, assuming 80 million users of
mobile phones (a number increasing at a rate of about 1 million per
month), about 4800 cases of brain cancer would be expected each year
among those 80 million people, whether or not they used their phones.
Thus it is not possible to tell whether any individual's cancer arose
because of the phone, or whether it would have happened anyway. A
key question is whether the risk of getting a particular form of cancer is
greater among people who use mobile phones than among the rest of

the population. One way to answer that question is to compare the
usage of mobile phones among people with brain cancer with the use of
mobile phones among appropriately matched people without brain
cancer. This is called a case-control study. The current case-control study
of brain cancers by the National Cancer Institute, as well as the follow-up
research to be sponsored by industry, will begin to generate this type of
information.

What is FDA's role concerning the safety of mobile phones?

Under the law, FDA does not review the safety of radiation-emitting
consumer products such as mobile phones before marketing, as it does
with new drugs or medical devices. However, the agency has authority to
take action if mobile phones are shown to emit radiation at a level that is
hazardous to the user. In such a case, FDA could require the
manufacturers of mobile phones to notify users of the health hazard and
to repair, replace or recall the phones so that the hazard no longer exists.

Although the existing scientific data do not justify FDA regulatory actions
at this time, FDA has urged the mobile phone industry to take a number
of steps to assure public safety. The agency has recommended that the
industry:

• support needed research into possible biological effects of RF of the

type emitted by mobile phones;

• design mobile phones in a way that minimizes any RF exposure to the

user that is not necessary for device function ; and

• cooperate in providing mobile phone users with the best possible

information on what is known about possible effects of mobile phone
use on human health.

At the same time, FDA belongs to an interagency working group of the
federal agencies that have responsibility for different aspects of mobile
phone safety to ensure a coordinated effort at the federal level. These
agencies are:

• National Institute for Occupational Safety and Health

• Environmental Protection Agency

• Federal Communications Commission

• Occupational Health and Safety Administration

• National Telecommunications and Information Administration

The National Institutes of Health also participates in this group.

In the absence of conclusive information about any possible risk,
what can concerned individuals do?

If there is a risk from these products--and at this point we do not know
that there is--it is probably very small. But if people are concerned about
avoiding even potential risks, there are simple steps they can take to do
so. For example, time is a key factor in how much exposure a person
receives. Those persons who spend long periods of time on their hand­held mobile phones could consider holding lengthy conversations on
conventional phones and reserving the hand-held models for shorter
conversations or for situations when other types of phones are not
available.

People who must conduct extended conversations in their cars every day
could switch to a type of mobile phone that places more distance
between their bodies and the

source of the RF, since the exposure level drops off dramatically with
distance. For example, they could switch to

• a mobile phone in which the antenna is located outside the vehicle,

• a hand-held phone with a built-in antenna connected to a different

antenna mounted on the outside of the car or built into a separate
package, or

• a headset with a remote antenna to a mobile phone carried at the

waist.

Again, the scientific data do not demonstrate that mobile phones are
harmful. But if people are concerned about the radiofrequency energy
from these products, taking the simple precautions outlined above can
reduce any possible risk.

Where can I find additional information?

For additional information, see the following websites:

FDA Update

95

Federal Communications Commission (FCC) RF Safety Program

(select "Information on Human Exposure to RF Fields from Cellular and
PCS Radio Transmitters"): http://www.fcc.gov/oet/rfsafety

World Health Organization (WHO) International Commission on
Non-Ionizing Radiation Protection (select Qs & As):

http://www.who.int/emf
United Kingdom, National Radiological Protection Board:

http://www.nrpb.org.uk
Cellular Telecommunications Industry Association (CTIA):

http://www.wow-com.com

U.S. Food and Drug Administration (FDA) Center for Devices and
Radiological Health: http://www.fda.gov/cdrh/consumer/

1

Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain

Tumors. In: State of the Science Symposium;1999 June 20; Long Beach, California.

2

Tice et al. Tests of mobile phone signals for activity in genotoxicity and other
laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March
29, 1999, Washington, D.C.; and personal communication, unpublished results.

3

Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A.
Effect of a 915-MHz simulated mobile phone signal on cognitive function in man.
Int. J. Radiat. Biol., April 8, 1999.

4

Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular
telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15:
113-116, 1999.

FDA Update

96

This product is manufactured under one or more of the following U.S. patents:

5
5
4

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Patent Information

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Patent Information

97

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Patent Information

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