Motorola V3620 user Manual

Welcome

Congratulations! You are now the proud owner of a premium
state-of-the-art Motorola cellular telephone.

All Motorola cellular phones are designed and manufactured
to meet Motorola’s rigorous specifications and world-class
quality standards. During development, our laboratory
testing team took your Motorola cellular phone through
rigorous durability tests including temperature, humidity,
shock, dust, vibration, and drop tests—and the phone still
worked! We are confident that the phone you purchased will
meet your own exacting standards.

Thank you for choosing Motorola, a global leader in
communications technology.

Enjoy your new Motorola cellular phone!

i

Pan American Cellular Subscriber Group
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (in the United States)
1-800-461-4575 (in Canada)

Turbo Dial, VibraCall, VoiceNote,
E•P, and

are trademarks of Motorola, Inc.
©1998 Motorola, Inc.

Printed in U.S.A.

ii

Contents

Introduction

Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Content Options . . . . . . . . . . . . . . . . . . . . . . . . 16
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

The Basics

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Phone Book Basics

Storing Names and Numbers in the Phone Book . . . . . 47
Recalling Entries from the Phone Book . . . . . . . . . . . . 50
Using Recall Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Storing a Number During a Call . . . . . . . . . . . . . . . . . . 53

The Menu System

Navigating the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Road Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Phone Book Menu Features

Road Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Recalling a Phone Number by Name . . . . . . . . . . . . . . 60
Recalling a Phone Number by Location . . . . . . . . . . . . 60
Storing Names and Phone Numbers . . . . . . . . . . . . . . . 61
Advanced Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . . . . . . . 46

. . . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . 58

iii

Editing Stored Information . . . . . . . . . . . . . . . . . . . . . . .67
Viewing Your Number . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Setting Display Preference . . . . . . . . . . . . . . . . . . . . . . . .69

Call Timers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Road Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Viewing the Individual Call Timer . . . . . . . . . . . . . . . . .72
Viewing the Resettable Call Timer . . . . . . . . . . . . . . . . .72
Viewing the Cumulative Timer . . . . . . . . . . . . . . . . . . . .73
Resetting the Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Displaying the Individual Call Timer Automatically . . .75
Activating the One Minute Audible Timer . . . . . . . . . . .76

Tone Controls

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Road Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Setting Call Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Selecting a Ringer Style . . . . . . . . . . . . . . . . . . . . . . . . . .79
Setting Keypad Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Setting Scratchpad Tones . . . . . . . . . . . . . . . . . . . . . . . .80

Security Features

. . . . . . . . . . . . . . . . . . . . . . . . . .81

Road Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Setting the Theft Alarm . . . . . . . . . . . . . . . . . . . . . . . . . .83
Setting the Automatic Electronic Lock . . . . . . . . . . . . . .84
Activating Emergency Call . . . . . . . . . . . . . . . . . . . . . . .85
Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Viewing Your Lock Code . . . . . . . . . . . . . . . . . . . . . . . . .87
Changing Your Lock Code . . . . . . . . . . . . . . . . . . . . . . . .88

iv

Setting the Service Level . . . . . . . . . . . . . . . . . . . . . . . . . 89
Resetting All Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Clearing All Stored Information . . . . . . . . . . . . . . . . . . 92

Phone Options

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Road Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Using Two Cellular Phone Numbers . . . . . . . . . . . . . . . 95
Changing the Active Phone Number . . . . . . . . . . . . . . . 96
Selecting Cellular System Mode . . . . . . . . . . . . . . . . . . . 96
Selecting a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reviewing Your Phone Settings . . . . . . . . . . . . . . . . . . . 99
Setting a PIN Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Disabling Call Reception . . . . . . . . . . . . . . . . . . . . . . . 102
Setting Automatic Hands-Free Operation . . . . . . . . . . 103
Setting Multiple Key Answer . . . . . . . . . . . . . . . . . . . . . 104
Setting Open to Answer . . . . . . . . . . . . . . . . . . . . . . . . . 105
Setting Automatic Answer . . . . . . . . . . . . . . . . . . . . . . 106
Setting Hands-Free Auto Mute . . . . . . . . . . . . . . . . . . . 107
Setting Voice Operated Transmission (VOX) . . . . . . . . 108
Setting Extended Talk Time . . . . . . . . . . . . . . . . . . . . . 109
Displaying System Identification (SID) . . . . . . . . . . . . 110

Digital Message Features

. . . . . . . . . . . . . . . 111

Road Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
VoiceNote™ Recorder . . . . . . . . . . . . . . . . . . . . . . . . . 113
Recording an Announcement . . . . . . . . . . . . . . . . . . . 114
Activating the Answering Machine . . . . . . . . . . . . . . . . 115

v

Setting Number of Rings . . . . . . . . . . . . . . . . . . . . . . . .116
Activating the Audible Answering Machine . . . . . . . . .117
Recording a Voice Memo Message . . . . . . . . . . . . . . . .118
Recording a Phone Call . . . . . . . . . . . . . . . . . . . . . . . .119
Playing New Messages . . . . . . . . . . . . . . . . . . . . . . . . . .120
Playing All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Viewing Digital Messages . . . . . . . . . . . . . . . . . . . . . . . .122
Activating the Digital Message Reminder . . . . . . . . . . .125

Reference Information

. . . . . . . . . . . . . . . . . . .126

Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

vi

Introduction

What would you say to a telephone that’s smaller than most
wallets? Hard to believe… if you hadn’t already seen it with
your own eyes. The company that brought you the world’s
first commercially available portable cellular telephone has
done it again!

Motorola is proud to present the next generation of wearable
phones. Breakthrough technologies bring you a phone so
innovative, it challenges the status quo. Introducing your
new Motorola wearable cellular telephone.

Introduction

7

Highlights

Your Motorola cellular phone offers exceptional features that
make life easier, more organized and more fun! This small
miracle of modern technology can help you:

• collect messages in the built-in answering machine,
record memos, and record calls (VoiceNote™
recorder)*

• receive calls discreetly with a vibrating alert
(VibraCall™ alert)

• make calls instantly with one-touch dialing
(Turbo Dial™ key)

• send and receive faxes with optional data accessories

• simplify menu access and call placement with the
Smart Button

• read more information on the large two-line display

• increase the length of time between charges with
dual battery capability

• know when to charge with the dedicated Battery
Level Indicator

• charge on the go with the internal Rapid Charger
and an AC adapter or optional cigarette lighter
adapter

* Use of this function is subject to varying state and federal

laws regarding privacy of phone conversations.

8

• navigate phone features with a user-friendly
icon-driven menu interface

• enjoy the convenience of hands-free operation with
an optional headset

• remember phone numbers with the internal Phone
Book

• monitor call length with displayed and audible Call
Timers

• reduce roaming with two-system registration

†

• display phone numbers of incoming calls with
Calling Line ID capability

†

• receive notification when you get a new Voice Mail

†

message

As you explore your Motorola cellular phone, you will
discover many more convenient and time-saving features
that will help you stay in touch with style. A number of
accessory options are also available to tailor your cellular
system to your individual needs, including special accessories
for your car, and battery chargers to keep you on the go.

Introduction

†

These are network and subscription-dependent features
that are not available in all areas. Contact your cellular
service provider for availability.

9

Safety Information

Important:

wireless handheld phone.

Read this information before using your

Exposure to Radio Frequency Signals

Your wireless handheld portable telephone is a low power
radio transmitter and receiver. When it is on, it receives and
also sends out radio frequency (RF) signals.

In August 1996, The Federal Communications Commissions
(FCC) adopted RF exposure guidelines with safety levels for
handheld wireless phones. Those guidelines are consistent
with safety standards previously set by both U.S. and
international standards bodies:

• American National Standards Institute (ANSI) C95.1
1992

• National Council on Radiation Protection and
Measurement (NCRP) Report 86 1986

• International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1996

Those standards were based on comprehensive and periodic
evaluations of the relevant scientific literature. For example,
over 120 scientists, engineers, and physicians from
universities, government health agencies, and industry
reviewed the available body of research to develop the ANSI
Standard (C95.1).

10

The design of your phone complies with the FCC guidelines
(and those standards).

Antenna Care

Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments
could damage the phone and may violate FCC regulations.

Phone Operation

Introduction

Normal Operation:

Hold the phone as you would any
other telephone, with the antenna pointed up and over your
shoulder.

Tips on Efficient Operation:

Observe the following

guidelines to operate your phone most efficiently.

• Extend your antenna fully.

• Do not touch the antenna unnecessarily when the
phone is in use. Contact with the antenna affects
call quality and may cause the phone to operate at a
higher power level than otherwise needed.

Batteries

Caution:

All batteries can cause property damage, injury, or
burns if a conductive material, such as jewelry, keys or
beaded chains, touches exposed terminals. The material may
complete an electrical circuit and become quite hot. To
protect against such unwanted current drain, exercise care in
handling any charged battery, particularly when placing it
inside your pocket, purse, or other container with metal

11

objects. When the battery is detached from the phone, your
batteries are packed with a protective battery cover; please use
this cover for storing your batteries when not in use.

Driving

Check the laws and regulations on the use of wireless
telephones in the areas where you drive. Always obey them.
Observe the following guidelines when using your phone
while driving.

• Give full attention to driving—driving safely is your
first responsibility.

• Use hands-free phone operation, if available.

• Pull off the road and park before making or
answering a call if driving conditions so require.

Electronic Devices

Most modern electronic equipment is shielded from RF
signals. However, certain equipment may not be shielded
against the RF signals from your wireless phone.

Pacemakers

12

The Health Industry Manufacturers Association recommends
that a minimum separation of six inches (6") be maintained
between a handheld wireless phone and a pacemaker to
avoid potential interference with the pacemaker. These
recommendations are consistent with the independent

research by and recommendations of Wireless Technology
Research.

Persons with pacemakers:

• should AL WAYS keep the phone more than six inches
from their pacemaker when the phone is turned on

• should not carry the phone in a breast pocket

• should use the ear opposite the pacemaker to
minimize the potential for interference

• should turn the phone off immediately if you have
any reason to suspect that interference is taking
place

Hearing Aids

Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may want
to consult your hearing aid manufacturer to discuss
alternatives.

Other Medical Devices

If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from external RF energy. Your physician may be
able to assist you in obtaining this information.

Turn your phone off in health care facilities when any
regulations posted in these areas instruct you to do so.

Introduction

13

Hospitals or health care facilities may be using equipment
that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles. Check with the
manufacturer or its representative regarding your vehicle.
You should also consult the manufacturer of any equipment
that has been added to your vehicle.

Posted Facilities

Turn your phone off in any facility where posted notices so
require.

Aircraft

FCC regulations prohibit using your phone while in the air.
Switch off your phone before boarding an aircraft.

Blasting Areas

To avoid interfering with blasting operations, turn your
phone off when in a “blasting area” or in areas posted:
“Turn off two-way radio.” Obey all signs and instructions.

14

Potentially Explosive Atmospheres

Turn your phone off when in any area with a potentially
explosive atmosphere and obey all signs and instructions.

Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but
not always, clearly marked. They include fueling areas such
as gas stations; below deck on boats; fuel or chemical transfer
or storage facilities; vehicles using liquefied petroleum gas
(such as propane or butane); areas where the air contains
chemicals or particles, such as grain, dust, or metal powders;
and any other area where you normally would be advised to
turn off your vehicle engine.

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. Do NOT place objects,
including both installed or portable wireless equipment, in
the area over the air bag or in the air bag deployment area. If
in-vehicle wireless equipment is improperly installed and the
air bag inflates, serious injury could result.

Introduction

15

Package Content Options

Your Motorola cellular phone comes equipped with a
standard battery and an AC adapter . A whole line of accessory
options, now smaller and lighter than ever, can customize
your cellular package for maximum performance and
portability.

Slim Lithium Ion

Main Battery with Battery Cover

and Slim Battery Door

Motorola Wearable Personal

Cellular Telephone

Extra Capacity Lithium Ion

Main Battery with Battery Cover

and Standard Battery Door

16

Auxiliary Battery

with Battery Cover

Standard Nickel Metal Hydride

Main Battery with Battery Cover

and Standard Battery Door

Introduction

Holster

AC Adapter

Note: The plug assembly included with your
package can only be used with this power
supply. Do not plug it into any wall outlet
without the power supply.

(AC Adapter Required)

Cigarette Lighter

Adapter

Headset

Desktop Charger

Note: Your Motorola cellular phone and accessories may not look
exactly as pictured above.

17

Phone Overview

Signal Strength

Indicator

Battery Level

Indicator
Headset Jack
Power/Status

Indicator

Retractable
Antenna

Earpiece

Status Indicators
Alphanumeric

Display
Menu Icons
VoiceNote™

Record Button

Microphone

18

Smart

Button

Volume

Keys

Function Keys

Alphanumeric
Keypad

Function Keys

Accessory
Connector

(See illustration reference on page 18.)

Retractable Antenna

Extend the antenna for best

performance.

Earpiece

The earpiece contains an ultra-compact phone

speaker.

Status Indicators

IU

(In Use)—The In Use indicator flashes when a call
is in progress.

NS

(No Service)—If you travel beyond the range of a
cellular service area, the No Service indicator flashes
to indicate that calls cannot be placed or received
from your location.

RM

(Roam)—When you leave your cellular service area,
your phone roams or seeks another cellular system
until it finds one. If your phone finds another
cellular service of the same system type as your local
service, the Roam indicator flashes slowly . If it finds a
different system type, it flashes quickly.

Signal Strength Indicator

The Signal Strength
indicator shows the strength of the signal your phone is
receiving. The stronger the signal, the better your chances of
placing and receiving calls successfully. You may see low
signal strength if you are in a fringe area of the cellular
system. Buildings, tunnels, and bad weather can block or
interfere with reception. If the display goes blank to conserve
energy, the Signal Strength indicator’s lights flash one at a
time up to the signal level you are receiving.

Introduction

Strong Signal

Weak Signal

19

High Charge

Low Charge

Battery Level Indicator

The Battery Level indicator tells
you the amount of charge left in your battery. The more bar
segments you see, the greater the charge.

Alphanumeric Display

The two-line alphanumeric
display shows your input from the keypad, information
recalled from memory, and other messages.

Menu Icons

As you move through the menu system, the

icons flash to indicate the selected feature:

Phone Book lets you store and retrieve numbers.
Call Timers can monitor the length of your calls.
Tone Controls adjust your phone’s tones.
Lock/Security features prevent unauthorized access.
Phone Options can be set to your specifications.
Digital Message provides access to digital messages

and VoiceNote™ messages.

Headset Jack

Located on the top of the phone, the

headset jack provides a connection for an optional headset.

Power/Status Indicator

Located on the top of the phone
by the headset jack, the Power/Status indicator alerts you to
incoming calls, and flashes to indicate service and roam
conditions when the phone is closed.

VoiceNote™ Record Button

20

Located on the top of the phone by the antenna, this
button toggles the record function on and off.

Volume Keys

The upper and lower volume keys can adjust keypad,

or

earpiece and ringer volume. They also scroll through
memory entries and menu features.

Smart Button

The Smart Button can recall information from
memory, place calls, end calls, select menu features
and toggle features on and off. The symbol in your
display represents the Smart Button.

Function Keys

P

turns the phone on and off

F

acts as a “shift” key to access the secondary functions
of other keys

R

recalls phone numbers from memory

s

stores phone numbers into memory

C

clears characters from the screen

E

ends phone calls

S

places or answers calls

<

and > can be used to scroll through memory
entries and menu features

Accessory Connector

The accessory connector provides
the connection for an external power supply and optional
vehicular and data accessories.

Microphone

The microphone is positioned for

convenient conversation.

Introduction

21

The Basics

This chapter tells you how to set up and use your Motorola
cellular telephone and perform basic phone functions.

In this chapter you will learn how to:

• attach and remove the protective covers from your
phone’s batteries

• install and remove your phone’s batteries

• charge your phone’s batteries and check battery
charge levels

• turn your phone on and off

• hold and wear your phone

• place and receive calls

• view your own phone number

• read your phone’s Power/Status indicator

• redial numbers

• adjust your phone’s ringer and earpiece volumes

• mute your phone’s microphone

• set your phone to vibrate discreetly when you receive
a call

22

Battery Information

Battery Talk Times and Standby Times

Battery talk time is the length of time you spend talking on
your phone before the battery needs to be charged. Battery
standby time is the length of time your phone is left on to
receive calls before the battery needs to be charged.

Keep in mind that your battery’s talk time and standby time
are a relative measurement of the battery’s capacity. The
more you talk on the phone, the less standby time you will
have and vice versa. Certain features can demand power
from your battery and reduce battery life. The following chart
is an approximate talk time and standby time guide for your
phone and its available batteries.

Slim Main Battery
Lithium Ion E•P™

• uses slim battery door

• up to 65 minutes of talk time or
up to 24 hours of standby time

Standard Main Battery
Nickel Metal Hydride

• uses standard battery door

• up to 65 minutes of talk time or
up to 24 hours of standby time

The Basics

23

Battery Talk Times and Standby
Times (continued)

Extra Capacity Main Battery
Lithium Ion E•P™

• uses standard battery door

• up to 110 minutes of talk time or
up to 46 hours of standby time

Auxiliary Battery
Lithium Ion E•P™

• up to 110 additional minutes of
talk time or up to 46 additional
hours of standby time

Battery Covers

Your phone’s batteries are shipped in an uncharged state
with protective covers on them. Save these covers; use them to
carry batteries and to store batteries when they are not in use.
The cover prevents objects from touching the battery
terminals, thereby reducing the risk of injury or damage
from a short circuit. (See “Batteries” on page 11 for
additional safety information.)

To begin using your phone, just slip a battery out of its
protective cover, install, and charge the battery.

24

Removing the Main Cover

Press down on the cover release latch until the
battery slips free from its cover.

Attaching the Main Cover

Lower the battery into the cover until you hear it
click into place.

The Basics

25

Removing the Auxiliary Cover

1. Hold the auxiliary battery securely with one hand.
With your other hand’s thumb, push up on the
bottom of the cover.

2. Continue to push up until the cover slides free of the
pins on the bottom of the battery, then swing the
cover outwards.

2

1

Attaching the Auxiliary Battery Cover

1. Fit the pins at the bottom of the auxiliary battery
into the holes in the base of the auxiliary cover.

2. Push the auxiliary battery and the cover together
until the cover’s narrow end snaps into the latch on
the top of the auxiliary battery.

26

Latch

Pins

2

1

The Main Battery

Thanks to Motorola’s breakthrough technology, your
Motorola cellular phone’s batteries are small and
lightweight. Now it is easier than ever to carry a spare or two.

Installing the Main Battery

The main battery fits into a small compartment in the back
of your phone. The battery is covered by a door.

1. Align the arrows on the battery with the arrows in
the battery compartment. Place the front end of the
battery into the top of the compartment as shown, so
that the metal terminals on the battery make
contact with the terminals in the phone.

1

2. Press the battery down.

3. Slide the battery toward the bottom of the phone
until it is firmly in place.

The Basics

3

2

27

4. Place the door tabs into the notches at the bottom of
the compartment as shown.

4

5. Press the door down until you hear it click into
place.

5

Removing the Main Battery

To remove the main battery:

1. Turn your phone off.

2. Slide the release latch up toward the top of the
phone to release the battery door.

28

Release Latch

3. Remove the door.

4. Push the battery up toward the top of the phone
until the back end of the battery pops free.

5. Swing the battery up and out of the compartment.

5

4

The Auxiliary Battery

Now you can use a variety of battery options to fit your
individual needs. When the slim main battery is installed in
your Motorola cellular phone, you can attach an optional
auxiliary battery and get even more talk and/or standby
time. You can extend your talk time by attaching the
optional auxiliary battery at any time, without interrupting
your call.

Auxiliary

Battery

Tip:

If you have
a charged slim
main battery
installed in your
phone, you can
remove and
change your
auxiliary battery
during a call.

The Basics

29

Installing the Auxiliary Battery

The auxiliary battery clips onto the back of your phone:

1. Fit the pins at the bottom of the auxiliary battery
into the holes in the base of the phone.

2. Push the auxiliary battery and the phone together
until the latch on top of the auxiliary battery snaps
into the slot on the back of the phone.

2

1

Removing the Auxiliary Battery

To remove the auxiliary battery:

1. Lift the latch on top of the auxiliary battery and pull
the battery away from the phone.

2. Pull down to separate the battery from the phone.

30

2

1