Motorola V323i, V325i User manual
Level 2 Service Manual
6809507A01-O
V323i V325i
Digital Wireless Telephone
CDMA 1900 MHz, CDMA 800 MHz, Analog 800 MHz
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.
© Motorola, Inc. 2005, 2006.
All rights reserved.
Mobile Devices Business,
Sawgrass International Concourse
789 International Parkway
Room S2C
Sunrise, FL 33325-6220
2
Contents
Level 2 Service Manual Contents
V323i/V325i
6809507A01-O
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Transceiver Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Removing and Replacing the Flip Display Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing and Replacing the Flip Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing and Replacing the Flip Assembly Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Removing and Replacing the External Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Removing and Replacing the Display PC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Removing the Display Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Removing and Replacing the Vibrator/Flex Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Removing and Replacing the Camera PC Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Phone Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
V323/V325 Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
V323/V325 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
6809507A01-O October 02, 2006 3
Contents V323i/V325i
4 October 02, 2006 6809507A01-O
2
V323i/V325i
Level 2 Service Manual Introduction
6809507A01-O
Introduction
Motorola® Inc. maintains a worldwide organization that is dedicated to provide
responsive, full-service customer support. Motorola products are serviced by an
international network of company-operated product-care centers as well as
authorized independent service firms.
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and
installation programs that enable customers to meet requirements for reliable,
continuous communications.
To learn more about the wide range of Motorola service programs, contact your local
Motorola products representative or the nearest Customer Service Manager.
Product Identification
Motorola products are identified by the model number on the housing. Use the entire
model number when inquiring about the product. Numbers are also assigned to
chassis and kits. Use these numbers when requesting information or ordering
replacement parts.
Product Names
Product names are listed on the front cover. Product names are subject to change
without notice. Some product names, as well as some frequency bands, are available
only in certain markets.
Regulatory Agency Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following conditions:
• This device may not cause any harmful interference
• This device must accept interference received, including interference that may
cause undesired operation
This class B device also complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES-003).
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
6809507A01-O October 02, 2006 5
Introduction V323i/V325i
Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer
programs stored in semiconductor memories or other media that are copyrighted
with all rights reserved worldwide to Motorola. Laws in the United States and other
countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted
computer programs, including the exclusive right to copy, reproduce, modify,
decompile, disassemble, and reverse-engineer the Motorola computer programs in
any manner or form without Motorola's prior written consent. Furthermore, the
purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license or rights under the copyrights,
patents, or patent applications of Motorola, except for a nonexclusive license to use
the Motorola product and the Motorola computer programs with the Motorola
product.
About this Service Manual
Using this service manual and the suggestions contained in it assures proper
installation, operation, and maintenance. Refer questions about this manual to the
nearest Customer Service Manager.
Audience
This service manual aids service personnel in testing and repairing V323i/V325i
telephones. Service personnel should be familiar with electronic assembly, testing,
and troubleshooting methods, and with the operation and use of associated test
equipment.
Use of this manual assures proper installation, operation, and maintenance of
Motorola products and equipment. It contains all service information required for
the equipment described and is current as of the printing date.
Scope
This manual provides basic information relating to V323i/V325i Series telephones,
and also to provides procedures and processes for repairing the units at Level 1 and
2 service centers including:
•Unit swap out
• Repairing of mechanical faults
• Basic modular troubleshooting
• Testing and verification of unit functionality
• Initiate warranty claims and send faulty modules to Level 3 or 4 repair
centers
6 October 02, 2006 6809507A01-O
Level 2 Service Manual Introduction
Conventions
The following special characters and typefaces are used in this manual to emphasize
certain types of information.
➧
G
E
Warranty Service Policy
The product is sold with the standard 12-month warranty terms and conditions.
Accidental damage, misuse, and extended warranties offered by retailers are not
supported under warranty. Non warranty repairs are available at agreed fixed
repair prices.
P
Note: Emphasizes additional information pertinent to the subject
matter.
Caution: Emphasizes information about actions that may result in
equipment damage.
Warning: Emphasizes information about actions that may result in
personal injury.
Keys to be pressed are represented graphically. For example, instead of “Press
the End key”, you will see “Press
Information from a screen is shown in text as similar as possible to what
displays on the screen. For example,
Information that you need to type is printed in boldface type.
P
”.
PHONEBOOK
.
Out-of-Box Failure Policy
The standard out of box failure criteria applies. Customer units that fail very early
on after the date of sale, are to be returned to Manufacturing for root cause analysis,
to guard against epidemic criteria. Manufacturing will bear the costs of early life
failure.
Product Support
Customer’s original units will be repaired but not refurbished as standard.
Appointed Motorola Service Hubs will perform warranty and non-warranty field
service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola
High Technology Centers will perform level 4 (full component) repairs.
Customer Support
Customer support is available through dedicated Call Centers and in-country help
desks. Product Service training is available through the local Motorola Support
Center.
6809507A01-O October 02, 2006 7
Introduction V323i/V325i
Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number
and description used in the service manual or supplement.
When the Motorola part number of a component is not known, use the product model
number or other related major assembly along with a description of the related
major assembly and of the component in question.
In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834
Replacement Parts Service Division (RPSD)
Order replacement parts, test equipment, and manuals from RPSD.
U.S.A. Outside U.S.A.
Phone: 800-422-4210 Phone: 847-538-8023
FAX: 800-622-6210 FAX: 847-576-3023
Website: http://businessonline.motorola.com
EMEA
Phone: +49 461 803 1404
Website: http://emeaonline.motorola.com
Asia
Phone: +65 648 62995
Website: http://asiaonline.motorola.com
8 October 02, 2006 6809507A01-O
Level 2 Service Manual Specifications
Specifications
General Function Specification
Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx
Frequency Range 800 MHz CDMA/
AMPS
Channel Spacing 50 kHz PCS
Channels 1150 PCS
Modulation 1M25F9W (1.25 MHz bandwidth) CDMA
Duplex Spacing 80 MHz PCS
Frequency Stability ± 150 Hz (CDMA)
Power Supply 3.6V Li Ion 880 mAh (810 mAh for V323) battery
Average Transmit Current 310 mA at +13dBm)
Average Stand-by Current
(slot cycle 1)
Dimensions
(with 880 mAh Li ion battery)
Size (Volume) 88 cc (4.88 in.
Weight <115g (3.88 oz) with battery
Operating Temperature Range -30° C to +60° C (-22° F to +140° F)
Humidity 80% Relative Humidity at 50° C (122° F)
Battery Life, 880 mAh (810 mAh V323)
Li Ion Battery
1851.250 -1908.750 MHz Tx
869.70 - 893.31 Rx (CDMA)
869.04 - 893.97 Rx (AMPS)
824.70 - 848.31 Tx (CDMA)
824.04 - 848.97 Tx (AMPS)
30 kHz CDMA/AMPS
788 CDMA 800
832 AMPS
3G1XRTT (1.25 MHz bandwidth) CDMA-1X
F3 +12 kHz for 100% at 1 kHz AMPS
45 MHz AMPS
+
2.5 ppm (AMPS)
4.18 mA
48.65mm x 91mm x 23.7mm
1.83 in. x 3.58 in. x 0.89 in.
Digital Talk Time: 197 Minutes for 880mAh and
181 Minutes for 810mAh
(IS95/IS2000 Cell/PCS, CDG Suburban Profile
with 40% VAF ~ at 10.7dBm)
3
) without antenna
Digital Standby Time: 200 Hours
(IS95/IS2000 Cell/PCS Slot Cycle 1)
Analog Talk Time: 65 Minutes
(AMPS Power Step 2)
Analog Standby Time: 15 Hours (AMPS DRX)
All talk and standby times are approximate and
depend on network configuration, signal strength,
and features selected.
Transmitter Function Specification
0.30 watts +25 dBm into 50 ohms (CDMA/PCS
RF Power Output
Spurious Emissions - 18.5 dBm (max) from 0.03 to 19 GHz
Input/Output Impedance 50 ohms (nominal)
Transmit Audio Response 6 dBm/octave pre-emphasis
nominal)
0.60 watts +27.8 dBm into 50 ohms (AMPS
nominal)
6809507A01-O October 02, 2006 9
Specifications V323i/V325i
Transmitter Function (Continued) Specification
Modulation
CDMA Transmit Waveform Quality
(Rho)
Receiver Function Specification
Receive Sensitivity
Audio Distortion
Adjacent and Alternate Channel
Desensitization (AMPS)
IM (AMPS) Greater than 65 dB
1M25F9W (1.25 MHz bandwidth) CDMA
40K0F8W, 40K0F1D AMPS
0.94
-116 dBm (AMPS, SINAD, C-MSG weighted)
Sinad 12dB or greater
-104 dBm (CDMA/PCS, 0.5% Static FER) 0.5% or
less
Less than 5% at 1004 Hz, +/- 8 kHz peak
frequency deviation (transmit and receive)
Channel Selectivity with 3dB higher than
Sensitivity; 16dB of Adjacent (30kHz) and 60dB for
Alternative (60kHz)
10 October 02, 2006 6809507A01-O
Level 2 Service Manual Product Overview
Product Overview
Motorola V323i/V325i mobile telephones feature Code Division Multiple Access
(CDMA) technology. The mobile telephone uses a simplified icon and Graphical user
interface (GUI) for easier operation, allow Short Message Service (SMS) text
messaging, and include clock, alarm, datebook, calculator, and caller profiling
personal management tools. The V323i/V325i telephones include a built in camera.
Both phones provide 32 Embedded ring tones including VibraCall vibrating alert
and 32 Downloadable/Customizable iMelody ring tones. The V323i/V325i
telephones are dual band that allows roaming within the CDMA 800 MHz, PCS
1900 MHz, and Analog 800 MHz bands.
The V323i/V325i CDMA phones consist of a main housing assembly and a flip
assembly. The main circuit board, battery, headset jack, and accessory connector
are located in the main housing assembly. The camera on the V323i/V325i phones
is located in the hinged flip assembly.
The flip assembly contains the entire hinge mechanism. It is attached to the main
housing by four screws. The main display is on the inside of the flip assembly and
a one line LED display on the outside of the flip assembly. The main display on the
V323i/V325i phones is either a 176 x 220 65k TFT LCD . The external CLI display
is a 96 x 32 NB LCD. The camera module is a 350K pixel, VGA CMOS Sensor
Camera.
The main housing assembly includes a battery cover, chassis, main circuit board,
keypad plastic front housing, and retractable antenna.
Features
The main circuit board contains the Receiver, Transmitter, Synthesizer and Control
Logic Circuitry which together comprise the dual band tri-mode phone electronics.
The telephones are made of polycarbonate plastic. The display and speaker, as well
as the 18-key keypad, transceiver printed-circuit board (PCB), microphone, charger
and headphone connectors, and power button are contained within the flip formfactor housing. The 880 mAh (810 mAh for V323) Lithium Ion (Li Ion) battery
provides up to 178 minutes of talk time in CDMA mode with up to 264 hours of
standby time
V323i/V325i telephones use advanced, self-contained, sealed, custom integrated
circuits to perform the complex functions required for CDMA communication. Aside
from the space and weight advantage, microcircuits enhance basic reliability,
simplify maintenance, and provide a wide variety of operational functions.
Features available in this family of telephones include:
• Integrated VGA Camera
• Qualcomm MSM 6100 Chipset
• BREW 3.1
• Location Based Services Capable
• Multimedia Messaging Service
• Office Quality Speakerphone
• Speaker Independent Voice Dial
• Consumer Postponable Housings
1
.
1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby
times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.
6809507A01-O October 02, 2006 11
Product Overview V323i/V325i
• AFLT/aGPS location services
2
Simplified Text Entry
iTAP™ predictive text entry allows you to press a key to generate a character. A
dynamic dictionary uses this to build and display a set of word or name options.
The iTAP™ feature may not be available in all languages.
Personal Information Management
The V323i/V325i telephones contain a built in date book with alarm reminders
message center and a 500 number capacity phonebook.
2. Network, subscription or service provider dependent feature. Not available in all areas.
12 October 02, 2006 6809507A01-O
Level 2 Service Manual General Operation
General Operation
Controls, Indicators, and Input/Output (I/O) Connectors
The V323i/V325i telephone controls are on the front and side of the device, and on
the keyboard as shown in Figure 1. Other hardware features are shown in Figure 2.
Left Soft Key
Camera Key
Send Key
ake & answer calls.
Volume Keys
Speakerphone Key
Navigate menus.
Smart/
Navigation Key
Accessory Port
Right Soft Key
CLR Key
Clear entries, move
back through menus.
Voice Recognition Key
Center Select Key
Select menu options.
Power/End Key
Turn on/off, hang up,
exit menus.
Figure 1. Controls and Indicators Locations
050188o
Headset Jack
Camera Lens
Take photos to send to
others & use on your
phone.
External Display
View caller ID & status
icons.
Fun Lights
Oval ring pulates
when charging and
blinks for incoming
call.
050852o
Figure 2. Hardware Features
6809507A01-O October 02, 2006 13
General Operation V323i/V325i
Menu Navigation
V323i/V325i telephones have a simple icon and Graphic User Interface (GUI). The
phone also features a 5-way navigation key allows you to move easily through
menus.
Color Display
The phones feature a 176 x 220 65K TFT display. The display provides constant
graphical representations of battery capacity and signal strength, as well as the
real-time clock.
Display animation makes the phone’s icon menu move smoothly as the user scrolls
up and down.
Whether a phone displays all indicators depends on the programming and services
➧
to which the user subscribes.
Figure 3 shows the LCD display.
Date & Time
Left Soft Key
System Status
Service Alerts &
Figure 3. LCD Display
Alert Settings
Label
Indicators
Settings
Indicators
(
Thu, Oct 23 12:45pm
678eghu5wr4
Message
(
Contacts
Menu
Thu, Oct 23 12:45pm
678eghu5wr4
Messaage
Menu
Contacts
É
Right Soft Key
Label
É
In addition to preset ring tones, the user can download additional ring tones.
(Availability is carrier and Network dependant).
Motorola wireless phones incorporate the VibraCall
®
discreet vibrating alert that
avoids disturbing others when a ringing phone is unacceptable.
Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate.
14 October 02, 2006 6809507A01-O
Level 2 Service Manual General Operation
Additionally, the profiling feature allows users to identify incoming calls by a
specific ringer tone.
Battery Function
Battery Charge Indicator
The telephone displays a battery charge indicator icon in the idle screen to indicate
the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low
Battery.
Battery Removal
Removing the battery causes the device to shut down immediately and loose any
pending work (partially entered phone book entries or outgoing messages, for
E
example).
All batteries can cause property damage and/or bodily injury such as burns if a
conductive material such as jewelry, keys, or beaded chains touch exposed terminals.
The conductive material may complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any charged battery, particularly when
placing it inside a pocket, purse, or other container with metal objects.
Operation
G
➧
If the battery is removed while receiving a message, the message is lost.
To ensure proper memory retention, turn the phone OFF before removing the
battery. Immediately replace the old battery with a fresh battery.
For detailed operating instructions, refer to the appropriate User Guide listed in
the Related Publications section toward the end of this manual.
6809507A01-O October 02, 2006 15
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