MOTOROLA MOTO E6 PLUS User Manual [nl]

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User Guide

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MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners.

Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Some images in help content are examples only.

You can also read this help on your phone at Settings > Help .

, and other product specifications, as well as the information contained

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Moto E6 Plus ii

Set up phone 1

Hardware diagram

Insert and remove SIM and SD cards

Manage dual SIMs

Add or remove accounts

Set up voicemail

Set up email

Make it yours

Accessibility settings 11

Visual assistance

Hearing assistance

Dexterity assistance

Use accessibility shortcuts

Learn the basics 17

About your home screen

About your lock screen

New to Android? 19

If this is your first smartphone

If you had an iPhone

About your Google account

Status bar icons

Phone terms you should know

Get around 29

Learn gestures

Use navigation bar

Use quick settings

Wake or put screen to sleep

Adjust volume

Frequently used tools 36

Turn flashlight on and off

Use voice commands

Get turn-by-turn directions

Use Time and Weather widget

Manage time spent on your phone

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Moto E6 Plus iii

Work with text 41

Use onscreen keyboard

Cut, copy, paste text

Use voice typing

Fill in forms automatically

Personalize your phone 45

Home screen 45

Change wallpaper

Customize your Favorites tray

Add widgets, shortcuts, or folders

Remove widgets, shortcuts, or folders

Remake your home screen with launchers

Lock screen 50

Use a screen saver

Set screen lock

Add message to lock screen

Sounds 54

Set ringtones

Avoid interruptions with Do Not Disturb

Silence power on sound

Stop phone from speaking

Turn off charging sounds

Apps 59

About your apps

Use two apps at once

View notifications

Manage your apps 66

Install or update apps

Manage or delete apps

Protect against harmful apps

Pin your screen

Search and web browser 73

Search the web

Search your phone

Use camera to scan and search

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Moto E6 Plus iv

Browse websites

Text messaging 79

About text and multimedia messages

Read, send, manage text messages

Add attachments

Save attachments from text message

Turn group messaging on or off

Change default messaging app

Control notifications for text messages

Change text message reply to incoming calls

Get text messages on your computer

Email 87

Read, send, manage emails

View email attachments

Preview inboxes from home screen

Add email signature

Control email notifications

Calendar app 91

About the calendar

Find calendar events

Create and manage events

Control notifications for calendar events

Clock

Calls, contacts, voicemail 98

Phone calls 98

app 94

Set alarms

Use timer or stopwatch

Set date and time

Answer calls

Make calls

During a call

Make video calls

Make conference calls

Block calls and SMS

Turn on call waiting

View and delete call history

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Moto E6 Plus v

Contacts 107

Add contacts

Edit or delete contacts

Star your favorite contacts

Sort contacts

Share contacts

Voicemail 112

Use voicemail

Send all calls from contact to voicemail

Photos and videos 114

Take photos

Take screenshots

Record videos

Adjust camera settings

Use camera to scan and search

Delete photos and videos

Edit photos and videos

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109

110

112

113

114

116

117

118

120

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122

Find, share, upload 124

Find photos and videos

Share photos and videos

About wireless sharing

Upload photos and videos

Music 129

Listen to radio

Listen to music

Transfer music files

Connect a MIDI device

Battery 133

Charge phone

Extend battery life

Use

Battery Saver mode

Replace battery

124

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126

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129

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132

133

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Moto E6 Plus vi

Storage 137

About storage options

Manage phone storage

Manage SD card

Find downloaded files

Recover recently deleted files

Upload music to cloud

Upload photos and videos

Scan documents and make copies

Network and internet 145

Connect with Wi‑Fi

Use Airplane mode

Control data usage

Share your internet connection

Connect to VPNs

137

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145

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148

151

Connected devices 152

Connect with Bluetooth™

Connect with Wi-Fi Direct

Cast screen or media to TV

Transfer files between phone and computer (USB)

Print from your phone

Other settings 159

Apps & notifications 159

Change app settings

Manage notifications

Turn emergency alerts off/on

Display 163

Stop automatic rotation

Adjust screen colors at night

Adjust screen brightness

Change font and display size

Change background color

Change screen timeout

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Moto E6 Plus vii

Security & location 166

About security

Protect against harmful apps

Set up lost phone features

Lock and unlock phone 168

Set screen lock

Unlock with trusted devices

Unlock with your face

Unlock at trusted places

Keep phone unlocked while it's on you

Unlock with voice commands

Use fingerprint security

Use location services

Lock SIM card

Accounts 179

Add or remove accounts

Sync accounts and apps

Manage information in your Google account

166

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System 182

Set up emergency information

Record your IMEI number

Find legal and product information

Customize the keyboard

Use multiple languages

Users and guests 186

Share your phone

Add, modify, remove users

Add or delete guest

Fix a problem 189

Hardware issues 189

Phone is slow or unstable

Phone feels warm or hot

Phone won't turn on

Phone restarts or crashes

Screen is frozen or won't respond

SD card problems

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Moto E6 Plus viii

Call and SIM issues 195

Problems making/receiving calls

Problems during calls

Battery issues 200

Charging problems

Battery drains too fast

Bluetooth, Wi-Fi, USB issues 202

Bluetooth problems

Wi-Fi problems

Can't transfer files or connect to computer

Account and sign-in issues 207

Forgot unlock code

Can't sign in to Google

Account sync issues

App issues 209

App or widget problems

Messaging problems

Camera problems

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Maintenance procedures 214

Update Android software

Reset Wi-Fi, cellular data, and Bluetooth

Reset phone

Get more help

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Set up phone 1

Hardware diagram

1. Headset jack

2. Earpiece/speaker

3. Front camera

4. Volume up/down button

5. Power button

6. Notch for

removing back cover

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Set up phone 2

1. Microphone

2. LED flash

3. Back cameras

4. Fingerprint sensor

5. Microphone

6. Micro USB port for

7. Speaker

charging, transferring files, sharing connection with tethered devices.

Insert and remove SIM and SD cards

About the SD card

Your phone supports a microSD card up to 512 GB.

The type to buy depends on how you'll format the card:

• If the card is for portable storage (different devices can use card), a Class 2, 4, or 6 card is ficient.

suf

• If the card is for internal storage (used by phone only), use a high speed card such as

UHS-1 type for best performance. Don’t use Class 2, 4, or 6 cards, which are much slower than your phone’s internal storage.

Learn more about storage formats.

Remove back cover

1. Put your finger in the notch at the bottom corner.

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Set up phone 3

2. Pry off the cover. Don’t be afraid to use a little muscle.

Replace SIM or SD card

To insert an SD card:.

Select a compatible SD card. Slide the card to insert it.

To remove an SD card:.

First, unmount the card

. Then, slide the card to remove it.

To insert a SIM card:.

Slide the SIM in, with gold contacts facing down. If you have a nano SIM, use the micro-SIM adapter included in the box to insert it in this slot.

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Set up phone 4

If your phone supports dual SIMs, remove the battery and then slide the nano SIM in, with gold contacts facing down.

To remove a SIM card:.

Push the card from the edge of the slot, then pull to remove it.

If your phone supports dual SIMs, remove the battery, then remove the nano SIM.

Replace back cover

1. Line up the back cover over the fingerprint sensor.

2. Snap the cover on.

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Set up phone 5

When two SIMs are inserted, you see at the top of the home screen. If you see ,

troubleshoot the issue.

Fix a problem

If you’re having problems, try these troubleshooting steps:

• SIM card

• SD card

Manage dual SIMs

This information applies only to phones that support dual SIM cards and have both cards inserted.

About dual SIMs

When two SIMs are inserted:

•

You see

• Both SIMs can make and receive calls and text messages.

• Only the

owner of the phone (not additional users or guests) can access dual SIM settings.

Set up SIMs

You can specify which SIM to use for mobile data, calls, and text messages:

at the top of the home screen. If you see , troubleshoot the issue.

1. Go to Settings > Network & internet > SIM cards.

2. Select options:

• Touch Mobile data and select a SIM.

• Touch Calls and either assign a SIM or touch Ask every time.

• Touch SMS and select a SIM.

You can also touch & hold

in quick settings to switch between SIMs for mobile data.

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Set up phone 6

Change SIM name, color, ringtone

When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’ make them easy to differentiate.

1. Go to Settings > Network & internet > SIM cards.

2. Touch the SIM to change.

3. Change settings as needed:

• To rename a SIM, touch SIM name, then type a new name.

• To change icon color, touch Color, then touch a color.

• To change the SIM's ringtone, touch Phone ringtone, then select a ringtone.

s assigned to, but you can rename it. You can also change SIM icon color to

Add or remove accounts

Add Google account

When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail

your account.

To add a Google account:

1. Go to Settings .

2. Touch Accounts > Add account.

3. Touch Google and follow the onscreen instructions to add an existing account or to create

a new one.

4. Once the account is added, Calendar , Contacts , and other account features and apps are

updated with information from that account. You can review and change what syncs with your phone for that account.

, and other apps included with

Tip: Keep your apps up-to-date Google account are available, open the Play Store app and touch

. To see if newer versions of the apps associated with your

Add non-Google account

Non-Google accounts are automatically added when you:

• Set up

corporate email

> My apps & games.

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Set up phone 7

• Set up

• Install apps that require a username/password to log in, such as messaging, shopping, or

streaming content

To review these accounts or add another:

1. Go to Settings .

2. Touch Accounts > Add account.

3. Touch the type of account to add and follow the onscreen instructions.

If you don't see the type of account you want to add, install the related app from Play Store, then sign into your account through the app.

4. Once the account is added, account-related features and apps are updated with

information from that account. To review and change what syncs with your phone, touch the account type, then account name.

personal email for non-Gmail addresses

Remove account

If you remove an account, information you synced will be removed from your phone, but it is not deleted from your account.

To remove other accounts:

1. Go to Settings > Accounts.

2. Touch the account name.

3. Touch REMOVE ACCOUNT.

Tip: If you have trouble removing a corporate account, go to Settings location > Advanced > Device admin apps and remove the checkmark for the account,

then try to remove it again.

> Security &

Set up voicemail

Set voicemail password

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:

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Set up phone 8

Touch

Touch & hold to dial into your mailbox.

3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for

instructions.

> .

Change voicemail options

Touch > >

(If you don't see

2. Touch

3. Touch Advanced Settings.

4. If you have dual SIMs, touch the SIM for the account to change.

5. Change any of the options:

• To change voicemail service from your provider to another voicemail service or app,

• To change the number dialed to access voicemail, touch Setup.

Voicemail.

touch Service.

Settings.

, swipe down on the screen.)

Set up email

Set up personal email

You can add multiple email accounts of the following types:

• Gmail

• Personal email from other providers (IMAP/POP)

If you added a Google account on your phone:

• When you open the Gmail app for the first time, you'll see your email for that account.

ou're already set up.

•

To set up additional accounts, open Gmail

If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that's not Gmail):

1. Open

2. Follow the onscreen instructions to enter your email address, password, and account

the Gmail app.

options.

If you have problems setting up the account, read Google's help for Gmail .

and touch

> Settings

> Add account.

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Set up phone 9

Set up corporate email

If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events, and contacts with the Microsoft Exchange server the following information from your company's IT department:

• Email address

• Email password

• Domain name

• Username

• Server name

• Security type/SSL settings

• Client certificate requirement

. Before you start, you'll need

To set up corporate email:

1. Open the Gmail app.

2. Do one of the following:

• If this is your first time opening the Gmail app, touch Add another email address.

•

If you have been using Gmail

account

3. Touch Exchange and Office 365.

4. Follow the onscreen instructions to enter your email address, password, and other

information from your company's IT department.

with another account, touch

> Settings > Add

Switch account views

In the Gmail app, touch your profile icon, then select an account.

To open each inbox with one touch from your home screen, add task shortcuts:

Touch & hold

Drag for each account to a blank space on your home screen.

Make it yours

Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:

• Set the wallpaper.

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Set up phone 10

• Assign

• Find some games.

• Play some music.

• Start taking and sharing those selfies.

To protect your phone, be sure to:

• Set up a screen lock.

• In case you ever lose your phone, set up Find My Device and record your IMEI number.

You'll probably also want to:

• Set up your Bluetooth and Wi-Fi connections.

• If you use multiple languages, set them up so they appear on your keyboard.

• Set your schedule for Do Not Disturb , to automatically silence your phone when you don't

want to be interrupted.

Tip: If you’ve forgotten your new number, go to Settings Phone number.

ringtones or photos to friends you call.

> System > About phone >

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Set up phone : Accessibility settings 11

Visual assistance

Adjust colors if you’re color blind

1. Go to Settings

Touch

3. Touch

Color correction is an experimental feature and might not work correctly everywhere on your phone.

Color correction and turn Use color correction on

Correction mode and choose an option.

How you see colors Option to choose

It’s difficult to tell violet from blue. Yellow and green appear redder.

Colors aren’t bright. Red, orange, and yellow appear greener.

It’s difficult to tell yellow and red from pink. Blue appears greener.

> Accessibility.

Deuteranomaly (red-green)

Protanomaly (red-green)

Tritanomaly (blue-yellow)

Use magnification gestures and icon

You can magnify the screen by triple tapping it or by touching

To enable these gestures and add the icon:

1. Go to

2. Adjust settings as needed:

•

Then, use these gestures:

•

To zoom in/out, touch or triple-tap the screen.

•

To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move around the screen, then lift your finger to zoom out.

• To scroll while zoomed in, drag two fingers across the screen.

Settings > Accessibility > Magnification.

To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on

To add , touch Magnify with button and turn it on .

by the navigation buttons.

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Set up phone : Accessibility settings 12

• To adjust the zoom, pinch fingers together or apart.

You can't zoom in on the keyboard or the

Tip: You can also adjust font and display size.

buttons.

Hear or feel when you touch the screen

1. Go to

2. Do any of the following:

• To hear a tone when you dial a number, turn on Dial pad tones.

• To hear a click when you lock or unlock the screen, turn on Screen locking sounds.

• To hear a click when you touch something on the screen, turn on Touch sounds.

• To feel a vibration when you type on the keyboard, turn on Touch vibration.

• To hear a tone when your phone starts, turn on Power on sounds.

Settings > Sound > Advanced.

Hear notification sounds

You can assign a ringtone for notifications from specific apps.

You can also control sounds used to notify you of other events:

1. Go to Settings > Sound > Advanced.

2. To hear when your phone begins charging and reaches a full charge, turn Charging

sounds

Use TalkBack to read screens

Hear descriptions of everything you touch.

Enable TalkBack.

1. Go to Settings

Touch TalkBack

3. Touch Settings and set the options you want.

When

• Touch an item. Your phone speaks the name.

TalkBack is on.

> Accessibility.

and turn Use service on

• Start typing. Your phone speaks each number or letter.

• Drag status bar down. Your phone speaks all of the notifications.

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Set up phone : Accessibility settings 13

• Open a message, file, or book. Your phone reads the text out loud.

Change readout volume.

•

Press a Volume button to open volume settings, then use the

• Or, during voice readout, repeatedly press a Volume button.

Stop readout.

To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated with this shortcut.

Or, turn TalkBack off:

slider to adjust the level.

1. Go to

Touch

Settings > Accessibility.

TalkBack and turn Use service off

More assistance

You can also:

• Use

• Dictate text for messages

voice commands

Hearing assistance

Use volume booster for speaker

1. Go to Settings

2. Touch Sound enhancement.

Turn BesLoudness on

> Sound > Advanced.

Turn on video captions

1. Go to Settings

Touch Captions

3. Specify options (language, text size, and style) for closed captioning.

> Accessibility.

and turn Use service on

Suppress background noise during calls

Touch .

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Set up phone : Accessibility settings 14

Touch

Turn Noise Reduction on

> Settings >

Accessibility.

Set up TTY device

Not all carriers support this feature.

For text-based communication, you can use text messaging and email.

If you prefer to connect to a TTY device:

Touch .

Touch >

3. Select a mode:

• TTY Full: Type and read text on your TTY device.

• TTY HCO

• TTY VCO: Speak into your phone and read text replies on your TTY.

4. Connect your phone and TTY with the audio cord that came with your TTY.

Settings > Accessibility > TTY mode.

: Type text on your TTY and listen to voice replies on your phone.

Dexterity assistance

External switch or keyboard

If you’re unable to use a touchscreen, Switch Access switches or keyboard keys to select items, scroll, enter text, and more.

To use Switch Access, you must have one of the following:

lets you control the phone using external

• An external switch. USB or Bluetooth switch devices send keystroke signals to your

phone.

• An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices

by assigning one or more keys to actions.

Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting with Bluetooth.

Set up Switch Access

1. Go to Settings > Accessibility.

2. Touch Switch Access.

Turn Use service on

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Set up phone : Accessibility settings 15

4. Follow onscreen instructions to select:

• Number of switches

• Scanning options

• Switch assignments

To adjust

1. Go to Settings > Accessibility.

2. Touch Switch Access > Settings.

3. Adjust options.

Use

• To start scanning and highlighting items on the screen, press the assigned switch or key.

• To select a highlighted item, press the assigned switch or key, then press the switch or key

Switch Access later:

Switch Access

assigned to select options.

Use accessibility shortcuts

Use

Get quick access to an accessibility menu that gives you better control of your phone.

accessibility menu

To add the icon:

1. Go to

2. Touch Accessibility Menu.

Turn Use service on

To use the menu:

At the bottom of the screen, touch .

If you've set other tools.

2. Choose an option from the menu.

Settings > Accessibility.

accessibility tools to use this icon, touch & hold it to switch between

Use Volume to control accessibility feature

You can use the Volume buttons to turn an accessibility feature of your choice ( TalkBack ,

Switch Access ) on or off.

To enable the shortcut:

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Set up phone : Accessibility settings 16

1. Go to

2. Touch Volume key shortcut.

Turn Use service on

4. To change the accessibility feature associated with the shortcut, touch Shortcut service.

To use the Volume buttons from the lock screen, turn Allow from lock screen on .

To use the shortcut:

Press and hold the Volume Up and Down buttons at the same time for three seconds.

You'll hear confirmation that the feature has been turned on or off.

Settings > Accessibility.

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Learn the basics 17

About your home screen

You see the home screen when you turn on and unlock your phone.

You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new page.

Swipe right or left to move between pages.

Here are the parts of your home screen:

1. Status bar:

network connections. Swipe down to see your notifications and quick settings.

2. Widget: You can add widgets to your home screen for quick access to information or

frequent tasks.

3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.

App list:

5. Favorites tray: Provides one touch access to your most-used apps from any home screen

page. Y up from the bottom of the home screen.

6. Navigation bar: Use gestures to move between apps and screens. You can replace the bar

with the

7. Folder:

If you want an entirely new look and feel for your home screen, you can use a different

launcher. For a less drastic renovation, just change the wallpaper.

Displays the time and icons that tell you about your phone's battery and

Swipe

ou can customize which apps appear here. To open the list of all your apps, swipe

navigation icons instead.

Add folders to organize app shortcuts.

up from the bottom of the screen to see the list of all your apps.

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Learn the basics 18

About your lock screen

The lock screen appears when you're using a screen lock and you turn on or wake your phone.

Tip: If you're using Moto Display, you'll see those notifications before you get to your lock screen.

From the lock screen, you can:

• View

• Open your quick settings. Swipe down from top of screen.

•

• Go into Lockdown

You can customize your lock screen to:

• Control which notifications, if any, appear.

• Add your name or a short message.

and respond to notifications. Double touch one to open it.

Start a voice search. Swipe

Open the camera.

Swipe

. Temporarily turn off notifications and fingerprint unlocking.

right.

left.

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Learn the basics : New to Android? 19

If this is your first smartphone

Learn the basics

To get around your phone, here are the key concepts.

•

Use

• In addition to touching the screen to select items, you can use other gestures, such as

pinch to zoom.

to move between screens.

• The

• Your phone and apps send you notifications for things like new messages, calendar events,

To learn about these common tasks, touch one below:

• Answer a call.

• Make a call.

• Set an alarm.

• Turn the flashlight on/off.

• Listen to music.

If you’re looking for different instructions, touch term.

icons at the top of your home screen tell you important stuff at a glance, like your

phone’s battery level and network connection, and whether you’ve missed a call.

and upcoming alarms. You’ll find notifications in several places, and can do a lot with them.

at the top of this page and type a search

Get apps

Your phone comes with many fun and useful apps, but you can really unlock its power by

installing apps that suit your lifestyle. Go to

you be more productive, organized, informed, in touch, and entertained.

Play Store to explore free and paid apps that help

Protect your phone

You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security and prevent heartache if you and your phone become separated.

Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.

A screen lock doesn't prevent you from immediately answering a call or accessing your camera.

Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of your contact info so that, if your phone is lost, someone can to return it to you. Learn how.

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Learn the basics : New to Android? 20

Enable lost phone features. For peace of mind, check out Find My Device need to remotely locate and lock or erase your phone.

, in case you ever

Personalize your phone

While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.

In most apps you can touch available to you there, too.

or for app-specific settings. Be sure to see what options are

Manage cellular data

Understand your data usage.

most of it. See which apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop accounts from auto-syncing.

Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect to Wi-Fi networks.

Keep an eye on your data usage and learn how to make the

Useful to know

Find phone info. To find your phone number, device name, and other information, go to Settings > System > About phone.

Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to

navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms, find information on the web, make calls.

Never miss a photo opportunity. Automatically open the camera right from your lock screen. Swipe or with other photo sharing apps available from Play Store .

Store your stuff.

more storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to see your photos and videos. For even more storage space, plus the ability to access your media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud storage on Drive, which has its own app and is also available from the

Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot with your other devices that need internet access (for example, a laptop or tablet).

left. You can

You have several storage options. Store apps and content on your phone. For

automatically back up your photos and videos with your Google account

menu throughout other apps.

to share your internet connection

Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10 seconds. The phone will restart normally.

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Learn the basics : New to Android? 21

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

If you had an iPhone

Welcome to Android! Here are some differences between your old iPhone and your new phone.

Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”. Then ask for info or help with everyday tasks.

Apps:

• Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app

store. Apps aren't compatible between iPhone and Android. However, many developers make iPhone and Android versions of their apps; if the app stores your data online, then you can switch with little effort. Just download the Android version from Play Store and log in.

• Keep on making video calls. Use the Duo app to make video calls with friends who have

iPhones or Android phones.

• Continue listening to podcasts. You can listen with the Play Music app. Or, there are lots of

podcast apps on Play Store - search for “podcast” in Play Store and download one of your choice.

• Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger

screen and then install them on your phone from your computer.

Your home screen:

• On your old iPhone, your home screen was far left. Now, you start with one home screen

and can add more pages to the right as needed.

• Your old phone showed all apps on your home screen. With your new phone, you can put

shortcuts to your most important apps on your home screen for easy access. Or, find your full list by swiping up from your favorites tray. This frees up room on your home screen for

widgets, making your new home much more lively.

• In addition to apps, Android has widgets that stream information to you. For example,

widgets can provide weather updates or upcoming calendar events.

• Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe

down to review. But on your new phone, you can swipe them left or right to dismiss them.

Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that. But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for airplane mode, Wi-Fi, and other frequently-used settings.

In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes apps like Calendar and Drive that let you work well

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Learn the basics : New to Android? 22

with others. And it has apps that let you play too - access your photos, videos, music from any device when you log in with your Google account. Use Play Music to upload your iTunes library.

About your Google account

Benefits of your account

When you set up your phone, you account before, this is more than just a password you set up for your phone.

A Google account lets you organize and access your personal information and files from any computer or mobile device:

• Synchronize everything. Never lose your contacts. Associate them with your Google

account if you create them on your phone, and view them from Gmail on any computer or by signing into your Google account on any phone. Create emails or calendar events on your phone and view them on any computer. Access your browser bookmarks from any device.

• Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it

without taking up space on your phone.

• Keep your stuff secure. Your account password secures it all and lets you access it from

anywhere.

added a Google account. If you haven't had a Google

Maintaining your account

Other than remembering your password, you don’t need to do much maintenance on your Google account - just enjoy the benefits of your secure, synchronized information. However, you can:

• Control how frequently your phone syncs your information.

• Review and manage the information Google collects from you, such as search and

browsing history.

Learn about Google apps

Many Google apps, like Gmail , Chrome , Photos , and Maps are pre-loaded on your phone. To learn about and download additional Google apps, read Google’s information.

Can't sign in to Google account

If you’re having problems signing in to your account, read Google's support information.

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Learn the basics : New to Android? 23

Status bar icons

About status icons

status bar at the top of the home screen contains icons that help you monitor your phone.

The

• On the left, icons tell you about apps, such as new messages or downloads. If you don't

know what one of these icons means, swipe the status bar down for details.

• On the right, icons tell you about your phone's battery level and network connections.

A dot means there are more icons to view. Drag down from the top of the screen to see all icons.

What status icons mean

These are the icons from apps that came on your phone and the phone status icons.

Icon Meaning

CALLS

Active call.

Missed call.

Speakerphone on.

Microphone muted.

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Learn the basics : New to Android? 24

NETWORK

Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For example, 1X, 2G, 3G, H, H+, 4G. A

Poor connection to cellular/mobile network.

Connected to different cellular/mobile network (roaming).

or . Possible speeds, from slowest to fastest, are

vailable speeds depend on your carrier and your location.

Data Saver

Wi‑Fi network within range.

Connected to Wi‑Fi network.

Poor connection to Wi‑Fi network.

No SIM card.

Location services are in use.

Airplane mode on.

is on, preventing apps from using background data.

CONNECTIVITY

Bluetooth on.

Trusted device

Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.

connected.

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Learn the basics : New to Android? 25

Wireless display or adaptor connected.

Connected by USB cable

USB tethering enabled.

NFC enabled. Only some versions of this phone, sold in certain countries, support this feature.

SYNC AND UPDATES

App updates are available for download from

App successfully installed from Play Store.

Email and calendar sync in progress.

Play Store.

Upload complete.

Download complete.

Google backup in progress.

Google backup complete.

SOUND

Vibrate.

Song playing.

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Learn the basics : New to Android? 26

DO NOT DISTURB

Do Not Disturb is on.

BATTERY

Battery fully charged.

Battery charging.

Battery low.

Phone is in Battery Saver

ALARM AND CALENDAR

Alarm

Upcoming calendar event.

EMAIL AND MESSAGING

New

New text message.

set.

Gmail message.

mode.

New voicemail.

Important alert.

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Learn the basics : New to Android? 27

OTHER ICONS

More notifications available.

Screenshot is available.

Apps that you

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

download might show other icons to alert you about their status.

Phone terms you should know

Airplane mode. A mode allowing access to a device’s non-wireless functions (e.g., music,

games, etc.), while disabling its wireless radio functions that are banned on airplanes during flight.

app. Software that you can download for added functionality, such as games, email apps, bar code scanners and more. Some apps are already on your phone, and more can be downloaded from your phone's app store.

Bluetooth™. A short-range wireless technology you can use to connect a device to other nearby Bluetooth-capable devices and accessories, such as headsets, speakers, printers, etc. Use Bluetooth to make handsfree calls on a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a document in another room. Set up

Bluetooth.

cellular network or mobile network. A network of radio-transmitting towers. You make calls on your phone using radio waves sent between the phone and the network towers. You also send data and access the Internet on this network. Carriers use different technologies to handle these radio transmissions (GSM, CDMA, Edge, 3G, 4G, LTE, HSPA, iDEN).

data. Information sent or received from your phone other than calls and text messages. You may use data when you access the internet, check your email, play games, use apps and more. Background tasks, such as syncing or location services, may also use data.

data usage. The amount of data your phone uploads or downloads over a network in a given period. Your phone uses your carrier's cellular network or over a Wi-Fi network. Depending on your plan with your carrier, you may be charged additional fees when your data usage exceeds your plan's monthly limits.

GPS. Global Positioning System. A global satellite-based system for determining precise locations on Earth.With GPS, your phone becomes your navigator when you're driving and your concierge when you're looking for a nearby meal, movie, or cup of coffee.

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Learn the basics : New to Android? 28

mobile hotspot. devices via Wi‑Fi. You can connect different devices to your hotspot, including notebooks, netbooks, MP3 players, cameras, Smartphones, and portable gaming systems. The number of devices that can connect at one time depends on your carrier and connection speed.

notification. An alert from your phone or an app on your phone. Your phone displays icons in the status bar to notify you of new messages, calendar events and alarms. Icons can also indicate ongoing status, such as connection to a Wi‑Fi network.

Play Store. Google's store where you can download apps, books, movies, and music. Choose from an assortment of free books or apps; purchase from an even larger selection.

SD card. Secure Digital (SD) card. A small, high-capacity removable memory card used in small, portable devices such as mobile phones, tablets, and digital cameras.

short cut. An icon you can add to your home screen that lets you quickly open an app. Create short cuts for apps you use frequently.

SIM card. Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network.

software update. An update to your phone's operating system that typically includes new features and fixes reported problems. The update is wirelessly downloaded to your phone at no additional cost to you.

A device or app that lets you share your mobile data connection with multiple

status bar. Thin bar at the top of your home screen that displays the time and icons that tell you about your phone's battery and network connections. Apps display icons in the status bar to alert you of events, such as new messages.

sync. The process of sharing the same information across multiple devices and websites. Contacts, calendars and email are often synced through cloud services, so you can enter information on one device and access it through another.

Visual Voice Mail. An app that lets you see a list of your voice mail messages and manage them without having to dial into the traditional voice mail system. You can listen to, reply to, erase, and archive your messages. You can also call back, text, and add new contacts.

widget. An element you can add to your home screen that gives you quick access to information or frequent tasks. For example, widgets can provide weather updates, upcoming calendar events. Many are preinstalled on your phone. Apps you download may also include widgets.

Wi‑Fi. A short-range wireless technology that provides a high-speed internet connection to wireless data devices. Many locations offer Wi-Fi connections, including airports, hotels, restaurants and more. Using a Wi-Fi connection instead of your cellular network can help reduce your cellular data usage. Some public Wi-Fi connections may not be secure. You should only connect to those you trust and use some form of internet security on your devices. Set up

Wi-Fi.

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

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Learn gestures

Gesture Description

Touch

Touch & hold

Drag

Press with one finger and lift.

Result: Open something (app or email) or choose something (checkbox, icon). It’s like clicking a mouse on a computer.

Press and wait before lifting one finger.

Result: Select something (app icon, text on a page) and see possible actions.

Try it: Touch & hold text on this page to see the copy feature.

Touch & hold an item and then, without lifting, slide your finger until you reach the target position.

Result: Move elements on the screen; for example, change a toggle from ON to OFF.

Try it: Drag an app shortcut or widget from one spot on your home screen to another.

Swipe

Pinch out to zoom

Quickly move one finger across the screen, without pausing when you first touch (so you don’t drag instead).

Result: Switch between home screens or between tabs in an app. Or, move quickly through a list.

Try it: Open the Phone app and swipe left/right to switch between tabs.

Put two fingers on the screen and then drag them apart.

Result: Zoom in to see larger version of photos and maps. Or, open expandable notifications.

Try it: Open a photo and pinch out to zoom in on an area.

Tip: If you have visual impairments, you can enable additional magnification

gestures.

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Learn the basics : Get around 30

Pinch in to zoom

Put two fingers on the screen, far apart, and then drag them together.

Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.

Use navigation bar

Navigate with one finger

Use these gestures with the navigation bar to move between screens and apps.

• To see recently used apps, swipe up from the bottom of any screen. Touch one to enter the

app.

• To see all apps, drag up slowly from the bottom of any screen.

•

To switch between the two most recently used apps, swipe

•

To go back, touch .

right.

Use navigation icons

If you want the navigation icons at the bottom of the screen instead of :

Settings

Then, use the icons at the bottom of your home screen:

takes you back one screen.

returns you to the home screen from any app.

lets you

lets you open an accessibility menu. Appears after you enable accessibility settings.

> System > Gestures > Swipe up on Home button

switch between recent apps.

Use quick settings

Open quick settings

Settings you adjust frequently, like Wi-Fi and Bluetooth, are “quick settings”, easy to get to from any screen.

To see your first few quick settings, swipe down once from the top of your screen.

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To see all quick settings, swipe down again.

Adjust quick settings

Do one of the following:

•

Touch

• Touch & hold an icon to adjust related settings.

an icon to toggle the setting on

or off .

Icon Setting

Wi-Fi

Bluetooth

Data Switch

Do Not Disturb

Flashlight

Auto-rotate

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Battery Saver

Mobile data

Airplane mode

Cast

Data Saver

Dim your screen at night.

Wi-Fi hotspot

SIM card

You can also slide to adjust screen

. Appears after you turn on Data Saver the first time.

Appears after you turn on Night Light the first time.

. Appears after you turn on hotspot the first time.

Open all settings

brightness.

To open the full list of all settings, do one of the following:

•

Open quick settings and touch

•

Or, open the

Settings app.

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Learn the basics : Get around 33

Tip: You can search the Settings app to find what you need quickly. Just touch at the top of the app and type your search term.

Customize quick settings

You can rearrange quick settings, putting your most used at the top. You can also add or remove them.

1. Open quick settings.

Touch .

3. Drag to add or remove one.

To return quick settings to its original state, touch > Reset.

Tip: You can also change the background color to be light or dark.

Wake or put screen to sleep

To save battery power, your screen automatically goes to sleep if you haven't used it for a while. You can adjust the amount of time before your screen should sleep.

To wake sleeping screen:

• Press the Power button. If you've set up a screen lock, you need to unlock it.

• Your screen automatically wakes when you have an incoming call.

To put screen to sleep:

• Briefly press the Power button. When you set down your phone, it's good habit to do this.

You save a bit of battery and keep it secure with the screen lock.

• To keep your screen off and phone quiet when you don't want interruptions, like at night,

use Do Not Disturb settings.

Adjust volume

Volumes you can control

Your phone has independent settings for these volumes:

• Call

• Media (music, video, games)

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• Alarm

• Ringtone for incoming calls and notifications

Adjusting one volume won't affect the others, so you can crank up the tunes without making incoming callers sound like they’re shouting.

Turn volume up or down

When you're on a call, press the Volume buttons to adjust the volume level of the other person on the call.

When you're not on a call, press the Volume buttons to adjust the media volume.

To adjust other volumes at any time:

1. Press a Volume button.

Touch

3. Slide to adjust the volume levels:

Level Sounds affected

Music, videos, games, and other media

Volume of the other person on a call

Phone calls, notifications

Alarm

Tip: To silence notifications and allow phone calls to ring, go to Settings notification sound and select None.

> Sound > Default

Silence ringing phone

Press the Power or Volume Down button.

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Prevent phone from ringing

• To quickly switch to vibrate, press & hold the Power + Volume Up buttons until you feel a

vibration and see .

Want to silence your phone instead of vibrating? Go to Settings Touch Prevent ringing > Press Power & Volume Up together > Mute.

•

To switch to silent volume slider

• To automatically silence your phone during a certain time (e.g. every Tuesday from 11:00 to

noon), set up Do Not Disturb

or vibrate , press a Volume button, then touch above the

> System > Gestures.

Adjust accessibility volume

When TalkBack is on, to change the volume of spoken feedback:

1. Press a Volume button.

Move the

slider.

Fix a problem

What's wrong?

• Phone isn't ringing

• People can't hear me on calls

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Learn the basics : Frequently used tools 36

Turn flashlight on and off

To turn your flashlight on or off:

1. Open quick settings.

Touch

or .

Use voice commands

Train launch phrase

1. Open

2. Turn on Access with Voice Match and follow the onscreen instructions to record your

the Google app, then touch More > Settings > Voice > Voice Match.

voice.

Speak a command

Not all languages support voice commands.

Tell your phone to call people, get directions, send messages, set alarms. The possibilities are enormous.

1. From the home screen or when you've started a search, say “OK, Google.”

2. When the phone responds, say the command (for example, “Call Elise” or “Set alarm for 7

AM tomorrow”).

Tip:

To see a list of commands, say “Help.”

3. Some commands cause your phone to speak a response to you. To stop the phone from

speaking, touch

Fix a problem

If your phone isn't recognizing “OK, Google”

1. Open the Google app.

2. Touch More > Settings > Voice > Voice Match.

3. Touch Voice Match > Retrain voice model.

commands:

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Learn the basics : Frequently used tools 37

Get turn-by-turn directions

Navigation and battery life

Navigation is one of the most power-intensive apps, so keep your phone plugged into a highquality car charger intensive features).

, especially if you're streaming music and/or using Bluetooth (also power-

Use Directions

1. Before you hit the road, add a

directions to any destination you choose.

2. When you're ready to roll, just touch the widget, and your phone will talk you through the

directions.

Tip: Combine your Directions widgets into a folder on your home screen.

widget

Maps Directions widget to your home screen, and you'll have

Get directions to home or work

Get directions from anywhere to your home or work addresses with one touch by setting up a

task shortcut

Touch & hold

Drag to a blank space on your home screen.

3. If you haven't set your home or work address yet in Maps

onscreen instructions to add it.

for the Maps app:

, touch the shortcut and follow the

When you're ready to roll, just touch the shortcut, and your phone will talk you through the directions.

Use voice commands to get directions

Tell your phone to provide directions to a destination:

1. Say your launch phrase.

2. Say “Navigate to [destination].”

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Learn the basics : Frequently used tools 38

Use Time and Weather widget

Add widget to home screen

Put a clock on your home screen and get quick access to alarms, your calendar, and the weather

1. Touch & hold the home screen.

2. Touch

3. Touch & hold the Time and Weather widget, then drag it to a home screen page.

Widgets.

Set or delete alarms

1. Touch the time.

2. Do one of the following:

•

To use an existing alarm, switch it on

•

To add a new alarm, touch and set the time and ringtone.

•

To delete an alarm, touch next to it, then touch .

To control general alarm settings, like alarm volume and snooze duration, touch >

Settings

When an alarm is set,

shows in the status bar.

. Touch to view or edit its ringtone.

Manage cities for weather forecasts

Time and Weather widget displays current temperature for your location or for a city you

The specify.

To display the temperature for your current location:

1. Do one of the following:

• Touch Add cities.

•

Or, touch the current temperature, then touch

2. Turn Current location

on.

> .

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Learn the basics : Frequently used tools 39

Tip: To switch between Fahrenheit and Celsius, touch Temperature unit.

To see a forecast, touch the current temperature on the widget.

To add a city:

1. Do one of the following:

• If you haven't added locations yet, touch Add cities

•

Or, touch the current temperature, then touch

2. Touch

Enter a city name or ZIP code, then touch

4. Touch the city to add.

To remove a city:

1. Touch the temperature.

Touch

Add new location.

Tip: To switch between forecasts for multiple cities, touch the temperature, then swipe left or right.

Settings.

next to the city's name.

View your calendar

Touch the current date to open your calendar, where you can view or add upcoming events.

Manage time spent on your phone

Understand your habits

1. Go to

2. Review the chart to see:

• Time you spent using phone today

• Which apps you’ve had on screen and for how long

• How often you unlocked the phone today

• How many notifications you’ve gotten

Settings > Digital Wellbeing.

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Learn the basics : Frequently used tools 40

3. For more information, touch a label on the chart. For example, to see your screen time for

the week, touch today’

s usage time.

Tip: To find

Digital Wellbeing as an app, turn on Show icon in the app list.

Limit daily time spent in an app

You can set a time for the maximum time you can use an app each day.

To set an app timer:

1. Go to Settings > Digital Wellbeing.

2. Touch the chart.

Next to the app you want to limit, touch .

4. Set the total time that you can use the app per day.

When you reach your time limit in an app:

• The app closes.

• Its icon dims and no longer opens the app.

The app timer resets at midnight. To use the app before midnight, go to Settings > Digital

Wellbeing, touch the app in the chart, then delete the timer.

Make it easier to put your phone away

You can schedule changes to get ready for sleep.

1. Go to Settings

2. Turn on Use Wind Down.

3. Adjust start and end times if needed.

4. Set what your phone should do during this scheduled time:

• Remove screen colors (turn on Grayscale).

• Silence your phone (turn on Do Not Disturb ).

> Digital Wellbeing > Wind Down.

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Use onscreen keyboard

Open, close, resize keyboard

To open the keyboard, just touch an area where you can enter text or numbers.

To close the keyboard so you can see other parts of the screen, touch

To make the keyboard larger, turn your phone horizontally. If your screen doesn’t rotate, check

auto-rotate setting.

your

Tip: If you you're typing. T

installed other keyboards, you'll see

o switch to a different keyboard, touch

next to the navigation buttons when

Type special characters

Touch & hold a key to see related special characters. For example:

• Touch & hold .

• Touch & hold e to see é and 3.

Tip:

To insert a period followed by a space, touch the spacebar twice quickly.

to see other punctuation marks.

Capitalize letters

To type in ALL CAPS, touch twice, quickly, so you see . Touch it once more to turn ALL CAPS of

To change capitalization of a word you've already typed:

•

Select the word and touch

Select the word and touch twice to make it ALL CAPS.

to capitalize the first letter.

Use glide typing

You have two options for entering text: type one letter at a time (multi-touch typing) or slide your finger through all the letters in a word using one continuous motion (glide typing). Start typing either way and switch whenever you like.

When you're using glide typing, you can:

• Type a word.

•

Delete words. Drag left slowly from finger to delete.

Drag your finger over the letters in the word.

to select a word or string of words, then lift your

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Learn the basics : Work with text 42

• Enter apostrophes in common words. Drag through the letters and the apostrophe is

automatically inserted.

• Add a space.

word.

You can disable glide typing.

There's no need to use the space bar. Just lift your finger and start the next

Get suggestions

Use suggestions to type faster.

When you're typing, you'll see a list of suggested next words above the keys:

• Touch a word in the list to insert it in your text.

•

If you don’t like a suggested word, touch & hold it, then drag it to

You can

limit or turn suggestions off.

Spell check and auto correct

Misspelled words are automatically corrected as you type:

•

To undo a correction, touch

• To prevent that word from being auto-corrected again, add it to your dictionary by touching

the word in the list of suggestions above the keys.

If auto-correction is

1. After you're done typing, review your text; misspelled words (and words not in your

dictionary) are underlined.

2. Touch an underlined word:

• If the word is spelled correctly, touch it in the suggestion bar.

• If the word is misspelled, select the correct word in the suggestion bar or type the correction.

turned off, you can still check spelling:

Type in multiple languages

If you have added multiple languages as a system language in your phone settings, keyboards and text suggestion are available for those languages:

• When using a keyboard language other than your primary system language, available keyboard languages are shown on the spacebar.

•

To toggle between languages, touch

•

To see a list of available keyboards, touch & hold or the spacebar.

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Learn the basics : Work with text 43

You can

add keyboards for other languages.

Cut, copy, paste text

You can select and copy text from web pages and messages.

1. To select text, touch & hold a word.

2. Touch Copy, Cut, Share, or:

•

Select more text. Drag the sliders

•

Select all text in message you're composing. Touch > Select all.

• Get information about selected text. Touch Web Search.

•

Translate selected text. Google

3. To paste text, touch to insert at the cursor or select a block of text to replace. Then touch Paste.

Translate app.)

Touch

> Translate. (If you don't see this option, install the

Tips:

• In some apps, you need to double-tap a word to select it (instead of touching & holding it).

• When you use Copy overwriting previous text in the clipboard. If you want to save and manage everything you copy into the clipboard, search for “clipboard manager” in Play Store to select and

download an app.

, the text is copied to the clipboard in your phone's memory,

Use voice typing

Enable keyboard mic for dictation

If you don't see

1. Go to

2. Touch Virtual keyboard > Gboard.

Settings > System > Languages & input.

on your keyboard:

Touch

Preferences and turn Voice input key on

Dictate text

1. Touch a text field to show the

onscreen keyboard.

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Learn the basics : Work with text 44

Touch

3. Speak what you want to type:

• Speak naturally but clearly. There's no need to shout or hold the phone close to your

on the onscreen keyboard.

mouth.

• To include punctuation, say “comma,”

•

To pause or restart, touch

•

To delete a word, touch .

“period,” “question mark,” or “exclamation point.”

Fill in forms automatically

Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in passwords, addresses, credit cards, and other information saved to your Google

account.

To set it up:

1. Go to Settings > System > Languages & input.

2. Touch Advanced > Autofill service.

Select

Touch >

Google, then touch

CONTINUE.

5. Touch categories to review and edit personal information, addresses, credit cards, and passwords.

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Change wallpaper

You can change the background image on your home screen or lock screen. Use your own photos, images that came on your phone, or images from an online category.

Tip: If your battery is low, temporarily change animated wallpaper to a static image to save power

1. Touch & hold a blank area on your home screen, then touch Wallpapers.

2. Touch a wallpaper or photo to use.

3. Touch Set wallpaper.

4. Select whether you want to use the wallpaper on your home screen, lock screen, or both.

Customize your Favorites tray

The Favorites tray at the bottom of the home screen gives you one-touch access to your mostused applications. You can customize these app shortcuts.

To change the app shortcuts:

1. Touch & hold one of the app shortcuts, then drag it up and drop it on Remove

2. Swipe up from the bottom of the home screen to open your app list.

3. Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot in your tray.

Tip: You can also use

folders in your Favorites tray.

Add widgets, shortcuts, or folders

Add widgets

Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar

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Personalize your phone : Home screen 46

To add a widget:

1. Touch & hold the home screen.

2. Touch

Widgets are listed under their related apps.

3. Touch & hold a widget to add it.

You can make some widgets larger to view more content:

1. Touch & hold the widget until it's highlighted.

2. Release it to see an outline.

3. Drag a corner or side to resize.

Widgets.

Add app shortcuts

1. Swipe up from the bottom of the home screen to open your app list.

2. Touch & hold the app you want.

3. Drag the app or one of its actions to an empty spot on your home screen. Or, drag it to the edge of the screen and drop it onto a new home screen panel.

Add task shortcuts

Many apps icons include shortcuts to common tasks, so you don’t have to open and navigate the app.

1. Touch & hold an app icon to see available task shortcuts.

2. Do one of the following:

• To perform the task, touch it.

•

To create a shortcut for that task, drag

Here are examples of task shortcuts for various apps. Not all apps include task shortcuts.

App Task shortcuts

Gmail

• Compose new email

• Open to specific account

to an empty space on your homescreen.

Maps

• Navigate to Work

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Personalize your phone : Home screen 47

• Navigate to Home

YouTube

Chrome

Calendar

Messages

• Search

• Subscriptions

• Trending

• New incognito tab

• New tab

• New reminder

• New event

• Open most recent conversation

• New conversation

Clock

Settings

• Start screen saver

• Start stopwatch

• Create new timer

• Create new alarm

• Battery

• Data usage

• Wi-Fi

Add web page shortcuts

1. Open

2. Navigate to the web page.

the Chrome app.

Touch

> Add to Home screen

4. Edit the name if desired.

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Personalize your phone : Home screen 48

5. Touch

6. Do one of the following:

• Touch & hold the icon to drag it where you want on the home screen.

• Touch Add automatically.

ADD.

Add folders

Folders organize your shortcuts.

1. Touch & hold an app shortcut on your home screen.

2. Drag it onto another to group them together, then release when a circle forms around them:

Then you can:

• Add more apps.

• Use an app in the folder. Open the folder and touch the app's icon.

• Name the folder. Open the folder, then touch its name and type a new name.

• Remove an app from the folder. Open the folder and drag the app icon onto the home screen, or drag it up and drop it on Remove.

• Delete the folder. Touch & hold the folder, then drag it to Remove.

Drag app icons onto the circle from your home screen or app tray.

Fix a problem

If you’re having problems, try these troubleshooting steps.

Remove widgets, shortcuts, or folders

To remove widgets or shortcuts from your home screen:

1. Touch & hold it until it vibrates.

2. Drag it up and drop it on Remove.

To select a totally new user interface for your home screen, download a different launcher.

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Remake your home screen with launchers

Get different launcher

Totally changing the look and feel of your home screen is easy to do. Just select and download a new launcher app. Switch back to the standard look and feel at any time. Launchers frequently include new sets of wallpapers, new gestures for interacting with your phone, and customizable elements for your home screen.

1. Search for

2. Read through the choices and download the one (or more) that you want.

3. To start using it, open the app or follow the onscreen instructions after downloading it.

“launcher” in Play Store .

Switch between launchers

1. Go to Settings > Apps & notifications.

2. Touch Default apps > Home app.

Or, touch Advanced > Default apps > Home app.

3. Select the launcher you want to use.

To adjust its settings, touch

Delete launchers

You can only delete launchers that you installed.

Touch & hold the launcher's app icon, then touch >

Uninstall.

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Use a screen saver

Set up screen saver

While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show

f your pics, or more.

1. Go to Settings > Display > Advanced.

2. Touch Screen saver.

3. Do any of the following:

• To change screen savers, touch Current screen saver, then select one. To set

options for that screen saver, touch

• To preview your selection, touch Start now. Touch the screen anywhere (unlock if

necessary) to return to settings.

• To adjust when the screen saver starts (while docked, charging, or either), touch When

to start

Start screen saver

The screen saver automatically starts when you connect your phone to a dock or charger and the screen goes to sleep.

To exit the screen saver and return to your home or lock screen:

• Press the Power button.

•

Or, touch

To manually start your screen saver any time, go to Settings saver and touch Start now.

, , or .

> Display > Advanced > Screen

Turn off screen saver

To prevent the screen saver from starting automatically:

1. Go to Settings > Display > Advanced.

2. Touch Screen saver > When to start > Never.

Add screen savers

Search for “Screen saver” in Play Store for apps that give you more.

After you install an app, you can select the new ones in Settings > Display > Advanced > Screen saver.

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Set screen lock

Screen lock options

When you set a screen lock, each time you turn on your phone or wake the screen, you’ll be asked to unlock your phone.

No lock:

• None

•

Lock:

• Pattern

• PIN: Enter a four to sixteen digit numeric code. Longer PINs are more secure.

• Password: Enter four to sixteen letters, digits, or symbols for the password. A long, strong

When you’re using any of the 3 locks, you can set your phone to automatically unlock in certain conditions.

: This gives no protection, but you can quickly access your home screen.

Swipe: Swipe

: Draw a pattern on a grid.

password is the most secure option.

up. This prevents accidental dialing but doesn't secure the phone.

Set or change screen lock

1. Go to Settings > Security & location.

2. Touch Screen lock and select the type of lock you want.

Some lock options aren't available if you added a VPN or a work (corporate) email account to your phone.

Hide your password or pattern

You can hide your password or pattern to prevent others from viewing it when you unlock your screen.

For passwords:

1. Go to Settings > Security & location > Advanced.

Turn Show passwords off

For patterns:

1. Go to

Touch

Turn Make pattern visible off .

Settings > Security & location.

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Quickly tighten lock screen security

Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimize when you need to enter your PIN, pattern, or password. But sometimes you need to trade convenience for more security and prevent lock screen notifications.

To set it up:

1. Go to Settings > Security & location > Lock screen preferences.

Turn

Show lockdown option on

To use it:

1. Touch & hold the Power button.

. You can temporarily tighten locks

2. Touch

Your fingerprint sensor and automatic unlock settings are disabled and notifications won’t be displayed on your lock screen.

3. To exit Lockdown, unlock your phone with your PIN, pattern, or password.

Lockdown.

Unlock your screen automatically

If you're using a PIN, password, or pattern, you can:

• Stay unlocked when connected to a device, like your car audio system.

• Stay unlocked at a specific location.

• Stay unlocked when holding or carrying your phone.

• Unlock with your face.

• Unlock with your voice.

Tips:

• You can swipe up from anywhere on the screen when unlocking. You don't need to touch the

• Some of these options aren't available if you added a VPN or a work (corporate) email account to your phone.

icon.

Fix a problem

If you forgot your PIN, pattern, or password, try these troubleshooting steps.

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Add message to lock screen

To add your name or a short message to your lock screen for anyone who finds your phone:

1. Go to Settings > Security & Location.

2. Touch Lock screen preferences > Lock screen message.

3. Type the text to display and touch Save.

Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another device.

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Personalize your phone : Sounds 54

Set ringtones

Change default call ringtone

1. Go to

2. Touch Phone ringtone.

3. Do one of the following:

• Select a ringtone from the list.

• To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then

• For silence, touch

Settings > Sound.

touch

> Audio and select the song stored on your phone.

None at the top of the list.

Vibrate phone for calls

You can set the phone to vibrate when it rings for calls.

To extend battery life, turn vibrate off.

1. Go to Settings > Sound.

Turn

Also vibrate for calls on

or off .

Set call ringtone for a contact

You can choose a unique ringtone for calls from specific people so you'll know instantly who's calling.

Open the

2. Touch the contact's name.

Touch

4. Do one of the following:

• Select a ringtone from the list.

• To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then

• For silence, touch

touch

Contacts app.

Set ringtone.

> Audio and select the song stored on your phone.

None at the top of the list.

Set ringtone for app notifications

You can set a default sound for notifications from apps including messaging and email. You can also set a unique ringtone for notifications from specific apps. Learn how.

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Personalize your phone : Sounds 55

Tip: To change your

alarm sound, open the Clock app and touch

. Then touch .

Get more ringtones

Although your phone comes with lots of ringtones, you can get more:

• Search for “ringtones” in Play Store

• Search for “ringtone maker” in Play Store and install an app that lets you create custom ringtones. Open the app and use it to select entire songs or portions of songs.

• If you have songs that are .mp3 files stored on your computer, connect your phone and computer with a USB cable, then copy the song to your phone.

and install an app that provide ringtones.

Fix a problem

If you’re not hearing your ringtones, look for

Not Disturb

mode. Open quick settings and touch

in your status bar, which means you're in Do

to turn Do Not Disturb off.

Avoid interruptions with Do Not Disturb

Turn Do Not Disturb mode on or off

When you're busy, use Do Not Disturb to silence your phone. You can mute sounds, stop vibration, and block visual disturbances.

To turn it on or off:

•

To block interruptions, open quick settings and touch when Do Not Disturb is on.

•

To turn Do Not Disturb off, open

Change

Pick how long Do Not Disturb should stay on, when you turn it on in quick settings.

Open quick settings

2. Touch Duration

Do Not Disturb duration

, then touch & hold

quick settings and touch

. You'll see in the status bar

3. Choose one:

• To keep it on indefinitely, touch Until you turn off.

• To select a duration, touch For 1 hour, then touch + or - to adjust the time.

• To choose each time, touch Ask every time.

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Allow exceptions in Do Not Disturb mode

When Do Not Disturb is on, incoming calls, messages, and calendar events or reminders are muted. Y

Calls.

2. To pick whose calls get through, touch Calls and then:

ou can allow exceptions.

Open

quick settings, then touch & hold

• Touch

from starred contacts only, or none.

• To let calls through from repeat callers (the same person calling a second time within

15 minutes), turn Allow repeat callers on

Text messages.

Open

2. To pick whose text messages get through, touch Messages, events & reminders > Allow

messages and then choose all, contacts only, starred contacts only, or none.

Calendar events and reminders.

Open

2. To allow notifications for calendar events and reminders to get through, touch Messages,

events & reminders and turn them on .

Alarms.

Open

Allow calls and choose whether to allow calls from anyone, from contacts only,

quick settings, then touch & hold

To allow alarms to sound, touch Sound & vibration and check that

Alarms is on

Stop visual disturbances in Do Not Disturb mode

When your phone is in Do Not Disturb mode, you can prevent silenced notifications from:

• Turning the screen on when it's off

• Peeking or popping up when your screen is on

• Showing notification dots, status bar icons, or updating the notification list

To block these disturbances:

Open

2. Touch Notifications.

3. Do one of the following:

quick settings, then touch & hold

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Personalize your phone : Sounds 57

• To block all visual notifications, touch No visuals or sound from notifications.

• To block selected visual notifications, touch Custom

and turn features on or off.

Automatically silence phone during set days and times

You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode.

Open quick settings

2. Touch Turn on automatically.

3. Use rules to set the schedule:

• To use an existing rule, touch its name, like Sleeping. Turn Use rule on and adjust

times or settings as needed.

• To create a new rule, touch Add rule. Touch Time, then enter a name and touch OK

Specify its days, start and end times, and level of silence.

To stop your phone from automatically silencing, go to Settings > Sound > Do Not Disturb. Select the rule and turn it off or touch

, then touch & hold

to delete it.

Automatically silence phone during calendar events

Your phone can automatically switch into and out of Do Not Disturb mode for all scheduled events in calendars that you specify

Open quick settings, then touch & hold

2. Touch Turn on automatically.

3. Do one of the following:

• To use an existing rule, turn it on.

• To create a new rule, touch Add rule. Touch Event rule, then enter a rule name and

touch OK.

4. Adjust options to select the calendar to use and your reply status.

To stop your phone from automatically silencing, go to Settings > Sound then select the rule and turn it off or touch

> Do Not Disturb,

to delete it.

Silence power on sound

If you don’t want your phone to make a sound when it powers up:

1. Go to Settings > Sound > Advanced.

Turn Power on sounds off

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Personalize your phone : Sounds 58

You can't adjust the volume level for this sound.

Stop phone from speaking

Some voice commands (like “What's up?” and “What is the current weather?”) cause your phone to speak in response.

To stop the phone from speaking temporarily, touch

To prevent your phone from speaking:

1. Open

2. Touch More > Settings.

3. Touch Voice.

4. Turn off Spoken results.

the Google app.

Turn off charging sounds

If you don’t want your phone to make a sound when it comes in contact with a charger:

1. Go to Settings > Sound > Advanced.

2. Turn off Charging sounds.

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About your apps

Open an app

Swipe up from the bottom of your home screen, then touch the app to open.

Pre-loaded apps

The following apps are pre-loaded on your phone. Don’t want some? Delete or disable them.

Icon App Description

Calculator Make some quick calculations.

Calendar Keep track of your upcoming events, get automatic reminders on

your phone, and coordinate with others by sharing calendars.

Camera Capture

Chrome Browse the web. Access your browser bookmarks from any

device, and sync tabs with your computer or Android devices.

Clock Set

Contacts Organize and connect with your contacts. Assign ringtones to

people.

photos or videos. Scan QR codes and barcodes.

alarms. Use a timer or stopwatch.

Docs Create, edit, and collaborate with others on documents.

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Drive Store and synchronize your files on Google's cloud, then access

them anywhere you have an internet connection. Create and share spreadsheets, documents, and presentations. Scan documents and share or print them.

Duo Make video call with your friends across Android and iOS.

Files Browse and manage files and folders stored on your device or SD

card.

FM Radio Listen to FM radio stations.

Gmail Compose, send, view, or search your email from your phone or

computer

Google Search

including privacy.

Google Pay Pay with your phone in-store or online, and send cash using this

secure digital wallet.

Maps Find your destination, explore locations.

the web, see your updates, and adjust Google settings,

Messages Send and receive text messages.

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News See headlines, weather, and information on your favorite topics

and locations.

Phone Make calls.

Photos Manage photos and upload them automatically to your private

album.

Play Movies & TVGet movies and TV shows for instant viewing from Play Store.

Play Music Listen

streamed). Shop for new music. Create playlists, listen anywhere.

Play Store Get apps

and movies and access them from your computer or any Android device.

Settings Customize your phone settings.

Sheets Create, edit, and collaborate with others on spreadsheets.

Slides Create, edit, collaborate with others, and play presentations.

to your music collection (stored on your phone or

for your phone, as well as books, magazines, music,

YouTube Find, view, and upload videos to the web.

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Apps 62

Get more apps

Don’t see what you need? Download more apps.

Tip: Swipe up Store where you can install with one touch.

and touch

Search apps. Type the missing app's name to go to Play

Get help for an app

1. Open the app.

Touch or .

3. Look for

Help or Settings > Help.

Switch between recent apps

Touch

Or, if you're using the

2. Do any of the following:

• Touch any app screen to return to it.

• Swipe left or right to see more apps.

to see your recently used apps.

navigation bar, swipe up on

• Swipe an app up to remove it from the list.

• To clear the list, swipe all the way right and touch Clear all.

Tips:

•

Touch

navigation bar, swipe right on .)

• Use two apps at once with split screen.

twice to switch between your two most recently used apps. (If you're using the

Close apps

To get out of an app, touch to return to your home screen. Or, touch if you're using the navigation bar.

You don't need to close apps. Android manages the memory and battery that apps use, so you don't need to worry about leaving apps open.

To remove apps from your recently used list:

Touch .

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Apps 63

2. Do one of the following:

• To remove one app, swipe up to remove it from the list.

• To remove all apps, swipe right to the end of the list and touch Clear all.

Tips for using apps

• You can

• You can print from many apps.

• Copy and paste text between apps with the clipboard.

• To organize apps into groups on your home screen, use folders.

• Touch & hold an app's icon to see task shortcuts, if any. Touch a task to perform it. Or, drag

to your home screen to create a shortcut for that task.

•

Want to turn the flashlight on or off? Use

• If you’re having problems with an app, try these troubleshooting steps.

change the background color of your app list to be light or dark.

quick settings (

or ). No app required.

Use two apps at once

Use split screen view

1. Open the first app.

Swipe

In the recent list, touch the app's icon, at the top of the app's preview, to see and .

Be sure to touch the app's icon instead of the preview, which opens the app.

Touch

5. Select the second app to use.

up to see recent apps.

Split screen.

Exit split screen view

Drag the black divider all the way up or down.

Use

With some apps, you can watch video in a small, movable frame while you do other things. Use it when navigating with Google Maps

Picture-in-picture

, too.

When you’re playing a video or navigating with Maps

The video (or navigation) shrinks.

, touch

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Apps 64

2. You can drag the video (or navigation) anywhere on the screen.

• To return it to full size, touch it twice.

•

To close it, drag it to the bottom of the screen. Or, touch it, then touch

•

To turn off Picture-in-picture for the app in use, touch it, then touch and turn Allow picture-in-picture off .

To see all apps that support Picture-in-picture:

1. Go to

2. Touch Advanced > Special app access > Picture-in-picture.

To turn off

Settings > Apps & notifications.

Picture-in-picture for an app, touch it and turn Allow picture-in-picture off

View notifications

Find your notifications

Notifications alert you about things like new messages, calendar events, and alarms.

You see notifications:

• On your

• When you swipe the status bar down on any screen

lock screen

• When you touch & hold an app icon that shows a notification dot

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Apps 65

If you receive multiple notifications from an app, they're bundled together. Swipe down to view more details.

Some important notifications pop up briefly over your current app so that you can take action. For example, a notification for an incoming call might appear while you're watching a video, so that you can answer or dismiss the call.

What you can do with notifications

• Respond from a notification. Many notifications include actions at the bottom that let you complete common tasks without opening the full app. If you have several notifications, these actions are hidden. When you see

• Open the app that sent the notification Swipe down from the top of the screen and touch the notification to open the app. From your lock screen, touch the notification twice and enter your PIN, pattern, or password to unlock your screen and open the app.

, touch it to reveal actions.

•

Snooze a notification. Swipe left or right slowly. Then touch and select a duration to snooze notifications.

• Dismiss a notification. Swipe it sideways.

• Clear all notifications. Swipe to the end of your notifications and touch Clear all. Some notifications, like voicemails, require an action and cannot be dismissed.

Control your notifications

Use Do Not Disturb to silence all notifications when you don’t want interruptions.

You can also customize notifications, controlling the notification sound, which apps send notifications, how notifications show on your lock screen.

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Apps : Manage your apps 66

Install or update apps

Get apps from Google Play Store

Need a voice recorder, notepad, or compass? You can download more apps, in addition to pre-

loaded apps on your phone.

To download apps:

1. Open the

2. Browse by category or search.

3. Touch an item to see a description, read reviews, and download it.

You'll see

Tips:

•

To view Play Store apps you've installed on this phone, touch

ouch LIBRARY to see apps you've installed on other devices using the same Google

T account.

•

To prevent accidental or unwanted purchases, touch

authentication for purchases.

Play Store app.

in the status bar when the app has downloaded and installed successfully.

> My apps & games.

> Settings > Require

Get apps from other sources

Before downloading, do some research: check the app's rating and read lots of comments.

To download apps:

1. Open

2. Touch the download notification to install the app. Or, open the Files app to install it later.

3. When installing the app, be sure to review what information the app will access. If you don’t

Update

Updating your apps gives you the latest features and improves security and stability. For best performance, apps are set to update automatically

the Chrome app and go to the appropriate site to download the app.

If you see a warning, touch OK to continue.

You'll see

want the app to access this information, cancel the installation. For example, if you're installing an app that makes a shopping list, the app should not require access to your contacts.

in the status bar when the download completes.

Play Store apps automatically

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Apps : Manage your apps 67

If an app changes the information it wants to access on your phone, you will receive a notification to update the app manually and will be required to review and accept the new permissions.

To control when your apps are automatically updated:

1. Open the Play Store app.

Touch

Settings.

3. Touch

4. Select whether apps should:

• Auto-update over any network

• Auto-update only over Wi-Fi - save data charges on your cellular plan

Update

1. Open

Touch

3. On the its name.

4. Read the summary of what changed, then swipe down to review any changes to permission details, what information on your phone the app can access. If you agree, touch

Update.

Auto-update apps.

Play Store apps manually

the Play Store app.

My apps & games.

UPDATES tab, touch Update all, or to update a specific app, touch Update next to

Turn off Play Store auto-updates

To stop a specific app from updating automatically:

1. Open the Play Store app.

Touch

3. Touch the INSTALLED

Touch

To stop all apps from updating automatically:

1. Open

3. Touch

the Play Store app.

Touch

My apps & games.

tab, then touch the app's name.

and turn off

Settings.

Auto-update apps > Don't auto-update apps.

Enable auto update.

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Apps : Manage your apps 68

Restore

If you infrequently, such as a flight tracker? Delete them and easily reinstall when needed.

1. Open the Play Store app.

Touch

3. Touch the LIBRARY

4. Next to the app name, touch INSTALL.

If you have multiple Google accounts, touch the other account and repeat the process to restore apps downloaded in that account.

Play Store apps

uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use

My apps & games.

tab for a list of every app you’ve downloaded.

and next to your account touch . Select

Manage or delete apps

Organize apps

To organize apps into groups on your home screen, use folders

Control app permissions

The first time you use an app, and sometimes when you install or update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time.

To adjust permissions by app:

Touch & hold the app icon, then touch

2. Touch

3. Turn each permission on or off as needed.

You can also review each feature and adjust which apps have permission.

Permissions.

Tip: To see how the app uses each permission, touch

> All permissions.

Allow apps to run in background

Performance Optimization boosts the app you’re using by restricting other apps from running in the background, which may cause some notifications to be postponed or not delivered.

To allow apps to run in the background, you can turn on exceptions:

1. Go to

Settings > Performance Optimization.

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Apps : Manage your apps 69

For apps you want to run in the background, turn it on

Note:

data, turn it off.

If you notice an app you’ve allowed to run in the background consumes too much

Use safe mode

Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by a third-party app. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from a third-party app you downloaded.

To reboot in safe mode:

1. Press & hold the Power button.

2. Touch & hold Power off. Then touch OK to restart in safe mode.

When it restarts, you'll see Safe mode across the bottom of the home screen and widgets will be disabled.

3. Use your phone and see if the problem has gone away. Remember, you won’t be able to use any downloaded apps.

If the problem goes away:

1. To exit safe mode, restart your phone.

2. One by one, uninstall recently downloaded apps. After each removal, restart your phone. See whether removing that app solved the problem.

3. Once you delete the problematic app, you can restore testing.

If the problem doesn't go away: Try these troubleshooting steps for phone performance issues.

the other apps you removed during

Clear app's cache or data

Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps and web pages.

Touch & hold the app icon, then touch

2. Do one of the following:

• To free up space by removing temporary files, touch Storage >

time, the cache builds up again, so repeat if a problem occurs.

Clear cache. Over

• If problems still occur, then delete all data saved in the app by touching Storage >

Clear storage. Be careful - there’s no way to undo this.

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Force stop apps

Force stop an app only if it seems to be causing a problem. To completely shut down an app, including any background services:

Touch & hold the app icon, then touch .

2. Touch

Force stop.

Delete apps you installed

You can delete (uninstall) apps that you downloaded. For many pre-loaded apps, you can disable but not delete them.

1. Touch & hold the app's icon.

2. Do one of the following:

•

Drag the icon up and drop it on

•

If you don't see a delete option, touch & hold the app icon, then touch > Disable.

. This removes the app and frees storage space.

Delete apps installed by others

If you are the installed. Although their apps don’t appear in your app tray or on your home screen, they do reduce available storage space.

1. Go to Settings > Apps & notifications > App info.

owner of the phone and share it with users or guests, you can uninstall apps they

Apps installed by others show the message Not installed for this user.

2. Touch the app name.

Touch

> Uninstall for all users.

Back up apps and settings

You can use your Google account to back up:

• App data

• Call history

• Phone settings (wallpaper, Wi-Fi passwords, default apps)

• SMS text messages

To back up apps and settings:

1. Go to

2. Touch Backup.

Settings > System.

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Apps : Manage your apps 71

3. Turn on

4. If you have multiple Google accounts, touch Account to select an account.

Back up to Google Drive.

Protect against harmful apps

Scan phone for harmful apps

Play Protect helps keep your phone secure by automatically scanning your phone to check for potentially harmful apps.

Play Protect finds a potentially harmful app, it stops the app from running and warns you so

If you can uninstall it.

To see the results or to rescan:

1. Open the Play Store app.

Touch

3. Do any of the following:

My apps & games.

•

To see the results of latest scan, on the UPDATES, look at the message next to

•

To rescan your phone, touch .

If your phone seems slow

If you’ve scanned your phone to confirm there aren’t any potentially harmful apps but your phone seems slow

, try these troubleshooting steps.

Pin your screen

Turn on screen pinning

Use screen pinning to keep the current screen or app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone.

You can set up a pattern, PIN, or password required to unpin the screen.

1. Go to Settings

> Security & location > Advanced > Screen pinning.

2. Turn screen pinning on.

3. By default, you must always enter your pattern, PIN, or password when unpinning a screen. If you don't want this security before accessing your other phone screens, turn this option off.

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Apps : Manage your apps 72

Pin a screen

1. Make sure you've

2. Open an app and go to the screen you want to pin.

Touch

4. Touch the icon of what you want to pin.

Touch .

turned on screen pinning.

Unpin a screen

Touch & hold and at the same time.

2. If you required a pattern, PIN, or password when you turned on pinning, enter it to unlock the phone.

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Apps : Search and web browser 73

Search the web

Search with the widget

To type your search term:

1. Touch the Search widget.

2. Start typing a search term.

As you type, suggested terms appear.

3. Touch a suggestion to search for it.

Search from anywhere

You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action.

To search:

1. Say “OK, Google” or

Or touch & hold

2. Tell the assistant what you're looking for. For example, search for a local restaurant by saying “Find [restaurant name].”

3. Below the search result, touch options for related actions: make a call, get directions, read reviews, and more.

For more help with Google Assistant

“Hey, Google”. (Be sure you've set up the launch phrase.)

, read Google's support information.

Search from Gboard

When you're typing with the onscreen keyboard:

Touch

2. Start typing a term in the search bar.

3. Touch a result to share its link, or touch one of the additional suggested searches for more information.

If you don't see on your keyboard:

1. Go to

2. Touch Gboard > Search.

above the keys.

Settings > System > Languages & input > Virtual keyboard.

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Apps : Search and web browser 74

Turn

Show "Search and more" button on

Search for nearby phone numbers

To find and call a nearby business:

Open the

Touch

3. Say or type the name of place to call, or a search term about the place (for example, “restaurant”).

You’ll see a list of nearby search results.

4. Touch the place to dial its number.

If it doesn't work:

• Make sure

•

Touch

Phone app.

Location is enabled.

> >

Settings and turn Nearby places on.

Delete Google search history

Read

Google's help for instructions.

Use search engine other than Google

To use a search engine other than Google:

1. Search for “search engine” in Play Store and install one of the apps.

2. Open that app to search.

3. Optionally:

• Delete the Google search widget from your home screen. If you can’t delete it, use a

different launcher for your home screen that doesn’t include the widget.

• Install a browser to replace Chrome and make it your default browser.

• Turn off Google’s collection of your information.

Search your phone

Search contents of your phone

1. Touch the Search widget.

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Apps : Search and web browser 75

2. Enter a search term.

On the search results page, under

If you're not seeing results:

, swipe left and change ALL to PERSONAL.

1. Open the

2. Touch More > Settings.

3. Touch General > Personal results.

4. Make sure that everything you want to include in your searches is checked.

Google app.

Find an app

1. Swipe up from the bottom of the home screen to open your app list.

Touch

3. Type the app's name.

4. If the app is on your phone, touch its icon to open it.

If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch.

Search apps.

Find your phone number

1. Go to

2. Touch About phone > Phone number.

Settings > System.

Find photos, videos, files

To find photos or videos on your phone, use the Photos app.

To find downloaded files, use the Files app.

Use camera to scan and search

Scan QR codes and barcodes

Scan QR codes or barcodes with your camera. Then use the scanned information.

Open the

2. Frame the code.

Camera app.

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Apps : Search and web browser 76

Touch

4. Follow the onscreen instructions to scan the code and use it.

You can also scan documents and save them as PDFs to print or share using Drive .

Get info about objects and landmarks

2. Frame the landmark or object.

4. Follow the onscreen instructions to select and identify the item.

the Camera app.

Open

Touch

Translate text with camera

Use the

1. Open the Translate app.

4. Frame the text, holding the phone steady.

Translate app to translate signs and text as you view them with the camera.

If you don’t have this app, you can install it from Play Store.

Use

Touch .

The camera scans and translates in the viewfinder.

to select the languages (to/from) for translation.

Browse websites

Visit and bookmark websites

Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the internet. T

2. Go to a site by touching the bar at the top and typing the address.

3. On a web page:

o save data charges on your cellular plan, use a Wi‑Fi connection.

Open the

•

To bookmark it, touch

Or, touch >

•

To search for text on that page, touch

• To open a link, touch it.

Chrome app.

> .

Add to Home screen to put a shortcut on your home screen.

> Find in page.

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Apps : Search and web browser 77

• To see options for opening a link in a new tab and copying or sharing a link, touch &

hold the link.

•

To print the page, touch

To return to the previous page touch .

To learn more about browsing or managing bookmarks, open Chrome and touch > Help &

Feedback

> Share > Print. Be sure you set up your print service.

Open and switch browser tabs

In the

•

Chrome app:

To switch tabs, touch the switcher icon

To open a new tab, touch touch the switcher icon , then touch .

Browse privately with incognito tabs

If you don’t want

To open a new incognito tab with one touch from your home screen, add a task shortcut:

Touch & hold

Drag to a blank space on your home screen.

To close all incognito tabs:

1. Swipe the

Touch

Chrome to remember your activity, use incognito tabs.

status bar down.

Clear browsing history

Open the

Touch

3. Touch

You can also review and delete your search history.

CLEAR BROWSING DATA.

Chrome app.

History.

Change default browser

You can download other browsers from Play Store. After you've installed one, you can make it your default browser.

1. Go to Settings > Apps & notifications.

2. Touch Default apps > Browser app.

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Apps : Search and web browser 78

Or, touch Advanced > Default apps > Browser app.

3. Touch the app to use.

Fix a problem

For problems with

Chrome, read

Google's troubleshooting information.

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Apps : Text messaging 79

About text and multimedia messages

Text messages - SMS

SMS (Short Message Service) messages contain text only. One text message can contain 160 characters; when you near the limit, a counter appears. If you type more, your message is sent in a series of SMS messages.

You can send one SMS message to multiple people, and replies are delivered in separate, not group, conversation threads (unless you and your recipients have group messaging enabled).

SMS messages are included in most carriers' text messaging plans and do not use cellular data.

Multimedia messages - MMS

MMS (Multimedia Messaging Service) messages can include unlimited text plus a photo, picture slideshow

You can send one MMS message to multiple people using group messaging, containing text only or text and media, and replies are delivered in group conversation threads to each person in the group.

MMS messages use cellular data and require a cellular data plan or pay-per-use payment.

, video, or sound file.

Group messaging

Group messaging lets multiple people carry on a group conversation. All replies from recipients are delivered to all recipients, in a group conversation thread.

Though you send one message to multiple recipients, you are charged for each message received. Group messaging:

• Converts multiple-recipient SMS messages to MMS for all who can receive them

• Is available for MMS messages only

Note:

attached, a link to download it over Wi-Fi (when offered by carrier). Replies are to the sender only, in an individual conversation.

Recipients who cannot receive MMS messages receive SMS instead and, if media is

If you don’t want to receive replies in group conversations, you can turn off group messaging in the

Messages app.

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Apps : Text messaging 80

Read, send, manage text messages

Read and reply to a text message

When you receive a text message

Swipe the status bar down and touch

2. Do any of the following:

•

To respond to the message, enter your response in the text box and touch .

• If the message is from an unassigned number, create a contact

with that number.

• To open an attached photo, slideshow, or any type of attachment, touch it.

•

save an attachment, touch & hold it, then touch

•

To find a message, touch at the top of your message list and enter search terms.

Tips:

• If you don't want multi-recipient SMS messages converted to MMS and want replies sent in separate conversations (threads) to you only

• To protect your privacy, you can hide sensitive content for lock screen notifications.

with the

Messages app, you'll see in the status bar

to associate a name

, turn off group messaging.

Send text message

Open the

Touch

3. Enter recipients, then type the message.

4. Optionally:

•

To add an attachment, touch .

•

To add a smiley or other icons, touch on the onscreen keyboard.

Touch .

Tips for sending messages:

• To text your best friend with one touch from your home screen, add a task shortcut. Touch & hold and drag to your home screen.

•

change the text message reply to incoming calls, open the

Settings

Messages app.

Phone app and touch >

> Quick responses.

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Apps : Text messaging 81

Request text delivery reports

See whether recipients receive your messages by requesting delivery reports.

Open the

Touch

3. Do one of the following:

• If you have a single SIM, touch

• If you have dual SIMs, touch the SIM.

4. Turn on Get SMS delivery reports.

Messages app.

Settings.

Advanced.

Manage draft texts

When you begin composing a text message reply or a new message with recipients, it is saved in your message list as a draft until you send or delete it.

1. Open the message list and touch the conversation marked Draft.

2. Do one:

•

Finish composing the message and touch

• Delete the characters in the text field to delete the draft.

Forward a text message

Open the

2. Open the conversation.

3. Touch & hold the message.

Touch

Messages app.

Forward.

Copy text from a message

Open the Messages app.

2. Open the conversation.

3. Touch & hold the message.

Touch

You can now paste it elsewhere, like in an email you're composing.

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Apps : Text messaging 82

Delete or archive texts

When you delete a message, you also delete any attached photos or videos. If you want the attachments, be sure to save them before deleting the message.

• To delete a single message, open the conversation (thread) and touch & hold the message, then touch .

• To delete or archive all messages in a conversation, touch & hold the conversation, then touch to delete or to archive.

•

To delete or archive multiple conversations, touch & hold each conversation, then touch or .

•

To see archived messages, touch > Archived.

Fix a problem

If you’re having problems, try these troubleshooting steps.

Add attachments

Attach files to text message

You can attach saved pictures and videos, or take one right from your message that has an optimized, reduced file size.

Open the

2. Compose a reply

Touch

4. Choose the type of attachment (such as photo, emoji or GIF, your location, a recording).

To learn more, touch > Help & Feedback in the Messages app.

Touch .

Messages app.

or a new message.

Send contact as text message

2. Open your conversation with that person.

3. Touch their name at the top of the conversation.

5. Touch the recipient's name, or touch Messages to start a new message.

the Messages app.

Open

Touch

Share.

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Apps : Text messaging 83

Touch

Fix a problem

If you're having trouble attaching files, check that:

• Cellular data is turned on.

• Your data plan supports MMS (multimedia messages).

Save attachments from text message

If you received an attachment to a text message, you can save it on your phone. In the message, just touch & hold the attachment, then touch

To view the saved attachment:

to save it.

•

For photos or videos,

• For other attachments,

If you do not save a photo or video from a message, it is kept within the message only. So, if you delete the message, you also delete the attachment. (You can try to recover recently deleted messages.)

open the Photos app and touch

open the Files app.

> Device folders > Messages.

Turn group messaging on or off

Group messaging allows conversation participants to reply to all recipients in a single thread. If you do not want multi-recipient SMS messages converted to MMS and want replies sent in separate threads only to you, turn off group messaging.

This feature is not available in all countries.

To adjust the group messaging setting:

In the

2. Do one of the following:

Messages app, touch

> Settings > Advanced.

• If you have a single SIM, touch

• If your phone allows dual SIMs, touch the SIM you use for text messaging.

3. Touch Group messaging and select an option.

Advanced.

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Apps : Text messaging 84

Change default messaging app

You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app.

To select a different app to send and receive text (SMS) and multimedia (MMS) messages:

1. Go to Settings > Apps & notifications.

2. Touch Default apps > SMS app.

Or, touch Advanced > Default apps > SMS app.

3. Touch the app to use.

Control notifications for text messages

If you use the Messages app:

Open the

Touch

3. If you have dual SIMs, touch

4. Touch Notifications and turn notifications on or off, change the sound, and add or remove vibration.

If you use a different messaging app:

1. Touch & hold the app's icon.

Touch

3. Make changes.

Tip: In your phone settings, you can prevent interruptions by restricting text message notifications during hours you specify or from specific people.

Messages app.

Settings.

General.

App info > Notifications.

Change text message reply to incoming calls

When your phone rings, you can drag send by text message instead of answering the call.

To edit these quick responses:

Touch .

Touch >

Settings.

towards to see a list of quick responses you can

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Apps : Text messaging 85

3. Touch

4. Touch one of the responses to edit it.

Quick responses.

Get text messages on your computer

Set up Messages for web

If you use the computer.

Pair your computer and the

• The QR code is unique to that computer.

• You can set up multiple computers, getting individual QR codes, but only one is active at a time.

To set up a computer:

1. Be sure your phone and computer are connected to the internet.

Messages app on your phone, you can see and send text messages on your

Messages app on your phone by scanning a QR code:

On your phone,

3. On your computer, go to https://messages.android.com. To remember this computer and stay signed in to Messages, turn the slider on .

4. Follow onscreen instructions to scan the QR code on the web page with your phone.

Once paired, you'll see your latest conversations in your computer's browser.

open the Messages app and touch

> Messages for web.

See and send messages

When you have unread messages, you'll see a red notification and number of unread messages in the browser tab on your computer

To send messages from your computer, your phone must be on and connected to the internet.

Usual carrier fees for sending text messages from your phone also apply to messages sent from your computer.

Sign out of Messages for web

If you don’t use Messages on a paired computer for 14 days, you’re automatically signed out from that computer for security reasons.

If you're using a shared or public computer, sign out when you're done.

To sign out from your phone:

Open the

Messages app.

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Apps : Text messaging 86

Touch

3. Do one of the following:

•

• Touch Sign out of all computers.

To sign out from the computer, at the top of the message list, click .

> Messages for web.

Touch next to an individual computer to sign out of it.

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Apps : Email 87

Read, send, manage emails

Read email

If you've When you receive an email notification, you'll see

1. To open email from a notification, swipe the status bar down and touch the notification:

2. Do any of the following:

set up email, you’ll start receiving emails after your account syncs with your phone.

in the status bar

• A single email notification opens the message directly.

• A multiple email notification opens the email list; touch an email to open it.

If you dismiss the notification and want to view the email later, open the Gmail app.

•

To view other folders, touch

• Attachments appear at the end of the email. You can view or save them.

• You can

print emails from your phone.

from your email list.

Reply to or forward an email

1. Swipe to the end of the email to see all options:

•

To reply to the sender only, touch

•

To reply to the sender and all recipients, touch .

•

To forward an email, touch .

2. Enter your message.

To copy someone on the email, in the To field, touch .

Touch .

Send new email

2. Enter the recipient and your message.

the Gmail app and touch

Open

Or, touch & hold , then touch Compose. (If you send lots of emails, add a task shortcut. Drag

To copy someone on the email, in the To field, touch

Touch .

Compose to your home screen.)

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Apps : Email 88

Add attachment to email

In the email you're composing, touch >

2. Browse to the file, and touch it to add it to the email. The attachment appears at the bottom of the email.

Attach file.

Find emails

When you open the Gmail app, you see your Inbox.

To view sent email, drafts, recently deleted email, and other categories, touch

To search for emails, at the top of your email list enter terms, like the topic or the sender's name.

Delete emails

To delete an open email, touch .

To delete multiple emails, go to your email list, touch & hold each message to delete, then touch

To delete large quantities of email, sign into your email account on your computer, and see your email provider's help for more information.

Tips:

• To delete attachments that you saved from emails, use the Files app.

• You can also remove

email accounts from your phone.

Learn more

For more help with Gmail

For help managing email from other providers, sign into your email account on your computer and look for the provider's instructions.

, read Google's support information.

View email attachments

View attachments

Attachments appear at the end of an email.

To view or play the attachment, touch it.

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Apps : Email 89

If you see a message that you can't open the attachment type, most file types have a free viewer that you can use. In app.

Play Store, search for the file type, then select and download an

Save attachments from email

In the email, touch

To view attachments later, open the Files

to download and save it on your phone, or touch to save it in Drive.

app (go to Download) or the Drive app.

Delete attachments saved from email

1. Open the Files app.

2. Touch Browse > Downloads.

3. Do one of the following:

• To select one item, touch & hold it.

• To select multiple items, touch & hold the first one, then touch the others.

Touch

Prevent previews of attachments

Attached photos or videos appear as thumbnails, showing a preview.

To see a generic thumbnail instead of a preview thumbnail until you open the file:

1. Open the Gmail app.

Touch >

3. Touch

Settings, then touch the account name.

Images > Ask before displaying external images.

Preview inboxes from home screen

To preview your inboxes, open emails, or quickly start a new email, add the Gmail widget to your home screen.

With the widget, you can:

• Open a message. Touch the message.

•

Compose a message. Touch

• View more messages. Scroll down the list.

• Open the app. Touch the folder name at the top of the widget.

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Apps : Email 90

Add email signature

To add a signature automatically to the end of emails you send:

1. Open the Gmail app.

Touch

3. Select the account.

Settings.

4. Touch

Mobile Signature and edit the text you want to appear at the end of every email.

Control email notifications

You can control whether you see notifications when you receive an email.

Touch & hold

Touch >

3. Adjust notification settings.

Tip: To automatically silence notifications during hours you specify, use Do Not Disturb

Notifications.

Page 100

Apps : Calendar app 91

About the calendar

Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web-enabled device or computer when you've signed in to your account.

You can:

• Review existing events.

• Create new events.

• Control notifications for events.

Your calendar can automatically create new events based on your incoming Gmail messages. For example, if you make restaurant reservations or book a flight, these events will show up automatically on your calendar; you don't have to add them.

If you created multiple calendars within your Google account, or if you have multiple Google accounts on your phone, you can control which events are synced with your phone.

Find calendar events

Open calendar events

You'll see and touch the notification to see the event details in your calendar.

To see your list of upcoming events, open the Calendar app.

Tip: For an overview of your upcoming events from your home screen, add a widget.

in the

Get around the calendar

To glance at the month view:

status bar to alert you of upcoming events. Just swipe the status bar down

Calendar

1. Touch the month's name.

2. Touch a date to jump to it and see its events.

To change the view:

In your calendar, touch .

2. Touch change it.

From these views, you can:

Schedule, Day, 3 Day, Week or Month. This view remains the default until you

MOTOROLA MOTO E6 PLUS User Manual [nl]

Contents

Set up phone 1

Hardware diagram

Insert and remove SIM and SD cards

Manage dual SIMs

Add or remove accounts

Set up voicemail

Set up email

Make it yours

Visual assistance

Hearing assistance

Dexterity assistance

Use accessibility shortcuts

Learn the basics 17

About your home screen

About your lock screen

If this is your first smartphone

If you had an iPhone

About your Google account

Status bar icons

Phone terms you should know

Learn gestures

Use navigation bar

Use quick settings

Wake or put screen to sleep

Adjust volume

Turn flashlight on and off

Use voice commands

Get turn-by-turn directions

Use Time and Weather widget

Manage time spent on your phone

Use onscreen keyboard

Cut, copy, paste text

Use voice typing

Fill in forms automatically

Change wallpaper

Customize your Favorites tray

The Favorites tray at the bottom of the home screen gives you one-touch access to your most­used applications. You can customize these app shortcuts.

Add widgets, shortcuts, or folders

Remove widgets, shortcuts, or folders

Remake your home screen with launchers

Use a screen saver

Set screen lock

Add message to lock screen

Set ringtones

Avoid interruptions with Do Not Disturb

Silence power on sound

Stop phone from speaking

Turn off charging sounds

Apps 59

About your apps

Use two apps at once

View notifications

Install or update apps

Manage or delete apps

Protect against harmful apps

Pin your screen

Search the web

Search your phone

Use camera to scan and search

Browse websites

About text and multimedia messages

Read, send, manage text messages

Add attachments

Save attachments from text message

Turn group messaging on or off

Change default messaging app

Control notifications for text messages

Change text message reply to incoming calls

Get text messages on your computer

Read, send, manage emails

View email attachments

Preview inboxes from home screen

Add email signature

Control email notifications

About the calendar

Find calendar events

The Favorites tray at the bottom of the home screen gives you one-touch access to your mostused applications. You can customize these app shortcuts.