MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of
Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC.
microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the
property of their respective owners.
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
i
All features, functionality
in this help content, are based upon the latest available information and believed to be accurate
at the time of release. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
, and other product specifications, as well as the information contained
Page 3
Moto E6 Plusii
Contents
Set up phone1
Hardware diagram
Insert and remove SIM and SD cards
Manage dual SIMs
Add or remove accounts
Set up voicemail
Set up email
Make it yours
Accessibility settings11
Visual assistance
Hearing assistance
Dexterity assistance
Use accessibility shortcuts
Learn the basics17
About your home screen
About your lock screen
11
13
14
15
17
18
1
2
5
6
7
8
9
New to Android?19
If this is your first smartphone
If you had an iPhone
About your Google account
Status bar icons
Phone terms you should know
Get around29
Learn gestures
Use navigation bar
Use quick settings
Wake or put screen to sleep
Adjust volume
Frequently used tools36
Turn flashlight on and off
Use voice commands
Get turn-by-turn directions
Use Time and Weather widget
Manage time spent on your phone
19
21
22
23
27
29
30
30
33
33
36
36
37
38
39
Page 4
Moto E6 Plusiii
Work with text41
Use onscreen keyboard
Cut, copy, paste text
Use voice typing
Fill in forms automatically
Personalize your phone45
Home screen45
Change wallpaper
Customize your Favorites tray
Add widgets, shortcuts, or folders
Remove widgets, shortcuts, or folders
Remake your home screen with launchers
Lock screen50
Use a screen saver
Set screen lock
Add message to lock screen
41
43
43
44
45
45
45
48
49
50
51
53
Sounds54
Set ringtones
Avoid interruptions with Do Not Disturb
Silence power on sound
Stop phone from speaking
Turn off charging sounds
Apps59
About your apps
Use two apps at once
View notifications
Manage your apps66
Install or update apps
Manage or delete apps
Protect against harmful apps
Pin your screen
54
55
57
58
58
59
63
64
66
68
71
71
Search and web browser73
Search the web
Search your phone
Use camera to scan and search
73
74
75
Page 5
Moto E6 Plusiv
Browse websites
Text messaging79
About text and multimedia messages
Read, send, manage text messages
Add attachments
Save attachments from text message
Turn group messaging on or off
Change default messaging app
Control notifications for text messages
Change text message reply to incoming calls
Get text messages on your computer
Email87
Read, send, manage emails
View email attachments
Preview inboxes from home screen
Add email signature
Control email notifications
76
79
80
82
83
83
84
84
84
85
87
88
89
90
90
Calendar app91
About the calendar
Find calendar events
Create and manage events
Control notifications for calendar events
Clock
Calls, contacts, voicemail98
Phone calls98
app94
Set alarms
Use timer or stopwatch
Set date and time
Answer calls
Make calls
During a call
Make video calls
Make conference calls
Block calls and SMS
Turn on call waiting
View and delete call history
91
91
92
93
94
95
96
98
99
101
102
102
102
104
105
Page 6
Moto E6 Plusv
Contacts107
Add contacts
Edit or delete contacts
Star your favorite contacts
Sort contacts
Share contacts
Voicemail112
Use voicemail
Send all calls from contact to voicemail
Photos and videos114
Take photos
Take screenshots
Record videos
Adjust camera settings
Use camera to scan and search
Delete photos and videos
Edit photos and videos
107
108
109
109
110
112
113
114
116
117
118
120
121
122
Find, share, upload124
Find photos and videos
Share photos and videos
About wireless sharing
Upload photos and videos
Music129
Listen to radio
Listen to music
Transfer music files
Connect a MIDI device
Battery133
Charge phone
Extend battery life
Use
Battery Saver mode
Replace battery
124
125
126
128
129
130
131
132
133
133
135
135
Page 7
Moto E6 Plusvi
Storage137
About storage options
Manage phone storage
Manage SD card
Find downloaded files
Recover recently deleted files
Upload music to cloud
Upload photos and videos
Scan documents and make copies
Network and internet145
Connect with Wi‑Fi
Use Airplane mode
Control data usage
Share your internet connection
Connect to VPNs
137
137
139
141
142
142
143
143
145
146
146
148
151
Connected devices152
Connect with Bluetooth™
Connect with Wi-Fi Direct
Cast screen or media to TV
Transfer files between phone and computer (USB)
Print from your phone
Other settings159
Apps & notifications 159
Change app settings
Manage notifications
Turn emergency alerts off/on
Display163
Stop automatic rotation
Adjust screen colors at night
Adjust screen brightness
Change font and display size
Change background color
Change screen timeout
152
154
154
156
157
159
160
162
163
163
164
164
164
165
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Moto E6 Plusvii
Security & location 166
About security
Protect against harmful apps
Set up lost phone features
Lock and unlock phone168
Set screen lock
Unlock with trusted devices
Unlock with your face
Unlock at trusted places
Keep phone unlocked while it's on you
Unlock with voice commands
Use fingerprint security
Use location services
Lock SIM card
Accounts179
Add or remove accounts
Sync accounts and apps
Manage information in your Google account
166
167
167
168
170
171
172
173
174
175
177
178
179
180
181
System 182
Set up emergency information
Record your IMEI number
Find legal and product information
Customize the keyboard
Use multiple languages
Users and guests186
Share your phone
Add, modify, remove users
Add or delete guest
Fix a problem189
Hardware issues189
Phone is slow or unstable
Phone feels warm or hot
Phone won't turn on
Phone restarts or crashes
Screen is frozen or won't respond
SD card problems
182
182
182
183
184
186
187
188
189
189
190
191
191
192
Page 9
Moto E6 Plusviii
Call and SIM issues195
Problems making/receiving calls
Problems during calls
Battery issues200
Charging problems
Battery drains too fast
Bluetooth, Wi-Fi, USB issues202
Bluetooth problems
Wi-Fi problems
Can't transfer files or connect to computer
Account and sign-in issues207
Forgot unlock code
Can't sign in to Google
Account sync issues
App issues209
App or widget problems
Messaging problems
Camera problems
195
197
200
200
202
204
205
207
207
207
209
210
212
Maintenance procedures214
Update Android software
Reset Wi-Fi, cellular data, and Bluetooth
Reset phone
Get more help
214
214
215
217
Page 10
Set up phone1
Hardware diagram
1. Headset jack
2. Earpiece/speaker
3. Front camera
4. Volume up/down button
5. Power button
6. Notch for
removing back cover
Page 11
Set up phone2
1. Microphone
2. LED flash
3. Back cameras
4. Fingerprint sensor
5. Microphone
6. Micro USB port for
7. Speaker
charging, transferring files, sharing connection with tethered devices.
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 512 GB.
The type to buy depends on how you'll format the card:
•If the card is for portable storage (different devices can use card), a Class 2, 4, or 6 card is
ficient.
suf
•If the card is for internal storage (used by phone only), use a high speed card such as
UHS-1 type for best performance. Don’t use Class 2, 4, or 6 cards, which are much slower
than your phone’s internal storage.
Learn more about storage formats.
Remove back cover
1. Put your finger in the notch at the bottom corner.
Page 12
Set up phone3
2. Pry off the cover. Don’t be afraid to use a little muscle.
Replace SIM or SD card
To insert an SD card:.
Select a compatible SD card. Slide the card to insert it.
To remove an SD card:.
First, unmount the card
. Then, slide the card to remove it.
To insert a SIM card:.
Slide the SIM in, with gold contacts facing down. If you have a nano SIM, use the micro-SIM
adapter included in the box to insert it in this slot.
Page 13
Set up phone4
If your phone supports dual SIMs, remove the battery and then slide the nano SIM in, with gold
contacts facing down.
To remove a SIM card:.
Push the card from the edge of the slot, then pull to remove it.
If your phone supports dual SIMs, remove the battery, then remove the nano SIM.
Replace back cover
1. Line up the back cover over the fingerprint sensor.
2. Snap the cover on.
Page 14
Set up phone5
When two SIMs are inserted, you see at the top of the home screen. If you see ,
troubleshoot the issue.
Fix a problem
If you’re having problems, try these troubleshooting steps:
•SIM card
•SD card
Manage dual SIMs
This information applies only to phones that support dual SIM cards and have both cards
inserted.
About dual SIMs
When two SIMs are inserted:
•
You see
•Both SIMs can make and receive calls and text messages.
•Only the
owner of the phone (not additional users or guests) can access dual SIM settings.
Set up SIMs
You can specify which SIM to use for mobile data, calls, and text messages:
at the top of the home screen. If you see , troubleshoot the issue.
1. Go to Settings > Network & internet > SIM cards.
2. Select options:
•Touch Mobile data and select a SIM.
•Touch Calls and either assign a SIM or touch Ask every time.
•Touch SMS and select a SIM.
You can also touch & hold
in quick settings to switch between SIMs for mobile data.
Page 15
Set up phone6
Change SIM name, color, ringtone
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and
Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile,
shows which it’
make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
3. Change settings as needed:
•To rename a SIM, touch SIM name, then type a new name.
•To change icon color, touch Color, then touch a color.
•To change the SIM's ringtone, touch Phone ringtone, then select a ringtone.
s assigned to, but you can rename it. You can also change SIM icon color to
Add or remove accounts
Add Google account
When you set up your phone, you were prompted to add a Google account. If you skipped this,
be sure to set one up now so you can download apps from Play Store, get a customized
information feed, and take full advantage of the Calendar, Gmail
your account.
To add a Google account:
1. Go to Settings .
2. Touch Accounts > Add account.
3. Touch Google and follow the onscreen instructions to add an existing account or to create
a new one.
4. Once the account is added, Calendar , Contacts , and other account features and apps are
updated with information from that account. You can review and change what syncs with
your phone for that account.
, and other apps included with
Tip: Keep your apps up-to-date
Google account are available, open the Play Store app and touch
. To see if newer versions of the apps associated with your
Add non-Google account
Non-Google accounts are automatically added when you:
•Set up
corporate email
> My apps & games.
Page 16
Set up phone7
•Set up
•Install apps that require a username/password to log in, such as messaging, shopping, or
streaming content
To review these accounts or add another:
1. Go to Settings .
2. Touch Accounts > Add account.
3. Touch the type of account to add and follow the onscreen instructions.
If you don't see the type of account you want to add, install the related app from Play Store,
then sign into your account through the app.
4. Once the account is added, account-related features and apps are updated with
information from that account. To review and change what syncs with your phone, touch
the account type, then account name.
personal email for non-Gmail addresses
Remove account
If you remove an account, information you synced will be removed from your phone, but it is not
deleted from your account.
To remove other accounts:
1. Go to Settings > Accounts.
2. Touch the account name.
3. Touch REMOVE ACCOUNT.
Tip: If you have trouble removing a corporate account, go to Settings
location > Advanced > Device admin apps and remove the checkmark for the account,
then try to remove it again.
> Security &
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
Page 17
Set up phone8
1.
Touch
2.
Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
> .
Change voicemail options
1.
Touch > >
(If you don't see
2. Touch
3. Touch Advanced Settings.
4. If you have dual SIMs, touch the SIM for the account to change.
5. Change any of the options:
•To change voicemail service from your provider to another voicemail service or app,
•To change the number dialed to access voicemail, touch Setup.
Voicemail.
touch Service.
Settings.
, swipe down on the screen.)
Set up email
Set up personal email
You can add multiple email accounts of the following types:
•Gmail
•Personal email from other providers (IMAP/POP)
If you added a Google account on your phone:
•When you open the Gmail app for the first time, you'll see your email for that account.
ou're already set up.
Y
•
To set up additional accounts, open Gmail
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP
provider (an address that's not Gmail):
1. Open
2. Follow the onscreen instructions to enter your email address, password, and account
the Gmail app.
options.
If you have problems setting up the account, read Google's help for Gmail.
and touch
> Settings
> Add account.
Page 18
Set up phone9
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails,
calendar events, and contacts with the Microsoft Exchange server
the following information from your company's IT department:
•Email address
•Email password
•Domain name
•Username
•Server name
•Security type/SSL settings
•Client certificate requirement
. Before you start, you'll need
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
•If this is your first time opening the Gmail app, touch Add another email address.
•
If you have been using Gmail
account
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other
information from your company's IT department.
.
with another account, touch
> Settings > Add
Switch account views
In the Gmail app, touch your profile icon, then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold
.
2.
Drag for each account to a blank space on your home screen.
Make it yours
Now that you're up and running (battery charged, contacts imported, accounts added), it's time
for fun:
•Set the wallpaper.
Page 19
Set up phone10
•Assign
•Find some games.
•Play some music.
•Start taking and sharing those selfies.
To protect your phone, be sure to:
•Set up a screen lock.
•In case you ever lose your phone, set up Find My Device and record your IMEI number.
You'll probably also want to:
•Set up your Bluetooth and Wi-Fi connections.
•If you use multiple languages, set them up so they appear on your keyboard.
•Set your schedule for Do Not Disturb , to automatically silence your phone when you don't
want to be interrupted.
Tip: If you’ve forgotten your new number, go to Settings
Phone number.
ringtones or photos to friends you call.
> System > About phone >
Page 20
Set up phone : Accessibility settings11
Visual assistance
Adjust colors if you’re color blind
1. Go to Settings
2.
Touch
3. Touch
Color correction is an experimental feature and might not work correctly everywhere on your
phone.
Color correction and turn Use color correction on
Correction mode and choose an option.
How you see colorsOption to choose
It’s difficult to tell violet from blue. Yellow and green
appear redder.
Colors aren’t bright. Red, orange, and yellow appear
greener.
It’s difficult to tell yellow and red from pink. Blue
appears greener.
> Accessibility.
.
Deuteranomaly (red-green)
Protanomaly (red-green)
Tritanomaly (blue-yellow)
Use magnification gestures and icon
You can magnify the screen by triple tapping it or by touching
To enable these gestures and add the icon:
1. Go to
2. Adjust settings as needed:
•
•
Then, use these gestures:
•
To zoom in/out, touch or triple-tap the screen.
•
To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move
around the screen, then lift your finger to zoom out.
•To scroll while zoomed in, drag two fingers across the screen.
Settings> Accessibility > Magnification.
To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on
To add , touch Magnify with button and turn it on .
by the navigation buttons.
.
Page 21
Set up phone : Accessibility settings12
•To adjust the zoom, pinch fingers together or apart.
You can't zoom in on the keyboard or the
Tip: You can also adjust font and display size.
buttons.
Hear or feel when you touch the screen
1. Go to
2. Do any of the following:
•To hear a tone when you dial a number, turn on Dial pad tones.
•To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•To hear a click when you touch something on the screen, turn on Touch sounds.
•To feel a vibration when you type on the keyboard, turn on Touch vibration.
•To hear a tone when your phone starts, turn on Power on sounds.
Settings > Sound > Advanced.
Hear notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds used to notify you of other events:
1. Go to Settings > Sound > Advanced.
2. To hear when your phone begins charging and reaches a full charge, turn Charging
sounds
on
.
Use TalkBack to read screens
Hear descriptions of everything you touch.
Enable TalkBack.
1. Go to Settings
2.
Touch TalkBack
3. Touch Settings and set the options you want.
When
•Touch an item. Your phone speaks the name.
TalkBack is on.
> Accessibility.
and turn Use service on
.
•Start typing. Your phone speaks each number or letter.
•Drag status bar down. Your phone speaks all of the notifications.
Page 22
Set up phone : Accessibility settings13
•Open a message, file, or book. Your phone reads the text out loud.
Change readout volume.
•
Press a Volume button to open volume settings, then use the
•Or, during voice readout, repeatedly press a Volume button.
Stop readout.
To pause or resume readout, press & hold both the Volume Up and Down buttons at the same
time for three seconds, until you hear confirmation that TalkBack is on or off. You can change
the accessibility feature associated with this shortcut.
Or, turn TalkBack off:
slider to adjust the level.
1. Go to
2.
Touch
Settings > Accessibility.
TalkBack and turn Use service off
More assistance
You can also:
•Use
•Dictate text for messages
voice commands
Hearing assistance
Use volume booster for speaker
1. Go to Settings
2. Touch Sound enhancement.
3.
Turn BesLoudness on
> Sound > Advanced.
.
.
Turn on video captions
1. Go to Settings
2.
Touch Captions
3. Specify options (language, text size, and style) for closed captioning.
> Accessibility.
and turn Use service on
.
Suppress background noise during calls
1.
Touch .
Page 23
Set up phone : Accessibility settings14
2.
Touch
3.
Turn Noise Reduction on
> Settings >
Accessibility.
.
Set up TTY device
Not all carriers support this feature.
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch >
3. Select a mode:
•TTY Full: Type and read text on your TTY device.
•TTY HCO
•TTY VCO: Speak into your phone and read text replies on your TTY.
4. Connect your phone and TTY with the audio cord that came with your TTY.
Settings > Accessibility > TTY mode.
: Type text on your TTY and listen to voice replies on your phone.
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access
switches or keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
lets you control the phone using external
•An external switch. USB or Bluetooth switch devices send keystroke signals to your
phone.
•An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices
by assigning one or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more
about connecting with Bluetooth.
Set up Switch Access
1. Go to Settings > Accessibility.
2. Touch Switch Access.
3.
Turn Use service on
.
Page 24
Set up phone : Accessibility settings15
4. Follow onscreen instructions to select:
•Number of switches
•Scanning options
•Switch assignments
To adjust
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
3. Adjust options.
Use
•To start scanning and highlighting items on the screen, press the assigned switch or key.
•To select a highlighted item, press the assigned switch or key, then press the switch or key
Switch Access later:
Switch Access
assigned to select options.
Use accessibility shortcuts
Use
Get quick access to an accessibility menu that gives you better control of your phone.
accessibility menu
To add the icon:
1. Go to
2. Touch Accessibility Menu.
3.
Turn Use service on
To use the menu:
1.
At the bottom of the screen, touch .
If you've set other
tools.
2. Choose an option from the menu.
Settings> Accessibility.
.
accessibility tools to use this icon, touch & hold it to switch between
Use Volume to control accessibility feature
You can use the Volume buttons to turn an accessibility feature of your choice ( TalkBack ,
Switch Access ) on or off.
To enable the shortcut:
Page 25
Set up phone : Accessibility settings16
1. Go to
2. Touch Volume key shortcut.
3.
Turn Use service on
4. To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.
Settings> Accessibility.
.
Page 26
Learn the basics17
About your home screen
You see the home screen when you turn on and unlock your phone.
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget
to the edge of an existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
1. Status bar:
network connections. Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or
frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4.
App list:
5. Favorites tray: Provides one touch access to your most-used apps from any home screen
page. Y
up from the bottom of the home screen.
6. Navigation bar: Use gestures to move between apps and screens. You can replace the bar
with the
7. Folder:
If you want an entirely new look and feel for your home screen, you can use a different
launcher. For a less drastic renovation, just change the wallpaper.
Displays the time and icons that tell you about your phone's battery and
Swipe
ou can customize which apps appear here. To open the list of all your apps, swipe
navigation icons instead.
Add folders to organize app shortcuts.
up from the bottom of the screen to see the list of all your apps.
Page 27
Learn the basics18
About your lock screen
The lock screen appears when you're using a screen lock and you turn on or wake your phone.
Tip: If you're using Moto Display, you'll see those notifications before you get to your lock
screen.
From the lock screen, you can:
•View
•Open your quick settings. Swipe down from top of screen.
•
•
•Go into Lockdown
You can customize your lock screen to:
•Control which notifications, if any, appear.
•Add your name or a short message.
and respond to notifications. Double touch one to open it.
Start a voice search. Swipe
Open the camera.
Swipe
. Temporarily turn off notifications and fingerprint unlocking.
right.
left.
Page 28
Learn the basics : New to Android?19
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
•
Use
•In addition to touching the screen to select items, you can use other gestures, such as
pinch to zoom.
to move between screens.
•The
•Your phone and apps send you notifications for things like new messages, calendar events,
To learn about these common tasks, touch one below:
•Answer a call.
•Make a call.
•Set an alarm.
•Turn the flashlight on/off.
•Listen to music.
If you’re looking for different instructions, touch
term.
icons at the top of your home screen tell you important stuff at a glance, like your
phone’s battery level and network connection, and whether you’ve missed a call.
and upcoming alarms. You’ll find notifications in several places, and can do a lot with them.
at the top of this page and type a search
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by
installing apps that suit your lifestyle. Go to
you be more productive, organized, informed, in touch, and entertained.
Play Store to explore free and paid apps that help
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So
set up some security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information
safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock
your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return”
message with some of your contact info so that, if your phone is lost, someone can to return it
to you. Learn how.
Page 29
Learn the basics : New to Android?20
Enable lost phone features. For peace of mind, check out Find My Device
need to remotely locate and lock or erase your phone.
, in case you ever
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to
explore your Settings to set ringtones, font sizes, data usage preferences, keyboard
preferences, and much more. It's a great way to learn many of your phone's capabilities while
customizing it to suit your needs.
In most apps you can touch
available to you there, too.
or for app-specific settings. Be sure to see what options are
Manage cellular data
Understand your data usage.
most of it. See which apps use large amounts of data and adjust their settings. If your phone is
using too much data, you can also stop accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use
that network connection instead of your carrier's network, saving your cellular data for when you
need it. Learn how to connect to Wi-Fi networks.
Keep an eye on your data usage and learn how to make the
Useful to know
Find phone info. To find your phone number, device name, and other information, go to
Settings > System > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to
navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if
you've gone off course. Tell it to set alarms, find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen.
Swipe
or with other photo sharing apps available from Play Store .
Store your stuff.
more storage space, use an SD card for photos, videos, and music. You can open stored items
in associated apps, like Photos to see your photos and videos. For even more storage space,
plus the ability to access your media and files from any internet-connected device (phone,
computer, tablet), use cloud storage. Your Google account includes free cloud storage on Drive,
which has its own app and is also available from the
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot
with your other devices that need internet access (for example, a laptop or tablet).
left. You can
You have several storage options. Store apps and content on your phone. For
automatically back up your photos and videos with your Google account
menu throughout other apps.
to share your internet connection
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a
blank or black screen, or doesn't respond to the Power button, you can reboot it. Press and hold
the Power button for 7 - 10 seconds. The phone will restart normally.
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Learn the basics : New to Android?21
Certain features, services, and applications are network or carrier dependent and may not be
available in all areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant.
Just set up “OK, Google”. Then ask for info or help with everyday tasks.
Apps:
•Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app
store. Apps aren't compatible between iPhone and Android. However, many developers
make iPhone and Android versions of their apps; if the app stores your data online, then
you can switch with little effort. Just download the Android version from Play Store and log
in.
•Keep on making video calls. Use the Duo app to make video calls with friends who have
iPhones or Android phones.
•Continue listening to podcasts. You can listen with the Play Music app. Or, there are lots of
podcast apps on Play Store - search for “podcast” in Play Store and download one of your
choice.
•Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger
screen and then install them on your phone from your computer.
Your home screen:
•On your old iPhone, your home screen was far left. Now, you start with one home screen
and can add more pages to the right as needed.
•Your old phone showed all apps on your home screen. With your new phone, you can put
shortcuts to your most important apps on your home screen for easy access. Or, find your
full list by swiping up from your favorites tray. This frees up room on your home screen for
widgets, making your new home much more lively.
•In addition to apps, Android has widgets that stream information to you. For example,
widgets can provide weather updates or upcoming calendar events.
•Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe
down to review. But on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app.
You can still do that. But now you've also got quick settings. Swipe down from the top of the
screen for easy access to toggles for airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated
your contacts to your phone, then you can see them from any device or computer by logging
into Gmail. Your Google account includes apps like Calendar and Drive that let you work well
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Learn the basics : New to Android?22
with others. And it has apps that let you play too - access your photos, videos, music from any
device when you log in with your Google account. Use Play Music to upload your iTunes library.
About your Google account
Benefits of your account
When you set up your phone, you
account before, this is more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any
computer or mobile device:
•Synchronize everything. Never lose your contacts. Associate them with your Google
account if you create them on your phone, and view them from Gmail on any computer or
by signing into your Google account on any phone. Create emails or calendar events on
your phone and view them on any computer. Access your browser bookmarks from any
device.
•Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it
without taking up space on your phone.
•Keep your stuff secure. Your account password secures it all and lets you access it from
anywhere.
added a Google account. If you haven't had a Google
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your
Google account - just enjoy the benefits of your secure, synchronized information. However,
you can:
•Control how frequently your phone syncs your information.
•Review and manage the information Google collects from you, such as search and
browsing history.
Learn about Google apps
Many Google apps, like Gmail , Chrome , Photos , and Maps are pre-loaded on your phone. To
learn about and download additional Google apps, read Google’s information.
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
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Learn the basics : New to Android?23
Status bar icons
About status icons
status bar at the top of the home screen contains icons that help you monitor your phone.
The
•On the left, icons tell you about apps, such as new messages or downloads. If you don't
know what one of these icons means, swipe the status bar down for details.
•On the right, icons tell you about your phone's battery level and network connections.
A dot means there are more icons to view. Drag down from the top of the screen to see all
icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
Icon Meaning
CALLS
Active call.
Missed call.
Speakerphone on.
Microphone muted.
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Learn the basics : New to Android?24
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is
also shown. For example,
1X, 2G, 3G, H, H+, 4G. A
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
or . Possible speeds, from slowest to fastest, are
vailable speeds depend on your carrier and your location.
Data Saver
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
is on, preventing apps from using background data.
CONNECTIVITY
Bluetooth on.
Trusted device
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
connected.
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Learn the basics : New to Android?25
Wireless display or adaptor connected.
Connected by USB cable
USB tethering enabled.
NFC enabled. Only some versions of this phone, sold in certain countries, support this
feature.
SYNC AND UPDATES
App updates are available for download from
App successfully installed from Play Store.
Email and calendar sync in progress.
.
Play Store.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
Song playing.
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Learn the basics : New to Android?26
DO NOT DISTURB
Do Not Disturb is on.
BATTERY
Battery fully charged.
Battery charging.
Battery low.
Phone is in Battery Saver
ALARM AND CALENDAR
Alarm
Upcoming calendar event.
EMAIL AND MESSAGING
New
New text message.
set.
Gmail message.
mode.
New voicemail.
Important alert.
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Learn the basics : New to Android?27
OTHER ICONS
More notifications available.
Screenshot is available.
Apps that you
Certain features, services, and applications are network or carrier dependent and may not be
available in all areas.
download might show other icons to alert you about their status.
Phone terms you should know
Airplane mode. A mode allowing access to a device’s non-wireless functions (e.g., music,
games, etc.), while disabling its wireless radio functions that are banned on airplanes during
flight.
app. Software that you can download for added functionality, such as games, email apps, bar
code scanners and more. Some apps are already on your phone, and more can be downloaded
from your phone's app store.
Bluetooth™. A short-range wireless technology you can use to connect a device to other
nearby Bluetooth-capable devices and accessories, such as headsets, speakers, printers, etc.
Use Bluetooth to make handsfree calls on a headset or in your car, listen to music on wireless
speakers, use a wireless mouse or keyboard, or print a document in another room. Set up
Bluetooth.
cellular network or mobile network. A network of radio-transmitting towers. You make calls
on your phone using radio waves sent between the phone and the network towers. You also
send data and access the Internet on this network. Carriers use different technologies to handle
these radio transmissions (GSM, CDMA, Edge, 3G, 4G, LTE, HSPA, iDEN).
data. Information sent or received from your phone other than calls and text messages. You
may use data when you access the internet, check your email, play games, use apps and more.
Background tasks, such as syncing or location services, may also use data.
data usage. The amount of data your phone uploads or downloads over a network in a given
period. Your phone uses your carrier's cellular network or over a Wi-Fi network. Depending on
your plan with your carrier, you may be charged additional fees when your data usage exceeds
your plan's monthly limits.
GPS. Global Positioning System. A global satellite-based system for determining precise
locations on Earth.With GPS, your phone becomes your navigator when you're driving and your
concierge when you're looking for a nearby meal, movie, or cup of coffee.
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Learn the basics : New to Android?28
mobile hotspot.
devices via Wi‑Fi. You can connect different devices to your hotspot, including notebooks,
netbooks, MP3 players, cameras, Smartphones, and portable gaming systems. The number of
devices that can connect at one time depends on your carrier and connection speed.
notification. An alert from your phone or an app on your phone. Your phone displays icons in
the status bar to notify you of new messages, calendar events and alarms. Icons can also
indicate ongoing status, such as connection to a Wi‑Fi network.
Play Store. Google's store where you can download apps, books, movies, and music. Choose
from an assortment of free books or apps; purchase from an even larger selection.
SD card. Secure Digital (SD) card. A small, high-capacity removable memory card used in
small, portable devices such as mobile phones, tablets, and digital cameras.
short cut. An icon you can add to your home screen that lets you quickly open an app. Create
short cuts for apps you use frequently.
SIM card. Subscriber Identity Module (SIM) card. A card that securely stores information your
carrier uses to authenticate your phone on the cellular network.
software update. An update to your phone's operating system that typically includes new
features and fixes reported problems. The update is wirelessly downloaded to your phone at no
additional cost to you.
A device or app that lets you share your mobile data connection with multiple
status bar. Thin bar at the top of your home screen that displays the time and icons that tell
you about your phone's battery and network connections. Apps display icons in the status bar to
alert you of events, such as new messages.
sync. The process of sharing the same information across multiple devices and websites.
Contacts, calendars and email are often synced through cloud services, so you can enter
information on one device and access it through another.
Visual Voice Mail. An app that lets you see a list of your voice mail messages and manage
them without having to dial into the traditional voice mail system. You can listen to, reply to,
erase, and archive your messages. You can also call back, text, and add new contacts.
widget. An element you can add to your home screen that gives you quick access to
information or frequent tasks. For example, widgets can provide weather updates, upcoming
calendar events. Many are preinstalled on your phone. Apps you download may also include
widgets.
Wi‑Fi. A short-range wireless technology that provides a high-speed internet connection to
wireless data devices. Many locations offer Wi-Fi connections, including airports, hotels,
restaurants and more. Using a Wi-Fi connection instead of your cellular network can help
reduce your cellular data usage. Some public Wi-Fi connections may not be secure. You should
only connect to those you trust and use some form of internet security on your devices. Set up
Wi-Fi.
Certain features, services, and applications are network or carrier dependent and may not be
available in all areas.
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Learn gestures
GestureDescription
Touch
Touch &
hold
Drag
Press with one finger and lift.
Result: Open something (app or email) or choose something (checkbox, icon).
It’s like clicking a mouse on a computer.
Press and wait before lifting one finger.
Result: Select something (app icon, text on a page) and see possible actions.
Try it: Touch & hold text on this page to see the copy feature.
Touch & hold an item and then, without lifting, slide your finger until you reach the
target position.
Result: Move elements on the screen; for example, change a toggle from ON to
OFF.
Try it: Drag an app shortcut or widget from one spot on your home screen to
another.
Swipe
Pinch out to
zoom
Quickly move one finger across the screen, without pausing when you first touch
(so you don’t drag instead).
Result: Switch between home screens or between tabs in an app. Or, move
quickly through a list.
Try it: Open the Phone app and swipe left/right to switch between tabs.
Put two fingers on the screen and then drag them apart.
Result: Zoom in to see larger version of photos and maps. Or, open expandable
notifications.
Try it: Open a photo and pinch out to zoom in on an area.
Tip: If you have visual impairments, you can enable additional magnification
gestures.
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Learn the basics : Get around30
Pinch in to
zoom
Put two fingers on the screen, far apart, and then drag them together.
Result: Zoom out to see smaller version of photos or maps. Or, close expandable
notifications.
Use navigation bar
Navigate with one finger
Use these gestures with the navigation bar to move between screens and apps.
•To see recently used apps, swipe up from the bottom of any screen. Touch one to enter the
app.
•To see all apps, drag up slowly from the bottom of any screen.
•
To switch between the two most recently used apps, swipe
•
To go back, touch .
right.
Use navigation icons
If you want the navigation icons at the bottom of the screen instead of :
1.
Settings
Then, use the icons at the bottom of your home screen:
takes you back one screen.
returns you to the home screen from any app.
lets you
lets you open an accessibility menu. Appears after you enable accessibility settings.
> System > Gestures > Swipe up on Home button
switch between recent apps.
Use quick settings
Open quick settings
Settings you adjust frequently, like Wi-Fi and Bluetooth, are “quick settings”, easy to get to from
any screen.
To see your first few quick settings, swipe down once from the top of your screen.
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Learn the basics : Get around31
To see all quick settings, swipe down again.
Adjust quick settings
Do one of the following:
•
Touch
•Touch & hold an icon to adjust related settings.
an icon to toggle the setting on
or off .
IconSetting
Wi-Fi
Bluetooth
Data Switch
Do Not Disturb
Flashlight
Auto-rotate
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Learn the basics : Get around32
Battery Saver
Mobile data
Airplane mode
Cast
Data Saver
Dim your screen at night.
Wi-Fi hotspot
SIM card
You can also slide to adjust screen
. Appears after you turn on Data Saver the first time.
Appears after you turn on Night Light the first time.
. Appears after you turn on hotspot the first time.
Open all settings
brightness.
To open the full list of all settings, do one of the following:
•
Open quick settings and touch
•
Or, open the
Settings app.
.
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Learn the basics : Get around33
Tip: You can search the Settings app to find what you need quickly. Just touch at the top
of the app and type your search term.
Customize quick settings
You can rearrange quick settings, putting your most used at the top. You can also add or
remove them.
1. Open quick settings.
2.
Touch .
3. Drag to add or remove one.
To return quick settings to its original state, touch > Reset.
Tip: You can also change the background color to be light or dark.
Wake or put screen to sleep
To save battery power, your screen automatically goes to sleep if you haven't used it for a while.
You can adjust the amount of time before your screen should sleep.
To wake sleeping screen:
•Press the Power button. If you've set up a screen lock, you need to unlock it.
•Your screen automatically wakes when you have an incoming call.
To put screen to sleep:
•Briefly press the Power button. When you set down your phone, it's good habit to do this.
You save a bit of battery and keep it secure with the screen lock.
•To keep your screen off and phone quiet when you don't want interruptions, like at night,
use Do Not Disturb settings.
Adjust volume
Volumes you can control
Your phone has independent settings for these volumes:
•Call
•Media (music, video, games)
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•Alarm
•Ringtone for incoming calls and notifications
Adjusting one volume won't affect the others, so you can crank up the tunes without making
incoming callers sound like they’re shouting.
Turn volume up or down
When you're on a call, press the Volume buttons to adjust the volume level of the other person
on the call.
When you're not on a call, press the Volume buttons to adjust the media volume.
To adjust other volumes at any time:
1. Press a Volume button.
2.
Touch
.
3. Slide to adjust the volume levels:
LevelSounds affected
Music, videos, games, and other media
Volume of the other person on a call
Phone calls, notifications
Alarm
Tip: To silence notifications and allow phone calls to ring, go to Settings
notification sound and select None.
> Sound > Default
Silence ringing phone
Press the Power or Volume Down button.
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Prevent phone from ringing
•To quickly switch to vibrate, press & hold the Power + Volume Up buttons until you feel a
vibration and see .
Want to silence your phone instead of vibrating? Go to Settings
Touch Prevent ringing > Press Power & Volume Up together > Mute.
•
To switch to silent
volume slider
•To automatically silence your phone during a certain time (e.g. every Tuesday from 11:00 to
noon), set up Do Not Disturb
.
or vibrate , press a Volume button, then touch above the
.
> System > Gestures.
Adjust accessibility volume
When TalkBack is on, to change the volume of spoken feedback:
1. Press a Volume button.
2.
Move the
slider.
Fix a problem
What's wrong?
•Phone isn't ringing
•People can't hear me on calls
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Learn the basics : Frequently used tools36
Turn flashlight on and off
To turn your flashlight on or off:
1. Open quick settings.
2.
Touch
or .
Use voice commands
Train launch phrase
1. Open
2. Turn on Access with Voice Match and follow the onscreen instructions to record your
the Google app, then touch More > Settings > Voice > Voice Match.
voice.
Speak a command
Not all languages support voice commands.
Tell your phone to call people, get directions, send messages, set alarms. The possibilities are
enormous.
1. From the home screen or when you've started a search, say “OK, Google.”
2. When the phone responds, say the command (for example, “Call Elise” or “Set alarm for 7
AM tomorrow”).
Tip:
To see a list of commands, say “Help.”
3. Some commands cause your phone to speak a response to you. To stop the phone from
speaking, touch
.
Fix a problem
If your phone isn't recognizing “OK, Google”
1. Open the Google app.
2. Touch More > Settings > Voice > Voice Match.
3. Touch Voice Match > Retrain voice model.
commands:
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Learn the basics : Frequently used tools37
Get turn-by-turn directions
Navigation and battery life
Navigation is one of the most power-intensive apps, so keep your phone plugged into a highquality car charger
intensive features).
, especially if you're streaming music and/or using Bluetooth (also power-
Use Directions
1. Before you hit the road, add a
directions to any destination you choose.
2. When you're ready to roll, just touch the widget, and your phone will talk you through the
directions.
Tip: Combine your Directions widgets into a folder on your home screen.
widget
Maps Directions widget to your home screen, and you'll have
Get directions to home or work
Get directions from anywhere to your home or work addresses with one touch by setting up a
task shortcut
1.
Touch & hold
2.
Drag to a blank space on your home screen.
3. If you haven't set your home or work address yet in Maps
onscreen instructions to add it.
for the Maps app:
.
, touch the shortcut and follow the
When you're ready to roll, just touch the shortcut, and your phone will talk you through the
directions.
Use voice commands to get directions
Tell your phone to provide directions to a destination:
1. Say your launch phrase.
2. Say “Navigate to [destination].”
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Learn the basics : Frequently used tools38
Use Time and Weather widget
Add widget to home screen
Put a clock on your home screen and get quick access to alarms, your calendar, and the
weather
1. Touch & hold the home screen.
.
2. Touch
3. Touch & hold the Time and Weather widget, then drag it to a home screen page.
Widgets.
Set or delete alarms
1. Touch the time.
2. Do one of the following:
•
To use an existing alarm, switch it on
•
To add a new alarm, touch and set the time and ringtone.
•
To delete an alarm, touch next to it, then touch .
3.
To control general alarm settings, like alarm volume and snooze duration, touch >
Settings
When an alarm is set,
.
shows in the status bar.
. Touch to view or edit its ringtone.
Manage cities for weather forecasts
Time and Weather widget displays current temperature for your location or for a city you
The
specify.
To display the temperature for your current location:
1. Do one of the following:
•Touch Add cities.
•
Or, touch the current temperature, then touch
2. Turn Current location
on.
> .
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Learn the basics : Frequently used tools39
Tip: To switch between Fahrenheit and Celsius, touch Temperature unit.
To see a forecast, touch the current temperature on the widget.
To add a city:
1. Do one of the following:
•If you haven't added locations yet, touch Add cities
•
Or, touch the current temperature, then touch
2. Touch
3.
Enter a city name or ZIP code, then touch
4. Touch the city to add.
To remove a city:
1. Touch the temperature.
2.
Touch
3.
Touch
Add new location.
.
Tip: To switch between forecasts for multiple cities, touch the temperature, then swipe
left or right.
Settings.
>
next to the city's name.
View your calendar
.
.
Touch the current date to open your calendar, where you can view or add upcoming events.
Manage time spent on your phone
Understand your habits
1. Go to
2. Review the chart to see:
•Time you spent using phone today
•Which apps you’ve had on screen and for how long
•How often you unlocked the phone today
•How many notifications you’ve gotten
Settings> Digital Wellbeing.
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Learn the basics : Frequently used tools40
3. For more information, touch a label on the chart. For example, to see your screen time for
the week, touch today’
s usage time.
Tip: To find
Digital Wellbeing as an app, turn on Show icon in the app list.
Limit daily time spent in an app
You can set a time for the maximum time you can use an app each day.
To set an app timer:
1. Go to Settings > Digital Wellbeing.
2. Touch the chart.
3.
Next to the app you want to limit, touch .
4. Set the total time that you can use the app per day.
When you reach your time limit in an app:
•The app closes.
•Its icon dims and no longer opens the app.
The app timer resets at midnight. To use the app before midnight, go to Settings > Digital
Wellbeing, touch the app in the chart, then delete the timer.
Make it easier to put your phone away
You can schedule changes to get ready for sleep.
1. Go to Settings
2. Turn on Use Wind Down.
3. Adjust start and end times if needed.
4. Set what your phone should do during this scheduled time:
•Remove screen colors (turn on Grayscale).
•Silence your phone (turn on Do Not Disturb ).
> Digital Wellbeing > Wind Down.
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Learn the basics : Work with text41
Use onscreen keyboard
Open, close, resize keyboard
To open the keyboard, just touch an area where you can enter text or numbers.
To close the keyboard so you can see other parts of the screen, touch
To make the keyboard larger, turn your phone horizontally. If your screen doesn’t rotate, check
auto-rotate setting.
your
Tip: If you
you're typing. T
installed other keyboards, you'll see
o switch to a different keyboard, touch
next to the navigation buttons when
.
.
Type special characters
Touch & hold a key to see related special characters. For example:
•Touch & hold .
•Touch & hold e to see é and 3.
Tip:
To insert a period followed by a space, touch the spacebar twice quickly.
to see other punctuation marks.
Capitalize letters
To type in ALL CAPS, touch twice, quickly, so you see . Touch it once more to turn ALL
CAPS of
To change capitalization of a word you've already typed:
•
•
f.
Select the word and touch
Select the word and touch twice to make it ALL CAPS.
to capitalize the first letter.
Use glide typing
You have two options for entering text: type one letter at a time (multi-touch typing) or slide your
finger through all the letters in a word using one continuous motion (glide typing). Start typing
either way and switch whenever you like.
When you're using glide typing, you can:
•Type a word.
•
Delete words. Drag left slowly from
finger to delete.
Drag your finger over the letters in the word.
to select a word or string of words, then lift your
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Learn the basics : Work with text42
•Enter apostrophes in common words. Drag through the letters and the apostrophe is
automatically inserted.
•Add a space.
word.
You can disable glide typing.
There's no need to use the space bar. Just lift your finger and start the next
Get suggestions
Use suggestions to type faster.
When you're typing, you'll see a list of suggested next words above the keys:
•Touch a word in the list to insert it in your text.
•
If you don’t like a suggested word, touch & hold it, then drag it to
You can
limit or turn suggestions off.
.
Spell check and auto correct
Misspelled words are automatically corrected as you type:
•
To undo a correction, touch
.
•To prevent that word from being auto-corrected again, add it to your dictionary by touching
the word in the list of suggestions above the keys.
If auto-correction is
1. After you're done typing, review your text; misspelled words (and words not in your
dictionary) are underlined.
2. Touch an underlined word:
•If the word is spelled correctly, touch it in the suggestion bar.
•If the word is misspelled, select the correct word in the suggestion bar or type the
correction.
turned off, you can still check spelling:
Type in multiple languages
If you have added multiple languages as a system language in your phone settings, keyboards
and text suggestion are available for those languages:
•When using a keyboard language other than your primary system language, available
keyboard languages are shown on the spacebar.
•
To toggle between languages, touch
•
To see a list of available keyboards, touch & hold or the spacebar.
.
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Learn the basics : Work with text43
You can
add keyboards for other languages.
Cut, copy, paste text
You can select and copy text from web pages and messages.
1. To select text, touch & hold a word.
2. Touch Copy, Cut, Share, or:
•
Select more text. Drag the sliders
•
Select all text in message you're composing. Touch > Select all.
•Get information about selected text. Touch Web Search.
•
Translate selected text.
Google
3. To paste text, touch to insert at the cursor or select a block of text to replace. Then touch
Paste.
Translate app.)
Touch
> Translate. (If you don't see this option, install the
.
Tips:
•In some apps, you need to double-tap a word to select it (instead of touching & holding
it).
•When you use Copy
overwriting previous text in the clipboard. If you want to save and manage everything
you copy into the clipboard, search for “clipboard manager” in Play Store to select and
download an app.
, the text is copied to the clipboard in your phone's memory,
Use voice typing
Enable keyboard mic for dictation
If you don't see
1. Go to
2. Touch Virtual keyboard > Gboard.
Settings> System > Languages & input.
on your keyboard:
3.
Touch
Preferences and turn Voice input key on
Dictate text
1. Touch a text field to show the
.
onscreen keyboard.
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Learn the basics : Work with text44
2.
Touch
3. Speak what you want to type:
•Speak naturally but clearly. There's no need to shout or hold the phone close to your
on the onscreen keyboard.
mouth.
•To include punctuation, say “comma,”
•
To pause or restart, touch
•
To delete a word, touch .
.
“period,” “question mark,” or “exclamation point.”
Fill in forms automatically
Don’t retype your personal information again and again. Save it securely, then with just one
touch, fill in passwords, addresses, credit cards, and other information saved to your Google
account.
To set it up:
1. Go to Settings > System > Languages & input.
2. Touch Advanced > Autofill service.
3.
Select
4.
Touch >
Google, then touch
CONTINUE.
.
5. Touch categories to review and edit personal information, addresses, credit cards, and
passwords.
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Personalize your phone : Home screen45
Change wallpaper
You can change the background image on your home screen or lock screen. Use your own
photos, images that came on your phone, or images from an online category.
Tip: If your battery is low, temporarily change animated wallpaper to a static image to save
power
1. Touch & hold a blank area on your home screen, then touch Wallpapers.
2. Touch a wallpaper or photo to use.
3. Touch Set wallpaper.
4. Select whether you want to use the wallpaper on your home screen, lock screen, or both.
.
Customize your Favorites tray
The Favorites tray at the bottom of the home screen gives you one-touch access to your mostused applications. You can customize these app shortcuts.
To change the app shortcuts:
1. Touch & hold one of the app shortcuts, then drag it up and drop it on Remove
2. Swipe up from the bottom of the home screen to open your app list.
3. Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot
in your tray.
Tip: You can also use
folders in your Favorites tray.
.
Add widgets, shortcuts, or folders
Add widgets
Widgets stream information, giving some of an app’s functionality without opening the app. For
example, the Calendar widget shows your daily agenda and gives you one-touch access to
your full calendar
.
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Personalize your phone : Home screen46
To add a widget:
1. Touch & hold the home screen.
2. Touch
Widgets are listed under their related apps.
3. Touch & hold a widget to add it.
You can make some widgets larger to view more content:
1. Touch & hold the widget until it's highlighted.
2. Release it to see an outline.
3. Drag a corner or side to resize.
Widgets.
Add app shortcuts
1. Swipe up from the bottom of the home screen to open your app list.
2. Touch & hold the app you want.
3. Drag the app or one of its actions to an empty spot on your home screen. Or, drag it to the
edge of the screen and drop it onto a new home screen panel.
Add task shortcuts
Many apps icons include shortcuts to common tasks, so you don’t have to open and navigate
the app.
1. Touch & hold an app icon to see available task shortcuts.
2. Do one of the following:
•To perform the task, touch it.
•
To create a shortcut for that task, drag
Here are examples of task shortcuts for various apps. Not all apps include task shortcuts.
AppTask shortcuts
Gmail
•Compose new email
•Open to specific account
to an empty space on your homescreen.
Maps
•Navigate to Work
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Personalize your phone : Home screen47
•Navigate to Home
YouTube
Chrome
Calendar
Messages
•Search
•Subscriptions
•Trending
•New incognito tab
•New tab
•New reminder
•New event
•Open most recent conversation
•New conversation
Clock
Settings
•Start screen saver
•Start stopwatch
•Create new timer
•Create new alarm
•Battery
•Data usage
•Wi-Fi
Add web page shortcuts
1. Open
2. Navigate to the web page.
3.
the Chrome app.
Touch
> Add to Home screen
.
4. Edit the name if desired.
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Personalize your phone : Home screen48
5. Touch
6. Do one of the following:
•Touch & hold the icon to drag it where you want on the home screen.
•Touch Add automatically.
ADD.
Add folders
Folders organize your shortcuts.
1. Touch & hold an app shortcut on your home screen.
2. Drag it onto another to group them together, then release when a circle forms around them:
Then you can:
•Add more apps.
•Use an app in the folder. Open the folder and touch the app's icon.
•Name the folder. Open the folder, then touch its name and type a new name.
•Remove an app from the folder. Open the folder and drag the app icon onto the home
screen, or drag it up and drop it on Remove.
•Delete the folder. Touch & hold the folder, then drag it to Remove.
Drag app icons onto the circle from your home screen or app tray.
Fix a problem
If you’re having problems, try these troubleshooting steps.
Remove widgets, shortcuts, or folders
To remove widgets or shortcuts from your home screen:
1. Touch & hold it until it vibrates.
2. Drag it up and drop it on Remove.
To select a totally new user interface for your home screen, download a different launcher.
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Personalize your phone : Home screen49
Remake your home screen with launchers
Get different launcher
Totally changing the look and feel of your home screen is easy to do. Just select and download
a new launcher app. Switch back to the standard look and feel at any time. Launchers
frequently include new sets of wallpapers, new gestures for interacting with your phone, and
customizable elements for your home screen.
1. Search for
2. Read through the choices and download the one (or more) that you want.
3. To start using it, open the app or follow the onscreen instructions after downloading it.
“launcher” in Play Store .
Switch between launchers
1. Go to Settings > Apps & notifications.
2. Touch Default apps > Home app.
Or, touch Advanced > Default apps > Home app.
3. Select the launcher you want to use.
4.
To adjust its settings, touch
.
Delete launchers
You can only delete launchers that you installed.
Touch & hold the launcher's app icon, then touch >
Uninstall.
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Personalize your phone : Lock screen50
Use a screen saver
Set up screen saver
While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show
f your pics, or more.
of
1. Go to Settings > Display > Advanced.
2. Touch Screen saver.
3. Do any of the following:
•To change screen savers, touch Current screen saver, then select one. To set
options for that screen saver, touch
•To preview your selection, touch Start now. Touch the screen anywhere (unlock if
necessary) to return to settings.
.
•To adjust when the screen saver starts (while docked, charging, or either), touch When
to start
.
Start screen saver
The screen saver automatically starts when you connect your phone to a dock or charger and
the screen goes to sleep.
To exit the screen saver and return to your home or lock screen:
•Press the Power button.
•
Or, touch
To manually start your screen saver any time, go to Settingssaver and touch Start now.
, , or .
> Display > Advanced > Screen
Turn off screen saver
To prevent the screen saver from starting automatically:
1. Go to Settings > Display > Advanced.
2. Touch Screen saver > When to start > Never.
Add screen savers
Search for “Screen saver” in Play Store for apps that give you more.
After you install an app, you can select the new ones in Settings > Display > Advanced >
Screen saver.
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Personalize your phone : Lock screen51
Set screen lock
Screen lock options
When you set a screen lock, each time you turn on your phone or wake the screen, you’ll be
asked to unlock your phone.
No lock:
•None
•
Lock:
•Pattern
•PIN: Enter a four to sixteen digit numeric code. Longer PINs are more secure.
•Password: Enter four to sixteen letters, digits, or symbols for the password. A long, strong
When you’re using any of the 3 locks, you can set your phone to automatically unlock in certain
conditions.
: This gives no protection, but you can quickly access your home screen.
Swipe: Swipe
: Draw a pattern on a grid.
password is the most secure option.
up. This prevents accidental dialing but doesn't secure the phone.
Set or change screen lock
1. Go to Settings > Security & location.
2. Touch Screen lock and select the type of lock you want.
Some lock options aren't available if you added a VPN or a work (corporate) email account
to your phone.
Hide your password or pattern
You can hide your password or pattern to prevent others from viewing it when you unlock your
screen.
For passwords:
1. Go to Settings > Security & location > Advanced.
2.
Turn Show passwords off
For patterns:
1. Go to
2.
Touch
3.
Turn Make pattern visible off .
Settings> Security & location.
.
.
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Personalize your phone : Lock screen52
Quickly tighten lock screen security
Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep
your phone secure and minimize when you need to enter your PIN, pattern, or password. But
sometimes you need to trade convenience for more security
and prevent lock screen notifications.
To set it up:
1. Go to Settings > Security & location > Lock screen preferences.
2.
Turn
Show lockdown option on
To use it:
1. Touch & hold the Power button.
.
. You can temporarily tighten locks
2. Touch
Your fingerprint sensor and automatic unlock settings are disabled and notifications won’t
be displayed on your lock screen.
3. To exit Lockdown, unlock your phone with your PIN, pattern, or password.
Lockdown.
Unlock your screen automatically
If you're using a PIN, password, or pattern, you can:
•Stay unlocked when connected to a device, like your car audio system.
•Stay unlocked at a specific location.
•Stay unlocked when holding or carrying your phone.
•Unlock with your face.
•Unlock with your voice.
Tips:
•You can swipe up from anywhere on the screen when unlocking. You don't need to
touch the
•Some of these options aren't available if you added a VPN or a work (corporate) email
account to your phone.
icon.
Fix a problem
If you forgot your PIN, pattern, or password, try these troubleshooting steps.
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Personalize your phone : Lock screen53
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
Tip: Don't put your mobile number as your contact info unless you can access your
voicemail from another device.
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Personalize your phone : Sounds54
Set ringtones
Change default call ringtone
1. Go to
2. Touch Phone ringtone.
3. Do one of the following:
•Select a ringtone from the list.
•To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then
•For silence, touch
Settings> Sound.
touch
> Audio and select the song stored on your phone.
None at the top of the list.
Vibrate phone for calls
You can set the phone to vibrate when it rings for calls.
To extend battery life, turn vibrate off.
1. Go to Settings > Sound.
2.
Turn
Also vibrate for calls on
or off .
Set call ringtone for a contact
You can choose a unique ringtone for calls from specific people so you'll know instantly who's
calling.
1.
Open the
2. Touch the contact's name.
3.
Touch
4. Do one of the following:
•Select a ringtone from the list.
•To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then
•For silence, touch
>
touch
Contacts app.
Set ringtone.
> Audio and select the song stored on your phone.
None at the top of the list.
Set ringtone for app notifications
You can set a default sound for notifications from apps including messaging and email. You can
also set a unique ringtone for notifications from specific apps. Learn how.
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Personalize your phone : Sounds55
Tip: To change your
alarm sound, open the Clock app and touch
. Then touch .
Get more ringtones
Although your phone comes with lots of ringtones, you can get more:
•Search for “ringtones” in Play Store
•Search for “ringtone maker” in Play Store and install an app that lets you create custom
ringtones. Open the app and use it to select entire songs or portions of songs.
•If you have songs that are .mp3 files stored on your computer, connect your phone and
computer with a USB cable, then copy the song to your phone.
and install an app that provide ringtones.
Fix a problem
If you’re not hearing your ringtones, look for
Not Disturb
mode. Open quick settings and touch
in your status bar, which means you're in Do
to turn Do Not Disturb off.
Avoid interruptions with Do Not Disturb
Turn Do Not Disturb mode on or off
When you're busy, use Do Not Disturb to silence your phone. You can mute sounds, stop
vibration, and block visual disturbances.
To turn it on or off:
•
To block interruptions, open quick settings and touch
when Do Not Disturb is on.
•
To turn Do Not Disturb off, open
Change
Pick how long Do Not Disturb should stay on, when you turn it on in quick settings.
1.
Open quick settings
2. Touch Duration
Do Not Disturb duration
, then touch & hold
.
quick settings and touch
.
. You'll see in the status bar
.
3. Choose one:
•To keep it on indefinitely, touch Until you turn off.
•To select a duration, touch For 1 hour, then touch + or - to adjust the time.
•To choose each time, touch Ask every time.
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Allow exceptions in Do Not Disturb mode
When Do Not Disturb is on, incoming calls, messages, and calendar events or reminders are
muted. Y
Calls.
1.
2. To pick whose calls get through, touch Calls and then:
ou can allow exceptions.
Open
quick settings, then touch & hold
.
•Touch
from starred contacts only, or none.
•To let calls through from repeat callers (the same person calling a second time within
15 minutes), turn Allow repeat callers on
Text messages.
1.
Open
2. To pick whose text messages get through, touch Messages, events & reminders > Allow
messages and then choose all, contacts only, starred contacts only, or none.
Calendar events and reminders.
1.
Open
2. To allow notifications for calendar events and reminders to get through, touch Messages,
events & reminders and turn them on .
Alarms.
1.
Open
Allow calls and choose whether to allow calls from anyone, from contacts only,
.
quick settings, then touch & hold
quick settings, then touch & hold
quick settings, then touch & hold
.
.
.
2.
To allow alarms to sound, touch Sound & vibration and check that
Alarms is on
Stop visual disturbances in Do Not Disturb mode
When your phone is in Do Not Disturb mode, you can prevent silenced notifications from:
•Turning the screen on when it's off
•Peeking or popping up when your screen is on
•Showing notification dots, status bar icons, or updating the notification list
To block these disturbances:
1.
Open
2. Touch Notifications.
3. Do one of the following:
quick settings, then touch & hold
.
.
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Personalize your phone : Sounds57
•To block all visual notifications, touch No visuals or sound from notifications.
Automatically silence phone during set days and times
You can create a schedule for when your phone should automatically switch into and out of Do
Not Disturb mode.
1.
Open quick settings
2. Touch Turn on automatically.
3. Use rules to set the schedule:
•To use an existing rule, touch its name, like Sleeping. Turn Use rule on and adjust
times or settings as needed.
•To create a new rule, touch Add rule. Touch Time, then enter a name and touch OK
Specify its days, start and end times, and level of silence.
To stop your phone from automatically silencing, go to Settings > Sound > Do Not Disturb.
Select the rule and turn it off or touch
, then touch & hold
to delete it.
.
.
Automatically silence phone during calendar events
Your phone can automatically switch into and out of Do Not Disturb mode for all scheduled
events in calendars that you specify
1.
Open quick settings, then touch & hold
2. Touch Turn on automatically.
3. Do one of the following:
•To use an existing rule, turn it on.
•To create a new rule, touch Add rule. Touch Event rule, then enter a rule name and
touch OK.
4. Adjust options to select the calendar to use and your reply status.
To stop your phone from automatically silencing, go to Settings > Sound
then select the rule and turn it off or touch
.
.
> Do Not Disturb,
to delete it.
Silence power on sound
If you don’t want your phone to make a sound when it powers up:
1. Go to Settings > Sound > Advanced.
2.
Turn Power on sounds off
.
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Personalize your phone : Sounds58
You can't adjust the volume level for this sound.
Stop phone from speaking
Some voice commands (like “What's up?” and “What is the current weather?”) cause your
phone to speak in response.
To stop the phone from speaking temporarily, touch
To prevent your phone from speaking:
1. Open
2. Touch More > Settings.
3. Touch Voice.
4. Turn off Spoken results.
the Google app.
.
Turn off charging sounds
If you don’t want your phone to make a sound when it comes in contact with a charger:
1. Go to Settings > Sound > Advanced.
2. Turn off Charging sounds.
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Apps59
About your apps
Open an app
Swipe up from the bottom of your home screen, then touch the app to open.
Pre-loaded apps
The following apps are pre-loaded on your phone. Don’t want some? Delete or disable them.
IconAppDescription
CalculatorMake some quick calculations.
Calendar Keep track of your upcoming events, get automatic reminders on
your phone, and coordinate with others by sharing calendars.
CameraCapture
Chrome Browse the web. Access your browser bookmarks from any
device, and sync tabs with your computer or Android devices.
ClockSet
ContactsOrganize and connect with your contacts. Assign ringtones to
people.
photos or videos. Scan QR codes and barcodes.
alarms. Use a timer or stopwatch.
DocsCreate, edit, and collaborate with others on documents.
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Apps60
DriveStore and synchronize your files on Google's cloud, then access
them anywhere you have an internet connection. Create and
share spreadsheets, documents, and presentations. Scan
documents and share or print them.
Duo Make video call with your friends across Android and iOS.
FilesBrowse and manage files and folders stored on your device or SD
card.
FM Radio Listen to FM radio stations.
Gmail Compose, send, view, or search your email from your phone or
computer
GoogleSearch
including privacy.
Google PayPay with your phone in-store or online, and send cash using this
secure digital wallet.
MapsFind your destination, explore locations.
.
the web, see your updates, and adjust Google settings,
Messages Send and receive text messages.
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Apps61
NewsSee headlines, weather, and information on your favorite topics
and locations.
PhoneMake calls.
Photos Manage photos and upload them automatically to your private
album.
Play Movies & TVGet movies and TV shows for instant viewing from Play Store.
Play MusicListen
streamed). Shop for new music. Create playlists, listen anywhere.
Play StoreGet apps
and movies and access them from your computer or any Android
device.
Settings Customize your phone settings.
SheetsCreate, edit, and collaborate with others on spreadsheets.
SlidesCreate, edit, collaborate with others, and play presentations.
to your music collection (stored on your phone or
for your phone, as well as books, magazines, music,
YouTubeFind, view, and upload videos to the web.
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Apps62
Get more apps
Don’t see what you need? Download more apps.
Tip: Swipe up
Store where you can install with one touch.
and touch
Search apps. Type the missing app's name to go to Play
Get help for an app
1. Open the app.
2.
Touch or .
3. Look for
Help or Settings > Help.
Switch between recent apps
1.
Touch
Or, if you're using the
2. Do any of the following:
•Touch any app screen to return to it.
•Swipe left or right to see more apps.
to see your recently used apps.
navigation bar, swipe up on
.
•Swipe an app up to remove it from the list.
•To clear the list, swipe all the way right and touch Clear all.
Tips:
•
Touch
navigation bar, swipe right on .)
•Use two apps at once with split screen.
twice to switch between your two most recently used apps. (If you're using the
Close apps
To get out of an app, touch to return to your home screen. Or, touch if you're using
the navigation bar.
You don't need to close apps. Android manages the memory and battery that apps use, so you
don't need to worry about leaving apps open.
To remove apps from your recently used list:
1.
Touch .
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Apps63
2. Do one of the following:
•To remove one app, swipe up to remove it from the list.
•To remove all apps, swipe right to the end of the list and touch Clear all.
Tips for using apps
•You can
•You can print from many apps.
•Copy and paste text between apps with the clipboard.
•To organize apps into groups on your home screen, use folders.
•Touch & hold an app's icon to see task shortcuts, if any. Touch a task to perform it. Or, drag
to your home screen to create a shortcut for that task.
•
Want to turn the flashlight on or off? Use
•If you’re having problems with an app, try these troubleshooting steps.
change the background color of your app list to be light or dark.
quick settings (
or ). No app required.
Use two apps at once
Use split screen view
1. Open the first app.
2.
Swipe
3.
In the recent list, touch the app's icon, at the top of the app's preview, to see and .
Be sure to touch the app's icon instead of the preview, which opens the app.
4.
Touch
5. Select the second app to use.
up to see recent apps.
Split screen.
Exit split screen view
Drag the black divider all the way up or down.
Use
With some apps, you can watch video in a small, movable frame while you do other things. Use
it when navigating with Google Maps
1.
Picture-in-picture
, too.
When you’re playing a video or navigating with Maps
The video (or navigation) shrinks.
, touch
.
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Apps64
2. You can drag the video (or navigation) anywhere on the screen.
•To return it to full size, touch it twice.
•
To close it, drag it to the bottom of the screen. Or, touch it, then touch
•
To turn off Picture-in-picture for the app in use, touch it, then touch and turn Allow picture-in-picture off .
To see all apps that support Picture-in-picture:
.
1. Go to
2. Touch Advanced > Special app access > Picture-in-picture.
3.
To turn off
Settings> Apps & notifications.
Picture-in-picture for an app, touch it and turn Allow picture-in-picture off
View notifications
Find your notifications
Notifications alert you about things like new messages, calendar events, and alarms.
You see notifications:
•On your
•When you swipe the status bar down on any screen
lock screen
.
•When you touch & hold an app icon that shows a notification dot
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Apps65
If you receive multiple notifications from an app, they're bundled together. Swipe down to view
more details.
Some important notifications pop up briefly over your current app so that you can take action.
For example, a notification for an incoming call might appear while you're watching a video, so
that you can answer or dismiss the call.
What you can do with notifications
•Respond from a notification. Many notifications include actions at the bottom that let you
complete common tasks without opening the full app. If you have several notifications,
these actions are hidden. When you see
•Open the app that sent the notification Swipe down from the top of the screen and touch
the notification to open the app. From your lock screen, touch the notification twice and
enter your PIN, pattern, or password to unlock your screen and open the app.
, touch it to reveal actions.
•
Snooze a notification. Swipe left or right slowly. Then touch and select a duration to
snooze notifications.
•Dismiss a notification. Swipe it sideways.
•Clear all notifications. Swipe to the end of your notifications and touch Clear all. Some
notifications, like voicemails, require an action and cannot be dismissed.
Control your notifications
Use Do Not Disturb to silence all notifications when you don’t want interruptions.
You can also customize notifications, controlling the notification sound, which apps send
notifications, how notifications show on your lock screen.
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Apps : Manage your apps66
Install or update apps
Get apps from Google Play Store
Need a voice recorder, notepad, or compass? You can download more apps, in addition to pre-
loaded apps on your phone.
To download apps:
1. Open the
2. Browse by category or search.
3. Touch an item to see a description, read reviews, and download it.
You'll see
Tips:
•
To view Play Store apps you've installed on this phone, touch
ouch LIBRARY to see apps you've installed on other devices using the same Google
T
account.
•
To prevent accidental or unwanted purchases, touch
authentication for purchases.
Play Store app.
in the status bar when the app has downloaded and installed successfully.
> My apps & games.
> Settings > Require
Get apps from other sources
Before downloading, do some research: check the app's rating and read lots of comments.
To download apps:
1. Open
2. Touch the download notification to install the app. Or, open the Files app to install it later.
3. When installing the app, be sure to review what information the app will access. If you don’t
Update
Updating your apps gives you the latest features and improves security and stability. For best
performance, apps are set to update automatically
the Chrome app and go to the appropriate site to download the app.
If you see a warning, touch OK to continue.
You'll see
want the app to access this information, cancel the installation. For example, if you're
installing an app that makes a shopping list, the app should not require access to your
contacts.
in the status bar when the download completes.
Play Store apps automatically
.
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Apps : Manage your apps67
If an app changes the information it wants to access on your phone, you will receive a
notification to update the app manually and will be required to review and accept the new
permissions.
To control when your apps are automatically updated:
1. Open the Play Store app.
2.
Touch
Settings.
>
3. Touch
4. Select whether apps should:
•Auto-update over any network
•Auto-update only over Wi-Fi - save data charges on your cellular plan
Update
1. Open
2.
Touch
3. On the
its name.
4. Read the summary of what changed, then swipe down to review any changes to
permission details, what information on your phone the app can access. If you agree, touch
Update.
Auto-update apps.
Play Store apps manually
the Play Store app.
My apps & games.
>
UPDATES tab, touch Update all, or to update a specific app, touch Update next to
Turn off Play Store auto-updates
To stop a specific app from updating automatically:
1. Open the Play Store app.
2.
Touch
3. Touch the INSTALLED
4.
Touch
To stop all apps from updating automatically:
1. Open
2.
3. Touch
the Play Store app.
Touch
My apps & games.
>
tab, then touch the app's name.
and turn off
Settings.
>
Auto-update apps > Don't auto-update apps.
Enable auto update.
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Apps : Manage your apps68
Restore
If you
infrequently, such as a flight tracker? Delete them and easily reinstall when needed.
1. Open the Play Store app.
2.
Touch
3. Touch the LIBRARY
4. Next to the app name, touch INSTALL.
5.
If you have multiple Google accounts, touch
the other account and repeat the process to restore apps downloaded in that account.
Play Store apps
uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use
My apps & games.
>
tab for a list of every app you’ve downloaded.
and next to your account touch . Select
Manage or delete apps
Organize apps
To organize apps into groups on your home screen, use folders
.
Control app permissions
The first time you use an app, and sometimes when you install or update it, you are asked to
grant the app permission to access certain data and phone features. You can adjust these
permissions any time.
To adjust permissions by app:
1.
Touch & hold the app icon, then touch
2. Touch
3. Turn each permission on or off as needed.
You can also review each feature and adjust which apps have permission.
Permissions.
Tip: To see how the app uses each permission, touch
.
> All permissions.
Allow apps to run in background
Performance Optimization boosts the app you’re using by restricting other apps from running in
the background, which may cause some notifications to be postponed or not delivered.
To allow apps to run in the background, you can turn on exceptions:
1. Go to
Settings> Performance Optimization.
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Apps : Manage your apps69
2.
For apps you want to run in the background, turn it on
.
Note:
data, turn it off.
If you notice an app you’ve allowed to run in the background consumes too much
Use safe mode
Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by a
third-party app. Use safe mode to start your phone with only the original software and apps. If
the issues go away in safe mode, the problem is probably from a third-party app you
downloaded.
To reboot in safe mode:
1. Press & hold the Power button.
2. Touch & hold Power off. Then touch OK to restart in safe mode.
When it restarts, you'll see Safe mode across the bottom of the home screen and widgets
will be disabled.
3. Use your phone and see if the problem has gone away. Remember, you won’t be able to
use any downloaded apps.
If the problem goes away:
1. To exit safe mode, restart your phone.
2. One by one, uninstall recently downloaded apps. After each removal, restart your phone.
See whether removing that app solved the problem.
3. Once you delete the problematic app, you can restore
testing.
If the problem doesn't go away: Try these troubleshooting steps for phone performance
issues.
the other apps you removed during
Clear app's cache or data
Clearing the cache and data can free up phone memory, improve performance, and fix some
problems with apps and web pages.
1.
Touch & hold the app icon, then touch
2. Do one of the following:
•To free up space by removing temporary files, touch Storage >
time, the cache builds up again, so repeat if a problem occurs.
.
Clear cache. Over
•If problems still occur, then delete all data saved in the app by touching Storage >
Clear storage. Be careful - there’s no way to undo this.
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Apps : Manage your apps70
Force stop apps
Force stop an app only if it seems to be causing a problem. To completely shut down an app,
including any background services:
1.
Touch & hold the app icon, then touch .
2. Touch
Force stop.
Delete apps you installed
You can delete (uninstall) apps that you downloaded. For many pre-loaded apps, you can
disable but not delete them.
1. Touch & hold the app's icon.
2. Do one of the following:
•
Drag the icon up and drop it on
•
If you don't see a delete option, touch & hold the app icon, then touch > Disable.
. This removes the app and frees storage space.
Delete apps installed by others
If you are the
installed. Although their apps don’t appear in your app tray or on your home screen, they do
reduce available storage space.
1. Go to Settings > Apps & notifications > App info.
owner of the phone and share it with users or guests, you can uninstall apps they
Apps installed by others show the message Not installed for this user.
4. If you have multiple Google accounts, touch Account to select an account.
Back up to Google Drive.
Protect against harmful apps
Scan phone for harmful apps
Play Protect helps keep your phone secure by automatically scanning your phone to check for
potentially harmful apps.
Play Protect finds a potentially harmful app, it stops the app from running and warns you so
If
you can uninstall it.
To see the results or to rescan:
1. Open the Play Store app.
2.
Touch
3. Do any of the following:
My apps & games.
>
•
To see the results of latest scan, on the UPDATES, look at the message next to
•
To rescan your phone, touch .
.
If your phone seems slow
If you’ve scanned your phone to confirm there aren’t any potentially harmful apps but your
phone seems slow
, try these troubleshooting steps.
Pin your screen
Turn on screen pinning
Use screen pinning to keep the current screen or app in view until you unpin it. For example,
you can pin a game and your child cannot navigate anywhere else on your phone.
You can set up a pattern, PIN, or password required to unpin the screen.
3. By default, you must always enter your pattern, PIN, or password when unpinning a
screen. If you don't want this security before accessing your other phone screens, turn this
option off.
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Apps : Manage your apps72
Pin a screen
1. Make sure you've
2. Open an app and go to the screen you want to pin.
3.
Touch
4. Touch the icon of what you want to pin.
5.
Touch .
.
turned on screen pinning.
Unpin a screen
1.
Touch & hold and at the same time.
2. If you required a pattern, PIN, or password when you turned on pinning, enter it to unlock
the phone.
Page 82
Apps : Search and web browser73
Search the web
Search with the widget
To type your search term:
1. Touch the Search widget.
2. Start typing a search term.
As you type, suggested terms appear.
3. Touch a suggestion to search for it.
Search from anywhere
You don't have to leave your current app to search for the info you need. Use Google Assistant
from any screen to get search results and options for your next action.
To search:
1. Say “OK, Google” or
Or touch & hold
2. Tell the assistant what you're looking for. For example, search for a local restaurant by
saying “Find [restaurant name].”
3. Below the search result, touch options for related actions: make a call, get directions, read
reviews, and more.
For more help with Google Assistant
“Hey, Google”. (Be sure you've set up the launch phrase.)
.
, read Google's support information.
Search from Gboard
When you're typing with the onscreen keyboard:
1.
Touch
2. Start typing a term in the search bar.
3. Touch a result to share its link, or touch one of the additional suggested searches for more
information.
If you don't see on your keyboard:
1. Go to
2. Touch Gboard > Search.
above the keys.
Settings> System > Languages & input > Virtual keyboard.
Page 83
Apps : Search and web browser74
3.
Turn
Show "Search and more" button on
.
Search for nearby phone numbers
To find and call a nearby business:
1.
Open the
2.
Touch
3. Say or type the name of place to call, or a search term about the place (for example,
“restaurant”).
You’ll see a list of nearby search results.
4. Touch the place to dial its number.
If it doesn't work:
•Make sure
•
Touch
Phone app.
.
Location is enabled.
> >
Settings and turn Nearby places on.
Delete Google search history
Read
Google's help for instructions.
Use search engine other than Google
To use a search engine other than Google:
1. Search for “search engine” in Play Store and install one of the apps.
2. Open that app to search.
3. Optionally:
•Delete the Google search widget from your home screen. If you can’t delete it, use a
different launcher for your home screen that doesn’t include the widget.
•Install a browser to replace Chrome and make it your default browser.
•Turn off Google’s collection of your information.
Search your phone
Search contents of your phone
1. Touch the Search widget.
Page 84
Apps : Search and web browser75
2. Enter a search term.
3.
On the search results page, under
If you're not seeing results:
, swipe left and change ALL to PERSONAL.
1. Open the
2. Touch More > Settings.
3. Touch General > Personal results.
4. Make sure that everything you want to include in your searches is checked.
Google app.
Find an app
1. Swipe up from the bottom of the home screen to open your app list.
2.
Touch
3. Type the app's name.
4. If the app is on your phone, touch its icon to open it.
If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and
install with one touch.
Search apps.
Find your phone number
1. Go to
2. Touch About phone > Phone number.
Settings > System.
Find photos, videos, files
To find photos or videos on your phone, use the Photos app.
To find downloaded files, use the Files app.
Use camera to scan and search
Scan QR codes and barcodes
Scan QR codes or barcodes with your camera. Then use the scanned information.
1.
Open the
2. Frame the code.
Camera app.
Page 85
Apps : Search and web browser76
3.
Touch
4. Follow the onscreen instructions to scan the code and use it.
You can also scan documents and save them as PDFs to print or share using Drive .
.
Get info about objects and landmarks
1.
2. Frame the landmark or object.
3.
4. Follow the onscreen instructions to select and identify the item.
the Camera app.
Open
Touch
.
Translate text with camera
Use the
1. Open the Translate app.
2.
3.
4. Frame the text, holding the phone steady.
Translate app to translate signs and text as you view them with the camera.
If you don’t have this app, you can install it from Play Store.
Use
Touch .
The camera scans and translates in the viewfinder.
to select the languages (to/from) for translation.
Browse websites
Visit and bookmark websites
Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the
internet. T
1.
2. Go to a site by touching the bar at the top and typing the address.
3. On a web page:
o save data charges on your cellular plan, use a Wi‑Fi connection.
Open the
•
To bookmark it, touch
Or, touch >
•
To search for text on that page, touch
•To open a link, touch it.
Chrome app.
> .
Add to Home screen to put a shortcut on your home screen.
> Find in page.
Page 86
Apps : Search and web browser77
•To see options for opening a link in a new tab and copying or sharing a link, touch &
hold the link.
•
To print the page, touch
4.
To return to the previous page touch .
To learn more about browsing or managing bookmarks, open Chrome and touch > Help &
Feedback
.
> Share > Print. Be sure you set up your print service.
Open and switch browser tabs
In the
•
•
Chrome app:
To switch tabs, touch the switcher icon
To open a new tab, touch touch the switcher icon , then touch .
.
Browse privately with incognito tabs
If you don’t want
To open a new incognito tab with one touch from your home screen, add a task shortcut:
1.
Touch & hold
2.
Drag to a blank space on your home screen.
To close all incognito tabs:
1. Swipe the
2.
Touch
Chrome to remember your activity, use incognito tabs.
.
status bar down.
.
Clear browsing history
1.
Open the
2.
Touch
3. Touch
You can also review and delete your search history.
>
CLEAR BROWSING DATA.
Chrome app.
History.
Change default browser
You can download other browsers from Play Store. After you've installed one, you can make it
your default browser.
1. Go to Settings > Apps & notifications.
2. Touch Default apps > Browser app.
Page 87
Apps : Search and web browser78
Or, touch Advanced > Default apps > Browser app.
3. Touch the app to use.
Fix a problem
For problems with
Chrome, read
Google's troubleshooting information.
Page 88
Apps : Text messaging79
About text and multimedia messages
Text messages - SMS
SMS (Short Message Service) messages contain text only. One text message can contain 160
characters; when you near the limit, a counter appears. If you type more, your message is sent
in a series of SMS messages.
You can send one SMS message to multiple people, and replies are delivered in separate, not
group, conversation threads (unless you and your recipients have group messaging enabled).
SMS messages are included in most carriers' text messaging plans and do not use cellular
data.
Multimedia messages - MMS
MMS (Multimedia Messaging Service) messages can include unlimited text plus a photo,
picture slideshow
You can send one MMS message to multiple people using group messaging, containing text
only or text and media, and replies are delivered in group conversation threads to each person
in the group.
MMS messages use cellular data and require a cellular data plan or pay-per-use payment.
, video, or sound file.
Group messaging
Group messaging lets multiple people carry on a group conversation. All replies from recipients
are delivered to all recipients, in a group conversation thread.
Though you send one message to multiple recipients, you are charged for each message
received. Group messaging:
•Converts multiple-recipient SMS messages to MMS for all who can receive them
•Is available for MMS messages only
Note:
attached, a link to download it over Wi-Fi (when offered by carrier). Replies are to the sender
only, in an individual conversation.
Recipients who cannot receive MMS messages receive SMS instead and, if media is
If you don’t want to receive replies in group conversations, you can turn off group messaging in
the
Messages app.
Page 89
Apps : Text messaging80
Read, send, manage text messages
Read and reply to a text message
When you receive a text message
1.
Swipe the status bar down and touch
2. Do any of the following:
•
To respond to the message, enter your response in the text box and touch .
•If the message is from an unassigned number, create a contact
with that number.
•To open an attached photo, slideshow, or any type of attachment, touch it.
•
To
save an attachment, touch & hold it, then touch
•
To find a message, touch at the top of your message list and enter search terms.
Tips:
•If you don't want multi-recipient SMS messages converted to MMS and want replies
sent in separate conversations (threads) to you only
•To protect your privacy, you can hide sensitive content for lock screen notifications.
with the
Messages app, you'll see in the status bar
.
to associate a name
.
, turn off group messaging.
.
Send text message
1.
Open the
2.
Touch
3. Enter recipients, then type the message.
4. Optionally:
•
To add an attachment, touch .
•
To add a smiley or other icons, touch on the onscreen keyboard.
5.
Touch .
Tips for sending messages:
•To text your best friend with one touch from your home screen, add a task shortcut. Touch
& hold and drag to your home screen.
•
change the text message reply to incoming calls, open the
To
Settings
Messages app.
.
Phone app and touch >
> Quick responses.
Page 90
Apps : Text messaging81
Request text delivery reports
See whether recipients receive your messages by requesting delivery reports.
1.
Open the
2.
Touch
3. Do one of the following:
•If you have a single SIM, touch
•If you have dual SIMs, touch the SIM.
4. Turn on Get SMS delivery reports.
>
Messages app.
Settings.
Advanced.
Manage draft texts
When you begin composing a text message reply or a new message with recipients, it is saved
in your message list as a draft until you send or delete it.
1. Open the message list and touch the conversation marked Draft.
2. Do one:
•
Finish composing the message and touch
•Delete the characters in the text field to delete the draft.
.
Forward a text message
1.
Open the
2. Open the conversation.
3. Touch & hold the message.
4.
Touch
>
Messages app.
Forward.
Copy text from a message
1.
Open the Messages app.
2. Open the conversation.
3. Touch & hold the message.
4.
Touch
You can now paste it elsewhere, like in an email you're composing.
.
Page 91
Apps : Text messaging82
Delete or archive texts
When you delete a message, you also delete any attached photos or videos. If you want the
attachments, be sure to save them before deleting the message.
•To delete a single message, open the conversation (thread) and touch & hold the message,
then touch .
•To delete or archive all messages in a conversation, touch & hold the conversation, then
touch to delete or to archive.
•
To delete or archive multiple conversations, touch & hold each conversation, then touch
or .
•
To see archived messages, touch > Archived.
Fix a problem
If you’re having problems, try these troubleshooting steps.
Add attachments
Attach files to text message
You can attach saved pictures and videos, or take one right from your message that has an
optimized, reduced file size.
1.
Open the
2. Compose a reply
3.
Touch
4. Choose the type of attachment (such as photo, emoji or GIF, your location, a recording).
To learn more, touch > Help & Feedback in the Messages app.
5.
Touch .
Messages app.
or a new message.
.
Send contact as text message
1.
2. Open your conversation with that person.
3. Touch their name at the top of the conversation.
4.
5. Touch the recipient's name, or touch Messages to start a new message.
the Messages app.
Open
Touch
Share.
>
Page 92
Apps : Text messaging83
6.
Touch
.
Fix a problem
If you're having trouble attaching files, check that:
•Cellular data is turned on.
•Your data plan supports MMS (multimedia messages).
Save attachments from text message
If you received an attachment to a text message, you can save it on your phone. In the
message, just touch & hold the attachment, then touch
To view the saved attachment:
to save it.
•
For photos or videos,
•For other attachments,
If you do not save a photo or video from a message, it is kept within the message only. So, if
you delete the message, you also delete the attachment. (You can try to recover recently
deleted messages.)
open the Photos app and touch
open the Files app.
> Device folders > Messages.
Turn group messaging on or off
Group messaging allows conversation participants to reply to all recipients in a single thread. If
you do not want multi-recipient SMS messages converted to MMS and want replies sent in
separate threads only to you, turn off group messaging.
This feature is not available in all countries.
To adjust the group messaging setting:
1.
In the
2. Do one of the following:
Messages app, touch
> Settings > Advanced.
•If you have a single SIM, touch
•If your phone allows dual SIMs, touch the SIM you use for text messaging.
3. Touch Group messaging and select an option.
Advanced.
Page 93
Apps : Text messaging84
Change default messaging app
You can download additional messaging apps from Play Store. After you've installed one, you
can make it your default messaging app.
To select a different app to send and receive text (SMS) and multimedia (MMS) messages:
1. Go to Settings > Apps & notifications.
2. Touch Default apps > SMS app.
Or, touch Advanced > Default apps > SMS app.
3. Touch the app to use.
Control notifications for text messages
If you use the Messages app:
1.
Open the
2.
Touch
3. If you have dual SIMs, touch
4. Touch Notifications and turn notifications on or off, change the sound, and add or remove
vibration.
If you use a different messaging app:
1. Touch & hold the app's icon.
2.
Touch
3. Make changes.
Tip: In your phone settings, you can prevent interruptions by restricting text message
notifications during hours you specify or from specific people.
>
Messages app.
Settings.
General.
App info > Notifications.
Change text message reply to incoming calls
When your phone rings, you can drag
send by text message instead of answering the call.
To edit these quick responses:
1.
Touch .
2.
Touch >
Settings.
towards to see a list of quick responses you can
Page 94
Apps : Text messaging85
3. Touch
4. Touch one of the responses to edit it.
Quick responses.
Get text messages on your computer
Set up Messages for web
If you use the
computer.
Pair your computer and the
•The QR code is unique to that computer.
•You can set up multiple computers, getting individual QR codes, but only one is active at a
time.
To set up a computer:
1. Be sure your phone and computer are connected to the internet.
Messages app on your phone, you can see and send text messages on your
Messages app on your phone by scanning a QR code:
2.
On your phone,
3. On your computer, go to https://messages.android.com. To remember this computer and
stay signed in to Messages, turn the slider on .
4. Follow onscreen instructions to scan the QR code on the web page with your phone.
Once paired, you'll see your latest conversations in your computer's browser.
open the Messages app and touch
> Messages for web.
See and send messages
When you have unread messages, you'll see a red notification and number of unread
messages in the browser tab on your computer
To send messages from your computer, your phone must be on and connected to the internet.
Usual carrier fees for sending text messages from your phone also apply to messages sent
from your computer.
.
Sign out of Messages for web
If you don’t use Messages on a paired computer for 14 days, you’re automatically signed out
from that computer for security reasons.
If you're using a shared or public computer, sign out when you're done.
To sign out from your phone:
1.
Open the
Messages app.
Page 95
Apps : Text messaging86
2.
Touch
3. Do one of the following:
•
•Touch Sign out of all computers.
To sign out from the computer, at the top of the message list, click .
> Messages for web.
Touch next to an individual computer to sign out of it.
Page 96
Apps : Email87
Read, send, manage emails
Read email
If you've
When you receive an email notification, you'll see
1. To open email from a notification, swipe the status bar down and touch the notification:
2. Do any of the following:
set up email, you’ll start receiving emails after your account syncs with your phone.
in the status bar
•A single email notification opens the message directly.
•A multiple email notification opens the email list; touch an email to open it.
If you dismiss the notification and want to view the email later, open the Gmail app.
•
To view other folders, touch
•Attachments appear at the end of the email. You can view or save them.
•You can
print emails from your phone.
from your email list.
.
Reply to or forward an email
1. Swipe to the end of the email to see all options:
•
To reply to the sender only, touch
.
•
To reply to the sender and all recipients, touch .
•
To forward an email, touch .
2. Enter your message.
3.
To copy someone on the email, in the To field, touch .
4.
Touch .
Send new email
1.
2. Enter the recipient and your message.
3.
4.
the Gmail app and touch
Open
Or, touch & hold , then touch Compose. (If you send lots of emails, add a task shortcut.
Drag
To copy someone on the email, in the To field, touch
Touch .
Compose to your home screen.)
.
.
Page 97
Apps : Email88
Add attachment to email
1.
In the email you're composing, touch >
2. Browse to the file, and touch it to add it to the email. The attachment appears at the bottom
of the email.
Attach file.
Find emails
When you open the Gmail app, you see your Inbox.
To view sent email, drafts, recently deleted email, and other categories, touch
To search for emails, at the top of your email list enter terms, like the topic or the sender's
name.
.
Delete emails
To delete an open email, touch .
To delete multiple emails, go to your email list, touch & hold each message to delete, then touch
.
To delete large quantities of email, sign into your email account on your computer, and see your
email provider's help for more information.
Tips:
•To delete attachments that you saved from emails, use the Files app.
•You can also remove
email accounts from your phone.
Learn more
For more help with Gmail
For help managing email from other providers, sign into your email account on your computer
and look for the provider's instructions.
, read Google's support information.
View email attachments
View attachments
Attachments appear at the end of an email.
To view or play the attachment, touch it.
Page 98
Apps : Email89
If you see a message that you can't open the attachment type, most file types have a free
viewer that you can use. In
app.
Play Store, search for the file type, then select and download an
Save attachments from email
In the email, touch
To view attachments later, open the Files
to download and save it on your phone, or touch to save it in Drive.
app (go to Download) or the Drive app.
Delete attachments saved from email
1. Open the Files app.
2. Touch Browse > Downloads.
3. Do one of the following:
•To select one item, touch & hold it.
•To select multiple items, touch & hold the first one, then touch the others.
4.
Touch
.
Prevent previews of attachments
Attached photos or videos appear as thumbnails, showing a preview.
To see a generic thumbnail instead of a preview thumbnail until you open the file:
1. Open the Gmail app.
2.
Touch >
3. Touch
Settings, then touch the account name.
Images > Ask before displaying external images.
Preview inboxes from home screen
To preview your inboxes, open emails, or quickly start a new email, add the Gmail widget to
your home screen.
With the widget, you can:
•Open a message. Touch the message.
•
Compose a message. Touch
•View more messages. Scroll down the list.
•Open the app. Touch the folder name at the top of the widget.
.
Page 99
Apps : Email90
Add email signature
To add a signature automatically to the end of emails you send:
1. Open the Gmail app.
2.
Touch
3. Select the account.
Settings.
>
4. Touch
Mobile Signature and edit the text you want to appear at the end of every email.
Control email notifications
You can control whether you see notifications when you receive an email.
1.
Touch & hold
2.
Touch >
3. Adjust notification settings.
Tip: To automatically silence notifications during hours you specify, use Do Not Disturb
.
Notifications.
.
Page 100
Apps : Calendar app91
About the calendar
Keep track of upcoming events and get automatic reminders on your phone with your calendar.
Google calendars let you save all your events in one place, which is secure, synced, and
accessible from any web-enabled device or computer when you've signed in to your account.
You can:
•Review existing events.
•Create new events.
•Control notifications for events.
Your calendar can automatically create new events based on your incoming Gmail messages.
For example, if you make restaurant reservations or book a flight, these events will show up
automatically on your calendar; you don't have to add them.
If you created multiple calendars within your Google account, or if you have multiple Google
accounts on your phone, you can control which events are synced with your phone.
Find calendar events
Open calendar events
You'll see
and touch the notification to see the event details in your calendar.
To see your list of upcoming events, open the Calendar app.
Tip: For an overview of your upcoming events from your home screen, add a
widget.
in the
Get around the calendar
To glance at the month view:
status bar to alert you of upcoming events. Just swipe the status bar down
Calendar
1. Touch the month's name.
2. Touch a date to jump to it and see its events.
To change the view:
1.
In your calendar, touch .
2. Touch
change it.
From these views, you can:
Schedule, Day, 3 Day, Week or Month. This view remains the default until you
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