without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as i s” basis. All sof twar e, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferab le and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted unde r
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to deco mpile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Of fice. All other product or service names are the prope rty of their respective owners. Bluetooth is a
registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered tr ademarks or
trademarks of Microsoft Corporation. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledge d.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300, USA
http://www.symbol.com
Patents
This product is covered by one or more of the patents listed on the website: www.symbol.com/patents
Revision History
Changes to the original manual are listed below:
ChangeDateDescription
-01 Rev ADec. 2004Initial Release
-01 Rev BJune 2005Added Four Slot Ethernet cradle.
-02 Rev BJune 2006Add Direct Part Marking information, MC3090S 128 MB RAM/64 MB Flash
iii
Appendix A, added Accessory Sp ecifications.
Global changes:
Changed Windows CE.NET 4.2 to Windows CE.NET 5.0
Removed WZC references, replaced with wireless application references.
Added 802.11a.
Page 2-9 and 2-10 added Four Slot Ethernet crad le.
-04 Rev AAugust 2007Motorola re-branding, operating system update: OEM version 05.26.0000.
ivMC3000 User Guide
Table of Contents
Patents.................................................................................................................................................. ii
Revision History.................................................................................................................................... iii
About This Guide
Introduction........................................................................................................................................... xi
Documentation Set ......................................................................................................................... xi
Configurations....................................................................................................................................... xii
Software Versions........................................................................................................................... xiii
Chapter Descriptions............................................................................................................................ xiv
Notational Conventions......................................................................................................................... xiv
Related Documents and Software........................................................................................................ xv
Service Information............................................................................................................................... xv
Parts .................................................................................................................................................... 1-3
Power Button ....................................................................................................................................... 2-1
Entering Information ............................................................................................................................ 2-19
Entering Information Using Keypad ............................................................................................... 2-19
Entering Information Using the Keyboard Input Panel ................................................................... 2-19
Entering Data via the Bar Code Scanner ....................................................................................... 2-19
Data Capture ....................................................................................................................................... 2-20
Bluetooth Profiles ................................................................................................................................. 3-4
Serial Port Services ....................................................................................................................... 3-20
Personal Area Network Services ................................................................................................... 3-21
Bluetooth Settings ................................................................................................................................ 3-21
Device Info Tab .............................................................................................................................. 3-21
LED Charge Indications ........................................................................................................... 4-3
Four Slot Cradles ................................................................................................................................. 4-5
Accessory Power Supply Regulatory Compliance ............................................................................... C-1
Glossary
Index
xMC3000 User Guide
About This Guide
Introduction
This guide provides information about us ing the MC 300 0 mob ile co mp u te rs and accessories.
NOTEScreens and windows pictured in this guide are samples and may differ from actual screens.
Documentation Set
The documentation set for the MC3000 is divided into guides that provide information for specific user needs.
•
Microsoft Application Guide - describes how to use Microsoft developed applications.
•
Symbol Application Guide - describes how to use Symbol developed applications.
•
MC3000 User Guide - describes how to use the MC3000 mobile computer.
•
MC3000 Integrator Guide - describes how to set up the MC3000 mobile computer and the accessories.
•
SMDK Help File - provides API information for writing applications.
xiiMC3000 User Guide
Configurations
This guide covers the following configurations:
ConfigurationRadiosDisplayMemory
MC3000RNoneColor or
MC3090GWLAN: 802.11a/b/g
MC3090SWLAN: 802.11a/b/g
MC3090RWLAN: 802.11a/b/g
WPAN: Bluetooth
WPAN: Bluetooth
WPAN: Bluetooth
monochrome
Color or
monochrome
Color64 MB RAM/
Color or
monochrome
32 MB RAM/
64 MB Flash or
64 MB RAM/
64 MB Flash
32 MB RAM/
64 MB Flash or
64 MB RAM/
64 MB Flash
64 MB Flash or
128 MB RAM/
64 MB Flash
32 MB RAM/
64 MB Flash
Data
Capture
1D laser
scanner in
rotating
turret
1D laser
scanner or
2D imager
2D imager or
DPM Imager
1D laser
scanner in
rotating
turret
Operating
System
Windows
CE 5.0 Core or
Professional
Windows
CE 5.0 Core or
Professional
Windows
CE 5.0
Professional
Windows
CE 5.0 Core or
Professional
Keypads
28, 38 or 48
key
28, 38 or 48
key
28, 38, 48 key
or 20 key
Mechanical
28, 38, 48 key
or 20 key
Mechanical
About This Guidexiii
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
•
OEM version
•
Fusion version.
OEM Software
To determine the OEM software version:
Tap
Start > Settings > Control Panel > System Information icon > System tab.
Fusion Software
To determine the Fusion software version:
Tap
Wireless Strength icon > Wireless Status > Versions.
xivMC3000 User Guide
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, describes the mobile computer’s physical characteristic s, ho w to ins tall and
charge the batteries, remove and replace the Strap/Door assembly and how to start the mobile computer for
the first time.
•
Chapter 2, Operating the MC3000, provides basic instructions for using the mobile computer and navigating
the mobile computer software.
•
Chapter 3, Using Bluetooth, explains how to perform Bluetooth functionality on the mobile computer.
•
Chapter 4, Accessories, describes the accessories available for the mobile computer and how to use the
accessories to charge the mobile computer.
•
Chapter 5, Maintenance and Troublesho oting, includes instructions on cleaning and storing the mobile
computer, and provides troubleshooting solutions for potential problems during mobile computer operation.
•
Appendix A, Technical Specifications, includes a table listing the technical specifications for the mobile
computer.
•
Appendix B, Keypad Functions/Special Characters, contains special character generation tables.
Notational Conventions
The followingconventions are used in this document:
•
The term “mobile computer” refers to the Symbol MC3000.
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
• Icons on a screen.
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessa rily sequential.
•
Sequential lists (e.g., those that describe step-by-s te p pr oc ed ur e s) ap pe a r as nu m be re d lists.
Related Documents and Software
The following items provide more information about the MC3000 mobile computers.
•
MC3000 Series Quick Start Guide, p/n 72-68902-xx
•
MC3090G Quick Start Guide, p/n 72-71347-xx
•
MC3000 Licensing, Patent and Regulatory In fo rm at ion , p/n 72-68903-xx
•
MC3000 Integrator Guide, p/n 72E-68900-xx
•
Symbol Application Guide for Symbol Devices, p/n 72E-68901-xx
•
Microsoft® Applications for Mobile and CE 5.0 User Guide, p/n 72E-78456-xx
•
Symbol Mobility Developer Kit (SMDK) Help File, p/n 72E-38880-03
•
Windows CE Platform SDK for MC3000c50, available at: http://support.symbol.com
•
Symbol Mobility Developer Kit for C (SMDK for C), available at: http://support.symbol.com
•
Device Configuration Package for MC3000 (DCP for MC3000), available at: http://support.symbol.com
About This Guidexv
•
ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://support.symbol.com.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.symbol.com/contactsupport
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.
.
xviMC3000 User Guide
Chapter 1 Getting Started
Introduction
This chapter describes the mobile computer physical chara cteristics, how to inst all and charge the ba tteries, how to
remove and replace the Strap/Door Assembly and how to start the mobile computer for the first time.
Unpacking the Mobile Computer
Carefully remove all protective material from around the mobile computer and save the shipping cont ainer for later
storage and shipping. Verify that the equipment listed below is included:
• MC3000 mobile computer
• Strap/Door Assembly, attached to the mobile computer
•Stylus
• Regulatory Guide
• Quick Start Guide.
Depending on the configuration ordered, the mobile computer shipping container or additional shipping container
may include:
• Standard battery (lithium-polymer)
• Extended life battery (lithium-ion)
•Cable(s)
• Power supply
•Cradles.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise
Mobility Support immediately. See Service Information on page xv for contact information.
1 - 2MC3000 User Guide
Accessories
Table 1-1 lists the MC30 00 accessories.
Table 1-1 MC3000 Accessories
AccessoryDescription
Single Slot Serial/USB CradleCharges the mobile computer main battery and a spare battery, and
Four Slot Charge Only CradleCharges up to four mobile computers.
Four Slot Ethernet CradleCharges up to four mobile computers and provides Ethernet communications.
Four Slot Spare Battery ChargerCharges up to four mobile computer spare batteries.
Power SupplyCountry specific and accessory specific, power supply.
USB Client Charge Cable Provides USB client communication capabilities and charges the mobile
synchronizes the mobile computer with a host computer through eithe r a serial
or USB connection.
computer.
RS232 Charge Cable Provides RS232 communication capabilities and charges the mobile
computer.
O’Neil Printer CableProvides printer specific communication capabilities (provided by O’Neil).
Zebra Printer CableProvides printer specific communication capabilities (provided by Zebra).
Monarch Printer CableProvides printer specific communication capabilities (provided by Monarch).
Single Slot Cradle RS232 CableProvides serial host communication capabilities and charges the mobile
computer.
Single Slot Cradle USB CableProvides USB communication capabilities and charges the mobile computer.
MC3000 Universal Battery Charger
Adapter (UBC)
StylusPerforms pen and mouse functions.
Plastic HolsterProvides a clip on holder for the mobile computer.
Fabric HolsterProvides a soft, clip on holder and a shoulder strap for the mobile computer.
Symbol Mobility Developer Kit for
C (SMDK for C)
Device Configuration Package
(DCP) for MC3000
Adapts the UBC for use with MC3000 batteries.
A development tool used to create native C and C++ applications for all
Symbol mobile computers running the Microsoft Windows CE operating
system. Available at:
A development tool used to create and download hex images that represent
flash partitions to the mobile computer. Available at:
http://support.symbol.com
http://support.symbol.com
.
.
Parts
Keypad
Indicator LED Bar
Display
Scan LED Indicator
(red/green)
Power
Scan Buttons
MC3000R
MC3000S
Rotating Scan
Turret
Beeper or
Receiver
(optional)
Microphone
(optional)
Scan LED
Indicators
(red/green)
Charge LED
Indicator
(amber)
Getting Started1 - 3
There are three versions of the MC3000 mobile computers, the MC3000 1D/2D Imager (MC3000S or MC3090S),
the MC3000 Laser with Rotating Scan Turret (MC3000R or MC3090R) and the MC3090 Gun (MC3 090G). For
more information on the Rotating Scan Turret, see Figure 1-3 on page 1-4.
Figure 1-1
MC3000 Imager and MC3000 Laser Mobile Computers (Front View)
1 - 4MC3000 User Guide
Strap/Door
Assembly
Scan Window
Stylus
MC3000S
MC3000R
Latches
Strap/Door
Assembly
Screws
Stylus
Holder
Headset Jack
(optional)
Headset Jack
(optional)
Scan Window
Position Stop
Position Stop
Position Stop
Figure 1-2
Rotating Scan Turret
MC3000 Imager and MC3000 Laser Mobile Computers (Back View)
The MC3000R mobile computer features a Rotating Scan Turret with three position stops. This feature offers
greater scanning flexibility.
Figure 1-3
Rotating Scan Turret
Getting Started1 - 5
Keypad
Indicator LED Bar
Display
Power
Scan Button
Beeper
Trigger
Scan LED
Indicators
(red/green)
Charge LED
Indicator
(amber)
Scan LED
Indicator
(red/green)
Mobile Computer Startup
Figure 1-4
MC3090G Mobile Computer
To start using the mobile computer:
• Install the main battery.
• Charge the main battery and the backup battery.
• Start the mobile computer.
Install Main Battery
If the main battery is charged, the mobile computer can be used immediately. If the main battery is not charged,
see Battery Charging on page 1-7. To remove the main battery, see Main Battery Removal on page 1-11.
To install the main battery:
1.Rotate the latches to the open position.
CAUTION Do not lift up on the latches when removing the Strap/Door Assembly. Lift up on the Hand Strap only.
2.Pull on the strap to lift the Strap/Door Assembly off, bottom first.
1 - 6MC3000 User Guide
Battery Clip
Strap/Door
Assembly
Battery
Battery Slot
Hand Strap
Latches
CAUTION On the MC3090G battery, do not remove the battery pull tab. The pull tab is for enabling easy battery
removal from the device.
3.Insert the battery into the slot, bottom first and press the battery gently into the slot. The battery clip locks the
battery into place.
4.With the latches in the open position, replace the Strap/Door Assembly, top first and press to close.
5.Rotate the latches (to the lock position) to lock the Strap/Door Assembly in place.
Figure 1-5
Main Battery Installation (MC3000S/R)
Getting Started1 - 7
5
2
0.5 in.
(12.7 mm)
3
Strap/Door
Assembly
Battery
Hand Strap
Latches
Strap/Door
Assembly
1
Figure 1-6
Main Battery Installation (MC3090G)
Battery Charging
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-1.
Use the mobile computer cradles, cables and spare battery chargers to charge the mobile computer main battery.
The main battery can be charged before insertion into the mobile computer or after it is installed. There are two
main batteries for the MC3000, the Standard Battery and the Extended Life Battery. Either battery can be used, but
the Extended Life Battery requires a different Strap/Door Assembly. Use one of the spare battery chargers to
charge the main battery (out of the mobile computer) or one of the cradles to charge the main battery while it is
installed in the mobile computer.
Before using the mobile computer for the first time, fully charge the main battery until the amber Charge LED
Indicator remains lit (see Table 1-2 on page 1-8 for charge statu s indications). The S tandard Battery fully char ges in
less than four hours and the Extended Life Battery fully charges in less than six hours.
The mobile computer is equipped with a memory backup battery which automatically charges from the main
battery whether or not the mobile computer is operating or is in suspend mode. The memory backup battery retains
data in memory for at least 30 minutes when the mobile computer’s main battery is removed or fully discharged.
When the mobile computer is used for the first time or after the memory backup battery has fully discharged, the
memory backup battery requires approximately 15 hours to fully charge. Do not remove the main battery from the
mobile computer for 15 hours to ensure that the memory backup battery fully charges. If the main battery is
1 - 8MC3000 User Guide
removed from the mobile computer or the main battery is fully discharged, the memory backup battery completely
discharges in several hours.
When the main battery reaches a very low battery state, the combination of main battery and backup battery
retains data in memory for at least 72 hours.
NOTE Do not remove the main battery within the first 15 hours of use. If the main battery is removed before the
backup battery is fully charged, data may be lost.
Batteries must be charged within the 32° to 104° F (0° to +40° C) ambient temperature range.
The following accessories can be used to charge batteries:
• Cradles (and a power supply):
• Single Slot Serial/USB Cradle
• Four Slot Cradles.
• Cables (and a power supply):
• USB Client Charge Cable
• Serial (RS232) Charge Cable.
• Spare Battery Chargers (and a power supply):
• Single Slot Serial/USB Cradle
• Four Slot Spare Battery Charger
• Universal Battery Charger (UBC) Adapter.
To charge the mobile computer using the cradles:
1.Insert the mobile computer into a cradle. See Chapter 4, Accessor ies for accessory setup.
2.The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge
status. See Table 1-2 on page 1-8 for charging indications.
To charge the mobile computer using the cables:
1.Connect the MC3000 Communication/Charge Cable to the appropriate power source and connect to the
mobile computer. See Chapter 4, Accessories for accessory setup.
2.The mobile computer starts to charge automatically. The amber Charge LED Indicator indicates the charge
status. See Table 1- 2 for charging indications.
Table 1-2 Mobile Computer LED Charge Indicators
LEDIndication
OffMobile computer not placed correctly in the cradle; charge cable not connected correctly;
charger is not powered.
Fast Blinking AmberError in charging; check placement of the mobile computer.
Slow Blinking AmberMobile computer is charging.
Solid AmberCharging complete.
Note: When the battery is initially inserted in the mobile computer, the amber LED
flashes once if the battery power is low or the battery is not fully inserted.
Spare Battery Charging
OR
There are three accessories that can be used to charge a spar e battery:
• Single Slot Serial/USB Cradle
• Four Slot Spare Battery Charger
• UBC Adapter.
To charge a spare battery:
1.Connect the charging accessory to the appropriate power source. See Chapter 4, Accessories for setup
instructions.
2.Insert the spare battery into the spare battery charging slot and gently press down on the battery to ensure
proper contact.
The battery starts to charge automatically. The amber charge LED Indicator lights to indicate the charge status.
See Chapter 4, Accessories for charging indications. The Standard Battery usually fully charges in less than four
hours and the Extended Life Battery usually fully charges in less than six hours.
Getting Started1 - 9
Stylus
Use the stylus for selecting items and entering information on the screen. The stylus functions as a pen and a
mouse. Tap the touch screen once with the stylus to select options and open menu items.
To remov e th e stylu s, slide th e sty l us out of the stylus holder. To store the stylus, push the stylus ba ck into th e
stylus holder.
Starting the Mobile Computer
On 28, 38 and 48-key keypad configurations, press the Power button to turn on the mobile computer. On 20-key
keypad configurations, simultaneously press the Fn and MENU buttons to turn on the mobile computer. If the
mobile computer does not power on, perform a cold boot. See Resetting the Mobile Computer on page 2-28.
When the mobile computer is powered on for the first time, it initializes. The Splash screen appears for a short
period of time, followed by the Calibration screen.
Figure 1-7
Splash Screen
1 - 10MC3000 User Guide
Calibration ScreenConfirm Calibration
Resave Screen
After the calibration procedure is performed the factory settings launch the Demo window. Application specific
shells may provide application specific windows instead of the Demo window. These screens also appear when a
cold boot is performed.
If the mobile computer does not power on, see Resetting the Mobile Computer on page 2-28.
Calibration Screen
Use the Calibration screen to align the touch screen:
1.Remove the stylus from the stylus holder.
2.Carefully press and briefly hold the stylus tip on the center of the Calibration screen target. Repeat the
procedure as the target moves and stops at different locations on the screen. This enters the new calibration
settings.
Figure 1-8
3.Once all of the new calibration settings are input, tap the screen or press the ENTER button to save the new
Calibration Screen
calibration settings. Press ESC to discard the new calibration settings.
Demo Window
The Demo window is the factory default menu. On initial power up (or on a warm or cold boot) the Demo window
appears. These sample/demo applications are intended to be used by application developers as application
development examples. These applications were not developed to support end users. Refer to the Symbol Application Guide for information about the Demo window applications.
Figure 1-9
Demo Window
Waking the Mobile Computer
Battery Clip
Latches
Strap/Door
Assembly
Battery
Hand Strap
The wakeup condition settings are used to define what actions wake up the mobile computer. The settings are
configurable so they are subject to change/update. For more information see, Waking the Mobile Computer on page 2-29.
Main Battery Removal
Before removing the main battery, turn off the mobile computer.
To remove the main battery:
1.Rotate the latches to the open position.
CAUTION Do not lift up on the latches when removing the Strap/Door Assembly. Lift up on the Hand Strap only.
2.Lift the Hand Strap to lift the Strap/Door Assembly off, bottom first.
Getting Started1 - 11
3.Release battery:
a. On the MC3000S/R, release the battery clip (at the top of the battery) and lift the battery out top first.
b. On the MC3090G, pull the battery pull tab to unclip the battery and lift the battery out top first. If the battery
does not have a pull tab, use the stylus to unclip the battery and then lift the battery.
CAUTION On the MC3090G battery, do not remove the battery pull tab. The pull tab is for enabling easy battery
removal from the device.
Figure 1-10
Main Battery Removal (MC3000S/R)
1 - 12MC3000 User Guide
4
4
Strap/Door
Assembly
Latches
Battery Pull Tab
Battery with Pull TabBattery without Pull T a b
1
Figure 1-11
0.5 in.
(12.7 mm)
Main Battery Removal (MC3090G)
2
3
NOTE The SD card holder is located under the battery. To install the SD card, see Secure Device Card on page 4-12.
Strap/Door Assembly Removal and Replacement (MC3000S/R)
The Strap/Door Assembly consists of a hand strap and the battery door. There are two versions of this assembly,
one for the Standard Battery and one for the Extended Life Battery. Before removing the Strap/Door Assembly,
press the red Power button to turn off the screen and set the mobile computer to su spend mode.
To remove the Strap/Door Assembly:
1.Rotate the latches to the open position.
CAUTION Do not lift up on the latches when removing the Strap/Door Assembly. Lift up on the Hand Strap only.
2.Lift the Hand Strap to lift the Strap/Door Assembly off, bottom first.
3.Use a #00 Phillips screwdriver to remove the screws.
4.Lift the mounting clip.
5.Slide the mounting clip out of the strap loop.
Reverse the procedure to replace the Strap/Door Assembly.
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