Congratulations on your purchase of a phone from
with features that put you in control and give you unrivalled power, whilst remaining discrete.
Motorola
, the world leader in cellular technology. The phones are packed
Introduction
Control
Customisable Quick Access Menu
•
most frequently used features in your own personal menu so
that they can be accessed with just two key presses. Icons make
each feature easy to identify.
E - Place nine of your
Power
Superb battery performance
•
several hours conversation or several days standby, but is still
small and light.
Dual Band - ‘versions include the powerful dual band
•
feature which means that they can use both 900 and 1800 MHz
bands for greater call success and allow wider roaming
opportunities.
! Before you use your phone, please see the ‘Your Battery’
section for important information on charging a new
battery.
G - Each phone is capable of
Discretion
Wearable Holster - Wear your phone in a stylish holster on your
•
belt. It is small enough and light enough to keep with you almost
anywhere.
Personality™
This cellular telephone incorporates Personality™. Unique to
Motorola,
communications by guiding you through the features and
presenting you with simple choices every step of the way.
Personality™ also allows you to personalise the way you use your
phone - for example, different ringer tones, a phone book and
network selection preferences - all presented with clarity and
simplicity. In this manual, each of the
identified with an
meet your requirements.
Many of your phone options are accessed by a simple menu
system. A full description of the menus and how to move around
them is covered in the next section Menu Navigation. When
the manual describes the use of each menu item, it will be
assumed that you are familiar with the menu system.
Key Presses
Key presses are represented in this manual using symbols so that
you may locate and use the required sequence quickly. A
sequence of key presses may be shown as follows:
]OC
This means that you should press the ] key followed by the
O key and then the C key, in sequence, not
simultaneously.
AThe key shapes represented in this manual may differ from
the keys on your phone.
Entering Information
When you are requested to enter information, such as the
number of the phone you wish to call, this is represented in bold
type. For example:
C - enter the required telephone number.
A - enter your Personal Identification Number.
B - enter your unlock code.
G - enter the Phone Book location number.
Prompts and Messages
Your phone responds to key presses by displaying either easy to
understand prompts that guide you to the next action, or simple
messages confirming that your action is complete. Prompts and
messages are represented in this manual in LCD style, for
example:
Enter PIN or Completed.
Other Symbols
You will find the following symbols used throughout this manual:
AA Note contains additional information which is relevant to
the feature/item.
! A Caution contains important additional information
which is relevant to the efficient and/or safe usage of
your phone.
i This symbol indicates a short key sequence for the feature.
A large number of your phone's options are accessed by using
menus which use a common approach for selection, change and
cancellation.
Please read this section carefully before attempting to access a
menu option. When you understand the common approach to
menu navigation and how the menus are shown on the page,
you will be able to access and change options with ease.
Entering the Menus
Eenters the Quick Access menu.
Once entered, the menus use the [, ], O and C
keys in a common manner to access, select and change individual
options.
Leaving the Menus
To leave any of the menus, you can either press and hold the
C key or repeatedly press the C key. Both of these actions
will return your phone to the standby mode.
i Alternatively, a quicker way to leave the menus is to press
EC.
Menus and Sub-menus
A menu is a simple list of options. Some of these options provide
access to a further list of options called a sub-menu. When
navigating through the menus you may find it is helpful to think
in terms of menu levels - the ‘parent’ menu being on one level
and its sub-menus being on a lower level.
Moving To and Selecting a Menu Option
To move from one option to another on the same level, use the
scroll keys: the ] key scrolls forwards and the [ key scrolls
backwards. When you find the option you want, press the O
key to select it.
Depending on the option you select, one of three things will
happen:
• either a brief message will be displayed confirming an action,
for example Completed.
• or a prompt will be displayed requesting you to enter
information, for example Enter PIN or Enter Name.
• or the first option of a sub-menu will be displayed. You can
select this option using the O key or browse through the
other options using the scroll keys.
To leave an option or sub-menu, press the C key. This will
take you back to the parent menu item.
Menu Options with Security Codes
Some options are protected from misuse by requiring you to
entry one of the security codes. To use these options, you must
enter the requested code before proceeding.
With Personality™ you can personalise the menus by choosing
which features you want readily available. The features that are
less frequently used can be stored out of sight.
The menu diagrams in this manual show the condition of the
menu settings when you first receive your phone. Some features
are in the Short Menu and are shown in bold type. Other
features are in the Extended Menu and appear in italics.
You can change which features appear in the Short and
Extended Menus, and therefore personalise the menus, to suit
your requirements.
If you want to move a feature from the Short Menu to the
Extended Menu (or from the Extended Menu to the Short Menu),
go to the feature and then hold down the O key until a
prompt appears offering the following choices:
• Add the current feature to the Short Menu/Extended Menu.
• Leave the current feature in the Short/Extended Menu.
Select the option you want by pressing the O key.
The settings for some menu features cannot be changed.
At Motorola, Total Customer Satisfaction is a top priority. If you
have a question, a suggestion or a concern about your Motorola
Cellular Phone, Motorola wants to hear from you.
Please contact the Motorola Cellular Response Centre by fax on:
+44 (0) 131 458 6732, or use one of the local phone numbers in
the following countries:
Saudi Arabia 01 2303294
South Africa 0800 11 48 49
Spain 902 100 077
Sweden 08 445 1210
Switzerland 0800 553 109
Turkey 0212 2673353
UK 0500 55 55 55
United Arab Emirates 04 32 11 66
For e- mail queries contact: mcrc@ ei. csg. mot. com
For Internet queries contact: http:// www. mot. com
Motorola’s Warranty
Your Cellular Phone is warranted by Motorola to be of satisfactory quality, fit for its purpose and comply with applicable Motorola specifications for a period of twelve (12) months from the
date you bought it (verified by reference to your proof of purchase).
This warranty does not apply if the phone has:
1 been mishandled, misused, wilfully damaged, neglected,
improperly tested, repaired, altered or defaced in any way.
2 a defect arising as a result of any failure to follow instructions
either in the manual or product specification.
3 a defect which has arisen from the use of non-Motorola
approved accessories or ancillary items attached to or in
connection with the telephone.
This warranty does not affect your statutory rights as a consumer.
Warranty conditions may vary depending on the country in which
Important information for the efficient and safe operation of your phone ................................................................................9
About Your Phone, Battery and SIM Card
Introduces your phone, explains how to charge and maintain batteries, explains about your SIM Card...............................13
Making and Receiving Phone Calls
Explains how to make single or conference calls, how to redial, how to transfer a call, and how to end a call....................19
Using The Options Menu
Provides an explanation of the Options Menu and how to use it ..............................................................................................29
Using the Quick Access Menu
Provides an explanation of the Quick Access Menu and how to use it......................................................................................63
Accessories
Details the accessories available for use with your phone..........................................................................................................67
What To Do If...
Helps you to solve any problems that may occur.........................................................................................................................69
Index
A comprehensive Index ..................................................................................................................................................................71
The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.
Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals.
European and International agencies have set standards and
recommendations for the protection of public exposure to RF
electromagnetic energy.
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1996
• Verband Deutscher Elektringenieure (VDE) DIN-0848
• Directives of the European Community, Directorate General V
in Matters of Radio Frequency Electromagnetic Energy
• National Radiological Protection Board of the United
Kingdom, GS 11, 1988
• American National Standards Institute (ANSI) IEEE.C95.1-1992
• National Council on Radiation Protection and Measurements
(NCRP). Report 86
• Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For
example, over 120 scientists, engineers and physicians from
universities, government health agencies and industry reviewed
the available body of research to develop the updated ANSI
Standard.
The design of your phone complies with these standards when
used normally.
Antenna Care
Use only the supplied or approved replacement antenna.
Unauthorised antennas, modifications or attachments could
damage the phone and may violate FCC regulations.
Phone Operation
Normal Position
telephone with the antenna pointed up and over your shoulder.
Tips on Efficient Operation
efficiently:
• Extend your antenna fully (if applicable).
• Do not touch the antenna unnecessarily when the phone is in
use. Contact with the antenna affects call quality and may
cause the phone to operate at a higher power level than
otherwise needed.
! All batteries can cause property damage, injury or burns
if a conductive material such as jewellery, keys or
beaded chains touches exposed terminals. The material
may complete an electrical circuit and become quite hot.
To protect against such unwanted current drain,
exercise care in handling any charged battery,
particularly when placing it inside your pocket, purse or
other container with metal objects. When the battery is
detached from the phone, your batteries are packed
with a protective battery cover; please use this cover for
storing your batteries when not in use.
Driving
Check the laws and regulations on the use of wireless telephones
in the areas where you drive. Always obey them. Also, if using
your phone while driving, please:
• give full attention to driving - driving safely is your first
responsibility
• use hands-free operation, if available
• pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded
against the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that
a minimum separation of six (6”) inches be maintained between
a handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and
recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from
their pacemaker when the phone is turned on.
• Should not carry the phone in a breast pocket.
• Should use the ear opposite the pacemaker to minimise the
potential for interference.
If you have any reason to suspect that interference is taking
place, turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing
aids. In the event of such interference you may want to consult
your hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your phone OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals
or health care facilities may be using equipment that could be
sensitive to external RF energy.
RF signals may affect improperly installed or inadequately
shielded electronic systems in motor vehicles. Check with the
manufacturer or its representative regarding your vehicle. You
should also consult the manufacturer of any equipment that has
been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so
require.
Aircraft
FCC regulations prohibit using your phone while in the air.
Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone
OFF when in a “blasting area” or in areas posted: “turn off twoway radio”. Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any
area with a potentially explosive atmosphere and obey all signs
and instructions. Sparks, from your battery, in such areas could
cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not
always clearly marked. They include fueling areas such as
gasoline stations; below deck on boats; fuel or chemical transfer
or storage facilities; areas where fuel odors are present, i.e. if a
gas/propane leak occurs in a car or home; areas where the air
contains chemicals or particles, such as grain, dust, or metal
powders; and any other area where you would normally be
advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, in the
area over the air bag or in the air bag deployment area. If invehicle wireless equipment is improperly installed and the air bag
inflates, serious injury could result.
STurns the phone on and off.
OAccept call, setting, option.
CReject call, setting, option.
EEnter the Quick Access menu.
[ ] Press to move through the menuand feature
choices, or to edit an SMS message.
\Press to adjust the earpiece speaker volume. Release
the key and hold it down again to change direction.
The Flip (if fitted)
Opening the flip answers a call (when the ‘Key Answer Only’
feature is set to Off, the default position). Closing the flip ends a
call.
The Display
The display on your phone can
show alphanumeric characters as
well as useful information
symbols.The various elements of
the display are as follows:
ABC123
q
rx
Characters are used to display messages and
telephone numbers.
Battery Charge Indicator
displayed, the greater the battery charge.
Signal Strength
the bar graph, the better the signal strength.
. The more segments displayed in
. The more segments
In Use
k
l
n
o
p
h
In addition, when you are expected to press the O key, a
prompt will appear in the display, for example Entry Complete?.
Low Temperature Use
The liquid crystal display used in your phone will behave
differently at extremely low temperatures. You may notice that
the display responds slowly to key presses; this is to be expected
and does not affect the phone operation in any way.
. Displayed when a call is in progress.
Roam.
Displayed when you are registered on a
system other than your home system.
Home Zone
provider.
Short Message Service
phone has received a message. The symbol will
flash when your message storage area is full.
Voicemail Waiting Indicator
you have a voice message waiting. The availability
of this feature depends on your service provider.
Ringer On
selected. If you select the No Ring option this
symbol will not be displayed.
• Never leave your phone or battery in extreme temperatures
(over 60°C), for example behind glass in very hot, direct
sunlight.
• To clean your phone, use a moistened or antistatic cloth. Do
not use a dry or electrostatically charged cloth.
Your Battery
Charging a New Battery
New batteries are supplied in a totally uncharged state.
To ensure maximum battery performance, a new battery (or
battery that has not been used for several months) should be
charged for at least 14 hours before use.
AA new battery will require several full charge/discharge
cycles in order to achieve its optimum performance.
AA new battery, or a battery that has not been used for
several months, may cause a premature fully charged
indication. Ignore this indication and let the battery charge
for several more hours, remove and re-insert the battery
into the charger, and charge for an additional 14 hours.
Important Battery Information
! Always treat your batteries with care. See ‘Batteries’, at
the beginning of this manual.
! Never leave your battery in extremely high
temperatures (over 60°C), for example behind glass in
very hot, direct sunlight.
! Only Motorola Original Accessory batteries can be
charged in the phone or the optional desktop charger.
This is to protect you and your phone from the risks of
incorrect charging.
ADo not use lithium ion batteries at extremely low
temperatures as the maximum standby/talk time will not be
available when cold.
To ensure that you enjoy maximum battery life and use your
battery to its fullest capacity:
• The battery should be at or near room temperature when
charging.
Battery Performance and Maintenance
• Best battery performance will be achieved when you regularly
charge and discharge batteries as instructed in this manual.
• Battery performance is greatly affected by network coverage.
• Set Battery Saving Mode to On (see ‘Phone Setup Menu’)
and/or Frequency of Search to Slow or Medium (see
‘Network Selection Menu’).
• If left unused, a fully charged battery will discharge itself in
approximately one month.
• When not in use, store your battery uncharged in a cool, dark
and dry place.
Low Battery Warning
When the battery level is low and only a few minutes of talk time
remain, a warning signal (two double beeps) will sound, the
border of the battery symbol will begin to flash, and Low Battery will be displayed.
When the battery is completely discharged, your phone will turn
off.
Removing the Battery Cover
Fitting Your Battery
1 Remove the battery compartment cover.
2 Align the connections on the battery with the connections on
the phone.
APress the battery towards the connections and push it
downwards until it clicks into place. Replace the cover.
AWhen re-inserting the battery, it can only be inserted one
way with the black plastic ‘foot’ of the battery pointed to
the left hand side.
Insert the connector on the travel charger into the socket at the
base of the phone and the plug into a suitable mains socket.
AThe battery door must be closed during charging.
* The phone can be either on or off during charging.
Using ‘AA’ Batteries
You can use Alkaline and Lithium 1.5 Volt AA Batteries in your
phone. A different battery door is needed. This can be obtained
from your dealer as an accessory.
! These batteries should not be used with Travel Chargers
Your SIM (Subscriber Identity Module) card was supplied by your
Cellular Service Provider when you bought your phone. You will
not be able to make or receive calls if you do not have a SIM card
inserted in your phone.
ASome networks allow you to make emergency calls without
a SIM card inserted.
The SIM card is a ‘Smart Card’ that contains your phone number,
service details and memory for storing Phone Book numbers and
messages. You can therefore use your SIM card in someone else’s
GSM phone and you will be charged for the call.
Like a bank or credit card, you should keep your SIM card secure.
Do not bend or scratch your card and avoid exposure to static
electricity or water.
! Switch off your phone before inserting or removing the
SIM card. Failure to do so may damage the memory on
your SIM card.
SIM Card Insertion/Removal
If the SIM card is inserted the wrong way round, or damaged, the
Check Card message may be displayed. Remove the SIM card,
check that it is the right way round and then re-insert it into the
phone.
If either of the Bad Card See Supplier or Blocked See Supplier messages are displayed, then you will need to contact
your Cellular Service Provider.
To switch the phone on or off, press and hold the S key.
If you switch the phone on and there is no SIM card inserted, you
will be asked to insert one. Once inserted, the phone will check
that the SIM card is valid.
A number of messages will then be displayed:
• Enter PIN - a request to enter the SIM card PIN code (if
required).
• Enter Phone Unlock Code - a request to enter the phone
unlock code (if required).
• Searching... followed by a network name - as the phone
searches and then finds a suitable network to connect to.
Entering Your SIM Card PIN Code
To enter the PIN code, enter AO.
As you type in each digit of the PIN code a * character will be
displayed.
If you make a mistake, press and release the C key to remove
the last digit. Holding the C key down will remove the entire
entry.
When the PIN code is complete press the O key.
If the PIN code entered is incorrect, the warning message Wrong
PIN will be displayed, followed by Enter PIN.
! If the PIN number is entered incorrectly three times in a
row, your phone will automatically lock-up and the
Blocked message will be displayed. See ‘Unblocking
Your Phone’ for details on unblocking your phone.
The PIN code can be changed, see ‘Change SIM PIN Code’ in the
Phone Setup Menu section for more details.
j
Entering Your Unlock Code
If your phone displays the message Enter Phone Unlock
Code you must enter your unlocking code by entering
BO.
The unlock code is a four digit number which is set at
manufacture to 1234. The code can be changed, see ‘Change
Unlock Code’ in the Phone Setup Menu section for more
details.
If you forget your unlock code, press the [ or ] key. This
will display the ‘Change Unlock Code’ option. Enter O D, enter a new unlock code, and press O.
To make a phone call, your phone must be switched on and
unlocked.
It will not be possible to make a phone call unless you are in an
area where there is a GSM900 or GSM1800 service. When a
service has been found, a series of rising bars, x, will
show the signal strength.
There are a number of different ways to make a phone call:
• Using the digit keys.
• Using automatic redial.
• Redialling the last number called.
• One-touch dialling a Phone Book entry*.
• Dialling a Phone Book entry*.
• Calling an embedded number in a message.
A*Your phone contains a 'phone book' that can be used to
store names and telephone numbers. See ‘What is the
Phone Book?’ for further details.
The simplest method of making a phone call is to enter the
number using the digit keys then press O.
AIf you make a mistake, press and release the C key to
remove the last digit. Holding the C key down will
remove the entire number.
Your phone will then attempt to make the phone call. The display
will show Calling to show the call attempt is being made. If
the call is not answered, pressing O, or closing the flip (models
with flip only), at this point will end the attempt.
When the phone call is answered, the display will change to
Connected for a few seconds, followed by End Call?.
To end your call press O, or close the flip (models with flip
only).
Automatic Redial
If your call attempt does not succeed, the message Redial? will
be displayed for five seconds. Pressing O at this point will
automatically redial the phone number.
When the call is answered, you will hear a short ring tone.
The maximum number of redial attempts is set by your Cellular
Service Provider. If the phone call cannot be connected within
this maximum, the message Redial Failed will be shown.
Alternatively, you can retrieve the last number dialled using the
‘Last Ten Calls’ feature in the Phone Book menu.
One-Touch Dialling Phone Book Numbers
j
To quickly retrieve and dial a number stored in the first nine
locations of your Phone Book
digit key. For example, pressing and holding 2 will dial the
phone number stored in location 2 of your Phone Book.
AYou do not need to press O to call the number.
Dialling Phone Book Numbers
j
Enter a Phone Book G and press # O.
If you don’t know the exact location, you can enter a random
location and then use the [
number you want.
Calling an Embedded Number in a Message
Details on how to call a number embedded in a message are
given in the Messages Menu section.
1. The Phone Book entries that you are able to access will
depend on the One-Touch Dial Setting option in the Phone
Book menu.
1
, press and hold the appropriate
or ] key to scroll to the
International Phone Calls
To make an international phone call press and hold the 0 key.
After a couple of seconds the international dialling prefix + will
appear in the display, this allows you to call from any country
without knowing the local international access code.
Now enter the country code, followed by the phone number. The
country code follows the conventional format, 49 for Germany,
44 for the UK, 46 for Sweden, etc.
Just like a conventional international call, remove the leading '0'
of the area code when you dial.
Inserting Pauses Into Phone Numbers
To obtain a three second 'pause' character in a phone number,
press and hold the * key for a couple of seconds, the pause
symbol Ü will appear.
The pause character produces a three second delay whenever it is
used. However, the first pause character in a phone number is a
special case, it will not begin its delay until the call is answered.
Pause - A Working Example.
If, for example, you have a tone-based voicemail system on
555-6911, with a mailbox number 1066 and password 2001.
Then you may dial the following number:
5556911Ü1066Ü2001O.
The first part of the number would be used to call the voicemail
system.
When the call is answered the first pause will produce a delay of
three seconds before the tones for 1066 are sent to select the
mailbox.
There will be a second pause of three seconds before the tones
for 2001 are sent as the password.
Making and Receiving Phone Calls
21
English
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