IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58sr, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
i
Contents
Getti ng Sta rted.... ... ......... ........................... 1
Locating Your SIM Card....................................2
Index ....................................................... 178
vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boule v ard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i615
Model Number: H58XAN6RR4BN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral , this devi ce
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interference that may ca use undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are design ed to
provide reasonable protection against
harmful interference in a resid ential
inst allation. This equipment gener ates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv ing
antenna.
• Incr e as e th e separatio n be t we en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experience d
radio/TV technician for help.
1
Getting Started
a
c
volume
controls
Push-To-Talk
button
retractable
antenna
stereo
headset
jack
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
and off; used with voice na mes and voice
records.
.Ends calls; sends incoming phone calls to
voicemail.
To start using your i615 phone:
• Make sure your SIM card is in place.
• Charge th e batter y.
• Activate your service.
• Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
SIM card
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit car d. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Car d” on page 15.
If there is no SIM card in your phone or the box,
contac t your service provider.
holder
3
Battery
Battery
Removing the Battery Door
1 Make sure the phone is power ed off.
2 Slide the release but ton back.
3 Gripping the battery door near the release
button, lift the battery door and remove it from
the back of your phone.
release
button
Grip
here.
Inserting the Battery
1 Remove the battery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replac e t he batt e ry do or and pr e ss it ge nt ly unti l
you hear a cl ic k.
Charging the Battery
Your phone comes with a batter y charger.
1 Plug the charger into an electrical outlet.
4
Getting Started
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
access ory connector.
Charger Attached or Device Attached appears
on the display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 When charging the battery for the first time,
charge for 30 minutes longer than the time
shown in “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate char ging
times.
BatteryCharger
RapidStandard
High
Performance
Maximum
Capacity
For best resu lts , charg e the batt eri es withi n the
tempe rature rang e of 50 °F to 10 4° F (10 °C to
40°C).
Prolonged charging is not recommended.
2 hours4 hours
3.5 ho urs7.5 hours
5
Battery
Removing the Battery
1 With your phone po were d off, rem ove the
battery door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
• Lithium Ion bat teries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Sleep Mode
Your phone uses Sleep mode to conser ve battery
power . With Sleep mode, after yo ur phone has
been idle for a specified interval, the display on
your phone will turn off.
You can s et your phone to enter Sleep mode after
1 minute, 3 minute s, 5 minute s, or 15 minutes of
inacti vity. See “D ispl ay/In fo Fe atur es” on pa ge 14 1.
Sleep mode turns off when you either press a key
or receive a call alert or phone call.
Holster
When you pl ac e yo ur i615 ph one i n t he hol ste r that
you received with your phon e, your phone will go
into Sleep mode to preserve the phone’s battery
life. The holster contains a magnet that activates
Sleep mo de on your ph on e.
Note: Maintain a minimum distance of 1/4 inch
between the magnet and any media that
cont ains di gi t al i nf orm at io n, such a s c re di t
cards, debit cards, etc., as this digital
info rmation could be er ased by the
magnet.
6
Getting Started
Activating Service
The first time you power your phone o n, you must
be in your loca l ca ll ing area . T hi s activ ates your
service.
A screen t he n a pp ears pr om ptin g y ou to sel ec t Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Over-the-Air Security” on page 7.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update your br owser
information. This means you must enable security.
To power your phone on, press p.
Note: When powering on, if you press p for
more than 5 seconds, you will turn on
Airplane mode. See “Airplane Mode—
Temporarily Turning Off Calls” on page
141.
To power your phone off, press and hold p.
When You Power On Fo r the Fir st
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 12.
Press A un de r Ok. If prompted, press A under Ok
again.
When you receive your phone, the SIM PI N is
0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changi ng the PIN” on page
13).
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle scr een appears, the
phone is ready to use.
7
Enabling Over-the-Air
Security
If you are set up to receive over-the -air
programming from your service provider, you must
enable s ecurity the first time you power on your
phone or within 10 days of first activation of your
phone:
1 When you power on your phone for the first time,
after the idle screen appears, you will be
prompte d t o sele c t Ok to update your browser
information.
Enabling Over-the-Air Security
Note: If yo u pr e ss A under Later, you will be
prompted to enable security each time
you power on your phone until you press
A under Ok.
2 Press A under Ok.
3 You are prompted to en ab le sec ur i ty. Press A
under Yes. A series of screens appears. If you
subscribe to your service provider’s plan, your
home page appears.
4 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you may
receive an alert notification containing your Private
ID and Tal k group lists for Private calls.
To accept programming:
1 When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press O or press A under
Goto.
2 You are prompted to accept changes to your
lists. Press O or press A under Ok.
3 If you are prom pt ed again to ac c ep t cha nges to
your lists, press O or press A under Ok.
4 A confirmation screen disp lays. Press O or
press A under Ok.
8
Getting Started
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r
and Private ID
My Info lets you view your phone number, Private
ID, and other phone informatio n:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information.
Line 1 and Line 2 are your phon e nu mb er s .
Private is your Private ID, the number that others
use to co ntact you using Private se rvice. These
numbers appear when you receive your alert
notification after enabling security on your phone.
See “My Info” on page 103 for more information
about this feature.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
status icons
text area
menu icon
display options
The screen shown is the idle screen. The text that
appears on your idle screen depends on your
servic e provider. The idle scree n appears when
your phone is on, but not engaged in any activity.
Note: The idle screen will not display if your
phone is in Sleep mode.
Text Area
This area displa ys menus, messages, names,
phone nu mbers, and other information.
9
Phone Basics
Display Options
Two displ ay options appear at the bottom of most
screens. You select a displa y option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arrang ed in menus,
submenus, and lists.
To acces s the items i n a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolli ng.
In this guid e, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the ma in menu.
2 Press O to see the Settings scr e en .
3 Scroll to Security.
4 Press O to see the Security scr e en.
OK Key
Pressing O:
• Selects the hi ghlighted menu item or list item
• Sets options
• Confirms actions
• Places and answer calls
Menu Key
Many fea tures provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access th e menu.
S appea rs an y t im e a co ntext-s en sitive
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
BrowserBrowse the Web.
a
Java AppsJava applications on your
q
SettingsCust om iz e yo ur phone.
b
Ring TonesAssign ring tones and turn
m
m Media Cen t erAcces s st or e d pic tures
phone. See page 108.
See page 138.
ringer off. See page 55.
and au dio recordings. See
page 90.
10
Getting Started
VoiceRecordRecord and play au dio
c
My InfoAccess per sonal phone
j
GPSFind your approx imate
l
ContactsCreate, view, store, edit
d
MessagesAccess messages. See
e
Call Forwa rdSet call forw ard in g
f
DatebookSch ed ule appointment s .
o
MemoStore a number to access
g
Call TimersPhone us age information.
h
Recent CallsLists recent calls. See
i
messages. See page 105.
inform ation, in cl ud ing
phone n umber a nd Pr iv ate
ID. See page 103.
geograph ical locat ion . See
page 122.
Contacts and SDG lists.
See page 28 and page 47.
page 61.
options. See pag e 37.
See page 132.
later. See page 54.
See page 42.
page 24.
ShortcutsCreate shortcuts to
s
ProfilesGroups of setting s you
p
Call AlertLists call alerts. See
k
BluetoothConnect to a device with
B
screens. See page 151.
apply together. See
page 146.
page 22.
Bluetooth. See page 114.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to a ccess a main menu item f rom the id le
screen. E ach of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on pa ge 143.
11
Phone Basics
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have ac ti va t e d ce rt ai n fea t u res .
abcd
efgd
o p q r
s
A
B
C
SSDG In Use— Your phone is active
BBlue too t h I n Use — Yo ur ph on e i s
Battery Strength — A fuller battery
indic ate s a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your ph one is
active on a phone call.
Private In Use — Your phone is
active on a Private call.
Talkgroup In Use — Your phone is
active on a group call.
on a SDG call.
using B luetooth. If this icon is
blink in g, then your phon e is in
discoverable mode. If this icon is
static, then your phon e is act ive in a
Bluetooth connection.
1 2
G J
K
H
I L
Q R M
u
w xT
yz
DE
c
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
Call Forwa rd — Your phone is s et
to forw ard calls. See page 37.
Ringer Off — Your ph on e is s et no t
to ring. See page 55.
Speaker Off — Sounds a sso ci ate d
with Private calls and group calls
are set to come through the
earpiece rath er tha n thr ou gh the
speaker.
Messages — You have one or
more mess ages. See page 61.
Internet — You are re ad y to
browse the internet.
Voice Record — You have one or
more voice records stored. See
page 105.
12
Getting Started
U
Y Z
N O
t
Airplane Mode — Your phone is
set to airplane mode. See
page 141.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See
page 43.
TTY — You are ready to use yo ur
phone to make calls using a
teletypewriter device. See page 44.
Roaming — You are using your
phone ou tside your carrier's
network.
Entering Numbers From the Keypad
To enter numbers at the idle screen or any screen
that re qu ires you to en te r num be r s, pr es s th e
numbers on the keyp ad.
If you make a mistake:
• To clear a digi t, press A un der Delete.
• To clear all digits, press and hold A under
Delete.
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To cancel, press e.
SIM Ca rd Se curity
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n with out the SIM
card.
To preve nt unauth orized use of yo ur ph on e, your
SIM card may be pr o tect e d by a PI N tha t you e nt er
each time the phone is powered on. You can
change the PIN or turn off the requirement that it
be entered.
Entering the PIN
You may be required to enter a SIM PIN when you
first use your phone.
When you receive your phone, the SIM PI N is
0000. Change your PIN to prevent fraudulent use
of the SI M card.
13
SIM Card Security
Important: If you enter your PIN incorrectly 3
1 When the Enter SIM PIN Code screen ap pe ar s,
enter you r SIM P IN. An as te r is k ap pe ar s for
times, your SIM card is blocked. To
unblock your SIM card, you must
contact your service provider. See
“Unblocking the PIN”.
each character entered.
2 Press A under Ok.
Changing the PIN
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re- enter
the new SIM PIN to confirm.
7 Press A under Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requirement is off, your pho ne can
be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unbl ocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM car d, you
must contact your service provider to get a PIN
Unblock Code (PUK).
14
Getting Started
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
your service provider. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
2 At your se rvice prov i de r repr e se nt a tiv e’s
request, provide the information needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-d igit SIM PIN .
6 Re-ent er yo ur S IM PI N.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
your SIM card.
Switching SIM Ca rds
Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with another phone, or use another SIM card
with your phone, the following information is
erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MOSMS drafts, outbox messages, and
custom i ze d quick not es
• Pictures and audio recordings in the media
center, except those that are forward locked
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
15
SIM Card Security
Note: In some cases, Contacts and SDG lists
may not be acc es s ibl e if yo u mo ve your
SIM card to another phone. Contacts and
SDG lists created with your i615 phone
are not readable by an older iDEN
SIM-based phone.
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Hold your SIM card as shown. Do not touch the
gold-colored area.
cut corner
3 Carefully slide your SIM card into your phone,
until it lies flat in the SIM card holder.
SIM card
holder
Removing Your SIM Card
Important: To avoid loss or damage, do not
1 With your phone po were d off, rem o ve the
battery door and battery.
remove your SIM card from your phone
unless absolutely necessary.
16
Getting Started
2 While hol ding the tab do w n, slid e your SIM car d
out of the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Antenna
The retractable antenna on your i615 phone is
design ed to be extended du ring call s and is
essential to attain the hearing aid compatibility
rating on applicable models.
To extend the antenna, pull gently on the rounded
tip unt il the a nt enna i s fu lly ex te nded a nd cl icks i nt o
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
SIM card
holder
To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid t ouching the antenna with any body part.
Important: Failure to fully extend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
Accessories
To order accessories, log on to our Web site at
www.motorola.com/store/iden or contact your
Motorola Authorized Retailer.
17
Note: When you place your i615 phone into the
holst er, your phone goes into Sl eep
mode.
For Mo re I nf o rmat i on
If you have questi ons about your i615 phone,
contac t your sales representative or your service
provider.
For More Information
18
Making Calls
Your i615 phone makes two types of calls: digital
cellular phone calls and Private calls. With Private
calls, you use your phone as a long-ra nge, digital
walkie-talkie.
Phone Calls
1 Enter the number you want to call.
2 To place the c all:
Press s. -or-
If you enter e d th e num ber from th e idle scr een,
press O.
3 To end the call, press e.
Private Calls
1 Enter the Private ID you want to call.
2 Press and hold th e PTT button on the side of
your phon e. Beg in talk ing af ter you r phon e emits
a chirpin g sound.
3 Release the PTT button to listen.
4 To end the call, press e. -or-
Press A under Exit.
A Private call ends automatically if there is no
activity on the call for a few seconds.
Tip: To let someone know you want to talk to
him or her on a Privat e call, send a call
alert. See “Cal l Alerts” on page 22.
Receiving Calls
Phone Calls
When you receive a phone cal l, your phone rings,
vibrates, or lights up its backlight.
Answering
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
Sending to Voicemail
Press e. -or-
Press A under No.
Ending
Press e.
Private Calls
When you receive a Private call, your phone emits
a chirping sound or vibrates.
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