MOTOROLA EX124G
Getting Started Guide
Congratulations
MOTOROLA EX124G
Your MOTOROLA EX124G phone is loaded with
premium features including music, photos, videos,
browsing, and more—all in a streamlined touchscreen
design.
•Music. Tap, tap, play—instant music. Just open
your media player and select a playlist.
• Photos. Take photos and send them to your friends.
•Web. Surf to your heart’s content. Search, browse,
everything you want to do, all made easier.
We’ve crammed all the main features of your phone
into this handy guide, and in a matter of minutes we’ll
show you just how easy your phone is to use. You may
be surprised at what you discover.
Note: Certain apps and features may not be available
in all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information packaged with your
product.
1Congratulations
More
• Support: Go to www.motorola.com/support.
• Accessories: Find accessories for your phone at
www.motorola.com/products
2 Congratulations
.
Your phone
Stylus
Microphone
Volume Keys
Camera
(on back)
3.5mm
Headset Jack
Micro USB
Connector
Charge or
connect to PC.
Send Key
Make &
answer calls.
End Key
Hang up,
exit menus.
Camera Key
Touchscreen
Confirm Key
Power Key
the important keys & connectors
Note: Your phone might look a little different.
3Your phone
Contents
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . 8
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manage your life . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Bluetooth® wireless . . . . . . . . . . . . . . . . . . . . . . . . 37
Memory card & USB . . . . . . . . . . . . . . . . . . . . . . . 39
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 46
4 Contents
Let’s go
4H
let’s get you up and running
Assemble & charge
1 cover off 2 battery in
3 microSD in 4 cover on
5 charge u p
5Let’s go
Caution: Please read “Battery Use & Safety” on
page 46.
Turn it on & off
To turn your phone on or off, press
and hold Power (on the side of
the phone).
Prepaid service
Find it: Tap >
With prepaid service, you buy wireless network
services in advance. Your phone works just like any
other wireless phone. Prepaid options let you activate
and deactivate service, check your balance, add money
to your account, call customer service, and provide
information to your service provider.
Note: Prepaid service may vary depending on your
service provider or region. Call your service provider
for availability and more information.
6 Let’s go
Prepaid
Make & answer calls
To make a call from the home screen, tap with the
stylus to open the dialer. Enter a number, then
press .
To answer a call, press . To turn off the incoming
call alert, tap
To end a call, press .
Reject
.
Cool content & more
Surf the web for cool content and more (see “Web”
on page 26). An optional microSD memory card can be
installed in your phone—you can load it up with music,
photos, and videos from your computer (see “Memory
card & USB” on page 39).
7Let’s go
Touchscreen & keys
O
aec
Voice Mail
Email
eeDelet
Se
nt
O
utb
o
s
aft
o
b
essage
s
c
a
Back
pose Messag
C
ompose Message
MMM:44422
1
A
4
a few essentials
Touch tips
Here are some tips on how to navigate around your
phone.
Tap
To choose an icon or option,
tap it with the stylus. Try it:
In the home screen, tap
to open the app menu.
Drag
To scroll through a list or move
slowly, drag across the
touchscreen. Try it: In the
home screen, tap
Messages
, then drag
your list up or down.
Tip: When you drag a list, a
scroll bar appears on the right.
Drag the scroll bar to move
the list.
8 Touchscreen & keys
Messages
Compose Message
Inbox
Drafts
Outbox
Sent
Delete
Email
Voice Mail
OK
10:42 AM
10:42 AM
Back
Flick
Voice Mail
a
utb
o
4
442
A
4
To scroll through a list or move
quickly, flick across the
touchscreen (drag quickly and
release).
Tip: When you flick a long list,
tap the screen to stop it from
scrolling.
Compose Message
Inbox
Drafts
Outbox
Sent
Delete
Email
Voice Mail
OK
Key tips
Confirm, send, & end
From the home
screen, press
Confirm to open
the app menu. When
you’re in a menu,
press Confirm to
select the highlighted
Send
Key
menu item or
perform the option shown in the bottom center of
the touchscreen.
Confirm
Key
Messages
10:42 AM
10:42 AM
End
Key
Back
9Touchscreen & keys
From the home screen, press to go to the
All calls
list. Tap a number, and press to call it.
Press to end calls and exit menus.
Sleep & wake up
To save your battery, prevent
accidental taps, or when you want
to wipe smudges off your
touchscreen, put the touchscreen to
sleep by pressing Power . To
wake up the touchscreen, just press
Power again.
To change how long your phone waits before the
screen goes to sleep automatically, tap
Settings >Phone >Display >Screen Saver
>
Waiting
>
.
Adjust volu me
Press the volume keys to change
the ring volume (in the home
screen), or the earpiece volume
(during a call).
When playing music or video files,
press the volume keys to adjust
media volume.
10 Touchscreen & keys
Home screen
:42 0
:
A
AM
Status Indicators
Flick left or right to open
more panels of widgets
& shortcuts.
Panel Indicator
Widgets
Tap & hold in the
home screen to see
the widgets list.
Shortcuts
Tap to open.
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press from a menu. It’s basically like this:
L2
L2
12
6
AM PM
Abu Dha..
10:42 AM
10:42 AM
111
210
39
12
Apr
48
57
Mon
12:00 AM
12:00 AM
12:00 AM
Note: Your home screen might look a little different.
11Home screen
Widgets
Add a widget, such as a clock, slide show, or a calendar
that shows upcoming appointments.
To add widgets, tap and hold the home screen for a
few seconds until a widget list appears. Drag the list
up or down to see more widgets. Check the widget
you want, then tap
OK
.
Shortcuts
Your shortcuts are shown at the bottom of the home
screen.
App menu
All the apps on your phone are shown in your app
menu.
To open the app menu from the home screen, tap .
Tap an app to open it, or tap
home screen. You can press to return to the home
screen at any time.
12 Home screen
Back
to return to the
Notifications & phone status
Indicators at the top of the screen tell you about new
messages and phone status.
status indicators
Signal Strength General Profile
Active Call Meeting Profile
Phone Lock Outdoor Profile
Alarm Headset
Roaming Service Bluetooth®
New Messages Battery
13Home screen
Calls
it’s good to talk
Incall options
During a call, tap
more. Tap to turn the handsfree speakerphone
on and to turn the speakerphone off.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Redial
1 Tap >
2 Tap the number you want to call, and press .
Save a contact
1 Tap and enter a number.
Options
2 Tap
Replace existing
3 Enter contact details and tap
14 Calls
Options
to make a new call, and
Recent Calls
>
Save to Phonebook
.
Done
>
Add New
, then
Yes
or
.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers (such as 911 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your preprogrammed emergency number(s) may not
work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental,
or interference issues.
1 Tap (if your phone is locked, tap
Emergency Call
2 Enter the emergency number.
3 Press to call the emergency number.
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can
be made.
).
15Calls
Contacts
Add New
Alex Pico
i
7
:4
A
4
/
contacts like you’ve never had before
Quick start: Contacts
Find it:
L2
Add New
Contacts
Contacts
abc
Alex Pico
Dan Smith
(212)5550707
Kate Shunney
Keith Zang
Luke Carmody
10:42 AM
10:42 AM
0/10
12
Tap or drag to scroll up/down
through the contact list.
Contacts List
Tap to see contact details.
Options Back
Search
Tap to open keypad
& enter search text.
Tap to call, text, or do
more with the contact.
Tip: To see more contacts, flick or drag up or down.
16 Contacts
Create contacts
Find it:
Enter contact details and tap
Contacts >Add New
Done
, then
Yes
.
Call contacts
Tap a contact, then press .
Tip: Press the volume keys to scroll to a contact, then
press .
17Contacts
Messaging
sometimes it’s best to text or email...
Create & send messages
Find it:
Use the touchscreen keypad to enter your message.
Tap
When you finish composing the message, tap
Send to
>
recipients from your contact list.
To send the message, tap
Receive a message
When you receive a message, your phone plays an
alert and shows the new message indicator at the
top of the screen.
To read the new message, tap
To read messages stored in your inbox,
tap
18 Messaging
Messages >Compose Message
Options
to insert a picture, sound, or video.
to enter phone numbers or select message
Options >Send
View
.
Messages >Inbox
.
Options
.
Set up an account
Find it:
press
Messages >Email >Email Accounts
Options >New account >Yes
The email setup wizard will guide you through setting
up your email account.
Create a new email
Find it:
Messages >Email >Write Email
Enter the recipient email address and message, then
Done >Send
tap
.
,
19Messaging
Music
Options
Back
(1/100) Song title
t
00:00:21/00:03:15
Song Title
Music Controls
Progress Bar
Volume Controls
when music is what you need...
Media player
Tap, tap, play—instant music. Just open your media
player and select a playlist.
Find it: >
Now Playing
>
Multimedia >Media Player
20 Music
Media player controls
controls
play/pause Tap / .
previous/next Tap / .
fast forward/rewind Tap & hold / .
volume Press the side volume keys.
Get music
You can transfer music from your computer to your
phone by using a USB connection.
For more information on transferring music, see “USB
drag & drop” on page 40.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Playlists
To create a new playlist, tap >
Media Player >My Playlists
>
Create Playlist
>
Options >Done
tap
. Enter a playlist name, then
.
To add a song or video to a playlist, open the playlist,
then tap
Options >Add
.
To delete or rename playlists, tap
, then tap
Options
Multimedia
Options
.
21Music
Hide and turn off
Press to use another app. Your media continues to
play. If you use
turned off.
To turn off your media, tap .
22 Music
Games
or
FM Radio
the media player is
Radio
news and music on the go
Listen to news and music anywhere, for free.
Find it: >
Note: The FM radio only works when a headset is
plugged in.
Radio controls
controls
tune stations Tap / .
search stations Tap, then tap/.
volume Press the side volume keys.
turn off radio Tap .
Radio presets
To auto search and save stations, tap
Auto search
>
To manually save preset stations, tap
Channel list
>
enter the
To go to a preset station, tap
then tap the channel number.
Multimedia >FM Radio
.
, tap an empty preset location, then
Channel name
and
Frequency
Options >Channel list
Options
Options
.
,
23Radio
Photos
1.00EV 0
Tap to take a photo.
Tap to adjust camera
settings.
Tap to exit camera
mode.
Tap to increase/
decrease exposure.
Tap to zoom in/out.
see it, capture it, share it!
Take & share photos
Take that family photo, and send it to everyone.
Find it: Press Camera
Your phone shows the camera viewfinder.
Note:
Image size
To take the photo, press Camera or tap on the
touchscreen. Your phone saves the photo, and shows
the photo in the screen.
• To send the photo in a message, tap .
is 3MP, unless you change it.
24 Photos
• To delete, forward, or edit the photo, tap .
To see photos you’ve taken, go to the camera
viewfinder screen and tap >
Switch to >Album
.
To record a v id eo , go to the camera viewfinder screen
and tap >
Switch to >Video
.
25Photos
Web
surf the web with your phone
Note: To use the browser, you’ll need to have data
service activated for your account (additional fees may
apply for this service).
Use your phone’s browser to surf your favorite web
sites, upload videos to a video blog, and download files
and applications to your phone. Log onto your
internetbased email account to check your email.
Find it:
To .. .
Go to your
home page
Go to a web page Tap
Bookmark a web
page
Go to a link on a
web page
Note: If you can’t connect, contact your service
provider.
26 Web
Browser
Tap
Homepage
Input address
Options
Tap
Add to Bookmarks
>
Tap the link.
.
.
.
Tips & tricks
a few handy hints
To .. .
Return to the
home screen
See recent
incoming &
outgoing calls
Tu rn airplane
mode on/off
Create a new
contact in your
contact list
Adjust sound
volume
Set app menu
scroll effect
Press .
Tap >
Tap >
Airplane Mode
>
Airplane Mode
>
Normal Mode
Recent Calls
Settings >Phone
.
.
or
Tap , enter a phone number,
Options
tap
Save to Phonebook
>
.
From the home screen, press
the up/down volume keys.
Set the effect when you press
volume keys to scroll through
the app menu: Tap
Settings >Phone
>
Display >Main Menu Effect
>
.
27Tips & tricks
Battery tips
Want to extend your battery life? Try these:
, set
Settings
, and set
Settings
Style
• Turn off Bluetooth power: Tap >
Connectivity >Bluetooth >Power
>
• Reduce the time your phone display stays on:
Tap >
Time (sec)
Settings >Phone >Backlight
to a lower setting.
• Turn off the screen saver: Tap >
Phone >Display >Screen Saver
>
Done
tap
28 Tips & tricks
.
to
Off
,
Text entry
think keyboard, now think smaller
When you select a text entry option, your phone opens
a touchscreen keypad.
Options
To change the keypad text entry mode, tap
Input method
>
:
entry modes
ABC
Enter capital letters in the
text field.
abc
Enter lowercase letters in the
text field.
Numeric
Enter numbers in the text
field.
Insert Symbol
Select a symbol to insert.
To delete letters to the left of the cursor, tap .
To enter a space, tap .
To enter symbols, tap .
29Text entry
Personalize
add your personal touch
Add widgets
1 Find an empty spot on your home screen where you
want to add a widget. You can flick left or right to
see other panels on your home screen.
2 Tap and hold the empty spot until you see the
Add widget
3 Tap the check box for a widget, such as
Analog clock, Date, Calendar, Memo
4 Tap
To move a widget, tap and hold it, then drag the
widget where you want it.
To delete a widget, drag it to the trash in the
bottom right corner of the home screen.
30 Personalize
OK
menu.
, and more.
.
Profiles
Your phone has different profiles. You can customize
ringtones, alerts, and volume for most profiles.
Find it: >
You can select these profiles:
profiles
General
Meeting
Outdoor
Indoor
Vibrator
Silent
Headset
Bluetooth Adjust profile settings for
User Profiles
Standard profile default
setting.
Ringtone is off, vibrate is on.
Ringtone and key tone
volume are set to maximum.
Ringtone is on, vibrate is off.
Vibrate is on.
All tones are off.
Adjust profile settings for
when a wired headset is
plugged into your phone.
when a Bluetooth® headset
is connected to your phone.
31Personalize
To change a profile’s settings, tap
Customize
>
. You can adjust these settings:
Options
settings
Tone settings
Set ringtones for incoming
calls, messages, key tones,
and other events.
Volume
Set the volume for ringtones
and key tones.
Alert type
Ring type
Extra tone
Answer Mode
Set to
Ring only, Vib. only
Vib. and ring
ring
Set to
Ascending
, or
.
Single, Repeat
.
Vib. then
Play an extra tone for
Warning, Error
, and
Set to answer calls by
, or
Connect
pressing any key.
Wallpaper
Set the wallpaper (background) image in your home
screen.
Find it: >
Wallpaper >System
>
32 Personalize
Settings >Phone >Display
or
User Defined
> picture
,
.
Screen saver
Set a screen saver image. The screen saver appears
after a specified period of inactivity.
Find it: >
Screen Saver
>
To turn on the screen saver, set
Slide Show
Settings >Phone >Display
Style
.
To select the screen saver image, tap
System
or
>
User Defined
To set the delay interval, set
30 sec
, or
1minute
To turn off the screen saver, set
> picture.
Waiting
.
Style
to
Animation
Settings
to
5sec, 15 sec
to
Off
.
Language
Set menu language:
Find it: >
Settings >Phone >Language
or
,
33Personalize
Manage your life
stay on top of things
Calendar
Find it: >
To view your calendar in different ways tap
Jump to Date
>
Add calendar events
From any calendar view, tap
Reminder, Meeting
>
You must enter a subject for the event. Tap
Edit
, enter the subject name and tap
tap
Done
.
>
Enter other event details as needed. When you’re
finished, tap
Edit calendar events
To edit an event, tap
Edit
. Edit event details and tap
>
Tasks
Find it: >
To add a task, tap
34 Manage your life
Tools >Calendar
, or
Go to Weekly View
, or
Done >Yes
Options >View
Tools >Tasks
Add >Date, Call
.
Options >Add Event
Course
.
to save the event.
, then tap
Done >Yes
, or
Anniversary
Options
Subject
Options
Options
.
,
.
Alarm
Find it: >
To turn on an alarm, tap the check box, scroll to On and
Done
tap
When an alarm sounds, tap
Snooze
to delay.
To set a snooze period, tap the alarm, then tap
Snooze (min)
>
To set the FM radio as your alarm, tap the alarm, then
Edit >Alarm tone
tap
.
Tools >Alarm
.
>
FM radio
Stop
to turn it off or
.
Edit
Calculator, currency convertor & stopwatch
Find it: >
Currency convertor
Tools
, or
>
Calculator
Stopwatch
,
File manager
Find it: >
Tap
Phone
Options
and more.
to
or
Open
My Folder
Memory Card
, create
New folder, Rename, Delete
to view your folders. Tap
,
35Manage your life
Airplane mode
Use airplane mode to turn all your wireless
connections off—useful when flying.
Find it: >
Airplane Mode
>
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Bluetooth®
back on, if permitted by your airline. Other wireless
voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency
calls to your region's emergency number (e.g., 911)
can still be made.
36 Manage your life
Settings >Phone >Airplane Mode
or
Normal Mode
Bluetooth® wireless
lose the wires and go wireless
Turn Bluetooth power on or off
Find it: >
Power
>
When Bluetooth power is on, the Bluetooth
indicator appears in the home screen.
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 38.
1 Make sure the device you are pairing with is in
discoverable mode (see device instructions).
2 Tap >
My devices >Search new device
>
Note: If Bluetooth power is not turned on, your
phone will ask if you want to
Bluetooth first?
3 Your phone lists the devices it finds within range.
Tap a device to connect.
Settings >Connectivity >Bluetooth
Settings >Connectivity >Bluetooth
.
Yes
Power on
.
Ta p
37Bluetooth® wireless
4 If necessary, enter the device passkey (like
connect to the device.
Tip: For specific information about a device, check the
instructions that came with it. For more Bluetooth
support, go to www.motorola.com/Bluetoothsupport
For maximum Bluetooth security, always connect
Bluetooth devices in a safe, private environment.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
0000
) to
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, tap the device name in the
My devices
list.
Disconnect devices
To automatically disconnect your phone from a
paired device, simply turn off the device.
To manually disconnect your phone from a paired
device, tap the device name in the
38 Bluetooth® wireless
My devices
list.
.
Memory card & USB
load music, photos, and more on your phone
microSD memory card
To format your memory card, tap >
scroll to
Memory card
and tap
Options >Format
Warning: When you format a memory card, all data on
the card is deleted.
To see files stored on your memory card, tap
My Folder >Memory card
>
.
To copy or move a file from your phone to your
memory card:
1 Tap >
2 Scroll to the file, then tap
3 Tap
and tap
My Folder >Phone
Memory card
Options >Select
Options >Copy
, scroll to the destination folder
.
My Folder
.
.
or
Move
,
.
39Memory card & USB
USB drag & drop
Note: This feature requires an optional accessory.
You can drag & drop your pictures, videos, music, and
more from your computer to your phone’s memory
card.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Note: When your phone is connected to a computer, it
cannot be used for anything else, including making
emergency calls. To restore the phone to normal use,
disconnect it from the computer.
1 With a memory card
inserted and your phone
showing the home screen,
connect a Motorola micro
USB data cable from your
phone’s micro USB port to a
USB port on your computer.
2 Your phone shows a
Mass storage
Tap
USB config
. You can’t use the files on your
memory card while it is connected.
3 On your computer, use the “My Computer”
window to find “Removable Disk.”
40 Memory card & USB
dialog.
4 Click on the “Removable Disk” icon to access the
memory card.
5 Drag & drop files between your computer and
memory card folders.
6 When you’re done, use the “Safely Remove
Hardware” feature to finish.
41Memory card & USB
Security
help keep your phone safe
Codes & passwords
Your phone password is originally set to
service provider didn’t change the phone password,
you should change it.
Find it: >
Change password >Phone password
>
You can also change your SIM card PIN and
codes.
If you forget your phone password: At the
Input password
four digits of your phone number. If that doesn’t work,
contact your service provider.
If you forget other codes: If you forget your SIM PIN
code or PIN2 code, contact your service provider.
Settings >Security
prompt, try entering
Lock your phone
You can lock your phone to keep others from using it.
You’ll need to enter the phone password to lock or
unlock your phone.
Find it: >
42 Security
Settings >Security >Phone Lock
.
1234
1234
. If your
PIN2
or the last
Lock touchscreen & keys
Find it: >
Auto Keypad Lock >None, 5sec, 30 sec, 1min
>
5min
You can lock your phone’s touchscreen and keys to
prevent unwanted phone operations.
Your phone automatically locks the touchscreen and
keys when no activity is detected for the specified
interval.
To unlock the touchscreen and keys, press
Power and follow the screen instructions.
Settings >Security
, or
43Security
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on
page 5), then replace and turn on your phone as usual.
Reset
Reset default factory settings on your phone.
Caution: This option erases all information you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos, and music files) stored in your phone’s
memory. After you erase the information, you can’t
recover it. This option does not delete SIM card or
memor y card information.
Find it: >
44 Troubleshooting
Settings >Restore Factory Settings
Service & Repairs
If you have questions or need assistance, we're here
to help.
Go to www.motorola.com/repair
www.motorola.com/support
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at 18003316456 (United States),
18883906456 (TTY/TDD United States for hearing
impaired), or 18004614575 (Canada).
(United States) or
(Canada), where you can
45Troubleshooting
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the form of your battery.
• Don’t let the mobile device or battery come in contact with water.*
can get into the mobile device’s circuits, leading to corr osion. If the mobile device
and/or battery get wet, have them checked by your service provider or contact
Motorola, even if they appear to be working properly.*
• Don’t allow the battery to touch metal objects.
jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.
• Don’t place your mobile device or battery near a heat source.*
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source
a hair dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the battery or mobile device.*
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or
battery has been damaged from dropping or high temperatures.
* Note:
Always make sure that the battery compartment is closed and secure to
avoid direct exposure of the battery to any of these conditions.
46
If metal objects, such as
Dropping these items,
Water
High
, such as
Important: Use Motorola Original products for quality assurance and
032375o
safeguards.
To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers.
Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as
Unable to Charge
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Important:
Motorola’s warranty does not cover damage to the mobile device caused
by non-Motorola batteries and/or chargers.
Warn ing:
Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Proper and safe battery disposal and recycling:
only important for safety, it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warn ing:
Never dispose of batteries in a fire because they may explode.
, take the following steps:
Invalid Battery
(in English only)
or
Proper battery disposal is not
47
Battery Charging
Battery Chargi ng
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for
efficient battery charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery
from damage from overcharging.
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel
of a vehicle. Using a mobile device or accessory for a call or other application while
driving may cause distraction. Using a mobile device or accessory may be prohibited
or restricted in certain areas, always obey the laws and regulations on the use of
these products.
While driving, NEVER:
•
Type or read texts.
•
Enter or review written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessori es
in the vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at
www.motorola.com/callsmart
48
(in English only).
before
driving.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a
person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes,
leave the lights on in the room, take a 15-minute break every hour, and stop use if
you are tired.
Caution About High Volume Usage
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffled speech, you sh ould stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our Web site at
hellomoto/nss/AcousticSafety.asp
(in English only).
direct.motorola.com/
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a physician.
[Nov0109]
49
Small Children
032374o
Keep your mobile device and its accessories away from small children.
These products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and
can include fueling areas, such as below decks on boats, fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as
grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries. In such areas, sparks can occur and cause an explosion
or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
50
Symbol Definition
032376o
032375o
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
For indoor use only.
Listening at full volume to music or voice through a headset may
damage your hearing.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
51
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you
would a landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you
do not use a body-worn accessory supplied or approved by Motorola, keep the
mobile device and its antenna at least 2.5 centimeters (1 inch) from your body
when transmitting.
•
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied
or approved accessories, visit our Web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult airline
staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your physician before using this mobile device.
Persons with implantable medical devic es should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
52
•
Use the ear opposite the implantable medical device to minimize the potential
for interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
SAR (IEEE)
Your model wireless phone meets the governmental
requirements for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed and
manufactured to not exceed limits for exposure to radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The
standards include a substantial safety margin designed for the safety of all persons,
regardless of age or health, and to account for any variations in measurements.
The exposure standard for mobile device s employs a unit of measurement known as
the Specific Absorption Rate (SAR). The IEEE SAR limit set by the FCC and by the
Canadian regulatory authorities is 1.6 watts per kilogram (W/kg), averaged over one
gram of tissue. Tests for SAR are conducted using procedures accepted by the FCC
and by Industry Canada with the mobile device transmitting at its highest certified
power level in all tested frequencies. Although the SAR is determined at the highe st
certified power level, the actual SAR level of the mobile device while operating can
be below the maximum value. This is because the mobile device is designed to
operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station, the lower the
power output.
Before a mobile device is available for sale to the public in the U.S. and Canada, it
must be tested and certified to the FCC and Industry Canada that it does not exceed
53
the limit established by each government for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) submitted to the
FCC and available for review by Industry Canada. The highest SAR value for this
mobile device when tested for use at the ear is 1.46 W/kg, and when worn on the
body, as described in this guide, is 1.05 W/kg. Body-worn measurements can differ,
depending upon available accessories and regulatory requirements. The SAR
information includes the Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products ; in all cases, products are designed to
be within the guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
Information from the World Health
Organization
WHO Information
“A large number of studies have been performed over the last two decades to
assess whether mobile phones pose a potential health risk. To date, no adverse
health effects have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information:
54
http://www.who.int/emf
European Union Directives Conformance
0168
0168
Product
Approval
Number
Statement
EU Conformance
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC
(to R&TTE Directive) at
Product Approval Number from your product’s label in the “Search” bar on the Web
site.
www.motorola.com/rtte
. To find your DoC, enter the
55
FCC Declaration of Conformity
FCC DoC
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola Mobility, Inc.
Address: 600 N US Highway 45
Libertyville, IL 60048 USA
Hereby declares that the product:
Product Name: EX124G
FCC ID: IHDP56LJ6
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two c onditions: (1) This devic e may not cause harmful interfer ence, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
56
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B
digital apparatus complies with Canadian ICES-003.
Smart Practices While Driving
Driving Safety
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas—for
example, handsfree use only may be required. Go to
www.motorola.com/callsmart
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
• Get to know your Motorola mobile device and its features such as speed
dial, redial and voice dial.
call without taking your attention off the road.
• When available, use a handsfree device.
of convenience to your mobile device with one of the many Motorola Original
handsfree accessories available today.
• Position your mobile device within easy reach.
mobile device without removing your eyes from the road. If you receive an
incoming call at an inconvenient time, if possible, let your voicemail answer it for
you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions.
sleet, snow, ice, and even heavy traffic can be hazardous.
(in English only) for more information.
If available, these features help you to place your
If possible, add an additional layer
Be able to access your
Rain,
57
• Do not take notes or look up phone numbers while driving.
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic.
moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting.
Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help.
number in the case of fire, traffic accident, or medical emergencies (wherever
wireless phone service is available).
• Use your mobile device to help others in emergencies.
accident, crime in progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number (wherever wireless phone
service is available), as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless
assistance number when necessary.
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless
phone service is available).
Privacy & Data Security
Privacy & Data Se curity
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
• Monitor access
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
• Keep software up to date
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
58
—Keep your mobile device with you and do not leave it where
—If Motorola or a software/application vendor
If you must make a call while
Dial 911 or other local emergency
If you see a broken-down vehicle
Jotting down a
If you see an auto
• Secure Personal Information
information in various locations including your SIM card, memory card, and
phone memory. Be sure to remove or clear all personal information before you
recycle, return, or give away your device. You can also backup your personal data
to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device,
go to
www.motorola.com/support
• Online accounts
(such as MOTOBLUR). Go to your account for information on how to manage the
account, and how to use security features such as remote wipe and device
location (where available).
• Applications
Applications can have access to private information such as call data, location
details and network resources.
• Location-based information
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions), such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, applications
providers, Motorola, and other third parties providing services.
• Other information your device may transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
privacy@motorola.com
—Some mobile devices provide a Motorola online account
—Install third party applications from trusted sources only.
—Your mobile device can store personal
—Location-based information includes
—Your device may also transmit
, or contact your service provider.
59
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity,
sweat, or other liquids. If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C
(14°F) or above 60°C (140°F). Don’t recharge your mobile device in
temperatures below 0°C (32°F) or above 45°C (113°F)
microwaves
Don’t try to dry your mobile device in a microwave oven.
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol
or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
60
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire.
These items should be disposed of in accordance with the national
collection and recycling schemes operated by your local or regional
authority. Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of
Motorola approved national recycling schemes, and further information on Motorola
recycling activities can be found at:
Packaging & Product Guides
Product packaging and pr oduct guides should only be disp osed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See
There is no special handling required by consumers.
www.dtsc.ca.gov/hazardouswaste/perchlorate
www.motorola.com/recycling
Hearing Aid Compatibility with Mobile
Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box
for your particular model has “Rated for Hearing Aids” printed on it, the following
explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
61
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are rated
have the rating on their box or a label on the box. To maintain the published Hearing
Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment
battery model.
The ratings are not guarantees. Results will vary depending on the user’s hearing
device and hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully. Trying out the
phone with your hearing device is the best way to evaluate it for your personal
needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled. M4
is the better/higher of the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more
usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than
unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you find
results for your hearing device. The more immune your hearing aid is, the less likely
you are to experience interference noise from mobile phones.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
62
normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of
the Copyright Laws of the United States and other countries. This device is intended
solely for copying non-copyrighted materials, materials in which you own the
copyright, or materials which you are authorized or legally permitted to copy. If you
are uncertain about your right to copy any material, please contact your legal
advisor.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
63
Motorola Limited Warranty for the United
States and Canada
Warra nty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its
mobile telephones (“Products”), Motorola-branded or certified accessories sold for
use with these Products (“Accessories”), and Motorola software contained on
CD-ROMs or other tangible media and sold for use with these Products (“Software”)
to be free fr om defects in materials and wor kmanship under normal consumer usage
for the period(s) outlined below. This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola Products, Accessories, and
Software purchased by consumers in the United States or Canada, which are
accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
as
Products and Accessories
defined above, unless otherwise
provided for below.
Decorative Accessories and
Cases.
Decorative covers,
bezels, PhoneWrap™ covers and
cases.
Monaural Headsets.
and boom headsets that transmit
mono sound through a wired
connection.
Products and Accessories
that are Repaired or
Replaced.
64
Ear buds
One (1) year
the first consumer purchaser of the product
unless otherwise provided for below.
Limited lifetime warranty
lifetime of ownership by the first consumer
purchaser of the product.
Limited lifetime warranty
lifetime of ownership by the first consumer
purchaser of the product.
The balance of the original warranty or
for ninety (90) days
returned to the consumer, whichever is
longer.
from the date of purchase by
for the
for the
from the date
Exclusions (Products and Accessories)
Normal Wear and Tear.
due to normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Periodic maintenance, repair and replacement of parts
Defects or damage that result from: (a) improper operation,
Defects or damage that res ult
Defects or damages resulting from
Products or Accessories with (a) serial numbers or date tags
Defects, damages, or the failure of Products,
Software
Products Covered Length of Coverage
Applies only to physical defects in the
Software.
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days
the date of purchase.
from
65
Exclusions (Software)
Software Embodied in Physical Media.
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media.
physical media (e.g. software that is downloaded from the Internet), is provided “as
is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
No warranty is made that the software
Software that is not embodied in
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does no t conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, wi ll be reinstalled. To avoid losing such data, software, and
applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USA
Canada
TTY
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, t o a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a c opy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
66
1-800-331-6456
1-800-461-4575
1-888-390-6456
applicable; (d) the name and location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an
implied warranty, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to another.
67
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the Motorola
Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to
change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. All other product or service names are the
property of their respective owners.
© 2010 Motorola Mobility, Inc. All rights reserved.
Caution:
Changes or modifica tions made in the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Product ID: MOTOROLA
Manual Number: 68014205001-A
68
EX124G
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