Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen the
Motorola C381 GSM wireless phone.
Menu Key
Left Soft Key
Perform function
in lower left
display.
Send Key
Make &
answer calls.
Headset Jack
Power
Connector
5-Way
Navigation Key
Scroll through
menus & lists.
Right Soft Key
Perform function
in lower right
display.
Power & End
Key
Turn phone on/off,
end calls, exit
menu system.
Accessory
Connector
* Please refer to your phone for the actuality of keypad.
1
Personal Communications Sector
(852)2506-3888 (Hong Kong)
www.motorola.com.hk (Hong Kong)
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office.
Java and all other Java-based marks are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
All other product or service names are the property of their respective
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software contained
in the Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law.
Furthermore, the purchase of the Motorola products shall not be deemed to
grant either directly or by implication, estoppel, or otherwise, any license
under the copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive, royaltyfree license to use that arises by operation of law in the sale of a product.
Mobile Phone Tools Software Disclaimer
Music or other audio works, whether originating from CD's, MP-3's or
some other source, ("Music Materials") may be protected under copyright
law. Unauthorized copying of copyrighted works may be contrary to the
provisions of the copyright laws of the United States and other countries. It
is your responsibility, not Motorola's, to ensure that your use of Mobile
Phone Tools software and/or Motorola phones to copy, edit, play or
otherwise use any Music Materials does not violate the copyright laws.
You are responsible for obtaining any necessary permission and paying
any necessary licensing fees for the Music Materials other materials you
choose to copy, edit, play or otherwise use. A violation of copyright laws
could result in a civil or criminal claim brought against you, even if you
don't receive any money or other commercial benefit from your copying or
other use of the material. This software should only be used for your
personal, noncommercial purposes.
2
Main Menu
n
Phonebook
s
Recent Calls
• Received Calls
• Dialled Calls
• Notepad
•Call Times
•Call Cost *
• Data Times
• Data Volumes
e
Messages
• New Message
• Message Inbox
•Voicemail
• Browser Msgs
• Info Services
• Quick Notes
•Outbox
• Drafts
• MMS templates
É
Office Tools
•Calculator
• Datebook
• Shortcuts
• Alarm Clock
•Chat
• Dialling services
• Fixed Dial
• Quick Dial
•Voice Dial
• SIM Applications *
Q
Games & Apps
Menu Map
á
WebAccess
• Browser
• Web Shortcuts
• Stored Pages
•History
• Go To URL
• Browser Setup
• Web Sessions
h
Multimedia
•Themes
• Pictures
• Sounds
• MotoMixer
ã
IM
•Log in
• Offline convs.
• Offline settings
•Help
w
Settings
• (see next page)
* Optional network, SIM card
or subscription-dependent
feature
This is the standard main
menu layout. Menu
organization and feature
names may vary on your
phone. Not all features may
be available on your phone.
3
Settings Menu
l
Personalise
• Home screen
• Main Menu
• Colour Style
• Greeting
• Wallpaper
• Screen Saver
• Quick Dial
t
Ring Styles
• Style
• style Detail
H
Call Divert
•Voice Calls
•Fax Calls
• Data Calls
•Cancel All
• Divert Status
U
In-Call Setup
• In-Call Timer
• Call Cost Setup *
• My Caller ID
• Answer Options
• Call Waiting
Z
Initial Setup
• Time and Date
• 1-Touch Dial
• Display Timeout
• Backlight
•Scroll
• Language
• Contrast
•DTMF
• Master Reset
• Master Clear
m
Phone Status
•My Tel. Numbers
• Credit Info/Available *
• Active Line
• Battery Meter
S
Headset
• Auto Answer
•Voice Dial
J
Car Settings
• Auto Answer
• Auto Handsfree
• Power-off Delay
• Charger Time
j
Network
• New Network
• Network Setup
• Available Networks
• My Network List
• Service Tone
• Call Drop Tone
u
Security
• Phone Lock
• Lock Keypad
• Lock Application
• Fixed Dial
• Call Barring
• SIM PIN
• New Passwords
• Certificate Mgmt
c
Java Settings
• Java System
• Delete All Apps
• App Vibration
• App Volume
• App Priority
• App Backlight
• Set standby app
• DNS IP
* Optional network, SIM card
or subscription-dependent
feature
4
Contents
Menu Map
Safety and General Information
Getting Started
Note: The functions available on this mobile phone may vary
in different regions and nations. Please contact your
local customer service centres, agencies or retailers if
you have any question about the mobile phone
functions. Motorola reserves all rights to revise and
change this user's manual without obligation to notify
any person of such revisions or changes.
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.
10
Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear
a phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, if available. Use of accessories not approved by Motorola
may exceed RF energy exposure guidelines. If you do not use one of the
body-worn accessories approved or supplied by Motorola, and are not
using the phone held in the normal use position, ensure the phone and its
antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antenna, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
www.Motorola.com
.
RF Energy Interference/Compatibility
Note:
Nearly every electronic device is susceptible to RF energy
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.
11
Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
•
ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
•
NOT carry the phone in the breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
When using your phone while driving, please:
12
•
Give full attention to driving and to the road.
•
Use hands-free operation, if available.
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Responsible driving best practices may be found at the Motorola website:
www.Motorola.com/callsmart.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere. Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or
fire resulting in bodily injury or even death.
Note:
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
areas posted “Turn off electronic devices.” Obey all signs and
instructions.
13
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
and chargers.
Your battery or phone may contain symbols, defined as follows:
SymbolDefinition
032374o
Important safety information will follow.
Use only Motorola original batteries
032376o
032375o
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
032377o
Li Ion BATT
032378o
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion battery.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to flashing lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
playing video games on your phone or enabling a flashing-lights feature
on your phone. (The flashing-light feature is not available on all products.)
14
Parents should monitor their children's use of video game or other
features that incorporate flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
•
Do not play or use a flashing-lights feature if you are tired or need
sleep.
•
Take a minimum of a 15-minute break hourly.
•
Play in a room in which all lights are on.
•
Play at the farthest distance possible from the screen.
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
•
Take a minimum 15-minute break every hour of game playing.
•
If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
•
If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.
15
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant provisions of
Directive 1999/5/EC
All other relevant EU DirectivesThe above gives an example of a
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to
Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/
rtte - to find your DoC, enter the product Approval Number from
your product's label in the "Search" bar on the Web site
Product
Approval
Number
16
Getting Started
About This Guide
This guide describes the basic features of your
Motorola wireless phone.
Optional Features
This label identifies an optional network, SIM
032380o
card, or subscription-dependent feature that may
not be offered by all service providers in all
geographical areas. Contact your service provider
for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
Installing the SIM Card
Your SIM (Subscriber Identity
Module) card contains your
phone number, service details,
and phonebook/message
memory.
Caution:
exposing your SIM card to static electricity, water, or dirt.
Do not bend or scratch your SIM card. Avoid
Getting Started
17
Battery Use
Battery performance depends on many factors,
including your wireless carrier’s network configuration;
signal strength; the temperature at which you operate
your phone; the features and/or settings you select and
use; items attached to your phone’s accessory
connector; and your voice, data, and other application
usage patterns.
Caution:
objects to contact or short-circuit the battery terminals.
To maximize your battery’s performance:
Getting Started
•
•
•
•
•
•
To prevent injuries or burns, do not allow metal
Always use Motorola Original batteries and battery
chargers. The phone warranty does not cover
damage caused from using non-Motorola batteries
and/or battery chargers.
New batteries or batteries that have been stored for a
long time may require a longer charge time.
Maintain the battery at or near room temperature
when charging.
Do not expose batteries to temperatures below -10°C
(14°F) or above 45°C (113°F). Always take your
phone with you when you leave your vehicle.
When you do not intend to use a battery for a while,
store it uncharged in a cool, dark, dry place, such as a
refrigerator.
Batteries gradually wear down and require longer
charging times. This is normal. If you charge your
battery regularly and notice a decrease in talk time or
18
an increase in charging time, then it is probably time
to purchase a new battery.
The rechargeable batteries that power this
phone must be disposed of properly and may
need to be recycled. Refer to your battery’s
label for battery type. Contact your local recycling
center for proper disposal methods.
Warning:
may explode.
Never dispose of batteries in a fire because they
Installing the Battery
Note:
If necessary, remove the battery from its protective
clear plastic case.
Your phone is designed to use only Motorola
Original batteries and accessories. We recommend
that you store batteries in their protective cases
when not in use.
Getting Started
19
12
Getting Started
3
Charging the Battery
New batteries are shipped partially charged. Before you
can use your phone, you need to install and charge the
battery as described below. Some batteries perform best
after several full charge/discharge cycles.
20
Action
1
Plug the travel
charger into the
bottom of your
phone.
2
Plug the other end of the travel charger into the
appropriate electrical outlet.
3
When your phone indicates
remove the travel charger.
Tip:
You can safely leave the travel charger connected to
your phone after charging is complete. This will not
damage the battery.
Charge Complete
,
Turning Your Phone On
Action
1
Press and hold
for 2 seconds to
turn on the phone.
Power
Key
Getting Started
21
Action
2
If necessary, enter your SIM card PIN code and
OK
press
() to unlock the SIM card.
Caution:
in a row, your SIM card is disabled and your phone
displays SIM Blocked.
3
If you enter an incorrect PIN code 3 times
If necessary, enter your 4-digit unlock code and
OK
press
() to unlock the phone.
Adjusting Volume
Press the 5-way Navigation
Getting Started
key () left or right to
increase or decrease volume.
•
increase or decrease
earpiece volume during a call
•
increase or decrease the ringer volume setting when
the home screen is visible
Tip:
At the lowest volume setting, press the key left
once to switch to vibrate alert. Press it again to
switch to silent alert. Press the key right to switch
back to vibrate alert, then ring alert.
•
turn off an incoming call alert
5-way
Navigation
Key
22
Making a Call
PressTo
1
keypad
keys
2
3
dial the phone number
make the call
end the call and “hang up” the
phone when you are finished
Answering a Call
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
PressTo
1
2
or
ANSWER
()
answer the call
end the call and “hang up” the
phone when you are finished
Viewing Your Phone Number
To view your phone number from the home screen, press
.
While you are on a call, press >
My Tel. Numbers
.
Getting Started
Note:
Your phone number must be stored on your SIM
card to use this feature. To store your phone number on
the SIM card, see page 51. If you do not know your phone
number, contact your service provider.
23
Highlight Features
You can do much more with your phone than make and
receive calls! This section describes some of your
phone’s highlight features.
Sending a Multimedia Message
A
Multimedia Messaging Service
032380o
message contains one or more slides with text
and embedded media objects (including pictures,
animations, sounds, or voice records). You can
send the multimedia message to other wireless phone
Highlight Features
users, and to email addresses.
(MMS)
24
Find the Feature
PressTo
1
keypad keysenter slide text
2OK()
>
>
Tip:
You can press to
open the
and select
Picture, Voice Record, Sound
New Page, Quick Note
store the message
Messages >New Message
New Multimedia Msg
MMS Menu
Insert
to insert a
, or
. Scroll to
,
Contact Info
.
PressTo
3
4
SELECT
()
scroll to a
select
[New Ph.book Entry]
number/address. Press
OK
you are finished.
or
ADD
()
add a phonebook entry to the
list of recipients. Press
DONE
finished.
5
scroll to
Send To
option:
•
Highlight
[One Time Entry]
enter one or more phone
numbers and/or email
addresses.
•
Highlight
[New Ph.book Entry]
to enter a number/
address and add it to the
phonebook.
•
Or highlight an existing
phonebook entry.
[One Time Entry]
or
and enter a
() or
DONE
() when
() when you are
Subject
to
032380o
Highlight Features
select
6
CHANGE
()
7
keypad keysenter the subject
8OK()
9
CHANGE
()
Subject
store the subject
select
Attachments
25
PressTo
10
11
SELECT
()
12
13
SELECT
()
14
BACK
()
15
16
CHANGE
()
17
ADD
() or
REMOVE
()
18
DONE
()
Highlight Features
19
SEND
()
or
scroll to
Picture
or
Sounds
select the file type
highlight the file you want
attach the file
return to the message editor
scroll to
select
Receipt
Receipt
activate/deactivate the
delivery report
return to the message editor
send the message
send the message, view
message details, save the
message in the drafts folder,
or cancel the message
26
Receiving a Multimedia
Message
When you receive an MMS message, your
032380o
phone displays the
indicator and a
sounds an alert.
PressTo
READ
()
MMS messages that you receive can contain the following
media objects:
•
Pictures and animations are displayed as you read
the message.
•
A sound file begins playing when its slide is displayed.
•
Attached files are added to the end of the message.
To open the attachment, highlight the file indicator/
filename and press
() (sound file), or
phonebook or datebook entry, or unknown file type).
r
(message waiting)
New Message
open the message
VIEW
OPEN
notification, and
() (image file type),
() (object such as
PLAY
Highlight Features
27
Learning to Use Your
Phone
See page 1 for a basic phone diagram.
Using the Display
The home screen displays when you are
or using the menu. You must be in the home screen to
dial a phone number.
Date
040078o
Service Provider
not
on a call
10/15/04
Clock
SHORTCUTSMESSAGE
Right Soft Key LabelLeft Soft Key Label
Menu Indicator
Learning to Use Your Phone
H
(menu) indicator indicates that you can press the
The
menu key () to enter the main menu.
Labels at the bottom corners of the display show the
current soft key functions. Press the left soft key () or
right soft key () to perform the function indicated by the
left or right soft key label.
28
Tip:
According to your needs, you may change the
functions indicated by soft key labels.
Your phone can display an analog or digital clock in the
home screen (see page 119).
The following status indicators can display:
Roam
4.
1.
Signal
Strength
5.
Active
Line
Service Provider
6.
Messaging
0323551o
Presence
7.
Message
9.
Battery
Level
10/15/04
2.
GPRS
040079o
3.
Data
Transmission
SHORTCUTSMESSAGES
1. Signal Strength Indicator
Vertical bars show the strength of the network connection.
You cannot make or receive calls when the
indicator or
0>
(no transmit) indicator displays.
2. GPRS Indicator
Shows that your phone is using a high-speed
032380o
General Packet Radio Service (GPRS) network
connection. GPRS allows faster data transfer
speeds. Indicators can include:
8.
Ring Alert
0
(no signal)
Learning to Use Your Phone
29
Å
= GPRS PDP context
active
Ç
= GPRS packet data
available
3. Data Transmission Indicator
Shows connection and data transmission status.
Indicators can include:
4
= secure packet data
transfer
3
= secure application
connection
2
= secure Circuit Switch
7
= insecure packet data
transfer
6
= insecure application
connection
5
= insecure CSD call
Data (CSD) call
4. Roam Indicator
Shows when your phone is seeking or using
032380o
another network outside your home network.
5. Active Line Indicator
Learning to Use Your Phone
Shows @ or B to indicate the current active phone
032380o
line. Other indicators can include:
30
A
= line 1 active, call
forward on
C
= line 2 active, call
forward on
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