Motorola C350 Service Manual

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Consumer Solutions & Support
EMEA Competency Centre
Pyramid Business Park
Motorola Bathgate
Bathgate EH48 2EH
West Lothian
Scotland
Website: gs.mot.com/cc

FIELD SERVICE BULLETIN

FSB Number: EIFSB2003 - 23
Author: Paul Convery
Date: 1
Total No. Of Pages: 1

Subject: GSM C350
Model Affected: C350
Level of Repair: 1

Problem

It has been highlighted that there is a discrepancy in a number of C350 user manuals. The
affected manuals document that an alarm clock function is available as part of the 'office tools'
section, however the alarm clock is not a feature of the C350 product.

Field Service Action

Customer Returns:

When a unit is returned with the complaint no alarm function in the menu, it should be
communicated to the customer that this feature is not available on C350.

Service Inventory:

N/A

Call Centre Action:

When a customer calls with the complaint of no alarm function in the menu, it should be
communicated to the customer that this feature is not available on C350.

st

April 2003

No Alarm Clock feature -Information Bulletin

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