C300.book Page 1 Thursday, November 7, 2002 4:06 PM
Welcome
Welcome to the world of Motorola digital wireless
communications! We are pleased that you have chosen
the Motorola C300 wireless phone.
Earpiece
LCD Display
Left Soft Key
Perform functions
identified by left
display prompt
Power On/Off Key
Press and hold to switch
phone on/off, or to end or
cancel
a call
Alphanumeric
Keys
Headset Jack
For connection to
optional hands-free
headset
Microphone
Right Soft Key
Perform functions
identified by right
display prompt
Menu Key
Send Key
Send and answer calls,
view recent dialed calls
list
Scroll Key
Move through
menus and lists
Accessory
Connector Port
Insert charger and phon
accessories
Note: In this guide, press and hold means “pressing and
holding a key for about 3 seconds,” while press means
“pressing and releasing a key immediately.”
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Personal Communications Sector
852-2506-3888 (Hong Kong)
www.motorola.com.hk (Hong Kong)
MOTOROLA, the Stylized M Logo and all other trademarks indicated
as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. &
Tm. Off. All other product or service names are the property of their
respective owners.
The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in semiconductor
memories or other media. Laws in the United States and other
countries preserve for Motorola and third party software providers
certain exclusive rights for copyrighted software, such as the exclusive
rights to distribute or reproduce the copyrighted software. Accordingly,
any copyrighted software contained in the Motorola products may not
be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights,
patents, or patent applications of Motorola or any third party software
provider, except for the normal, non-exclusive, royalty-free license to
use that arises by operation of law in the sale of a product.
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C300.book Page 3 Thursday, November 7, 2002 4:06 PM
Contents
Welcome
Safety and General Information
Getting Started
C300.book Page 5 Thursday, November 7, 2002 4:06 PM
Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. READ THIS INFORMATION BEFORE
USING YOUR PHONE.
The information provided in this document supersedes the
general safety information contained in user guides
published prior to July 2000. For information regarding
radio use in a hazardous atmosphere please refer to the
Factory Mutual (FM) Approval Manual Supplement or
Instruction Card, which is included with radio models that
offer this capability.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
RF Operational Characteristics
Your phone contains a transmitter and a receiver. When it
is ON, it receives and transmits radio frequency (RF)
energy. The phone operates in the frequency range of
880 MHz to 915 MHz and 1710 MHz to 1785 MHz in
digital mode.
When you communicate with your phone, the system
handling your call controls the power levels at which your
phone transmits. The output power level typically may vary
over a range from 0.0 Watts to 1.58 Watts for the 900 MHz
band and 0.0 Watts to 1.3 Watts for the 1800 MHz band.
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Exposure To Radio Frequency Energy
Your Motorola phone is designed to comply with the
following national and international standards and
guidelines regarding exposure of human beings to radio
frequency electromagnetic energy:
• United States Federal Communications Commission,
Code of Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers (IEEE)
C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition
• National Council on Radiation Protection and
Measurements (NCRP) of the United States, Report
86, 1986
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1998
• Ministry of Health (Canada) Safety Code 6. Limits of
Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300
GHz, 1999
• Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation-Human Exposure) Standard 1999
To assure optimal phone performance and make sure
human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above
standards, always adhere to the following procedures:
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C300.book Page 7 Thursday, November 7, 2002 4:06 PM
Portable Phone Operation and EME
Exposure
Antenna Care
Use only the supplied or an approved replacement
antenna. Unauthorized antennas, modifications, or
attachments could damage the phone and may violate
FCC regulations.
Do NOT hold the antenna when the phone is in use.
Holding the antenna affects call quality and may cause the
phone to operate at a higher power level than needed.
Phone Operation
When placing or receiving a phone call, hold your phone
as you would a wireline telephone. Speak directly into
the microphone.
Body-Worn Operation
To maintain compliance with FCC/Health Canada RF
exposure guidelines, if you wear a phone on your body
when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case,
or body harness for this product. Use of
non-Motorola-approved accessories may exceed FCC/
Health Canada RF exposure guidelines. If you do not use
one of the Motorola-supplied or approved body-worn
accessories, and are not using the phone held in the
normal use position, ensure the phone and its antenna
are at least one inch (2.5 centimeters) from your body
when transmitting.
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Data Operation
When using any data feature of the phone, with or without
an accessory cable, position the phone and its antenna
at least one inch (2.5 centimeters) from your body.
Approved Accessories
For a list of approved Motorola accessories, visit our
website at
www.mot.com
.
Electromagnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to
electromagnetic interference (EMI) if inadequately
shielded, designed, or otherwise configured for
electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility
conflicts, turn off your phone in any facility where posted
notices instruct you to do so. Hospitals or health care
facilities may be using equipment that is sensitive to
external RF energy.
Aircraft
When instructed to do so, turn off your phone when on
board an aircraft. Any use of a phone must be in
accordance with applicable regulations per airline crew
instructions.
Medical Devices
Pacemakers
The Advanced Medical Technology Association
recommends that a minimum separation of 6 inches
(15 centimeters) be maintained between a handheld
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C300.book Page 9 Thursday, November 7, 2002 4:06 PM
wireless phone and a pacemaker. These
recommendations are consistent with the independent
research by, and recommendations of, the United States
Food and Drug Administration.
Persons with pacemakers should:
• ALWAYS keep the phone more than six inches
(15 centimeters) from your pacemaker when the
phone is turned ON.
• NOT carry the phone in the breast pocket.
• use the ear opposite the pacemaker to minimize the
potential for interference.
• turn OFF the phone immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may
want to consult your hearing aid manufacturer to discuss
alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if it is adequately
shielded from RF energy. Your physician may be able to
assist you in obtaining this information.
Safety and General Use While Driving
Check the laws and regulations on the use of phones in
the area where you drive. Always obey them.
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When using your phone while driving, please:
• give full attention to driving and to the road.
• use hands-free operation, if available.
• pull off the road and park before making or answering
a call if driving conditions so require.
Operational Warnings
For Vehicles With an Air Bag
Do not place a portable phone in the area over an air bag
or in the air bag deployment area. Air bags inflate with
great force. If a portable phone is placed in the air bag
deployment area and the air bag inflates, the phone may
be propelled with great force and cause serious injury to
occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a
potentially explosive atmosphere, unless the phone is a
model specifically identified as being “Intrinsically Safe.”
Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an
explosion or fire resulting in bodily injury or even death.
Note: The areas with potentially explosive atmospheres
referred to above include fueling areas such as below
decks on boats, fuel or chemical transfer or storage
facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders, and any
other area where you would normally be advised to turn off
your vehicle engine. Areas with potentially explosive
atmospheres are often but not always posted.
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Blasting Caps and Areas
To avoid possible interference with blasting operations,
turn OFF your phone when you are near electrical blasting
caps, in a blasting area, or in areas posted: “Turn off
two-way radio.” Obey all signs and instructions.
Operational Cautions
Antennas
Do not use any portable phone that has a damaged
antenna. If a damaged antenna comes into contact with
your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily
injury such as burns if a conductive material such as
jewelry, keys, or beaded chains touches exposed
terminals. The conductive material may complete an
electrical circuit (short circuit) and become quite hot.
Exercise care in handling any charged battery, particularly
when placing it inside a pocket, purse, or other container
with metal objects.
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Getting Started
Your SIM Card
To use your phone, you must insert a SIM (Subscriber
Identification Module) card supplied by your network
operator. The SIM card contains your subscription number,
phone number, and memory for storing phone numbers,
messages, etc.
Inserting Your SIM Card
Caution: Scratches can easily damage the metal contacts
Getting Started
of the SIM card. Pay special attention to the SIM card
when you handle and insert it.
1If the battery door is already
in place, push down the
battery door release latch,
then slide the door slightly
downward.
2Pull the cover up and off the
phone.
3Locate the SIM card slot on the back of your phone.
12
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4Insert the SIM card into
the slot, with the metal
contacts of the SIM card
facing down and its cut
corner at the bottom left.
5Push the SIM card all the
way into place.
Removing Your SIM Card
1If necessary, remove the battery door and battery.
2Push the SIM card from the
bottom end of the phone.
Getting Started
3Pull the SIM card from the
top of the slot, then lift it out
of the phone.
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Installing the Battery
Before you can use your phone, you need to install and
charge your battery.
Caution: Do not remove the battery when your phone
is on—you may lose all your personal settings stored
either in your SIM card or phone memory.
1If the battery door is already
in place, push down the
battery door release latch,
then slide the door slightly
downward.
Getting Started
2Pull the cover up and off the
phone.
3Place the battery onto the back of the handset, with the
battery’s contacts facing down in alignment with the
contacts on the battery compartment.
4Push the battery forward into
the compartment.
5Press the battery down until it
clicks into the compartment.
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6Lower the battery door
onto the phone.
7Push the battery door
forward until it latches into
place.
Removing the Battery
1If necessary, remove the battery door.
2Lift the battery up from the
bottom end and remove it
from the phone.
Getting Started
Charging the Battery
1Insert the travel charger
connector into the
charger port at the
bottom of the phone.
2Connect the charger to a socket.
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3Remove the charger connector when charging is
complete.
Notes:
• It takes 24 hours for the travel charger to fully
charge a new battery for the first time. Recharging
takes approximately 160 minutes each time.
• During charging, the
E
indicator will blink until the
battery is fully charged. When the battery is low, the
phone plays a warning tone and displays
. When the battery is running out of power, B will
Low
Battery
appear to remind you to recharge immediately. Then
Getting Started
your phone will power off automatically.
• When the battery is very low or completely discharged
and you begin charging, you will not be able to make
calls immediately. You may have to wait several
minutes with the charger attached and the battery
actively charging before you can make a call.
Caution: Use only approved batteries, charger and
accessories to ensure proper function of your phone and
battery life. Any malfunction or damage caused by the use
of any third-party accessories will result in warranty being
void.
Caution: If batteries need to be replaced or additional
batteries are requested, please make sure the same type
of battery that was included in your package is ordered.
Caution: For safety concerns, when the temperature of
the phone goes over 40° C (104° F) or below 0° C (32° F),
charging will come to a halt. When the phone temperature
returns to the normal range, charging will resume.
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Turning Your Phone On
To turn your phone on, press and hold P.
Sending a Call
1If necessary, enter your SIM card PIN code.
If you type a wrong number while entering your PIN,
delete it by pressing
Note: A PIN (Personal Identification Number) is a
password provided by your network operator. With your
PIN, you can use your SIM and access the services
provided by your operator.
Caution: If you enter a wrong PIN three times in a row,
your SIM card will be blocked. To unblock the SIM card,
you need to enter the PUK (Personal Unblocking Key) of
the card. Please contact the network operator, and ask for
PUK.
2When finished, press
When your PIN is accepted, the phone automatically
searches for your designated network, as
indicates. This may take a few seconds.
When your phone successfully receives network
signals, it beeps twice, displays the network to which it
is connected, and goes into idle mode.
3Dial the desired number, using your phone’s number
keys on the keypad. (Press
4Press
to complete the call.
N
(
-
DELETE
(OK) or N (
+
).
) to confirm.
SEND
õ
to delete wrong digits.)
-
Getting Started
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Press O if you want to end a call after dialing.
Notes:
• When network service is not available, no signal
level will be displayed on the screen.
• When connected to a network to which you do not
have access, signal strength will be displayed. You
can only make an emergency call in such a condition.
• During a call, you can use the call options described
on page 31.
Ending a Call
Getting Started
To end a call and return to idle mode:
O
.
Press
Receiving a Call
When it receives an incoming call, your phone rings or
vibrates and displays the name or phone number of the
caller (network support dependent). The name displayed
depends on the data in the Phone Book.
• To answer an incoming call:
Press
• To reject a call, press
Note: To change the answering mode, see “Alert Profiles
(7)” on page 119.
18
(OK) or N.
+
or - (
O
EXIT
).
C300.book Page 19 Thursday, November 7, 2002 4:06 PM
Turning Off the Phone
Press and hold O to turn your phone off.
Getting Started
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About Your Phone
See page 1 for a diagram of your phone that describes
basic phone components.
Idle Mode Display
Any time your phone is powered on, the idle display
provides you with information and options.
Status icon bar
Press - to
access phone
book directory.
Press
to access menus.
M
About Your Phone
Status Icons
Icons often shown on the idle display:
IconFunctionDescriptions
5
20
Signal
Strength
Time and
date
Press + to access
Messages menu.
Signal strength of your
designated network. The more
bars displayed, the stronger the
signal. The strongest signal is
represented by five bars.
C300.book Page 21 Thursday, November 7, 2002 4:06 PM
IconFunctionDescriptions
p
I
q
P
H
G
E
S
,
Short
message
Voice mail
waiting
Divert AllAll incoming calls are diverted
Active LineIdentifies current Active Line
Vibrate and
Ring
Vibration
only
BatteryBattery power level. The more
Key lockKey lock is activated (see
RoamingWhen your phone is operated
You have unread messages .
You have a new voice mail (see
page 86)
to a designated number (see
page 98).
(see page 99).
Your phone vibrates and rings
when a call comes in (see page
120).
Your phone only vibrates
without ringing when a call
comes in (see page 120).
the bars, the more the battery
power. Three bars: full. No bars:
Recharging needed
immediately. The icon scrolls
during charging until the battery
is full.
“Initiating Keypad Lock” and
page108).
on a foreign network, this icon
will appear.
About Your Phone
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Initiating Keypad Lock
• In idle, press and hold # to activate the keypad lock.
When the lock is enabled,
of the idle mode screen.
• To deactivate the lock, press
press
Note: You can also activate the keypad lock in the
menu option
About Your Phone
*
.
Key Lock
S
will appear at the bottom
(
+
Unlock
. See page 108.
) or N, then
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Sending and
Receiving Calls
For basic instructions on how to send, end, or receive a
call, refer to “Getting Started” section. This chapter
describes features that help you send and receive calls
and information about other call-related phone functions.
One-Touch Dialing
While the phone is in idle mode, you can use one-touch
dialing in either of two ways:
Press and hold
be dialed again automatically.
or
Dial any of the first 9 phone numbers saved in the
Phone Book
location number.
For example, if the number is saved in the Phone Book
at location 5, press and hold
. The last number you dialed will
N
by pressing and holding its Phone Book
to make the call.
5
Making a Voice Dial Call
Note: Before you can make a voice dial call, you must add
a voice tag to a Phone Book entry and activate the
feature. To add a voice tag, see page 69. To activate
Dial
the
Voice Dial
1With the phone in idle mode, press and hold
feature, see “Call Services (4)” on page 98.
S
Voice
.
Sending and Receiving Calls
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2After the phone plays a tone, speak the voice tag of a
desired phone number into the microphone.
If your phone recognizes the voice tag, it displays the
corresponding Phone Book record and prompts you to
confirm it.
3Press
If you wait a few seconds without pressing
N
(
+
, your phone will automatically dial the number.
) or N to complete the call.
CALL
Listening to a Voicemail
To call your operator’s voicemail center and listen to a
voicemail message:
In idle mode, press and hold
or
Select the
menu. See page 86 for more information.
Note: Voicemail is a network-support and subscriptiondependent feature.
Voice Mail
option under the
*
.
Making an International Call
1Enter the outgoing international code.
or
Press and hold
2Enter the recipient’s national code, area code, and
Sending and Receiving Calls
phone number.
until + is displayed.
0
(
+
CALL
Message
) or
24
3Press
to complete the call.
N
C300.book Page 25 Thursday, November 7, 2002 4:06 PM
Making an Emergency Call
Enter 112 (the international emergency number) and press
. This emergency call can be made without a SIM card
N
inserted, as long as you are within the coverage of the type
of network accepted by your phone.
Dialing an Extension Number
1Enter the telephone number.
2Press and hold
displayed.
3Enter the extension number.
4Press
to complete the call.
N
. The pause symbol P will be
#
Last Missed, Dialed, and
Received Calls
You can review the most recently missed, answered, and
dialed phone numbers, along with the time and date the
calls were placed.
When incoming calls are not answered, your phone
displays a message to inform you of the calls you missed.
This message also indicates the number of missed calls.
Press
missed call. Use
In idle mode, you can access a list of missed, dialed and
received calls:
1Press
+
(
SELECT
.
N
) or N to display the most recently
to scroll to other missed calls.
S
Sending and Receiving Calls
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The most recent call is displayed.
to scroll to the phone number you want.
2Press
3When the phone number of a missed/dialed/received
S
call appears on the screen, you can do the following:
Dial the phone number—Press
or
Store the phone number in your Phone Book—Press
, then follow the prompts to enter the name
and hold
and confirm the phone number. Next, specify a caller
group and location number, and press
save. Finally, press
tag to the phone number.
page 63. For details on the caller group, see page 69.
To add a voice tag, see page 64.
N
(OK) or N again to add a voice
+
Note: The phone number saved this way is stored
in SIM card memory. To save a phone number in
phone memory, see “Add Entry to Phone (1-2)” on
+
(
CALL
+
) or N.
(OK) or N to
Making an Abbreviated Call
1Type the location number of a desired Phone Book
.
#
) or N to dial the displayed number.
(
+
Call
Sending and Receiving Calls
entry and press
2Press
Scroll to another number, then press
dial the displayed number.
or
+
(
Call
) or N to
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Accessing Phone Book
Directory
1Press - to access the Phone Book.
2Press
organized alphabetically) to display the desired entry.
Type the first letter of an entry name. For example, to
find a name that begins with “K”, press
enter “K”. Names that begin with “K” are displayed first.
Scroll to the one you want.
R
displayed record is stored in the SIM card memory.
F
at the top left of the screen indicates that a
displayed record is stored in the phone memory.
3Press
Press and hold
record in the same way you save a phone number in
the Phone Book.
to scroll through the Phone Book (which is
S
or
twice to
5
at the top left of the screen indicates that a
(
+
or
) or N to dial the displayed number.
CALL
to edit the entry. You can edit the
N
Sending and Receiving Calls
27
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Accessing Messages Menus
Press + to enter the
For details on the
Messages
Messages
menu.
menu, see page 74.
Adding Phone Book Entries in
Idle Mode
To enter a phone number while the phone is idle:
1Enter the phone number you wish to save.
2Press
3Follow the prompts to:
•Confirm the phone number.
•Specify a caller group and location number for the
4Press
5Press
phone number entry.
For details on caller groups, see page 69. To add a voice
tag, see page 64.
Note: The phone number saved this way is stored in SIM
card memory. To save a phone number in phone memory,
Sending and Receiving Calls
see “Add Entry to Phone (1-2)” on page 63.
(
+
or
Press and hold
•Enter the name for the entry.
entry.
+
+
).
SAVE
.
N
(OK) or N to save the entry details.
(OK) or N again to add a voice tag to the
28
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Using Features While
on a Call
Adding Phone Book Entries
During a Call
To add a Phone Book entry during a call:
1Type the number you wish to save in your Phone Book.
Using Features While on a Call
2Press
3Follow the prompts to:
•Enter the name for the entry.
•Confirm the phone number.
•Specify a caller group and location number for the
You are not able to add a voice tag for the entry added
during a call.
You can also call the number by pressing
you call the number, the original call is put on hold.
Press
to save the number.
+
entry.
. When
N
to delete the number you type during a call.
-
Incoming Call Waiting
If you receive another call while you are on the phone, you
can:
• Press
and N to reject the incoming call.
0
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C300.book Page 30 Thursday, November 7, 2002 4:06 PM
• Press 1 and N to end the active call and connect
the incoming call.
• Press
to the incoming call.
Note: This feature is network- and subscriptiondependent.
and N to hold the active call and connect
2
Call Holding
• To place a call on hold, press - (
is on hold,
To make the call active again, press
• While a call is on hold, you can dial another number.
When the second call is connected,
Press
a call on hold.
Using Features While on a Call
When an active call ends, the call on hold resumes.
Notes:
• The figure next to
• Call Holding is network- and subscription-dependent.
W
1 is displayed.
(
-
examples) indicates the number of held/active
calls.
) to switch between an active call and
SWAP
W
/ X (“1” in the above
). When the call
HOLD
-
X
Muting the Microphone
(
1 is displayed.
RESUME
).
Mute the microphone while on a call by pressing
(
+
your voice.
30
). The person you are speaking with cannot hear
MUTE
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