Motorola C290 User Manual

Boost Mobile

®

C290 CDMA Handset

User’s Guide

Getting Started

Introduction

Welcome to Boost Mobile®. With your new
Unlimited by Boost™ service, you'll get the best
in unlimited calling. With Unlimited by Boost™
you get:

• Unlimited Local and Long Distance
Calling

• Large Home Calling Areas

• Quality Nationwide Network

To welcome you to Unlimited by Boost™, you'll
also receive the first month of service for free
when you activate your new phone.

This Getting Started Guide will give you
everything you need to know about how to get

your Unlimited by Boost™ service up and
running fast. This guide contains information on:

• Activating your Unlimited by Boost™
service

• Your Boost c290 phone features and
navigation

• Basic functions of your Boost c290 phone

• Contact information and Boost Mobile
Tips

For more information about your

phone

, please refer to your Boost Mobile®

User's Guide available at

Important: Before using your phone please read
the "Terms and Conditions of Service", "Driving
Tips" and "Safety and General Information".

c290 mobile

boostmobile.com

®

.

1

Activating Your Service

Now that you have your phone, call Unlimited by
Boost™ 1-877-TLK-MORE (1-877-855-6673) to
get set up.

Once you've activated your service you can
begin your unlimited talk as long as you
continue to pay your monthly balance. If your
account is interrupted or suspended, you have
30 days before your account is canceled. If that
happens, you'll need to open a new account;
you will be charged $15 to reactivate. We'll even
send you reminders via email or text message to
let you know your payment is due.

2

1

Charge your Battery

Your Boost c290 comes with a Lithium Ion
battery and charger. Remove the battery from
the original packaging. Charge your phone after
attaching the battery. See page 12 for more
information on batteries.

2 Locate your Activation Number.

The 11-digit ESN activation number is located
on the outside box label.

3 Get Connected.

Call Unlimited by Boost™ Customer Care at
1-877-TLK-MORE (1-877-855-6673).

4 Get your Personal Phone Number.

You will receive a 10-digit personal telephone
number from your Unlimited by Boost™
Customer Care Representative. See page 25 for
information on Wireless Local Number
Portability of your existing wireless number from
another carrier.

.

Left Soft Key

Perform function

in lower left

display.

Volume Keys

4-Way

Navigation Key

Back Key

Right Soft Key

Perform function
in lower right
display.

Power & End Key

Turn phone
on/off, end calls,
exit menu
system.

Talk Key

Make &

answer calls.

Center Key

From home screen, open main
menu. In menus & lists, press
to select highlighted option.

Smart Keys

Web Key

3

5 ) É

1:51pm

MessagingContacts

05/24/06

5 ) É

MessagingContacts

Home Screen

Main Menu

n

t

J

Ü

8

k

1

2

3

4

Press the r key
to select.

Press the r key
to open the

Main Menu

.

Press and hold the

Power Key

O

for a
few seconds, or until
the screen lights up,
to turn on your
phone.

Press the Navigation Key

up, down, left or right

(S)

to highlight a menu feature.

n

Ü

4

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com
Certain mobile phone features are dependent on the

capabilities and settings of your service provider’s network.
Additionally, certain features may not be activated by your
service provider, and/or the provider's network settings may
limit the feature’s functionality. Always contact your service
provider about feature availability and functionality. All
features, functionality, and other product specifications, as
well as the information contained in this user's guide are
based upon the latest available information and are believed
to be accurate at the time of printing. Motorola reserves the
right to change or modify any information or specifications
without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the
US Patent & Trademark Office. All other product or service
names are the property of their respective owners. Java and
all other Java-based marks are trademarks or registered
trademarks of Sun Microsystems, Inc. in the U.S. and other
countries.

© Motorola, Inc., 2007.
Manual Number: 6809510A38

5

Main Menu

s

Call History

n

Contacts

e

Messaging

• Send Message

• Text Messaging

• Voicemail

• Settings

Menu Map

6

Menu Map

V

Web

My Content

n

Contacts

?

w

Tools

Voice Records

Settings

• (see next page)

Settings Menu

Sounds

• Ringtones

• Volume

•Alerts

Display

• Screensaver

• Standby Display

• Backlight Control

• Status Light

• Greeting Banner

• Menu Style

• Assign Keys

• Set Time/Date

• Incoming Calls

Roaming

• Set Mode

• Call Guard

• Data Roam Guard

Location

•On/Off

Security

• Phone Lock

• Lock Contacts

• Lock Boost

• Limit Use

• Special Numbers

• Erase Contacts

• Erase Downloads

• Reset Phone

Others

• Language

• Answer Options

• Speed Dial

• Abbreviated Dial

• Auto Redial

• Airplane Mode

• TTY

• Text Input

• Update Phone SW

Phone Info

• My Phone #

•Version

• Advanced

Menu Map

7

Contents

Getting Started. . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . 1

Activating Your Service . . 2

Essentials . . . . . . . . . . . . . . . 11

About this guide . . . . . . . 11

Battery. . . . . . . . . . . . . . . . 12

Turn it on & off . . . . . . . . . 13

Make a call. . . . . . . . . . . . 14

Answer a call. . . . . . . . . . 14

Store a phone number . . 14

Main Attractions . . . . . . . . . 15

Send message . . . . . . . . . 15

Cable connections . . . . . 15

TTY operation. . . . . . . . . . 16

Basics . . . . . . . . . . . . . . . . . . 18

Display. . . . . . . . . . . . . . . . 18

Text entry . . . . . . . . . . . . . 20

8

Volume. . . . . . . . . . . . . . . . 22

Navigation key . . . . . . . . . 23

Hands-free

Speakerphone . . . . . . . . . 23

Codes & passwords . . . . 23

Lock/unlock side keys. . . 24
Lock & unlock phone . . . 24

Boost Mobile® Services . . 25

Accessories . . . . . . . . . . . 25

Wireless Local Number
Portability: Bringing Your
Phone Number From

Another Carrier . . . . . . . . 25

TM

Boost

Customer Care . 25

Customize . . . . . . . . . . . . . . . 26

Ringtones . . . . . . . . . . . . . 26

Volume. . . . . . . . . . . . . . . . 27

Alert notification . . . . . . 27

Silence all . . . . . . . . . . . . 28

Time . . . . . . . . . . . . . . . . . 28

Hide or show location

information . . . . . . . . . . . 28

Calls . . . . . . . . . . . . . . . . . . . 30

Turn off a call alert. . . . . 30

Recent calls . . . . . . . . . . 30

Redial. . . . . . . . . . . . . . . . 30

Return a call . . . . . . . . . . 30

Caller ID. . . . . . . . . . . . . . 31

Emergency calls . . . . . . 31

Speed dial . . . . . . . . . . . . 31

Voice mail . . . . . . . . . . . . 32

Other Features . . . . . . . . . . 34

Advanced calling. . . . . . 34

Contacts . . . . . . . . . . . . . 35

Messages . . . . . . . . . . . . 36

Personalize . . . . . . . . . . . 37

Hands-free . . . . . . . . . . . 38

Phone tools. . . . . . . . . . . 39

Security . . . . . . . . . . . . . . 40

My content . . . . . . . . . . . 40

Service & Repairs . . . . . . . 42

9

Use and Care

Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind dust and dirt

Don’t expose your phone to water, rain,
extreme humidity, sweat, or other
moisture.

extreme heat or cold cleaning solutions

Avoid temperatures below -10°C/14°F or
above 45°C/113°F.

microwaves the ground

Don’t try to dry your phone in a microwave
oven.

10

Don’t expose your phone to dust, dirt,
sand, food, or other inappropriate
materials.

To clean your phone, use only a dry soft
cloth. Don’t use alcohol or other
cleaning solutions.

Don’t drop your phone.

Essentials

CAUTION: Before using the

phone for the first time, read the

Important Safety and Legal
Information

included in the gray­edged pages at the back of this
guide.

About this guide

This guide shows how to locate a menu feature
as follows:

Find it:

This means that, from the home screen:

1

Press

r >wSettings >Others

Press the

center keyr to open the menu.

2

Press the

w

select it.

3

Press the navigation keyS to scroll to

Others

select it.

symbols

navigation keyS to scroll to

Settings

, and press the

, and press the center keyr to

This means a feature is
network/subscription dependent and
may not be available in all areas.
Contact your service provider for
more information.

This means a feature requires an
optional accessory.

center keyr to

Essentials

11

Battery

battery installation

1

3

Essentials

12

battery charging

New batteries are
not fully charged.
Plug the battery

2

charger into your
phone and an
electrical outlet.
Your phone might
take several seconds to start charging the
battery. Your display shows
when finished.

Tip: Relax, you can’t overcharge your battery. It will
perform best after you fully charge and discharge it
a few times.

Charge Complete

Battery tips

032375o

Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.

• Always use Motorola Original
batteries and chargers. The
warranty does not cover
damage caused by
non-Motorola batteries and/or chargers.

• New batteries or batteries stored for a
long time may take more time to charge.

• When charging your battery, keep it near
room temperature.

When storing your battery, keep it
uncharged in a cool, dark, dry place.

• Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
Always take your phone with you when
you leave your vehicle.

• It is normal for batteries to gradually
wear down and require longer charging
times. If you notice a change in your
battery life, it is probably time to
purchase a new battery.

Contact your local recycling center for
proper battery disposal.

Warning: Never dispose of batteries in a fire
because they may explode.

Turn it on & off

To turn on your phone,
press and hold
few seconds or until the
display turns on. If
prompted, enter your four-digit unlock code.

To turn off your phone, press and hold
two seconds.

O

for a

O

for

Essentials

13

Make a call

Enter a phone number and press N to make a
call.

To “hang up,” close the flip or press

O

.

Answer a call

When your phone rings and/or vibrates, just
open the flip or press

To “hang up,” close the flip or press

N

to answer.

O

.

Store a phone number

3

Enter the number for the entry and press

4

Select a type for the entry (

Work, Pager

5

To change the speed dial number, highlight
this option and press

Tip: You can scroll left or right to store and view
other information for the entry. You can add a
picture, choose a special ring tone, store an Email
address, assign a Group, and more.

After you have saved the number, the new
Contacts entry is displayed.

, or

Other

Mobile, Home

) and press

r

.

r

r

,

.

.

You can store a phone number in

1

Pressr > nContacts

2

Enter a name for the new entry and
press
characters.

14

Each entry’s name can contain 24

r

.

Essentials

>

Add New Entry

Contacts

:

.

Main Attractions

You can do much more with your phone than
make and receive calls.

Send message

Find it:

>

Enter the recipient’s phone number and press r.
To add another recipient, press
and select

Options

a recipient from your Contacts.
Scroll to Message and compose your message
text and press
To type a message, use your keypad to enter
your message. Use the right softkey (
select a character input mode.

Press r >e >

Send Message

New Recipient

(<) and select

r

.

Messaging

. You can also press

Insert Contact

OPTIONS

to select

<

) to

(<)

To use a preset message, press
softkey), select
desired message, and press the Send key (
Review your message and press Send (
may also scroll down to enter a message
Callback number and/or change the message
priority to Urgent.)

Insert Preset Msg

Options

(right

, highlight your

>

>

). (You

Cable connections

Your phone

has a
mini-USB port so you
can connect it to a
computer.
If you use a USB
cable connection:

Main Attractions

).

15

• Make sure to connect the phone to a
high-power USB port on your computer (not
a low-power one such as the USB port on
your keyboard or bus-powered USB hub).
Typically, USB high-power ports are
located directly on your computer.

Note: If you connect your phone to a
low-power USB port, the computer may not
recognize your phone.

• Make sure both your phone and the
computer are turned on.

TTY operation

A

TTY

(teletypewriter, also known as a TDD or
Text Telephone) is a telecommunications device
that allows people who are deaf, hard of
hearing, or who have speech or language
disabilities, to communicate by telephone.

Main Attractions

16

Your phone is compatible with select TTY
devices. Please check with the manufacturer of
your TTY device to ensure that it supports digital
wireless transmission. Your phone and TTY
device will connect via a special cable that
plugs into your phone's headset jack. If this
cable was not provided with your TTY device,
contact your TTY device manufacturer to
purchase the connector cable.
When establishing your Unlimited by Boost
Service, please call Boost Customer Service via
the state Telecommunications Relay Service
(TRS) by first dialing 7 1 1 N. Then provide the
state TRS with this number: TBD.
Note: Use a TSB-121 compliant cable (provided by
the TTY manufacturer) to connect the TTY device
to your phone.

Note: Set the phone to level 4 (middle setting) for
proper operation. If you experience a high number
of incorrect characters, adjust the volume as
needed to minimize the error rate.

Note: For optimal performance, your phone should
be at least 12 inches (30 centimeters) from the TTY
device. Placing the phone too close to the TTY
device may cause high error rates.

set TTY mode

When you set your phone to a TTY mode, it
operates in that mode whenever the TTY device
is connected:
Press

##889#

informational message is displayed.)
Press

r

Select one of the following Options and
press

r

option
Disable
TTY

from standby mode. (An

.

:

Disable TTY, VCO, and HCO modes.
Transmit and receive TTY

characters.

option
VCO

HCO

When your phone is in a TTY mode, your phone
displays the international TTY mode, the
international TTY symbol, and the mode setting
during an active TTY call.

Receive TTY characters but
transmit by speaking into
microphone.

Transmit TTY characters but
receive by listening to earpiece.

return to voice mode

To return to standard voice mode, select

Disable

from the

Options

menu.

Main Attractions

17

Basics

Display

The home screen shows when you turn on the
phone. To dial a number from the home screen,
press number keys and

Note: Your home screen may look different.

5 ) É

05/24/06

Date

Left Soft

Key Label

Soft key labels show the current soft key
functions.

Basics

18

N

Boost Mobile

MessagingContacts

.

1:51pm

Time

Right Soft
Key Label

Status indicators can show at the top of the
home screen:

Signal

1.

Strength

2. Digital/
Analog

3. In Use

4. Roam

5. Accessory

Attached

1

Signal Strength Indicator

&O • W Ô

05/24/06

u Q

Boost Mobile

MessagingContacts

{É

6. Battery

1:51pm

Charge

7. Ring

Style

8. Message

Waiting

9. ALI

Indicator

– Vertical bars
show the strength of the network
connection. You can’t make or receive calls
when 1 or 0 shows.

2

Digital/Analog Signal Indicator

Shows whether you are receiving a
digital or analog signal.

3

In Use Indicator

in progress. Other indicators can
include:

ã

= datebook

alarm

4

= status secure

data

4

Roam Indicator

phone is using a network outside your
home network.

5

Accessory Indicator

your phone is charging or is plugged
into a data connector.

6

Battery Charge Indicator

show the battery charge level. Recharge the

– Shows that a call is

*

/

– Shows when your

– Shows when

–

= packet data

= voice privacy

– Vertical bars

battery when your phone shows
Low Battery.

7

Ring Style Indicator

setting.

y

= Loud

z

= Soft

{

= Silent

8

Message Indicator

you receive a text message.
Indicators can include:

S

= text and

voicemail message

9

ALI Indicator

automatic location information feature:

ä

= ALI on

– Shows the ring style

W

= Vibrate

}

= Vibe&Ring

– Shows when

t

= voicemail

message

– Shows the status of the

ã

= ALI off

Basics

19