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DIGITAL COLOR PRINTER
MODEL
CP9500DW
OPERATION MANUAL
POWER
ALARM
PAPER/INK RIBBON
DATA
READY COOLING
DOOR OPEN
CANCEL
FEED&CUT
THIS OPERATION MANUAL IS IMPORTANT
TO YOU.
PLEASE READ IT BEFORE USING YOUR
DIGITAL COLOR PRINTER.
This digital color printer complies with the requirements and other relevant
provisions of the EC Directive 89/336/EEC, 73/23/EEC, 93/68/EEC and 1999/
5/EC.
The electro-magnetic susceptibility has been chosen at a level that gains
proper operation in residential areas, on business and light industrial premises
and on small-scale enterprises, inside as well as outside of the buildings. All
places of operation are characterised by their connection to the public low
voltage power supply system.
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INFORMATION
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
WARNING :
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE.
WARNING:
Use the included AC power cord so as not to interfere with radio and television reception.
If you use other cables, it may cause interference with radio and television reception.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION :
SHOCK,
TO REDUCE THE RISK OF ELECTRIC
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING T O QUALIFIED SERVICE
PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended
to alert the user to the presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute the risk of
electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to
the presence of important operating and maintenance (servicing) instructions in the
literature accompanying the appliance.
The “Caution, hot surface” symbol indicates that the marked item may be hot and
should not be touched.
The “ON/OFF” symbol indicates connection to or disconnection from the mains,
at least for mains switches.
The “Alternating current” symbol indicates that the equipment is suitable for
alternating current only.
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CAUTION:
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his or her own
expense.
Operation is subject to the following two conditions;
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
WARNING:
In the USA or Canada, use the AC power cord according to the
recommendations as below, in order to comply with UL60950
and CAN/CSA C22.2 No. 60950-00.
Connect to the 120V receptacle of the room or the host equipment.
The AC power cord should be UL or CSA approved and consist
of type SJT or SVT, size 16 or 18AWG, length 2.5m or shorter
cord with IEC320/C13 type, 125V 10A or higher rating connector and NEMA 5-15 type, 125V 10A or higher rating plug.
WARNING:
In Europe, use the AC power cord according to the recommendations as below, in order to comply with EN60950.
Connect to the 230V receptacle of the room or the host equipment.
The AC power cord should be VDE approved and consist of
core size 1mm2 or bigger, length 2.5m or shorter cord with
IEC320/C13 type, 250V 10A or higher rating connector and
CEE(7)VII type or IEC 320-2.2/E type, 250V 10A or higher
rating plug.
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CONTENTS
CONTENTS
Contents................................................................................................ 1
Safety precautions ................................................................................ 2-4
Special features .................................................................................... 5
Unpacking ............................................................................................. 6
Features and functions.......................................................................... 7-8
Front panel ............................................................................................. 7
Side and rear panel................................................................................ 8
Connections .......................................................................................... 9-11
Connection with SCSI data signal equipment ........................................ 9
Connection with USB data signal equipment......................................... 10
Setting of DIP switches .......................................................................... 11
Before operation.................................................................................... 12-17
Installation of print paper........................................................................ 12-13
Installation of ink ribbon ......................................................................... 14-15
Handling of Paper / ink ribbon set .......................................................... 16
Installation of printer driver..................................................................... 17
Error messages and countermeasures ................................................. 18-20
Indications on the front panel and countermeasures ............................. 18
Overcoming paper jams ......................................................................... 19
Before calling for service........................................................................ 20
Instructions for transportation ................................................................ 20
Cleaning ................................................................................................ 21
Specifications ........................................................................................ 22
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
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SAFETY PRECAUTIONS
In the interest of safety, please observe the following precautions:
POWER REQUIREMENT
This Digital Color Printer is designed to operate on 120V AC 50/60Hz in U.S.A. and Canada, 220V-240V AC 50/60Hz in Europe.
Never connect to any outlet or power supply having a different voltage or frequency.
WARNING : THIS APPARATUS MUST BE EARTHED.
AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE.
PROTECTIVE MEASURES
IF ABNORMALITIES ARISE, .....
Use of the unit during emission of smoke or abnormal sounds (without adopting countermeasures) is dangerous. In such a
case, unplug the power cord from the source outlet immediately, and request maintenance service from the sales dealer.
NEVER INSERT ANY OBJECT INTO THE UNIT
Foreign objects of any kind inserted into this unit constitute a safety hazard and can cause extensive damage.
DO NOT PLACE ANYTHING ON THE DIGITAL COLOR PRINTER
Heavy objects placed on the Digital Color Printer can cause damage or obstruct proper ventilation.
PROTECT THE POWER CORD
Damage to the power cord may cause fire or shock hazard. When unplugging, hold by the plug only and remove carefully.
DO NOT PLACE WATER CONTAINERS ON THE UNIT
Do not place flower vases, and other water-holding containers on the device. If, for some reason, water seeps to the inside of
the unit, unplug the power cord from the source outlet, and contact the sales dealer. If used without corrective measures, the
unit may be damaged.
“In the interest of safety, avoid handling of liquids near the unit.”
DO NOT REMOVE THE CABINET
Touching internal parts is dangerous, besides, it may lead to malfunction. Contact the sales dealer to carry out internal checks
and adjustments. Before opening the cover for eliminating a jammed paper, etc., be sure to disconnect the power cord plug.
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
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UNPLUG THE POWER CORD DURING A LONG ABSENCE
Turn off the main power switch and unplug the power cord during a long absence.
WHEN TRANSPORTING THE UNIT
When transporting the unit, remove the ink ribbon and print paper from the unit. See “INSTRUCTIONS FOR
TRANSPORTATION” on page 20.
BE CAREFUL AROUND PRINT PAPER EXIT SLOT
Don’t insert your hand or any material into the paper exit slot during printing.
Do not touch the cutter blade inside the paper exit slot.
Otherwise, your finger will be injured.
DO NOT TOUCH THE THERMAL HEAD
Do not touch your hand to the thermal head (located inside the unit).
The thermal head is heated to high temperature.
This may cause injury.
WHEN PLACING THE PRINT P APER, REMOVE ONE FLANGE AND KEEP THE PRINT PAPER UPRIGHT ON ITS
SIDE WITH NO FLANGE
When you put the print paper sideways on a table, etc., it may roll and fall. This may cause injury.
CONNECTION CABLES
Use the provided power cord.
OTHERS
CONTENTS
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SAFETY PRECAUTIONS
REMOVE THE PAPER STRIP BIN WHEN OPENING OR CLOSING THE DOOR
When you open or close the door with the paper strip bin installed, the bin may be removed and fall. This may cause injury or
damge.
INSTALLATION LOCATIONS
MAINTAIN GOOD VENTILATION
Ventilation slots and holes are provided on the rear and both sides of this unit. Place the unit on a hard and level surface and
locate at least 10cm (4 inches) from walls to insure proper ventilation. When putting the unit on the system rack, take a space
between the unit and the back and sides of the rack.
UNSUITABLE LOCATIONS
Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.
PLACES WITH HIGH HUMIDITY AND DUST
Do not place the unit at a high humidity and dusty locations. They can cause extensive damage to this unit. Avoid places where
the unit is likely to be exposed to oily fumes and vapors.
PLACES LIKELY TO BE EXTREMELY HOT
Places exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform the
cabinet, or can become a prime cause of damage.
PRECAUTIONS
FEATURES
CONNECTIONS
PLACES THE UNIT ON A HORIZONTAL LEVEL
The unit is likely to be affected if it is placed in slanted conditions or in an unstable places.
PROTECT AGAINST DEW FORMATION
In extremely cold regions, if the unit is moved quickly from an extremely cold place to warmer one, dew is likely to be formed. If
dew is formed, printing is not possible.
OPERATING AMBIENT TEMPERATURE RANGE
The operating ambient temperature range is 5°C-40°C (41°F-104°F) and the humidity of 30%-80%. When using the unit on the
system rack, be sure to keep this ambient temperature inside the rack.
FOR LONG OPERATING LIFE
UNSUITABLE MATERIALS FOR THE DIGITAL COLOR PRINTER
Coat flaking and deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if
rubber or PVC items are left in contact with the unit for extended duration, or if the unit is sprayed with insecticide.
CARE OF THE CABINET
Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before
operating. Never use petroleum base solutions or abrasive cleaners.
HEAD ABRASION
The thermal head, like the video head, wears out. When it is abraded, it becomes hard to print out fine details of the picture. In
such a case, it is necessary to replace the thermal head. Consult with the sales dealer for replacing the head.
PREPARATION
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CONNECTING DEVICES
Read thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. The
power cord must be disconnected after printing is over.
CAUTION ON RELOCATING
When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage.
Further, make sure to disconnect the power cord from the power outlet, and the cables from the connected devices.
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SAFETY PRECAUTIONS
OTHER CAUTIONS
• Do not pull out nor touch the print paper until printing is completed. It may degrade the print quality or cause an error.
• Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to
extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.
NOTE:
YOUR UNDERSTANDING IS REQUESTED FOR THE LOSS OF IMAGES IN MEMORY DUE TO THE SUDDEN
OCCURRENCE OF A MALFUNCTION.
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
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Page 8
SPECIAL FEATURES
SPECIAL FEATURES
5 PRINT SIZES ARE AVAILABLE DEPENDING ON THE PURPOSE
5 printing sizes, 9x13 (3.5x5”) (max.89 x 127 mm), 10x15 (4x6”) (max.102 x 152 mm), 13x18 (5x7”) (max.127 x 178 mm), 15x20
(6x8”) (max.152 x 203 mm) and 15x23 (6x9”) (max.152 x 229 mm), are selectable.
HIGH SPEED PRINTING
Normal printing speed is approx. 20 seconds (in 9x13 (3.5x5”) Fine mode print). Use of roll paper shortens the time for installing
and removing.
LARGE CAPACITY PRINTING
Maximum of 680 prints per roll for 9x13 (3.5x5”) is offered. Large economical print capacity per roll reduces frequency of
exchanging paper and ink ribbon.
HIGH QUALITY PRINTING
CP9500DW is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces a
continuous tone at 256 gradient and 16.7 million colors for each of Y, M, and C.
346 DPI HIGH RESOLUTION
CP9500DW has a high resolution of 346 DPI for precise illustrations and sharp photographic images.
ADDITIONAL FEATURES COMPATIBLE WITH A VARIETY OF INTERFACES AND SYSTEMS
(1) Input and output of control signals using the Hi-Speed USB (Ver. 2.0) interface.
(2) Input and output of control signals using the SCSI II interface.
(3) Newly developed printer driver, which reduces PC processing time .
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
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Page 9
UNPACKING
UNPACKING
Take the printer out of the box by the following procedures. Make sure to check the accessories.
11
1 Open the top of the box.
11
22
2 Remove the accessories together with upper cushions.
22
33
3 Hold the handles of the cardboard and pull it up carefully to take
33
the printer together with the lower cushions out of the box.
Make sure to pull the cardboard straight up.
NOTE
This printer is about 17 kg in weight. Handle it with care.
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
44
4 Separate the printer from the cushions.
44
Hold the parts indicated by the arrows and pull the printer straight up.
55
5 Unwrap the packing.
55
Keep the cushions for transporting the printer again.
When moving this printer, hold the lower front part and the handle on the rear side.
22
2 CONTENTS
22
The accessories are contained in the upper cushions. Check the contents.
Quick setup guide
Paper strip
bin
CD-ROM Paper flanges Spacers
Handle
Ink cassette
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Paper
catcher
Power cords
The ink cassette is contained in
the printer.
SCSI
terminator
6
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FEATURES & FUNCTIONS
9
READY COOLING
CANCEL
FEED&CUT
10
11
6
5
4
3
2
1
11
1 POWER BUTTON
11
Use to switch the power ON and OFF.
Press to turn on power. Press again to turn off power.
8
7
POWER
ALARM
DATA
PAPER/INK RIBBON
DOOR OPEN
FRONT PANEL
PAPER STRIP BIN
Hook the paper strip bin by its latches.
12
13
14
A
99
9DATA INDICATOR
99
This indicator blinks during data transfer. It illuminates
during printing.
PRECAUTIONS
FEATURES
B
CONNECTIONS
2
To attach: A -> B
To remove: B -> A
PREPARATION
22
2 PAPER STRIP BIN
22
Holds the paper chips generated by margin cut. T o prevent
jamming the chips at the print outlet, throw away the chips
frequently.
NOTE
Remove the bin before opening the door. If the door is
opened with this bin attached, the printer or this bin may
be damaged.
33
3 PRINT OUTLET
33
The printed paper comes out here.
44
4 DOOR OPEN BUTTON
44
When you press this button while the power is on, the door
will open in about five seconds.
55
5 DOOR
55
Open this door when installing print paper or ink ribbon.
Press the DOOR OPEN button 4 to open the door.
66
6 POWER INDICATOR
66
When the power is turned on, the indicator illuminates.
77
7ALARM INDICATOR
77
This indicator illuminates or blinks when a paper jam occurs
or the door is open. See page 18.
88
8PAPER/INK RIBBON INDICATOR
88
When an error concerning the ink ribbon or print paper
occurs, this indicator illuminates or blinks. See page 18.
AA
A READY INDICATOR
AA
This indicator illuminates when this unit is ready to accept
the data. It also illuminates during data transfer. It blinks
during print canceling procedure.
BB
B COOLING INDICATOR
BB
When the unit is overheated, this indicator blinks. See
page 18.
CC
C CANCEL BUTTON
CC
Press this button for more than 1 second to cancel
continuous printing. After the ongoing printing at the time
this button is pressed is completed, the printing process is
canceled.
DD
D FEED & CUT BUTTON
DD
When you keep pressing this button for more than 1
second, the print paper is fed and cut.
EE
E PAPER CATCHER
EE
You may stack about 10 prints on this paper catcher. See
the next page for the installation of this paper catcher. When
using the print paper of 13x18(5x7”), 15x20(6x8”) or
15x23(6x9”), do not install the paper catcher.
NOTE
It is recommended to remove the prints stacked on the
paper catcher frequently. If the prints are not removed
frequently, a paper jam may cause.
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FEATURES & FUNCTIONS
SIDE AND REAR PANEL
1
PRECAUTIONS
FEATURES
4
2
3
5
AC LINE
(LEFT SIDE)
(REAR)
3
5
6
CONNECTIONS
PREPARATION
11
1 USB TERMINAL
11
Use to connect the USB cable.
For setting, see page 10.
22
2 SCSI ID SWITCH
22
Use to set the SCSI ID number of the connected device.
See page 9.
33
3 SCSI PORT
33
Use to connect this unit to a device with the SCSI interface
such as personal computers. See page 9.
44
4 DIP SWITCHES
44
Use to set various functions of this unit. See page 11.
55
5 HANDLE FOR TRANSPORTING
55
When transporting this unit, hold this handle and the lower
front part of this unit.
66
6 POWER SOCKET (AC LINE)
66
Use to connect the provided power cord. Insert the cord
firmly.
INSTALLING THE PAPER CATCHER
Hook the paper catcher by its latches. When using the print paper of 13x18(5x7”), 15x20(6x8”) or 15x23(6x9”), do not
install the paper catcher.
A. B. C.
Holes for 9 x 13 size paper
(Paper width : 127 mm)
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Holes for 10 x 15 size paper
(Paper width : 152 mm)
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Page 12
CONNECTIONS
CONNECTION WITH SCSI DATA SIGNAL EQUIPMENT
22
2 CONNECTING TO PERSONAL COMPUTER (EXAMPLE)
22
11
1 Press the POWER button to turn on the power.
11
22
2 Press the DOOR OPEN button to open the door.
22
33
3 Set the input select switch inside this unit to SCSI.
33
Push the center of the door to close.
44
4 Press the POWER button to turn off the power.
44
55
5 Connect the unit and the personal computer with a SCSI cable.
55
Connect this unit to a personal computer as shown below.
Make sure to turn off the main power of the unit and other equipment before
connection.
To SCSI terminal
(Use terminator when no
SCSI device is connceted.)
Terminator
PRECAUTIONS FEATURES
CONNECTIONS
Input select switch
PREPARATION
To SCSI terminal
To SCSI terminal
Digital color printer
Personal computer
66
6 Set the SCSI ID switch.
66
6
7
5
0
4
1
3
2
SCSI ID
Set the SCSI ID switch on the rear panel according to the personal computer
connected.
• When some devices with SCSI interface are connected to the personal
computer, do not select the ID number already in use for this printer.
•Turn the arrow with a screwdriver to set the ID number.
• The default setting is No. 5.
• No. 7 is allocated to the personal computer you use and No. 0 is allocated to
the built-in hard disk of the personal computer by default.
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7 After verifying the connection, press the POWER button to
77
turn on this unit.
88
8 Turn on the power of the personal computer.
88
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CONNECTIONS
CONNECTION WITH USB DATA SIGNAL EQUIPMENT
22
2 CONNECTING TO PERSONAL COMPUTER (EXAMPLE)
22
11
1 Press the POWER button to turn on the power.
11
22
2 Press the DOOR OPEN button to open the door.
22
33
3 Set the input select switch inside this unit to USB.
33
Push the center of the door to close.
44
4 Press the POWER button to turn off the power.
44
55
5 Connect the unit and the personal computer with a USB cable.
55
Connect this unit to a personal computer as shown below.
PRECAUTIONS FEATURES
CONNECTIONS
Input select switch
PREPARATION
To USB port
To USB port
Personal computer
Digital color printer
66
6 After verifying the connection, press the POWER button to
66
turn on this unit.
77
7 Turn on the power of the personal computer.
77
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CONNECTIONS
SETTING OF DIP SWITCHES
22
2 SETTING DIP SWITCHES
22
All the switches are set to OFF at the time of shipment from the factory.
Turn off the power before changing the DIP switch settings.
Switch No. Setting Function
1 OFF Auto feed & cut mode
When the door is closed after the print paper or a ink cassette is installed with this unit powered on,
this unit automatically carries out paper feed & cut operation.
ON Manual feed & cut mode
2 OFF Set this switch to OFF.
ON
3 OFF Set this switch to OFF.
ON
4 OFF Set this switch to OFF.
ON
5 OFF Set this switch to OFF.
ON
6 OFF Set this switch to OFF.
ON
7 OFF Set this switch to OFF.
ON
8 OFF Set this switch to OFF.
ON
ONOFF
12345678
PRECAUTIONS FEATURES
CONNECTIONS
PREPARATION
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Page 15
BEFORE OPERATION
Before printing,
11
1 Install the print paper to this unit. (See below.)
11
22
2 Install the ink ribbon to this unit. (page 14-15)
22
INSTALLATION OF PRINT PAPER
Spacers
2 The spacers are attached to the paper flanges. For the necessity of
the spacers, see the Quick Setup Guide.
Remove the cushions put between the paper flange and spacer when
use them.
How to attach and remove the spacers
1. Turn the spacer until the latches are unlocked.
2. Remove the spacer with the paper flange’s stoppers retracted.
When you use the print paper with which the spacers have to be
used, attach the spacers to the paper flanges by reversing the abovementioned removal procedure as shown right.
PRECAUTIONS FEATURES
latches
CONNECTIONS
Spacer
PREPARATION
Paper
flange
11
1 Attach the supplied paper flanges to both sides of the print paper .
11
When you pinch the latches on the paper flange, the stoppers retract into the shaft.
Attach the flanges to the print paper with the stoppers retracted.
Make sure that the flanges are attached to the print paper securely, and release the
latches.
NOTE
•Take care not to pinch your fingers.
• Do not remove the sticker on the print paper yet.
• Do not slacken the paper. Any slack in the print paper may degrade the print quality.
NOTE
• When placing the print paper, remove one flange and keep the print paper upright
on its side with no flange.
• When you put the print paper sideways, it may roll and fall. This may cause injury.
NOTE
Do not touch the thermal head.
Fingerprints or dust on the thermal head will degrade the print quality.
Sticker
INCORRECT CORRECT
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Page 16
BEFORE OPERATION
22
2 Press the POWER button to turn on the power.
22
33
3 Press the DOOR OPEN button to open the door.
33
Take the ink cassette in the printer out.
44
4 Install the print paper into the unit.
44
Make sure to install the print paper firmly.
NOTE
Install the print paper into the unit slowly . If it is dropped along the ditches, the unit or
accessories may be damaged.
PRECAUTIONS FEATURES
CONNECTIONS
PREPARATION
55
5 Remove the sticker, insert the print paper between the rollers as
55
shown right, and feed the print paper until it reaches the black
cover.
• Remove the sticker before inserting the print paper between rollers. Make sure to
insert the paper straight.
NOTE
• Keep the roller clean. Dirt on the roller may degrade the print quality.
NOTE
• When taking the print paper out, pull it up toward you.
• Make sure to turn on the power before replacing the print paper.
• Make sure to eliminate any slack from the print paper. If you carry out the following
steps without eliminating the slack, the print paper may be damaged.
Roller
Black cover
Direction of paper
insertion
Print paper
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Page 17
BEFORE OPERATION
1
2
4
3
INSTALLATION OF INK RIBBON
22
2 INSTALLING THE INK RIBBON
22
After installing the print paper, install the ink cassette into this unit.
Before installing the ink cassette into this unit, load the ink ribbon in the ink cassette.
NOTE
• Place the ink cassette on a flat surface, when loading the ink ribbon.
• Select a place that is free of dust when loading the ink ribbon. Dust or dirt settling on
the ink ribbon results in poor print quality.
• Make sure that the shafts of the ink ribbon fit into the ink cassette firmly.
11
1 Load the ink ribbon in the ink cassette as shown below.
11
• Make sure to set load it in the correct position.
1
4
Ink ribbon
Gear (ivory)
2
1
4
3
Handle
Ink cassette
2
3
Ditch
PRECAUTIONS FEATURES
CONNECTIONS
PREPARATION
22
2 INSTALLING THE INK CASSETTE
22
11
1 Place the ink cassette containing the ink ribbon in the position as
11
shown right.
Place the ink cassette on the print paper with the shaft (thicker one) around which the
ink ribbon is wound located to the front. Align the arrows marked on the sides of ink
cassette with those on the unit.
Place the rear of the ink cassette along the guides that are provided inside the unit.
Make sure to set the ink ribbon roller to the ditches firmly.
Turn the ivory roller to eliminate any slack.
Arrows
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Guides
14
Page 18
BEFORE OPERATION
22
2 Push the ink cassette toward the back of the unit.
22
Hold the handle of the ink cassette and push it straight toward the back of the unit.
Then raise it until you hear a click to secure it in the ink cassette holder.
NOTE
If the ink ribbon is used up, repeat the steps 1 to 2 to replace the print paper and the
ink ribbon.
PRECAUTIONS FEATURES
CONNECTIONS
33
3 Push the center of the door to close.
33
The print paper setting is initialized two minutes after you close the door.
When the auto feed & cut mode has been selected, the FEED & CUT procedure is
repeated three times after you close the door. When the print paper with the post card
printing on its reverse side is installed, the FEED & CUT procedure is repeated five
times.
NOTE
• When closing the door, push it until a click is heard.
• If the PAPER/INK RIBBON indicator illuminates when the door is closed, the print
paper may have not been installed correctly.
In this case, open the door to make sure that the print paper has been installed
correctly. Then close the door again.
• On the auto feed & cut mode, when the print paper is installed more than three
times, the print paper may be used up earlier than the ink ribbon.
22
2 When the manual & cut mode has been selected
22
When the manual feed & cut mode has been selected, hold down the FEED & CUT
button for 1 second or longer. Repeat the manual feed & cut three times. When the
print paper with the post card printing on its reverse side is installed, repeat this procedure
five times.
For how to select the auto feed & cut mode, see "Setting of the DIP switches" (on page
11).
CANCEL FEED&CUT
PREPARATION
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Installation of the print paper and the ink ribbon is completed.
NOTE
• Make sure to replace the print paper and the ink ribbon at the same time.
• When replacing them, throw away the paper chips in the paper strip bin.
15
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BEFORE OPERATION
HANDLING OF PAPER / INK RIBBON SET
22
2 BEFORE PRINTING
22
• Fingerprints or dust on the paper’s printing surface may degrade the print quality and
cause paper jams. When the manual feed & cut mode has been selected, repeat the
FEED & CUT procedure three times after replacing the print paper . When the print paper
with the post card printing on its reverse side is installed, repeat five times. If you omit
cutting the print paper by the FEED & CUT procedure, first two or three prints may not be
printed partly because of finger oil or dirt.
• When the print paper is abruptly transferred from a cool place to a hot place, vapor or dew
is generated on the paper’s surface causing paper jams or degraded print quality. Leave
the print paper in the room to stabilize its temperature before using it.
• If you repeat the FEED & CUT procedure more than the designated number of times while
installing the print paper, the indicated number of prints may not be made. In addition, if
you replace the print paper before it is used up, the indicated number of prints may not be
made.
22
2 AFTER PRINTING
22
• If the paper absorbs nonvolatile organic solvents (alcohol, ester, ketone, etc.) the print may
be discolored.
• Discoloration of prints is accelerated if the print paper comes into contact with soft vinyl
chloride such as transparent tape.
•Avoid storing prints in direct sunlight or places with high humidity.
PRECAUTIONS FEATURES
CONNECTIONS
PREPARATION
22
2 STORAGE OF PAPER / INK RIBBON SET
22
• Do not store the print paper and ink ribbon in the container made of soft polyvinyl chloride.
They may be discolored because of chemical reaction.
• Store the print paper and ink ribbon out of direct sunlight and away from heating appliances
in a cool, dark place where the temperature is 5˚C to 30˚C and the humidity is 20% to 60%
RH.
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BEFORE OPERATION
INSTALLATION OF PRINTER DRIVER
2 The printer driver is required to print the data from the personal computer connected with this
unit.
The printer driver for Windows® is supplied with this unit.
Product name Required operating system
CPD9500W
CPD9500X
2 Refer to the PRINTER DRIVER GUIDE in the CD-ROM for installing the printer driver.
Windows
trademarks of Microsoft Corporation in the U.S.A. and other countries.
98, Windows Millennium, Windows 2000 and Windows XP are the registered
Applies for Microsoft® Windows® 98 or Windows
Millennium operation system
Applies for Microsoft® Windows® 2000 or Windows® XP
operation system
®
PRECAUTIONS FEATURES
CONNECTIONS
PREPARATION
SHOOTING
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Page 21
ERROR MESSAGES & COUNTERMEASURES
INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES
2 If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will
illuminate or blink. In this case, follow the procedure described below.
In case of an error during printing, unless you turn off the unit, the unit resumes printing automatically when the error is
corrected.
: Steadyon : off : Blinking : Depends on the previous condition
ALARM Causes and Countermeasures
PAPER/
INK RIBBON
DATA
READY
COOLING
The door is open.
• Close the door.
A paper jam occurs.
• Refer to “Overcoming paper jams.”
The power is turned off during printing process.
•Turn on the power and carry out the paper feed & cut.
The temperature of the thermal head is too high.
•Wait until the indication goes off.* Note
The ink ribbon is not loaded.
The ink ribbon is used up.
The ink ribbon which is not available to this printer is
installed.
• Replace the ink ribbon with a new one.
The print paper is not installed.
The print paper is used up.
• Install new print paper.
The combination of the ink ribbon and the print paper is
incorrect.
• Use a correct combination of the ink ribbon and the
print paper.
14-15
12-13
14-15
Page
7
19
---
7
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
SHOOTING
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Other errors
When ALARM or PAPER/INK RIBBON indicator illuminates or blinks, open the door and carry out the above
countermeasures.
If the indicator is not turned off by closing the door, carry out the paper feed & cut.
*Note If an error occurs while the continuous printing through the PC is ongoing, it is resumed after the COOLING indicator
goes off.
20
CONTENTS
18
Page 22
ERROR MESSAGES & COUNTERMEASURES
OVERCOMING PAPER JAMS
11
1 Press the DOOR OPEN button to open the door.
11
Make sure that the power is turned on before opening the door.
If the door does not open, turn off the power and turn it on again.
Then press the DOOR OPEN button again.
22
2 Remove the ink cassette.
22
Push down the ink cassette as shown by the arrow 1 and pull it out.
33
3 Take out the print paper.
33
When taking the print paper out, pull it up toward you.
PRECAUTIONS
FEATURES
2
1
CONNECTIONS
PREPARATION
44
4 Cut off the defective part of the print paper with scissors.
44
NOTE
Make sure to cut off the printed part of the print paper . Failure to do this may result in the
ink ribbon sticking to the print paper and being torn.
55
5 Install the print paper and the ink cassette with the ink ribbon. (Refer
55
to pages 12-15.)
66
6 Push the center of the door to close.
66
The print paper setting is initialized two minutes after you close the door.
When the auto feed & cut mode has been selected, the FEED & CUT procedure is
repeated three times after you close the door. When the print paper with the post card
printing on its reverse side is installed, the FEED & CUT procedure is repeated five
times.
22
2 When the manual & cut mode has been selected
22
When the manual feed & cut mode has been selected, hold down the FEED & CUT
button for 1 second or longer. Repeat the manual feed & cut three times. When the
print paper with the post card printing on its reverse side is installed, repeat this procedure
five times.
For how to select the auto feed & cut mode, see "Setting of the DIP switches" (on page
11).
DOOR OPEN
CANCEL
FEED&CUT
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Page 23
ERROR MESSAGES & COUNTERMEASURES
BEFORE CALLING FOR SERVICE
For the following symptoms, check the unit again before calling for service.
Symptom
The power is not turned on.
The door doesn't close.
The image is not printed.
The image data is not transferred.
Is the power cord plug disconnected from the outlet?
→ Connect the power cord plug to the outlet firmly.
→ The protective circuit may be working. Turn off the power and wait for
about two minutes. Then turn on the power again.
Are you turning off the power during printing procedure?
→ Turn on the power and then close the door.
Is the image data sent to this unit?
→ Make sure that the image data is sent to this unit.
Is the print paper or the ink ribbon used up?
→ Check them.
Is the ink cassette installed correctly?
→ Install the ink cassette correctly.
Is the input select switch set correctly?
→ Check the setting.
PRECAUTIONS
Check & Remedy
FEATURES
CONNECTIONS
PREPARATION
The personal computer does not recognize this unit.
Is the same SCSI ID number allocated to other equipment?
→ Change the SCSI ID number.
Is the input select switch set correctly?
→ Check the setting.
INSTRUCTIONS FOR TRANSPORTATION
When transporting this unit for some reason such as repair, follow the instructions below.
1. Use the original packaging
The genuine package unit may not endure more than one round trip. If the unit is transported with the package unit more than
one round trip, it may not be guaranteed.
Purchase another package unit when transporting this unit again.
Pack the unit with all the accessories (ink ribbon, print paper, ink cassette, and paper flanges) removed.
2. Turn off the power after the PAPER/INK RIBBON indicator blinks.
After removing all the accessories, close the door with the printer’s power on. After the PAPER/INK RIBBON indicator blinks,
turn the power off.
3. If the ink ribbon, print paper, or ink cassette can not be taken out, consult with your dealer.
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Page 24
CLEANING
Cleaning as indicated below will help maintain stable printer operation and extend the printer’s life.
Preparations
Alcohol (isopropyl alcohol)
Tissue paper (Fold in half about four times, and use the folded side to clean.)
Cleaning part
A small amount of alcohol
PRECAUTIONS
Other : Cleaner pen (option)*, Cleaning ribbon (option)*
* Please ask the dealer about options.
PREPARATIONS FOR CLEANING
11
1 Press the POWER button to turn on the power.
11
22
2 Press the DOOR OPEN button to open the door.
22
33
3 Remove the ink cassette.
33
44
4 Take out the print paper.
44
55
5 Press the POWER button to turn off the power.
55
Make sure to turn off the power before cleaning.
THERMAL HEAD CLEANING
Clean the heat-generating part below the thermal head.
Wipe the head cleaning part carefully with tissue paper dampened with a small amount of
alcohol.
NOTE
• Do not damage the thermal head.
• The thermal head is hot right after printing. Wait until the head temperature drops low
before cleaning the thermal head.
How to fold tissue paper
Cleaner pen
Cleaning part of thermal head
Inside
FEATURES
CONNECTIONS
PREPARATION
SHOOTING
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2 WHEN USING THE CLEANING RIBBON (CR9000)
22
When you use print paper of 152 mm (6”) with after using that of 127 mm (5”), thermal
head cleaning with a cleaning ribbon may be required.
If one or two lines appear on the printing surface as shown right when printing on the print
paper of 152 mm (6”) width, clean the thermal head using the optional cleaning ribbon.
Cleaning is not required when :
you use print paper of 127 mm (5”) width after using that of 127 mm(5”),
you use print paper of 152 mm (6”) width after using that of 152 mm(6”), or
you use print paper of 127 mm (5”) width after using that of 152 mm(6”).
Print paper of 127 mm(5”) width : 9x13 (3.5x5”), 13x18 (5x7”)
Print paper of 152 mm (6”) width : 10x15 (4x6”), 15x20 (6x8”), 15x23 (6x9”)
NOTE
When the symptom of poor print quality is not corrected even after the head is cleaned,
replace the thermal head. Contact your dealer.
PAPER FLANGE CLEANING
Clean the parts that contact the print paper sides as shown right.
Wipe the parts carefully with tissue paper dampened with a small amount of alcohol.
about 12 mm
Cleaning ribbon
Cleaning part
Outside
152 mm
lines
OTHERS
Printing
surface
about 12 mm
CONTENTS
(CR9000)
21
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SPECIFICATIONS
SPECIFICATIONS
Class Digital Color Printer
Model CP9500DW
Printing method Sublimation Dye Thermal Transfer line print
3-color faces progressive printing (yellow, magenta, and cyan) and surface lamination
Print’s resolution 346 x 346 DPI (Fine mode) 346 x 692 DPI (Super Fine mode) (DPI : Dots per inch)
Dot resolution 9x13 (3.5x5”) 1812 x 1240 pixels (Fine mode) 1812 x 2480 pixels (Super Fine mode)
10x15 (4x6”) 2152 x 1416 pixels (Fine mode) 2152 x 2832 pixels (Super Fine mode)
13x18 (5x7”) 1812 x 2452 pixels (Fine mode) 1812 x 4904 pixels (Super Fine mode)
15x20 (6x8”) 2152 x 2792 pixels (Fine mode) 2152 x 5584 pixels (Super Fine mode)
15x23 (6x9”) 2152 x 3146 pixels (Fine mode) 2152 x 6292 pixels (Super Fine mode)
Print size 9x13 (3.5x5”) 89 x 127mm (without frame)
10x15 (4x6”) 102 x 152mm (without frame)
13x18 (5x7”) 127 x 178mm (without frame)
15x20 (6x8”) 152 x 203mm (without frame)
15x23 (6x9”) 152 x 229mm (without frame)
Gradations 256 (8 bits) for each color (About 16.7 million colors)
Printing time 9x13 (3.5x5”) : Approx. 20 sec./sheet (Super Fine mode : Approx. 38 sec./sheet)
10x15 (4x6”) : Approx. 23 sec./sheet (Super Fine mode : Approx. 41 sec./sheet)
13x18 (5x7”) : Approx. 31 sec./sheet (Super Fine mode : Approx. 64 sec./sheet)
15x20 (6x8”) : Approx. 38 sec./sheet (Super Fine mode : Approx. 70 sec./sheet)
15x23 (6x9”) : Approx. 41 sec./sheet (Super Fine mode : Approx. 79 sec./sheet)
Supply method Automatic
Interface SCSI -II (Micro mini 50 pins), Hi-Speed USB (Ver.2.0)
Power supply 220-240 V AC 50/60 Hz, 120 V AC 50/60 Hz
Power consumption 1.1 A (220 - 240 V AC, 50/60 Hz), 2.0 A (120 V AC, 50/60 Hz) during printing
0.4 A (220 - 240 V AC, 50/60 Hz), 0.4 A (120 V AC, 50/60 Hz) when not printing
Operating conditions Temperature : 5°C - 40°C
Humidity : 30% - 80% (no dewing)
Installation conditions Operating attitude : Horizontal ±5°
Outside dimensions 300(W) x 365(D) x 325(H) mm
Weight Approx. 17 kg (excluding accessories)
Standard accessories Power cords (for 120 V and 230 V), Ink cassette (1), SCSI Terminator(1), CD-ROM (1), Paper
flange (1 set), Spacers (2), Quick setup guide (1), Paper strip bin (1), Paper catcher (1)
PRECAUTIONS
FEATURES
CONNECTIONS
PREPARATION
SHOOTING
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2 Contents of CD-ROM
22
• Operation manual
• Printer driver
• PRINTER DRIVER GUIDE
• Adobe
Adobe, the Adobe logo, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
®
Reader
®
CONTENTS
22
Page 26
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 Jeronimo Road, Irvine, CA 92618, U.S.A.
Phone 949-465-6000
Mitsubishi Electric Europe B.V.
UK Branch
Travellers Lane, Hatfield, Herts. AL10 8XB, England, U.K.
Phone (0) 1707 276100 FAX (0) 1707 278755
German Branch
Gothaer Strasse 8, 40880 Ratingen ; Postfach 1548, 40835 Ratingen ; Germany
Phone 02102/ 486-9250 FAX 02102/ 486-7320
French Branch
25, Boulevard des Bouvets - 92741 NANTERRE cedex
Phone (01) 55.68.55.00 FAX (01) 55.68.57.31
Italian Branch
Centro Direzionale Colleoni, Palazzo Perseo-Ingresso 2,
Via Paracelso 12, 20041 Agrate Brianza, (Milano) Italy
Phone (039) 60531 FAX (039) 6057694
Benelux Branch
Nijverheidsweg 23 A, 3641 RP. Postbus 222, 3640 AE Mijdrecht
Phone 0297-282461 FAX 0297-283936
Spanish Branch (Barcelona)
Sucursal en españa
Ctra. Rubí, 76-80, 08190 Sant Cugat del Vallés
Ap. de Correos 420
BARCELONA (SPAIN)
Phone +34 93 565 3154 FAX +34 93 589 4388
Manufactured by Mitsubishi Electric Corporation
1 Zusho Baba, Nagaokakyo-city, Kyoto Japan
WE919C131A6
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