Mio Miosmart User Manual

Introduction ........................................................................................................... 3
MioSMART app .................................................................................................... 4
Downloading the MioSMART app ................................................................... 4
Logging in ........................................................................................................ 5
General functions and settings ........................................................................ 6
Grouping your devices ............................................................................... 7
Using the camera ................................................................................................. 8
Getting to know your device ............................................................................ 8
Mounting the device ................................................................................... 9
Inserting a memory card ...........................................................................11
Turning the device on .................................................................................... 12
Resetting the device ................................................................................. 12
Managing from the MioSMART app .............................................................. 13
Connecting the device .............................................................................. 13
Watching the live video ............................................................................ 15
Using the toolbar ...................................................................................... 16
Accessing the event list ............................................................................ 17
Accessing the captured media ................................................................. 18
Changing the camera settings ................................................................. 18
Using the personal cloud gateway ..................................................................... 20
Getting to know your device .......................................................................... 20
Connecting an external storage device ......................................................... 20
Turning the device on .................................................................................... 21
Connecting to the network............................................................................. 21
Managing from the MioSMART app .............................................................. 22
Adding the device ..................................................................................... 22
Recording videos remotely ....................................................................... 23
File management ..................................................................................... 24
Changing the gateway settings ................................................................ 25
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Using the hub and sensors ................................................................................. 26
Getting to know your device .......................................................................... 26
Turning the device on .................................................................................... 27
Setting up the sensor .................................................................................... 28
Managing from the MioSMART app .............................................................. 30
Connecting to the network ....................................................................... 30
Pairing the sensors .................................................................................. 33
Viewing the event list ............................................................................... 35
Upgrading the devices ........................................................................................ 36
For more information .......................................................................................... 37
Troubleshooting ............................................................................................. 37
Online support ............................................................................................... 38
Mio Advantage............................................................................................... 38
Regulatory information .................................................................................. 38
CE ............................................................................................................ 38
WEEE ....................................................................................................... 40
Safety precautions......................................................................................... 40
About charging ......................................................................................... 40
About the charger ..................................................................................... 40
Caring for your device ................................................................................... 41
2

Introduction

The MioSMART solution provides you with various Smart Home products that can be integrated into an enhanced surveillance system.
Note: Depending on your region, certain MioSMART models may not be available.
a.
d.
c.
b.
a. MioSMART app on your mobile device
b. VixCam
c. Hub and sensors
d. Personal Cloud Gateway
3

MioSMART app

The MioSMART app is an integrated application that allows you to manage and control your camera, personal cloud gateway, hub and sensors. You can download the MioSMART app for free from Apple Store and Google Play Store.
Note:
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The MioSMART app is compatible with iOS 8.0 - 9.3 and Android 4.4 - 6.0 devices.
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Make sure that your mobile device is connected to the wireless network.

Downloading the MioSMART app

Download and install the MioSMART app, using one of the following methods:
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Search for "MioSMART" in Apple App Store or in Google Play Store.
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S
can the QR code as shown below if you have a QR code reader app installed on
the mobile device.
iOS Android
4

Logging in

Start the MioSMART app and follow the on-screen instructions to set up your account. When done, log in to the system.
1. Tap Create account.
2. Enter a valid email address and password, and then tap Create.
3. A conrmation email will be sent to your email address.
4. Click Conrm Email in the email to activate the account.
5. Once the account is activated, tap Log in in the MioSMART app.
6. Enter your email address and password, and then tap Log in.
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4 5 6
Note: The password must be 8 to 20 characters (letters and numbers only; one letter is mandatory).
5

General functions and settings

The main screen of the MioSMART app provides the access to connecting the MioSMART devices. For the information on connecting the devices, see the following chapters in this manual.
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1
2
3
On the main screen, tap to access the settings menu.
Connecting the hub and sensors
2
Connecting the personal cloud gateway
3
Connecting the camera
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Tap All devices to access the connected devices.
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Tap Groups to access the connected devices in the
dened group.
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Tap My account to access the account's information.
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Tap Change password to change the
You can do the followings:
password of the account. Enter the old password and the new password twice. When done, tap Update.
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Tap Log out to log out of the account.
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Tap Info to view the software information.
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Tap Exit to close the app.
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Grouping your devices

Follow the procedure to group the connected devices in your account:
1. Tap > Groups to access the Group screen.
2. On the Group screen, tap .
3. On the Settings screen, tap Group name to enter the group's name, and then tap Add device to select the devices for the group. When done, tap OK to return to the Settings screen.
4. Tap Save to save the created group
5. To customise the group, tap and repeat the steps above.
7

Using the camera

Getting to know your device

VixCam C10
VixCam C12
1
Light sensor
2
Camera lens
3
LED indicator
4
Microphone
5
Camera stand
6
Memory card slot
7
RESET button
8
Speaker
9
Micro-USB connector
1
Light sensor
2
Camera lens
3
Microphone
4
RESET button
5
LED indicator
6
Micro-USB connector
7
Memory card slot
8
Speaker
8

Mounting the device

The VixCam C10 is designed with a magnetic stand that allows you to install it in various locations, such as the level surface of any object, the wall or ceiling, or an object with metal surface.
The VixCam C12 can be placed on a level surface or mounted on the wall.
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Follow the illustrations to mount the camera on a concrete surface by using the provided accessory and screw kit.
VixCam C10
1. Drill 3 holes on the surface and hammer the wall plugs into the holes.
2. Lock the metal plate securely by fastening the screws.
3. Attach the camera to the metal plate properly.
321
VixCam C12
1. Drill 2 holes on the surface and hammer the wall plugs into the holes. Lock the camera holder securely by fastening the screws.
2. Attach the camera to the holder securely by fastening the xing bolt.
3. Adjust the lens position by loosing and then fastening the xing bolt on the camera holder.
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b
a
10

Inserting a memory card

You can record the video locally once a memory card is inserted in the camera. The camera supports the Class 10 memory cards with 8 GB - 32 GB capacity.
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Hold the card by the edges and gently insert it into the slot as shown in the illustration.
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To remove a card, gently push the top edge of the card inwards to release it and pull it out of the slot.
Note:
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Disconnect from the AC power before inserting or removing the card.
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Do not apply pressure to the centre of the memory card.
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MiTAC does not guarantee the product’s compatibility with memory cards from all manufacturers.
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Turning the device on

Connect the home charger cable to the Micro-USB connector on the camera (1), and the mains power charger to the power socket on the wall (2). The camera automatically turns on when connected to the power source.
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The LED indicator shows the system status:
Status Description
On The device is turned on.
Flashing quickly The device is connecting to the wireless network.
Flashing slowly The device enters the Access Point mode.
Off

Resetting the device

To restart the device and restore the factory default settings, press and hold the RESET button (by inserting a small rod such as a straightened paper clip) until you see the indicator light.
The device is connected to the wireless network successfully.
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