Miele W5748 User Manual
Operating instructions
for Washing machine
W 5748
To avoid the risk of accidents or
damage to the machine it is
essential to read these instructions
before it is installed and used for the
first time.
en-GB
M.-Nr. 09 493 480
Caring for our environment
Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for disposal
and should be recycled.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of babies and
young children. Danger of suffocation!
Disposal of your old machine
Electrical and electronic machines
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your machine.
Please do not therefore dispose of it
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre or contact your Dealer for
advice. Ensure that it presents no
danger to children while being stored
for disposal.
2
Contents
Caring for our environment .........................................2
Warning and Safety instructions .....................................6
Operating the washing machine.....................................13
Control panel .....................................................13
Before using for the first time.......................................15
Washing environmentally and economically ..........................16
Energy and water consumption ....................................16
Detergent .....................................................16
How to wash correctly.............................................17
Extra quiet.....................................................19
Spinning ........................................................22
Final spin speed ..................................................22
Programme chart .................................................23
Extras ..........................................................26
Garment care label symbols ........................................27
Programme sequence .............................................28
Changing the programme sequence .................................30
Cancelling a programme ............................................30
Interrupting a programme ...........................................30
Making changes to a programme .....................................30
Adding or removing laundry after a programme has started ................31
Safety lock .......................................................31
3
Contents
Detergent .......................................................32
The correct detergent ..............................................32
Water softener ....................................................34
Washing with several components ....................................34
Fabric conditioners and liquid starch ..................................35
Automatic dispensing of fabric conditioner or liquid starch to laundry at the end
of a programme ................................................35
Colour run and dye removers / dyes ...................................35
Cleaning and care ................................................36
Cleaning the drum (Hygiene info) .....................................36
External casing and fascia panel .....................................36
Cleaning the detergent dispenser drawer...............................36
Cleaning the water inlet filters ........................................38
Problem solving guide ............................................39
The programme does not start .......................................39
The following fault messages appear in the display and the programme stops. . 40
The following advice appears in the display .............................41
General problems .................................................42
An unsatisfactory wash result ........................................43
The drum door does not open when you press the Door button..............44
Opening the drum door in the event of a blocked drain outlet and/or power failure
................................................................45
Blocked drain outlet .............................................45
After sales service ................................................47
Future updates (PC) .............................................47
Guarantee .....................................................47
Optional spare parts and accessories ...............................47
Installation and connection ........................................48
Front view........................................................48
Rear view ........................................................49
Installation surface.................................................50
Transporting the washing machine to its installation site .................50
4
Contents
Removing the transit bars ...........................................50
Re-fitting the transit bars ............................................52
Levelling the machine ..............................................53
Screwing out and adjusting the feet .................................53
Building under a continuous worktop/in a kitchen run ...................54
Washer and Dryer stack ..........................................54
The Miele water protection system ....................................55
Connection to the water supply .......................................56
Connection to the drainage system....................................57
Electrical connection U.K. ...........................................58
Consumption data ................................................59
Notes for test institutes: ..........................................59
Technical data ...................................................60
Programmable functions...........................................61
To access programmable functions .................................61
To select a programmable function .................................61
To alter a programmable function ..................................61
To come out of programmable functions .............................61
Language
Water plus .......................................................62
Gentle action .....................................................62
Suds cooling .....................................................62
Code ...........................................................63
Temperature unit ..................................................64
Buzzer ..........................................................64
Keypad tone .....................................................64
Brightness .......................................................64
Contrast .........................................................64
Standby display ...................................................65
Memory .........................................................65
Anti-crease.......................................................65
! ......................................................61
Optional accessories..............................................66
CareCollection ....................................................66
5
Warning and Safety instructions
This washing machine conforms to current safety requirements.
Inappropriate use can, however, lead to personal injury and
damage to property.
To avoid the risk of accidents and damage to the washing
machine, please read these instructions carefully before using it
for the first time. They contain important information on its
installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future owner.
Correct application
This washing machine is not designed for commercial use. It is
~
intended for use in domestic households and in similar working and
residential environments.
The washing machine is not intended for outdoor use.
~
It must only be used as a domestic appliance to wash items
~
which are specified by the manufacturer as being washable on the
care label.
Any other usage is not supported by the manufacturer and could be
dangerous. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation of the washing machine.
The washing machine can only be used by people with reduced
~
physical, sensory or mental capabilities, or lack of experience and
knowledge, if they are supervised whilst using it or have been shown
how to use it in a safe way and understand the hazards involved.
6
Warning and Safety instructions
Safety with children
Children 8 years and older may use, clean or maintain the
~
washing machine without supervision only if they have been shown
how to do so in a safe way and understand the hazards involved.
Children under 8 years of age must be kept away from the
~
machine unless they are constantly supervised.
The washing machine is not a toy! To prevent the risk of injury, do
~
not allow children to play with it or near it, or to play with the
controls.
For machines with a 'porthole' door, remember that the porthole
~
glass will be hot when washing at high temperatures
Do not let children touch it.
7
Warning and Safety instructions
Technical safety
Before setting up the washing machine, check it for any externally
~
visible damage.
Do not install or use a damaged washing machine.
Before connecting the washing machine, ensure that the
~
connection data on the data plate (voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified
electrician.
The electrical safety of this washing machine can only be
~
guaranteed when correctly earthed. It is most important that this
basic safety requirement is observed and regularly tested, and
where there is any doubt the household wiring system should be
inspected by a qualified electrician. The manufacturer cannot be
held liable for the consequences of an inadequate earthing system
(e.g. electric shock).
Do not connect the washing machine to the mains electricity
~
supply by an extension lead. Extension leads do not guarantee the
required safety of the machine (e.g. danger of overheating).
Faulty components must only be replaced by genuine Miele
~
original spare parts. Only when these parts are fitted can the safety
standards of the machine be guaranteed.
8
Warning and Safety instructions
Unauthorised repairs could result in unforeseen dangers for the
~
user, for which Miele cannot accept liability. Repairs should only be
undertaken by a Miele approved service technician.
If the connection cable is faulty it must only be replaced by a
~
Miele approved service technician to protect the user from danger.
The machine must be isolated from the electricity supply in the
~
event of a fault and during installation, maintenance and repair work.
This washing machine must only be connected to the on-site
~
water supply using a new hose kit. Old hoses must not be re-used.
In areas which may be subject to infestation by cockroaches or
~
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the guarantee.
This machine must not be used in a non-stationary location (e.g.
~
on a ship).
Do not make any alterations to the washing machine, unless
~
authorised to do so by Miele.
9
Warning and Safety instructions
Correct use
Do not install your washing machine in rooms where temperatures
~
below freezing may occur. Frozen hoses may burst or split. The
reliability of the electronic control unit may be impaired at
temperatures below freezing point.
Before using the washing machine for the first time, check that
~
the transit bars at the rear of the machine have been removed (see
section on "Installation and connection"). During spinning, a transit
bar which is still in place may result in damage to both the machine
and adjacent furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
~
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
~
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
~
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.
10
Warning and Safety instructions
If the correct amount of detergent is dispensed, the machine
~
should not need to be descaled. If, however, you do wish to descale
the machine only use proprietary non-corrosive descaling agents
and strictly observe the instructions on the packaging. A special
descaling agent is available to order from the Miele Spare Parts
Department or via the internet on www.miele-shop.com.
Textiles which have been pre-treated in solvent based cleaning
~
agents must be thoroughly rinsed in clean water before being
washed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
~
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
~
benzine, to clean the outside surfaces of this machine. They can
cause damage to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
~
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.
Colour run and dye removers contain sulphur compounds which
~
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them
~
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label
for reference. Those with skin problems or sensitive skin should
avoid their skin coming into contact with detergent.
11
Warning and Safety instructions
Accessories
Accessory parts may only be fitted when expressly approved by
~
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
Miele cannot be held liable for damage caused by noncompliance with these Warning and Safety instructions.
12
Control panel
Operating the washing machine
a Extra option buttons
Various extra options can be added
to the washing programmes.
b Display
See the following page for more
information.
c Temperature button
For selecting a temperature.
d Spin speed button
For selecting the final spin speed or
Rinse hold (e) or deselecting the
spin (No .).
e PC / Optical interface
This is used by service technicians
to run diagnostic checks on your
machine and can also be used to
update programming data in the
future.
f Start/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
g Programme selector
For selecting a programme. The
indicator light next to the selected
programme will come on. The
programme selector can be turned
clockwise or anti-clockwise.
h K button
For switching the washing machine
on and off.
To save energy, the washing
machine will switch itself off
automatically 15 minutes after the
end of the programme/anti-crease
phase or after being switched on if
no other selection is made.
i Door button
Opens the machine door.
13
Operating the washing machine
Programme duration
After the start of a programme, the
estimated programme duration will
appear in the display in hours and
minutes.
During the first 8 minutes the washing
machine measures how much water is
being absorbed by the laundry and
uses this to calculate the load. The
programme duration may be longer or
shorter depending on this absorbency
The following are selected via the
display:
– wash temperature
– spin speed
– programmable functions
– cancellation of a programme
– safety lock
rate.
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your individual requirements. In
programming mode, the display will
show the function selected.
The display also shows:
– the programme duration
–
the programme sequence
14
Before using the machine for the first
time ensure that it is correctly
installed and connected. See
"Installation and connection". Also
check that the drain filter is securely
tightened to prevent the risk of water
leaks during use.
This washing machine has
undergone a thorough functional test
in the factory and there will be some
residual water in the drum from this
process.
For safety reasons, spinning is not
possible until the machine has been
prepared for using for the first time. To
activate the spinning function you must
run a wash programme without laundry
and without detergent.
Before using for the first time
Setting the language
You will be asked to select the
language you require for the display. It
is possible to change the language at
any time via the programmable
functions.
! deutsch
If the language shown is not the one
^
you want, select the language you do
want by turning the programme
selector. Confirm your selection by
pressing the Start/Stop button.
Reminder to remove transit bars
To avoid the risk of damage, the
transit bars must be removed before
the machine is used for the first time.
See "Installation and connection" for
instructions on how to do this.
Using detergent could result in an
excessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
^
Press the K button in.
If the washing machine is being
switched on for the first time, the
welcome screen will appear.
The welcome screen will appear in
the display every time the machine is
switched on until a programme
lasting longer than 1 hour has been
completed.
^ After removing the transit bars (if this
has not already been done by your
fitter), press the Start/Stop button.
Running your first programme
Run the Cottons r programme
without any laundry and without
detergent.
^
Open the stopcock.
^
Press the Start/Stop button.
^
At the end of the programme switch
the machine off.
The machine is now ready for use.
15
Washing environmentally and economically
Energy and water consumption
Water consumption and energy
–
usage are determined by the size of
the load.
To make the most out of your
machine, load the maximum dry load
for the programme you are using.
When smaller amounts of laundry are
–
washed, the automatic load
recognition system will reduce the
amount of water, time and energy
used. This may mean that the time
left shown in the display is adjusted
during the course of the wash
programme.
– Use the Express 20 programme for
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g
20°C). Washing using lower
temperature settings will save
energy.
– To maintain the hygiene of the
washing machine carry out a hot
wash (60°C or above) using powder
detergent at regular intervals. The
Hygiene info message will appear in
the display to remind you to carry out
a hot wash.
Detergent
Do not exceed the amounts of
–
detergent recommended by the
manufacturer on the packaging.
Adjust the dosage to the degree of
–
soiling of the laundry.
Reduce the amount of detergent with
–
smaller loads (approx.
1
/3less than
the amount recommended can be
used when washing a half load).
Choosing the correct extra option
(Short, Pre-wash and Pre-wash +
soak)
Select:
– A wash programme together with the
Short extra option for light to normal
soiling where there are no obvious
marks.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
–
A wash programme together with the
Pre-wash + Soak extra option for
very heavily soiled laundry
–
The Pre-wash extra option for laundry
.
with large amounts of dirt (e.g. dust,
sand).
16
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Brief instructions
The headings numbered A, B, C,...
show the operating sequence and can
be used as brief instructions.
A Sort the laundry
^ Empty all pockets.
,
Foreign objects (e.g. nails,
coins, paper clips, etc.) can cause
damage to garments and
components in the machine.
^
Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated
with liquid detergent, stain removers
etc. first, following the manufacturer's
instructions. With particularly stubborn
stains ask your dry cleaner for advice.
How to wash correctly
If you use a solvent-based
,
cleaning agent (e.g. one containing
benzene) to pre-treat a stain, make
sure that any plastic parts (e.g.
buttons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the machine.
Do not use solvent-based
,
cleaning agents in or on this machine.
Sort the laundry by colour and by
^
care label. Most garments have a
textile care label in the collar or side
seam.
Dark textiles often contain excess dye
and should be washed separately
several times before being included in
a mixed load. Always wash whites and
coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
–
Underwiring and collar stiffeners:
Any loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
–
Knitted garments, trousers and
jeans, T-shirts and sweat shirts: Turn
inside out, if recommended by the
manufacturer.
–
Close any zips, fasten hooks and
eyes etc before washing.
–
Fasten duvet covers etc. to prevent
small items from being rolled up
inside them.
Do not wash any items in this machine
which are specified by the
manufacturer as not washable on the
care label. (h symbol)
17
How to wash correctly
B Switch on the washing machine
C Load the drum
Press the Door button to open the
^
drum door.
Unfold the laundry and load loosely
^
into the drum. Mixing both large and
small items gives better wash results
and also helps distribute the load
evenly during spinning.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this causes creases and reduces
cleaning efficiency.
Make sure that no items are caught
between the drum door and seal.
D Select a programme
Turn the programme selector
^
clockwise or anti-clockwise to the
required programme. The
programme indicator light for the
programme selected will come on.
E Select a temperature / spin speed
The suggested temperature and/or spin
speed can be changed.
2:59 r 1400
^
Shut the door with a gentle swing.
18
^
Press the Temperature button to alter
the temperature and press the Spin
speed button to alter the spin speed.
How to wash correctly
F Select an extra option(s)
^ Select an extra option by pressing
the appropriate button. The relevant
indicator light will come on to show
which extra option has been
selected.
Not all the extra options are suitable for
use with every programme.
You can only select extra options which
are compatible with the programme
being used.
Short
Pre-wash
+
The Pre-wash+button is used for
activating the Pre-wash option on its
own as well as a Pre-wash with an
additonal soak time of one or two hours.
Press the button:
x 1 = Pre-wash
x 2 = Pre-wash+1hsoak
x 3 = Pre-wash+2hsoak
x 4 = No options selected
Extra quiet
If using your washing machine during
quiet periods, you can reduce the noise
levels even more.
The machine will activate the Rinse
hold (e) option and not spin if the
Extra quiet option is selected. The
programme duration is longer.
To deactivate Rinse hold
^
Use the Spin speed button to select
the spin speed you want.
For light to normal soiling with no visible
staining.
The duration of the main wash is
reduced.
Water plus
The water level in the main wash and
the rinses will be increased if the Water
plus option is selected.
However, you can select other settings
for Water plus. These are described in
"Programmable functions".
19
How to wash correctly
G Add detergent
It is important to dispense the correct
amount, because...
. . . too little detergent results in:
Laundry not getting properly clean
–
and with time it may become grey
and hard to the touch.
Greasy particles clinging to the
–
laundry.
Limescale deposits on the heater
–
elements.
. . . too much results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– Higher water consumption (an
additional rinse cycle will
automatically switch in).
– A burden to the environment.
Pull out the detergent drawer and
^
place detergent in the compartments
as follows:
i
Detergent for the pre-wash (divide
the total recommended amount as
follows: add
2
and
/3to compartment j).
1
/3to compartment i
j
Detergent for the main wash,
including Soak if selected
20
§
Fabric conditioner or liquid starch
^
Close the detergent drawer.
See "Detergent" for further information.
H Start the programme
Press the flashing Start/Stop button.
^
The estimated programme duration will
appear in the display once the
programme has started. During the first
8 minutes the machine measures how
much water is being absorbed by the
laundry. The programme duration may
be longer or shorter depending on this
absorbency rate.
The programme sequence is also
shown in the display. The washing
machine shows you when each section
of the programme is reached.
I Remove the laundry when the
programme has finished
In the anti-crease phase after the
programme has finished, the following
will appear alternately in the display:
0:00 Anti-crease
and
0:00 Finish
^
Press the Door button to open the
drum door.
The washing machine will switch off
automatically 15 minutes after the
end of the anti-crease phase. You will
need to press the K button to switch
it back on again.
How to wash correctly
Check that all items have been
removed from the drum. Items left in
the drum could discolour other items
in the next wash or become
discoloured themselves.
^ Check the folds in the door seal for
any small articles, e.g. buttons which
might be lodged there.
^ Switch the machine off with the
K button.
^
Close the drum door. Otherwise there
is the danger of objects being placed
inadvertently in the drum. If these
remained unnoticed and were
washed in the next load, they could
damage the laundry.
^
Remove the laundry.
21
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