Miele W 4802 User Manual

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Operating and Installation Instructions Washer W 4802

To prevent accidents and machine damage, read these instructions

before

installation or use.

en-US

M.-Nr. 07 459 540

Contents

IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Guide to the washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Control panel ......................................................7

Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Washing tips: ......................................................9

Using the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1. Prepare and sort the laundry .......................................10

2. Load the laundry ................................................11

3. Select a program ................................................12

4. Select a temperature and final spin speed ............................12

Program guide ....................................................13

Final spin speed ..................................................15

5. Select an option .................................................16

6. Add detergent ..................................................17

Detergents .......................................................19

Fabric after care ..................................................20

7. Start the program................................................21

8. Activate the Child Lock ...........................................21

9. Program end ...................................................22

Canceling a program...............................................23

Interrupting a program..............................................23

Changing a program ...............................................23

Adjusting the temperature ...........................................23

Adjusting the spin speed............................................23

Changing an option ................................................23

Adding/removing laundry during a wash program ........................24

Quick guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Cleaning the exterior and control panel ................................27

Cleaning the drum .................................................27

Cleaning the dispenser drawer .......................................28

Cleaning the water inlet filters ........................................30

Contents

Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

A wash program cannot be started ....................................31

The program was canceled, the buzzer sounds and the "Start" button flashes.. . 32

An error message is displayed at the end of a program. ...................33

General problems with the washer ....................................34

Unsatisfactory wash results ..........................................35

The drum door cannot be opened.....................................36

After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installation site ....................................................44

Removing the shipping struts ........................................45

Leveling the washer................................................46

Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Help protect our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

IMPORTANT SAFETY INSTRUCTIONS

Correct usage

WARNING - To reduce the risk of

fire, electric shock or injury to persons while using your appliance follow basic safety precautions, including the following:

Only use the washing machine to

wash items which are specified by the manufacturer to be machine washable on the fabric care label. Any other applications may be dangerous.

Read all instructions before installation or use to prevent injury and appliance damage.

This appliance conforms to all uniform safety codes and regulations.

Keep these operating instructions in a safe place and pass them on to any future user.

SAVE THESE INSTRUCTIONS

Persons who lack physical, sensory

or mental abilities, or experience with the appliance should not use it without supervision or instruction by a responsible person.

Children

Do not allow children to play on or in

the appliance. Close supervision is necessary when the appliance is used near children.

The drum door glass will be hot

when washing at very high temperatures. Do not touch the glass. Danger of burns! Keep children away from the washer when in use.

IMPORTANT SAFETY INSTRUCTIONS

Technical safety

Do not install or use a washer with

visible damage.

Before connecting the machine,

ensure that the connection data on the data plate (fusing, voltage and frequency) match the mains electrical supply. If in doubt contact an electrician.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING - Improper connection of

the equipment-grounding conductor may result in a risk of electric shock. Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided

with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

Do not use an extension cord to

connect this appliance to the power supply. Extension cords do not guarantee the required safety of the appliance (e.g. danger of overheating).

Faulty components must only be

replaced with genuine Miele spare parts.

Installation, repair and maintenance

work should be performed by a Miele authorized service technician. Work by unqualified persons could be dangerous and may void the warranty.

Do not repair or replace any part of

the appliance or attempt any servicing unless specifically recommended in these operating instructions.

If the power cord is damaged it

must only be replaced by a Miele Service technician with a genuine Miele power cord.

Before servicing, cleaning or in the

event of a fault, disconnect the appliance from the main power supply.

Only use a new hose kit to connect

the washer to the water supply. Old hosing should not be re-used.

Under certain conditions, hydrogen

gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, turn on all hot water faucets and let the water flow from each for several minutes before using the washing machine. This will release any built-up hydrogen gas. Do not smoke or use an open flame during this time, the gas is flammable.

Before the appliance is removed for

service or discarded, remove the door.

IMPORTANT SAFETY INSTRUCTIONS

Safety

Do not install or store this appliance

where it will be exposed to the weather.

Do not install the washing machine

in rooms where temperatures below freezing may occur.

Before using the washer for the first

time, remove the shipping struts at the back of the appliance (see "Installation

- Removing the shipping struts"). Failure to remove the shipping struts can damage the washer and surroundings during spinning.

During extended absences (e.g.,

vacation), close the water supply.

Danger of flooding!

Before hanging the drain hose in the sink, make sure the water will drain away quickly enough. Secure the hose. The force of the water exiting the hose can cause an unsecured hose to pop out of the sink.

Ensure that no foreign objects are

left in pockets (e.g. nails, coins, paper clips, etc.) this can cause damage to clothes and the machine.

Proper dosing of the detergent will

eliminate the need to remove lime deposits. However, if heavy limescale does form on the washer, select a descaling agent with corrosion protection. Closely follow the instructions on the product package.

Do not wash articles that have been

previously cleaned, washed, soaked or spotted with gasoline, dry-cleaning solvents or other flammable substances. These articles give off vapors that could ignite or explode. Do not add these items to the wash load.

Do not add gasoline, dry-cleaning

solvents, or other flammable or explosive substances to the wash water. These substances give off vapors which could ignite or explode.

Do not use cleaning solvents on or

near the machine or the controls. Contact with cleaning solvents will damage the surface.

Do not reach into the appliance if

the drum is moving.

Do not tamper

with the controls.

Accessories

Only use genuine Miele

accessories. If unapproved parts are used, guarantee, performance and product liability claims may become void.

SAVE THESE INSTRUCTIONS AND REVIEW THEM PERIODICALLY

Control panel

Guide to the washer

a PROGRAMS buttons e-

to select a wash program.

b OPTIONS buttons

Special features to enhance a wash program.

c TEMP button

to select the wash temperature.

d SPIN speed button

to select the spin speed.

e PC Indicator

allows a service technician to check and update the wash programs.

f STATUS indicators

shows the current cycle of the wash program.

g Buzzer button turns the buzzer on

and off.

h FAULT indicators

indicate errors and shows the activated Child Lock.

i Start button

starts the selected wash program.

j Pause/Hold to cancel button

pauses or cancels a program.

Before using for the first time

The appliance must be correctly installed and connected before the first use. Please see the "Installation instructions."

This washing machine has undergone thorough testing in the factory, there may be some residual water in the drum from this process.

Running a spin cycle before the first use is not possible for safety reasons.

To activate the spin cycle, a wash program must be run without laundry and without detergent.

^ Turn on the water supply.

The washer is ready for the first use. The "Normal" program indicator lights.

^ Press the "Start" button.

Once the program has finished the first use is complete.

Before using for the first time

Washing tips:

Energy and water consumption

Do not overload the washer. The

–

energy and water consumption will be most energy efficient.

With smaller loads in the programs

–

"Normal, Sanitize, Extra White and Custom" the washer automatically adjusts the water use to conserve water and energy.

If applicable use the program

–

"Normal - Very Warm" instead of "Sanitize". It saves between 35% and 45% energy. For most soiling, this is sufficient. For stubborn soiling use the option "Heavy Soil".

Detergent use

Use the recommended amount of

–

detergent.

Bear in mind the soiling degree of

–

the laundry.

Use less detergent for small loads.

–

Options selection (Extended, Heavy Soil)

Select for:

For light to normal soiled items

–

without stains use a wash program without an option.

– For normal to heavily soiled items

with stains wash with the "Extended" option.

– For heavily soiled items use a wash

program with the "Heavy Soil" option and "Extended".

– Items with lager soiling, e.g. dust,

sand, use a program with the option "Heavy Soil".

Tip: If you will be using a tumble dryer to dry the laundry

–

Select the highest spin speed suitable for the wash load to remove as much water as possible to save energy when tumble drying.

Using the washer

1. Prepare and sort the laundry

^ Empty all pockets.

Foreign objects left in pockets

(e.g. nails, coins, paper clips, etc.) can cause damage to clothes and the machine.

Pretreat stains

^ Tough stains (blood, egg, coffee, tea,

etc.) or badly soiled areas (collars and cuffs) should be pretreated with a stain remover or a paste made from powder detergent and warm water. Dab stains with a damp light colored cloth. Do not rub!

Do not use chemical solvents in

the machine.

Sort the laundry

Only wash items that are labeled

machine washable by the manufacturer. Most garments have a fabric care label in the collar or side seam.

Sort the laundry by care label and

color.

General tips

Dark fabrics often bleed the first few

–

times they are washed. They should be washed separately several times before being included in a mixed load.

– Curtains: Remove any lead weights

or strips before washing.

– Loose bra underwires should be

removed or sewn in place before washing.

– Woolens, knitted garments, jeans,

pants and sweat shirts should be turned inside out.

–

Close zippers, hooks and eyelets before washing.

–

Comforter covers and pillowcases should be fastened to prevent small items from rolling inside of them.

–

Do not wash items with the h symbol on the fabric care label.

2. Load the laundry

^ Open the drum door.

^ Load the laundry loosely into the

drum. For best results, wash mixed loads of small and large items. This will improve washing effectiveness and help distribute the load evenly.

Using the washer

Close the drum door. To prevent

damage, make sure that there is no clothing caught between the drum door and the seal.

Close the drum door.

Using the washer

3. Select a program

^ Press the "PROGRAMS" button e or

- until the desired program indicator

lights.

4. Select a temperature and final spin speed

The preselected temperature and/or spin speed can be adjusted if the program allows for it. See the "Program Guide".

^ Press the "TEMP" and "SPIN" button

until the indicator of the desired setting lights.

Using the washer

Program guide

Temperature Final Spin Item / Tip

Normal Options: Extended, Heavy Soil, Sensitive, Buzzer

Hot D Items made from cottons, linen or Sanitize C

mixed fabrics.

Warm B Max

Cold A

No Heat

Wrinkle-free Options: Extended, Heavy Soil, Sensitive, Buzzer Hot J Items made from synthetics, mixed Very warm I Max Warm H High

Cold G

No Heat

Sanitize Options: Extended, Heavy Soil, Sensitive, Buzzer Sanitize E Max Items which have come in contact

Hot D High

Extra White Options: Extended, Heavy Soil, Sensitive, Buzzer Hot D Max For white items without special

Very warm C High

Important:

Fill the drum only Items need room to move otherwise they might get caught in the drum door seal.

fabrics or wrinkle free cottons.

with the skin or have special hygienic requirements.

hygienic requirements.

/4of the way.

Delicates Options: Extended, Buzzer Warm N Med For delicate items made from Cold M Slow

No Heat Hold

No spin

The default settings are highlighted in bold.

synthetics.

Using the washer

Temperature Final Spin Item / Tip

Woolens Options: Sensitive, Buzzer

Warm High Items made from washable wool and

Cold Med

No Heat Slow

Hold

No Spin

Express Options: Buzzer Warm B Max Small loads of mixed items without a

Cold A High

No Heat Med

Slow

Hold

No Spin

Sturdy Options: Extended, Heavy Soil, Sensitive, Buzzer

mixed woolens.

high degree of soiling.

Warm High All items made from denim

Cold Med

No Heat Slow

Custom Options: Extended, Heavy Soil, Sensitive, Buzzer Sanitize E Max All options freely selectable for Hot D High Sanitize C Med Warm B Slow Cold A Hold

No Heat No Spin

Clean Machine Options: Buzzer

Sanitize Max To clean the drum and all waterways.

Before washing denim items turn them inside out.

Sanitize and Normal items

Run program without laundry.

Using the washer

Final spin speed

Program

Normal Max

Wrinkle-free High

Sanitize Max

Extra White Max

Delicates Med

Woolens High

Express Max

Sturdy High

Custom Max

Clean Machine –

The final spin speed can be reduced, if the program allows changes. The selection of a final spin speed higher than that shown above is not possible.

Rinse spin

The laundry is spun after the main wash and between rinse cycles. Reducing the final spin speed will also reduce the rinse spin speeds.

Hold

Select "Hold". The laundry is not spun

and remains soaking in water. This will prevent wrinkles if the laundry is not removed immediately at the end of the wash program.

Selecting / Starting the final spin

–

The washer is set by default to the maximum spin speed of the wash program.

You can select a lower spin speed.

Press "Start" to start the final spin.

– Finishing the program

^ Press the "Pause" button until the

program ends.

No spin (Deselect rinse spin and final spin)

^ Select "No Spin". The water is drained

away after the last rinse.

Using the washer

5. Select an option

Select the desired Option with the

respective button. Once an Option is selected the indicator lights.

^ See the Program Guide to find which

Option is selectable for what program.

If an Option cannot be selected, the wash program does not permit it.

Extended

For laundry with normal to heavy soiling or stains.

The main wash cycle time for the wash program will be extended.

Heavy Soil

For heavily soiled laundry. For stubborn stains which are dried on.

A pre-wash takes place and the wash time for the main wash is extended.

Sensitive

An additional final rinse that washes away detergent residue and scents.

Buzzer

A buzzer sounds the end of the wash program or after "Hold". The buzzer sounds until the washer is turned off.

Using the washer

6. Add detergent

Front loading washing machines require significantly less detergent than traditional top loaders. Closely follow the requirements of the detergent manufacturer.

Use detergent according to the laundry soiling and water hardness.

Light soiling

No soiling or stains are visible.

Normal soiling

Some visible soiling or a few light stains.

Heavy soiling

Very visible soiling or stains. Use the "Heavy soil" function and add detergent in the Heavy soil compartment as described.

Too little detergent may cause:

Ineffective cleaning of laundry;

–

fabrics may become gray and stiff over time.

Grease stains on the laundry.

–

Hard water deposits on the heating

–

element.

Too much detergent may cause:

Over sudsing with minimal drum

–

movement; poor wash, rinse and spin results.

– Higher water consumption through

an automatic, additional rinse cycle.

– Higher environmental burden.

Using the washer

Pull out the detergent dispenser

drawer.

Add detergent to the desired

compartments.

Main wash

–

Detergent for the main wash

Heavy Soil

–

Detergent for the pre-wash

Bleach

–

Bleach used as described by the manufacturer; placed in the bleach compartment

Softener

–

Fabric softener or liquid starch

^ Add detergent to the Main Wash

compartment at the beginning of each wash program.

^ Only add detergent (

/4total recommended amount) to the "Heavy Soil" compartment, if the "Heavy Soil" option was selected.

If you do not use bleach, please remove the insert from the main wash compartment.

^ Close the detergent drawer.

Using the washer

Detergents

You can use all high efficiency detergents which are formulated for household washing machines. Closely follow the requirements of the detergent manufacturer.

Universal Color Delicate Special Bleach Fabric

Softener

Normal X X – – X X

Wrinkle-free X X – – X X

Sanitize X – – – X X

Extra White X – – – X X

Delicates – – X X X X

Woolens – – – X – –

Express

Sturdy

Custom X X – – X X

Clean Machine – – – – X –

XX– – – X

XXXX X X

only liquid detergent

Miele offers a variety of specialized laundry detergents and fabric softeners, each uniquely designed to meet your individual laundry care needs. For more information visit the Miele.com web site.

Using the washer

Fabric after care

Fabric softener

Makes fabrics feel softer and reduces static cling in the dryer.

Mild liquid starch

A synthetic starch wash that gives fabrics some stiffness.

Starch

Gives the fabrics stiffness and volume.

Add the fabric softener or mild liquid starch to the "Softener" compartment.

Do not exceed the maximum fill level marked inside the compartment.

Bleach

Pour bleach into the bleach

compartment.

During the Main Wash the bleach will be automatically rinsed from the compartment and added to the cycle.

Dyes / Dye removers

The use of dyes in the washer is recommended only to a degree of usual household use. The salt used for dying may corrode the stainless steel with frequent use.

Use as directed by the manufacturer.

Do not use dye removers in

this washer!

The fabric softener / liquid starch will be dispensed during the final rinse. A small amount of water will remain in the compartment at the end of the program.

If starching frequently, clean the dispenser compartment and especially the siphon tube.

Using the washer

7. Start the program

Press the flashing "Start" button.

When pressing the "Start" button, do not press and hold the button. Only a brief tap is necessary.

The washer shows the current cycle of the wash program under "STATUS".

The drum door will be locked when the program starts.

The drum light turns off after the program starts.

If a program was started without detergent, cancel the program first. Add detergent, then select and start a program again.

8. Activate the Child Lock

(if desired)

The Child Lock prevents a program from being canceled.

^ Press the "OPTIONS" button until the

"FAULT" indicator "Child Lock" lights.

Deactivate the Child Lock

^ Press the "OPTIONS" button until the

"FAULT" indicator "Child Lock" goes out.

Once the program has finished, the Child Lock must be deactivated.

Using the washer

9. Program end

Open the drum door.

Remove the laundry.

Check the drum for any missed pieces of laundry. Items inadvertently left in the washer may be damaged (e.g. shrink or discolor) during the next wash cycle.

Check the folds of the door seal for

any small articles which may have been trapped.

^ Close the drum door.

^ Activate the Child Lock for safety

reasons.

Children, animals or foreign objects may find their way into the drum. Danger of injury and damage to the machine!

Using the washer

Canceling a program

A program can be canceled any time after a program start.

Press the "Pause" button until the

"STATUS" indicator "Drain/Spin" indicator lights. The wash water will be drained away.

To add or remove laundry

^ Open the drum door.

To select another program

^ Select a new program with the e -

buttons.

Interrupting a program

Press the "Pause" button briefly.

The washer interrupts the program and unlocks the door.

Continue:

Tap the "Start" button.

Changing a program

A program change is not possible after a program has started. To change a program, the program must be canceled first.

Adjusting the temperature

The temperature can be changed up to 6 minutes after the program start.

Adjusting the spin speed

The spin speed can be adjusted anytime until the beginning of the final spin.

Changing an option

The options "Extended or Sensitive" can be selected up to 6 minutes after the program start.

The "Buzzer" can be selected or deselected at any time.

Using the washer

Adding/removing laundry during a wash program

Press briefly the "Pause" button.

Open the drum door.

Add or remove the piece of laundry.

Close the drum door.

Press the "Start" button.

The program will continue automatically.

The drum door cannot be opened if:

the water temperature is greater than

–

130°F (55°C).

the water level is too high.

–

the program has reached the "Final

–

Spin".

The Child Lock function is activated.

–

242526

Quick guide

Remove this guide for easy reference

Please read all instructions, especially the "Important Safety Instructions", before using the washer.

Quick guide

1. Sort the laundry

^ Empty all pockets.

^ Sort the laundry by fabric and color.

^ pretreat stains.

2. Load the laundry

3. Select a program

Select the desired program.

The indicator of the selected program lights.

4. Select a temperature and spin speed

The preselected temperature and/or spin speed can be adjusted if the program allows so.

Open the drum door and load the laundry.

Close the drum door.

To prevent damage to the door seal and clothing, make sure no clothing is caught between the drum door and seal.

Press the "TEMP" and "SPIN" button until the indicator of the desired setting lights.

Quick guide

5. Select an Option

Select the desired "OPTIONS". Press

the upper button until the indicator/s of the desired option light/s.

6. Add detergent

7. Start a program

Tap the flashing "Start" button.

8. Activate the Child Lock

^ Press the "OPTIONS" button until the

"FAULT" indicator "Child Lock" lights.

Add detergent in the respective compartments.

Deactivate the Child Lock after the program has finished.

9. Unload the laundry

Open the drum door.

Remove the laundry.

Check the drum for any missed pieces of laundry. Items inadvertently left in the washer may be damaged (e.g. shrink or discolor) during the next wash cycle.

Quick guide

Program guide

No Spin

Hold

Slow

Med

High

Max

No Heat

Cold

Warm

Very Warm

Hot

Sanitize

Normal XXX XXX

Wrinkle-free XXXX X X X

Sanitize X X X X

Extra White X X X X

Delicates X X X X XXX

Woolens X X X X XXXX

Express X XXX XXXXX

Sturdy X XX X X

Custom XXXXX X X XXXXX

Clean Machine X

Options

Woolens

Express

Normal

Wrinkle-free

Sanitize

Extra White

Delicates

Sturdy

Custom

Clean Machine

Extended XXXXX XX

Heavy Soil XXX XXX

Sensitive XXXX X XX

Buzzer XXXXXXXXX

The default settings are highlighted in bold.

Before cleaning or maintenance,

disconnect the power supply by unplugging the unit or manually "tripping" the circuit breaker.

Do not hose the washer down.

Cleaning the exterior and control panel

Clean the exterior of the washer with

a mild solution of non-abrasive detergent or soap and water, then wipe dry with a soft cloth.

^ Clean the drum with a stainless steel

cleaner specially formulated for use on washing machines (available from Miele).

Do not use chemical solvents, abrasive cleaners, glass or allpurpose cleaners! They will damage the surface.

Cleaning and care

Cleaning the drum

To ensure that your machine remains clean and free of any soil build-up or odors, the washer comes equipped with a self-cleaning program for the drum and water lines. It is suggested to run this program approx. once a month.

The program is done without laundry in the machine.

^ Load approx. ½ cup of bleach into

the Bleach compartment. Do not exceed the max. fill mark (small triangle on the sides).

Close the door.

Select the Clean Machine program.

Press the Start button.

Once the program is finished:

Clean the dispenser drawer as described on the following pages.

Cleaning and care

Cleaning the dispenser drawer

Regularly remove any detergent residue.

^ Pull the detergent drawer out until it

stops, press down the release catch, and remove the drawer from the washer.

Remove the lid from the bleach

container and clean both parts thoroughly in warm water.

^ Re-attach the lid.

^ Clean the "Heavy Soil" and "Main

Wash" compartments with warm water.

^ Put the bleach container back in the

"Main Wash" compartment.

Remove the bleach compartment to clean it.

Cleaning and care

Siphon tube and channel

1. Remove the siphon tube from the

"Softener" compartment and rinse under warm water. Also clean the pipe connected to the siphon tube.

2. Put the siphon tube back into place.

Cleaning the detergent drawer niche

Use a bottle brush to remove any

detergent residue and lime deposits from the jets inside the detergent drawer.

^ Slide the drawer back into place.

Clean the fabric softener channel with warm water and a brush.

Clean the siphon tube and fabric softener channel more often if you frequently use liquid starch. Liquid starch tends to build up.

Cleaning and care

Cleaning the water inlet filters

The washer has two water inlet filters to protect each inlet valve. These filters should be checked and cleaned if necessary every 6 months. This may need to be done more frequently with some water supplies.

Turn off the water supply.

Unscrew the inlet hose from the valve

by turning the connector counter clockwise using a wrench if necessary.

Remove the rubber seal, 1, from the

connector.

Using needle nose pliers, grasp the

plastic filter, 2, and pull it out of the hose connector.

^ Clean the filter under running water

and carefully remove any large particles.

^ Replace the filter and seal then

reconnect the hose.

Slowly turn on the valve and check for leaks. If water leaks, tighten the bolt.

Both filters must be put back in place after cleaning.

Frequently asked questions

Repairs to electrical appliances must only be carried out by a qualified and

trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held responsible for unauthorized work.

The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine:

A wash program cannot be started

Issue Possible cause Solution

A "PROGRAMS" indicator does not light and the "Start" button does not flash.

Immediately after the program start the washer cancels the program.

The washer has no power.

The "child entrapment sensor" has reacted.

Check to determine if: – the washer is plugged in. – the circuit breaker has

been tripped.

^ Open the drum door.

^ Check the drum for small

children or animals.

^ Restart the program.

Frequently asked questions

The program was canceled, the buzzer sounds and the "Start" button flashes.

Issue Possible cause Solution

To turn off the fault message:

–

Open the drum door or press and hold the "Pause/Hold to Cancel" button until the fault message goes out.

The "FAULT" indicator "Drain" lights.

The "FAULT" indicator "Intake" lights.

The "FAULT" indicators "Intake" and "Drain" light.

The "STATUS" indicators "Pre-Wash" and "Main Wash" light.

The buzzer sounds and the "Buzzer" indicator lights.

The drain is

–

blocked. The drain hose is

–

too high.

The water intake is blocked.

The waterproof system has activated.

There is a fault. Start the program once more.

The door is not closed properly.

Clean the drain filter and the

–

drain pump. The maximum drain pump

–

height is 3 ft (1 m).

Possible fault: – Check if the water supply is

open all the way.

– the inlet hose is kinked.

Call Technical Service.

If the fault message appears again call Technical Service.

–

Open the door and check for any obstructions.

–

Close the door.

–

Press "Pause/Hold to Cancel" for at least 5 seconds.

–

Press "Start".

Frequently asked questions

An error message is displayed at the end of a program.

Issue Possible cause Solution

To turn off the fault message:

–

Open the drum door or press and hold the "Pause/Hold to Cancel" button until the fault message goes out.

The "FAULT" indicator "Drain" lights.

The "FAULT" indicator "Intake" lights.

The "FAULT" indicator "Over sudsing" lights.

The drain is blocked. Clean the drain filter and the

drain pump.

The water intake is blocked.

The machine has over sudsed.

Possible fault: Check if the water supply is open all the way.

Use less detergent in the next wash program, and follow the recommended amount on the detergent packaging.

Frequently asked questions

General problems with the washer

Problem Possible cause Remedy

The washer shakes during spin cycles.

The pump is making unusual noises.

Large residues of detergent remain in the dispenser drawer.

Some fabric softener remains behind in the compartment, or there is too much water in the compartment.

There is a odor coming from the washer.

The feet are not level and/or the nuts are not properly tightened.

This is not a fault. Lapping sounds at the beginning and end of the pump process are normal.

The water pressure is too low.

Powdered detergents used along with water softeners tend to clump.

The siphon tube is clogged or not positioned correctly.

Only low-temperature programs have been run.

Level the machine see, "Installation - Leveling the Washer", and tighten the nuts.

Clean the water inlet

–

filter.

Clean the detergent compartment. In the future, first load the detergent into the compartment, followed by the water softener.

Clean the siphon (see "Cleaning and care Cleaning the dispenser drawer").

Run the Clean Machine program to clean the washer (see "Cleaning and care").

Unsatisfactory wash results

Issue Possible cause Solution

The laundry is not clean enough when using liquid detergent.

Laundry has a gray sticky residue.

There is white detergent residue on dark laundry.

Liquid detergents do not contain bleaching agents. Fruit, coffee and tea stains may not be removed.

Not enough detergent

–

was used to dissolve greasy deposits on heavily soiled laundry.

The laundry was

–

soiled with grease, e.g. oils, lotions, etc.

The detergent has not completely dissolved because of hard water. These residues are difficult to remove.

Frequently asked questions

Use powder detergents

–

containing bleach. Pretreat stains

–

Add more detergent to

–

laundry with grease stains or use a liquid detergent.

Run the "Sanitize" program

–

without laundry using liquid detergent to clean the washer before using it for laundry again.

– After drying, remove white

residues with a clothes brush.

– In the future add a water

softener to the detergent.

Frequently asked questions

The drum door cannot be opened

Possible cause Solution

The door is locked during the wash cycles.

The Child Lock is activated.

Power failure Open the door as described on the following

There is still water in the drum and the washer cannot drain the water.

As a safeguard against scalding, the drum door cannot be opened if the wash water temperature is over 130°F (55°C).

Press the "Pause" button. The door lock opens.

Deactivate the Child Lock as described in the chapter "Using the washer - Activate the Child Lock".

page.

Clean the drain filter and drain pump. See "Cleaning and Care - Cleaning the drain pump and lint trap".

Frequently asked questions

Opening the drum door during a power failure or when the drain is blocked

Pull the plug from the electrical

outlet before cleaning the washer!

^ Open the detergent dispenser

drawer and remove the tool.

If the drain is clogged there will be water in the machine (max. 9.25 gal [35 l]).

Make sure the machine is turned

off and the drum has stopped turning. A moving drum is dangerous.

Place a container under the drain

tube.

^ Open the drain filter until water runs

out, but do not take it out completely.

Open the lint trap door.

If the container becomes too full, interrupt the water flow by tightening the drain filter.

Discard the water and continue.

Frequently asked questions

Once the flow of water stops:

Remove the drain filter.

^ Clean out any foreign objects or lint

from the filter.

If the drain filter is not securely

tightened water will leak out when the machine is used.

Opening the drum door

Make sure the machine is turned

off and the drum has stopped turning. A moving drum is dangerous.

Pull out the detergent drawer.

Check that the drain pump impeller (in the back of the chamber) rotates freely by spinning it with your hand.

Return the drain filter and tighten it into place.

Insert a screw driver into the slot of the emergency opener and pull upwards. The door will now open.

After sales service

Repairs

In the event of a fault which you cannot fix yourself, please contact the service number on the back of this manual.

When contacting the Service Department, please quote the model and serial number of your appliance. This information can be found on the data plate located at the door hinge.

PC Update

The indicator marked PC allows a technician to make use of new technology. When, for example, new programs are developed or new fabrics are introduced, a service technician will be able to modify existing program cycles accordingly.

Miele will provide information when such possibilities become available.

MieleCare

(only USA)

MieleCare, our Extended Service Contract program; gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability and longevity of your Miele appliance.

Please note that unless expressly approved in writing by the Miele Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home.

To learn more about MieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at:

http://miele.com/mielecare

Optional accessories

Optional accessories are available through your Miele dealer or Miele.

Installation Instructions

To prevent accidents and machine damage read these instructions

before

installation or use.

Installation

Front view

a High pressure intake hose,

red mark for hot water

b High pressure intake hose,

blue mark for cold water

c Power cord

d - g Flexible drain hose with

detachable swivel elbow (drain options shown)

h Control panel

i Detergent dispenser drawer and

door opener in case of power failure

j Drum door

k Access panel to lint trap and drain

pump

l Four height-adjustable feet

Rear view

Installation

a Electrical connection

b W-LAN communication module

c Rear access with grip for transport

d Water intake hose cold water

(blue stripes)

e Water intake hose hot water

(red stripes)

f Drain hose

g Shipping struts

h Brackets for intake and drain hoses

Installation

Installation site

For best performance front loading washers should be installed on the ground floor or basement of the building.

A concrete or reinforced floor is the most suitable surface for the washer. These floors are less prone to vibration during the spin cycle.

If the installation must be on a wooden joist floor:

the corner of a room where the

–

stability of the floor is at its greatest is the best place to install the washer.

– the machine must be leveled and

securely positioned.

– to avoid vibration while spinning, the

machine should not be installed on soft floor coverings.

^ Install the unit on a 1

thick, 28" x 31" (71x78 cm) wide plywood base. Ideally the base should be large enough to span several joists and should be anchored to the joists and not just the floor boards.

/4" (32 mm)

The washer must not be built

under a countertop.

Installation

Use the front washer feet and the

rear excess end to transport the washer from its shipping pallet to the installation site.

Do not lift the washer by the drum door!

Ensure that the machine’s feet

and the floor are dry to prevent slippage during the spin cycle.

If the machine is installed on a raised platform it must be secured with retaining clips available from your dealer or Miele. If installed on a masonry or concrete base, the base should have a ½" (13 mm) to ¾" (19 mm) high rim. This must be done to prevent the washer from vibrating off the stand during the spin cycle.

Removing the shipping struts

^ Turn the left shipping strut

counterclockwise 90°.

Installation

Withdraw the two struts together with

the support plate.

Turn the right shipping strut counterclockwise 90°.

Cover the two holes with the provided plugs.

Movement of the washer without the shipping struts in place should be kept to a minimum. The struts must be reinstalled before the machine is moved. The shipping struts should be stored in a safe place for future use.

Reinstall the struts by reversing the above procedure.

Installation

Leveling the washer

To ensure smooth operation the washer must be level.

Failure to level the machine can result in increased water and energy consumption, loud noises during the spin cycle or "walking" across the floor during use.

Adjust the four leveling feet

The washer is leveled by adjusting the four feet. The machine is delivered with all four feet completely screwed in.

Tip the machine slightly and place a support, such as a block of wood, underneath it.

Loosen the locking ring, 2, with the

supplied wrench.

^ Unscrew each of the four feet as

much as necessary by turning both the foot, 1, and locking ring, 2,tothe left.

^ Remove the support and stand the

machine on its feet.

^ Check that the machine stands level.

^ Repeat the above procedure until the

machine stands level.

Once level, hold the foot, 1, immobile with a wrench. At the same time, turn the locking ring, 2, to the right using another wrench.

CAUTION: The washer is extremely heavy. When tipping the machine be careful that it does not slip.

All four locking rings must be tight against the bottom of the machine. In addition, check to see that the feet were not inadvertently unscrewed while tightening the rings. Operating a machine that is not level or whose feet are not tight may cause damage to both the machine and its surroundings.

The washing machine can be connected to a portable water supply. A non-return valve is not needed unless required by building code.

The washing machine has ½" (13 mm) pressure hoses with hose thread connections. If there is no water hookup, contact a plumber to install a connection. Make sure that the sealing ring is seated properly on the hose connector.

Replace the hose only with a genuine Miele hose, or with a hose able to withstand up to 145 psi (10 bar) pressure. The water valve connector must also be able to withstand 145 psi (10 bar).

/4" (19 mm) female

Plumbing

The bolted connection is under

water pressure. Open the water supply slowly to check for leaks. Adjust the rubber seal and the bolted connection if necessary.

To protect the inlet valve, the two filters (one at the pressure hose / valve connection and one at the inlet connection to the solenoid valve) must not be removed.

Hose extension (optional accessory)

Hose extensions with a length of

8’ 2

/16" to 13’ 1 ½" (2.5 to 4 m) are

available from Miele.

Plumbing

Water connection

Connect the cold water intake hose

(blue mark) to the cold water valve and the hot water intake hose (red mark) to the hot water valve.

If the machine is being connected only to a cold water supply, both the hot and cold water intake hoses must be attached to the cold water valve through the use of a Y adapter (available at a hardware store). Both hoses must be connected to a water source or the machine will not function properly.

Do not connect the washer to hot water only.

^ Turn on the valve(s) and check for

leaks. The water pressure must be within 15 -145 psi (1 -10 bar). If the water pressure is greater that 145 psi (10 bar) a pressure reducer must be installed. If the water pressure is below 15 psi (1 bar) there will not be enough water available for a complete fill.

Tips for a hot water connection

The hot water temperature from the hot water valve must not exceed 140°F (60°C); the ideal temperature is 130°F (55°C).

If there is no water pressure at the hot water inlet, the unit will automatically switch to cold water after several minutes.

The water intake hoses are equipped with screen filters. Do not remove these filters except for cleaning.

Drainage

The 5 ft (1.5 m) drain hose may be connected as follows:

1. Directly into a sink: hook the hose over the edge of the sink and secure it firmly (e.g. by tying the hose to the water faucet).

2. To a stand pipe: place the drain hose intoa1½"(4cm)stand pipe and secure it firmly.

3. To a floor drain: The machine is equipped with an air gap / antisiphoning system so that no minimum drain height is required.

^ The machine drains using a pump

with a maximum delivery height of 4 ft (1.2 m).

^ Make sure there are no kinks in the

drain hose.

Plumbing

If necessary, the drain hose may be extended to run a maximum of 16 ft (4.9 m), as long as the 4 ft (1.2 m) height is not exceeded. Hose extensions are available from Miele.

Electrical connection

GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

ELECTRICAL INSTRUCTIONS

This installation should be performed by an experienced and qualified technician, in accordance with local codes and regulations.

The washing machine is supplied with a 5’ 3" long, 4 wire cord, ending in a NEMA 14-30 P plug, ready for connection to a 120/208-240 V, 15 A, 60 Hz, AC power supply.

The proper outlet can be purchased from an electrical supply dealer or from the Miele Technical Service Department (request a NEMA 14-30 R receptacle).

WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

"EASY INSTALLATION KIT"

If a dedicated 4 wire, 120/208-240 V, 15 Amp line is not available for this appliance, an optional "Easy Installation Kit" will allow you to connect to a 240 V, 30 Amp line .

This dual receptacle, wall mounted connection box can ONLY be used for connecting a Miele 1900 series clothes washer and 1500 series clothes dryer to an existing 30 Amp (NEMA 14-30 R) outlet.

For more information on the "Easy Installation Kit," or if you have questions concerning the electrical connection, please contact:

U 1-800-999-1360

techserv@mieleusa.com

l 1-800-565-6435

service@miele.ca

Help protect our environment

Disposal of the packing material

The cardboard box and packing materials protect the appliance during shipping. They have been designed to be biodegradable and recyclable.

Ensure that any plastic wrappings, bags, etc. are disposed of safely and kept out of the reach of children, as they pose a danger of suffocation.

Disposal of an appliance

Old appliances may contain materials that can be recycled. Please contact your local recycling center about the possibility of recycling these materials.

Ensure that the appliance presents no danger to children while being stored for disposal. Before discarding an appliance, unplug it from the outlet, cut off its power cord and remove any doors to prevent hazards.

Alteration rights reserved / 2009

For the most updated manual see the Miele web site.

M.-Nr. 07 459 540 / 01

Miele W 4802 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual