Operating and installation instructions
Built-in coffee machine
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en – AU, NZM.-Nr. 10 499 950
Packaging material / Disposal of old machine
Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your appliance.
Therefore, please do not dispose of
your old appliance with your household
waste.
Please dispose of it at your local
community waste collection / recycling
centre.
Ensure that your old appliance presents
no danger to children while being
stored for disposal.
2
Contents
Packaging material / Disposal of old machine .................................................. 2
Warning and Safety instructions.......................................................................... 6
Guide to the appliance ....................................................................................... 17
Building in the coffee machine .............................................................................. 99
Adjusting the door hinges ................................................................................... 100
Copyright and licences ..................................................................................... 101
5
Warning and Safety instructions
This coffee machine conforms to current safety requirements.
Improper use of the appliance can, however, present a risk of both
personal injury and material damage.
To avoid the risk of accidents and damage to the appliance,
please read these instructions carefully before installation and
before using it for the first time. They contain important notes on
the installation, safety, operation and care of the appliance.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
Keep the instructions in a safe place and pass them along to any
future owner.
6
Warning and Safety instructions
Correct application
This appliance is designed for domestic use and for use in similar
environments by guests in hotel or motel rooms, bed & breakfasts
and other typical living quarters. This does not include common/
shared facilities or commercial facilities within hotels, motels or bed
& breakfasts.
The coffee machine is not suitable for outdoor use.
The machine is intended only for the preparation of coffee based
drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is at the owner's risk.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety, and are able to recognise the dangers of misuse.
7
Warning and Safety instructions
Safety with children
Caution! Danger of burning and scalding on the dispensing
spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
Install the coffee machine out of reach of children.
Young children must not be allowed to use this appliance.
Older children may only use the coffee machine unsupervised if
they have been shown how to use it safely and recognise and
understand the consequences of incorrect operation.
Children should be supervised when they are near the coffee
machine. Do not allow them to play with it or to use the controls.
Cleaning may only be carried out by older children under the
supervision of an adult.
Remember that coffee and espresso are not suitable drinks for
children.
Risk of suffocation!
Children may be able to wrap themselves in packing material or pull
it over their heads with the risk of suffocation. Keep children away
from any packing material.
8
Warning and Safety instructions
Technical safety
Repairs and installation work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised
work. Installation work and repairs to electrical appliances must only
be carried out by a Miele approved service technician.
A damaged appliance is dangerous. Check it for any visible
damage. Never install or attempt to use a damaged appliance.
Before connecting the appliance to the mains supply, make sure
that the rating on the data plate corresponds to the voltage and
frequency of the household supply. This data must correspond in
order to avoid the risk of damage to the appliance. Consult a
qualified electrician if in any doubt.
The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system. It is most important that this basic safety requirement is
present and tested regularly and, where there is any doubt, the
household wiring system should be inspected by a qualified
electrician.
Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the mains electrical supply.
Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These do not guarantee
the safety of the appliance (e.g. danger of overheating).
This appliance must not be installed and operated in mobile
installations (e.g. on a ship).
For safety reasons, this appliance may only be used when it has
been built in.
If the coffee machine is to be built in above another appliance,
there must be a full-width, closed shelf between them (except in
combination with a built-in plate warmer).
9
Warning and Safety instructions
The second electrical connection socket on the back of the
machine may only be used for connecting a Miele
EGW4000-14,-29, EGW5000-14 plate warming drawer or an
ESW6x14, ESW6x29 food warming drawer.
Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
Do not cover or block the ventilation gaps.
This would prevent adequate ventilation. Condensation can damage
the coffee machine or the furniture housing unit.
Ensure that there is sufficient ventilation around the coffee
machine. Otherwise condensate may form and the appliance or the
furniture unit may be damaged. The ventilation cut-out area in the
furniture unit and the space underneath the ceiling must amount to
at least 200
cm2.
If the coffee machine is installed behind a kitchen furniture door, it
may only be used with the furniture door open. This will prevent the
formation of heat and humidity and subsequent damage to the
appliance and/or furniture unit. Do not close the furniture door while
the coffee machine is in use. Ensure the coffee machine has cooled
down completely before closing the furniture door.
Repairs may only be carried out by a Miele authorised service
technician. Repairs by unqualified persons can cause considerable
danger to the user.
Before any repair work is carried out, the appliance must be
completely disconnected from the electricity supply.
The appliance is only completely isolated from the electricity supply
when:
– the mains fuse is disconnected, or
– it is switched off at the circuit breaker, or
10
Warning and Safety instructions
– the mains connection cable is disconnected from the power
supply.
Pull the plug, not the cord, to disconnect the appliance from the
power supply.
The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
Faulty components must only be replaced by genuine Miele
Original spare parts. The manufacturer can only guarantee the safety
of the appliance when Miele replacement parts are used.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
Use only Miele Original spare parts. If spare parts or accessories
from other manufacturers are used, the warranty will be invalidated,
and Miele cannot accept liability.
11
Warning and Safety instructions
Mains water connection
Do not connect the coffee machine to a warm water connection.
The non-return valve must be easily accessible when the coffee
machine is built in.
The protective sleeve of the water inlet hose must not be
damaged or become kinked. This will cause it to leak.
The integrated Waterproof System offers protection from water
damage, provided the following conditions are met:
– The machine is correctly installed (connected to the electricity
supply) and plumbed in.
– The machine is properly maintained and parts are replaced where
it can be seen that this is necessary.
– The tap has been turned off when the appliance is not going to be
used for a longer period of time (e.g. during holidays).
12
Warning and Safety instructions
Correct use
The dispensing spouts present a danger of burning or
scalding.
The liquids and steam dispensed are very hot.
Please note:
– Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
– Heating surfaces have residual heat after use. Do not touch hot
components.
– Hot liquid or steam could spatter from the nozzles. Ensure that
the central spout is clean and fitted correctly.
– Water in the drip tray can also be very hot. Take care when
emptying it.
Never look directly at the lighting or use optical instruments to
look at it.
Please note the following regarding water:
– When using the water container: Fill the water container only with
fresh, cold tap water. Hot or warm water or other liquids could
damage the coffee machine.
– Change the water every day to prevent a build-up of bacteria.
When using a mains water connection: Empty the water container
once a day.
– Do not use mineral water. Mineral water will cause serious
limescale deposits to build up in your machine and damage it.
– Do not use water from reverse osmosis units. The machine could
be damaged.
Only fill the bean container with roasted espresso/coffee beans.
Do not fill the bean container with coffee beans which have been
treated with additives or with ground coffee.
Do not fill the bean container with any type of liquid.
13
Warning and Safety instructions
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain a certain amount of residual moisture.
These can damage the coffee machine grinder as soon as grinding
begins.
Do not use coffee beans which have been treated with caramel,
sugar or other substances. Sugar will damage the coffee machine.
Only add ground coffee or cleaning tablets to the ground coffee
chute.
Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
If using cow's milk, only use pasteurised milk to prevent a build-
up of bacteria in the appliance.
Do not place any alcohol mixtures which are alight underneath the
central spout. The flames could ignite plastic components and cause
them to melt.
Do not swing from or hang anything on the appliance door when it
is open as this could damage the hinges on the coffee machine.
The seal on the central spout connector is lubricated with silicone
grease. Try to avoid getting this grease on your clothing when
removing and inserting containers or other components.
The machine must not be used for cleaning objects.
14
Warning and Safety instructions
Cleaning and care
It is important to switch off the coffee machine before any
cleaning or maintenance.
Clean the coffee machine and the milk flask before using for the
first time (see "Cleaning and care").
All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
Do not clean the machine with a steam cleaner or immerse it in
water as this will damage the machine. Steam or water could reach
the electrical components and cause a short circuit.
Avoid spillage on appliance connectors.
Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agent or the use of descaling agent which is not of the appropriate
concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
15
Warning and Safety instructions
The following applies to appliances with stainless steel
surfaces:
Do not adhere stickers, adhesive tape or any other adhesive
materials to stainless steel surfaces. The coating on the stainless
steel surfaces will become damaged and lose its protective
properties against soiling.
Stainless steel scratches very easily and even magnets can cause
damage to the surface.
16
Exterior view
Guide to the appliance
a
On/Off sensor
b
Touch display
c
"Back" sensor
d
Door handle
e
Steam and hot water spout
f
Drip tray cover
g
Automatic height-adjustable central spout with lighting
h
Milk flask with lid
17
Guide to the appliance
Interior view
i
Ground coffee chute cover
j
Brew unit
k
Ground coffee chute
l
Slide control for the grinder setting
m
Coffee bean container
n
Water container with inlet device in the lid
o
Drip tray with grid
p
Waste container
q
Drip tray inside machine door
r
Central spout connector
s
Service flap
18
Accessories
These products and other useful
accessories can be ordered via the
Miele webshop or directly from Miele
(see back cover for contact details).
Accessories supplied
– Measuring spoon
For ground coffee
– Milk flask with lid
For storing milk and preparing drinks
with milk
– Compact lid
For storing the milk flask in the
refrigerator
– Cleaning agent for milk pipework
For cleaning the milk system (starter
set)
– 2 cleaning containers (large and
small)
For cleaning and maintenance of the
machine
– Descaling tablets
For descaling the water pipework
(starter set)
Optional accessories
Miele also offers a range of optional
accessories, as well as cleaning and
conditioning products for your coffee
machine.
– Original Miele all purpose
microfibre cloth
For removing finger marks and light
soiling
– Milk flask with lid
For storing milk and preparing drinks
with milk
– Cleaning agent for milk pipework
For cleaning the milk system
– Descaling tablets
For descaling the water pipework
– Cleaning tablets
For degreasing the brew unit
– Silicone grease
For lubricating the seal on the central
spout connector
– Test strips
For determining the water hardness
level
– Silicone grease
For lubricating the seal on the central
spout connector
– Cleaning brush
For cleaning the milk pipework
– Central spout connector cap
Spare part
– Milk pipework elbow connector
Spare part
19
Operating principles
Espresso
Coffee
Long coffee
Cappuccino
Latte macchiato
EditUser profiles
DrinksMain menu
Touch display
The display can be scratched by pointed or sharp objects, e.g. pens.
Only touch the touch display with your fingertips.
Touching the display with your finger creates a tiny charge which releases an
electrical impulse. This impulse is recognised by the touch display. The touch
display does not react if you touch it with an object.
If your fingers are cold, the Touch display may not react.
The touch display is divided into three sections:
The top row shows you where you are, with the menu you are in highlighted in
white. Open the menu you want by touching the menu name. The time of day is
shown in the top right-hand corner.
The middle row shows the current menu and options. You can scroll to the right or
left by swiping your finger across the display to the right or left.
The and arrow sensors at the bottom of the screen are used for scrolling to
the left or right.
The number of small squares between the arrows indicates the number of pages
available and your position within the current menu.
20
Operating principles
Operating actions
Each time you touch a possible option the relevant field lights up orange.
Selecting or calling up a menu
Touch the field you want with your finger.
Scrolling through menus
You can scroll to the right or the left. Some options allow you to scroll up and
down too.
Swipe the screen, i.e. place your finger on the Touch display and swipe it in the
direction you want.
Or:
Using your finger, touch the and arrows to scroll to the left or right.
Exiting a menu ("Back" sensor)
Touch to return to the previous screen.
All selected entries which have not been confirmed with OK will not be saved.
Touching the sensor three times in succession will take you to the drinks menu.
Touching the sensor in the User profiles menu will take you step by step back to
the beginning.
Entering numbers
You can enter numbers by scrolling through and touching the roller, or by using the
numerical keypad.
The altered setting will only be saved once the roller appears grey again.
Touch .
21
Operating principles
The numerical keypad will appear.
Touch the numbers you want.
Once you have entered an accepted value, OK will light up green.
Touch OK.
Entering letters
You can enter names for your own User programmes or drinks using a keyboard.
Try to use short, concise names.
Touch the letters or characters you want.
Touch Save.
22
Operating principles
Help
Helpful information is available when maintenance programmes are selected. Help
will appear in the bottom row.
To display information in text and pictures,
touch Help.
To return to the maintenance programme,
touch Close.
23
Operating principles
Symbols in the display
The following symbols may also appear in the display in addition to the text and
drinks symbols:
SymbolExplanation
Some settings, e.g. display brightness and buzzer/keypad
volume, are selected using a bar chart.
This symbol indicates that there is additional information
and advice about using the coffee machine.
Select OK to confirm the information.
The system lock is activated (see "Settings – Locking the
coffee machine (System lock)"): The coffee machine
cannot be operated.
The timer is activated for Switch on at (see "Settings –
Timer"). The symbol and the desired switching on time
appear in the display 23:59 hours before the coffee machine
is due to switch on, as long as On or Night dimming is
selected for the time display.
This symbol appears during the Clean the milk pipework
maintenance programme.
(The symbol is also found on the water container: fill up to
this mark).
24
This appears while the appliance is being descaled.
(This symbol can also be found on the water container: fill
up to this mark).
Using for the first time
Before using the coffee machine for
the first time, please read these
instructions and make yourself
familiar with the appliance and its
controls.
Before using for the first time
Install the coffee machine and
connect it to the electricity supply
(see "Electrical connection" and
"Installation").
Remove any protective foil from the
front of the machine.
Clean the appliance thoroughly
before filling it with water and coffee
beans (see "Cleaning and care").
Switching on for the first time
When the coffee machine is switched
on for the first time, you will be asked to
set the following settings:
– Language and country
– Date
– Time of day
– Display (time display)
Touch the On/Off sensor.
"Miele - Willkommen" appears briefly in
the display.
Setting the language
Select the language and then
touchOK.
Select the country and then
touchOK.
The setting is now saved.
Setting the date
Enter the current date and touchOK.
The setting is now saved.
Setting the time of day
Enter the current time of day and
touchOK.
The setting is now saved.
Display
You can choose one of the following
options:
– On: The time and date are always
visible in the display when the
appliance is switched off.
– Off: The display is dark when the
machine is switched off.
– Night dimming: The date and the time
are only displayed between the hours
of 5:00 and 23:00.
Touch the option you want and
thenOK.
Depending on the setting selected, the
coffee machine may use more energy.
A message will appear in the display
to inform you of this.
25
Using for the first time
Selecting the water supply (Mains
water)
The coffee machine is intended to be
plumbed into the mains water supply.
You can select one of the following
options:
– On: The water container will be filled
automatically via the mains water
supply.
– Off: The water container must be
filled manually. A message to this
effect will appear in the display.
Select the water supply option you
want and touchOK.
The setting is now saved.
The coffee machine is now successfully
set up for use.
Fill the water container with fresh,
cold tap water.
Water hardness
The water hardness level indicates how
much calcium is dissolved in the water.
The higher the calcium content, the
harder the water, and the harder the
water, the more often the coffee
machine will need to be descaled.
The coffee machine measures the
amount of water and steam used.
Depending on the level of water
hardness set, more or fewer drinks can
be dispensed before the appliance
needs to be descaled.
Programme the coffee machine to the
water hardness level of your area so
that it functions correctly and does not
get damaged. At the correct time a
prompt will then appear in the display
to descale the appliance.
The machine has four programmable
levels:
Water hardnessWater
0 - 8.4 °dH
(0 -1.5 mmol/l)
8.4 - 14 °dH
(1.5 - 2.5 mmol/l)
14 - 21 °dH
(2.5 - 3.7mmol/l)
> 21°dH
(> 3.7mmol/l)
hardness
level in
your area
SoftSoft 1
MediumMedium 2
HardHard 3
HardVery hard 4
Setting (water
hardness
level)
26
The machine is programmed ex-works
to hardness level 3.
Measuring water hardness
You can measure the water hardness
yourself using the enclosed test strip.
Alternatively, your local water authority
will be able to tell you the hardness of
water in your area.
Dip the test strip in your drinking
water for approximatelyonesecond,
then shake off any excess water. The
result will be evident after about
aminute.
Using for the first time
Setting the water hardness level
Touch Settings.
Swipe the display until Water hardness
appears and touch this option.
Select the hardness level you want
and thenOK.
The setting is now saved.
27
Filling the water container
Change the water every day to
prevent a build-up of bacteria.
If the coffee machine is connected to a
plumbed water supply and this setting
is selected, the water container fills
automatically when the machine is
switched on.
The inlet device in the lid ensures that
water flows into the water container
quietly.
If the coffee machine has not been
used to make any drinks for a long
time, there will be water left in the
inlet hose.
This can impair the taste of the
coffee.
Discard the first full container of
water.
You can also fill the container manually
if you are not using the plumbed in
water supply (see "Settings - Mains
water connection")
If filling the water container manually:
Only use fresh, cold tap water.
Hot or warm water or other liquids
can damage the coffee machine.
Do not use mineral water. Mineral
water will cause serious limescale
deposits to build up in your machine
and damage it.
Open the appliance door.
Pull the water container out to
remove it.
Remove the lid and fill the water
container with fresh, cold tap water
up to the "max." marker.
Push the water container into the
machine until it clicks into place.
If the water container is a little high or
not pushed in all the way, check
whether the surface that the water
container sits on is dirty. If the water
container is not sitting correctly, the
drainage valve will not be sealed.
Clean the surface if necessary.
28
Filling the coffee bean container
Fill the coffee bean container with
roasted coffee or espresso beans if you
want to use freshly ground coffee beans
for each cup of espresso or coffee.
Alternatively, you can make coffee or
espresso with ready ground coffee (see
"Making coffee or espresso using ready
ground coffee").
Important! Risk of damage to the
grinder.
Only put roasted coffee or espresso
beans in the container. Anything
else, including ground coffee, will
damage the grinder.
Do not fill the bean container with
any type of liquid.
Important! Sugar damages the coffee
machine.
Do not use coffee beans that have
been treated with sugar, caramel, or
other substances and do not put
liquids containing sugar in the coffee
bean container.
Do not use green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans.
Green coffee beans are very hard
and still contain a certain amount of
residual moisture. These can
damage the coffee machine grinder
as soon as grinding begins.
Useful tip: You can use a nut or seed
grinder to grind green coffee beans.
These types of grinder generally have a
rotating stainless steel blade. You can
then add the ground green coffee
portion by portion to the ground coffee
chute and make the desired coffee
drink (see "Making drinks with ready
ground coffee").
Pull out the coffee bean container.
Push back the lid and fill the
container with coffee beans.
Slide the lid back into place.
Push the coffee bean container back
into the coffee machine and close the
appliance door.
29
Switching the coffee machine on and off
Switching on
When the coffee machine is switched
on, it heats up and rinses the pipework.
This not only cleans the pipework, but
also warms it before coffee is prepared.
If the coffee machine still has an
operating temperature which is higher
than 60°C, rinsing will not take place.
Touch the On/Off sensor.
The appliance will begin rinsing after
the heating-up phase. Hot water will
come out of the central spout.
You can now prepare drinks.
Useful tip: Tip: If you do not want the
water from the rinsing process to flow
into the drip tray, place a suitable
container (e.g. the small cleaning
container) underneath the central spout
before preparing the first coffee of the
day.
Switching off
Touch the On/Off sensor.
If coffee has been dispensed, the coffee
machine will rinse the coffee pipework
automatically before switching off.
Switching off for longer
periods of time
If the coffee machine is not going to be
used for a longer period of time, e.g.
whilst on holiday:
Empty the drip tray, the waste
container and the water container.
30
Clean all components thoroughly,
including the brew unit, the central
spout connector and the small drip
tray located inside the door.
Switch off the appliance.
If the appliance door is to be left
open for a long time, it is advisable
to switch off at the wall or the fuse to
save energy.
The height of the central spout cannot
be manually adjusted.
Before making the drink, the central
spout moves to the optimum height for
the cups or glasses used.
Switching the spout
adjustment on and off
The Drinks menu is visible in the display.
Touch Main menu or.
Touch Settings.
Swipe the display and select Spout
adjustment.
Select the required setting to switch
spout adjustment on or off.
Touch OK.
The setting is now saved.
Spout adjustment
31
Making drinks
The dispensing spouts present a
danger of burning or scalding.
The liquids and steam dispensed are
very hot.
Keep well away from the area
underneath the spouts when hot
liquids and steam are being
dispensed.
Do not touch hot components.
The following drinks can be made:
– Espresso is a strong, aromatic
coffee with a thick hazelnut brown
coloured layer of froth - known as the
crema - on top.
When making espresso, use
espresso roasted coffee beans.
– Coffee differs from espresso by
the increased amount of water and
the roast of the beans.
Use coffee beans of the correct roast
to make coffee.
– Long coffee is a coffee with
considerably more water.
Making a coffee drink
Place a cup under the central spout.
Select the type of coffee you want.
Preparation will begin and the coffee
will be dispensed into the cup from the
central spout.
To ensure that any coffee residues
from the factory testing process are
removed from the brewing system,
please throw away the first two cups
of coffee when using the coffee
machine for the first time.
32
Making drinks
Dispensing a double portion
You can dispense two portions of
espresso or coffee at once either into
one cup or two separate cups.
To fill two cups at the same time:
Place one cup under each of the
coffee spouts.
Touch the double symbol for the
required drink.
Two portions of the desired drink will be
dispensed from the central spout.
Cancelling preparation
TouchStop or Cancel.
Preparing several cups of
coffee - Coffee pot
You can make several cups of coffee
one after the other automatically with
the Coffee pot function (max. 1litre).
Up to eight cups can be made in this
way.
The Drinks menu is visible in the display.
Place a sufficiently large container
under the central spout.
Select Coffee pot.
Touch the number of portions you
want to dispense (3 to 8).
Follow the instructions in the display.
Each portion will be ground, brewed
and dispensed individually. The display
will inform you about the progress.
You can interrupt preparation at any
time:
Touch Cancel or Stop.
You can use the Coffee pot function
twice in a row. After this the coffee
machine will need a longer cooling
down time of an hour in order to avoid
it being damaged.
33
Making drinks
Drinks made with ready
ground coffee
To make espresso or coffee using ready
ground coffee, add a portion of ground
coffee to the ground coffee chute.
This gives you the option of preparing a
cup of decaffinated coffee, for example,
even though the coffee bean container
is filled with roasted coffee beans.
The coffee machine will recognise
automatically that ready ground coffee
has been added to the ground coffee
chute.
Only one portion can be prepared at a
time when using ready ground coffee or
espresso.
Adding ready ground coffee
Do not add more than one level
scoop of ground coffee to the coffee
chute. If too much is added, the
brew unit will not be able to process
the coffee.
Open the appliance door.
Remove the coffee chute cover and
open the lid of the coffee chute.
Add one level scoop of ready ground
coffee to the chute.
Close the lid, push the coffee chute
cover into the machine and close the
appliance door.
Prepare ground coffee? appears in the
display.
The coffee machine will use all the
ground coffee which has been added to
the chute to make the next coffee.
Use the measuring spoon supplied so
that the correct amount is used.
34
Making drinks
Making drinks with ready ground
coffee
If you want to make a drink with ready
ground coffee:
Touch Yes.
You can now select which type of drink
you would like to make with ready
ground coffee.
Place a cup under the central spout.
Select a drink.
The coffee machine will now prepare
the desired drink.
If you do not want to use ground coffee
to make the drink:
Touch No.
The ground coffee will be directed into
the waste container.
If no drink is selected
within15seconds, the ground coffee
will be directed into the waste
container.
Drinks with milk
Danger of burning and scalding
on the central spout.
The liquids and steam dispensed are
very hot.
Do not use milk with additives. Most
additives contain sugar which will
adhere to the milk pipework and
damage the machine.
If using cow's milk, only use
pasteurised milk to prevent a buildup of bacteria in the appliance.
The following drinks with milk can be
made:
– Cappuccino consists of approx.
2/3 milk froth and 1/3 espresso.
– Latte macchiato consists of 1/3
each of hot milk, milk froth and
espresso.
– Caffè latte consists of hot milch
and espresso.
Hot milk or milk froth can also be
made.
35
Making drinks
Notes on the milk flask
Milk is not cooled in the milk flask.
Therefore, place the milk flask in the
refrigerator if you are not going to use
milk for a while. Good milk froth can
only be achieved when cold milk
(below 10 °C) is used.
Push the milk flask into the coffee
machine.
Preparing drinks with milk
The Drinks menu is visible in the display.
Place a suitable vessel underneath
the central spout.
a
Lid
b
Milk sensor
c
Milk suction tube
d
Glass milk flask
Fill the milk flask up to max.2cm
below the rim. Seal the milk flask with
the lid.
It is important to keep the opening
and neck of the milk flask clean
(whilst filling it and carrying it). Any
soiling can lead to a malfunction of
the flask in the machine.
36
Select the drink you want.
The coffee machine will now prepare
the selected drink.
Making drinks
Preparing hot water
Danger of burning and scalding on
the hot water spout. The water
dispensed is very hot.
The Drinks menu is visible in the display.
Please note that the water prepared
by the machine is not boiling and is
therefore not suitable for preparing
tea.
Place a suitable vessel underneath
the hot water spout.
Select Hot water.
Hot water will be dispensed into the
vessel under the hot water spout.
To cancel preparation:
Touch Stop orCancel.
Preparing User profile drinks
If you have already created a User
profile (see "User profiles"), you can
select it before preparing a drink.
Touch User profiles and select the
profile you want..
The name of the User profile and the
created drinks will appear in the display.
You can now prepare the drink you
want.
37
Making drinks
After a drink has been
prepared
If you have made a drink with milk, Start
the rinsing programme will appear in the
display after a while.
Touch OK.
The milk pipework will now be rinsed.
Even if you do not confirm the
message with "OK", the coffee
machine will rinse the pipework after a
while automatically.
Useful tip: Remove the milk flask and
rinse the lid under running water. Then
fit the small lid to the milk flask and
store the flask in the fridge until it is
needed again.
You can only achieve good quality milk
froth with milk which is cold (<10°C).
38
Coffee the way you like it
In order to customise the coffee
machine to the type of coffee being
used, you can
– change the grinder setting,
– change the amount of coffee,
– set the brewing temperature, or
– pre-brew the coffee powder.
Grinder setting
When the beans are ground correctly,
the coffee or espresso will flow evenly
into the cup with a good crema.
The crema should have an even
nutbrown colour.
The grinder setting you select will be
used for all coffee drinks.
There are various ways to tell whether
the coffee grinder is set correctly.
The coffee has been too coarsely
ground if:
– Espresso or coffee flows into the cup
too quickly.
To avoid damaging the grinder,
please note the following:
Only adjust the grinder one setting at
a time.
Grind the coffee beans again if you
want to adjust the grinder to the next
setting.
Open the appliance door.
Push the slide control one setting to
the left (for finer grinding) or one
setting to the right (for coarser
grinding).
Close the appliance door.
– The crema is very pale and uneven.
Set a finer grinder setting.
The coffee has been too finely ground
if:
– Espresso or coffee only trickles into
the cup.
– The crema is dark brown.
Set a coarser grinder setting.
Dispense a coffee.
Then you can adjust the grinder setting
with the slide control again.
The altered grinder setting will not be
used until after the second coffee has
been dispensed.
39
Coffee the way you like it
Changing the parameters of a
drink
You can change the amount of coffee,
pre-brewing and the brewing
temperature for each drink.
The Drinks menu is visible in the display.
Touch Edit or select Make drinks.
Touch Change drink.
Select a drink.
Touch Drink parameters.
For this drink you can now
– change the amount of coffee,
– set the brewing temperature, and
– switch on the "Pre-brewing" option.
Amount of coffee
The coffee machine can grind and brew
6-14g of coffee beans per cup. The
greater the quantity, the stronger the
coffee.
There are various ways to tell whether
the amount of coffee is set correctly.
The amount of coffee is too low if:
– Espresso or coffee flows into the cup
too quickly.
– The crema is very pale and uneven.
– The espresso or coffee lacks body.
Increase the amount of coffee so that
more ground coffee is brewed.
The amount of coffee is too high if:
– Espresso or coffee only trickles into
the cup.
– The crema is dark brown.
– The espresso or coffee tastes bitter.
40
Decrease the amount of coffee so that
less ground coffee is brewed.
Touch Amount of coffee.
Select the amount of coffee you want
using the bar chart and then
touchOK.
The setting is now saved.
Useful tip: If the coffee is too strong for
you or it tastes bitter, try a different type
of bean.
Brewing temperature
The ideal brewing temperature will
depend on
– the type of coffee being used,
Coffee the way you like it
– whether an espresso or a coffee is
being prepared, and
– the altitude of the region.
If the coffee machine is located at more
than 2000 metres above sea level, the
brewing temperature needs to be set
lower due to the change in pressure.
This is because the boiling point for
water at a high altitude above sea level
is lower than the boiling point for water
at sea level.
Useful tip: Not all types of coffee can
withstand a high temperature. Certain
types are too delicate - the crema on
top would not be as good and the taste
would be impaired.
The coffee machine has five brewing
temperatures.
Swipe the screen in the Brew
temperature field until the setting you
want appears.
Touch OK.
Pre-brewing ground coffee
When the pre-brewing function is
switched on, the freshly ground coffee
is first moistened with a little hot water.
Then the remaining water is forced
through the moistened coffee at high
pressure. This helps release the flavour
of the coffee.
You can set pre-brewing for a normal
length of time or an extra long length of
time. Alternatively, you can switch off
the "Pre-brewing" function.
The machine is supplied with the "Prebrewing" function switched off.
Swipe the screen in thePre-brewing
field until the setting you want
appears.
Touch OK.
The setting is now saved.
The setting is now saved.
41
Portion size
The flavour of the coffee produced
depends not just on the type of coffee
used, but also on the amount of water
used.
You can programme the amount of
water to suit the size of your cups and
the type of coffee you are using.
For coffee drinks that use milk you can
also set the amount of milk or milk froth
to be dispensed with these drinks.
Additionally, you can set the portion
sizes for hot milk and milk froth alone.
Each type of drink has a maximum
portion size that can be programmed
into the machine. The coffee machine
halts preparation of the coffee once this
portion size has been reached. The
maximum possible portion size for this
type of drink is then saved in the
machine.
The changed portion size is always
saved in the current User profile. The
name of the current User profile
appears in the top-left of the display.
If the water container becomes empty
during the preparation of a drink, the
programming of the portion size will
be cancelled. The portion size will not
be saved.
The Drinks menu is visible in the display.
Place the desired cup under the
central spout.
Touch Edit and then Change drink.
Select a drink.
Touch Change the portion size.
The desired drink will be made and Save
will appear in the display.
When the cup is filled up to the level
you want, touch Save.
If you want to change the portion size
for coffee specialities made with milk
(e.g. Cappuccino), the ingredients
(components) which make up the drink
will be saved one after the other while
the drink is being made.
When the quantity for each ingredient
reaches the level you want, touch
Save.
The combination programmed in and
the total portion size will now be
dispensed every time that particular
drink is selected.
42
You can reset drink portions and
parameters for all drinks to the factory
default.
The Drinks menu is visible in the display.
TouchEdit and then Reset drinks.
Reset all drinks to default settings? appears
in the display.
Touch Yes.
Resetting drink settings
43
User profiles
In addition to the Miele profile, you can
enter individual profiles to cater for
different tastes and preferences.
For each profile you can adjust the
settings for drinks individually (portion
size, grinder setting, brew temperature
and pre-brewing).
The name of the current User profile is
shown in the top left of the display.
Calling up User profiles
Touch User profiles in Main menu or in
theDrinks menu.
You can now create a User profile.
If you have allocated a profile in
addition to the Miele standard profile,
you have the following options:
– Select profile from the User profiles
that have already been allocated.
– Change name if the name of a User
profile needs to be changed.
– Delete profile if you want to delete a
User profile.
Creating a User profile
Touch Create profile.
The editor will open in the display.
Enter the name you want and then
touchOK.
Selecting a User profile
Select the User profile you want.
The name of the current User profile is
shown in the top left of the display.
Changing a name
Select Edit and then Change name.
Select the profile you want and then
touch OK.
Enter the name you want and then
touchOK.
Deleting a profile
Select Edit and then Delete profile.
Select the profile you want and then
touchOK.
– Change profile to set whether the
coffee machine automatically always
reverts to the Miele standard profile
or retains the last selected profile.
44
Changing a User profile
You can set up the coffee machine so
that after each use it automatically
reverts back to the Miele standard
profile, or it retains the last selected
User profile.
Select Edit and then Change profile.
You now have the following options:
– Manual: The selected User profile
remains active until you select
another User profile.
– After each use: The machine will
change back to the Miele standard
profile automatically after a drink is
dispensed.
– When switched on: Each time the
machine is switched on it will
automatically select the Miele
standard profile regardless of which
User profile was set before the
machine was last switched off.
User profiles
Select the option you want and then
touchOK.
45
User profiles: Creating and editing your own drinks
You can create your own drinks for
each User profile and for each drink you
can individually adjust the portion size
and other parameters, e.g. amount of
coffee or temperature.
You can also change the names of your
drinks and delete any unwanted drinks
from your User profile. A maximum of
nine drinks can be saved under one
User profile.
First open the required User profile:
Select Main menu User profiles or
touch User profiles in theDrinks menu.
Select the User profile you want.
The name of the current User profile is
shown in the top left of the display.
Creating a drink
You can create new drinks while using
the drinks already available as a basis.
A maximum of nine drinks can be saved
under one User profile.
Touch Edit.
Enter a name for the new drink
(maximum 8characters) and touch
Save.
The new drink will appear in the current
User profile.
Changing a drink: Changing
the portion sizes, drinks
parameters and names
Now you can adjust the portion sizes,
change the parameters or change the
names.
Deleting drink
Touch Edit.
Select Delete drink.
Select the drink you want and touch
OK.
Touch Create drink.
Make a selection from the standard
drinks available:
Select a drink.
Change the drink parameters and
portion size for this drink according to
your preferences (see "Coffee the
way you like it" and "Changing the
portion size").
Drink preparation will be begin and you
can save the portions of each
component as desired.
46
MyMiele
You can display drinks you make
frequently, drinks from profiles and
maintenance programmes in the
MyMiele screen.
The MyMiele screen can be set to
appear as the start screen (see
"Settings - Start screen"). The MyMiele
screen will then appear when the coffee
machine is switched on.
Opening the MyMiele
menu
Touch Main menuMyMiele.
You can now configure MyMiele.
If you have already added some entries,
you can carry out the following under
Edit:
– Sort entries
– Delete entries
Adding an entry
Touch Add entry.
Deleting an entry
Touch Edit.
Select Delete entry.
Select the entry you want and then
touchOK.
The entry will be deleted.
Sorting entries
If you have added more than four
entries, you can sort them.
Touch Edit.
Select Sort entry.
Select the entry you want to move
and the position you want to move it
to.
Confirm the new position with OK.
You can select options listed in the
following categories:
– Drinks
– User profiles
– Maintenance Select the entry you want and then
touchOK.
A box will appear next to the selected
option together with the menu it comes
from.
47
Settings
You can use the "Settings" menu to
customise the coffee machine to suit
your individual requirements.
Open the Settings menu
The Drinks menu is visible in the display.
Touch Main menu or.
Select Settings.
You can now check or make alterations
to settings.
The settings which are currently
selected will have a coloured frame
around them.
Touching takes you back to the
previous menu.
Changing and saving settings
Touch Main menu or.
Select Settings.
Select the option you want to
change.
Change the setting and touchOK.
The setting is now saved.
48
Overview of available settings
The factory default for each option is indicated by *.
Menu optionAvailable settings
Select language deutsch and other languages
Country
TimeDisplay
– Off* / On / Night dimming
Clock type
– Analogue / Digital*
Clock format
– 12 h (am/pm) / 24 h*
Set
DateSet
TimerTimer 1
– Set : Switch on at / Switch off after (00:30)* / Switch off at
– Days of the week: Monday / Tuesday / Wednesday /
Thursday / Friday / Saturday / Sunday
Settings
– Activate : Switch on at (Yes / No*) / Switch off at (Yes /
No*)
Timer 2
– Set : Switch on at / Switch off at
– Days of the week: Monday / Tuesday / Wednesday /
Thursday / Friday / Saturday / Sunday
– Activate : Switch on at (Yes / No*) / Switch off at (Yes /
No*)
Eco modeOn* / Off
LightingBrightness
Switch off after
49
Settings
Menu optionAvailable settings
Start screenMain menu
Drinks
User profiles
MyMiele
InfoNumber of drinks
– Total coffee drinks / Espresso / Coffee / Long coffee /
Descale appliance / Degrease the brew unit
System lock On / Off*
Water hardnessSoft 1
Medium 2
Hard 3*
Very hard 4
VolumeBuzzer tones
Keypad tone
Spout adjustmentOn / Off*
Mains waterOn / Off*
Showroom programmeDemo mode (On / Off*)
Factory defaultSettings
MyMiele
50
Settings
Language
You can select a language and country
for all display texts.
Useful tip: If you select the wrong
language by mistake, you can find the
"Language" option by following the flag
symbol .
Time of day
You can set the clock type, when the
time appears in the display after
switching off, the clock format and the
time.
Display (time display)
You can choose one of the following
options:
– On: The time and the date will appear
in the display all the time, even when
the coffee machine is switched off.
– Off: The time and the date will not
appear in the display when the coffee
machine is switched off.
– Night dimming: The date and time are
displayed from 5:00 to 23:00.
Depending on the setting selected, the
coffee machine may use more energy.
A message will appear in the display
to inform you of this.
Clock type
The time can be displayed as
Analogue or
Digital.
Clock format
You can select:
– 24-hour display (24 h)
– 12-hour display (12 h (am/pm))
Setting the time of day
Set the hours and then the minutes.
Date
Set the day, month and year.
51
Settings
Timer
There are two timers with the following
timer functions:
The coffee machine
– switches on at a particular time, e.g.
in the morning for breakfast (Switch on
at).
– switches off at a particular time
(Switch off at).
– switches off after a particular length
of time if none of the sensors has
been touched or a drink has not been
made (Switch off after; Timer 1 only).
You can allocate the timer functions to
individual days of the week.
For Switch on at and Switch off at, the
timer must be activated and at least
one day of the week allocated.
Selecting a timer
You can select:
– Timer 1: Switch on at, Switch off at,
Switch off after
Switch on at
The coffee machine will not switch on
at the required time if you have
activated the system lock.
The timer settings are deactivated.
If the coffee machine has switched itself
on three times via the Switch on at timer
function and no drinks have been
dispensed, the machine will not switch
itself on again automatically. This
prevents the coffee machine from
switching itself on unnecessarily, for
example, whilst you are away on
holiday.
The programmed times will, however,
remain in memory and will be
reactivated after manually switching the
machine on again.
Switch off at
In the event of a longer absence the
programmed times will remain in
memory and will be reactivated after
manually switching the machine on
again (see "Switch on at").
– Timer 2: Switch on at, Switch off at
52
Settings
Switch off after
The Switch off after timer function is
only available in Timer 1.
If none of the sensors has been pressed
or no drink has been prepared, the
coffee machine will switch itself off after
30 minutes to save energy.
You can change this pre-setting to a
time of between 15 minutes and 9
hours.
Allocating days of the week
Select the day of the week you want.
The selected day of the week will be
marked by .
When all required days of the week are
marked:
Touch OK.
Activating and deactivating the timer
For the time display, you have selected
On or Night dimming:
If the timer for Switch on at has been
activated, the symbol and the
desired switch-on time appear in the
display 23:59 hours ahead of time.
When the system lock is activated, the
Switch on at option for the timer cannot
be selected.
Select the required timer function. The
selected timer function will be marked
by .
Touch OK.
53
Settings
Eco mode
Eco mode is an energy-saving mode.
The steam system heats up when a
coffee drink or steam for hot milk / milk
froth is requested.
If Eco mode is switched off, milk froth
and hot milk, as well as coffee and
espresso, can be made one after
another. The steam system remains
heated up and much more energy is
used.
The coffee machine will indicate that
the energy consumption has been
altered.
Lighting
The following options are available:
– Set the brightness of the lighting
when the appliance is switched on.
– Set the brightness of the lighting
when the appliance is switched off.
– You can specify when the lighting
should switch off (Lighting: Switch off
after).
Set the brightness of the display
First select:
– Appliance switched on
– Appliance switched off
Setting the switching off time for the
lighting (Switch off after)
You can set how long the lighting
should remain on after switching off the
coffee machine.
While the appliance is switched on,
the lighting will remain on for
10minutes after the last activity. This
time cannot be changed.
54
Settings
Start screen
You can choose which screen appears
when the coffee machine is switched
on.
– Main menu
– Drinks
– User profiles
– MyMiele
Info (display information)
In the Info option you can choose to
display the number of prepared
portions for each type of drink.
You can also see whether more than
50portions can be dispensed before
the machine needs to be descaled or
before the brew unit needs to be
degreased (No. of portions until ...).
To return to the previous display:
Touch OK.
Locking the coffee machine
(System lock)
You can lock the coffee machine to
prevent it being used without your
knowledge, by children, for example.
Activating and deactivating the
system lock
When the system lock is activated, the
Switch on at option for the timer is
deactivated. The coffee machine will
not switch on at the time set.
Overriding the system lock
While the message Press for seconds to
unlock appliance is in the display,
touch the lock symbol.
As soon as you switch the coffee
machine off, the system lock will be
activated again and the coffee
machine is locked once more.
55
Settings
Water hardness
See "Setting up and using the coffee
machine" for information about water
hardness.
Display brightness
You can set the display brightness
using the bar chart.
Volume
You can set the volume of buzzer and
keypad tones using the bar chart.
Activating and deactivating
mains water connection
The coffee machine is designed to be
operated with a mains water
connection. If this option is activated,
the water container will be filled
automatically via the mains water hose.
If mains water connection is
deactivated, the water container must
be filled manually.
Warming drawer
You can connect a warming drawer
directly to the coffee machine with a
special connection cable (optional
accessory). Suitable warming drawers
for this coffee machine are listed earlier
in these operating instructions. You can
also contact Miele should you require
further information.
The special connection cable needed
can be purchased by contacting Miele.
After connecting the appliance to the
electricity supply, you need to activate
the warming drawer in Settings.
You can choose one of the following
options:
– Automatic: The warming drawer will
switch on and off together with the
coffee machine.
If you have programmed the Switch on
at timer, the warming drawer will
switch on approx. 30 minutes before
the coffee machine switches on in
order to pre-heat your cups.
– On: You can switch the warming
drawer on or off at any time
independently of the coffee machine.
56
– Off: The warming drawer cannot be
switched on (the pre-requisite for this
option is that the warming drawer
must be connected to the coffee
machine via the connection cable).
The warming drawer is set to Off at the
factory.
Settings
Spout adjustment
You can find information on adjusting
the height of the spout in the "Spout
adjustment" section of this booklet.
Factory default
You can reset the settings back to the
ones which were set when the coffee
machine was delivered - the factory
default settings.
When you do this, the language and
time settings will not be deleted. The
number of drinks dispensed and the
coffee machine status (number of uses
until descaling/degreasing the brew
unit) will not be reset either.
Please refer to the "Overview of
available settings" chart for the factory
settings which are shown in bold.
The following settings can be reset
separately:
– MyMiele
Showroom programme (Demo
mode)
Do not activate this function for
domestic use.
The appliance can be presented in
Miele Centers or retail stores with the
Showroom programme function. The
lighting will come on but drinks cannot
be dispensed and other actions cannot
be carried out.
If you activate the Demo mode, you
cannot switch the appliance off with
the On/Off sensor.
– Profiles and their drinks: see "User
profiles" and "User profiles: Creating
and editing your own drinks"
– (Standard) Miele Profile portion sizes
and parameters: see "Resetting
drinks"
57
Cleaning and care
Clean the coffee machine regularly to avoid a build-up of bacteria.
Quick guide
Recommended frequencyWhat do I need to clean / maintain?
Every day
(at the end of the day)
Once a week
(more often if heavily soiled)
Once a monthLubricate the cap on the central spout connector
When promptedMilk pipework (with the Original Miele cleaning agent for
Milk flask and lid
Water container
Waste container
Drip tray and drip tray cover
Central spout
Sensor cover
Clean the milk valve with the cleaning brush
Interior
Drip tray inside the machine door
Brew unit
Appliance front (especially important straight after
descaling)
Coffee bean container
milk pipework)
Brew unit (degrease with the cleaning tablets)
Descaling the machine
58
Cleaning and care
Cleaning by hand or in the
dishwasher
The following components must only
be cleaned by hand:
– Central spout cover
– Brew unit
– Bean container and lid
– Service flap
Some components of the coffee
machine are dishwasher safe.
However, cleaning these in the
dishwasher frequently can cause
them to become discoloured due to
regular contact with food residues
(e.g. tomatoes) in the dishwasher.
The surface of these components
can also become damaged.
The following components are
dishwasher safe:
– Drip tray and grid
Danger of burning and scalding
on hot components or by hot liquids.
Always allow the coffee machine to
cool down before cleaning it.
Caution: Water in the drip tray can be
very hot.
Do not use a steam cleaner to clean
this machine. Steam could reach the
electrical components and cause a
short circuit.
It is important to clean the machine
regularly as the used coffee grounds
will soon go mouldy. Milk residue can
spoil and the milk pipework can
become blocked.
The central spout connector cap is
lubricated with silicone grease.
Take care not to get this on your
clothes when removing or replacing
the containers or other components.
– Drip tray cover
– Water container
– Waste container
– Central spout (without stainless steel
cover)
– Sensor cover
– Milk flask with lid
– Drip tray inside machine door
59
Cleaning and care
All external surfaces are susceptible
to scratching. Scratches on glass
surfaces could even cause a
breakage. Contact with unsuitable
cleaning agents can discolour the
external surfaces. Wipe up any
spillages or splashes of descaling
agent immediately.
To avoid damaging the surfaces of
your appliance, do not use:
– cleaning agents containing soda,
ammonia, acids or chlorides,
– solvent-based cleaning agents,
– cleaning agents containing descaling
agents,
– stainless steel cleaning agents,
– dishwasher cleaner,
– glass cleaning agents,
– oven cleaner,
– abrasive cleaning agents, e.g.
powder cleaners and cream cleaners,
– hard, abrasive sponges, e.g. pot
scourers, brushes or sponges which
have been previously used with
abrasive cleaning agents,
– dirt erasers,
– sharp metal tools.
60
Drip tray
Danger of burning!
If the rinsing process has just
finished, wait a while before
removing the drip tray as the water
used for rinsing will run out of the
coffee spouts.
Clean the drip tray every day to avoid
unpleasant smells and mildew.
A prompt will appear in the display
when the drip tray is full and needs to
be emptied. Empty the drip tray at the
latest when this prompt appears.
Cleaning and care
Clean the metal contact discs and the
space between them carefully. Dry
everything thoroughly.
The discs will not be able to detect
that the drip tray is full if they are
damp or dirty.
Check this area once a week, if
necessary.
Clean the area underneath the drip
tray.
Open the machine door and carefully
remove the drip tray from the
machine.
The grid in the drip tray prevents the
water from spilling out of the tray
when it is being carried.
Clean the drip tray and the grid with
hot water and a little washing-up
liquid applied a soft cloth, or in the
dishwasher, and dry with a cloth.
Push the drip tray back into the
coffee machine.
Make sure that the drip tray is
pushed right into the coffee machine
as far as it will go.
61
Cleaning and care
Drip tray cover
Remove the drip tray cover.
The drip tray cover can be cleaned in
the dishwasher, or by hand using hot
water and a little washing-up liquid
applied with a soft cloth
Dry the drip tray thoroughly.
Refit the cover in the drip tray. Make
sure the drip tray cover sits flush at
the front.
Water container
Change the water every day to prevent
a build-up of bacteria.
Make sure that the valve, the
underside of the water container and
the surface the water container sits
on are clean. Otherwise the water
container will not sit correctly.
The water container can be cleaned
in the dishwasher, or by hand using
hot water and a little washing-up
liquid applied with a soft cloth. After
cleaning, dry the water container.
62
Carefully clean and dry the surface
the water container sits on,
particularly the slots.
Cleaning and care
Waste container
After a certain period of time a reminder
to empty the waste container will
appear in the display. The waste
container must be cleaned when this
message appears.
However, it is better to clean the waste
container every day to prevent coffee
grounds from turning mouldy.
There will probably also be some water
in the waste container left over from the
rinsing process.
Clean the waste container with hot
water and a little washing-up liquid or
in the dishwasher, and dry with a soft
cloth.
Also thoroughly clean the now
accessible area in the machine where
the waste container sits.
Central spout
With the exception of the stainless steel
cover, all parts of the central spout
should be cleaned in the dishwasher at
least once a week. This will remove
coffee deposits effectively.
Clean the stainless steel central spout
cover by hand only using warm water
and a little washing-up liquid, applied
with a soft cloth.
The central spout must move into the
maintenance position before cleaning.
Once in the maintenance position, all
parts can be removed.
If there is a cup or container
underneath the central spout, make
sure that you remove this as it would
prevent the central spout from
moving into the maintenance
position.
Touch Main menu or.
Select Maintenance and then Clean
the central spout.
Follow the instructions in the display.
The central spout will move into the
maintenance position.
63
Cleaning and care
Remove the cover by pulling it
towards you.
Press the catch upwards, grasp
the dispensing unit by the handle and
pull this forwards and off .
64
Hold the unit at the sides and pull it
forwards to release it.
Turn the top connection piece and
pull it upwards to remove it. Remove
the lower connection piece in the
same way.
Remove the dispensing spouts.
The Y-shaped piece should not be
removed.
Clean all parts thoroughly.
Cleaning and care
Useful tip: Place the dispensing unit
vertically in the upper basket of the
dishwasher. Place the connecting
pieces and the dispensing spouts in the
cutlery tray.
Clean the surfaces of the central
spout with a damp cloth.
65
Cleaning and care
Reassemble the spout unit in the
reverse order. Make sure the top
connection piece engages with a
click. Firmly push the spout jets
onto the dispensing unit.
Make sure that all parts are tightly
connected to one another.
Refit the dispensing unit in the central
spout and touchOK.
Sensor cover
The sensor cover for the cup protection
switch-off is located at the base of the
central spout. If the automatic spout
adjustment sensors do not properly
recognise a cup, the cup protection
switch-off will stop the central spout
from lowering.
Clean the sensor cover once a week in
the dishwasher or by hand using warm
water and a little washing-up liquid,
applied with a soft cloth.
Then refit the cover and touchOK.
The central spout will now be rinsed
through.
66
To remove the sensor cover, press
and hold the cover between the
two dispensing spouts. Then press
the sides of the central spout at
the back.
The sensor cover will come off.
To refit it:
Insert both hooks at the back and
press the sensor cover upwards.
Cleaning and care
Maintenance of the milk valve
The milk valve should be cleaned once
a week to ensure good quality milk froth
and prevent sputtering.
The Drinks menu is visible in the display.
Touch Main menu or.
Select Maintenance and then Clean
the central spout.
The central spout and the milk valve will
move into the maintenance position.
You must remove the cleaning
brush before confirming the OK
message in the display. Otherwise
the coffee machine will be damaged.
Milk flask with lid
Soiling can cause a fault in the
machine.
It is important to keep the neck and
flange of the flask clean (whilst filling
it and carrying it).
Clean the milk flask holder on the
coffee machine with a damp cloth.
Clean the glass milk flask in the
dishwasher or by hand using hot
water and a little washing-up liquid
applied with a soft cloth. Dry the milk
flask thoroughly.
Before placing the lid of the milk flask
in the dishwasher:
Insert the brush in the milk valve and
move it back and forth.
Touch OK.
The milk valve will move into the initial
position and the milk pipework will be
rinsed.
Rinse the milk pipework in the lid
under running water.
If water does not run out of the milk
pipework,
dismantle the milk flask lid and clean
it with the cleaning brush supplied.
67
Cleaning and care
Dismantling the milk flask lid and
cleaning it with the cleaning brush
Milk fat deposits can collect in the milk
flask lid. These will cause the milk to
sputter when milk froth is being made.
Pull the milk suction tube out of the
milk flask lid. Make sure you remove
the seal as well.
Clean both parts under warm running
water.
Insert the cleaning brush supplied in
the stainless steel tube and move it
back and forth until all milk residues
have been removed.
Also use the cleaning brush to clean
the milk pipework in the lid from
above and below.
To reassemble the lid:
First insert the seal in the lid.
68
Make sure you do not fit the slanted
end of the milk intake tube into the
seal. This would damage it.
Fit the milk intake tube into the seal.
Cleaning and care
Interior and appliance door
First take out all removable parts and
then clean the interior and the
machine door with a mild solution of
hot water and washing-up liquid.
Useful tip: Use your vacuum cleaner to
remove dry ground coffee residues.
A small drip tray is located inside the
lower part of the machine door.
Remove the drip catcher and clean it
in the dishwasher or by hand using
warm water and a little washing-up
liquid applied with a soft cloth.
Central spout connector
The part which connects the brew unit
and the central spout is located on the
inside of the machine door.
Clean this connection regularly with a
damp cloth, taking care not to wipe
the grease off the cap.
Lubricate the cap at least once a
month with the silicone grease
supplied.
Do not forget to refit this small drip
tray.
69
Cleaning and care
Brew unit
Removing and cleaning the brew unit
by hand
Clean the brew unit by hand only
using warm water. Do not use
washing-up liquid.The moving parts
of the brew unit are lubricated.
Washing-up liquid will damage the
brew unit.
The brew unit can be removed for
cleaning.
It should be cleaned once a week.
Open the appliance door.
Remove the water container, waste
container and the coffee chute cover.
If you cannot remove the brew unit or
can only do so with difficulty, the brew
unit is not in the correct position (See
"Problem solving guide").
When you take the brew unit out of
the machine, do not change the
position of the brew unit handle, as
this would cause the brew unit to be
out of alignment and you will not be
able to push it back into the coffee
machine.
Clean the brew unit by hand under
warm running water without using
washing-up liquid.
Press the button under the handle of
the brew unit and, whilst doing so,
turn the handle clockwise .
Press the catch in front of the brew
unit downwards, and pull the brew
unit carefully out of the machine.
Carefully pull the brew unit out of the
coffee machine.
70
Wipe any remaining coffee off the two
filters. One filter is located in the
funnel and the other to the left of the
funnel.
Dry the funnel to prevent ground
coffee sticking to it the next time a
coffee is prepared.
Clean the inside of the coffee
machine. Use your vacuum cleaner to
remove dry coffee grounds.
Cleaning and care
To refit the brew unit:
Proceed in the reverse order: push
the brew unit back into the coffee
machine, making sure it goes in
straight.
Press the button under the handle of
the brew unit and, whilst doing so,
turn the handle to the anticlockwise.
Close the appliance door.
Maintenance programmes
The coffee machine has the following
maintenance programmes:
– Rinsing the appliance
– Rinsing the milk pipework
– Cleaning the milk pipework
– Degreasing the brew unit
– Descaling the machine
Carry out the relevant maintenance
programme when the prompt to do so
appears in the display. Please see the
following pages for more information.
Opening the "Maintenance" menu
The Drinks menu is visible in the display.
Touch Main menu or.
Select Maintenance.
You can now select a maintenance
programme.
71
Cleaning and care
Rinsing the appliance
After a coffee has been dispensed, the
machine is rinsed before it switches off.
This removes any residual coffee
grounds.
The Drinks menu is visible in the display.
Touch Main menu or.
Select Maintenance and then Rinse
appliance.
The pipework will be rinsed and the
water used for rinsing will come out of
the central spout.
Rinsing the milk pipework
The milk pipework can become blocked
with milk residue. If you have prepared
a drink using milk, the coffee machine
will automatically rinse the milk
pipework after a few minutes.
The Drinks menu is visible in the display.
Touch Main menu or.
Select Maintenance and then Rinse
milk pipework.
The milk pipework will now be rinsed.
72
Cleaning and care
Cleaning the milk pipework
Ensure that all components in which
milk is transported are cleaned on a
regular basis. Milk naturally contains
bacteria that rapidly multiply if the
milk pipework is not cleaned
properly. Soiling in the appliance
may be dangerous to health.
The milk pipework must be cleaned at
least once a week.
The coffee machine will prompt you at
the correct time. Clean the milk pipework in
days will appear in the display three
days before the coffee machine is due
to be cleaned. Each time the coffee
machine is switched on the number of
days until the milk pipework needs to
be cleaned will appear in the display.
Confirm the message with OK.
When the number of days remaining
reaches 0, Clean the milk pipework will
appear in the display. You cannot make
drinks with milk until cleaning has been
carried out.
You can then only prepare espresso,
coffee, long coffee and hot water. You
can only prepare drinks containing milk
after the milk pipework has been
cleaned.
Confirm the message with OK.
Carrying out the milk pipework
cleaning process
The cleaning process cannot be
cancelled once it has started. The
process has to be completed
through to the end.
The Clean the milk pipework maintenance
programme lasts for
approx.13minutes.
The Drinks menu is visible in the display.
Touch Main menu or.
Select Maintenance and then Clean
the milk pipework.
The process begins and various
messages appear in the display.
Follow the instructions in the display.
When Fill water container with lukewarm
water and cleaning agent up to the
symbol and insert appears in the display,
proceed as follows.
Making a cleaning solution
We recommend using the Miele
cleaning agent for milk pipework for
cleaning the milk pipework.
This has been specially developed for
use with Miele coffee machines and
prevents subsequent damage.
The milk pipework cleaning agent is
available to order from Miele or via the
internet at www.miele-shop.com
(depending on country).
Add one sachet of the cleaning agent
for milk pipework to the water
container.
73
Cleaning and care
Fill the water container to the
marker with lukewarm water and
stir the solution.
Please adhere to the mixing ratio. It
is important that you do not fill the
water container with too little water,
otherwise cleaning will be
incomplete.
Insert the water container and close
the appliance door.
Follow the instructions in the display.
When prompted to by the display:
Carefully rinse the water container
with clean water. Ensure that no
cleaning agent residue remains in the
water container. Then fill the water
container with fresh tap water.
The cleaning process is finished when
Process finished appears in the display.
Degreasing the brew unit
Depending on the natural oil content of
the coffee used, the brew unit can
become blocked quite quickly. It must
be degreased regularly in order to
ensure aromatic coffee and trouble-free
operation of the coffee machine.
We recommend using Miele cleaning
tablets to clean the brew unit. These
have been specially developed for use
with Miele coffee machines and prevent
subsequent damage.
Miele cleaning tablets can be ordered
via the Miele webshop or directly from
Miele (see back cover for contact
details).
The maintenance programme for
degreasing the brew unit lasts for
approx.11minutes.
After 200 portions have been
dispensed, Degrease the brew unit will
appear in the display.
Confirm the message with OK.
This message will not go out until the
brew unit has been degreased.
Carrying out the "Degrease the brew
unit" process
Switch the machine on with the On/
Off sensor.
Touch Main menu or .
74
The cleaning process cannot be
cancelled once it has started. The
process has to be completed through
to the end.
Select Maintenance and then
Degrease the brew unit.
Follow the instructions in the display.
When Place a cleaning tablet in the ground
coffee chute and close the chute appears
in the display:
Remove the coffee chute cover and
open the lid of the coffee chute.
Place a cleaning tablet in the coffee
chute.
Close the lid, replace the coffee chute
cover and close the machine door.
Cleaning and care
Follow the further instructions given
in the display.
When Process finished appears in the
display:
Touch OK.
The brew unit is now degreased.
75
Descaling the machine
Important! When descaling the
machine, cover delicate surfaces and
natural flooring to prevent damage
from splashes of descaling solution.
Ensure that any splashes of
descaling solution are wiped up
immediately.
Limescale builds up in the coffee
machine through use. How often the
appliance needs to be descaled will
depend on the water hardness level in
your area. The machine should be
descaled regularly to ensure that it
functions correctly.
The appliance will guide you through
the descaling process. Various
messages will appear in the display,
e.g. you will be prompted to empty the
drip tray or fill the water container.
The descaling process is essential and
takes approx.20minutes.
The coffee machine prompts you when
it needs to be descaled. No. of portions
until appliance needs descaling: 50 appears
in the display. Each time a drink is
prepared, the coffee machine displays
the number of portions remaining until
descaling must be carried out.
Confirm the message with OK.
When the number of remaining portions
reaches 0, the coffee machine will lock
out.
Then Descale will appear in the display.
You can switch off the coffee machine if
you do not want to descale it at this
point in time. However, you will be able
to prepare drinks only after descaling
has been carried out.
Descaling after prompt
appears in the display
Descale appears in the display.
The descaling programme cannot be
cancelled once you have touched OK.
The programme has to be completed
through to the end.
Touch OK.
The process will start.
Follow the instructions in the display.
When Fill water container with lukewarm
water and descaling solution up to the
symbol and insert appears in the display,
proceed as follows.
Creating the descaling solution
We recommend using Miele descaling
tablets for optimum results.
These have been specially developed
for use with Miele coffee machines and
prevent subsequent damage.
Other descaling agents, which
contain other acids besides citric
acid and/or other undesirable
substances, such as chlorides for
example, could damage the coffee
machine. Moreover, the descaling
effect required could not be
guaranteed if the descaling solution
was not of the appropriate
concentration.
Miele descaling tablets are available to
order via the Miele webshop or directly
from Miele (see back cover for contact
details).
You will need 2 descaling tablets for the
descaling process.
76
Fill the water container to the
marker with lukewarm water.
Drop 2 descaling tablets in the water.
Follow the instructions for the mixing
ratio carefully. It is important that you
do not fill the water container with
too much or too little water.
Otherwise the descaling process will
be cancelled prematurely.
Descaling the machine
Carrying out descaling
Insert the water container and close
the appliance door.
Follow the further instructions given
in the display.
When Fill the water container with fresh tap
water up to the descaling symbol
appears in the display:
Carefully rinse the water container
with clean water. Ensure that no
descaling solution residue remains in
the water container. Fill the water
container to the marker with fresh
tap water.
The descaling programme is finished at
the end of the rinsing cycle and drinks
can be made again.
To protect the machine and
surrounding surfaces from damage,
make sure you wipe up any spillages
or splashes of descaling agent
immediately.
77
Descaling the machine
Descaling when not prompted
by a message
Touch Main menu or.
Select Maintenance.
The descaling programme cannot be
cancelled once you have touched OK.
The programme has to be completed
through to the end.
Select Descale.
The descaling programme will begin.
78
Problem solving guide
Most problems that occur during daily use can be easily corrected. With the help
of the following guide, you will be able to find the causes of problems and rectify
them.
Important! Never open the casing of the appliance.
Unauthorised or incorrect repairs could cause personal injury or damage to the
appliance.
Repairs should only be carried out by technicians approved by Miele.
If you can't remedy the problem yourself, please call Miele. Please note that a callout charge will be applied to unnecessary service visits where the problem could
have been rectified as described in these operating instructions.
Messages in the display
Error messages must be confirmed with OK, otherwise the message can
reappear in the display even though the problem has been remedied.
Follow the instructions which appear in the display to remedy the problem.
If the fault message appears in the display again, contact Miele.
MessagePossible cause and remedy
F1, F2, F3, F4,
F80, F81, F82, F83
F74, 77
F225, F226
F235, F236
There is a fault inside the appliance.
Switch the machine off with the On/Off sensor.
Wait for 1hour before switching it back on again.
There is a fault inside the appliance.
Switch the machine off with the On/Off sensor.
Wait for 2minutes before switching it back on
again.
79
Problem solving guide
MessagePossible cause and remedy
F73 or
Check the brew unit
F227, F228, F229, F230
F233
The brew unit cannot be positioned correctly, or it is
dirty and the coffee cannot be processed.
Check whether you can remove the brew unit (see
"Cleaning and care - Brew unit").
Clean the brew unit if it can be removed (see
"Cleaning and care – Brew unit").
Push the coffee ejector of the brew unit into the
correct position (see diagram).
Push the waste container and the water container
back in the machine. Do not insert the brew unit.
Close the door and switch the machine on with the
On/Off sensor.
This will initialise the brew unit motor and put it back
into the start position.
When Insert the brew unit appears in the display,
open the door and refit all parts in the machine.
Close the door.
If the brew unit cannot be removed:
Switch the machine off with the On/Off sensor.
Wait for approx.2minutes before switching it back
on again.
There is a fault with the automatic spout adjustment.
Confirm the message with OK.
Automatic spout adjustment during drink preparation
is deactivated as long as the appliance remains
switched on. You can continue to prepare drinks.
80
Problem solving guide
MessagePossible cause and remedy
F234Cup protection switch-off has been activated three
times since switching on the coffee machine. The
cups or glasses being used are not recognised by the
automatic spout adjustment.
Use suitable drinking vessels for automatic spout
adjustment.
There is a fault with the automatic spout adjustment.
Switch the machine off with the On/Off sensor.
Wait for approx.2minutes before switching it back
on again.
Too much ground coffeeThere is too much ground coffee in the coffee chute.
If more than one level scoop of ground coffee is
added to the coffee chute, the brew unit cannot
process the coffee. The ground coffee will be directed
into the waste container and the fault message will
appear in the display.
Switch the machine off with the On/Off sensor.
Remove and clean the brew unit (see "Cleaning
and care – Brew unit").
Remove the ground coffee inside the coffee
machine, e.g. with a vacuum cleaner.
Use the coffee spoon supplied to add ground
coffee to the ground coffee chute. Add only one
portion of ground coffee to the chute.
Check water intakeThere is a problem with the mains water inlet.
Check whether the inlet hose is kinked or the tap
is not turned on completely.
Remove and empty the water container.
Push the water container back in the machine,
making sure it is positioned correctly.
Push the water container in
until it engages
The water container is not in the correct position.
Remove the water container and push it back in
again.
This fault message also appears if the water container
was not correctly filled and fitted for descaling.
Fill the water container to the descaling symbol
and restart the descaling programme.
81
Problem solving guide
Unusual performance of the coffee machine
ProblemPossible cause and remedy
The display remains
dark when the coffee
machine is switched on
using the On/Off
sensor.
The lighting remains off
after the coffee
machine is switched on.
The coffee machine
switches off suddenly.
The coffee machine is
switched on. The
lighting switches off
suddenly.
The sensors do not
react to touch.
The appliance cannot
be operated.
The On/Off sensor was not touched for long
enough.
Touch the On/Off sensor for at least 3seconds.
The plug is not correctly inserted into the socket.
Insert the plug into the socket correctly.
The mains fuse has tripped because the coffee
machine, mains voltage or another appliance is
defective.
Switch off at the wall socket and remove the plug.
Contact a qualified electrician or Miele.
The lighting has been switched off.
Switch the lighting on (see "Settings - Lighting").
The lamp needs to be replaced.
Call Miele.
The switch-off time programmed using the timer has
been reached.
If required, you can select a new switch-off time
(see "Settings - Timer").
The plug is not correctly inserted into the socket.
Insert the plug into the socket correctly.
The lighting switches off 10minutes after the coffee
machine was last used.
There is a fault inside the appliance.
Open the appliance door.
The process currently running will be stopped.
Disconnect the electricity supply by switching off
at the wall socket and withdrawing the plug, or
switching off the mains circuit breaker.
82
Problem solving guide
ProblemPossible cause and remedy
The coffee machine
does not switch itself
on, although the Switch
on at setting has been
activated for the timer.
The display is hard to
see or not able to be
read.
Fill and replace the water
container appears after
switching on even
though the container is
filled and fitted in the
machine. The appliance
does not rinse.
Empty the drip tray
appears in the display,
even though the drip
tray is empty.
The system lock has been activated.
You need to deactivate the system lock (see
"Settings - System lock").
A day of the week has not been selected.
Check the timer settings and change them if
required (see "Settings - Timer").
The machine was not used after being switched on
automatically three times in succession.
Switch the machine on and dispense a drink.
The display brightness has been set too low.
Change this setting (see "Settings").
The coffee machine needs descaling.
Switch the machine off with the On/Off sensor.
Wait approx.1hour.
Then switch the machine on again. As soon as
Heat-up phase appears in the display,
touchMaintenance at the bottom right-hand corner
and then select Descale.
Descale the coffee machine. You may need to
repeat the descaling process.
The drip tray doesn't sit correctly in the appliance.
Push the drip tray all the way into the appliance.
The sensors on the drip tray are not working properly.
The contacts are dirty.
Clean the contacts and dry everything thoroughly
(see "Cleaning and care - Drip tray").
83
Problem solving guide
ProblemPossible cause and remedy
The machine door will
not close.
The door is difficult to
open and close.
The coffee machine
does not rinse itself
when turned on.
The containers are not pushed all the way in.
Check the containers.
The door hinges are not correctly aligned.
Adjust the door hinges (see "Installation -
Adjusting the door hinges").
The cap on the central spout connector has either not
been lubricated or is not lubricated sufficiently.
Check the silicone cap for damage. If necessary,
replace it with the extra cap supplied.
Lubricate the cap with the silicone grease
supplied.
Lubricate the cap on the central spout connector
regularly once a month.
This is not a fault.
If the coffee machine still has an operating
temperature higher than 60°C, rinsing will not take
place.
84
Problem solving guide
ProblemPossible cause and remedy
When rinsing, no water
or noticeably less water
than usual runs out of
the central spout.
No coffee or noticeably
less coffee than usual is
dispensed from the
central spout. The
display and the noise
when coffee is being
made remain the same.
There is noticeably
more "coffee water" in
the waste container.
Drink preparation has
been cancelled.
The descaling
programme was started
by mistake.
The central spout is not fitted correctly.
Check whether the central spout has been
assembled as described (see "Cleaning and care –
Central spout").
The cap is no longer securely fitted to the central
spout connector (see "Guide to the appliance").
Check the cap on the central spout connector.
Lubricate the cap with the silicone grease
supplied.
The cap on the central spout connector is damaged
or missing.
Replace the cap with the extra cap supplied.
Lubricate the cap with the silicone grease
supplied.
There is a problem with the mains water inlet.
Check whether the inlet hose is kinked or the tap
is not turned on completely.
The water container has emptied during drink
preparation, but Mains water - On is selected and the
coffee machine is not connected to the mains water
supply.
Check the mains water connection settings (see
"Settings - Mains water").
If the water container or the milk flask becomes
empty while a drink is being made, after the water
container or the milk flask is filled and replaced the
message Continue? will appear in the display. If you
do not confirm with Yes within 5 minutes, the drink
will be cancelled.
The descaling programme cannot be stopped once
the OK sensor has been touched.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee
machine.
Descale the coffee machine (see "Descaling").
85
Problem solving guide
ProblemPossible cause and remedy
Loud noises are heard
during the descaling
programme.
Please wait or Heat-up
phase appears in the
display all the time.
Drinks cannot be made.
The display lights up
but the coffee machine
does not heat up and no
drinks are made.
The drinking vessel
being used is
repeatedly not
recognised by the
automatic spout
adjustment.
The central spout
lowers until it touches
the top of the cup or
glass and cup
protection switch-off is
activated.
Cup protection switchoff does not work. The
central spout lowers
until it touches the top
of the vessel and the
cleaning container or
another vessel gets
caught between the
central spout and the
drip tray.
This is not a fault.
These noises occur when water is flushed through
the machine at a high pressure.
Mains water: On is probably selected and the coffee
machine has not been plumbed into the mains water
supply.
Fill the water container.
Then check the mains water setting (see "Settings
- Mains water").
The Demo mode of the coffee machine for Miele
Centers or Chartered Agents has been activated.
Deactivate the Demo mode (see "Settings - Demo
mode").
The container is unsuitable for the cup sensing
system.
Use cups or glasses that are suitable for automatic
spout adjustment.
There is a fault with the automatic spout adjustment.
Switch the machine off with the On/Off sensor.
Wait for approx.2minutes before switching it back
on again.
Use another drinking vessel and prepare a drink.
If cup protection switch-off is activated again or
the central spout lowers until it touches the top of
the cup or glass again, please contact Miele.
If the cleaning container is sitting too close to the
panel behind the central spout, or even touches it, the
rim of the container will not be properly recognised by
the automatic spout adjustment.
Move the cleaning container forwards a little.
86
Problem solving guide
Unsatisfactory results
ProblemPossible cause and remedy
The coffee is not hot
enough.
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee machine
is not performing
properly.
Coffee is not being
dispensed from both
spouts evenly. Milk may
be sputtering when
being heated up.
The coffee grinder
makes a louder noise
than usual.
The coffee flows too
quickly into the cup.
The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the more
important it is to pre-heat it.
Pre-heat the cup, for example, with hot water.
The brewing temperature has been set too low.
Set a higher brewing temperature (see "Brewing
temperature").
The filters in the brew unit are blocked.
Remove and clean the brew unit by hand (see
"Cleaning and care – Brew unit").
Degrease the brew unit (see "Cleaning and care -
Brew unit").
The coffee machine needs descaling.
Descale the coffee machine.
Coffee deposits in the central spout are obstructing
dispensing.
Dismantle the central spout and clean the
components – with the exception of the stainless
steel cover – in the dishwasher (see "Cleaning and
care – Central spout").
The central spout should be cleaned once aweek.
The coffee bean container has become empty during
the grinding process.
Fill the container with fresh beans.
There may be stones in amongst the coffee beans.
Switch the coffee machine off immediately. Call
Miele.
The coffee is too coarsely ground.
Set the grinder to a finer setting (see "Setting the
coffee grinder").
87
Problem solving guide
ProblemPossible cause and remedy
The coffee trickles too
slowly into the cup.
The crema on the
coffee or espresso is
not as it should be.
Problems when heating up or frothing milk
ProblemPossible cause and remedy
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk is dispensed
from the central spout.
The coffee is too finely ground.
Set the grinder to a coarser setting (see "Setting
the coffee grinder").
The grinder setting is not correct.
Set the grinder to a finer or coarser setting (see
"Setting the coffee grinder").
The brewing temperature is too high for this type of
coffee.
Set a lower brewing temperature (see "Brewing
temperature").
The coffee beans are no longer fresh.
Add fresh coffee beans to the coffee bean
container.
The milk temperature is too high. Good milk froth can
only be achieved when cold milk (<10°C) is used.
Check the temperature in the milk flask.
The milk flask has not been fitted correctly and so air
as well as milk is being sucked in.
Push the milk flask in until it clicks into position.
The central spout is not fitted correctly.
Check whether the central spout has been
assembled correctly.
The milk pipework in the milk flask lid is dirty.
Dismantle the milk flask lid and clean it with the
cleaning brush (see "Cleaning and care – Milk
flask").
Clean the central spout and the milk valve with the
cleaning brush (see "Central spout" and
"Maintenance of the milk valve").
The angled connector is blocked and must be
replaced.
Replace the angled connector (see "Replacing the
angled connector").
88
Problem solving guide
ProblemPossible cause and remedy
Fill and insert milk flask
appears in the display
even though the milk
flask has been filled and
inserted in the machine.
The milk flask lid could be dirty. Therefore, the
sensing mechanism doesn't function correctly.
Clean the milk flask lid and the milk flask
thoroughly. Dismantle the lid and clean it with the
cleaning brush supplied (see "Cleaning and care –
Milk flask and lid").
89
Problem solving guide
Replacing the angled
connector
If, instead of being frothed, the milk is
only being heated up, check the
following first:
– Is the milk in the milk flask cold
(<10°C)?
– Have the central spout and the milk
flask lid been cleaned carefully?
– Is the central spout correctly fitted?
If after checking the above, milk still
cannot be frothed, replace the angled
connector as follows.
You will need the replacement angled
connector supplied with the coffee
machine.
Do not use a needle or similar
implement. This would damage the
components.
First pull the air intake tube out of
the opening. Then pull off the
elbow connector.
Pull both tubes out of the elbow
connector.
Clean the air intake tube under
running water with the cleaning brush
supplied. "Blowing through" can help
to dislodge blockages.
Insert the brush in the milk tube.
Move the brush back and forth as far
as possible until all milk residues
have been removed.
Open the service flap on the back of
the appliance door.
90
Take the new angled connector (You
can dispose of the old angled
connector with normal household
waste).
Push the tubes onto the angled
connector and fit it in the coffee
machine. Make sure that the crosspiece on the angled connector is
facing downwards.
Re-insert the air intake tube in the
opening.
Replace the service flap and close
the door.
Problem solving guide
91
After sales service and warranty
After sales service
In the event of a fault which you cannot
correct yourself, please contact Miele.
The contact details for Miele are given
at the back of these instructions.
When contacting Miele, please quote
the model and serial number of your
coffee machine.
These are visible on the data plate
inside the machine.
Warranty
This appliance has a manufacturer's
warranty period of 2 years.
For further information, please refer to
your warranty booklet.
92
If the settings of the following functions
are altered from the factory default,
energy consumption will increase:
– Eco mode
– Lighting
– Time of day display
– Timer
Saving energy
93
Mains water connection
Notes on connecting to the
mains water supply
Connection to the mains water
supply should only be carried out by
a qualified and competent person in
accordance with national and local
regulations.
Before plumbing the appliance in,
ensure that it is disconnected from
the mains electricity supply.
Turn off the water supply at the tap
before connecting the water intake
hose to the coffee machine.
IMPORTANT
Australia and New Zealand. This
appliance must be installed
according to AS/NZS 3500.1 and
AS/NZS 3500.2. Backflow prevention
is already integrated in the appliance.
The water quality must conform to
the requirements for drinking water in
the country in which the appliance is
being installed.
This appliance meets the requirements
of IEC 61770 and ATS 5200.105.
All devices used for connecting the
appliance to the mains water supply
must comply with the current
national and local safety regulations
in the country in which the appliance
is being installed.
The machine is only suitable for
connection to a cold water line that
– is directly connected to the fresh
water mains in order to ensure
sufficient circulation and therefore
good water quality.
Avoid connection to a water supply
in which the water might stagnate.
This will affect the taste of drinks
prepared with the coffee machine.
– The machine is constructed to
comply with the relevant DIN
standard and may be connected to
the mains drinking water supply
without a non-return valve if national
regulations permit.
– The water inlet must be able to
withstand the required operating
pressure.
– The water flow pressure needs to be
between 1 and 10 bar (105 and 10
Pa).
– The stainless steel hose supplied is
1.5m long. The hose may not be
lengthened as too much water would
then remain in the hose, adversely
affecting the quality of the coffee.
– National and local hygiene
regulations must be complied with.
– A tap must be provided between the
stainless steel hose and the
household water supply to ensure
that the water supply can be cut off if
necessary.
6
94
The tap should be easily accessible
after the machine has been built in.
Mains water connection
If the stainless steel hose supplied is
damaged, it must only be replaced
with an original Miele replacement
hose, available from Miele or at
www.miele-shop.com (depending on
country). Make sure the hose is
suitable for carrying drinking water.
Fitting the stainless steel hose
to the appliance
Make sure that the stainless steel
hose is not kinked or damaged. The
stainless steel hose must not be
shortened.
Remove the cover cap from the
bottom of the back panel of the
machine.
Take the angled end of the stainless
steel hose and check whether there is
a washer. Fit one, if not.
Screw the stainless steel hose
coupling nut onto the threaded union.
Ensure that all connections are water
tight.
Connection to the water inlet
Before making plumbing
connections, ensure the appliance is
disconnected from the mains
electricity supply.
Connection to the water supply should
be carried out by a qualified plumber
and should incorporate a tap with a
3/4" thread.
Check that the filter/sealing ring is
present. The filter/sealing ring must
be present before connecting the
hose to the tap.
Connect the stainless steel hose to
the tap.
Use the stainless steel hose supplied
with the machine. Old or used hoses
must not be connected to the coffee
machine.
Ensure that it is screwed into position
correctly.
The connection point is subject to
mains water pressure. Turn on the tap
slowly and check for leaks. Correct
the position of the seal and union if
necessary.
You can now continue with the
installation of the coffee machine in its
furniture unit (see "Installation").
95
Electrical connection
Before connecting the appliance to the
mains supply, make sure that the
connection data on the data plate
corresponds to the voltage and
frequency of the household supply. This
data must correspond in order to avoid
the risk of damage to the appliance.
Consult a qualified electrician if in any
doubt.
The necessary connection information
is given on the data plate inside your
appliance.
Danger of injury! All electrical work
should be undertaken by a suitably
qualified and competent person.
Installation, repairs and other work by
unqualified persons could be
dangerous. Miele cannot be held liable
for unauthorised work. Ensure power is
not supplied to the appliance until after
installation or repair work has been
carried out. The appliance is supplied
with a mains connection cable and plug
for connection to AC50Hz, 230V.
in the system can cause the safety
switch off mechanism to be triggered.
This can damage the electronic unit.
The machine must not be used with socalled energy saving plugs either.
These reduce the amount of energy
supplied to the machine causing it to
overheat.
The fuse rating must be at least 16A.
Connection should be made via a fused
plug and suitable switched socket
which is easily accessible after
installation. If the mains socket is not
accessible after the appliance has been
built in, a separator for each terminal
must be present. There must be an allpole contact gap of at least 3mm in the
switch (including switch, fuses and
relays according to EN60335).
Do not connect the machine to an
inverter such as those used with an
autonomous energy source e.g. Solar
power. When switched on, peak loads
96
Building-in and combination options
The appliance is designed to be built into a tall unit.
Installation
It can also be combined with other Miele built-in appliances. If the coffee machine
is to be built in above another appliance, there must be a full-width, closed shelf
between them. Exception: When built in above a warming drawer.
You can connect the warming drawer directly to the coffee machine with a special
connection cable (optional accessory). This enables the warming drawer to be
switched on at the same time as the coffee machine.
Only connect a Miele warming drawer to the coffee machine. You can find out
the suitable warming drawers for this coffee machine by contacting Miele.
97
Installation
Ventilation
Condensate can damage the coffee
machine or the housing unit.
The ventilation gaps given must be
observed.
Do not cover or block the ventilation
gaps.
Dust the ventilation gaps regularly.
Steam which is created when water is
heated up can condense on the interior
and the inside of the front of the coffee
machine.
During installation, ensure there is
sufficient ventilation at the rear of the
appliance so that steam and warm air
are able to escape without hindrance.
The housing unit should be configured
as follows:
– A ventilation gap of at least 40mm
depth must be allowed for behind the
appliance for air to circulate.
– The ventilation cross-sections in the
plinth, housing unit and above the
appliance must amount to at least
200cm2 to ensure that air can
circulate without hindrance.
Top ventilation cross-section
The top ventilation cross-section can be
achieved in various ways:
– Air intake occurs via the plinth at
the bottom of the machine and the air
escapes at the top at the rear of
the housing unit.
98
a
directly above the coffee machine
with a ventilation grille (free air flow
of at least 200cm2)
b
in between the housing unit and the
ceiling
c
through a suspended ceiling.
Installation
Building in the coffee machine
Before installation make sure that
there is no power supply to the
machine. This also applies should it
ever need to be taken out of its
housing unit.
The machine may only be operated
when built-in and in an ambient
temperature range between +10°C
to +38°C.
You will need two Allen keys (size 3
and 5) for installing the machine.
To align the machine front with the
furniture front, ensure that there is a
sealing strip provided all the way
around the building-in niche or around
the coffee machine.
Useful tip: Tip: We recommend
providing a place to sit the coffee
machine which is the same height as
the building-in niche. This will make it
easier to connect the machine to the
electricity supply and the water inlet.
Using the large allen key, unscrew all
four feet out by about 2mm.
The feet can be unscrewed by up to
approx. 10mm.
Connect the appliance to the water
inlet hose (see "Mains water
connection").
If the housing unit niche is not fitted
with a sealing strip, you should fit a
Miele sealing strip to the machine
before installing it. This is fitted from
the back of the machine.
The sealing strip is available to order
from Miele.
Connect the appliance to the
electricity supply.
Take care not to damage the
electrical connection or the plumbing
connection when pushing the coffee
machine into the niche.
Push the coffee machine all the way
into the building-in niche.
Check the height of the coffee
machine to make sure that it is sitting
centrally in the niche and that it is
level. If this is not the case, realign
the machine using the four feet.
99
Installation
The appliance comes with four M5
socket screws to help you align and
secure it in the building-in niche.
Open the appliance door, and
partially tighten the side socket
screws.
Carefully turn the lower socket
screws to centre the machine in the
niche.
Tighten both upper socket screws by
hand to secure the machine in the
unit. Do not overtighten them.
Adjusting the door hinges
If the appliance door becomes difficult
to open or close after installation, you
can adjust the hinges to realign it
(TX20):
Tighten the screw to align it flush
with the furniture front.
Tighten the screw to align the door
horizontally and vertically.
100
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