Operating and installation instructions
Built-in coffee machine
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en – AU, NZM.-Nr. 10 499 950
Packaging material / Disposal of old machine
Disposal of the packing
material
The transport and protective packing
has been selected from materials which
are environmentally friendly for
disposal, and can normally be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Electrical and electronic appliances
often contain materials which, if
handled or disposed of incorrectly,
could be potentially hazardous to
human health and to the environment.
They are, however, essential for the
correct functioning of your appliance.
Therefore, please do not dispose of
your old appliance with your household
waste.
Please dispose of it at your local
community waste collection / recycling
centre.
Ensure that your old appliance presents
no danger to children while being
stored for disposal.
2
Contents
Packaging material / Disposal of old machine .................................................. 2
Warning and Safety instructions.......................................................................... 6
Guide to the appliance ....................................................................................... 17
Building in the coffee machine .............................................................................. 99
Adjusting the door hinges ................................................................................... 100
Copyright and licences ..................................................................................... 101
5
Warning and Safety instructions
This coffee machine conforms to current safety requirements.
Improper use of the appliance can, however, present a risk of both
personal injury and material damage.
To avoid the risk of accidents and damage to the appliance,
please read these instructions carefully before installation and
before using it for the first time. They contain important notes on
the installation, safety, operation and care of the appliance.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
Keep the instructions in a safe place and pass them along to any
future owner.
6
Warning and Safety instructions
Correct application
This appliance is designed for domestic use and for use in similar
environments by guests in hotel or motel rooms, bed & breakfasts
and other typical living quarters. This does not include common/
shared facilities or commercial facilities within hotels, motels or bed
& breakfasts.
The coffee machine is not suitable for outdoor use.
The machine is intended only for the preparation of coffee based
drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is at the owner's risk.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety, and are able to recognise the dangers of misuse.
7
Warning and Safety instructions
Safety with children
Caution! Danger of burning and scalding on the dispensing
spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
Install the coffee machine out of reach of children.
Young children must not be allowed to use this appliance.
Older children may only use the coffee machine unsupervised if
they have been shown how to use it safely and recognise and
understand the consequences of incorrect operation.
Children should be supervised when they are near the coffee
machine. Do not allow them to play with it or to use the controls.
Cleaning may only be carried out by older children under the
supervision of an adult.
Remember that coffee and espresso are not suitable drinks for
children.
Risk of suffocation!
Children may be able to wrap themselves in packing material or pull
it over their heads with the risk of suffocation. Keep children away
from any packing material.
8
Warning and Safety instructions
Technical safety
Repairs and installation work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised
work. Installation work and repairs to electrical appliances must only
be carried out by a Miele approved service technician.
A damaged appliance is dangerous. Check it for any visible
damage. Never install or attempt to use a damaged appliance.
Before connecting the appliance to the mains supply, make sure
that the rating on the data plate corresponds to the voltage and
frequency of the household supply. This data must correspond in
order to avoid the risk of damage to the appliance. Consult a
qualified electrician if in any doubt.
The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system. It is most important that this basic safety requirement is
present and tested regularly and, where there is any doubt, the
household wiring system should be inspected by a qualified
electrician.
Reliable and safe operation of the coffee machine can only be
guaranteed if it is connected to the mains electrical supply.
Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These do not guarantee
the safety of the appliance (e.g. danger of overheating).
This appliance must not be installed and operated in mobile
installations (e.g. on a ship).
For safety reasons, this appliance may only be used when it has
been built in.
If the coffee machine is to be built in above another appliance,
there must be a full-width, closed shelf between them (except in
combination with a built-in plate warmer).
9
Warning and Safety instructions
The second electrical connection socket on the back of the
machine may only be used for connecting a Miele
EGW4000-14,-29, EGW5000-14 plate warming drawer or an
ESW6x14, ESW6x29 food warming drawer.
Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
Do not cover or block the ventilation gaps.
This would prevent adequate ventilation. Condensation can damage
the coffee machine or the furniture housing unit.
Ensure that there is sufficient ventilation around the coffee
machine. Otherwise condensate may form and the appliance or the
furniture unit may be damaged. The ventilation cut-out area in the
furniture unit and the space underneath the ceiling must amount to
at least 200
cm2.
If the coffee machine is installed behind a kitchen furniture door, it
may only be used with the furniture door open. This will prevent the
formation of heat and humidity and subsequent damage to the
appliance and/or furniture unit. Do not close the furniture door while
the coffee machine is in use. Ensure the coffee machine has cooled
down completely before closing the furniture door.
Repairs may only be carried out by a Miele authorised service
technician. Repairs by unqualified persons can cause considerable
danger to the user.
Before any repair work is carried out, the appliance must be
completely disconnected from the electricity supply.
The appliance is only completely isolated from the electricity supply
when:
– the mains fuse is disconnected, or
– it is switched off at the circuit breaker, or
10
Warning and Safety instructions
– the mains connection cable is disconnected from the power
supply.
Pull the plug, not the cord, to disconnect the appliance from the
power supply.
The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
Faulty components must only be replaced by genuine Miele
Original spare parts. The manufacturer can only guarantee the safety
of the appliance when Miele replacement parts are used.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
Use only Miele Original spare parts. If spare parts or accessories
from other manufacturers are used, the warranty will be invalidated,
and Miele cannot accept liability.
11
Warning and Safety instructions
Mains water connection
Do not connect the coffee machine to a warm water connection.
The non-return valve must be easily accessible when the coffee
machine is built in.
The protective sleeve of the water inlet hose must not be
damaged or become kinked. This will cause it to leak.
The integrated Waterproof System offers protection from water
damage, provided the following conditions are met:
– The machine is correctly installed (connected to the electricity
supply) and plumbed in.
– The machine is properly maintained and parts are replaced where
it can be seen that this is necessary.
– The tap has been turned off when the appliance is not going to be
used for a longer period of time (e.g. during holidays).
12
Warning and Safety instructions
Correct use
The dispensing spouts present a danger of burning or
scalding.
The liquids and steam dispensed are very hot.
Please note:
– Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
– Heating surfaces have residual heat after use. Do not touch hot
components.
– Hot liquid or steam could spatter from the nozzles. Ensure that
the central spout is clean and fitted correctly.
– Water in the drip tray can also be very hot. Take care when
emptying it.
Never look directly at the lighting or use optical instruments to
look at it.
Please note the following regarding water:
– When using the water container: Fill the water container only with
fresh, cold tap water. Hot or warm water or other liquids could
damage the coffee machine.
– Change the water every day to prevent a build-up of bacteria.
When using a mains water connection: Empty the water container
once a day.
– Do not use mineral water. Mineral water will cause serious
limescale deposits to build up in your machine and damage it.
– Do not use water from reverse osmosis units. The machine could
be damaged.
Only fill the bean container with roasted espresso/coffee beans.
Do not fill the bean container with coffee beans which have been
treated with additives or with ground coffee.
Do not fill the bean container with any type of liquid.
13
Warning and Safety instructions
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain a certain amount of residual moisture.
These can damage the coffee machine grinder as soon as grinding
begins.
Do not use coffee beans which have been treated with caramel,
sugar or other substances. Sugar will damage the coffee machine.
Only add ground coffee or cleaning tablets to the ground coffee
chute.
Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
If using cow's milk, only use pasteurised milk to prevent a build-
up of bacteria in the appliance.
Do not place any alcohol mixtures which are alight underneath the
central spout. The flames could ignite plastic components and cause
them to melt.
Do not swing from or hang anything on the appliance door when it
is open as this could damage the hinges on the coffee machine.
The seal on the central spout connector is lubricated with silicone
grease. Try to avoid getting this grease on your clothing when
removing and inserting containers or other components.
The machine must not be used for cleaning objects.
14
Warning and Safety instructions
Cleaning and care
It is important to switch off the coffee machine before any
cleaning or maintenance.
Clean the coffee machine and the milk flask before using for the
first time (see "Cleaning and care").
All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
Do not clean the machine with a steam cleaner or immerse it in
water as this will damage the machine. Steam or water could reach
the electrical components and cause a short circuit.
Avoid spillage on appliance connectors.
Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agent or the use of descaling agent which is not of the appropriate
concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
15
Warning and Safety instructions
The following applies to appliances with stainless steel
surfaces:
Do not adhere stickers, adhesive tape or any other adhesive
materials to stainless steel surfaces. The coating on the stainless
steel surfaces will become damaged and lose its protective
properties against soiling.
Stainless steel scratches very easily and even magnets can cause
damage to the surface.
16
Exterior view
Guide to the appliance
a
On/Off sensor
b
Touch display
c
"Back" sensor
d
Door handle
e
Steam and hot water spout
f
Drip tray cover
g
Automatic height-adjustable central spout with lighting
h
Milk flask with lid
17
Guide to the appliance
Interior view
i
Ground coffee chute cover
j
Brew unit
k
Ground coffee chute
l
Slide control for the grinder setting
m
Coffee bean container
n
Water container with inlet device in the lid
o
Drip tray with grid
p
Waste container
q
Drip tray inside machine door
r
Central spout connector
s
Service flap
18
Accessories
These products and other useful
accessories can be ordered via the
Miele webshop or directly from Miele
(see back cover for contact details).
Accessories supplied
– Measuring spoon
For ground coffee
– Milk flask with lid
For storing milk and preparing drinks
with milk
– Compact lid
For storing the milk flask in the
refrigerator
– Cleaning agent for milk pipework
For cleaning the milk system (starter
set)
– 2 cleaning containers (large and
small)
For cleaning and maintenance of the
machine
– Descaling tablets
For descaling the water pipework
(starter set)
Optional accessories
Miele also offers a range of optional
accessories, as well as cleaning and
conditioning products for your coffee
machine.
– Original Miele all purpose
microfibre cloth
For removing finger marks and light
soiling
– Milk flask with lid
For storing milk and preparing drinks
with milk
– Cleaning agent for milk pipework
For cleaning the milk system
– Descaling tablets
For descaling the water pipework
– Cleaning tablets
For degreasing the brew unit
– Silicone grease
For lubricating the seal on the central
spout connector
– Test strips
For determining the water hardness
level
– Silicone grease
For lubricating the seal on the central
spout connector
– Cleaning brush
For cleaning the milk pipework
– Central spout connector cap
Spare part
– Milk pipework elbow connector
Spare part
19
Operating principles
Espresso
Coffee
Long coffee
Cappuccino
Latte macchiato
EditUser profiles
DrinksMain menu
Touch display
The display can be scratched by pointed or sharp objects, e.g. pens.
Only touch the touch display with your fingertips.
Touching the display with your finger creates a tiny charge which releases an
electrical impulse. This impulse is recognised by the touch display. The touch
display does not react if you touch it with an object.
If your fingers are cold, the Touch display may not react.
The touch display is divided into three sections:
The top row shows you where you are, with the menu you are in highlighted in
white. Open the menu you want by touching the menu name. The time of day is
shown in the top right-hand corner.
The middle row shows the current menu and options. You can scroll to the right or
left by swiping your finger across the display to the right or left.
The and arrow sensors at the bottom of the screen are used for scrolling to
the left or right.
The number of small squares between the arrows indicates the number of pages
available and your position within the current menu.
20
Operating principles
Operating actions
Each time you touch a possible option the relevant field lights up orange.
Selecting or calling up a menu
Touch the field you want with your finger.
Scrolling through menus
You can scroll to the right or the left. Some options allow you to scroll up and
down too.
Swipe the screen, i.e. place your finger on the Touch display and swipe it in the
direction you want.
Or:
Using your finger, touch the and arrows to scroll to the left or right.
Exiting a menu ("Back" sensor)
Touch to return to the previous screen.
All selected entries which have not been confirmed with OK will not be saved.
Touching the sensor three times in succession will take you to the drinks menu.
Touching the sensor in the User profiles menu will take you step by step back to
the beginning.
Entering numbers
You can enter numbers by scrolling through and touching the roller, or by using the
numerical keypad.
The altered setting will only be saved once the roller appears grey again.
Touch .
21
Operating principles
The numerical keypad will appear.
Touch the numbers you want.
Once you have entered an accepted value, OK will light up green.
Touch OK.
Entering letters
You can enter names for your own User programmes or drinks using a keyboard.
Try to use short, concise names.
Touch the letters or characters you want.
Touch Save.
22
Operating principles
Help
Helpful information is available when maintenance programmes are selected. Help
will appear in the bottom row.
To display information in text and pictures,
touch Help.
To return to the maintenance programme,
touch Close.
23
Operating principles
Symbols in the display
The following symbols may also appear in the display in addition to the text and
drinks symbols:
SymbolExplanation
Some settings, e.g. display brightness and buzzer/keypad
volume, are selected using a bar chart.
This symbol indicates that there is additional information
and advice about using the coffee machine.
Select OK to confirm the information.
The system lock is activated (see "Settings – Locking the
coffee machine (System lock)"): The coffee machine
cannot be operated.
The timer is activated for Switch on at (see "Settings –
Timer"). The symbol and the desired switching on time
appear in the display 23:59 hours before the coffee machine
is due to switch on, as long as On or Night dimming is
selected for the time display.
This symbol appears during the Clean the milk pipework
maintenance programme.
(The symbol is also found on the water container: fill up to
this mark).
24
This appears while the appliance is being descaled.
(This symbol can also be found on the water container: fill
up to this mark).
Using for the first time
Before using the coffee machine for
the first time, please read these
instructions and make yourself
familiar with the appliance and its
controls.
Before using for the first time
Install the coffee machine and
connect it to the electricity supply
(see "Electrical connection" and
"Installation").
Remove any protective foil from the
front of the machine.
Clean the appliance thoroughly
before filling it with water and coffee
beans (see "Cleaning and care").
Switching on for the first time
When the coffee machine is switched
on for the first time, you will be asked to
set the following settings:
– Language and country
– Date
– Time of day
– Display (time display)
Touch the On/Off sensor.
"Miele - Willkommen" appears briefly in
the display.
Setting the language
Select the language and then
touchOK.
Select the country and then
touchOK.
The setting is now saved.
Setting the date
Enter the current date and touchOK.
The setting is now saved.
Setting the time of day
Enter the current time of day and
touchOK.
The setting is now saved.
Display
You can choose one of the following
options:
– On: The time and date are always
visible in the display when the
appliance is switched off.
– Off: The display is dark when the
machine is switched off.
– Night dimming: The date and the time
are only displayed between the hours
of 5:00 and 23:00.
Touch the option you want and
thenOK.
Depending on the setting selected, the
coffee machine may use more energy.
A message will appear in the display
to inform you of this.
25
Using for the first time
Selecting the water supply (Mains
water)
The coffee machine is intended to be
plumbed into the mains water supply.
You can select one of the following
options:
– On: The water container will be filled
automatically via the mains water
supply.
– Off: The water container must be
filled manually. A message to this
effect will appear in the display.
Select the water supply option you
want and touchOK.
The setting is now saved.
The coffee machine is now successfully
set up for use.
Fill the water container with fresh,
cold tap water.
Water hardness
The water hardness level indicates how
much calcium is dissolved in the water.
The higher the calcium content, the
harder the water, and the harder the
water, the more often the coffee
machine will need to be descaled.
The coffee machine measures the
amount of water and steam used.
Depending on the level of water
hardness set, more or fewer drinks can
be dispensed before the appliance
needs to be descaled.
Programme the coffee machine to the
water hardness level of your area so
that it functions correctly and does not
get damaged. At the correct time a
prompt will then appear in the display
to descale the appliance.
The machine has four programmable
levels:
Water hardnessWater
0 - 8.4 °dH
(0 -1.5 mmol/l)
8.4 - 14 °dH
(1.5 - 2.5 mmol/l)
14 - 21 °dH
(2.5 - 3.7mmol/l)
> 21°dH
(> 3.7mmol/l)
hardness
level in
your area
SoftSoft 1
MediumMedium 2
HardHard 3
HardVery hard 4
Setting (water
hardness
level)
26
The machine is programmed ex-works
to hardness level 3.
Measuring water hardness
You can measure the water hardness
yourself using the enclosed test strip.
Alternatively, your local water authority
will be able to tell you the hardness of
water in your area.
Dip the test strip in your drinking
water for approximatelyonesecond,
then shake off any excess water. The
result will be evident after about
aminute.
Using for the first time
Setting the water hardness level
Touch Settings.
Swipe the display until Water hardness
appears and touch this option.
Select the hardness level you want
and thenOK.
The setting is now saved.
27
Filling the water container
Change the water every day to
prevent a build-up of bacteria.
If the coffee machine is connected to a
plumbed water supply and this setting
is selected, the water container fills
automatically when the machine is
switched on.
The inlet device in the lid ensures that
water flows into the water container
quietly.
If the coffee machine has not been
used to make any drinks for a long
time, there will be water left in the
inlet hose.
This can impair the taste of the
coffee.
Discard the first full container of
water.
You can also fill the container manually
if you are not using the plumbed in
water supply (see "Settings - Mains
water connection")
If filling the water container manually:
Only use fresh, cold tap water.
Hot or warm water or other liquids
can damage the coffee machine.
Do not use mineral water. Mineral
water will cause serious limescale
deposits to build up in your machine
and damage it.
Open the appliance door.
Pull the water container out to
remove it.
Remove the lid and fill the water
container with fresh, cold tap water
up to the "max." marker.
Push the water container into the
machine until it clicks into place.
If the water container is a little high or
not pushed in all the way, check
whether the surface that the water
container sits on is dirty. If the water
container is not sitting correctly, the
drainage valve will not be sealed.
Clean the surface if necessary.
28
Filling the coffee bean container
Fill the coffee bean container with
roasted coffee or espresso beans if you
want to use freshly ground coffee beans
for each cup of espresso or coffee.
Alternatively, you can make coffee or
espresso with ready ground coffee (see
"Making coffee or espresso using ready
ground coffee").
Important! Risk of damage to the
grinder.
Only put roasted coffee or espresso
beans in the container. Anything
else, including ground coffee, will
damage the grinder.
Do not fill the bean container with
any type of liquid.
Important! Sugar damages the coffee
machine.
Do not use coffee beans that have
been treated with sugar, caramel, or
other substances and do not put
liquids containing sugar in the coffee
bean container.
Do not use green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans.
Green coffee beans are very hard
and still contain a certain amount of
residual moisture. These can
damage the coffee machine grinder
as soon as grinding begins.
Useful tip: You can use a nut or seed
grinder to grind green coffee beans.
These types of grinder generally have a
rotating stainless steel blade. You can
then add the ground green coffee
portion by portion to the ground coffee
chute and make the desired coffee
drink (see "Making drinks with ready
ground coffee").
Pull out the coffee bean container.
Push back the lid and fill the
container with coffee beans.
Slide the lid back into place.
Push the coffee bean container back
into the coffee machine and close the
appliance door.
29
Switching the coffee machine on and off
Switching on
When the coffee machine is switched
on, it heats up and rinses the pipework.
This not only cleans the pipework, but
also warms it before coffee is prepared.
If the coffee machine still has an
operating temperature which is higher
than 60°C, rinsing will not take place.
Touch the On/Off sensor.
The appliance will begin rinsing after
the heating-up phase. Hot water will
come out of the central spout.
You can now prepare drinks.
Useful tip: Tip: If you do not want the
water from the rinsing process to flow
into the drip tray, place a suitable
container (e.g. the small cleaning
container) underneath the central spout
before preparing the first coffee of the
day.
Switching off
Touch the On/Off sensor.
If coffee has been dispensed, the coffee
machine will rinse the coffee pipework
automatically before switching off.
Switching off for longer
periods of time
If the coffee machine is not going to be
used for a longer period of time, e.g.
whilst on holiday:
Empty the drip tray, the waste
container and the water container.
30
Clean all components thoroughly,
including the brew unit, the central
spout connector and the small drip
tray located inside the door.
Switch off the appliance.
If the appliance door is to be left
open for a long time, it is advisable
to switch off at the wall or the fuse to
save energy.
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