Miele Complete C2 Limited Edition Operating and Installation Instructions
en Operating Instructions Vacuum Cleaner
fr Instructions d'utilisation Aspirateur
SFAE0
HS11
M.-Nr. 10 106 230
en-US ................................................................................................................. 5
fr-CA ................................................................................................................... 28
2
Only Miele FilterBags, filters and accessories with
the "Original Miele" logo can be used with this
vacuum. Only then can the suction power of the
vacuum cleaner reach its optimum potential creating
the best possible cleaning results.
USE OF NON-MIELE COMPONENTS MAY VOID
THE WARRANTY.
,
The use of FilterBags made of paper or a similar
material, or FilterBags with a cardboard retaining
plate can lead to serious damage to the vacuum
cleaner and may void the warranty, just as with the
use of FilterBags without the "Original Miele" logo.
The "Original Miele" Logo will appear on the
packaging or directly on the FilterBag.
Purchasing new FilterBags and filters
Original Miele FilterBags and filters can be purchased
from an authorized Miele vacuum dealer or by visiting the
Miele store at www.mieleusa.com.
3
en-US - Contents
IMPORTANT SAFETY INSTRUCTIONS................................................................. 5
Appliance description.......................................................................................... 10
Caring for the environment................................................................................. 12
References to illustrations.................................................................................. 13
Preparing for use ................................................................................................. 13
Using the accessories supplied ......................................................................... 15
Use ........................................................................................................................ 15
Parking, transport and storage........................................................................... 17
Maintenance......................................................................................................... 17
Purchasing new FilterBags and filters.................................................................... 17
Ordering the correct FilterBags and filters............................................................. 18
When to change the FilterBag .............................................................................. 18
How the FilterBag change indicator works............................................................ 18
Replacing the FilterBag ......................................................................................... 18
When to change the dust compartment filter ........................................................ 19
Changing the dust compartment filter .................................................................. 19
When to replace the exhaust filter? ....................................................................... 19
Replacing the AirClean exhaust filter .................................................................... 19
Replacing the Active AirClean 50 and HEPA AirClean 50 exhaust filters ............. 20
Replacing one type of exhaust filter with another.................................................. 20
When changing the filter, please note:................................................................... 20
When to change the thread catchers?................................................................... 20
Replacing the thread catchers .............................................................................. 20
Cleaning the roller on the floor brush AllTeQ ......................................................... 21
Cleaning and care................................................................................................ 21
Frequently asked questions................................................................................ 22
After sales service ............................................................................................... 23
Warranty conditions............................................................................................. 23
Optional accessories........................................................................................... 23
Limited Warranty - Vacuum Cleaners ................................................................ 25
4
en-US - IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS AP‐
PLIANCE
This vacuum cleaner complies with current safety re‐
quirements. Inappropriate use can, however, lead to per‐
sonal injury and damage to property.
To avoid the risk of accidents and damage to the vac‐
uum cleaner, please read these instructions carefully be‐
fore using it for the first time. They contain important in‐
formation on its safety, operation and maintenance.
Keep these operating instructions in a safe place and
pass them on to any future user.
Always disconnect the vacuum cleaner from the power
supply when you have finished using it, before changing
over accessories, as well as for maintenance work and
cleaning. Turn the vacuum cleaner off and unplug it.
Correct use
This vacuum cleaner is intended for cleaning flooring in
domestic households and similar residential environments.
This vacuum cleaner can be used for all normal cleaning
of carpets, rugs and hard flooring.
This vacuum cleaner is not intended for outdoor use.
The vacuum cleaner must only be used to vacuum dry
floor surfaces. Do not use on people and animals. Any oth‐
er usage, modification or alteration is not supported by the
manufacturer and could be dangerous.
5
en-US - IMPORTANT SAFETY INSTRUCTIONS
Persons which lack physical, sensory or mental abilities
or experience with the machine should not use it without
supervision or instruction by a responsible person.
Safety with children
Children must be kept away from the vacuum cleaner
unless they are constantly supervised.
Please supervise children in the vicinity of the vacuum
cleaner and do not let them play with it.
WARNING
To reduce the risk of fire, electric shock or injury:
Check the voltage rating of the vacuum cleaner before
connecting the power cord to an electrical outlet. Your
power source should correspond with the voltage rating
plate located on the underside of the vacuum. Use only
household AC outlets. Never use DC power sources. If you
are not sure of your home’s voltage supply, consult a
qualified electrician. Connecting the vacuum cleaner to a
higher voltage than indicated in these instructions may re‐
sult in damage to the vacuum cleaner or injury.
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other.) This
plug will fit in a polarized outlet only one way. If the plug
does not fit fully in the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician to install the
proper outlet. Do not alter the plug in any way.
6
en-US - IMPORTANT SAFETY INSTRUCTIONS
Technical safety
Before using the vacuum cleaner and its accessories,
check for any visible signs of damage. Do not use a dam‐
aged appliance.
Ensure that the connection data on the data plate of the
vacuum cleaner (voltage and frequency) match the house‐
hold electrical supply.
The electrical outlet must be fitted with a 15 A fuse.
Reliable and safe operation of this vacuum cleaner can
only be assured if it has been connected to the electricity
supply.
While the vacuum cleaner is under warranty, repairs
should only be performed by a Miele-authorized service
technician. Otherwise the warranty will be void.
Do not pull or carry the vacuum cleaner by the power
cord, and be careful not to damage the cord when with‐
drawing the plug from the socket. Keep the cord away
from sharp edges and do not let it get pinched, for exam‐
ple, under a door. Avoid running the vacuum cleaner over
the cord. This could damage the cord, plug or socket. The
appliance must not be used if any of these have suffered
damage.
Do not use the vacuum cleaner if the cord is damaged.
If the cord is damaged it must be replaced together with a
complete cord reel. For safety reasons this work must be
done by Miele Service or a Miele-authorized service tech‐
nician.
7
en-US - IMPORTANT SAFETY INSTRUCTIONS
When vacuuming fine dust, e.g., sawdust, sand, plaster,
flour, talcum powder, etc., electrostatic charges build up
naturally. Under certain conditions these charges will be
released. To avoid the unpleasant effects of these dis‐
charges, a metal inlay has been incorporated into the un‐
derside of the handle. Please make sure that you keep
your hand in constant contact with this metal strip during
vacuuming.
Do not let the vacuum cleaner get wet. Clean only with a
dry cloth or slightly damp cloth when disconnected from
the mains supply.
Repairs should only be carried out by a Miele-author‐
ized service technician. Repairs and other work by unqua‐
lified persons can cause considerable danger to users.
Proper use
To avoid the risk of damage, do not use the vacuum
cleaner without the FilterBag, dust compartment filter and
exhaust filter in place.
The dust compartment cover will not close without a Fil‐
terBag inserted. Do not force it.
Do not vacuum up anything which has been burning or
is still glowing, e.g., cigarettes, ashes or hot ash, whether
glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water,
liquid or damp dirt. Wait until any freshly cleaned or sham‐
pooed rugs or carpets are completely dry before attempt‐
ing to vacuum.
8
en-US - IMPORTANT SAFETY INSTRUCTIONS
Do not use the vacuum cleaner to vacuum toner dust.
Toner, such as that used in printers and photocopiers, can
conduct electricity.
Do not vacuum up any inflammable or combustible liq‐
uids or gases and do not vacuum in areas where such
substances are stored.
Floor attachments, accessories and wands must not be
used at head level.
Accessories
To avoid the risk of injury when vacuuming with a Miele
turbobrush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle,
i.e., without an accessory attached, as the rim could get
damaged and you could hurt yourself on sharp edges.
Only use genuine FilterBags, filters and accessories with
the "Original Miele" logo on them. Otherwise the manufac‐
turer cannot guarantee the safety of the product.
SAVE THESE INSTRUCTIONS
9
en-US - Appliance description
The illustration shows the maximum number of features available
ONLY MIELE FILTERBAGS, FILTERS AND ACCESSORIES WITH THE "ORIGINAL
MIELE" LOGO CAN BE USED WITH THIS VACUUM CLEANER. USE OF NON-MIELE
COMPONENTS MAY VOID THE WARRANTY.
10
en-US - Appliance description
a
Handpiece
b
Air inlet valve
c
Release buttons
d
Telescopic wand
e
Telescopic wand release button
f
Hose connection socket
g
Release buttons for the dust compartment cover
h
Dust compartment filter
i
Original Miele FilterBag
j
Floor brush *
k
Carrying handle
l
Park system for storage (on both sides of the vacuum cleaner)
m
Exhaust filter *
n
Automatic cord rewind switch
o
Power cord
p
Suction power selector
q
Park system
r
On/Off foot switch
s
Release button for accessories compartment
t
FilterBag change indicator
Features marked * depend on model and may vary or not be available on your
vacuum cleaner.
11
en-US - Caring for the environment
Disposal of packing material
The packaging is designed to protect
against transportation damage. The
packaging materials used are selected
from materials which are environmen‐
tally friendly for disposal and should be
recycled.
Recycling the packaging reduces the
use of raw materials in the manufactur‐
ing process and also reduces the
amount of waste in landfill sites.Make
sure the packaging is disposed of in the
proper manner for your area.
Disposing of the FilterBags
and filters
Filterbags and filters are made from en‐
vironmentally friendly materials, and
can be disposed of with the normal
household waste, as long as they have
been used exclusively for general
household dust.
Disposal of your old appliance
Before disposing of your old appliance
remove the FilterBag and filters and
dispose of them with your household
waste.
Old appliances may contain materials
that can be recycled. Please contact
your local recycling authority about the
possibility of recycling these materials.
You can obtain information on this mat‐
ter from your dealer, if necessary.
Please be sure that your old appliance
does not pose a danger to children
while being stored for disposal.
12
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References to illustrations
The illustrations referred to in the text
are shown on the fold-out pages at
the end of these Operating Instruc‐
tions.
Preparing for use
Attaching the suction hose (Fig. 01)
Insert the hose connector into the
suction socket on the vacuum clean‐
er until it clicks into position. To do
this, line up the guides on the two
pieces.
Disconnecting the suction hose
(Fig. 02)
Press the release buttons at the side
of the hose connector, and lift the
hose from the socket.
Connecting the suction hose to the
handle (Fig. 03)
Insert the suction hose into the han‐
dle until it clicks into position.
Adjusting the telescopic wand
(Fig. 05)
One part of the telescopic wand is
packed inside the other and can be ad‐
justed to suit your height for comforta‐
ble vacuum cleaning.
Press the release button to release
the wands and adjust to the required
height.
Adjusting the standard floor brush
(Fig. 06)
Push the wand into the floorbrush
and turn it clockwise or counterclockwise until it clicks into position.
To detach the floor brush from the
suction wand, press the release but‐
ton.
Connecting the handle to the wand
(Fig. 04)
Insert the handle into the wand until it
clicks into position. To do this, line up
the guides on the two pieces.
To release the handle from the wand,
press the release button and pull the
handle out of the wand, twisting it
slightly as you do so.
13
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Adjusting the floor brush AirTeQ
(Fig. 07, 08, + 09)
This vacuum cleaner can be used for all
normal cleaning of carpets, rugs and
hard flooring.
Miele offer a range of other floor tools,
brushes and accessories for other
types of flooring and special require‐
ments
(see "Optional accessories").
Please observe the flooring manu‐
facturer's cleaning and care instruc‐
tions.
Vacuum carpets and rugs with the
brush retracted:
Press the foot switch .
Clean hard flooring which is not sus‐
ceptible to scratching, as well as floor‐
ing with gaps or deep crevices in it with
the brush protruding:
Press the foot switch .
Floor brush AirTeQ (Fig. 09)
If the suction power of the floor
brush AirTeQ seems too high, reduce
the suction until the floor brush is
easier to maneuver (see "Use - Reg‐
ulating the suction power").
Activating the exhaust filter change
indicator
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters (Fig.
10):
a AirClean
b Active AirClean 50 (black)
c HEPA AirClean 50 (white)
If your vacuum cleaner is fitted with fil‐
ter b or c, you need to activate the ex‐
haust filter change indicator.
Lift the release button for the dust
compartment lid and raise the lid until
it engages (Fig. 11).
Remove the indicator strips (Fig. 12).
Press the exhaust filter change indi‐
cator (Fig. 13).
After approx. 10 - 15 seconds, a thin
red stripe will appear in the left hand
side of the display (Fig. 14).
Close the dust compartment lid se‐
curely, making sure it clicks into posi‐
tion. Take care not to trap the Filter‐
Bag when doing so.
Function of the exhaust filter change
indicator
The exhaust filter change indicator
shows the remaining functional life of
the exhaust filter. After approx. 50 oper‐
ating hours, or approx. one year of
average use, the display will be com‐
pletely filled with red (Fig. 15).
14
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Using the accessories sup‐
plied (Fig. 16)
Crevice nozzle
Dusting brush
Upholstery nozzle
Opening the accessories compart‐
ment (Fig. 17)
Press the release button on the ac‐
cessories compartment lid.
The accessories compartment will then
open.
Take out the accessory you require.
Press down firmly on the lid to close
it.
Floor brush (Fig. 18)
For general use and also for vacuuming
the stairs.
For safety reasons when vac‐
uuming stairs, it is best to start at the
bottom of the stairs and move up‐
wards.
Use
Power cord
Unwind the cord completely to
aid the vacuum in dissipating heat.
Do not pull or carry by the cord, use
the cord as a handle, close a door
on the cord, or pull the cord around
sharp edges or corners. Do not run
the appliance over the cord. Keep
the cord away from heated surfaces.
Do not unplug by pulling the cord. To
unplug grasp the plug, not the cord.
This appliance is equipped with a
power cord reel. Hold the plug when
rewinding onto cord reel. Do not al‐
low plug to whip when rewinding.
Unwind the power cord (Fig. 19)
Pull the power cord out to the re‐
quired length (max. cable length ap‐
prox. 21' (6.5 m)).
Insert the plug into the electrical out‐
let.
If vacuuming for longer than 30
minutes, the power cord must be
pulled out all the way Otherwise
there is a danger of overheating and
damage.
Rewinding the power cord (Fig. 20)
Turn off at the wall socket and un‐
plug.
Press the rewind foot control. The
cord will rewind automatically.
Turning the vacuum cleaner on and
off (Fig. 21)
Press the On/Off foot control .
15
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Regulating the suction power
(Fig. 22)
The suction power can be regulated to
suit the type of flooring being cleaned.
Reducing the suction power reduces
the amount of effort required to maneu‐
ver the floor brush.
The vacuum cleaner has symbols on
the controls which indicate the type of
use the settings are suitable for.
Curtains, fabric
Upholstery, cushions
Deep pile carpets, rugs and run‐
ners
Energy-saving vacuuming. This
setting is also very quiet
Low pile carpet and rugs
Hard flooring and heavily soiled
carpets and rugs
When using the AirTeQ floor brush, if
the suction seems too high, reduce
the suction until the floor brush is
easier to maneuver.
Turn the suction power selector man‐
ually to the suction power setting you
require.
Opening the air inlet valve (Fig. 23)
It is easy to reduce the suction power
for a short time, e.g., to prevent rugs or
other objects being sucked into the
vacuum cleaner.
Open the air inlet valve on the handle
far enough to reduce the suction
power.
This reduces the suction on the respec‐
tive nozzle used.
During vacuuming
When vacuuming, pull the vacuum
cleaner behind you on its wheels. You
can stand it upright for vacuuming
stairs and curtains, etc.
When vacuuming fine dust, e.g.,
sawdust, sand, plaster, flour, talcum
powder, etc., electrostatic charges
build up naturally. Under certain con‐
ditions these charges will be re‐
leased. To avoid the unpleasant ef‐
fects of these discharges, a metal in‐
lay has been incorporated into the
underside of the handle. Please
make sure that you keep your hand
in constant contact with this metal
strip during vacuuming. (Fig. 24)
16
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Parking, transport and storage
Park system for pauses during vac‐
uuming (Fig. 25)
The park system allows you to conven‐
iently park the suction wand and floor
brush during pauses.
Slot the floor brush into the parking
attachment at the back of the vac‐
uum cleaner.
If your vacuum cleaner is on a slop‐
ing surface, e.g., a ramp, retract the
telescopic wand fully.
Park system for storage (Fig. 26)
Always unplug the vacuum
cleaner from the electrical supply
when you have finished using it.
Stand the vacuum cleaner upright.
Retract the telescopic wand fully so
that the vacuum cleaner takes up less
room for storage.
Insert the floor brush downwards into
one of the slots on the sides of the
vacuum cleaner.
This makes the vacuum cleaner easier
to carry or store.
Maintenance
Always disconnect the vacuum
cleaner from the electrical supply for
maintenance work. Unplug it from
the wall socket.
The Miele filtration system consists of
three filters:
– FilterBag
– Dust compartment filter
– Exhaust filter
These will need to be replaced from
time to time to ensure that your vacuum
cleaner performs efficiently.
Only use genuine FilterBags, filters
and accessories with the "Original
Miele" logo on them. This will ensure
that the suction power of the vac‐
uum cleaner is maintained, giving the
best possible cleaning results.
The use of dustbags made from
paper or paper-based materials, or
dustbags with a cardboard collar, or
dustbags that do not carry the "Orig‐
inal Miele" logo, can seriously dam‐
age the vacuum cleaner and invalid‐
ate the warranty.
Purchasing new FilterBags and filters
Original Miele FilterBags and filters can
be ordered from Miele, your Miele deal‐
er or online at:
17
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Ordering the correct FilterBags and
filters
Only use original Miele G/N FilterBags
with a blue collar and original Miele fil‐
ters. These are identified by the "Origi‐
nal Miele" logo on the packaging or di‐
rectly on the FilterBag.
An AirClean filter and a dust compart‐
ment filter are supplied with every
packet of Miele FilterBags.
These can also be purchased separate‐
ly from your Miele Dealer, from Miele or
from the online shop. Please quote the
model number of your vacuum cleaner
when ordering to make sure you get the
correct filter.
When to change the FilterBag
(Fig. 27)
Change the FilterBag when the color
marker in the FilterBag change indicator
turns red, or sooner if it is no longer ef‐
fective (see possible reasons for this
below).
Miele FilterBags are disposable and
designed for single use only. Dis‐
pose of the FilterBag when full. Do
not attempt to reuse. Blocked pores
in used FilterBags will reduce the
suction power of the vacuum clean‐
er.
Checking the FilterBag change indi‐
cator
Attach the standard floor brush to the
wand.
Turn the vacuum cleaner on using the
On/Off foot switch and set the
suction power selector to the highest
power setting.
Lift the floor brush off the floor a little.
How the FilterBag change indicator
works
The FilterBag change indicator is set for
normal household dust. This generally
contains a mixture of dust, hair,
threads, carpet lint, grit, etc.
However, if the cleaner has been used
to vacuum up fine dust, such as plaster,
brick dust, cement or flour, the pores of
the FilterBag will become blocked very
quickly.
This affects the air permeability of the
bag, and the marker will indicate that
the bag is "full" even when it is not. If
this happens you must still change the
FilterBag because suction power will be
greatly reduced by blocked pores in the
FilterBag.
If, on the other hand, a large amount of
hair and carpet lint which typically con‐
tains a lot of air is vacuumed up, the in‐
dicator may fail to react even though
the bag is full. You should still change
it. Both these extremes can occur.
Replacing the FilterBag (Fig. 28 + 29)
Lift the release button for the dust
compartment lid and raise the lid until
it engages (Fig. 11).
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