Operating Instructions
Canister Vacuum Cleaner
HS11
en-US
M.-Nr. 10 847 181
Only Miele FilterBags, filters and accessories with
the "Original Miele" logo can be used with this
vacuum. Only then can the suction power of the
vacuum cleaner reach its optimum potential creating
the best possible cleaning results.
USE OF NON-MIELE COMPONENTS MAY VOID
THE WARRANTY.
,
The use of FilterBags made of paper or a similar
material, or FilterBags with a cardboard retaining
plate can lead to serious damage to the vacuum
cleaner and may void the warranty, just as with the
use of FilterBags without the "Original Miele" logo.
The "Original Miele" Logo will appear on the
packaging or directly on the FilterBag.
Purchasing new FilterBags and filters
Original Miele FilterBags and filters can be purchased
from an authorized Miele vacuum dealer or by visiting the
Miele store at www.mieleusa.com.
2
Contents
IMPORTANT SAFETY INSTRUCTIONS ................................................................4
Appliance description ........................................................................................... 8
Caring for the environment ................................................................................ 10
Preparing for use................................................................................................. 11
Use........................................................................................................................ 15
Parking, transport and storage .......................................................................... 17
Maintenance ........................................................................................................18
Purchasing new FilterBags and filters................................................................... 18
Ordering the correct FilterBags and filters ............................................................ 18
When to change the FilterBag............................................................................... 19
How the FilterBag change indicator works ........................................................... 19
How to replace the FilterBag................................................................................. 20
When to change the motor protection filter........................................................... 21
How to change the motor protection filter ............................................................ 21
When to replace the exhaust filter......................................................................... 21
How to replace the AirClean exhaust filter............................................................ 22
Replacing the AirClean Plus 50, Active AirClean 50, and HEPA AirClean 50 ex-
haust filters............................................................................................................ 23
Replacing one type of exhaust filter with another................................................. 24
When to change the thread catchers? .................................................................. 24
How to replace the thread lifters ........................................................................... 25
Cleaning the roller on the AllTeQ floorhead........................................................... 25
Cleaning and care ............................................................................................... 25
Frequently Asked Questions .............................................................................. 26
Technical Service................................................................................................. 27
Contact in case of fault ......................................................................................... 27
Warranty ................................................................................................................ 27
Optional accessories ..........................................................................................27
Limited Warranty - Vacuum Cleaners USA .......................................................29
3
IMPORTANT SAFETY INSTRUCTIONS
This vacuum cleaner complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and damage to property.
To avoid the risk of accidents and damage to the vacuum cleaner,
please read the operating instructions carefully before using it for
the first time. They contain important information on its safety, operation and maintenance.
Keep these operating instructions in a safe place and pass them
on to any future user.
Always disconnect the vacuum cleaner from the power supply
when you have finished using it, before changing any accessories,
as well as for maintenance work and cleaning. Turn the vacuum
cleaner off and unplug it.
Correct use
This vacuum cleaner is intended for cleaning flooring in domestic
households and similar residential environments.
This vacuum cleaner can be used for all normal cleaning of car-
pets, rugs and hard flooring.
This vacuum cleaner is not intended for outdoor use.
This vacuum cleaner is intended for use at altitudes of up to
1300ft (4000m) above sea level.
The vacuum cleaner must only be used to vacuum dry floor sur-
faces. Do not use on people and animals. Any other usage, modification or alteration is not supported by the manufacturer and could
be dangerous.
Persons which lack physical, sensory or mental abilities or experi-
ence with the machine should not use it without supervision or instruction by a responsible person.
4
IMPORTANT SAFETY INSTRUCTIONS
Safety with children
Danger of suffocation! Ensure that any plastic wrappings, bags,
etc. are disposed of safely and kept out of the reach of children.
Do not allow the vacuum cleaner to be used as a toy. Close atten-
tion is necessary when used near children.
Technical safety
Before using the vacuum cleaner and its accessories, check for
any visible signs of damage. Do not use a damaged appliance.
Ensure that the connection data on the data plate of the vacuum
cleaner (voltage and frequency) match the household power supply.
Without modifications, the vacuum cleaner is suited for 50Hz or
60Hz.
The electrical outlet must be fitted with a 15 A fuse.
Reliable and safe operation of this vacuum cleaner can only be
assured if it has been connected to the electricity supply.
Repairs must only be performed by an authorized service agent in
accordance with national and local safety regulations. Unauthorized
repairs could cause injury or machine damage. Otherwise the warranty will be void.
Do not pull or carry the vacuum cleaner by the power cord, and
be careful not to damage the cord when withdrawing the plug from
the socket. Keep the cord away from sharp edges and do not let it
get pinched, for example, under a door. Avoid running the vacuum
cleaner over the cord. This could damage the cord, plug or socket.
The appliance must not be used if any of these have suffered damage.
Do not use the vacuum cleaner if the power cord is damaged. If
the power cord is damaged it must be replaced together with the
cord reel. For safety reasons this must only be done by Miele Technical Service or a Miele authorized service technician.
5
IMPORTANT SAFETY INSTRUCTIONS
When vacuuming, in particular fine dust, e.g. sawdust, sand, plas-
ter, flour, talcum powder etc., electrostatic charges build up naturally.
Under certain conditions these charges will be released. To avoid the
unpleasant effects of these discharges, a metal inlay has been incorporated into the underside of the handle. Please make sure that you
keep your hand in constant contact with this metal strip during vacuuming.
Do not let the vacuum cleaner get wet. Clean only with a dry cloth
or slightly damp cloth when disconnected from the electrical supply.
Repairs should only be carried out by a Miele-authorized service
technician. Repairs and other work by unqualified persons can cause
considerable danger to users.
Defective components should be replaced by Miele original parts
only. Only with these parts can the manufacturer guarantee the
safety of the appliance.
Proper use
To avoid the risk of damage, do not use the vacuum cleaner with-
out the FilterBag, dust compartment filter and exhaust filter in place.
The dust compartment cover will not close without a FilterBag in-
serted. Do not force it.
Do not vacuum up anything which has been burning or smoking,
e.g., cigarettes, ashes or hot ash, whether glowing or apparently extinguished.
Do not use the vacuum cleaner to vacuum up any water, liquid or
damp dirt. Wait until any freshly cleaned or shampooed rugs or carpets are completely dry before attempting to vacuum.
Do not use the vacuum cleaner to vacuum toner dust. Toner, such
as that used in printers and photocopiers, can conduct electricity.
Do not vacuum up any flammable or combustible liquids or gases
and do not vacuum in areas where such substances are stored.
6
IMPORTANT SAFETY INSTRUCTIONS
Do not vacuum at head height and do not let the suction get any-
where near a person's head.
Accessories
To avoid the risk of injury when vacuuming with a Miele turbo-
brush, do not touch the rotating roller brush.
It is not advisable to vacuum directly with the handle, i.e., without
an accessory attached, as the rim could get damaged and you could
hurt yourself on sharp edges.
Only use genuine FilterBags, filters and accessories with the
“Original Miele” logo on them. Otherwise the manufacturer cannot
guarantee the safety of the product.
California Proposition 65
THE FOLLOWING WARNING IS REQUIRED BY THE STATE OF CALIFORNIA
FOR CALIFORNIA RESIDENTS ONLY:
WARNING:
Cancer and Reproductive Harm -
www.P65Warnings.ca.gov.
SAVE THESE INSTRUCTIONS
7
Appliance description
The illustration shows the maximum number of features available
8
Appliance description
a
Handle
b
Air inlet valve
c
Release buttons *
d
Telescopic suction wand *
e
Telescopic suction wand release button *
f
Connection socket
g
Release buttons for the dust compartment cover
h
Motor protection filter
i
Original Miele filter bag
j
Floorhead
k
Carrying handle
l
Park system for storage (on both sides of the vacuum cleaner)
m
Original Miele exhaust filter *
n
Foot switch for automatic cord rewind
o
Power cord
p
Rotary selector
q
Park system for pauses during vacuuming
r
On/off foot switch
s
Release button for accessories compartment
t
Filter bag change indicator
* These features are model-specific and may vary or may not be available on your
vacuum cleaner.
9
Caring for the environment
Disposal of the packing material
The cardboard box and packing materials protect the appliance during shipping. They have been designed to be
biodegradable and recyclable.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children. Danger of suffocation!
Disposing of the FilterBags
and filters
Filterbags and filters are made from environmentally friendly materials, and can
be disposed of with the normal household waste, as long as they have been
used exclusively for general household
dust.
Disposing of your old appliance
Before disposing of your old appliance
remove the FilterBag and filters and dispose of them with your household
waste.
Electronic and electrical appliances
contain many valuable materials. They
also contain certain materials, compounds and components which were
essential for their correct functioning
and safety. These could be hazardous
to your health and to the environment if
disposed of with general waste or if
handled incorrectly. Please do not,
therefore, dispose of your old appliance
with general waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle electrical and electronic appliances. By law,
you are solely responsible for deleting
any personal data from the appliance
prior to disposal. Please ensure that
your old appliance poses no risk to children while being stored for disposal.
10
Preparing for use
Attaching the suction hose
Insert the hose connector into the
suction socket on the vacuum
cleaner until it clicks into position. To
do this, line up the guides on the two
pieces.
Disconnecting the suction hose
Connect the suction hose to the handle
Fit the connector at the other end of
the suction hose into the handle until
it clicks into position.
Connecting the handle to the wand
Press the release buttons at the side
of the hose connector, and lift the
hose from the socket.
Insert the handle into the wand until it
clicks into position. To do this, line up
the guides on the two pieces.
To release the handle from the wand,
press the release button and pull the
handle out of the wand, twisting it
slightly as you do so.
11
Adjusting the telescopic wand
One part of the telescopic wand is fitted
inside the other so that the wand can
be adjusted to suit your preferred height
for comfortable vacuuming.
Hold the release mechanism and ad-
just the telescopic wand to the required length.
Connect the suction wand to the
floorhead
To separate the suction wand from
the floorhead, press the release button and pull the suction wand away
from the floorhead, twisting it slightly
as you do so.
Adjusting the floorhead
This vacuum cleaner can be used for
daily cleaning of carpets, rugs, and robust hard flooring.
Miele offers a range of other floorheads,
brushes, and accessories for other
types of flooring and special applications
(see “Optional accessories”).
Please observe the flooring manufacturer's cleaning and care instructions.
Push the suction wand into the floor-
head and turn it clockwise or counterclockwise until it clicks into position.
12
Vacuum carpets and rugs with the
brush retracted:
Press the foot switch .
Clean hard flooring which is not susceptible to scratching, and flooring with
gaps or deep crevices in it with the
brush protruding:
Press the foot switch .
If the suction power of the adjustable
floorhead seems too high, reduce the
suction until the floorhead is easier
to maneuver (see “Use – Regulating
the suction power”).
Activating the TimeStrip® exhaust filter change indicator on the exhaust
filter
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters.
Press the release button on the re-
cessed grip and raise the dust compartment lid as far as it will go.
a AirClean
b AirClean Plus 50 (light blue)
c Active AirClean 50 (black)
d HEPA AirClean 50 (white)
If your vacuum cleaner is fitted with exhaust filter c or d, you need to activate
the TimeStrip® exhaust filter change indicator.
Remove the indicator strip.
Press the TimeStrip® exhaust filter
change indicator.
13
After approx. 10–15 seconds a thin red
line will appear in the left-hand side of
the display.
Close the dust compartment lid se-
curely, making sure it clicks into position. Take care not to trap the filter
bag when doing so.
How the TimeStrip® exhaust filter
change indicator works
The TimeStrip® exhaust filter change
indicator shows the remaining functional life of the exhaust filter. After approx. 50 operating hours, or approx.
one year of average use, the display will
be completely filled with red.
Using the accessories supplied
Crevice nozzle
Dusting brush
Upholstery nozzle
Opening the accessories compartment
Press the release button on the ac-
cessories compartment lid.
The accessories compartment will then
open.
Take out the accessory you require.
14
Press down firmly on the lid to close
it.
Convertible floorhead
For general use and also for vacuuming
the stairs.
For safety reasons when vacu-
uming stairs, it is best to start at the
bottom of the stairs and move upwards.
Use
Unwinding the cord
Insert the plug into the socket.
If vacuuming for longer than 30
minutes, the cord must be pulled out
all the way. Danger of overheating
and damage.
Rewinding the power cord
Turn off at the wall socket and un-
plug.
Press the rewind foot control. The
cord will rewind automatically.
Pull the power cord out to the re-
quired length (max. cord length approx. 21" (6.5 m).
Turning the vacuum cleaner on and
off
15
Press the On/Off foot control .
Regulating the suction power
The suction power can be regulated to
suit the type of flooring being cleaned.
Reducing the suction power reduces
the amount of effort required to maneuver the floor brush.
The vacuum cleaner has symbols on
the controls which indicate the type of
use the settings are suitable for.
Curtains, fabric
Upholstery, cushions
Deep pile carpets, rugs and run-
ners
Energy-saving vacuuming. This
setting is also very quiet
Low pile carpet and rugs
Hard flooring and heavily soiled
carpets and rugs
When using the adjustable floorhead,
if the suction seems too high, reduce
the suction until the floorhead is easier to maneuver.
Turn the suction power selector man-
ually to the suction power setting you
require.
Opening the air inlet valve
It is easy to reduce the suction power
for a short time, e.g., to prevent rugs or
other objects being sucked into the
vacuum cleaner.
Open the air inlet valve on the handle
far enough to reduce the suction
power.
This reduces the suction on the respective nozzle used.
16
During vacuuming
When vacuuming, pull the vacuum
cleaner behind you on its wheels. You
can stand it upright for vacuuming
stairs and curtains, etc.
When vacuuming, in particular
fine dust, e.g. dust, sand, plaster,
flour, etc., electrostatic charges build
up naturally. Under certain conditions
these charges will be released. To
avoid the unpleasant effects of these
discharges, a metal inlay has been
incorporated into the underside of
the handle. Please make sure that
you keep your hand in constant contact with this metal strip during vacuuming.
Slot the floorhead into the parking at-
tachment on the vacuum cleaner.
If your vacuum cleaner is on a sloping surface, e.g., a ramp, retract the
telescopic suction wand fully.
Park system for storage
Always disconnect the vacuum
cleaner from the power supply when
you have finished using it. Remove
the plug from the socket.
Parking, transport and storage
Park system for pauses during vacuuming
The park system allows you to conveniently park the suction wand and floorhead during pauses.
Stand the vacuum cleaner upright.
It is a good idea to retract the telescopic suction wand fully.
17
– Motor protection filter
– Original Miele exhaust filter
These will need to be replaced from
time to time to ensure that your vacuum
cleaner performs efficiently.
We recommend only using genuine
FilterBags, filters, and accessories
with the “Original Miele” logo on
them. This will ensure that the suction power of the vacuum cleaner is
maintained, giving the best possible
cleaning results.
FilterBags with the “Original Miele”
logo on them are not made from paper or paper-based materials and nor
do they have a cardboard collar. This
is why our FilterBags are particularly
long-lasting and reliable.
Please note that appliance faults and
damage originating from the use of
accessories which do not carry the
“Original Miele” logo will not be covered by the appliance guarantee.
Slot the floorbrush downwards into
one of the parking attachments on
the sides of the vacuum cleaner.
This makes the vacuum cleaner easier
to carry or store.
Maintenance
Always switch off the vacuum
cleaner for maintenance work and
remove the plug from the outlet.
The Miele filtration system consists of
three components:
– Original Miele FilterBag
18
Purchasing new FilterBags and filters
Original Miele FilterBags and filters are
available from the Miele web store,
Miele Technical Service, and your Miele
dealer.
Ordering the correct FilterBags and
filters
Only use original Miele GN FilterBags
with a blue collar and original Miele filters. These are identified by the “ORIGINAL Miele” logo on the packaging.
Every packet of original Miele FilterBags
contains four bags, one AirClean exhaust filter, and one motor protection filter. Original Miele multipacks contain 16
FilterBags, four AirClean exhaust filters,
and four motor protection filters.
Original Miele exhaust filters can also
be purchased separately from your
Miele dealer or Miele Technical Service.
Please quote the model number of your
vacuum cleaner when ordering to make
sure you get the correct filter. You can
also order all accessories via the Miele
web store.
When to change the FilterBag
FilterBags are disposable and intended to be used only once. Dispose of the entire FilterBag. Do not
attempt to re-use. Blocked pores reduce the efficiency of the vacuum
cleaner.
Checking the FilterBag change indicator
Attach the standard adjustable floor-
head to the vacuum cleaner.
Switch the vacuum cleaner on and
select the highest power setting.
Lift the floorbrush off the floor a little.
How the FilterBag change indicator
works
The FilterBag change indicator is set for
normal household dust. This generally
contains a mixture of dust, hair,
threads, carpet lint, grit, etc.
However, if the cleaner has been used
to vacuum up fine dust, such as plaster,
brick dust, cement or flour, the pores of
the FilterBag will become blocked very
quickly.
This affects the air permeability of the
bag, and the marker will indicate that
the bag is “full” even when it is not. If
this happens you must still change the
FilterBag because suction power will be
greatly reduced by blocked pores in the
FilterBag.
Change the FilterBag when the color
marker in the FilterBag change indicator
turns red.
If, on the other hand, a large amount of
hair and carpet lint which typically contains a lot of air is vacuumed up, the indicator may fail to react even though
the bag is full. You should still change it.
Both these extremes can occur.
19
How to replace the FilterBag
Press the release catches at the side
of the hose connector, and remove
the hose from the socket.
Pull the FilterBag out by the grip on
the collar.
Lift the release catch for the dust
compartment lid and raise the lid as
far as it will go.
The FilterBag has a flap which closes
automatically when the dust compartment lid is raised to prevent any dust
escaping.
20
Fit the new FilterBag into the holder
as far as it will go. Leave it folded up
when you take it out of the box.
Close the dust compartment lid se-
curely, making sure it clicks into position. Take care not to trap the FilterBag when doing so.
An empty operation lock prevents
the dust compartment lid from closing without a FilterBag in place. Do
not use force!
Insert the hose connector into the
suction socket on the vacuum
cleaner until it clicks into position. To
do this, line up the guides on the two
pieces.
When to change the motor protection
filter
Replace this filter every time you start a
new packet of filter bags.
Every packet of original Miele filter bags
contains a motor protection filter. Multipacks contain four motor protection filters.
How to change the motor protection
filter
Open the dust compartment lid.
Pull the filter bag out by the grip on
the collar.
Lift up the filter frame until it clicks
and remove the old motor protection
filter. Hold by the clean, unsoiled section to remove it.
Replace with a new motor protection
filter.
Close the filter frame.
Fit the filter bag into the holder as far
as it will go.
Close the dust compartment lid se-
curely, making sure it clicks into position. Take care not to trap the filter
bag when doing so.
When to replace the exhaust filter
Depending on the model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters.
21
a AirClean
Replace this filter every time you start a
new packet of filter bags. Every packet
of original Miele filter bags contains one
AirClean exhaust filter. Multipacks contain four AirClean filters.
How to replace the AirClean exhaust
filter
Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
bAirClean Plus 50 (light blue)
Replace this filter after approx. one
year. Make a note of the date on the exhaust filter.
cActive AirClean 50 (black)
dHEPA AirClean 50 (white)
Replace this filter when the TimeStrip®
exhaust filter change indicator is completely red. The indicator lights up after
approximately 50 operating hours,
which is equivalent to about a year of
average use. You can continue vacuuming when the light comes on. However,
the suction power will be reduced as
will the effectiveness of the filter.
22
Release the filter grille and raise it up-
wards as far as it will go.
Grasp the used AirClean exhaust filter
by the clean, unsoiled section and
take it out (see arrow).
Replace it with a new AirClean ex-
haust filter.
If you wish to fit the AirClean Plus 50,
Active AirClean 50, or HEPA AirClean
50 exhaust filter, see “Replacing one
type of exhaust filter with another”.
Close the filter grille.
Close the dust compartment lid.
Replacing the AirClean Plus 50, Active AirClean 50, and HEPA AirClean
50 exhaust filters
Do not use more than one exhaust filter at a time.
Open the dust compartment lid.
Insert a new exhaust filter, making
sure it goes in properly, then push it
down into position.
Lift the exhaust filter and remove it.
If you are using exhaust filter c or d,
press the TimeStrip® exhaust filter
change indicator.
After approx. 10–15 seconds, a thin red
line will appear in the left hand side of
the display for both exhaust filters.
If you wish to fit the AirClean exhaust
filter, see “Replacing one type of exhaust filter with another”.
Close the dust compartment lid.
23
Replacing one type of exhaust filter
with another
Depending on model, your vacuum
cleaner will be fitted as standard with
one of the following exhaust filters:
a AirClean
b AirClean Plus 50 (light blue)
c Active AirClean 50 (black)
d HEPA AirClean 50 (white)
Do not use more than one exhaust filter at a time.
When changing the filter please note
If you are using exhaust filter c or d,
you must also activate the
TimeStrip® exhaust filter change indicator.
2. If you wish to replace exhaust filter b,
c, or d with filter a, it is essential that
you also fit the filter grille *.
* Filter grille – see “Optional accessories”
When to change the thread catchers?
The thread catchers on the suction inlet
to the floor brush can be replaced.
Check them from time to time and replace them if the pile has worn down.
1. If you wish to replace exhaust filter a
with filter b, c, or d, it is essential that
you remove the filter grille before you
fit the new exhaust filter.
24
How to replace the thread lifters
Remove any threads and hair, replace
the roller and refit the bearing, locking
it back into position.
Replacement parts are available from
your Miele dealer or through Miele
Technical Service.
Cleaning and care
Always disconnect the vacuum
cleaner from the electrical supply before cleaning it. Turn off and unplug
it.
Use a suitable screwdriver to remove
the thread lifters from the slots.
Install new thread lifters.
Cleaning the roller on the AllTeQ
floorhead
Clean the roller on the floorhead if required.
Release the bearing using a coin.
Press the bearing out, and remove.
Vacuum cleaner and accessories
The vacuum cleaner and all plastic accessories can be cleaned with a proprietary cleaner suitable for plastic.
Do not use abrasive cleaning
agents, glass cleaning agents, allpurpose cleaners or oil-based conditioning agents!
Dust compartment
The dust compartment can, if necessary, be cleaned using a dry duster,
brush or, if available, a second vacuum
cleaner to vacuum the dust out.
Monitor the filter bag change indicator
and inspect all filters regularly. Clean or
replace them when necessary according to these Operating Instructions.
Do not let the vacuum cleaner
get wet. If moisture gets into the appliance, there is a risk of electric
shock.
Remove the roller.
25
Frequently Asked Questions
With the help of the following guide minor faults in the performance of the machine, some of which may result from incorrect operation, can be remedied without contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem Possible cause and solution
The vacuum cleaner
turns off automatically.
A temperature limiter turns the vacuum cleaner off automatically if it gets too hot.
This can occur if, for instance, large articles block the
wand or when the FilterBag is full or contains particles of fine dust. A heavily soiled exhaust or dust
compartment filter can also be the cause of overheating.
Turn the vacuum cleaner off immediately using the
On/Off foot switch , and unplug it.
After removing the cause, wait for approximately 20 30 minutes to allow the vacuum cleaner to cool down.
It can then be turned on again.
26
Technical Service
Contact in case of fault
In the event of a fault which you cannot
remedy yourself, please contact your
Miele dealer or Miele Technical Service.
Contact information for Miele Technical Service can be found at the end of
this document.
Warranty
For more information about warranty
conditions, please contact Miele Technical Service.
Optional accessories
Certain models are supplied as standard with one or more of the following
accessories.
TurboTeQ (STB 305-3) / Turbobrush
(STB 205-3)
This brush is ideal for removing lint and
hair from short-pile carpet.
Floor brush Parquet (SBB Parquet-3)
This brush has natural bristles and is
designed for use on smooth floors that
are susceptible to scratching.
Floor brush Parquet Twister with
swiveling head (SBB 300-3)
This brush is suitable for a variety of
hard floor surfaces and has a swivel
joint enabling it to get into awkward
corners.
Parquet Twister floorbrush with
swiveling head (SBB 300-3)
With natural bristle for vacuuming
smooth hard floors and small gaps.
Please observe the flooring manufacturer's cleaning and care instructions.
These and many other products can be
ordered from the Miele web store, Miele
Technical Service or from your Miele
dealer.
Floor tools / Brushes
AllergoTeQ floorhead
(SBDH 285-3)
This floor brush is suitable for daily hygienic cleaning of all floor surfaces. The
level of cleanliness of the floor shows in
a color “traffic light” display when vacuuming.
Floorbrush Parquet Twister XL with
swiveling head (SBB 400-3)
With natural bristles for quickly vacuuming smooth hard floors and small
gaps.
Other accessories
MicroSet accessory case (SMC 20)
This set is specially designed for cleaning small objects and difficult to reach
areas (such as PC keyboards, stereo
equipment, intricately carved furniture
and ornaments, models, etc).
Turbo XS hand turbo brush (STB 20)
For vacuuming upholstery, mattresses
or car seats, etc.
Universal brush (SUB 20)
For dusting books, shelves, etc.
27
Radiator brush (SHB 30)
For dusting radiators, narrow shelves
and crevices.
Mattress tool (SMD 10)
For vacuuming upholstery, mattresses,
cushions, curtains, covers, etc.
Crevice nozzle, 12" (300 mm)
(SFD 10)
Extra long crevice nozzle for cleaning in
folds, crevices and corners.
Crevice nozzle, 22" (560 mm)
(SFD 20)
Flexible crevice nozzle for vacuuming
hard to reach places.
Upholstery nozzle, 7 1/2" (190 mm)
(SPD 10)
Extra wide upholstery nozzle for cleaning upholstered furniture, mattresses
and pillows.
Comfort handle with lighting (SGC
20)
Lights up the area being vacuumed.
HEPA AirClean 50 exhaust filter
(SF-HA 50)
Effectively filters fine dust and allergens.
Ideal for people allergic to house dust.
Filter grille
The filter grille is required if you wish to
use an AirClean exhaust filter instead of
an AirClean Plus 50 exhaust filter,an
Active AirClean 50 exhaust filteror a
HEPA AirClean 50 exhaust filter.
Filters
AirClean Plus 50 exhaust filter
(SF-AP 50)
Effective filtration for particularly clean
room air.
Active AirClean 50 exhaust filter
(SF-AA 50)
For a significant reduction of unpleasant
odors. Ideal for households with pets or
smokers.
28
Limited Warranty - Vacuum Cleaners USA
What This Warranty Covers And For What Period The Coverage Extends
Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of
America, who purchased their vacuum from a Miele Authorized Distributor or Dealer:
a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the
consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners other than those listed below and the Scout RX1 and RX2 is one (1) year
from the date of purchase, with the following exceptions; vacuum motors, power head motors, and the structural
integrity of the vacuum cleaner casings (bodies) are warranted for seven (7) years from the date of purchase.
d. The warranty period for the models listed below is five (5) years from the date of purchase, with the following
exceptions; vacuum motors, power head motors, and the structural integrity of the vacuum cleaner casings
(bodies) for these models are warranted for ten(10) years from the date of purchase.
Model Model Model Model
Complete C3 HomeCare Complete C3 Brilliant Compact C1 HomeCare Classic C1 HomeCare (HEPA)
Complete C3 HomeCare+Dynamic U1 HomeCare Compact C2 Homecare Blizzard CX 1 HomeCare
e. The warranty period of the Scout RX1 and Scout RX2 is two (2) years from the date of purchase for the complete
vacuum, except for the battery, which will be warranted for one (1) year from the date of purchase.
f. This warranty only applies while the product remains within the United States, and is null and void in any other US
territories, possessions, or foreign countries.
Commercial Use
Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes, except for their motors,
will be warranted for a period of six (6) months from the date of purchase. The motors of commercially used upright
vacuums will be warranted for one (1) year and the motors of all other commercially used vacuum cleaners, except
for the Scout RX1 and Scout RX2 will be warranted for two (2) years. There is no warranty for the Scout RX1 or Scout
RX2 used for commercial purposes. Thereafter this Limited Warranty shall be null and void.
What is not covered by this Warranty
This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the
product or any of its parts or accessories which have been performed by service centers or repairmen not authorized
by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or
maintenance of the product, its parts or accessories. Ordinary wear and tear or cosmetic damage (scuffs, scratches,
gouges, dents, etc.) shall not be considered a defect in materials or workmanship.
Exclusion of Other Warranties
Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to
the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of
the limited warranty provided herein.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
Limitation of Liability for Special, Incidental or Consequential Damages
Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting
from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from,
or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement
parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.
Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental,
consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other
legal theory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
may not apply to you.
Special State Laws
This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.
Service
For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit us at
www.mieleusa.com.
Effective Date: January 1, 2018
©2018 Miele, Inc.
LIMITED WARRANTY - VACUUM CLEANERS USA
29
9 Independence Way
Princeton, NJ 08540
Phone:
Fax:
www.mieleusa.com
U.S.A.
Miele, Inc.
National Headquarters
Please have the model and serial number
of your appliance available when
contacting Technical Service.
Canada
Importer
Miele Limited
Headquarters and Miele Centre
800-843-7231
609-419-4298
Technical Service & Support
Phone:
Fax:
TechnicalService@mieleusa.com
161 Four Valley Drive
Vaughan, ON L4K 4V8
www.miele.ca
800-999-1360
888-586-8056
Customer Care Centre
Phone:
customercare@miele.ca
800-565-6435
905-532-2272
International Headquarters
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Germany
Complete C2 (SFxx0) - 3418 M.-Nr. 10 847 181 / 01
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