Metz moover User Manual
www.metz-moover.de
Metz moover
Metz moover
Original operating manual
Original-Betriebsanleitung
.A
www.metz-moover.de
Dear customer
Thank you for choosing a Metz “Made in Germany” quality product.
We are pleased to welcome you as a customer.
To begin with, we would like to provide you with some important information on your new Metz moover. This will help you use the technology better
and avoid risks.
Please read through these operating instructions carefully and keep them
safe.
Your electrically-assisted scooter can be handed over to you in a completely
pre-assembled state or not completely mounted and adjusted. Please contact your specialist dealer for this important work or follow the instruction
in the “Assembly” chapter on page 3.
It is assumed that the users of this Metz moover have fundamental and suf cient knowledge on how to deal with scooters. They are not instructions to
teach you how to drive.
All persons that
• use
• repair or maintain
• clean
• or dispose of the Metz moover
must fully acknowledge and understand the content and meaning of these
operating instructions. If you have other questions or have not fully understood something, please ask a Metz moover specialist dealer for your own
safety.
All the information in these operating instructions refer to the setup, technology and care and maintenance. Please observe this information, a lot of
it is safety related - non-observance of this information can result in serious
accidents and economic losses.
We have described the most important points due to the complex technology of a modern Metz moover.
The instructions apply to the Metz moover indicated on the envelope that
was given to you.
Before you drive on public roads, please gather information about the respectively valid national regulations.
Always be aware that driving the Metz moover can harbour certain risks. As a
driver you are particularly vulnerable. Always be aware that you are not as protected as you would be in a car. You do not have an airbag or body work. Nevertheless, you are faster than a pedestrian in other areas of the road. Pay particular attention to other road users.
First a few pointers for the persons driving that must also
be observed:
• Always wear an adapted and suitable bicycle helmet
and use it on every journey!
• Gather information on the correct t of the helmet in
the helmet manufacturer’s instructions.
• Always wear bright clothing or sportswear with reflective elements while
driving; it is important TO BE SEEN.
• Wear appropriate shoes. Your shoes must have anti-slip soles.
• Never drive without holding onto the handlebar!
• Always drive by placing both hands on the handles.
• Never drive with headphones
• Do not use the telephone
• Never drive if you are not able to fully control your journey. This holds
particularly true if you consumed medication, alcohol or other drugs.
Cont-d on C4
C2
If you unfolded this page while reading, you will recognise the component that you are currently gathering information about.
Running wheel:
mechanism
Locking lever folding
Locking lever folding
Brake lever rearwheel brake
Bell
Brake lever front-
wheel brake
Hand pedal
Display
Hand pedal
Components
Handlebar unit (see
zoom on next image)
Steering column clamp
with quick clamp
Steering column
Brake disc with disc
brake caliper
Bracket
Front spotlight with
reflectors
Impeller:
Tyres + casing
Rim
Axle nut
Brake disc
Charging socket
Step
Steering column
xation
On/o button
Frames
Locking lever folding
mechanism
Rear light with integrat-
ed reflector
Mudguard
Running wheel:
Tyres + casing
Rim
Valve
Axle nut
Brake disc with disc
brake caliper
Side stand
C3
• Adapt your driving style according to the requirements, if the road is wet
or slippery. Drive slowly and apply brakes carefully and in good time
because the braking distance will be signicantly longer.
• Adapt your speed to your driving abilities.
Even if you have experience with scooters and similar products, please read
the chapter: “Before the rst ride” and carry out important checks as described in the chapter “Before each ride”!
Please note that as a road user, you are exposed to particular dangers with
the Metz moover.
Protect yourself and others by driving in a safe and responsible manner.
Please note that with a Metz moover you are signicantly faster than with a
scooter without an electric drive. Other road uses may judge this incorrectly. Only use your Metz moover for its intended purpose. In case of uncertainties regarding purpose of the Metz moover, please contact your specialist
dealer.
Information for parents and guardians:
The minimum age to drive a Metz moover is 14.
As a guardian you are responsible for the activities and safety of your child.
This includes responsibility toward the technical condition of the Metz moover and how it is adapted to the driver. Similarly, you must be sure that the
child knows how to handle the Metz moover in a safe manner. Make sure
that you child has learned and understood how to use his/her Metz moover
in a safe and responsible manner in the surroundings in which it is used.
Do not allow your children to use the Metz moover without supervision and
detailed instructions. Familiarise the children with the risks associated with
the use of electrical devices.
C4
Contents
Legal Notice
Introduction C2
Components C3
Contents 1
Legal Notice 1
Safety instructions 2
Information on electrics and electronics 3
Installation 3
Assemble handlebar 3
Before the rst ride 5
Before every ride 6
If you have fallen 6
Statutory provisions 7
Intended Use 7
Initial start-up 8
Adjusting the handlebar height 8
Maximum pullout height 9
Minimum pullout height 9
Folding mechanism 10
Folding the Metz moover together 10
Unfolding the Metz moover 12
Electrical system 14
Switching on the electrical system 14
Display 14
Battery 15
Battery charger 16
Motor 17
Driving the Metz moover 17
Driving modes 17
Start-up 18
Safe driving 18
Indicating the change of direction 18
Safe steering 19
Safe braking 19
Actuating the hand pedal 19
Issuing warning signs 19
Parking 20
Mounted accessories 20
Lighting system 20
Compatible accessories 20
Service and maintenance 21
Screws and torque wrench 21
Bolted connections 22
Rims/tyres 22
Brakes 23
Inspection and care 23
Inspection: Deadlines and work 23
Transport 26
Wear and tear and warranty 26
Replacement of components 27
Ban on tuning 28
Technical data 29
Warranty and liability in case of defects 29
Warranty conditions 29
Environmental tips 30
Inspections 31
Handover documentation C5
Metz moover identication C6
Comments C7
Contact for service requests:
Should any problems arise when using the
product, contact your specialist dealer or the
manufacturer immediately.
Content and illustrations:
Veidt Anleitungen
Friedrich-Ebert-Straße 32,
65239 Hochheim,
Veidt-Anleitungen@email.de
Legal assessment by a law rm specialised in
commercial legal protection.
These operating instructions cover the requirements and scope of action in accordance
with DIN EN 15194.
In the event of delivery or usage outside the
above-mentioned areas, the vehicle must be
provided by the manufacturer with the necessary instructions.
© Duplication, reprinting and translation as
well as any commercial use (whether in whole
or in part, in print or by electronic means) is
only permitted with the prior written permission of the Veidt Anleitungen company.
Metz EN edition 1.0 March 2018
1
Safety instructions
Carefully read through all warnings and information in these operating instructions prior to operating the Metz moover. Always keep the operating
instructions close to the Metz moover so that they
are always accessible.
Before your rst ride on the Metz moover, it is imperative that you read through the chapters on
“Before your rst ride” and “Before each ride”!
If you give your Metz moover to a third party, you
must enclose these operating instructions as well.
Please ensure secure and tight t of the quick
clamp on the steering column each time your Metz
moover was le unattended, even if it was just for
a short time. Regularly check the tight t of the
bolted connections and components.
In these instructions, you will nd ve dierent
types of information. The rst will provide you with
important information about your new Metz moover and its use, the second will indicate possible
damage to property and the environment, and the
third will warn you against possible falls and severe damages, even physical injuries. The fourth
requests you to maintain the correct torque so that
the parts do not come loose or break. The h reminds you of the importance of carefully reading
through the supplied operating and assembly instructions.
If you see these symbols, it means that there is
always a risk that the hazard described will occur!
The area that the corresponding warning applies
to is shown with a grey background.
The notes are designed as follows:
Note: This symbols provides you
with information on how to handle the product or points out a respective section of the operating
instructions that you should pay
particular attention to.
Caution: This symbol warns you
against misconduct, which can
result in damages to property
and the environment.
Danger: This symbol indicates a
possible danger for your life or
health, if the appropriate calls
for action are not satised or if
the inappropriate regulatory
measures are met.
Important bolted connection: In
this case, it is important to maintain a precise torque while tightening. The correct tightening
torque is either illustrated on the
component or you will nd it in the corresponding text section. You must use torque
wrench to maintain an accurate tightening
torque. If you do not have a torque wrench,
please allow this work to be carried out by the
specialist dealer. Parts that are not tightened
correctly can come loose or break! This can
result in severe falls!
Operating instructions: Read all
the instructions provided with
the vehicle. If you are uncertain
about any of the issues in this
manual, please contact your specialist dealer or ask a dealer for help with
your Metz moover.
The modern Metz moover tech-
nology is high-tech! Work carried
out on the vehicle requires spe-
cial knowledge, experience and
special tools! Do not perform any
work on the Metz moover yourself! Take your
Metz moover to a specialist workshop for repairs, maintenance and servicing!
2
Information on electrics and
electronics
Information on the operation, maintenance and care as well as techni-
cal data can be found in these instructions and online on the website of the
respective component manufacturer.
The electrical system of your Metz
moover is very powerful. Please al-
ways contact your specialist dealer
for any questions regarding repairs or if you
have a question or problems or discover a de
fect. The lack of expertise can lead to serious
accidents and damages!
Prior to performing any work on your
Metz moover, switch o the electri-
cal system.
If your Metz moover does drive o
immediately although an error mes-
sage was not displayed, check
whether both brake levers are in the home
position! Motor power is not transmitted if
the brake lever is actuated!
Installation
Your electrically assisted scooter
was not delivered in a fully assem-
bled and set-up condition. The handlebar was dismantled for lack of space. This
work is relevant to safety. Please contact your
specialist dealer for the safe assembly of the
handlebar.
You need to use a torque wrench, if
you want to assemble the handlebar
yourself! While tightening the screws,
-
it is imperative to comply with the exact torque
of 5 Nm.
Assemble handlebar
1. Remove all packaging.
2. Loosen the hook-and-loop fastener of the
transport safety device.
3. Place the cable clip with the clearance hole,
which the cables run through, onto the handlebar mount of the stem. Position it onto the
thread hole front right in the direction of travel.
4. Place the handlebar with the clamp plate into
the stem mount.
5. Position the handlebar in the middle of the
clamp. Make sure that all cables and wires
are positioned correctly. They must not be
clamped or buckled. The cables must not wind
around the handlebar. They must allow for all
necessary steering movements.
3
6. Insert the screws provided through the four
A
B
A = B
drill holes of the clamp plate. Use your hand to
fasten them with a few rotations so that they
cannot fall down.
The brake levers must be set up (by
rotating the handlebar in its clamp)
so that the hands as a straight extension of the arms can safely and reliably operate the brake levers.
Quick start
In this section you will be provided
with important information and instructions so that you can safely use
your Metz moover as quickly as possible.
7. Then use an Allen key to gently tighten the
screws. The handlebar should still be capable
of movement.
8. In the clamp, align the handlebar in the centre
and in the driving position. The inscription on
the handlebar shows you how the handlebar
is positioned in the clamp.
9. Tighten the screw that fastens the
metal clamp with the cables using a
torque of 5 Nm.
10. Now tighten the second screw on the
front (in the direction of travel) of the handlebar clamp so that the whole length of the
gap between the upper and lower part of the
clamp has the same width.
11. Tighten both of the other screws uniformly and alternately with a torque
of 5 Nm.
Always apply the brakes of your Metz
moover prior to positioning one foot
on the step.
First read through all the safety instructions.
All necessary installation steps must be completed prior to the initial start-up.
Find out about the legal provisions that apply to
you.
Perform all safety inspections as described in the
“Before each ride” section on page 6.
Read the information on charging the battery in
the “Charging the battery” chapter on page 16.
• Fully charge the battery.
To start the system, press the
button until
the moover switches on. This is located on the
frame to the le above the front wheel.
4
• The switching on routine of the display will begin once the system has been switched on.
• Apply both brakes as soon as the word “TEST”
appears on the display.
• First of all, only place the foot of your standing
leg on the step.
• Release the brakes and get the scooter moving
by pushing your other leg (swinging leg) o the
ground.
• As soon as you have reached a speed of 3 km/h
in the standard mode or 2 km/h in the walking
speed mode, you can position your swinging leg
onto the step as well. Carefully push the hand
pedal down with your right thumb. This activates motor support.
• The scooter will continue to drive as long as the
hand pedal is gently moved. All you need to do
is move your thumb during the ride. The motor
switches o once the hand pedal lever is no
longer moved.
Before the rst ride
Carefully read through all warnings
and information in these operating
instructions prior to operating the
Metz moover.
Adjust the handlebar to a height that you nd safe
and comfortable. It is imperative to pay attention
to the correct t of all quick clamps and fasteners.
(see also “Adjust handlebar height” chapter on
page 8).
Familiarise yourself with the new
Metz moover in a protected area.
Learn the allocation of the brake
handles of the front (le brake handle) and
rear wheel brake (right brake handle)
Modern brake systems can have a
signicantly stronger and dierent
brake action than usual! Prior to
starting a journey, practice using the brakes
in a safe, unused area! Please note that if it is
wet or if the vehicle is used on a slippery
ground the eect of the brakes can be dangerously dierent than usual. Adapt your driving style to longer braking distances and a
slippery ground.
Ensure that you Metz moover is ready for operation
and check the following points:
• The height, fastening, alignment and maximum
pullout of the handlebar column
• Secure positioning of the wheels
• Functionality of the brakes
Alternately apply the handbrakes and push the
Metz moover forwards. If the handbrake is applied it must block the rear wheel, and if the
front wheel brake is applied it must cause the
rear wheel to li o the ground. In this case, the
steering mechanism must not rattle or allow for
backlash.
• Zero backlash of the folding joint of the handlebar column.
• To do so, place one hand around the folding
joint so that you clasp both the upper and lower
part. Forcefully move the steering column back
and forth. Movement must not be noticeable between both parts of the folding joint.
• Tyre pressure (front wheel and rear wheel 2.0-
4.0 bar / 30-55 psi)
• Tight t of all screws and nuts
• Anti-slip cover of the step
• Functionality of the bell
• Functionality of the lighting
• State of charge of the battery for the planned
journey
First li your Metz moover forwards and then back
with a slight li and allow it drop to the ground
from a height of approx. 10 cm. If you notice a rattling or other unusual noises, have these checked
and rectied by a specialist dealer before you
drive o.
5
Before every ride
If you have fallen
Check the tyres and rims. Look for damages, tears
and deformations, penetrated foreign objects, e.g.
glass splinters or sharp rocks.
Do not drive o if you nd any cuts, tears or holes!
First have our Metz moover examined in a specialist workshop.
Regularly check the basic function of your Metz
moover (see page 5 “Before your rst journey”).
If you are not sure whether your Metz
moover is in a good technical state,
do not use it, instead take it to your
specialist dealer for the purposes of verication.
Frame, steering column, suspen-
sion, step and other safety-related
parts such as brakes, wheels and
the folding mechanism are subject to wear
and tear which can impair the operational
safety of these parts. If you discover that any
components are deformed or partially broken, replace them immediately.
If the operating and service life of the components has been exceeded, it could result
in sudden failure. This can lead to falls and
serious injuries.
Aer a fall, or if your Metz moover was
knocked over, you must perform these
tests prior to continuing your journey!
Check the entire Metz moover for changes aer a
fall. These could include dents or tears in the frame
or brackets, as well as deformed components.
Bent or deformed components made
of aluminium are dicult to straight-
en aer a fall. Do not try and straighten these components. It may result in a component failure. This could result in falls and
severe injuries.
If you notice a change on your Metz moover, do
NOT continue your journey. Take your Metz moover
to a specialist dealer, describe your fall and have
your Metz moover checked.
6
Statutory provisions
Find out about the applicable legal
practice prior to using your Metz
moover.
Dierent national regulations apply in part to the
technical equipment, e.g. lighting system and the
mandatory possession of a driver’s licence when
operating an electrically-assisted scooter.
The Metz moover can only be used on public roads
if it corresponds to the respectively applicable
requirements and if the driver has the necessary
driver’s licence.
Intended Use
Metz moovers are only to be used as
a means of transport for one single
person. Driving with a second person and drawing a trailer is not permitted and
it can result in a fall and serious injuries.
The minimum age to drive a Metz
moover is 14.
The maximum permissible total
weight is 110 kg. This is composed of
the weight of the vehicle, driver and
baggage.
Intended use also includes compliance with the
operating, maintenance and servicing conditions.
You will nd them on page 21.
If it is equipped, as prescribed in the national legislation, the Metz moover can be used on streets
and surfaced roads.
The manufacturer and merchant are not responsible for use that is contrary to the intended use.
This is particularly applicable to non-compliance
with the safety instructions and the resulting damages. The same applies to:
• Use in the area
• Overloading (max. permissible total weight: 110 kg)
• Improper removal of damages
• Driving through water puddles
• Drawing of trailers
Metz moovers are not designed for extreme loads,
e.g. driving across steps or jumps, tricks or aerobatic manoeuvres.
7
Initial start-up
Adjusting the handlebar height
The steering column is adjustable in
height and also easily adjusted aer
releasing the quick clamp.
The quick clamps are devices that can fasten components in lieu of a bolted connection. The operation takes place via two elements: Use the quickrelease lever to generate the necessary clamping
force and use the adjusting nut to regulate how
rmly it is clamped. This setting is carried out
when the quick-release lever is opened.
The quick clamp closes with the correct holding force, if the counter-
pressure can be felt from the middle
of the leverage and the force of the ball of the
thumb at the end of the leverage is needed to
completely close the lever.
• The quick clamp must be rmly
closed before you drive o.
• Check the correct t of the quick
clamp, even if the Metz moover was parked
unattended even for a short period.
• In a closed condition, the quick-release
lever must lie as close as possible to the
steering column. Then it cannot be opened
by a contact during the journey.
To safely use the Metz moover, the
steering column must be in the stop
position and the quick clamp must
be closed.
Adjusting it to you body height:
• Release the quick clamp.
• Stand on the centre of the step with one leg and
hold both handles.
• Now adjust the height of the steering column.
The suitable stop position is achieved, once
your arms are bent at slightly less than 90 degrees.
• Now close the quick clamp.
Loosen the adjusting nut
Never release the clamping screws below the sha of the handlebar. These
are only used to position the steering
column and not to adjust the height.
Tighten the adjusting nut
8
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