Mercedes-benz A0009069206, A0009069406 User Manual
smart Wallbox
>> Instruction Manual.
Important addresses.
Contact Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
In case of technical questions, please contact your local smart technical support.
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise
transmitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio
recording without express written permission.
Version: 1.1, SMART-UM-Wallbox-2017-03-06
Article No. 0301490
Contents.
ii Important addresses.
01
1 Important information.
1 About this manual.
1 Safety notices in this manual.
2 Safety notices on the device.
2 General safety information.
3 General product information.
4 User information.
02
5 Introduction.
5 Introducing the product.
5 Unpacking and components included.
6 Identifying your model variant.
03
7 Charging procedure.
7 Charging procedure with the smart Wallbox.
04
10 Resolving errors.
10 Error messages during the charging procedure.
11 Operational disruptions and solutions.
11 Taking the product out of and back into operation.
12 Frequently asked questions.
05
14 Appendix.
14 Technical specifications.
15 Scale drawings and dimensions.
16 Standards & guidelines.
17 CE certification and compliance declaration.
17 Maintenance.
18 Cleaning and care.
18 Trademarks.
18 Intellectual Property & Copyright.
19 Disposal advice.
smart Wallbox Important information 1
‡ Important information.
About this manual.
This manual is delivered as an original component of your smart Wallbox and documents the steps and
options necessary for set up and operation of your wallbox. For quick and easy reference, certain sections of this manual are specially formatted.
> Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
> Descriptions that describe performing a function are shown in the form of numerical lists indicating
the order of the individual working steps.
Please make sure you read this manual, as it contains important information for using the wallbox with
your smart vehicle. Please especially follow all operational and safety notices that are printed in this
manual.
Keep this manual in a safe place for future reference. In case the wallbox is operated by several users,
the contents of this manual, and the safety notices in particular, must in all cases be passed on to each
individual user or made available to them.
All measurements in this manual are in millimeters. Where necessary, the scale is indicated for different illustrations.
Please note that all technical details, specifications and design characteristics of the product may be
changed without prior notice.
Safety notices in this manual.
In particular, the warnings and safety measures in this manual that are marked as follows must be adhered to. The symbols carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a
danger to life and limb. Actions marked with this symbol must not be carried out under any
circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the wallbox itself or to other electric devices. Actions marked with this symbol must
be carried out with special care.
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features that are necessary for operating the device successfully. Actions marked with
this symbol should be carried out as required.
Safety notices on the device.
Further operational and safety notices are provided on the outside of the housing and on the electronic
components cover inside the wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the operating manual (this document), especially before
you open the housing cover of your smart Wallbox.
WARNING!
After opening the housing, dangerous electrical voltages may be present inside the wallbox.
General safety information.
Please pay attention to the following points:
> Read this manual carefully.
> Heed all warnings.
> Follow all instructions.
> The smart Wallbox is available with a range of country-specific specifications. Using the serial plate
markings on the underside of the wallbox, please check that the wallbox is licensed for installation
and operation in your country.
> The wallbox must be installed, connected and approved for operation according to local rules and
regulations by a qualified specialist electrical contractor.
> The wallbox does not contain a residual current circuit breaker (RCCB). It must be installed in the
upstream power supply and exclusive to the supply cable for the wallbox. All smart Wallbox model
variants described in this document have integrated DC fault current protection for which an RCCB
with Type A tripping characteristic is generally sufficient. However, country-specific and local regulations must always be observed. These may prescribe an RCCB with a different tripping characteristic (e.g. Type B).
> Please ensure that minimum clearances of 50 cm are kept on all sides of the wallbox during and after
installation.
> Under no circumstances remove the protective cover of the electronic components behind the hous-
ing cover of the wallbox: Cleaning or maintenance of components behind this cover is not necessary,
and must under no circumstances be performed by the user.
> The smart Wallbox must only be operated with the housing cover closed and locked: Before charging,
ensure that the housing cover is closed and lock it using the triangular key supplied.
> Only use accessories intended and sold for the device by smart.
> Do not operate this wallbox in close vicinity to running water or water jets: However, the smart Wall-
box is sufficiently protected against water splashes and sprays according to the respective protection degrees.
> The wallbox must not be installed in areas subject to flooding.
> The wallbox must not be installed in explosive atmosphere areas (EX areas).
smart Wallbox Important information 3
> The wallbox must not be covered with stickers or other objects or materials so that sufficient air
circulation is ensured at all times.
> No liquids, or objects or receptacles containing liquids, must be placed on the housing.
> Please note that, in some countries, a different tripping characteristic (e.g. Type B) for the upstream
residual current circuit breaker (residual current device, in the following called RCCB, see also 'Glossary & Definitions' on page 28) may be required. In this case, please contact your local smart technical support.
> Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the wallbox may
lead to malfunctions and should therefore be avoided.
> This device is not intended to be used by persons with limited physical, sensory or mental abilities
(including children) and/or lacking knowledge, unless they are supervised by someone responsible
for their safety or have received instructions from such a person on how to use the device.
> Children must be supervised so that they do not play with the device.
> Please note that the smart Wallbox may be installed and operated at elevations of max. 2,000 meters
AMSL (above mean sea level).
General product information.
This smart wallbox represents the current state of technology and fulfils all current technical safety
requirements, guidelines and standards. The safety information provided in this manual serves to ensure the proper and safe operation of the device. Disregard of or actions contrary to the safety information and instructions contained in this manual may lead to electric shock, fire and/or severe injury.
Malfunctions affecting the safety of persons, connected electric devices or the device itself must be
repaired by a specialist electrical contractor.
Should a malfunction occur with the wallbox, please always contact the company that carried out the
installation first. If the malfunction can still not be resolved, please contact your local smart technical
support.
Always contact your local smart technical support if:
> the housing has been damaged mechanically,
> the housing cover has been removed or can no longer be closed or locked,
> sufficient protection against splashing water and/or foreign objects is obviously no longer evident,
> there is functional or visible damage to the charging socket or external charging cable
> or the wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing, charging socket or charging cable, you must
take the wallbox out of operation immediately via the upstream fuse(s) in your domestic
power distribution box: No further use of the wallbox is permitted in this case! Please contact your local smart technical support!
User information.
To operate your wallbox, please note these instructions:
> The device must always be connected to the protective earth conductor of your electricity supply.
The protective earth connection will be made and checked by the installing contractor. After installation, only qualified specialist electrical contractors may make changes.
> The wallbox should not be installed in areas of high pedestrian traffic. Installation along thorough-
fares and marked escape routes should be especially avoided.
> When there is no charging procedure under way, the charging cable should always be unplugged
and stored (model variants with charging socket) or inserted into the compartment on the side of the
wallbox (model variants with fixed charging cable) to avoid trip hazards.
> Ensure that the rated voltage and rated current of the device comply with the parameters of your lo-
cal electricity grid and that the rated output is not exceeded during the charging procedure.
> At all times comply with local safety regulations for the country in which you operate the wallbox.
> To disconnect the wallbox completely from the power grid, the power supply must be interrupted
using the upstream fuse(s) and the external residual current circuit breaker (RCCB).
> Never operate the wallbox in a confined space. In particular, you must ensure that the vehicle can
be parked at a suitable distance from the wallbox and connected without any strain on the charging
cable.
> A parking spot for the vehicle must be planned for in the area in front of the wallbox. The distance
between vehicle and wallbox should be at least 50 cm and no more than 5 m.
> Make sure that the cover of the wallbox housing is always closed and locked when in use. Keep the
triangular key for unlocking the door in a place that is only accessible to authorized users.
> Under no circumstances remove the protective cover for electronic components located behind the
housing cover of the wallbox.
> You must not under any circumstances make any changes to the housing or the internal wiring of
the wallbox: Any disregard of this instruction represents a safety risk, fundamentally breaches the
guarantee provisions and may void the warranty with immediate effect.
> Only have qualified, specialist personnel install and/or repair the device. No parts to be maintained
by the user are located inside the device.
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