SERVICE BULLETIN
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complaint in case of service |
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mandatory |
See Below |
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Date: 15-May.-2003 Model: SR8200,SR9200
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REF.NBR: MZ02-030 |
Subject:
The problem that the sound of Dolby Digital is
Interrupted.
Int.ref:
[PHENOMENON]
When Playback DVD of USA edition, the sound of Dolby Digital is interrupted. Specially, it occurs in Pearl Harbor, Jurassic Park 3, Beast Monster and Stuntman DVD.
[SOLUTION]
The version of the Dolby encorder was changed to cope with Dolby EX.
Update the firmware of the CPU(QU01) and DSP(Q671) to the following version or the latest version.
1. |
The version of the CPU(QU01) |
: 011225 01 |
2. |
The version of the DSP(Q671) |
: CD 07 01030102 |
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: CD 03 01010302 |
Refer to 97 and 98 pages for the procedure of update firmware.
[NECESSARY PART]
Firmware update Disc *SR9200CDR
[REMARKS]
This improvement has been done in the production line after the Lot number MZxxxxxx06xxxx and later.(SR9200/U1B/S1G) the Lot number MZxxxxxx04xxxx and later.(SR8200/U1B/S1G)
The Lot number is mentioned the serial number label on the rear panel. (ex.MZxxxxxx06xxxx)
Approved by S.NAGAO Written by
WQ-19 2 817/additional rule 3 (1st Issue 2003-03-19)
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Date: 15-May-2003 |
Model SR9200/SR8200 |
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SERVICE BULLETIN |
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REF.NBR:MZ03-010 |
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Sound cut a little at the beginning of the track |
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Volume level will decrease when changed Digital and |
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Analog input |
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Int.ref: |
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[ PHENOMENON]
1.Sound cut a little at the beginning of the track with digital connection and with CD or DVD playback. It will happen with first playback and after track skip.
2.Volume level will decrease a little when changed from Digital input (as CD input) to Analog input (as Tape input) , and vice versa.
It happens only the Bass/Treble control is set to other than default “0” setting.
[SOLUTION]
Update the firmware for CPU and DSP.
Firmware for CPU : SR9200UP_NEW_DSP_030124 Firmware for DSP : SR9200UP_NEW_H8_0130_1
(Unzip the file distributed before update.)
Please refer to the SR9200/SR8200 Service manual page 87 “9.UPDATE FIRMWARE” about details of updating the firmware.
[REMARKS]
After update the unit, following surround mode will be changed. (Caused by new DSP firmware.) So, please explain to your customer this change.
* SR9200
1.THX Ultra mode => THX Ultra2 mode
2.SRS CS => SRS CS II
* SR8200
1. SRS CS => SRS CS II
This countermeasure only applies to this claim.
Approved by H.TAMURA Written by K.ONO
WQ-19 2 817/additional rule3 (1st Issue 2003-03-19)
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