Read the following information before using the service manual.
What you can do with this manual
Search for a Ref. No. (phrase)
(Ctrl+Shift+F)
You can use the search function in Acrobat Reader to
search for a Ref. No. in schematic diagrams, printed
wiring circuit diagrams, block diagrams, and parts
lists.
1. Press
• The Search window appears.
2. Enter the Ref. No. you want to search for in the
Search window, and then click the
• A list of search results appears.
Ctrl+Shift+F
Shift
Ctrl
on the keyboard.
F
Search
button.
Jump to the target of a schematic diagram
connector
Click the Ref. No. of the target connector in the red
box around a schematic diagram connector.
•The screen jumps to the target connector.
CP401
v
CP106
3. Click an item on the list.
• The screen jumps to the page for that item, and the
search phrase is displayed.
• Page magnication stays the same as before the
jump.
3
Using Adobe Reader (Windows version)
Add notes to this data (Sign)
The Sign function lets you add notes to the data in
this manual.
Save the le once you have nished adding notes.
The Loupe Tool function lets you magnify a specic
part of a diagram in a separate window.
[Example using Adobe Reader X]
On the
"Loupe Tool"
click
"View"
menu, point to
.
"Zoom"
, and then
• The Pan & Zoom window appears on the screen.
[Example using Adobe Reader 9]
"Tools"
On the
and then click
menu, point to
"Pan & Zoom Window"
"Select & Zoom"
.
,
• The Loupe Tool window appears on the screen.
[Example using Adobe Reader 9]
"Tools"
On the
and then click
menu, point to
"Loupe Tool Window"
"Select & Zoom"
.
,
5
SAFETY PRECAUTIONS
The following items should be checked for continued protection of the customer and the service technician.
leakage current check
Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis
resistance check. If the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the
power cord is less than 460 kohms, the set is defective.
Be sure to test for leakage current with the AC plug in both polarities, in addition, when the set's power is in each state
(on, off and standby mode), if applicable.
CAUTION
Please heed the following cautions and instructions during servicing and
inspection.
◎ Heed the cautions!
Cautions which are delicate in particular for servicing are
labeled on the cabinets, the parts and the chassis, etc. Be
sure to heed these cautions and the cautions described in
the handling instructions.
◎ Cautions concerning electric shock!
(1) An AC voltage is impressed on this set, so if you touch
internal metal parts when the set is energized, you
may get an electric shock. Avoid getting an electric
shock, by using an isolating transformer and wearing
gloves when servicing while the set is energized, or
by unplugging the power cord when replacing parts,
for example.
(2) There are high voltage parts inside. Handle with extra
care when the set is energized.
◎ Caution concerning disassembly and assembly!
Through great care is taken when parts were
manufactured from sheet metal, there may be burrs on
the edges of parts. The burrs could cause injury if ngers
are moved across them in some rare cases. Wear gloves
to protect your hands.
◎ Use only designated parts!
The set's parts have specic safety properties (re
resistance, voltage resistance, etc.). Be sure to use parts
which have the same properties for replacement. The
burrs have the same properties. In particular, for the
important safety parts that are indicated by the z mark
on schematic diagrams and parts lists, be sure to use the
designated parts.
◎ Be sure to mount parts and arrange the wires
as they were originally placed!
For safety seasons, some parts use tapes, tubes or other
insulating materials, and some parts are mounted away
from the surface of printed circuit boards. Care is also
taken with the positions of the wires by arranging them
and using clamps to keep them away from heating and
high voltage parts, so be sure to set everything back as it
was originally placed.
◎ Make a safety check after servicing!
Check that all screws, parts and wires removed or
disconnected when servicing have been put back in
their original positions, check that no serviced parts have
deteriorate the area around. Then make an insulation
check on the external metal connectors and between the
blades of the power plug, and otherwise check that safety
is ensured.
(Insulation check procedure)
Unplug the power cord from the power outlet, disconnect
the antenna, plugs, etc., and on the power. Using a 500V
insulation resistance tester, check that the insulation
resistance value between the inplug and the externally
exposed metal parts (antenna terminal, headphones
terminal, input terminal, etc.) is 1MΩ or greater. If it is
less, the set must be inspected and repaired.
CAUTION
Concerning important safety
parts
Many of the electric and the structural parts used in the
set have special safety properties. In most cases these
properties are difcult to distinguish by sight, and the use
of replacement parts with higher ratings (rated power
and withstand voltage) does not necessarily guarantee
that safety performance will be preserved. Parts with
safety properties are indicated as shown below on the
wiring diagrams and the parts list in this service manual.
Be sure to replace them with the parts which have the
designated part number.
(1) Schematic diagrams Indicated by the z mark.
(2) Parts lists Indicated by the z mark.
The use of parts other than the designated parts could
cause electric shocks, res or other dangerous situations.
6
NOTE FOR SCHEMATIC DIAGRAM
WARNING:
Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
CAUTION:
Before returning the set to the customer, be sure to carry out either (1) a leakage current check or (2) a line to chassis resistance check. If
the leakage current exceeds 0.5 milliamps, or if the resistance from chassis to either side of the power cord is less than 460 kohms, the set
is defective.
WARNING:
DO NOT return the set to the customer unless the problem is identied and remedied.
NOTICE:
ALL RESISTANCE VALUES IN OHM. k=1,000 OHM / M=1,000,000 OHM
ALL CAPACITANCE VALUES ARE EXPRESSED IN MICRO FARAD, UNLESS OTHERWISE INDICATED. P INDICATES MICRO-MICRO FARAD. EACH
VOLTAGE AND CURRENT ARE MEASURED AT NO SIGNAL INPUT CONDITION. CIRCUIT AND PARTS ARE SUBJECT TO CHANGE WITHOUT
PRIOR NOTICE.
NOTE FOR PARTS LIST
1. Parts indicated by
2. When ordering a part, make a clear distinction between "1" and "I" (i) to avoid mis-supplying.
3. A part ordered without specifying its part number can not be supplied.
4. Part indicated by " ★ " mark is not illustrated in the exploded view.
WARNING: Parts indicated by the z mark have critical characteristics. Use ONLY replacement parts recommended by the manufacturer.
"nsp"
on this table cannot be supplied.
INSTRUCTIONS FOR HANDLING SEMI-CONDUCTORS AND OPTICAL UNIT
Electrostatic breakdown of the semi-conductors or optical pickup may occur due to a potential difference caused by
electrostatic charge during unpacking or repair work.
1. Ground for Human Body
Be sure to wear a grounding band (1 MΩ) that is properly grounded to remove any static electricity that may be charged
on the body.
2. Ground for Workbench
Be sure to place a conductive sheet or copper plate with proper grounding (1 MΩ) on the workbench or other surface,
where the semi-conductors are to be placed. Because the static electricity charge on clothing will not escape through the
body grounding band, be careful to avoid contacting semi-conductors with your clothing
<Incorrect>
CBA
<Correct>
1MΩ
Grounding Band
1MΩ
CBA
Conductive Sheet or
Copper Plate
7
Personal notes:
8
TECHNICAL SPECIFICATIONS
nAudio section
• Analog
Input sensitivity/Input impedance : 200 mV/47 kΩ/kohms
Frequency response : 10 Hz – 100 kHz — +1, –3 dB (Direct mode)
S/N : 105 dB (IHF–A weighted, Direct mode)
Distortion : 0.005 % (20 Hz – 20 kHz) (Direct mode)
Rated output : Unbalanced RCA pre-output : 1.2 V
• Digital
D/A output : Rated output — 2 V (at 0 dB playback)
Digital input : Format — Digital audio interface
• Phono equalizer
Input sensitivity : 2.5 mV
RIAA deviation : ±1 dB (20 Hz to 20 kHz)
S/N : 74 dB (A weighting, with 5 mV input)
Distortion factor : 0.03 % (1 kHz, 3 V)
Total harmonic distortion — 0.008 % (1 kHz, at 0 dB)
S/N ratio — 102 dB
Dynamic range — 100 dB
nVideo section
• Standard video connectors
Input/output level and impedance : 1 Vp-p, 75 Ω/ohms
Frequency response : 5 Hz – 10 MHz — 0, –3 dB
• Color component video connector
Input/output level and impedance : Y signal — 1 Vp-p, 75 Ω
Frequency response : 5 Hz - 60 MHz — 0, –3 dB
nTuner section
(Note : μV at 75 Ω, 0 dBf = 1 x 10
Reception frequency range : FM 87.5 MHz - 107.9 MHz (for U)
Effective sensitivity : FM 1.5 μV (14.8 dBf) (for U)
S/N ratio : MONO ― 78 dB (for U)
Distortion : MONO ― 0.1 % (for U)
Balanced XLR pre-output: 2.4 V
PB / CB signal — 0.7 Vp-p, 75 Ω
PR / CR signal — 0.7 Vp-p, 75 Ω
FM 87.5 MHz - 108.0 MHz (for N)
AM 530 kHz - 1710 kHz (for U)
AM 522 kHz - 1611 kHz (for N)
FM 1.2 μV (12.8 dBf) (for N)
AM 20 μV (for U)
AM 18 μV (for N)
MONO ― 70 dB (for N)
STEREO ― 68 dB (for U)
STEREO ― 67 dB (for N)
HD ― 85 dB (for U)
Network type (wireless LAN standard) : Conforming to IEEE 802.11b
Security : WEP 64 bit, WEP 128 bit
Radio frequency : 2.4 GHz
No. of channels : 1 - 11 ch (for U)
z1 The Wi-Fi® CERTIFIED Logo and the Wi-Fi CERTIFIED On-Product Logo
are registered trademarks of the Wi-Fi Alliance.
WPA/WPA2-PSK (AES)
WPA/WPA2-PSK (TKIP)
1 - 13 ch (for N)
Conforming to IEEE 802.11g
Conforming to IEEE 802.11n
(Wi-Fi® compliant)z1
nBluetooth section
Communications system : Bluetooth Version 2.1 + EDR
Transmission power : Maximum 2.5 mW (Class 2)
Maximum communication range : Approx. 32.8 ft/10 m in line of sightz2
Frequency band : 2.4 GHz band
Modulation scheme : FHSS (Frequency-Hopping Spread Spectrum)
Supported proles : A2DP (Advanced Audio Distribution Prole)1.2
z2 The actual communication range varies depending on the inuence of
such factors as obstructions between devices, electromagnetic waves
from microwave ovens, static electricity, cordless phones, reception
sensitivity, antenna performance, operating system, application
software etc.
AVRCP (Audio Video Remote Control Prole)1.4
(Enhanced Data Rate)
nGeneral
Power supply : (for U) : AC 120 V, 60 Hz
Power consumption : 60 W
Power consumption in standby mode : 0.2 W
Power consumption in CEC standby mode : 0.5 W
Power consumption in network standby mode : 2.7 W
For purposes of improvement, specications and design are subject to
change without notice.
(for N) : AC 230 V, 50 Hz / 60 Hz
9
DIMENSION
Unit : in. (mm)
Weight : 22 lbs 8 oz (10.2 kg)
(32)
1 3/8
14 1/4 (361)
3/4
(18)
16 1/4 (411)
1/2
(12)
(40)
1 5/8
10 5/8 (267)
(53)
2 1/8
7/8
(20)
15 1/2 (392)
17 3/8 (440)
9 3/4 (247)
6 3/4 (171)
7 3/8 (185)
2 3/8
(60)
2 (50)
.
13 1/2 (340)
5/8
(14)
2 (50)
10
CAUTION IN SERVICING
Initializing This Unit
Make sure to initialize this unit after replacing the microcomputer or any peripheral equipment, or the digital PCB.
1. Press the power button to turn off the power.
2. While holding down buttons "
3. Release the buttons after conrming that the display ashes at 1-second intervals.
* The unit is initialized.
MOVIE
" and "
MUSIC
" simultaneously, press the power button to turn on the power.
NOTE:
• If the unit fails to enter the service mode in step 3, repeat the procedure from step 1.
• Initializing the device restores the customized settings to the factory settings. Write down your settings in advance and
recongure the settings after initialization.
MUSICMOVIEX
JIG FOR SERVICING
Use the following jigs (extension cable kit) when repairing the PCBs.
Order with your dealer for the jigs your dealer if necessary.
8U-110084S : EXTENSION UNIT KIT : 1Set
8U-110136S : EXTENSION UNIT KIT : 1Set
(See page 72)
11
DISASSEMBLY
• Remove each part following the ow below.
• Reassemble the removed parts in the reverse order.
• Read "Precautions During Work" before reassembling the removed parts.
• If wire bundles are removed or moved during adjustment or part replacement, reshape the wires after completing
the work. Failure to shape the wires correctly may cause problems such as noise.
TOP COVER
FRONT PANEL ASSY
See "DISASSEMBLY"
1. FRONT PANEL ASSY
and "EXPLODED VIEW"
FRONT PCB
Ref. No. of EXPLODED VIEW : C5
HEAD PHONE PCB
Ref. No. of EXPLODED VIEW : C2
FRONT HDMI FFC CABLE PCB
Ref. No. of EXPLODED VIEW : C7
FRONT HDMI PCB
Ref. No. of EXPLODED VIEW : C3
FRONT SW PCB
Ref. No. of EXPLODED VIEW : C1
RADIATOR ASSY
See "DISASSEMBLY"
2. RADIATOR ASSY
and "EXPLODED VIEW"
H-DAM PCB
Ref. No. of EXPLODED VIEW : C10
GUIDE FFC1 PCB
Ref. No. of EXPLODED VIEW : C11
HEATSINK
Ref. No. of EXPLODED VIEW : M15
DIGITAL PCB ASSY
See "DISASSEMBLY"
3. DIGITAL PCB ASSY
and "EXPLODED VIEW"
DIGITAL PCB
Ref. No. of EXPLODED VIEW : C37
GUIDE FFC2 PCB
Ref. No. of EXPLODED VIEW : C36
CY920 MODULE ASSY
Ref. No. of EXPLODED VIEW : C39
VIDEO PCB ASSY
See "DISASSEMBLY"
4. VIDEO PCB ASSY
and "EXPLODED VIEW"
VIDEO PCB
Ref. No. of EXPLODED VIEW : C35
INPUT PCB ASSY
See "DISASSEMBLY"
5. INPUT PCB ASSY
and "EXPLODED VIEW"
INPUT PCB
Ref. No. of EXPLODED VIEW : C30
SMPS PCB
See "DISASSEMBLY"
7. SMPS PCB
and "EXPLODED VIEW"
SMPS PCB
Ref. No. of EXPLODED VIEW : C22
MAIN TRANS
See "DISASSEMBLY"
8. MAIN TRANS
and "EXPLODED VIEW"
MAIN TRANS
Ref. No. of EXPLODED VIEW : C21
XLR PCB ASSY
See "DISASSEMBLY"
6. XLR PCB ASSY
and "EXPLODED VIEW"
XLR PCB
Ref. No. of EXPLODED VIEW : C16
FRONT CNT PCB
Ref. No. of EXPLODED VIEW : C13
SIDE C PCB
Ref. No. of EXPLODED VIEW : C14
FUSE PCB
Ref. No. of EXPLODED VIEW : C12
12
Explanatory Photos for DISASSEMBLY
• For the shooting direction of each photos used in this manual, see the photo below.
• A, B, C and D in the photo below indicate the shooting directions of photos.
• The photographs with no shooting direction indicated were taken from the top of the unit.
• Photos of AV7702mkII U are used in this manual.
The viewpoint of each photograph
(Shooting direction : X) [View from the top]
↓Shooting direction: B↓
↓Shooting direction: D↓
↑Shooting direction: A↑
Front side
↑Shooting direction: C↑
13
1. FRONT PANEL ASSY
Proceeding : TOP COVER
(1) Remove the screws.
→
FRONT PANEL ASSY
View from the bottom
(2) Remove the screws. Cut the wire clamp, then remove the connector. Remove the FFC.
x2x2
STYLE PIN
FFC
FFC
x9
CN602
CN321
2. RADIATOR ASSY
Proceeding : TOP COVER
(1) Remove the screws.
FRONT PANEL ASSY→RADIATOR ASSY
→
Shooting direction: A
x3
(2) Cut the wire clamp, then remove the connector wire. Remove the screws.
CUTx4
x1x1
↑Shooting direction: D↑
CN481
CN482
CN920
CN922
CN921
↑Shooting direction: A↑
CN923CN483
CN484
↑Shooting direction: C↑
14
3. DIGITAL PCB
Proceeding : TOP COVER
(1) Remove the screws.
(2) Cut the wire clamp, then remove the connector. Remove the FFC.
BACK CHASSIS
→
x2
DIGITAL PCB
→
Shooting direction: A
CN903
CN531
x2
x16
x50
x2
CUTx5
(3) Remove the connector.
FFC
STYLE PIN
BN24ABN26A BN25A BN21A
BN23A
BN27A
FFC
CN321
15
4. VIDEO PCB
Proceeding : TOP COVER
(1) Cut the wire clamp, then remove the connector.
BACK CHASSIS
→
DIGITAL PCB
→
→
VIDEO PCB
5. INPUT PCB
Proceeding : TOP COVER
(1) Remove the connector.
BN28B
BN27B
BACK CHASSIS
→
BN64C
BN23C
BN26CBN24C
STYLEPIN
DIGITAL PCB
→
BN21B
VIDEO PCB
→
From HDAM PCB
From HDAM PCB
CUT x3
→
INPUT PCB
From HDAM PCB
From HDAM PCB
16
6. XLR PCB
Proceeding : TOP COVER
XLR PCB
→
(1) Remove the screws.
(2) Remove the connector.
BACK CHASSIS
→
DIGITAL PCB
→
View from the bottom
→
VIDEO PCB
x3
→
INPUT PCB
(3) Remove the screws.
7. SMPS PCB
Proceeding : TOP COVER
CN920
BACK CHASSIS
→
See "EXPLODED VIEW" for instructions on removing the SMPS PCB.
CN922
CN921
↑Shooting direction: A↑
→
CN923
DIGITAL PCB
→
x7
x2
x2
SMPS PCB
8. TRANS POWER
Proceeding : TOP COVER
See "EXPLODED VIEW" for instructions on removing the transformer (TRANS).
BACK CHASSIS
→
DIGITAL PCB
→
17
TRANS POWER
→
SPECIAL MODE
Special mode setting button
No. 1 - 5, 8 : While holding down buttons "A", "B" and "C" simultaneously, press the power button to turn on the power.
b
No. 6, 7 : While the power is on, hold down buttons "A" and "B" for at least 3 seconds .
b
No. 9 : While holding down buttons "A" and "B" simultaneously, insert the AC plug into the wall outlet to turn on the power.
b
No.ModeButton AButton BDescriptions
Version Display
1
(u-COM / DSP Error Display)
2Selecting the Mode for Service-related
2-1 Check the Video/Audio path Mode
2-2 232C Standby Clear Mode↑-
2-3 Operation Info Mode↑-
TUNER STEP Mode
2-4
(N model only)
3User Initialization ModeGAMEA-DSX
4Factory Initialization ModeMOVIEMUSIC
5PANEL / REMOTE LOCK Selection ModeBACKENTER
6CY920 Reboot ModeM-DAX
7CY920 Initialization ModeBACKENTEREnter this mode only after replacing Flash for CY920 and rewriting the rmware.
8USB Update modeHDMI OUTSTATUSSwitches this unit to USB Update mode.
9Forced USB All Device Write ModeHDMI OUTSTATUS
DIMMERSTATUS
ZONE
SELECT
CURSOR
f/d
↑-
BACK
DYNAMIC
Displays the version of rmware such as the main rmware or DSP. Errors that
have occurred are displayed.
(See page 19)
This is a display for turning on each service-related mode.
Service-related modes: No. 2-1 - No. 2-4
This is a special mode for service conrmation used during repair work to
-
simplify the conrmation work for the Audio channel / video channel. (See
page 24)
Switches from 232C standby mode to normal standby mode.
(See page 68)
Displays the accumulated operating time of the unit, the number of times the
power was switched on, and the number of occurrences of each protection. (See
page 68)
Enables reception STEP of the ANALOG TUNER to be changed.
(See page 69)
Initializes backup data.
(Settings for the Installer Setup are not initialized.)
Initializes backup data.
(The settings for the Installer Setup is also initialized.)
Start this unit in the PANEL/REMOTE LOCK selection mode so that PANEL LOCK
and Remote Lock can be switched between ON and OFF. (See page 70)
The CY920 is restarted after CY920 hang up.
EQ
Mode used when this unit cannot be recovered.
Forcibly switches this unit to USB update mode.
(See page 78)
NOTE:
When the volume indicator displays "", the set has entered a special mode for developers.
In this case, RS-232C communication cannot be used.
To cancel this special mode, press and hold the "
indicator returns to the normal display, RS-232C communication can be used.
DYNAMIC
EQM-DAX
X
MOVIE
CURSOR
MUSIC
GAME
"and "
f
DYNAMIC
VOL
A-DSX
STATUS
HDMI
OUT
" buttons for 3 seconds and longer. When the volume
BACKENTER
0
STATUS
DIMMER
ZONE
SELECT
18
1. Version Display Mode
1.1. Actions
Version information is displayed when the device is started in this mode.
1.2. Starting up
While holding down buttons "DIMMER" and "
then press the "STATUS" button to display the information in section 1.3 on the display.
The version list is also displayed on GUI while the version is displayed on the display.
b
1.3. Display Order
Error information("See "1.4. Error display") → q Model destination information, Serial Number
→ w Firmware Package Version → e Main µ-com, Main 1st Boot Loader Version → r DSP1/2/3/4 ROM
→ t Audio, Video PLD → y GUI SFLASH → u Ethernet 1st Boot Loader, Hardware ID
→ i Ethernet 2nd Boot Loader, Rhapsody Flag → o Ethernet IMAGE → Q0 Ethernet MAC ADDRESS information
→ Q1 BT MAC ADDRESS information →
→ Q3 MultEQ Pro APP (Displayed when Audyssey Pro is complete)
→ Q4 MultEQ Pro ICL (Displayed when Audyssey Pro is complete)
Model destination information, Serial Number:
q
FLDL1
A V 77 0 2m k IIU
STATUS
HD Radio (For U Region)
Q2
" simultaneously, press the power button to turn on the power.
FLDL1
FLDL2
Firmware Package Version:
w
FLD
Main µ-com, Main 1st Boot Loader Version:
e
FLD
DSP1/2/3/4 ROM :
r
FLD
FLD
Audio, Video PLD :
t
FLD
A V 77 0 2m k IIN
S / N.* * ** * ** * **
L1
L2
L1
L2
L1
L2
L1
L2
L1
L2
F i rm .Pa c ka g e
M a in: * ** * ** * *
M a inF BL : ** . **
D S P1: * *. * *
D S P2: * *. * *
D S P3: * *. * *
D S P4: * *. * *
A u di oPL D :* * .* *
V i de oPL D :* * .* *
V e r. : ** * *
19
GUI SFLASH :
y
FLDL1
@ : Model code, $ : Brand code, \ : Region code (U=1, N=2, K=5, F=4, ALL=0)
Ethernet 1st Boot Loader, Hardware ID :
u
L1
FLD
L2
AA : Hardware ID
Ethernet 2nd Boot Loader, Rhapsody Flag :
i
L1
FLD
L2
BB : Rhapsody Flag
Ethernet IMAGE :
o
L1
FLD
L2
Ethernet MAC ADDRESS information:
Q0
L1
FLD
L2
G U I: @ @$ \ ** * *
E t he r ne tFB L
* * ** * *- A A
E t he r ne tSB L
* * ** * ** * ** * ** - BB
E t he r ne tIM G
* * ** * ** * ** * **
* N ETM ACA d dr e ss
* * ** * *- * ** * **
BT MAC ADDRESS information:
Q1
L1
FLD
HD Radio (for U Region) :
Q2
FLD
Software Congration
*
Release Typte
X
Base Version No.
Y
Build No.
Z
MultEQ Pro APP :
Q3
FLD
MultEQ Pro ICL :
Q4
FLD
* B TM A CA d dr e ss
L2
L1
L2
L1
L2
L1
L2
* * ** * *- * ** * **
* H D: * ** * ** * *-
* M ul t EQP roA P P
* * .* * .* * .* * **
* M ul t EQP roI C L
* * .* * .* * .* * **
X Y YY Y .Z Z Z
20
1.4. Error display
See the table below for descriptions of the displayed errors and countermeasures for these.
If multiple errors occur, only one item is displayed.
The priority order is w, e, r, t, y, q.
ConditionStatesDisplayTROUBLE SHOOTING
q
Firm Check
NG
(*:1/2/3/4)
w
IP SCALER
NG
e
GUI Serial
Flash NG
r
DIR NG
t
DSP* NG
(*:1/2/3/4)
y
EEPROM
NG
The model name, brand name and region
information written in the rmware
are compared to the region settings in
the PCB. This error is displayed if the
information does not match.
" ▲ " or " ▼ " is displayed as the rst
character if the rmware is not correct (see
the illustrations on the right).
An error occurs in Loopback Test of the
DDR memory which is performed during
the initial setting of i/p Scaler (ADV8003).
During the initial setting of i/p Scaler (
ADV8003 ) , there is not the reply of the
Loopback Test result of the DDR memory .
If the Main CPU version is not supported
by the GUI Serial Flash (ADV8003),
" ▼ " is displayed as the rst character of
the GUI rmware version.
This error is displayed if there is no
response from the DIR.
The DSP* FLAG0 port does not enter "Hi"
status while booting a DSP code even
after resetting DSP.
The DSP* FLAG0 port does not enter "Hi"
status before issuing a DSP command.
Setting WRITE to "Lo" does not set ACK to
"Hi" during DSP* data reading.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP* data reading.
Setting WRITE to "Hi" does not set ACK to
"Hi" during DSP* data writing.
Setting REQ to "Lo" does not set ACK to
"Lo" during DSP* data writing.
An error occurred in a checksum of the
EEPROM(*** is a block address number).
F I R ME R R O R
–
M a i n: * * . * *
–
D S P 1: * * . * *
–
A u d i oP L D : * * . * *
•
G U I: * * * * * * * *
I PS C A L E RE R R0 1
I PS C A L E RE R R0 2
G U IV E R .E R R O R
•
G U I: * * * * * * * *
D I RE R R O R0 1
D S P *E R R O R0 1
D S P *E R R O R0 2
D S P *E R R O R0 3
D S P *E R R O R0 4
D S P *E R R O R0 5
D S P *E R R O R0 6
E 2 P R O ME R R * * *
• Check the resistor for
setting the region
(R1589/R1590 DIGITAL
PCB).
• Write the rmware for
the correct region.
•Check the circuits
around the IP SCALER
(IC401, DIGITAL PCB)
and DDR2 (IC402/IC403).
If there appear to be
no problems, IC401 or
IC402/IC403 is faulty.
• Check the rmware
version.
• Check the DIR (IC202,
DIGITAL PCB) and
surrounding circuits.
• Check the DSP (IC251/
IC261/IC271/IC281,
DIGITAL PCB) and
surrounding circuits.
21
1.5. Version Display in the Setup Menu
Follow the steps below to display the rmware information.
(1) Press the "
SETUP
" button on the remote control.
(2) Select "General - Information - Firmware".
The version information is displayed as a 14-digit number as shown in the screenshot below.
General/Firmware
Version
Displays system information
XXXX-XXXX-XXXX-XX
GUI Image
This 14-digit number comprises a part of the version number of each device and module.
These version numbers correspond to the 14-digit number as shown below.
The 2nd digit from the right for Main
The 1th digit from the right for Main
The 2nd digit from the right for Sub
The 1st digit from the right for Sub
X X X X XXX X
X X X
X X X
X X X
X X X
X X X
X X X
X X X X 0 0 1 6
X X X X X X
XBX X X X X X X X X X X
XIX X X X X X X 0 0 3 7
2 8X
8X 38-3 8 21
2
3
4
5
1
7
The 1st digit from the right for DSP1
The 1st digit from the right for DSP2
The 1st digit from the right for DSP3
The 1st digit from the right for DSP4
The 1st digit from the right for A.PLD
The 1st digit from the right for V.PLD
The 1st digit from the right for GUI
Info display2 3 4- 6 7 7 3 - 0 5
The 1st digit from the right for IMG
The 2nd digit from the right for IMG
The rmware version numbers and this 14-digit version information are written in the Service Information.
b
22
2. Selecting the Mode for Service-related Operations
2.1. Actions
Select diagnostic mode (service path check mode), protection history display mode, or 232C standby clear mode.
2.2. Starting up
While holding down buttons "
power.
Select the desired mode using the "
ZONE SELECT
CURSOR f/
2.3. Displaying and Selecting Each Mode
The information shown on the display switches each time the "
Press the "
q
FLD
Service Path Check Mode:
The Video and Audio paths can be checked.
This function is convenient for conrming problem paths in the product and checking
w
FLD
Switches from 232C standby mode to normal standby mode.
ENTER
L1
L2
L1
L2
" button to set the currently displayed mode and restart the device.
– 1 .S E RV I CEC HE C K
3 . RS 2 32 CRE S ET
the paths after repairing.
1 . SE R VI C EC H EC K
– 3 .R S 23 2 CR E SE T
BACK
" and "
" button, then press the "
d
" simultaneously, press the power button to turn on the
CURSOR f/
ENTER
" button to conrm.
" button is pressed.
d
e
L1
FLD
L2
Operation Info for the unit can be checked.
r
L1
FLD
L2
Enables reception STEP of the ANALOG TUNER to be changed.
3 . RS 2 32 CRE S ET
– 4 .O PIN F O
4 . OPI NF O
– 5 .T U NE RFR QS ET
2.3. Canceling the selected mode
Press the power button to turn off the power.
23
2-1. DIAGNOSTIC MODE (Service Path Check Mode)
2-1.1. Actions
This function is convenient for conrming problem paths in the product and checking the paths after repairing.
The Video and Audio paths can be checked.
The backup data is not rewritten.
2-1.2. Starting up
While holding down buttons "
1.SERVICE CHECK
Select "
The "
TUNED
STEREO
", "
ZONE SELECT
", then press the "
RDS
" and "
" segments are lit in this mode.
2-1.3. Canceling diagnostic mode
Press the power button to turn off the power.
2-1.4. Selecting items to check
Press the q button to switch between video items and audio items.
Press the w or e button to select the previous or next item.
(* The input source can be switched to any source except CBL/SAT.)
・Analog input ⇒ RCA output SW (20Hz) (Front L/R, Center, Surround L/R, Surround Back L/R, Front Wide L/R, Subwoofer)
・Analog input ⇒ XLR output, SW (20Hz) (Front L/R, Center, Surround L/R, Surround Back L/R, Front Wide L/R, Subwoofer)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
・Analog input ⇒ ZONE 2RCA output (ZONE2 L/R)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
・Analog input ⇒ ZONE 3RCA output (ZONE3 L/R)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
25
Paths to be conrmedDisplay SettingsWhat to conrm
Analog Amp Assign (signal) Path
(Amp Assign:BiAMP-Surround Back)
Input Source : CBL/SAT
Input Mode : Auto
Sound mode: Stereo
Amp assign : 9.1ch(Bi-Amp)
Preout for Bi-Amp : SURROUND BACK
Floor Sp : 5ch
Height Sp : None
Dolby Sp : None
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Input Mode : Auto
Sound mode: Stereo
Amp assign : 9.1ch(Bi-Amp)
Preout for Bi-Amp : FRONT WIDE/HEIGHT2
Floor Sp : 5ch
Height Sp : None
Dolby Sp : None
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Input Mode : Auto
Sound mode: Stereo
Amp assign : 9.1ch(Bi-Amp)
Preout for Bi-Amp:HEIGHT1
Floor Sp : 5ch
Height Sp : None
Dolby Sp : None
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Input Mode : Auto
Sound mode: Multi Ch Stereo
Amp assign : 11.1ch
Floor Layout : 5ch&SB&FW
Height Sp : 4ch
Dolby Sp : None
Height Layout : Top Front & Top Rear
Speaker Select=Floor & Height
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Input Mode : Auto
Sound mode: Multi Ch Stereo
Floor Layout : 5ch&SB&FW
Height Sp : 4ch
Dolby Sp : None
Height Layout : Top Front & Top Rear
Speaker Select=Floor
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Input Mode : 7.1Ch In
Amp Assign : 11.1ch
Floor Layout : 5ch&SB
Height Sp : None
Dolby Sp : None
Speaker Cong : Front, Center, Surround, Surround Back(2ch),
Subwoofer
Speaker Cong ALL Speaker=Small/SW=2ch
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
・Analog input ⇒ RCA output → Front L/R or Surround Back L/R (Front output)
・Analog input ⇒ XLR output → Front L/R or Surround Back L/R (Front output)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
・Analog input ⇒ RCA output → Front L/R or Front Wide L/R(Front output)
・Analog input ⇒ XLR output → Front L/R or Front Wide/Height2 L/R(Front output)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
・Analog input ⇒ RCA output → Front L/R or Height1 L/R (Front output)
・Analog input ⇒ XLR output → Front L/R or Height1 L/R (Front output)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
・Analog input ⇒ RCA output
Height1 L/R (Top Front output)
Height2 L/R (Top Rear output)
・Analog input ⇒ XLR output
Height1 L/R (Top Front output)
(* The input source can be switched to any source except CBL/SAT.)
Check PREOUT output.
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
・Analog input ⇒ RCA output → Front Wide L/R
・Analog input ⇒ XLR output → Front Wide L/R
(* The input source can be switched to any source except CBL/SAT.)
Check PREOUT output.
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
7.1ch In input, check the following.
・7.1ch In input ⇒ RCA output → Front L/R, Center, Surround L/R, S.Back L/R, Subwoofer
・7.1ch In input ⇒ XLR output → Front L/R, Center, Surround L/R, S.Back L/R, Subwoofer
26
Paths to be conrmedDisplay SettingsWhat to conrm
Back DAC-Height2 (signal) Path
15
Height1 DAC-Height2 (signal) Path
16
g.15a
g.15b
g.16a
g.16b
L1
A 2 0 S B - H 2
L2
* * * . * d B
L1
A 2 1 H 1 - H 2
L2
* * * . * d B
Input Source : CBL/SAT
Input Mode:Auto
Sound mode: Multi ch Stereo
Amp assign:11.1ch
Floor Layout : 5ch&FW
Height Sp : 4ch
Dolby Sp : None
Height Layout : Top Front & Top Rear
Speaker Select = Floor & Height
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Input Mode:Auto
Sound Mode: Multi ch Stereo
Amp assign:11.1ch
Floor Layout : 5ch&SB&FW
Height Sp : 4ch
Dolby Sp : None
Height Layout : Top Front & Top Rear
Speaker Cong : All Small
Speaker Select = Front
Wide/Height2 XLR = Front Wide(AV7702 Only)
※ Special Settings:Height1 Path → Height 1 RCA/XLR Relay:Off Fixed
Height1 Path → Height 2 RCA/XLR Relay:On Fixed
Back Path → Back RCA/XLR Relay:On Fixed
Back Path → Height2 RCA/XLR Relay:Off Fixed
Wide Path → Wide RCA/XLR Relay On Fixed
Wide Path → Height2 RCA/XLR Relay Off Fixed
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
(* The input source can be switched to any source except CBL/SAT.)
(* Volume -20dB is the value when Relative settings are used. The value is 60 when Absolute settings are used)
Note: For checking the signal path, in the A21 mode, voice of Height1 is output from RCA / XLR of Height2.
(Not output from any terminal voice of Height2 does not output the sound from the Height1 of RCA / XLR.)
27
2-1.6. Conrmation items for the video system
See the block diagram g.XXth.
Paths to be conrmedDisplay SettingsWhat to conrm
Analog Video through (signal) Path
1
Video Convert
(Analog or HDMI ⇒ HDMI)
2
HDMI through (signal) Path
(MAIN ZONE)
3
CEC
(Control Monitor:HDMI Monitor1)
4
HDMI Audio
(Audio :AVR)
5
g.17
g.18a
g.18b
g.19
g.20
g.21a
g.21b
g.21c
HDMI Audio
(Audio :TV)
6
g.22a
g.22b
OSD
g.23
7
HDMI (signal) Path
(ZONE2)
8
g.24
L1
V 0 1 V I D E O
L2
* * * . * d B
L1
V 0 2 C O N V
L2
* * * . * d B
L1
V 0 3 H D M I
L2
* * * . * d B
L1
V 0 4 C E C
L2
* * * . * d B
L1
V 0 5 H - A V R
L2
* * * . * d B
L1
V 0 6 H - T V
L2
* * * . * d B
L1
V 0 7 M E N U
L2
* * * . * d B
L1
V 0 8 Z 2 H D
L2
* * * . * d B
Input Source : CBL/SAT
ALL Source Video Convert(IP Scaler) : OFF
MAIN ZONE : ON
ZONE2 : ON
Input Source : CBL/SAT
Video Convert(IP Scaler) : ON, ALL Source
IP Scaler : "Analog&HDMI", ALL Sources
Resolution : "Auto", ALL Sources
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
Video Convert(IP Scaler) : OFF, ALL Sources
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
HDMI Control : ON
Control Monitor:Monitor1(HDMI Monitor Out1)
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
HDMI Control : OFF
HDMI Audio : AVR (if checking the audio output from AVR)
HDMI Audio : TV (if checking the audio output from TV)・HDMI input(PCM, DolbyDigital, DTS) ⇒ HDMI output (audio output from connected TV)
Input Source : CBL/SAT
Video Convert(IP Scaler) : ON, ALL Sources
IP Scaler : "Analog&HDMI", ALL Sources
Resolution : "AUTO", ALL Sources
Setup Menu : ON
MAIN ZONE : ON
ZONE2 : OFF
ZONE3 : OFF
Input Source : CBL/SAT
ZONE2 Source : Source
MAIN ZONE : ON
ZONE2 : ON
ZONE3 : OFF