Mackie C4 Pro Quick Start Guide

Page 1
Mackie Control C4 Pro
PARAMETER
TRACK SHIFT
OPTION
MARKER
CONTROL
LOCK
SPOT ERASE
FUNCTION
CHAN STRIP
2/2
BANK
SINGLE
FUNCTION MODIFIERSASSIGNMENT
3/1
1/3
/ALT
87654321
TRACK L
SLOT UP
SLOT DOWN
TRACK R
MACKIE CONTROL C4 PRO
IN OUT
MIDI
EXTERNAL
POWER
POWER
3.0A-4.0A
7.5V
Quick-Start Guide
DSP Plug-in and Virtual Instrument Controller
Page 2
Mackie Control C4 Pro
CAUTION AVIS
RISK OF ELECTRIC
SHOCK
DO NOT OPEN
RISQUE DE
CHOC
ELECTRIQUE
NE PAS OUVRIR
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED PERSONNEL
ATTENTION: POUR EVITER LES RISQUES DE CHOC
ELECTRIQUE, NE PAS ENLEVER LE COUVERCLE. AUCUN
ENTRETIEN DE PIECES INTERIEURES PAR L'USAGER. CONFIER
L'ENTRETIEN AU PERSONNEL QUALIFIE.
AVIS: POUR EVITER LES RISQUES D'INCENDIE OU
D'ELECTROCUTION, N'EXPOSEZ PAS CET ARTICLE
A LA PLUIE OU A L'HUMIDITE
The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure, that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Le symbole éclair avec point de flèche à l'intérieur d'un triangle équilatéral est utilisé pour alerter l'utilisateur de la présence à l'intérieur du coffret de "voltage dangereux" non isolé d'ampleur suffisante pour constituer un risque d'éléctrocution.
The exclamation point within an equilateral triangle is intended to alert the user of the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
Le point d'exclamation à l'intérieur d'un triangle équilatéral est employé pour alerter les utilisateurs de la présence d'instructions importantes pour le fonctionnement et l'entretien (service) dans le livret d'instruction accompagnant l'appareil.
R
Important Safety Instructions
15.
This apparatus shall not be exposed to dripping or splashing, and
no object filled with liquids, such as vases, shall be placed on the apparatus.
16.
The AC adapter is used as the power device and should be
protected from damage.
17.
This apparatus has been equipped with a rocker-style power
switch. This switch is located on the rear panel and should remain readily accessible to the user.
18. This apparatus does not exceed the Class A/Class B (whichever
is applicable) tus as Department
limits for radio noise emissions from digital appara-
set out in the radio interference regulations of the Canadian
of Communications.
ATTENTION — Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant las limites applicables aux appareils numériques de class A/de class B (selon le cas) prescrites dans le réglement sur le brouillage radioélectrique édicté par les ministere des communications du Canada.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with
the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding­type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10.
Protect the power cord from being walked on or pinched particu-
larly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11.
Only use attachments/accessories specified by the manufacturer.
12.
Use only with a cart, stand, tripod, bracket, or table specified
13.
14.
Mackie Control C4 Pro
by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for
long periods of time.
Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
FCC Information
NOTE: This equipment has been tested and found to comply
with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial installation. This equipment gener­ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
This product has been tested and complies with the following standards and directives as
set forth by the European Union: * EN 55022 Radiated and Conducted Emissions * EN 55024 Electromagnetic Immunity * EN 61000-4-2 Electrostatic Discharge Immunity * EN 61000-4-3 RF Electromagnetic Fields Immunity * EN 61000-4-4 Electrical Fast Transient/Burst Immunity * EN 60950/IEC 950 Electrical Safety Requirements
WARNING — To reduce the risk of fire or electric shock, do
not expose this appliance to rain or moisture.
Part No. SW0455 Rev. A 01/07 © 2007 LOUD Technologies Inc. All Rights Reserved.
Page 3
Introduction
Thank you for choosing Mackie for your Digital Audio Workstation (DAW) control solution. Mackie Control C4 Pro provides easy editing of DSP and virtual ibility allows across multiple parameters quickly and precisely.
but when used with the Mackie Control Universal Pro and Mackie Control Extender Pro, you have complete analog-style control over tracks and plug-ins with your Mackie Control-supported DAW.
specific to Apple Logic Pro. Cakewalk Sonar has tailored its implementation to work with the Logic labeling. Custom lexan overlays are included with your MC C4 Pro for Tracktion and Reason. These overlays fit over the bottom portion of the control surface and correctly label the buttons for the functionality supported by the DAW you are using. Visit our website (www.mackie.com) to see a list of all the currently supported DAWs, and available overlays.
instrument plug-in parameters. Its flex-
you to make simple or complex edits
The Mackie Control C4 Pro can be used by itself,
The labels for the buttons and controls are
You can also download the Mackie C4 Commander software from our website (www.mackie.com/
products/c4commander).
the C4 work with other hardware and software, providing more functionality for the C4. C4 Com­mander comes with an extensive library of the most commonly used MIDI synths and instru­ments, and translates the controls on the C4 into the correct MIDI commands to control the exter­nal devices. Check it out!
The C4 Commander lets
Quick-Start Guide
Bundled Software
Your Mackie Control C4 Pro includes a DVD­ROM that contains Tracktion, our easy-to-use Music Production Software. erything you need to music on a Mac or PC. interface with streamlined website (www.mackie.com) tion updates as they become available.
pro
Tracktion contains ev-
fessionally record and mix
It is a clean, single-screen
operation. Check our
periodically for Track-
C4 Commander Graphic Interface
Tracktion Edit Screen
Quick-Start Guide
Page 4
Mackie Control C4 Pro
Mackie Control C4 Pro
Mackie Control Universal Pro
IN OUT
MIDI
EXTERNAL
POWER
POWER
3.0A-4.0A
7.5V
IN OUT IN
1 2
OUT
EXTERNAL
POWER
POWER
PORT 3 PORT 4
EXTERNAL CONTROL
USER SWITCH
7.5V 3.0A-4.0A
IN OUT
PORT 2
PORT1
(INTERNAL)
= MCU
USB Connection
Digital Audio Workstation
MIDI OUT
MIDI
IN
Mackie Control C4 Pro
IN OUT
MIDI
EXTERNAL
POWER
POWER
3.0A-4.0A
7.5V
Multiport
USB MIDI Interface
MIDI
OUT
MIDI
IN
Computer
USB Connection
Digital Audio Workstation
Installation
Connect the Mackie Control C4 Pro to your USB MIDI
interface via two MIDI cables. the MIDI OUT from the MC C4 Pro to the MIDI IN on the USB MIDI interface (and MIDI IN to MIDI OUT). The USB connection is made between the USB MIDI interface and your computer's USB port.
See "Hookup 1: MIDI"
below.
Connect one end of the external power supply to the Mackie Control C4 Pro, and the other end to an AC power source between 90 V and 264 V AC (50–60 Hz).
Turn on the Mackie Control C4 Pro POWER switch.
Launch your software program of choice.
Select your software’s console or surface man ager set up window.
Connect
Select the Mackie Control C4 in the MIDI de vice setup section of your DAW application.
Once Mackie Control C4 is selected within your software's setup preferences, the unit will be recognized automatically.
Visit the C4 page on our website (www.mackie.com/products/c4/ index.html) for helpful informa­tion on setting up the C4 with various DAW applications.
To connect the Mackie Control C4 Pro to your Mackie Control Universal Pro:
1.
If you are using the USB method to connect the MCU Pro to your computer, then the MCU
-
Pro has three sets of MIDI IN/OUT connectors for connecting additional MC Extender Pro and C4 Pro units (or other MIDI devices). Always connect MIDI OUT from one unit to MIDI IN on the next unit (and MIDI IN to MIDI OUT). See "Hookup 2: MC C4 Pro to MCU Pro" below.
-
4
Hookup 1: MIDI
Hookup 2: MC C4 Pro to MCU Pro
Mackie Control C4 Pro
Page 5
VESA/Omnimount Mounting
Mounting Plate
0.153 in/3.88 mm Thread Engagement (8 places)
Mounting Plate Thickness + 0.25 in = length of screw
M4 (4 mm) Pemnut (8 places)
0.469 in/11.91 mm Clearance
Quick-Start Guide
The Mackie Control C4 Pro has holes in the bottom panel for mounting to a standard VESA wall mount or floating arm mount, using 75 mm or 100 mm mounting patterns. These holes accept M4 (4 mm) screws. The length of the screw will vary depending on the thickness of the mounting plate. The screw length is calculated by determin­ing the thickness of the mounting plate and adding
0.25 inches to that for the threads to engage the pemnut in the bottom of the MC C4 Pro (see figure below).
The MC C4 Pro weighs 6.9 pounds (3.1 kg), so be sure to select a mounting arm or plate that can support the weight of the unit.
Many VESA mounts are de­signed for video monitors, and the mounting plate is perpin­dicular to your desktop surface. Since you most likely do not
want the MCU Pro to be mount­ed perpindicular to your desktop, make sure your VESA mount is flexible enough so if it can be prop­erly adjusted for your working space.
Need Help?
Visit www.mackie.com and click Support to nd: FAQs (Frequently Asked Questions), manuals, addendums, and user forums.
Email us at: techmail@mackie.com.
Telephone 1-800-898-11 to speak with one of our splendid technical support representatives (Monday through Friday, from 7 AM to  PM PST).
Quick-Start Guide
Page 6
Using the Mackie Control C4 Pro
PARAMETER
TRACK SHIFT
OPTION
MARKER
SPLIT
CONTROL
LOCK
SPOT ERASE
FUNCTION
CHAN STRIP
2/2
BANK
SINGLE
FUNCTION MODIFIERSASSIGNMENT
3/1
1/3
/ALT
87654321
TRACK L
SLOT UP
SLOT DOWN
TRACK R
MACKIE CONTROL C4 PRO
Please refer to your particular DAW’s docu­mentation for specific instructions on establishing communication with Mackie Control C4 Pro, and for operating instructions when using Mackie Con­trol C4 Pro with the DAW. Visit our website for the latest information on all the currently supported DAW applications for the Mackie Control C4 Pro.
Note: Our website also contains documentation on how to set up the C4 with the various supported DAW applications.
www.mackie.com/products/c4/index.html
Front Panel
1. Scribble Strips
Mackie Control C4 Pro
These backlit LCDs above the V-Pots display control names, parameters, values, and other in­formation depending on the plug-in or instrument assigned to the C4 Pro.
. V-Pots
The V-Pots serve a dual function on the Mackie Control C4 Pro, acting as a push-button and a rotary control. When a V-Pot is pressed, it may be used to change modes of operation or to change what appears in the display above the channel strips.
When a V-Pot is rotated, depending on its assigned function, it can be used to adjust a pan, send level, or other pa­rameter.
4. Parameter
These buttons may also vary depnding on the DAW application you are using, but generally they are used to shift the controls left and right in banks of eight, or to shift single controls left and right.
. Navigation
These four arrow buttons are used to navigate around the graphic editor in your DAW application.
depending on the DAW application you are using. Place the overlay for your particular DAW application over this section to provide the correct labeling for these buttons, and refer to the docu­mentation for the DAW application that describes how it operates with Mackie Control C4 Pro.
. Functions, Assignment, Modiers
The function of these buttons vary,
Mackie Control C4 Pro
Page 7
Rear Panel
IN OUT
MIDI
EXTERNAL
POWER
POWER
3.0A-4.0A
7.5V
. MIDI IN/OUT
These are standard 5-pin MIDI input and output connectors. Connect this to the MIDI IN/OUT ports on your MIDI interface or the Mackie Control Uni­versal Pro (MIDI IN to MIDI OUT and vice-versa).
7. Power Connector
This is where you connect the supplied external AC power supply to provide power to the Mackie Control C4 Pro.
The AC power supply provided with your MC C4 Pro is a universal power supply, so it can be con­nected to an AC power source between 90 VAC and 264 VAC (50–60 Hz).
8. POWER Switch
This turns the power to the MC C4 Pro on and off.
9. Kensington Lock
Quick-Start Guide
To help prevent theft, the Mackie Control C4 Pro has a security slot designed to fit the popular Kensington security locks. A variety of models are available from their website at www.kensington.com.
Quick-Start Guide
7
Page 8
Mackie Control C4 Pro
PARAMETER
TRACK SHIFT
OPTION
MARKER
SPLIT
CONTROL
LOCK
SPOT ERASE
FUNCTION
CHAN STRIP
2/2
BANK
SINGLE
FUNCTION MODIFIERSASSIGNMENT
3/1
1/3
/ALT
87654321
TRACK L
SLOT UP
SLOT DOWN
TRACK R
MACKIE CONTROL C4 PRO
IN OUT
MIDI
EXTERNAL
POWER
POWER
3.0A-4.0A
7.5V
16.9 in/42.9 cm
4.7 in/
12.0 cm
MACKIE
CONTROL C4
PRO
WEIGHT
10.7 lbs/
4.9 kg
10.0 in/25.4 cm
8
Mackie Control C4 Pro
Page 9
Upgrading the Software
PARAMETER
TRACK SHIFT
OPTION
MARKER
SPLIT
CONTROL
LOCK
SPOT ERASE
FUNCTION
CHAN STRIP
2/2
BANK
SINGLE
FUNCTION MODIFIERSASSIGNMENT
3/1
1/3
/ALT
87654321
TRACK L
SLOT UP
SLOT DOWN
TRACK R
MACKIE CONTROL C4 PRO
From time to time, software updates for the Mackie Control C4 Pro may become available to download from our website. Register your product to be notified when updates are available, or check our website at www.mackie.com. You can register online at www.mackie.com (click on Product Registration).
Quick-Start Guide
Quick-Start Guide
9
Page 10
Mackie Control C4 Pro
R
Service
If you think your Mackie Control C4 Pro has a problem, please do everything you can to confirm it before calling for service. Visit the Support sec­tion of our website (www.mackie.com/support) where you will find lots of useful information such as FAQs, documentation, and user forums. You may find the answer to the problem without having to send your Mackie Control C4 Pro away.
If the problem is related to setting up and using Mackie Control C4 Pro with your DAW software, contact your software manufacturer’s technical support.
If you are absolutely, positively sure it is a hard­ware related problem, then go to the repair section next for further instructions.
Repair
Service for Mackie products purchased in the USA is available at a factory-authorized service center. Service for Mackie products living outside the United States can be obtained through local dealers or distributors.
If your Mackie Control C4 Pro needs service, and it lives in the United States, follow these in­structions:
1. Call Tech Support at 1-800-898-3211, 7 am to
5 pm PST, to explain the problem and obtain a Service Request Number. Have your Mackie Control C4 serial number ready. You must have
a Service Request Number before you can obtain service at the factory.
2. Keep this quick-start guide. We don’t need it
to repair the controller.
3. Pack the controller in its original package,
including endcaps and box. This is very impor- tant. When you call for the Service Request Number, please let Tech Support know if you need new packaging. Mackie is not responsible
for any damage that occurs due to non-factory packaging.
4. Include a legible note stating your name, ship ping address (no P.O. boxes), daytime phone number, Service Request Number, and a de­tailed description of the problem, including how we can duplicate it.
5. Write the Service Request Number in PRINT on top of the box. Units sent without the Service Request Number will be refused.
6. Tech Support will tell you where to ship the controller for repair. We suggest insurance for all forms of cartage.
7.
You will need to contact the authorized service center for their latest turn-around times when you call for your Service Request Number. The controller must be packaged in its original packing box, and must have the Service Re­quest Number on the box. Once it’s repaired, the authorized service center will ship it back prepaid (if it was a warranty repair).
Note: Under the terms of the warranty, you must ship or drop-off the unit to an authorized service center. The return ground shipment is covered for those units deemed by us to be under warranty. Note:
You must have a sales receipt from an Autho-
rized Mackie Dealer to qualify for a warranty repair.
Please read the warranty information on page 11, then either register online at www.mackie.com or complete and return the Product Registration card included with your Mackie Control C4 Pro.
“Mackie,” the “Running Man” figure, “Mackie Control Universal,” “Mackie Control Extender,” and “Mackie Control C4” are trademarks or regis­tered trademarks of LOUD Technologies Inc. All other brand names mentioned are trademarks or registered trademarks of their respective holders, and are hereby acknowledged.
BIG
-
Please write your serial number here for future reference (i.e., insurance claims, tech support, return authorization, etc.)
Purchased at:
Date of purchase:
© 2007 LOUD Technologies Inc. All Rights Reserved.
10
Mackie Control C4 Pro
Page 11
MACKIE CONTROL C4 PRO
LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A.
LOUD Technologies Inc. warrants all materials, workmanship and proper operation of this product for a period of two years from the original date of purchase. If any defects are found in the materials or workmanship or if the product fails to function properly during the applicable warranty period, LOUD Technologies, at its option, will repair or replace the product. This warranty applies only to
equipment sold and delivered within the U.S. by LOUD Technologies Inc. or its authorized dealers. B.
Failure to register online or return the product registration card will not void the two-year warranty. C. Service and repairs of Mackie products are to be performed only at an Authorized Mackie Service Center (see D below). Unauthorized service, repairs, or modifications will void this warranty. D. To obtain factory-authorized service:
1.
Call LOUD Technologies at 800/898-3211,
7 AM to 5 PM Monday through Friday (Pacific Time) to get a Service Request Number. Products
returned without a Service Request Number will be refused.
2. Pack the product in its original shipping carton. Also include a note explaining exactly how to duplicate the problem, a copy of the sales receipt with price and date showing, and your return street address (no P.O. boxes or route numbers, please!). If we cannot duplicate the problem or establish the starting date of your Limited Warranty, we may, at our option, charge for service time.
3.
Ship the product in its original shipping carton, freight prepaid to the authorized service center. The address of your closest authorized service center will be given to you by Technical Support.
IMPORTANT: Request Number is plainly written on the shipping carton.
E. LOUD Technologies reserves the right to in­spect any products that may be the subject of any warranty claims before repair or replacement is carried out. LOUD Technologies may, at our option, require proof of the original date of purchase in the form of a dated copy of the original dealer’s invoice or sales receipt. Final determination of warranty coverage lies solely with LOUD Technologies. F. Any products returned to one of the LOUD Technologies factory-authorized service centers and deemed eligible for repair or replacement un­der the terms of this warranty will be repaired or replaced within thirty days of receipt. LOUD Tech­nologies and its authorized service centers may
Make sure that the Service
Quick-Start Guide
use refurbished parts for repair or replacement of any product. Products returned to LOUD Technolo­gies that do not meet the terms of this Warranty will be not be repaired unless payment is received for labor, materials, return freight, and insurance. Products repaired under warranty will be returned freight prepaid by LOUD Technologies to any loca­tion within the boundaries of the USA. G. LOUD Technologies warrants all repairs per­formed for 90 days or for the remainder of the warranty period. This warranty does not extend to damage resulting from improper installation, mis­use, neglect or abuse, or to exterior appearance. This warranty is recognized only if the inspection seals and serial number on the unit have not been defaced or removed. H. LOUD Technologies assumes no responsibility for the quality or timeliness of repairs performed by an authorized service center. I. This warranty is extended to the original pur­chaser and to anyone who may subsequently purchase this product within the applicable war­ranty period. A copy of the original sales receipt is required to obtain warranty repairs. J. This is your sole warranty. LOUD Technologies does not authorize any third party, including any dealer or sales representative, to assume any li­ability on behalf of LOUD Technologies or to make any warranty for LOUD Technologies Inc. K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS AND IMPLIED, INCLUDING THE WARRANTIES OF MERCHANT­ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE STRICTLY LIMITED IN DU­RATION TO TWO YEARS FROM THE DATE OF ORIGINAL PURCHASE FROM AN AUTHO­RIZED MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL HAVE NO FURTHER WARRANTY OBLIGATION OF ANY KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states do not allow exclusion or limitation of in­cidental, special, or consequential damages or a limitation on how long warranties last, so some of the above limitations and exclusions may not apply to you. This warranty provides specific legal rights and you may have other rights which vary from state to state.
Quick-Start Guide
11
Page 12
16220 Wood-Red Road NE • Woodinville, WA 98072 • USA United States and Canada: 800.898.3211 Europe, Asia, Central and South America: 425.487.4333 Middle East and Africa: 31.20.654.4000 Fax: 425.487.4337 • www.mackie.com E-mail: sales@mackie.com
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