I’ve only just got started - Getting Help with your setup ................................................ 41
Troubleshooting collecting your model numbers ..............................................................41
I’m always using Help - Using the on-remote Help ..........................................................42
The TV doesn’t turn on when starting an Activity but Help fixes it .....................................42
My TV doesn’t turn off without using Help fixes it .............................................................42
My TV does not turn on with Help ....................................................................................42
When all my devices are off, my TV does not go to the correct input
without Help when I turn it on. .........................................................................................42
My TV does not go to the correct input without Help
when switching between Activities ...................................................................................43
My devices don’t work the way I want ..............................................................................44
I want to add improved version of my device in the Logitech database .............................44
My device responds too slowly to button presses ..............................................................44
When I press my volume button, my volume increases too much ......................................44
I have to hit some buttons more than once to send a command .......................................44
My buttons aren’t working the way I want .......................................................................45
The On Demand command isn’t on the Harmony 900 for the Watch TV Activity ...............45
When pressing buttons in an Activity, the remote sends the command twice ....................45
Some commands are missing on my Harmony 900 remote screen ....................................45
My RF System is not working the way I want ...................................................................46
I moved my Blaster and/or Mini Blasters and my remote stopped working .........................46
My devices got moved around and now they’re not working. ............................................46
I bought a new DVD player have added it to my remote
but I still have to point at it directly for it to work. .............................................................46
I have two devices that are exactly the same.
When press a command on one device, it sends to other as well. .....................................47
Two of my devices are from the same manufacturer.
When I press a command on one device, it sends to other as well. ...................................47
Assigning a device to a specific port on the Blaster ...........................................................47
Types of delays or speed settings ......................................................................................48
Troubleshooting your inputs ..............................................................................................50
Figuring out which type of input control you have ............................................................50
Step 1— Turn on all your devices ....................................................................................... 51
Step 2 — Watch the TV .....................................................................................................52
Step 3 — Listen to the sound ............................................................................................52
Getting help with your Harmony remote ..........................................................................53
Contacting Customer Support ..........................................................................................53
Finding answers to questions ............................................................................................53
Getting help with your online setup ..................................................................................53
Using the On-Remote Help ...............................................................................................54
Logitech’s Harmony Remote user forums ..........................................................................54
Appendix A - Device Information .......................................................................................55
Appendix B - Glossary ..........................................................................................................56
Appendix C - Product Specification ....................................................................................59
Introduction
The Harmony 900 Universal Remote is your answer to effortless home entertainment.
The Activities button puts control of all your devices in one convenient location. You can go from
watching TV to watching a DVD to listening to music with the touch of a button. You no longer
need to type in codes to get your remote working with your entertainment system. The guided
online setup walks you through the step-by-step configuration of your Harmony 900 with your
entertainment system and then you’ll be ready to sit back and enjoy!
Whether you’re new to Harmony products or you consider yourself an expert, this User Manual
provides you with useful information to get you going.
Getting to know your remote
How your Harmony 900 works
The Harmony 900 is an Activity-based universal remote control. Using the Harmony Remote
Software, you can configure the Harmony 900 to control up to 15 devices.
Devices are the components of your entertainment system. They’re things like your TV, cable box,
DVD player, or game console.
The Harmony 900 delivers powerful Activity-based control by using Smart State Technology®.
This technology allows the Harmony 900 to keep track of the devices it controls, so it always knows
which of your devices are on. Using Smart State Technology®, the Harmony 900 switches effortlessly
from watching a DVD to listening to music on the stereo with the touch of a button.
Activities
Activities are the basis for how the Harmony 900 works. Things like watching a DVD, listening
to radio, playing a game are all examples of Activities you can set up for your remote using the
Harmony Remote Software.
When you select an Activity, your Harmony 900 sends a series of commands to your entertainment
system to turn on the necessary devices and configure them for the selected Activity. After you
select an Activity, your Harmony 900 assigns the buttons on your remote so they control the proper
devices and the screen displays other commands for that Activity.
For information on how to select an Activity, or how to switch between Activities,
see Selecting Activities.
6
How your RF System works
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Your RF System allows you to control devices that are behind closed doors.
Remote controls generally use infrared (IR) commands to communicate with your devices. These IR
commands need a direct line of sight between the remote and the device to work.
Your Harmony 900 also sends radio frequency (RF) signals, like the ones used for cordless phones,
that can go through objects, such as a closed cabinet door.
Your RF system converts these signals into IR commands that reach the devices and perform
the requested action, such as turning on your TV or playing your DVD.
Here’s how it works:
You press Watch TV on your Harmony 900 to start watching the news •
The RF signals are sent from your Harmony 900 through your cabinet door•
The Harmony 900 RF System converts the signals into IR commands•
The IR commands reach your TV and your cable box•
Your TV and cable box turn on•
DVDCD
Mini Blaster
Mini Blaster
Relays IR signals to any
device in range
Cabinet
Cable/Satellite
Communicates through
Sends RF signals to RF System
RF signals
cabinet doors
AV Receiver
Blaster
Picks up RF signals from remote
and converts to IR signals
Remote
7
The buttons on your Harmony 900
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Settings
Devices
Activities
MenuInfo
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def
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OptionsDevices
Guide
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Replay
Skip
clear
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Exit
1
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def
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Activities
The Harmony 900’s
buttons may have
different functions or
control different devices
depending on which
Activity you’re in. For more
information, see Customize
your buttons.
The system off button turns off all the devices in the current Activity.
The arrow keys help you page through items on the touch screen.
The function buttons are dynamic and select different functions on the
remote or the Activity.
The Activities button returns you to your list of Activities.
The Help button starts the on-remote help.
The Menu button opens the on-screen menu for the device selected.
The page up and page down arrows help you navigate through your onscreen guide or menu.
The Info button opens the information section of your on-screen guide.
The Exit button closes your on-screen menu or guide.
The Guide button opens your on-screen guide.
The color-coded buttons perform cable, satellite and teletext functions.
You can also customize them with your favorite commands.
The volume button changes the volume.
8
The navigation pad arrows allow you to move through menus or onscreen guides.
The channel button changes the channels.
The mute button mutes the sound.
The previous channel button returns you to the last channel you were on.
The play area puts your play, pause, skip and other buttons in one area
for quick access.
+
The number pad has the digits 0-9.
The enter button enters a selection from the number pad.
The clear button clears an entry from the number pad.
The lights on your Blaster
The lights on your Blaster provide the following information:
AStatusIndicates that your Blaster is sending commands
BPowerIndicates that your Blaster is powered by either AC or USB
PowerStatus
9
Setting Up Your Remote
What to expect during set up
Be sure you have gathered your device information using the Device Worksheet before
you start.
When you insert the Harmony remote CD, the guided online setup launches. Follow the easy
setup instructions to install the Harmony Remote Software.
After the software installs, your Harmony Remote Software will start, check for updates
automatically and download them if necessary. The software will launch and the setup process
guides you through five steps in which you answer a series of questions about how your
entertainment system is set up.
Creating your Account and Connecting your Remote1. : the setup walks you through
creating an account on the Harmony Remote Software and ensures your computer and
Harmony 900 are communicating with each other.
Set up Devices:2. the software walks you through entering the manufacturer and model
numbers of your entertainment system that you collected using the Device Worksheet.
Set up Activities3. : the software asks you questions about how your entertainment
system is set up, and then saves the settings.
Update Remote and Test4. : the software transfers the information from your computer
to the remote and allows you to disconnect and test.
Set Up Your RF System and Test: 5. your remote screen will walk you through steps to set
up and test your RF system.
10
Gathering your device information
To simplify the setup process, we recommend you fill out the Device
Worksheet, so that all the device information is at hand when you need it.
Locating manufacturer and model number on your devices
Manufacturer names and model numbers are typically found at the front
of a device, on a label on the back of the device, or in the User Manual for
that device.
Before You Get Started
*
Off
ACME
SD-3990-SC
ACME
SD-3990-SC
ACME
S
D-3990-
SC
MDESD-3990-SC
MAA CE
0AC-03
SMC0D00003
Charging your remote
Your Harmony 900 comes with a charging station.
The charging station plugs into a wall outlet and
charges the battery every time you put the remote
on it. Simply place the remote on the cradle to begin
charging.
You will need to have your remote at least 50%
charged before set up.
Collecting your model numbers
You will want to collect all of your device model and manufacturer numbers before you set up
your user account.
During account set up, you will enter these numbers so that we can find your devices in our database
and transfer all of the important information, like command buttons, onto your Harmony 900.
Locating manufacturer
and model number on
your devices
Manufacturer names and model
numbers are typically found at
the front of a device, on a label
on the back of the device, or in
the User Manual for that device.
11
ACME
SD-3990-SC
ACME
SD-3990-SC
An input by any other name...
You probably know what an input is but you may call it something a bit different.
Source, channel, TV/Video button, port or connector. An input simply defines how your
devices are connected to each other and how you switch between watching TV to
watching a movie.
Collecting the inputs for your devices
You will want to collect information about how your devices are connected to each other - in other
words, your system’s inputs.
Inputs are how the devices in your entertainment system are connected. For example, your DVD or
cable box is connected to your TV through an input. If you use an AV Receiver to control the sound
on your devices, for example if you have a home theater system, this section will also help you
figure out the inputs for your audio connections.
After you know how your devices are connected, you can use the information to create your
Activities using the Harmony Remote Software.
Locating and understanding your inputs
Most of your inputs will be found on your TV. Look at the back and be sure to note which
device - such as your DVD or set top box - is connected into which input - say Component
1 or AV1.
12
1 Creating Your Account and Connecting Your Remote
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Creating your user account
When you start the Harmony Remote Software for the first time, you must create your user account.
From the Harmony Remote Software:
Click 1. Create New Account.
Complete the required account information.2.
Follow the instructions in the Harmony Remote Software.3.
After you create your user account, the Harmony Remote Software opens your account 4.
each time you log in.
Your account is where you can manage your Activities and devices, as well as change the settings on
your remote.
Whether you want to add a new Activity or device, troubleshoot a problem with an Activity, or
customize remote buttons, your Harmony Remote Software account is the place to start.
Connecting your Harmony 900
To connect your Harmony 900 to your computer, use the USB cable provided.
Remove your Harmony 900 from the charging station.1.
Connect the smaller end of the cable to the USB port on your remote.2.
Connect the wider end of the USB cable to a USB port on your computer.3.
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2 Setting Up the Devices you Want to Control
The guided online setup asks you to enter your device information. Enter the information for all the
entertainment components you want to control with your Harmony 900. You should use the Device
Worksheet to gather all your device information before starting the setup process.
Select the Device Type for each of your devices.1.
Select the Manufacturer for each device.2.
Enter the Model numbers for each device.3.
Adding your devices
When you first set up your account, you will be prompted to add the devices in your entertainment
system to your Harmony account.
To add your devices, select the Devices tab in the Harmony Remote Software.
To add a device, click •Add Device.
Enter your device’s manufacturer number•
Enter your device’s model number.•
Click •Next
Click •Add Another Device
Continue this process until you have successfully added all of the devices in your entertainment
system.
You may find some devices need more information then simply the manufacturer and model
number. In these instances, your Harmony Remote Software will prompt you with a few more
questions to answer about these devices.
Adding new devices at a later time
If you want to add newly acquired devices after the initial setup,
see Adding a new device.
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3 Creating One Touch Activities
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What is an Activity?
Activities are the basis for how the Harmony 900 works. With Activities, the Harmony 900 eliminates
the need to use multiple remotes for simple tasks. Just select the Activity and the Harmony 900 does
the rest.
What’s an input and why is it important?
One of the most important parts to creating your Activities for your Harmony 900 is determining
which inputs your system uses for each device. You can read more about inputs in this chapter under
Collecting the inputs for your devices.
Which input do I have?
For more help on inputs, go to Figuring out which type of input control you have.
15
Adding an Activity
To set up your Activities, you need to enter the information related to the Activities you will be using
on your Harmony 900. The Harmony Remote Software shows you a selection of recommended
Activities based on the device information you provided.
During the initial set up, you will be walked through the steps to set up your Activities.
To add later, In your Harmony Remote Software account, select the Activities tab.
To add an Activity, click •Add Activity.
To remove an Activity, click the • icon for the Activity you want to remove.
To modify the settings for an Activity, press the •Settings button for the Activity you want
to modify.
Selecting devices for each of your Activities
When you set up Activities, the software asks questions about the function of each device.
For example, if you set up the Watch TV Activity, you’re asked which device changes the channels
(TV or satellite/cable box). If you only have one device that is capable of doing something, then
the software skips the question. For example, if you only have one TV, the software doesn’t ask you
which device displays video.
If the device has more than one input, the software asks you which input the device needs to be set.
If you’re not sure which input a device uses, see Figuring out which type of input control you have
for more information.
16
Selecting inputs
When you begin to add an Activity, the Harmony Remote Software will provide you with a list of
inputs for your devices that use them, such as your TV or AV Receiver.
The software will provide you a list of the inputs that it has on record as matching with your device.
This list, however, may not match exactly and so, you can rename or add names in this list.
17
4 Update Your Remote and Test
Update your remote
Once you’ve added your devices and your Activities, it’s time to update the information to
your remote.
1. Make sure your remote is connected to your computer.
2. Go to your Activities page.
3. Select the Update Remote button in the top right hand corner of the page.
Test your remote
Before you set up your RF system, you should test your remote to make sure all of your devices
and Activity settings are correct.
When you disconnect the remote from your computer for the first time, a tutorial will appear
to highlight some of the features of your Harmony 900.
To begin testing your remote:
Ensure all the devices in your entertainment system are turned off.1.
Disconnect the USB cable from your remote.2.
Follow the instructions displayed on the remote’s screen.3.
Go to your entertainment system and try each of your Activities.4.
Testing your setup -- Starting an Activity
Look for these things in particular:
Did all of your devices for that Activity turn on?•
Do you hear the correct sound?•
If the Activity includes your TV, do you see the correct picture?•
Testing your setup -- Switching between Activities
Look for these things in particular:
Are all devices needed for this new Activity on?•
Did devices you selected to turn off in this Activity turn off?•
Do you hear the correct Sound?•
If the Activity includes your TV, do you see the correct •picture?
If an Activity doesn’t start correctly, press the Help button on the remote and the
on-remote help will get you back “in sync”. After you finish testing your Activities,
be sure to re-test any for which you had to use the Help.
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