Logitech FY20 User Manual

SUSTAINABILITY REPORT FY20
We want to make sustainability pervasive across all our activities and a reection of our culture. We are reimagining how we source, manufacture, distribute and recycle, to positively improve the carbon, toxicity, circularity and social impact of our operations.
2 Logitech Sustainability Report FY20
Introduction Products and
the environment
CONTENTS
INTRODUCTION
06 Statement from Bracken Darrell 08 FY20 Highlights 10 Company Structure 12 Logitech in Figures
14 Sustainability at Logitech 28 Stakeholder Engagement 32 Materiality Assessment
PRODUCTS & THE ENVIRONMENT
38 Statement from
40 Design for Sustainability (DfS) 49 Responsible Packaging 53 Avoiding Targeted Substances 57 End-of-life Recycling 61 Responsible Manufacturing 65 Climate Action 74 Carbon Transparency
People and society
Prakash Arunkundrum
About this report
PEOPLE & SOCIETY
78 Ethics 82 Privacy and Security 84 Employee Safety,
Health and Wellbeing
86 Conict Minerals 89 Human Rights and Labor 95 Supplier Development 98 Statement from Kirsty Russell 100 Diversity and Inclusion 104 Talent Development 108 Giving Back
ABOUT THIS REPORT
116 About this Report 120 Data
Logitech Sustainability Report FY20 3
INTRODUCTION
4 Logitech Sus tainabilit y Report FY20
Introduction Products and
the environment
People and society
About this report
Logitech Sustainability Report FY20 5
As a company, we believe positive change is necessary. Change for the environment. Change for inclusion. And an equal playing eld for all. The world needs companies to stand up for environmental sustainability and diversity. And Logitech is.
Bracken Darrell
President and Chief Executive Ocer
Introduction Products and
the environment
People and society
About this report
This is our twelfth sustainability
report. Logitech’s culture has long reected our Swiss roots: humble, hard-working and growth-minded. In fact, it took us over a decade of progress to decide we were ready to speak out beyond this report about our sustainability progress and ambitions. Before that, we quietly worked inside our factory walls and oces to reduce our impact on the environment.
About a year ago, we decided
that quietly working hard on sustainability wasn’t enough.
The world isn’t moving fast
enough to address the environmental and societal challenges that we all face. As much as we’ve done and as far we’ve come, we at Logitech aren’t moving fast enough either.
So we decided to be more vocal. We stepped (a little timidly) into the public eye and made promises. Last year, we announced support of the Paris
Agreement, pledging to reduce
our corporate carbon footprint to support the ambitious goal of limiting global warming to 1.5 °C. We announced we will be powered exclusively by renewable electricity by
2030. And we let the world know we have neutralized the carbon footprint of our entire gaming product portfolio and will neutralize more of our business as we move ahead.
After being ranked fth out of 145 tech companies for sustainability performance by Sustainalytics, we decided we would take further steps toward showing leadership in this area. We announced our carbon transparency commitment and became the rst consumer electronics company to commit to providing carbon footprint
labels on product packaging across our entire portfolio. Our vision is a world where everything is labeled with its carbon impact (or neutrality),
like calories on food labels. We believe transparency in this area will drive competition to reduce product carbon footprints and will give consumers the information to make choices based on not just features and price, but also environmental impact. We called on companies in every industry to join with us, for only together can we realize the change that is desperately needed.
We recognize that our business growth does not come without an environmental impact. While we have made progress, we have only just begun to hit our stride in designing our products and our organization for sustainability.
Just as we are working toward a better planet, we are also working to do better for all
people. We foster diversity within Logitech but have much more to do to ensure we better represent the communities we serve. We are becoming an outspoken champion for inclusion outside our own walls through corporate giving, supplier diversity programs, accessible products, and much more to come. We commit to being transparent in our eorts and expect to be held accountable for signicant improvement in the years ahead.
We are a company of committed believers that constant change is necessary. Change for the environment. Change for inclusion and equal playing eld for all. While we want Logitech to be an inspiring company making a dierence, we will remain a humble company always learning and growing.
Bracken Darrell
President and Chief Executive Ocer
Logite ch Sustainability Report FY20 7
SUSTAINABILITY
FY20 Highlights
CARBON TRANSPARENCY
Corporate pledge to
0.00
kg C02e
Carbon Neutral
share and communicate the carbon impact of our products
CLIMATE ACTION
• Science-based reduction target for Scope 1 and 2
• 88% renewable electricity
REDUCE
• Scope 3 inventory disclosed
• 3rd-Party-certied carbon calculator for distribution activities
RENEW
• Carbon Neutral Production Facility and Travel
DESIGN FOR SUSTAINABILITY DfS
Design process updated to include environmental performance as a core design goal
Sustainable Design Principles established as a framework for product development
New calculator tools to rapidly assess carbon and circularity during concept development
Roadmap for future low impact product materials
RESTORE
TARGETED SUBSTANCE REDUCTION
• Gaming products CarbonNeutral ©
73%
reduction in Targeted Substances since CY10
131t
of PVC eliminated in CY19
POSTCONSUMER RECYCLED PCR PLASTIC:
3 additional product lines transitioned to PCR
RESPONSIBLE PACKAGING:
• Logitech sustainable packaging design guidelines established and socialized.
• 3 additional product lines launched with FSC-certied packaging
8 Logitech Sus tainabilit y Report FY20
Introduction Products and
the environment
People and society
About this report
GLOBAL RECYCLING
tons nanced since CY10
30,992
electrical devices
2,797
batteries
16,993
packaging
CONFLICT MINERALS
98%
of smelters certied conic t-free
100%
• Direct suppliers engaged
• Conict-free tantalum
• Conict-free tungsten
Ta
W
73
74
50
Sn
79
Au
AWARDS & ACKNOWLEDGEMENTS
• World Finance Leadership Award for Sustainability in the Technology Sector
• FTSE4Good index listed
• Ecovadis gold rated
• Sustainalytics 96th Percentile Leader
TALENT DEVELOPMENT
12,000+
employees training hours worldwide
SUPPLIER DEVELOPMENT
RBA Code of Conduct
100%
100%
of our major suppliers audited in CY19
GIVING BACK
23
Give back events with 400+ volunteers in 13 cities and 9 countries
Logite ch Sustainability Report FY20 9
COMPANY STRUCTURE
Logitech is a world leader in designing, manufacturing and marketing products that help connect people to digital and cloud experiences.
Almost 40 years ago, Logitech
created products to improve experiences around the personal computer (PC) platform.
Today we are a multi-brand,
multi-category company. We design products that enable better experiences consuming, sharing and creating any digital content, including computing, gaming, video and music, whether it is on a computer, mobile device or in the cloud.
Logitech was founded in Switzerland in 1981. Our registered
oce and holding company (Logitech International S.A.) is in Apples, Switzerland. Logitech Inc.
is our principal, wholly-owned
subsidiary in the United States.
Our global footprint extends
across North and South America,
EMEA (Europe, Middle East
and Africa) and Asia Pacic.
We employ more than 6,600
people, including more than 3,000 at our production facility.
Our network of oces includes
24 Principal Oces (i.e. oces
with more than 20 occupants)
and a number of smaller (sales-
focused) oces worldwide.
Shares of Logitech International
S.A. are listed on the SIX Swiss
Exchange (trading symbol:
LOGN) and on the Nasdaq
Global Select Market (trading
symbol: LOGI).
As of 31 March 2020, our total capitalization was $1,489 million USD, funded 100% by equity, with zero debt. Total net sales for FY20 were $2.98 billion.
From our humble beginnings as a Swiss hardware company, we now create products across the following ve
large market opportunities.
The Logitech family currently comprises seven master brands: Logitech, Logitech G, ASTRO Gaming, Streamlabs, Blue Microphones, Jaybird, and Ultimate Ears.
Creativity and Productivity
With ever-increasing connectivity and consistent growth in time spent by people on computing platforms, we continue to innovate and grow market share for pointing devices, keyboards/ combos, tablets and other accessories and webcams.
We sell our products to a broad network of domestic and international customers, including direct sales to retailers and etailers, and indirect sales via a network for third-party distributors. Our worldwide channel network includes consumer electronics distributors, retailers, mass merchandisers, electronics stores, computer and
telecommunications stores, value-added resellers and online merchants.
Gaming
Our Gaming category comprises PC and console products designed to enhance gamer experiences, including virtual and augmented reality. We design and engineer industry-leading keyboards, mice, headsets, mouse pads, controllers and simulation products such as steering wheels and ight sticks.
Video Collaboration
Our Video Collaboration category includes Conference cams that combine enterprise-quality audio, high denition (HD), 1080p video and aordability, to enable video conferencing by businesses of any size.
1981
LOGITECH FOUNDED IN SWITZERLAND
6,600+
EMPLOYEES
10 Logitech Sustainability Report FY20
Introduction Products and
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People and society
About this report
Music
Our Music category includes
two sub-categories:
Mobile Speakers; and
Audio & Wearables.
The Mobile Speakers sub-
category includes portable
(R)
wireless Bluetooth
and Wi-Fi speakers that are waterproof and provide bold, immersive sound in every direction.
The Audio & Wearables category comprises:
PC speakers and headsets;
in-ear headphones;
premium wireless
audio wearables;
wireless audio wearables for
sports and active lifestyles; and
a range of audio tools for recording or broadcasting applications, from YouTube and podcast production to music and gaming.
Smart Home
This category includes advanced home entertainment controllers and home cameras that enable home monitoring via mobile devices. It also includes new products dedicated to controlling emerging categories of connected smart home devices such as lighting, thermostats and door locks.
Acquisitions
On August 21, 2018, we acquired all equity interests in Blue Microphones Holding Corporation (Blue Microphones). While we report nancial information with full integration of Blue Microphones from that date, from an operational standpoint (including sustainability procedures) we completed integration of Blue Microphones on September 2, 2019. The scope of this Sustainability Report includes data and performance for Blue Microphones from September 2019 onwards.
On October 31 2019, we acquired all equity interests in General Workings, Inc. (Streamlabs). Streamlabs is a leading provider of software and tools for professional streamers. The Streamlabs Acquisition is complementary to our gaming portfolio.
The scope of this Sustainability Report does not include data and performance associated with this acquisition, because the Logitech-Streamlabs integration process was ongoing within the reporting period.
Joint Ventures
We do not operate Joint Ventures.
Production Facility
Our high-volume production facility was established in Suzhou, China in 1994. On-site activities primarily comprise nal assembly and testing. Components are manufactured to our specication by suppliers in Asia, the United States and Europe.
We use Joint Design Manufacturers and Contract Manufacturers to supplement internal capacity and to reduce volatility in production volumes. Our local and international teams maintain oversight of all in-house and supplier production activities, manufacturing know­how, quality process controls, social and environmental responsibilities and Intellectual Property protection.
This hybrid model of in-house manufacturing and third­party manufacturers enables us to eectively respond to rapidly changing demand, leverage economies of scale, maintain strong quality process controls, reduce volatility in production levels, and optimize time to market.
An overview of our company is shown in the following infographic.
Logitech Sustainability Report FY20 11
LOGITECH IN FIGURES
FY20
27%
FEMALE BOARD
OF DIRECTORS
Vancouver, Canada
Camas, USA
San Francisco, USA
Westlake, USA
6,600+
EMPLOYEES
Park City, USA
Newark, USA
Irvine, USA
65%
MALE
Cork, Ireland
Windsor, UK
35%
FEMALE
Nijmegen, Netherlands
Munich, Germany
Lausanne, Switzerland
Mexico City, Mexico
LOCATIONS
HQ Principal Oce Sillicon Valley Campus (SVC) Manufacturing
Sao Paolo, Brazil
12 Logitech Sus tainabilit y Report FY20
>$177m+
SPEND ON R&D
Introduction Products and
54
DESIGN AWARDS
the environment
People and society
About this report
$2.98 BILLION NET SALES FY20
% BY PRODUCT CATEGORY
23%
GAMING
Hong Kong Kowloon, China
Chennai, India
Seoul, South Korea
Suzhou, China
Shenzhen, China
Singapore
Tokyo, Japan
Shanghai, China
Hsinchu, Taiwan
19%
POINTING DEVICES
18%
KEYBOARDS & COMBOS
12%
AUDIO & WEARABLES
9%
VIDEO COLLABORATION
7%
MOBILE SPEAKERS
5%
TABLETS & OTHER ACCESSORIES
Sydney, Australia
4%
PC WEBCAMS
3%
SMART HOME & OTHER
Logitech Sustainability Report FY20 13
SUSTAINABILITY AT LOGITECH
As a company, we always strive to do the right thing, behave ethically and act with integrity; we live and breathe our values. That philosophy underpins our commitment to sustainability.
Our vision is to design new possibilities that extend human capability. As a company, we’re fully conscious of the connections we can make between people, products, society and the environment. We want to design experiences, which help people create, achieve and enjoy life more.
As a company, we’re small and exible enough for every person to take the initiative and make things happen. But we’re big enough in our portfolio and reach for those actions to have a global impact. That’s a unique position to be in and we will always try to keep it that way.
We are acutely aware of the impact our activities can have, on our planet and society. That awareness motivates us to quantify, advocate, lead and drive the changes that are needed, to transition to a more sustainable world. We are working to make sustainability pervasive across all our activities and a reection of our culture.
Values and Culture
As a global company our people bring a broad array of diverse perspectives and unique experiences needed to
innovate, understand dierent markets and pull together across the globe to make things happen locally and build competitive advantage.
Our values and culture were articulated as an outcome of interactive roadshows in 2016, which were kicked o by our Chief Executive Ocer and Head of People and Culture. More than 85% of our employee base contributed their insights on four key aspects of our company culture: the most important elements of Logitech's culture, as identied by employees; the words and sentiments employees use when describing Logitech culture to others; which elements are aspirational and require us to keep working on them; and what we need to inject more of, to keep us successful in the future. The values were articulated in English and translated to local languages by site leaders, where appropriate.
Our values are included in onboarding and orientation and underpin our employee recognition and awards program, our talent and development programs and other initiatives. Site leaders regularly organize events,
teamwork and news based on the value sets, to raise awareness and socialize our values to new and existing employees.
In short, we are the sweet spot for people passionate about products, making a mark and having fun. We believe we are at our best when we:
prioritize equality and environment;
are open and ourselves;
are humble but hungry;
collaborate, but also challenge; and
decide and do.
This year, we introduced a new pair of values: Equality and Environment. Our commitment to equality and the environment is something that has been an integral part of our culture and demonstrated through our actions and commitments. We are now explicitly recognizing equality and environment as core values of our company for greater alignment and accountability internally and to demonstrate leadership and raise stakeholder awareness externally.
14 Logitech Sustainability Report FY20
Introduction Products and
the environment
People and society
About this report
EQUALITY
AND
ENVIRONMENT
OPEN AND
OURSELVES
HUNGRY
BUT HUMBLE
We believe every individual should have equal access to opportunity. Within Logitech, we work to oer equitable opportunities for each individual, regardless of gender, race, religion, sexual orientation, and more.
Externally we stand up for the rights of under-represented groups
We want everyone to feel they can be themselves in every way, no pretense, no dress code, nor other limitations.
We treat each other fairly and respectfully - and when mistakes are made they can be openly discussed. We’re also not interested
Humility is something we associate with the quest to always learn. We continuously learn, from all experiences including those that
especially in the face of adversity and will challenge systemic barriers. By doing this, we hope to level the playing eld for everyone.
Regarding the environment, we strive to be responsible for our planet and advocate for sustainability.
in politics, just in doing what’s right ethically and acting with integrity. That also means that if there’s something wrong, speaking up in the moment is something we feel obliged to do. It’s just less stressful when what you see is what you get.
could be characterized as wins and losses, successes and failures. Our hunger to do more, better, faster makes us hard to compete with.
COLLABORATE,
BUT ALSO
CHALLENGE
DECIDE
AND DO
W
e achieve more when we work together. It’s that simple. It’s always nice when someone agrees but we constantly seek challengers to our ideas. Working collaboratively with colleagues, customers and partners surfaces possibilities that one person alone might not see.
We are a company of people who decide based on data/facts/good thinking and communicate the how and why to key stakeholders. We turn decisions into action. We don’t philosophize or ponticate. We believe no-one in Logitech is a pure
We also need to collaborate on something bigger than our own interest - which means that sometimes we might feel like we’re losing something but someone else is gaining. And that’s just ne as long as the gain is a gain for the wider Logitech.
‘boss’ or ‘executive’. We spurn jobs that aren’t hands-on because they are suggestive of those people who tell other people to do things, rather than engaging alongside them in the sometimes messy and granular work of getting things done.
Logitech Sustainability Report FY20 15
16 Logitech Sustainabilit y Report FY20
Introduction Products and
the environment
People and society
About this report
Logite ch Sustainability Report FY20 17
Sustainability at Logitech
continued
Sustainability at Logitech
We are often asked what we mean by sustainability at Logitech. Sustainability can mean dierent things to dierent people depending on your priorities, experience and perspective. Within Logitech, the terms SER (Social, Environmental, Responsibility) and ESG (Environment, Social and Governance) are synonymous with Sustainability. SER is the term used by the RBA. ESG is the term used by our investors. Our sustainability programs, as described in this report, address all material aspects of sustainability, SER and ESG.
We explain our approach in the following terms. We have footprint activities and programs which seek to reduce our environmental impact on the planet:
We have footprint activities and programs which seek to reduce our environmental impact on the planet:
Climate
action
Responsible
manufacturing
Carbon
transparency
Climate action
Carbon transparency
Responsible manufacturing
Design for sustainability (DfS):
Responsible products
Responsible sourcing
Responsible packaging
End-of-life recycling
For these programs we measure our impact in terms of carbon, toxicity and circularity improvements primarily, as well as some other additional dimensions, such as water, where appropriate to do so.
Design for
Sustainability
(DfS)
• Responsible products
• Responsible sourcing
• Responsible packaging
End-of-life
recycling
18 Logitech Sustainability Report FY20
We have handprint activities and programs which seek to enhance our positive impact on people and society:
Human rights and labor
Ethics
Privacy and Security
Conict minerals
Introduction Products and
the environment
People and society
About this report
Supplier development
Talent development
Diversity and inclusion
Safety, health and wellbeing
Giving back
Some of our management programs are cross-cutting, creating value in terms of both reduced environmental footprint and enhanced positive handprint on people and society e.g. our Supplier Development program and Sustainability Reporting program. But our use of the handprint and footprint concept has helped us simplify communication of our approach and performance. We like it. We hope you do too.
Diversity and
development
Privacy and
Security
Ethics
inclusion
Supplier
Talent development
Human rights
and labor
Giving Back
Conict minerals
Safety, health
and wellbeing
Logitech Sustainability Report FY20 19
Sustainability at Logitech
continued
Sustainability Governance
Good governance is driven by strong, eective and committed leadership. Our Group Management Team and Board of Directors can be viewed on our website here. Our governance structure for strategic decision-making is our Sustainability Oce. Prakash Arunkundrum (Head of Global Operations and a member of the Group Management Team), leads the Sustainability Oce and is responsible for driving the strategy and execution of Logitech's sustainability initiatives and advancing Logitech's sustainability commitments across its worldwide operations and products.
The Sustainability Oce is a standing arrangement that addresses and prioritizes sustainability-related decisions as they arise. The Sustainability Oce formally meets monthly to review progress on existing commitments and assesses sustainability risks and proposals from across the business in consideration of our sustainability priorities. The structure oers decision and guidance at an operational and management level, as well as wider recommendations to the Board of Directors and other relevant executive committees at a strategic level, on an annual
basis. The oce also oversees the preparation of key reports and data, including the annual Sustainability Report, and manages climate and carbon­related risks and opportunities.
Governance Framework
Our framework for sustainability management is the RBA Code of Conduct (“the Code”) and our 1.5 Degree Pledge.
As a small company playing in a global market, we recognize the value of collaboration. We joined the Responsible Business Alliance (RBA, formally known as the Electronics Industry Citizenship Coalition, EICC) in 2007 to collaborate with industry peers and competitors alike, to develop and implement tools and programs that would directly address the challenges that people, communities and the environment face around our industry. RBA members are held accountable to the RBA Code of Conduct. We implement the Code at our own production facility and in our supply chain, using a range of RBA training and assessment and support tools.
Our commitment to the Code is dened in our RBA Commitment Statement. The Code focuses on priority issues for the RBA membership (as
As a company, we want to leave our mark. Our commitment to shaping a better world is a core value that we care deeply about.
20 Logitech Sustainability Repor t FY20
Governance Framework
Introduction Products and
the environment
People and society
About this report
n
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COMMITMENT & SPONSORSHIP
Head of Operations and Head of People and Culture identify, nance & sponsor selected programs, liaising with the Board, where relevant.
Sustainability Oce IMPACT ASSESSMENT
Sustainability Oce review, assess and shortlist proposed programs for consideration within framework of Logitech’s Sustainability Priorities.
All teams SUSTAINABILITY PROPOSALS
Sustainability programs, projects and specic opportunities are brought to the Sustainability Oce to assess impact, priority and relevance.
Leadership
shown in the following gure), including emerging issues that are not well understood. It is reective of international norms and good practice, including the Universal Declaration of Human Rights, ILO International Labour Standards, OECD Guidelines for Multinational Enterprises, OHSAS 18001, ISO 14001 and SA8000.
RBA engages stakeholders from across business, governments, civil society, investors and academia to gather the necessary range of perspectives and expertise to review and
update the Code year-on­year. This forward-thinking approach helps us apply the precautionary principle, look beyond our legal obligations, deliver on our commitment to continually improve our performance, and ensure we live and breathe our company values. The Code is reected in our internal policy framework, standards, audit processes and contractual agreements with suppliers. It drives our business and sustainability strategy and informs decision-making.
At Logitech, sustainability is not a buzzword or an afterthought. It’s a mindful principle that we infuse into everything we do.
Logitech Sustainability Report FY20 21
• Freely Chosen Employment
• Young Workers
• Working Hours
• Wages and Benets
• Humane Treatment
• Non-Discrimination
• Freedom of Association
• Business Integrity
• No Improper Advantage
• Disclosure of Information
• Intellectual Property
• Fair Business, Advertising and Competition
• Protection of Identity and Non-Retaliation
• Responsible Sourcing of Minerals
• Privacy
LABOR
RBA
CODE OF
CONDUCT
HEALTH
ETHICS
ENVIRONMENT
• Environmental Permits and Reporting
• Pollution Prevention and Resource Reduction
• Hazardous Substances
• Energy Consumption and Greenhouse Gases
• Solid Waste
• Air Emission
• Materials Restrictions
• Water Management
SAFETY
AND
• Occupational Safety
• Emergency Preparedness
• Occupational Injury and Illness
• Industrial Hygiene
• Physically Demanding Work
• Machine Safeguarding
• Sanitation, Food, and Housing
• Health and Safety Communication
Company Commitment
Management Accountability and Responsibility
Legal and Customer Requirements
Risk Assessment and Risk Management
22 Logitech Sus tainabilit y Report FY20
M
A
N
A
G
E
M
N
E
Improvement Objectives
Training
Communication
Worker Feedback, Participation and Grievance
T
Y
S
S
T
E
S
M
Audits and Assessments
Corrective Action Process
Documentation and Records
Supplier Responsibility
Sustainability at Logitech
continued
Introduction Products and
the environment
People and society
About this report
In December 2019, we joined the Science-Based Targets Initiative (SBTI) and committed to support the Paris Agreement and develop science-based carbon reduction targets to deliver our ambitious 1.5°C climate pledge.
Climate change caused by human activity is one of the biggest challenges of our generation. With our commitment to the 1.5°C climate pledge, we stepped beyond both legislative and RBA Code requirements to take on a leadership position around this challenge. Our
1.5 degree pledge is driving us to quantify our environmental impact in terms of our corporate carbon footprint and apply a design-thinking approach to reduce our footprint; use renewable electricity and materials; and restore climate­impacted communities.
Design thinking is at the center of everything we do. We believe the design-thinking approach can be applied to everything, including sustainability. As an award-winning design company, we are making a pledge to future generations, to use our leadership in design to not only to create great customer experiences, but also to do so in a way that is sustainable for the planet and good for society. When we look at our business, products and activities through this lens, we know we can design processes
and product experiences for sustainability, and improve every aspect of our operations. When we couple this way of thinking, with our engine for innovation and commitment to carbon transparency, we believe we can make a meaningful contribution to global eorts to enable more sustainable life­styles and catalyze our sector’s transition to a more sustainable, low carbon pathway. We are working to map our handprint and footprint to the Sustainable Development Goals, to identify the areas where we can make the greatest contribution to development issues.
External Initiatives and Memberships
We believe collaboration across our sector and multi-stakeholder engagement is required, to catalyze society’s transition to a more sustainable future. In recent years we have taken a more overt approach to demonstrating our commitment to Sustainability. In doing so, we decided to be more vocal. Since then, we have strengthened our existing involvement in external initiatives and membership associations and adopted a number of new membership initiatives and reporting standards A full description of the initiatives and associations we currently participate in, and some of our key reporting standards, is provided overleaf.
Design at Logitech is a 360-degree process, beyond the look and feel of a product. From your day in the oce, to a run on the trail, to how you enjoy your favorite games and music, great design is much more than the sum of a product’s parts; it is about how each experience ts in our lives and adds something new and valuable.
Alastair Curtis, Chief Design Ocer at Logitech
Logitech Sustainability Report FY20 23
Sustainability at Logitech
continued
REPORTING STANDARDS AND SUSTAINABILITY PARTNERSHIPS
The Carbon Disclosure Project (CDP) is an international organization providing a global, standardized system for companies to disclose and share carbon, energy and environmental information
The Global Reporting Initiative (GRI) is a nonprot organization that promotes one of the world’s most prevalent standards for sustainability reporting - the GRI Standards
The Information Technology Industry (ITI) Council is an advocacy and policy organization for the technology sector. Through its regional and topic-specic committees, ITI provides members with information, insights and diverse perspectives on developing policy frameworks and regulatory changes around the world.
WHAT THIS PARTNERSHIP MEANS FOR US
We leverage the CDP platform to report our energy and climate performance publicly, via the Climate Change questionnaire and to respond to customers via the CDP Supply Chain questionnaire.
By sharing our performance in this best practice way, we work to galvanize sector-wide transparency and credibility.
We are committed to, and working towards, full alignment with Core GRI standards to enable enhanced transparency, credibility and accountability in reporting.
We participate in ITI’s regional committees as well as topic-specic committees on Environmental Policy, Environment and Sustainability, Privacy and Cybersecurity, Energy Eciency, Procurement, Product Stewardship and Regulatory Policy.
The National Minority Supplier Development Council (NMSDC) matches certied minority-owned business enterprises (MBE) in the United States with corporate member companies and builds MBE capacity and capabilities through programs and other educational oerings.
The Organization for Economic Co- operation and Development (OECD) is an international economic body of 37 countries dedicated to stimulating economic progress and world trade.
The OECD Due Diligence Guidance for
Responsible Supply Chains of Minerals from Conict-Aected and High-Risk Areas sets out best practice guidance for
companies to respect human rights and avoid contributing to conict through their mineral purchasing decisions and practices.
The Responsible Business Alliance (RBA), formerly EICC, is a non-prot coalition of companies committed to improving social, environmental and ethical conditions in their global supply chain.
The RBA Code focuses on priority issues for the RBA membership including labor, environment, health and safety, ethics, management systems and human rights.
Through our membership of the NMSDC, we are working to develop our Supplier Diversity Program and connect with MBEs across the US, to diversify our supplier base.
We follow the OECD due diligence guidelines for supply chain due diligence specically around minerals from conict-aected and high risk-areas.
We joined the RBA in 2007 and our commitment to the RBA Code drives our business, sustainability and supply chain strategy. It informs decision-making and is reected in our internal policy framework, standards, audit processes, and contractual agreements with suppliers.
24 Logitech Sustainability Report FY20
Introduction Products and
the environment
People and society
About this report
REPORTING STANDARDS AND SUSTAINABILITY PARTNERSHIPS
The Responsible Minerals Initiative (RMI) is an industry initiative focused on responsible mineral supply chain of conformant smelters and reners for tin, tungsten, tantalum and gold. The RMI developed the Responsible Minerals Assurance Process (RMAP) which includes tools for members to use and leverages independent, third-party audit processes to identify conict-free smelters and reners.
The Responsible Labour Initiative (RLI) is a multi-stakeholder initiative launched by the RBA which is focused on ensuring that the rights of workers vulnerable to forced labor in global supply chains are consistently respected and promoted.
RE100 is led by The Climate Group in partnership with CDP. RE100’s mission is to accelerate a global shift to clean energy and zero carbon grids – delivering a cleaner, healthier future for all. RE100 members work together to advocate for 100% renewable electricity worldwide, in the shortest timeline possible, and work in partnership with others to address policy and market challenges
WHAT THIS PARTNERSHIP MEANS FOR US
Through our membership of the RMI, we gain access to tools and resources for our Conict Minerals due diligence program, including the Conict Minerals Reporting Template, Reasonable Country of Origin Inquiry data, and a range of guidance documents supporting responsible minerals sourcing.
Through our membership of the RLI, we gain access to tools and resources which support our Supplier Development due diligence programs including the Supplemental Validated Audit Process (SVAP) on Forced Labor.
We joined the RE100 initiative in November 2019 to collaborate with other industry leaders in pursuit of the global movement to catalyze uptake of 100% renewable electricity.
The mission of the Sustainability Accounting Standards Board (SASB) Foundation is to establish and improve industry-specic disclosure standards across nancially material environmental, social and governance topics that facilitate communication between companies and investors about decision-useful information.
The Science Based Targets Initiative (SBTI) is a partnership between CDP, the United Nations Global Compact (UNGC), World Resources Institute (WRI) and the World Wide Fund for Nature (WWF). SBTI denes and promotes best practice in science-based target setting with the support of a Technical Advisory Group. Signatories are required to set ambitious and meaningful carbon reduction targets, which are independently assessed to verify alignment with the newest science and recommendations from the Intergovernmental Panel on Climate Change (IPCC)
We are working towards full alignment with SASB standards to enable transparency, credibility and accountability in reporting - for our U.S. investors, in particular
By joining SBTI, we commit to a science-based approach to climate action and ambitious, best­practice reduction targets for our Scope 1, 2 and 3 emissions. In our specic case, we have committed to the ambitious 1.5 degree pathway.
Logitech Sustainability Report FY20 25
Sustainability at Logitech
continued
REPORTING STANDARDS AND SUSTAINABILITY PARTNERSHIPS
The United Nations Sustainable Development Goals (SDGs) are a call
to action for bold breakthroughs across 17 development areas, by the year 2030. The aim of the SDGs is to push multi­stakeholder collaboration to improve quality of life, protect the environment, and foster equitable growth.
The aim of the Task Force on Climate- related Financial Disclosures (TCFD) is to develop voluntary, consistent climate­related nancial risk disclosures for use by companies in providing information to investors, lenders, insurers, and other stakeholders.
The Task Force will consider the physical, liability and transition risks associated with climate change and what constitutes eective nancial disclosures across industries.
WeConnect International is a global network that connects women-owned businesses to qualied buyers around the world.
WHAT THIS PARTNERSHIP MEANS FOR US
Following on from our commitment to the SDGs last year we are working to map our handprint and footprint programs to the SDGs to identify the areas where we can make the greatest contribution to development issues
We are working towards full alignment with TCFD guidance, with the disclosure of relevant information in our annual CDP Report and Sustainability Report.
Through our membership of WeConnect, we are working to develop our Supplier Diversity Program and connect with women-owned businesses across the globe to diversify our supplier base.
The Women’s Business Enterprise National Council (WBENC) is the largest certier of women-owned businesses in the U.S. and a leading advocate for women business owners and entrepreneurs.
Evaluation of the management approach
We employ a number of mechanisms to evaluate our management approach.
Via the Sustainability
Oce, as described above,
we routinely review the purpose, scope and value
Through our membership of WBENC, we are working to develop our Supplier Diversity Program and connect with women-owned businesses across the US to diversify our supplier base.
of sustainability proposals and how they align with our overall commitments and potential to deliver our vision for a better future, as well as the eectiveness of our management approach and our allocation of resources to priority goals and targets.
With our External Factors
Review (EFR) process, we
review publicly available sources of information - to evaluate external perspectives of our management approach and sustainability performance and identify new or emerging expectations for our sector or our own organization,
26 Logitech Sustainability Report FY20
Introduction Products and
the environment
People and society
About this report
as well as opportunities for long-term reputational value or reputational risks. Insights from the EFR process inform decision-making with respect to our management approach, including our stakeholder engagement strategy, sustainability reporting, and sustainability strategy.
At our production facility, we
participate in third-party
audits, which evaluate our
management approach and performance in relation to RBA Code requirements, as well as ISO14001 Audits, OHSAS
THIRDPARTY RATINGS
18001 and ISO9001 standards. As part of these audits, third­party auditors evaluate our management approach and performance in relation to RBA Code compliance topics, environmental best practice and health, safety and quality.
As part of annual
Sustainability Reporting,
we review the scope and performance of our footprint and handprint programs, evaluate performance to determine how best to evolve each program for the forthcoming year. We
also review and refresh our policy framework to identify opportunities for further improvement and evaluate the extent to which new policies may be required or helpful, to strengthen our management approach. Following on from annual sustainability reporting, we submit our Sustainability Report to a large number of
third-party rating platforms
who review and rate our performance and provide useful feedback, which informs our planning for the forthcoming year.
TOP 5%
LISTED ON INDEX
“AA R ATED*”
“GOLD” RATING
RATED: LEADER
5th out of 145 tech companies
for overall sustainability
LISTED ON INDEX
SXI Switzerland
Sustainability 25
(R)
performance
*The use by Logitech of any MSCI ESG Research LLC or its Aliates (“MSCI”) data, and the use of MSCI logos, Trademarks, Service Marks or Index Names Herein, do not constitute a sponsorship, endorsement, recommendation or promotion of Logitech by MSCI. MSCI Services and data are the property of MSCI or its information provides, and are provided ‘As-Is’ and without warranty. MSCI names and logos are trademarks or service marks or MSCI.
2020 OVERALL WINNER
in Consumer Technology
category
Logitech Sustainability Report FY20 27
STAKEHOLDER ENGAGEMENT
Transparent stakeholder engagement helps us build and maintain long-lasting relationships with the people who care about our activities and business success.
We acknowledge and support the continued demand for the technology sector to be transparent and disclose pertinent information
Transparency and engagement in all aspects of business align with our company culture of being open to new ideas and collaborative by nature. We look to foster an environment where we receive and provide candid and constructive feedback and share insight, to help us continually improve.
We subscribe to the Global Reporting Initiative (GRI) denition of a “Stakeholder Group”, and identify stakeholders as entities or individuals that can be reasonably expected to be signicantly aected by our activities, products and services; or take actions that aect our ability to successfully implement strategy and achieve objectives
As part of our most recent Materiality Assessment process, and in accordance with the GRI Principle of Stakeholder Inclusion, we have identied six broad stakeholder groups with views and perspectives relevant to our activities:
Customers, consumers and the public
Employees
Regulatory authorities
Shareholders/Investors
Special interest groups
Suppliers & Business Partners
Informal engagement with each of the identied key stakeholder groups occurs throughout the year. Our engagement approach for each Stakeholder Group is outlined in the following table, along with a summary of the key “Topics of Discussion,” which are typically raised by each Stakeholder Group.
Our engagement activities to date indicate no signicant concerns with respect to our sustainability approach and performance. Broadly speaking, stakeholders tend to primarily focus on our product performance and economic performance. Queries in relation to sustainability performance tend to relate to requests for evidence of product compliance and queries or surveys by investor advisory rms.
This report provides an overview of our current approach and performance in relation to material aspects of our sustainability management and performance. Additional information is available upon request.
28 Logitech Sustainability Repor t FY20
Introduction Products and
the environment
ENGAGEMENT STRATEGY TOPICS OF DISCUSSION
Customers, Consumers and The Public
We engage with customers, consumers and the public via social media platforms, website and online community. We regularly communicate information to the public via press releases, blogs, media events and direct outreach. We receive feedback, directly from consumers and also via our network of business partners, including retailers and distributors. We monitor satisfaction ratings, for any customers who engage with our Customer Experience team, using industry-standard Net Promoter Score method. Our FY19 NPS score was 50.
Historically we have had a culture of “do, then say”, but in FY20 we made public commitments to consumers and the public, in relation to two key topics of sustainability
Commitment with Climate Action: In FY20, we declared our commitment to future generations by setting ambitious sustainability goals for our products, packaging, and operations. We announced our support of the Paris Agreement, pledging to limit our carbon footprint to support the ambitious 1.5°C goal and to be powered exclusively by renewable electricity by 2030. This commitment represents a transformational but
People and society
Product performance, including
About this report
warranty process
Customer satisfaction
Product features
End-of-life recycling
Hazardous substances (RoHS,
REACH)
Responsible manufacturing
Product Energy Eciency
Use of packaging
Giving back
Energy and Climate Action
natural next step in our sustainability journey. Finally, we committed to expand beyond carbon-neutral operations to carbon-neutral products. All Logitech gaming products are now certied CarbonNeutral®, with additional product portfolios to follow.
Carbon Transparency: This year, we pledged to provide carbon impact labels on product packaging across our entire portfolio. We made this commitment, to engage and empower consumers with sustainability information and enable carbon-cognizant purchasing decisions. With this pledge, we hope to catalyze an industry-wide shift to lower carbon products and reduced impact on the environment. Please refer to the Carbon Transparency section of this report, for further information on this exciting new commitment.
Employees
As a global company with a small company attitude, we endeavor to create an open­door environment, where employees feel they can interact at every level without hierarchy or bureaucracy. For example, our CEO invites all new hires to share ideas with him directly, about their rst impressions on how we can make the company better. We also launched an online CEO Comment box in 2020, for employees to share ideas or concerns anonymously and unltered. Senior Leaders and content experts regularly host “Ask Me Anything” sessions, where no question is o limits and questions can be raised anonymously, in real time.
Annual roadshow events are conducted for each region to discuss the company’s priorities and ensure employees understand how their role aligns to company objectives, while also allowing employees’ to share their views, questions and concerns directly with senior leaders. This year, in response to Covid-19 and also in line with our intent to support streaming and broadcasting, we held virtual roadshows to educate and inspire despite employees sheltering in place. In line with our commitment to transparency, all videos, presentations and questions raised were hosted on our company intranet, facilitating further employee views, comments and ongoing engagement.
We have always been an open culture, free to share ideas and feedback. In FY20 we wanted to capture employee perspectives with a unique, twice-yearly survey, which not only identied what we do well and where we can work to improve, but also resulted in personalized, ongoing coaching of individuals across Logitech via regular prompts of
Employee benet and
compensation oerings
Employee development
opportunities
Company strategy and
priorities; vision and values
Company commitment
to social and
environmental issues
Corporate philanthropy
and individual/team
charitable opportunities
Logitech Sustainability Report FY20 29
Stakeholder Engagement
continued
ENGAGEMENT STRATEGY TOPICS OF DISCUSSION
how small actions can have big impacts. The percentage of employees participating in the December survey was 87%. We also capture a “Happiness Index” within the survey where 89% of employees responded favorably to the questions which constitute the Happiness Index, in our December survey.
At our production facility, we conduct regular team meetings and utilize mobile chat, to share company news and leadership updates in local language. More formally, we conduct periodic worker interviews to further collate and understand employee views, provide suggestion boxes and an anonymous whistle-blowing mechanism, which employees can use to submit comments, condentially.
Regulatory Authorities
As a global company, we respect international and domestic laws in the countries in which we operate. Our global Sustainability team is supported by legal experts who monitor developing legislation and standards across the globe, relevant to current and planned activities.
We also report information to relevant authorities, including nancial reports and other sustainability-related performance reports. Key regulatory authorities include, but are not limited to, the Chinese Ministry of Environmental Protection (for our production facility in Suzhou, China) and the U.S. Securities and Exchange Commission (for nancial rep ortin g).
Hazardous substances
(RoHS, REACH)
Compliance with
environmental permits
Legal compliance reporting
Conict minerals
End-of-Life
stewardship reporting
Shareholders / Investors
Engagements are managed by our Investor Relations team and include our Annual General Meeting, routine conferences and briengs and direct engagements. Annual nancial statements, Investor Reports and other pertinent information is shared via the Investor Page of our website.
A number of investor advisor groups monitor and report our sustainability performance to potential and existing investors and engage with us when undertaking their periodic sustainability assessments.
At our Analyst and Investor Day, we presented the acceleration of Logitech’s sustainability impact and commitments, to a global audience.
Special Interest Groups
Special Interest Groups can include industry bodies, Non-Governmental Organizations (NGOs) and other groups with particular interest in certain aspects of sustainability performance. We are members of the Responsible Business Alliance (RBA). The RBA identies Special Interest Groups of relevance to our sector and helps guide engagement processes governed by Chatham House Rules. Page 24 provides an overview of the key industry initiatives and industry bodies that we maintain membership in. We consider the public views of a number of Special Interest Groups, as part of the External Factors Review and Materiality Assessment underpinning this Sustainability Report. Please refer to the Materiality Assessment section for further information.
• Financial performance
• ESG (Environment, Social and Governance) performance
• Energy and climate action
• Sustainability reporting
• Supply chain management
• Sustainability performance at our production facility
• Supply chain management
• Energy and climate action
• Worker safety, health and wellbeing
• Human rights and labor
30 Logitech Sustainability Report FY20
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